#Cant Login

1 messages · Page 1 of 1 (latest)

twin junco
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its been past 12 hours and its still saying my account is not activated. I tried the contact us option and its not much of a help either <@&599291260301344768>

fading oracleBOT
# twin junco its been past 12 hours and its still saying my account is not activated. I tried...
Pioneering Bureau
Account not activated Error

Hey there @twin junco!

If you are getting the "Account not activated" Error, please wait a few hours and try again. Accounts are activated in waves to ensure a stable gameplay experience for everyone. Thank you!

If you still have this issue after 12 hours, please contact our Support here https://playbpsr.com/support (As UID enter your Account Email)
eager pulsar
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Lmao

half needle
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Bruh, I've been waiting almost 23 hours. Did all the same shit.

karmic orchid
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Hi guys. The team has confirmed that almost all of the the accounts in the list have been whitelisted/verified and they will continue to do so at around 9:00 AM GMT+8. So around <t:1755997214:t>

If any user still experiences any issues after that, please have them reach out to CS at that time.

Thank you.

karmic orchid
elder spade
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Sorry if this isnt the best place to ask but support isnt any help-
When I try to log in to the launcher with gmail (what i bound my aplus to) it says that ive done it, but when I check on the game nothing changes. Anyone know why that is? :( My account isnt activated but im not even getting the error saying that, and I have to use a VPN to get it to allow me to open the account in my browser..

karmic orchid
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Please Provide Screenshots

elder spade
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So when I open the launcher and hit the google symbol to log in, this is what i see. However when I change my location with a vpn and try again (second screenshot) it says "login successful". When I swap back over to the game after getting the login successful message, nothing is different and it's still asking me to log in.

image.png image.png image.png
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hopefully these are enough, but yeah other than the rejection i'm not even getting error messages or anything. My internet is good, firefox has permission and i tried again on edge and google's browsers with the exact same results.

elder spade
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@karmic orchid Sorry for ping but is there any word on this? :(

warm ginkgo
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Hey just coming here to say, I'm having nearly the same issue as @elder spade
I don't have to use a vpn or anything but still when i try to log in with Google nothing happens. It still wants me to log in

formal hawk
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Hey so i put my code in last night, got my acocunt verified, but couldnt login. Tried logging in today and the game still says to wait for verification. Can someone help me out? I know it says to wait 12 hours, and its been a little over 12 hours by now.

fading storm
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bump, same situation, support chat advised only to clsoe game and attempt again

boreal gorge
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cant logg in too already use activation code last nigth and am waithing for the verified...

cerulean roost
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I received my CBT activation code on August 22nd and submitted it on the official site ("Submission In" confirmed).
Now it’s already August 26th – four days later – and my account is still not activated. The client always shows: "Account not activated. Verify via official site. If locked out after 12h, please contact Support."

I contacted support via AIHelp and email, but only got automatic replies.
It’s frustrating to wait several days without access after doing everything correctly. Please escalate this issue urgently.

fading oracleBOT
# cerulean roost I received my CBT activation code on August 22nd and submitted it on the officia...
Pioneering Bureau
Account not activated Error

Hey there @cerulean roost!

If you are getting the "Account not activated" Error, please wait a few hours and try again. Accounts are activated in waves to ensure a stable gameplay experience for everyone. Thank you!

If you still have this issue after 12 hours, please contact our Support here https://playbpsr.com/support (As UID enter your Account Email)
cerulean roost
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This is already my 4th day waiting (since August 22nd).
I already contacted support but only got automatic replies.
Please, I need a real solution – not the same FAQ answer again.

fresh adder
fading storm
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resolved the issue after contacting support 5 times, i entered a screenshot of the full method of you receiving the beta code (discord for me) include the code itself in the ticket as well as the log in username hopefully this helps someone

mossy lava
toxic needle
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still waiting to be verified thru support for the past 42 hours about obtained a code and still no access

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B2I4BA57IEC9

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was my redeemed code

toxic needle
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I received my CBT activation code on August 30th and submitted it on the official site ("Submission In" confirmed).
Now it’s already september 1st and my account is still not activated. The client always shows: "Account not activated. Verify via official site. If locked out after 12h, please contact Support."

I contacted support via AIHelp and email, but only got automatic replies. (now its not responding)
It’s frustrating to wait several days without access after doing everything correctly. Please escalate this issue urgently.

fading oracleBOT
toxic needle
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no one replies that website has proven to be not useful

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and if im the first batch of players for that aug 30th giveaway i shouldve had access long ago yet no one reaches out or replies to assists even now

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<@&599291260301344768>

toxic needle
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on discord did u talk with

vivid wedge
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Nobody on Disc, we aren't part of the team verifying the codes

toxic needle
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this occurrence would make one to not ever wanna play after the first round about wikth blue protocol

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i just wanna play on my days off and its seemingly not so

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actually fuming so deeply

vivid wedge
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Just to clarify you got your key in the first wave on Aug30?

toxic needle
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yes

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i never closed that page

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it was like 8:40-9am CST for me when i got it so i was up and early and ready for it

vivid wedge
toxic needle
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yes

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i have the entire conversation and now the bot in there has gon silent

fading storm
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I created about 4 tickets with the instructions I mentioned above with the screen shot

karmic orchid
fading storm
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I got a auto response most of the time but eventually they advised it was activated

toxic needle
fading storm
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Clear your cookies and cash

toxic needle
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on my browser?