every time i plug my ipod to any computer with itunes it freezes,

[wild stag]

every time i plug my ipod to any computer with itunes it freezes, and on my main computer itunes is telling me "the software required for communicating with iPods and mobile phones was not installed correctly. do you want iTunes to try and repair this for you?" and every time i click yes nothing happens but i just want to know if i can fix it

[abstract horizon]

Uninstall iTunes and install proper older revision - valid especially for Windows.

[wild stag]

tried multiple versions it didn't work

[abstract horizon]

OK, and what happens if you just uninstall itunes totally?

[wild stag]

it gets uninstalled and when i redownloaded it same thing happens

[abstract horizon]

Windows or OSX?
for windows: remove whateven you have installed now and get fresh install from apple:
In Windows: I'd just remove whatever you have installed and the download directly from Apple https://www.apple.com/itunes/download/win64

[wild stag]

im on windows

[wild stag]

i did this but the same message popps up

the "the software required for communicating with iPods and mobile phones was not installed correctly. do you want iTunes to try and repair this for you?" message