#🦋completed-bug-reports
kindred wadiBOT
- Device Type: Samsung Galaxy Note 8
- OS Version: Android 9
- Platform: Android
- Sky Version (Build Number): 0.31.6 (360232)
- Bug Description: Unable to complete season and get final ultimate Item and Migrating Bell Maker's cape: Season of Migration Friendship Trust Moment is bugged saying to wait a few days - However season ends soon!:
- Started the game and went to Migrating Bell Maker.
- Go to Friendship tree, and find location of where to meet Bell Maker.
- Go to Isle and meet Bell Maker at cliff.
- Live Trust moment.
- Unlock Friendship Tier to reveal Cape and Spell.
- Left the game.
- Started game and went to spirit to check status and Tier was still locked and items purchased.
Result: Unable to buy the Migrating Bell Maker's cape, get the spell, move forward to final tier to get Seasonal heart needed to unlock final ultimate Item from Migration Guide.
Expected Result: Unlock the tier to get the Migrating Bell Maker's Cape, the spell and finally get the last tier unlocked to buy the Final Seasonal Heart from the Migrating Bell Maker to get a total of 2 seasonal hearts to use it to buy the final Ultimate Gift from the Migrating Guide's Friendship Tree before Reset/End of Season (I tried to do this hours ago!)
- Additional Info: I believe this bug happened around the time the Winter snow event was happening, there was timers on the item boxes inside the igloo in Triumph's Village area.. It also happened around the time people and myself included reported issues with the game crashing.
There was also other issues during the season event were The Migrating Bellmaker was acting abnormal in the Triumph Ciditel area - The Bellmaker was walking backwards while facing the opposite direction.
Report ID: 695b5f3a29f85d691861d3c0
kindred wadiBOT
- Device Type: iPhone 14 Pro
- OS Version: iOS 18.6.1
- Platform: iOS
- Sky Version (Build Number): 0.31.6.359532
- Bug Description: Today is the last day of season of migration and I came online to finish exchanging items and graduating the season, but when I opened the astrolabe, there was an ancestor with a red dot, so I clicked on it, and then I realized that the 🔒 told me that I have to wait three days for it to open, but the problem is that the season is over in three days.
- Additional Info: I have another account with this id: c7d853e7-17e8-44ae-9314-544bb1a69ea4
I'm online today and I'm checking to see how many seasons of wax I'm missing to graduate I'll kryptonize as many seasons of wax as I need but I can't even graduate in this situation I'm just missing this Ancestor's Heart to graduate I'll kryptonize as many seasons as I need as long as you guys can help me graduate this season and get the graduation gift
Report ID: 695b661f29f85d691861db80
kindred wadiBOT
- Device Type: iPhone 16 pro
- OS Version: iOS 18.7.2
- Platform: iOS
- Sky Version (Build Number): 0.31.6(359532)
- Bug Description: - Steps to Reproduce: Unlocking the Friendship Tree of the Seasonal Ancestors has encountered a bug, so go to the designated map and follow the plot to complete the content.
- Actual Result: The Seasonal Ancestor's Friendship Tree cannot be unlocked properly.
- Expected Result: The Seasonal Ancestor's Friendship Tree can be unlocked directly.
- Additional Info: None
Report ID: 695b6bb229f85d691861fc94
kindred wadiBOT
- Device Type: Infinix hot 50i
- OS Version: Android 14
- Platform: Android
- Sky Version (Build Number): 0.31.6
- Bug Description: I can't claim my seasonal items
- Additional Info: It says cannot be relived till 2 days but the season already ended today
Report ID: 695b6fed29f85d69186274cc
- Device Type: Device Type: PC Operating System Version: Windows 11 25H2 Sky Application Type: Steam Desktop Sky Application Version: 0.31.6.359532 R710343e4
Sky ID (Check in-game settings): 82545cd0-24d2-4036-8028-34aeed7ba993 Issue description and fix: The Migrating Butterfly Charmer is bugged after I interact with her in Daylight Prairie and it's still locked with this warning: "This moment can't be relived right now. Check back in 4 days," but the season will end in the next 2 hours. Attachments: Additional information - OS Version: PC Windows 11 - Platform: PC - Sky Version (Build Number): 0.31.6.359532 - Bug Description: Unable to unlock the butterfly charmer. Steps to reproduce this bug - interact with the butterfly spirit in the Daylight Prairie map. - Return home and check the butterfly spirit; the seasonal items are still locked, and the message "this moment can't be relived right now. Check back in 4 days" appears. - Additional Info: This may be a bug caused by interacting with the butterfly spirit in the Daylight Prairie map while doing seasonal tasks in the same map
Currently, the season will end in 2 hours. I had planned to complete all seasonal quests and unlock all seasonal items in this season's fairy today, but the above error has prevented me from unlocking all seasonal items in the butterfly fairy and the main fairy of this season.
Report ID: 695b700929f85d69186274fb
- Device Type: vivo Y22
- OS Version: Android 12
- Platform: Android
- Sky Version (Build Number): 0.31.6 (360232)
- Bug Description: I can't run the missions this season, starting from the 2nd mission onwards it can't be opened at all until now. I have tried it several times before and tried many ways to be able to open it since the 2nd mission appeared, but it still cannot be opened.
- Steps to reproduce:
Pay attention to internet connection
Quit the game and login again
Return to Home and wait for a while then use teleport to return to the mission site - Result: This season's mission cannot be unlocked at all
- Expected result: Missions can be unlocked and accessed before the time reset, and I didn't lose any items or hearts in the Friendship Tree guide this season.
- Attachment URL: #screenshots-and-videos message
- Additional Info: In the previous mission, I had a few glitches but after leaving it for a while (I didn't unlock/access the mission for about a week) I was able to access it. I thought I would be able to do the same this time, but until the last day of the season, it still wouldn't open. I really regretted this and thought about abandoning it and just uninstalling the game. I'm very unhappy that I can't pick up items in the Friendship Tree guide this season. I hope this bug can be resolved quickly, not repeated in the next season, and also because of this bug I want to get compensation / bonus items from this bug problem instead.
Report ID: 695b703729f85d6918627535
kindred wadiBOT
-
Device Type: Nintendo Switch 1
-
OS Version: Nintendo Switch
-
Platform: Nintendo Switch
-
Sky Version (Build Number): 0.31.6.359532
-
Bug Description: Cant activate my daily quests in both homes
-
Steps to Reproduce:
- Logged in to Sky
- tried both homes to activate the daily quests
-
closed and reopened the game
-even tried on my phone -
Result: Can't activate daily quests
-
Expected Result: The daily quests should be activated
-
Additional Info: No
Report ID: 695b87e829f85d691862b587
- Device Type: OPPO A5
- OS Version: Android 15
- Platform: Android
- Sky Version (Build Number): 0.31.6(360232)
- Bug Description: Bug Description: Unable to complete season and get final ultimate Item
- Started the game and went to Migrating Bell Maker.
- Go to Friendship tree, and find location of where to meet Bell Maker.
- Go to Isle and meet Bell Maker at cliff.
- Live Trust moment.
- Unlock Friendship Tier to reveal Cape and Spell.
- Left the game.
- Started game and went to spirit to check status and Tier was still locked and items purchased.
Result: Unable to buy the Migrating Bell Maker's cape, get the spell, move forward to final tier to get Seasonal heart needed to unlock final ultimate Item from Migration Guide.
Expected Result: Unlock the tier to get the Migrating Bell Maker's Cape, the spell and finally get the last tier unlocked to buy the Final Seasonal Heart from the Migrating Bell Maker to get a total of 2 seasonal hearts to use it to buy the final Ultimate Gift from the Migrating Guide's Friendship Tree (I tried to do this a few days!)
- Additional Info: Yes
Report ID: 695b8a7129f85d691862b8f7
kindred wadiBOT
- Device Type: Processor 13th Gen Intel(R) Core(TM) i5-1335U (1.30 GHz)
Installed RAM 8.00 GB (7.63 GB usable)
Device ID 6BFBFFD1-7110-4A07-9145-53D46D4BC959
Product ID 00356-24661-99436-AAOEM
System type 64-bit operating system, x64-based processor
Pen and touch No pen or touch input is available for this display - OS Version: pc
- Platform: PC
- Sky Version (Build Number): 0.31.6.359532
- Bug Description: Light keeps showing up on outfit shrine
- Additional Info: This happened right after i bought companion cube
Report ID: 695b9c5c29f85d691862cf34
- Device Type: iPhone 15
- OS Version: iOS 18.1.1
- Platform: iOS
- Sky Version (Build Number): 0.31.6 (359532)
- Bug Description: Daily quests won't become available to complete and end up perpetually "loading."
- Steps to Reproduce:
- Log in and click on quest giver.
- Result: Only some of the quests become available.
- Expected Result: All of the quests should become available.
- Additional Info: This problem isn't fixed by logging out and logging back in. This has been an ongoing issue for me for months, but I didn't notice until recently due to general inactivity.
Report ID: 695b9db529f85d691862cf84
kindred wadiBOT
- Device Type: Vivo y58
- OS Version: Android 15
- Platform: Android
- Sky Version (Build Number): 0.31.6.360232
- Bug Description: While flying Over Starlight Dessert, Valley hot spring or moomin area is kinda lagging for me
Steps to reproduce:
- Went to Starlight Dessert
- While flying over it, it starts lagging
Result: having trouble playing in that realms, Can't Take pics or even have small talk with friends there
Expected results: To be fixed. I want everything to be normal so that I don't feel any lagging while playing in these places
- Additional Info: No I don't have any clue, i just wish it to be fixed and not to be disappointed
Report ID: 695bab3829f85d691862d934
kindred wadiBOT
- Device Type: iPhone 11
- OS Version: iOS 26.2 23C55
- Platform: iOS
- Sky Version (Build Number): 0.31.6 (359532)
- Bug Description: Have issues on the quick FAQ and Contact support buttons at the Home Screen. You have to open it twice
- Additional Info: This is the most known and simplest bug i see
Report ID: 695bc5ff29f85d691862ea60
kindred wadiBOT
- Device Type: iPhone 11
- OS Version: IOS 16.7
- Platform: iOS
- Sky Version (Build Number): 0.31.6
- Bug Description: I wasn’t able to take the seasonal spirits items,my friends didn’t have anything like that, take my candles and give me my items, I texted support before the season end,didn’t know about texting in dc,help me
- Additional Info: No,I asked all my friends they said that I have bad luck and that didn’t happen with them.
They didn’t have to wait 3days to unlock the items.
Or anything like that.
A lot of sly kids tried to help me,but they couldn’t.
I texted support before the season end.
Report ID: 695be52629f85d69186302a8
kindred wadiBOT
- Device Type: iPhone 13 Pro Max
- OS Version: iOS 26.1
- Platform: iOS
- Sky Version (Build Number): 0.31.6 (359532)
- Bug Description: my ui disappeared affter recording a video
- Steps to Reproduce:
- record video
- stop recording
- save video
- Result: wing menu, settings, and currency disappear and do not appear when tapping the corresponding areas of the screen
- Expected Result: menus/icons should be accessible
- Additional Info: i restarted sky and i got this at first
i had to restart again to get it to start up normally
Report ID: 695bfc98de60905f042a6807
kindred wadiBOT
- Device Type: iPad pro 6th gen
- OS Version: iOS 18.6.2
- Platform: iOS
- Sky Version (Build Number): 0.31.6 (359532)
- Bug Description: There’s a red dot present on the menu icon for hair items that won’t go away even if I try on other items or restart the app, despite the fact that I don’t actually have any new items. The dot appeared after I received the wonderland hare hairstyle, and though I have already tried on and worn the hair, it still won’t disappear. I also received the wonderland frantic hairstyle shortly after, and the dot remains unaffected. Like shown in the images, the red dot isn’t present on the icons for the specific hairstyle itself, just on the overall menu.
- Additional Info: n/a
Report ID: 695c0371de60905f042a6945
kindred wadiBOT
- Device Type: iPhone 12 mini
- OS Version: iOS 26.1
- Platform: iOS
- Sky Version (Build Number): 0.31.6 (359532)
- Bug Description: Even after cancelling the snowboard prop spell, i still occasionally “snowboard” while walking. Pay close attention to the video.
- Additional Info: Do not confuse what you see in the video for regular sliding. In game the cancelled spell also made me jump and jitter weirdly sometimes.
Report ID: 695c2eb0de60905f042a8d13
- Device Type: iPhone 12 mini
- OS Version: iOS 26.1
- Platform: iOS
- Sky Version (Build Number): 0.31.6 (359532)
- Bug Description: “Sound effects” tend to completely disappear if you have them at 20% or lower. Listen to the audio.
- Additional Info: I don’t know if this is intentional, i thought i’d report it anyway.
Report ID: 695c304ede60905f042a969b
kindred wadiBOT
- Device Type: Samsung and Nintendo when I open it on Nintendo I have the correct amount of candles but I cant press to complete dailys and receive candels and on my phone it acts like I have less candles and dailys aren't even done
- OS Version: Android 13
- Platform: Nintendo Switch
- Sky Version (Build Number): 0.31.6.359532
- Bug Description: Samsung and Nintendo when I open it on Nintendo I have the correct amount of candles but I cant press to complete dailys and receive candels and on my phone it acts like I have less candles and dailys aren't even done
- Additional Info: No
Report ID: 695c3438de60905f042a981c
kindred wadiBOT
- Device Type: iPad 3rd gen
- OS Version: iPad iOS 17.6.1
- Platform: iOS
- Sky Version (Build Number): 0.31.6 (359532)
- Bug Description: - wear the Two Embers Ultimate Cape
- enter the Two Embers area in the past
- walk to the spirits standing in line to get into the temple
- result: the spirits will greet you, turn around and walk away, then get back in the line
- expected result: the spirits greet you and stay in their place in the line
- Additional Info: the spirit "inside" the temple is also clearly visible from the outside, when it is supposed to look like they enter the temple
Report ID: 695c3d9ede60905f042a9bad
kindred wadiBOT
- Device Type: Samsung Galaxy S25 Ultra
- OS Version: Android 16
- Platform: Android
- Sky Version (Build Number): 0.31.6 (360232)
- Bug Description: The Props closet perpetually shows a notification for a new item, but no item is marked as new when opening the closet.
- Steps to Reproduce:
- Open Props closet (with red dot).
- Navigate to second tab (showing the red dot).
- Result: No new item shows up, so the notif can't be cleared.
- Expected Result: Either new item appears to remove the notif, or no notif shows up to begin with.
- Additional Info: -
Report ID: 695c9a35de60905f042abfda
kindred wadiBOT
- Device Type: Nintendo Switch
- OS Version: 21.1.0
- Platform: Nintendo Switch
- Sky Version (Build Number): 0.31.6.359532
- Bug Description: Problem: I was unable to redeem seasonal candles for a seasonal heart, so I was unable to get the ultimate pants.
Steps:
• experience migrating manta whisperer’s memory in Citadel.
• return home and click on the spirit’s friendship tree
• the tier remains locked and says “this moment cannot be relived right now. Try again in 3 days”.
• season has ended, and you are sad to miss the pants. - Additional Info: This was the last spirit I completed the memory of. Not sure if it is the order or this spirit in particular that is causing the issue.
Report ID: 695cbbbade60905f042ad1e5
kindred wadiBOT
- Device Type: iPhone 16 and Nintendo Switch
- OS Version: iOS 26.1
- Platform: iOS
- Sky Version (Build Number): 0.31.6
- Bug Description: The pipes sub area in the Season of the Two Embers is on the same map as the restricted area, causing overlapping players and cutscenes. Additionally, players can teleport from the home constellation to the same map as the restricted area.
—> Steps to Reproduce - Have one account in the Two Embers restricted area.
- Have another account teleport to the first.
- Trigger the butterfly cutscene in the pipes area.
—> Result: Both players are in the same map, and the cutscene plays for both.
—> Expected Result: The second player is unable to teleport to the first player, and the pipes sub area is on a different map than the restricted area so the cutscene does not overlap. - Additional Info: Placing these two areas on separate maps and restricting teleportation, such as with the Nintendo Switch area and the Office, would solve these problems.
Report ID: 695cc262de60905f042ad554
kindred wadiBOT
- Device Type: Redmi note 9 pro
- OS Version: MIUI 14.02
- Platform: Android
- Sky Version (Build Number): 0.31.6(360232)
- Bug Description: In the Trump of valley of side race the door is not open
Steps to reproduce:
•log in sky and go to valley of triumph (Map4)
•play side race
•sit for the opening door
Result:The Door Is Not Open yet (10mins)
Expected Result: The Door must Open - Additional Info: Please fix the door
Report ID: 695cf7a5de60905f042afc71
kindred wadiBOT
- Device Type: Huawei Matepad 11.5" 2025
- OS Version: HarmonyOS 4.3.0
- Platform: Android
- Sky Version (Build Number): 0.31.6 (360232)
- Bug Description: I don't see the winged light that is supposed to be near the Season of Migration camp.
- Additional Info: No
Report ID: 695d24d1de60905f042b2d82
kindred wadiBOT
- Device Type: Xiaomi Redmi Note 8 Pro
- OS Version: Android 11
- Platform: Android
- Sky Version (Build Number): 0.32.0 (362723)
- Bug Description: I can't open the AR camera. Pressing the button does nothing
- Open settings through the ⚙️
- Press the AR camera option
Result: nothing's happening 😔
Expected result: camera should open
- Additional Info: I did grant the game full access to my camera when it asked me
Report ID: 695d7c6f71fcb33143907a73
kindred wadiBOT
- Device Type: steam on windows 11 home, 32gb memory, intel core i7-14700F, nvidia geforce RTX 4070 super but NONE OF THIS MATTERS, THIS IS UNIVERSAL across devices (ios has it too)
- OS Version: windows 11 home
- Platform: PC
- Sky Version (Build Number): 32.0.362723
- Bug Description: update 32.0.362723 R5b8d994f makes all capeless players "dark". they appear greyed out EVEN when friended/lit. capeless players can still interact with the world as if they are lit and friendship emotes (handholding, etc) are fine. but NOBODY is able to see their cosmetics.
steps to reproduce: - log in as any player
- find a capeless friend!
- see how they are GREYED OUT/"dark" even when they are FRIENDED and you should SEE THEM.
expected result: - capeless players are REAL PLAYERS and should be allowed to display their cosmetics to others.
- Additional Info: -
Report ID: 695d81f971fcb33143909778
kindred wadiBOT
- Device Type: iPhone 14 Pro
- OS Version: iOS 18.6.2
- Platform: iOS
- Sky Version (Build Number): 0.32.0
- Bug Description: I see my friend as a grey sky kid I cannot see her properly and there’s no option to light her. She can see herself fine, but for me it’s like we’re not even friends but I can still hold her hand.
- Additional Info: Nothing, I saw her fine before the new update now I cannot
Report ID: 695d87a171fcb33143909956
kindred wadiBOT
- Device Type: pc
- OS Version: windows 11
- Platform: PC
- Sky Version (Build Number): 32.0.362723
- Bug Description: Every starting cutscene for the knowledge guide in the repository causes a game crash.
Ending cutscenes for missions do not crash. - Additional Info: Amd ryzen 7 5700
Nvidia GeForce rtx 4060
16gb ram
Report ID: 695d91f271fcb3314390a10a
- Device Type: PC with NVIDIA GeForce RTX 3070 GPU, AMD Ryzen 7 5800 8-Core Processor CPU and 16GB RAM
- OS Version: Windows 11 Home
- Platform: PC
- Sky Version (Build Number): 0.32.0 (362723)
- Bug Description: Game crashes randomly, seemingly due to tabbing in and out of the game while having the map open.
- Steps to Reproduce:
- Open the new Map Anywhere feature and keep it open
- Tab out of the game OR Tab in-and-out of the game
- Result: Game crashes randomly
- Expected Result: The game to not crash while I'm tabbed out with the map out. I'm not even sure if it relates to having the map out, or if it's more the game generally crashing, but both times it's happened was when I had my map out.
- Additional Info: As said, each time it's happened has been when I had the new Map Anywhere feature in use and tabbed out of the game. While I'm not certain it's connected to the crashes, there appears to be a correlation.
Report ID: 695d922b71fcb3314390a65b
- Device Type: Nintendo Switch Light
- OS Version: 21.1.0
- Platform: Nintendo Switch
- Sky Version (Build Number): 0.32.0.362723
- Bug Description: My game crash after 15 minutes
I log in
- I play like usually
- After 10/15 minutes, my switch tells me something went wrong with Sky and that the game have crashed
- Additional Info: No I don't sorry, it just happened after I did the new update.
Report ID: 695d939271fcb3314390a831
kindred wadiBOT
- Device Type: Ps5
- OS Version: 1.66
- Platform: PlayStation
- Sky Version (Build Number): 1.66
- Bug Description: I can't complete running through Eden. I get to almost the last little light tunnel at the end and then my game closes. In the regular home area all the portals are off and the only place to go is Eden.
Steps to reproduce
Run through Eden
Get to end
End the game and get reborn
Result I cannot leave Eden
Expected result leave Eden and get reborn - Additional Info: Nope
Report ID: 695d9c5e71fcb3314390d8a9
kindred wadiBOT
- Device Type: Surface laptop Go 3
- OS Version: steam
- Platform: PC
- Sky Version (Build Number): 0.32.0
- Bug Description: The base model of any hair is showing when you call or get near a light source
Steps to recreate
- Open sky
- Honk/collect wax/go near light
Result: Base model of hair shows
Expected Result: The Base Model should not show
- Additional Info: I only noticed this today, so this might be due to the new update. Otherwise, I really have no idea
Report ID: 695da06c71fcb3314390e6e4
- Device Type: iPhone 12
- OS Version: iOS 26.3
- Platform: iOS
- Sky Version (Build Number): 0.32.0 (362723)
- Bug Description: Game keeps crash. Flying is a bit uncontrollable, very dodgy trying to land on leaves
- Additional Info: No
Report ID: 695da23871fcb3314390e820
- Device Type: PC: Surface Laptop Go 3; Windows 11 Home
CPU: 12th Gen Intel(R) Core(TM) i5-1235U (2.50 GHz)
GPU: 128 MB Intel (R) Iris (R) Xe Graphics
RAM: 8.00 GB 5200 MT/s - OS Version: 26100.7462
- Platform: PC
- Sky Version (Build Number): 0.32.0.362723
- Bug Description: Issue: The lift in vault of knowledge is bugged so that a player cannot normally walk on it. Your character does not walk normally and is physically jumping the entire ride up.
Steps to Reproduce:
- Go to vault of knowledge
- Activate first lift
- Get on lift
Result: Character is janky, doesn't move correctly and physically glitches weirdly
Expected result: Able to move normally without glitching.
- Additional Info: This only started today, along with the other issue I had reported earlier. Most likely is something to do with the new update.
Report ID: 695da33f71fcb3314390e9a3
kindred wadiBOT
- Device Type: Xiaomi Redmi Note 13 pro
- OS Version: Xiaomi Hyper OS 2.0.203.0
- Platform: Android
- Sky Version (Build Number): 0.32.0 (362723)
- Bug Description: The game has been kicking me out. Although it happened before the update (a couple of times), it wasn't too bad because it happened once every few days. But now, after the update, I was trying to play and I was kicked out of the game out of nowhere 5 times in less than one hour. The screen freezes and then I'm out.
- Additional Info: It also happened to a few friends of mine, but that's it
Report ID: 695da9d33056592819ffdcee
- Device Type: Switch
- OS Version: Nintendo switch
- Platform: Nintendo Switch
- Sky Version (Build Number): 0.32.0.362723
- Bug Description: The game keeps closing and presenting me with a software error, on multiple maps
- Additional Info: No
Report ID: 695daa4b3056592819ffdd3b
- Device Type: Samsung galaxy a16
- OS Version: android 16
- Platform: Android
- Sky Version (Build Number): 0.32.0 (362723)
- Bug Description: I can't log in through Google. I follow all the login steps, but nothing happens when I confirm my email.
- Additional Info: The app simply won't start and freezes when I press play.
Report ID: 695daa663056592819ffdd53
- Device Type: Nintendo Switch
- OS Version: 21.1.0
- Platform: Nintendo Switch
- Sky Version (Build Number): 0.32.0.362723
- Bug Description: Randomly crashing while playing, particularly in Sanctuary Islands
- Steps to Reproduce (nothing particular really caused it, but a few things I can think of I was doing before crashing):
- Burning the large darkness plant
- Flying around
- Emoting (particularly Level 2 Bow I believe)
- Result: Game crashes ("Closed due to an error")
- Expected Result: The game not crashing
- Additional Info: I was wearing the Blue Bird Ultimate Cape, maybe the feather animation was causing the crashes when flying around? I think what caused me to crash with the darkness plant was collecting the wax/light from the plant as I had to collect it again upon logging back in
Report ID: 695dab703056592819ffddd1
kindred wadiBOT
- Device Type: Nintendo Switch
- OS Version: 21.1.0
- Platform: Nintendo Switch
- Sky Version (Build Number): 0.32.0(362723)
- Bug Description: Used invisible cloak spell (purchased in Eden on first available day) and it did not work for about 10 minutes.
Used spell about 20 mins ago while on Middle Vault while wearing yeti outfit (dyed), IAP sparkle purple transparent cape, long ponytail braid with purple ribbon, left sided new valley elder masks, pine cone hair accessory, shorter purple scarf, mask with left eye cutout and wearing Alice’s door.
Expected the spell to either work right away or certainly within a few seconds possibly up to a minute not 10 minutes later.
Such a waste of Ascended candles. Wish I hadn’t pre-purchased so many without trying it since it is not giving me the full 30 minutes.
- Additional Info: -
Report ID: 695db03c3056592819ffe248
- Device Type: PlayStation 5
- OS Version: 25.08-12.40.00.09-00.00.00.0.1
- Platform: PlayStation
- Sky Version (Build Number): 0.32.0 (362723)
- Bug Description: The game keeps crashing every few minutes after this latest update. Also sometimes my camera view locks so that I can only rotate left and right but not up and down.
- Steps to Reproduce:
- Play game like normal for a few minutes.
- Result: The game crashes after sometime randomly. The rotation lock issue happens once in a while.
- Expected Result: The game should not crash and my up and down camera view rotation should not be stuck.
- Additional Info: The only other thing I can think of is that the game also crashes for my friends at the same time as it crashes for me. And my friends are playing on their phones.
Report ID: 695db0733056592819ffe274
- Device Type: Nubia Neo 3 5G
- OS Version: Android 15
- Platform: Android
- Sky Version (Build Number): 0.32.0 (362723)
- Bug Description: I just try fly around trying to collect candles the screen suddenly freeze and the game crash every 5 to 10 minutes
Steps to reproduce:
-Try to fly or play normally
-Screen freeze
-Then game crash
- Additional Info: I tried to increase or lower fps and graphics to see if that solve it, yet, still encounter the same result, games goes normally without lag, then it freezes and close. This only happen after updating to the lastest patch.
Report ID: 695db0ef3056592819ffe3c9
- Device Type: PC (I7-9700KF | RTX 2070 | 32go 4200mhz)
- OS Version: Windows 11
- Platform: PC
- Sky Version (Build Number): 21246794
- Bug Description: - Play and fly (Gold Desert) and the game crash.
- Additional Info: I crashed in Gold Desert when i fly and i have colision with a wall or rock
Report ID: 695db31d5f562e1089c1ec3d
- Device Type: Intel Core i9-14900KF, NVIDIA GeForce RTX 4080 Super, 11GB used of 32GB 4400MHz DDR5 RAM, SSD 2TB
- OS Version: Windows 11
- Platform: PC
- Sky Version (Build Number): 0.32.0.362723
- Bug Description: I and many other friends intermittently crash in version 0.32.0.
Step to reproduce:
- Played between 10 and 30 minutes
Result: The game suddenly crashes with no discernable pattern (flying in the air, transitioning between maps, standing still)
Expected Result: The game should not crash intermittently, especially without an apparent pattern.
- Additional Info: N/A
Report ID: 695db37c5f562e1089c1ef8d
- Device Type: Device name DESKTOP-70708QL
Processor AMD Ryzen 7 5800X 8-Core Processor (3.80 GHz)
Installed RAM 48.0 GB
Device ID B7B005EC-16B1-4632-BA7A-75D86393D1C8
Product ID 00326-10000-00000-AA238
System type 64-bit operating system, x64-based processor
Pen and touch Touch support with 2 touch points - OS Version: steam
- Platform: PC
- Sky Version (Build Number): 2325290 (21246794)
- Bug Description: I wasn't able to get the ultimate gift in season of migration even tho I completed all its quests and it was stuck at 94%
- Additional Info: I have everything in the season but it never gave me 100% and was stuck at 94% I can provide more proof if needed
Report ID: 695db43f5f562e1089c1efbd
- Device Type: PS4
- OS Version: PlayStation
- Platform: PlayStation
- Sky Version (Build Number): 0.32.0(362723)
- Bug Description: Since I downloaded the update, after playing for a while (usually about after 30-45minutes) the rotation locks into only sideways option and i can't move it up or down. After closing and opening the game it still happens.
- Additional Info: -
Report ID: 695db4ca5f562e1089c1efe2
kindred wadiBOT
- Device Type: Nintendo Switch OLED
- OS Version: 21.1.0
- Platform: Nintendo Switch
- Sky Version (Build Number): 0.32.0.362723
- Bug Description: The game keeps crashing every time after the new update. I already re-downloaded but it didn't get fixed.
- Steps to Reproduce:
- Open the game
- Play for around 15-20 minutes
- Result: The game is suddenly crashed.
- Expected Result: The game to work properly and stop crashing all the time.
- Additional Info: I don't think it's related to the items I'm wearing in the game. because the game was working normally the days before, and only started crashing after the 0.32 update today.
Report ID: 695dbca2f7b38a5cadbedcc9
-
Device Type: PC,
CPU: i5-4460
GPU: NVIDIA GeForce GTX 650
RAM: 8GB DDR3 -
OS Version: pc
-
Platform: PC
-
Sky Version (Build Number): 32.0 (21246794)
-
Bug Description: This is a difficult bug to replicate specifically, but I am playing sky as usual, and after around 10 minutes my game with abruptly crash and completely close. I have not ever had this issue before and it has only started to do this since update 32.0 released.
-
Steps to reproduce
Play sky for however long it takes for the game to crash like it does with mine. -
Result
The game will suddenly crash after around 10 - 20 minutes of gametime online. -
Expected Result
The game should not crash -
Additional Info: I do not. All I know is this problem only began after this update. I have not had any major changes to my pc itself and have been playing the game quite frequently over the past few months and have had no problems with the game crashing.
Report ID: 695dbe36f7b38a5cadbee765
- Device Type: PC
CPU: AMD Ryzen 5 8400F 6-Core
RAM: 16GB
8GB Graphics Card (NVIDIA GeForce RTX 4060 Ti) - OS Version: Windows 11
- Platform: PC
- Sky Version (Build Number): 0.32.0.362723
- Bug Description: When doing the Feudal Lord spirit memory, whenever you try to finish out the memory and get the emote it crashes the game. This happens on both mobile and PC, no idea about other consoles.
Steps to Reproduce:
- Go to Crescent Oasis
- Find Feudal Lord and activate them
- Follow the spirit memory fully
- Activate them again to finish memory and get emote
- Try to acquire emote
Result: Crashes game without gaining the emote
Expected Result: Acquire emote and move on with gameplay without crashing
- Additional Info: I know it's not just happening to me, a friend and I were trying to do this spirit together at first and we both crashed multiple times in our attempt. We've tried changing graphic settings, etc. and nothing seemed to solve the problem. Upon bringing another friend, who had lived this spirit memory before, when she did it again she also crashed.
Report ID: 695dbf20f7b38a5cadbeefc6
- Device Type: Galaxy s25 fe
- OS Version: Android 11
- Platform: Android
- Sky Version (Build Number): 362723
- Bug Description: When I use sky ar function and try to turn off the ar function, it crashes
- Additional Info: None
Report ID: 695dc244f7b38a5cadbef4c7
- Device Type: moto g24
- OS Version: Android 14
- Platform: Android
- Sky Version (Build Number): 0.32.0.362723
- Bug Description: >>> AR camera does not start
- Occurrence reproduction
- After pressing the gear, touch the "Launch AR Camera" button.
- Set camera permissions to "Allow only when app is in use".
- Touch "Activate AR Camera" again
- Result: AR camera is not activated.
- Expected Result: Camera is activated
- Additional Info: +
Report ID: 695dc312f7b38a5cadbef4fb
kindred wadiBOT
- Device Type: Nintendo Switch
- OS Version: Switch 21.1.0
- Platform: Nintendo Switch
- Sky Version (Build Number): 0.32.0
- Bug Description: There are three new friendship interactions that can be unlocked post-update. They most likely are part of the upcoming Season of Lightmending. However, new interactions shouldn't be available to unlock unless a player has found the corresponding spirit that offers the expression. It's odd that they're available early.
- Attachment URL: #screenshots-and-videos message
- Additional Info: No additional info.
Report ID: 695dc88729cd79dae805d533
- Device Type: Itel RS4
- OS Version: Android 13
- Platform: Android
- Sky Version (Build Number): 0.32.0 (362723)
- Bug Description: This cape wouldn't clip properly.
- Steps to Reproduce:
- Wear the cape
- Hold your friend's hand
- Result: your arm would go above the cape
- Expected Result: the cape should follow its proper position
- Additional Info: -
Report ID: 695dc8cbc52e19290b98b3f7
- Device Type: I am having crashes on PC through Steam on iOS using the game center, and on the PS4 all three of crashing at the exact same time
- OS Version: iOS 26.2
- Platform: iOS
- Sky Version (Build Number): 0.32.0
- Bug Description: When I log into game after the update 32.0 the game crashes completely encloses on me after about five or 10 minutes. It’s not just doing it on my iOS. It’s also doing it on my PS4 and on my computer using Steam and they’re all crashing at the exact same time I’ve never had crashes on my game before any of them.
- Additional Info: I believe it has to do with the new update since all three accounts are being effective on different platforms
Report ID: 695dcab804364e9c2be7f61e
kindred wadiBOT
- Device Type: Since I updated just now, the software has been crashing and interrupting the game several times.
I'm using Switch 1.
It crashes even without doing anything special, just moving around the map.
It's happened four times in two hours. - OS Version: SWITCH
- Platform: Nintendo Switch
- Sky Version (Build Number): 362723
- Bug Description: Since I updated just now, the software has been crashing and interrupting the game several times.
I'm using Switch 1.
It crashes even without doing anything special, just moving around the map.
It's happened four times in two hours. - Additional Info: -
Report ID: 695dd0a704364e9c2be81402
- Device Type: Microsoft Windows 10 Pro
CPU: Intel(R) Core i5-7300U CPU @ 2.60GHz, 2712 Mhz, 2 Core(s)
GPU: Intel(R) Graphics 620, 16GB RAM - OS Version: Windows 10 Pro
- Platform: PC
- Sky Version (Build Number): 0.32.0.362723
- Bug Description: The closet for the hair/hair accessories is blinking with a red dot, but I don't have any new items and the dot won't go away. Step 1: log in, Step 2: go to Hair Closet and see no new items to make the red dot go away.
- Additional Info: No clues, just a new item indicator in the Hair Closet when there is no new item.
Report ID: 695dd10804364e9c2be81630
- Device Type: PlayStation 5
- OS Version: 25.08
- Platform: PlayStation
- Sky Version (Build Number): 0.32.0 (362723)
- Bug Description: After playing for some amount of time, I am unable to pan the camera vertically (up/down). I can only move it left/right. Restarting the game resolves the issue temporarily.
- Additional Info: -
Report ID: 695dd26a04364e9c2be819a1
- Device Type: PC. 5800x, 5070 TI, 32 GB DDR4, SSD 1 TB
- OS Version: Windows
- Platform: PC
- Sky Version (Build Number): 0.32.0.362723
- Bug Description: Crashing
Steps to Reproduce:
Play Sky.
Result: Game stops unexpectedly.
Expected Result: Game persists. - Additional Info: Crashed in Sanctuary Island and Prairie Peaks. Not sure if location matters though.
Report ID: 695dd48604364e9c2be82dc4
- Device Type: Samsung Galaxy S25 Ultra
- OS Version: Android 11
- Platform: Android
- Sky Version (Build Number): 0.32.0 (362723)
- Bug Description: Crashing randomly throughout the realms.
• Nothing in particular is making the game crash. It keeps happening randomly - Additional Info: It happened a lot while burning dark plants, but also twice while standing idle and talking to a friend
Report ID: 695dd4ee04364e9c2be82de5
- Device Type: Victus HP Computer
- OS Version: HP Windows 11 25H2
- Platform: PC
- Sky Version (Build Number): 0.32.0.362723
- Bug Description: Random crashes happening with seemingly no similar cause.
Steps to reproduce:
Enter Vault (crashes happened both times)
In time, the game crashes completely.
Expected result: For the game to run as intended. - Additional Info: Both times I interacted with something. Once it by the 4-person door, and once while lighting up a candle cake. And again, both times it was in Vault. I went through Wasteland no problem.
Report ID: 695dd75404364e9c2be831b0
- Device Type: Moto g24 power
- OS Version: android 14
- Platform: Android
- Sky Version (Build Number): 0.32.0 (362723)
- Bug Description: AR button not working when clicked.
- Additional Info: fix the camera, when clicking ar camera button
Report ID: 695dd99704364e9c2be8376d
- Device Type: Switch 2
- OS Version: System version 21.1.0
- Platform: Nintendo Switch
- Sky Version (Build Number): 0.32.0.362723
- Bug Description: Randomly while playing, the game will crash, giving the normal “The software closed because an error occurred” switch error
Im unsure how to reproduce it, as it happened at seemingly random. One time it happened to me when returning to portals, and one time it happened to me while in sanctuary islands
- Additional Info: Other switch games when played on switch 2 can have the same error (Pokemon shining pearl is an example I own)
Report ID: 695ddabb04364e9c2be838d6
- Device Type: Lenovo IdeaPad Gaming 3 | 12th Gen Intel(R) Core(TM) i5-12450H CPU; NIVIDA GeForce RTX 3050 GPU; 16 Gb RAM
- OS Version: Windows 11
- Platform: PC
- Sky Version (Build Number): 0.32.0 (362723)
- Bug Description: Sudden game crashes
It's been 4 times the game crashes after I updated the game to 0.32.0 on PC Steam. It was a random event that the game suddenly crashed. - Additional Info: -
Report ID: 695ddd0704364e9c2be849c0
- Device Type: Playstation 5
- OS Version: Playstation 5, Version 25.08-12.40.00
- Platform: PlayStation
- Sky Version (Build Number): 1.66
- Bug Description: Camera gets stuck and I can't look up or down at all. Only look left or right. Is fixed when I close and reopen the game, but then happens again randomly. My game is also crashing multiple times.
Steps to Reproduce:
● Be standing at Grannies, or flying in Prairie, or walking in Aviary, or standing in Wasteland, or basically anywhere. Just exist and try to look around with your camera
● Camera suddenly glitches and breaks and gets stuck into only letting you look left or right
● Try to look up or down, not able to
● Close and reopen game
● Play game
● Game crashed
●reopen game
●Go see and hug friend
● game crashed
● Reopen game
●Go anywhere
● Camera breaks
●Reopen Game
● Play for 5 minutes with no issues
● Camera breaks
●Close game
●Result: Can't look up or down so you can't fly correctly or see everything you want to and navigation becomes harder. And then the game crashes.
Expected result: Functioning Camera and no crashes
Thank you, I am frustrated but I appreciate the work you all do.
- Additional Info: I thought it happened when I was flying in between portals and doors to different areas, but the last video in Prairie proved me wrong. The first time it happened was when I left my nest via jumping out of the window, and going out the front door with the switch fixed it for a bit the first time. The second time was between areas in Wasteland, and the third was at Grannies when I had to reopen my game after it crashed. Then in Butterfly fields as I landed on the ground. It may be triggered by jumping, flying, or landing from flying but I can't tell and it triggering is unreliable no matter how I try.
Once again, thank you. I appreciate the help.
Report ID: 695ddf5104364e9c2be85384
- Device Type: Nintendo Switch
- OS Version: 21.1.0
- Platform: Nintendo Switch
- Sky Version (Build Number): 0.32.0
- Bug Description: My game has crashed three times in the last hour.
- Additional Info: I updated the game before I started playing.
Report ID: 695ddf6a04364e9c2be8538e
kindred wadiBOT
- Device Type: Nintendo switch
- OS Version: Horizon
- Platform: Nintendo Switch
- Sky Version (Build Number): 0.32.0362723
- Bug Description: The spells I have aren't working and I'm unable to teleport to moominvalley nor the Aurora concert
- Additional Info: All I know is that this bug appeared a few minutes after the map update in the server
Report ID: 695de99904364e9c2be86305
kindred wadiBOT
- Device Type: Macbook Air M2
- OS Version: macOS sequoia version 15.0
- Platform: iOS
- Sky Version (Build Number): 0.32.0 (362723)
- Bug Description: Constant game crash
• Steps to Reproduce
• Log in
• Click on a friend's star on constellations
• Click Join friend
• Result: The game crashes
• Expected Result: Being able to teleport and join my friend - Additional Info: The crashes began after I updated to the latest version of Sky
Report ID: 695df05104364e9c2be86815
- Device Type: Nintendo Switch 2
- OS Version: Switch 2 ver. 21.1.0
- Platform: Nintendo Switch
- Sky Version (Build Number): 0.32.0 (362723)
- Bug Description: The game randomly crashes, no real rhyme or reason to it
- Steps to reproduce (or at least what happened when the game crashed):
- Do friendship emotes with friends
- Go to Vault Archives and hang out for a bit
- Go to Vault 5th Floor
- Result: The game crashes
- Expected Result: to be able to play the game like normal
- Additional Info: This appears to happen on all platforms. A friend on Mobile (Android) crashed repeatedly throughout the day, and my alts on PC and Mobile (Android), respectively, crashed as well
Report ID: 695df15104364e9c2be86855
- Device Type: Playstation 4
- OS Version: Playstation
- Platform: PlayStation
- Sky Version (Build Number): 0.32.0.362723
- Bug Description: My game randomly crashes. I noticed it happens shortly after I open the new map feature. But even if I avoid the new feature, it still crashes every now and then.
- Additional Info: It happened the most often when I opened the new map feature. The other crashes that happened when I didn't use it, seemed to be a problem my friends had too. All our games would crash around the same time.
Report ID: 695df32404364e9c2be8691d
- Device Type: Switch 2
- OS Version: Switch 2
- Platform: Nintendo Switch
- Sky Version (Build Number): 032.0
- Bug Description: not sure how to reproduce it but the game has crashed 4 times in the last half hour
- Additional Info: It seems to crash either when I encounter other players or shortly after a server switch? three crashes in Daylight Prairie, one in Vault, if that helps.
Report ID: 695df36c04364e9c2be86955
- Device Type: Redmi Note 9
- OS Version: Android 12
- Platform: Android
- Sky Version (Build Number): 0.32.0 (362723)
- Bug Description: Unable to access the AR Camera.
My device supports Augmented Reality (AR). Additionally, the "Launch AR Camera" option is available in the game settings, and I have granted access to the camera. But when I pressed it, nothing appeared. The expected result is that it will launch into AR camera mode. - Additional Info: I attached the video on how to reproduce the bug and a screenshot of my device that is listed on the 4th vision "List of Devices that Support Augmented Reality."
If this wasn't a bug at all, at least please add more compatibility to some devices to access the AR camera.
Report ID: 695df4d904364e9c2be86ba9
- Device Type: Steam user, i7, 16 ram, windows 11, Nvidia GeForce RTX 4050,, SSD 1TB
- OS Version: Window 11
- Platform: PC
- Sky Version (Build Number): 32.0
- Bug Description: Game closed while friending someone
- Additional Info: Only that a friend told me it happened to her as well
Report ID: 695df4e104364e9c2be86bb4
- Device Type: Samsung Galaxy S25 Ultra
- OS Version: Android version 16
One UI 8.0 - Platform: Android
- Sky Version (Build Number): 0.32.0 (362723)
- Bug Description: I have been trying to do my candle run for the last ten minutes and my game suddenly crashed and went off 5 times within the last five minutes
- Additional Info: No, just that my game keeps crashing and I can't finish my candle run!
Report ID: 695df5e904364e9c2be86f60
- Device Type: playstation 5
- OS Version: i’m on playstation
- Platform: PlayStation
- Sky Version (Build Number): version 1.66
- Bug Description: Hello Sky: Children of the Light Support Team,
I’m reporting a serious stability issue with the PS5 version of Sky: Children of the Light.
My game crashes consistently every ~20 minutes, regardless of what I’m doing (exploring, social areas, general gameplay). Because of this, the game is effectively unplayable on my system.
Platform: PlayStation 5
Issue: Frequent hard crashes
Frequency: Approximately every 20 minutes
Result: Game closes unexpectedly and must be relaunched
Persistence: Happens repeatedly across sessions
I have already tried basic troubleshooting (restarting the game and console), but the issue continues to occur. This feels like a stability or optimization problem specific to the PS5 version.
I really enjoy Sky and want to keep playing, but the current state makes that extremely difficult. Please let me know if this is a known issue, if a fix is in progress, or if there’s any additional information I can provide to help resolve it.
Thank you for your time and support.
Best regards,
hermes
- Additional Info: This issue only started after updating the game to the latest version on PS5.
Before the update, the game did not crash like this.
Since updating, the crashes occur consistently about every 20 minutes.
Report ID: 695df65404364e9c2be86f81
- Device Type: iPad (A16)
- OS Version: 18.6.2
- Platform: iOS
- Sky Version (Build Number): 0.32.0 (362723)
- Bug Description: The game crashes continuously after an update.
- Additional Info: -
Report ID: 695df7cf04364e9c2be87382
- Device Type: iPad (A16)
- OS Version: 18.6.2
- Platform: iOS
- Sky Version (Build Number): 0.32.0 (362723)
- Bug Description: Step 2 and 4 effects of gestures are still not visible after the update.
- Additional Info: -
Report ID: 695df85304364e9c2be87601
-
Device Type: Xiaomi 12 pro
-
OS Version: Android 15
-
Platform: Android
-
Sky Version (Build Number): 0.32.0 (362723)
-
Bug Description: The game crashes after extended playtime on Android.
-
Steps to Reproduce:
- Launch Sky on an Android device (Xiaomi 12 Pro).
- Play normally in any area of the game.
- Continue playing for approximately 30 minutes to 1 hour.
-
Result:
The game closes suddenly without any error message or warning. -
Expected Result:
The game should continue running normally without crashing during extended play sessions. -
Additional Info: Additional Info:
-
Device: Xiaomi 12 Pro
-
OS: Android 15 (HyperOS 2)
-
GPU: Adreno 730 (Snapdragon 8 Gen 1)
-
Occurs consistently after extended playtime (~30–60 minutes)
-
Graphics set to medium, FPS set to 30
-
Issue started about one month ago
Report ID: 695df9c804364e9c2be87776
kindred wadiBOT
- Device Type: vivox200promini
- OS Version: OriginOS 6
- Platform: Android
- Sky Version (Build Number): 0.32.0(362723)
- Bug Description: After updating to new versionon,the game frequently crashes to desktop/home screen. This happens when I playing game.Not only me, but several of my friends have also encountered the exact same problem, so it might be a widespread bug.
- Additional Info: NO
Report ID: 695dfeb804364e9c2be87c68
- Device Type: iPad (A16)
- OS Version: 18.6.2
- Platform: iOS
- Sky Version (Build Number): 0.32.0 (362723)
- Bug Description: We have found additional clues to the crash we reported earlier.
the more you use the 'Map Anywhere' feature, the more often it crashes.
the game automatically closes shortly after using the feature.
if the feature is not used, the game does not crash.
- Additional Info: -
Report ID: 695e01d804364e9c2be87fb5
- Device Type: iPhone 14 Pro
- OS Version: iOS 26.1
- Platform: iOS
- Sky Version (Build Number): 0.32.0 (362723)
- Bug Description: My game crashed 3 times while candle running in vault.
-started with the cakes on the first floor. Left my sky kid for less than 2 mins and the game crashed when I tried moving it.
-Logged back in immediately and went to the second floor of vault where the game crashed again
-logged back in again, game crashed again when I reached the fourth floor in vault.
Expected result: the game shouldn’t crash if I’m doing a basic candle run. - Additional Info: Not that I’m aware of. I didn’t do anything different than usual. I had chibi mask on and glitched twice but they didn’t cause the crashes.
Report ID: 695e01ee04364e9c2be87fbe
kindred wadiBOT
- Device Type: PlayStation 5
- OS Version: Android
- Platform: PlayStation
- Sky Version (Build Number): 0.32.0.362723
- Bug Description: The game keeps crashing every 5-20 minutes. I've tried all the steps in the screenshot I will provide. And the game still continues to crash. I've never had this issue before.
- Additional Info: I'm a returning sky player and I created a new account and I've been playing just fine for a good 2 weeks maybe before this started. Only difference is is I'm now playing my instruments again on the game and screen recording the music. I doubt that has anything to do with it but that's the only difference I can think of
Report ID: 695e0bc804364e9c2be884c1
kindred wadiBOT
- Device Type: iOS, bug is on my iPad Pro and iPhone 12
- OS Version: iOS 26.2
- Platform: iOS
- Sky Version (Build Number): 0.31.6.359532
- Bug Description: The animation of the boat that goes to the reef does not travel anywhere. Boat does not boat. Small bug tho, I still get there.
- Additional Info: Nope
Report ID: 695e11d504364e9c2be891e2
- Device Type: iPhone 16
- OS Version: 26.2
- Platform: iOS
- Sky Version (Build Number): 0.32.0.362723
- Bug Description: • the game says I’m not signed in when I am
• random constellations get “unlit” when I switch tabs
• randomly being kicked from the game - Additional Info: No sorry
Report ID: 695e13d804364e9c2be899c4
- Device Type: Nintendo Switch
- OS Version: ver.0.32.0.362723
- Platform: Nintendo Switch
- Sky Version (Build Number): 0.32.0
- Bug Description: Game sofware crash
- Additional Info: no
Report ID: 695e159104364e9c2be8a386
- Device Type: Acer LAPTOP-MCRU33GB Windows 11, AMD ATHLON SILVER 3050U with Raden Graphics (2.30 Ghz), system type 64-bit
- OS Version: Windows 11 Pro education
- Platform: PC
- Sky Version (Build Number): 0.32.0
- Bug Description: Steps to reproduce:
- Re-live the Feudal Lord memory.
- Press the button to copy the emote.
Result: Game closed immediately by itself after clicking the button.
Expected result: Copied and claimed the Feudal lord's emote
- Additional Info: ~
Report ID: 695e15bf04364e9c2be8a3b4
- Device Type: iPhone 12 Pro Max
- OS Version: iOS. 18.6.2
- Platform: iOS
- Sky Version (Build Number): 0.32.0 (362723)
- Bug Description: Game crashed is getting out of hand
• Steps to Reproduce :
- Login to Sky after update release
- Play normally as always
- Unexpectedly experience game crash, login back then result is still the same
• Results : Game just crashed within 5-10 minutes or randomly
• Expected Result : Not to encounter game crash but play normally longer
- Additional Info: Additional Info : This happened after new patch update
Report ID: 695e15d104364e9c2be8a4c3
- Device Type: PlayStation 4
- OS Version: PlayStation
- Platform: PlayStation
- Sky Version (Build Number): 0.32.0 (362723)
- Bug Description: After viewing shared memory. I can’t move my camera up and down.
- Additional Info: I can move camera right and left only. I can’t look up and down. It happens when viewing old shared memories that been published before the latest update.
Report ID: 695e18ee04364e9c2be8ad7e
kindred wadiBOT
- Device Type: Switch
- OS Version: ver. 21.1.0
- Platform: Nintendo Switch
- Sky Version (Build Number): 0.32.0.362723
- Bug Description: -Wear a cape that allows you to use warp magic.
The cape is worn, and the warp magic is used.
Nothing happens. - Additional Info: Normal on phone, problem only on Switch.
Report ID: 695e1ee104364e9c2be8b7d4
- Device Type: steam side, the game flashes back frequently after update!!!!
- OS Version: win10
- OS Version: win10
- Sky Version (Build Number): 0.32.0(362723)
- Bug Description: The game frequently flashes back after updating!
- Additional Info: This is a frequent flashback problem after updating the game.
Report ID: 695e1f8304364e9c2be8be57
- Device Type: PlayStation 4
- OS Version: 13.02
- Platform: PlayStation
- Sky Version (Build Number): 1.66
- Bug Description: I can't move my camera up and down.
- Steps:
- Open the game and go to upper vault
- Move joystick up and down for nothing to happen, only side to side works.
- Result: I can't move my camera up and down.
- Expected result: I expected to be able to move my camera up and down like always.
- Additional Info: No
Report ID: 695e217804364e9c2be8c87d
- Device Type: 11th Gen Intel(R) Core(TM) i9-11900KF @ 3.50GHz (3.50 GHz)
- OS Version: Widowns 11
- Platform: PC
- Sky Version (Build Number): 0.32.0.362723
- Bug Description: Game crashing out of nowhere when I enter Praire Village region for more than a few seconds
- Additional Info: -
Report ID: 695e219504364e9c2be8c89e
- Device Type: Redmi 13C
- OS Version: Xiaomi HyperOS
- Platform: Android
- Sky Version (Build Number): 0.32.0(362723)
- Bug Description: i updated my sky app earlier as i was exited for the new features etc. the game was fine until the game keeps on crashing as it exits the game by itself and this happened tree times already today
- open app
- play sky
- crash happen
- Additional Info: please fix this bug, i was in the middle on doing my candle runs but the game crashes
Report ID: 695e234a04364e9c2be8cd18
- Device Type: Xiaomi Note 13 pro 5G
- OS Version: Android 15
- Platform: Android
- Sky Version (Build Number): 0.32.0
- Bug Description: Game keepe turning off
Opened game
Play for 5 minutes
Game turned off
Open game again
Playing for another 5 minutes
Game turned off again. And so on - Additional Info: Something might be wrong with files. Ill try to reinsall and see if that will work
Report ID: 695e241c04364e9c2be8ced1
- Device Type: PlayStation 5
- OS Version: PS5
- Platform: PlayStation
- Sky Version (Build Number): 0.32.0
- Bug Description: Since update the game randomly crashes every few minutes.
- Additional Info: No, its happened in multiple areas while doing different things. Eg. Burning buns at grandmas, trying to tp home from grandmas. First floor of valut. Flying in 2nd floor of valut.
Report ID: 695e245d04364e9c2be8d046
- Device Type: PC (steam)
RAM 8 GB
Intel Core i7
64 bits - OS Version: Windows 11 Pro
- Platform: PC
- Sky Version (Build Number): 32.0
- Bug Description: Game is crashing in every 20-25 mins. Also on android. Please solve this as soon as possible
- Additional Info: It started happening since the last and latest patch update
Report ID: 695e253404364e9c2be8d587
- Device Type: iPhone 15 pro max
- OS Version: ios 26.2
- Platform: iOS
- Sky Version (Build Number): 0.32.0(362723)
- Bug Description: Game crash
- Additional Info: After game update, Game crash happened.
Report ID: 695e259404364e9c2be8d5c9
- Device Type: Huawei nova 5t
- OS Version: EMUI 12.0.0
- Platform: Android
- Sky Version (Build Number): 0.32.0.362723
- Bug Description: The way from butterfly field to prairie village make me split with my friend twice
- Additional Info: The android device crash twice within 15 minutes
Report ID: 695e25cf04364e9c2be8d5ef
- Device Type: PlayStation 5
- OS Version: PS5
- Platform: PlayStation
- Sky Version (Build Number): 0.32.0.362723
- Bug Description: Up and Down view on control randomly stops working... When it happens i can still look left and right. But am unable to look up or down. I have to close and reopen the app to get it to work again, however it only lasts a short while before it stops again.
- Additional Info: No sorry, seems to random. It happened in forest and vault. I cant play the game like this so not trying other areas.
Report ID: 695e269d04364e9c2be8dcd0
- Device Type: iPhone 12 Pro Max
- OS Version: IOS 26.1
- Platform: iOS
- Sky Version (Build Number): 0.32.0 (362723)
- Bug Description: The Sky app crashed on my device about 12 times from logging in at 03:05 until presently
- Additional Info: While using the Sky app in any maps or any part in the maps, it crashed and sent me to my device homepage.
Report ID: 695e26a304364e9c2be8dcd9
- Device Type: Intel(R) Core(TM) i5-1135G7 @ 2.40GHz 2.42 GHz 16,0 GB
- OS Version: Windows 11
- Platform: PC
- Sky Version (Build Number): 0.32.0 (362723)
- Bug Description: My character shakes when riding the lift in the Vault of Knowledge.
Steps to Reproduce:
- Go to the location Vault of Knowledge
- Get on the lift and wait for it to start going up
Result: Your character shakes
Expected Result: My character must stop shaking and behave normally
- Additional Info: It is quite possible that this is a new bug introduced by the update
Report ID: 695e278a04364e9c2be8de6d
- Device Type: NINTENDO-SWITCH SYSTEM VER 21.1.0
- OS Version: NINTENDO-SWITCH SYSTEM VER 21.1.0
- Platform: Nintendo Switch
- Sky Version (Build Number): 0.32. 0.362723
- Bug Description: When taking the elevator to the top floor of the library or knowledge, the elevator goes up, a circle of light remains, and nothing is displayed.
- Additional Info: I don't know. I can't do anything other than ring it, and the only way is to restart the software.
Report ID: 695e28ce04364e9c2be8e147
- Device Type: Nintendo Switch 2
- OS Version: N/A
- Platform: Nintendo Switch
- Sky Version (Build Number): 0.32.0.362723
- Bug Description: When my Nintendo Switch 2 is docked during play and connected to the TV, the software will crash at random intervals, typically 1hr+ during playing. This doesn't happen when I play handheld.
- Additional Info: -
Report ID: 695e2a2904364e9c2be8e3d3
- Device Type: Xiaomi Redmi Note 9
- OS Version: Android 12
- Platform: Android
- Sky Version (Build Number): 0.32.0 (362723)
- Bug Description: Sky app crashed multiple times on the device. The crash should be fixed.
- Additional Info: No, it happened many times on any part of the maps.
Report ID: 695e2c4d04364e9c2be8e593
kindred wadiBOT
- Device Type: PlayStation 4 Pro
- OS Version: 13.02
- Platform: PlayStation
- Sky Version (Build Number): 1.66
- Bug Description: Upon the new update, I can no longer use the right stick on my controller to look the camera up and down, as it only allows side to side now. I can't play anymore until this is fixed because it heavily negatively impacts my playing sessions, making the game much harder to play than necessary.
- Attachment URL: #screenshots-and-videos message
- Additional Info: My controller itself has no issues on any other game, and I'm having this issue when I log into my account on Android too. But since I play on PlayStation now, that's where it's important to document this bug I'm experiencing.
Report ID: 695e31fa04364e9c2be901d7
kindred wadiBOT
- Device Type: Realme 8 4G
- OS Version: Android 13
- Platform: Android
- Sky Version (Build Number): 0.32.0 (362723)
- Bug Description: >>> I can't enter AR camera mode, when I enter AR camera mode, it crashes immediately, knly Sky game is like this, in other games AR Camera mode works well without any problems
- Steps to Reproduce:
- Log in to Sky
- Go to settings
- Towards AR Camera
- Click or tap icon the "Start AR Camera" option.
- Result: Nothing happens, if I successfully enter to AR Camera, it immediately crashes.
- Expected Result: I hope to be able to use AR Camera well without any problems.
- Additional Info: I have tried updating the Google Play Services for AR app to the latest version and also the Carrier Service app, and Google Play Services, Still can't use AR Camera feature in Sky
Report ID: 695e387e04364e9c2be9125e
- Device Type: Playstation 5 and Motorola One Zoom
- OS Version: Android 10
- Platform: PlayStation
- Sky Version (Build Number): 1.66
- Bug Description: I’ve been checking out the new map tool on PS5 and my Android phone, and it seems like the Brazilian Portuguese translation is incomplete. A lot of locations are still in English, even though they have official names in my language in-game. It would be great if the interactive map could be fully translated to match!
- Additional Info: It's a translation error!
Report ID: 695e393504364e9c2be91283
- Device Type: Ps5
- OS Version: 25.08-12.40.00
- Platform: PlayStation
- Sky Version (Build Number): 1.66
- Bug Description: I cant move my camera in vault area. I can only move it side to side. And map everywhere doesn't show for me anymore.
- Additional Info: My game crashed and when I went back to vault I was unable to move. And noticed that map everywhere is also gone. I restarted the game twice and it didnt not fix the issue.
Report ID: 695e3ab904364e9c2be912fc
- Device Type: Processor AMD Ryzen 7 6800H with Radeon Graphics (3.20 GHz)
Installed RAM 16,0 GB (15,3 GB usable)
System type 64-bit operating system, x64-based processor
Pen and touch No pen or touch input is available for this display - OS Version: Windows 11
- Platform: PC
- Sky Version (Build Number): 32.0 (21246794)
- Bug Description: game randomly crashes
- Additional Info: no
Report ID: 695e3d5004364e9c2be913d2
- Device Type: Samsung Galaxy A72
- OS Version: Android 14
- Platform: Android
- Sky Version (Build Number): 0.32.0 (362723)
- Bug Description: My game graphics are bad,ever since the migration aeason dropped i think,my graphics became so much worse,the resolution was low,and it look and still looks bad and fuzzy and now i've gotten used to it,but it used to hurt my eyes alot playon the game,even hrs after i've stopped,i made 2-3 reports on it and so dide other people but nothing happened and i want it to get fixed so i can enjoy the game,i thought maybe this new update it will but i was wrong,and it effects every option of graphics but you can notice it more on low resolution.
Steps to reproduce:Open the game and play normally
Result:Graphics and resolution are horrible
Expected result:I want them to go back to how they were before the migration season update so i can play normally and enjoy the game how i used to. - Additional Info: -
Report ID: 695e3f7e04364e9c2be920c7
- Device Type: Ps5
- OS Version: 25.08-12.40.00
- Platform: PlayStation
- Sky Version (Build Number): 1.66
- Bug Description: My friends and I are constantly crashing while doing candle run. I crashed 7 times so far.
- Additional Info: No, just candle run getting cakes as usual.
Report ID: 695e3fbd04364e9c2be921ee
- Device Type: SwitchLITE
- OS Version: System Version: 21.1.0
- Platform: Nintendo Switch
- Sky Version (Build Number): 0.32.0.362723
- Bug Description: When using anti-dragon magic to release a spirit, the spirit would charge at it and scatter its wings even though it was still within the validity time.
We have also confirmed that the number of wings decreases without being displayed when using concentration mode magic, although this is not the case here.
I have not checked all types of magic, but there are some that do not respond to magic. We have not checked all types of wings, but we thought that there might be some wings that are not responding to magic.
Please check. - Additional Info: Unfortunately, we are too upset to store anything.
Report ID: 695e429504364e9c2be925ca
- Device Type: PC, Windows 11 OS, Intel Core i5 12500H, Nvidia GeForce RTX 3050, 4GB, 32GB DDR4 RAM, SSD 512GB
- OS Version: WINDOWS 11 OS
- Platform: PC
- Sky Version (Build Number): 0.32.0 (362723)
- Bug Description: Game crashes about 10-15 minutes of gameplay, regardless of place or action at the time,
So far I have crashed in the aviary village while afk testing once and vault of knowledge twice while doing daily quests
-Steps to Reproduce:
-Login to game
-Do nothing for a while
-Result: Game crashes to desktop
Expected Result: Game shouldn't crash :(
- Additional Info: Could be memory leaks maybe?
Report ID: 695e43e804364e9c2be92b18
- Device Type: MSI modern 14 C12MO, 12th Gen Intel(R) Core(TM) i3-1215U (1.20 GHz)
- OS Version: windows
- Platform: PC
- Sky Version (Build Number): 0.31.0.350504
- Bug Description: I keep quitting the game abruptly
- Additional Info: I don't know, but it looks like you guys should try to fix it, me and another friend felt the same way and it's a bit annoying
Report ID: 695e440c04364e9c2be92b2c
- Device Type: redmi note 10 5g pro
- OS Version: 13
- Platform: Android
- Sky Version (Build Number): 0.32.0 (362723)
- Bug Description: frequent app crashes after updating the game
- Additional Info: after the recent update went live, the app kept crashing on my phone. i made sure to check if my phone had any OS update (my phone is on the most recent OS update),cleared cache, uninstalled and reinstalled app, tried other graphics and fps combination, disabled game turbo + made sure no other apps are running in the background, restarted phone. technically all the basic troubleshooting steps, yet i still crash. the longest i can play without the crash would probably be 7 minutes
Report ID: 695e441704364e9c2be92b3d
- Device Type: Laptop/12th Gen Intel Core I5 12450H/NVIDIA GeForce RTX 3050 and Intel UHD Graphics/16GB RAM DDR4/4GB GDDR6 /512GB SSD
- OS Version: Windows 11
- Platform: PC
- Sky Version (Build Number): 32.0
- Bug Description: i crash like every 5 minutes and there's nothing in the crash log
- Additional Info: it mosly happens when you try to go in portals or teleport home, or move inbetween locations
Report ID: 695e452104364e9c2be92ccf
- Device Type: OPPO A60 5G
- OS Version: Android 15
- Platform: Android
- Sky Version (Build Number): 0.32.0 (362723)
- Bug Description: -After the update the game crashes permanently all few minutes. Its also very laggy always.
-I can't see the messages of my best friend.
-I hover in the air, after teleport to home. Need to restart game that I can go on.
-The new map button overlay the control button, while open the emotes wheel.
-Server connection errors in middle of screen, that can't play.
- Additional Info: It was not happening before that update. Installed the update and get massive problems.
Report ID: 695e47c604364e9c2be93f3c
- Device Type: Xiaomi Redmi Note 14
- OS Version: Android 14
- Platform: Android
- Sky Version (Build Number): 32.0
- Bug Description: My game kept crashing every few minutes. I kept logging in, changing the graphics and all but it still crashes.
- Additional Info: I'm not sure, but I think lots of Skykids have this problem reported already.
Report ID: 695e48d704364e9c2be9460c
- Device Type: Vivobook asus laptop x515JAB A516JA, Intel cor3 i3-1005G1 CPU @1.20Ghz, RAM 4gb
- OS Version: Microsoft Windows
- Platform: PC
- Sky Version (Build Number): 0.32.0
- Bug Description: Every 5 minute i got crash and force logout, it's not even far from when i login I'm back out because of it
Result: can't play it comfortably
Expected: for it to be fix - Additional Info: No
Report ID: 695e4a5b04364e9c2be94dca
- Device Type: Samsyng galaxy S23+
- OS Version: Androir 16
- Platform: Android
- Sky Version (Build Number): 0.32.0 (362723)
- Bug Description: The bug, in short, is that when I am playing, it comes out after I have updated Sky.
- Additional Info: I am not the only one who is having this problem, many players are reporting this bug inside Sky, I thought it was the only one because of the graphics I have on it, but other players still report the bug that when playing is closed only.
Report ID: 695e4db804364e9c2be95ac7
- Device Type: disappeared
- OS Version: ios
- Platform: iOS
- Sky Version (Build Number): 0.32.0 (362723)
- Bug Description: After logging in to Sky Light Encounter
After logging in to Sky Light Encounter, I found that the circle where I meditated before has disappeared. - Additional Info: The Cloud Nest is also missing.
Report ID: 695e4fa704364e9c2be96125
kindred wadiBOT
- Device Type: - Device Type: Infinix Hot50i
- Operating System Version : Android 14
- Sky App Type: I forgot how to see it
- Sky app version : 0.32.0 (362723)
- Sky ID (check in-game settings) : fbb9f369-60e3-4c49-b148-6101d5376024
- Description of the problem, and how to reproduce it : so while playing with my friends. I can't see their text and after a while there is a lag that makes me unable to move and then I get out of the game making us pass Grandma and Geyser several times, Sometimes they even look like they are not online when they are online playing as usual. Sometimes there are also server bugs even though there are no problems
- Attachment: please fix it immediately
- Additional Information: this happened to my friend with a different device
- OS Version: Andorid 14
- Platform: Android
- Sky Version (Build Number): 0.32.0 (362723)
- Bug Description: So I was playing with my friends. I can't see their text and a few moments after that there is a lag that makes me unable to move and then I am out of the game making us pass Grandma and Geyser several times, Sometimes they even look like they are not online when they are online playing as usual. Sometimes there are also server bugs even though there are no problems
- Additional Info: -
Report ID: 695e543904364e9c2be96e4b
- Device Type: Samsung Galaxy A53
- OS Version: Android 16
- Platform: Android
- Sky Version (Build Number): 0.32.0 (362723)
- Bug Description: Since the last update, there has been a lot of instability in the game.
- Steps: I log into Sky, manage to play for a few minutes, and suddenly the game freezes and crashes.
-Results: I can't play because I keep getting removed from the game.
- Expected Result: Being able to play without experiencing instability issues.
- Additional Info: All I know is that this problem arose after the last update.
Report ID: 695e56b704364e9c2be97525
- Device Type: iPhone 12 Pro Max
- OS Version: iOS 26.0.1
- Platform: iOS
- Sky Version (Build Number): 0.32.0.362723
- Bug Description: The game keeps logging me out!
Steps to reproduce: - log in
- just be playing
Result: after a few minutes, the app closes
Expected result: for the app not to close! I didn’t even get to eat my bun 😭
- Additional Info: -
Report ID: 695e56c804364e9c2be97532
kindred wadiBOT
- Device Type: Samsung Galaxy S24+
- OS Version: Android 16
- Platform: Android
- Sky Version (Build Number): 0.32.0 (362723)
- Bug Description: Playing with the new version this morning, I have been automatically ejected from the app and have had to restart the app and resume gameplay through the return shrine. In 1.5 hours of game play, I have been ejected 5 times so far.
Steps to reproduce: random points in game, no known trigger before shut down. In one instance I was collecting bouquets at Village Theater. In another I was entering Prairie Cave Cozy Hideout. In another I was turning around mid-flight. In another I was lighting candles.
Expected result: to be able to play uninterrupted by ejection mid-action or event.
- Additional Info: I have no other apps open, I am not listening to music, I am not doing any background work or similar on my phone, I have not received any calls or texts or messages or alerts. Just playing Sky. And just keep getting shut down.
Report ID: 695e5a7c04364e9c2be97ade
- Device Type: Switch 2
- OS Version: Switch 2
- Platform: Nintendo Switch
- Sky Version (Build Number): 0.32.0.362723
- Bug Description: The game is crashing, I've had it happen once in vault of knowledge, when transitioning to the 4th layer. And twice in daylight prairie, first was when entering the caves from butterfly fields and again when entering the village from the caves. I am playing the switch one build on switch 2.
- Additional Info: The crash in the caves happened just after collecting a candle cake, I started flying with the wax following me when the game crashed. I also had one other crash I just remembered that happened when I was heading down from the social area of daylight prairie.
Report ID: 695e5a8d04364e9c2be97bef
-
Device Type: PC
-
OS Version: 12th Gen Intel(R) Core(TM) i3-1215U
Intel(R) UHD Graphics
8.00 GB -
Platform: PC
-
Sky Version (Build Number): 0.32.0.362723
-
Bug Description: Grandma's floating outside again 😂
-
Go to the Elder's table in the clearing in Hidden Forest to get wax from Grandma
-
Look at Grandma
Results: Grandma's just floating in front of the entrance the entire time her event is active
Expected results: Grandma should be wandering around before the event starts and be in front of the fireplace making her emotes while the event is ongoing
- Additional Info: -
Report ID: 695e5ae304364e9c2be97d3f
- Device Type: PC 11th Gen Intel(R) Core(TM) i7-1165G7 @ 2.80GHz (2.80 GHz), Intel(R) Iris(R) Xe Graphics, 8GB RAM
- OS Version: Windows 11
- Platform: PC
- Sky Version (Build Number): 0.32.0 (362723)
- Bug Description: Steps to Reproduce:
- Open the new Map Anywhere feature and keep it open
- Tab out of the game OR Tab in-and-out of the game
Result: Game crashes randomly
Expected Result: The game to not crash while I'm tabbed out with the map out. I'm not even sure if it relates to having the map out, or if it's more the game generally crashing, but both times it's happened was when I had my map out.
- Additional Info: As said, each time it's happened has been when I had the new Map Anywhere feature in use and tabbed out of the game. While I'm not certain it's connected to the crashes, there appears to be a correlation.
Report ID: 695e5ba704364e9c2be97e2b
- Device Type: PC
- OS Version: 12th Gen Intel(R) Core(TM) i3-1215U
Intel(R) UHD Graphics
8.00 GB - Platform: PC
- Sky Version (Build Number): 0.32.0.362723
- Bug Description: Game logging me out
- log in
- play for a while
Result: The app randomly closes within 5-10 minutes
Expected: I continue playing as usual
- Additional Info: This has been happening on both my pc and iphone
Report ID: 695e5c1404364e9c2be97e7c
- Device Type: ThinkBook 14 G4+ IAP
- OS Version: Windows 11 Home (26200.7462)
- Platform: PC
- Sky Version (Build Number): 0.32.0 (362723)
- Bug Description: In this version, the game tends to flashback easily.
- Steps to Reproduce: There is no pattern, so steps to reproduce cannot be provided.
- Result: The game cannot be played normally.
- Expected Result: No more flashing.
- Additional Info: -
Report ID: 695e5cf904364e9c2be98328
- Device Type: NINTENDO SWITCH 2
- OS Version: NINTENDO SWITCH 2
- Platform: Nintendo Switch
- Sky Version (Build Number): 0.32.0.362723
- Bug Description: Ever since recent update, game keeps crashing often
- Additional Info: I do not have any clues or information
Report ID: 695e5e5d04364e9c2be984c7
- Device Type: Lenovo V14 G2 ALC
- AMD Ryzen 3 5300U
- Integrated AMD Radeon Graphics
- 8GB DDR4-3200 + 4GB\
- OS Version: Windows 11
- Platform: PC
- Sky Version (Build Number): 0.32.0.362723
- Bug Description: > Crashes while CR.
- Steps to Reproduce:
- Log in to Sky.
- CR as usual.
- CR for approximately 3 or 5 minutes.
- Result: It always crashes. It's been 6 times and it keeps crashing.
- Expected Result: I hope it doesn't crash again. Because of this, I lost 4 candles before resetting because I couldn't CR or do missions.
- Additional Info: No
Report ID: 695e60e704364e9c2be98908
- Device Type: Lenovo IdeaPad Gaming 3 | 12th Gen Intel(R) Core(TM) i5-12450H CPU; NIVIDA GeForce RTX 3050 GPU; 16 Gb RAM
- OS Version: Windows 11
- Platform: PC
- Sky Version (Build Number): 0.32.0 (362723)
- Bug Description: Shaky Sky Kid when using Vault Lift Platform
When my Sky Kid use that lift platform to move each Vault floors, my sky kid look shaky, and it looks broken - Additional Info: -
Report ID: 695e60ea04364e9c2be98911
- Device Type: Realme 8 4G
- OS Version: Android 13
- Platform: Android
- Sky Version (Build Number): 0.32.0.362723
- Bug Description: > Crashes while CR.
- Steps to Reproduce:
- Log in to Sky.
- CR as usual.
- CR for approximately 3 or 5 minutes.
- Result: It always crashes. It's been 6 times and it keeps crashing.
- Expected Result: I hope it doesn't crash again. Because of this, I lost 4 candles before resetting because I couldn't CR or do missions.
- Additional Info: no
Report ID: 695e618c04364e9c2be98977
- Device Type: Intel(R) Core(TM) i7-14700F (2.10 GHz), ram 32,0 GB, Windows 11 home 64-bit, Nividia Geforce RTX 4080 SUPER, 2 TB SSD
- OS Version: Windows 11
- Platform: PC
- Sky Version (Build Number): 0.32.0.362723
- Bug Description: The Game keeps crashing for no apprent reason sometime during loding screen or sometimes when im just standing still or moving
- Additional Info: I played with my wife we where holding hands
Report ID: 695e64e104364e9c2be9912d
- Device Type: PC, windows 11, AMD Ryzen 7 7700X, Nvidia Geforce RTX 4060, Tforce Delta 32 GB RAM 5200MHz ddr5
- OS Version: windows 11
- Platform: PC
- Sky Version (Build Number): 0.32.0.362723
- Bug Description: The game keeps crashing, whether it's switching realms, just standing there doing nothing or anything else. When I hold hands with a friend, we both crash at the same time
- Additional Info: Holding hands with friends causes you both to crash at the same time, and crashing seems to happen around busy areas more frequently, or with realm switches
Report ID: 695e653104364e9c2be99179
- Device Type: iPhone 16 pro
- OS Version: iOS 18.6,2
- Platform: iOS
- Sky Version (Build Number): 0.32.0 (362723)
- Bug Description: >>>Flashes when saving video.
Repeat the steps:
- Run the map to the Rainforest Creek map.
- Start recording
- End recording after about 30 seconds.
4、When you want to save the movie, the game flashes back.
- Additional Info: None
Report ID: 695e670504364e9c2be9947b
- Device Type: PS4
- OS Version: 13.02
- Platform: PlayStation
- Sky Version (Build Number): 0.32.0 (362723)
- Bug Description: Unable to move the screen up and down
- Steps to reproduce:
- Log into sky and start playing for some minutes
Result: My controller cannot move the screen up or down. Only side to side
Expected Result: i should be able to move my camera like normal
- Additional Info: It started when I entered the upper vault area . I teleported back home and it became normal but whenever i enter a realm it'll start again . I had to close and reopen the game to remove it
Report ID: 695e676404364e9c2be994b4
- Device Type: Nintendo Switch - OS Version: Nintendo Switch Lite - Platform: Nintendo Switch - Sky Version (Build Number): 0.32.0.362723 - Bug Description: I used the Aurora cape and the nine-color cape, but I couldn't teleport to the concert or the nine-color cape location. Also, after using the menu, it stopped working. - Additional Info: -
Report ID: 695e683d04364e9c2be994f7
- Device Type: PlayStation 4
- OS Version: 13.02
- Platform: PlayStation
- Sky Version (Build Number): 0.32.0.362723
- Bug Description: Several (3) game crashes
- Steps to reproduce: play the game
- Result: the game crashes
-Expected result: not a crash - Additional Info: I just updated the game, so I suspect it might have something to do with that
Report ID: 695e6b0c04364e9c2be9967e
- Device Type: PlayStation 4
- OS Version: 13.02
- Platform: PlayStation
- Sky Version (Build Number): 0.32.0.362723
- Bug Description: White candles missing at the end of Vault of Knowledge, unable to spawn the teleporter
- Steps to reproduce: travel to the last room of Vault of knowledge
- Result: candles missing from the altar
- Expected result: all the candles present at the altar, spawning the teleporter correctly
- Additional Info: No extra info
Report ID: 695e6e2204364e9c2be99a92
- Device Type: Nintendo Switch
- OS Version: Horizon
- Platform: Nintendo Switch
- Sky Version (Build Number): 362723
- Bug Description: I used my dragon cape spell and it didn't work.
I tried to use a tiny spell and it didn't work again.
Result: spells not working
Expected result: me and my friends should've been wearing dragon cape and I'm supposed to be tiny - Additional Info: negative
Report ID: 695e6fab04364e9c2be99eb7
- Device Type: AMD Ryzen 5 7535HS with Radeon Graphics, NVIDIA GeForce RTX 3050 Laptop GPU (DirectX Card), 16GB 4800MHz DDR5, 512GB SSD (Free disk space: 43482 MB)
- OS Version: Windows 11 (64 bit)
- Platform: PC
- Sky Version (Build Number): 0.32.0.362723
- Bug Description: Getting crashed often after a certain amount of time.
Steps to Reproduce:
This crash is happening only after this latest update.
Log in to Sky and after 12 to 15 minutes (aprox) the game crashes.
I tried to uninstall and install it back more than twice and still not works.
Result: Crashes often.
Expected Result: Smooth gameplay without any crashes.
- Additional Info: The only thing I know is, most of the PC players face this issue after the latest update.
Report ID: 695e71f804364e9c2be9a175
- Device Type: iPad Pro 12.9 in 5th generation
- OS Version: iOS 18.6.2
- Platform: iOS
- Sky Version (Build Number): 0.32.0
- Bug Description: I opened the app. Started game play. Game force closed on its own.
- Additional Info: I was with a friend.
Report ID: 695e734b04364e9c2be9b14b
- Device Type: HONOR Pad 9
- OS Version: Android 14
- Platform: Android
- Sky Version (Build Number): 0.32.0 (362723)
- Bug Description: The game keeps crashing and log me out automatically. It is annoying when you're candle running and suddenly got thrown out of the game
- Additional Info: No idea because I was just logging in sky as usual. Maybe the new update has something to do with it
Report ID: 695e75aa04364e9c2bea01d7
- Device Type: Intel(R) Core(TM) i5-10300H CPU @ 2.50GHz (2.50 GHz)
8.00 GB - OS Version: windows 11
- Platform: PC
- Sky Version (Build Number): 0.32.0
- Bug Description: Crashes and laggy gameplay
- Additional Info: it started happening 2 to 3 days ago before the recent update
Report ID: 695e76a004364e9c2bea12c1
kindred wadiBOT
- Device Type: Hi guys, the device I'm using is a vivo v50 lite, but that's not the point, the point is that my friend and I started playing the latest version of light encounters today, and it keeps flashing back during play, or flashing back after stringing. I'm not the only one this is happening to, it's happening to several of my friends as well, the flashbacks are too frequent 🥹. We don't know what to do when it flashes so many times in an hour, we just have to tough it out and do the quests and go offline, I hope the sky team can improve this exploit soon. Thank you guys! 🙏🏻
- OS Version: Android 15
- Platform: Android
- Sky Version (Build Number): 32.0
- Bug Description: My friends and I started playing the latest version of Light Encounters today, and it keeps flashing back during play, or after streaming. I'm not the only one who is experiencing this, it's happening to several of my friends as well, and it's happening way too often 🥹. We don't know what to do when it flashes so many times in an hour, we just have to tough it out and do the quests and go offline, hopefully the sky team will improve this exploit soon. Thank you guys! 🙏🏻
- Additional Info: No, we players can't do anything, just hope tgc team can fix this bug as soon as possible!
Report ID: 695e7b4304364e9c2bea3a2a
- Device Type: PC [Ryzen 7 5800x, 48gb DDR4. Radeon RX 6800xt]
- OS Version: Windows 11 [latest]
- Platform: PC
- Sky Version (Build Number): 0.32
- Bug Description: The game crashes repeatedly and makes it therefore almost impossible to Play... Let alone Candle run.
There is no clear thing that seems to cause it, even being AFK the game will sometimes just close/crash... Had about 4 in the last 30 mins. - Additional Info: N/A
Report ID: 695e7b7304364e9c2bea3a41
-
Device Type: PlayStation
-
OS Version: PlayStation 4 (13.02)
-
Platform: PlayStation
-
Sky Version (Build Number): 1.66
-
Bug Description: I cannot move the controller joystick properly for PlayStation. Meaning I cannot move it up or down, restricting the camera view for the game.
-
Steps to Reproduce:
- enter the Alice portal and while you fall through the gate, the camera zooms in weirdly.
- or in the vault the camera will also be locked if you sit on the meditation circle and the camera moves on its own to zoom in.
- afterwards your camera will be locked.
-
Result: I’m able to use the right joystick of my ps4 controller but only horizontal. Meaning I can look left and right but not up and down. This causes the camera to be restricted and makes flying and spotting thing extremely difficult. Even leaving the area to tp home doesn’t make the bug go away. I need to restart the game for it to be gone.
-
Expected Result: being able to fly and play fully without a camera that is locked in. So I can play as it intended to be
-
Additional Info: Along side this bug, my game crashes very often. At least about 10 times today already. But since the bug report is filled with the same issue, I won’t make an extra report to overwork TGC staff.
Report ID: 695e7c5204364e9c2bea3b99
kindred wadiBOT
- Device Type: Oppo A77S
- OS Version: Android 14
- Platform: Android
- Sky Version (Build Number): 0.32.0 (362723)
- Bug Description: The game keeps crashing and log me out automatically. It is annoying when you're candle running and suddenly got thrown out of the game
- Additional Info: No idea because I was just logging in sky as usual. Maybe the new update has something to do with it
Report ID: 695e82f404364e9c2bea41c4
- Device Type: Windows 11, Dell inspiron 15, AMD Ryzen 7 7730U, 16GB RAM
- OS Version: Windows 11 Home, version 23H2, OS build: 22631.6199
- Platform: PC
- Sky Version (Build Number): 0.32.0.362723
- Bug Description: Sky frequently crashes with no known cause.
Steps to reproduce:
- Log into sky
- Play for a while (A few minutes, at least.)
- Sky closes without warning
Result: I assume that is crashed.
Expected result: For this not to happen, and for me to be able to play normally.
- Additional Info: This happened repeatedly as I tried to play sky. After crashing, I would re open the game only for it to happen again within a few minutes.
Before this happened it is worth noting: I opened the new map feature, travelled to a realm, and met up with a friend each time.
My friend experienced the same thing, one time the crash happened she said it happened at the same time on her end, we are on different platforms.
Report ID: 695e849104364e9c2bea4335
kindred wadiBOT
- Device Type: Android
- OS Version: Android version 14
- Platform: Android
- Sky Version (Build Number): 0.32.0 (362723)
- Bug Description: While playing, the game suddenly freezes and exits on its own. It can happen anytime, anywhere even in home
- Additional Info: None
Report ID: 695e890304364e9c2bea588c
- Device Type: PS5
- OS Version: PlayStation 5
- Platform: PlayStation
- Sky Version (Build Number): 32.0
- Bug Description: Once logged in all seems in working order. After 5-10 minutes of play, (I was in home at one time and Vault another time) the right controller stuck no longer controls the movement of the camera to look around, up and down. If I log out and log back in. It works again. For a short time the stops working again. My PS5 is new. My controller is fully charged during this issue.
When flying it also will not allow you to look around. Also, 2 times the game disconnected and the PS5 displayed a message “Something went wrong”
I did go to discord server and see crashes of the game are going on. But ive never experienced a controller issue in the last during game crashes.
Here are the locations and a pic of the Message from PS5. I also sent the report that PS5 suggested after each crash for. Total of 2. I since have not logged back in. - Additional Info: Time it started was around 10:35
Report ID: 695e892d04364e9c2bea58b3
- Device Type: iPad 10th generation
- OS Version: iOS 26
- Platform: iOS
- Sky Version (Build Number): 0.32.0.362723
- Bug Description: Sky keeps crashing when I play the game
- Additional Info: No
Report ID: 695e8a9204364e9c2bea6f7a
- Device Type: Huawei MatePad 11.5" S
- OS Version: Harmony OS
- Platform: Android
- Sky Version (Build Number): 0.32.0(362723)
- Bug Description: Game Crashes.
Randomly closes the game. - Additional Info: Not at all,this never happened before.Just today
Report ID: 695e8b5f04364e9c2bea700e
- Device Type: PS4
- OS Version: 1.66
- Platform: PlayStation
- Sky Version (Build Number): 1.66
- Bug Description: Having issues with using the full range of the right joystick to look up or down after a few minutes (around 10) of playing and the game is occasionally crashing on me too.
- Additional Info: No
Report ID: 695e8c3404364e9c2bea71af
- Device Type: OPPO Reno15
- OS Version: Android 15
- Platform: Android
- Sky Version (Build Number): 0.32.0 (362723)
- Bug Description: always Crash game had to rstart the gme everytime.
Steps to Reproduce
-Fix the bug or crash tjiing
-Log in to sky when the game is fixed
Result, the bug thing is fixed - Additional Info: non
Report ID: 695e8ed904364e9c2bea72b8
- Device Type: Samsung Galaxy A52 (SM-A525F/DS) & Desktop PC (AMD Ryzen 5 7600X 6-Core Processor 4.70 GHz, NVIDIA NVIDIA GeForce RTX 4060 (8 GB), 16.0 GB DDR5, 1TB SSD)
- OS Version: Android 14 & Windows 10 Pro
- Platform: PC
- Sky Version (Build Number): 0.32.0 (362723)
- Bug Description: It seems like the new update is causing crashes while I play, both on PC and on mobile. No warnings, no prompts, the game just exits immediately. Second, the game crashes around 30 mins playing. It happens randomly in wherever realm or whatever I'm doing. The game also takes a while to load back in after crashing on mobile.
- Additional Info: Since this happened right after the patch update, it might have something to do with the issue.
Report ID: 695e8efd04364e9c2bea72db
- Device Type: Nintendo switch
- OS Version: Version 21.1.0
- Platform: Nintendo Switch
- Sky Version (Build Number): 0.32.0 362723
- Bug Description: When flying into the wind paths from Sanctuary Islands or the Caves of Prophecy, the winds turn me around in the tunnel after entering the wind paths area and I get sent back to the previous area instantly.
Go to the wind paths from aviary village, fly down to the caves of prophecy tunnel, go in and come back for a candle run and get sent back to prophecy caves AFTER re-entering wind paths area without steering backwards at all. Try to go back and bug happens again. Repeat with Sanctuary, except after a few turnarounds get sent to the tunnel entering the wind paths from the starting area.
- Additional Info: No
Report ID: 695e8f9a04364e9c2bea7369
- Device Type: 13th Gen Intel(R) Core(TM) i9-13900HX (2.20 GHz), RAM 32.0 GB, Nividia Geforce RTX 4070 Laptop GPU, SSD 1024GB
- OS Version: Windows 11, 25H2, 64-bit
- Platform: PC
- Sky Version (Build Number): 0.32.0.362723
- Bug Description: Awful lags when launching game
Steps to reproduce: Launch the game.
Result: PC lags about 1-2 min, after that all fine. - Additional Info: It was fixed in the previous update, but it appeared again in this update. How I understand, it's related with how many cores are in your PC
Report ID: 695e90f604364e9c2bea763f
- Device Type: PS5
- OS Version: PS5
- Platform: PlayStation
- Sky Version (Build Number): 32
- Bug Description: Y-axis camera control gets stuck. I'm able to pan left and right but can't look up or down. So far it's happened in Forest after the first gate, in Vault behind the 4 player door on the 2nd floor, and in Vault everywhere after 3rd floor. At 3rd floor Vault the camera locks when you fly up to where the Winged Light is - you can see it lock because the camera perspective shifts suddenly. I can temporararily unlock the camera by going home and clicking on the constellation, but when I use the return shrine it immediately locks again in Vault upon arrival.
- Additional Info: At 3rd floor Vault, when you're on the platform with the winged light with the camera locked and fly up to 4th floor, the Prairie constellation moves with you until the screen goes black when you transition to 4th floor.
Report ID: 695e922a04364e9c2bea77ee
- Device Type: windows 11 13th Gen Intel(R) Core(TM) i7 - 13620H
- OS Version: windows 11 13th Gen Intel(R) Core(TM) i7 - 13620H
- Platform: PC
- Sky Version (Build Number): 0.32.0.362723
- Bug Description: the game is being so weird this day, every 5-10 mins i get crash 😠 is this ur so called "version 32" update?!!?!?!?!?!
steps to reproduce:
1: i join the game
2: after some walk i get crash
3: join game again assuming that crash was just typical and never happens again
4: the crash HAPPENED AGAIN
5: joining the game again to go to granny to get candles
6: THE CRASH HAPPENED ON THE MIDDLE OF GRANNY TIME - Additional Info: well my smartest sollution for you is: FIX YOUR GAME, SRSLY FIX YOUR GAME, before adding any new updates you SHOULD FIX YOUR GAME!!!!!
Report ID: 695e93833de546dfa41a4d3b
kindred wadiBOT
- Device Type: Samsung Galaxy S22+
- OS Version: Android 16
- Platform: Android
- Sky Version (Build Number): 0.32.0 (362723)
- Bug Description: App crashes when moving between areas in the daylight Prairie
- Go to daylight prarie
- Go to sanctuary islands from the area before
- Crash
Or
- Go to daylight prarie
- Go to village(i think thats what its called)
- Go through the butterfly doors
- Crash
- Additional Info: No
Report ID: 695e97643de546dfa41a517b
- Device Type: realme rmx5200 - OS Version: Android 16 - Platform: Android - Sky Version (Build Number): 0.32.0 (362723) - Bug Description: The program crashes when entering maps such as Cloud Wilds, Rainforest, and Dawn Valley. - Steps to Reproduce: Enter any of the aforementioned maps. - Result: Program crash. - Expected Result: Should run normally. - Additional Info:
- Bug Description: The app crashes when entering maps such as Yunye, Rainforest, and Xia Valley. Steps to Reproduce: Enter any of the aforementioned maps. Result: App crashes. Expected Result: Should run normally. - Additional Info: -
Report ID: 695e98303de546dfa41a51f6
- Device Type: I play on laptop dell on steam
version 32
The game keeps craching. In one hour 9 times total.
I've never had this before so i think it's because of the new update. - OS Version: Windows 11
- Platform: PC
- Sky Version (Build Number): 32
- Bug Description: I have problems bc the game craches everytime. 9 times in an hour total already.
- Additional Info: well i think it's the new update bc before it i never really had problems with this
Report ID: 695e99683de546dfa41a52c5
- Device Type: iPhone 14 pro max
- OS Version: IOS 16.8.2
- Platform: iOS
- Sky Version (Build Number): 0.32.0.362723
- Bug Description: I getting crashed often after 15-20 minutes after this latest update.
- Additional Info: I logged in Sky as usual after updating. After playing for a while Sky closes without any notifications. I have another account on PC and it’s the same. Today the app closed three times in around 1 hours and it’s so annoying because it happened before Grandma’s time event and Turtle sunset event.
I expect the smooth gameplay without any crashes.
Report ID: 695e9aef3de546dfa41a536f
- Device Type: HP Omen, HP 8BA9 (76.43), 13th Gen Intel Core i5-13420H, Intel Raptor Lage-P, NVIDIA GeForce RTX 4050 Laptop GPU, 464.51GB Capacity, 15.32GB RAM
- OS Version: Pop!OS 24.04
- Platform: PC
- Sky Version (Build Number): 0.32.0.362723
- Bug Description: The game crashes every 5-15 minutes. No matter what I'm doing or what happens, it still crashes.
Steps to reproduce: - log into Sky
- play the game like normal
Result: The game eventually crashes - Additional Info: Just wanted to write this report to also mention that the frequent crashes also happen on Linux
Report ID: 695e9ba23de546dfa41a53a8
kindred wadiBOT
- Device Type: PC intel core i3 10100F, Nvidia GeForce GTX 1050, 16GB 3000MHz DDR5 RAM, HDD 1TB, HDD 700GB
- OS Version: Windows 10
- Platform: PC
- Sky Version (Build Number): 0.32.0.362723
- Bug Description: After a 10-15 minute gaming session, the game simply crashes with an error about updating the game.
- Additional Info: -
Report ID: 695ea21f3de546dfa41a5559
- Device Type: iphone Air, Ipad Mini, STEAM on ROG Ally
- OS Version: ios and ipad os 26.2, Windows 11, current build
- Platform: iOS
- Sky Version (Build Number): 0320
- Bug Description: the game is crashing over and over on all platforms.
- Additional Info: it’s on many platforms and my friend is crashing at the same time and also different times. on ios
Report ID: 695ea2de3de546dfa41a5613
- Device Type: Redmi Note 13 pro
- OS Version: 2.0.213.0.VNFRUXM Xiaomi HyperOS
- Platform: Android
- Sky Version (Build Number): 0.32.0.362723
- Bug Description: After a 10-15 minute gaming session, the game simply crashes with an error about updating the game.
- Additional Info: -
Report ID: 695ea2ed3de546dfa41a5638
- Device Type: Switch
- OS Version: Switch
- Platform: Nintendo Switch
- Sky Version (Build Number): 0.32.0.362723
- Bug Description: I didn't receive my leftover seasonal candles converted to regular candles
- Come into sky after a season conclusion
- Hit B or the back button
- Candle count remains the same
Result; candle count remains the same and seasonal candles earned are lost after the season conclusion
Expected result; my remaining seasonal candles are converted into regular candles
- Additional Info: Well, my switch was lagging hard on start up into sky, when I finally got in the seasonal conclusion screen popped up then disappeared, and I never got my seasonal candle to regular candle conversion
Report ID: 695ea4253de546dfa41a5765
- Device Type: AMD Ryzen 7 5700g with Radeon Graphics, AMD Radeon Graphics 2GB, 16GB RAM 2300MHz
- OS Version: Windows 10
- Platform: PC
- Sky Version (Build Number): 0.32.0 (362723)
- Bug Description: I've been experiencing frequent crashes on my game.
Steps to Reproduce:
No specific steps for this. I've crashed at 10:39 GMT-3 while flying in vault. At 10:51 GMT-3 while standing at the old home space stone. At 11:32 GMT-3 passing through the Forest Brook portan into Elevated Clearing. At 12:04 GMT-3 in Valley's Citadel. All of this happened while I was with a friend, all of these times she experienced crashes at the same time also.
Result: Game crashed.
Expected Result: Being able to play normally.
- Additional Info: Only thing I can think of is that, as previously stated, the person I was with experienced crashes at the same time.
Report ID: 695ea55a3de546dfa41a685d
- Device Type: LAPTOP-MPAE4RCR
12th Gen Intel(R) Core(TM) i5-1235U (1.30 GHz)
Ram 16.0 GB - OS Version: window 10
- Platform: PC
- Sky Version (Build Number): 31.6 (359532)
- Bug Description: i played the sky for few mins and it crashes.
- Additional Info: -
Report ID: 695ea6b83de546dfa41a68da
- Device Type: 13th Gen Intel(R) Core(TM) i9-13900H, NVIDIA GeForce RTX 4060, 16GB RAM, SSD 1TB
- OS Version: Windows 11
- Platform: PC
- Sky Version (Build Number): 2325290(21246794)
- Bug Description: Increased rate of crashing.
Steps to reproduce:
- Start the game
- Play with my friend for a while
- the game crashed for one of us
- Restart the game
- Game crashes again after a short while for both of us
Result: The game is crashing more often than usual.
Expected result: The game should run as smoothly as before without crashing every few minutes
- Additional Info: Likely because of the new update
Report ID: 695ea7fd3de546dfa41a69b7
- Device Type: Nintendo Switch - OS Version: 21.1.0 - Platform: Nintendo Switch - Sky Version (Build Number): 0.32.0 - Bug Description: When a friend uses a badge effect to teleport, the teleportation effect is not applied.
- Additional Info: I specifically confirmed holding hands with the other player, but even after a third friend teleported to the map, I received no notification asking if I wanted to join.
Report ID: 695ea80b3de546dfa41a69d2
- Device Type: Samsung Z Fold 5 - OS Version: Android 16 - Platform: Android - Sky Version (Build Number): 0.32.0.362723
- Bug Description: The game keeps crashing. It crashed while I was burning flowers in the Rainforest. After logging back in, it crashed again while meditating in the Cloud Nest. Then it crashed once more when I returned to the Rainforest... - Additional Info: None. I feel the crashes are unpredictable and happen regardless of the situation.
Report ID: 695ea8f43de546dfa41a6a5d
- Device Type: PC 11th Gen Intel(R) Core(TM) i7-11700KF @ 3.60GHz RAM 16 GB NVIDIA GeForce RTX 3060
- OS Version: Windows 11, version 25H2
- Platform: PC
- Sky Version (Build Number): 0.32.0 (362723)
- Bug Description: My game keeps crashing out of nowhere.
- Steps to Reproduce:
- Log in to Sky.
- Play the game like usual.
- Result: The game crashes in different maps at different times.
- Expected Result: Be able to play normally without the game crashing.
- Additional Info: This started happening right after updating the game to the newest version, might be the new update.
Report ID: 695eac543de546dfa41a6f4b
- Device Type: 11th Gen Intel(R) Core(TM) i5-11400H @ 2.70GHz (2.69 GHz), NVIDIA GeForce RTX 3050 Laptop GPU, 8GB RAM, SSD 477GB
- OS Version: Windows 11
- Platform: PC
- Sky Version (Build Number): 0.32.0 (362723)
- Bug Description: My character's hands are in a weird position when holding a plushie prop or the butterfly prop from Season of Two Embers. Character's hands don't touch the prop when kneeling or sitting.
Steps to Reproduce:
- Place the plushie or butterfly prop anywhere.
- Pick the up plushie prop or butterfly prop.
- Use the kneeling/sitting/laying down emote.
Result: Moomin plushie looks to be misplaced all the time when held. When kneeled or sitting, character's hands look to be a in weird position, and they are not even touching the plushie. Similar thing also happens with the Crab plushie and Butterfly prop from Season of Two Embers.
Expected Result: The character's hands should touch the Plushie or Butterfly prop when holding it, also while kneeling, sitting and laying down, and when kneeling, the hands shouldn't be in a weird position.
- Additional Info: -
Report ID: 695eacd63de546dfa41a708f
- Device Type: Switch 2
- OS Version: Switch 21.1.0
- Platform: Nintendo Switch
- Sky Version (Build Number): 0.32.0.362723
- Bug Description: My game had been crashing since the latest update.
I've been playing for an hour and it crashed 3 times already. - Steps to reproduce :
- Log in Sky
- Play Sky
- The game will eventually crash
Result : I can't play Sky properly if my game crashes randomly
Expected result : the game should run smoothly without crashing
- Additional Info: I do not
Report ID: 695eafae3de546dfa41a748f
- Device Type: Nintendo Switch OLED
- OS Version: 21.1.0
- Platform: Nintendo Switch
- Sky Version (Build Number): 0.32.0.362723
- Bug Description: Game keeps crashing. I keep getting a "software has unexpectedly closed" error from my switch. I'm attempting a winged light run, was in the Prarie Cave all 3 times it happened so far.
- Additional Info: I wasn't doing anything out of the ordinary that I can think of. First time I lit a candle cake. Second time I was in the secret area in the Prarie Caves where the bonfire is. Last time I was getting ready to head to the Prarie Peaks to get that winged light.
Report ID: 695eb0a73de546dfa41a74e6
- Device Type: 11th Gen Intel(R) Core(TM) i5-1135G7 2,40 GHz
Intel(R) Iris(R) Xe Graphics
8.0 GB - OS Version: Windows 11
- Platform: PC
- Sky Version (Build Number): 0.32.0.362723
- Bug Description: The game crashes a lot more than it usually does.
Step to reproduce: - play sky as normal
- game crashes
Expected result: i expect my game not to crash so often (3 times in 1h30 of play) - Additional Info: No
Report ID: 695eb2483de546dfa41a784a
- Device Type: ipad 10th gen
- OS Version: ipad os 18.6.1
- Platform: iOS
- Sky Version (Build Number): 0.32.0 (362723)
- Bug Description: map shrine localisation for japanese language is incomplete
steps:
set language to japanese
open map and look at place names
“citadel” among many others, is in english, not japanese - Additional Info: -
Report ID: 695eb3213de546dfa41a79c0
kindred wadiBOT
- Device Type: Samsung fold 5
- OS Version: Android 14
- Platform: Android
- Sky Version (Build Number): 0.32.0.362723
- Bug Description: While I was playing sky it always closes the app all of a sudden very frequently making me very hard to play it
Expected results: sky closing the app when I close it manually
- Additional Info: I'm not sure but since I updated to the new version
While I'm playing the app just closes very frequently and like every minute and I have to reopen the app and log in again
Which made it very complicated
Report ID: 695eb7523de546dfa41a7d0d
- Device Type: PC: Intel Core i5-14400F, Lexar 32 GB 6000MGz DDR5 RAM, NVIDIA GeForce RTX 5060 Ti, Lexar SSD NM790 1TB
- OS Version: Windows 11 Home, version 25H2
- Platform: PC
- Sky Version (Build Number): 2325290(21246794)
- Bug Description: I don't see shrine of return after the newest update.
Steps to reproduce: - Additional Info: Maybe the exact compilation: 0.32.0.362723 R5b8d994f
Report ID: 695eb8103de546dfa41a7ecd
- Device Type: PlayStation 4
- OS Version: 13.02
- Platform: PlayStation
- Sky Version (Build Number): 1.66
- Bug Description: Game runs normal for about 5-10 minutes before crashing
Login to game,play like normal,wait 5-10 minutes and the game will crash forcing you to reload and login again.
I expected the game to run like it did before the last update
- Additional Info: Download latest update, open game on multiple different devices and it will crash between 5-15 minutes of play time
Report ID: 695eb91b3de546dfa41a808b
- Device Type: Playstation 5
- OS Version: 25.08-12.40.00.09-00.00.00.0.1
- Platform: PlayStation
- Sky Version (Build Number): 1.66
- Bug Description: 3 for 1 bug offer today because this is quite lengthy and this new bug process is weird and easily cancelable and the other one was better.
Bug 1. Five (5) game crashes in 1hr. This is absurd. While doing nothing, while flying, you name it.
Bug 2. When going through Vault controller up down movement locks and does not work. Specifically through 2nd through 3rd level, cannot recall if from 1 to 2 as well. But it will only go away when restarting game, changing realms does not help.
Bug 3. Candle wax from plants doesn't accurately show in some realms, Hidden forest, Sanctuary Isles or even through Valley on the candles.
- Additional Info: No
Report ID: 695eb9303de546dfa41a80b0
- Device Type: Samsung S24
- OS Version: Android v16
- Platform: Android
- Sky Version (Build Number): 0.32.0 (362723)
- Bug Description: Randomly teleported whilst AFK and was stuck in that place. Going home didn't solve the issue.
Steps to Reproduce:
Go AFK near the doorway to elevated clearing
When in stuck position teleport to Home
Result: stuck in air in position
Expected Result: not move without input and not be stuck
- Additional Info: Honestly no idea. I was standing with 2 friends (can see them in the attachments) but it only happened to me. I believe one of my friends game crashed at the same time
Report ID: 695eb9763de546dfa41a80d9
- Device Type: Device type:
Steam Deck OLED
Operating System Version:
SteamOS 3.7.19
- OS Version: SteamOS 3.7.19
- Platform: PC
- Sky Version (Build Number): v0.32.0 (21246794)
- Bug Description: The game suddenly closes without any warning, both in Gaming Mode and Desktop Mode, whether playing on the Steam Deck screen or an external display.
Additional Information:
No mods are used.
Default Steam Proton is enabled.
Issue occurs in both Gaming Mode and Desktop Mode.
Happens on both the device’s screen and external displays.
The problem appeared after today's update 0.32.0
- Additional Info: no
Report ID: 695eb99d3de546dfa41a810b
- Device Type: Device name DESKTOP-LDKLH8C
Processor 11th Gen Intel(R) Core(TM) i7-1165G7 @ 2.80GHz (2.80 GHz)
Installed RAM 16.0 GB (15.7 GB usable)
Device ID F373320D-C2AA-41C4-AA87-1E995B8FF75B
Product ID 00325-97256-65824-AAOEM
System type 64-bit operating system, x64-based processor
Pen and touch No pen or touch input is available for this display - OS Version: Windows 11 Home Version 25H2
- Platform: PC
- Sky Version (Build Number): 0.32.0
- Bug Description: Spell box in Orbit does not appear. Steps to reproduce: - Rebirth in Eye of Eden. - Enter The Passage. Result: the spell box is missing. Expected Result: The spell box should be there, along with the items I can buy in it.
- Additional Info: I have rebirthed multiple times, all before the update where they added the wingless spell. This time, the spell box is gone.
Report ID: 695ebb0a3de546dfa41a81ae
- Device Type: Steam - CPU Intel Core i5, GPU 128MB, RAM 8GB
- OS Version: Windows 10
- Platform: PC
- Sky Version (Build Number): 0.32.0.362723
- Bug Description: I keep getting kicked out of the game while playing.
- Steps to Reproduce:
- Additional Info: Not sure if this is due to the recent update! But if you have an indication that you are aware of this issue/when it is expected to be fixed, that would be great!
Report ID: 695ebcf53de546dfa41a837d
- Device Type: Pixel 9 Pro Fold
- OS Version: Android 14
- Platform: Android
- Sky Version (Build Number): 32.0
- Bug Description: It keeps closing out due to bugs and glitches
- Additional Info: Update the app
Report ID: 695ebd6c3de546dfa41a83b4
kindred wadiBOT
- Device Type: I am using a PS4
- OS Version: Sony? Idk what the operating system of ps4 is
- Platform: PlayStation
- Sky Version (Build Number): 1.66
- Bug Description: I cannot move my game camera vertically.
Steps to reproduce:
- move the R3 lever on the joystick either up or down
Result: the game does not respond the input command, it only responds correctly when you move the R3 lever horizontally
- Additional Info: Nothing else
Report ID: 695ec39e3de546dfa41a891e
- Device Type: Asus ExpertBook, 11th Gen Intel(R) Core(TM) i5-1135G7 @ 2.40GHz (2.42 GHz), Intel(R) Iris(R) Xe Graphics, 8Go RAM
- OS Version: Windows 11
- Platform: PC
- Sky Version (Build Number): 0.32.0.362723
- Bug Description: I see "prisms" on the head of sky kids, when they (or me) recharge, or interact with light, or make a call or deep call. Each time there is a highlight on the sky kid, i see the prisms.
- Additional Info: no
Report ID: 695ec6c03de546dfa41a89d8
kindred wadiBOT
- Device Type: iPad Air (3rd Generation)
- OS Version: iOS 18.6.2
- Platform: iOS
- Sky Version (Build Number): 0.32.0.362723
- Bug Description: My friend's arms are messed up when he carries me with carry in arm emote
- Additional Info: I didn't pay attention if this happened when we were normal sizes, but during the the time i took the screenshot my friend used the spell that makes him bigger and i used the spell that makes me smaller
Report ID: 695ecac73de546dfa41a8c7e
-
Device Type: PC/Steam
CPU: AMD Ryzen 5 3600 6-Core 3.60GHz
GPU: NVIDIA GeForce RTX 3060 12GB
RAM: 32GB -
OS Version: Windows 10
-
Platform: PC
-
Sky Version (Build Number): 0.32.0 (362723)
-
Bug Description: This bug happens in one location only - Sanctuary Island. Dye darkness plants are often unburnable - you can burn the roots just fine, but when it comes to the core, it will light up reacting to candle, but it won't budge at all. Along with my friends we noticed not all of us will see the plant and instead see completely different plants in different spots at the same time. I suspect different platforms have different plant setups.
-
Go to Sanctuary Island with at least one friend. Most recommended everyone uses different platforms (Androis, iOS, PC/Steam, other)
-
Everyone locate every plant they see and check if all players see them at the same places
-
Try to burn every one of them. Some may happen to be phantom and won't burn at all.
-
Additionally, if the plant is visible to you, but not to your friend, but it is burnable, take this players hand and summon the butterflies upon you. See if they get the dye despite not seeing them.
-
Attachment URL: #screenshots-and-videos message
-
Additional Info: This is the only location, where players can see dye plants in different places at the same time. I think this is tied to why some plants can't be burned.
Report ID: 695ecccf3de546dfa41a8cd5
-
Device Type: Nintendo Switch
-
OS Version: Nintendo Switch 0.32.0.362723 Rbfd01795
-
Platform: Nintendo Switch
-
Sky Version (Build Number): 0.32.0 (362723)
-
Bug Description: Random Game Crashes during normal gameplay or from being idle.
-
Most of the multiple Crashes since the latest update dropped normally happens within a few minutes.
-
If I get lucky with the game not crashing within a few minutes, the game will eventually crash after about an hour or so.
-
Additional Info: Whatever was changed from last update to this one might be overloading something on the game server's side that the Switch can't calculate, thus crashing the game. Something essential that the Switch needs to run the game without crashing game on the server side may not be communicating to a Nintendo Switch, thus the console defaults to exiting the game. No clue if Switch 2 players are getting the same issue like me.
Report ID: 695ecd423de546dfa41a8cf9
kindred wadiBOT
- Device Type: PC/Steam
CPU: AMD Ryzen 5 3600 6-Core 3.60GHz
GPU: NVIDIA GeForce RTX 3060 12GB
RAM: 32GB - OS Version: Windows 10
- Platform: PC
- Sky Version (Build Number): 0.32.0 (362723)
- Bug Description: Crashes happening seemingly at random, in short intervals. In some cases few people crashed at the same time, so I assume this is the game's general issue rather than single platform's issue.
There's no way to indicate what causes crashes, they occur seemingly regardless of what were doing, how, where or when. Just go on with the day and observe, possibly with friends. - Attachment URL: #screenshots-and-videos message
- Additional Info: Adnotation to video attachments under the link.
- Videos 1 and 2 are recordings from the same moment, 1st by me, 2nd by my friend. Me and our other friend crashed at the same time.
- Video 3 happened right after I returned to my friends from crash seen in video 1 and 2.
- Video 4 and 5 were recorded day earlier, about an hour after the current version was released.
- The video 5 cuts in moment where my game crashed. All three of us have crashed at the exact same time.
- All recordings were made through Steam Recording feature. Cut from gameplay to login menu is the moment the game crashed and had to be turned on again.
Report ID: 695ed48b3de546dfa41a907b
- Device Type: PlayStation 5
- OS Version: Ps5-944
- Platform: PlayStation
- Sky Version (Build Number): 0.32.0
- Bug Description: I can’t look around while I’m Vault.
-Go into Valult
-trying to look down using R and it’s not working.
Result: I can’t see.
Expected Result: to see - Additional Info: It would only stop if I closed the game. But if I were to go to vault then come back home I still would not be able to use R to see.
Report ID: 695ed55f3de546dfa41a90e8
- Device Type: Is samsung s24+
- OS Version: it's android
- Platform: Android
- Sky Version (Build Number): 0.32.0.362723
- Bug Description: Hello. I have a friend that has this problem. She went to eden with me the other day, and we all were at the end of the eye of eden. And waiting to be reborn.
However. I was stuck in eye of eden and she could not reborn. My winglight was stuck at one, and even though I was hit with rocks MULTIPLE TIMES, I DO NOT lose that one winglight remaining, thus I cannot trigger the cutscene to reborn or even gain any ascended candles. PLEASE HELP 😭
Even though i somehow managed to be at home back, i tried to die (lose that one winglight to say it more appropriately.) in the hidden forest and still couldn't. Please fix this problem soon. I cant farm for any acscended candles until this problem is solved. Thank you for your time.
- Additional Info: Take few notes :
- winglight number stays at ONE
- CANT LOSE THAT ONE LAST WINGLIGHT no matter how much rock hits my skykid.
- has ALREADY logged out, try to lose that one winglight
- due to this i cannot farm for ascended candles
Report ID: 695ed88b3de546dfa41a93da
- Device Type: Vivo V40
- OS Version: Android 15
- Platform: Android
- Sky Version (Build Number): version 0.32.0 (362723)
- Bug Description: I experiencing multiple crashes after the new update dropped. It happens within few minutes or hours.
Result:
• I can't play with my friends because of it.
• I can't finish my candle run.
• I can't chill.
- Additional Info: -
Report ID: 695edb7d3de546dfa41a95c1
- Device Type: Macbook (laptop)
- OS Version: MacOS Sequoia 15.7.1
- Platform: PC
- Sky Version (Build Number): 0.32.0
- Bug Description: Problem: Constant crash where I get thrown out of the app. Has happened to many frequently. Steps to reproduce: Simply log in to sky, play for about 10 minutes, watch sky quit unexpectedly.
- Additional Info: Many skykids have complained in multiple servers, for example genchat, cozychat, etc
Report ID: 695edd4d3de546dfa41a97a5
kindred wadiBOT
- Device Type: Sony Xperia 1 VII
- OS Version: Android 15
- Platform: Android
- Sky Version (Build Number): 0.32.0 (362723)
- Bug Description: Consistent crash after 10-20 minutes of play across multiple areas and restarts
- Additional Info: Crash has been consistent with 0.32.0 update, though happened in a variety of areas including Prairie, Forest, Vault, and Valley
Report ID: 695ee3343de546dfa41a9a8d
- Device Type: Samsung Galaxy A15 8GB RAM and 256GB
- OS Version: Android 16
- Platform: Android
- Sky Version (Build Number): 0.32.0 (362723)
- Bug Description: The game is crashing after the latest update.
- Additional Info: All I know is that the game starts to slow down or freezes and then closes immediately.
Report ID: 695ee5153de546dfa41a9e20
- Device Type: PlayStation 5
- OS Version: PS5
- Platform: PlayStation
- Sky Version (Build Number): 0.32.0 (362723)
- Bug Description: I can’t use my vertical camera. I’m not sure how to reproduce but I was using the elevator in the vault and I suddenly couldn’t look up or down, only horizontal. I closed the game and that appeared to fix the issue.
- Additional Info: I saw another bug report on the same platform with the same bug, I know the vertical motion works on my right stick because I can still go vertical in my emote menus.
Report ID: 695ee6bd3de546dfa41a9f82
- Device Type: Nintendo switch 2
- OS Version: 21.1.0
- Platform: Nintendo Switch
- Sky Version (Build Number): 0.32.0.362723
- Bug Description: Game crashing after every 15 mins unable to play at all
- Additional Info: No
Report ID: 695ee9793de546dfa41aa83f
kindred wadiBOT
- Device Type: iPhone 15
- OS Version: 26.2
- Platform: iOS
- Sky Version (Build Number): 0.32.0 (362723)
- Bug Description: Every so often the games been kicking me off to my Home Screen. I normally play on ps4 but I’ll switch to my phone when I want to type faster or ps4 has been buggy. Because ps4 is old in console terms, I’ll have internet glitches every now and then. I was experiencing the sky app on PlayStation shutting off/ making me report stuff. So I switched to my phone and my phones doing the same thing, it’s pretty annoying. I’m not sure if it’s coding or what but could it please get fixed :).
- Additional Info: Unfortunately no
Report ID: 695eed623de546dfa41aadee
kindred wadiBOT
- Device Type: Nintendo Switch Lite
- OS Version: Switch
- Platform: Nintendo Switch
- Sky Version (Build Number): 0.32.0.362723
- Bug Description: My game crashes every few minutes making the game basically unplayable.
- Additional Info: The latest update might be causing the issue because the game starting crashing after the update.
Report ID: 695ef1493de546dfa41ab207
- Device Type: Nintendo Switch
- OS Version: Switch/Console
- Platform: Nintendo Switch
- Sky Version (Build Number): 0.32.0 (362723)
- Bug Description: My game crashes at random intervals since the 0.32.0 update on Switch
• Steps to Reproduce: - Not that helpful but: Login and let game load to Aviary Village
- Play for 5 ~ 30 mins
Result: Game crashes regardless of actions - Additional Info: No, but the next time this happens, I’ll record the previous 60 seconds on Switch
Report ID: 695ef15c3de546dfa41ab219
kindred wadiBOT
- Device Type: Nintendo Switch Lite - OS Version: 21.1.0 - Platform: Nintendo Switch - Sky Version (Build Number): 0.32.0.362723
- Bug Description: After using magic (Teleport Cloak/Star Badge/in-game trial spells), no effects appear on my character.
• Steps to Reproduce: ° Cast a spell. ° Wait for the casting animation. • Result: No magical effects appear on my character. • Expected Result: Magical effects should activate on my character and be visually visible. - Additional Info: If I log in on another platform before the spell's duration expires, the magical effects appear on my character.
Effects appear in friends' view on other platforms, but overall there are many clipping issues and bugs. Additionally, when moving to another map and returning, the magic effect disappears in friends' view. If no other platform is logged in during the magic's duration, the magic sometimes returns. However, most cases result in → effects not visible → magic quantity reduced and not restored.
Report ID: 695efac63de546dfa41ad31d
- Device Type: on PC from steam
CPU: intel i5 10400F
GPU: ASROCK RX 570 4GB GDDR5
RAM ddr4 28GB = 16GB + 8GB + 4GB (3600Mhz each)
OS system installed on 225GB ssd - OS Version: Windows 11 version 23H2
- Platform: PC
- Sky Version (Build Number): 0.32.0 (362723)
- Bug Description: I was exploring the nine-colors deer map until I find the Feudal Lord
- I started the memory for the first time
- I did all scenes until the emote granting happens
- I press F in order to emote (the "lift" one)
- Result: The game crashes instantly without any post-warning
- Expected: Game should run normally, giving me the lift emote
- Additional Info: No, i'm sorry.
Report ID: 695efc2a3de546dfa41ad41f
- Device Type: Samsung Galaxy A05
- OS Version: 15
- Platform: Android
- Sky Version (Build Number): 0.32.0.362723
- Bug Description: I was playing normally these past few days, then an update came and I updated, but when I started playing normally, the game started closing by itself and yesterday it even stopped chatting it even happened. Every time I enter an area, sometimes the game just closes on its own, and it doesn't happen more than once.
- Additional Info: Unfortunately not
Report ID: 695efcea3de546dfa41ad491
- Device Type: Steam Deck
- OS Version: SteamOS
- Platform: PC
- Sky Version (Build Number): 32
- Bug Description: Getting disconnected in-flight. Any place we fly, after few minutes game stops and returns back to Steam (friends are on PS5 and Nintendo and they have the same issue. Additionally, while in Vault of Knowledge, I am unable to look up or down, just left and right
- Additional Info: Not at the moment
Report ID: 695efcf23de546dfa41ad49d
- Device Type: PC :
-Processor:
AMD Athlon Gold 3150U with Radeon Graphics
Speed: 2.40 GHz
-Installed RAM:
8.00 GB
(5.94 GB usable)
-Graphics card:
AMD Radeon(TM) Graphics
2 GB
-System type:
64-bit operating system
x64-based processor
- OS Version: Windows 10
- Platform: PC
- Sky Version (Build Number): 32.0 (21246794)
- Bug Description: In the second area of the game, which is called the plain, the game closed abruptly and unexpectedly.
Steps to Reproduce:
The problem doesn't seem to be triggered by being in that area, but rather by some unknown event that forces the app to close.
Result: The game closed(crash) abruptly.
Expected Result: As a player, I need to play without unexpected closures in order to develop my user experience correctly.
- Additional Info: Note : My friends and I play on various devices, including "PC, iPad, and Android" and the game crashed for all of us simultaneously, at the same time.
Report ID: 695efd2e3de546dfa41ad4b5
- Device Type: PC - 7600x amd CPU 6-core processor, 7800 XT AMD GPU GDDR6 , 32 GB of ram ddr5 6000 MT/s, SSD 1TD
- OS Version: Windows 11
- Platform: PC
- Sky Version (Build Number): 0.32.0.362723
- Bug Description: Regardless of using my PS5 or PC, whenever you change locations within a realm or load a realm through the shrine portals the game will randomly crash and totally close out. No bug report was able to be generated directly from the crash on PC, but I did have bug reports I sent in on PS5 that popped up when the issue occurred.
- Additional Info: I have provided all that I can
Report ID: 695efe783de546dfa41ad528
- Device Type: Samsung Galaxy S24
- OS Version: Android 16
- Platform: Android
- Sky Version (Build Number): 0.32.0 (362723)
- Bug Description: AR space loaded in empty sky map instead of through AR camera feature, and character loaded below spawn platform.
Steps prior to session with glitch:
- Open and log into sky with original home island set as Home
- After fully running through opening cutscenes including the camera zoom on the quest pedestal, open the AR Camera through the gear icon
- Go through the anchoring processes and have your character move around until it gets to the edge of the platform
- Leave the platform (character should disappear with no sign of them anywhere)
- Close Sky
Steps during glitched session:
- Open and log into Sky
- Before the pedestal zoom finishes, open the AR camera through gear icon
Result: When the AR space loads, the character is far below the platform with everything looking like normal gameplay instead of AR gameplay except the space is empty of map elements
Expected result: AR Camera opens camera and I'm able to do the anchoring process normally
- Additional Info: N/A
Report ID: 695f01433de546dfa41ad6e2
kindred wadiBOT
- Device Type: IPhone 8
- OS Version: iOS 16.7.2
- Platform: iOS
- Sky Version (Build Number): 0.32 (362723)
- Bug Description: i went through windpaths from aviary village and a visual bug occured of my character disappearing and reappearing flying through
Steps
- Open Sky, and go to the Aviary Village portal from Home
- Go to the windpaths entrance and enter
Result: Character might be flickering
Expected Result: a normal flight in the windpaths
- Additional Info: i had the chibi mask and possibly the sneaky stance equipped, im not entirely sure if they COULD be the cause as far as im aware it could just be a visual
Report ID: 695f05ef3de546dfa41aded4
kindred wadiBOT
- Device Type: iPad Pro 11-inch (M4)
- OS Version: 18.6.2
- Platform: iOS
- Sky Version (Build Number): 0.32.0 (362723)
- Bug Description: Strange chat bubbles and sparkles appearing in the duets hall
Steps to reproduce:
1.) enter duets hall
2.) watch the cones around you
Result: there are chat bubbles when cones chat together, and fire when they light each other
Expected result: no chat bubbles or fire
- Additional Info: -
Report ID: 695f0b073de546dfa41ae528
- Device Type: iPhone 14 Pro
- OS Version: iOS 18.6.2
- Platform: iOS
- Sky Version (Build Number): 0.32.0 (362723)
- Bug Description: After the Season of Migration ended, the quest with the spirit to unlock Tier 4 (trust moment?) was still available to complete.
Steps to Reproduce: - Have an incomplete trust moment from Season of Migration
- Go to the location of the trust moment
Result: The spirit is still available to do the quest, and the quest runs properly despite the season being over and the constellation gone from the constellation table
Expected Result: The trust moment should no longer be available - Additional Info: In the first screenshot, it didn't capture since I was using the in-game screenshot but the icon that appears when you honk to show where the spirit was for the trust moment was visible and the button to play the quest was above the spirit's head
The second screenshot is me playing the quest, demonstrating that the quest itself still functioned (feat. bird)
Report ID: 695f0cc23de546dfa41ae776
- Device Type: Using samsung S24 FE
- OS Version: Android 16
- Platform: Android
- Sky Version (Build Number): 0.32.0 (362723)
- Bug Description: I don't get the double hearts from my constellation during the double light event.
Steps: open my constellation and collect the lights, and collect heart gifts from friends
Result: they add up to 1 heart and they don't double, neither the gifts double.
Expected results: double hearts received
- Additional Info: Unfortunately no
Report ID: 695f0f1f3de546dfa41aee0f
kindred wadiBOT
- Device Type: (happens on all devices)
- OS Version: tried on mobile and my friend on steam
- Platform: Android
- Sky Version (Build Number): 0.32.0 (362723)
- Bug Description: the map having the same animation as lv 1 book has 2 problems
- if another person is using any level of the book emote and you open the map it closes their book on your screen only
- if its level 2 or 4 then the book particles stay stuck on the other persons feet(?)
(should use a different animation for it tbh, like a hologram or something that isnt already used by emotes)
- Additional Info: change the map emote :>
Report ID: 695f17443de546dfa41b716b
kindred wadiBOT
- Device Type: Samsung A72
- OS Version: Android 11
- Platform: Android
- Sky Version (Build Number): 0.32.0
- Bug Description: Aside from the game crashing every 5 minutes It shows that me and one of my friends are offline to each other even tho both of us are in the game
- Additional Info: The game lags a bit when I click the settings button
Report ID: 695f22c93de546dfa41b8adc
kindred wadiBOT
- Device Type: Playstation 4
- OS Version: Playstation 4
- Platform: PlayStation
- Sky Version (Build Number): 0.32.0 (362723)
- Bug Description: When I am chibi mode and go into the Vault, my camera controls lock from vertical change (can only pan left and right not tilt up and down) on floor 4.
I usually take the manual version up from the WL rather than using the platform. This locks my control in the vault and does not reset when I return to home. I have to log out and log back in.
- Additional Info: I only noticed this since the latest update. I haven’t had this start anywhere else in game, though I have been getting full crashed. (Crash reports sent via PSN)
Report ID: 695f29d13de546dfa41b95b5
kindred wadiBOT
- Device Type: Samsung Galaxy S24+
- OS Version: Android 16
- Platform: Android
- Sky Version (Build Number): 0.32.0 (362723)
- Bug Description: Capeless player appear unlit to others, despite lighting them.
- Steps to Reproduce:
- Locate a capeless player.
- Light them.
- Result: They will still appear unlit, but you can interact with them.
- Expected Result: That capeless players appear lit.
- Additional Info: This issue applies to every device. Playing as a capeless makes you appear normally to yourself, but the same issue happens with other capeless.
Report ID: 695f31ce3de546dfa41b9cf0
-
Device Type: iPhone 12
-
OS Version: 18.6.2
-
Platform: iOS
-
Sky Version (Build Number): 0.32.0
-
Bug Description: I can control someone else’s shepherd staff.
-
I was in Prairie Peaks with no item on.
-
Someone else who was afk with a shepherd staff was in the server
-
The button to activate the staff’s function appeared and I was able to click on it. This lead to all the manatees in the area to swarm to that person whenever I clicked on the button.
-
I already have a shepherd staff but didn’t have one equipped on me during the time.
-
Additional Info: I tried putting out a shared space and that’s when the button appeared. It also blocked me from placing the shared space lantern.
Report ID: 695f34853de546dfa41b9d75
kindred wadiBOT
- Device Type: Processor AMD Ryzen 5 5600 6-Core Processor 3.50 GHz
Installed RAM 32.0 GB
Storage 477 GB SSD CG-512, 238 GB SSD GOLDEN MEMORY-256GB
Graphics Card NVIDIA GeForce GTX 1660 SUPER (6 GB)
Device ID 5CAD1664-36F6-4FD6-88A9-6E312C4B8448
Product ID 00330-80000-00000-AA109
System Type 64-bit operating system, x64-based processor
Pen and touch Pen support - OS Version: Edition Windows 10 Pro
Version 22H2
OS Build 19045.6691 - Platform: PC
- Sky Version (Build Number): 0.32.0 (362723)
- Bug Description: Candle wax is not increasing even though i got many of them, the currency icon is greyed out and whenever i collect light, it does not increase what so ever. Currently i still dont know how to produce it, but i think its the way the server and client desync while collecting massive amount of light at once? I was playing the Blue Bird questline and got many light out of it, then suddenly it just stop increasing the wax progression.
- Additional Info: -
Report ID: 695f3eeb3de546dfa41bab95
- Device Type: AMD Ryzen 7 5800X, 1 TB SSD, 32 GB RAM, NVIDIA GeForce RTX 3050
- OS Version: Windows 11
- Platform: PC
- Sky Version (Build Number): 0.32.0.362723
- Bug Description: Game is crashing repeatedly during normal play. There does not seem to be a single triggering event.
- Additional Info: Problem seemed to start after updating OS to Windows 11
Report ID: 695f3ff43de546dfa41bacee
- Device Type: Xiaomi redmi note 10s
- OS Version: Android 13
- Platform: Android
- Sky Version (Build Number): 0.32.0 (362723)
- Bug Description: I am being kicked out of the game every few minutes for a certain period of time, between 15 and 40 minutes, without prior notice.
- Additional Info: Every time I enter, the game runs normally, but then after a while, sometimes a short time, sometimes a long time, it crashes in a strange way and then it kicks me out of the game and I have to enter the game again.I've seen several people complaining about the same thing.
Report ID: 695f42a73de546dfa41bafca
- Device Type: PlayStation 4
- OS Version: 13.02
- Platform: PlayStation
- Sky Version (Build Number): 1.66
- Bug Description: Golden wastelands temple has less candles on the left side than usual
- Additional Info: I’m not sure honestly, I’ve been to wasteland temple about 2 times this week and it’s been the same, thought I should report
Report ID: 695f42c53de546dfa41bafea
kindred wadiBOT
- Device Type: The device I use is a TECNO SPARK Go 1
- OS Version: iOS 14.5
- Platform: Android
- Sky Version (Build Number): 0.32.0.362723
- Bug Description: I want to report my problem. I was logging in, but it won't let me collect any candle wax, I can't collect my mission rewards, and it won't let me continue my candle run.
- Additional Info: I don't have any screenshots or photos of the problem, but no matter how much wax I manage to gather, it doesn't give me candles or missions.
Report ID: 695f46993de546dfa41bb3c5
kindred wadiBOT
- Device Type: Iphone 13 pro
- OS Version: iOs 18.6.1
- Platform: iOS
- Sky Version (Build Number): 32.0
- Bug Description: There is no winged light in the whale shard memory, despite the fact i have never been there before
- Additional Info: This is likely not an ios problem because my friend who is playing on an nintendo switch 1 also cant see the winged light, also never having been to the whale shard
Report ID: 695f4bc13de546dfa41bb671
- Device Type: Playstation
- OS Version: 0.32.0362723 R4f17d765
- Platform: PlayStation
- Sky Version (Build Number): 0.32.0
- Bug Description: The game keeps crashing everytime i try to play
- Additional Info: No
Report ID: 695f4e973de546dfa41bb747
-
Device Type: Vivo, Android
-
OS Version: Android
-
Platform: Android
-
Sky Version (Build Number): 0.32.0.362723
-
Bug Description: I didn't receive my ascended/eden candle
-
I originally have 3 ascended candle
-
I went to eye of Eden
-
I finish with Eden
-
Result: suddenly went -15 to 3 again
-
Expected result: I suppose to receive my ascended/Eden candle
-
Additional Info: Well it might be because of the sharing space, I wanted to pose and take pictures of myself. Then I came across the Alice door, I didn't mean to press the “Go to this space” and click the yes button. I suddenly went capeless, panicked I tried to went home and go back to Eden but it took me three tries to went back. When I did I thought it'll return to normal until I can't have my Eden/ascended candles 😭
Report ID: 695f50ca3de546dfa41bb8b5
- Device Type: Samsung Galaxy S25 - OS Version: Android 16 - Platform: Android - Sky Version (Build Number): 0.32.0 (362723) - Bug Description: I experience random crash while playing the game
- Additional Info: I confirmed through the Known Issues announcement that forced crashes are occurring. I’m not sure if you are already aware of this, but I wanted to leave additional information just in case. A similar bug also occurred in version 0.31.5, and I personally experienced it. Based on this, I suspect that this issue did not originate in version 0.32.0, but rather that an existing bug from a previous version may have worsened. At that time, I died in Eden together with two friends, and while we were transitioning normally into the void, both my friend and I suddenly crashed at the same time. After that incident, my friends (around three to four people) and I experienced intermittent forced crashes. Since some of the friends who experienced this issue were not related to Eden at all, I believe the Eden map itself is likely not the cause.
Unlike the Eden incident, during these later crashes, each of us experienced errors at completely different locations and times, and the cause was unclear. At that time, I was doing candle runs with up to five to eight people, and the crashes occurred most frequently during those sessions.
Report ID: 695f50ed3de546dfa41bb8c9
kindred wadiBOT
- Device Type: Poco F6 - OS Version: Android 15 - Platform: Android - Sky Version (Build Number): 0.32.0 (362723)
- Bug Description: I have searched through all the Wings of Light and cross-checked the WL information both in the community and on the web, but there is one WL that remains lit like a star, namely in the Dawn Temple - Additional Info: I think that's enough
Report ID: 695f5af33de546dfa41bdc19
kindred wadiBOT
- Device Type: Samsung galaxy A16 and Samsung galaxy A12.
- OS Version: Android 14
- Platform: Android
- Sky Version (Build Number): 0.32.0 (362723)
- Bug Description: I don't see an AR-related button. I log into the game, open settings, and there's no button there, but as far as I know, it should be in the lower-right corner.
- Additional Info: No, but I would appreciate it if you would solve this problem as soon as possible. I want to use the new feature instead of sitting with this Map and bugs in the appendage. My game closed on its own 3 times in 5 minutes. What have I done to deserve this?
Report ID: 695f61a53de546dfa41be220
kindred wadiBOT
-
Device Type: Realme 14 Pro 5G
-
OS Version: Android 15
-
Platform: Android
-
Sky Version (Build Number): 0.32.0 (362723)
-
Bug Description: The game keeps crashing within 5 minutes.
-
Steps to Reproduce:
- Open the game.
- Play for some time, around 5 minutes.
-
Result: The game will crash.
-
Expected Result: The game should play normally.
-
Additional Info: None
Report ID: 695f6e583de546dfa41c09d2
- Device Type: Samsung A12
- OS Version: Android 13
- Platform: Android
- Sky Version (Build Number): 0.31.6 (360232)
- Bug Description: Too many app crashes
Step to Reproduce: - Login like usual (around 3:25PM) (GMT+8)
- Went early to grandma event, grab waxes along the way to wait for the event
- Crashed at 3:28PM
- Went back to check the app, it was still open to my app list
- Click on the minimized app, relogin
- Used the shortcut statue to TP me back to grandma
- Went to the event on time, but crashed at 3:37pm
Result: Missing a lot of waxes, lost motivation to CR
Expected Result: I should have been able to do CR like usual without no crashes. - Additional Info: The latest update has been buggy. My friend complained similar things yesterday, so it could be that.
Report ID: 695f6ff03de546dfa41c0d4a
- Device Type: iPhone 14 pro max
- OS Version: IOS 16.8.2
- Platform: iOS
- Sky Version (Build Number): 0.32.0
- Bug Description: I reported this before the release of the latest update and no one has fixed it for me yet. I bought a “winter pillow” on the days of feast event but instead of receiving 8 as before, I only received 1 and couldn't buy more.
• steps to reproduce:
Log in my nest
Put the winter pillow
Only can put ONE pillow
• Expect result: should receive 8 “winter pillows” - Additional Info: I have seen 8 winter pillows in my friend’s nest. Take a look at the attached picture.
Report ID: 695f71653de546dfa41c10e3
- Device Type: IPAD AIR 16
- OS Version: iOS 18.6.2
- Platform: iOS
- Sky Version (Build Number): 0.32.0 (362723)
- Bug Description: My game crashes out randomly.
- Additional Info: I have no clue but many other players experienced this bug too.
Report ID: 695f72143de546dfa41c1223
- Device Type: PC/Steam
Processor: Intel(R) Core(TM) i5-10400F CPU @ 2.90GHz (2.90 GHz)
RAM: 32GB
System type: 64-bit operating system, x64-based processor
Graphics card: NVIDIA GeForce RTX 3050 - OS Version: Windows 11
- Platform: PC
- Sky Version (Build Number): 0.32.0.362723
- Bug Description: Game closes every couple minutes by itself, which makes Sky unplayable right now
- Additional Info: It started happening since the last patch
Report ID: 695f74cf3de546dfa41c2500
kindred wadiBOT
- Device Type: Iphone 11
- OS Version: Ios 26
- Platform: iOS
- Sky Version (Build Number): 0.32.0
- Bug Description: When i go to starlight dessert it says i have 2/3 winged light . After i visit all 3 locations i didnt see the winged light
- Additional Info: The winged light spawned in another location
Report ID: 695f815c3de546dfa41c45fa
kindred wadiBOT
- Device Type: Iphone 14
- OS Version: iOS 18.6.2
- Platform: iOS
- Sky Version (Build Number): 0.32.0 (362723)
- Bug Description: i got kicked out from the game with a crashing sound
- Additional Info: no it's bug
Report ID: 695f85ff3de546dfa41c600d
kindred wadiBOT
- Device Type: Redmi Note 13 - OS Version: Android - Platform: Android - Sky Version (Build Number): 0.32.0.362723
- Bug Description: While I was playing, I was suddenly forced out of the game. - Additional Info: I was just enjoying Candle Run, but I was suddenly kicked out of the app.
Report ID: 695f97673de546dfa41c7db8
- Device Type: Processor Intel(R) Core(TM) Ultra 5 125H (3.60 GHz)
Installed RAM 16.0 GB (15.5 GB usable)
System type 64-bit operating system, x64-based processor - OS Version: Windows 11
- Platform: PC
- Sky Version (Build Number): 0.32.0.362723
- Bug Description: I get booted out of the game in after playing for a few minutes.
- Additional Info: usually only after I enter a realm. So far it happened in daylight prairie and hidden forest
Report ID: 695f9a233de546dfa41c8c5d
kindred wadiBOT
- Device Type: Redmi note 13 5g
- OS Version: Android 11
- Platform: Android
- Sky Version (Build Number): 0.31.6(360232)
- Bug Description: Hello i have a problem i encountered in sky i cant unlock the next node of the Migrating Butterfly charmer i already relive it before but when i try to comeback to the spirit it won't unlock it says this moment cant be relive right now. I hope you could help me with this or maybe you can extend the season for a week i want to get all the items and ult gift but I can't proceed with this issue I'm facing right now. Thankyouu
- Additional Info: No i already finished also the quest before the end season i hope you can help me with this 🙏🏻
Report ID: 695fad263de546dfa41cca71
- Device Type: Nintendo Switch
- OS Version: 21.1.0
- Platform: Nintendo Switch
- Sky Version (Build Number): 0.32.0 (362723)
- Bug Description: The game crashes randomly while playing
- Open Sky
- Play for around an hour or even ten minutes
Result: Crashed
Expected Result: To NOT crash - Additional Info: -
Report ID: 695fae993de546dfa41ccbcc
kindred wadiBOT
- Device Type: iPhone SE
- OS Version: iOS 17.6.1
- Platform: iOS
- Sky Version (Build Number): 0.32.0
- Bug Description: App crashed while waiting for green light quest in prairie. This happened several times. Also, continue portal disappeared in home. (I shut down my device and reloaded, and that brought the portal back)
Recreation: being on app for more than a minute
- Additional Info: I was afk a couple times when it happened, and messing with stances on another occasion. I think it was after 1-2 minutes each time
Report ID: 695fb5373de546dfa41cd9f2
- Device Type: Tecno Camon 30 pro 5g
- OS Version: HiOS
- Platform: Android
- Sky Version (Build Number): 0.32.0 (362723)
- Bug Description: The game keeps crashing everytime I play
•Logged in
•Doing candle run
•Result: The game crashed
•Exepected Result: the game shouldn't have crashed
- Additional Info: It's just unexpected game crash
Report ID: 695fb5ba3de546dfa41cda12
kindred wadiBOT
- Device Type: Nintendo Switch
- OS Version: 21.1.0
- Platform: Nintendo Switch
- Sky Version (Build Number): 0.32.0 (362723)
- Bug Description: Screen suddenly blacked out, only UI elements visible.
I don't know how to replicate it as I was eating lunch, looked over and it happened. - Additional Info: No. I don't. I was at Geyser during this, and again I wasn't paying attention to my screen for anything that could've caused this.
Report ID: 695fba8b3de546dfa41ce0af
- Device Type: Samsung Galaxy S23
- OS Version: Android 16
- Platform: Android
- Sky Version (Build Number): 0.32.0 (362723)
- Bug Description: Steps to reproduce
Flying and candle running normally
App closes all of a sudden
Result: The games needs restart
Expected Result: sky to run smoothly - Additional Info: -
Report ID: 695fbd6f3de546dfa41ce245
kindred wadiBOT
- Device Type: Motorola G54 5g
- OS Version: Android 14
- Platform: Android
- Sky Version (Build Number): 0.32.0(362723)
- Bug Description: When guiding the laidback pioneer, the red circle is always present and there is no blue circle, when I hide under something the red circle dissapears
Steps to reproduce:
Just guide the Laidback Pioneer - Additional Info: No
Report ID: 695fcbc03de546dfa41cf25d
kindred wadiBOT
- Device Type: Xiaomi Note 13 pro 5G
- OS Version: Android 15
- Platform: Android
- Sky Version (Build Number): 0.32.0
- Bug Description: Server errors
I opened game
Server error appiered
Try to retry
Didnt help
Appiered again, and so on - Additional Info: It's not my Internet issue..
Report ID: 695fcff73de546dfa41cf4cf
kindred wadiBOT
- Device Type: Ps5
- OS Version: Ps5
- Platform: PlayStation
- Sky Version (Build Number): 1.66
- Bug Description: Ever since the update, my game crashes every 10-15 minutes. Only when I'm playing solo.
- Additional Info: When I play alone, after about 10-15 minutes I get a notice from the Playstation network that something went wrong. I report the problem and it closes the game.
Report ID: 695fd9103de546dfa41d0304
- Device Type: iPad mini 6 Version 0.32.0 69fdf43c-8467-4ce7-b090-7dca63851626
更新後很常閃退 - OS Version: iPadOS 18.6.2 - Platform: iOS - Sky Version (Build Number): 0.32.0 - Bug Description: 更新最新版本後很常閃退 - Additional Info: -
Report ID: 695fda293de546dfa41d0480
kindred wadiBOT
- Device Type: iPhone 13 and iPhone 16 Pro Max - OS Version: iOS 18.5 - Platform: iOS - Sky Version (Build Number): 0.32.0
- Bug Description: Frequent crashes after updating to the latest version. For example: during level transitions, when teleporting friends, or mid-flight. Crashes consistently occur. - Additional Info: The only clue I have for troubleshooting is IT-related, which is outside my expertise. I'm genuinely curious why it keeps crashing persistently.
Report ID: 695fdec83de546dfa41d0c54
kindred wadiBOT
- Device Type: Huawei matepad pro 10.8
- OS Version: HarmonyOS 2.0.0
- Platform: Android
- Sky Version (Build Number): 0.32.0 (362723)
- Bug Description: The wl on Eden missing.
-Went to eden for the first time and the first wl was missing evem tho i have not claimed.
-Second time i went to eden all the Wl's was missing.
Expected result:To be able to see all present 10 wl's in eden so i can use them as a boost just like every other player, it effected my gameplay since im already a month and didnt have too much wl count.
- Additional Info: I've started the game 1 month ago, i dont know if that might help.
Report ID: 695fe2f13de546dfa41d0f6d
- Device Type: Device type:
Steam Deck OLED
Operating System Version:
SteamOS 3.7.19
- OS Version: SteamOS 3.7.19
- Platform: PC
- Sky Version (Build Number): 0.32.0(21246794)
- Bug Description: When typing in Arabic directly inside Sky, the text appears as “?????” instead of proper Arabic characters.
However, if Arabic text is copied from an external notes app and pasted into the in-game chat, it displays correctly.
This issue only occurs in Sky on Steam Deck.
Arabic text input works correctly:
In other Steam games on the same Steam Deck
In other versions of Sky on different devices - Additional Info: - No mods are used.
- Default Steam Proton is enabled.
- The issue affects direct Arabic input only; pasted Arabic text renders correctly.
- System-wide Arabic input works normally in desktop mode
Report ID: 695fe3433de546dfa41d0f82
- Device Type: Samsung Galaxy A52
- OS Version: Android 14
- Platform: Android
- Sky Version (Build Number): 0.32.0 (362723)
- Bug Description: Random Skykids joining in while using AR feature
- Open up AR mode
- Use the image to spawn your skykid in the 'real life'
- After about a minute, random gray skykids are spawned in with you.
Expected result: To be able to either use AR in private or when a friend TPs to you. Not random skykids.
- Additional Info: An option to hide random players, when using AR mode could help. Also the option to hide the UI would be helpful! I know this feature exists on PC as experimental, would be useful to see in Mobile versions. <3 Thank you for reading my feedback
Report ID: 695fe47215da7f1cfa99a14d
kindred wadiBOT
- Device Type: Device type: ASUS TUF Gaming F15 12th Gen Intel(R) Core(TM) i5-12500H
- OS Version: OS Version: Windows 11
- Platform: PC
- Sky Version (Build Number): 0.32.0(362723)
- Bug Description: Unable to select and/or move any items already placed in nest
- Additional Info: -
Report ID: 695ff28d15da7f1cfa99aadd
- Device Type: Infinix X6885
- OS Version: Android 15 - Platform: Android - Sky Version (Build Number): 0.32.0 (362723) - Bug Description: The application closes suddenly and forcefully without warning (force close) - Additional Info: force close multiple times within an hour
Report ID: 695ff29c15da7f1cfa99aae6
kindred wadiBOT
- Device Type: Galaxy s22
- OS Version: Android 16
- Platform: Android
- Sky Version (Build Number): 0.31.6.360282
- Bug Description: I've been trying to log into my account on my phone. And the signing method I'm trying to use is PlayStation and it is trying to send me an email so I can type in a code but every time I go out of the sky app to go to the email even if I just switch apps for even 5 seconds sky refreshes and start all over and I have to redo the whole process again meaning that I can never put the code in because it's going to send a new one every single time. So how am I supposed to log in?.
- Additional Info: No, simply switching out of the sky app for any amount of time refreshes the app instead of leaving it where it was in order to complete the sign in process.
Report ID: 695ff85e15da7f1cfa99b0d5
kindred wadiBOT
- Device Type: Playstation 5
- OS Version: Playstation 5
- Platform: PlayStation
- Sky Version (Build Number): 1.66
- Bug Description: Translator isn't working (translate) others language, also sometimes my skykid doing T-pose when flying
- Additional Info: I got Ukrainian keyboard (my system language) so i can text in ukr language but it doesn't translate after this anymore, mb bc of that
Report ID: 696001d215da7f1cfa99b506
kindred wadiBOT
- Device Type: Playstation 4
- OS Version: Playstation 4
- Platform: PlayStation
- Sky Version (Build Number): 0.32.1
- Bug Description: i can't move my camera either up or down.
•Steps to reproduce:
-log in and play like usual
-after a while (always different) i cant move my camera anymore up or down. no matter how hard i try.
•Result: i can't move my camera up or down
Expected Result: i can move my camera again without issues - Additional Info: no i don't think so
Report ID: 6960098a15da7f1cfa99b6f3
- Device Type: Windows 11 Home Laptop
CPU: 13th Gen Intel(R) Core(TM) i7-13700HX (2.10 GHz)
GPU: NVIDIA GeForce RTX 4070 Laptop GPU
RAM: 32GB - OS Version: Windows 11 24H2
- Platform: PC
- Sky Version (Build Number): 0.32.1 .363499
- Bug Description: Game freezes and crashes at random intervals both before the 0.32 update and after the hotfix.
Steps to Reproduce:
Log in to Sky normally and play.
Wait somewhere between initial loading in and 20+ minutes for the game to freeze and crash.
Result: The game locks up regardless of FPS or device performance and pressing anything will say the game is not responding.
Expected Result: No crashing
- Additional Info: It has been going on since before 0.32 but I never had it crash during start up until after the hotfix.
Report ID: 69600a0015da7f1cfa99b713
kindred wadiBOT
- Device Type: Iphone XR
- OS Version: iOS 18.7.2
- Platform: iOS
- Sky Version (Build Number): 0.32.0 (362723)
- Bug Description: Just experiencing a force quit error. The game will crash force quitting. No warning just the game is force quitting.
- Additional Info: I think it’s a bug having to do with the most recent update in the game
Report ID: 6960173c15da7f1cfa99bac1
kindred wadiBOT
- Device Type: switch
- OS Version: switch
- Platform: Nintendo Switch
- Sky Version (Build Number): 0.32.0
- Bug Description: my game keps crashing out
- Additional Info: I play but the game keeps crashing out
Report ID: 69601ca315da7f1cfa99c407
kindred wadiBOT
- Device Type: iOS
- OS Version: 17.7.10
- Platform: iOS
- Sky Version (Build Number): 0.32.0 (362723)
- Bug Description: I'm having troubles with the visuals and textures, also the game crash immediately with no warning a lot of times in less than one hour.
- Additional Info: No
Report ID: 69602b7615da7f1cfa99cc2c
kindred wadiBOT
- Device Type: iPhone 16e
- OS Version: iOS 26.1
- Platform: iOS
- Sky Version (Build Number): 0.32.0
- Bug Description: Game crashing constantly
Open game
Try to play as normal
Game force closes every 3-5 minutes.
- Additional Info: I’m not sure what’s causing it, will not resolve with game restart or device restart
Report ID: 6960360d15da7f1cfa99df2e
kindred wadiBOT
- Device Type: PlayStation 4
- OS Version: Playstation 4
- Platform: PlayStation
- Sky Version (Build Number): 1.67
- Bug Description: The camera is locked and refuses to look up or down in select locations. Typically it happens in “side areas” such as:
•birds nest
•sanctuary
•seasonal areas
•players nest
•days of color area
And so on.
- Additional Info: It happens to every platform other than mobile it seems.
It’s a constant trigger with no work arounds.
Report ID: 6960475f15da7f1cfa99ee19
- Device Type: Realme 8 4G
- OS Version: Android 13
- Platform: Android
- Sky Version (Build Number): 0.32.1 (363499)
- Bug Description: >>> Translation on wl map is not finished yet
- Steps to Reproduce:
- Open the map next to the settings icon
- It was found that many map or place names still use English.
- Result: There are map or area names that still use English.
- Expected Result: I hope that the names of the maps or areas and places in the map are all translated into Indonesian 🇮🇩
- Additional Info: No
Report ID: 6960476e15da7f1cfa99ee2e
kindred wadiBOT
- Device Type: Intel Core i5 10300h, Nvidia GeForce 1560ti, 8GB DDR4, SSD 500GB
- OS Version: Windows 10
- Platform: PC
- Sky Version (Build Number): 0.32.1 (363499)
- Bug Description: Unfinished translation in map 2.0
- Steps to reproduce
- Use map by tapping M
- Tap on areas which I written below:
Path of Eden, Gate of Eden, Upper Vault, Secret Area, The Archive, Hall of Stories, Moominvalley, The Last City, Wasteland Temple, The Coliseum, Valley tracks, Citadel, Forest Temple, Forest Cavern, Blue Bird Theater, Prairie Heights
- Additional Info: I believe It didn't implemented into localization files or translators have a lack of information about these regions
Report ID: 6960506815da7f1cfa99fa27
kindred wadiBOT
- Device Type: Im using a Nintendo switch
- OS Version: Horizon OS
- Platform: Nintendo Switch
- Sky Version (Build Number): 0.32.0 (362723)
- Bug Description: I sometimes get errors when playing Sky, it will kick me out of Sky and say 'this software was closed because an error occurred'.
It doesn't give me an error code unfortunately, so I wish I could help give steps on how to fix it.
This is a Nintendo thing, it won't tell you the error code if something were to happen.
- Additional Info: Unfortunately, I don't know, but it does kick me out after a few minutes of playing, perhaps about 15 minutes.
Report ID: 69605efb15da7f1cfa9a08e3
- Device Type: moto g(9) plus - OS Version: Android 11 - Platform: Android - Sky Version (Build Number): 0.32.0(362723) - Bug Description: After logging in, I was forcefully kicked out of Sky: Light Encounter after playing for only a few minutes. Steps to Reproduce: - Launch Sky: Light Encounter.
- Enter the map and run the candle. Result: After a few minutes, I get forcefully kicked out of the game and have to log back in. Expected Result: The game should run normally without forceful logouts. - Additional Info: My tablet model is Lenovo Tab P12, Android 15, model TB30FU, and it has the same issue.
Report ID: 69605f5115da7f1cfa9a0900
kindred wadiBOT
- Device Type: Switch lite
- OS Version: 21.1.0
- Platform: Nintendo Switch
- Sky Version (Build Number): 0.32.0 (362723)
- Bug Description: Lighting entirely disappears, leaving the world dark aside from UI elements. Traveling back to the Realm Portals doesn't resolve this, requiring the game to be fully closed & reopened.
As I was simply idling in Elevated Clearing before the dinner event with no inputs, I have no idea what caused this or how to reproduce it.
- Additional Info: A bubble appeared above my head as if I was typing immediately after the world went dark, however I hadn't inputted anything to initiate this. It disappeared after I tried moving.
Report ID: 69606c7f15da7f1cfa9a1228
kindred wadiBOT
- Device Type: nintendo switch 2
- OS Version: system version 21.1.0
- Platform: Nintendo Switch
- Sky Version (Build Number): 0.32.0.362723
- Bug Description: After the major update I get on sky to play like i usually do but i get kicked out of sky with a error that says the software had an error and that it as forced to close. I havent been able to get even 30 mins of gameplay in without it crashing
- Additional Info: this has been happening after the major update
Report ID: 696073c115da7f1cfa9a1713
- Device Type: Samsung galaxy A71 - OS Version: Android 8.0 and up - Platform: Android - Sky Version (Build Number): 0.32.1 (363499) - Bug Description: AR CAMERA 沒有打開 - Additional Info: 沒有了
Report ID: 696075eb15da7f1cfa9a1cd8
kindred wadiBOT
- Device Type: iPhone 11
- OS Version: iOS 26
- Platform: iOS
- Sky Version (Build Number): 0.32.0 (362723)
- Bug Description: When opening the map and checking the dawn temple it shows an uncollected winged light is there despite there not being any winged light there
- Additional Info: The total number of winged light in the isle of dawn is 10, 2 in the passage stone, 3 at the dock, 1 in the overlook, and the 4 trials. But the dawn temple brings the total to 11, which there aren’t
Report ID: 69607a5915da7f1cfa9a1db8
- Device Type: Nintendo switch
- OS Version: IOS 14.5
- Platform: Nintendo Switch
- Sky Version (Build Number): 0.31.6 (359532)
- Bug Description: I was in the valley of triumph (the coliseum) and my screen went black, I could move and hear everything and the see the emote side bar I could see but I could not see my actual sky kid Evan when I teleported home. I was eventually able to see again when I restarted my switch but before that there was no visual response except for the emote side bar
- Additional Info: I don't know it just went black. I had to reset my Nintendo to get it back, so I don't know what it could be
Report ID: 69607ac915da7f1cfa9a1dd2
kindred wadiBOT
- Device Type: Playstation
- OS Version: I dont know
- Platform: PlayStation
- Sky Version (Build Number): 32.0
- Bug Description: After the most recent update 32.0 i was experiencing crashing in the game at random times. However that part seems to be fixed, but no sooner did that issue be fixed and now I cant pan my camera up or down to see around me, and when my character is falling from a larger height, it "t-poses".. almost like it is back in character development for the software. I have tried everything regarding my camera views, from checking my joystick, checking the settings and controls to restarting sky completely. Its making it very hard to enjoy the game at the moment..
- Additional Info: The camera locking usually doesnt happen immediately, but not long after just being in the game. Doesn't matter what realm or if youre home for it to lock
Report ID: 6960885a15da7f1cfa9a24c3
kindred wadiBOT
- Device Type: 6th Generation iPad
- OS Version: iPadOS 17.7.10
- Platform: iOS
- Sky Version (Build Number): 0.32.0 (362723)
- Bug Description: The snow textures in Valley appear to be glitching.
Steps to recreate: - go to any area in Valley with snow on top of a rock or building
Result: the texture flickers - Additional Info: This problem was most likely caused by the 32.0 patch, I don't remember it happening before this
Report ID: 69608e5015da7f1cfa9a2699
- Device Type: iPhone 16 Pro Max
- OS Version: iOS 26.1
- Platform: iOS
- Sky Version (Build Number): 0.32.0.362723
- Bug Description: recently after i updated the app for sky like maybe in 1-2 days ago it keeps making both my iPhone 16 Pro Max and s22 samsung phones crash whenever i play the game for 10 min or less.
- Additional Info: it lags and then crashes
Report ID: 696090ef15da7f1cfa9a2bf7
kindred wadiBOT
- Device Type: Galaxy fold 7
- OS Version: Android 16
- Platform: Android
- Sky Version (Build Number): 0.32.0 (362723)
- Bug Description: My phone overheats and the game crashes suddenly after the most recent update.
To reproduce:
Play for about 5 minutes - Additional Info: I have changed nothing about how my phone is operating, so it must be a sudden issue with the game.
Report ID: 69609b8415da7f1cfa9a3097
kindred wadiBOT
- Device Type: Processor 13th Gen Intel(R) Core(TM) i7-13650HX (2.60 GHz)
Installed RAM 24.0 GB (23.7 GB usable)
Device ID 2040D332-E1B3-4204-A88E-9F860F3E0FB1
Product ID 00330-80000-00000-AA244
System type 64-bit operating system, x64-based processo - OS Version: Edition Windows 11 Pro
Version 25H2
Installed on 24/07/2025
OS build 26200.7462
Experience Windows Feature Experience Pack 1000.26100.275.0 - Platform: PC
- Sky Version (Build Number): 32.0 (21414931)
- Bug Description: A winged light I have not collected appear to be in a 'collected' state in the Elder Temple/Dawn Overlook area.
Unsure how to reproduce
Result: Winged light appears in a 'collected state but in the map it shows as unclaimed (0/1)
Expected result: Either winged light is shown as unclaimed OR on the map it shows as claimed (1/1)
- Additional Info: No ideas, apologies.
Report ID: 6960a49e15da7f1cfa9a32de
kindred wadiBOT
- Device Type: iPhone SE 3rd gen
- OS Version: iOS 18.7.2
- Platform: iOS
- Sky Version (Build Number): 0.32.0
- Bug Description: My game keeps crashing every few minutes. It’s impossible to play like this. I play on iOS and switch and both are the same.
There’s no specific steps as it happens very often at random - Additional Info: Problems started after last update
Report ID: 6960abd015da7f1cfa9a3708
kindred wadiBOT
- Device Type: Switch
- OS Version: Switch 21.1.0
- Platform: Nintendo Switch
- Sky Version (Build Number): 0.32.0.362723
- Bug Description: My game keeps crashing every 10min since the updates.
I tried to reduce my resolution, reboot my switch =>
My game is still constantly crashing and showing this - Additional Info: I think it's probably an issue caused by the upcoming events and season but I have no idea how that works. I also knows similar issues happened to other devices users but it was fixed.
It will be much appreciated if you fixed it soon on switch too.
Report ID: 6960b1ab15da7f1cfa9a39c6
kindred wadiBOT
- Device Type: Motorola Edge 50 fusion
- OS Version: Android 15
- Platform: Android
- Sky Version (Build Number): 0.32.1 (363499)
- Bug Description: The price for the Sky Personality Quiz event IAPs is incorrectly displayed in my currency. Instead of being converted from $2.99, the price is converted from $24.99 (screenshot with the Journey Pack for comparison; they cost the same for me).
Steps to Reproduce:
- Log in to the game
- Open the in-game store and find Sky Personality Quiz event accessories
Result: High prices for accessories, comparable to the price of the Journey Pack
Expected Result: Prices are based on conversion from $2.99. - Additional Info: -
Report ID: 6960c2ee15da7f1cfa9a5580
- Device Type: iPhone 7 Plus
- OS Version: iOS 15.8.3
- Platform: iOS
- Sky Version (Build Number): 0.32.0 (362723)
- Bug Description: Options menu scaling too large for screen.
- open options menu
Result: Part of the icons are cut off and barely tappable.
Expected result: For the menu to fit correctly with my screen. - Additional Info: I’m unsure if it’s always been like this or if there’s any way to adjust the scaling. But other than that, nothing else to add.
Report ID: 6960c67015da7f1cfa9a5a38
- Device Type: PC, 32gb memory, intel core i7-14700F, nvidia geforce RTX 4070 super
- OS Version: Windows 11 Home
- Platform: PC
- Sky Version (Build Number): 0.32.1.363499
- Bug Description: The in-game names for personality types INTJ and INTP are incorrect. They should be swapped.
- Currently, test takers who have answer like an INTP get "The Architect". On the 16Personalities website, the Architect is actually INTJ.
- INTJs get "The Mastermind", which should be the name for the INTP personality type.
- The Architect's Blurb describes them as "having their head in the clouds". This is incorrect. This blurb should be for The Mastermind.
- The Mastermind's Blurb describes them as skeptical. This should be for The Architect.
- Icon of The Architect is a beaker. This is incorrect. This icon should be for The Mastermind.
- Same icon issue for The Mastermind. This icon should be for the Architect.
Expected Result:
- Names of the personalities in-game should properly correlate to similar names outside of Sky, namely on the 16Personalities website as that is the most popular MBTI website availiable.
- INTP should be The Mastermind, with the blurb about having their head in the clouds, and the beaker icon.
- INTJ should be The Architect, with the blurb about being skeptical, and the telescope icon.
- Additional Info: -
Report ID: 6960c76215da7f1cfa9a5f7a
kindred wadiBOT
- Device Type: Honor x7c
- OS Version: Android 14
- Platform: Android
- Sky Version (Build Number): 0.32.0 (362723)
- Bug Description: Sometimes when I play with a friend or alone, the game closes by itself at any time.
- Additional Info: Well, sometimes when I play a musical instrument, the game automatically locks itself, and that also happens when I play with one of my friends...
That's all I know.
Report ID: 6960cd4715da7f1cfa9a775b
kindred wadiBOT
- Device Type: Samsung galaxy a24
- OS Version: Android 15
- Platform: Android
- Sky Version (Build Number): 0.32.1 (363499)
- Bug Description: question not showing up in new personality quiz.
I start quiz, answer first couple of questions, then there's one about problem solving and both the tableaux show up but only one answer pops up explaining the choice, so how can I know I'm choosing right?
I expect the popup explaining the choice to be visible so I can make informed choice!
- Additional Info: I exited and reentered quiz and it did the same thing
Report ID: 6960d50b15da7f1cfa9a825c
kindred wadiBOT
- Device Type: iPhone 16 Pro Max
- OS Version: iOS 18.6.2
- Platform: iOS
- Sky Version (Build Number): 0.32.0.362723
- Bug Description: I bought the purple glasses cosmetic from the newest event Personality Test, says payment was successful, but in game it says it's still being processed.
- Additional Info: -
Report ID: 6960da9f15da7f1cfa9a8837
- Device Type: Realme 7 5G
- OS Version: Android 12
- Platform: Android
- Sky Version (Build Number): 0.32.1 (363449)
- Bug Description: I have issues regarding the new AR Camera Feature. Every time I try to start the AR Camera, nothing happens. It occurred even when I tried to start it multiple times with no changes.
- Additional Info: Every time I restart the app, the issue still persists
Report ID: 6960de0a15da7f1cfa9a8bdb
- Device Type: Infinix 10
- OS Version: Android 10
- Platform: Android
- Sky Version (Build Number): 0.32.0 (362723)
- Bug Description: my game is crashing constantly in every 2 minutes
steps:
login to the game
doing dailies
crashed
relogin
doing dailies
crashed again - Attachment URL: #screenshots-and-videos message
- Additional Info: I am not sure but the crash happens randomly, when I just login, a few more later if I stayed 1hr it gets to every 5 minute or 10 minute later to get crashed again
Report ID: 6960dfeb15da7f1cfa9a8f88
- Device Type: Iphone 14
- OS Version: Ios 18.3.2
- Platform: iOS
- Sky Version (Build Number): 0.32.0 (362723)
- Bug Description: I can see the video on the quest of the season of flight.
I already done it and i wanted to see it again but when i click on the exclamation mark nothing happen.
I expect to see the video - Additional Info: No i have not
Report ID: 6960e1f215da7f1cfa9a94fd
kindred wadiBOT
- Device Type: PlayStation 4
- OS Version: 13.02
- Platform: PlayStation
- Sky Version (Build Number): 1.67
- Bug Description: In the personality event area the new iap items do not appear in the purchase menu
- Additional Info: No
Report ID: 6960e85b15da7f1cfa9aac83
kindred wadiBOT
- Device Type: iPhone 16 Pro - OS Version: iOS 26.1 - Platform: iOS - Sky Version (Build Number): 0.32.0 (362723) - Bug Description: - The third daily quest today is not translated (Japanese) - [step] - Accept the daily quest (at home)
- Go to ‘The Wind Paths’ - Meet up with Talented Builder in The Wind Paths - This is correctly translated into Japanese: "腕利きの工匠に風の街道で会いましょう" - The second stage quest that starts after this is not translated - "Displayed: Admire Shared Spaces with Talented"
- [Expected outcome: ] To be translated into Japanese - Additional Info: - [other] - [Displayed English: "Admire Shared Spaces with Talented"] - [In Japan, it would likely be: "腕利きの工匠とシェアスペースを鑑賞しましょう"]
Report ID: 6960f1cb15da7f1cfa9abb2d
kindred wadiBOT
- Device Type: Realme 9 pro +
- OS Version: Android 13
- Platform: Android
- Sky Version (Build Number): 0.32.0 (362723)
- Bug Description: The app crash and close in middle game
- Additional Info: -
Report ID: 6960f55615da7f1cfa9ac228
- Device Type: Samsung Galaxy AO5s
- OS Version: Andriod 15
- Platform: Android
- Sky Version (Build Number): 0.32.0.362723
- Bug Description: THE CRASH BUG
well tgc, didnt u said the crash bug is fixed for andriod, ios, steam users??? Why do I still see that this bug STILL EXIST??!!! I ENCOUNTERED 8 TIMES IN THIS DAY even after removing the cache as you said in your fix, you said "remove the cache after the fix" I did removed it BUT IT STILL EXIST!!!!!!
Step 1: login to game
Step 2: crash happened
Step 3: remove cache and login to game
Step 4: crash happend again
Step 5: crash still happening
Expected result: the crash shouldn't happen after the fix - Additional Info: Well yes I have a clue for you: DONT ANNOUNCE LIES😡 😡 😡 😡 dont say we fixed the bug while in reality the bug is NOT fixed, you did this the 2nd time tgc, inthe past u said server errors are fixed but they were not and after the new update they got fixed and so yeah just like this time do not lie. Also FIX YOUR GAME!!!!! And thank you for reading my bug reports😡
Report ID: 6960f5b515da7f1cfa9ac255
- Device Type: Nintendo Switch 2
- OS Version: Latest 21.1.10
- Platform: Nintendo Switch
- Sky Version (Build Number): 0.32.0 (362723)
- Bug Description: Game Crashes randomly
- Startin nesting
- Go to Personality Quiz Event Area
- Play as normal
Result: Game crashes after about 10 minutes
Expected Result: Game runs normally. - Additional Info: Might be because I'm pressing too many buttons? The first crash happened while getting the free spells and the second time was while changing at a Dresser station in a shared space. Both occur in event area.
Report ID: 6960f76315da7f1cfa9ac7de
- Device Type: Steam client, game crashes frequently after update!!! - OS Version: Windows 10 - Platform: PC - Sky Version (Build Number): 0.32.1(363499)
- Bug Description: In the latest version, typing in the in-game chat box causes severe frame drops and stuttering, even affecting the entire computer. Web browsing becomes extremely sluggish, and running the game in the background causes significant system lag. - Additional Info: This is a new issue introduced in version 0.32.1, severely impacting the PC player experience.
Report ID: 6960f8f915da7f1cfa9aef28
kindred wadiBOT
- Device Type: Samsung Galaxy Note10+
- OS Version: Android 12
- Platform: Android
- Sky Version (Build Number): 0.32.0 (362723)
- Bug Description: In the personality quiz, answer B of question 3 isn't shown. Answer A is shown (Logic and consistency), but when I got to skykid with Answer B, the kid lights up but the answer isn't shown.
Steps to Reproduce:
*start personality quiz
*answer the first two questions
*go to question three
Result:
*answer B isn't shown
Expected result:
*be able to read answer B
- Additional Info: Going back to the beginning of the quiz didn't solve the problem, neither did answering the first two questions differently
Report ID: 6961099215da7f1cfa9b6ce6
kindred wadiBOT
- Device Type: Device name:Lenovo ThinkPad X1 Yoga 3rd Generation
CPU: Intel Core i7-8650U 8 Cores@4.2GHz
GPU: Intel UHD Graphics 620 @ 1.15 GHz
RAM: 16 GB
NVME SSD: 500 GB - OS Version: Arch Linux
- Platform: PC
- Sky Version (Build Number): 0.32.1.363499
- Bug Description: When creating a shared space and editing ones nest it is not possible to edit already placed props by clicking on them. The select circle appears and the prop gets highlighted but there is no way to select it.
How to reproduce: - create shared space or go to nest
- place a prop
- try to select a prop
- prop is not selectable via mouse
- Additional Info: This bug is present since many months. Also it seems to work when i use the touch display on the same device even though it goes into controller mode and is very glitchy
Report ID: 69610d9a15da7f1cfa9b7fde
- Device Type: Device name:Lenovo ThinkPad X1 Yoga 3rd Generation
CPU: Intel Core i7-8650U 8 Cores@4.2GHz
GPU: Intel UHD Graphics 620 @ 1.15 GHz
RAM: 16 GB
NVME SSD: 500 GB - OS Version: Arch Linux
- Platform: PC
- Sky Version (Build Number): 0.32.1.363499
- Bug Description: The Sky Personality Type gets displayed when sitting in Harmony Hall
Steps to reproduce:
-Complete the personality quiz - Go to Harmony Hall
- Sit at a table
The Sky Personality gets displayed - Additional Info: -
Report ID: 6961105815da7f1cfa9b80dc
-
Device Type: Redmi Note 8T
-
OS Version: Android 11
-
Platform: Android
-
Sky Version (Build Number): 0.32.1(363499)
-
Bug Description: The prices of new in-game purchasable items seems incorrect in my currency UAH
-
Enter the game
-
Enter to shop menu
-
Additional Info: No other information.
Report ID: 6961137b270147ca6a891f83
- Device Type: iPad (A16) - OS Version: iOS 18.6.2 - Platform: iOS - Sky Version (Build Number): 0.32.0 (362723) - Bug Description: The Korean translation for the January 9th Soul Encounter quest has not been applied. - Additional Info: -
Report ID: 696115b23d9bd87326f33493
kindred wadiBOT
- Device Type: HP ELITEBOOK 840 G3
Processor Intel(R) Core(TM) i7-6600U CPU @ 2.60GHz 2.81 GHz
Installed RAM 16.0 GB (15.7 GB usable)
Device ID 7218CA4F-9D36-4A84-821C-C32B517A305D
Product ID 00331-10000-00001-AA070
System type 64-bit operating system, x64-based processor
Pen and touch No pen or touch input is available for this display - OS Version: Edition Windows 11 Pro
Version 22H2
Installed on 2/4/2023
OS build 22621.4317
Experience Windows Feature Experience Pack 1000.22700.1041.0 - Platform: PC
- Sky Version (Build Number): 0.32.1 (363499)
- Bug Description: One of the answers for the personality quiz is not showing up
- Steps to reproduce:
- Enter event through the guide
- Follow the steps
- Result: One answer is not showing up
- Expected Result: The answer should be visible
- Additional Info: Unfortunately no, i was just following the event, and one of the answers were not showing up.
Report ID: 69611a5f3d9bd87326f337b5
- Device Type: Samsung Galaxy A53
- OS Version: Android 16
- Platform: Android
- Sky Version (Build Number): 0.32.0.362723
- Bug Description: The prices for the iap cosmetics for the event are messed on the phone. They are priced around 30 dollars rather than 2.99 dollars.
Steps: - Open the shop on the phone
- The prices appear to be fine on Switch and Steam
- Additional Info: The first image was taken on my phone. 3900 kes is around 30 usd. The second image was taken on my switch, where the price is actually correct. I am also not the only one experiencing this, as I have seen other users saying their price was around 30. However, so far it appears to be a phone exclusive problem, as the prices appear as intended on other devices
Report ID: 69611b463d9bd87326f33874
- Device Type: iPad 9th - OS Version: iOS 26.2 - Platform: iOS - Sky Version (Build Number): 32.0 - Bug Description: I was forced out of the game multiple times. My friend and I were separated in Eden due to a force close. I experienced movement bugs. - Additional Info: I also often cannot teleport my friend, as shown in the screen recording above.
Report ID: 69611ba93d9bd87326f33ac6
- Device Type: PC:
CPU - AMD Ryzen 5 5500,
GPU - NVIDIA GeForce RTX 3060 Ti,
RAM - 16GB DDR4,
SSD 1TB - OS Version: Windows 11
- Platform: PC
- Sky Version (Build Number): 0.32.1 (363499)
- Bug Description: On the new event, the boat is not showing my massage
I typed massage
got it on water
Result: There is probably some massage that is in files in sky I shouldn't realy see
Expected results: See my massage - Additional Info: Well, I did remove my personality 2 times, and redid them, so I did basicaly 3 personality tests, when I got the frist test, I already did the boat massage, than deleted the personality and deleted the boat later, maybe it somehow overlaped, or somtihing like that.
Report ID: 69611e8b3d9bd87326f34359
kindred wadiBOT
- Device Type: Xiaomi Redmi Note 14
- OS Version: Android 14
- Platform: Android
- Sky Version (Build Number): 32.0
- Bug Description: >>> Random grey Skykids entered my nest even though i was alone and I got into someone else's nest while AFK.
- Situation:
- I was AFK and when I came back, I saw a random grey Skykid in my nest, this happened twice. Another time I was AFK, I somehow ended up in someone else's nest.
- Additional Info: I've never encountered this kind of bug before and I was definitely spooked when it happened.
Report ID: 696123433d9bd87326f34569
kindred wadiBOT
- Device Type: Honor X9c
- OS Version: Android Version 15
- Platform: Android
- Sky Version (Build Number): 0.32.0 (362723)
- Bug Description: I got Force out from the game 10 times yesterday and i miss a lot of dye 😭 i need to redo shattering shards like 2-3 times because of the crash. This bug kinda disturbing all players daily routine and we become more frustrated over the crash than enjoying the game. Please fix it cause we really enjoy the game a lot. And thank you for fixing the wing light bug in Isle of Dawn ❤️
- Additional Info: I dont know too
Report ID: 696127c73d9bd87326f3495d
kindred wadiBOT
- Device Type: Nintendo Switch
- OS Version: 21.1.0
- Platform: Nintendo Switch
- Sky Version (Build Number): 0.32.0 (362723)
- Bug Description: I can't use the STAR feature for the Sky art book.
- Steps to Reproduce:
-
- Open Menu and click on STAR option
-
- Scan STAR tag on inside cover of art book
-
- Wait for the animation to finish
- Result: The spell animation finishes and I do not receive the book prop, instead getting a popup at the bottom of my screen saying "Insufficient Consumables"
- Expected Result: I should receive the art book prop and be able to use it
- Additional Info: I originally scanned the tag today in the Personality Quiz area, to which I received the "this star feature is a work in progress" message but still didn't receive the prop because of "insufficient consumables". Every scan onwards I did not get this "wip star feature" message, and restarting the game did not fix it.
Report ID: 69613846cd530e9ac31719f2
kindred wadiBOT
- Device Type: PC, I7 9gen, 3060ti, 36 gb ram
- OS Version: windows 11
- Platform: PC
- Sky Version (Build Number): 21414931
- Bug Description: Server got merged mid me doing red shard, whitch resulted in the shard being done and not done at the same time. Got the candles, but couldn't access the memory to get a winged light,
Steps to reproduce:
Start doing red shard
When you're collecting light, change servers suddently
Result: No winged light for me
Expected results: I want to access the memory :c - Additional Info: -
Report ID: 696148e0cd530e9ac31726c8
- Device Type: PC AMD Ryzen 5 5600G with Radeon Graphics, 16GB RAM, 8GB GPU
- OS Version: Windows 11 Home
- Platform: PC
- Sky Version (Build Number): 0.32.1 (363499)
- Bug Description: Unlit players playing the incorrect instrument in Harmony Hall.
-
Steps to Reproduce:
Enter harmony hall
Find an unlit player that is playing an instrument that has a different instrument on their back as a prop
(e.g playing the flute, wearing the Respectful Pianist piano) -
Result: The unlit player plays the instrument that they are not wearing as a prop and it plays the correct sound for that instrument, the instrument that they are wearing as a prop appears, replacing the correct instrument (e.g playing the flute and the Respectful Pianist piano gets held like a flute)
-
Expected result: they either don't appear playing an instrument or appear playing the correct instrument
- Additional Info: Instrument props, I've seen it occur with the Camera prop and the fire prophet prop
Report ID: 69614a67cd530e9ac3172a41
kindred wadiBOT
- Device Type: Swich
- OS Version: Swich 1
- Platform: Nintendo Switch
- Sky Version (Build Number): 0.32.0 (362723)
- Bug Description: When I put on spells, the won't show for myself but for others.
Steps do reproduce:
-open expression menu
-going to spells and activate the chosen one
-Doing the animation but it won't show up. Not even the sparkles around me
Result: No spell is on me or changed my other asseciores
Expected Result: to see the spells I used on myself
- Additional Info: Sadly not
Report ID: 696157e5cd530e9ac3172d8f
- Device Type: iPhone 13
- OS Version: iOS 18.5
- Platform: iOS
- Sky Version (Build Number): 0.32.0 (362723)
- Bug Description: I could be playing 30 minutes into the game just to be kicked out, the game crashes?
Login into sky
Gets kicked out - Additional Info: It kicks me more out on my iPhone 13 than my iPhone 11
Report ID: 69615a07cd530e9ac3172f14
- Device Type: Processor: Intel(R) Core(TM) i5-10300H CPU @ 2.50GHz (8 CPUs), ~2.5GHz
Memory: 16384MB RAM
Card name: NVIDIA GeForce GTX 1650 Ti
SSD 1TB - OS Version: Windows 11
- Platform: PC
- Sky Version (Build Number): 0.32.1.363499
- Bug Description: Bug Description:
Unable to die or ascend in Eye of Eden; Winged Light stuck at 1.
Steps to Reproduce:
Enter the Eye of Eden for a second run.
Proceed through Eden while checking shrine statues.
Reach the point where Winged Light should be fully lost and the character should die.
Result:
The character does not die. Winged Light becomes stuck at 1, and ascension cannot be triggered. The Eden run cannot be completed.
Expected Result:
The character should lose all Winged Light, die normally, and proceed to ascension after completing the Eye of Eden.
- Attachment URL: #screenshots-and-videos message
- Additional Info: My first run proceeded normally. However, during my second run, the issue occurred while I was checking whether all shrine statues had been collected. After completing the check, I remained in place to allow my Sky kid to lose Winged Light and trigger death for ascension, but the ascension sequence did not activate.
Report ID: 69615d78cd530e9ac317341d
- Device Type: Nintendo Switch 2
- OS Version: 21.1.0
- Platform: Nintendo Switch
- Sky Version (Build Number): 0.32.0 (362723)
- Bug Description: Light randomly fails to collect on Switch
Steps to reproduce:
- Go to a candle or other area with light to collect
- Collect the light
- Candle meter does not advance
- Go home and return to the area
- Light has reappeared as if it wasn't collected
Expected result: The light should have collected the first time and appeared on the candle meter
- Additional Info: Seems to be specific to Switch players. Players on iOS and Android are not experiencing this.
Report ID: 69615e29cd530e9ac3173462
-
Device Type: Samsung Galaxy A25 5G
-
OS Version: 16
-
Platform: Android
-
Sky Version (Build Number): 0.32.0 (362723)
-
Bug Description: I can't use the AR camera feature.
-
Steps to reproduce :
-
Open settings menu
-
select AR camera feature
-
doesn't do anything
-
Result: I can't test that new feature I looked forward to
-
Expected result: I'd like to try it please.
-
Additional Info: I tried to lauch this feature on my tablet, but since I'm used to play on my phone (and it's much more convenient) I still want it to work on my phone.
I also checked my permissions for Sky and the camera is allowed. So I really don't see why it doesn't work
Report ID: 69615ec4cd530e9ac3173491
- Device Type: Redmi note 13 5g
- OS Version: Android 11
- Platform: Android
- Sky Version (Build Number): 0.31.6(360232)
- Bug Description: Hello i have a problem i encountered in sky i cant unlock the next node of the Migrating Butterfly charmer i already relive it before but when i try to comeback to the spirit it won't unlock it says this moment cant be relive right now. I hope you could help me with this or maybe you can extend the season for a week i want to get all the items and ult gift but I can't proceed with this issue I'm facing right now. Thankyouu
- Additional Info: no
Report ID: 69615fffcd530e9ac317373d
- Device Type: Switch
- OS Version: 21.1.0
- Platform: Nintendo Switch
- Sky Version (Build Number): 0.32.0.362723
- Bug Description: Spells do not function and are consumed upon attempted usage.
- Additional Info: I attempted to add a trail spell when in the ice rink area, and noticed nothing happened. This is after completing the personality quiz, which is the only thing not typical I have done since the last time I used a spell. I do not know if this issue existed prior to this update, or is related to the bug that is causing crashes.
Report ID: 6961608dcd530e9ac3173765
kindred wadiBOT
- Device Type: iPad pro
- OS Version: iPadOS 18.6.2
- Platform: iOS
- Sky Version (Build Number): 0.32.0
- Bug Description: I wasn't able to unlink the facebook account from the ID
Steps to reproduce: - Log in Sky
- Trying to unlink the facebook account from the ID
- The result leads to "Try another account"
Expected results: Able to unlink the account from the ID - Additional Info: No
Report ID: 69616997cd530e9ac3173bc8
- Device Type: CPU: AMD Ryzen 5 3500U Processor
GPU: Radeon Vega Mobile Graphics (2.10 GHz)
RAM: 12.0 GB Installed RAM (9.94 GB Usable)
System Type: 64-bit Operating System, x64 Processor - OS Version: Windows 11
- Platform: PC
- Sky Version (Build Number): 0.32.1.363499
- Bug Description: Hello, good afternoon. I wanted to share a problem that happened yesterday at 10:53 PM Mexico City time. Since my internet connection was bad and my friend was carrying me, she suddenly disappeared and was replaced by a forest spirit. When I revived the spirit, it carried me and wouldn't let go. Even an acquaintance offered to help, but nothing worked. When I got home, the problem persisted. This happened two more times and one of those times was while doing the mission of yesterday's spirit. It seems this bug takes you to the nearest spirit.
- Additional Info: I don't know if this happens to anyone else, but in my case I tried everything: making expressions, going home, having someone to offer hand so I could her hand to move but nothing works, I had to close the application to restart it. It seems this bug takes you to the nearest spirit.
Report ID: 69616c1ecd530e9ac3173c94
kindred wadiBOT
- Device Type: Playstation 5
- OS Version: 25.08-12.40.00.09-00.00.00.0.1
- Platform: PlayStation
- Sky Version (Build Number): 1.67
- Bug Description: No event- personality quiz IAP available to buy at the table in the event space. The store page opens at the tsble but only the starter pack is available to buy.
Expectation, the 4 IAP should be there. - Additional Info: No
Report ID: 6961706acd530e9ac317404f
kindred wadiBOT
- Device Type: Nintendo switch
- OS Version: Last version of Nintendo switch 1
- Platform: Nintendo Switch
- Sky Version (Build Number): 0.32.0.362723
- Bug Description: In the 1st choice in the question 3 quiz ,there is no words.
do the quiz in French
go to question 3
go to choice A
Result: no words, idk the choice.
Expected Result: Have words on the question 3 choice A.
- Additional Info: French version of sky. Please let me do the quiz with adding text.
Report ID: 696181cbcd530e9ac3175bb2
- Device Type: Pc: Nividia Geforece RTX 5060 Intel(R) Core(TM) i5-14400F (2.50 GHz) 16GB 4800 DDR5 MSSD 1TB
- OS Version: Windows 11 Home ver. 25H2
- Platform: PC
- Sky Version (Build Number): 0.32.1 (363499)
- Bug Description: Mhh not sure how to reproduce exactly but i was on piggyback with a friend and as a server split happend i got ported to a spirit and wasnt be able to move and as the spirit got activated i got ported around as if the spirit would carry me but i was not be able to loosen me from him and as the friend came back i could move again after i got ported back to her so i gues to reproduce it it would be piggyback and the the carrying person need to dissapear?
- Additional Info: -
Report ID: 696183becd530e9ac3175c7d
- Device Type: playstation
- OS Version: the latest
- Platform: PlayStation
- Sky Version (Build Number): 1.67
- Bug Description: I can't see the items to purchase in the new area it says restore like I own all the items already but I don't
- Additional Info: #screenshots-and-videos message
Report ID: 696183d0cd530e9ac3175c90
- Device Type: Nintendo Switch
- OS Version: 21.1.0
- Platform: Nintendo Switch
- Sky Version (Build Number): 0.32.0.362723
- Bug Description: The latest news in my inbox that gifted me candles as an apology for known issues has caused me to lose those candles instead of gain them. I had 186 candles prior to collecting them and now only have 136... same with the 5 eden candles that were gifted, I had 17 and now it shows 12. I really wish I had the video to show but didn't do it in time to show the candles being taken off.
- Additional Info: I wish I could help knowing how it minused the candles off my account by clicking on the gift rather than adding them to my account 😭
Report ID: 696183dccd530e9ac3175da6
kindred wadiBOT
- Device Type: Nintendo Switch
- OS Version: Ver. 0.32.0.362723
- Platform: Nintendo Switch
- Sky Version (Build Number): 0.32.0.362723
- Bug Description: Logged in
Opened up gift from inbox which was 20 candles & I think 5 acencended candles
My candles went up to 105 but suddenly when I collected light it vanished down to 90 but it still says I collected the gift in the inbox
This has happened once before - Additional Info: No idea why it happens
Report ID: 69618ac2cd530e9ac31770e5
kindred wadiBOT
- Device Type: PS5
- OS Version: 25.08
- Platform: PlayStation
- Sky Version (Build Number): 32.0
- Bug Description: There’s only one candle on the left side in the wasteland’s temple
Steps to reproduce:
-go into wastelands temple
-go to light the candles
-find there’s only one on the left side
Result: 1 candle
Expected result: for there to be even sides, like before
- Additional Info: My friend said that she saw all the candles there, she’s on the mobile app, not sure if other PlayStation players are experiencing this though.
Report ID: 696194cecd530e9ac31778d2
- Device Type: Samsung Galaxy A51
- OS Version: Android 11
- Platform: Android
- Sky Version (Build Number): 0.32.0 (362723)
- Bug Description: Translation mistake: mistranslation and missing symbols/incorrectly working tag in daily tasks in Russian localization
Steps to reproduce:
- Change device language to Russian
- Take daily task from statue in Home or from spirits in Aviary
- See the third task: Meet up with Talented Builder in The Wind Paths shows as "Соберите команд?? из игроков (Талантливый строитель) в месте Пути ветра"
This one is mistranslation which directly translates like "Assemble a team with players (Talented Builder) in the place The Wind Paths
Expected result: Correct translation is "Повстречайтесь с духом Талантливый строитель на Пути ветра"
Take into consideration that the word "Путь" in this context must be written with preposition "на" - Additional Info: This bug/mistake I found in older versions of Sky on both phone and PC
Report ID: 69619543cd530e9ac3177915
kindred wadiBOT
- Device Type: Intel Core i9-14900KF, NVIDIA GeForce RTX 4080 Super, 11GB used of 32GB 4400MHz DDR5 RAM, SSD 2TB
- OS Version: Windows 11
- Platform: PC
- Sky Version (Build Number): 0.32.1 (363499)
- Bug Description: In my group of three players, all players crashed repeatedly during and after going through the line of ascended spirits in orbit.
Steps to reproduce:
- Reached the Orbit map with two other players (all three players on PC)
- At random points while going through the line of spirits towards the door, the game suddenly crashed
- The player with the least amount of wings to pick up only crashed in the middle of the credits.
Result: Players may suddenly crash while earning winged light from the line of ascended spirits in Orbit.
Expected result: The game should be stable for all players while receiving large amounts of winged light.
- Additional Info: All three players crashed on PC, but the time and amount varied.
I crashed twice and have all wing light buffs in the game. (reborn with 135 wings)
The first friend crashed once, they are reborn with 114 wings.
The second friend only crashed in the middle of the credits, they are reborn with 57 wings.
I was able to stop crashing by walking on the far side of the map and only picking up a few winged light. The first friend stopped crashing by going up each side of the line one at at time, to limit how quickly they picked up winged light.
Report ID: 6961a3dacd530e9ac3178eb9
- Device Type: Samsung Galaxy A51
- OS Version: Android 13
- Platform: Android
- Sky Version (Build Number): 0.32.1 (363499)
- Bug Description: AR mode doesn't switch to the device camera.
- Steps to reproduce:
○ Open the app, go to Settings, and try to start AR mode.
○ Grant permissions as requested by the system pop-up. - Result: the settings menu closes, gameplay proceeds as usual, the view from the device camera is not present.
- Expected Result: proceeding to the next step of the AR mode which would access the camera and seek the anchor image.
- Additional Info: Granting camera permissions in advance doesn't seem effective.
Report ID: 6961a722cd530e9ac31790b7
- Device Type: Nintendo switch
- OS Version: 21.1.0
- Platform: Nintendo Switch
- Sky Version (Build Number): 0.32.0.362723
- Bug Description: My height changing spells aren't working .
It happened randomly when I went to try and change my default height .
The spells are being consumed without taking effect ; no matter if it's a permanent spell or temporary .
The game would then tell me that the spells are currently in effect despite them visually being absent .
My game also crashed shortly some of the spells were used .
The expected result was that my in-game character's height would permanently change to a random height and temporarily change to a taller or shorter height .
- Additional Info: I just finished going through eden and I had just bought the permanent height spells ; to attempt for the tallest height again . They just wouldn't function right though :( the game then started crashing hence the reason I have no footage of the first incident .
Upon restart it did not fix .
Report ID: 6961a72bcd530e9ac31790cb
- Device Type: Nintendo switch
- OS Version: MOD HAC 001 (-01)
- Platform: Nintendo Switch
- Sky Version (Build Number): 0.32.0 (362723)
- Bug Description: i love to use the shovel, but after the most recent update, when i pull it out it only lets me use it once before stopping. I end up having to put it away and take it back out again multiple times because i can only dig once per take out.
- steps to reproduce
-pull out the shovel item
- click the use item prompt
-result : I dig once and then the prompt goes away - expected result : to be able to dig multiple times in a row, i love digging (imaginary) holes :3
- Additional Info: Sometimes it will let me use it more than once, but once it stops your back to the only dig once method,,,,,,, if only i could use my hands. ( i havent tried closing and reopening the app, but i was having this problem last night, I have since closed and reopened the app to play again this afternoon, but the problem is persistant.)
Report ID: 6961a9b5cd530e9ac317973c
kindred wadiBOT
- Device Type: iPhone 15
- OS Version: iOS 18.6.2
- Platform: iOS
- Sky Version (Build Number): 0.32.0 (362723)
- Bug Description: Game crashes
• Steps to reproduce:
• Log into game like normal
• Play a few minutes
• Result: game will crash
• Expected result: play game without crashes - Additional Info: No
Report ID: 6961b048cd530e9ac3179e01
- Device Type: Intel Core i9-14900KF, NVIDIA GeForce RTX 4080 Super, 11GB used of 32GB 4400MHz DDR5 RAM, SSD 2TB
- OS Version: Windows 11
- Platform: PC
- Sky Version (Build Number): 0.32.1 (363499)
- Bug Description: The chat log flashes uncomfortably and becomes unreadable while in the Personality Test event area.
Steps to reproduce:
- Entered the Personality Test with friends and took the test
- Looked at the personality types and placed a boat spell
- Answered the community trivia question
- Opened the chat log to see what a friend had said, and noticed it was flashing and resizing too much to read
Result: The chat log may flash and become unreadable at some point in the Personality Test event area.
Expected Result: The chat log should be readable and stable at all times.
- Additional Info: I don't know at what point the chat log started to bug like this.
Report ID: 6961b17ecd530e9ac3179e64
kindred wadiBOT
- Device Type: iPad mini (5th generation) - OS Version: iPadOS 18.6.2 - Platform: iOS - Sky Version (Build Number): 0.32.0(362723) - Bug Description: >>>After answering the personality quiz questions, the candle cannot be obtained. ．Reproduction Steps:
- Enter the personality quiz event area - Answer the daily question and select the Overseer ．Actual Result: Cannot pull the candle from the crystal ahead ．Expected Result: Should be able to pull one candle from the crystal ahead - Additional Info: -
Report ID: 6961b587cd530e9ac317a144
kindred wadiBOT
- Device Type: PlayStation 5
- OS Version: 25.08
- Platform: PlayStation
- Sky Version (Build Number): 0.32.1 (363499)
- Bug Description: Game crashed twice at the end of an Eden run.
The first crash happened as I was collecting my winged lights in orbit.
The second crash happened when the option to skip the credits appeared. - Additional Info: -
Report ID: 6961ba06cd530e9ac317a3f3
kindred wadiBOT
- Device Type: Playstation 5
- OS Version: Playstation 25.08-12.40.00
- Platform: PlayStation
- Sky Version (Build Number): 0.32.1.363499
- Bug Description: I don't see the special shop items for the personality quiz.
After teleporting to the realm even after completing the quiz the special items shop items aren't appearing
- Additional Info: This happened during the days of feast but for the normal shop items. I could access the items from my nest or the office. Since this is for this area only I don't have a clue how to fix it
Report ID: 6961c465cd530e9ac317caba
kindred wadiBOT
- Device Type: PlayStation5
- OS Version: Playstation5
- Platform: PlayStation
- Sky Version (Build Number): 0.32.1 (363499)
- Bug Description: Option B on the third question of the personality quiz has no dialogue box and it’s impossible to see what the option is.
- Additional Info: Before I approached the two options, option B was already highlighted like it had been interacted with somehow
Report ID: 6961d10ccd530e9ac317d977
- Device Type: Nintendo switch
- OS Version: Nintendo switch
- Platform: Nintendo Switch
- Sky Version (Build Number): 0.32.0.362723
- Bug Description: The game crashes at random times saying server error or something and closing my game, happened at least 3 times before I did this, twice when trying to make a shared space
- Additional Info: Unfortunately no, unless the instances during making a shared space being after adding more than 4 items, or it happening the other time in the personality quiz event area
Report ID: 6961d290cd530e9ac317dcdd
kindred wadiBOT
- Device Type: - Device: PC Windows 11 Home Single Language
- CPU: 11th Gen Intel(R) Core(TM) i7-11800H @2.30GHz
- GPU: NVIDIA GeForce RTX 3050 4.0 GB
- RAM: 16.0 GB 3200MHz DDR4
- OS Version: Windows 11 Home Single Language
- Platform: PC
- Sky Version (Build Number): 0.32.1 (363499)
- Bug Description: Can't get reward from trivia question in MBTI event
- Steps to Reproduce:
- Enter event area
- Go to trivia question area
- Answer the question (choose one spirit)
- Result:
- The game says come back to see the answer. There is no button to interact to get the reward
- Expected Result: After I answer the question, I can get my reward immediately
- Additional Info: My friend got their reward immediately instead of having to wait like me. They logged in and played this event a several hours after today's daily reset, I just logged in now and can't get my reward right after answering the trivia like my friend.
Report ID: 6961ddc2cd530e9ac317e2d5
kindred wadiBOT
- Device Type: Moto G Stylus 5G
- OS Version: Android 12
- Platform: Android
- Sky Version (Build Number): 0.32.1 (363499)
- Bug Description: Near the table with the hatter in the Alice cafe, I can see my personality type above my head.
Steps to reproduce:
- Go near table
- See Mastermind above my head
- Additional Info: -
Report ID: 6961e190cd530e9ac31800cf
-
Device Type: Samsung galaxy a06
-
OS Version: Android 16 one ui 8
-
Platform: Android
-
Sky Version (Build Number): 0.32.1 (363499)
-
Bug Description: Got a survey, now its loading forever.
-
Steps to reproduce
-
logged in sky
-
clicked the survey
-
Result: Survey is loading forever
-
The survey shouldve opened and let me answer questions
-
Additional Info: - I have a stable internet
-
This has happened multiple times before.
Report ID: 6961e4cecd530e9ac3180270
kindred wadiBOT
- Device Type: Samsung A36 5G
- OS Version: Android 16
- Platform: Android
- Sky Version (Build Number): 0.32.1 (363499)
- Bug Description: One of the personality quest text didn't appear, so I don't know what the option meant. Appearing the text will solve the problem
- Additional Info: The text that disappeared is in one of the option in the 3rd question of the personality quest. It's supposed to appear like the third picture but rather it doesn't
Report ID: 6961eaa9cd530e9ac31809f4
- Device Type: iPhone 16
- OS Version: iOS 26.1
- Platform: iOS
- Sky Version (Build Number): 0.32.0.362723
- Bug Description: Upon booting the game, when the game is loading, encountered a debug message above the loading bar on the bottom of the screen that reads:
“system_loading_map_defs”
pretty sure we’re not supposed to get those. Don’t know why it was displaying this.
Closed and reopened the game. Was unable to recreate the steps to trigger this debug message to appear again, as there were no steps, it just happened randomly during the loading sequence.
- Additional Info: This might be related to the new map update. Might wanna double check and make sure the console isn’t open somewhere for players to access it, but I think it’s probably nothing! Still, can never be too sure
Report ID: 6961ec19cd530e9ac3180bbe
- Device Type: iPhone 13 - OS Version: iOS 18.5 - Platform: iOS - Sky Version (Build Number): 0.32.0 (362723) - Bug Description: The game keeps crashing every time I do daily quests or go farming •Steps to reproduce the bug: -Log in to the game and receive daily quests -Complete the daily quests one by one -When I'm doing the last quest, the game always freezes and eventually crashes
•Result: Although I eventually completed all the tasks, the game continued to crash frequently afterward, causing me extreme frustration •Expected result: Be able to play the game smoothly without any issues - Additional Info: Since the error occurs randomly, I cannot record a video of the issue.
Report ID: 6961ec9bcd530e9ac3180bf5
- Device Type: Nintendo Switch
- OS Version: 21.1.0
- Platform: Nintendo Switch
- Sky Version (Build Number): 0.32.0 (362723)
- Bug Description: I can’t use the wings of aurora
-steps to reproduce:
-load game
-press x in home space
-select wing icon
-sound plays
-can no longer press x button
-remain in home space
-can interact with everything normally using every button but x
-x button resets upon entering a new area
-successfully teleports friend into area but not me (who has the wings) - Additional Info: My game has also been crashing a lot in general. Usually randomly though, and this isn’t causing the game to completely crash.
Report ID: 6961ecbfcd530e9ac3180c08
kindred wadiBOT
- Device Type: Realme 8 4G
- OS Version: Android 13
- Platform: Android
- Sky Version (Build Number): 0.32.1 (363499)
- Bug Description: >>> Text or words "Admire Shared Spaces with Talented Builder" and "sharing a space"
- Steps to Reproduce:
- Log in to Sky and complete the daily mission "Admire Shared Spaces with Talented Builder"
- Create memory space
- Result: The words "Admire Shared Spaces with Talented Builder" and "shared space" have not been translated into Indonesian 🇮🇩
- Expected Result: I hope the words "Admire Shared Spaces with Talented Builder" and "sharing a space" are translated into Indonesian 🇮🇩
- Additional Info: If possible, the words or text in all Sky games or on the Sky website can be translated into Indonesian 🇮🇩 if still find some that use English
Report ID: 69620902cd530e9ac3184461
kindred wadiBOT
- Device Type: iPad Pro 6 gen
- OS Version: iPadOs 18.1.1
- Platform: iOS
- Sky Version (Build Number): 0.32.0 (362723)
- Bug Description: my game is constantly crashing and it became even worse than before. + when i’m trying to join any of my friends - it’s an instant crash
- steps to reproduce:
- log in to sky
- open constellation menu
- join any online player
- result: instant crash
- expected result: i’m looking forward to return to the normal way of playing game
- Additional Info: -
Report ID: 6962181ccd530e9ac3185154
kindred wadiBOT
- Device Type: - Device Type: iPhone 8 Plus - Operating System Version: iOS - Application Type: Sky - Sky Application Version: 0.32.0 (362723)
- Sky ID (Check in-game settings): e8fa6abb-8681-4b42-b1fc-bb89be1db71f - Issue description and resolution: My game keeps crashing - OS Version: iOS 16.7.12
- Platform: iOS - Sky Version (Build Number): 0.32.0 (362723) - Bug Description: - Steps to reproduce the issue: - Log in to the game. - Play with friends or teleport to a friend's location.
- Result: Kicked out of the game. - Expected result: Have a fun play session with friends. - Additional Info: I don't have any.
Report ID: 69621c1acd530e9ac3185408
kindred wadiBOT
- Device Type: Techno camon 40 pro
- OS Version: Android 15
- Platform: Android
- Sky Version (Build Number): 0.32.1
- Bug Description: I fell under textures in the coliseum game. It happened when the game started
- Attachment URL: #screenshots-and-videos message
- Additional Info: I don't
Report ID: 6962209fcd530e9ac3185c48
- Device Type: Iphone 11
- OS Version: Ios 26
- Platform: iOS
- Sky Version (Build Number): 0.32.0
- Bug Description: In isle of dawn it says i have not collected winged light in the temple but i have got it already
- Additional Info: There is no wl in that place
Report ID: 69622249cd530e9ac31860cc
kindred wadiBOT
-
Device Type: Samsung galaxy a06
-
OS Version: Android 16 one ui 8
-
Platform: Android
-
Sky Version (Build Number): 0.32.1 (363499)
-
Bug Description: First treehouse quest
-
Steps to Reproduce:
- cleaning the darkness almost finished then washed light by rain.
- recharged and came back
-
Result: The darkness plant looks weird
-
Expected Result: The darkness should've reset or keep the 'almost' progress.
-
Additional Info: Nothing
Report ID: 69622834cd530e9ac31868f2
kindred wadiBOT
- Device Type: Switch
- OS Version: 21.1.0
- Platform: Nintendo Switch
- Sky Version (Build Number): 21.1.0
- Bug Description: I had two bugs: First is, I will be playing sky and the game completely closes. I have to restart the game and log back in to play. Then eventually it will crash again. The 2nd is I am not able to forge candles as I normally do. Yesterday I did CR and collected wax as normal, but I only forged 2-3 candles. This is a brand new issue for me that started yesterday after I logged in. It was an issues on my switch and on my IOS.
- Additional Info: Unfortunately I do not have anything additional. I was playing like normal when this started. The crashes started after the latest update. The candle forging issues started yesterday randomly. I am very concerned I am not getting candles. Please help
Report ID: 69623a2ecd530e9ac31882e1
kindred wadiBOT
- Device Type: iPad 9th - OS Version: iOS 26.2 - Platform: iOS - Sky Version (Build Number): 32.0 - Bug Description: No wings logo on the tab screen. Cannot screen record in the Sky game. No sitting logo when trying to trial. Buggy movement and force close approximately once every 7 minutes. - Additional Info: -
Report ID: 69624760cd530e9ac3189c22
kindred wadiBOT
- Device Type: NEC LAVIE Windows 11 Home 11th Gen Intel® Core™ i7-1165G7 @ 2.80GHz (2.80 GHz) - OS Version: Steam - Platform: PC - Sky Version (Build Number): 0.32.1
- Bug Description: When the Star Child cries, the skull (component points) becomes visible through the skull... Currently confirmed this issue at home. No other bugs or impacts are occurring. - Additional Info: Visited the Rainforest in Art of Sky using the Anniversary Cape approximately 8 hours before the update. ※Current time: 22:00
Report ID: 69625250cd530e9ac318b0a7
- Device Type: iPhone
- OS Version: -iOS 26.1
- Platform: iOS
- Sky Version (Build Number): 0.32.0 (362723)
- Bug Description: Steps to Reproduce:
Enter the Eye of Eden for a second run.
Proceed through Eden while checking shrine statues.
Reach the point where Winged Light should be fully lost and the character should die.
Result:
The character does not die. Winged Light becomes stuck at 1, and ascension cannot be triggered. The Eden run cannot be completed.
- Additional Info:After completing the check, I remained in place to allow my Sky kid to lose Winged Light and trigger death for ascension, but the ascension sequence did not activate.
- Attachment URL: #screenshots-and-videos message
- Additional Info: -
Report ID: 69625429cd530e9ac318b327
kindred wadiBOT
- Device Type: switch2 - OS Version: switch2 - Platform: Nintendo Switch - Sky Version (Build Number): 0.32.0.362723
- Bug Description: Hello Turtle. Sky always gives me relax and happiness so Im grad to talk with you. Todays topic is a bug that I found in the sky world. Suddenly my child of the light got the outfit I have never seen. Its like a sleeveless down jacket. I have never bought nor got it. - Additional Info: It happend while a daily quest of the Vault of Knowledge. The game of gathering the stars with other children of the light.
Report ID: 69625d1fcd530e9ac318c135
- Device Type: Playstation 5
- OS Version: Playstation 5
- Platform: PlayStation
- Sky Version (Build Number): 0.32.1.363499
- Bug Description: After eden, in the eye of renewal my game crash when Im collecting the last wings
- Additional Info: I tried lowering my graphics and fpps but my game still crash... every single time
Report ID: 69625dabcd530e9ac318c3b0
- Device Type: Playstation 5
- OS Version: Playstation 5
- Platform: PlayStation
- Sky Version (Build Number): 0.32.1.363499
- Bug Description: In the desert temple some candles are missing
- Additional Info: No
Report ID: 69625e94cd530e9ac318c523
- Device Type: iPad Air 5 - OS Version: iPadOS 18.7.3 - Platform: iOS - Sky Version (Build Number): 0.32.0(362723)
- Bug Description: Network error pop-ups repeatedly appear during gameplay Reproduction Steps: Connect to Wi-Fi and log into the game Result: Network error pop-ups occasionally appear during login Expected Result: Successful loading and login After successful login, friends are not visible online and network error pop-ups appear Reproduction Steps: Log into the game Successfully log in and view the Star Chart Result: Unable to see friends online, and network error prompts appear
Expected Result: Friends should be visible online without network error prompts. - Attachment URL: #screenshots-and-videos message - Attachment URL: #screenshots-and-videos message
- Additional Info: The company operating the Wi-Fi network I'm connected to is China Mobile Communications Group Co., Ltd. I hope our game servers can seamlessly integrate with this company's network, as any incompatibility would significantly impact my gaming experience.
Report ID: 69625f8bcd530e9ac318c75f
kindred wadiBOT
- Device Type: Oppo A78 - OS Version: Android 15 - Platform: Android - Sky Version (Build Number): 0.32.1 (363499)
- Bug Description: 1. I want to activate the spirit in the nine-colored deer carrying a baby. When I press the emote after burning the spirit multiple times, the game force closes. 2. The game frequently force closes while playing. 3. I cannot teleport friends and often get split to another server. When I teleport, the game frequently force closes. In summary, it frequently force closes. - Additional Info: Not sure.
Report ID: 696265d4cd530e9ac318ff46
kindred wadiBOT
- Device Type: Nintendo switch
- OS Version: Nintendo switch
- Platform: Nintendo Switch
- Sky Version (Build Number): 0.32.0.362723
- Bug Description: I did the daily quest "play a sport at the coliseum in valley of triumph" but i didnt get any medal after winning even though i cam first
- Additional Info: No sorry :(
Report ID: 69626d10cd530e9ac3190881
- Device Type: iPhone 13
- OS Version: iOS 18.5
- Platform: iOS
- Sky Version (Build Number): 0.32.0 (362723)
- Bug Description: The game keeps kicking me out.
I was in the ice race for valley of triumph
Got split from friends and thrown under the map
After I was thrown under map
My game was acting funny and made me ride spirit, than kicked me out. - Additional Info: No
Report ID: 69626e69cd530e9ac3190a7d
- Device Type: iPad Pro 11-inch M4 - OS Version: iOS 18.5 - Platform: iOS - Sky Version (Build Number): 0.32.0
- Bug Description: Just now, I went to make an offering with three friends. I interacted with nearly all the statues, but I only received about 1 drop of Offering Candle. I haven't made any offerings since the Saturday before last. One of my friends who was with me might have the same issue. - Additional Info: After obtaining the Offering Candle, everyone turned into little black figures. I'm unsure if this bug is related.
Report ID: 69626f7dcd530e9ac3190afa
kindred wadiBOT
- Device Type: I Phone SE
- OS Version: IOS 26.1
- Platform: iOS
- Sky Version (Build Number): 0.32.0
- Bug Description: Because of the new update the settings screen has become larger therefore the exit “X” is no longer on my screen.
- Additional Info: I do not believe so
Report ID: 69627a06cd530e9ac3192051
- Device Type: I'm currently playing Sky on Mac book air(ver 26.2, 15 inch, storage: 994.66), and I have installed Sky in the app store, recently after around this seasons (seasons of migration) I have been experiencing game crashes. Even when I have not even open the game myself and have completely closed the game (full quit, not install) the game will launch itself just to crash immediately after.
Aside from that, I have been having this notification pop up in sky when I'm playing (as showned in the screenshot) even when I have pressed the tick (multiple times) there's no window popping out. Although this doesn't interfere with the game (since it only comes out when I go back 'home' and open the game) this notification just keeps popping out. - OS Version: MacOS Tahoe version 26.2
- Platform: PC
- Sky Version (Build Number): 0.32.0.362723
- Bug Description: Recently after around this seasons (seasons of migration) I have been experiencing game crashes. Even when I have not even open the game myself and have completely closed the game (full quit, not install) the game will launch itself just to crash immediately after.
Aside from that, I have been having this notification pop up in sky when I'm playing (as showned in the screenshot) even when I have pressed the tick (multiple times) there's no window popping out. - Additional Info: I don't have any clues or ideas, though I have asked in the PC questions in the official discord, and a person (meowtrix) said that:
'Known issue, fix supposedly dropped on Steam and all other platforms besides iOS and Nintendo due to their review policies'
And another person (Moi) said that this is a new bug in sky (the part where my game opens itself and closes itself)
Report ID: 69627c1acd530e9ac31922b2
- Device Type: Intel(R) Core(TM) i7-10700, NVIDIA GeForce RTX 4070, 1. 32 GB
- OS Version: Windows 10 Pro
- Platform: PC
- Sky Version (Build Number): 0.32.1 (363499)
- Bug Description: ## IAP Gift showed wrong item until reload
- I happened be in a piggyback carry on the person I was gifting
- I clicked on the Yellow Paintbrush pretty quickly, and did notice that items sometimes disappear after opening the gift menu.
- I was using steam, and entering payment info took a while.
- I saw an animation with lots of items, like an item that came with candles. Later I noticed that I had a lightmending pendant on.
- My friend didn't have the item on, and did not see it in their closet.
- My friend did see the item after restarting
- I did not have the season pendant after restarting.
So things ended up okay after restarting, but it was wrong and confusing for a bit.
- Additional Info: -
Report ID: 69627eb3cd530e9ac319232d
- Device Type: PC Ryzen 7 5700X, RTX 2060 6GB GDDR6, 24GB 3000Mhz DDR4 RAM, SSD 1TB NVME.
- OS Version: Windows 11
- Platform: PC
- Sky Version (Build Number): 0.32.1 (363499)
- Bug Description: The candle-holding animation has been buggy since version 0.29.0.
- Additional Info: I don't have
Report ID: 696280bacd530e9ac31923e1
- Device Type: Lenovo Ideapad Slim 3
AMD Ryzen 7 7735HS with Radeon Graphics (3.20 GHz)
RAM 16,0 - OS Version: Windows 11 Pro
25H2 - Platform: PC
- Sky Version (Build Number): 0.32.1 (363499)
- Bug Description: Can't progress in the second Little Prince Quest
Steps to reproduce:
- Go to the Underground Caves
- Try to play the Quest
Result:
No text, animation is broken, bug occurs and then you are banished to The Shadow Realm.
- Attachment URL: #screenshots-and-videos message
- Additional Info: Tried this quest 4 separate times and on previous versions too - result was the same.
Unfortunately, I don't have any more information.
Report ID: 696282cccd530e9ac3192669
kindred wadiBOT
- Device Type: Nintendo switch
- OS Version: switch
- Platform: Nintendo Switch
- Sky Version (Build Number): 0.32.0.362723
- Bug Description: cannot light candle on a person in Eden they still look grey
- Additional Info: -
Report ID: 696290c152089814942a772e
- Device Type: iPhone 14
- OS Version: iOS
- Platform: iOS
- Sky Version (Build Number): 0.32.0
- Bug Description: I don’t understand
- Additional Info: When I try to complete the Little Prince quest, the second task after he gives a high-five and says “I’m glad you’re with me” and asks me to sit on his shoulders, I press the button, but something goes wrong.
The Little Prince starts walking by himself, my Sky Kid doesn’t move, and then the Little Prince continues alone and falls out of the map / through the textures. After that, the quest breaks and I don’t know what to do.
Report ID: 6962914c52089814942a786e
kindred wadiBOT
- Device Type: IPhone X
- OS Version: IOS 16.7.12
- Platform: iOS
- Sky Version (Build Number): 0.32.0.362723
- Bug Description: The game continues to have crashes, approximately 5 to 10 minutes after starting the application closes and it is impossible for me to play normally
- Additional Info: My screen just freezes and the app closes on its own this happens every 5-15 minutes
Report ID: 6962953752089814942a7f4f
- Device Type: CPU model AMDryzen5 5500U GPU model NV grforce gtx 1650 Physical RAM 16G - OS Version: win 11 - Platform: PC - Sky Version (Build Number): 0.32.1.363499 - Bug Description: 衣服換顏色的UI變得異常的大 - Additional Info: 無
Report ID: 6962957c52089814942a7f87
- Device Type: iPhone 14 Pro Max
- OS Version: iOS 26.2
- Platform: iOS
- Sky Version (Build Number): 0.32.0
- Bug Description: The game crashed 2 times in 3 minutes. I know it s a known issue and they’re working on it, but IT IS ANNOYING! I can’t do my candle run if the game keeps on crashing randomly. It would be good to offer some extra candles to iOS players for the trouble and inconvenience of waiting for the patch. It’s the 4th day my app keeps crashing mid run……
- Additional Info: No
Report ID: 696295be52089814942a7fa3
kindred wadiBOT
- Device Type: Samsung Z fold 5
- OS Version: Android 16
- Platform: Android
- Sky Version (Build Number): 0.32.1.363499
- Bug Description: I installed new android patch and came on to see how it is working. When teleporting to my friend, we would get split within 30 seconds of seeing each other. Literally we can say one sentence and then get split. We tried 4 times consecutively and every time we got split. Then when I was ready to try again, all my friends showed as offline. Even though I know they are playing. This is very frustrating and inconvenient since we were hoping to play together and go to eden together. Splitting will make eden impossible. Hope it gets fixed soon!
- Additional Info: No
Report ID: 69629ea752089814942a82da
kindred wadiBOT
- Device Type: PC
Intel(R) Core(TM) i7 - 1087H, 2.20Ghz, 2.21GHz
NVidia GeForce RTX 2060 (6GB)
16,0 Go - OS Version: Windows 10
- Platform: PC
- Sky Version (Build Number): 0.32.1.3634499
- Bug Description: Pc AND Switch Random and very reccurent crashes making dailies and CR very hard to amlost impossible
- Log in
- Start anything - Mostly tp'ing
- Random Crash
- Additional Info: -
Report ID: 6962a66c52089814942a88b8
- Device Type: motorola
- OS Version: moto g34 5g
- Platform: Android
- Sky Version (Build Number): 0.32.1.363499
- Bug Description: I'm trying to get one spirit, the Feudal Lord and when I get to the end for getting them, my device crash and leaves the app. This happening with a friend of mine too, she has two devices and in both two this happened
- Additional Info: I'm sorry, but no
Report ID: 6962a87552089814942a8b56
- Device Type: Nintendo Switch 1
- OS Version: Switch System
- Platform: Nintendo Switch
- Sky Version (Build Number): 0.32.0.362723
- Bug Description: Sky assistance end page page error
- Start a reporting ticket
- Putting all infos and explaination
- Submit
- Long loading finishing in "error to load page" screen
- Go back to empty report ticket page
- Additional Info: I had to re-make the ticket a second time, going back for sky ID info, dont know if this made it bug since I had to redo all over anyways
(Should be nice to have a copy ID button system, same for build ID for easier bug reports)
Report ID: 6962a8bd52089814942a8b6c
kindred wadiBOT
- Device Type: Nintendo
- OS Version: Nintendo
- Platform: Nintendo Switch
- Sky Version (Build Number): 0.32.0.362723
- Bug Description: Spells, Star Pins, and Capes with teleporting abilites (aurora wings, moomin cape) do not work
- Additional Info: https://www.youtube.com/watch?v=UCGXWNXryRQ
Report ID: 6962ae6b52089814942a8d1c
- Device Type: ipad air 5th generation
- OS Version: ipadios 26.0.1
- Platform: iOS
- Sky Version (Build Number): 0.31.6.359532
- Bug Description: your game is actually unplayable now, regardless of the countless amount of crashes and server splitting, i cant even participate in the tournament in valley or complete the daily quest. as you can see as soon as I’ve spawned, and players are found I just spawned in the abyss, and I look at the fragments of light are there, but I’m just in the middle of nowhere like I keep falling through the floor and this is the third time it happened. I restarted my game. I can’t even do anything about it and it keeps happening. Please instead of adding new things, Focus on fixing the old things.
- Additional Info: no
Report ID: 6962aeda52089814942a8d3c
kindred wadiBOT
-
Device Type: Nintendo Switch lite
-
OS Version: ?
-
Platform: Nintendo Switch
-
Sky Version (Build Number): 032.0.362723
-
Bug Description: - step to produce :: purchase from the house boat, x2 placeable spell boat, at the cost of 8 hearts. I used it.
-
result :: Once used, the boat did not appear (it must have been on my back) but was still indicated as having been used and disappeared.
The same problem occurred with the fate of the cauldron and the surfboard; they didn't work but still disappeared.
expected result :: The boat must appear, as well as the cauldron and the surfboard.
- Additional Info: -
Report ID: 6962c54552089814942a9039
kindred wadiBOT
- Device Type: Nintendo switch
- OS Version: Nintendo switch Lite
- Platform: Nintendo Switch
- Sky Version (Build Number): 0.32.0.362723
- Bug Description: I went to my inventory to select a spell and use.
Result: As I clicked and load, it did the animation, but nothing happened and took my spell away forever.
Expected Result: should've changed my avatar into the outfit item. - Additional Info: Well, when the expected amount of time goes up, the sound will go off but the outfit was never there
Report ID: 6962cbfc52089814942a916e
kindred wadiBOT
- Device Type: Redmi Note 9
- OS Version: Android 12 MIUI 13
- Platform: Android
- Sky Version (Build Number): 0.32.0 (362723)
- Bug Description: I haven’t typed anything in the chat since I logged in. However, there is a mail of the reminder on community rules and the code of conduct that was addressed to me before I logged into the Sky app.
Step 1: I logged into Sky app at 5:46PM.
Step 2: I received a community rules and code of conduct mail that says it delivered 1 hour ago to my inbox.
Expected result: I shouldn’t have received any inbox reminders on community rules or code of conduct when I clearly didn’t type anything into the game chat before I even logged into the game app.
- Additional Info: I wasn’t logged into the game before 5:46PM. It is strange that I received a mail in my inbox that was addressed to me 1 hour before I even logged into Sky.
Report ID: 6962f0a852089814942a9e02
- Device Type: Ps5
- OS Version: N/A
- Platform: PlayStation
- Sky Version (Build Number): 1.67
- Bug Description: Event items do not show up in in-game shop
- Steps to Reproduce:
- log in to sky and go to event area
- open sky shop near event npc
- Result: shop is empty and says "restore"
- Expected Result: the shop should have event items to purchase
- Additional Info: No
Report ID: 6962f14752089814942aa348
- Device Type: - Device in use: Galaxy Tab S7+ - OS Version: Android 13 - Sky App Type (Live Version, Beta Version): Live - Sky App Version: 32.1 - Sky ID: cc8b621e-0a04-4623-8601-159613b6df6a
- Problem Details, Details When Occurred: Map not displaying at the map altar on the 3rd floor of the Library - OS Version: Android 13 - Platform: Android - Sky Version (Build Number): 360232 - Bug Description: Unable to view the map at the map altar on the 3rd floor of the Library - Additional Info: The map display menu, a new feature in the update, is missing from the screen.
Report ID: 6962f30952089814942ab524
- Device Type: iPhone 14
- OS Version: iOS 26.1 (23B85)
- Platform: iOS
- Sky Version (Build Number): 0.32.0. (362723)
- Bug Description: Trying to complete Season of The Little Prince quest number 2, I keep glitching out of the map during the piggyback portion. He (Little Prince) encourages me to hop on, and we both do the motion but my skykid just stays in place watching him walk off and talk to himself. T^T My skykid then tries to catch up, the two of us hold hands, and then fall through the map Chibi-style. With my current number of winged light, I cannot return to the top and get quasi soft locked below the clouds.
This happens if I walk through the hidden forest or if I use the return shrine. This also occurs after turning my device off and on again. As well as The Rose not allowing me to enter its ui. Unable to recreate the rose one but I have a 96 second long recording of the main glitch. I am assuming that specific complaint is minor and just specific to the run I was in.
- Attachment URL: #screenshots-and-videos message
- Additional Info: Just my previous message, Trying to complete Season of The Little Prince quest number 2, I keep glitching out of the map during the piggyback portion. He (Little Prince) encourages me to hop on, and we both do the motion but my skykid just stays in place watching him walk off and talk to himself. T^T My skykid then tries to catch up, the two of us hold hands, and then fall through the map Chibi-style. With my current number of winged light, I cannot return to the top and get quasi soft locked below the clouds.
This happens if I walk through the hidden forest or if I use the return shrine. This also occurs after turning my device off and on again. As well as The Rose not allowing me to enter its ui. Unable to recreate the rose one but I have a 96 second long recording of the main glitch. I am assuming that specific complaint is minor and just specific to the
run I was in.”
Report ID: 6962f49852089814942ab5bd
- Device Type: iPhone SE
- OS Version: 17.4.1
- Platform: iOS
- Sky Version (Build Number): 0.32.0 (362723)
- Bug Description: The game crashed in the Valley coliseum when I tried to forge a candle at the end of the race, and again in Home, also when I tried to forge a candle.
Steps to reproduce:
Go through the upper (flying) race in the Valley of Triumph, and try to forge a candle as soon as you receive wax in the coliseum at the end of the race.
- Additional Info: I forged other candles today without problem. The game only crashed twice, once at 4:37pm PDT and again at 4:47pm PDT.
Report ID: 6962f60052089814942ab618
kindred wadiBOT
- Device Type: Nintendo switch
- OS Version: Nintendo switch
- Platform: Nintendo Switch
- Sky Version (Build Number): 0.32.0.362723
- Bug Description: Game has crash!
While i play game. and crash. too many game crash.
Game has crash!
Game has crash!
- Additional Info: Need fix the game. while play game without crash.
Report ID: 6963068a52089814942abfc9
- Device Type: Playstation 4
- OS Version: Playstation 1.67
- Platform: PlayStation
- Sky Version (Build Number): 1.67
- Bug Description: At seemingly random moments, my camera locks to where I can only move it horizontally. I have no vertical pan movement what so ever. I have not figured out an exact pattern thats causing it to trigger.
- It locked in Daylight Prairie
- It has locked twice in Vault
- only resolution is exiting out of the game completely and logging back in
-expected result: full 360 visual camera movement when using the right joystick - Additional Info: Like I said, its happened in Vault twice. Oh! And it just happened again in Eden.
Report ID: 696306a252089814942abfda
kindred wadiBOT
- Device Type: iPhone 8 Plus
- OS Version: iOS 16.7.12
- Platform: iOS
- Sky Version (Build Number): 0.32.0 (362723)
- Bug Description: Game keeps crashing randomly during gameplay.
- Additional Info: no
Report ID: 6963111252089814942ac903
kindred wadiBOT
- Device Type: Nintendo Switch 1
- OS Version: im not sure
- Platform: Nintendo Switch
- Sky Version (Build Number): 0.32.0.362723
- Bug Description: whilst using the aurora wings to go to the concert, it sent my passenger and not me. and after it didn't send me I wad unable to use my emote menu or chat. so I wasn't able to go home.
• Steps to Reproduce:
° click aurora wings with passenger while at the flying race in valley
° passenger gets sent not u.
• result: ABANDONED 😭
• Expected: to br brought to aurora
- Additional Info: I have no clue honestly. never had this issue before and its curious how my passenger went no problem!
Report ID: 696321fd52089814942ad87e
- Device Type: Nintendo Switch 1
- OS Version: im not sure
- Platform: Nintendo Switch
- Sky Version (Build Number): 0.32.0.362723
- Bug Description: theres an issue with seeing unlit sky kids props where it'll display the wrong prop 😭 i was using fireworks but my friend saw a chair floating around me 😭
- Additional Info: it happens with strangers too! and it seems to always be this chair?
Report ID: 696322bb52089814942ad9e7
- Device Type: Nintendo Switch 1
- OS Version: im not sure
- Platform: Nintendo Switch
- Sky Version (Build Number): 0.32.0.362723
- Bug Description: while doing the wa. races in valley, each time I entered the race room where we light the candles and sit down, each time the candles were pre lit and I couldn't sit down and the doors wouldnt open.
even when I glitched myself out, there weren't any blue lights to collect
- Additional Info: it only happened while I was with a friend ! when I went alone the candles were still lit but the spot to sit was there.
Report ID: 6963239852089814942adb50
- Device Type: iPhone 11
- OS Version: iOS 26.1
- Platform: iOS
- Sky Version (Build Number): 0.32.0 (362723)
- Bug Description: • I've been experiencing the game crashing a lot of times, server split with my friend, and the lagg.
• Result: I tried both networks (Mobile Data and Wi-Fi) and both gave the same results.
• Expected Results: I expected if I switched to Mobile Data it will give a smoother experience but no. Same with Wi-Fi.
- Additional Info: -
Report ID: 6963259d52089814942adbac
kindred wadiBOT
- Device Type: iOS
- OS Version: 17.7.10
- Platform: iOS
- Sky Version (Build Number): 0.32.0 (362723)
- Bug Description: it's been two days and the game keeps crashing over and over in less than one hour. I know you're working to fix for iOS devices, but i'm really worried about the new season coming and keep experience these problems because my priority device is an iPad, and even i can't safely go to Eden for the same reason.
Expected Result: Play without complications in my iPad the new events and the upcoming season. - Additional Info: I just want to be able to play on my iOS device.
Report ID: 69632b0d52089814942adf5e
kindred wadiBOT
- Device Type: Steam Deck
- OS Version: Steam Deck 3.7.19
- Platform: PC
- Sky Version (Build Number): 0.32.1.363499
- Bug Description: The bird friend in the Wind Paths is stuck to the pillar and won't follow us around anymore
Step: Entered Wind Paths and flew to the location
Result: Bird wants to follow me, but is stuck there
Expected Result: Bird flies off the pillar and follows me around the windpaths - Additional Info: This bird friend has been a feature forever. It's been glitched for a while and I'm always sad to see it stuck whenever I go to visit it on the main island...please fix it soon 🥺
Report ID: 696343bc52089814942b0634
kindred wadiBOT
- Device Type: Nintendo Switch
- OS Version: Unsure
- Platform: Nintendo Switch
- Sky Version (Build Number): 0.32.0.3 (62723)
- Bug Description: I’ve been trying to use spells they take the spells, but nothing happens. Nothing is placed.
They they take my cape and outfit spells but do not place on character.
Then all day I’ve been doing candle runs, and no candles are counted on my account - Additional Info: I was standing in Home circle and before I took off to start flying, I use multiple spells, but nothing was placed or being worn.
Then I was in daylight, Prairie and Golden wasteland collecting candles, and cakes but they were not being counted
Report ID: 696354ec52089814942b13f4
kindred wadiBOT
- Device Type: PC: Intel Core i7-8700 CPU @ 3.20 GHz, 32 GB RAM, AMD Radeon RX 6600, 1 TB HDD + 25GB SSD
- OS Version: Windows 11 Home 24F2
- Platform: PC
- Sky Version (Build Number): 0.32.1.363499
- Bug Description: Multiple crashes in The Passage, plus inability to open Mask section of outfit shrine there.
-
Steps to Reproduce:
- Complete Eden as normal, proceed through Orbit to the Passage
- Collect ascended candles
- Summon Prairie Elder to fix broken Elder's mask
- Try to open Mask section of outfit shrine to view/remove Elder's mask accessory
-
Result: Camera spins around once and mask menu does not open
-
Expected Result: Mask menu opens as normal
-
Steps to Reproduce:
- Complete Eden as normal, proceed through Orbit to the Passage
- Collect ascended candles
- Summon Prairie Elder to fix broken Elder's mask
- Proceed between the ascended spirits towards the gate
-
Result: Game closes via crash
-
Expected result: Game does not crash, able to proceed towards rebirth gate as usual
-
Steps to Reproduce:
- Reopen game after crash
- Return to Passage via Home statue
- Summon Prairie Elder again and try to check mask menu again (this time mask menu opened without issue)
- Proceed between the ascended spirits towards the gate
-
Result: Game closes via crash
-
Expected result: Game does not crash, able to proceed towards rebirth gate as usual
- Additional Info: I first entered the Passage with a friended moth that I'd been travelling with, who I don't think gave any of their light to the statues in the Storm. The moth remained unlit when we passed through Orbit into the Passage, and I couldn't access their friendship tree while we were in Passage.
After the first two crashes, I entered Passage via the Home statue again, and this time I didn't access the outfit shrine at all and tried to go through the rebirth gate as fast as possible. This time I was able to make it through without the game crashing, and I'm currently back in Home and the
game hasn't crashed since my rebirth.
I also purchased 1 of the invisible cape spells in Passage after experiencing the mask menu error, but before the first crash.
Report ID: 69635c1452089814942b1aee
- Device Type: PC: Intel Core i7-8700 CPU @ 3.20 GHz, 32 GB RAM, AMD Radeon RX 6600, 1 TB HDD + 25GB SSD
- OS Version: Windows 11 Home 24F2
- Platform: PC
- Sky Version (Build Number): 0.32.1.363499
- Bug Description: Followup correction to previous bug report: I am still experiencing crashes even after rebirth, often after ~8-10 minutes of activity
- Additional Info: No
Report ID: 69635d0c52089814942b1c62
- Device Type: iPhone 15 - OS Version: iOS 26.1 - Platform: iOS - Sky Version (Build Number): 0.32.0 (362723) - Bug Description: The back accessory for the umbrella I'm holding looks strange. ・The position and posture of the hand when holding it look strange. - Additional Info: None in particular.
Report ID: 69635f9352089814942b200e
kindred wadiBOT
- Device Type: Realme phone
- OS Version: Android 15
- Platform: Android
- Sky Version (Build Number): 0.32.1 (363499)
- Bug Description: After the latest Sky: Children of the Light update, a new feature called “Map Anywhere” was introduced. I was able to see and access this feature one time only when I first logged in after the update. At that time, the Map Anywhere icon appeared beside the Settings option in the top-right corner of the screen.
However, after that initial appearance, the Map Anywhere icon no longer appears at all, even after restarting the game multiple times.
Additionally, I am unable to access Map Shrines. When I interact with a Map Shrine, the game displays a message instructing me to use the “Map Anywhere” feature. Since the Map Anywhere option is missing from my interface, I cannot proceed, which makes Map Shrines completely inaccessible.
This issue seems to block access to the map system entirely. - Additional Info: No
Report ID: 69636ca352089814942b32ff
kindred wadiBOT
- Device Type: PlayStation
- OS Version: PlayStation 4
- Platform: PlayStation
- Sky Version (Build Number): 1.67
- Bug Description: My screen gets locked and I can’t look up or down. But still left and right.
It happens randomly, but I found a spot where it always happens near the winged light in the middle vault
- Additional Info: No I’m not sure
Report ID: 6963737d52089814942b3ec7
kindred wadiBOT
- Device Type: Samsung Galaxy A51
- OS Version: Android 13
- Platform: Android
- Sky Version (Build Number): 0.32.1 (363499)
- Bug Description: Unable to get past the loading screen for surveys.
- Steps to Reproduce:
Wait until the survey is offered.
Accept the survey. - Result: the app stucks on the loading screen, the survey loads in the background, but it can't be scrolled, the app softlocks.
- Expected Result: the survey loads, scrolls and proceeds, with the ability to complete it.
- Additional Info: That issue had occurred with previous surveys.
Report ID: 69637de252089814942b4854
kindred wadiBOT
- Device Type: Samsung Galaxy S25
- OS Version: Android 15
- Platform: Android
- Sky Version (Build Number): 0.32.1.363499
- Bug Description: New Survey provided at Old Home crashes your game while you are answering.
1- Go home from Vault of Knowledge realm.
2- click on the icon to answer the survey.
3- answer the survey
4- game crashes at the last question
Result: game closes without completing the survey.
Expected result: give my feedback to the sky team.
- Additional Info: No
Report ID: 696384a052089814942b4edd
kindred wadiBOT
- Device Type: Playstation 5
- OS Version: 25.08-12.40.00.09-00.00.00.0.1
- Platform: PlayStation
- Sky Version (Build Number): 1.67
- Bug Description: Controller up down movement locks in Vault, camera side to side works fine,up down gets locked. I had believed the prior hotfix solved it but it still happens and now I can confirm it happens between vault elevator to 2nd floor not just the other floors.
Like in my last report, this does not solve by going to other realms, only a gane restart helps. - Additional Info: No
Report ID: 69638cae52089814942b53db
- Device Type: Playstation 5
- OS Version: I don't know
- Platform: PlayStation
- Sky Version (Build Number): 0.32.1 (363499)
- Bug Description: When I enter Vault of Knowledge and get to the second or third floor, the camera is in axis lock. I can't look up and down. Only right and left.
- Additional Info: After i return to village or any other place, the camera axis stays static like this. Only when i restart the game have i full controll of the camera again and can look in all directions, including up and down.
Report ID: 69638db552089814942b5421
- Device Type: Ps5
- OS Version: 25.08-12.40.00
- Platform: PlayStation
- Sky Version (Build Number): 1.66
- Bug Description: Camera is locked. I can only view around me. I cant view up or down. Restarting the game fixes camera movement.
- Additional Info: Maybe with the new implementation of AR camera.
Report ID: 69638de352089814942b5434
kindred wadiBOT
- Device Type: mac m3
- OS Version: tahoe 26.1
- Platform: PC
- Sky Version (Build Number): 0.32.0 (362723)
- Bug Description: since after the update, when I play Sky with my discord client open, it no longer shows up that I'm playing the game, and now I can't add it manually to my list of activities
- Additional Info: nope sorry
Report ID: 6963970b52089814942b59d1
kindred wadiBOT
- Device Type: ### PC:
GPU Yeston Sakura Atlantis Radeon RX 9070 XT 16G
Motherboard Gigabyte Z790 D, ATX
CPU Intel Core i5-14600K, 3.50 GHz
Power supply Corsair 1000W RM1000x (2024)
RAM Kingston 32GB (2 x 16GB) FURY Beast, DDR5 6000MHz - OS Version: Windows 11
- Platform: PC
- Sky Version (Build Number): 21414931
- Bug Description: > I can't get out of Eden. Game crash.
- Steps to Reproduce:
- Set up the Nest as the loading point.
- Go to Eden
- Reach the point where you can return your wings of light from the spirits.
- Enter the portal
- Result: Game crash
- Expected Result:I must leave Eden and fall in the Village
- Additional Info: It appeared after the 32.0 update and did not disappear.
Report ID: 6963a29a52089814942b671f
- Device Type: Redmi 14C
- OS Version: Android 14
- Platform: Android
- Sky Version (Build Number): 0.32.0 (362723)
- Bug Description: i tried to press the AR button to open the cam but the menu closed instead
Expected Result: i should able to turn on the cam
- Additional Info: -
Report ID: 6963a44b52089814942b6c15
- Device Type: Ipad Air
- OS Version: IpadOS 18.6.2
- Platform: iOS
- Sky Version (Build Number): 0.32.0 (362723)
- Bug Description: this is a report of three issues at once.
Firstly, a Majority of Prairie Peak will disappear when looked at in a certain way (attachment one, the video)
Secondly, I somehow slid under a dark plant in The Hidden Forest’s castle and clipped under the map. I can assume this may be because of the speed I approached it at (attachment 2, a3 shows dark plant location)
and Thirdly, my game has been inexplicably crashing at random. I do not know why this is happening nor have I been able to record it, as I cant predict it and the game seems to refuse to crash when I record at all times. - Additional Info: The crashing issue DOES NOT occur when I play on Computer as far as I have tested
Report ID: 6963a4b252089814942b6d44
- Device Type: PC/Steam: AMD Ryzen 5 4500U with Radeon Graphics, AMD Radeon(TM) Graphics, 8GB RAM
- OS Version: Windows 11 Home 25H2
- Platform: PC
- Sky Version (Build Number): 0.32.1 (363499)
- Bug Description: The WL in the Manta Shard Memory is missing despite me going through Eden on 1st January 2026 after when the Manta Shard Memory last appeared on the 7th December 2025
- Steps to Reproduce:
- Complete today's Shard Event at Sanctuary Islands
- Teleport to the Manta Shard Memory
- Result: The WL on one of the Mantas is not there
- Expected Result: The WL should appear on one of the Mantas in the Memory
- Additional Info: None
Report ID: 6963a50a52089814942b6d57
kindred wadiBOT
- Device Type: Samsung Z-flip 4
- OS Version: One UI 8.0
- Platform: Android
- Sky Version (Build Number): 0.32.1.363499
- Bug Description: Not sure if this counts as a "bug" or not but I'm from South Africa so I'm not sure which servers I get pushed into,, the servers I usually play in are always empty. Unless I'm playing with a friend, my server stay empty. When I merge with other players I get seperated into an empty server just as quick as I merged. You can guess how frustrating it must be when it comes to completing multi-player puzzles. Its extremely time consuming and I end up having to skip those specific areas because there is no one to help me.
- Additional Info: I also play on PC a lot, the problem occurs on both devices though so I went through the trouble of making one report. Not sure when this started happening but as of the most recent update, I've noticed my servers looking even more empty.
Report ID: 6963a8ad52089814942b6efd
kindred wadiBOT
- Device Type: I'm a Steam user on PC, i have AMD Ryzen 5 5500 (3.60 GHz)
- OS Version: Windows 11
- Platform: PC
- Sky Version (Build Number): 32.0
- Bug Description: Steps to Reproduce : I go to the Elevated Clearing, I meet the Petit Prince and I go up
Expected Result : Once at the top, I climb onto his back and we proceed through the small tunnel.
Result : The interaction to climb onto his back doesn't work correctly, and the Petit Prince takes off on his own, causing my character to glitch and either not move or pass through the map. - Attachment URL: #screenshots-and-videos message
- Additional Info: No
Report ID: 6963ae1c52089814942b730c
kindred wadiBOT
- Device Type: Steam client, game crashes frequently after update!!! - OS Version: Windows 10 - Platform: PC - Sky Version (Build Number): 0.32.1(363499)
- Bug Description: After today's reset in the latest version, I visited Eden and it crashed twice. I restarted the game both times. After leaving Eden, I went to the Personality Test event location and clicked the magic chest, causing another crash! It worked fine afterward. Could Eden have a bug causing Steam crashes?
- Attachment URL: #screenshots-and-videos message
- Additional Info: I'm not the only one experiencing this issue—other Steam players report the same problem. Visiting Eden consistently causes game crashes, and my friends have encountered the same issue.
Report ID: 6963bc2152089814942b7728
- Device Type: Nintendo Switch 2
- OS Version: 21.1.0
- Platform: Nintendo Switch
- Sky Version (Build Number): 0.32.0 (362723)
- Bug Description: Game crashes after about 30 minutes of playtime
Steps to reproduce: - log in to Sky
- play normally for around that amount of time
- result: the game has crashed because a software error occurred
- expected result: continue playing normally like with previous versions of the game
- Additional Info: -
Report ID: 6963bde552089814942b78db
kindred wadiBOT
- Device Type: Nintendo switch
- OS Version: Ios
- Platform: Nintendo Switch
- Sky Version (Build Number): 0.28.5
- Bug Description: I was doing some quest in furniture spirit and when I came out
- Additional Info: Yeah I think I skipped all the story line in the beginning and basically explore the places and this led me to this I cant progress any further because of this im stuck in this place.
Report ID: 6963c46852089814942b834c
- Device Type: Playstation 5
- OS Version: Playstation 5
- Platform: PlayStation
- Sky Version (Build Number): 1.67
- Bug Description: I can't see any IAP in the event area
-I log in
-I go to the event area of the personalities
-I try to purchase something but there's nothing
- Additional Info: I didn't buy anything yet
Report ID: 6963c4a352089814942b847e
- Device Type: Samsung Galaxy Tab S7+
- OS Version: Android 13
- Platform: Android
- Sky Version (Build Number): 0.32.1 (363499)
- Bug Description: There is no way to translate messages sent when someone sends a friend post through the constellation. The translate button only translates the title.
Steps to reproduce:
- Receive a message in a language you cannot read from a friend
- Attempt to translate it, which included:
- Hitting the translate button (only translated the title)
- Trying to select the messages (selected out of the post)
- Checking chat (messages do not display there)
Result: Unable to translate the messages
Expected result: Literally any way to translate the messages in constellation friend posts from friends who don't speak my native language
- Additional Info: Can we please just have the option to auto-translate messages? Maybe messages show a little symbol to mean that they got translated if you didn't trigger it, but it would also help a lot for when leading multiple people speaking different languages, otherwise we have to be constantly stopping, translating the messages, replying, moving, stopping, translating messages.... Etc etc.
Report ID: 6963c60f52089814942b92c5
kindred wadiBOT
- Device Type: iPhone 15
- OS Version: iOS 26.3
- Platform: iOS
- Sky Version (Build Number): 0.32.0
- Bug Description: I’m not sure how or what happened other that the chat started to bounce up and down on the side of my screen
- Additional Info: No
Report ID: 6963cc6b52089814942b9d90
- Device Type: Android
- OS Version: Android 15
- Platform: Android
- Sky Version (Build Number): 0.32.1(363499)
- Bug Description: I didn't talk to anyone or play the whole day today but somehow when I opened my game I found these two mail of code of conduct voliation
- Additional Info: I haven't talked to anyone or played but when I opened I found the notice of code of conduct voliation somehow
Report ID: 6963ccc952089814942b9db2
- Device Type: Samsung Galaxy A55
- OS Version: Android 15
- Platform: Android
- Sky Version (Build Number): 0.32.1 (363499)
- Bug Description: I can't find the spell shop in the Orbit
- Additional Info: No
Report ID: 6963ce1f52089814942ba14e
- Device Type: Samsung Galaxy Tab S10 Ultra - OS Version: Android 16 - Platform: Android - Sky Version (Build Number): 0.32.1 (363499)
- Bug Description: I cannot see my chats or my friends' chats. • Steps: 1. Type a chat after tapping on the chat box or icon. 2. Send the message. • Result: My friends' and other people's chats are not visible. • Expected Result: The chat box should appear. - Additional Info: -
Report ID: 6963cff152089814942ba2cc
- Device Type: Nintendo switch
Sky ID 6081553-57ce-4bf9-8de4-327c30b12168
version app 32.0
after using Do Not Disturb spell and a cosmetic spell, none of them appear on my sky kid character but spells show used - OS Version: 21.1.0
- Platform: Nintendo Switch
- Sky Version (Build Number): 0.32.0.362723
- Bug Description: I dont see a friend in my favorite constellation when its online, i used Do Not Disturb spell and cosmetics spells but they dont appear on my sky kid character, sky game often crashes and shuts down by itself
- Additional Info: constellation shows my friend is not online even when i am playing with them
Report ID: 6963d2cc52089814942ba40f
- Device Type: Device: iphone 15
- OS Version: IOS 16
- Platform: iOS
- Sky Version (Build Number): 0.320.362723
- Bug Description: I've gotten forced app closing multiple times in less than 30 minutes of playing, and it's been happening for almost 4 days (even some of my friends experienced this as well)
Steps to Reproduce:
- play sky as usual (candle run, chatting, practice music, etc)
- Result: sky suddenly closed and I have to log in again.
- Expected result: playing as usual without suddenly being cut off
- Additional Info: I've also complained about this a few days ago from the survey, I hope the team read it
Report ID: 6963d3e752089814942ba57a
- Device Type: Nintendo Switch
- OS Version: Switch 21.1.0
- Platform: Nintendo Switch
- Sky Version (Build Number): 0.32.0 (362723)
- Bug Description: On December 17th, there was a new daily quest to "Help Saluting Captain to keep crabs away from Crab Whisperer". Before you start the quest, there is already a non-hostile crab near the two spirits. I used a call to knock that crab over and picked it up. However, my avatar did not hold the crab in a normal way. Instead of the top of the crab facing the ground, it faced my avatar's body. I also had no way to let go of the crab; doing a large call didn't send it flying, and there was no button prompt to release it. The game also let me pick up other crabs while I still had that first one on me. After several minutes, a button prompt appeared and I could let go of that crab.
- Additional Info: None.
Report ID: 6963d40052089814942ba58b
- Device Type: Samsung Galaxy Tab S7+
- OS Version: Android 13
- Platform: Android
- Sky Version (Build Number): 0.32.1 (363499)
- Bug Description: When a lot of friends have messages (candles, boats, etc) in the same place, the labels often glitch and don't show the writer's name, which is relevant with the personality quiz boats.
Steps to reproduce:
- Have a lot of friends
- Something happens that prompts friends to all leave messages in same area, like:
- Daily quests
- Personality quiz event post-quiz questions
- Try to look for your closest friends' messages
- Never sure if it just did not cycle to a friend's message, if your friends' messages are the ones where the name isn't showing, or if they actually haven't left a message
Result: Cycles same few messages, often with names missing even though the symbol says it is by a friend
Expected Result: I can find the messages of friends, especially those that I am closest with
- Additional Info: Please consider adding one (or ideally both) of the following features: ALL messages display the client-side name with them (I honestly don't understand why they don't already), and/ or there is a way to open a list where you can view the names of all friends (+ creators you follow) with works in a relevant area to choose to view different creations of the people in that list
Report ID: 6963d4b652089814942ba5b2
- Device Type: Nintendo Switch - OS Version: NS 21.1.0 - Platform: Nintendo Switch - Sky Version (Build Number): 0.32.0.362723
- Bug Description: Frequent connection error pop-ups occur, and after crashes, re-login is impossible. Upon entering the game, it gets stuck on the login screen continuously displaying connection errors. - Additional Info: Network conditions vary when logging in at different times of the day. This may indicate that server capacity deteriorates when player numbers increase.
Report ID: 6963d60952089814942ba653
- Device Type: Nintendo Switch
- OS Version: Switch 21.1.0
- Platform: Nintendo Switch
- Sky Version (Build Number): 0.32.0 (362723)
- Bug Description: There are light murals in an aqueduct under the cargo dock in the Forest Courtyard. When I last looked, the textures for the images were clipping into the walls here and there. It was so bad that the temple's silhouette is largely obscured.
- Additional Info: None.
Report ID: 6963d64252089814942ba680
- Device Type: Nintendo Switch
- OS Version: Switch 21.1.0
- Platform: Nintendo Switch
- Sky Version (Build Number): 0.32.0 (362723)
- Bug Description: A previous patch introduced a feature meant to keep plush props within the confines of player nests. That is, you cannot throw a plush through a wall by facing it and doing a deep call.
However, there seems to be a loophole. If you face a narrow corner made from a wall and a tall furniture prop, it's possible to throw the plush through with a deep call.
- Additional Info: None.
Report ID: 6963d76152089814942ba6df
- Device Type: Nintendo Switch
- OS Version: Switch 21.1.0
- Platform: Nintendo Switch
- Sky Version (Build Number): 0.32.0 (362723)
- Bug Description: I took a shortcut over the first gate in the Forest Courtyard, by flying directly over it. Somehow doing that gave my cape an instant recharge, even though there are no recharge sources of any kind at that point on the structure.
- Additional Info: None.
Report ID: 6963dade22403328a85ad07d
- Device Type: Nintendo Switch
- OS Version: Switch 21.1.0
- Platform: Nintendo Switch
- Sky Version (Build Number): 0.32.0 (362723)
- Bug Description: A friend and I were in Sanctuary Islands when they spotted something on one of the small surrounding keys. I followed them but didn't see anything of interest myself. They reported seeing a darkness plant for colored light, and their avatar even animated as if collecting it from butterflies. I didn't see anything signaling a colored darkness plant was on the key; no butterflies, no sparking ends of vines. Nothing happened when I did the butterfly charm expression, either.
- Additional Info: This happened at the XX:22 minute mark of the current hour, so it wasn't a matter of the dye plants resetting.
Report ID: 6963dc5522403328a85ad0da
- Device Type: Nintendo Switch
- OS Version: Switch 21.1.0
- Platform: Nintendo Switch
- Sky Version (Build Number): 0.32.0 (362723)
- Bug Description: I observed another player floating in midair near one of the lower waterfalls in Prairie Peaks. It couldn't be explained by lag, as I saw the player call and also saw that their cape was getting recharged. I know some light blooms (the shelf fungi) can be found throughout the level, but none was nearby and would not project far enough to reach the player where I found them even so.
- Additional Info: Maybe there is supposed to be a light bloom on that cliff, but it didn't load in for me? And the game didn't communicate where that player was hovering correctly? But I'm pretty sure there's not supposed to be light blooms there, so I'm not sure what happened here.
Report ID: 6963ddd122403328a85ad149
- Device Type: Nintendo Switch
- OS Version: Switch 21.1.0
- Platform: Nintendo Switch
- Sky Version (Build Number): 0.32.0 (362723)
- Bug Description: I was on a candle run with a friend and accidently activated the Bird Whisperer's memory. We didn't interact with it at all and continued on to Sanctuary Islands. Somehow the game rerouted the incomplete spirit memory from the Birds Nest to the next level, and chose the Grateful Shell Collector. The latter spirit's icon replaced the former's when we changed levels, and the memory's BGM immediately played too. It would make more sense for the game to cancel the Bird Whisperer's memory and not begin a different spirit's after leaving the level, especially since the entrance for Sanctuary Islands is very far from the Shell Collector.
- Additional Info: None.
Report ID: 6963e02f22403328a85ad202
- Device Type: Nintendo Switch
- OS Version: Switch 21.1.0
- Platform: Nintendo Switch
- Sky Version (Build Number): 0.32.0 (362723)
- Bug Description: Four of the more recent seasonal pants-with-shoes are not displayed in the correct order in the closet menu.
In-game order:
- Costumed Confetti Cousin (Blue Bird)
- Roving Snufkin Robe (Moomin)
- Stern Shepherd (Two Embers Part 1)
- Royal Hairtousle Teen (Blue Bird)
It should be ordered chronologically instead, like this:
- Roving Snufkin Robe (Moomin)
- Costumed Confetti Cousin (Blue Bird)
- Royal Hairtousle Teen (Blue Bird)
- Stern Shepherd (Two Embers Part 1)
- Additional Info: This misorganization has been present since Season of Two Embers Part 1 began.
Report ID: 6963e1c922403328a85ad2be
- Device Type: Nintendo Switch
- OS Version: Switch 21.1.0
- Platform: Nintendo Switch
- Sky Version (Build Number): 0.32.0 (362723)
- Bug Description: I was working on the red shard eruption at the Sacred Pond on January 7th. I was trying to herd the shard-capped crabs away to make it easier, but two of them kept ramming into an invisible wall. I'm not sure what they were getting caught on since a third was able to rush past the same invisible line in the opposite direction.
- Additional Info: None.
Report ID: 6963e30a22403328a85ad33e
- Device Type: iPhone 12
- OS Version: iOS 18.6.2
- Platform: iOS
- Sky Version (Build Number): 0.32.0 (362723)
- Bug Description: My gaming experience is affected when playing with other players, out of nowhere it takes me out of the game very often(like 6-10 min after joining friends)
Steps to produce:
-I join another player
-Lag appear after a few
Results:
-Game crash out
Expected results:
-To have a good experience and keep playing normally
- Additional Info: Most of the time it happens after a few when you are close or cross a door that takes us to another place
Report ID: 6963e33822403328a85ad359
- Device Type: PC, i5-9500 rtx 2060 16GB RAM
- OS Version: Windows 10
- Platform: PC
- Sky Version (Build Number): 0.32.1.363499
- Bug Description: When using 2 monitors, the cursor sometimes jumps to the other screen when trying to move the mouse right.
Normally it wouldnt be that much of an issue, as it gets sent back to the monitor on which im playing sky app, but as i use honks with my left mouse, it sometimes clicks out of the game. not good when being in eden.
Steps to reproduce: - using 2 monitors, sky on the left, other apps on the right one, sky is in fullscreen
- when moving mouse to the right, the cursor moves over to the right monitor
- if moved too quick and clicking, you click out of the game
- Additional Info: might be due to the new map feature, combined with the ability to hold a button on pc, to use your cursor while in-game
Report ID: 6963e3be22403328a85ad3a6
- Device Type: Nintendo Switch
- OS Version: Switch 21.1.0
- Platform: Nintendo Switch
- Sky Version (Build Number): 0.32.0 (362723)
- Bug Description: The canned butterflies at the entrance to the Underground Cavern (Hidden Forest) don't have as much lift as they used to. They can no longer lift a player up to reach the light blooms, so players must flap themselves to bridge the gap.
- Additional Info: I first reported this as a bug for Version 0.31.1 on October 25, 2025, per my message history with ThatSkyBot. However, my past report is no longer accessible to normal server members. It would be helpful to be able to view the older bug report channels, even if just for reminiscing.
Report ID: 6963e48322403328a85ad3d6
- Device Type: Nintendo Switch
- OS Version: Switch 21.1.0
- Platform: Nintendo Switch
- Sky Version (Build Number): 0.32.0 (362723)
- Bug Description: The calls for the jellyfish bridge in the Boneyard (Hidden Forest) are incorrectly mapped to the water's surface. The call should emanate from the creature directly when it is echoing a player call, not from the water several meters below.
- Additional Info: I have previously reported this issue for game versions 0.29.0, 0.23.4, and 0.22.0 per my message history with ThatSkyBot.
Report ID: 6963e5de22403328a85ad457
- Device Type: Nintendo Switch
- OS Version: Switch 21.1.0
- Platform: Nintendo Switch
- Sky Version (Build Number): 0.32.0 (362723)
- Bug Description: There is a tower with a winged light behind a constellation gate in the Boneyard (Hidden Forest). Despite that gate, it is possible to collect the winged light from the side facing towards the Apologetic Lumberjack. A player simply needs to sidle against that side of the gate until the collection button prompt appears. This should not be possible since the gate is meant to prevent access unless you can open the gate.
- Additional Info: It's been possible to circumvent the gate for as long as I can remember, back to 2022. I think either centering the winged light inside the tower or bringing the walls of the gate further out would easily fix this.
Report ID: 6963e70422403328a85ad5f3
- Device Type: Nintendo Switch
- OS Version: nintendo
- Platform: Nintendo Switch
- Sky Version (Build Number): 0.32.0.362723
- Bug Description: my game crashes every 30 minutes or so, its annoying :((
- Additional Info: sadly no
Report ID: 6963e92e22403328a85ad6bb
- Device Type: Nintendo Switch
- OS Version: Switch 21.1.0
- Platform: Nintendo Switch
- Sky Version (Build Number): 0.32.0 (362723)
- Bug Description: My friend Void and I went to the Personality Quiz area so I could take the quiz. While we were there, we noticed our messages kept bouncing in and out of view in the chat log. It made it difficult to keep up with conversation since I had to go AFK for a few minutes and could not scroll up to read their last messages.
We used the return shrine and wound up at Home. Our mutual friend Ki joined us there but kept reporting they couldn't see Void nor I, only that our messages were in their chat log. Eventually Ki confirmed they could see us, but we quickly realized that the game wasn't showing we were standing in the same areas. Ki would prompt a hug for Void which would make sense if Void were next to them, but Void would be standing behind or several meters away. Void and I could confirm we saw Ki in the same spots, so our visuals were 'synced' properly so to speak.
- Additional Info: Something like this happened a lot when I would join a friend who was at the Last City (Two Embers Part 1). It would take several minutes before we could see each other in the level, and the same glitch with the chat log would happen too.
Report ID: 6963e9f322403328a85ad80f
- Device Type: PC Alienware laptop intel core i7-8750H CPU 2.20Hz (2.21GHz) 8GB RAM
- OS Version: PC
- Platform: PC
- Sky Version (Build Number): 32.0 (21414931)
- Bug Description: In the golden wasteland doing one of the stories from the hall of stories the spirit known as the tender toymaker will no longer show the progress and buttons in his menu screen after pressing f
- Additional Info: I don’t
Report ID: 6963ea0422403328a85ad822
- Device Type: Nintendo Switch
- OS Version: Switch 21.1.0
- Platform: Nintendo Switch
- Sky Version (Build Number): 0.32.0 (362723)
- Bug Description: The megabird illustration on the pond surrounding the entrance to the Secret Area is flickering.
- Additional Info: None.
Report ID: 6963ea8a22403328a85ad87c
- Device Type: Nintendo Switch
- OS Version: Switch 21.1.0
- Platform: Nintendo Switch
- Sky Version (Build Number): 0.32.0 (362723)
- Bug Description: I saw my friend Masayoshi's friend using their Moomintroll plush as if it were a shovel. It looked like that before and after I lit the player. My friend confirmed the shovel they were using was a spell, so it was likely shared with Masayoshi's friend, too. It looks like the game didn't replace their friend's prop with the spell one, leading to this silly bug.
- Additional Info: The screenshot is Masayoshi confirming the shovel is a spell.
Report ID: 6963eb8a22403328a85ada03
kindred wadiBOT
- Device Type: iPhone 17 Pro Max
- OS Version: iOS 26.1
- Platform: iOS
- Sky Version (Build Number): 0.32.0 (362723)
- Bug Description: I had just exited the app from a candle run with my friend. Opened the app again to immediately find a reminder about the Code of Conduct, saying I had encouraged violence and harm on others.
The message was sent “just now”. Even though I just opened my app and didn’t say anything. Nor did I say anything of that nature while I was with my friend.
- Additional Info: No
Report ID: 6963f67222403328a85adb19
- Device Type: 13th Gen Intel(R) Core(TM) i5-13420H (2.10 GHz)
- OS Version: Windows 11
- Platform: PC
- Sky Version (Build Number): 21414931
- Bug Description: My game crashed a couple times
- Additional Info: Both crashes happened almost back-to-back just when finishing Eden trip
After that my friends also experienced crashes when teleporting or transitioning between areas
Report ID: 6963f8ef22403328a85adc8d
kindred wadiBOT
- Device Type: Intel Core i9-14900KF, NVIDIA GeForce RTX 4080 Super, 11GB used of 32GB 4400MHz DDR5 RAM, SSD 2TB
- OS Version: Windows 11
- Platform: PC
- Sky Version (Build Number): 0.32.1 (363499)
- Bug Description: The spell box in Orbit has a missing texture.
Steps to reproduce:
- Reach the Orbit map and go to the small bridge where the spell box is
Result: The box is purple (missing texture color)
Expected Result: The box should be gray and look like stone, like other spell boxes in the game.
- Additional Info: The spell box looks this way from all angles.
Report ID: 6964003122403328a85ae321
kindred wadiBOT
- Device Type: AMD Ryzen 7 5700X3D
NVIDIA GeForce RTX 5060
32 GB RAM
SSD 1TB - OS Version: Windows 11
- Platform: PC
- Sky Version (Build Number): 0.32.1.363499
- Bug Description: The game crashes when trying to exit Orbit.
- Steps to reproduce:
- Try to exit Orbit through the door after completing Eden.
- Game crashes before reaching the door.
- Unable to enter any other realm until I properly exit Orbit.
- Result: Stuck in Orbit and unable to access any other part of the game.
- Expected Result: I walk through the door in Orbit and respawn in Aviary.
- Additional Info: I tried to avoid collecting the wing buffs to see if that caused it but it didn't work; just approaching the door seemed to be the problem.
Report ID: 696415b822403328a85aeabd
- Device Type: Nintendo Switch
- OS Version: 21.1.0
- Platform: Nintendo Switch
- Sky Version (Build Number): 0.32.0.362723
- Bug Description: The game blacked out and would not load anything while also making myself and others invisible
- Additional Info: No
Report ID: 6964172a22403328a85aeae6
- Device Type: Xiaomi Note 13 pro 5G
- OS Version: Android 15
- Platform: Android
- Sky Version (Build Number): 0.32.0
- Bug Description: Assembly red dot
I did all quests
Wached final cutscene
Red dot appiered
I don't have anything else to do
red dot wont disappier - Additional Info: no idea
Report ID: 69641a7222403328a85aec63
- Device Type: Moto G Stylus 5G
- OS Version: Android 12
- Platform: Android
- Sky Version (Build Number): 0.32.1 (363499)
- Bug Description: The server merges after I'm in the middle of clearing red shard lights and makes me unable to enter the meditation circle to go see the memory inside the shard. I am then forced to clear the shards again before I can meditate, usually by myself which is much harder.
This happened when the shards were at the forest end last time too.
- Additional Info: -
Report ID: 69641cda22403328a85aeccb
kindred wadiBOT
- Device Type: PC/Desktop [GPU [Intel(R) UHD Graphics]] [CPU [Intel(R) N95]] [Memory [16GB]]
- OS Version: Windows 11
- Platform: PC
- Sky Version (Build Number): 0.32.1.363499
- Bug Description: I found the Seed of Hope spirit from Season of AURORA in the Wasteland Battlefield without their mask, cape, or outfit [and outside of the quest]
- Go to Wasteland Battlefield
- Look for the spirit
- Spirit is found
Expected result: the spirit not to be there? it was very shocking
- Additional Info: Probably unrelated but in the same area but the Krill didn't spawn when they were supposed to [someone had triggered it before us, I might make a separate report later about it]
Report ID: 696420a222403328a85aee79
- Device Type: Intel Core i9-14900KF, NVIDIA GeForce RTX 4080 Super, 11GB used of 32GB 4400MHz DDR5 RAM, SSD 2TB
- OS Version: Windows 11
- Platform: PC
- Sky Version (Build Number): 0.32.1 (363499)
- Bug Description: A meditation circle appeared in Golden Wasteland Crab Fields that activated a red shard activity, when the red shard is actually in Sanctuary today.
Steps to Reproduce:
- We did the Red Shard in Sanctuary today, and went to the memory inside. My friend finished the first quest of Shattering Guide.
- We went to Golden Wasteland to do dailies
- A meditation circle was on the ground, but only I could see it
- I sat in it and the red shard activity began for both of us
Result: A meditation circle for red shard activity may unexpectedly be on the wrong map.
Expected result: There should only be a shard meditation circle in the map where the shard fell.
- Additional Info: We are both on version 0.32.1 (363499).
The memory didn't give any reward or spawn Shattering Guide when it was finished.
Report ID: 6964215c22403328a85aeea8
- Device Type: Intel Core i9-14900KF, NVIDIA GeForce RTX 4080 Super, 11GB used of 32GB 4400MHz DDR5 RAM, SSD 2TB
- OS Version: Windows 11
- Platform: PC
- Sky Version (Build Number): 0.32.1 (363499)
- Bug Description: For a while now, shared player creations from friends may not display the player's name above the icon.
Step to Reproduce:
- Go to an area where shared messages, memories, and/or spaces from friends are placed
Result: A name is not above the creation's icon, even though it has the friends symbol
Expected result: All creations made by your friends should have their name visible above the icon.
- Additional Info: A similar issue may occur where you can't see a friend's name above their avatar when playing with them.
Report ID: 6964230a22403328a85aef54
- Device Type: PS5
- OS Version: PlayStation
- Platform: PlayStation
- Sky Version (Build Number): 0.32.1
- Bug Description: The camera POV down/up motion keeps locking, I'm having to constantly re-start the game as I cannot navigate my sky kid without the full use of the camera
Please repair the bug that is causing the camera to lock so I can play as intended.
- Additional Info: I do not know what triggers the camera POV lock, however it is impacting gameplay frequently and I am unable to stream my gameplay as closing and re-opening the game automatically ends my livestreams
Report ID: 696424b322403328a85aefe9
- Device Type: Intel Core i9-14900KF, NVIDIA GeForce RTX 4080 Super, 11GB used of 32GB 4400MHz DDR5 RAM, SSD 2TB
- OS Version: Windows 11
- Platform: PC
- Sky Version (Build Number): 0.32.1 (363499)
- Bug Description: Notifications from friends lighting your star & players liking, commenting on, and following your shared creations appear incorrectly at top of screen
Step to reproduce:
- Play while a friend lights your star in the friendship constellation, or when a player interacts with one of your shared creations
Result: The relevant notifications appear at the top of the screen, directly under the winged light meter and "your friend is now online" messages.
Expected Result: These notifications should appear at the bottom of the screen, surrounded by a dark box making the text legible. It should look the same as the hint tooltips.
- Additional Info: This issue began in 0.31.0 and seems to happen on all platforms. The notification text clips into the winged light meter if the yellow sections are expanded, and appear behind menus like the expression and musical instrument menus.
Report ID: 6964252f22403328a85af122
- Device Type: Intel Core i9-14900KF, NVIDIA GeForce RTX 4080 Super, 11GB used of 32GB 4400MHz DDR5 RAM, SSD 2TB
- OS Version: Windows 11
- Platform: PC
- Sky Version (Build Number): 0.32.1 (363499)
- Bug Description: Player avatar may shake constantly and have their movement interrupted while on the Vault's rising elevator
Steps to reproduce:
- Activate the main elevator anywhere in Vault's floors, then stand in the circular area while it rises
Result: While the elevator rises, the player avatar may start shaking and jittering. When trying to walk forward, you may repeatedly jump instead.
Expected result: While the elevator rises, player avatars should be still as if standing on solid ground.
- Additional Info: This may only happen to shorter player avatars, but I'm not sure.
Report ID: 6964274e22403328a85af8f2
- Device Type: Acer Nitro AN517-54 | CPU: 11th Gen Intel(R) Core(TM) i7-11800H @ 2.30GHz | GPU: GeForce RTX 3050 Ti Laptop GPU | RAM: 64GB
- OS Version: Windows 11
- Platform: PC
- Sky Version (Build Number): 0.32.1.363499
- Bug Description: Colors not working
Steps to reproduce: log into the game
Result: The model for the Sky kid avatars don't seem to be loading correctly and there are lots of errors about the colors shown on screen, especially in the area around my Sky kid avatar. The world doesn't seem to be loading objects (surfaces) that are far away from me
Expected result: colors loading correctly - Additional Info: I have tried reinstalling the game, restarting my pc and still didn't work. This has been going on since the start of the last sky season
Report ID: 6964277822403328a85af905
- Device Type: PS5
- OS Version: PlayStation
- Platform: PlayStation
- Sky Version (Build Number): 0.32.1
- Bug Description: Camera POV locking preventing being able to maneuver my sky kid properly.
- Additional Info: Please fix this quickly as it's severely impacting gameplay
Report ID: 696429f722403328a85af9f4
- Device Type: Intel Core i9-14900KF, NVIDIA GeForce RTX 4080 Super, 11GB used of 32GB 4400MHz DDR5 RAM, SSD 2TB
- OS Version: Windows 11
- Platform: PC
- Sky Version (Build Number): 0.32.1 (363499)
- Bug Description: The Shattering Guide is floating in the air in red shards' void memories
Steps to Reproduce:
- Clear a red shard activity and meditate to enter the memory
Result: The Shattering Guide is floating at the entrance.
Expected Result: The guide should be near the ground so players don't have to fly to open their friendship tree.
- Additional Info: This issue has been ongoing since 0.31.0.
Report ID: 69642a2222403328a85afa18
- Device Type: iPad 10th generation
- OS Version: iOS 18.6.2
- Platform: iOS
- Sky Version (Build Number): 0.32.0
- Bug Description: I just downloaded the game a few days ago, and when I got to isle of dawn, there were no winged light or spirits anywhere. I had to get another player to help me get to the next area. Every time I go back to isle of dawn, there are still no spirits there.
- Additional Info: No, I don’t
Report ID: 69642a3922403328a85afa2b
- Device Type: Intel Core i9-14900KF, NVIDIA GeForce RTX 4080 Super, 11GB used of 32GB 4400MHz DDR5 RAM, SSD 2TB
- OS Version: Windows 11
- Platform: PC
- Sky Version (Build Number): 0.32.1 (363499)
- Bug Description: An incredibly loud wind sound emanates from the player avatar after they regain their cape in Eden and Orbit.
Steps to Reproduce:
- Lose all your winged light in Eden.
- Fall to the void and hug the child of light.
- A loud wind sound starts to play after your cape reappears.
- The sound ends when you reach Orbit and become capeless again.
- The sound begins again when your cape reappears by taking a spirit's winged light blessing. The noise persists until you restart the game.
Result: Loud, unstoppable wind sounds will play when regaining your cape in Eden and Orbit.
Expected result: Regaining your cape in Eden and Orbit shouldn't cause loud wind sounds.
- Additional Info: This issue has been ongoing since 0.31.0.
You can tell it comes from the player avatar, because the further the camera is zoomed out, the quieter the sound is.
Report ID: 69642cdc22403328a85b01c0
kindred wadiBOT
- Device Type: PC/Steam
CPU: AMD Ryzen 5 3600 6-Core 3.60GHz
GPU: NVIDIA GeForce RTX 3060 12GB
RAM: 32GB - OS Version: Windows 10
- Platform: PC
- Sky Version (Build Number): 0.32.1 (363499)
- Bug Description: Pieces of Light (wax) in Sanctuary Island is invisible almost all the time. You need to physically walk nearby to see if there's any, as there still is trail of them being pulled towards you. It makes events tedious, running around geyser to ensure all dropped wax is harvested. Or if doing turtle event and you miss the moment with cleansing turtle's shell, you have to fly in circles to clear the wax.
Similar bug is with emotes not having their visual effects displayed most of the time.
To reproduce:
- For turtle and geyser events - one person should melt the darkness away from the observator, who will then try to locate and collect the wax. Wax should be visible from distance, but it's not.
- For emotes, make any emotes with special effects, mostly even levels, but some basic emotes are affected too, like confetti. Try one emote few times, sometimes the effects are visible, sometimes not.
- Additional Info: Invisible wax and emote visual effects may share a cause, something about how particles are played in this location.
Report ID: 69643c7a22403328a85b0ce1
- Device Type: Intel Core i9-14900KF, NVIDIA GeForce RTX 4080 Super, 11GB used of 32GB 4400MHz DDR5 RAM, SSD 2TB
- OS Version: Windows 11
- Platform: PC
- Sky Version (Build Number): 0.32.1 (363499)
- Bug Description: NPC and player avatar arms and capes animate incorrectly when holding many types of objects, not just umbrellas, as well as when colliding with a surface.
Steps to Reproduce:
- Hold one of these objects, among possible others: red candle, white candle, umbrellas, camera props, Moonlight Lantern
- Sit or run while holding a red or white candle
- Perform the Teamwork emote/free a spirit from a husk
- Hold a red or white candle while in Eden
- Stand close enough to a surface to make the avatar's arms collide with it
Result: The avatar's arms will bend at the elbow where they wouldn't before when holding these objects or colliding with a surface. One arm will clip into the body while holding a candle. The cape will warp and clip into itself severely while holding an umbrella or running with a candle out. The arms are held too close to the head when holding a candle or performing Teamwork emote.
Expected result: The avatar's arms should be straight out or appropriately bent when holding these objects. The cape shouldn't clip into itself while performing these actions.
- Additional Info: This issue has been ongoing since 0.31.0. It affects all player heights and NPCs using the player model.
It affects more than just umbrellas. It's likely the cause of the Known Issue "Avatar's arm may appear to hold umbrella props oddly."
You can even see the issue in new official promotional images and videos.
Since it affects all of these animations and cases, care should be taken to resolve the root issue, not just for umbrellas.
Report ID: 69643e9822403328a85b0e63
kindred wadiBOT
- Device Type: iPhone 15
- OS Version: iOS 26.1
- Platform: iOS
- Sky Version (Build Number): 0.32.0
- Bug Description: Cannot play since 32.0. App crashes within a couple minutes.
- Additional Info: No. It is random. Yesterday it ceased three times trying to go though valley, crashed twice while on initial slide after social area, third time I made it to citadel then it crashed. Today it crashed in hidden forest when heading to forest brook. All crashes within 10mins or less of login.
Report ID: 6964439322403328a85b103c
- Device Type: Nintendo Switch
- OS Version: Nintendo Switch system version 21.1.0
- Platform: Nintendo Switch
- Sky Version (Build Number): 0.32.0 (362723)
- Bug Description: i attempt to do the Dream Guides quest in the Village of Dreams, I travel with the spirit in Aviary Village it shows a cut scene for the fourth quest but tells me im currently doing the third quest. if i travel to the location of the fourth quest there is no spirit it interact with, but if i redo the third question nothing changes
Steps to Reproduce: - accept the quest to help the spirit from the hopeful steward
- travel with the dream guide to village of dreams
- complete the first two quests then do the third quest
- finish the third quest then return to the Dream guide to start the fourth quest
Result: fourth quest cut scene plays but the fourth quest doesn't start
Expected Result: The third quest should be finished and i should be able to continue with the fourth quest - Additional Info: -
Report ID: 6964468022403328a85b10f1
- Device Type: iPhone 15 plus
- OS Version: ios 26.1
- Platform: iOS
- Sky Version (Build Number): 0.32.0
- Bug Description: My friend holding me then the servers disconnect us and I end up stuck in midair, so I go back home and now I'm stuck at home midair. And it happened more than once or twice, sometimes my friend piggybacking me and servers disconnect then the spirit piggybacking me
- Attachment URL: #screenshots-and-videos message
- Additional Info: I don't know
Report ID: 696449f922403328a85b136d
kindred wadiBOT
- Device Type: Samsung Galaxy A24
- OS Version: Android 16
- Platform: Android
- Sky Version (Build Number): 32.1
- Bug Description: I noticed that in the last few days the candle turns grey around the 15th candle, and not at the 20th as usual.
- Additional Info: no
Report ID: 6964564d22403328a85b2043
- Device Type: PlayStation 5
- OS Version: 25.08-12.40.00
- Platform: PlayStation
- Sky Version (Build Number): 32.0 (362723)
- Bug Description: Can’t look up or down when in vault
Steps to reproduc:
- go to vault of knowledge
- interact with anything
- happens at random but it’s often with doors and shared spaces, not as often when lighting stuff
Result:
- unable to look up or down, but can look side to side
Expected Result:
- capable of looking in any direction
- Additional Info: No
Report ID: 6964588122403328a85b21c0
kindred wadiBOT
- Device Type: Samsung Galaxy Note10 Lite
- OS Version: Android 13
- Platform: Android
- Sky Version (Build Number): 0.32.1 (363499)
- Bug Description: I have tried to use AR Camera and it still not working on my phone (I gave permission to use phone camera)
- Attachment URL: #screenshots-and-videos message
- Additional Info: I have tried others AR Apps and they worked
Report ID: 69645d4322403328a85b236c
kindred wadiBOT
- Device Type: One Plus 12 R
- OS Version: Android 15
- Platform: Android
- Sky Version (Build Number): 0.32.1
- Bug Description: Account have gotten an warning sent in my inbox despite not even being online for hours.
• Steps: - Log in and check inbox
- Additional Info: No
Report ID: 69646a1922403328a85b2710
kindred wadiBOT
- Device Type: iphone 13
- OS Version: ios 26.2
- Platform: iOS
- Sky Version (Build Number): 0.32.0
- Bug Description: Bug of tea mug at yoga tea table .
- Additional Info: Here we can see if i drink tea from my mug, the other middle tea mug levitate at the tree , like someone drinking tea from it but invisibly. How is it even possible? May be one command get stick with each other. And caused this bug/issue.
Report ID: 6964701e22403328a85b2e30
kindred wadiBOT
- Device Type: iPhone 15
- OS Version: IOS 18.6.2
- Platform: iOS
- Sky Version (Build Number): 0.32.0
- Bug Description: I am playing the game and it keeps crashing down.
-Steps to reproduce:
*Log in sky.
*Make your sky kid move.
-results: sky close by itself.
-expected results: your sky kid is supposed to move normally.
- Additional Info: No, any at all. It just happens. It keeps crashing down, even after doing the game updates.
Report ID: 69647ff422403328a85b3a7f
kindred wadiBOT
- Device Type: 13th gen intel core i7 13700k
NVIDIA GeForce RTX 5056 Ti
32 Gb - OS Version: Windows 11
- Platform: PC
- Sky Version (Build Number): 0.32 (21414931)
- Bug Description: I cannot get the carry emote in Crescent Oasis
- Additional Info: I did two other spirits and my game did not crash. I've tried doing this spirit multiple times and have failed all times. When I click F to copy the spirit at the end, my game quits itself.
Report ID: 696483e922403328a85b3d1a
- Device Type: Steam client, game crashes frequently after update!!! - OS Version: Windows 10 - Platform: PC - Sky Version (Build Number): 0.32.1(363499)
- Bug Description: After the recent update, the actions of pulling out a candle, raising a candle, and opening an umbrella are distorted! Steps to Reproduce: Open an umbrella or raise a candle Result: Arms become distorted Expected Result: Arms should bend normally
- Attachment URL: #screenshots-and-videos message - Additional Info: This bug has persisted for some time; it may stem from issues with the arm model adjustments.
Report ID: 6964874e22403328a85b3e89
kindred wadiBOT
- Device Type: iPhone 14 pro max
- OS Version: IOS 16.8.2
- Platform: iOS
- Sky Version (Build Number): 0.32.0 (362723)
- Bug Description: TGC sent me an alert while I was playing solo and hadn't chatted with anyone for an hour.
• Steps to reproduce: - Play for a while
- Receive an inbox from TGC when didn’t send message to anybody
I believe this is a worrying mistake or a game bug.
- Additional Info: I really don’t understand what happened.
Report ID: 6964a17422403328a85b4959
- Device Type: Nintendo Switch
- OS Version: Galaxy A50
- Platform: Nintendo Switch
- Sky Version (Build Number): 0.32.0.362723
- Bug Description: When I go into the coliseum in Valley of Triumph, my game crashes within a few seconds. This also happened at the Forgotten Ark in Golden Wasteland.
Steps to reproduce:
Go to one of the two areas I've mentioned
Result: Game crash
Expected result: No game crash - Additional Info: No clues it seems random whether it will crash or not. It crashed multiple times in the same area one day and then it's working perfectly the next.
Report ID: 6964a48f22403328a85b49a2
kindred wadiBOT
- Device Type: Samsung Galaxy A24
- OS Version: Android 15
- Platform: Android
- Sky Version (Build Number): 0.32.1 (363499)
- Bug Description: I did not get any ascended candles when I did Eden.
Steps to Reproduce:
Go to Eden (PNR)
Turn off WiFi
give Light to all the statues
Turn WiFi back on
Result: when I get to Orbit, I got no Ascended candles.
Expected Result: I should've gotten 13-15 Ascended Candles. - Additional Info: I have done Eden with WiFi turned off before (as it is more convenient), I can assure thou it should have not been affected by turning off the WiFi.
Report ID: 6964aacd22403328a85b4a17
- Device Type: Iphone 14 Pro Max, iPad Air, & PC (Intel i7 13700HX, NVIDIA GeForce RTX 4060 Laptop, SSD 1TB)
- OS Version: IOS 18.7.2 (iOS), 17.4.1 (iPadOS), Windows 11
- Platform: iOS
- Sky Version (Build Number): 0.32.0
- Bug Description: Game keeps crashing on iOS, iPadOS, and PC constantly
Steps to Reproduce: - Log into game
- Play normally
Result: Crash at random intervals with no clear trigger (this occurs most frequently for iPad around every five minutes and least frequently for PC and possibly linked to switching maps)
Expected Result: No crashing during normal gameplay - Additional Info: the intervals between crasehs seems to decrease as the playing session goes longer on iPad and iOS even though the app "restarts" after each crash, the PC intervals seem to stay about the same
Report ID: 6964adfa22403328a85b4c84
kindred wadiBOT
- Device Type: Samsung Galaxy s23+
- OS Version: Android 16
- Platform: Android
- Sky Version (Build Number): 0.32.1 (363499)
- Bug Description: I have been receiving misconduct messages even when I am offline . Even my friends got it too.
Steps to reproduce :
Go online have a quick run around through maps
Go offline
Return to find out a misconduct message
OR
Just open sky
Don't talk
Still recieve the message
Result:
I got a ton of misconduct message
Expected results:
Please fix this bug . It's really throwing me off
- Additional Info: Not a clue
Report ID: 6964c8eb22403328a85b76fc
kindred wadiBOT
- Device Type: iPad 11 Pro
- OS Version: iOS 26.1
- Platform: iOS
- Sky Version (Build Number): 0.32.0
- Bug Description: Game force quits
Game crashed 5 times in 20 minutes - Additional Info: It just force quits
Report ID: 6964d00422403328a85b7d90
kindred wadiBOT
- Device Type: iphone 16
- OS Version: ios 18.6.2
- Platform: iOS
- Sky Version (Build Number): 0.32.0.362723
- Bug Description: I was doing a normal candle run through vault and prairie normally. To reproduce: go into vault, do quests and proceed to prarie as a normal candle runner would. I crashed many times and it took really long to get to both maps.
- Additional Info: sometimes when a crash happens, when you reclick the game to log in again, you auto teleport to the place you left off
Report ID: 6964d9aa22403328a85b82d4
- Device Type: Galaxy S23 FE
- OS Version: Android 11
- Platform: Android
- Sky Version (Build Number): 0.32.1 (363499)
- Bug Description: I have a bug since the last update 2 days ago where i have multiple warnings when im not even online. I got 2 warnings when i wasnt speaking and 1 when i was offline.
- Additional Info: No
Report ID: 6964d9b522403328a85b82e5
- Device Type: iphone 16
- OS Version: ios 18.6.2
- Platform: iOS
- Sky Version (Build Number): 0.32.0.362723
- Bug Description: I keep getting chat warnings constantly. The time stamps on those warnings are weird because they come from times where i wasnt even playing. I played by myself today so I didnt use chat at all but my notifs keep going off and I open mail to find that i got a warning. Steps to reproduce: log onto sky, look at mail Result: multiple chat warnings Expected result: normal mail
- Additional Info: it would randomly light up w a message but i didnt even use chat once today
Report ID: 6964dba222403328a85b84c3
kindred wadiBOT
- Device Type: Device: iPhone 16e - OS Version: iOS 26.1 - Platform: iOS - Sky Version (Build Number): 0.32.0 - Bug Description: I have been experiencing frequent crashes of the app while playing the game. This issue occurs in all areas of the game. I've also received numerous similar reports from players with different environments.
- Additional Info: This problem started occurring after the latest update.
Report ID: 6964e75422403328a85bb5ef
kindred wadiBOT
- Device Type: AMD FX 8320, RAM 8 GB, geforce GTX 1050
- OS Version: Windows 10
- Platform: PC
- Sky Version (Build Number): 0.32.1.363499
- Bug Description: Since yesterday (11.01.2026) warning letters have started arriving on their own. I received this letter as soon as I logged into the game (first screenshot), and later that evening I received more. I received one today while I was AFK, I haven't written anything in chat today (the last two screenshots).
- Additional Info: no
Report ID: 6964f96c22403328a85bbca9
- Device Type: iphone 15
- OS Version: iOS 18.5
- Platform: iOS
- Sky Version (Build Number): 0.32.0 (362723)
- Bug Description: Since the new update, ive been experiencing frequent crashed through out the day. Shards needed to go back multiple time because of the sudden crash and forced out, trials got drown and sometime stuck on air too, Forced out from the game three time when go inside eden today unfortunately which i afraid to go again for the fourth time in fear of sudden force out at the last part of eye of eden and server merge also a frequent issue too since the new update
- Additional Info: Unfortunately no I didn't have any other clues
Report ID: 6964fcf122403328a85bbe2d
- Device Type: Samsung galaxy a22
- OS Version: Android 13
- Platform: Android
- Sky Version (Build Number): 0.31.1(363499)
- Bug Description: Every time i logg in or at randoms time I get a warning, even when i'm not talking at chat
- Additional Info: It happens always when i am alone and logg in the game
Report ID: 6964fe5522403328a85bbf87
- Device Type: iPhone XS Max - OS Version: iOS 18.7.2 - Platform: iOS - Sky Version (Build Number): 0.32.0 - Bug Description: Steps to reproduce this issue: Have a friend hold you while moving. Have your friend turn off Wi-Fi, then turn it back on, then turn it off again. - Additional Info: I don't know.
Report ID: 696500bc22403328a85bc14d
kindred wadiBOT
- Device Type: Samsung Galaxy A35
- OS Version: Android 15
- Platform: Android
- Sky Version (Build Number): 0.32.1 (363499)
- Bug Description: I keep teleporting somewhere whenever me and my friend got server split or whenever my friend encounter the forced close bug
•Steps to reproduce:
°while your friend are carrying you using the piggyback and cradle carry and server split happens
•Result: you will teleport somewhere or a spirit is carrying you
•Expected Result: I should've have been just standing. - Additional Info: I think it came from another bug like the server split and the forced close bug
Report ID: 6965066822403328a85bc6f9
kindred wadiBOT
- Device Type: Windows 11 Home
Version 25H2
OS Build 26200.7462
AMD Ryzen 7 6800H with Radeon Graphics
NVIDIA GeForce RTX 3060 Laptop GPU GDDR6
RAM 16 GB
- OS Version: OS Build 26200.7462
- Platform: PC
- Sky Version (Build Number): 0.32.1.363499
- Bug Description: So I was on a candle run with a group of people, sitting silently, and I got community noted for Sexual Language and Sexual Innuendos. WHAT? Out of no where, I wasn't even speaking :/. I have no way to recreate it, it just happened.
- Additional Info: No sorry
Report ID: 69650c6222403328a85bd0bf
kindred wadiBOT
- Device Type: iphone 13
- OS Version: ios 26.2
- Platform: iOS
- Sky Version (Build Number): 0.32.0 (362723)
- Bug Description: The thing is , Despite of sky crashes and server splits too, here is the screen freeze issue here too. When i need to increase volume or decrease through the control panel, sky screen freezes. 😭 and it’s so frustrating as sky crashes and splits.
- Additional Info: Em no thank you but i will do wait. Please resolve these issue of sky crashes, screen freezes and splits.
Report ID: 6965238e22403328a85bd8b8
- Device Type: Infnix Hot 20i
- OS Version: Android 12
- Platform: Android
- Sky Version (Build Number): 0.32.1(363499)
- Bug Description: I can't see my dyed pants!
- I dyed them yesterday with a new color.
- Just now i changed the pants, then try to return to my old dress,
Result: It's showing me same 2 dye that i did a long ago.
Expected result: it should've show me 2 different dyes! - Attachment URL: #screenshots-and-videos message
- Additional Info: N/A
Report ID: 6965242822403328a85bd8ed
kindred wadiBOT
- Device Type: PC (steam)
RAM 8 GB
Intel Core i7
64 bits - OS Version: Windows 11 Pro
- Platform: PC
- Sky Version (Build Number): 32.0
- Bug Description: couldn't use piggy bag and princess carry with friends. The option is not working even after multiple clicks, It freezes but goes to normal after few mins!
- Additional Info: It happens when players using piggy bag or carry emote teleport to home together. After teleporting home it doesn't show up, it appears like in the screenshot. Pls help since it can be very annoying sometimes.
Report ID: 69652f06ae4634cbae658ecb
kindred wadiBOT
- Device Type: iPhone 13
- OS Version: iOS 26.1
- Platform: iOS
- Sky Version (Build Number): 0.32.0 (362723)
- Bug Description: Whenever opening my map, there's a bug showing that there is a wing light to collect, despite having all of them collected
- Additional Info: no
Report ID: 696535b3ae4634cbae65903e
kindred wadiBOT
- Device Type: pc: 11th Gen Intel(R) Core(TM) i5-11400f @ 2.60GHz (2.59 GHz), NVIDIA GeForce RTX 2060, 16 GB RAM
- OS Version: Windows 11 Pro
- Platform: PC
- Sky Version (Build Number): 0.32.1.363499
- Bug Description: Some of my friends constantly appear as unlit even after I light them in the constellation. And I don't receive any light from them. And apparently they aren't getting mine either even tho I light them each time I see they are unlit. I thought this just meant that particular person has been offline for long enough or smth and that they aren't playing but I noticed that their outfits change. And I contacted my friend thru discord and he said that he's not getting my lights and that he's lighting me and I'm not getting it either. We have not blocked each other or anything. I think this is a bug, it has happened to a few people in my friends constellation already. Like 5 ppl are stuck in this cycle rn and I have no way of contacting them about it because we became friends ingame. They must think I'm rude or something for not lighting them
Steps to reproduce:
I log in and light friend
I go about my day
I check constellation, no light back, friend unlit again
Light again
Repeat
Result:
No light even tho friend plays daily :(
Expected result:
Fun social game where the friend system doesn't make it look like my friends don't give me back my light even tho they do
- Additional Info: I haven't found any way to fix this so far, I tried to ask around. I had this issue with a different friend named Skyler and at some point it fixed itself and I can see her online and light her. Not these three tho. And some others that I didn't include in the pic. This issue has been constant across many updates of sky, not just the most recent one. I started playing around Blue Bird and idk when I saw the first one of these bugged people but probably like around a month in?
Report ID: 69654606ae4634cbae6592e3
kindred wadiBOT
- Device Type: PlayStation 5
- OS Version: 25.08-12.40.00.09-00.00.00.0.1
- Platform: PlayStation
- Sky Version (Build Number): 0.32.1
- Bug Description: I can’t change my camera pov to look up or down, it only goes sideways
Result: Can’t fly properly
Expected Result: Be able to look up and down…. - Additional Info: It happens always when im in vault of knowledge, this time also in daylight praire
Report ID: 69655f5eae4634cbae6596d2
- Device Type: Nintendo Switch
- OS Version: v. 21.1.0
- Platform: Nintendo Switch
- Sky Version (Build Number): 0.32.0.362723
- Bug Description: Sky Event: Personality Quiz
Issue: while viewing the personality quiz questions the screen went black and only able to see the illuminated star. Unable to see the visual questions indicator or the answer option displays. Went back to home and home was blacked out as well, only able to see action icons, no surrounding scenery or portals etc - Additional Info: Attempting to select an answer from the quiz options, unable to select responses.
Report ID: 696561ccae4634cbae659757
kindred wadiBOT
- Device Type: iPad (10th generation)
- OS Version: iPadOS 26.2 (up to date)
- Platform: iOS
- Sky Version (Build Number): 0.32.0 (362723)
- Bug Description: • Open Sky on iPad
• Go to Settings → Account
• Choose Log in with Steam
• Steam login screen appears
• Screen immediately resizes incorrectly
• Tap on text fields → keyboard does not open
Results: The game screen is not where it should be
- Additional Info: When signing in to my Steam account on Sky using my iPad, the screen shrinks and does not display in full screen.
The UI becomes misaligned and partially out of frame. When attempting to type login information, the on-screen keyboard does not appear, making it impossible to enter text.
The display remains distorted until the app is restarted.
Report ID: 69657631ae4634cbae659ffb
- Device Type: Nintendo switch
- OS Version: 21.1.0
- Platform: Nintendo Switch
- Sky Version (Build Number): 0.32.0.362723
- Bug Description: After 10 or 15 minutes of game playing, i get a pop-up stating there's a connection error, it results in me being kicked out of the game. This continues on and on. I never had an issue with my connection and I'm still able to play other games which require my connection.
- Steps to Reproduce:
- I don't know how this works.
- clear the error.
- login and continue playing because there is no connection error.
- Result: false error connection
- Expected Result: continue to play without being kicked out due to false error connection.
- Additional Info: I'm clueless and lost.
Report ID: 69657974ae4634cbae65a096
kindred wadiBOT
- Device Type: Ps5
I don't know
Ps5 version
0107f046-35b8-4d07-b344-cb27d23f8555
My camera keeps breaking, one minute I can look around no problem the next I can't look up or down. Its only happened in vault and sanctuary but its recurring and stops my gameplay. - OS Version: Ps5-522
- Platform: PlayStation
- Sky Version (Build Number): 1.67
- Bug Description: My camera keeps breaking, one minute I can look around no problem the next I can't look up or down. Its only happened in vault and sanctuary but its recurring and stops my gameplay.
- Additional Info: No
Report ID: 69658eb7ae4634cbae65a975
- Device Type: ipad air m3
- OS Version: 18.7.1
- Platform: iOS
- Sky Version (Build Number): 0.32.0(362723)
- Bug Description: The game keeps crashing randomly
STEPS
-log on and maybe play 5-10 minutes
-the game would suddenly close
-have to reload game
RESULTS
Many confusions
EXPECTED RESULTS
Not being kicked off the game
- Additional Info: no
Report ID: 69659086ae4634cbae65adcf
kindred wadiBOT
- Device Type: PlayStation 5
- OS Version: 25.08-12.40.00
- Platform: PlayStation
- Sky Version (Build Number): 1.67
- Bug Description: The IAP items will not load. When you press the button to bring up the items the only button that shows up is the “restore” button. I’ve tried logging in and out, restarting my console, I even tried it a few days ago and today… still doesn’t show items for purchase.
- Additional Info: I do know that when I get all the way to the end of the personality area and click home it sends me to the realm portals even though I have aviary village set as home. That part is odd. But I don’t know what else could be wrong.
Report ID: 69659439ae4634cbae65b166
kindred wadiBOT
- Device Type: Nintendo switch
- OS Version: 21.1.0
- Platform: Nintendo Switch
- Sky Version (Build Number): 0.32.0.0362723
- Bug Description: After 5 or 10 minutes of game playing, i get a pop-up that says system error has occured, it results in me being kicked out of the game. This keeps happening and it's affecting me and my playtime at this point.
- Steps to Reproduce:
- I'm not sure how this happens, it just does
- Hit okay
- Relaunch game
- hit the play button
- plays for a little
- Result: false error connection
- Expected Result: continue to play without being kicked out due to false error connection.
- Additional Info: I'm not sure how to get this to be fixed. I'm not a game expert
Report ID: 696599f0ae4634cbae65bd49
kindred wadiBOT
- Device Type: Playstation 5
- OS Version: Playstation 5
- Platform: PlayStation
- Sky Version (Build Number): 1.67
- Bug Description: Unable to Find or Purchase IAP Cosmetics in Current Event
- Additional Info: I’m having an issue accessing the IAP cosmetics for the current event. They don’t appear in the in-game shop or the event area, and I’m unable to purchase them via the PS5 Store.
Report ID: 6965a1adae4634cbae65c1a3
kindred wadiBOT
- Device Type: iPhone 16 Pro Max
- OS Version: iOS 26.1
- Platform: iOS
- Sky Version (Build Number): 0.32.0.362723
- Bug Description: After i updated the app for sky it keeps making both my iPhone 16 Pro Max and s22 samsung phones crash whenever i play the game for like an hour or less than that like 10 min or sometimes less.
- Additional Info: It like automatically like crashes like shuts down the app.
Report ID: 6965a54aae4634cbae65c23c
kindred wadiBOT
- Device Type: iphone 14
- OS Version: ios 18.6.1
- Platform: iOS
- Sky Version (Build Number): 0.32.0 (362723)
- Bug Description: i’m having trouble reaching one specific apple in the 3rd moomin quest and thus can’t proceed any further in the moomin season questline.
Steps to Reproduce:
- start the third seasonal quest in the moomin area
- progress to the apple picking portion of the quest
Result: can’t pick one specific apple and thus can’t finish this quest
Expected result: to be able to pick all the apples and proceed in the quest
- Attachment URL: #screenshots-and-videos message
- Additional Info: nope
Report ID: 6965b904ae4634cbae65c97b
kindred wadiBOT
- Device Type: iPhone 15 pro
- OS Version: iOS 26.1
- Platform: iOS
- Sky Version (Build Number): 0.32.0 (362723)
- Bug Description: When I log into sky, the game logs me off automatically after 5minutes in the game. This has happened to me since two weeks ago. It continues to log me out, and then I have to reopen the game to restart but it continues to happen. I can’t even talk to friends anymore without it shutting down on me. I have tried restarting my phone, but it doesn’t make a difference. I also tried the personality test today and I couldn’t even finish the test, and I tried it twice before quitting sky altogether. I was only online for 10minutes….
- Additional Info: No :/
Report ID: 6965bdecae4634cbae65d017
kindred wadiBOT
- Device Type: iPad (A16)
- OS Version: iPadOS 26.1
- Platform: iOS
- Sky Version (Build Number): 0.32.0.362723
- Bug Description: I got stuck in Eden after giving away winged light with my friends. I believe I might have been flung out of bounds and when the pop-up asked if I wanted to leave without my friends, I clicked no. I was unaware that I was out of bounds, and was waiting on my friends.
Since then, I have been stuck with no access to other areas but the midpoint of all the statues you give winged lights to. Repeatedly crawling does not further me, and I am dropping winged lights despite not having any. Unaware of how to replicate. - Additional Info: Upon initial return, I was not sent to a server with other players. Upon restarting device, app, and after Eden reset, as this event took place Saturday evening (1/10/26) PST, I was not able to progress, nor did I join a server with other visible players.
Forgive me for my lack of correct terminology, as I've just returned from 4-5ish years of not playing. But upon reattempts to progress, I would be forced to crawl, but still drop winged lights? And I would only start with "1".
Additionally, at the time of the incident I believe I had turned into a wisp of light? Which I am sure is the point of Eden, however, I was then launched and unable to progress as intended, as I had been in the purgatory that is attachment/image 1 for about 5-10 minutes?
Report ID: 6965d377ae4634cbae65f487
- Device Type: vivo y33s - OS Version: Android 13 - Platform: Android - Sky Version (Build Number): 32.0
- Bug Description: The candle can be lit but cannot be picked up - Additional Info: I don't know why the light cannot be absorbed or enter the candle. This issue has been ongoing for 3 hours. This problem needs to be addressed because I am not receiving the candle income I should be getting.
Report ID: 6965d4caae4634cbae65f4bb
kindred wadiBOT
- Device Type: Samsung Galaxy A14 - OS Version: Android 15 - Platform: Android - Sky Version (Build Number): 0.32.1 (363499) - Bug Description: I'm stuck, I can't continue the quest. - Additional Info: Nope
Report ID: 6965dd1dae4634cbae65f54a
kindred wadiBOT
- Device Type: Oppo - OS Version: ColorOS 15.0 - Platform: Android - Sky Version (Build Number): 0.32.1 (363499)
- Bug Description: I'm having trouble chatting with friends. The keyboard doesn't appear so I can type. - Steps to reproduce the bug: + Tap the bottom left corner of the screen. - Result: The keyboard doesn't appear. - Expected result: The keyboard appears. - Additional Info: Many other players are experiencing the same issue.
Report ID: 6965e66bae4634cbae65fae7
kindred wadiBOT
- Device Type: Samsung Galaxy A05s - OS Version: Android 15 - Platform: Android - Sky Version (Build Number): 0.32.1 (363499) - Bug Description: Players without wings will appear black in the view of friends/others even after being spotted and added as friends. - Additional Info: None
Report ID: 6965fc88ae4634cbae662aab
kindred wadiBOT
- Device Type: Ipad 5th gen
- OS Version: iPadOS 16.7.12 (20H364)
- Platform: iOS
- Sky Version (Build Number): 0.32.0 (362723)
- Bug Description: the ribbon with paintbrush I’ve purchased did not come to me even though the purchase went through and took my money
Steps to reproduce:
I purchased the item
sky crashed after it said it succeeded purchase
open sky again
Result:
item did not received
Expected Result:
receive item as purchase succeeded
- Additional Info: I don’t know if this relates to it, but I always record every single thing when I purchase something from sky, it is just this time that it does that to me. The not receiving the item I have purchased.
Report ID: 69660720ae4634cbae6635bc
- Device Type: Lenovo laptop IdeaPad Slim 3 14IRU9
Intel(R) Core(TM) 5 120U (1.40 GHz), 16.0 GB, 64bit
- OS Version: P2CN25WW
- Platform: PC
- Sky Version (Build Number): 0.32.1 (363499)
- Bug Description: I can't interact with an already placed item for editing during editing mode in nest
Steps to reproduce
- Enter nest,
- Go into editing mode,
- Attempt to select on an already placed item for editing
Result: Unable to interact with an already placed item
Expected result: The item should be interactable
- Attachment URL: #screenshots-and-videos message
- Additional Info: The bug has been occurring to me for almost a year now
Report ID: 696608dbae4634cbae66366b
- Device Type: iPad Air 3 - OS Version: iOS 18.3.1 - Platform: iOS - Sky Version (Build Number): 0.32.0 (362723)
- Bug Description: Unable to exit the Black Room Steps to Reproduce: 1. Lose all Light Wings 2. Restart the game 3. Pick up the Black Room Light Wing Result: No option to upgrade the Light Wing; unable to leave the Black Room. Expected Result: Upgrade the Light Wing and respawn back to the Encounter Realm.
- Additional Info: Multiple solutions exist, all requiring map refresh. Method 1: During game loading, enter any map first. After loading completes, return to the encounter. Collecting the Black Room's light wings will now upgrade normally. Method 2: Open Settings > Account > Log Out. Then log back in. Collect the Black Room's light wings. Method 3: Enable AR Camera in Settings, then return to the encounter and collect the Black Room's light wings.
Report ID: 696609feae4634cbae6636bb
- Device Type: Ipad 10th gen
- OS Version: iOS 26.2
- Platform: iOS
- Sky Version (Build Number): 0.32.0 (362723)
- Bug Description: was candle running in forest and shortly after grandma I went to the boneyard when my game crashed, so I got back onto the game and I was teleported to the boneyard without even getting near the shrine, and I was teleported to the area where the last hidden forest cutscene would play, and although the jellyfishes were summoned it didn't stop raining, and as I was recording it my game crashed again, then I logged in the game again and after teleporting in the first column/bridge thing I went to the last one, where the same problem mentioned before (jellyfish coming up but rain not stopping) and after that my game crashed again
- Additional Info: no
Report ID: 69660c00ae4634cbae663837
- Device Type: Play station 4
- OS Version: 13.02
- Platform: PlayStation
- Sky Version (Build Number): 1.67
- Bug Description: When in the upper levels in the vault, and also after eden on the way to be reborn, the camera angle does not let me see up of down. I can only move side to side.
Steps to reproduce-
Go up the vault elevator twice, or finish eden and then hug the spirit and fly into the white light, then you are in a place where you cannot move the camera angle up and down.
Result- you cannot see up or down
Expected result- to be able to see up and down.
- Additional Info: After leaving the area, I still cannot move the angle up or down. Restarting the app brings back this ability, until you enter the vault levels, or afterlife again.
Report ID: 69660ccdae4634cbae66396c
kindred wadiBOT
- Device Type: PC AMD Ryzen 5 5600G with Radeon Graphics, 16GB RAM, 8GB GPU
- OS Version: Windows 11 Home
- Platform: PC
- Sky Version (Build Number): 0.32.1 (363499)
- Bug Description: the piggyback sound plays when using cradle carry. steps to reproduce: * offer cradle carry * other person accepts cradle carry. result: the piggyback sound plays with the cradle carry sound expected result: the piggyback sound doesnt play
- Additional Info: it only plays for the person who accepts the offer for cradle carry from what i have seen
Report ID: 69661727ae4634cbae665775
kindred wadiBOT
- Device Type: TCL 60 NXTPAPER - OS Version: Android 15 - Platform: Android - Sky Version (Build Number): 0.32.1 (363499)
- Bug Description: Your friend's outfit becomes the default outfit when moving to a new area. Step 1: Hold your friend's hand. Step 2: Move to a new area. Step 3: Your friend's outfit becomes the Moth outfit. - Additional Info: None
Report ID: 69661ef3ae4634cbae665b0a
kindred wadiBOT
- Device Type: Playstation 5
- OS Version: 25.08-12.40.00.09-00.00.00.0.1
- Platform: PlayStation
- Sky Version (Build Number): 1.67
- Bug Description: The bug that was happening in vault locking my flight up down on controller is now happening in Daylight Prairie. No particular thing that I can establish triggered it, as I was flying with the butterflies. In Vault it also happened randomly, sometimes when getting on the platform, sometimes in flight, different timings as well after restarting the game. For prairie I only tried it the one time and I am no longer attempting replicating it as it very time consuming having to restart, reload, go into realm, replicate, and do it all over an over. As mention for the Vault bug, only restarting the game solves it.
- Additional Info: Nothing else
Report ID: 69662764ae4634cbae66637a
kindred wadiBOT
- Device Type: Nintendo Switch 2
- OS Version: 21.2.0
- Platform: Nintendo Switch
- Sky Version (Build Number): 0.32.0.362723
- Bug Description: Every time I log on to play, I will get kicked out after about 5-10 minutes of play with a message saying "There was a problem, and the software needed to close"
• Steps to reproduce:
° Simply log on to play and continue doing so
° Message pops up within 5-10 minutes
Result: The game will close and i'll reopen it only to repeat steps 1-2
Expected result: Being able to play without getting sent out of the game every few minutes. - Additional Info: Honestly, no. I've restarted my system, updated the game AND the system, my internet connection is good, and all my other online games work perfectly fine. I honestly don't have any clue or inkling why this is happening. Please help!
Report ID: 696637bdae4634cbae667989
- Device Type: iPhone 13
- OS Version: iOS 26.2
- Platform: iOS
- Sky Version (Build Number): 0.32.0.362723
- Bug Description: I cannot get the light from daily quest in daylight prairies.
To reproduce :
- go to prairies (first area after lobby
-try to catch the light - Result : the light cannot be catch even flying actively into it for several seconds
-Expected results : be able to catch the light to complete daily quest - Additional Info: No I don’t think so
Report ID: 69663ac9ae4634cbae667bb2
- Device Type: iPhone15
- OS Version: iOS 26.2
- Platform: iOS
- Sky Version (Build Number): 0.32.0.362723
- Bug Description: while im playing game, the app forcing to close a lot of times
- Additional Info: No attachments
Report ID: 69663afdae4634cbae667bca
- Device Type: iPhone 7 - OS Version: iOS 15.8.5 - Platform: iOS - Sky Version (Build Number): 0.32.0 (362723) - Bug Description: I cannot hear any sound while playing the game, even though my phone's volume is working normally. I have checked the volume settings in the game. - Additional Info: When recording video, the video still has normal game volume.
Report ID: 69663ccfae4634cbae667e3f
kindred wadiBOT
- Device Type: iPhone SE 3rd gen
- OS Version: iOS 18.7.2
- Platform: iOS
- Sky Version (Build Number): 0.32.0 (362723)
- Bug Description: I saw that there was something done with game crashing but for me it still happens the same. Just on the way from home to grandma in forest today it crashed 3 times
- Additional Info: Problem present since last update
Report ID: 69664649ae4634cbae668474
kindred wadiBOT
- Device Type: iPhone XS Max - OS Version: iOS 18.7.2 - Platform: iOS - Sky Version (Build Number): 0.32.0
- Bug Description: Steps to reproduce this bug: Log in to the game, find friends in your constellation, join them, and then you get kicked out of the game. - Additional Info: I think it's similar to the bug where you get kicked out of the game while playing.
Report ID: 69665567ae4634cbae668b19
kindred wadiBOT
- Device Type: PC (AMD Ryzen 9 7940HS, NVIDIA GeForce RTX 4060 Laptop, SSD 2TB)
- OS Version: Windows 11
- Platform: PC
- Sky Version (Build Number): 0.32.1.363499
- Bug Description: - Steps to reproduce: Complete Eden and be reborn at beginning of Aviary Village.
- Result: Cape blowing in wind heard loudly after landing, even during cutscene. Can still be heard during normal gameplay.
- Expected result: Cape blowing in wind only heard in windy areas.
- Additional Info: - Additional Info: Only happens occasionally when Eden is completed. Can be adjusted in audio settings (Sound Effects). Moving between realms does not fix issue. Fixed upon game restart.
Report ID: 69665ee1ae4634cbae669957
kindred wadiBOT
- Device Type: iPhone 14
- OS Version: iOS 26.2
- Platform: iOS
- Sky Version (Build Number): 0.32.0 (362723)
- Bug Description: Offline friend appears to be chatting in game when viewing shared memories.
- Light offline friend's star
- View any shared memory that contains recorded speech
- Friend that was lit appears to be chatting when chat button pressed as "........."friend name"" although they are offline
This has occured with multiple different friends and has been reproduced in game a number of times.
- Attachment URL: #screenshots-and-videos message
- Additional Info: No
Report ID: 696662c9ae4634cbae66a20b
kindred wadiBOT
- Device Type: iPhone 13 and iPhone 16 Pro Max - OS Version: iOS 26.2 (23C55) - Platform: iOS - Sky Version (Build Number): 0.32.0 (362723)
- Bug Description: >>>Frequent crashes during flight. Examples: while traversing maps, teleporting friends, or mid-flight. All result in crashes. - Expected Result: Following the technician's announcement that this bug was fixed, I expected smooth map traversal without crashes. - Additional Info: Only IT knows the clues to resolve this. It's beyond my expertise, but I'm also eager to understand why it keeps crashing.
Report ID: 6966672eae4634cbae66a27f
kindred wadiBOT
- Device Type: PS5
- OS Version: PS5 25.08
- Platform: PlayStation
- Sky Version (Build Number): 0.32.1.363499
- Bug Description: Unable to look up and down while playing on PS5
- Additional Info: No. It started after the recent patch was sent out.
Report ID: 696678c0ae4634cbae66a520
kindred wadiBOT
- Device Type: 2021 MacBook Pro, Apple M1 Pro chip w/10 core GPU, 16 core GPU, 16GM RAM
- OS Version: Tahoe 26.1
- Platform: iOS
- Sky Version (Build Number): 0.32.0.3(62723)
- Bug Description: Game is still crashing unpredictably in iOS played on MacBook
Steps to reproduce:
-Log in to game, start playing
-Crashes at any time - sometimes twice within 5 minutes, sometimes after 40 minutes. Very random, does not seem to be triggered by any particular motion/location/activity/item/etc.
-Result: not able to complete tasks in-game or effectively play Sky with friends
-Expected result: being able to play with only rare/occasional interruption
(I know you're waiting on approval for your hotfix from Apple. Just adding data in case it helps. Still happening similarly on Switch as well.) - Additional Info: Internet connection is stable, sometimes running Discord & one Firefox tab in background, other times not running anything but Sky. No other apps experiencing issues. I do get a crash report every time, could submit those if helpful.
Report ID: 69668ba922d1174308bfde2f
kindred wadiBOT
- Device Type: PC,
CPU: i5-4460
GPU: NVIDIA GeForce GTX 650
RAM: 8GB DDR3 - OS Version: pc
- Platform: PC
- Sky Version (Build Number): 21414931
- Bug Description: When playing the game, this happens (i think) when there is a lot of glowing resources present. My screen floods with white or red (when theres a shard around I think) and completely engulfs my screen. This has happened numerous times, will not go away unless I fully restart my game.
Steps to reproduce(?)
- Go to an area where there are a lot of butterflies or objects that produce a large glare effect.
- Move camera around a lot, I think the motion blur amplifies this effect somehow.
Result: The effect should become too harsh and eventually cover the screen
Expected Result: This shouldn't happen
- Additional Info: I have had this happen in isle of dawn, hidden forest, daylight prarie and golden wasteland as far as i can remember.
Report ID: 69668ffc22d1174308bfde94
kindred wadiBOT
- Device Type: PlayStation 5 Pro
- OS Version: 25.08-12.40.00.09-00.00.000.1
- Platform: PlayStation
- Sky Version (Build Number): 1.67
- Bug Description: Some of the candles in the Golden Wasteland temple are missing.
- Steps to reproduce:
-- Go to Golden Wasteland temple
-- No candles (nor light from them) - Expected result: The candles should be there.
- Additional Info: No
Report ID: 69669bd322d1174308bfdf77
kindred wadiBOT
- Device Type: PS4
- OS Version: PlayStation 4 System Software 13.02
- Platform: PlayStation
- Sky Version (Build Number): 1.67
- Bug Description: When I go into the Alice in Wonderland area, I can't turn my camera up and down to see as I fly. I can control the camera in every other location in sky but the Alice in Wonderland.
- Steps to Reproduce
- Go to Alice in Wonderland Area
- Try to move the camera up and down to see from above and below.
Result: You can only turn camera left and right since the recent update.
Expected Result: Camera should be easy to control from all angles like the rest of Sky.
(Thank you for your hard work!)
- Additional Info: That is all, should be pretty easy to replicate. It's the same for my other accound and my friend when we join in the area.
Thank you again! 💙
Report ID: 6966acb822d1174308bfe4a8
kindred wadiBOT
-
Device Type: PlayStation
-
OS Version: PlayStation 4 (13.02)
-
Platform: PlayStation
-
Sky Version (Build Number): 1.67
-
Bug Description: The new event IAP’s aren’t showing up in the shop.
-
Steps to Reproduce:
- go to the new personality test event area
- walk to the IAP place and press on the button
- open to see no options to buy the new IAP glasses, hats etc.
- the IAP’s aren’t visible in the general shop tab via the menu either.
-
Result: cannot see the IAP prices or the IAP’s in general, they don’t appear.
-
Expected Result: to be able and purchase an desired IAP, or just look what the prices are, to see if I could possibly buy the item.
-
Additional Info: None
Report ID: 6966d5f922d1174308c0073a
kindred wadiBOT
-
Device Type: iPhone 13 Pro Max
-
OS Version: iOS 26.1
-
Platform: iOS
-
Sky Version (Build Number): 0.32.0 (362723)
-
Bug Description: - unable to play for long periods of time without the game crashing
Reproduction
-get into the game
-Try to play around 20-30 minutes
-proceed to watch game crash and be booted out of the game, having to restart my progress again -
I expected to play the game in one sitting without needing to keep relogging back in
-
Additional Info: -
Report ID: 6966db4622d1174308c0106a
kindred wadiBOT
- Device Type: ipad air 3rd generation
- OS Version: iOS 18.6.2
- Platform: iOS
- Sky Version (Build Number): 0.32.0.362723
- Bug Description: Friends that I’ve added on my journey throughout sky via candles haven’t been registered in my Friends constellation, so i’m unable to contact or find them again. This has happened twice, and both are moths.
Steps to reproduce:
befriend someone using a candle in Daylight Priarie
exit the app
log in to sky and wait for the friends constellation to load
result: friends that i’ve added aren’t on my friend constellation.
expected result: they should have been registered as a friend, i would be able to teleport to them or find them in my constellation.
this has been more disheartening to me since they’re both moths who needed my help - one of the moths showed up in my constellation before i exited the app, i never found them the next day. the other moth hasn’t showed up in my constellation and they were really confused so i was trying to support them, but i had to exit the app as my ipad died and i could no longer rejoin them on the constellation since i couldn’t find them. if i could find them again that would be really helpful. i don’t have this issue with friends i add using sky codes. thank you so much for your support, i really appreciate it!!
- Additional Info: i’m not sure but since the game has been bugging recently this could be related?
Report ID: 6966e83222d1174308c01670
kindred wadiBOT
- Device Type: iPhone 16 Pro Max
- OS Version: iOS 26.2
- Platform: iOS
- Sky Version (Build Number): 0.32.0362723
- Bug Description: After i updated the app for sky it keeps making both my iPhone 16 Pro Max and s22 samsung phones crash whenever i play the game for like an hour or less than that like 10 min or sometimes less.
- Additional Info: It like automatically like crashes like shuts down the app and sometimes it like makes a sound when the app shuts down.
Report ID: 6966ee6222d1174308c01bf0
kindred wadiBOT
- Device Type: iPhone 14
- OS Version: iOS 26
- Platform: iOS
- Sky Version (Build Number): 0.32.1
- Bug Description: Sky frequently crashes
Steps to Reproduce: Playing the game (seems pretty random more frequent when playing with friends)
Result: game crashes
Expected Result: No crashing - Additional Info: It was a know issue that was supposed to have been fixed
Report ID: 6966ff1622d1174308c03b05
kindred wadiBOT
- Device Type: Macbook
- OS Version: Version 26.2
- Platform: iOS
- Sky Version (Build Number): 0.32.1
- Bug Description: Even after hotfix, game keeps crashing every 5 minutes and when loading the game, it is just a black screen.
- Additional Info: no
Report ID: 6967060522d1174308c0522b
kindred wadiBOT
- Device Type: iPhone 13 Pro Max
- OS Version: 18.6.2
- Platform: iOS
- Sky Version (Build Number): 0.32.1 (364087)
- Bug Description: Keep crashing nothing in particular I think causes it just keeps crashing randomly at first. But now whenever I try to join my friend I keep crashing
- Additional Info: Not really sorry
Report ID: 69670cb222d1174308c055f3
- Device Type: iPhone 16
- OS Version: 26.2
- Platform: iOS
- Sky Version (Build Number): 0.32.1 364087
- Bug Description: I can’t connect to game servers via WiFi, only when switch to cellular data
Steps to reproduce:
-start the game
-log in (doesn’t matter which account I use to do it)
-wait
-result: get a message stating “no es posible conectar con el servidor, revisa tu conexión a internet”
-expected result: start the game
- Additional Info: I’m guessing it’s some kind of DNS error
Report ID: 69670f0222d1174308c0567c
- Device Type: PC steam CPU：Intel(R) Core(TM) i7-9750H CPU @ 2.60GHz - OS Version: GPU Intel(R) UHD Graphics 630 RAM pictrue 作業系統版本為win11 - Platform: PC - Sky Version (Build Number): 0.32.1.363499
- Bug Description: 遊戲渲染出了嚴重的問題 - Additional Info: -
Report ID: 69670f9622d1174308c056aa
- Device Type: Google Pixel 10 - OS Version: Android 16 - Platform: Android - Sky Version (Build Number): 0.32.1 - Bug Description: The game crashes when performing the King's Spirit Liberation in the Crescent Moon Oasis area of the Nine-Colored Deer region. - Additional Info: None
Report ID: 6967124a22d1174308c05716
kindred wadiBOT
- Device Type: IPAD AIR 16
- OS Version: iOS 18.6.2
- Platform: iOS
- Sky Version (Build Number): 0.32.0 (362723)
- Bug Description: • logged in
• went for wing run
• game crashed
• rejoined sky
• crashed once again - Additional Info: No, I just keep on crashing out of the game
Report ID: 6967200d22d1174308c05ba8
kindred wadiBOT
- Device Type: iPhone 16 pro
- OS Version: iOS 26.1
- Platform: iOS
- Sky Version (Build Number): 0.32.1 (364087)
- Bug Description: In Praire Peaks, starting the quest about photographing the light creature.
Every picture goes fine, until I reach the last picture.
I do what I am supposed to, same as the previous pictures, I zoom in on the creature, wait for the camera to flash white which means I have the right shot and then take the picture.
Expected result would be for the picture to count and the quest to be completed.
The actual result is that the picture is not getting registered, therefore not completing the quest and being unable to progress. - Attachment URL: #screenshots-and-videos message
- Additional Info: I don’t. No matter how close I get to the creature or what position I take, the result is the same. It doesn’t get completed. I’ve tried on multiple days.
Report ID: 696741f622d1174308c06725
kindred wadiBOT
- Device Type: Itel RS4
- OS Version: Android 13
- Platform: Android
- Sky Version (Build Number): 0.32.1 (363499)
- Bug Description: I got stuck in the clouds after I went home
- Steps to Reproduce:
- I got a split server from my friends in Hidden Forest Brook
- I went back home through the portal menu
- I waited for the constellation icon to show up so I could join my friends back
- Result: Before I could tap the icon, I suddenly got transferred to the clouds, just floating, not coming down
- Expected Result: this shouldn't be happened
- Additional Info: - I couldn't press home through portal on setting or wings menu, since I'm already home
- The only option I had was to relog
Report ID: 696749c722d1174308c06eb1
kindred wadiBOT
- Device Type: PC (AMD Ryzen 7 2700X Eight core, Nvidia GeForce GTX 960, 16 GB RAM, SSD 112(or 120) GB)
- OS Version: Windows 10
- Platform: PC
- Sky Version (Build Number): 32.1 (21414931)
- Bug Description: I can't log in Sky from PC. When It starts to load after clicking the middle button the screen don't want to load the world
- Additional Info: It all worked before the latest update
Report ID: 69674e9122d1174308c07c86