#Revert Matchmaking update

178 messages Ā· Page 1 of 1 (latest)

keen iron
#

have the matchmaking back to how it was before.

viral ridge
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Hold on isn't this the same thing they tried a couple years ago

ancient seal
#

Yep, otherwise people gonna abuse it with smurf account

keen iron
ancient seal
keen iron
#

People are already making smurfs cuz they keep fighting the same 4-8people at 100lvl+. Or they simply leave.

Imagine waiting 5mins for a match when you're lvl 100+ just to get a lobby of 5 other high lvls. Barely half of the lobby filled up after 6mins of wait time.
How can you even make such change when you have a playerbase of 250-300people on avg?

viral merlin
#

callsign stateeq, eu servers (france & germany), queueing around 6-8pm gmt+4 (2-4pm gmt+0)
it seems on high levels a lot of people just leave the match halfway through and a lot of matches never get fully filled either, so you're playing like 4v4 at best

frigid snow
#

Fully agree, defo needs to be reverted. Makes no sense to make such a change to a game with a very small playerbase, each lobby is basically half if not less full :/

grand sedge
#

Agreed with all of the above. The matchmaking experience has definitely decreased in quality since this update. This could be player-base damaging if not dealt with, and we're slim pickings as it is :/

crimson kayak
#

It is indeed not good. I dont want it to be like CoD like other sayed to be allways the same 5-6 People to play against cause of my lvl. It should be just Random as it was.

finite walrus
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Also agreed with all of the above. Smurf accounts are running rampant, Player base is not looking good at all. Everyone is leaving the matches, it really is terrible at the moment. Average time is 3-6 mins for a match, and then you get in one only for 1/2 the team to leave. Sadly its not looking good .😶

wild zealot
#

Best change ever! Keep it!

shell nova
#

Thanks for the feedback guys, in order for our team to further investigate the issues could you please let me know your callsign, servers, and what time you are queuing/experiencing issues (including your timezone).

After reading your messages, it seems that you are experiencing:

  • Longer queue times
  • Players abandoning matches more frequently
  • More smurf account

We will look into these areas, and if there is any other specific feedback you have regarding the matchmaking, please let me know.

keen iron
shell nova
keen iron
shut dragon
#

Ongoing matches also seem to be less likely to be filled.

+1 on the significant increase in queue time.

viral ridge
#

Tried this once before. It failed. Tried it again. Failed

ancient seal
#

just revert it to previous matchmaking

keen iron
#

@shell nova It just needs to be reverted. that's it

frigid snow
#

Real simple fix, just revert it. The player base isn’t substantial enough to take on such a drastic change to the way matchmaking works.

It’s not just the extended wait times now, the most annoying thing is the complete lack of backfill so nearly every lobby is like 3vs3 or sometimes like 2vs5 lmao, it’s genuinely awful.

I feel like there should be a lot of priority on getting this switched around quickly, can imagine this would be enough for someone to stop playing.

viral ridge
#

Currently the game is peaking at just under 500 which is not enough to support the change. Most players hover at 100s and 200s maybe 300s and 400s in terms of levels. Anyone over 500 is pretty much stuck to waiting ages for a game and who knows how long that is.

wise veldt
#

Very long wait times, I play on all Asian servers except Korea and on France and Germany.

grand sedge
#

As an additional point, it's worth considering that player level should **not **equate to skill rating.
I've seen players at lvl 600+ playing the same as an average player at lvl 50+.

Ranked mode is there so that the current competitive skill based matchmaking models are tested and polished. So in my eyes, there is no reason to bring this into the quick-play gamemodes which harbor a more arcade play style, where everyone is thrown together in a skirmish of luck and skill.

As a final note, we **LOVE **your game, and I for one don't want to see it degrade to the point where my friends and acquaintances that i have made start drifting away, ultimately leaving the player base dry and void of character.

keen iron
# shell nova Thanks for the feedback guys, in order for our team to further investigate the i...

Players abandoning matches, at least in high lvls, is due to same 8-10people playing against each other over and over again. Not to mention it takes ~5mins to find a lobby, just to find out it's the same people again, which is just pointless and boring. It further results in them making smurfs as it's way easier to find a lobby at low lvls right now.

You've tried similar thing in the past, it didn't work out, even though there was more players than now. There's simply not enough players to make such change, therefore it should be reverted.

finite walrus
#

(Callsign SleepyEyez) In all the years that i have casually played this game for pure fun, Ive never seen the player base go down so drastic since the last update. I waited 6 mins for a game today, even went to other modes , and could only play 3vs6 or 2 vs 5(This is somewhat concerning and alarming for this game. Im seeing Smurf accounts all over, and im sure other members have seen this rise quite sharply recently as well. Ive also lost many friends playing this game as well who had been here since the start. This game was so fun and full of people at one time., Im afraid to say either do something now ,or the game will never recover 😦 Everyday the wait is longer, and less people.šŸ’€

crisp escarp
#

didnt they learn the first time they implemented it šŸ˜®ā€šŸ’Ø

frigid snow
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Seems like such an illogical decision, like if you're going to make such a change at least give the specific reasoning/insights behind it? Seems self destructive and I don't think they considered the negative impact this would have

shell nova
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I have passed the feedback on to the team but they would like to look into the issue before reverting back any changes that were made. As I said yesterday if you experience any issues please let me know your callsign, what the issue was, and at what time it happened (including your timezone) so that the team can look into it. Thanks!

frigid snow
sonic yoke
#

There will be basically no way ANY matchmaking system the way the game devs want it to be will ever work with such low player base. There are literally sooooo many other things that they SHOULD be doing for the last like 3 years to improve the game integrity and popularity and to not prioritize specific things that have been brought up by the players literally keeping the game alive is shameful in my eyes. Im not gonna play waiting 5-8 mins sometimes having to re queue waiting too long just to play against the same group of ppl everyday all day. As mentioned alot aswell can barely even get a lobby more than 3v3, most the time its more like 2v4 or 2v5 when you do find players

shell nova
# frigid snow Think there’s enough of that above, no? We’re all singing from the same song she...

Yes the general feedback is understood and I have passed it on to the team but as I said they would like to look into the instances specifically. If people could provide their callsign and exact time that they experienced an issue, then we can look into the issue in more detail.

For example, a bug was found that caused severely increased queue times if a ping test failed upon starting matchmaking. The team is looking into all of the feedback and reports but needs specific details to be able to investigate thoroughly and confirm the exact causes of the issues.

sonic yoke
wild badger
#

I mean, pretty much everyone is right. I've also been experiencing the same smurfs, the same 2v5s, the same long queue times.
I think i'll need to start writing down the queue time for every match i'm playing, a screenshot of the lobby at the beginning of the match and sending a replay file. Every. Time. Think that'll be enough feedback, since the team apparently can't observe all the matches behind the scenes by themselves.
Also, isn't this just SBMM without it being called as such?

frigid snow
wild badger
#

I think it's important to know that we're talking about MATCHMAKING. The server merge is great. Just so that everyone reading is on the same page

viral merlin
#

callsign: stateeq
server: germany
time: around 1pm gmt+0 (13:01-13:10 somewhere around that time)
match starts as 6v5 or 6v6, 3 people in the opposing team leave and the rest of the match is 6v3 (the game doesnt put any new players into the match)

chilly sandal
#

callsign: DerFleischer
server: germany
time: around 18.30 gmt +1
this is how my game started today. we played like 4 mins like this before some more players joined
In general q times reach times over 3 minutes without any exception. never was THIS bad

frigid snow
#

Genuine question, how many more people do you need to point out the obvious to realise this was a bad idea?

At an absolute bare minimum explain why you made the change and why you thought it’d be a good idea. Definitely haven’t considered the monumental impact this is going to have, it’s all about damage control now

versed geode
#

Testing this threads theories over the past few days, I have some ideas on this matter.

The matchmaking time is indeed longer. That's correct, however I find its a non-issue.

The part that's lost on me is this idea that you are getting matched with the same people over and over again. Thats simply incorrect. Ive been getting rounds with varied players MUCH MORE now and im appreciative of that. More varied player base is hugely impactful to making this game more fun to play.

Before this change id constantly get the same people round after round after round and I actually kinda stepped away from the game due to that. Was boring and repetitive with no variation in who i was playing with.

Summary: The new matchmaking DOES NOT seem to be a big a deal as this thread suggests it is. Id rather wait longer for a more varied player base then wait a short time to run into the same people again and again. Im enjoying the new matchmaking! Thanks!

viral merlin
viral merlin
#

callsign: stateeq
server: germany
time: around 22:07-22:12 gmt+0
match started out i think 3v3, then 1 person in our team quit, the entire first round (secure point) or so we had to play 2v3, then game started filling out spots on the opposing team, at one point we were playing 4v5 but some of players on our team quit right after joining so the match ended 3v5

i gotta say playing like this is absolutely not fun, the quality of the matches went way down after the update, feels like every other match its either 3v3 or people just quit midway through

frigid snow
# versed geode Testing this threads theories over the past few days, I have some ideas on this ...

Simultaneously, wait for a larger/more varied player base BEFORE making such a drastic change. Your entire point here is massively hypocritical and you’re focusing on only one element of the many people are discussing here.

Also, I find it hard to believe that you are genuinely experiencing a more varied player base when SBMM by definition is there to limit variability… so you’re effectively saying the change (in your very unique experience) hasn’t worked to the desired cause.

shell nova
sonic yoke
#

honestly with over 300hrs on 1 proilfe ive never really seen any team balancing ever, and when people join mid game same issue as forever still happens, one team always fills full before the team that actually needs additional players gets anyone, which is also why theres soo many complaints about 2v5s and 3v6s, its not just ppl leaving.

wild badger
#

Could y'all please be more kind to Brilson? Like c'mon he's just a community manager, not some wizard that can pump out an update by snapping his fingers

shell nova
# sonic yoke honestly with over 300hrs on 1 proilfe ive never really seen any team balancing ...

With the reports we are receiving our team is looking into the instances of 2v5/3v5's etc to see what is causing them. If you experience a game that ends up in an imbalance of team size like that and you suspect it was an issue with the matchmaking logic putting too many players on one team, please let me know the time of the match and our team can review the logs to see exactly what happened and why more players were placed onto one side than the other.

If the mismatch is caused by leavers however (for example a 5v5 turns into a 3v5 after 2 people on the same team leave), that is less of a matchmaking issue and may need to be addressed in other ways.

sonic yoke
wild badger
shell nova
#

Just a note, including your gamemode and server selection is only needed if you are reporting long queue times.

For issues that happen in the game such as team imbalances, your callsign and the time of the match should suffice.

sonic yoke
#

I just did a quick look through some of my last matches like 12 replays, and something I noticed was games where everyone in the match was lvl 100+ no other players joined during those matches, but games with players below lvl 100 each one was filled full 6v6

viral ridge
#

Through matchmaking logic improvements, matchmaking aims to match players with opponents with similar levels/server regions as much as possible.

Just undo the level part.

sonic yoke
# shell nova With the reports we are receiving our team is looking into the instances of 2v5/...

#53 replay, lobby started with all lvl 100+ players only 1 person joined who was also above lvl 100, #51 and #50 all started with mixed players below lvl 100+ and did fill both teams during the game but players did leave. For game #53 any players queing if there were any should of been put into that match. #53 is EU server 22:22 time, #51 is 21:55, #50 is 21:43 time both being US server all 3 games in last hour

#

#52 This is a game where the enemy team filled to full first looks to be US server 22:07 file time. #48 20:50 file time US server, game stayed 4v4 no additional players joined mid game from what I see

#

When theres more players that are lvl 100+ in the match theres almost no backfill for empty slots

#

que times havent been that bad for yesterday and today, but now got the other issue with alot of matches not being filled full because of the new matchmaking algorithm

shell nova
#

@sonic yoke Could you please let me know what timezone you are in?

sonic yoke
#

CST, GMT-6

shell nova
# sonic yoke #52 This is a game where the enemy team filled to full first looks to be US serv...

In regards to #52:

  • The game starts as 3v4 with the team of 3 having significantly higher KD's then those on the team of 4.
  • The first player to join the game in progress is added to the team of 4, because adding them to your team would create further imbalance.
  • The next player (high KD) is added to your team as the system does not want to create a 3v6 situation. A player count difference of 2 (3v5, 4v6) is ok if it benefits team balance, but a player count difference of 3 is too severe and so the player will be put on the team with less players regardless of KD/Level.
  • At this point it is a 4v5 with the balance being significantly in your teams favour despite the player deficit (This can also be seen via the match score up to this point). The next player that joins is added to the enemy team to help balance.
  • A player leaves the enemy team, bringing it back to a 4v5
  • 2 players join at the same time and placed on separate teams according to balance.
sonic yoke
#

thats fair, I arrow keyed through all the replays never watched em fully

#

with the new matching does the system consider putting low lvl/low kdr players to fill empty slots on a winning team or higher kdr team? Like if games start without being full teams 3v3, 3v5, 2v4, 2v3, etc, if there isnt enough high lvl/high kdr players in que to balance properly, have the system continuosly drop lvl/skill brackets to fill slots and be placed accordingly on each team

shell nova
#

The system prioritizes finding a player, and then the team balance systems come into play after the player has joined the game to decide which team to be placed on.

sonic yoke
#

but it seems as lvl is taken into consideration too much instead of player stats imo. Not focusing on the replays sent you, just opinion as a whole from what im noticing

shell nova
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I don't have the exact formula sorry so I can't talk on that point specifically. However I can assure you that our team is looking into all of the matches that are being reported, and will do what they can once any issues are confirmed.

sonic yoke
sonic yoke
#

12:45AM GMT-6 US server, started as 4v5, then someone left making it 3v5, eventually turning into 3v6. Im confused why there isnt lower skilled/low lvl/kdr/whatever players being qued into the match on my team (with 3 players). Even if the 3 players have higher kdr/higher lvl/ or winning, those additional slots could add more players for the other team to potentially get kills to catch up. Instead they have to deal with a few higher skilled players doubling the amount of kills they are getting before they can kill them making it really unbalanced

shell nova
#

I have temporarily changed the netcode report channel into the #matchmaking-report channel, so please post any future reports regarding the matchmaking/team balance in there. Thank you.

frigid snow
shell nova
# chilly sandal callsign: DerFleischer server: germany time: around 18.30 gmt +1 this is how my ...

Thanks for the report, we have looked into the logs and noticed that 3 players left during the lobby screen, meaning that instead of starting with 6 players the game started with 3. The logs then show that players gradually entered the game until the teams were full at 6 vs 6.

The team will improve the system so that if players leave in the pre-game lobby and the minimum amount of players is no longer met, the lobby will be cancelled and a new match will be found instead of starting the game with insufficient players.

frigid snow
# shell nova The change was made to improve matchmaking and reduce the amount of games with s...

Thank you for the context here, it’s immensely appreciated. I think with these things there’s always a balance, the experience we had on Sunday (RjDizzle and CURTIS_GG) was the first negative experience we’ve had arguably ever playing the game (I’m not talking about specific games, just overall).

Lobbies weren’t necessarily more challenging/an equal playing field, but rather just absent of players entirely. I think this is a quantity issue rather than a quality issue.

I haven’t played myself since Sunday, but if I jump on and experience similar issues I’ll share specific reports as and when if it helps improve things šŸ™‚

Thank you @shell nova for the back and fourth here, setting the standard for what a great CM should be šŸ’Ŗ

ancient seal
wise veldt
#

@shell nova Try playing secure point 3v6 regardless of what level players are, you cannot hold the point with grenades flying in; regardless of skill level! This is what I had to endure yesterday, as a casual gamer, I really don't have the patience to retrieve files.

shell nova
keen iron
sonic yoke
#

Did anyone even ask for this type of update to begin with? Like I never saw a post about it

trim oracle
#

agreed i usually get 247 ping in na servers cuz in the mornining asian servers dont have that much players

trim oracle
frigid snow
#

"If it ain't broke, don't fix it..."

mild trench
primal sinew
#

Wait there is matchmaking in the game?

keen iron
viral ridge
#

Not SBMM cause they are taking level into account and not K/D

wild badger
#

Your K/D gets into play when it comes to balancing teams, not matchmaking

primal sinew
# keen iron SBMM

Why am I against the good players then? I am myself pretty bad at the game.

viral ridge
#

Cos there is no SBMM you could have a 5kd and 0.5kd player in the same match

violet saddle
#

The netcode with all the bad experience i had when playing against high-ping players was a strong argument to abandon this game, although i really love it. It got better with the change of servers for some time now and brought back the fun with the game.
The latest matchmaking update made it worse again. The game obviously priorize the level of the players over their ping /region. Now, the lobby is filled with "golden stars" but most of them with a ping 70-100+, with all the problems with netcode back again. No fun at all atm ...

timid wharf
#

the game is too small to optimize lobbies kekw

ruby zenith
# shell nova I don't have the exact formula sorry so I can't talk on that point specifically....

Don't revert anything, just iron out these few wrinkles. It's a good attempt and in the right direction.

I couldn't understand why queuing times are higher even after opening up server selection to increase player pool unless matchmaking logic is searching aggressively for a balanced match before placing them into lobby and it runs in a loop until a threshold is achieved? Hopefully that threshold is configurable and you can lower it to ease the situation temporarily.

It seems Level is being given more weightage and that's what is causing 3v6 games. Level can't do much when you're outnumbered in objective mode.

There has to be a different formula for each mode. And the formula must consider multiple factors like level divided by time played, kda, achievements, ranking etc.

Nobody can solve people leaving mid game unless you fill it up with bots so let's not worry about that part.

viral merlin
frigid snow
# ruby zenith Don't revert anything, just iron out these few wrinkles. It's a good attempt and...

There was nothing broken in the first place, which begs the question why the change?

The matchmaking experience is worse now, so yes reversion should be a considered option here.

People have stopped playing because of it, the player base isn’t big enough to sustain such a change, as people have said if it ain’t broke don’t fix it.

We all love the game but I think the damage has been done, sadly. The devs haven’t listened and more and more people have just completely stopped playing, myself included.

The irony is the people who have stopped are the people who actually spend money on the game, their motive is more in new accounts/smurfs which is extremely apparent now

peak marten
#

Quite frankly, the game became boring with the update, half lobby whenever i play, can be early in the morning, during the afternoon or evening, and everyone is playing like there actual life depends on it ... Leavers are not replaced making the map half empty

Working on the actual NETCODE should have been a better idea and a better use of time and ressources ...

Damage is done, I won't buy the next battlepass and consider quitting defenitively if nothing changes

ancient seal
#

Pls revert the matchmaking update

keen iron
finite snow
#

Agree too

ruby zenith
#

All these people begging to revert are just worried about their KDR because they can't boost anymore on evenly matched games.

For new players starting the game it will be a pleasant experience as they won't be crushed in uneven matches and will hopefully stay in the game longer to increase the player base.

I played last night and didn't face any issues other than the usual lag which is a topic for another discussion.

The only issue that there might still be is the 3v6 lobbies that needs to be investigated and fixed.

crisp escarp
# ruby zenith All these people begging to revert are just worried about their KDR because they...

First part is just not true... the reason why we want it back is half empty lobbies, where you run around the map searching for those 3 players... boring af.

You know that new players will eventually get higher lvl and will experience same issue? By then half of loyal playerbase will leave.

Idk what kind of experience you want when playing new games, but i allways liked challenge. So i allways love to play with more skilled players then me to learn.

This was allready new player frendly. When we started playing there was 6mans party allowed and playibg against that was a challenge that we overcame and made us better players. And i would never change that experience for what we have now...

shell nova
#

@hybrid aspen There is no need for that language

ruby zenith
crisp escarp
#

Stay and fight? Bro its not that deep. If the game becomes boring you move on to a better game. Some of us are here more then 5 years through ups and down... but when you play 8min match 7 of them running around and 1 actual combat, its just not fun and all of us are gaming because we find it fun? When fun aspect is gonna go away we will move on.

I personally dont care that much cuz i only play competetivly and this update doesnt aply to comp. But im speaking from my friends POV which allready moved on cuz of this update 😁

ancient seal
#

I don't want to wait for 8 minutes just to get one public match, so they should revert the new matchmaking update before this game dying AGAIN.

keen iron
frigid snow
ruby zenith
# crisp escarp Stay and fight? Bro its not that deep. If the game becomes boring you move on to...

I'm confused, you want fun or competitive gaming? This update makes it more competitive or at least that's what the intention is.
If you are seeking fun, I'm sure you can find other games or activities but if you seek comp gaming then you shouldn't be asking to revert this update.

I'm sure the devs are working to fix edge cases that will reduce wait times and half empty lobbies at higher levels, let's give them some time.

After it's all patched up, the games will be more competitive, hard fought and better than one sided wins (which you are probably confusing fun with).

crisp escarp
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Public matches will never be competitive. Public should be open to everyone and not limited version that we have now. Competitive that i was talking about are costum matches - scrims or pug matches.

KD doesnt determine skill, level doesnt determine skill...so many 400+level people are worse then level 30 players. This update should be newbie frendly right? The only thing this matchmaking update did:

-wait 8 min for a match
-play 3v6, 2v4 - run around a map like ur playing survival game
-players making alts

Eventually people will quit or make alts which puts us to square 1.

You are saying to wait for devs to fix the edge that will reduce times right? Can you think of 1 thing how they should do that with this low playerbase? The only way is to revert it. You cannot force/bring more people to play the game if they dont want to.

ruby zenith
crisp escarp
#

Is that ur argument? Told you allready that this update doesnt concern me cuz i rarely play public matches? Am i talking to a wall? If you cant have a proper conversation and make valid arguments then im out.

We love this game hence why we are still here... your response is of a 10yr old brother

Playing for KD? You are making assumptions based on nothing. You never saw me play nor my KD. My KD will never be 1.0 even if i tried to make it this low 🤣

ruby zenith
crisp escarp
#

The only one thats talking about KD in this thread is you? Nobody ever mentioned KD except you...

Ur accusing me based on nothing and tbh i dont care about it, whatever makes you happy šŸ’Ŗ you think you have won this argument? Good for you brother keep up being deluded šŸ’Ŗ

viral merlin
ruby zenith
acoustic raven
viral merlin
# ruby zenith 1. define fun - is it still fun for you when you're not winning? 2. I'm sure wai...

a full 6v6 match is fun, a 4v4 is ehh, a 3v5 or 5v3 (or more extreme stackups) is straight up definitely not fun, winning or not doesnt really matter unless one team is getting steamrolled, then its not fun for anyone
theres another problem with this update that nobody has managed to solve in a free to play game ever -- smurfing, which ironically ruins the experience for new players (obviously) and veterans (less players in the appropriate rank pool in matchmaking) alike

also one thing that nobody mentioned yet it seems -- lets say we have 13 high level players searching for a match, the game puts 12 of them into a 6v6 lobby, the remaining 1 player gets put into a low level lobby because theres no other place to put him, so now he kinda ruins the match for 11 low level players whereas before the players would get spread sorta evenly and you would have 2 lobbies with mixed ranks -- i think in principle thats how you get those steamroll games like the one i just posted in the matchmaking report and the one coba posted a few days ago. However all of that might not be true and thats just my 10iq understanding of it

ruby zenith
timid wharf
timid wharf
#

But in all honesty I really don't mind the change (skill level IS NOT equal to level); the only real downsides are the queue times for higher level accounts (which again, I will just make smurfs to circumvent that) and weirdly enough, people are not getting refilled when they quit. Once ppl leave a game, their slot stay empty more often than not compared to pre-update.

keen iron
keen iron
# ruby zenith You are free to leave, nobody is forcing you to stay. Why are you still here? Do...

"you're free to leave" LOL
People like you are the reason why this game died and has only 250-300players on avg rn.

We've played against 6-man stacks full of 3KDs and never said a word, we just continued playing and got better eventually.
And then there's you, sub 1kd guy that's unable to aim after playing this game for 100s of hours.
And devs tried to cater towards people like you with updates for last 3-4 years. Nerfing everything, making people playing with more than 2 friends quit, doing dumb balancing decisions that killed the game even further(like the ~december 2020 where they introduced KD-winrate lobby balancing that's broken and makes you play 1v6 most of the time if you're 2-3kd+ player, with a bunch of 0.3kds in your team.) etc.

Edit: The single fact that you think shynee cares about KD makes you look like a complete fool. Maybe it's you who should leave. Both game and this discord. That guy's worst game is still 100 times better than your "best" ever was.

crisp escarp
hybrid aspen
tepid latch
#

This is a great pass time to read

keen iron
#

This thread has 37 upvotes and they still haven’t reverted

wild badger
keen iron
wild zealot
#

@crisp escarp you are a KD player 😳

crisp escarp
hybrid aspen
#

My guy is 10% of the player count

finite snow
#

I think devs have to revert before season 15 update. i want to level up the battle pass but without revert, i can't play public matches at all

shut dragon
#

Noisebomb is 25%.

wild badger
keen iron
#

Wow wiple doing the community dirty

ancient seal
#

It is what it is

keen iron
#

It’s just disappointing that they’re not even acknowledging that its a problem

grand sedge
wild zealot
#

Time to play emp mission

keen iron
#

@shell nova players are leaving. You gonna fix the game?

wild badger
elfin carbon
#

Cant they just Hit the undo Button xD

shell nova
finite snow
#

Many players including me really expect new update, but if there is no revert, we can't play public matches and level up the battle pass. Please consider this serious situation.

shell nova
ancient seal
shell nova
# ancient seal because it tooks 3-4 minutes to get one match

If you are having issues finding a match then you can report it in the #matchmaking-report channel by stating your Callsign, the time you were queuing (including your timezone), and what gamemodes/regions you were queuing for. Additionally if you would like to list your maximum preferred wait time I can pass that feedback onto the team as well.

keen iron
#

I know how to fix it. Revert the update. Simple… 40 people agree with me

lunar python
#

Don't have to, I feel this current MM is okay-ish, just need a specific range of time of the day to queue to make it works.

sonic yoke
#

reverting it would cause all the queue times to be fine, no issues with lobbies not filling and the constant issues of players leaving. There never was a issue to begin with before this unnecessary update

keen iron
viral merlin
shell nova
#

Yes like static said, please report any instances of long queue times. The team is interested in imbalanced team number reports as well and are looking into the matches that have been reported so far, but we have not received any reports regarding the long queue times to look into yet.

timid wharf
#

have you considered that most if not all high level players wont buy the battle pass since leveling it will be substantially harder than before? excluding those who buy it and finish it with money ofc

tepid latch
#

I still would grind it and buy it just to say we would

finite snow
#

resource takeover start with 3:3, and end with 1:3 haha. there are few users because of trash matchmaking logic

austere yoke
keen iron
#

Wiple aren’t going to revert the update

wild zealot
#

Let them fix it in peace

sonic yoke
wild zealot
ancient seal
#

pls revert the new matchmaking, i'm not gonna wait for 3-5 minutes just to get one match

sonic yoke
#

current system encourages smurfs/alts and also tells me not to spend any money on the game since just make new acc for better experience

ancient seal
#

Tbh no one asking for this matchmaking update

tepid latch
#

Pizza

shell nova
#

Some changes have been made to address the issues that have been reported. High level players should see a significant decrease in queue times, and there should also be a reduction in the time it takes for users to be added to games in progress.

Please continue to send any reports you have to the #matchmaking-report channel so that our team can continue monitoring the situation and developing improvements.

sonic yoke
finite snow
#

Significant decrease?? Not increase??

sonic yoke
#

decrease meaning shorter queue times