#🦋completed-bug-reports
1 messages · Page 6 of 1
- Device Type: iPhone SE
- OS Version: 18.6.2
- Platform: iOS
- Sky Version (Build Number): 0.32.5 (370662)
- Bug Description: In today’s memory lantern, the one of the spiral ramps that’s the latest lightmending device has severe clipping that makes the ramp unwalkable
- Select the spiral ramp
- Enter the memory lantern
- Ignite the spiral ramp
- Clipping
I expect to be able to walk on the spiral ramp - Additional Info: No
- Device Type: Switch
- OS Version: Switch lite 21.1.0
- Platform: Nintendo Switch
- Sky Version (Build Number): 370662
- Bug Description: The connection on my game keeps cutting in and out ever few minutes even though the WiFi is connected and working
-
I enter the game and play for a few moments
-
After a few minutes the connection failed pop up shows up and won’t go away no matter how many time la I hit refresh
-
Wi-Fi panel pops up but I exit and the game works again just fine till it happens agains about the same amount of time later
Result: The game is till buggy
Expected Reault: The game to function fine on its own
- Additional Info: “-“
- Device Type: Pc steam
- OS Version: windows 11
- Platform: PC
- Sky Version (Build Number): 0.32.5 (370662)
- Bug Description: I cant teleport to one of my friends anymore. Steps to Reproduce: I login and look at the constellation. As soon as I try to teleport it says: "This person is at a place where you can´t join" at all times. Result: I cant teleport. Expected Result: I can teleport.
- Additional Info: It started happening after me and my friend unlocked almost the whole friendship tree. And at some point I couldn´t tp anymore at any time.
- Device Type: Oppo Reno 5A
- OS Version: Android12
- Platform: Android
- Sky Version: 0.32.5 (370662)
- **Bug Description:**When opening the Share Space, items that were displayed before the update are no longer visible. - Additional Info: Items for the Grand Tournament team colors are missing compared to the number that should be placed. Please restore the previous display limit.
- Device Type: Infinix note 50 pro
- OS Version: android 15.1.2
- Platform: Android
- Sky Version (Build Number): 0.32.5
- Bug Description: I don't see chat bubbles or my friends' messages.
Steps to Reproduce:
Log in to Sky.
Play normally and try to chat with friends.
Sometimes chat messages or bubbles do not appear.
Reset the Sky app to try to fix it.
Result:
Chat is delayed or does not appear. I cannot see my friends’ messages or chat bubbles. Even after resetting the Sky app, the issue keeps happening. I have already reset the app about 4 times.
Expected Result:
Chat bubbles and messages from friends should appear normally without delay, and resetting the app should not be necessary. - Additional Info: no, that's all thank you!
- Device Type: Galaxy A32 5G
- OS Version: Android 13
- Platform: Android
- Sky Version (Build Number): 0.32.5 (370662)
- Bug Description: I keep crashing, even if I force stopping it and clear my cache.
I logged in, click play, crashed immediately. I forced stop and clear cache, logged in, crashed after entering the vault and collected the seasonal candles. I don't want to constantly reset my phone everyday just to play only between 1-2 hours. - Additional Info: No, unless you guys are actually fixing this constant issue
- Device Type: Samsung
- OS Version: Idk
- Platform: Android
- Sky Version (Build Number): 0.32.5
- Bug Description: Go spirit, spirit says 4 days. I want upgrade cannot upgrade
- Additional Info: No
- Device Type: iPhone XR
- OS Version: 18.6
- Platform: iOS
- Sky Version (Build Number): 0.32.5 (370662)
- Bug Description: I am unable to move to the next page when complete ting an in game survey
I tap on the icon and start the survey all goes well but then fir the past dozen or so in game surveys I get to a page and I am unable to move to the next page and no amount of tapping next will get me to the next page. Sometimes I can go back
pages usually not. Sometimes I can scroll up and interact with the page I am
on sometimes not. I often cannot even click cancel and up with a soft lock frozen screen that requires me to reload the app and close it out entirely thus closing out the in game survey without a way for mr to
start it again or complete the survey.
- Additional Info: This didn’t always happen but has happened fid the past like dozen or so in game surveys
- Device Type: Huawei nova 5t
- OS Version: EMUI 12.0.0
- Platform: Android
- Sky Version (Build Number): 0.32.5(370662)
- Bug Description: After 30 minutes spirit done accompany
didn’t click to say goodbye
back to home, I want to say goodbye
it’s shown doesn’t complete yet
Restart the game
I need to summon the spirit again - Additional Info: My friend did the exactly same with me, and experienced the same situation
- Device Type: Samsung Galaxy A17
- OS Version: Android 16
- Platform: Android
- Sky Version (Build Number): 0.32.5
- Bug Description: That's my mother's account. As she doesn't have Discord I'm submitting a report. When she took a spirit along with her, it stayed with her for an hour and didn't leave or say it was ready to. She restarted the game and had to resummon the spirit. She waited half an hour until the game crashed, and then the spirit was gone again.
• Steps to reproduce:
Ask a spirit to come with you for the day
Wait half an hour
• Result: The spirit does not leave, and when the game is restarted it doesn't appear by you and has to be resummoned.
• Expected result: The spirit finishing its journey with me and then leaving.
- Additional Info: Not really. She tried three times and it didn't work at all. All she wants is the ascension of the spirit so she can finish the season in three days as she's supposed to.
- Device Type: Switch
- OS Version: Switch 1
- Platform: Nintendo Switch
- Sky Version (Build Number): 0.32.5.370662
- Bug Description: I did the friendship quest from Lightmending Champion spirit to unlock the next part of the spirit tree, but it didnt unlock the next part and is still locked, it also says that i can relive the quest after a couple days
Result: the next part of the tree is not unlocked
Expected result: the next part of the tree should have unlocked - Additional Info: No
- Device Type: PC steam, AMD Ryzen 5 5500
MSI B450M-A Pro
DDR4 RAM 32gb
Nvme 256gb
HDD 1TB
Rtx 3060ti - OS Version: PC? windows 11
- Platform: PC
- Sky Version (Build Number): 32.5
- Bug Description: The current event for the NPC where you choose to follow you, i have been playing for 4 hours straight with the NPC following around and it is still not completed, Even after restarting the game
- Additional Info: This NPC i've been bringing him for 4 hours
- Device Type: iPhone 16 Pro Max
- OS Version: 26.2.1
- Platform: iOS
- Sky Version (Build Number): 0.32.5 (370662)
- Bug Description: There’s a constant red dot on my friend constellation.
- Open spirit constellations
- See flashing red dot on button to open friend constellations
Expected result: Red dot should not be there because I have nothing to collect in my friend constellations
- Additional Info: This has been happening for ages and I’m not sure why. I have all light collected from my friends, no unwatched friend posts or uncollected hearts, and I have under 110 friends so all of them are visible on my constellations
- Device Type: Nintendo switch
- OS Version: Nintendo switch
- Platform: Nintendo Switch
- Sky Version (Build Number): 0.32.5.370662
- Bug Description: Texture black bug.
While play around place, turn into black texture with camera by player arrive with chat.
👀
I cant see this in dark side.
- Additional Info: Please fix this texture or chat. While play around place without black texture.
- Device Type: iPhone 13
- OS Version: Ios 26.3
- Platform: iOS
- Sky Version (Build Number): 0.23.5 (370662)
- Bug Description: Im at the flight guide and the quest im at is giving the candles to the other spirit. I was at the second to last until it skipped and told me to give the last candle to the last spirit. Then a pop up said I completed it but asked if I wanted to continue so i clicked yes but now it’s saying im not done with the quest
- Additional Info: No
- Device Type: PC steam, 12th Gen Intel Core i7-12700F 16.0 GB
- OS Version: Windows 11?
- Platform: PC
- Sky Version (Build Number): 21973356
- Bug Description: So i basically wasted 2 hours of me and my friends life. Doing dailies. I brought my choice of spirit for the daily spirit adventure thing right. And I notice after doing my candle run he is bugged and wont leave or doesnt wanna leave. And he has been with me for 2 hours??? So its kinda frustrating.
Ive looked at other reports from pc users and someone also experienced the same so please fix it quick. I might not able to get the seasonal items atp and wasted my money cuz i kinda NEED all these 24 days.
Prior i did already invite him on my other device. And i also notice he just magically disappear when i log onto pc and i have to go to him and invite him again. So that might also be something that you should fix.
- Additional Info: Nope. He has been following me for the last 2 hours and when i check on him, I cant press the button that makes him return. He also never wants to leave so.
And I just spent another 30 extra mins with him on my phone (And yes he magically disappeared for the third time and i have to go invite him again) AND HE STILL DOESNT WANNA LEAVE...
- Device Type: PC. Specs irrelevant for this.
- OS Version: Windows 10 Pro
- Platform: PC
- Sky Version (Build Number): 0.32.5.370662 21973356
- Bug Description: The daily candle is impossible to collect on the ground.
I log in, interact to get the daily seasonal candle, and my character keeps walking around it. Even if I am right next to it, this is what it does.
The only way to collect it is to fly on top of the statue, and then interact with it.
Expected: interact with candle -> character moves near it -> it gets collected.
- Additional Info: You probably changed the maximum interact distance with the latest update.
- Device Type: - Móvil: Redmi Note 9
- Android 11
- PlayStore
- 0.32.5 (370662)
- ID [SKY ID REDACTED]
- My brother cannot begin the Bluebird season because it requires him to complete the previous action... which is... traveling to this spirit.
- OS Version: Android 11
- Platform: Android
- Sky Version (Build Number): 0.32.5 (370662)
- Bug Description: My brother cannot begin the Bluebird season because it requires him to complete the previous action... which is... traveling to this spirit.
- Additional Info: No
- Device Type: Pc/Steam - 12th Gen Intel(R) Core(TM) i9-12900KF, NVIDIA GeForce RTX 5070, 32.0 GB
- OS Version: Windows 11
- Platform: PC
- Sky Version (Build Number): 0.32.5 (21973356)
- Bug Description: So I've been chilling with my friends on sky for the past hours doing the same old after choosing one of the four lightmending spirits to come with me for the time being and It's been following me around for the entire time with no sign of it being complete.
I even restarted my game a couple of times and took it for another 30 minutes accordingly to no avail.
- Additional Info: It looks like I'm not the only one experiencing this issue but that's about it.
- Device Type: Switch MOD. HAC-001(-01)
- OS Version: 21.2.0
- Platform: Nintendo Switch
- Sky Version (Build Number): 0.32.5 (370662)
- Bug Description: The cloud tunnels to other levels in the Wind Paths may turn players around suddenly, effectively ejecting them. You can't correct your course when this happens since the flight mode toggle is disabled in proximity to the tunnels.
- Additional Info: None.
- Device Type: Switch MOD. HAC-001(-01)
- OS Version: 21.2.0
- Platform: Nintendo Switch
- Sky Version (Build Number): 0.32.5 (370662)
- Bug Description: Entering the Repository of Refuge where a daily quest involving the Pleading Child will remove the props of any players after they cross a certain point in the entryway. Whatever prop was being carried or in use will be unequipped, and remain unequipped after leaving the level or restarting your game.
- Additional Info: https://thatgamecompany.helpshift.com/hc/en/17-sky-children-of-the-light/faq/1438-known-issues-patch-32-5/
The item added to this article on March 4th may already be addressing this specific glitch, but the verbiage is too vague to be sure.
- Device Type: Switch MOD. HAC-001(-01)
- OS Version: 21.2.0
- Platform: Nintendo Switch
- Sky Version (Build Number): 0.32.5 (370662)
- Bug Description: If you start the housewarming party in your nest, the Season of Nesting ultimate figurine prop will appear as a bald Sky Kid with no mask instead of being equipped with the cosmetics you saved to it. The prop shouldn't be affected by the presence of NPCs.
- Additional Info: None.
- Device Type: Switch MOD. HAC-001(-01)
- OS Version: 21.2.0
- Platform: Nintendo Switch
- Sky Version (Build Number): 0.32.5 (370662)
- Bug Description: The final node at the top of the Pointing Candlemaker's friendship tree was changed from offering a random blessing to trail spells. This caused the Isle of Dawn's constellation completion percentage to be changed for all players. For me who got it to 100% in 2023 or so, my percentage was reduced to 96%.
- Additional Info: This change was not documented in the Version 32.5 patch notes nor known issues articles, and is an unnecessary setback for players still trying to complete the constellation and obtain the ultimate gifts from the realm's Elder.
- Device Type: Switch MOD. HAC-001(-01)
- OS Version: 21.2.0
- Platform: Nintendo Switch
- Sky Version (Build Number): 0.32.5 (370662)
- Bug Description: There is a misplaced architectural asset floating in the air halfway between the central platform and entrance of the Valley Temple's Coliseum. It is rendered enough that it has collisions with players. This asset should be removed from the level or moved to wherever it's meant to be.
- Additional Info: None.
- Device Type: Switch MOD. HAC-001(-01)
- OS Version: 21.2.0
- Platform: Nintendo Switch
- Sky Version (Build Number): 0.32.5 (370662)
- Bug Description: If you leave the Season of Duets concert hall using the backstage exit, you'll wind up at the rear entrance facing the realm portals in Aviary Village. But if you enter that way, the game behaves as if you used the boat closer to the bell tower and load in on the opposite side of the concert hall. This makes no sense as there are plenty of levels with multiple entrances that do not send the player to just one when they pass through a loading zone.
- Additional Info: None.
- Device Type: Switch MOD. HAC-001(-01)
- OS Version: 21.2.0
- Platform: Nintendo Switch
- Sky Version (Build Number): 0.32.5 (370662)
- Bug Description: My Nest is set as my loading point, and is meant to have me seated at furniture in my nest when the game starts. This happens with no issue when I play on PC or Android. But if I play on Switch, the game situates me in the middle-right of the floor of my nest. I often find my avatar clipping into the tea table in the center of the room when this happens. I've been able to load in seated on furniture when playing on Switch in past updates, so I have no clue what's changed.
- Additional Info: None.
- Device Type: Nintendo Switch
- OS Version: version 21.2.0
- Platform: Nintendo Switch
- Sky Version (Build Number): 0.32.5.370662
- Bug Description: At random times, my screen turns black and I'm only able to see the icons in game. The game works fine, but i can't see anything.
- Additional Info: No i have not
- Device Type: Switch MOD. HAC-001(-01)
- OS Version: 21.2.0
- Platform: Nintendo Switch
- Sky Version (Build Number): 0.32.5 (370662)
- Bug Description: The Season of Migration builds had a notable bug where the light orb on the ultimate mask accessory could be seen on players who were both unlit and not wearing the item. I figured that bug was resolved with more recent patches until my friends were talking about a lit player having the orb over their head. When I lit that player, I could see the light orb clearly and confirmed they weren't wearing that seasonal item either.
- Additional Info: This is the only instance of the bug I've seen since Version 32.0.
- Device Type: Switch MOD. HAC-001(-01)
- OS Version: 21.2.0
- Platform: Nintendo Switch
- Sky Version (Build Number): 0.32.5 (370662)
- Bug Description: The instrument layout is centered too low on the Switch, no matter which layout is used. This makes it difficult to play songs correctly when the touch screen is used when the console is not docked.
- Additional Info: None.
- Device Type: Switch MOD. HAC-001(-01)
- OS Version: 21.2.0
- Platform: Nintendo Switch
- Sky Version (Build Number): 0.32.5 (370662)
- Bug Description: I was in the Aviary cosmetic workshop trying to piece together a new outfit, and something odd happened when I put on the Divining Wise Grandparent's mask accessory. First my avatar was suddenly lit up by an unseen light source, and then small call halos started appearing above my head in front of the item. I ran around the workshop trying to figure out if it was just a tall player who was invisible and emitting calls, but I couldn't tell for sure.
- Additional Info: If it was an invisible player, maybe it was related to this bug I've previously reported about invisible players in a different Aviary interior level. #🦋completed-bug-reports message
Otherwise, maybe the mask accessory just Does That and I don't know since I don't ever wear it.
- Device Type: Switch MOD. HAC-001(-01)
- OS Version: 21.2.0
- Platform: Nintendo Switch
- Sky Version (Build Number): 0.32.5 (370662).
- Bug Description: The Tearful Lightminer is now displaying a weird discoloration on the collar of their shirt when players are en route to The Passage after the Eye of Eden. This looks a lot like a previous bug I reported via ThatSkyBot for Version 31.0, wherein the colors of ascended spirits' capes did not look right compared to how they look when a spirit is in a level for an event or as a traveling spirit. This discoloration of the collar doesn't make sense since that part of their appearance should be a piece of the model's pants, not some kind of cape.
- Additional Info: I would appreciate being able to access ThatSkyBot's archived channels of completed bug reports. Not only for ease of checking how persistent bugs first manifested, but just for being able to share funny past bugs with other players.
- Device Type: Switch MOD. HAC-001(-01)
- OS Version: 21.2.0
- Platform: Nintendo Switch
- Sky Version (Build Number): 0.32.5 (370662)
- Bug Description: The Prarie Temple's koi pond has a five-sided hole on the side near the message shrine. You can't swim through the hole, though.
- Additional Info: None.
- Device Type: Switch MOD. HAC-001(-01)
- OS Version: 21.2.0
- Platform: Nintendo Switch
- Sky Version (Build Number): 0.32.5 (370662)
- Bug Description: I was exploring the marketplace OOB of the Last City with a couple players when I saw a weird red flash near the market alleyway. Getting closer, it seemed to come from fireworks being launched. We waited to see if it was a player using a fireworks staff, and even tested it ourselves since I had one equipped but couldn't recreate the red flashing. When the four ancestor kids came back to sit in the corner, fireworks launched by themselves a couple meters away and the red flashes appeared again. There were never any fireworks that went off near these kids back when I visited the area during the Season of Two Embers, so I'm assuming this isn't intentional.
- Additional Info: Please be careful when viewing the attached videos in case flashing lights or eye strain could endanger you.
- Device Type: Switch MOD. HAC-001(-01)
- OS Version: 21.2.0
- Platform: Nintendo Switch
- Sky Version (Build Number): 0.32.5 (370662)
- Bug Description: Ever since March 8th, I sometimes get notifications that favorite friends are online even if they're right next to me in the same level. We aren't experiencing any lag or desync when the notifications appear, either. This has happened to me both on PC and Nintendo Switch, and my friends can confirm they see the same notifications.
- Additional Info: None.
- Device Type: Switch MOD. HAC-001(-01)
- OS Version: 21.2.0
- Platform: Nintendo Switch
- Sky Version (Build Number): 0.32.5 (370662)
- Bug Description: The automatic "flight" at the end of the Trial of Air doesn't work right. Even if a player doesn't touch their device and prevents disrupting the animation, the upward lift stops too soon for you to land on the final platform. You're forced to do this weird midair bouncing and flounder your way up instead.
- Additional Info: Maybe the statue at the end of the trial could summon a column of air like in the Cave of Prophecies instead of... this thing.
- Device Type: Switch
- OS Version: 21.2.0
- Platform: Nintendo Switch
- Sky Version (Build Number): 0.32.5.370662
- Bug Description: Lightmending Light Catcher and Lightmending Light Scholar's locked cosmetics aren't unlocking upon viewing the memory
Steps to reproduce:
Log in
Go view memory
Result:
Memory does not unlock the rest of the tree
Expected Result:
Unlocking the rest of the tree
- Additional Info: N/A
- Device Type: Pixel7 phone and PC
Android version 16 and windows 10 - OS Version: iOS 16 and windows 10
- Platform: iOS
- Sky Version (Build Number): version 0.32.5 (370662)
- Bug Description: The following spirit that can journey with you is currently broken. On the phone the spirit resets every time I open the app . While both on PC and phone I cannot finish the friendship for the day. No matter how long I play the game the spirit is never satisfied. There is also a bug while walking that the spirit will continuously come cover the camera and hover instead of turning into light.
Result: I can't advance the friendship with the spirit and it keeps getting in the way.
Expected result: the spirit is always following me everytime I log in the game for the day until reset or until the friendship/adventure time has been completed and the spirit goes away. Once I'm walking for some distance the spirit should become it's light form to follow me and not cover the camera. - Additional Info: I think the whole friendship system is experiencing issues. Might be tied to this spirit as I have managed to finish every other spirit for this season. But oftentimes realized that the time spent with a spirit is not equal before it wants to leave and sometimes the spirit was never satisfied through the whole day.
- Device Type: ipad pro second gen 12.9 inch
- OS Version: iOS 17.7.5
- Platform: iOS
- Sky Version (Build Number): 0.32.5 (370662)
- Bug Description: The spirit accompanying me is not displaying all their animations
Steps to reproduce:
- log on to Sky
- select a seasonal spirit to accompany you
Result:
- spirit joins your day and gives the friendship reward, but the animations don’t show (except the hovering one sometimes)
- Additional Info: It does happen for all the spirits that can accompany I’m pretty sure, not just the one in the video
- Device Type: iPhone 16
- OS Version: 18.6.2
- Platform: iOS
- Sky Version (Build Number): 0.32.5
- Bug Description: My audio in sky is crackling. I recorded a video and sent it to a friend and they could hear it too, meaning it’s not an audio output issue on my end. I restarted Sky multiple times and it’s still like this. I’ve opened multiple games and played music on other apps and there’s no issue.
- Additional Info: No
- Device Type: IPad pro 6th generation
- OS Version: iOS 26.3.1
- Platform: iOS
- Sky Version (Build Number): 0.32.5 (370662)
- Bug Description: When I attempt to enter a daily lantern, I select the tool I want to activate and press the checkmark. Then screen fades to the top row of lightmending tools but does not continue to the table where I can sit to enter the broken lantern. I can move my avatar around - I hear its footfalls and wing-flaps - but the screen stays focused on the top row of tools. No other icons appear when I tap anywhere around the screen, no menus or other tools. Closing the app and restarting has not solved the problem.
- Additional Info: No, sorry.
- Device Type: Sony Xperia 1 VII
- OS Version: Android 16
- Platform: Android
- Sky Version (Build Number): 0.32.5 (370662)
- Bug Description: Have trouble picking up daily season candle at the statue
- Additional Info: What happens after I press the "hand" button is that my skykid stands there or start dancing around the statue unable to pick up the candle, like I'm too close. If I go slightly away and try again, it helps.
-
Device Type: iPad Air 11-inch (M2)
-
OS Version: iPadOS 26.3 (23D127)
-
Platform: iOS
-
Sky Version (Build Number): 0.32.5 (370662)
-
Bug Description: When you launch Sky app with AirPods connected, the sound of Sky becomes weird and uncomfortable (like listening to a speaker with water inside). See attached video.
-
Steps to reproduce:
- connect to AirPods
- start Sky
- honk / play piano and you hear it.
-
Result: ugly sound
-
Expected result: normal sound
-
Tmp. workaround:
- only connect to AirPods after starting sky
-
Important details:
- using AirPods 3 pro
- the weird sound is screen-recordable, so it might not be a hardware problem.
-
Attachment URL: #screenshots-and-videos message
-
Additional Info: - After connecting to airpods, it always shows disconnecting but wont connect. But it works normally with most other apps (youtube, games, etc)
-
My AirPods is quite new.
-
There is a related case for the game “Identity V”:
you wont get any problems normally with AirPods, but if you have a discord call at the same time, the weird sound happens.
- Device Type: iPad Pro
- OS Version: iOS 26.3.1
- Platform: iOS
- Sky Version (Build Number): 0.32.5
- Bug Description: When I want to do a daily lantern and pick a device it screen loads again with the top three device but doesn’t progress. I can move my skykid but can’s see it.
Steps to Reproduce: - start daily lantern quest
- pick a device for the day
- start quest
- Result: screen loads to top three devices
- expected result: start daily lantern quest
- Additional Info: It doesn’t matter which device I pick it always goes back to the first top three and stays there. Closing and relaunching the app doesn’t help either.
- Device Type: Samsung Galaxy A33
- OS Version: Android 16
- Platform: Android
- Sky Version: 0.32.5
- **Bug Description:**Issue: Unable to complete the eighth task of the Migration Season Reproduction Steps: After teleporting back to the Encounter Zone, attempt to complete the level again Actual Result: After boarding the small boat to the Lost Ark, no response occurs Expected Result: After boarding the small boat to the Lost Ark, the scene should transition to the Lost Ark location - Additional Info: No
- Device Type: POCO F6 Pro
- OS Version: Android 16
- Platform: Android
- Sky Version (Build Number): 0.32.5 (370662)
- Bug Description: Missing unlocked map shrines after the recent update.
Steps to Reproduce:
- Update this game.
- Play as usual with a friend.
- Go to Eden at some point within the week of the update.
- Noticed that some map shrines that I've already unlocked before are locked again (Village Theater, Moomin area, and Remembrance)
Result: I have to unlock those map shrines again.
Expected result: There shouldn't be any missing parts on my map if I already unlocked them before.
- Additional Info: I noticed back then, maybe one or two years ago, that in 1 update my map shrines for Village Theater disappeared the first time. I didn't report it since it was just one map shrine and it didn't happen again until now. This time 3 map shrines were missing. This should never happen.
- Device Type: PC Windows 11, CPU: AMD Ryzen 5 5500 (3.60 GHz) Installed RAM: 8.00 GB (7.90 GB usable) System type: 64-bit operating system, x64-based processor
- OS Version: Windows 11
- Platform: PC
- Sky Version (Build Number): 0.32.5 (370662)
- Bug Description: The key of the instrument I am playing changes randomly in Harmony Hall, despite the fact that Harmony Hall has no background music, and I have the background music muted anyways. (I have been told that the key follows the background music of an area)
I had also left and returned to the area in an attempt to fix it.
Steps to reproduce - enter harmony hall (with background music on or off, doesn’t matter)
- begin playing an instrument (I specifically selected a duets piano in a shared space)
- Result: it appears to be random but there is a chance the key of your instrument will change at random times with no exact cause that I could determine
- Expected result: The key of my instrument should remain the same the entire time, as Harmony Hall has no background music
- Attachment URL: #screenshots-and-videos message
- Additional Info: This also happens randomly in other realms, I don’t believe that the key of our instruments should be attached to the background music so it’s annoying overall. Also the nest is the only place I have seen where this does not happen, regardless of if you are alone, with other people, or viewing another persons nest as a shared space so it is not shared space related. This also affects instruments in shared memories. I have also experienced the same bug in the Golden Wasteland lobby area when I had the music muted. It’s very annoying and can ruin the entire music performance because it throws you off and it appears to be client side only.
- Device Type: Samsung A15
One UI 8
Android 16 - OS Version: Android 16
- Platform: Android
- Sky Version (Build Number): 0.32.6 (374375)
- Bug Description: .After I updated my phone to the "One UI 8" The game suffers from several crashes in the "Play" screen, frame drops and chats closing on their own
.When I can, I click the Play button before the game crashes, and a few minutes later the game crashes.
- Additional Info: I don't know, Improve support for One UI 8?
- Device Type: iPhone XR
- OS Version: iOS 17.7.1
- Platform: iOS
- Sky Version (Build Number): 0.32.5 (370662)
- Bug Description: Lightmending cutscene won’t start after selecting device
Steps to Reproduce: - Start lightmending quest
- Select a device to use
- Cutscene doesn’t play and you’re soft-locked on the shelf screen
Result: You’re stuck on the shelf screen
Expected Result: The cutscene should have played - Additional Info: In the Known Issues channel, it said that a temporary fix for this bug was to have the “skip all skippable cutscenes” toggle on. I have that toggle on by default, as shown in one of the recordings, but I still experienced this bug despite that. Today was the first time I experienced this bug as well.
You can hear your skykid moving around while you’re softlocked on the shelf, but it doesn’t really do anything to get you unstuck. The only way to get unstuck is to restart the app entirely
- Device Type: Galaxy A32 5G
- OS Version: Android 13
- Platform: Android
- Sky Version (Build Number): 0.32.5 (370662)
- Bug Description: I get stuck on the lightmending tools selection while having the skip cutscene option on
- Click on the icon to lightmend the daily broken lantern
- Selected a tool
- Screen immediately fades to black, skipping the cutscene
- Still on the tool selection, on the top row
- Additional Info: It's definitely because of the auto skip cutscene thing, don't know if pressing the skip button during the cutscene will also do that
- Device Type: iPad Pro 11-inch (M4)
- OS Version: iOS 18.6.2
- Platform: iOS
- Sky Version (Build Number): 0.32.5 (370662)
- Bug Description: Animation of music instrument goes to default when playing multiple notes and letting go of one of them.
1.) take an instrument with notes you can hold (violin in my example)
2.) hold one note
3.) hold another note
4.) let go of the first note but keep holding the other note.
the animation now returns to the default open instrument animation, instead of switching to the second note holding-the-note animation. - Additional Info: this bug has been with us for years and I think it’s about time it’s fixed because it played a part in making recording this scene much harder than it needed to be.
- Device Type: iPad Pro 11-inch (M4)
- OS Version: iOS 18.6.2
- Platform: iOS
- Sky Version (Build Number): 0.32.5 (370662)
- Bug Description: the boats in Hermit Valey suddenly jump to another position sometimes (presumably when there is a my instance is merged with another that happens to have the boats in another position)
1.) I suggest you first test this in the live version of the game..
2.) go to hermit valley
3.) stand on one of the boats
4.) make sure you hop over to a new boat before you exit the level..
5.) keep going in circles and you’ll eventually be merged with some other instance and get teleported along with the boat you’re on.
how do I expect this to be fixed:
have ONE clock for the boats shared by all instances, instead of giving each instance their own clock for the boat animation loop.
this problem extends to many moving objects in the game and I hope to see it fixed in those other situations as well. for instance the boats in Wind Paths..
- Additional Info: it once teleported me beyond the area transition zone and that was particularly annoying as it then took me out of the area entirely. sadly I wasn’t recording at the time.
- Device Type: Samsung Galaxy S21 FE
- OS Version: Android 16
- Platform: Android
- Sky Version (Build Number): 0.32.5 (370662)
- Bug Description: Wrong message when lighting up players in constellations. Namely "Season spirit name has treasured your time together. Say goodbye?" this time, but I've also had other messages.
Steps to Reproduce:
-Spend time with one of the Seasonal spirits.
-Go to your friend constellations to light friends.
Result: Wrong message pops up when lighting a friend.
Expected result: A message of your friend thanking you for sharing light with them. - Additional Info: I suspect it's an error of mixing up display texts. Maybe the game remembers the last pop-up text the player received and uses that one instead of the intended message.
- Device Type: Android 11
- OS Version: 11
- Platform: Android
- Sky Version (Build Number): version 0.32.5 (370662)
- Bug Description: Since the new update, I can't complete the daily lantern because I'm stuck at the method selection screen.
1- I press the button to activate the daily lantern.
2- I choose my preferred method. 3- I remain stuck in front of it.
Results: I have to quit, delete and return to the application to continue playing.
Expected results: being able to make the daily lantern. - Additional Info: I have scene skipping enabled and I can do the season's quests, though.
- Device Type: I play on Steam deck
- OS Version: Linux
- Platform: PC
- Sky Version (Build Number): 0.32.5.370662
- Bug Description: When I try to pick up the seasonal candle at home my skykid is moving aimlessly on its own after I clicked around the statue trying to pick up the candle without success. Eventually I can get it but it keeps happening every time I log in for the first time.
- Additional Info: It started after the last update.
- Device Type: iPhone XR
- OS Version: 18.6
- Platform: iOS
- Sky Version (Build Number): 0.320.5 (370662)
- Bug Description: Online friend showing up as offline
I saw my friend was online they were in homespace with me but I went to my constellation and it said they were offline. I went back to my friend and they were once again still online I went back to my constellation and it said they were offline I went t back to my online friend afterwards and they were still on
- Additional Info: This isn’t the first time I have encountered this bug but it’s less common than Ít used to be I think I have no real way of knowing
- Device Type: Redmi 14c
- OS Version: 3.0.18.0.WGTMIXM, Android version: 16 BP2A.250605.031.A3
- Platform: Android
- Sky Version (Build Number): 0.32.6 (374375)
- Bug Description: Unable to leave friend posts anymore, when I record my message the game starts sending server error messages till I restart☹️
Steps to reproduce;
I go to my constellation to leave a friend post
I record the message
Result: When I hit the stop button I start seeing server errors and no matter how much I retry it doesn't go until I quit the game and restart
Expected result: for my friend post to be recorded and shared successfully or if it didn't for me to be able to try again without restarting the whole game - Attachment URL: #screenshots-and-videos message
- Additional Info: No
- Device Type: Samsung tab s10+
- OS Version: Android 16
- Platform: Android
- Sky Version (Build Number): 0.32.5 (370662)
- Bug Description: Grandma is invisible and only some patches come through.
Steps to reproduce:
Log in sky
Go to grandma
Result: grandma is invisible
Expected result: we should be able to see her - Additional Info: No
- Device Type: Galaxy s25 ultra, and pc (don't have specs on hand)
- OS Version: Android 16
- Platform: Android
- Sky Version (Build Number): 0.32.5 (370662)
- Bug Description: I can't collect the daily event candle when walking up to it/standing on the ground anymore. I have to jump on the statue to collect.
Steps to reproduce: walk up to candle and press the grab button.
Result: continually walking toward it into the statue
Expected result: grab candle after walking up to it - Additional Info: I'm near max height and this happens on pc as well
- Device Type: iPad A16
- OS Version: iPadOS 26.3 (23D127)
- Platform: iOS
- Sky Version (Build Number): 0.32.5 (370662)
- Bug Description: Strange buzzing sound in audio when loading the game.
- Steps to Reproduce:
- log into game
- the strange buzzing sound plays
Result: unsatisfying to hear and unable to play
expected result: to be able to hear the audio fine - Additional Info: No
- Device Type: 11th Gen Intel(R) Core (TM) i3-1115G4 @ 3.00Ghz
- OS Version: Windows 11
- Platform: PC
- Sky Version (Build Number): 0.32.5.370662
- Bug Description: I experienced a bug where the colored tie on my Moth hair disappeared. I had been using the black-colored Moth hair tie since today's daily reset and didn't notice when it vanished. Now the colored version is completely gone.
The community would really appreciate it if this could be fixed, since I'm sure I'm not the only one who enjoys using the Moth hair.
The only things I did recently in-game were finishing the Blue Birds quest ( I completed about three today ) and then joining my friend. I'm adding this detail in case something along those lines may have triggered the bug.
As always, thank you, TGC!
- Additional Info: nothing more.
- Device Type: lenovo loq essential cpu: intel core i5 12450hx gpu: rtx3050 6g ram: 16gb
- OS Version: windows 11
- Platform: PC
- Sky Version (Build Number): 0.32.5(21973326)
- Bug Description: When I launch the game, I get a "failed to connect " error.
- Additional Info: I tried every solution before resorting to reporting the problem. I tried changing the network even though it works on the same network but on the phone. I tried Ethernet. I tried deleting and reinstalling it. Other games on Steam work without problems.
- Device Type: Nintendo Switch
- OS Version: 21.2.0
- Platform: Nintendo Switch
- Sky Version (Build Number): 0.32.5 (370662)
- Bug Description: I can't collect the daily season pass candle or the bun from the cafe in aviary village.
- Go to the statue in aviary
- Try to collect candle
- Sky kid just circles the statue and doesn't collect it (and potentially doesn't even pop up with the button prompt to collect it)
- Standing on statue didn't help
And - Go to cafe, inside or out
- Have bun placed in front of you
- No pop-up prompt to collect it appears. Pressing the correct button doesn't do anything
- Additional Info: That's all
- Device Type: Iphone 16
- OS Version: IOS: 18.6.2
- Platform: iOS
- Sky Version (Build Number): 0.32.5
- Bug Description: I can’t burn dye plants along with my friend, we have been trying for 5 minute
- Additional Info: No clue😭
- Device Type: PC, Intel core i5-9600k, NVIDIA GeForce GTX 1070, 32GB, SSD 2TB
- OS Version: Windows 10
- Platform: PC
- Sky Version (Build Number): 0.32.5 (370663)
- Bug Description: The following spirit struggles with the tracking and keeps covering the camera when walking.
Steps to Reproduce:
Ask spirit to follow you for the day.
Start walking in any direction.
The spirit starts hovering and glitching in spaces.
Walk in one direction with the camera facing your back.
The spirit covers the camera sporatically as you walk.
Result: The spirit makes me unable to see alot of the time
Expected Result: The spirit turns into its light version so it doesnt cover anything. - Additional Info: This is the last spirit I have to do for this season. Other spirits have done it as well but it was never as bad as this. I believe this is more recent issue. I wanted to provide a video for my previous bug report and to show that it is still going on.
- Device Type: PC/Steam - It is not graphics issue or performance issue
- OS Version: Windows 10
- Platform: PC
- Sky Version (Build Number): 32.5
- Bug Description: Issue: Friend Spirit doesn't leave after being dismissed.
Reoccurring where the Spirit who i have riding along for friendship increases indicates they are ready to leave and get a red dot on their interaction indicator.
When dismissed they go through their end animation and usually disappear upwards.
I cannot tell if: The issue is that I change scenes, or otherwise activate other features of the program/game while they are in exit transition and that is causing the issue.
What happens is in the next area I find they are still following me, with a red indicator. Re-Dismissing them gets the same animations and exit response, without the bar for friendship increasing, it shows the bar as if it was going to increase but the bar doesn't get any more points.
I have now maxed bars so can't see that any longer.
Does not appear to be anything but the spirit failing to leave you and having to be re-dismissed. No other features or bugs appeared to occur and interacting with the other icons incurred the expected pop-ups.
Thanks for the game
Try to not be greedy
Add more color channels to props/clothes.
👋
-Gwydeon
- Additional Info: Only that bit about maybe I was doing something, changing areas, or activating something while their animation was going on. I often turned away from seeing it the 10th+ time.
- Device Type: Tecno pova 6
- OS Version: Android 15
- Platform: Android
- Sky Version (Build Number): 0.32.0
- Bug Description: I can't log in to my sky via facebook, and I can only log in via this facebook. If tgc fixes the login error to link twitch/steam when logging in via facebook This is definitely not going to happen, damn it.
- Additional Info: No
- Device Type: Samsung Galaxy S26 Ultra
- OS Version: One UI 8.5
- Platform: Android
- Sky Version (Build Number): 0.32.6 (374375)
- Bug Description: the game keeps on crashing after 3 minutes of playing.
Steps:
Open the game
Normal playing in realms
Start to glitch/lag a bit with fast camera change/flying.
Game crashes and back to home page.
Repeating this process for multiple times.
It crashes faster when playing in season areas. - Additional Info: Suspect to be the new GPU which is not yet compatible with the game itself. Seen chats in android chats mentioning new Samsung phones often encounter this issue. I hope I can play sky smoothly in the future.
- Device Type: iPhone 13
- OS Version: iOS 26.3.1
- Platform: iOS
- Sky Version: 0.32.5 (370662)
- **Bug Description:**Steps to Reproduce: 1. Launch the game 2. Click Play Actual Result: All sound effects, music, and instrument sounds become distorted. I initially suspected it might be related to sound effects, so I set the sound effect volume to 0. However, it's clear that all sounds are affected. Expected Result: Sounds play normally.
- Additional Info: I've encountered numerous bugs since the major update, including the Lightmending mini-event getting stuck on the device selection screen—even with cutscenes enabled. None of these issues existed before the update. I hope you can resolve the above problems. Thank you!
- Device Type: Galaxy S24+
- OS Version: Android 16
- Platform: Android
- Sky Version (Build Number): 0.32.6
- Bug Description: Have skip cutscenes on in the settings.
Start daily light mending lantern event.
Select one of the tools and wait for cutscenes to skip.
Result: Screen remains zoomed in on the shelf.
- Additional Info: Selecting any tool will have the same result.
- Device Type: Infinix hot 50
- OS Version: android
- Platform: Android
- Sky Version: 0.32.5 (370662)
- **Bug Description:**I want to put the mannequin in the nest, but after I put it there, my Skykid outfit isn't attached to the mannequin. - Additional Info: none
- Device Type: MacBook Air M2
- OS Version: macOS 26.4
- Platform: iOS
- Sky Version (Build Number): 0.32.5 (370662)
- Bug Description: Sky keeps crashing and showing a crash report rampantly. This also happened on Stable release channels of macOS, and therefore had little to do with the fact that my current software is beta.
- Additional Info: Maybe it's related to the fact that chat bar does not auto disappear anymore. 🥀 I have to either press return/enter 2x super fast the moment I send a message or press esc. Or maybe the bug list simply grows! It's time to cut the slack short team!
- Device Type: Samsung Galaxy S25
- OS Version: Android 16
- Platform: Android
- Sky Version: 0.32.5 (370662)
- Bug Description:- How to reproduce: - - Wear the plush doll and place it anywhere. - - Hold the placed doll and press and hold the avatar to make a deep call.
-
- The avatar throws the doll, and it flies away. - Result: - - The doll flies away, but it doesn't travel as far as before. (Especially for the Love Day Heart Doll) The doll appears to fly normally at first but then abruptly stops mid-flight.
- Expected result: - - The doll should fly farther than it does now. Currently, when thrown, it feels heavier than it looks. Also, when thrown, the doll should not appear to abruptly stop mid-air. - Additional Info: Since the video size exceeds 100MB, I posted the same video on the Sky channel.
- Device Type: iPad Air M3 2025
- OS Version: iPadOS 26.3
- Platform: iOS
- Sky Version (Build Number): 0.32.5 (370662)
- Bug Description: I can't access map/settings (upper right corner) despite my touchscreen being functional. Any other type of input works (camera, moving with 1 handed move).
• Log in
• Attempt to click upper right corner to access map/settings
Result: no map or settings appears
Expected Result: map or settings should appear
- Additional Info: No, here are some things i've attempted but _didnt work.
I have uninstalled and then reinstalled
I have switched multitasking modes
I have closed and opened
I have signed out and logged back in I have reset my device
- Device Type: iPhone 17
- OS Version: iOS
- Platform: iOS
- Sky Version (Build Number): 0.32.5
- Bug Description: I was trying to finish the aurora quest in the golden wasteland where you have to follow the Musik bubble thru the blue light. At one point I was hit by a krill bacause the bubble crossed his path - and lost my winglights . How can I follow the bubble and finish the quest if I get krilled?
- Additional Info: I was trying to finish the bubble follow 2 times and was to far away at one point to succeed. The third time the krill was suddenly there. First two times no krill’s
- Device Type: iPhone SE (2nd gen)
- OS Version: iOS 26.3.1
- Platform: iOS
- Sky Version (Build Number): 0.32.5
- Bug Description: Audio distortion noticeable when playing with AirPods.
-Especially prevalent when listening to external music or playing an outside video PiP.
-Can sometimes be remedied for a short time by exiting the app for a short time.
-Has not been tested with other Bluetooth headphones.
- Additional Info: Distortion could sometimes be temporarily remedied by exiting the game for a few seconds, muting audio, or playing without headphones
- Device Type: -PC
-AMD ryzen 5 2600 six-core processor 3.40 GHz
-NVVIDIA GeForce RTX 3060
-16.0 GB RAM - OS Version: PC
- Platform: PC
- Sky Version (Build Number): 0.32.5.370662
- Bug Description: the bowtie from the Hiking Grouch is floating
- Steps to reproduce:
- buy bowtie from Hiking Grouch
- bowtie does not connect to outfit
- Result: bowtie is floating
- Expected Result: bowtie to not be floating off of clothing
- Additional Info: odd as its still floating even when using the chibi mask, so its just an alinement issue, it doesn't stick to the collar of clothing and remains in place no matter what outfit i wear
- Device Type: The Rainbow Facepaint Mask is emitting the rainbow particles in one spot when I enter a world and stay there.
- OS Version: For PC/Steam users, please specify your PC specs in details including CPU, GPU, RAM, etc. (e.g., Intel Core i7 10700K, NVIDIA GeForce RTX 4060, 8GB GDDR6, 16GB 6400MHz DDR5 RAM, SSD 1TB.)
- Platform: PC
- Sky Version (Build Number): 0.32.5.370662
- Bug Description: The Rainbow Facepaint Mask is emitting the rainbow particles in one spot when I enter a world and stay there.
- Additional Info: I still have the effect of the rainbow particles following me when I walk around. But I spawn in to a new instance it makes that rainbow falls at where I spawned at.
- Device Type: iPad Air 4
- OS Version: Latest iOS
- Platform: iOS
- Sky Version (Build Number): 0.32.5
- Bug Description: Issue: distorted/glitched audio upon starting game. Everything sounds awful and I have no idea how to fix it (restarted many times, made sure everything was up to date, etc.)
- Additional Info: No idea, it's been like this (on and off) for a while. No clue what causes it to happen upon opening the game. 1 in 10 times it's normal as if nothing's wrong.
- Device Type: iPhone XR
- OS Version: 18.6
- Platform: iOS
- Sky Version (Build Number): 0.320.5 (370662)
- Bug Description: In game survey bugged and not loading right. The survey didn’t load well took forever and was slow. Was in part my fault due to phone low battery and typing delayed I know from experience that’s a me issue but at one point it stood forever on a no page screen and I saw my sky character so I could tell it was loading worse than normal for me meaning yes it was largely due to me needing phone restarts and low battery old phone being slow sky did load worse than the other problems with my phone.
- Additional Info: Once again I am unable to complete the in game surveys I want to complete them I really do but it’s always just so bugged out and I cannot which is really sad because I want to give my feedback. I know I sometimes get stuff like chat being delayed after I type on sky it’s not always sky but I don’t type too much on my phone elsewhere it’s really always fixed by a phone restart I tell you that’s not a sky problem but a me problem. Though that one photo of my character snoozing 💤 and the cancel button in the corner did last longer than normal to be expected during periods of time when phone is slow to the point I know this isn’t just a me thing entirely.
- Device Type: PC with NVIDIA GeForce RTX 3070 GPU, AMD Ryzen 7 5800 8-Core Processor CPU and 16GB RAM
- OS Version: Windows 11 Home
- Platform: PC
- Sky Version (Build Number): 0.32.5.370662
- Bug Description: The Lightmending lantern today seems to be visually bugged, with my instance both not showing the spirit in projected form and not fully showing the cosmetics, making it unclear who it was meant to be.
- Go into the daily Lightmending lantern for the day
- Progress through all stages of lightmending
- Watch as the final stage does not reveal the final cosmetics of the spirit
- Result: Unclear what spirit today's Lightmending spirit was meant to be
- Expected result: The spirit being clearly identifiable
- Additional Info: N/A
- Device Type: iPhone 16
- OS Version: iOS 26.3.1
- Platform: iOS
- Sky Version (Build Number): 0.32.5 (370662)
- Bug Description: Steps to Reproduce:
• Invite any of this current season’s spirit to join you.
• Move anywhere.
Results:
• Horror genre-level of spirit following you. Like they’re hovering/gliding toward you without touching the floor. It’s a jump scare when they suddenly land right behind you.
Expected Results:
• Spirits to follow you with a visual of them walking or moving around as a sparkly entity.
• However way that they were moving before that wasn’t creepy/sometimes jump scare.
- Additional Info: Sadly, no.
- Device Type: Pc
Processor 13th Gen Intel(R) Core(TM) i5-13420H (2.10 GHz)
RAM 16,0 Go (13,7 Go utilisable)
Type du système Système d’exploitation 64 bits, processeur x64 - OS Version: Windows
- Platform: PC
- Sky Version (Build Number): 0.32.5.370662
- Bug Description: Steps to Reproduce:
-Open sky by steam
-Trying to launch it
Result: The account dont connect
Expect result: Connecting on the game - Additional Info: No
- Device Type: PC, 9800X3d, 9070 xt, 64gb DDR5 6,000 MT/s, 4tb NVMe SSD
- OS Version: Windows 11
- Platform: PC
- Sky Version (Build Number): 2325290 21973356
- Bug Description: logging in took ~ 5 minutes till i got a server error, and then i tried again and it took 5 minutes of waiting till it logged in. there also seems to be a issue with making IAPs after clicking a purchase options. it stalls for awhile, errors, and after a couple of retry attempts it finally opens up steam. I was talking to some others in discord who also have this same issue. you can see our conversation here: #questions-and-help message
- Additional Info: nope!
- Device Type: Pc/steamusers
- OS Version: Android
- Platform: PC
- Sky Version (Build Number): 0.32.6 (374375)
- Bug Description: Ancestor table farming not working when in AFK
- Additional Info: This thing doesn't happen to my friends
- Device Type: PC/steam
Processor Intel(R) Core(TM) i3-10100 CPU @ 3.60GHz (3.60 GHz)
Installed RAM 8.00 GB (7.87 GB usable)
Device ID [SKY ID REDACTED]
Product ID 00325-82037-43257-AAOEM
System type 64-bit operating system, x64-based processor
Pen and touch No pen or touch input is available for this display - OS Version: Windows 11
- Platform: PC
- Sky Version (Build Number): 0.32.5
- Bug Description: I was not able to get into the steam version of the game after trying to open the shop option and being redirected to the steam overlay. I closed the game and tried to validate the files. Then I tried opening it again and after i hit the play button it just left me frozen while loading similar to the major bug happening with the Season of light where you can't get into the crytal repair because it get stucks while you try to load the tool you want to use.
- Additional Info: this is very similar to the issue in the light mending loading.
- Chose my tool
- Got cutscene to zoom into the tools
- got stuck in the cutscene, but could hear myself moving around when i interacted with the controller
The only way to get free of the bug was to force close the game.
This current bug is not allowing me to fully load in.
- I wait for the game to fully load
- Hit the play button (to separate ways, first with the a button on the controller and then with my mouse)
- the play button disappears and I am left staring at the the back of the bell tower from the aviary without actually loading in.
- Device Type: nintendo, most recent updated device, not nintendo 2, most updated sky version, and let me get my sky id in a sec
- OS Version: not sure, but my system is up to date, latest version
- Platform: Nintendo Switch
- Sky Version (Build Number): 0.32.5.370662
- Bug Description: i just cant enter friend codes given to me
- Additional Info: no, sorry
- Device Type: PC I dont know my specs
- OS Version: Windows
- Platform: PC
- Sky Version (Build Number): 2325290
21973356 - Bug Description: I am trying to buy the days of bloom sunflower items and the store says I have bought these before. I have not.
- Additional Info: I dont think so, other than I have never participated in this event before.
- Device Type: Lenovo LOQ 15IAX9E 15.6" IPS FHD 144Hz (i5-12450HX/16GB/512GB SSD/GeForce RTX 2050
- OS Version: windows 10
- Platform: PC
- Sky Version (Build Number): 0.32.5 ( 21973356 )
- Bug Description: i cant get in the game open game, try to log in, stuck on the water screen until a login error pops up
- Additional Info: i asked the discord and many other people are having this issue right now, my personal connection isnt having any issues
- Device Type: HP Victus 16 2021
Intel Core i5-11400H,
NVIDIA GeForce RTX 3050 Ti 4GB,
32GB DDR4 3200MHz Dual channel (2x16GB) - OS Version: Windows 11 Pro 25H2
- Platform: PC
- Sky Version (Build Number): 0.32.5.370662
- Bug Description: Unable to logging in, it stuck outside the main menu. I want to enter it normally
- Additional Info: No
- Device Type: PC with NVIDIA GeForce RTX 3070 GPU, AMD Ryzen 7 5800 8-Core Processor CPU and 16GB RAM
- OS Version: Windows 11 Home
- Platform: PC
- Sky Version (Build Number): 0.32.5.370662
- Bug Description: PC-Specific login delays are happening - only getting past the start screen after 5 minutes, after which it'll let me in or bring up a login error.
- Steps to reproduce:
- Launch the PC version of Sky
- On the start screen, press play
- Wait around for a few minutes as the screen just shows the initial screen depending on your starting location
- Result: Login delay, minimum of 5 minutes
- Expected result: To log in near-instantaneously like normal
- Additional Info: Could potentially be a Steam-related issue given it's PC specific, but either way we do not know. Not the first bug to crop up today specifically
- Device Type: PC, ASUS PRIME X470-PRO, NVIDIA GeForce RTX 3060, AMD Ryzen 5 5600X 6-Core Processor
- OS Version: Win10
- Platform: PC
- Sky Version (Build Number): 0.32.5.370662
- Bug Description: Can't log in game
Steps to Reproduce:
- Open game
- Click on "start"
- Didn't get any result
- Deleted game from PC
- Downloaded again
- Repeat step 1-3
- Changed language of game
- Repeat step 1-3
- Additional Info: unfortunately no
- Device Type: AMD Ryzen 7 5800X, NVIDIA GeForce RTX 5070Ti, 32GB RAM, SSD 2TB
- OS Version: Nobara Linux 43
- Platform: PC
- Sky Version (Build Number): 0.32.5 (370662)
- Bug Description: I can't log in
Steps to reproduce:
- Open the game in Steam
- Try to lo in to Sky and wait
Result: The game won't load
Expected result: Join the game
- Additional Info: -
- Device Type: Xiaomi 11T
- OS Version: Android 14
- Platform: Android
- Sky Version: 0.32.6. (374375)
- **Bug Description:**I can't log in to Sky via Facebook - Additional Info: It says "Unexpected error, please try again."
- Device Type: iPhone 13 Pro Max
- OS Version: 26.3.1
- Platform: iOS
- Sky Version (Build Number): 0.32.5 (370662)
- Bug Description: When grabbing the daily season candle, it bugs out and does not let you grab it. It takes a minute but it’ll eventually let you grab it. But you tap the hand to grab it, it starts automatically moving you around the statue to try and find a way to access it, and you can’t. As well as the sound occasionally loudens itself or doubles up on the audio while walking, or by water every once in awhile
- Additional Info: So the statue between realms that gives out the daily candles, you click the hand, and your character tries to get to it, and walks around the statue trying to grab it, but can’t.
The water sound will double up on itself and get louder for some reason and so does the grass sound
-
Device Type: Redmi 13C (23106RN0DA)
-
OS Version: Android
-
Platform: Android
-
Sky Version (Build Number): 0.32.6 (374375)
-
Bug Description: I was about to do my daily quest in the season of lightmending, and then after choosing a tool my screen stucks in the tool shelf and couldn't move.
-
open sky app
-
do season quest
-
get stuck
-
Additional Info: .
- Device Type: PlayStation 4 Slim
- OS Version: PS4 System Software 13.04
- Platform: PlayStation
- Sky Version (Build Number): 0.32.5 (370662)
- Bug Description: I don't have the prompt to pick up the Bonus Season Candle and Bonus Event Tickets.
Steps to Reproduce:
- Load the game.
- Go to the Candle Statue or a Bonus Event Ticket.
Result: No prompt to grab the candle / ticket appears.
Expected Result: The grab propmt should be able to appear.
- Additional Info: None.
- Device Type: iPhone 13 Pro Max
- OS Version: iOS 26.2
- Platform: iOS
- Sky Version (Build Number): 0.32.5 (370662)
- Bug Description: All types of in-game audio is distorted.
- I go into the game
- i turn on the audio(music, sound, and instruments)
- all types of audio sounds distorted, like it’s going through a broken microphone
- result: sound is awful
- expected result: sounds to sound normal
- Additional Info: it gets worse with lower and very high frequencies of sound, and it sounds awful.
This has been happening since the last major update and nothing helps with it. I keep my audio off, and it’s sad cause I like hearing the sounds in game. Please fix this cause it’s now getting both worse and annoying :(
- Device Type: Honor X9c
- OS Version: Android Version 15
- Platform: Android
- Sky Version (Build Number): 0.32.6 (374375)
- Bug Description: The memory shards icon is not there 😭
After I done with all the activities and getting the AC... The icon to enter the memory is not available. This happens a lot actually... Please help 😭 i dont want to redo this again cause its hard when the server split and left me all alone doing the shards.
- Additional Info: I dont know too.. Maybe the dark crabs hate me 😂
- Device Type: Samsung Galaxy tab 9
- OS Version: Android
- Platform: Android
- Sky Version (Build Number): 0.32.6 (374375)
- Bug Description: While playing Sky, it doesn't let me teleport to my friend, and it also doesn't let them teleport to me, the message 'your friend is currently in a zone you can't reach at the moment' keeps popping up, and when we manage to teleport, after not even 10 seconds, it gli these and server splits
- Additional Info: -
- Device Type: Pc,
Processor Intel(R) Xeon(R) CPU E5-1650 v4 @ 3.60GHz 3.60 GHz
Installed RAM 32.0 GB
Storage 954 GB SSD TEAM T2531TB
Graphics Card NVIDIA GeForce RTX 3060 Ti (8 GB)
Device ID [SKY ID REDACTED]
Product ID 00330-80000-00000-AA313
System Type 64-bit operating system, x64-based processor
Pen and touch Pen and touch support with 2 touch points - OS Version: Windows 10
- Platform: PC
- Sky Version (Build Number): 21973356
- Bug Description: duplicate daily quest spirits
- Additional Info: No
- Device Type: Nintendo switch
- OS Version: 21.2.0
- Platform: Nintendo Switch
- Sky Version (Build Number): 0.32.5 (370662)
- Bug Description: >>> can’t use the sky codes when typing one in.
- Steps to Reproduce:
- Gain a sky code from a player in the chat.
- Copy and paste or type code into the sky codes in settings.
- Result: can’t go through the check button.
- Expected Result: Being able to successfully friend a person via sky code.
- Additional Info: I’m unsure of when it started, but when someone was trying to friend me earlier today, they too were having the same problems of not being able to fully put a code in and finish the process of friending someone with a sky code on Nintendo switch
- Device Type: Google Pixel 10
- OS Version: Android 16
- Platform: Android
- Sky Version (Build Number): 0.32.6.374375
- Bug Description: After the latest Android update, third-party authentication (e.g., Facebook, Steam, Twitch) no longer launches the provider’s official app or the system browser. Instead, authentication is handled inside an embedded in-app webview.
Steps to reproduce
Launch Sky: Children of the Light
Select login via a third-party provider
The game opens an embedded webview instead of redirecting to the provider’s official app or the system browser.
Expected behavior
Authentication should redirect to the provider’s official app or the device’s default browser, as in previous versions.
Actual behavior
Authentication occurs in an embedded webview inside the game.
Security and usability concerns
Using embedded webviews for authentication may reduce transparency and security compared to external browsers because users cannot easily:
- verify the login URL
- inspect TLS certificate details
- rely on browser security features and updates
Many platforms recommend using external browsers or provider apps for OAuth authentication rather than embedded webviews.
Suggestion
If possible, consider restoring the previous behavior (launching the provider’s official app or system browser).
Additionally, a first-party account system hosted by thatgamecompany could improve long-term account portability and recovery.
- Additional Info: -
- Device Type: Pixel 7 Pro
- OS Version: Android 16
- Platform: Android
- Sky Version (Build Number): 0.32.6 (374375)
- Bug Description: Unable to allow a spirit to join me for the day despite trying for the first time
Steps to reproduce: - open game (for the first time since reset)
- open spirit tree at old home
- try to have a spirit join
Result: join button greyed out for all the spirits
Expected result: able to have a spirit join me - Additional Info: I watched the spirit disappear yesterday after saying goodbye, and they didn't follow me around to any other realm, so I'm pretty sure i fully waved it goodbye. Thus, I'm unsure why the game isn't letting me take them on an adventure today.
- Device Type: iphone 15 pro max
- OS Version: ios 26.2
- Platform: iOS
- Sky Version (Build Number): 0.32.5 (370662)
- Bug Description: sound quality is so weird bro
- log in
- background music is glitchy :(
- but not always i think not sure tbh
- the sound is so grating
- Additional Info: no, but i remember it started after something big happened because i was screen recording, probably a new update
- Device Type: Vivi yt13
- OS Version: Android
- Platform: Android
- Sky Version (Build Number): version 0.32.6 (374375)
- Bug Description: It seems like the eye of Eden are bug
° I just normally log in to sky when the daylight reset
° it seems like the eye of Eden is bug
result: I can't give a wl to the statue
Expected result: the eye of Eden should be already reset but mine is not even tho I already went to Eden last week not this Sunday - Additional Info: I don't have any clue why the Eden didn't reset I hope it will fixed soon I need it as soon as possible
- Device Type: steam Intel Core i7 8700K, NVIDIA GeForce RTX 2070/8GB, SSD 240GB
- OS Version: windows10
- Platform: PC
- Sky Version: 32.5
- **Bug Description:**Graphics issues or glitches Reproduction steps: Click "Play Sky" in Steam. Sky launches. Graphics issues or glitches. Result: Graphics issues or glitches. Expected result: Clear graphics. - Additional Info: -
- Device Type: iPhone SE
- OS Version: iOS 26.2.1
- Platform: iOS
- Sky Version (Build Number): 0.32.5 (370662)
- Bug Description: The spirits giving the daily quests don't disappear after getting the reward if I haven't found the spirit yet
- Steps to Reproduce:
- Complete a daily quest given by a spirit that wasn't found yet
- Collect the reward from the spirit
- Result: The reward is collected and the prompt to collect it is gone, but the spirit doesn't disappear
- Expected Result: The spirit of the daily quest should have disappeared
- Additional Info: This bug only started happening recently, partway through the Season of Lightmending
- Device Type: PlayStation 5
- OS Version: 26.01-12.70.00.01-00.00.00.0.1
- Platform: PlayStation
- Sky Version: 0.32.5.370662
- **Bug Description:**In Sky: Children of the Light, after using the Altar of Return to go back to a previous location in an Encounter, or after returning to an Encounter during a journey, the Child of Light’s flying animations become strange. Steps to reproduce:
・While in the Encounter, use the Altar of Return to go back to a previous journey ・After returning, abnormal flight behavior occurs ・In the second scenario, set the Encounter as a load point and quickly return to it; the Child of Light’s behavior becomes abnormal Result: Abnormal flight behavior Expected result: Fix the abnormal behavior issue - Additional Info: None
- Device Type: Nintendo switch 2
- OS Version: Nintendo switch system software
- Platform: Nintendo Switch
- Sky Version (Build Number): 21.2.0
- Bug Description: I try to talk to friends by chat and when i start typing the keyboard just vanish.
As soon as you try to type on keyboard to chat it disappears.
It's impossible to send a single message.
Another friend of my that play on Nintendo switch is having the same issue. - Additional Info: No, it's my fist time having so much trouble to communicate with other players. I can not imagine what was going on here.
- Device Type: iPad Pro 11-inch (M4)
- OS Version: iOS 18.6.2
- Platform: iOS
- Sky Version (Build Number): 0.32.5 (370662)
- Bug Description: my fun umbrella tricks no longer look right.
umbrella used to spin with my character very prettily but now it doesn’t rotate along😭
1.) play on touch screen device (iPad)
2.) open emotes, find and use the aurora dance emote and dreams spin emote
3.) close emotes, re-open emotes (now those emotes are in last used)
4.) equip and hold an umbrella (best one with a striking pattern)
5.) open emotes, hold and release at the same time the buttons for one of the previously used emotes + the umbrella button, if done right now your character holds the umbrella while emoting
the umbrella used to rotate, more and tilt nicely, now it doesn’t. - Additional Info: strangely for some other props the movement still looks good (here shown the shield, also works for popcorn and shovel)
- Device Type: PC with NVIDIA GeForce RTX 3070 GPU, AMD Ryzen 7 5800 8-Core Processor CPU and 16GB RAM
- OS Version: Windows 11 Home
- Platform: PC
- Sky Version (Build Number): 0.32.5.370662
- Bug Description: Trying to do the daily lantern results in a cutscene softlock, regardless of if a tool is selected or not.
- Steps to reproduce:
- Go to the Lightmending area
- Select to do the daily lantern
- Either pick a tool or exit out of picking a tool
- Result: Watch as you get softlocked and cannot access the menu to either go home or quit.
- Expected Result: To be able to do the daily lightmending lantern normally without a cutscene softlock.
- Additional Info: The screenshots attached are after selecting a tool and not selecting a tool respectively. This did not happen yesterday when I was doing the daily lantern in a Seasonal Quest scenario. Could potentially depend on if the lantern is in a Quest scenario or not. Did not happen pre-Bloom.
- Device Type: PC, intel core i5, nvidia gtx 5050 8gb, 16gb RAM, 500gb;
- OS Version: Win11 64bit
- Platform: PC
- Sky Version (Build Number): 32.5
- Bug Description: When i try to claim an event ticket on the tird bell tower and i sccidentally step on the spin, it spins very fast and the realm just spins away with loss of control.
result: i can't do anything until i re-enter the area.
expected result: maybe spinning character but the ability to jump off and just collect the event ticket. - Additional Info: i dont know if its jsut me, but tthis far right tower spins very fast compared to the other two, leading to loss of control
- Device Type: Vivo V21
- OS Version: Android 13
- Platform: Android
- Sky Version: 0.32.6.374375
- **Bug Description:**In Grandma's Time, I was collecting candlelight. There were three braziers on the dining table. After I lit them all, they suddenly went out on their own. I lit them all again, and they went out again. This kept repeating. - Additional Info: None
- Device Type: iPad mini
- OS Version: iOS 18.5
- Platform: iOS
- Sky Version (Build Number): 370662
- Bug Description: Cannot collect the flower currency for bloom event that are found above the spinning spiral towers. I click the button and keep flying up to aim for it for many times and it still will not collect for me. Tried the other one and it still will not. The other currency locations worked for me but just not these ones
- Additional Info: Well according to game physics , you can’t land on the tip of that so I think it’s more of a location issue. Maybe we can make it a fly through currency for those like how the bubble of light catches to make that location work if you guys really like the look of it right there. It does look good but it’s inconvenient either way I think. If I could just fly through it then it would be attainable at all though so I’m really frustrated with how it is right now
- Device Type: Dell Laptop
- OS Version: I don't know
- Platform: PC
- Sky Version (Build Number): 0.32.2
- Bug Description: Steps to Reproduce:
-Start 3rd Little Prince Quest
-Go to Sanctuary Islands
-Play through the quest until you are at the beach
Result: The Sky Kid is glitched inside the ground and cannot move
Expected Result: Sky Kid is above the ground and can move
- Additional Info: No
- Device Type: iPad Pro
- OS Version:
18.6.2
- Platform: iOS
- Sky Version (Build Number): 0.32.5 (370662)
- Bug Description: When you open the constellation and enter the friend's page, the chair moves strangely.
- Additional Info: Go to the constellation of friends, click on the friend, the result is that the chair may move
- Device Type: CPU: Ryzen 9 7950X3D
GPU: Geforce Nvidia RTX 3090
RAM: 64GB dual
Drive: SSD 2TB - OS Version: Windows 11
- Platform: PC
- Sky Version (Build Number): 0.32.5.370662
- Bug Description: in Prairie Village stand on top of one of the three rotating pillars, the figure of the player still stands on the pillar, but the camera rotates away with no bounds
- Attachment URL: #screenshots-and-videos message
- Additional Info: i guess the movement calculation from the camera to the player is slightly off, when the player gets rotated like that
- Device Type: Steam on Windows 11 PC:
CPU: AMD Ryzen 3 3250U with Radeon Graphics
GPU: AMD Radeon(TM) Graphics
RAM: 8GB - OS Version: Windows 11
- Platform: PC
- Sky Version (Build Number): 0.32.5
- Bug Description: I noticed it's been nearly 3 months since the last time the red shard memories produced the crab memory and i dont think it should be taking the better part of 3 months for one specific shard memory type to show up again.
steps to reproduce: unfortunately there is no way to reproduce this as the red shard memories are unpredictable.
result: every memory type shows up except the crab one.
expected result: for the crab memory to show up at some point.
- Additional Info: i do not, there's no way to even tell what the shard memory is until doing one. i only know since ive been doing every shard memory since i did eden back in january and the crab memory is the only one that hasnt made a come back since december.
- Device Type: PC Specs: Intel(R) Core(TM) i7-14700F, NVIDIA GeForce RTX 4060, 32 GB RAM
- OS Version: Microsoft Windows 11
- Platform: PC
- Sky Version (Build Number): 2325290 (21973356)
- Bug Description: I am unable to start my daily light mending
Steps to Reproduce:
• Travel to light mending area from spirit guide
• Interact with the table to daily light mend
• Interact and choose daily light mending tool
Result: The screen is stuck zoomed in on the light mending tools and I am unable to proceed resulting in a force close of the application.
Expected Result: Exit of the zoomed in screen on the light mending tools resulting in the interactable bubbles to appear on the floor so I am able to transport to the daily light mending area. - Additional Info: Video recording of issue, unable to upload through discord - https://medal.tv/games/sky/clips/miXSkNY2GozF26WK6?invite=cr-MSxLUXksNTkzMjI2NDM&v=67
- Device Type: Windows 11 Home computer w/ monitor, 16.0GB RAM, 11th Gen Intel(R) Core(TM) i5-11400H @ 2.70GHz 2.69 GHz, 64-bit operating system, x64-based processor, Version 23H2
- OS Version: Windows 23H2
- Platform: PC
- Sky Version (Build Number): 0.32.6 (374375)
- Bug Description: My game is glitching nonstop
- Steps to reproduce
- Start up Sky
- The loading screen appears bugged
- Hit play
Result: The whole game appears bugged
Expected Result: No visual errors
- Additional Info: Ive tried reinstalling the game multiple times but the problem still arises
- Device Type: Nintendo switch 2
- OS Version: 21.2.0
- Platform: Nintendo Switch
- Sky Version (Build Number): 0.32.5.370662
- Bug Description: - Do all of Eden
- have your game lag when you reach the start of the end cut scene where you need to go hug the wing light
- then be unable to fly upwards
- restart your game
- then go back to Eden and not get given any of your candles
- Additional Info: I let all of the statues in Eden and went in with 100 wing lights I shouldn't have come back with one candle
- Device Type: iPhone 15
- OS Version: IOS 26.3
- Platform: iOS
- Sky Version (Build Number): 0.32.5 (370662)
- Bug Description: Upon entering the game my audio is fuzzy and glitchy while I'm using headphones connected. When I disconnect the headphones, there is no sound whatsoever.
Steps to Reproduce:
• My volume is on, it isn't silent either.
• I want to be able to hear my audio! Audio is half the experience. It's been two days. - Additional Info: It goes in and out, the sound. Like it's stable for a moment but then it goes back to fuzzy. Not even reentering fixes it. ITS been WEEKS pls fix this. It’s disrupting my gameplay and enjoyment.
- Device Type: iPhone 13
- OS Version: ios 26.3.1
- Platform: iOS
- Sky Version (Build Number): 0.32.5 (370662)
- Bug Description: one of the in app purchase masks that leaves a trail of colored light has been glitching to where it leaves massive blotches of color that continuously flow and will not go away
- Additional Info: When you stay in an area for to long then move this appears, it also happens when you initially spawn in and doesn't go away, it just teleport to the next location you stand still in
- Device Type: iPad Pro
- OS Version:
18.6.2
- Platform: iOS
- Sky Version (Build Number): 0.32.5 (370662)
- Bug Description: Friends' names can't be seen when they're far away from me
- Additional Info: Play, watch your friends, shout to them, the result may be unknown, I'm supposed to see their names when they're too far away
- Device Type: iPad Pro
- OS Version:
18.6.2
- Platform: iOS
- Sky Version (Build Number): 0.32.5 (370662)
- Bug Description: These problems spoil the game. You must find a solution to move the player. When I walk using the console, freezing occurs while playing in different worlds.
- Additional Info: The player continues to move when I move using the controllers as if he is heading towards something he sees
- Device Type: iPhone 15 Pro
- OS Version: iOS 26.3
- Platform: iOS
- Sky Version (Build Number): 0.32.5.370662
- Bug Description: I keep listening white noise while I’m using airpods
- Additional Info: No
- Device Type: iPhone 14 pro
- OS Version: ios 26.3.1
- Platform: iOS
- Sky Version: 0.32.5
- **Bug Description:**I visited Eden, reincarnated, and rescued the Children of Light who had turned into statues, but I didn’t receive the 16 Ascended Candles. Instead, I received 14 Wings. - Additional Info: Since another Korean player seems to have experienced the same issue, I don’t think this is just my problem.
- Device Type: PC, Intel Core i5, integrated GPU, 16GB ram
- OS Version: Microsoft
- Platform: PC
- Sky Version: 0.32.5.370662
- **Bug Description:**After making the sacrifice, I did not receive any red candles. Steps to reproduce: Follow the normal sacrifice procedure. Enter the Path of Rebirth. Go to the page to obtain red candles. The number of red candles turns negative and then increases to the amount before the sacrifice. Expected result: The number of red candles should increase by 14–15.
- Additional Info: I’m very sorry, but the red candle count increased so quickly that I didn’t have a chance to take a screenshot of the negative count.
- Device Type: PC/Steam
Win 11
SKY ID: [SKY ID REDACTED]
I just finish doing Eden. Didnt recieve AC and I got some of the Winglight already. - OS Version: Windows 11
- Platform: PC
- Sky Version (Build Number): 0.32.5.370662
- Bug Description: I didnt get ascended candles after doing Eden and I already have some of the winglight without even collecting them.
- Additional Info: I dont have any idea how it happened. Its my first experiencing it too.
- Device Type: Victus by HP Gaming Laptop 15.6
CPU: 13th Gen Intel(R) Core(TM) i5-13420H
GPU: NVIDIA GeForce RTX 4050
RAM: 16GB - OS Version: Windows 11 25H2
- Platform: PC
- Sky Version (Build Number): 0.32.5 (370662)
- Bug Description: I went to Eden immediately after the March 15, 2026 reset. I had entered Eden before the reset but not went further than the doors at the very beginning. My candles were at 0.25 when I started. At being reborn, my ascended candles earned from the run started from the negatives and counted up from there, leaving me with only 0.50 ascended candles despite sacrificing to the majority of the statues.
- Additional Info: no
- Device Type: Nintendo switch lite
- OS Version: 21.2.0
- Platform: Nintendo Switch
- Sky Version (Build Number): 0.32.5.370662
- Bug Description: I just did eden, and I didn’t get any ascension candles, I also spawned in with way to many wing light
•did the end of Eden
•no ascended candles
•too many wing lights - Additional Info: My friend that was with me had the same issue, randomly nothing ;-;
- Device Type: Switch
- OS Version: Switch
- Platform: Nintendo Switch
- Sky Version (Build Number): 0.32.5.370662
- Bug Description: Didn't get any ascended candles, started the reset with multiple winglight already collected
•Steps to Reproduce:
°Complete Eden
- Additional Info: -
- Device Type: iPhone 16
- OS Version: iOS 26.3
- Platform: iOS
- Sky Version (Build Number): 0.32.5 (370662)
- Bug Description: I’ve finished eden but I couldn’t forge any Ascended Candles for some reason. It showed me collecting the wax but I didn’t get an additional amount of candles.
- Additional Info: I played on a few other accounts using my same device and completed eden in the last 2-3 days, they all had the same problem. So I wouldn’t say this problem has been an issue starting today.
- Device Type: Victus by HP Gaming Laptop 15.6
CPU: 13th Gen Intel(R) Core(TM) i5-13420H
GPU: NVIDIA GeForce RTX 4050
RAM: 16GB - OS Version: Windows 11 25H2
- Platform: PC
- Sky Version (Build Number): 0.32.5 (370662)
- Bug Description: In addition to the Eden ascended glitch on March 15, 2025, I was reborn with some winged light already collected around the map, putting me at 72 when I should be at 28.
- Additional Info: N/A
- Device Type: iPhone 16
- OS Version: iOS 26.3
- Platform: iOS
- Sky Version (Build Number): 0.32.5 (370662)
- Bug Description: I finished eden about 10 minutes ago and some of the wl on my map have been collected somehow? I has to restart the game when I didn’t receive any acsended candles and when I rejoined I noticed I had way more wl then I usually do.
- Additional Info: No
- Device Type: Mac Mini M4, 16GB RAM
- OS Version: macOS Tahoe 26.3
- Platform: PC
- Sky Version (Build Number): 0.32.5 (370662)
- Bug Description: I just went to Eden and lighted all 63 statues and I didn't receive any ascended candles. All my wings are lost and only get the wings back from the spirits.
- Additional Info: You can probably check my ascended candles history and the number of statues I lighted on the last Eden visit.
- Device Type: Mac Studio M4 Max 36 GB
- OS Version: MacOS Tahoe 26.3
- Platform: PC
- Sky Version (Build Number): 0.32.5 (370662)
- Bug Description: I went to eden just now and lit up all 63 children of light statues. But I got only 3 and a half ascended candles.
- Additional Info: You can probably check my ascended candle history and the number of statues I lit on the last Eden run.
- Device Type: Samsung Galaxy A54 5G
- OS Version: Android 16
- Platform: Android
- Sky Version (Build Number): 0.32.6 (374375)
- Bug Description: I went to Eden but didn't receive the ascension candles
- Additional Info: I suspect it might be due to the skip all skippable cutscenes function function
- Device Type: It is an IPad 11
- OS Version: iOS 16.6
- Platform: iOS
- Sky Version (Build Number): 0.32.5 (370662)
- Bug Description: I did not receive ascendent candles during a run through Eye Of Eden yet my other friends did that are on switch and pc.
- Additional Info: I only have 2 ascendent candles that I started with and ended up receiving none after I got all the statues in the eye of eden today and when I went back to see maybe the game will let me try again to get the ascendent candles the statues did not reset themselves to let me proceed and get them like my friend did.
- Device Type: CPU: AMD Ryzen 5 6600H
GPU: NVIDIA GeForce RTX 3050 Ti
RAM: 16 GB - OS Version: Windows 11 Home Single Language
- Platform: PC
- Sky Version (Build Number): 0.32.5
- Bug Description: I didn't receive Eden candle after Eden
- Additional Info: No
- Device Type: Vivo Y18
- OS Version: Android 15
- Platform: Android
- Sky Version: 0.32.6 (374375)
- **Bug Description:**When I went to Eden Reset today, I noticed my Eden Candles hadn’t increased. Before going to Eden, I had 2 Eden Candles; after Eden, I should have received an additional 16 Eden Candles, but I didn’t get them—the total remained at 2 Eden Candles. After I reincarnated and returned home, my Wings Lights suddenly increased by 10 WL—it should have gone from 136 to 146. I haven’t collected any Wings Lights in any realm, when I checked the map, I saw that some WL had already been collected from the Valley Temple (2 WL), the Theater (1 WL), the Hermit’s Valley (1 WL), the Lower Path Valley (1 WL), the Frozen Lake (1 WL), and the Grassland Hill (1 WL). The other 3 seem to have been collected from the shard - Additional Info: Many players are experiencing this bug
- Device Type: PC steam, I( 12600kf 7800XT 32gb ram corsair 3200mhz SSD crucial P3 1Tb windows 10 familial 22H2, sky app ID 2325290 ID build 21973356 update on 27 february 26
- OS Version: windows 10 famille 22H2
- Platform: PC
- Sky Version (Build Number): version 0.32.5
- Bug Description: i got a problem with unlocking spirits of the actual season, when the said to me to meet on the vault to unlock the item tree i go mett him and do the meetin ok. when i return to home and select the spirit it's always locked with this message: "this moment cant be relived for the moment, come back in 4 days". when i return to the location the spirit is not there and tree is locked!
i tried to shut off the game and reconnect but same. i got the same problem on switch and android - Additional Info: no
- Device Type: Iphone 13
- OS Version: iOS 26.3.1
- Platform: iOS
- Sky Version (Build Number): 0.32.5 (370662)
- Bug Description: I lit up all eden statues and I was suppose to get 15 ascended candles but only received one?!?
- Additional Info: No. I'm just upset, confused and angry.
- Device Type: Honor 400 lite
- OS Version: Android 15
- Platform: Android
- Sky Version (Build Number): 0.32.6 (374375)
- Bug Description: When i go in the lobby of the golden wasteland the structures had a strange, shiny texture
- Additional Info: No
- Device Type: Oneplus 15
- OS Version: Android 16
- Platform: Android
- Sky Version (Build Number): 0.32.6(374375)
- Bug Description: Game crashes when accessing certain areas, specifically hidden forest and the lantern quest area
- Additional Info: "Skip cutscenes" was off on the longest video
- Device Type: iPhone 14
- OS Version: 26.3.1
- Platform: iOS
- Sky Version (Build Number): 0.32.5 (370662)
- Bug Description: I can’t pick up the daily season pass candle (takes several tries to finally get)
Steps to reproduce:
Login and go to the spot in old home or aviary village where you pick up season pass candle then try to pick it up.
Result: Get stuck trying to pick it up moving around the statue and not getting the candle
Expected result: pick up the candle - Additional Info: It usually takes several tries but I can eventually get the candle. It happens at both old home and aviary village. Going to a different realm then returning to aviary village doesn’t fix it.
- Device Type: Samsung Galaxy A22
- OS Version: Android 13
- Platform: Android
- Sky Version (Build Number): 0.32.6 (374375)
- Bug Description: ## survey not loading
survey offer is stuck loading indefinitely, cannot proceed to survey, cannot go back to the game, app terminates after 30 minutes on the survey loading screen. i have not been able to load a single survey in the past six months. please fix, or post the survey links on social media. - Additional Info: -
- Device Type: iPad Pro
- OS Version: iPadOS 26.3.1
- Platform: iOS
- Sky Version: 0.32.5 (370662)
- **Bug Description:**I am not receiving light from the oil at the polluted lake in the Sacred Isles. - Steps to reproduce this bug: - Visit the polluted lake in the Sacred Isles. - Ignite the oil emanating from the lake. - Result: Light bursts from the floating oil but is not absorbed by my character.
- Expected result: I should absorb the light from the oil, and my candle count should increase. - Additional Info: I still receive light from 00:05 to around 00:11, but then I stop receiving it again.
- Device Type: Samsung S26 Ultra
- OS Version: Android 16
- Platform: Android
- Sky Version (Build Number): 0.32.6 (374375)
- Bug Description: Softlocked for Season of Ligthmending's latest quest (Flight Facilitator).
Steps to reproduce::
• Enter quest area while quest is active for Flight Facilitator
• Walk/run towards Quest Spirit
• Random crashes and freezes due to sprites or unexplainable lag
Result:: crash. And even I got a notification from the phone system that "something went wrong with Sky"
- Additional Info: • Tried the "disable Skipable Cutscene toggle", that didn't work
• Tried lowering Resolution while maintaining max FPS, that didn't work either
• Tried lowest Resolution and lowest FPS, also didn't work
• Tried switching outfits and became a moth with no accessories and equipment, that too didn't work
- Device Type: PC
- OS Version: Windows 10 Familial 22H2
- Platform: PC
- Sky Version: 0.32.5.370662
- **Bug Description:**During this year’s Lunar New Year, my friend gave me a Tet gift package. She also gave similar gift packages to a few other people. However, she accidentally sent some extra items (glasses and hair) to someone else. Because of this mistake, she recalled the hair item from that person since she had been charged a significant amount for it. In my case, she didn’t recall the gift at first. But a few days later, the hair item I received was suddenly removed from my account. My friend said she was still charged for the gift I received, even though the item had been removed from my account. Please check why the hair item was removed from my account and confirm whether this was an intentional action or an error? - Additional Info: none
- Device Type: iPhone 15
- OS Version: iOS 26.1
- Platform: iOS
- Sky Version: 32.5
- **Bug Description:**When I wear AirPods Pro 2, I hear double audio. (I haven’t tested this with other wireless earbuds.) ・Reproduction steps: Put on the AirPods Pro 2 and connect via Bluetooth. ・Result: I hear double audio. - Additional Info: -
- Device Type: Moto G7 power
- OS Version: Android 10
- Platform: Android
- Sky Version (Build Number): 0.32.6.374376
- Bug Description: When I get asked to help sky the Survey stuck in a loading screen and there is no way to continue. Even the back button on on my phone isn't working. The only solution is to close sky!
I have this bug for over 2 years on two devices.
Moto G7 android 10
Black view tab90 Android 14
- Additional Info: Not really, but it worked before!
- Device Type: Galaxy Tab S9
- OS Version: V11
- Platform: Android
- Sky Version (Build Number): 0.32.6 (374375)
- Bug Description: Im still having to log into my facebook to play this account. You asked us to advise you if we were still having issues of which I am
- Additional Info: You already had this as a known issue and needed to know if it was still an issue, which it is for me
- Device Type: iPhone 15
- OS Version: iOS 26.3.1
- Platform: iOS
- Sky Version (Build Number): 0.32.5 (370662)
- Bug Description: In-game camera makes screenshots look very saturated and eye straining.
• I went to The Wind Paths
• Took a screenshot from in-game button
• Images became saturated in results - Additional Info: No
- Device Type: iPhone 12 Pro
- OS Version: iOS 26.3.1
- Platform: iOS
- Sky Version (Build Number): 0.32.5.370662
- Bug Description: The sound disappears when I log in and is off the entire game. It starts off normal when I start, but it fades away after about 10 seconds and all sound is gone. I also noticed that the sound returns when I leave the app and come back on, but only for a few seconds. I don’t use any Bluetooth devices and the sounds on my phone are on and working properly. All sounds in the game are on as well.
- Additional Info: I noticed very recently that the sound returns to normal at around 6 pm CST. I’m not sure if this is a coincidence or not. I also haven’t checked any other times to see if it worked on different times. I found that very unusual and thought I should point that out.
- Device Type: Redmi 13C (23106RN0DA)
- OS Version: Android
- Platform: Android
- Sky Version (Build Number): 0.32.6 (374375)
- Bug Description: The lightmending quest issue is still not fixed
I was about to do the lightmending quest/challenge again but my screen still get stuck in the tool shelf despite having activated the skip all the cutscenes, i reopen my sky second time, and this time I skipped on selecting on what kind of device will use in the quest but still my screen gets stuck viewing the tool shelf.
- open sky app
- do lightmending quest/challenge
- screen stucks on tool shelf despite having activated skip all cutscenes
- tried again but skip on selecting a tool
- still gets stuck
this haven't been fixed ☹️☹️
- Additional Info: .
- Device Type: iPhone 16
- OS Version: iOS 26.3.1
- Platform: iOS
- Sky Version (Build Number): 0.32.5 (370662)
- Bug Description: The game softlocks when trying to start a daily Lightmending activity.
Steps to reproduce: - Start a daily Lightmending activity (not a Season quest)
- You are prompted to select a Lightmending device. Select any device.
- Message says, "This lightmending device is now active during today's daily lantern."
- Scene fades to black then returns, then the message fades away.
Result: - The game is now unresponsive
expected result: - You should be able to mend the daily lantern
- Additional Info: No additional clues. This softlock is very reproduceable.
- Device Type: Iphone 14 promax
- OS Version: IOS 26.3
- Platform: iOS
- Sky Version (Build Number): 0.32.5(365286)
- Bug Description: It do not let me start my lightmending by make me stuck in the gadget choosing screen
- Additional Info: No
- Device Type: Nintendo Switch
- OS Version: 21.2.0
- Platform: Nintendo Switch
- Sky Version (Build Number): 0.32.5.370662
- Bug Description: I cannot start the 9th Season of Migration Quest for the first time.
- Steps to Reproduce:
- Complete quests 1 - 8 for the first time completing Season of Migration.
- Walk up to the Migration Guide and attempt to start the 9th Quest.
- Result: Quest did not start.
- Expected Result: A meditation circle should have appeared for my avatar to kneel in so I could start the 9th quest.
- Additional Info: No
- Device Type: Iphone 13
- OS Version: iOS 18.7.1
- Platform: iOS
- Sky Version (Build Number): 0.32.5
- Bug Description: Steps to reproduce: (happens at any point in game)
- hit the silence button on phone
-Or additionally on iphone slide up out of game and return.
Result : all actions will completely freeze but game will continue in background
Expected result: game should function normally
- Additional Info: All the times I was playing were in length at random sometimes joining right away and switching off silent mode would trigger it. Also the only way to fix it was to exit the app completely. As well as the sound would continue to play even after closing the app.
- Device Type: iphone 14 plus
- OS Version: iOS 26.3.1
- Platform: iOS
- Sky Version (Build Number): 0.32.5
- Bug Description: the daily quest vist shared spaces with talented builder doesn’t work, the animation won’t play and the progress bar doesn’t load
steps to replace:
-go talk to the spirit
-have them hold your hand
-open a shared space - Additional Info: we didnt have the spirit unlocked before so we had to unlock them but that in the past hasn’t been an issue
- Device Type: vivo
- OS Version: android 13
- Platform: PlayStation
- Sky Version: 0.32.6 (374375)
- **Bug Description:**I haven't been able to complete the "Rainbow in the Canyon" quest since last season. When will this be fixed? This is my 10th report. - Additional Info: This is a data account; it's a data issue.
- Device Type: iPhone X
- OS Version: iOS 16.7.14
- Platform: iOS
- Sky Version (Build Number): 0.32.5(370662)
- Bug Description: Whenever I try to lightmend and select the device to activate, I got stuck in this scene.
- Steps to Reproduce:
- I activate the device
- Got into a map where I can search the light.
- Result: I got stuck.
- Expected Result: A map with an activated device of my choice.
- Additional Info: Sorry, this is my first time playing the game after a long time. That's all I know for now.
- Device Type: Android
- OS Version: Android 11
- Platform: Android
- Sky Version (Build Number): 0.32.6.374375
- Bug Description: I can't finish the Hopeful Steward's final quest. I don't see any statue shrouded in darkness. I have photos I can send for you to better see.
- Additional Info: I sent the bug report in game but I decided to ask for help here because I can't send photos in the support chat ingame
- Device Type: Samsung Galaxy S24 Plus
- OS Version: Android 16
- Platform: Android
- Sky Version (Build Number): 0.32.6
- Bug Description: I entered the realm of the Valley of Triumph and encountered this strange bug or occurrence. Instead of a spirit appearing at a shrine a default moth appeared, and is not going away.
- Additional Info: I haven't completed the daily quest to relive the Manta Whisperer, so that might be the cause.
- Device Type: Nothing phone 3a
- OS Version: Android 16
- Platform: Android
- Sky Version (Build Number): 0.32.6 (374375)
- Bug Description: Hi, I've had a problem for about a month now - I can't switch accounts on Nothing phone 3a. When I press "login method" before entering the game, my game freezes and won't unfreeze. I tried to install game again, cleared cache, but nothing, also, i cant choose account for sky in Google play games, as i did later. Do u know what i can do with it?
- Additional Info: -
- Device Type: SteamDeckOS Holo, AMD Custom APU 0932, AMD AMD Custom GPU 0932 (radeonsi, vangogh, LLVM 18.1.8, DRM 3.59, 6.11.11-valve27-1-neptune-611-g60ef8556a811), RAM 14GB, VRAM Size 1,024 MB
- OS Version: Steam Version 1773426488
- Platform: PC
- Sky Version (Build Number): 21973356
- Bug Description: When I go to the Lightmending Seasonal area and select the Daily Lantern, after I choose a device to use in the daily, I get stuck on the top row of devices. I have specifically been choosing the Isolated Illuminator but it also happens with all other devices (i selected the sparkle scope and it did the same thing). There is no way to get out of it, escape and all menu buttons are unresponsive, but you can hear the people around you and access the chat
- Additional Info: I have provided all the information I have. I haven't found any work around but it just seems to be stuck on the image like a cutscene almost, but the cutscene is infinite
- Device Type: Nintendo switcj
- OS Version: Nintendo switch
- Platform: Nintendo Switch
- Sky Version (Build Number): 0.32.5.370662
- Bug Description: Game crashes after opening on Nintendo Switch. Error: this software has closed due to an error. Friend codes also do not work.
Steps to reproduce: Opening the game and waiting about a minute, or trying to input a friend code.
Expected result: game does not crash, and lets me add friends with codes - Additional Info: I am on nintendo switch lite
- Device Type: nintendo switch
- OS Version: android
- Platform: Nintendo Switch
- Sky Version (Build Number): 0.32.5.370662
- Bug Description: some of my candles wer taken away
- Additional Info: the issue happened both on phone and in switch, making me lose a lot of progress
- Device Type: pc
- OS Version: windows
- Platform: PC
- Sky Version (Build Number): 2325290 (21973356)
- Bug Description: I collected today's event currency, but I did not gain any candles when I claimed it.
- Additional Info: no
-
Device Type: Samsung Galaxy S23
-
OS Version: Android 16
-
Platform: Android
-
Sky Version (Build Number): 0.32.6
-
Bug Description: Wing lights dont register for me or wax.
-
Complete Eden
-
walk into realm
-
collect wing buff
-
collect wax
Result: wing doesnt register as collected, wax doesnt register as collected.
- Additional Info: It sometimes register wax, then goes back to not registering it. Same with wing buff. Haven't done anything but do Eden before hand.
- Device Type: iPhone 15 pro
- OS Version: iOS 26.3.1
- Platform: iOS
- Sky Version: 0.32.5
- **Bug Description:**On March 15, the day before yesterday, I suddenly couldn’t log in to Sky with my Apple ID. Everything was working fine on the 14th, and I was able to access the game normally. But starting on the 15th, when I tried to log in with my Apple ID, the game prompted me to create a new Sky account instead of logging into my existing one
- Additional Info: On the 14th, I logged in, played the game, and then logged out. I didn’t log in again until the 15th, when I discovered I couldn’t log in. The message “Do you want to create a new Sky account?” appeared. I still can’t log in today—the prompt keeps appearing, asking if I want to create a new account.
- Device Type: CPU
- OS Version: Windows 11
- Platform: PC
- Sky Version (Build Number): 2325290
- Bug Description: There's a bug in the map, specifically in the Temple of the Vault and the Upper Vault. The Winged Light count is off. There should be two Winged Lights on the map of the Temple of the Vault, and three for the Upper Vault. However it's only showing that there's one winged light in the Temple of the Vault, and instead counting the one on the whale bone as the third winged light in the Upper Vault. I noticed this as I was doing a Winged Light run with friends and they mentioned that it was happening on their map too. We had checked our map before going to the top level, and noticed that although we had gathered all of the Winged Light in Upper Vault it showed we only got two out of three. When we got the Winged Light from the Temple we checked our map in-between gathering them, and only after we got the one from the whale bones the map showed we had 3/3 Winged Lights for Upper Vault.
- Additional Info: I was with a group of three, and only know one of their devices. They were also on a windows pc, however I'm not aware of the other persons device. Besides from that I'm not sure if there's any other information I can provide, but I'll reach out if I remember anything.
- Device Type: iPhone XR
- OS Version: 18.6
- Platform: iOS
- Sky Version (Build Number): 0.320.5 (370662)
- Bug Description: Friend put memory on the ground friends messages say they are only available to premium sky members and temporary in chat it says a different friend is chatting but it all goes away once the friends memory is gone but works the exact same every time I play it. Same friend it says made the memory same different friend it says is chatting in chat. I reloaded the app because originally video didn’t save and forgot chat wasn’t recorded by in game video recording and at first no one was showing up as chatting in chat then Yara the same friend as seen in memory was seen in chat.
- Additional Info: The friend who viewed this with me who also saw the this message is only viewable by premium sky members never saw the wrong friends message show up in chat and the friends messages that linked to the memory but wasn’t the name attached to the memory hadn’t been online in months far as I know and wasn’t with my currently
- Device Type: iPhone 11
- OS Version: iOS 17.3
- Platform: iOS
- Sky Version: 0.32.5(370662)
- **Bug Description:**Hello, in "Days of Blooms" within "Days of Prairie," I spent only 80 candles to buy a pond with three flowers in it, along with other items. Usually, you can only make this purchase once here, If you want to buy it again or multiple times, you have to click the "+" button. After clicking, a dialog box pops up asking players to confirm if they want to spend another 80 candles. However, I never clicked the "+" button for this flower pond, yet it deducted 160 candles from me T_T What should I do now... I’m a long-time Sky player—I’ve been playing for 4–5 years and have bought the Season Pass to support you guys in almost every season. But recently, there have been a lot of bugs happening one after another. I’ve already reached out to you through the support section in the gear icon at the top right of the game to ask for help. I hope you can help me.
- Additional Info: No... because there’s no way I can record every single time I play 😫
- Device Type: Samsung Galaxy A26
- OS Version: Android 16
- Platform: Android
- Sky Version (Build Number): 0.32.6 (374375)
- Bug Description: I’m unable to complete the daily lantern quest. After starting the quest, I only see the shelves of the lightmending device, and nothing happens. I also cannot exit this state without restarting the game.
Steps to Reproduce:
Teleport from Aviary Village to the Lightmending Season area
Click on the lightmending icon on the table
Result:
The game freezes and displays the animated lightmending device shelves.
Expected Result:
The daily lantern quest should start.
- Additional Info: sorry no other clues
- Device Type: OPPO Reno 12 Pro
- OS Version: Android 16
- Platform: Android
- Sky Version (Build Number): 0.32.6 (374375)
- Bug Description: When I try to go into the current season of lightmending area to do the daily lantern (to collect wax) I get a frozen screen after the cutscene! I can't go back to home or do anything, I have to exit the whole game.
- Additional Info: No, it's been happening for many days already and I have to exit the whole game everytime 😭
- Device Type: Lenovo IdeaTab TB336FU
- OS Version: Android 16
- Platform: Android
- Sky Version (Build Number): 0.32.6 (374375)
- Bug Description: I’m unable to complete the daily lantern quest. After starting the quest, I only see the shelves of the lightmending device, and nothing happens. I also cannot exit this state without restarting the game.
Steps to Reproduce:
Teleport from Aviary Village to the Lightmending Season area
Click on the lightmending icon on the table
Result:
The game freezes and displays the animated lightmending device shelves.
Expected Result:
The daily lantern quest should start.
- Additional Info: Sorry no other clues
- Device Type: Nintendo Switch 2
- OS Version: Switch
- Platform: Nintendo Switch
- Sky Version (Build Number): 0.32.5.370662
- Bug Description: Unable to use friend codes given to me.
Steps to Reproduce:
Open friend codes
Type friend code
Click check
Result: Unable to check/accept code.
Expected Result: Check and add code successfully
- Additional Info: No. This has been a problem in my end. I usually have to have the other person add me instead after I generate a code for them.
- Device Type: iPhone 16 Pro
- OS Version: IOS 26.4
- Platform: iOS
- Sky Version (Build Number): 0.32.5.370662
- Bug Description: Very distorted sound when first starting the game.
How to reproduce,
Open sky
Click play button
LOUD distorted audio plays.
Expected result: Clear audio that doesn’t hurt my ears 🥲
- Additional Info: I tried also using AirPods and I got the same problem. It is constant after letting the app refresh and 10 minutes later it’s still going on.
- Device Type: Samsung Galaxy S25
- OS Version: Android 16
- Platform: Android
- Sky Version: 0.32.6 (374375)
- Bug Description:- Steps to Reproduce: Go to The Little Prince's seasonal zone (Starlight Desert).
- Result: In this zone, the background music for the Vault of Knowledge should play, but nothing plays (even though the background music setting is set to 100).
- Expected Result: The background music for the Vault of Knowledge should play normally.
- Additional Info: Music also does not play normally in lower-level zones connected to the Starlight Desert, such as Giant Jar, The Land of Tears, and Jellyfish Cove.
-
Device Type: Macbook air (Apple M4 chip)
-
OS Version: MacOS Sequoia 15.7.3
-
Platform: iOS
-
Sky Version (Build Number): 0.32.5
-
Bug Description: The "We use personalized ads" pop-up shows up every time I return to home, but never displays the window in question asking me to confirm it. This occurs any and every time I return to home from any realm (even just a shop within aviary), and also whenever I start up the game and load into Aviary Village for the first time.
-
Steps to reproduce:
- Enter any realm
- Use the "return home" setting to warp back to home (which I have set to Aviary Village)
- Witness the pop-up appear
- Close the pop-up
-
Result: No secondary pop-up appears, I cannot allow or deny personalized ads, and it re-prompts me every time I return to home.
-
Expected result: A secondary window appears as it states, and I'm able to confirm or deny the use of personalized ads, and the pop-up doesn't appear again when I return to home the next time.
-
Additional Info: This issue has been present for a while now, perhaps more than a month
- Device Type: iPhone 12
- OS Version: iOS 26.3
- Platform: iOS
- Sky Version (Build Number): 0.32.5 (370662)
- Bug Description: Having trouble connecting.
- Additional Info: I’ve tried several times logging on and only got on once
- Device Type: Infinix hot 40i
- OS Version: Android 13
- Platform: Android
- Sky Version (Build Number): 0.32.6 (374375)
- Bug Description: I lost my permanent wl and previous eden candles after eden. Me and my friend also experience disappeared wl in certain Location even though we're just starting to do our wlr after Eden.
° went to Eden with my friend after reset (Sunday, march 15,2026)
°finished Eden like usual.
°went to wlr like usual
° Result: lost permanent wl from 70+ to 44 and Eden candles decreased from 42 to 26. Gain 15 after Eden so my AC is 41. But it is supposed to be 57. went to wlr but lots of wl already taken away/disappeared
°expected results: should've received 70+ permanent wl, NOT losing 15 AC and wl shouldn't have taken away during wlr after Eden.
- Additional Info: Unfortunately no
- Device Type: samsung galaxy a50
- OS Version: android 11
- Platform: Android
- Sky Version (Build Number): 0.32.6 (374375)
- Bug Description: Suddenly getting teleported from Treasure Reef to Isle of Dawn, then getting stuck in looping TLP cutscene
Steps to reproduce:
- travel to treasure reed
- take photos of yourself next to the orange wandering light for the 'catch the 3 lights' daily quest
- OR maybe open the clams?
- OR occurs without discernible cause
Result:
- be yeeted out of the water, and/or sent to a different map and stuck in aforementioned cutscene
Expected result:
- stay in the same map
- Additional Info: I was able to reproduce this bug several times:
- the first time, I was trying to take cool photos of my skykid with the orange light and the fish. after spamming the in-game screenshot button a bunch of times, the bug occured. i had not yet collected all 3 lights for the quest (i think i had collected two.)
- the second time (after restarting the sky app) i again took photos next to the light and the bug occurred.
- i was not able to get video of either of the above.
- the third time i attempted to trigger the bug, i accidentally collected a third light (not the orange light, the yellow one i think) and completed the quest. then, while taking photos next to the orange light, i was suddenly thrown out of the water, but did not exit the map or get softlocked in the tlp cutscene. this is recorded in the second video. after this, i could not trigger the bug via the screenshot button.
- the third time the bug occured was in the same session as the previous. i had collected all 3 lights in the map while trying to trigger the bug, then went to collect clams. after collecting all of the big clams in the cave, the bug suddenly occured. this is pictured in the first video.
- the cutscene would loop repeatedly and i was unable to do anything without exiting the game.
- Device Type: samsung galaxy a50
- OS Version: android 11
- Platform: Android
- Sky Version (Build Number): 0.32.6 (374375)
- Bug Description: Treasure reef boat from wasteland lobby does not leave dock
Steps to reproduce
- sit to activate boat to treasure reef from wasteland gateway/social area.
Result
- boat stays at the dock, plays oar animation, does not leave.
- you can still get to treasure reef but it looks a bit funny without the animation of the boat leaving.
Expected result
- you see the boat leave and can enjoy the cinematic effect of the cutscene.
- Additional Info: This has been happening for at least a few months through several updates. Unfortunately I don't remember exactly when it began.
- Device Type: samsung galaxy a50
- OS Version: android 11
- Platform: Android
- Sky Version (Build Number): 0.32.6 (374375)
- Bug Description: Experimental portrait mode setting is not remembered when app is closed
Steps to reproduce
- toggle on 'allow device rotation'
- close the sky app and reopen
Result
- rotating phone does not switch the game to portrait mode; you have to reopen settings and toggle the feature off and back on again for it to register.
Expected result
- able to use portrait mode upon opening the app, without having to enable it again for each play session
- Additional Info: -
- Device Type: Mac Studio M2 Ultra
- OS Version: MacOS Tahoe 26.3.1
- Platform: iOS
- Sky Version (Build Number): 0.32.5 (370662)
- Bug Description: I can't complete the daily quest of watering the sunflower at the village
- Additional Info: -
- Device Type: Playstation 5
- OS Version: Playstation
- Platform: PlayStation
- Sky Version (Build Number): 0.32.5 (370662)
- Bug Description: It prompts me to connect to the internet when I try to purchase the Season outfit from the Season Spirit.
• Select Lightmending Light Catcher
• Purchase Cape
• Select Light mending Guide
• Purchase Cape
Both result in this connect to internet message. Game is accessible and internet is connected. There is no valid reasoning for this prompt.
- Additional Info: No
- Device Type: Samsung S23
- OS Version: One UI 8.0
- Platform: Android
- Sky Version (Build Number): 0.32.6 (374375)
- Bug Description: I have being getting issues to get a seasonal mask, and this is saying "connect to internet"
Steps to reproduce: open the seasonal constellation, and select the spirit.
Result: No getting mask.
Expecting: Get the mask - Additional Info: thanks
- Device Type: PS5
- OS Version: PlayStation
- Platform: PlayStation
- Sky Version (Build Number): 0.35
- Bug Description: Shard event at the valley isn't giving the wax after completion.
- Additional Info: No
- Device Type: Oppo k3
- OS Version: Android
- Platform: Android
- Sky Version (Build Number): 0.32.6
- Bug Description: I was trying to unlock an outfit from one of the spirits from this season (Season of Lightmending)
Yet, it didn't allow me and it kept saying "connect to the internet" even though I did and it's not lagging at all.
- Additional Info: None
- Device Type: Samsung Galaxy S25
- OS Version: Android 16
- Platform: Android
- Sky Version: 0.32.6 (374375)
- **Bug Description:**ㅤ
- How to Reproduce: Clear the Shard and teleport into the Void room.
- Result: The Season Guide for the Season of Shattering is floating in mid-air.
- Expected Result: The Season Guide should be positioned directly above the floor.
- Additional Info: This issue appears to occur in almost all Void rooms.
- Device Type: AMD Ryzen 5 7535HS with Radeon Graphics, NVIDIA GeForce RTX 3050 Laptop GPU (DirectX Card), 16GB 4800MHz DDR5, 512GB SSD (Free disk space: 43482 MB)
- OS Version: Windows 11 (64 bit)
- Platform: PC
- Sky Version (Build Number): 0.32.5.370662
- Bug Description: I couldn't get the Lightmending Light Catcher Flute from the spirit.
- Steps to Reproduce:
- I've tried to reload/relogin.
- Even though after a reinstall the error persists.
- Result: It shows "Connect to the Internet to unlock more customization options".
- Expected Result: To get the item.
- Additional Info: Nope
- Device Type: Google Pixel 7
- OS Version: 16
- Platform: Android
- Sky Version (Build Number): 0.32.6 (374375)
- Bug Description: I can't unlock the Lightmending Pioneer's emote
- Steps to Reproduce
- Start the Lightmending Quest from the beginning
- Talk to the Lightmending Pioneer Spirit
- Click the spirit's emote
- Result: Cannot claim the emote
- Expected Result: I should have the emote, and should be able to continue to unlock more cosmetics from the spirit
- Additional Info: I was able to collect the other three emotes from the other three spirits just fine, but for some reason this one won't let me. I tried rejoining the game, that did not solve the problem
- Device Type: I phone 14
- OS Version: 26.3.1
- Platform: iOS
- Sky Version (Build Number): 0.32.5.370662
- Bug Description: I can’t collect the spirit Rejecting Voyager, the spirit it self is ‘collected’ but I can’t unlock it
- Additional Info: I don’t have anymore, I just can’t collect the spirit, please help me resolve this. I’ve already tried reforming agin and it is still not working
- Device Type: xiaomi redmi pad se
- OS Version: android 15
- Platform: Android
- Sky Version: 0.32.6 (374375)
- **Bug Description:**Hello, I have a little problem in the game. I can't buy the UG mask, every time I try to buy it, the game rejects my purchase and my heart keeps going back.
- Additional Info: -
- Device Type: xiaomi redmi pad se
- OS Version: android 15
- Platform: Android
- Sky Version: 0.32.6 (374375)
- **Bug Description:**I can't buy the UG mask, every time I try to buy it, the game rejects my purchase and my heart keeps going back.
- Additional Info: -
- Device Type: Samsung A55
- OS Version: Android 16
- Platform: Android
- Sky Version (Build Number): 0.32.6 (374375)
- Bug Description: [SKY ID REDACTED]
- Additional Info: I only had that one problem; if you could fix it as soon as possible, I would appreciate it. Thank you very much, tgc.
- Device Type: Galaxy Tab S9 FE 5G
- OS Version: Android 15
- Platform: Android
- Sky Version: 0.32.6.374375
- **Bug Description:**When I try to complete the fourth quest in the Performance Season, the quest won't progress, the spirits are in different locations, and I can't interact with them.
- Additional Info: None
- Device Type: Poco x3 GT
- OS Version: Android 13
- Platform: Android
- Sky Version: 0.32.6 (374375)
- **Bug Description:**I can't start Quest 7 of the Season of Light.
Go to the Season of Light guide, find Quest 7, and click on it.
A message will appear saying, "Connect to the internet to unlock more customization options."
I'm hoping to be able to start Quest 7 and complete the remaining quests.
- Additional Info: After completing Quest 6 and trying to proceed to Quest 7, this message appears, preventing me from starting the quest. That’s all.
- Device Type: iPhone 12 Pro Max
- OS Version: iOS 18.6.2
- Platform: iOS
- Sky Version (Build Number): 0.32.5 (370662)
- Bug Description: I am unable to unlock level 3 whispering emote from Lightmenders season
-Log on
-visit spirit inside constellation or at seasonal area
-attempt to spend 28 candles to unlock level 3 whispering emote
-get an error message “connect to the internet to unlock more customization features” (I think that’s similar but it’s not exact wording)
-try to unlock a spell item in same tree
-success
-try to unlock level 3 again
-failure 🙁 - Additional Info: I have an itchling to the fact I have unlocked level 3 whispering with a friend previously before I unlocked it personally. Though that’s a full hunch and only thing related to it I can think of. I have zero clue. I made sure to check my internet connection and attempted the unlock on my steamdeck as well with same outcome. That’s why it leads me to believe it’s tied to the account
- Device Type: iPhone 14 plus
- OS Version: iOS 26.2
- Platform: iOS
- Sky Version: 0.32.5
- **Bug Description:**After completing the third Weaving Light Season mission, I can’t proceed to the next seasonal mission; I’m stuck on the third mission. When I tap the exclamation mark for the third mission, it says, “An internet connection is required to unlock more outfits,” but I’m actually connected to the internet.
Steps to reproduce: I’m not sure. - Additional Info: None
- Device Type: IQOO Z3和Redmi k40
- OS Version: android11
- Platform: Android
- Sky Version: 0.32.6.374375
- **Bug Description:**Steps to Reproduce
• Open the Star Chart
• Select Seasonal Ancestors
• Select "Exchange for Seasonal Hearts"
• Confirm the dialog
Result: Received the prompt "An internet connection is required to unlock more outfits"
Expected Result: Should have successfully exchanged for Seasonal Hearts - Additional Info: At 3:20 PM Beijing Time on the 18th, I redeemed the cloak in the third row from the top, and it worked normally at that time. Then I completed my daily tasks and tried to use Seasonal Hearts to redeem graduation items, but I started getting a prompt asking me to connect to the internet. I believe this bug appeared very recently.
- Device Type: iPhone 15
- OS Version: iOS 26.1
- Platform: iOS
- Sky Version (Build Number): 0.32.5 (370662)
- Bug Description: I’m not getting the event tickets for days of bloom.
- Steps to Reproduce:
-water the plants in event area- collect the event ticket light
- Result: the amount of event tickets doesn’t change
- Expected Result: Getting the event tickets for that day
- Additional Info: I collect the ticket lights and get the message that I’ve collected the all the event tickets for the day but my total amount doesn’t change
- Device Type: Nintendo switch 2
- OS Version: Switches version is 22.0.0
- Platform: Nintendo Switch
- Sky Version (Build Number): 0.32.5.370662
- Bug Description: The keyboard closes automatically when trying to type in handheld.
• Open keyboard
• Try typing with your hands on the touchscreen
- Additional Info: The only thing i can think of is that it DOES work when youre entering a sky code, maybe other things i didnt test. It DOESNT work when youre in normal gameplay (when you can control your sky kid)
- Device Type: PC, AMD ryzen 7 5700G, NVIDIA GeForce RTX 4060, 32GB RAM
- OS Version: Windows 11
- Platform: PC
- Sky Version (Build Number): 0.32.5 (370662)
- Bug Description: - the game shuts down
How to reproduce: basically, when you press the button to look at the persons POV when they use the camera (in recorded and sended friend post) When they are changing camera's POV, and you are looking in their POV(first person) the game shuts down
- Expected result: watching full friend post without game crashing
- Additional Info: https://www.youtube.com/watch?v=VjhC4PU7uw8
video for the previous step
-
Device Type: iPhone 12
-
OS Version: iOS 26.2.1
-
Platform: iOS
-
Sky Version (Build Number): 0.32.5 (370662)
-
Bug Description: Not receiving wax after collection.
-
Steps to Reproduce:
-
log into game
-
attend granny's wax event
-
burn orbs and collect wax
-
realize the wax you collected isn't getting added to your candles
-
Result: I'm not getting anything from collecting wax
-
Expected Result: i expected the wax to collect like normal and add to my candle total
-
Additional Info: I'm not sure if this affects other areas, I specifically logged on for granny
- Device Type: samsung galaxy a50
- OS Version: android 11
- Platform: Android
- Sky Version (Build Number): 0.32.6 (374375)
- Bug Description: Rapid flickering of light around player/wing menu icon during fire trial
Steps to reproduce
- start trial of fire challenge
- stand next to a light source or walk away from one
Result
- while near a light source, the icon flickers rapidly
- when far from a light source, the light surrounding the player flickers rapidly
- this effect can be stressful and potentially dangerous to photosensitive individuals
Expected result
- animations of effects and ui features are smooth and do not flicker rapidly
- Additional Info: The flickering effect was present regardless of fps settings. (I was originally playing at 15 and thought changing it might work, but it was still present at high and medium settings.)
- Device Type: ipad mini 6
- OS Version: 26.3.1
- Platform: iOS
- Sky Version (Build Number): 0.32.5 (370662)
- Bug Description: Text from friends in meditation shrine glitches out when holding their hand to read it.
- Go to medi shrine in vault with friend for daily quest
- leave a message
- search for besties msg but can't find it so ...
- friend grabs hand and taps their star ✨to share what they wrote with me.
- watch the text of their message continuous glitch in and out too fast to read it.
Expected result:
to be able to read besties message at meditation shrine while holding their hand and not having the text glitch in and out. (also to be able to find their message without doing this but that's another bug ...) - Additional Info: idts ... meditation messages have been bugged for a very long time but this was a new one to me.
- Device Type: Playstation 4
- OS Version: Playstation 4
- Platform: PlayStation
- Sky Version (Build Number): 1.69
- Bug Description: When I float and fall in any map the skykid animation of falling is not active so it become like a T pose , with no animation, this bug have been active since last year , more than 5 months, i have videos of this bugs
- Additional Info: I think its only the falling animation is not active, because this happens when u float and fall
- Device Type: Ipad pro 3rd gen
- OS Version: IOS 26.4
- Platform: iOS
- Sky Version (Build Number): 0.32.5 (370662)
- Bug Description: I bought the picnic basket with the season pass but didnt see any items in my closet after buying.
Expected Result: Have both picnic basket and seasonal pass - Additional Info: no
- Device Type: iPad Pro (12.9 inch) (4th generation)
- OS Version: ISO 26.4
- Platform: iOS
- Sky Version (Build Number): 0.32.6
- Bug Description: Yesterday night I’ve purchased the Bloom Rose embroidered cape however I have not got that item immediately after I’ve purchased it even though the payment has been approved and I’ve attached screenshots of it here please take a look and help me out here.
- Additional Info: Unsure of this I just want my item please!
- Device Type: Redmi Turbo 3
- OS Version: Xiaomi hyper OS 3.0.7.0
- Platform: Android
- Sky Version: 0.32.6 (374375)
- **Bug Description:**I was switched from seasonal candles to regular candles even though the Lightmending season isn't over yet
- Additional Info: I don't have any other clues. It happened so suddenly
- Device Type: Chuwi Corebook X, my cpu is intel i3
- OS Version: My OS is Windows 10 22H2
- Platform: PC
- Sky Version (Build Number): 0.32.5 (370662)
- Bug Description: Bug: Shared Memories can be cuted. Steps: 1. Find Memories. 2. Fastly tap Start button 6 times. 3. Memory will play only start and end very fast
- Additional Info: idk how to help more
- Device Type: iphone 14 pro max
- OS Version: ios 26.3.1
- Platform: iOS
- Sky Version (Build Number): 0.32.5
- Bug Description: i went to eden last sunday with my friends and i didnt get any ascended candles, neither did my friends and we have been waiting to see if anyone else has experienced this problem
- Additional Info: unfortunately not
- Device Type: PC/Steam
CPU: AMD Ryzen 5 4500 6-Core @ 12x 4.21101GHz
GPU: NVIDIA GeForce GTX 1070 Ti
RAM: 15853MiB - OS Version: OS: Manjaro 26.0.3
- Platform: PC
- Sky Version (Build Number): 0.32.5 370662
- Bug Description: When I try to light the daily lantern in the vault, the camera freezes during the tool selection screen.
-Steps to Reproduce:
-- Join in vault.
-- Activate button on the table.
-- Select a tool. - Result: Cutscene where camera frezzes at tool selection menu.
- Expected Result: Join in fragmented lantern memory.
Video attached - Additional Info: No clue
Attached video:
https://drive.google.com/file/d/1kMzbpJgpLaxofnd04541XyosaWWLS9HH/view?usp=sharing
- Device Type: PC/Steam, NVIDIA GeForce RTX 3060, 16GB
- OS Version: PC, Windows 11
- Platform: PC
- Sky Version (Build Number): 0.32.5 (370662)
- Bug Description: Kept teleporting back and forth during the final act of the Season of Duets.
Steps to Reproduce: - Do the final quest and after performing, you will be forced to go on the stage
- During this time, the Sky Kid does not go on stage and teleports further off
- Unable to press F to bow, stuck in cutscene
Result: Stuck in the cutscene
Expected Result: Sky Kid going on stage, bowing and continuing the cutscene - Additional Info: In the recording, that was my 3rd attempt. Before I would get stuck and have to leave to portals and restart the final quest. On the third attempy, I pressed F before being teleported away, same issue happens a second time later in the quest.
- Device Type: Intel Core i5-13600K (3.50 GHz)
NVIDIA GeForce RTX 3070 Ti 8GB GDDR6X
32GB 3200MHz DDR4 RAM - OS Version: Windows 11
- Platform: PC
- Sky Version (Build Number): 0.32.5 (370662)
- Bug Description: Butterflies don't lift me high enough/long enough
- Steps to Reproduce:
- Go to the Underground Cave
- Free the butterflies at the entrance or the ending area
- Deep call to get lifted
- Result: You get lifted up for a little bit, but not as long as it should
- Expected Result: You should get lifted up to the next platform in both areas
- Additional Info: Tried using different FPS settings, as I have seen them causing some differences sometimes, but the bug still happens.
Has been happening for a long time on PC.
- Device Type: PC. I5-13420H, 16GB DDR4 Ram, RTX 4050
- OS Version: Windows 11
- Platform: PC
- Sky Version (Build Number): 0.32.5.370662
- Bug Description: Not getting tickets after watering the sunflowers. I get the light, but it doesn't increase my ticket count. Have hung out in area for about 45 minutes to see if it shows up. Have left and came back. And have closed Sky, Steam, and restarted everything.
- Additional Info: I have rewarded the plants as well to try to get the tickets. I have sat in the bucket, flew around, entered the temple and exited, and as much as I can think of in addition to my aforementioned troubleshooting comment
- Device Type: I'm using Xiaomi pad 7
- OS Version: Xioami Hyper Os 3.0.8 or Android 16
- Platform: Android
- Sky Version (Build Number): 0.32.6(374375)
- Bug Description: Sky has been trying to open my facebook even though I only logged in with google.And I couldn't log back into my account and the game always kicked me out.
- Additional Info: I have no idea.Whenever I enter the game, I can't log in and the game is freezing for hours
- Device Type: iPhone 17
- OS Version: iOS 26.3
- Platform: iOS
- Sky Version (Build Number): 0.32.5 (370662)
- Bug Description: When I go to forge event tickets the count doesn’t go up
Steps to reproduce: - go to days of bloom event area
- water sunflowers to collect event light
- click on the ticket icon
- result: ticket count does not go up
- expected result: ticket count should increase
- note: i encountered this both yesterday and today, so i have lost about 10 event light tickets
- Additional Info: i did collect all my daily event light before forging them all at once, i’m not sure if that would make a bug more likely to happen
- Device Type: iphone 15
- OS Version: ios 26.1
- Platform: iOS
- Sky Version (Build Number): 0.32.5.370662
- Bug Description: rose note message is not working
- Additional Info: no thank you
-
Device Type: iPhone 11 Pro Max
-
OS Version: iOS 26.2.1
-
Platform: iOS
-
Sky Version (Build Number): 0.32.5 (370662)
-
Bug Description: I completed the memory event for the Lightmending Light Scholar, but I’m unable to enter the next stage of friendship.
-
Steps to Reproduce
-
Unknown
-
Result: I can’t advance to the next stage of friendship and purchase event cosmetics.
-
Expected Result: I’m able to move on to the next friendship stage and complete the season constellation.
-
Additional Info: No
- Device Type: Samsung Galaxy A34 5G
- OS Version: Android 14
- Platform: Android
- Sky Version (Build Number): 0.32.6 (374375)
- Bug Description: The sunflower saplings doesn't seem to grow and shrink after being watered. This is despite the event description stating that we should be able to weed and grow the sunflowers after 16th of March
- Additional Info: Here is the event description, it seems that we're currently missing the "weeding out" part for collecting the tickets in addition to not seeing a growth of the sunflowers
- Device Type: IPad Air 3
- OS Version: IpadOS 18.2
- Platform: iOS
- Sky Version (Build Number): 0.32.5.370662
- Bug Description: the last hopeful steward quest doesnt update. it says to follow the spitit inside and help him but nothing happens
- Additional Info: no
- Device Type: Iphone 14
- OS Version: IOS 26.1
- Platform: iOS
- Sky Version (Build Number): 0.32.5(370662)
- Bug Description: I cannot going further after open the app
- Open the app
- Screen staying at the might river scece
- I restart the app, issue still the same
- Additional Info: I’m not sure, but i just download the app on thursday, can log in and play normally, but when i tried getting in today, it keeps me on that page and cannot go any further
- Device Type: Ipad 10 generation
- OS Version: 26.1
- Platform: iOS
- Sky Version (Build Number): 0.32.5
- Bug Description: The map icon doesn’t appear next to settings in my game
- Additional Info: No
- Device Type: Nintendo switch oled
- OS Version: Switch 1 Oled
- Platform: Nintendo Switch
- Sky Version (Build Number): 0.32.5.370662
- Bug Description: There are never any darkness plants around the sunflowers in the Days of Bloom event. There's no "weeding" for me.
- Additional Info: I can only water the plants, nothing else.
- Device Type: OnePlus 15
- OS Version: Android 16
- Platform: Android
- Sky Version (Build Number): 0.32.6.374375
- Bug Description: I experienced visual bugs and crashing when I'm in forest
- Additional Info: I switch to lower graphics when entering forest because it crashes less but that's what I see
-
Device Type: iphone 13
-
OS Version: ios 18.3
-
Platform: iOS
-
Sky Version (Build Number): 0.32.5 (370662)
-
Bug Description: Days of Bloom transformation events (butterfly event in ark, jellyfish event in prairie peaks) seem to have broken crowd mode where other players in the mega server turn invisible or into sparks much too easily.
-
Go to a bloom event mega server area (ark or peaks) and meditate to join a server with a large group
-
Get transformed into a light creature
-
There are not that many other players visible except ones in your own server. There should be many players visible, and in fact there do seem to be a lot of players visible as sparks around certain places like the spirit tent.
-
in ark, there are not really any 'cones' visible when the event is not active. Almost everyone appears to be a spark instead and crowd emotes are rarely visible.
-
We did have a large group, so we should have been able to see other players crowd emotes, but we rarely saw anyone.
Expectation: we should have been able to see crowd mode kids and many more butterflies doing crowd emotes in days of bloom are, and many more jellyfish doing crowd emotes in prairie peaks, but instead we mostly saw players as sparks. This leads to the impression that you can't join/find your friends in the crowd at all.
- Additional Info: -
- Device Type: IPAD AIR 16
- OS Version: iOS 18.6.2
- Platform: iOS
- Sky Version (Build Number): 0.32.5 (370662)
- Bug Description: i don’t get my dailies
i went on sky and clicked on my dailies, couldn’t get it - Additional Info: no, i logged in 2 times and nothing changed
- Device Type: Samsung s26
- OS Version: Base model iOS
- Platform: Android
- Sky Version (Build Number): 0.32.5
- Bug Description: Player crashes whenever entering 3rd and final hidden forest area, unable to get past area
- Steps to reproduce
- Go through hidden forest until temple is visible
*Enter the area with others whether friends or gray kids
*Result: all cutscenes of the bridge activate at once and crash the game immediately
*Expected Result: cutscenes active at in order when you approach them and do not crash the game
- Go through hidden forest until temple is visible
- Additional Info: This is an issue a friend of mine is having she just isn't in the discord, she is a new player and unable to advance in that game at all because of this bug,
If I'm holding her hand when the crash happens it takes me out with her but doesn't if I'm not actively touching her character
We have attempted to get around this big ourselves but have been stuck for a week
- Device Type: Nintendo Switch
- OS Version: Nintendo Switch OS ver. 22.0.0
- Platform: Nintendo Switch
- Sky Version (Build Number): 0.32.5.370662
- Bug Description: Sky kid gets separated from hand-holding and is stuck walking off into the distance in Valley of Triumph, walking on air once the terrain ends. This has happened in other areas, but is most consistent in Valley.
Steps to reproduce: entering Valley of Triumph holding hands with somebody leading you, and arriving at the citadel area I believe. Skippable cutscenes is turned on. Unsure if this is a "moth" issue, as I have also encountered it on another account, both on PC and Switch.
Result: Sky Kid disconnects from hand-holding and walks downhill and onto air off a hill. Character is uncontrollable, but menus and chat can still be accessed. This is not due to stick drift, as the character can not be moved by the player.
Expected result: Sky kid remains with the rest of the group. - Additional Info: Player is a "moth," but has completed Valley of Triumph on their own. Skip all Skippable Cutscenes is on, and the player is not engaged in a non-skippable cutscene during this bug.
- Device Type: iPhone 16, and as well as iPad Air
- OS Version: iOS 18.4.1
- Platform: iOS
- Sky Version (Build Number): 0.32.5
- Bug Description: Every time I tried to claim the extra seasonal candle from my daily login and pass. I cannot. My character just walks up to it and doesn’t do anything. I have pics of the pose it holds. If that doesn’t happen, then it’s just the character walking from one side to another. Back and forth trying to pick it up, and collect it. That’s very frustrating.
- Additional Info: No I do not, especially in iPad, it is a bigger issue than phone.
- Device Type: iPhone 17 pro max
- OS Version: iOS 26.2.1
- Platform: iOS
- Sky Version (Build Number): 0.32.5 (370662)
- Bug Description: I activated the icon on the table to do a mission to repair the spirits in the new vault seasonal area and I choose the tool I want to use for the mission and I get stuck on the choosing of the tool to use in the mission screen I can walk area in background but camera gets stuck in the choice of the tool to use in mission screen
- Additional Info: No
- Device Type: Samsung Galaxy S20 Ultra
- OS Version: Android 13
- Platform: Android
- Sky Version (Build Number): 0.32.6 (374375)
- Bug Description: I was doing red shard event, after finishing i got at least 2 ascended candles right? I click my ascended candles but I didn't get it, nothing happened it's just 35 ascended candles that I have from previous not after red shard event
- Additional Info: I have logged in 2 times, nothing happened at all
-
Device Type: Samsung S24 Ultra
-
OS Version: Android version 16
-
Platform: Android
-
Sky Version (Build Number): 0.32.6 (374375)
-
Bug Description: I did not receive any Asendend candles when completing the red shard event today
-
Additional Info: Steps/Details:
-
I was in the Bird Nest
-
I focused on getting the light wax from the area first
-
by the time I started burning darkness for the Red Shard, it was nearly complete
-
The Red Shard progressed into the light/memory collection stage (I sat on that white circle along with the other players {strangers, weren't added or even lighted} who were also working on the Shard at the time)
-
I completed the light/memory gathering. But after teleporting the players together, the Red Shard suddenly reset for me.
When I tried to do the shard again, the lights were grayed out, and after completing it a second time I got nothing. No Asendend Candles... no wax. Nothing at all.
And as I mentioned I didn't expect this error to occur. So I wasn't recording my session. It was very frustrating :(
Please Help.
- Device Type: I'm playing on PS4
- OS Version: Ps4
- Platform: PlayStation
- Sky Version (Build Number): 0.32.6
- Bug Description: When flying through Orbit there are strong wind sounds that shouldn't be there.
- Additional Info: Even if I turn off the sound or the game and re-enter the sound is still there. The problem was also there a week ago, maybe even two. The wind sounds like you're flying straight into the clouds and wind barriers constantly and they only stop once rebirth happened
- Device Type: (CPU) AMD Ryzen 9 5900x 12-Core Processor, (GPU) AMD Radeon RX 6800 XT, (ram) 64.0 GB
- OS Version: windows
- Platform: PC
- Sky Version (Build Number): 0.32.5.370662
- Bug Description: 1. went to do daily lantern
- select a devise i want to use
- after devise selected i get stuck in the screen
- how i get out of the screen i close sky or walk back to leave location
- Additional Info: no not a clue
- Device Type: PC, 16 GB DDR3 RAM, Intel(R) Core(TM) i7-4790K 4.00 GHz, Nvidia GeForce GTX 970
- OS Version: Windows 10 Education Version 22H2
- Platform: PC
- Sky Version (Build Number): 0.32.5 (370662)
- Bug Description: Since the last update, the seasonal spirits that can follow you every day teleport strangely and don't walk anymore, often obscuring view. It happens every time, every day, with all four spirits of the current season. It happens on my SteamDeck as well.
- Attachment URL: #screenshots-and-videos message
- Additional Info: No idea
- Device Type: iPhone 16e
- OS Version: iOS 26.3.1
- Platform: iOS
- Sky Version (Build Number): 0.32.5 (370662)
- Bug Description: Cape is gone when i stand in the rainbow
Steps:
Go to hermit valley
Stand in the daily quest rainbow
Position camera to see the rainbow light
Result: cape is gone
Expected Result: I should see my normal sky kid - Additional Info: No
- Device Type: Nintendo Switch, the eden candle bug didn't get the full amount of candles i should have gotten.
- OS Version: Nintendo Switch
- Platform: Nintendo Switch
- Sky Version (Build Number): 0.32.5.370662
- Bug Description: I was in eden, I got the statues ( not all of them) but gotten less ascended candles than I should have. I know its a known issue, im reporting it now due to having irl things going on.
- Additional Info: The ascended candle issue and its known, i just haven't been able to report it until now.
- Device Type: Samsung Galaxy S24 FE
- OS Version: Android 14
- Platform: Android
- Sky Version (Build Number): 0.32.6 (374375)
- Bug Description: Stuck on the tool screen while trying to do daily lantern mending
Steps:
• Click on the lantern mending button
• Game asks me what tool I want to use
• Select tool
• Screen stays on the tool selection screen and I can only exit by resetting the app
Expected Result: Screen should have returned to the player after selecting a tool
- Additional Info: No additional information
- Device Type: Nintendo Switch OLED & Samsung Galaxy S22+
- OS Version: Switch: version 22.0.0
Android: version 16 - Platform: Nintendo Switch
- Sky Version (Build Number): 0.32.5.370662
- Bug Description: Unable to add other people's friend codes, but other people can add my friend codes. This happens on both my Switch and my Android phone.
Steps to reproduce:
Open app (on either Switch or Android)
Go to input friend code
See error message: The entered code cannot be found
Try a different code confirmed by sender to work
See same error message as above
Try a different code from a different person on a different day
See same error message as above
Expected Result: Friend codes working, letting me add new friends
- Additional Info: I cannot add other's friend codes, but other people can add my friend codes. Error message seems to only be on my account
- Device Type: Samsung Galaxy S24 FE
- OS Version: Android 14
- Platform: Android
- Sky Version (Build Number): 0.32.6 (374375)
- Bug Description: Stuck on the tool screen while trying to do daily lantern mending
Steps:
• Click on the lantern mending button
• Game asks me what tool I want to use
• Select tool
• Screen stays on the tool selection screen and I can only exit by resetting the app
Expected Result: Screen should have returned to the player after selecting a tool
- Additional Info: This glitch only happens if I have "skip skippable cutscenes" enabled
- Device Type: Honor 50
- OS Version: MagicOS 7.1
- Platform: Android
- Sky Version (Build Number): 0.32.6.374375
- Bug Description: I can't enter the daily lantern
Steps to reproduce:
-Go to light mending area and click on daily lantern.
-Choose an item to use in the lantern
Result: stuck on a cutscene and can't escape without closing the whole game.
Expected result: to get in to the lantern for daily light mending
- Additional Info: It has happened on android and pc as well. Regardless of the device I use, it won't let me in. I have to ask a friend to enter the lantern and then teleport to the friend if I want to get in
- Device Type: Switch MOD. HAC-001(-01)
- OS Version: 22.0.0
- Platform: Nintendo Switch
- Sky Version (Build Number): 0.32.5 (370662)
- Bug Description: If you enter the Duets Concert Hall from the back door in Aviary Village, the game loads you in as if you took the boat through the cave next to the spell shop. Entering from the back should put you backstage.
- Additional Info: The back door has acted this way since Season of Duets first debuted.
- Device Type: Switch MOD. HAC-001(-01)
- OS Version: 22.0.0
- Platform: Nintendo Switch
- Sky Version (Build Number): 0.32.5 (370662)
- Bug Description: I was in the Duets Concert Hall and I noticed the instruments on the stage were gone. If I chose to perform, the grand piano loaded in but was gone as soon as I cancelled my performance. I explored a little more and found two other things:
-
The game seemed to think the darkness plants present before the first Duets quest is complete were still there. The hint dialogue "You need more ⊹ to melt this" appeared when I brought out my candle.
-
Clipping under the stage showed that the grand piano and cello were in a space directly under the door above.
I've completed all of the Season of Duets quest and can perform for other players. These conditions being met, the stage should have the instruments on display and not inform me that there is something to be burned.
- Additional Info: None.
- Device Type: ipad 9th generation and iPhone 11
- OS Version: iPad is ios26.3 and iPhone is ios26.0.1
- Platform: iOS
- Sky Version (Build Number): 0.32.5.370662
- Bug Description: Occasionally, Adjusting the devices volume using buttons while in the game causes the game to become unresponsive to input and chat corrupts
Steps to reproduce:
log into sky, play normally and adjust the device’s volume with the button button once.
Result: the game becomes unresponsive to input and the chat menu and individual chats becomes all corrupted and misplaced,
Expected result: device’s volume adjusts and game runs normally. - Additional Info: The issue seems to happen way more often with the ipad for some reason
- Device Type: Switch MOD. HAC-001(-01)
- OS Version: 22.0.0
- Platform: Nintendo Switch
- Sky Version (Build Number): 0.32.5 (370662)
- Bug Description: If you look off to the right past the gate leading out of the Forest Courtyard, you can see the Shivering Trailblazer spirit floating out of bounds. I don't think they're supposed to be there, or at least not where players can see them.
- Additional Info: None.
- Device Type: Switch MOD. HAC-001(-01)
- OS Version: 22.0.0
- Platform: Nintendo Switch
- Sky Version (Build Number): 0.32.5 (370662)
- Bug Description: If another player is deciding where to place their Feline Familiar prop, other players can see the light emitted from it before it is placed. The prop's light should only be visible to the prop's owner before it has actually been set down.
- Additional Info: None.
- Device Type: Switch MOD. HAC-001(-01)
- OS Version: 22.0.0
- Platform: Nintendo Switch
- Sky Version (Build Number): 0.32.5 (370662)
- Bug Description: I saw a player in a shared space wielding a torch prop as if it were a flute. This sort of thing happens when you observe another player already carrying a prop go to use a standing piano or instrument display, or if they have a prop spell active. The game is not communicating the data about the asset replacement relative to the placed instrument prop or spell they're using to other players.
- Additional Info: None.
- Device Type: Switch MOD. HAC-001(-01)
- OS Version: 22.0.0
- Platform: Nintendo Switch
- Sky Version (Build Number): 0.32.5 (370662)
- Bug Description: The fireplace props allow players to kneel and warm their hands even if the hearth is unlit. It used to be that the prompt for sitting in front of the fireplace wouldn't appear until you lit the fire.
- Additional Info: Sometimes I spawn into my nest warming by hands by the unlit fire...
- Device Type: Switch MOD. HAC-001(-01)
- OS Version: 22.0.0
- Platform: Nintendo Switch
- Sky Version (Build Number): 0.32.5 (370662)
- Bug Description: When joining another player to play along to a music sheet, you may not be at the same point as them. I started a music sheet for a moth player I'd befriended, but soon realized they were lagging a few notes behind me not as an issue of skill but because of this bug.
- Additional Info: None.
- Device Type: Switch MOD. HAC-001(-01)
- OS Version: 22.0.0
- Platform: Nintendo Switch
- Sky Version (Build Number): 0.32.5 (370662)
- Bug Description: There is a tea table in Aviary Village's Tranquil Garden that the Days of Bloom guide can sometimes be found sitting beside. When they are there, they will drink from a larger tea cup when other players sit down. But it's possible for that tea cup to appear without the spirit present. The cup seems to appear and disappear as if an invisible spirit has picked it up and put it down, too. The cup shouldn't be there if the Bloom guide isn't present.
- Additional Info: None.
- Device Type: Switch MOD. HAC-001(-01)
- OS Version: 22.0.0
- Platform: Nintendo Switch
- Sky Version (Build Number): 0.32.5 (370662)
- Bug Description: When a daily quest requires you to relive a realm spirit's memory, a bug can occur in the realm's rest level. If you approach the quest spirit's headstone, a tall player avatar with no hair or mask will appear. The only thing that should appear at the headstone are the floating orange question mark particle effects meant to denote which spirit is part of the daily quest.
- Additional Info: None.
-
Device Type: CPU - Intel(R) Core(TM) i7-9850H CPU @2.60GHz
GPU - Intel(R) UHD Graphics 630
RAM - 80.0 GB -
OS Version: Windows 10
-
Platform: PC
-
Sky Version (Build Number): 0.32.5.370662
-
Bug Description: The Bearhug Hermit quest was bugged and unable to be completed for me for the daily on 3/21.
-
Steps:
- Start reliving the spirit's quest.
- Bring light to the fourth stage of the spirit.
-
Result: Spirit does not respond to the light and the spirit cannot be fully relived.
-
Expected result: Following the spirit will both complete it and fulfill the daily quest for the candle.
-
Additional Info: I noticed other people were also having trouble with the quest, having to restart it repeatedly for it to register as completed.
- Device Type: Switch MOD. HAC-001(-01)
- OS Version: 22.0.0
- Platform: Nintendo Switch
- Sky Version (Build Number): 0.32.5 (370662)
- Bug Description: When entering the Void of Shattering, it's possible for players to load in standing on each other. On your screen you may only see two players stacked, but others may report more. Any other time players activate a prompt to teleport somewhere from a spirit, they load in standing on the ground.
- Additional Info: This may have something to do with the Season of Shattering guide floating about two players' taller than usual from the ground.
- Device Type: iPhone 17
- OS Version: iOS 26.3
- Platform: iOS
- Sky Version (Build Number): 0.32.5 (370662)
- Bug Description: when i switch off my bluetooth headphones with sky open, the audio bugs out
- steps to reproduce:
- have sky open
- have bluetooth device connected to phone
- power off bluetooth device
- result: the audio gets very choppy
- expected result: audio plays as normal
- Additional Info: -
- Device Type: CPU: Intel(R) Core(TM) i7-9750H CPU @ 2.60GHz
GPU: NVIDIA GeForce RTX 2060
RAM: 32.0 GB 2667MHz DDR4 RAM
Storage (2): SSD - 476.9 GB,SSD - 1.8 TB - OS Version: Microsoft Windows 11 Home v. 25H2 (Build 26200.8037)
- Platform: PC
- Sky Version (Build Number): 0.32.5 (370662)
- Bug Description: My friend is displayed as offline despite being online, I also don't get online notifications from her like I do from other friends.
- Steps to Reproduce:
- Have a friend who logs in after you did
- Have them join you
- Take a look at the friend constellations as they're standing next to you and open their friend overview there
- Result: Despite the friend quite literally standing next to you, they're displayed as 'offline' in Friend Constellations and it doesn't let you join them.
- Expected Result: The friend is displayed as online as they should be and the Friendship Constellation updates accordingly.
- Additional Info: This issue has been happening to me for a few years now, I believe it started around Patch 0.18.0 (June 28th 2022) and it's been happening to not all of my friends, just very specific ones, including the person I play with every single day (みー). I don't get online notifications from her whenever she logs in if I'm already online and I can only see her being online either if I log in after her or if I do the Block & Unblock workaround, which is not ideal. I also recently reached to TGC Support and they told me I have about 1350 friends over my 6.5 years of playing the game, so perhaps this might be impacting things as well, maybe overloading my constellations somehow? Not entirely sure but it seems rather plausible, given the number of friends!
- Device Type: iPhone 14
- OS Version: 26.3.1
- Platform: iOS
- Sky Version (Build Number): 0.32.5 (370662)
- Bug Description: Issue:
Bug during The Little Prince quest at Sanctuary Island bell tower
Description:
When completing The Little Prince quest that takes place at the bell tower in Sanctuary Island, after The Little Prince stares at the water, the player is prompted to accept a piggyback ride. The player then gets stuck in the water and is unable to get up unless they go home and cancel the request. After doing so, The Little Prince’s piggyback request never appears again, preventing quest completion.
Steps to Reproduce:
Start The Little Prince quest at Sanctuary Island.
Progress to the bell tower section.
Wait for The Little Prince to stare at the water and trigger the piggyback prompt.
Accept (or trigger) the piggyback interaction near the water.
Result:
The player becomes stuck in the water and cannot move or continue. After returning home and canceling the interaction, the piggyback prompt does not reappear, blocking further progress.
Expected Result:
The player should successfully complete the piggyback interaction and continue the quest without getting stuck. If interrupted, the prompt should reappear so the quest can be completed. - Additional Info: No
- Device Type: iPad Pro (11-inch) (3rd generation)
- OS Version: 18.6.2
- Platform: iOS
- Sky Version (Build Number): 0.32.5
- Bug Description: I am unable to log into sky through my iPad, my phone is working fine. This shows up.
- Additional Info: My wifi works, I am able to log into sky through my phone perfectly fine. I have had this problem with my iPad since this morning. I was able to log into sky on my iPad yesterday.
- Device Type: Galaxy tab S6 Lite
- OS Version: Android 13
- Platform: Android
- Sky Version (Build Number): 0.32.6 (374875)
- Bug Description: I can't send my friend heart.
- Steps to reproduce:
Loading friendship menu and give 3 candles to send heart - Result: The heart didn't send after I pressed confirmed button.
Expected: The heart should have sent to the player after I pressed confirmed.
- Additional Info: I saw this happening many times and I think it happens when I receive the player hearts then try to send them a heart back.
- Device Type: iPad air 5th gen
- OS Version: iOS 26.3.1
- Platform: iOS
- Sky Version (Build Number): 0.32.5
- Bug Description: I can’t claim the current event currency/tokens
steps to reproduce:
- Log in to sky
- Go to daylight prairie
- Find any tokens scattered across the realm
- Try to claim
results:
- Unable to claim
- Try relogging, do the same steps, still unable to claim
expected results:
To be able to claim the event tokens normally
- Additional Info: No
- Device Type: MacBook Air M4/MacBook Neo A18pro
- OS Version: macOS 15.5/macOS 26.3.2
- Platform: PC
- Sky Version: 0.32.5 (370662)
- **Bug Description:**Issue Description: Since the Mac version is a ported version of the iPad app, even though there has been some optimization for Mac in the past, crashes on Mac are significantly more frequent than on other platforms. Furthermore, even when Sky: Children of the Light isn’t running, a crash notification appears every time the computer is turned on. Because my friend (MacBook Air M4) has been experiencing this issue consistently, I downloaded Sky: Children of the Light on my MacBook Neo and encountered the same problem.
Reproduction Steps: A crash report is likely triggered when waking the screen, even if the game has already been completely closed. - Additional Info: I’ve noticed that if I reopen the game shortly after exiting, it returns to the state it was in before I exited, even though I’ve confirmed in Activity Monitor that Sky is closed. Given that crash reports appear every time I start up my Mac, I believe that even after exiting the game, Sky’s processes remain active on the Mac. Since I’m not familiar with macOS development, my personal guess is that this is related to the process of compiling and running the iPad app on a Mac.
- Device Type: Samsung ultra 25
- OS Version: Android 16
- Platform: Android
- Sky Version (Build Number): 0.32.6 (374375)
- Bug Description: Daily quest is not working i can call to someone and it does not count it so I can not do the quest
- Additional Info: No sorry
-
Device Type: iphone 13 and nintendo switch'
-
OS Version: ios 17.6.1
-
Platform: Nintendo Switch
-
Sky Version (Build Number): 0.32.5
-
Bug Description: I can't unlock the node locked behind the quest for two spirits. was able to do the other two earlier. I have met with all 4 lightmending spirits in the vault.
-
Steps to Reproduce:
- go to lightmending location via the quest giver at home or via the door in the vault after meeting the 4 lightmending spirits in the vault levels 1, 3, 4 and summit.
-
Result: talk to the 4 spirits to unlock the nodes to buy the hearts.
-
Expected Result: the node unlocks and I can buy the remaining items locked behind the quest node and the heart.
-
Additional Info: I have only completed two quests from the quest giver. But when I got this error with one spirit, I just can't pressing and somehow it released it. Now, it doesn't work
- Device Type: Device type:
Samsung Galaxy S24+ - OS Version: Operating System Version:
Android 16 - Platform: Android
- Sky Version (Build Number): 0.32.6 (374375)
- Bug Description: I already completed the task from the Helpful Steward. However, when I check the steward again, it still says "Help the new spirit visitor."
The Passage Guide is already inside the shop where spirits usually go after the task is completed, and the message says "They have a home now."
This makes it look like the task is finished, but the Helpful Steward still shows the quest as incomplete.
Steps to reproduce:
- Complete the Helpful Steward task for the new spirit visitor.
- After the cutscene, check the Helpful Steward again.
- The task still says "Help the new spirit visitor" even though the Passage Guide is already in the shop.
- Additional Info: This happened during the cutscene. I couldn't cancel it, and the character kept moving automatically during the scene. When my character get neer the passage guide, it automatically does the completion thing.
- Device Type: iPhone 11 Pro Max
- OS Version: iOS 26.3.1
- Platform: iOS
- Sky Version (Build Number): 0.32.5
- Bug Description: I don’t hear music when I play on guitar or another instrument.
Also when I wear my AirPods the music is buggy and sounds like my headphones are broken. But it’s just in this game.
- Additional Info: No
- Device Type: CPU: 12th Gen Intel(R) Core(TM) i5-12500H
GPU: Nvidia GeForce RTX 4060 Laptop GPU
RAM: 16GB
STORAGE: SSD, 475GB - OS Version: Windows 11 Home 25H2 (Build 26200.8037)
- Platform: PC
- Sky Version (Build Number): 0.32.5 (370662)
- Bug Description: The platform seen in the video on Isle of Dawn has no collision besides the pedestal in the middle.
- Additional Info: https://drive.google.com/file/d/1Fm1HcrYF7tmlPrvy7mI-200QHaZQH7eg/view?usp=sharing
- Device Type: Samsung Galaxy S24+
- OS Version: Android 16
- Platform: Android
- Sky Version (Build Number): 0.32.6
- Bug Description: Within the last week at Grandma's, some fire props appear to be unlit, but are working normally. There is a visual bug that causes their flame to appear across the room from the prop itself.
Again, props are working normally, just strangely disconnected from their flames. - Additional Info: No other pattern is obvious to me. It happens on torches, fire prophet prop, and juggler's brazier.
- Device Type: Samsung Galaxy s26 ultra
- OS Version: Android 16
- Platform: Android
- Sky Version (Build Number): 0.32.6 (374375
- Bug Description: Description: The game screen freezes or the interface becomes unresponsive during the final cutscene in the Valley of Triumph Coliseum. The characters stop moving and I cannot progress or collect rewards.
Steps to reproduce:
Enter the Valley of Triumph and complete the race.
-
Reach the Coliseum area.
-
Wait for the final cutscene with the elders to trigger.
-
The game becomes stuck or lags significantly at this point.
- Additional Info: The software of my phone is currently updated to the latest version
- Device Type: Samsung Galaxy s23 ultra
- OS Version: android 16
- Platform: Android
- Sky Version (Build Number): 0.32.6 (374375)
- Bug Description: I'm not really sure if this is better suited for bug reports or feedback, but I'll post here! :)
It's hard to collect some of the bonus tickets for Days of Bloom 2026.
- Steps to Reproduce:
- Flap up on the bell towers
- Click the icon when prompted
- Result: The tickets are unable to be collected because we cannot land anywhere. Our skykids just fall back down and repeat the process over and over. It's even harder when the bell towers are activated because it moves us around.
- Expected Result: Collecting the tickets like normal.
- Additional Info: The issuebis that the tickets are on the very tip of a point with nothing around it to land on. If we fly up, we fly right back down. As soon as we fly up and click the icon to collect, it begins the animation and then immediately gets cut off when we start to fall because we're mid-air on the way down and the animation itself is lifting something up. I saw a handful of others (including the grey sky kid in the screenshot) struggling with this.
I think what would solve this problem in future events is either placing tickets in easier to reach areas, or changing the way the collection animation functions to include instance like this where a player is falling and not standing on something in a steady position.
- Device Type: 12th Gen Intel(R) Core(TM) i5-12400F
GPU: DESKTOP-T652S4C
RAM: 16.0 GB
SSD: 932 GB - OS Version: Windows 11 Home Single Language 64-bit operating system, x64-based processor
- Platform: PC
- Sky Version (Build Number): 0.32.5 (370662)
- Bug Description: I can't log in in my sky cotl game at steam account
STEPS:
- log in to steam account
- click SKY COTL game
- select "PLAY"
- click the play button
- waiting forever to log in, in the actual game
- screen got hang up
- Additional Info: Please help me log in in my steam account, because I will missed out my seasonal candles and seasonal quests to do 🙁
- Device Type: I'm a Steam user on PC, i have AMD Ryzen 5 5500 (3.60 GHz)
- OS Version: Windows 11
- Platform: PC
- Sky Version (Build Number): 0.32.5 (370662)
- Bug Description: The dye shop does not update on Mondays
Steps to Reproduce:
I go to the dye shop on Mondays
Result: The reset didn't happen, and I can't buy black or white dye or anything else if I already bought it last week.
Expected Result: The dyes are supposed to be updated on Mondays, allowing me to repurchase the dyes I want. - Additional Info: I'm not the only person with this problem; some of my friends are also affected.
- Device Type: (私に起きている現象ではないです)
- OS Version: iOS
- Platform: iOS
- Sky Version: 0.32
- **Bug Description:**A method for exploiting this as a glitch has spread. Please address this. https://x.com/yukinko22_sky/status/2036381106552053934?s=46&t=yL42GJ3ySexsFvWQQ4gNXA
- Additional Info: Please do your best to resolve this issue so it doesn’t remain unresolved. 🫶 To reiterate, this is not a phenomenon that occurred to me personally. I felt it was unfair and potentially a dangerous method of operation. Please address this. https://x.com/yukinko22_sky/status/2036017483203907820?s=46&t=yL42GJ3ySexsFvWQQ4gNXA
- Device Type: Google pixel 8A
- OS Version: Android 16
- Platform: Android
- Sky Version (Build Number): 0.32.6.374375
- Bug Description: The assembly guide keeps showing a red icon. I've finished the quest a long time ago already.
- Additional Info: No
- Device Type: Ipad gen 8
- OS Version: IOS 14.5
- Platform: iOS
- Sky Version (Build Number): 0.28.5
- Bug Description: Everytime i fly near the bells in sanctuary I get the little prince cutscene. Ive already finished that season and tried redoing quests, nothing seems to fix it.
- steps to reproduce: log onto sky and go to sanctuary isles, come within a little distance from the bells
- result: cutscene starts.
- expected result: I fly in with no cutscene
- Additional Info: Nothing I can think of, it just happens everytime.
- Device Type: PC: Linux (Kubuntu 25.10), AMD Ryzen 9 5900X, Nvidia GeForce RTX 3080 Ti, 32 GB DDR4 RAM
- OS Version: Linux (Kubuntu 25.10)
- Platform: PC
- Sky Version (Build Number): 0.32.5 (370662)
- Bug Description: It took me many tries to pick up my extra daily season candle from the season pass in Aviary Village. (Recording is available for review)
Steps to Reproduce: - Go to the daily candle statue in Aviary Village when picking up your extra daily season candle
- Attempt to pick up your extra daily season candle
Result: Your skykid will attempt to pick it up but will get stuck and looks like they are trying to hold someone's hand.
Expected Result: Your skykid should do the pick up animation and you should get your extra daily season candle. - Additional Info: Playing on Linux in Steam with Proton version: GE-Proton10-32
- Device Type: Nintendo Switch 2
- OS Version: 21.2.0
- Platform: Nintendo Switch
- Sky Version (Build Number): 0.32.7.375484
- Bug Description: I noticed while dye running that Shared Spaces with fire props don't seem to recharge properly after the update. As soon as I leave the space, all the energy I got from it disappears
*Steps to Reproduce:
- Deplete all of your Wing energy
- Enter a Shared Space that has a fire prop
- Light the fire prop and let it recharge you
- Exit the Shared Space
-
Result: all of the energy I gained from the Shared Space disappeared as if I was never recharged
-
Expected Result: for my energy to remain full after I exit a Shared Space
- Additional Info: It seems to not be platform-specific, as someone on iOS had the same issue
- Device Type: pc, rtx 2080, ryzen 5 5600, 32gb ram
- OS Version: windows 10
- Platform: PC
- Sky Version (Build Number): 32.7
- Bug Description: this mask makes a huge conglomerate of particles wherever i go when its supposed to be for my steps only, please fix this i did not pay $20 to get publicly humiliated
- Additional Info: -
- Device Type: Switch MOD. HAC-001(-01)
- OS Version: 22.0.0
- Platform: Nintendo Switch
- Sky Version (Build Number): 0.32.7 (375484)
- Bug Description: Using props in a Shared Space to recharge does not permanently recharge players capes anymore. As soon as a player exits the space, their cape charge returns to whatever the previous value was. Recharging via props as part of a Shared Memory recording works fine.
- Additional Info: None.
- Device Type: Switch MOD. HAC-001(-01)
- OS Version: 22.0.0
- Platform: Nintendo Switch
- Sky Version (Build Number): 0.32.7 (375484)
- Bug Description: There is a spirit who may be the Days of Treasure guide visible near the entrance to Treasure Reef. They are wearing the boots and shovel prop from the event. But seeing as we still haven't had the date range for Days of Treasure 2026 announced, this spirit isn't supposed to be there.
- Additional Info: I cannot interact with the spirit at all. No interaction prompt appears when I approach them.
- Device Type: pc , NVIDIA gtx1550, 16gb ram
- OS Version: windows 10
- Platform: PC
- Sky Version (Build Number): 0.32.7 (375484)
- Bug Description: since the new update when i try to go to aviary the game freezes completely, every new update aviary is more and more laggy for me, but now it just freezes and i need to close the game
- Additional Info: maybe aviary needs more optimizing, every new update is more laggy to me, and now it completely broke
- Device Type: just normal sky like the universal one
- OS Version: 0.32.3
- Platform: iOS
- Sky Version (Build Number): 0.32.7 (375484)
- Bug Description: recharging in shared space doesnt stay when leaving shared space
-to reproduce:
deplete wings and enter shared space that contains light source
exit shared space
wings deplete immedietely
-i was in colloseam when this happened
result: recharge didn't work
expected result: i leave the shared space with full wings - Additional Info: I was in colloseam in valley, up at the shared space shrine. i tested multiple different spaces, and both of them didn't work
- Device Type: Playing on PC
CPU
Intel i7 14700K
GPU
ASRock Radeon RX 7900 XT
Motherboard
Gigabyte z790 AORUS ELITE
Memory
Patriot Viper Venom (32 GB)
- OS Version: PC
- Platform: PC
- Sky Version (Build Number): 0.32.7.375484
- Bug Description: I went through Eden and was collecting my Wing Buffs in Orbit, but when I get halfway through collecting my wings, my game freezes and I can't do anything except force-quit the game. I restarted the game (and eventually my PC) but the game continues to freeze up while picking up my Wings. Restarting my game locks the portals so I am forced to continue from where I left off, only to have my game freeze again when I try to collect the Wings. I had to use a Shared Space with the Alice door to escape the loop.
-Steps to Reproduce:
Finish Eden, collect Wing Buffs from spirits in Orbit
- Result: Game freezes while picking up Wing Buffs, requiring a force-quit
-Expected Result: Game should not freeze, and I should be able to go through the door to be reborn. - Additional Info: Nothing is different. I ran Eden last week with no problems. My friend who I was playing with (on Switch) had no issues. This is new to me.
- Device Type: Huawei nova 5t
- OS Version: EMUI 12.0.0
- Platform: Android
- Sky Version (Build Number): 0.32.8(377953
- Bug Description: Alice door is using by a stranger and I cant close the pop up
Steps to reproduce:
place down Alice door
press the X button
Result: pop up reopened
Expected result: pup up screen to be closed - Additional Info: My friend who holding hand with me facing the same issues
- Device Type: iqooz10
- OS Version: Android15
- Platform: Android
- Sky Version: 0.32.6(374375)
- **Bug Description:**In portrait mode, the camera UI takes up too much space, preventing the action bar from opening
Steps to reproduce:
Switch to portrait mode
Open the camera
Try to take a photo while performing an action
The action bar does not open
Result: The character just stands there
Expected result: The action bar opens. - Additional Info: We would like to move the action bar to a more reasonable position
- Device Type: For now I use more often my phone: Samsung Galaxy S24 Ultra, Android 16, One UI 8.0
- OS Version: Android 16, One UI 8.0
- Platform: Android
- Sky Version (Build Number): 0.32.6 (374375)
- Bug Description: I can't unlock all items from 4th seasonal spirit
- I unlocked all items from 3 spirits already
- I unlocked items from 4th spirit until the node I need to meet him on the fourth floor
- I did the task for the spirit yesterday and play on the foute with him. Everything seemed to be correct
- I didn't check the spirit on the constellation
- The next day (today) I wanted to unlock the rest of items from this spirit and I can't do that. There is a message that I need to check in couple of days. Now I can't buy the ultimate cape because I can't reach the seasonal heart
- I'm afraid it won't unlock. Please help 🥺
- Additional Info: I don't have a clue. All the quests I do with my partner in the same time and he doesn't have this issue
- Device Type: Device: Redmi Note 14pro+
- OS Version: Android 15
- Platform: Android
- Sky Version (Build Number): 0.32.8 (377953)
- Bug Description: Bug recharge prop from shared space
Step to reproduce
- make my shared space to put my recharge prop
- publish it
- it recharge my wings but once i get out from shared space my wings out of energy
- I used other player shared memory to recharge my wing
- same thing happen
Result: My wing not recharge after used fire prop in shared spa ce
Expected result: The fire prop recharge my wing, and my wing still recharged after I went out from shared space
- Additional Info: No clue, please fix it
- Device Type: iPadAir
- OS Version: 14.5
- Platform: iOS
- Sky Version: 0.32.7
- **Bug Description:**While playing Sky, the screen freezes, and even after restarting, it remains black, forcing me to restart again.
- Additional Info: My friends have also experienced freezes when visiting the Canyon or the Flower and Bird Lord.
- Device Type: Tecno Pova 5
- OS Version: Android 14
- Platform: Android
- Sky Version (Build Number): 0.32.6(374375)
- Bug Description: Random teleportation to softlock prologue cutscene of the first quest of the Little Prince in the middle of gameplay. It looks like a super fast acceleration or fall and then transition.
- Steps to Reproduce:
- Have a low percentage of free memory in the phone;
- Start the Sky and just go to turtle;
- After some time actively swimming in the water you should saw the result.
- Result: softlock cutscene.
- Expected Result: NORMAL GAMEPLAY or at least ability to exit the cutscene.
- Additional Info: As I wrote it may happens as memory overflow glitch, but why exactly Little Prince first quest prologue and especialy softlock?... Mystery for me.
- Device Type: Poco X7 Pro
- OS Version: Android 16
- Platform: Android
- Sky Version (Build Number): 0.32.8 (377953)
- Bug Description: The game was frozen solid.
- Finish eating the pies at Grandma's.
- Go to the green cave at :45-:46 minutes. (In my case, the error was observed on the first day after the update, May 25, 2026, 0:46 PDT)
- Watch as the picture freezes and the sound disappears. Your friends see you hovering in the air, as if you've turned off the game.
- Re-enter the game so that the game works normally again
- Additional Info: -
- Device Type: Intel(R) Core(TM) i7-10700, NVIDIA GeForce RTX 4070, 1. 32 GB
- OS Version: Windows 10 Pro
- Platform: PC
- Sky Version (Build Number): 0.32.7 (375484)
- Bug Description: Game freeze while collecting wing buffs in eden
- Steps to reproduce
- In Orbit/Passage
- Run down the line of spirits to collect wing buffs
- Game freezes during collection. Roughly around 75/129 wing buffs, but I also saw it freeze at higher and lower numbers. In one freeze frame, it looked like approximately where the dreams spirits were becoming visible.
- Result: game freezes and must be force closed.
- Expected: I'm able to run to the end of the lineup and be reborn.
- Additional Info: I was able complete the process the time I turned off auto-skip cutscenes (and manually skipped), but as it was only once I can't be certain it was the cause. My friend on switch was also experiencing the same issue. I last ran eden on 03-10, so the Hiking Grouch buff was new.
- Device Type: Samsung Galaxy S23 Ultra
- OS Version: Android 16 (OneUI 8.0)
- Platform: Android
- Sky Version (Build Number): 0.32.8 (377953)
- Bug Description: The game freezes whenever you walk around in Aviary
- Steps to Reproduce
- Go to Aviary in Sky
- Walk through the little tunnel to the right of the cinema theater and start heading towards the closets
- Result: The game freezes and doesn't allow any input in terms of movement or opening any menus
- Expected Result: The game doesn't freeze and works as intended.
- Additional Info: It started happening with this patch, wasn't an issue prior to last night's update
- Device Type: ipad Pro 2024 m4
- OS Version: Ios 26.3.1
- Platform: iOS
- Sky Version: 0.32.7(375484)
- **Bug Description:**I can't redeem Ancestor items in the game; the tree is locked. When I click on it, it says to come back in four days. It showed this message the day before yesterday. Yesterday, when I switched devices, one device showed "come back in three days" and the other showed "come back in four days." Today, every time I log in, it shows "come back in three days." Steps to reproduce: Log in to the game and open the Ancestor redemption tree. Result: The tree is locked. Expected result: I should be able to redeem Ancestor items without the tree being locked.
- Additional Info: None. That’s the extent of my issue. I only have a screenshot of the locked exchange tree.
- Device Type: - Samsung Galaxy Tab A9+
- Lenovo Laptop-NP3L99FR IdeaPad 3 14ADA05 (Windows 11, Version 25H2, AMD 3020e Radeon Graphics 1.20 GHz, RAM 8.00 GB Storage 238 GB, 64-bit operation system)
- OS Version: Android 11
- Platform: Android
- Sky Version: 0.32.8.377953
- Bug Description:- I encountered a freeze bug while I was in the Reborn realm after leaving Eden.
- Just as I was receiving the wing buff from the spirits, a freeze bug suddenly occurred.
- This bug initially occurred on my laptop (on Steam), so I thought it was just a problem with my laptop. When I switched to my tablet, it turned out the bug was happening on my tablet as well.
- Additional Info: -
- Device Type: tecno spark 30c
- OS Version: Android 14
- Platform: Android
- Sky Version: 0.32.8.377953
- **Bug Description:**So, when I finished Eden and was about to collect the Wing Light from the Spirit, the Sky screen suddenly froze and wouldn’t respond to any taps. I’ve already logged out and back in, uninstalled Sky, and re-downloaded it, but the problem is still the same.
- Additional Info: It happened right after I finished Eden and was about to collect the Wing Light—when my Wing Light level reached 40–50, it suddenly froze like that.
- Device Type: - Loại thiết bị : Iphone 15 promax
- Phiên bản hệ điều hành: 26.3.1 (a)
- Loại ứng dụng Sky: global
- Phiên bản ứng dụng Sky: Phiên bản cập nhập mới nhất ngày 25 tháng 3 năm 2026 (Người chơi ở Việt Nam không thể tìm thấy trò chơi trên appstore, tuy nhiên vẫn có thể cập nhập trò chơi)
- Sky ID (Kiểm tra cài đặt trong trò chơi): ed9c3824-2078-42a8-ae4d-f726455779f2
- Mô tả sự cố và cách khắc phục:
Xin chào! Trò chơi đang bị lỗi ở khu vực “Không Gian Chung”. Tôi hết năng lượng và vào “không gian chung” để sạc cho đôi cánh của tôi, chỉ cần thoát ra khỏi khu vực “không gian chung” thì năng lượng của tôi lại biến mất. Nó chỉ bị như vậy trong hôm nay thôi. Tôi đã tắt game đi và bật lại nhiều lần ở nhiều khung giờ khác nhau, và trò chơi vẫn bị lỗi. Tôi có video
Hello! The game is experiencing a bug in the “Shared Space” area. I run out of energy and enter the “Shared Space” to recharge my wings, but as soon as I leave that area, my energy disappears again. This issue has only been happening today. I’ve tried closing and reopening the game multiple times at different times of the day, but the problem still persists. I also have a video showing the issue.
- Tệp đính kèm
- Thông tin bổ sung
- OS Version: Ios 26.3.1 (a)
- Platform: iOS
- Sky Version: 0.32.7.375484
- **Bug Description:**Hello! The game is experiencing a bug in the “Shared Space” area. I ran out of energy and entered “Shared Space” to recharge my wings, but as soon as I left the “Shared Space” area, my energy disappeared again. This has only been happening today. I’ve closed and reopened the game multiple times at different times of the day, but the game is still glitching. I have a video
Hello! The game is experiencing a bug in the “Shared Space” area. I run out of energy and enter the “Shared Space” to recharge my wings, but as soon as I leave that area, my energy disappears again. This issue has only been happening today. I’ve tried closing and reopening the game
multiple times at different times of the day, but the problem still persists. I also have a video showing the issue.
- Additional Info: I’ve included everything in the message above
- Device Type: any
- OS Version: Android
- Platform: Android
- Sky Version (Build Number): 0.32.8 (377953)
- Bug Description: game randomly and completely freezes on some area transitions. the sound keeps playing but the screen is completely unresponsive and the game needs a full restart to recover.
- Additional Info: -
- Device Type: iPad pro 2nd gen
- OS Version: 26.4
- Platform: iOS
- Sky Version (Build Number): 32.7 375484
- Bug Description: Game froze when I was running into broken bridge section of forest from granny's area
Just in case timestamp is needed - this happened at 9:12pm GMT Wednesday evening!
I had just finished collecting wax and dye butterflies with a friend, then we ran into the next area at the end of the granny forest section, I froze at the door before the transition screen even happened and my friend watched as I stood still for a moment and then vanished as though we split
On my end everything was entirely frozen, I couldn't move my avatar and I had to restart the game to get it working again
I'm not sure what caused it because this also happened to me yesterday when I was entering aviary from homespace after lighting my friend constellation, again I had to restart the app to get everything working again
I don't think it's cosmetic related because I wore two completely different outfits for both instances
It might be server merging/splitting or transition screen related but I haven't been able to recreate it, it just seems to happen randomly
- Additional Info: -
- Device Type: Iphone SE second generation
- OS Version: ios 18.5
- Platform: iOS
- Sky Version (Build Number): 0.32.7 (375484)
- Bug Description: after the latest update, the grab button for the key to the mischief cage is higher than it should be
step 1: go to my door
step 2: expect the grab icon to be on the key on my shelf
result: icon is in the ice block above the shelf
expected result: the grab icon would be on the key like it was before the update - Additional Info: this happens even after moving the key (image 1 is before moving, image 2 is selecting the key and then placing in the same spot, image 3 is after moving it to the floor)
- Device Type: Tecno Pova 6
- OS Version: Android 15
- Platform: Android
- Sky Version: 0.32.7 (375484)
- **Bug Description:**I found a strange spirit while exploring Treasure Reef.
- Steps to Reproduce:
Enter Treasure Reef as usual through the portal in the Golden Wasteland. - Result: Found a strange spirit near the left entrance.
- Expected Result: There shouldn’t be anything there.
- Additional Info: No, I don’t have any other information.
- Device Type: Samsung Galaxy S25
- OS Version: Android 16
- Platform: Android
- Sky Version: 0.32.8 (377958)
- **Bug Description:**ㅤ
- Steps to reproduce: Play the game.
- Result: The screen freezes or the game crashes unexpectedly at any time.
- Expected result: Normal gameplay should be possible.
- Additional Info: None
- Device Type: AMD Ryzen 7 5800 8-Core Processor
NVIDIA GeForce RTX 3060
16 GB - OS Version: Windows 11
- Platform: PC
- Sky Version (Build Number): 0.32.7 (375484)
- Bug Description: npc spirits showing up randomly
- Steps to Reproduce:
- go to hermit valley
- days of style guide & spinning mentor are just randomly there on a plateu near the hermit's cave
- Additional Info: im not sure they're supposed to be there lol
- Device Type: Xiaomi HyperOS
- OS Version: Android 16
- Platform: Android
- Sky Version: 0.32.8 (377953)
- Bug Description:- I went to Eden Park to be reborn.
- I’ve reached the final location (the light)
- When I tried to pick up the wing light at the end, I got stuck on a frame
- The screen won’t move and stays stuck there
Result: I waited and restarted repeatedly, but it’s still stuck on the same frame
Expected result: After restarting, I can enter the sky and play again
- Additional Info: None
- Device Type: AMD Ryzen 7 7800X3D 4.2GHz Processor;AMD Radeon RX 9070 XT;32GB DDR5-6000 Ram;Samsung 2TB solid state drive
- OS Version: Windows 11
- Platform: PC
- Sky Version (Build Number): 0.32.7 (22302673)
- Bug Description: A friend and I repeatedly experienced crashes while just running around. we made it through Forest for our dailies, went to home then entered Valley. When we entered the Citadel, we both experienced a crash shortly after. once again within 5-7 minutes after rebooting the game, while in Aviary Village.
I assume you could reproduce this easily through just running around.
I expected the game to run smoothly as until yesterday I hadn't experienced any crashes that weren't by my own mistakes.
- Additional Info: I asked in the server in the questions and help channel, apparently it's a common issue after the recent hotfix and to submit a report.
My friends and I are usually moving around rather fast, I suspect that may have to do with something? it's never been a problem before though.
- Device Type: Ipad Air 11 inch
- OS Version: IPadOS 26.3.1 (a)
- Platform: iOS
- Sky Version (Build Number): 0.32.7.375484
- Bug Description: A friend and I repeatedly experienced crashes while just running around. we made it through Forest for our dailies, went to home then entered Valley. When we entered the Citadel, we both experienced a crash shortly after. once again within 5-7 minutes after rebooting the game, while in Aviary Village. The second time we crashed, it happened at exactly the same time
Simply playing the game - especially running around - should reproduce the error.
I expected the game to run smoothly as until yesterday I hadn't experienced any crashes that weren't by my own mistakes.
I asked in the server in the questions and help channel, apparently it's a common issue after the recent hotfix and to submit a report.
My friends and I are usually moving around rather fast, I suspect that may have to do with something? it's never been a problem before though.
- Additional Info: Nothing additional I can think of.
- Device Type: Redmi A5
- OS Version: Android 15
- Platform: Android
- Sky Version (Build Number): 0.32.8 (377953)
- Bug Description: The wing didn't recharge when entering shared space with fire prop.
- Step to reproduce
- Find shared space that has fire prop in it
- Enter the shared space.
- Get close to the fire prop and lit it.
- Wait until the wing fully recharge
- Get out from shared space
*Result: the wing return as unrecharge state/empty
*Expected Result: The wing should stay as recharged/full
- Additional Info: It happens to someone else too
- Device Type: Tecno pova 4
- OS Version: Android 12
- Platform: Android
- Sky Version (Build Number): 0.32.8 (377953)
- Bug Description: I was finishing my ascent in Eden, collecting the wings at the end, on wing number 36 the screen froze, the game kept playing but the character didn't move and I couldn't advance from the area and it always remains in the same frame
- Additional Info: It only happens in that section. I closed the account and reopened it and deleted the data, but it won't let me move past that area.
- Device Type: Iphone 16
- OS Version: 26.1
- Platform: iOS
- Sky Version (Build Number): 0.32.7
- Bug Description: Game randomly freezes. Doesnt matter what realm or where, it randomly freezes and i cant play unless i relog.
- Additional Info: -
- Device Type: Huawei nova 5t
- OS Version: EMUI 12.0.0
- Platform: Android
- Sky Version (Build Number): 0.32.8(377953)
- Bug Description: Screen freeze cannot move
- Additional Info: Facing same problem within 15 minutes
- Device Type: Switch 2
- OS Version: 22.0.0
- Platform: Nintendo Switch
- Sky Version: 0.32.7(375484)
- **Bug Description:**Reproduction Steps: Go from Home to Town and enter your own nest → Rearrange your nest → Move from your nest to a friend’s nest
Result: The furniture in the friend’s nest is not displayed. It appears completely empty.
Expected Result: The friend’s nest should be displayed as it is - Additional Info: First image: View from switch2. Second image: View from the friend’s perspective.
- Device Type: iPhone 13
- OS Version: iOS 26.1
- Platform: iOS
- Sky Version (Build Number): 1.32.7
- Bug Description: When I finish completing the daily quests, I cannot claim the bonus candle normally.
This causes me to actively reposition myself to attempt to claim it.
- Additional Info: my normal routine is to login get my daily quests complete my daily quests go back to the home hub receive my daily quests. Get the candle then get the bonus candle but for the past few days, it’s been pretty hard to try and get it because whenever I walk up to it, my character will start to tweak out in a sense and it will not work out properly. I could not get a recording of it happening, but if it happens again tomorrow, I will record a video and I will send it.
- Device Type: iPad 9th gen
- OS Version: iOS 26.0
- Platform: iOS
- Sky Version (Build Number): 0.32.7(375484)
- Bug Description: I cannot hear sounds even though I am not on mute and have earphones connected.
Steps to Reproduce:
Open sky
Launch the game
Hear the game's background music and sounds.
Result: I hear nothing despite my earphones being connected
Expected result: I should be able to hear the sounds instead of restarting the game once or twice. - Additional Info: My settings are normal and I do not have volume set to zero. Sound is only heard after I restart the game once or twice.
- Device Type: iPad 8th Gen
- OS Version: iPadOS 16.5.1
- Platform: iOS
- Sky Version (Build Number): 0.32.7 (375484)
- Bug Description: Sky audio isn't working
- turn on music (on spotify for example)
- all ingame sounds are off, and i can't play the daily music sheet
- turn music off
- ingame sounds take a moment to adjust (it was there for a moment then gone and then back), music sheet directions show up
Expected Results: ingame music turns off when i have spotify on, but i can still hear everything else like honks, environmental noises (eg. sliding on ice in ice rink), and musical instruments.
- Additional Info: This used to not be an issue. Idk if this was on purpose or a bug, but id like to please hear sky honks with my music on. And play the sheet. If this is on purpose, then maybe make the feature of turning sky audio off optional, but not forced. Thanks!
- Device Type: AMD Ryzen 7 3700X, NVIDIA GeForce RTX 3090, 32GB DDR4 RAM, SSD 1TB
- OS Version: Windows 11
- Platform: PC
- Sky Version (Build Number): 0.32.7.375484
- Bug Description: Unable to unlock tier 4 of seasonal spirit tree after completing spirit meetup
Steps to reproduce: Open seasonal constellation, select spirit with pending tier 4 unlock, click on unlock icon
Result: "This moment can't be relived right now" popup and no unlock
Expected result: Tier unlocks - Additional Info: No
- Device Type: ipad pro m2 2022
- OS Version: iPadOS 26.3.1 (23D8133)
- Platform: iOS
- Sky Version: 0.32.7 (375484)
- **Bug Description:**The game sometimes freezes while playing. This has never happened before on my iPad; apps rarely freeze on iOS, though they might occasionally force close. However, this game actually freezes and has to be force-closed and restarted.
- Additional Info: None
- Device Type: Infinix note 40 pro+
- OS Version: Android 14
- Platform: Android
- Sky Version: 0.32.8 (377953)
- **Bug Description:**Suddenly, a divine light illuminated my screen, turning the entire screen white except for the UI. However, when I used the in-game recording/camera feature or re login, everything returned to normal
- Additional Info: -
- Device Type: Intel Core i9-14900KF, NVIDIA GeForce RTX 4080 Super, 11GB used of 32GB 4400MHz DDR5 RAM, SSD 2TB
- OS Version: Windows 11
- Platform: PC
- Sky Version (Build Number): 0.32.7 (375484)
- Bug Description: Sky may freeze or crash when transitioning between maps, especially if you do so quickly.
Steps to Reproduce:
- At Village of Triumph, used the Portals button to return to old homespace
- Immediately ran through the Aviary portal when loading into old homespace
Result: The game permanently froze and needed to be fully closed.
Expected result: Sky should not freeze during normal gameplay.
- Additional Info: N/A
- Device Type: Intel Core i9-14900KF, NVIDIA GeForce RTX 4080 Super, 11GB used of 32GB 4400MHz DDR5 RAM, SSD 2TB
- OS Version: Windows 11
- Platform: PC
- Sky Version (Build Number): 0.32.7 (375484)
- Bug Description: Energy regeneration doesn't work properly in shared spaces. When leaving the space, flight energy that is consumed within them is regenerated, and flight energy gained in them is removed.
Steps to Reproduce:
Spent flight energy is regenerated:
- Enter a shared space
- Fly directly out of the shared space
- The spent flight energy is instantly regenerated when the player leaves the space
Energy gained is removed:
- Enter a shared space with props that recharge your flight energy
- Recharge any amount of energy
- Leave the shared space
- The exact amount of recharged energy is instantly removed
Result: Flight energy that is consumed in the space is regenerated upon leaving. Flight energy gained in them is removed.
Expected result: Energy spent while inside a shared space should not be regenerated when leaving the space. Energy gained shouldn't be removed when leaving the space.
- Additional Info: N/A
- Device Type: Nintendo Switch
- OS Version: Switch ver 0.32
- Platform: Nintendo Switch
- Sky Version (Build Number): 0.32.7(375484)
- Bug Description: I cannot add friends through friendship codes any more.
•I log in and select "Sky Codes" and enter a code given to me by a potential friend
•I type the code in correctly (Upper or Lower case does not matter, both should work and have in the past)
•The result is I cannot add anyone because I neither get an error or an accepted message while using my Switch console. Therefore, if I use a code to add someone I have to be on mobile
- Additional Info: No
- Device Type: PC/steam
Processor Intel(R) Core(TM) i3-10100 CPU @ 3.60GHz (3.60 GHz)
Installed RAM 8.00 GB (7.87 GB usable)
Device ID [SKY ID REDACTED]
Product ID 00325-82037-43257-AAOEM
System type 64-bit operating system, x64-based processor
Pen and touch No pen or touch input is available for this display - OS Version: Windows 11
- Platform: PC
- Sky Version (Build Number): 0.32.7 (375484)
- Bug Description: After about an hour of game play my game freezes whenever I try to load into a new area. I have no idea how to recreat this since it has been happening at random the past couple days. I have to ed task each time it happens as the entire program refuses to respond.
Also I am still having the issues with being stuck when i choose a Light mending tool outside of the seasonal mission, Completely making the light mending area inaccessible to me after the main season missions are done.
- Steps to Reproduce:
-Stand on the table in light mending area so you ca access the tool select
-Select tool - Result: Stuck in the cutscene showing selected tool.
- Expected result: Exiting the cutscene correctly.
- Additional Info: No clue why this is happening. The first issue hass only been happening for 3 days and the second issue has been happening for 4 to 5 season missions ago
- Device Type: IPadOS version 26.3.1 (a)
- OS Version: IPad Air
- Platform: iOS
- Sky Version (Build Number): 0.32.7.375484
- Bug Description: My game froze 6 times yesterday and each time I had to restart the game. The last time I was in Eden and had to go back.
Today it froze on me again and also, while I was trying to renew my elder mask there was a giant jug on top of the candles by the altar preventing me from renewing my mask.
I took a picture of this.
I’ve seen grey players freeze mid air just hanging there.
The game is extremely buggy. I’ve never seen it like this the whole time I’ve played this game. - Additional Info: It all started after this current update
- Device Type: iPhone 13 Pro Max
- OS Version: iOS 26.2
- Platform: iOS
- Sky Version (Build Number): 0.32.7 (375484)
- Bug Description: I can’t collect any wax or seasonal candles
-steps to reproduce: - log in
- try to collect wax/get dailies
- can’t collect either of them
-result: I cannot collect any wax/candles or any of the daily tasks, thus, I cannot collect my candles
-expected result: I wanted to collect wax and candles - Additional Info: This is only happening with the candles and the tasks, everything else seems to be working as expected, I was able to get the TS’s cosmetics and my candles went down due to the purchase(stayed that way as well, so it’s normal) along with my hearts.
- Device Type: iPhone 13
- OS Version: Ios 26.3
- Platform: iOS
- Sky Version (Build Number): 0.32.7 (376484)
- Bug Description: I don’t know how it happened, it just happened randomly. Whenever I tried to jump/fly while sprinting or moving in general it won’t work unless I press it the same time as I’m moving
- Additional Info: It also doesn’t work when im flying or trying to switch flight modes
- Device Type: Nintendo Switch
- OS Version: Nintendo Switch Firmware version 21.1.0
- Platform: Nintendo Switch
- Sky Version (Build Number): 0.32.7 (375484)
- Bug Description: Freezing in Orbit when gaining Wings from Ascended Spirits
- Steps to Reproduce:
-- Complete a run through Eden on latest build
-- Go through Orbit and get to outfit shrine
-- Proceed to get Winged Lights from Ascended Spirits - Result: Game freezes mid wing level upgrade
-Expected Result: Game should not freeze during this stage - Additional Info: This bug appears to be happening after the latest update to the client. While the programmed failsafe to return players to The Light works, the bug reoccurs upon second attempt to collect the Wing Levels.
- Device Type: PC/Steam:
CPU - Rizen 5 5600
GPU - RX 6600 XD
RAM - 32GB 3200mhz Corsair - OS Version: Windows 11
- Platform: PC
- Sky Version (Build Number): 0.32.7.375484
- Bug Description: My game freezes so I have to force close it and restart it
Steps to reproduce: - I've only had this bug three times and I'm not super clear as to what causes it but I'll explain what I'm usually doing when it happens
- I'm usually jumping or flying into a realm and then Ill freeze mid-action
- Additional Info: I do also slide through the different realm portals as well so I'm not sure if that would help or not I don't know if it would have to do with anything but I play on controller with PC so I don't know if that would help.
- Device Type: PS5
- OS Version: Playstation
- Platform: PlayStation
- Sky Version (Build Number): 0.32.8.377953
- Bug Description: The screen freezes and the game crash especially in Eden where I'm stuck now. This happens when you try to collect back the wing lights from spirits.
I can't enter any realms or continue further in the game. Please, fix this issue as soon as possible so the new travel spirit won't miss it . I tried lower the graphics and skipping the scenes, the same issue occurs. - Additional Info: This game freezes happens in the end of Eden when spirits assemble to give you back the wings at number 52-70
- Device Type: Samsung Galaxy s20FE
- OS Version: Android 13
- Platform: Android
- Sky Version (Build Number): 0.32.8.377953
- Bug Description: My game freezed/ crashes after completing eye of eden when collecting the winged light from the spirits.
- Attachment URL: #screenshots-and-videos message
- Additional Info: Sorry, I do not.
- Device Type: CPU - Ryzen 5 5600GT
GPU - Radeon RX 6600
16GB of ram - OS Version: Windows 11
- Platform: PC
- Sky Version (Build Number): 0.32.7.375484
- Bug Description: The game has been freezing too often. It's gotten to a point where it isn't just an isolated occurrence, but it's hindering my farm and capacity to play/do dailies/socialise. The only way out of a freeze is to force close the game. It has happened on the phone (iPhone), too, but i noticed it's more constant on PC. Possibly because it's where i mainly play.
- Additional Info: I still hear the music, but nothing else. Not even honks. The game enters the state where it says "not responding" over the window.
- Device Type: iPhone 16 plus and Nintendo switch 2
- OS Version: iOS 26.3.1 and Nintendo switch 2 version 22.0.0
- Platform: Android
- Sky Version (Build Number): 0.32.7 (375484)
- Bug Description: When I got to the rebirth part in Eden the game crashes every time I get to that part
- Additional Info: The game crashes every time I go to Eden tell the others about this issue
- Device Type: Device type: Nintendo Switch 1
- OS Version: Operation system version: 22.0.0
- Platform: Nintendo Switch
- Sky Version (Build Number): 0.32.7.375484
- Bug Description: Isle of dawn makes my game crash, then I'm not able to play the game at all!
Steps to reproduce: Enter Isle of Dawn, game crashes.
Exit the app and enter again.
Result: After you see the close up shot of the statue (home) your screen fades to black and now you can't play at all.
Expected result: Being able to play the game. - Additional Info: I don't know if it's related but I was holding my friend's hand both times the game crashed on Isle. The first time exiting and entering again I could play normally, the second time it's where I couldn't play anymore.
- Device Type: Motorola G56 5G
- OS Version: Android 15
- Platform: Android
- Sky Version (Build Number): 0.32.8 (377953)
- Bug Description: I am experiencing a critical issue when trying to log into my existing account. Upon reaching the main menu, if I tap on "Login Method," the game screen freezes completely. No login options (Google, Facebook, etc.) are displayed, and I am forced to close the application.
Curiously, if I select "Start" (to begin a new game), the game loads and runs without any problems. The issue is strictly limited to the authentication interface call.
Steps I have already taken:
Cleared cache for both Sky and Google Play Services.
Verified that Android System WebView is up to date.
Tested on both Wi-Fi and mobile data.
Disabled all screen overlays and "Game Mode" features.
I have attached a video and a screenshot showing the exact moment the freeze occurs. I look forward to your assistance in recovering access to my account.
Best regards. - Additional Info: No
- Device Type: iPad 11 (2025)
- OS Version: iPadOS 26.3.1 (23D8133)
- Platform: iOS
- Sky Version (Build Number): 0.32.7
- Bug Description: I can’t finish my Eden Run
Steps to reproduce:
Go to the Eye of Eden and finish it
Assend to Orbyt
Collect the assended candles
Move forward to the exit of Orby
Walk towards the spirits to collect their wing buffs as per usual
Result: The game freezes and one can’t be reborn or collect any wing buffs.
Expected Result: Winger lights should be collected normally and be reborn, playing the game as usual. - Additional Info: I don’t know .. maybe the new Traveling Spirit wing buff, I bought it today and I has this issue, but my friend didn’t buy it and they didn’t have a freeze.
- Device Type: Device: pc
System: windows 11
Sky on steam, updated 3/24
Version 32.7
Going through Eden is fine, but you can't leave the light. Game freezes as you collect winglight and you can't be reborn.
Restarting game/steam/pc doesn't fix it. Friend on steam deck says it's new to the update as they did Eden Saturday, no issues. Today their game stalled out in the same spot.
- OS Version: Windows 11
- Platform: PC
- Sky Version (Build Number): 32.7
- Bug Description: You can't exit the light to be reborn. The game crashes before all the spirits give you wing lights.
- Additional Info: It looks like you can be reborn if you avoid collecting winglight. So it may be an issue with that.
- Device Type: iPad Pro 2021
- OS Version: iPadOS 26.3.1
- Platform: iOS
- Sky Version (Build Number): 0.32.7.375484
- Bug Description: Game freezes when leaving and entering new spaces:
- steps to reproduce:
- Leave designated are (elevated clearing or aviary load point)
- game freezes while walking and crashes
Result: game freezes and crashes
Expected result: walk without issues - Additional Info: I sadly don’t have much to offer. My iPad is almost exclusively for Sky now and has little storage issues now. It didn’t have these bugs until today, after the hot fix yesterday.
- Device Type: Ipad pro
- OS Version: Ios
- Platform: iOS
- Sky Version (Build Number): 0.32.7
- Bug Description: I cannot move foward from the fifth quest from the hopefully steward
- Additional Info: I tried re seeing the previous quest’s completion animation but that would not work either
- Device Type: iPhone 16 plus and Nintendo switch 2
- OS Version: iOS 26.3.1 and Nintendo switch 2 version 22.0.0
- Platform: Android
- Sky Version (Build Number): 0.32.7 (375484)
- Bug Description: Tgc please notice this bug
The game crashes every time I go to orbits winged light part
- Additional Info: No it came outta nowhere
- Device Type: PlayStation
- OS Version: PlayStation 5
- Platform: PlayStation
- Sky Version (Build Number): 1.70
- Bug Description: I can’t collect my seasonal candle and it’s making me very mad.
- Additional Info: No
- Device Type: Steam, Intel Core i7-14650HX, 32.0GB RAM, 10GB GPU
- OS Version: Windows 11
- Platform: PC
- Sky Version (Build Number): 0.32.7.375484
- Bug Description: Crash when collecting orbit winged light, unable to leave orbit.
Steps to reproduce: - Go through Eden as usual
- Attempt to collect winged light in Orbit
- Game crashes, booting me into a Stormlock. Further attempts to collect the WL yielded the same result.
- Additional Info: Attempted again while filing the report, and was able to collect Winged Light as usual? I still crashed ~2 times beforehand.
- Device Type: redmi note 10 5g pro
- OS Version: 13
- Platform: Android
- Sky Version (Build Number): 0.32.8 (377953)
- Bug Description: game freezes and softlocks the app when going to new places
- Additional Info: main problem: after the update, game freezes on random occassions, but most especially when going to new places. there are times when after going back to old home and immediately going to a new realm, the game would freeze and softlock the app.
steps to reproduce: 1. log in to game.
- proceed to other places.
- game freezes until i manually have to exit and restart app.
expected result: no freeze or lag or crashes at all
- Device Type: ipad gen 4
- OS Version: ios 26.3.1(a)
- Platform: iOS
- Sky Version (Build Number): 0.32.7 (375484)
- Bug Description: Lightmending's final season cutscene did not run as intended, I'm pretty sure. I ran both my ipad and android at the same time and ipad's one completed significantly earlier - it ran the usual end cutscene that would play, cut to my player standing in the center scene, then to the spirits bowing and then they shot off into the sky. There was no prompt to take a picture or anything at all.
Steps to reproduce:
- Start the final cutscene after completing the quest
- the quest plays
Result: it plays as intended but a whole portion was skipped
Expected result: to be able to fully experience the final cutscene - Additional Info: genuinely I just hit the ❕ and the cutscene played and skipped a whole part, there's nothing else to report
my android account went through the entire scene from beginning to end
- Device Type: Realme 65s
- OS Version: Android 15
- Platform: Android
- Sky Version (Build Number): 0.32.8
- Bug Description: whenever i enter isle of dawn it got delay for around 20 second. and in the latest version it starts crashing whenever im flying or accidentally hitting the mountain
- Additional Info: i will restart the app but it really wasting time
- Device Type: AMD Ryzen 7 7700X 8-Core Processor, AMD RADEON RX7800 XT, 32gb RAM
- OS Version: Windows 11
- Platform: PC
- Sky Version (Build Number): 0.32.7.375484
- Bug Description: I can't leave Orbit
Steps to Reproduce:
Complete Eden
Go to Orbit (hope it doesn't crash)
While in Orbit walk towards the rebirth door
Collecting WL from spirits should crash the game
- Additional Info: I've heard not collecting the WL from the Ascended Spirits allows you to exit Orbit without experiencing the Crash so it could be an issue with Wing Buffs or spirits
- Device Type: 13インチ iPad Pro M4
- OS Version: iPadOS 26.3.1 (23D8133)
- Platform: iOS
- Sky Version: 0.32.7(375484)
- **Bug Description:**When I went to the Personality Diagnosis Area, the position of the feather mark was off.
Steps to Reproduce the Issue
I entered the Home area while wearing the Office Cape.
Once inside, I changed into the initial brown cape on the second floor of the Office.
I entered the Personality Area while wearing the brown cape.
Once inside, I placed the "Flying Season Ultimate Item Camera" with a fixed angle.
Result
The wing mark disappeared from my back, and a diamond-shaped wing mark was attached to my left foot.
Expected Result
There should be a diamond-shaped wing mark on my back.
- Additional Info: None
- Device Type: Vivo
- OS Version: Android 12
- Platform: Android
- Sky Version (Build Number): 0.32.8 (377953)
- Bug Description: A self-published shared space icon now appears above the nesting key icon of the blue diamond in my nest. When pressed, the surroundings of my nest stay the same until I tap on the exit icon, which then moves me to another friend's nest. As far as I know, shared space spells are prohibited from being placed in our nests.
Steps to reproduce:
- Enter my nest via the lever on the ground floor of the aviary building.
- Approach the floating blue diamond in my nest.
Result: The published shared space icon appears above the nesting key icon.
Expected result: No other icons should appear besides the nesting key icon linked to the blue diamond.
- Additional Info: This published shared space icon only appeared after the latest update.
- Device Type: Samsung Galaxy S25
- OS Version: Android 16
- Platform: Android
- Sky Version (Build Number): 0.32.7 (375484)
- Bug Description: Sometimes I get notifications from the Sky app that don't contain any text. Due to the nature of the bug, I have no way of investigating what kind of game activity the notification comes from.
- Additional Info: I am in the PST time zone, synced with daily reset, if that helps in reviewing my account data to find the source of the notification relative to my screenshot.
- Device Type: iPhone
- OS Version: iOS 14.5
- Platform: iOS
- Sky Version (Build Number): 0.32.7
- Bug Description: When using photo button or camera prop, photos do not get saved to phone even though I have allowed photo access for the game.
Steps to reproduce: Click camera or video camera button, or take a photo using camera prop
Result: game acts like a photo/video was taken, but it is not saved to device.
Expected result: It should save the photo or video to my device - Additional Info: This has been going on for quite some time, a few months at least. I have the setting to allow sky to access photos switched on so it shouldn’t be my phone preventing it.
-
Device Type: - Device Type: iphone 14
-
OS Version: 26.3 (23D127)
-
Platform: iOS
-
Sky Version (Build Number):
-
Sky
-
Operating System Version
-
Sky App Type
-
Version of the Sky app : latest
-
Sky ID (Check in-game setting) : [SKY ID REDACTED]
-
Bug Description: I can’t finish my Eden Run
Steps to reproduce:
Go to the Eye of Eden and finish it
Assend to Orbyt
Collect the assended candles
Move forward to the exit of Orby
Walk towards the spirits to collect their wing buffs as per usual
Result: The game freezes and one can’t be reborn or collect any wing buffs.
Expected Result: Winger lights should be collected normally and be reborn, playing the game as usual. -
Additional Info: I tried to close the app three times and even restart my iphone. But it still freeze
-
OS Version: Ios 26.3
-
Platform: iOS
-
Sky Version (Build Number): 0.32.7(375484)
-
Bug Description: Asked me about this again
What is your Sky ID? (This information will be private and only visible to TGC Staff)
How do I find my Sky ID / User ID?
- Log in to Sky on your preferred device.
- Click/tap the settings cogwheel in the upper right-hand corner of the screen.
- Click/tap on Account.
- Click/tap on Account Info.
- Press the copy button and paste it here.
Expire: <t:1774624272:R>
- Additional Info: No
- Device Type: iphone 14
- OS Version: Ios 26.3 (23D127)
- Platform: iOS
- Sky Version (Build Number): 0.32.7(375484)
- Bug Description: - Bug Description: I can’t finish my Eden Run
Steps to reproduce:
Go to the Eye of Eden and finish it
Assend to Orbyt
Collect the assended candles
Move forward to the exit of Orby
Walk towards the spirits to collect their wing buffs as per usual
Result: The game freezes and one can’t be reborn or collect any wing buffs.
Expected Result: Winger lights should be collected normally and be reborn, playing the game as usual. - Additional Info: I tried to close the app three times and even restart my iphone. But it still freeze
- Additional Info: No
- Device Type: Tecno Pova 6
- OS Version: Android 15
- Platform: Android
- Sky Version: 0.32.8 (377953)
- **Bug Description:**My game freezes after a few minutes of play.
- Steps to Reproduce:
- Open and play the game as usual for about 10 to 15 minutes.
- Result: The game freezes and must be manually force-closed.
- Expected Result: The game should run smoothly as usual.
- Additional Info: None.
- Device Type: Nintendo Switch 2
- OS Version: 22.0.0
- Platform: Nintendo Switch
- Sky Version (Build Number): 0.32.7 (375484)
- Bug Description: Unable to add sky codes manually.
Steps to Reproduce:
Type sky codes manually on switch.
Result: Unable to add.
Expected Result: Should be able to add sky codes normally. - Additional Info: No
- Device Type: Redmi note 11
- OS Version: Android 13 , hyperos 1.0.8.0
- Platform: Android
- Sky Version: 0.32.8 (377953)
- **Bug Description:**I was playing the game and collecting candles for about 15 minutes when the screen froze
- Additional Info: I played for about 15 minutes and the game froze. Also, in the rose garden area near the Little Prince and the rose event, I experienced severe lag and was kicked out of the game
- Device Type: Samsung Galaxy S24+
- OS Version: Android 16
- Platform: Android
- Sky Version (Build Number): 0.32.8
- Bug Description: I was completing the red shard event in Treehouse today, the first of the second series for the day. I experienced frequent server splits and merges, with players appearing and disappearing throughout the event. It seemed several events at several stages were overlapping. One player and I seemed to stick in the same server but we had to do several rounds of the phase 2 to trigger the end phase and portal. The portal to memory never appeared as there was a full shard stone on the site from another event in process. Full AC was granted though.
Also the fallen shard music was persistent and stayed with me throughout doing dailies in Wasteland and through the Bloom event at Prairie Temple. I logged out at that point after turning dailies in to reset the audio.
- Additional Info: No other info
- Device Type: Iphone 16
- OS Version: 26.1
- Platform: iOS
- Sky Version (Build Number): 0.32.7 (375484)
- Bug Description: Character shakes while running and walking if you have anyone of any size on your shoulder.
- Additional Info: It only happens if youre moving with the acception of flying and emotes.
- Device Type: Realme narzo 20 pro
- OS Version: Android 12
- Platform: Android
- Sky Version (Build Number): 0.32.8 (377953)
- Bug Description: Bug: After Eden, when i collect winged light from spirits in the orbit, the game freezes.
Steps to reproduce: I tried closing and re-launching the game three times till now.
Result: It's still freezing.
Expected results: The game not freezing.
- Additional Info: No
- Device Type: Nintendo Switch 2
- OS Version: 22.0.0
- Platform: Nintendo Switch
- Sky Version (Build Number): 0.32.7.375484
- Bug Description: The passageway keeps on crashing my game.
Steps to reproduce.
-Finish eden and all prior
-head towards where the spirits give you the wings
-keep walking until the wing number reaches between 47 and 57
Result: the game freezes every time
Expected result: for me to continue past the spirits and end up back at my home area - Additional Info: Unfortunately not
- Device Type: PC, Asus Vivobook 15 Pro , Intel core ultra 9 185h, 24gb ram, 1.86TB storage
- OS Version: Windows 11
- Platform: PC
- Sky Version (Build Number): 22302673
- Bug Description: When I wear the Rainbow Facepaint Mask from Days of Color, the rainbow trail is bugged. When I first start moving, the trail will stay in one place and fountain up.
Steps to reproduce: - wear the Rainbow Facepaint Mask
- move
result: theres a rainbow fountain where you were
Expected result: you have a trail of rainbow particles. - Additional Info: This started happening maybe a month ago.
- Device Type: iPhone 14
- OS Version: iOS 26.2
- Platform: iOS
- Sky Version (Build Number): 0.32.7 (375484)
- Bug Description: I previously collected the winglight below the throne at starlit desert five days ago but today when I went there it was uncollected & instead another winglight was shown as collected
- Additional Info: Nope
- Device Type: iPhone SE
- OS Version: iOS 10
- Platform: iOS
- Sky Version (Build Number): 0.32.7
- Bug Description: Steps to reproduce:
- Go through Eden and aquire Ascended Candles
- Attempt to recieve winged light from previously unlocked spirits
Result: Game freezes, background music continues
Expected result: Gather all winged light and finish ascension
- Attachment URL: #screenshots-and-videos message
- Additional Info: The game freezes around the area between where I would recieve my 36th and my 72nd winged light. Despite that, the background music continues.
I have tried restarting my device and internet connection, yet the problem continues, therefore I am sure it is not a connection related issue.
- Device Type: iPhone 16 pro
- OS Version: iOS 26.3.1 (a)
- Platform: iOS
- Sky Version (Build Number): 0.32.7
- Bug Description: While exiting Eden and collecting wings on the path, the game freezes. The freeze happens before the 50th wing is collected. This varies from attempt to attempt. I’ve deleted and reinstalled the game and the problem persists. The result is that I can never exit eden. This problem also occurs on an iPad although the number of wings collected before the freeze is less around 20.
- Additional Info: Same behavior on iPad (pro 12.9 4th gen), running ios 26.3.1 (a), sky version 0.32.7 (375484), player id [SKY ID REDACTED]
- Device Type: vivo y28
- OS Version: android 15
- Platform: Android
- Sky Version (Build Number): 0.32.8 (377953)
- Bug Description: my game froze while playing and it sometimes gets laggy
yesterday while playing with a friend, we went to isle of dawn and my game froze, I had to delete it from my history and open the game again
it gets laggy while flying randomly, no trigger point or anything - Additional Info: unfortunatly I do not have any orther information
- Device Type: pc
- OS Version: windows
- Platform: PC
- Sky Version (Build Number): 2325290 (22302673)
- Bug Description: I cannot collect WL after Eden
Reproduce: go through Eden and Orbit, pass the spirits on the way to rebirth
Result: game freezes at around 50-60 wings
Expected Result: collect my WL and be reborn
- Additional Info: no
- Device Type: PC/Steam: Dell XPS 15 CPU: Intel I9, GPU: NVIDIA GeForce RTX 3050 Ti Laptop GPU, 32GM Ram
- OS Version: Windows 11 V25H2 (OS Build 26200.8116)
- Platform: PC
- Sky Version (Build Number): 0.32.7.375484
- Bug Description: [SKY ID REDACTED]
- Additional Info: Description of the problem, and how to reproduce it: Game seizes/freezes in orbit before reaching the 75 wing level. Closed game when prompted through Windows. Attempted three times and the seizure/freeze is at the same spot each time. And now my poor little skykid is STUCK IN ORBIT UNTIL THE END OF TIME! Or at least until this problem is resolved.
Additional Information: 1) Sky:COTL update was applied this morning 3/27 EDT. Experienced other freezes but restarting the game resolved. 2) Verified game files integrity in Steam --> Installed Files -> Verify integrity of game files. 10863 files successfully validated.
- Device Type: Samsung Galaxy S25
- OS Version: Android 16
- Platform: Android
- Sky Version: 0.32.8 (377953)
- **Bug Description:**ㅤ
- Steps to Reproduce:
-
- Go to Grandma's Treehouse.
-
- Click on the shared space near the treehouse to enter it.
-
- Click on the Alice Door inside the shared space to teleport to Alice Cafe.
- Result: When the screen transitions, the game suddenly freezes and becomes unresponsive.
- Expected Result: The screen should not freeze; the player should be able to move to Alice Cafe normally and control their avatar.
- Additional Info: This issue appears to be similar to the forced termination issue observed in the current version. It is possible that the two are related.
- Device Type: AMD Ryzen 7 5800X, 1 TB SSD, 32 GB RAM, NVIDIA GeForce RTX 3050
- OS Version: Windows 11
- Platform: PC
- Sky Version (Build Number): 0.32.7.375484
- Bug Description: All animations no longer seem to have antialiasing, character model and effects look very low resolution and motion is not smoothed when moving camera. It makes the game almost unplayable visually. Settings are on max resolution and framerate, and it still looks low-resolution. Turning down the settings does not help. Only seems to be affecting PC client.
- Additional Info: Problem started after game froze twice over two days, after last update patch
- Device Type: iPhone 15 pro
- OS Version: IOS 26.3
- Platform: iOS
- Sky Version (Build Number): 0.32.7
- Bug Description: My game continues to freeze at the end of the Eye of Eden, right before I can collect all the ascended light, and be reborn. If I go back, I get a portal-less realm asking me to go back and collect but it keeps freezing again.
- Additional Info: It is a problem consistent across my mobile and iPad version
- Device Type: iphone 13 and switch
- OS Version: iOS 26.3.1
- Platform: iOS
- Sky Version (Build Number): 0.32.7
- Bug Description: I can’t get all the ascended wing lights from the spirits after eden without the game freezing whether im playing on iphone or switch.
- Additional Info: No other clues
- Device Type: iPhone 11
- OS Version: iOS 17.3
- Platform: iOS
- Sky Version: 0.32.7(375484)
- **Bug Description:**I’ve fully completed this season’s final mission, but the system still shows that I haven’t—this is proof that I’ve completed it. Actually, this isn’t the first time this has happened… It’s happened multiple times on my account this season, so now I’m taking precautions and recording every time. This is truly very disappointing for our fans!!
- Additional Info: -
- Device Type: Switch
- OS Version: 22.0.0
- Platform: Nintendo Switch
- Sky Version (Build Number): 0.32.7.375484
- Bug Description: Every now and then both me and my husband have experienced our screens going black, like in the attachment. Movement is still possible, we can hear things, and see names.
Unfortunately, we haven't found a commonality between our multiple experiences and have no sure way to reproduce it. But it does seem to happen when we turn the camera.
All that we've had to do to resolve it is restarting our devices. It isn't a big deal, but it does slow down gameplay.
On top of this, we've also both been experiencing random freezes as already seen in "known issues", but I do wonder if this correlates.
- Additional Info: There is nothing else I can think of besides what I've written already.
- Device Type: Samsung A12
- OS Version: Android 13
- Platform: Android
- Sky Version (Build Number): 0.32.8 (377953)
- Bug Description: I cannot recharge my wings with my shared space
- Step to reproduce:
- I made a shared space 10 days ago it works fine
- I downloaded the recent update.
- I no longer able to recharge my wings with the same shared space anymore
- Result: Short on wings
- Expected Result: I can charge my wings like usual
- Additional Info: The recent app update causes bugs
- Device Type: iPad
- OS Version: ios 18.6.2
- Platform: iOS
- Sky Version: 0.32.7.375484
- **Bug Description:**My screen often freezes, and I can't control the camera angle or my character.
- Additional Info: -
- Device Type: iphone14 pro
- OS Version: ios26.1
- Platform: iOS
- Sky Version: 0.32.7.375484
- **Bug Description:**When I logged in, I couldn’t find my ultimate gift of hidden forest
- Additional Info: That’s it
- Device Type: Huawei Y9 Prime
- OS Version: Android
- Platform: Android
- Sky Version (Build Number): 0.32.8 (377953)
- Bug Description: I keep disconnecting everytime I get into a realm or do anything. The game keeps kicking me out alot of times. I can be in village and just enter the coffee and I get kicked out of the game and I have to get in the game all over again. Like it send me to my home page and I have to search for game icon again tap it and wait for it to log in. Sometimes it does it in the middle of a quest or something and I can't even make new friends cuz I keep disconnecting. Please help me I really appreciate it :1125248310161178674: :crying:
- Additional Info: Not really I don't why I also keep updating the game I'm sure it's up to date
- Device Type: PS5 pro
26.01-12.70.00.01-00.00.00.0.1
Live
0.32.2.365935 R93abf913
[SKY ID REDACTED]
I can’t complete the Rose quest on the sanctuary Island during the segment with the boy on the beach and wants a piggy back ride to the island peak I can’t find any work arounds
- OS Version: I’m on PS5
- Platform: PlayStation
- Sky Version (Build Number): 0.32.7 (375484)
- Bug Description: On the lightmender constellation it seems to be stuck at 95% but I have completed all of the nodes.
- Additional Info: That’s all that I have
- Device Type: iPhone 13
- OS Version: Ios 26.3
- Platform: iOS
- Sky Version (Build Number): 0.32.7 (375484)
- Bug Description: I don’t know how it happened, it just happened randomly. Whenever I tried to jump/fly while sprinting or moving in general it won’t work unless I press it the same time as I’m moving
- Additional Info: No
- Device Type: Motorola Moto stylus g 2024
- OS Version: Android 15
- Platform: Android
- Sky Version (Build Number): 0.32.8
- Bug Description: I completed the first quest in Two Embers yesterday and after was transported to cinema with zero cape energy. I mean I know I was safe in home space but it just seemed strange not to have a full recharge returned to me.
- Additional Info: No other information
- Device Type: Samsung A03
- OS Version: Android 13
- Platform: Android
- Sky Version (Build Number): 0.32.8 (377953)
- Bug Description: My screen freezes eand requires force exiting the game to fix. Especially when hanging out with friends and in underground forest, near the blue roses.
Steps to Reproduce:
-hold a friend's hand and take them to underground forest
-fly up to the blue roses as you speak with them
Result: Screen should freeze while audio continues and remains that way unless you close the game.
Expected Result: Being able to interact and fly without freezing.
- Additional Info: This also happened in other realms like vault first floor, the shipwreck in GW and Forest's rainy areas. Every time it happens when I'm trying to fly and talk with a single friend. On one occasion, a friend stated it happened to them at the same time.
- Device Type: CPU: AMD RYZEN 5 2600X
GPU: NVIDIA GeForce RTX 2060
RAM: 16.0GB
SOFTWARE: WINDOWS 11 - OS Version: WINDOWS 11
- Platform: PC
- Sky Version (Build Number): 22302673
- Bug Description: When creating a shared space - The little blue lanter/icon does not appear indicating the center of the space. This is the icon other players can interact with to see the space
- Additional Info: No, it just happened one day and never changed
- Device Type: iPad and MacBook M1
- OS Version: iPad 26.3.1 AND macOS Tahoe 26.3.1 (a)
- Platform: iOS
- Sky Version (Build Number): 0.32.7 (375484)
- Bug Description: Game crashes when the spirits give me back my wings at the end of eden/orbit.
Steps to Reproduce:
- Go through the end of eden and orbit
- Walk amogst the row of spirits that give you back your wings right before the big portal
Result: The game crashes when I reach 75 wings
Expected Result: All the spirits should give me back my wings and I should be able to go thorugh the reborn portal
Additional note: I can't play the game because the portals in the home are not activated because I'm technically not reborn yet so I'm in a loop of crashing and can't play the game. Could I be compensated for that?
- Additional Info: When i walk between the row of spirits at the end of orbit and they start giving me back my wings it crashes when I reach exactly 75 wings, not before.
- Device Type: Samsung Galaxy S25
- OS Version: Android 16
- Platform: Android
- Sky Version (Build Number): 0.32.7 (375484)
- Bug Description: I turned on the experimental feature to allow device rotation. I wanted to take some higher resolution screenshots of an outfit I just made. But even after setting my graphics quality to max and FPS to 60, the top half of the screen had a grainier image quality than the bottom half.
- Additional Info: It seems like the game camera shifts its focus to a lower height when the device is in portrait orientation.
- Device Type: CPU: AMD RYZEN 5 2600X
GPU: NVIDIA GeForce RTX 2060
RAM: 16.0GB
SOFTWARE: WINDOWS 11 - OS Version: WINDOWS 11
- Platform: PC
- Sky Version (Build Number): 22302673
- Bug Description: When going to the aviary village from the little home island aviary portal the game freezes and crashes entirely. It doesn't happen every time but this is the second time in a span of 24 hrs
- Additional Info: Nothing more I can contribute to
- Device Type: iPhone 14
- OS Version: iOS 26.2
- Platform: iOS
- Sky Version (Build Number): 0.32.7 (375484)
- Bug Description: winged light stars on the back of the cape appears strangely when using camera - with various different seasonal capes
- equip seasonal cape
- use moments ult camera
- place camera down to take photo
- winged light stars on back of cape appear weirdly or sometimes disappear
- Additional Info: no that’s all i got🙏🏻
- Device Type: pc,i7-13700,16g ddr4,ssd1t
- OS Version: pc
- Platform: PC
- Sky Version: 0.32.7(378484)
- **Bug Description:**When I teleported a friend to the Sunflower Map in the Flower Rest Festival, I found that I couldn’t water the flowers to earn tokens.
Steps to reproduce: Have a friend burn all the black flowers under the sunflowers, then teleport that friend or yourself back to Yujing after burning the black flowers, and then teleport to the Sunflower Map again. - Additional Info: None
- Device Type: PC
AMD Ryzen 7 8845HS w/ Radeon 780M Graphics CPU
NVIDIA GeForce RTX 3050 6GB Laptop GPU
DDR5 RAM 16 GB - OS Version: Windows 11
- Platform: PC
- Sky Version (Build Number): 0.32.7.375484
- Bug Description: Steps to Reproduce:
- Go to vault of knowledge
- Collect lightmending spirit to follow and level up my desperately needed friendship
- Teleport back to portals to aviary village
Result: The game crashes upon travelling to aviary village.
Expected Result: Not to crash.
This has happened three times in a row , I've had to forego getting my lightmending spirit.
- Additional Info: I believe the issue is just teleporting to aviary village. I crashed upon loading into aviary village and being teleported to the portal area.
- Device Type: Nintendo Switch
- OS Version: 22.0.0
- Platform: Nintendo Switch
- Sky Version (Build Number): 0.32.7.375484
- Bug Description: My game fails to progress the Season of Passage branch with ghe Passage Guide after completing the Passage of Resilience. Ive completed it 5 times, it shows me the 'complete' screen and cutscene but won't let me progress the story.
Steps to reproduce:
•Go to the Passage Guide
•Select the sixth node (which is current)
•Go to the mask for Passage of Resilience in Hidden forest by the bridge
•Complete Passage of Resilience
•Return to Passage guide in Isle of Dawn
•Result: Stays at the same 6th adventure node and doesnt progress
•Expected result: Finished passage should make the adventure node complete and expands the node tree for Passage Guide
- Additional Info: I've tried going to the Passage Guide both in Isle of Dawn and at Aviary Town, and both ways it won't progress. The spirit's 6th node says to go to the Hidden Forest bridge mask for "Passage of Allignment" on the node tree, but when I go to that mask, it says "Passage of Resilience." It's the one where you pick up the gray bits along a trail and stay inside the mask's light circle.
I've tried on both my Switch and my phone. The Passage completes fine, the spirit just doesn't recognize that I completed it. When I return to Isle of Dawn and wait until nightfall, it just replays the same cutscene telling me to go to the Hidden Forest mask again.
- Device Type: iPhone 12 Pro Max
- OS Version: iOS 26.3.1 (a)
- Platform: iOS
- Sky Version (Build Number): 0.32.7.375484
- Bug Description: I’ve gone to Eden but it freezes when I try to get back getting ascended wings
- Additional Info: No sorry
- Device Type: Huawei nova Y70
- OS Version: Android 10 (EMUI 12.0.0)
- Platform: Android
- Sky Version (Build Number): 0.32.7 (375484)
- Bug Description: Upon entering the game, it's impossible to switch accounts or log into an account. The game freezes when pressing the "Login" button on the main menu. The game itself freezes, as swiping on the screen, opening notifications, the game center, and other apps works without issues. After a while, the device shows the error "App not responding. Close?". Waiting longer changes nothing. Restarting the device and reinstalling the game doesn't help. Attempts to enter were made from two Huawei devices.
- Additional Info: -
- Device Type: Switch one hand held non tv dock
- OS Version: 22.0.0
- Platform: Nintendo Switch
- Sky Version (Build Number): 0.32.7 .375484
- Bug Description: Map has been breaking for me I have video. This time it was during a grandma event. I fell through the map and my body disappeared.
- Additional Info: When ever I go back to the portals the camera doesn't work and I float around like that.
- Device Type: iphone
- OS Version: ios
- Platform: iOS
- Sky Version (Build Number): 0.32.7.375484
- Bug Description: it says that i have 93% in season of lightmending despite me having every dye, cosmetic, emote. even from the guide
- Additional Info: no
- Device Type: Samsung Galaxy A56 5G
- OS Version: Android 16
- Platform: Android
- Sky Version (Build Number): 0.32.8 (377953)
- Bug Description: Dye color does not get saved in the option for default moth hair
- Steps to Reproduce:
° Put on the basic moth hair
° Go to the dye shop and dye the hair any color
° Go to the hair change area and reapply hair - Result: Dyed color revert to original color while the saved color is missing from the options
- Expected Result: Dyed color should be saved as color options
- Additional Info: No
- Device Type: iPad
- OS Version: Idk
- Platform: iOS
- Sky Version (Build Number): 0.32.7 (375484)
- Bug Description: went to eden and halfway through orbit (where ascended spirits give you winged light) my game froze
- Additional Info: Idk
- Device Type: Samsung Galaxy S24 FE
- OS Version: Android 14
- Platform: Android
- Sky Version (Build Number): 0.32.8.377953
- Bug Description: Children of light are either gone or move around
Steps:
-
Finish Eden run
-
Go on top of Prairie Temple to claim child of light/winged light
-
Child of light isnt there/already marked as claimed
-
Go on the highest peak of Prairie Peaks to claim Child of Light
-
Child of Light isn't there
-
ended up claiming Child of Light from a spot I already claimed it from
Result: Missing winged light or having to go back to areas I've already claimed it from
Expected result: The Children of Light should be in their correct places
- Additional Info: The Child of Light in the cave is where I had to claim the winged light twice. This was after I got hit by a krill and lost 2 winged light, but I had already gotten back the winged light from where they reappeared on the map; this Child of Light just moved on its own.
- Device Type: Redmi 13 pro
- OS Version: Android
- Platform: Android
- Sky Version: 0.32.8 (377953)
- Bug Description:>>> My screen suddenly froze as I was walking toward the reincarnation portal.
- Steps to Reproduce:
- Finish sacrificing the wings and head toward the reincarnation portal
- Walk and collect wing lights from the spirits
- Result: The screen freezes; I can’t move at all
- Expected Result: Able to walk smoothly toward the reincarnation portal without the screen freezing.
- Additional Info: None; my screen suddenly froze on its own
- Device Type: Ios
- OS Version: 不知道
- Platform: iOS
- Sky Version: 0.32.8377953
- **Bug Description:**184-16475493
- Additional Info: None
- Device Type: Switch
- OS Version: MOD.HAC.-001
- Platform: Nintendo Switch
- Sky Version (Build Number): 0.32.7 (375484)
- Bug Description: Since the new update, it sometimes freezes to a white screen when going home and refuses to unfreeze, forcing me to close the game and relaunch it.
- Additional Info: -
- Device Type: Samsung Galaxy A33 5G
- OS Version: android 16, One UI 8
- Platform: Android
- Sky Version (Build Number): 0.32.8 (377953)
- Bug Description: The game crashed while collecting wl or ascending.
First, while I was ascending in the orbit, the game crashed suddenly. Nothing special I was just flying collecting wax from spirits.
Second, I logged out and come back to game. Continue the ascending. And while collecting wls for 1st time, it crashed again. After that I tried collecting it for 3 more times and it's till crashed. And repeat the log out and come back thing.
For the fifth time collecting wls, I was like "oh perhaps it has trouble loading cuz I jogged while collecting wls." So I walked this time instead. Guess what. It WORKED! I don't know if it's a coincidence but it worked fifth time. But the game still crashes randomly in normal game play too. Nothing special just while we were playing normally. - Additional Info: Oh I think this is explained above. In fifth time trying I walked instead of jogging and it worked somehow. Idk if it's a coincidence.
- Device Type: Google Pixel 7 Pro
- OS Version: Android 16
- Platform: Android
- Sky Version (Build Number): 0.32.8 (377953)
- Bug Description: after the final cutscene of the lightmending group photo, taking a manual screenshot replays the last cutscene of the spirits disappearing with no spirits (havent tested camera)
- Additional Info: https://youtu.be/RWlRJRtgLH8?si=0ZYkiUjAaTFMQ-0L
- Device Type: AMD RYZEN 5 5500, NVIDIA GeForce GTX 1050 Ti, 4GB GDDR5, 16GB 3200MHz DDR4 RAM, SSD 1TB.
- OS Version: Windows 11
- Platform: PC
- Sky Version (Build Number): 0.32.7.375484
- Bug Description: My game simply crashes outta nowhere since this update, usually when I go between maps, for example, when going from Grandma area to Forest cave, the game simply freezes and its not just me, my friends around me also encounter crashes on the very same moments.
- Additional Info: Well, the times that it happened I remember having chat open (as in, typing), but in other moments I wasn't, so I'm not sure, the map loads but less than a second later it freezes and crashes
- Device Type: iPhone 14
- OS Version: iOS 26.3
- Platform: iOS
- Sky Version: 0.32.7.375484
- **Bug Description:**This version crashes immediately after installation:
- The game frequently crashes unexpectedly while playing
- The app frequently crashes upon launch
- Additional Info: -
- Device Type: AMD Ryzen 7 5800 8-Core Processor
NVIDIA GeForce RTX 3060
16 GB - OS Version: Windows 11
- Platform: PC
- Sky Version (Build Number): 0.32.7 (375484)
- Bug Description: Season of Lightmending: unable to progress friendship trees for 3/4 spirits after reliving special moments
- Steps to Reproduce:
- Have a spirit from the current season who is ready to have their moment relived
- Find spirit waiting in vault & successfully complete their memory event
- Go back home and open corresponding spirit's friendship tree
- Result: The friendship tree is still locked after reliving their moment, saying "This moment cannot be relived right now. Check back in x days."
- Expected Result: I should be able to unlock the rest of the spirits' trees after reliving their special moments
- Additional Info: The only lightmending spirit that let me progress past the special moment is Lightmending Pioneer. I relived their event thing yesterday, as opposed to the other 3 spirits, who I relived 2 days ago. This issue also happened to me last season with Migrating Manta Whisperer not being able to progress. Video is heavily compressed due to file size limit
- Device Type: iPad Air 7
- OS Version: ios 26.2
- Platform: iOS
- Sky Version: 0.32.7.375484
- **Bug Description:**My game interface suddenly freezes, and nothing moves, but this happens randomly.
Steps to reproduce: Enter Yunye—jump down from the entrance (there is a chance the game will freeze and crash).
There are a few other locations where freezing occurs: the Rainforest Campfire and the Twilight Land Campfire. - Additional Info: I don't know.
- Device Type: iPhone 14
- OS Version: iOS 26.3
- Platform: iOS
- Sky Version: 0.32.7.375484
- Bug Description:- The game still crashes frequently
- Invisible walls appear in the Forbidden Tower (this also happened frequently in previous versions)
- Additional Info: The screen freezes before the game crashes, but the audio continues; the game crashes immediately when "Game Overlay" is opened
- Device Type: Playstation 5
- OS Version: N/A
- Platform: PlayStation
- Sky Version (Build Number): 0.32.7.375484
- Bug Description: Known issue but reporting for tracking: Season of Lightmending stands at 93% complete despite unlocking everything and clearing all quests. Ultimate gift still locked behind question mark.
- Additional Info: No
- Device Type: Switch
- OS Version: 21.2.0
- Platform: Nintendo Switch
- Sky Version (Build Number): 0.32.7.375484
- Bug Description: Game freezes/crashes when going to other maps.
Happened today on my way from Granny-area to forest caves and also from old home or Aviary. - Additional Info: No, you could maybe fix the Switch version…
- Device Type: PC, windows 11, AMD Ryzen 7 7700X, Nvidia Geforce RTX 4060, Tforce Delta 32 GB RAM 5200MHz ddr5
- OS Version: windows 11
- Platform: PC
- Sky Version (Build Number): 0.32.7.375484
- Bug Description: The game freezes up when going to other maps, or going through Eden/Orbit
- Additional Info: The game seems to freeze up frequently and one time it froze my entire computer
- Device Type: PC,
CPU:
intel core i9-13900kf
GPU:
PNY RTX 4080 VERTO XLR8 GAMING EPIC-XRGB
model: VCG408016TFXXPB1
RAM:
Team T-Force Delta DDR5 6000 32gb kit bk
SSD:
Lexar NM790 4TB Gen4 M.2 NVME - OS Version: Windows 11
- Platform: PC
- Sky Version (Build Number): 32.7
- Bug Description: I keep randomly freezing, doesn't seem to matter where or when, it has happened within trials and within isle of dawn today, but has happened several times since the update. Not sure how to reproduce, but only option upon freezing is to force close the game and reopen it.
- Additional Info: -
- Device Type: iPhone 16 Pro Max
- OS Version: 26.3.1 (a)
- Platform: iOS
- Sky Version (Build Number): 0.32.37
- Bug Description: After completing Eden, the game freezes on the Star Road while collecting Winged Light, around Wing 50. The screen freezes, and when I restart the phone and the game, I find myself back in Eden, and it freezes again while collecting Winged Light.
- Additional Info: The light repair in the Knowledge Storage doesn't work yet; the game just freezes when selecting a device.
- Device Type: pc: 11th Gen Intel(R) Core(TM) i5-11400f @ 2.60GHz (2.59 GHz), NVIDIA GeForce RTX 2060, 16 GB RAM
- OS Version: Windows 11 Pro
- Platform: PC
- Sky Version (Build Number): 0.32.7.375484
- Bug Description: My game keeps randomly freezing. I've encountered crashes before but this time it is different. When I click to go to realm portals there's a chance for my game to either freeze right on the white screen or a little bit after when I try to move. It's rare, but already happened like 3 times which is enough for it to be annoying enough for me to put it into this report.
Steps to Reproduce:
be in any map other than Aviary village
click go to realm portals (mine is set as Aviary)
game freezes and I have to restart it to play again
- Additional Info: Waiting doesn't help and my internet is very good I check it every time I encounter this problem to make sure it isn't just my fault. I have to restart the game every time it happens.
- Device Type: Steam - Windows 11, AMD Ryzen 5 5600X, Nvidia RTX 3060 Ti, 16GB RAM
- OS Version: Windows 11
- Platform: PC
- Sky Version (Build Number): 0.32.7.375484
- Bug Description: Entering Forest Cavern via the hole in Elevated Clearing causes the game to crash
- Steps to reproduce:
- Travel to Elevated Clearing
- Go to hole in the large tree
- Fall through the hole (either with a friend or by using a stool to clip through)
- Game crashes upon landing in the Forest Cavern (restarting the game and warping there with the return shrine, or entering via the Wind Paths does not cause this crash)
- Expected Result: Game shouldn't crash upon loading the area
- Additional Info: Doesn't happen every time I enter the area but frequently enough for it to be an issue - perhaps related to what is happening in the server I join into/leave from?
- Device Type: Samsung ZFlip 6 & Steam (AMD Ryzen 7 5800x, NVIDIA GeForce RTX 3080)
- OS Version: Android 11
- Platform: Android
- Sky Version (Build Number): 0.32.8.377953
- Bug Description: When trying to complete eden & am being reborn, game crashes once i recieve ~50 wing light back from spirits. This has happened on both Samsung/ Android & PC. The crash has replicated four times now before i gave up.
- Additional Info: it always crashes before i recieve 55 levels. Every time. Spot on the walk doesnt matter, ive stood still and let the light come to me and it still crashes, i tried running forward as fast as possible and it crashes. always before 55 light.
- Device Type: Nintendo Switch 1
- OS Version: Nintendo Switch
- Platform: Nintendo Switch
- Sky Version (Build Number): 0.32.7.375484
- Bug Description: Everytime I claim my buffer WingedLights at Orbit the game freezes, this happened 3 times.
When I'm claiming my buffer WingedLights game freezes
What I do expect is the game not to freeze
- Additional Info: No
- Device Type: Asus ROG phone 8
- OS Version: Android 15
- Platform: Android
- Sky Version: 0.32.8 (377953)
- **Bug Description:**I'm stuck in orbit; the screen froze three times, and I've tried logging out and back in three times, but it still doesn't work.
When I was leveling up my wings to level 50, the screen froze. I was in Eden with a friend; at first, he was also affected by the freeze, but then he switched to iOS and he's fine—only I'm still stuck. - Additional Info: I don't know anything. Everything else is normal.
- Device Type: Nintendo Switch
- OS Version: 22.0.0
- Platform: Nintendo Switch
- Sky Version (Build Number): 0.32.7 (375484)
- Bug Description: Screen freezes and softlocks game in Aviary, restarting is required.
- Come out of the main shops (sliding)
- Screen freezes up, audio still plays, unable to move or do anything button or touchscreen wise.
I just wanted to go and grab dye :(
- Additional Info: I will mention that Aviary in general is a lagfest on the Switch, so it takes extra time to load the different zones, perhaps it could be related?
- Device Type: PC・Steam
Intel Core i5 13600KF
CPU windows10
GPU NVIDIA GeForce GeForce RTX4070ti
RAM 64GB DDR4
SSD 1TB - OS Version: windows10
- Platform: PC
- Sky Version: 0.32.7(375484)
- **Bug Description:**Due to a bug, I can no longer create messages on the message board.
- Additional Info: I really hope this isn't a change in the system. The messages here were full of wonderful things—words of encouragement, messages of support, and so much more. If this goes away, I'll lose all hope.
- Device Type: AMD Ryzen 3 5300U
- OS Version: Windows 11
- Platform: PC
- Sky Version (Build Number): 0.32.7.375484
- Bug Description: Constant game freezes that leads to game crashing.
- Steps to reproduce:
-Play the game for as long as you like
-It happens when you're either flying or joining a new realm/area - Expected Result: Game freezes and crshes right after.
- Additional Info: I don't have any other info since I have to restart the game when that shows up, literally making me unable to do anything more
- Device Type: PC, Intel Core i5 13gen, Nvidia GeForce RTX 3080, 64GB DDR5 ram
- OS Version: Windows 11
- Platform: PC
- Sky Version (Build Number): 0.32.7.375484
- Bug Description: game keeps crashing during before rebirth in orbit when getting wingbuffs.
- Additional Info: -
- Device Type: ASUS laptop
Windows 11
Intel(R) UHD Graphics
11th Gen Intel Core i3 1115G4
8GB 3200 MT/s RAM - OS Version: Windows 11
- Platform: PC
- Sky Version (Build Number): 0.32.7 (375484)
- Bug Description: After finishing eden, when I collect my wingbuffs the game freezes up and I have to restart the game. This has happened a few times. I waited on the loading screen for about 15 minutes and only then did I get to rebirth.
- Additional Info: No
- Device Type: Help i am stuck in a loop
playing on PC/Steam
SkyID : [SKY ID REDACTED]
Windows 11 25H2
13th Gen Intel(R) Core(TM) i7-13650HX (2.60 GHz)
RAM 16,0 GB
64-Bit-, x64-basierter system proseccor
Geforce 4060 - OS Version: Windows 11 version 15H2
- Platform: PC
- Sky Version (Build Number): 32.5(22302673)
- Bug Description: i can´t get out of eden loop
step to reproduce:
speedrun eden
fly across the castel
fly with the spirits
Result:
game crash (is not reacting Windows watchdog stopes it)
log in again on any device
eden lock active
do orbit passage again
go through rebirth
land outside home
eden lock still active (shmit) - Additional Info: I AM STUCK HERE IN MY HOME
- Device Type: Gigabyte PC
- OS Version: Windows 11 Pro 64-bit (10.0, Build 26200)
- Platform: PC
- Sky Version (Build Number): 0.32.7.375484
- Bug Description: [SKY ID REDACTED]
- Additional Info: No, unfortunately
- Device Type: Playstation 4
- OS Version: Playstation 4
- Platform: PlayStation
- Sky Version (Build Number): 0.32.7.375484
- Bug Description: I checked my season progress after i did the final mission and got every item to only see it being 95% when i got everything finished
- Additional Info: none
- Device Type: TECNO KI5k
- OS Version: Android 12
- Platform: Android
- Sky Version (Build Number): 0.32.8
- Bug Description: The Rock Toss Game in THE LAST CITY is not working properly. I mean sure I can get the wax if I just go into the container and drop the rock but that's not as fun.
• Steps to Reproduce:
-Go to The Last City and initiate the Rock Toss Game
-Try tossing the rock
• Result: The range of the rock toss isn't as much as it used to be so the rock constantly falls outside the target.
• Expected Result: The range should be larger, allowing the rock to fall inside.
- Additional Info: I don't think I can help in this situation.
- Device Type: Pixel 7 Pro
- OS Version: Android 16
- Platform: Android
- Sky Version (Build Number): 0.32.8 (377953)
- Bug Description: Game repeatedly freezes when I try to enter a new area
Steps to reproduce:
- enter into a new area in game (as in, an area different from the one I was previously in)
- get stuck on the fade-out/in screen
Result: Game doesn't transition into new area, I'm stuck in that frame
Expected result: Game transports me to a new area smoothly
- Additional Info: The only way to get the game to unfreeze is to close and reopen the app
- Device Type: PC, Intel Core i7 11700, NVIDIA GeForce RTX 3070 Ti, 8GB GDDR6X, 32GB 3200MHz DDR4 RAM, SSD 1TB
- OS Version: Windows 11 Pro 25H2
- Platform: PC
- Sky Version (Build Number): 0.32.7.375484
- Bug Description: There's a bug when i drop in Hidden Forest's Elevated Clearing going into Forest Cavern, the game hang. It happened to me once before and just today.
My friend who is with me playing on Nintendo Switch OLED also hang today when we drop after the loading. - Additional Info: Don't have any more information
- Device Type: IPhone XS Max
- OS Version: IOS 18.7.6
- Platform: iOS
- Sky Version (Build Number): 0.32.7 (375484)
- Bug Description: I cannot collect the light in daylight prairies. I fly straight through and so I cannot complete my daily quest.
Have restarted the game
Have used different devices
Issue still occurs.
I should be able to collect the light and complete my daily quest. - Additional Info: I’ve restarted, used different devices, tried catching it many times in different places in the area. Nothing has worked
- Device Type: AMD RYZEN 5 5500, NVIDIA GeForce GTX 1050 Ti, 4GB GDDR5, 16GB 3200MHz DDR4 RAM, SSD 1TB.
- OS Version: Windows 11
- Platform: PC
- Sky Version (Build Number): 0.32.7.375484
- Bug Description: I just did eden and I'm in orbit, everytime I go through the wingbuff hallway my game freezes, I can't get out of orbit
- Additional Info: -
-
Device Type: Nintendo Switch 2
-
OS Version: N/A
-
Platform: Nintendo Switch
-
Sky Version (Build Number): 0.32.7.375484
-
Bug Description: It didn't let me collect the wax during the turtle event. It was my first time doing the event today.
-
Go to turtle at sunset
-
Burn the big plant on the turtle's back
-
Clear the clams
Result: Wax just floats there
Expected result: Wax comes into me and towards my daily wax count.
- Additional Info: No
- Device Type: Nintendo switch 2, v22.0, Sky app up to date, ID [SKY ID REDACTED]
I have been trying to complete Orbit and get back to the game, but every time I try to reach the door through my ascended spirits the game crashes. When I restart, it sends me right back to orbit. I have no way to play the game. - OS Version: The one for Switch 2 ( I don't know the exact name )
- Platform: Nintendo Switch
- Sky Version (Build Number): 32.7
- Bug Description: I can't play the game, it keeps crashing when I try to leave Orbit
- Additional Info: I don't know. It's been like this all day!
- Device Type: Samsung A12
- OS Version: android 13
- Platform: Android
- Sky Version (Build Number): 0.32.8.377953
- Bug Description: I can't get my wings after I reborn.
Steps to Reproduce:
I log in to Sky and the game stops when I got 61 wings before reborn
Result: The game stops
Expected Result: Get out of the zone of reborn with my wings - Additional Info: I don't have other clue
- Device Type: Android
- OS Version: Android Note 11
- Platform: Android
- Sky Version (Build Number): 0.32.8 (377953)
- Bug Description: I've completed the Last Seasonal Quest and its not loading properly once I've returned to the Seasonal Area Hub
- I gathered all the Memory Fragments/Shards for the Last Lantern
- Return to the Hub and the General Cutscene plays until you need to click on the Lightmending Guide again for the Finale
- The final "Artifact" and Finale/Closing Cutscene won't load for me (even exiting the Lightmending Hub and Game isn't working & I've completed this multiple times now)
- Additional Info: I have no idea.. I did the game and pause/exited the app a couple times during the first attempt, but me retrying it and filling closing the app isn't working. Help?
- Device Type: OnePlus 8T
- OS Version: OxygenOS 14.0
- Platform: Android
- Sky Version (Build Number): 0.32.8 (377953)
- Bug Description: When I try to collect the winged light from spirits after finishing Eden, the game completely freezes. I have tried quitting and reloading the game, and playing the game on a different platform (Nintendo Switch) and I still experience the problem. It always freezes when I get to a certain point in the line of spirits, when I have over 50 winged light.
- Additional Info: It doesn't matter whether I walk slowly or try to run fast, it always freezes around that point. It freezes in that area both on mobile and on the Switch.
- Device Type: Honor 90
- OS Version: Magicos 9
- Platform: Android
- Sky Version (Build Number): 0.28.5
- Bug Description: When i go to eden, when I'm about to get winged lights at the end. It'll freeze and crash. I tried multiple times. It also happened to my friend
- Additional Info: No
- Device Type: iOS
- OS Version: 17.7.10
- Platform: iOS
- Sky Version (Build Number): 0.32.7 (375484)
- Bug Description: It's been over a week since the game started freezing and crashing. It's very uncomfortable and separates me from my friends during my candle run.
Expected Result: Being able to play without freezing - Additional Info: My friends are having the same trouble, please we just want to play together without complications
- Device Type: Redmi Note 12 Pro G5
- OS Version: android 11
- Platform: Android
- Sky Version (Build Number): 0.32.7
- Bug Description: i cannot finish collecting my wing light bonuses after eden
steps to produce: - i entered the ending part of eden
- i run towards the light exit of eden
result: i froze mid running an cannot move at all so i have to close the app
expected result: exiting eden normally with my wing bonuses - Additional Info: the only possibility that comes to mind is lagging, but it's never this severe that i have to close the app
- Device Type: iOS
- OS Version: 17.7.1
- Platform: iOS
- Sky Version (Build Number): 0.32.7 (375484)
- Bug Description: My game freezes completely while trying to collect winged light buffs at the gate. I try to restart the game but it’s an endless loop of crashing.
- Additional Info: No clue.
- Device Type: PC
CPU: AMD Ryzen 5 5600H with Radeon Graphics (3.30 GHz)
GPU: AMD Radeon(TM) Graphics
Installed RAM: 16.0 GB - OS Version: Windows 11 Pro N
- Platform: PC
- Sky Version (Build Number): 0.32.7 (375484)
- Bug Description: I just opened the game, saw Aviary for a split second before I had white screen and suddenly appeared in Eden next to my friend (just before the cave of the point of no return).
I was not AFKing in Rain, I was not in Eden recently, I have not even moved when this happened.
Steps to Reproduce: ??? Opening the game didnt make it happen again. - Additional Info: -
- Device Type: Samsung Galaxy A15 5G
- OS Version: Android 16
- Platform: Android
- Sky Version (Build Number): 0.32.8 (377953)
- Bug Description: - Steps to Reproduce: As soon as I collect more than 50 Winged Lights at the end of Eden, my game freezes and I can't get out.
- Result: I can't reborn in Aviary Village and play the game normally, i'm stuck in Orbit.
- Expected Result: Collect all my Winged Lights and reborn.
- Additional Info: I have no idea what to do. Closing the game and returning doesn't solve the problem, every time I collect the Winged Lights, the game freezes. This prevents me from moving forward.
- Device Type: PC
CPU: AMD Ryzen 5 5600H with Radeon Graphics (3.30 GHz)
GPU: 4 GB
RAM: 8,00 Go - OS Version: Windows 11
- Platform: PC
- Sky Version (Build Number): 0.32.7 .375484
- Bug Description: Lightmending constellation not at 100%
Steps to reproduce
Log in to Sky
Check the constellation
Result: constellation only at 93%
Expected Result: constellation at 100% - Additional Info: no
- Device Type: Honor X9c
- OS Version: Android Version 15
- Platform: Android
- Sky Version (Build Number): 0.32.8 (377953)
- Bug Description: The game suddenly freeze and I cannot tap anything, this is the 2nd time it happen after the latest update.
- Additional Info: -
- Device Type: Ipad mini
- OS Version: It's 14.5
- Platform: iOS
- Sky Version (Build Number): 0.32.7
- Bug Description: I can't reborn, i'm trying to reborn so getting winged lights in sudden the game is freeze and can't do anything.
Result: the game freeze when I getting winged lights in 'The Light'
Expected Result: I need reborn and my winged lights get back to normal. - Additional Info: I was doing little prince season quest. That's why I got eden and this happened
- Device Type: Samsung Galaxy 26 Ultra
- OS Version: Android 16
- Platform: Android
- Sky Version (Build Number): 0.32.8 (377953)
- Bug Description: After switching to the S26 Ultra, this game started crashing. However, it's just in this specific part of the game (so far that I've seen). My older S23+ did not crash during this game play. I've had a similar issue with a OnePlus15 (running on the same chip) when I was testing that device. Unsure if that helps. I have a video below demonstrating where it crashes, it shows the game functioning fine at other parts, if neexe I can attach it. I've also notified the phone company's support team but they've not given me a solution that works. I've tried clearing cache/reinstalling/restarting the phone itself. Nothing has worked. Thank you for your help.
- Additional Info: this is a google drive link to the video. it was too big to attach to discord since i do not have nitro. it's not bigger than 100 MB. i've seen this issue in the hidden forest in that area shown in the video, and prairie peaks. I also couldn't get into the Lightmending Seasonal Quest area without crashing. 4https://drive.google.com/file/d/11hogZqIDt4p3CBpYmje9hJPhM4XgFA1t/view?usp=drivesdk
- Device Type: iphone se 2nd generation
- OS Version: IOS 16.7.1
- Platform: iOS
- Sky Version (Build Number): 0.32.7
- Bug Description: I can't associate my steam account in game. Steps to reproduce: go into settings, click on steam icon, click on associate, put in ur steam id. Result: The game still says "non associated". Expected result: It should be associated?*
- Additional Info: no
- Device Type: Samsung A10
- OS Version: Android 11
- Platform: Android
- Sky Version: 0.32.8 (377953)
- **Bug Description:**After completing "Eyes of Paradise," I wanted to collect wings from the spirits and proceed to reincarnation. But while I was collecting the wings, my screen froze and I couldn't continue.
- Additional Info: None
- Device Type: iPhone 13 Pro
- OS Version: iOS 17.6.1
- Platform: iOS
- Sky Version (Build Number): 0.32.7 (375484)
- Bug Description: I can’t unlock the tier in the spirit’s constellation. It says “the moment can’t be relived right now. Check back in 3 days”
Steps to reproduce:
Log out and log in back to the game.
Went to the place to relive the spirit’s memories.
Result: unable to unlock the tier
Expected result: unlock the tier and able to exchange items - Additional Info: No, please fix it
- Device Type: iPhone 17 Pro Max
- OS Version: iOS 26.1
- Platform: iOS
- Sky Version (Build Number): 0.32.7
- Bug Description: Steps to Reproduce:
- Open Sky with YouTube miniplayer in the corner
- Go light candles
Result: Cannot collect wax/light
Expected Result: Wax is collected after lighting candles
- Additional Info: Nope
- Device Type: ASUS laptop
Windows 11
Intel(R) UHD Graphics
11th Gen Intel Core i3 1115G4
8GB 3200 MT/s RAM - OS Version: Windows 11
- Platform: PC
- Sky Version (Build Number): 0.32.7 (375484)
- Bug Description: My game keeps crashing. I’ve been playing for about 30 mins and it would just randomly crash. The first time it crashed was when I was at Daylight Prairie temple and then when I entered Forest’s realm portal
- Additional Info: No
- Device Type: Playstation 5
- OS Version: 26.02-13.00.00.40-00.00.00.01
- Platform: PlayStation
- Sky Version (Build Number): 1.70
- Bug Description: I can't complete Lightmending Champion's friendship tree.
• Steps to Reproduce:
- Find the spirit in the Vault Summit and do the interaction
- Get the red notification dot
- Wait some days to collect it.
- Try to collect it.
- Get a popup saying "This moment can't be relived right now. Check back in 3 days".
• Results: I can't get the last heart before the season ends
• Expected Result: The second to last tier unlocks and I can buy the spell to unlock the last and so buy the heart.
- Additional Info: Maybe it can be that I didn't collect the tier unlocking on the same day that I did the interaction. So it didn't like the wait.
- Device Type: iPhone 16 Pro Max
- OS Version: iOS
- Platform: iOS
- Sky Version: 0.32.7(375484)
- **Bug Description:**① Open the chat input box
② After a few seconds
Result: My game's frame rate drops dramatically
Expected result: The game's frame rate should match the frame rate I set - Additional Info: Please don't let the frame rate drop while chatting! For people who are sensitive to frame rate fluctuations, this makes me feel dizzy
- Device Type: Radeon RX Vega, Ryzen 5 5500
- OS Version: Windows 11 Pro
- Platform: PC
- Sky Version (Build Number): 0.32.7.375484
- Bug Description: Non-grey sky kid showing up in hidden forest lobby
- Additional Info: no
- Device Type: Samsung Galaxy S22
- OS Version: Android 16
- Platform: Android
- Sky Version (Build Number): 0.32.8(377953)
- Bug Description: I get sent out of bounds when trying to wait for others to finish in Eden.
Steps to Reproduce:
- Finish in Eden
- Decline when asked if I want to continue without waiting for others.
- Wait for the last player to finish.
Result: I get sent out of bounds and have to choose to continue alone to continue at all.
Expected Result: To move on to the next stage of Eden after the last player is finished.
- Additional Info: This has happened at least once before in a previous version as well, though I'm not sure which.
- Device Type: PC/Steam
12th Gen Intel(R) Core(TM) i7-12700K (3.60 GHz)
ram 32,0 Gb 4800 MT/s
NVIDIA GeForce RTX 4070 Ti SUPER
ssd 1.28 TB - OS Version: Windows 11
- Platform: PC
- Sky Version (Build Number): 0.32.7.375484
- Bug Description: An error occurred when receiving the final award during the "Season of Lightmending". In the constellation menu, the last reward is hidden behind a question mark. The game tells me it's finished at 91%
This is the second time this story has been repeated! Last time it was with the migration season!!! I haven't received any messages from technical support since my last message. It's very frustrating, which is why I don't want to log in to the game.
The game is in early access, according to the description from Steam, but then why are you collecting money and not fulfilling the conditions?!
I demand that you fulfill the specified conditions and give me additional awards for the current and last seasons, as I have fulfilled the conditions 100% - Additional Info: I am attaching a video confirmation with a demonstration of the fulfilled conditions: https://youtu.be/Wdhwa3VJeIA
I am attaching a link to my previous request about the same error in the migration season. https://drive.google.com/file/d/1bai64y0MuwuqWdk_8z_b6A--OsJr92zA/view?usp=sharing
- Device Type: I play in a SKY Elite T10 Pro. I've completed all the quests and did all the spirit of the lightmending season, yet I haven't received the ultimate gift, it's behind a question mark and it says my completion is 93%. I have the season pass and have never had problems with this before.
Please read further into this. I want a small compensation and my problem fixed.
My sky ID is: [SKY ID REDACTED]
- OS Version: Android 14
- Platform: Android
- Sky Version (Build Number): 0.32.8.377953
- Bug Description: I've fully completed all the quests and spirits of the Lightmending season, yet I'm not getting the ultimate gift. It's hidden behind a question mark and it says I'm only 93% done. I've sent a video for proof that i finished everything.
- Additional Info: No, I don't have anything to help since this has never happened to me before.
- Device Type: Samsung Galaxy A25 5G
- OS Version: 16
- Platform: Android
- Sky Version (Build Number): 0.32.8 (377953)
- Bug Description: My game keep crashing whil I try to collect wl buffs
- Steps to reproduce
- go to orbit after completing eden
- try to collect the wl buffs before going to rebirth
- Result: Games crash around 57 wl
- Expected result: I should be able to go throigh that portal with all the wl
- Additional Info: I did eden with a friend and they had the same problem. I crashed 3 times and they crashed twice. I am waiting for my phone to cool down to attempt again, it might help
- Device Type: iphone 16
- OS Version: ios 26.3.1
- Platform: iOS
- Sky Version (Build Number): 0.32.7
- Bug Description: I need your help. The season ends in a few days, but one of my seasonal spirits is blocked. I’ve already made his request (like the others), but his lock remains closed, telling me I can relive his memory in four days... but the season will end at the same time. His constellation is also marked with a red dot, but I don’t know how to proceed.
- Additional Info: no
- Device Type: Samsung galaxy s23 fe
- OS Version: Android 16
- Platform: Android
- Sky Version (Build Number): 0.32.8 (377953)
- Bug Description: There was a 'dead' sky kid standing in forest
I dont know how to reproduce
- Additional Info: I didnt light them to reveal them, it didnt seem to be a glitched spirit, and they were not interactive
- Device Type: PC/Steam
Device name DESKTOP-NO2SSN4
Processor AMD Ryzen 5 5600 6-Core Processor (3.50 GHz)
Installed RAM 32.0 GB
Device ID [SKY ID REDACTED]
Product ID 00330-81495-34633-AA475
System type 64-bit operating system, x64-based processor
Pen and touch No pen or touch input is available for this display
1tb SSD
Edition Windows 11 Pro
Version 24H2
Installed on 5/25/2025
OS build 26100.8039
Experience Windows Feature Experience Pack 1000.26100.300.0
- OS Version: Edition Windows 11 Pro
Version 24H2
Installed on 5/25/2025
OS build 26100.8039
Experience Windows Feature Experience Pack 1000.26100.300.0 - Platform: PC
- Sky Version (Build Number): 22302673
- Bug Description: [SKY ID REDACTED]
- Additional Info: thats all
- Device Type: Nintendo Switch MOD. HAC-001(-01)
- OS Version: 22.0.0
- Platform: Nintendo Switch
- Sky Version (Build Number): 0.32.7 (375484)
- Bug Description: There is a bright red gleaming particle effect located behind a wind wall in Sanctuary Isles. As far as I can recall, there's nothing in the level that calls for this kind of asset even during Days of Nature.
- Additional Info: I'm not sure it made in into my footage, but around the same area one can see a manta flapping in midair.
- Device Type: Nintendo Switch MOD. HAC-001(-01)
- OS Version: 22.0.0
- Platform: Nintendo Switch
- Sky Version (Build Number): 0.32.7 (375484)
- Bug Description: Sometimes realm portals fail to send me to the realm's rest level even on successive tries. I can walk, run, jump, or fly straight through and remain in the load-in level. In the video attached, it took three tries to enter the Golden Wasteland portal. There shouldn't be any chance of failing to use a portal like this.
- Additional Info: I think this bug explains why even small groups of friends going through a realm portal may get separated.
- Device Type: Nintendo Switch MOD. HAC-001(-01)
- OS Version: 22.0.0
- Platform: Nintendo Switch
- Sky Version (Build Number): 0.32.7 (375484)
- Bug Description: The Map Anywhere section for Aviary Village has a 6th season icon visible when hovering over it, but the icon shown is a hot pink question mark. The patch notes for Verison 32.7 did not mention anything specific about Aviary Village, so this may be content that was not meant to be in the new build.
- Additional Info: None.
- Device Type: Nintendo Switch MOD. HAC-001(-01)
- OS Version: 22.0.0
- Platform: Nintendo Switch
- Sky Version (Build Number): 0.32.7 (375484)
- Bug Description: The stars on your or other players' capes may fail to render or appear misaligned with the middle of the cape. In the footage provided, I couldn't see any stars on the carried player's cape until I lit them. And when we entered a new level, the stars had clipped into their torso and were spilling out on the left. The cape stars should be consistent in appearance at all times.
- Additional Info: This glitch seems to be client side, meaning that other players may not observe the same issue with cape stars.
- Device Type: Nintendo Switch MOD. HAC-001(-01)
- OS Version: 22.0.0
- Platform: Nintendo Switch
- Sky Version (Build Number): 0.32.7 (375484)
- Bug Description: The footbag prop from Season of Passage does not animate when used in shared memory recordings. Instead of bouncing around based on player movement, it remains still on the ground where initially placed.
- Additional Info: None.
- Device Type: Nintendo Switch MOD. HAC-001(-01)
- OS Version: 22.0.0
- Platform: Nintendo Switch
- Sky Version (Build Number): 0.32.7 (375484)
- Bug Description: None of the hammocks present in the Season of Assembly Treehouse level can be interacted with. There is supposed to be an action prompt that lets a player lay in the hammock, but none appears when approached.
- Additional Info: None.
- Device Type: Nintendo Switch MOD. HAC-001(-01)
- OS Version: 22.0.0
- Platform: Nintendo Switch
- Sky Version (Build Number): 0.32.7 (375484)
- Bug Description: There is no way to view the final cutscene from the Season of Lightmending after the first time. When you interact with the last quest node, the game simply tells you that you've already unlocked the node. Arguably the node should replay the final cutscene so that you can take a picture with the Lightmending spirits again, just like the one for Seasons of Moments does.
- Additional Info: Every other season to date allows players to view the final quest's cutscene after the first time, so this one being an exception is abnormal.
- Device Type: Nintendo Switch MOD. HAC-001(-01)
- OS Version: 22.0.0
- Platform: Nintendo Switch
- Sky Version (Build Number): 0.32.7 (375484)
- Bug Description: When viewing a shared memory that contains messages in the recording, the messages will appear in the chat log but be attributed to the last friend viewed in the constellation menu. This makes it seem as if your friend is actually in the level with you but you have them muted. This is confusing, and it makes no sense for the messages in the shared memory to be in the chat log.
- Additional Info: Shared memories have existed for nearly 4 years now, but we still have no way to translate the messages within the recordings. The functionality of messages in recordings allow players to share large amounts of information that couldn't be contained in the character limit of message boats or message shrines.
- Device Type: Nintendo Switch MOD. HAC-001(-01)
- OS Version: 22.0.0
- Platform: Nintendo Switch
- Sky Version (Build Number): 0.32.7 (375484)
- Bug Description: The animation for a player picking up the harp to do the Days of Bloom jam session looks unnatural. When spirits do the animation, their head follows their body as they spin in midair. But players' heads face the same direction and only their bodies spin. The animation should look the same on players as it does spirits.
- Additional Info: None.
- Device Type: PC: Surface Laptop Go 3; Windows 11 Home
CPU: 12th Gen Intel(R) Core(TM) i5-1235U (2.50 GHz)
GPU: 128 MB Intel (R) Iris (R) Xe Graphics
RAM: 8.00 GB 5200 MT/s - OS Version: 26100.7462
- Platform: PC
- Sky Version (Build Number): 0.32.7 (375484)
- Bug Description: Unable to leave Ascension due to the game crashing while trying to collect winged light.
Steps to reproduce:
. Get to Ascension
. Continue forward past cosmetics and map shrine
. Start collecting ascended winged light
Result: Game crashes halfway through, making me unable to leave the area or complete it and leaving me trapped there.
Expected Result: To get all winged light without issue and go through the end of the game cutscenes
- Attachment URL: #screenshots-and-videos message
- Additional Info: It seems to be at the exact same spot every time, so maybe a spirit is bugging out or something
- Device Type: Samsung galaxy
- OS Version: Galaxy s25
- Platform: Android
- Sky Version (Build Number): 0.32.7.375484
- Bug Description: I went to do Eden and wasnt able to finish it. I logged out and tried to finish the ending before the credits but everytime I get to the very end where you collect the candles it shows its negative, only giving me one in the end.
- Additional Info: Maybe exiting caused it to glitch?
- Device Type: iPhone 11 Pro
- OS Version: IOS 16.0
- Platform: iOS
- Sky Version (Build Number): 0.32.7
- Bug Description: Id like to report a bug in game and within your customer service chat function.
Customer service chat function
- click report a bug
-it says the team is working on the bug and told me to join the discord server despite me not saying anything
Result: ended the conversation immediately after.
Expected result: it should allow me to continue the conversation and attach images and videos, with a different message saying the team will look into it
Method 2
-manually typed the report
-even after I sent the message, the same message popped up and ended the chat.
Result: ended the conversation immediately after.
Expected result: it should allow me to continue the conversation and attach images and videos, with a different message saying the team will look into it
Bug in game
- going from crab fields to the battle field via the pipe area in golden wasteland
-used shared space to recharge my wings.
-left the share space area, all of my wings were depleted automatically despite not using them
Result: unable to fly due to lack of wings
Expected result: should have enough wings to fly as I had Just recharged from the shared area
- Additional Info: No
- Device Type: POCO F6
- OS Version: Android 16
- Platform: Android
- Sky Version (Build Number): 0.32.8 (377953)
- Bug Description: The Final Season Quest cutscene is glitched and broken - Kept fading to black
Steps to Reproduce:
- Complete the Final Season Quest.
- The popup said that the lightmending completed as we teleport back to the season area.
- At the season area, I tapped the exclamation mark (!) to watch the final cutscene.
Result: The cutscene doesn't play the actual cutscene that was intended to play because it kept fading to black and going back.
Expected Result: I should see the real and complete cutscene without issues.
- Additional Info: I sped up the screen recording just so it fits the file size limit. Anyway, the only other info I can think of is that I have "Skip All Skippable Cutscenes" turned on and "Fade to Black" turned on.
- Device Type: Iphone16pm
- OS Version: Ios26.3.1
- Platform: iOS
- Sky Version: 0.15.5(372768)
- **Bug Description:**1.
Steps to reproduce: In the game, tap "Share Music Moment" via NetEase Cloud Music, switch to the music moment, then exit the music moment.
Result: As soon as I open the music moment, all in-game music, sound effects, piano sounds, etc., disappear. Neither switching to the music moment nor exiting it resolves the issue; I have to clear the background process and log back in.
Expected result: When I tap "Share Music Moment" in the game, the in-game audio should continue playing normally.
Reproduction Steps: Play music in the background while playing Sky: Children of the Light.
Result: I noticed that as soon as the background music starts playing, it syncs with the game’s audio. When I pause the background music, all sounds in the game disappear. When I resume the background music, all game sounds return. When I pause it again, the game sounds disappear once more.
Expected Result: I want the game to maintain normal audio even when I play or pause background music, regardless of whether I pause the background music or not.
- Additional Info: None
- Device Type: pc: 11th Gen Intel(R) Core(TM) i5-11400f @ 2.60GHz (2.59 GHz), NVIDIA GeForce RTX 2060, 16 GB RAM
- OS Version: Windows 11 Pro
- Platform: PC
- Sky Version (Build Number): 0.32.7.375484
- Bug Description: The cutscene when going to tresure reef doesn't work
Steps to reproduce:
Sit on the boat going to tresure reef
Boat doesn't move
Music still plays
Get taken to tresure reef where the boat moves normally
Espected result:
Boat flies thru the clouds? I swear I saw it fly once before but now it doesn't
- Additional Info: I honestly can't remember the times when the boat moved or even if it moved so if this is indeed a bug it's a long time one. Idk it's just weird the boat fins move like it's swimming but I'm stuck in one place at the dock.
- Device Type: iPhone 13
- OS Version: iOS 26.3
- Platform: iOS
- Sky Version (Build Number): 0.32.7(375484)
- Bug Description: I got froze for many time since last update
*step to reproduce - update your game
- play as normal
- help moth doing seasonal quest (assembly)
*result : the more you help the more you froze
*expected results: no screen freezing - Additional Info: is happen since last update, the first day only experienced 1 froze in whole playtime (around 2 hours)
the second day become more intense
today is the worst, almost happening every time i go back to the treehouse after doing assembly quests with my friends-- my friends wasn't getting froze
- Device Type: I play in a SKY Elite T10 Pro. I've completed all the quests and did all the spirit of the lightmending season, yet I haven't received the ultimate gift, it's behind a question mark and it says my completion is 93%. I have the season pass and have never had problems with this before.
Please read further into this. I want a small compensation and my problem fixed.
My sky ID is: [SKY ID REDACTED]
- OS Version: Android 14
- Platform: Android
- Sky Version (Build Number): 0.32.8.377953
- Bug Description: My game freezes when I try to enter Aviary Village
I log in Sky, enter the portal, and my screen freezes instantly.
Expected result: I enter Aviary Village or any other realm without my screen freezing and I'm able to interact with said realm in the intended way.
- Additional Info: This has been happening since the new update. Screen freezing also occurs while I'm in other realms. For example: I go from Butterfly Fields to Bird Nest and my screen freezes.
- Device Type: ASUS laptop
Windows 11
Intel(R) UHD Graphics
11th Gen Intel Core i3 1115G4
8GB 3200 MT/s RAM - OS Version: Windows 11
- Platform: PC
- Sky Version (Build Number): 0.32.7 (375484)
- Bug Description: My game keeps crashing at random times.
- Additional Info: My internet works just fine and I don't have any problems with lag.
- Device Type: Galaxy S23 FE
- OS Version: Android 11
- Platform: Android
- Sky Version (Build Number): 0.32.8 (377953)
- Bug Description: I have multiple bugs : "error server message" when i try to light my friends and im currently stuck in eden because my game freeze when i try to go to the door in heaven
- Additional Info: No