#general
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which giveaway?
When is project wave being released? The leaks look awesome
@fresh fern they are!

I'd love an XLR version
@carmine heath It's a maillist giveaway
I didn't know I was signed up, but here we are D:
maillist giveaway, I see, which maillist xD?
Elgato
are there any details on when the cam link and multi mount will be back in stock? looked everywhere and both out of stock ๐ฆ only places selling the cam link is ebay and they are all way over priced ๐ฆ
Interesting
Because yesterday I just got my new Acer 5 Nitro laptop, and I've been looking at its specs, and it says it has one 3.0 port, one 3.1 port and 2 2.0 USB ports
Here are the ports
Lighting isn't the best
the 3.1 is the USB-C one
the two blue ones are USB 3.0
the black one is the older USB 2.0
Hello
I have a question... I am new to the whole streaming thing, so today I was testing stream labs and while streaming I notice that I was losing so many frames and I was playing at 60fps which is not ideal. My question is if I get a capture card, will I still be losing those frames or will the capture card will take most of the work and let me play at my regular 120fps? Thanks in advance... If not then what do you guys recommend me to do?
You have to go to stats window on obs and determine what the frame drops are coming from? Can be cpu gpu or network causing the problems. Cant help diagnose until you identify where your frame drops are coming from @michelmazal#3615
If you are having technical problems, please head over to #cth-history.
PLEASE NOTE: Customer Service does not monitor this channel. If you are unable to solve your issue, please file a ticket at http://e.lga.to/help.
We also have staff available by phone 12hours a day. 8AM to 8PM Pacific every day of the year if you have quick questions and there isn't someone here to help you. http://e.lga.to/phone
Hello im French
Hello
Hello
Imitation is the ultimate form of flattery im told. Facebook Workforce likes Elgato!
Whelp I just purchased the elgato from the target website so I'm excited
If you are having technical problems, please head over to #cth-history.
PLEASE NOTE: Customer Service does not monitor this channel. If you are unable to solve your issue, please file a ticket at http://e.lga.to/help.
We also have staff available by phone 12hours a day. 8AM to 8PM Pacific every day of the year if you have quick questions and there isn't someone here to help you. http://e.lga.to/phone
@fresh fern they are!
@hollow aurora Do you guys also arrange work visa's so I can, like, legally enter the US to work?
sorry for teh ping :S
Depends on the situation - but for the right person we can discuss how to make it work. @fresh fern
This will be the 11th time I have installed this update xD
Now that I have my Elgato up and running, I can finally making videos
Does someone can help me my pc donโt detect the elgato and when I put the hdmi in appears as a monitor and I canโt download drivers
If you are having technical problems, please head over to #cth-history.
PLEASE NOTE: Customer Service does not monitor this channel. If you are unable to solve your issue, please file a ticket at http://e.lga.to/help.
We also have staff available by phone 12hours a day. 8AM to 8PM Pacific every day of the year if you have quick questions and there isn't someone here to help you. http://e.lga.to/phone
@mental heron congratz on the job!
Welcome! @mental heron
@mental heron Congratz!! ๐ค
Congrats @mental heron
Hey @mental heron welcome to Elgato! I hope your doing great and congratz!
who the heck is @mental heron 

@rough sphinx
@mental heron welcome!!
can anyone help me setting up my elgato. I have a xbox one and I am trying to turn up my volume because it is super low on stream
@tawny orchid -> #cth-history
You can try asking in #cth-history before calling if you like. Calling might be quicker though.
When is coming https://www.elgato.com/es/project-wave ?

I want to buy it

So I won a hat and eglato stream deck mobile but I just cant seem to figure out how to find my ID for the transaction.
Does anyone have the @ for the community manager for elgato? She said she would reach out to me on twitch but I'm very inactive on twitch and will probably forget about it.
@hollow aurora
Thanks again!
Solved 
Elgato and corsair team will forever be top tier for service never met nicer people!



hmm, I wonder if the HD60 S will support PS5 and XBOX Series X
how often are the cam links restocking?
Morning everyone!
Morning Calu!
Unpopular opinion: Corsair should make a 60% keyboard
^
Hey, peeps.
Will an elgato work with my laptop with a 2.60ghz CPU and integrated graphics?
---> #cth-history
Morning! How's everyone doing?
Good afternoon everyone!
hi
If you are having technical problems, please head over to #cth-history.
PLEASE NOTE: Customer Service does not monitor this channel. If you are unable to solve your issue, please file a ticket at http://e.lga.to/help.
We also have staff available by phone 12hours a day. 8AM to 8PM Pacific every day of the year if you have quick questions and there isn't someone here to help you. http://e.lga.to/phone
Hi I have a problem with my elgato hd60s whenever I use the playback recording feature it fails on exporting the recorded video it doesn't do it always it's very random
does anyone have a solution on this
@alpine rock -> #cth-history
I hope everyone is having a good day or night.

What do you guys think is the best 2070 Super out there? Thinking of getting that GPU to pair with the Ryzen 7 3700X.
@ancient spruce Yeah you too!
no @ancient spruce i hope YOU'RE having a great evening โค๏ธ
Why YES I AM, @foggy flicker ! 











Hello!
Heioo
Is there any place I could get a CamLink for a decent price that's instock or will let me backorder? Or is there a similar product that will work for video conferences?
You can basically use any Kind of capture card to record the output of a camera, but keep in mind that Microsoft blocks the usage of at least the HD60S in their software (they just won't show it)
So if you have a video conference with Microsoft Teams or Skype that probably won't work for you
I would be video conferencing using Microsoft Teams so that would be no dice
I see online that and UVC supported capture card should work so do you have any recommendations?
Do you know if the AVerMedia ExtremeCap BU110 would be comparable at all or work?
well it would be comparable and should work but microsoft has these weird stuff where there block such cards from being used so i couldn't made it work
Okay thank you so much!
this is sad, i got banned from the AC:NH server for sending a meme to it by accident
๐ฆ
Whats ac:nh?
Animal crossing new horizons
Waaaaahhhttt
@hybrid hare yep... wad supposed to be here 2 weeks ago now they said yesterday and theyre now saying next week
Can someone confirm that the Chat Link for the PS4 is compatible with the switch also?
Does anyone know the difference,
damn bro, hopefully it comes soon @tawny orchid
Hi!
Got myself a 4k webcam, and an expansion card for extra USB ports in my PC
Iโll have the C920 for normal gaming
The Brio for Mixed Reality
And my camcorder for vlogs
Very nice. I have a brio myself. Let's move over to #camera-chat
Does anyone use the HD60 with PS4 to stream on OBS?
Someone might
i have a Logitech Brio 4k
Is it possible to use 2 el gato internal capture cards at the same time? Dual PC plus DSLR connection.
Noob question, does teh HD60+ work on a AMD Ryzen 5 processors,
I'd assume so
Does anyone use an elgato HD60S to stream Fortnite on Switch?
Tag me or DM me if you do
@alpine pond I'm using a 4K60 Pro, a HD60 Pro, and a HD60 S all at the same time...
hi
okay guys so i have the Cam link 4k next thing im hopefully im going to get is a streamdeck mini 
I use HD60 s
Hey, can i get some help with my Elagto HD60 S+ please?
If you are having technical problems, please head over to #cth-history.
PLEASE NOTE: Customer Service does not monitor this channel. If you are unable to solve your issue, please file a ticket at http://e.lga.to/help.
We also have staff available by phone 12hours a day. 8AM to 8PM Pacific every day of the year if you have quick questions and there isn't someone here to help you. http://e.lga.to/phone
@tawny orchid Yes.
Is there a way to capture only game play in 4kcu?
I don't stream, just want to use flashback
@fiery veldt yes, that's all 4kcu does, you can't stream or add a webcam to it.
Sorry, let me rephrase it. Is it possible to only capture the game I'm playing? Not the desktop too.
In OBS I can select gamecapture, is there a setting like that in 4kcu?
@neon hatch
@fiery veldt no setting like that
RIP
Quick question out there, is the 15 key streamdeck getting the new stand? or does it still have the old stand
I imagine there will be some update to the OG stream deck which will add the detachable usb c cable at some point. I like the old stand though for the ability to adjust the height/angle
@mental heron what have you done to that poor dino, where is his head and tail? 
How's it goin ya cool cats n kittens?
@sacred pollen Please do not try to access any of the bots.
srry
Any thoughts on when the project wave will be released?
i'm tired of waiting๐ซ ๐
G'day all. thinking about getting a stream deck, but not sure which one i should get
Super budget get the phone app. Moderate budget get the 15 key version. No budget get the xl version. You can make unlimited keys with folders using thr 6 button version but imo for quick access on stream 6 key isnt enough (I have the 15 key version)@sacred sail
wait, there's a phone app?
Yup there is
yeha, i found it....
Hey, can anyone help me? I kinda need help with my lighting setup.
i need some support! i cant here any of my alert in obs! anyone have any tips on a fix
lets try that again, any tips on using a HD60s with PS4 to here audio alerts in OBS? i can only here what my PlayStation is putting out. no music of alerts, chat can here them but i cant thanks
hello there! Try out #cth-history
@hybrid hare Not here yet.... I hate canada post
Anyone know any good mic and dual monitor arms?
@open widget Usd or cdn?
cdn
kk
I have a at2020 rn
kk
@open widget I could get some for under 320
You could buy a stream deck mini with the rest lol ๐
Im saving for one but its expensy lol
damn bro. Im sad for you!! D:
ty @tawny orchid
its no bueno with that delivery man!
I really need a capture card. So expensive for me ๐ฆ
Not soon enough @static copper

Heio everyone
hihi

can I make a multi action button loop?
It cannot @crimson blaze, but would be a good #feature-request. I believe it has been mentioned before, but it's good to see more people interested
Hola!, Tengo un problema, en la aplicaciรณn Game capture HD me sale un mensaje "Game Capture HD60 s+ os not supported un Game Capture HD. Download 4k Capture utility yo capture great videos now." Me he instalado el programa y me sigue sin funcionar.Por favor ayudadme.
Hii! I have a problem, un the programe Game Capture HD send to me an advert "Game Capture HD60 s+ os not supported un Game Capture HD. Download 4k Capture utility yo capture great videos now." I downloaded that programe and the advert repet the dame. Please help me.
@drowsy cipher Hello there! It might be better to ask in #cth-history .

Ops,okay sorry
in my timezone is night
someone know if there are problems if u have blue hair and a greenscreen?
only if you have a bluescreen and blue hair xd
kk. cause a blue chromakey reacts to my purple hair xD
Probably because purple is half blue. lol
it looks actually kind of good. why do i like that xD
The blue probably helps it blend more with the background which would make sense since its tinted the same color. 
looks nice
well. now i just need to find a job to get the money for the greenscreen and or a keylight xD
or just dye your hair again 
well. its only when i use blue chroma key. with green there isnt a problem
That moment when you finally want to create your studio tour video but you have to wait untill dark to get the real nice shots.
@fresh fern LUL
@odd wedge gg
STONKS
Now I'm gonna have to ask tech support on how to set it up
Good afternooooooooon!
Ellooo Lito
@odd wedge So lucky lol
gratulations ๐
Had to wait a few days to get it when I should had gotten it in 2 days
Many manufactures are experiencing supplier and shipping challenges due to the current situation the world is in. I'm sure they are working super hard to get products to consumers as fast as they are can to given the circumstances.

Hi everyone! 
Ello Chibi!
Ello! 
How goes it?
It goes great! And you?
I'm peachy. I need more caffeine but besides that, I'm doing good. ๐
That's great to hear! โค๏ธ
What was the difference between HD60S and HD60 ?
USB3.0 and Instant Gameview and 1080p60
Is that all?
I think my webcam wants to enslave me
You guys are legends! Thanks so much ๐


Missed the stream again... RIP
There's always next week!
@ancient spruce about u "the situation the world is in" i agree wth that. so lets sum up what my country (germany) is doing right now.
- we arent allowed to get close to each other till 1.7.
- all people need to go to school starting next week again.
now its up to u. what do u think:
- germany doesent care
- germany is dumb
- both
xD
Is there a way to run a diagnostic on my elgato hd 60?
on my stream deck ive set a multi action. shift num7 and shift num8 but it wont work. any ideas?
[10:22]
both system hotkeys
@covert heart I don't believe so.
However, it might be better to ask these questions in #cth-history @tawdry laurel @covert heart

no one responding in there
My USB3.0 card arrived! Finally enough USB ports for all my webcams
Just picked up a keylight air on Best Buy and had a $30 reward certificate yessss
LOL, I was holding off on ordering the CamLink 4K (it was in stock yesterday), but now OOS again.
oh well
@fresh fern Hows it working for you
guys ive got a question...
I orderd a streamdeck xl and a elgato capture card yesterday, just wondering whats the average delivery time on them?
because of corona it will take longer than normal
aah fair
@open ruin bruh... Stop flexing on us ๐
Depends where you bought it from. Our warehouses for Corsair are under really heavy volume right now. But once shipped: https://help.corsair.com/hc/en-us/articles/360035341071-How-long-does-it-take-for-packages-to-arrive-
aah tyyy
@woven tusk Its working amazing. It looks a bit cute in the case too. Now I got the C920 for my regular facecam and the 4k BRIO for my mixed reality videos ๐
and i've got nothing :c
@harsh bison Dont lose hope. I worked 12 hours a day 6 days a week for 4 years straight so I could afford this setup.
lol that sucks
The story is more; hard work pays off.
oh yes i guess
OMG the sream deck is fantastich VERY GOOD Elgato
Hello, yesterday I got from Amazon the 6-track stream deck FANTASTIC, BEAUTIFUL but sometimes it freezes and I have to restart the PC to make it function again (if I disconnect and reattach the USB cable there is the logo of elgato, as when it turns on ) YOU CAN HELP me thanks and can you tell me how do I see the CPU on the stream deck THANK YOU
If you are having technical problems, please head over to #cth-history.
PLEASE NOTE: Customer Service does not monitor this channel. If you are unable to solve your issue, please file a ticket at http://e.lga.to/help.
We also have staff available by phone 12hours a day. 8AM to 8PM Pacific every day of the year if you have quick questions and there isn't someone here to help you. http://e.lga.to/phone
I really want another Stream Deck giveaway
Hi!
@mental herons first @ everyone. 
Hey
Does a Canon Rebel T7 work with a CamLink?
for such info ipls go on the official elgato site for info
there is a camera list
that shows wich are compatible and wich not
if i made any grammatic mistake sorry but english is not my first language
Where can I drop my only fans link?
@tawny orchid We haven't tested the Canon Rebel T7 - but here's how to test if your camera will work with Cam Link: https://www.youtube.com/watch?v=o6KsYpEPoss
-In this video, we give you the info you need to know before purchasing Cam Link.
โผ Cam Link Highlights:
-Ultra low latency technology - enables live, high-quality recording and streaming in 1080p60 for professional content.
-Plug and produce - links a DSLR, camcorder, poin...
ok
I thought it would look stupid. But that small PCIe card actually looks kinda cute in there
Hello everyone:) Am I able to ask questions about the Elgato here? :o
If its a tech support related question it would go to the #cth-history channel

I actually wonder how people their video editing software is laid out. I know in Adobe you can adjust your layout to your preferences.
This is my layout
Hi, Camlink 4k or elgato hd60 pro, which one has the lowest input delay for a dslr?
I use the standard default layout. Never really wanted to change it @fresh fern
Morning lovely people. 
@hybrid hare not here yet...
Morning lovely people. :hiiiii:
@ancient spruce hullo TBBiT, how are you doingggggg?

I'm doing peachy, how bout you?
I'm doing okay, ty
That's good to hear!

Yay a stream deck giveaway i've been wanting a stream deck so badly that i already set it up for when i get one
Good luck
Here is your chance!
Thanks everyone for the luck!
Another good place is to also tune in on Wednesday streams. They do streamdeck mobile giveaways a lot there. ๐
I know but my phone always dies or I'm using it on stream to search stuff up
so i want a normal stream deck
That's fair. Sometimes they do giveaways for physical products too. Ya never know. 
I'm waiting to place my order on my switch to get my capture card
hello
Trying to buy the restocked hd60+ and I'm not able to checkout
I have hd60 I am willing to sell
It might have just went out of stock while you were checking out.
Try removing it from your cart and go back to the homepage and try to add it again.
It does that if its out of stock and didn't update the site yet.
Hey Guys! Was wondering how do I stop the commentary from echoing back to me when I speak
@hybrid hare its been in the same place for 2 DAMN WEEKS
but seriously, does everyone else record there gameplay listening to themselves with the feedback?
got mad issues with my HD60S . if someone is down to check #cth-history that'd be super appreciated :))
ok. Lets sum something up. Elgato has Greenscreens,. They also have lights so everything is lighted out well and we have dozens of diffrent capture cards....but no elgato webcams. no joke. i want an elgato webcam xD
^^^^
Some won't work if they are out of stock.
@stable inlet the site geizhals will show u the prices of all people that have the things u want in stock. maybe its worth a try
Honestly, an Elgato Webcam is what I want the most too 
right now i have an logitech webcam. which is good but im honest. im tempted to create an elgato sticker and put it over the logitech logo xD
i wonder why they dont have one sofar. i mean. its the the most obvious thing to sell if u offer greenscreens and keylights
hmmm....theres an appp for they key light setting...the elgato logo is cool to....hmmm....AN ELGATO SMARTPHONE!
no joke. i would buy it xD
hmmm...wave could be something with sound. a mic would be unlikely for elgato i think but maybe a software to adjust some audiotracks with filters. or something like audacity in a easier way
@stable inlet no xD
@stable inlet The website is currently undergoing maintenance
helveticat....i love that guy/girl for his profilpic alone
Energy
Love
Gaming
Alive
The best
Outgoing
i gladly take it if u dont want it xD
cringe @celest sandal
I am having issues as well with audio
but on xobox and ps4
to the hd60s
@stable inlet
I have the elgato software but I am also using obs.live . My elgato is not registering with my software though saying that the xbox is off or that I do not have a USB 3.0 even when it does.
I did a clean reinstall last night is there another website I should try?
Hey guys, let's move this to #cth-history please
@wide vortex @stable inlet
I am moving from xbox to pc. I currently have an external HD60S and it works perfectly fine. Will it work with my pc? Or should I buy an internal one for it? Thanks
@signal bone I mean.... They should both work fine
@harsh grove ๐
yes, thanks @lime thicket ๐
do people still use hd60s in 2020?
i just ordered one
all i want is smooth buttery video quality on 1080p60fps
?
i still cant believe i spent ยฃ150 on the elgato hd60 s and have used it once and now it doesnt work
Mines been working good for years, just keep updating the software whenever there is an update
Hi i am looking to purchase the Elgato Key Light. I know it requires 2.4ghz network to do initial pairing. My router has a 2.4ghz SSID ( i use just to connect my Kindle to the web), and a 5ghz SSD which i connect all my other devices to. The entire home network runs on 5ghz SSID, even though i still have the 2.4ghz SSID active on my router. My question is. If my future Key Light is connected to the 2.4ghz channel, can i control it from devices that are on the same router but on 5ghz SSID? Will it be seen on my router by my 5ghz devices even though its connected on 2.4? i would hate to move both my computers and my phone and everything else to 2.4ghz just to change Key Light settings. thank you
anyone here able to control their key lights from 5ghz devices?
@brazen tapir It connects to the network via 2.4Ghz. But it's not doing direct Wifi to Wifi communication. It can be controlled by any network device on the same network with the same subnet. So devices connected over 5Ghz, different SSID, or ethernet devices.
Depends on your router settings (if the networks are seperated) but it should work.
I control it via my 5Ghz phone and Ethernet desktop.
@woven tusk awesome! i went to check my asus router control page, and it shows my 2.4ghz devices and 5ghz devices in one "client list" so i assume key light would be seen under one network liek that?
so i guess its like two different doors into one network
Yes.
not two separate networks
You need 2.4ghz to pair it because you're connecting directly to the light to give it the credential information. But once it's paired you're not directly connecting to it. Only through the LAN/WLAN
That should be fine. If you're not doing anything special with the network settings.
nah its default stuff, just some light port forwarding
maybe channel changes for frequencies, but nothig more
Then you shouldn't have any problems.
thank you @woven tusk ill purchase when they are in stock xD stay safe
OH one more thing, can control center save light/temperature presets?
i ordered a streamdeck XL which is coming monday and would love to launch lighting presets from there eventally
Not... really. That would be a feature request.
You can make buttons on Stream Deck which have specific brightness and color settings. So in a sense, Stream Deck can be used for presets.
hmm. so i could have one button "set temp" and one for "set brightness" for instance
or even make multi action to do both for one "look"?
Yep.
awesome
so if i wanted to combine both those buttons i could do multi action as one buttopn?
Yes
thanks for all the help guys!
welp
I just got my ElGato chat link through Amazon
but I got one for PS4 instead
where I clearly stated for the XBOX ONE
or does it work with XBOX as well, and I'm just overreacting
You guys know when retailers will restock the elgato green screen?
Hello!
Hello, when I stream using my Elgato HD60S on my xbox one there are no issues, when I stream on my Nintendo switch with the HD60S there is a constant echo like playback while live recording. I do not want to hear myself speak right after I am talking. Anyone know what to do? Thanks
@signal bone -> #cth-history
Ahh thanks
Hey guys. What is the maximum height of the key light? (Non air). Like how high can the desk clamp stand extend
It uses the same mounting arm as the multi mount arm afaik. Maybe there is a max length for that on elgato site @brazen tapir
i just wanna tell any mod to not choose me for the giveaway bc i bought a stream deck

Hello
Hey got a question about the Elgato HD60s
Do i have to plug in my mic into the elgato or can i plug it in my pc to capture my voice?
Microphone plugs into the computer. @tawny orchid
And I'll be able to hear game audio through my computer?
Im using it on the PS4
And I want to commentate too
My elgato is arriving tomorrow
@tawny orchid So are you gaming of a ps4 or a pc?
hey i need help
i am trying to dual stream with 2 pcs and the gaming pc cannot detect the elgato
can someone help me
Head over to #cth-history guys. :)
is it actually yours
Dunno 
@hollow aurora What were the requirements again for minesweeper? Just for them to show?
I SEE MYSELF
lol
just have to show it grats @foggy flicker !
WOOH!
Gg
Welcome to the purple gang. ๐
is there going to be a version of screenlink for android?
Any updates on when products will be available again? These scalpers are absolutely killing me right now, can't buy anything from you guys.
Hey, @fleet mesa, Elgato products are in high demand due to this worldwide pandemic, Elgato Products are helping people/places around the world broadcast safely. I am sure Elgato is working around the clock to restock products
๐-Goodin
Hi
Could a HD60 Pro help me steam better...when I try to steam it glitchโs but idk how to explain what it does
Hello
is it possible for me to refund the elgato?
@tender osprey you'd talk to the retailer you purchased it from. If they won't accept it then you can make a follow-up reply to your ticket asking for one.
k
@lavish sundial head over to #cth-history
Has anyone bought a HD60 PRO off Dell? because I was ordering some stuff and I saw that they were selling it for $239.99
When is cam link going back in stock?
They have been working around the clock to restock them every week or two. Due to backorders and high demand they go out of stock extremely quick.
Good afternoon
who won the stream deck giveaway?
Do anyone know when the Elgato prices are gonna drop?
as long as corona exist
Nice!

OOOOOOUUUUUU @tawny orchid !!! lets goo!!!
Congrats
Hey guys, I'm upgrading my main display to a 1440p 240hz panel shortly and wanting to know if the 4k60 pro can handle 240hz passthrough at that resolution.
Hey guys does anyone have canon EOS 250D ?
It might be better to ask in #camera-chat 
ok thanks
can someone DM me a screenshot of the HD60 program interface?

Can anyone help me, I've tried to setup everything for two months now. I'm desperate. Please, please, please help me. I'm a twitch streamer and I use: PS PRO, PC, Elgato hd60s, chat link, snowball microphone and a headset. And I need my ingame audio to be heard while streaming as well as my microphone. I've tried to follow every guide as good as I can, but I can't get it to work. PLEASE, PLEASE, PLEASE. Anyone help me. I don't want to quit streaming.
@final cedar -> #cth-history
Oh sorry
Morning!
mornin
Hello I am French and I would like to be a partner with Elgato someone can help me
Anyone know when elgatos multi-mount stock will be back?
I really want one for my Sony a7iii as it's super nice and stable
cc
let's gooo 14 days ๐
Hey got a question about the Elgato HD60s
Im using it on my ps4 and listening the audio from the elgato software
My headset is plugged in my pc to hear game audio
so I would like to know is there a like 1-2 frame audio delay from listening from my pc and tv?
Like does my pc pick up 1-2 frames audio late or is everything synced up?
The delay is really not noticeable but if you pay like reallyyy really really close attention sometimes you feel it and sometimes you dont
Is this suppose to happen?
I just overthink alot and pay attention to all the little details lol
@junior girder Please don't post in multiple channels.
You may post in #cth-history for your question.
uh... so you know how apps like Netflix have that HDCP thing so you can't even launch them nor view them when it's attached to your cap card?
apparently HBO Max doesn't have it on Xbox One...
@mossy arrow Please don't try to ping everyone. Ask in #cth-history for that.
@stiff eagle i did n nothing
Is GameView lossless?
hii I'm drinking my morning coffee.
@lavish sundial Only the HD, HD60, 4K60 S+, send precompressed video to the preview. Everything else is uncompressed video to the preview.
@ancient spruce how do you use the screen link app
In this video we show you how to set up and use Elgato Stream Link!
โผ 4K60 S+ Highlights:
- Ultra Quality: 4K60 HDR10 capture and passthrough.
- Standalone Recording: Save footage directly to SD card without a computer.
- Onboard HEVC Encoding: Record full 4K HDR footage wh...
@sonic swallow ^
Ok
I can't find the Elgato HD 60 S + it's sold out everywhere...booo...๐
@woven tusk I use my Elgato more of a way to integrate my consoles into my PC than capturing anything so that is great
Ohhhh Iโm getting my el gato stream deck soon YEEEEEES
Can anyone tell me where I can pick any Elgato gear up now and days without the rip off prices ?
Need:
2 - Elgato green screens
2 - Camlink 4k
2- Hd 60 Pro
Wish there was some sort of communication of expectation for customers ... Iโve been waiting close to a month
@wicked ginkgo do you need those asap? Cuz they should be back in the next months...
@tawny orchid definitely need the green screen and hd60 pros
The camlinks can wait
Unfortunately, Green Screen will be out for a little longer, but HD60 Pro should be back in stock on June 10th -https://www.amazon.com/Elgato-Game-Capture-HD60-Pro/dp/B014MQIVPS/ref=sr_1_3?crid=30YTV3C2435HQ&dchild=1&keywords=hd60+pro+capture+card&qid=1591305587&sprefix=HD60+Pro%2Caps%2C193&sr=8-3
And Cam Link is coming in every week. There's been an issue with the notify me button on the website - as soon as it has been fixed I will update everyone ๐
@wicked ginkgo
Elgato be making some money off the cam links lmao
Tomorrow its finally time
To start recording my studio tour video
Im so hyped ๐๐๐
@fresh fern Dm me the link of the vid wwhen you post it
whats different from a hd60 s + and a hd60 s
ok thanks
And HD60 S+ can capture HDR as well
Good afternoon
Morning 
hey @hollow aurora is there any specific hour that you guys release the camlinks on that i can check on everyday?
wished the HD60s had HDR
i recently got it cuz the HD60S+ is sold out everywhere
i needed one asap to record
i mean the HD60S isnt that bad tbh
Hey guys does anyone know when the elgato key light will be back in stock
Looking to buy one โ๏ธ
Finally, my studio tour is rendering.
Might be able to upload it today, keeping to my uploadscheme ๐ฎ
Anyone use dslr as a webcam?
It might be better to ask in #camera-chat 
ooo I didn't even know thank you
best zoom backround
im taking that. i love it
@blissful forge thanks
where is the help chjannel
my 4k capture software keeps saying
sotware in use by other ap
even though it was working two days ago
@here ?
perhaps @moderators ?
@hollow sequoia the help channel is #cth-history
Hello there.
Hmm, this isn't the right place for that @brazen condor
@gray vigil what is the right place?
@brazen condor Not in this discord. Please don't ask for free things here. Thank you.

hey i got a question
is there a way a usb port that is 3.0 not picking up audio
iโm not getting audio from my elgato
and i tried everything
i think itโs my usb port
Might be better to ask in #cth-history @acoustic sage
Anyone here that used a mobile data connection for gaming/streaming/uploading?
I want to seperate my internet into a new internet network completely, but meaning there is no spare wired connection in my house, I would need to go 4G
So my stream can hear my audio, but I can't hear it myself. Any advice?
I figured it out
wow
Good morning everyone!
morning
does anyone know of any good youtube video downloaders
youtube-dl
fun fun
Yep it is!
4G router so I have my own network, security server upgrade, a managed switch, gonna be awesome!
can i get some help in #cth-history
I'd recommend going through Elgato's website and selecting from one of the authorized retailers. There's a lot of price gouging going on at the moment due to everything that is going on in the world.
@tawny orchid keyboard get stuck? or are you just being annoying?
@tawny orchid Please see rule 5. Spamming of text and voice channels is not allowed.



Does anyone know why the cam links are going to be back in stock?
Like holy hell its been forever
anyone know why I cant hear my team chat when re watching the recording?
The camlink goes back in stock regularly every week but instantly go out of stock again due to high demand. @obtuse scarab
@regal crater might be better to ask in #cth-history
ok
Imagine constantly refreshing the App Store connect website like a maniac
Anyways how's your morning going?
can't complain -- one of the mornings where you read your emails and get a long email from someone you only met once almost a year ago and remembers you to write you a long nice message ๐
how's your app doing? approved already?
i know that feeling ๐ every time i give up and do something else to distract myself from waiting, it gets approved
It has been "in review" all day, I fear they try and break it in weird ways
so, watch something on netflix instead ๐
Or think they're the TestFlight testers, and write a review for everything I need to fix
so, watch something on netflix instead ๐
I'm on the train
I'm listening to podcasts instead
did you know, that review for external testing takes often more time than approval for the appstore?
It has been "in review" for longer than "waiting for review"
when did you submit it?
Learn how long it takes after submitting your app for review on the iOS App Store. Aggregated data on app store submission times.
๐ด back in my day, we waited weeks
I remember back when 2 weeks weren't unusual
i remember, we went nuts, when they approved it within 7 working days ๐
The shadiest thing my app does is embedding UIKIT in SwiftUI
you'll be fine ๐
It's a flac player
flac as in audio?
yep
Swift-NIO
A former Apple engineer convinced me, and two on the NIO team helped me
parsing binary data manually is so much fun
yes!
cool ๐
Perks of being on the Vapor Discord
@eager hare I dont want to sub to your channel. I dislike Fortnite a lot. So I'm fine with being donald ducks son. Donald duck is an OG, one of my favorite characters from Micky Mouse
hold on you can beat minesweeper on stream deck??
Bro if I can play minesweeper on stream deck I'm buying it
theres a whole role for that on this server
No way
@carmine kettle Yup. ๐ In the Stream Deck software, click 'More Actions' in the bottom right and look up games. If you post a picture of your win - you get the role
niceeee
Do official elgato employees even help people in this discord?
They do not offer official tech support in this discord since tech support does not monitor it. If you would like official / quicker support, I would recommend calling customer support or opening a ticket on their website. The number and link are in the #cth-history channel.
The tech-help channel is for community members to help eachother if they happen to know the solution and are able to. When staff are free, they sometimes will pop in. However, there isn't any employees assigned to monitor that channel.
@dark tendon
Good afternoon everyone!
Thanks for the info! ^^
No problem! 
Hello, I have a question related to Elgato capture cards.
Hello, I am looking to speak with someone about a little partnership. I'm here on behalf of DNP3
Is there someone I could talk to about this? ๐
Read the pins in the #elgato-partnership channel. 
@ancient spruce i'm writing an article about Elgato and i need some information about Elgato for the article could you help
@brisk surge @flint tartan ???
@tacit delta do you not know who dnp3 is?
no i don't know
is anyone here for answering the customer questions or your company don't give a f about it
@tacit delta The elgato staff works on a PST schedule so the morning is just starting for them. And it might be better contacting them via email if it is about an article.
could you give me the email address
I am double checking on it and will DM you once i have the proper address for you to email.
ok thank you
Yeah can always use that but was seeing about a specific email since it's an article.
lol
is not funny if it shows the content of the link
Any word on when project wave will be detailed? I don't want to end up getting a GO XLR if there may be a better option shortly
Is there a supply chain issue with the collapsible green screen?
I can't find anyone that has it in stock
did it get discontinued?
As we roll into the #HeroesCCL playoffs just over an hour from now, it seems that @Bahamutgaming can't help but think back to a simpler time for making predictions...
Regardless, we can't wait to see what tonight's matches have in store for us! https://t.co/h6QzcL4NUj
This clip brought to you by memes and Elgato 
@dusky venture
I am waiting for my two
in the mail 

Awesome, thank you for deleting it! ๐
Ok
I know I might sound stupid here
But why is the hd60 s going for $250
I was gonna buy one but that out of my price range right now
scalpers/resellers taking advantage of the corona-virus situation
same reason why logitech 920s are going for $175 on craigslist/ebay
Nvm
Iโm dumb
I was looking at the hd60 s+
Yea
When is the price gonna go back down
To 150$
Where it was
Honestly I really need a capture card I play on xbox and ps4 and the console only captures 720p
is there more to see than the project wave countdown on the website?
The ๐
Secretly it is just a event where we do the biggest wave online ever
Are the colors more "faded out" on the XL than the OG stream deck?
really depends on the device
some devices are worse
some better
not really the model
at least for me it was like that
I don't really use colors often in my icons
same
lol
Iโm trying to find the alpha gaming video that talks about the different frequencies and what they each do, I canโt find it anymore, anyone can help?
Hi everyone can I plug in many Stream decks to my mac pc and it will still wotk
can i get some help
Hi everyone can I plug in many Stream decks to my mac pc and it will still wotk
@gentle ember it works, but not all plugins are suppored by mac
can i get some help
@acoustic sage good idea to ask the question to
EL GATO
@humble marsh mebbe write in English ๐
Yโa des franรงais ?
@stone belfry yes, but I also use an audio interface/XLR mic and voicemeeter
my a40s and mixamp are mostly for being able to get surround sound from my console or PC
Can enyone Help me with my Elgato HD 60 PRO i cant ear the sound witch the dual PC
I got a fun new little project ๐
Im creating a budget server system
Asus Prime H310I-Plus R2.0
Intel Core i5-8400
8GB of RAM
Samsung 860 EVO SSD 250GB
550Watt PSU
Mini ITX
The teaser does nothing to excite me. Showing what is clearly a mic is not enough to get me excited. Not when that mic is going up against quality mics that people know and love already. It needs to be more... and we haven't seen more. What I am hoping for is a GOXLR alternative.
Bottom line mics are a dime a dozen with a wide range of price points and quality out there already. Audio interfaces not so much
EL CAT
@unborn apex
Please no server links in this discord. It is in our #rules . Thank you!
oh sorry wrong chat
Obviously speculating here but I would bet the elgato wave is an entry level usb mic that prob comes with really nice integrated audio software to add eq, compression e.t.c on the fly with the ability to seperate audio inputs. And will have stream deck integration and so on. Will it be as good as a 500 dollar go xlr and a shure sm7b no. But I bet it will be perform as good or better then a blue yeti with better integration and software. Could be totally wrong tho. @crisp cloak
will i have a problem streaming my monitor/computer. i have a 4k 60pro cap card with a 1440p 165hz asus 2k monitor. im running the resolution from native 1440p to downscaled 1728x1080p. will i have a problem? and how do i set it up to capture at 1728x1080p ?
please help, id greatly appreciate it. i have everything setup correctly besides resolution part in settings of 4k capture utility
This would be better suited in #cth-history or contacting official customer support @boreal depot
LITTTTOOOO
yes but did you not see in the teaser that you can control all ur types of audio? @crisp cloak
@little rover No, I missed that. Just waiting it out. I don't particularly need a mic... what I need is an audio interface like the GO XLR.
There are already so many mics out there I'm just wary how good of a mic it'll be while on top of that have audio functions. Trying to combine those two things and for them to both be better than average at what they do means $$$$$.
Yeah fair enough
I'm hoping with the reveal event comes actual reviews on that same day
Honestly, I would love to review things for Elgato 
Already have an HD60 Pro, wonder if that qualifies to be a hired reviewer
I think it's going to have audio software to add eq and compression with of course stream deck integration @crisp cloak
ginmme doggo hd60s >:0
Damn, I ordered a multi mount and a flex arm on Amazon more than 2 weeks ago, still not in stock, and I just saw that my order will be splitted in half, planning arrival on 24 june for the mount and still no info on the flex arm. RIP xD
Did Amazon fuck up in your country too, guys? Like, this time I had an order with 5 items, and they shipped those 5 separately, that's frustrating x_x
I just can't justify the cost of the keylights when there are other much cheaper alternatives that do nearly the same damn thing
I have some cheap lights but they were too blunky and had to be replaced a lot. So i think I ended up spending just as much.
I'll keep them for backups but I'm hoping this will be the last time I have to buy lights. 
i use my colorchanging lamp as a keylight lol
dw i can dim it so i dont look like this when i stream
Where i can buy elgato capture that can also ship to Israel ?
Hello anyone here?
I am
I wish the key lights were cheaper. For now it sells for 200 โฌ, I would buy them under 150. Missed a sale few months ago ๐ฆ
The keylight airs are $129 in the US. That's the ones I got.
I just got a multi mount (hope I'll receive soon, like next week maybe) so I felt like a regular key light would fit better, more space on the desk. But I admit the air is really sleek, I would love it if I could clamp it
@worldly galleon you could always buy a multi-mount for the air.
@ancient spruce $200 in CAD
To do it right you'd need at least two. So $400
Ah. Yea in different countries prices can vary.
Next Elgato item I'm targeting will be the Camlink. I need to upgrade from my webcam.

In less than a week, we will all know. 
I do not know.
I'm hoping for Elgato mech like an elgato blanket would be nice. 
The problem with that thought @misty cypress is that to pull it off and offer the same features as a GO XLR + a mic you're looking at a very expensive item. VERY. Won't complain if they pull it off... but will they? How many people will replace even a mid range mic like the AT2020 with what they are releasing? Surely it won't compete with something like the SHURE.
Probably not, but if it is a low quality mic with some audio interface extras then bottom line people will get a quality mic + audio interface.
So we are left with two options. It's great but you sell a kidney to get one. Or it's aiming to sell to starters who will eventually need to upgrade once they realize it isn't very good
What they should release is a new webcam that can attempt to match the quality of at least the Sony A5100
No, I'm just saying it's something that is missing from the market right now
Take all the great video features of something like the Sony A5100 and cut out the camera functions to make it cheaper / smaller. Make that work over USB 3.1 and have a price point at or around $200 and it would sell like hot cakes
If they want to sell extras for it make it work with other lenses so they can sell wide angle and etc
But the thing is Kevin. With decent audio settings like some eq and compression and a usb mic you can get more then good enough audio for a streamer imo
More than good enough will be fine for some. Not so much for others. If it can match my mid tier AT2020 XLR and has other features Iโll consider it. I donโt need a $500 mic to be happy.
@worldly galleon you could always buy a multi-mount for the air.
@neon hatch 150 โฌ for a keylight on sale, 50 โฌ for a multimount on sale, 130 โฌ for a air ... 180 โฌ would not worth it lol
My lighting solution was a $30 strip of LED lights with two sided tape. Converted an old lamp with some thin orange paper to produce a nice soft light. Spending $200 CAD for each key light air just seemed silly.
you can def get alternitvies but
key light def better lighting and custimizable
but thats a cool set up got pics?
@ancient spruce yo whatโs up I recently ordered a a new DSLR and I have already own a cam link 4K

Can you use the Elgato 4K60Pro 2on PC and Xbox at the same time. if so will this require a HDMI switcher?
i need help
im tired of having to reset my laptop back to factory settings because of microsoft's incompetence with updates
i put 1k into this computer
should i just sell it and buy a linux?
Hello.
I need an el gato
Preferably the hd
Capture cards
But they cost 100
And Iโm poor
And I also want a steam deck.
So where can I find good deals and discounts ?
imo you dont
@void lotus Linux is free and works on virtually every pc, I'd recommend asking around on reddit about what version of Linux you should use
@tawny orchid try eBay or any other used platform
On the StreamDeck, is there a way to remove the delay on multi-action switches? The delay right now is making it impossible to trigger certain actions.
Please @ me if you have an answer, thanks in advance!
Can you have a button that would do something if you hold vs if you just tap it
Many of the BarRaider plugins do that. Press normal for action #1, press and hold longer for action #2.
morning
hihi
hrm, who was it here who made a 3d print of some 3-ball adapter for the multi-mount?
ah, found it, it was @zealous mica. How's that 3d print working for you? Do you have the file available somewhere?
@smoky vigil the card can only accept one input at a time, so you'd need a switcher of some kind.
Thanks @woven tusk that's what i thought.
Is there a channel for support?
@knotty sun if you are looking for official support they do not monitor this discord. If you want to ask community members for help with an issue #cth-history is where you could go see if someone has the answer to your question.
Cheers mate, community should may be be able to help.
No problem!
hello all, I just got a Stream Deck for macros/soundboard/MIDI. Do the assets added to a profile copy themselves into the profile backup? I.e. if I add sounds to a soundboard and delete the original sound file, will restoring a profile backup still allow the profile to work? Or do I need to keep up with the original files?
@azure crescent you mean if your sound files (mp3s/wavs, etc.) save to the Stream Deck Profile itself? no, it uses a reference location.
does the same thing apply to images?
Hey everyone, yesterday a friend of mine gifted me his elgato Game Capture HD capture card and I have some questions about its quality.
So, I heard that this capture card can output at 1080p60 but cannot capture at 1080p60, so what's the difference between these too?
Also, may I ask, I know that with the elgato Game Capture HD you can't record at 1080p60, however are you able to stream at 1080p60?
If it can capture 1080p60 you can stream 1080p60.
I think most people here would agree that if you're using the Elgato software to stream you're doing it wrong.
I'm using OBS.
then you should be fine, just set it up as 1080p 60 and run with it
Yeah, but I heard that elgato Game Capture HD can't capture at 1080p60.
Is it only for the Elgato software? Because I have that option on OBS.
That old external brick?
you'll only stream 30 fps at 1080p 720p can do 60
Oh I see.
What's that 1080p60 output OBS has though?
Because when I choose that my twitch channel has the 1080p60 quality option.
you can set your stream to output 8k at 120 fps, that doesn't mean it'll actually be that quality
Oh, gotcha.
So, I heard that this capture card can output at 1080p60 but cannot capture at 1080p60, so what's the difference between these too?
So, is this pretty much what that guy meant?
Like you have the option of outputting at 1080p60 but it won't be that quality? Because it sounds like a bit weird having to mention that.
it means if you use the HDMI out towards your TV / monitor the 1080p 60 signal will pass through. That Elgato is meant to go between the system and display.
At this point that capture device is very outdated.
Yeah it sounds kinda useless
Not ueseless, just limited in what it can do.
Like what's the benefit of the 1080p60 signal passing through?
if the signal didn't pass through you'd need a splitter
this is all very basic my guy
If you can afford it just get a newer capture device. Not only will it be 1080p60 it'll have near zero delay on the image translation to your capture software. I remember having to delay things just top use that old Elgato.
If you are not using mic/cam that doesn't matter at all though right?
Suppose not
Should I choose the 720p60 or 1080p30 option at OBS for now?
(The game I'm playing runs at 60fps)
I mean, what's better?
That's all very subjective to your setup. You just need to do research on your own

can somebody explain me this: why does elgato sell the 4k60 pro which claims it supports 1080p 240fps passthrough yet it only has hdmi ports and includes an hdmi cable which supports up to 60 hz
what am i missing here
anyone know when elgato will re-stock their cam links?
@unreal siren 1080p/240 is supported on hdmi 2.0
@tardy willow They restock a bit the demand just has them bought out fast. The best way is to go to the corsair listing for it and click the notify me when in stock.
ah alright
New GPU
Nice, what is it?
Also let's move the convo to #pc-setups
Got me a stream deck. Sadly, Microcenter was literally sold out of capture cards when i was there
I thought elgato capture cards are only used by mobile streamers but came to know that it's used in other places also could tell me all the uses of elgato capture cards
wherever you want to use the output of an hdmi device on your computer
e.g. when streaming from a console
or streaming a camera input
etc. etc.
@tawny orchid please do not post content like that. please refer to rule 6
Why when I upload a video it picks up no audio, but in my file I can hear my voice fine?
Iโll either be excited or disappointed. I donโt think there is much middle ground here
USB mic = disappointed
Audio Interface that comes with a AT2020 XLR quality mic or better = excited
We will see. A quality usb mic with software that's adds eq and compression can sound really good (I think it will come with audio software)
not long left now ๐ ๐

@neon hatch i made some iterations. lets talk over DM ๐
13,5h remaining โ

๐
From the pictures I was thinking:
- one USB plug, showing as two output audio devices - e.g. "game" and "chat". Use windows sound settings to route discord to one, game to the other
- decent microphone
Bonus points, but not expecting:
- multiple audio input devices - 'microphone' and 'broadcast mix' for example. Broadcast mix woudl be 'what you hear', i.e. a mix of you talking, game chat, and game voice. Set OBS to that
- choosable levels for that
- customizable mic loopback
For me, assuming I'm right about what it is, analog loopback of mic -> headphones is a must-have
In other words, cross between a blue yeti and go xlr
The delay in the digital of loopback of the goxlr makes me hate it; ended up with this more-than-slightly-crazy setup: https://imgur.com/a/q5X74PK
rackmount box in a later photo is a Roland Octa-capture: pretty neat card. 1 USB connection, but appears to windows as 5 stereo USB sound cards. 4 directly matching balanced/unbalanced stereo inputs, one matching the thing's concept of a 'main mix' (which isn't so useful)
can I use my Elgato HD60S in the 4K Capture Utility?
If i record on a higher mbps, does that mean my video will be even more good quality wise?
Cuz it's so confusing. There is literally 2 Elgato recording softwares
1 records in 40mbps and the 2nd in 60mbps
@tawny orchid Yes, higher number generally means higher quality. The HD60 S has no internal encoder, so the device isn't limited to 40 or 60 and it's down to the software.
Game Capture HD essentially caps out at 40Mbps for the HD60 S. 4K Capture Utility caps out at 60. That's all there is to it
ETA 4,25 h ๐
Thanks for the help Crest!
Which timerโs right? The one on the email is different to the one on the website
Hello
I am facing an issue with screenlink where it is showing black screen. can anyone help me?
Hey, can anyone help me out?
I'm wondering if the Elgato Thunderbolt 3 Docks can do 1440p 144hz?
Or just 60hz













