narrow summit
Hello, I am having problems with my Toonboom project files. Whenever I create a new file, I am missing the default color palette colors. Whenever I save this error (Image) appears.
The next time I open the project, my colors are gone and I am not able to interact with any of the color palette tools. I can't make any new palettes, import ones, etc. I noticed that some of the folders in my project file have either gone missing or are placed in a separate duplicate file. Usually, it is the "palette library," "frames," and "elements folders," but it sometimes varies.
I have had this happen to me a handful of times on Harmony 22, and now 24. Sometimes the issue either automatically fixes itself or goes away after shifting around some folders; however, I have not found a permanent solution nor any information about it on the internet. Does anyone have any suggestions/tips before I reach out to Toonboom support?
thin sky