#🦋completed-bug-reports | Sky: Children of the Light | Page 1

kindred wadiBOT Dec 18, 2025, 4:25 AM

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Device Type: Galaxy A56
OS Version: Android 15
Platform: Android
Sky Version (Build Number): 0.31.6 (360232)
Bug Description: I cant unlock the friendship points of this spirit
Additional Info: Không...

ThatTurtleBot

Live Bug Report

Author:
todegott (1200643096933834762)

kindred wadiBOT Dec 18, 2025, 4:45 AM

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Device Type: Processor Intel(R) Core(TM) i5-7400 CPU @ 3.00GHz 3.00 GHz
Installed Memory (RAM) 32.0 GB
Storage 233 GB SSD CT250MX500SSD1, 932 GB HDD WDC WD10EZEX-22MFCA0
Graphics NVIDIA GeForce GTX 1070 Ti (8 GB)
System Type: 64-bit Operating System, x64 Processor
OS Version: Windows 10
Platform: PC
Sky Version (Build Number): 0.31.6 (359532)
Bug Description: After version 0.31.0, uncollected candles are not displayed correctly.

Reproduce the steps:

The most obvious way to find them is to go to the Sea Urchin Eruption Area in Yunno Sanctuary, where the Candlelight Points do not appear after the Dark Rot has been burned.

Detailed records:
https://wadebbqwall2.notion.site/0-31-0-25d1cd4e44d08090afa7d5fca0a9b2a9?source=copy_link

Additional Info: No, please focus on fixing the problem.

ThatTurtleBot

Live Bug Report

Author:
wadebbqwall2 (364054005988458497)

kindred wadiBOT Dec 18, 2025, 5:32 AM

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Device Type: Redmi note 12 pro
OS Version: Android 13
Platform: Android
Sky Version (Build Number): 0.31.6 (360232)
Bug Description: Another seasonal candle is missing (about 20 days ago I filed a report because two candles were missing from my account compared to my friends' accounts)
• Join Sky
• Log in
•Collect extra candle per season pass
•Buy the last heart
• I realized that another candle had disappeared from my account.
Additional Info: Improving seasonal candle collection sometimes prevents me from collecting them or only collects them one by one.

ThatTurtleBot

Live Bug Report

Author:
tamaki_gift (794400465596842025)

kindred wadiBOT Dec 18, 2025, 6:21 AM

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Device Type: iPad Air 4 (MYFQ2VC/A)
OS Version: IOS 18.2
Platform: iOS
Sky Version (Build Number): 0.31.6 (359532)
Bug Description: - go to Bearhug Hermit for today’s daily
enter the race
experiencing POV moving erratically, and hard to navigate race
Additional Info: My friend said it seemed to be the same pattern each time.

ThatTurtleBot

Live Bug Report

Author:
.bumpy. (749953509885214720)

kindred wadiBOT Dec 18, 2025, 7:03 AM

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Device Type: Honor Pad X9
OS Version: Android 13
Platform: Android
Sky Version (Build Number): 0.31.6.360232
Bug Description: Can't collect spells in the new event
Additional Info: even after logging in or restarting the game, i can't still collect it. same results when i tried opening the game in another device

ThatTurtleBot

Live Bug Report

Author:
mishyycl (934802786351198219)

kindred wadiBOT Dec 18, 2025, 8:29 AM

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Device Type: iPhone 15
OS Version: iOS 18.7.2
Platform: iOS
Sky Version (Build Number): 0.31.6(359532)
Bug Description: 史力奇髮型無法穿戴福娃面積，會穿透
Additional Info: 沒了

ThatTurtleBot

Live Bug Report

Author:
xianvision (1448087976918650984)

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Device Type: iPhone
OS Version: ios18.5
Platform: iOS
Sky Version (Build Number): 0.31.6
Bug Description: 再看一次
Additional Info: 我的鹿角無法染色

ThatTurtleBot

Live Bug Report

Author:
shiqi_0618 (707916476753117214)

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Screenshot_2025-12-18-16-23-13-183_com.google.android.permissioncontroller.jpg

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Screenshot_2025-12-18-16-23-00-643_com.tgc.sky.android.jpg

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Device Type: POCO F7
OS Version: android 11
Platform: Android
Sky Version (Build Number): 31.6
Bug Description: cant save my photos although i already enabled permission, it gets to the point i have to reinstall the game
Additional Info: i can only save photos when i reinstall the app

ThatTurtleBot

Live Bug Report

Author:
imcool3356 (976656456432631818)

kindred wadiBOT Dec 18, 2025, 8:52 AM

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Device Type: Samsung a56, samsung tab s9 fe
OS Version: One Ui 8.0, Android 16
Platform: Android
Sky Version (Build Number): 0.31.6 (360232)
Bug Description: I cannot save my photos even thought I have already enabled the permissions. When I tried reinstalling sky then re-downloaded, I finally could take and save photos. However, a while later, the issue came back, I reinstalled the game then it let me save photo again. But just a moment later, the issue came back again. I tried multiple time and it's still like that.
Additional Info: It's really annoying because I genuinely just want to take screenshot to capture the fun in game, the space i build, and this bug has ruined the moment. Everytime i want to take screenshot, I will need to go over-re install the game, really tiring. Please help me fix this bug.

ThatTurtleBot

Live Bug Report

Author:
joryjoan (867831660678873088)

kindred wadiBOT Dec 18, 2025, 9:46 AM

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Device Type: Itel S23
OS Version: Android 12
Platform: Android
Sky Version (Build Number): 0.31.6.360232
Bug Description: Every time I go to Eden, I always get 1 Eden candle even though I have activated or almost activated all the statues in Eden
Additional Info: Also, every time I buy and open a friendship tree with Eden candles, my wing light is reduced.

ThatTurtleBot

Live Bug Report

Author:
kangkrupuk_ (678545272229462029)

kindred wadiBOT Dec 18, 2025, 10:51 AM

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Device Type: iPhone 11 - OS Version: iOS 18.6 - Platform: iOS - Sky Version (Build Number): 0.31.6
Bug Description: I gained 1 winglight while moving through the wind tunnel - Process description: When I used the wind tunnel to fly to map 1 and exited, the winglight count was 0, but when I moved to map 6 (Golden Desert), I gained an additional 1 winglight. The flight path from map 1 to map 6 did not loop back to the point with the automatic winglight.
Proof: The candle light in the wind cave containing the winglight is still there. - Result: My nocape character gained 1 winglight for no reason. - Expected result: I should still have no wings.
Additional Info: Please verify the wind cave using the same method I used for proof, as I was accompanied by another Skykid throughout the process, and that Skykid still had the candle light in the wind cave containing the winglight. This proves we did not enter it.

ThatTurtleBot

Live Bug Report

Author:
ngermetlam (758386835683934209)

kindred wadiBOT Dec 18, 2025, 11:46 AM

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Device Type: iPad 9th generation
OS Version: iOS 18.5
Platform: iOS
Sky Version (Build Number): 0.31.6 (359532)
Bug Description: It shows that I have something new in the closet, even tho I don’t
To reproduce:
-buy a cosmetic
-go to home
-go to the closet
-leave the closet
-result: the red dot won’t disappear
-expected result: the red dot should disappear
Additional Info: –

ThatTurtleBot

Live Bug Report

Author:
chrrsdmb (712593733404590152)

kindred wadiBOT Dec 18, 2025, 1:12 PM

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Device Type: Samsung Galaxy S25 Ultra
OS Version: Android 16
Platform: Android
Sky Version (Build Number): 0.31.6 (360232)
Bug Description: Controller can't throw (right trigger) snowballs, touch only. Works fine for making the snowballs.
Additional Info: No

ThatTurtleBot

Live Bug Report

Author:
.prince_monstxr. (709001432065638462)

kindred wadiBOT Dec 18, 2025, 1:27 PM

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Device Type: os: windows 11
processor: 12th Gen Intel Core i7-12700F
RAM: 16gb
GPU: NVIDIA GeForce RTX 3060
OS Version: windows 11
Platform: PC
Sky Version (Build Number): 0.31.6.359532
Bug Description: It says i have and item in my hair selection
log into game
check the hair selection
result: it says there a item there but there isnt
expected result: the notification of the item going away
Additional Info: -

ThatTurtleBot

Live Bug Report

Author:
silluett (769490793094184980)

kindred wadiBOT Dec 18, 2025, 2:32 PM

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Device Type: Intel Core i3 Comet Lake 10110U, Intel UHD Graphics, 16GB DDR4, 256GB SSD NVMe PCIe - OS Version: Windows 10 - Platform: PC - Sky Version (Build Number): 0.31.(359352) - Bug Description: Standing posture and holding items such as umbrellas are misaligned - Additional Info: None

ThatTurtleBot

Live Bug Report

Author:
blkstr_bro (1120333941493223527)

kindred wadiBOT Dec 18, 2025, 3:54 PM

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Device Type: Intel Core i9-14900KF, NVIDIA GeForce RTX 4080 Super, 11GB used of 32GB 4400MHz DDR5 RAM, SSD 2TB
OS Version: Windows 11
Platform: PC
Sky Version (Build Number): 0.31.6 (359532)
Bug Description: Topic: Multiple ongoing animation issues on all platforms
List of ongoing animation issues:
Animations and emotes cancel instantly when the player begins to move
Animations and emotes cancel instantly when being led in hand by a moving player
Spirits don't animate properly in many past seasons' cutscenes
Spirits get stuck performing animations or get stuck standing/sitting
Spirits don't animate back at the player when their friendship trees are opened
The piggyback animation for hopping onto friend's shoulders doesn't play properly
The player may not sit properly in Aviary's salon chairs
A change in the player model's arms causes various clipping issues and poor arm posing when holding items, on all avatar sizes

Result: A variety of animation issues cause difficulty communicating, deform the player avatar, make NPCs and player avatars behave incorrectly, and takes immersion out of the game.

Expected result: These animation issues should be resolved. Players should be able to emote freely, spirits should be responsive and animated, and player models should move and behave correctly in these scenarios.

Additional Info: Please watch the video for evidence and detailed explanation of all of these issues.
All of these issues are present in 0.31.x versions of the game. I check all of these issues every major update to see if they're resolved. If they are, I will remove them from the video.

ThatTurtleBot

Live Bug Report

Author:
mony (180802643596279809)

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Device Type: iOS - iphone 11
OS Version: 18.6.2
Platform: iOS
Sky Version (Build Number): 0.31.6.359532
Bug Description: steps to reproduce:

wear the festive horns
go to dye workshop and dye the horn
result: the horns stay undyed
expected result: horn changed colour

Additional Info: maybe because:

a season spirit is following me?
i changed the lighting?
i just bought the item?

ThatTurtleBot

Live Bug Report

Author:
fairyienheit (626688025962872844)

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Device Type: Switch
OS Version: Nintendo switch
Platform: Nintendo Switch
Sky Version (Build Number): 0.31.6.359532
Bug Description: I got stuck in the animation for rekindling a spirit again.

Steps to reproduce:
Be in an area or load into it while someone else is completing a spirit

Attempt to light spirit without having initiated the memory to find the spirit.

Result: Softlocked out of movement, menu, and control of even camera as scene doesn’t fully play as intended, stuck with Strange framing of screen
Expected result: either to see the cutscene, or that it somehow wouldn’t work without having started the memory trail

Additional Info: This sitting isn’t my own action, it’s after a while, and I think it may have something to do with the spirit isn’t loaded in position on my screen for the cutscene to track them, never being able to reach the “end cutscene” conditions as there’s no character present to play out the scene

ThatTurtleBot

Live Bug Report

Author:
merlin0827 (193231117900316672)

kindred wadiBOT Dec 18, 2025, 4:34 PM

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Device Type: Samsung Galaxy S23 Ultra
OS Version: Android 16
Platform: Android
Sky Version (Build Number): 0.31.6 (360232)
Bug Description: red dot notification for new item in prop closet does not clear, even though i see no item marked as new https://youtu.be/UbTRerHA15Q
Additional Info: no

ThatTurtleBot

Live Bug Report

Author:
alexdolly (295762764234752000)

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Device Type: iPhone 12 Pro Max
OS Version: iOS. 18.6.2
Platform: iOS
Sky Version (Build Number): 0.31.6 (359532)
Bug Description: Days of Feast Antlers dye isn’t showing up

• Steps to Reproduce :

Login to Sky as normal
Decided to wear Days of Feast antlers’ dye version
After wearing it, it still shows as default color instead of dye…

• Result : Days of Feast antlers dye isn’t showing up to my Skykid

• Expected Result : Antlers dye would be showing up

Additional Info: No

ThatTurtleBot

Live Bug Report

Author:
shadowmaliza04 (688281250691416065)

kindred wadiBOT Dec 18, 2025, 4:56 PM

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Device Type: Intel Core i9-14900KF, NVIDIA GeForce RTX 4080 Super, 11GB used of 32GB 4400MHz DDR5 RAM, SSD 2TB
OS Version: Windows 11
Platform: PC
Sky Version (Build Number): 0.31.6 (359532)
Bug Description: Topic: Red dot notification and blue flash in realm closets may only be cleared by equipping new cosmetics in Nest's closet

Steps to reproduce:

Purchase a new item from the Days of Feast event.
Equip the item in a realm closet, and step out. The red dot and blue flashing light in the closet don't disappear.
Enter a Nest and equip the same item via the wardrobe closet prop.
The red dot and blue flash are now cleared in all realms' closets.

Result: The new item notifications no longer harass the player when equipping the item in the Nest.

Expected result: The new item notifications should be cleared when first equipping the item in any location.

Additional Info: I'm not sure if this only works for items in Props closet slot, I only tried it with Snowboard prop.

ThatTurtleBot

Live Bug Report

Author:
mony (180802643596279809)

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Screenshot_2025-12-18-23-44-18-067_com.tgc.sky.android.jpg

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Device Type: Redmi k60
OS Version: Android 13
Platform: Android
Sky Version (Build Number): 0.31.6
Bug Description: Tôi không thể mua tim từ spirit migrating manta whisperer
Additional Info: Tôi không

ThatTurtleBot

Live Bug Report

Author:
phuc6774 (753158769495769118)

kindred wadiBOT Dec 18, 2025, 5:54 PM

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Device Type: iPhone 15
OS Version: iOS 26.1
Platform: iOS
Sky Version (Build Number): 0.31.6 (359532)
Bug Description: New Items with red dot in closet keep calling despite putting them on already.

Steps to reproduce:
• Bought items from days of feast
•Went to closet
•Put the items on
•Red dot won’t go away and closet keeps calling me to it.

Expected Results:
the closet stops yelling at me after redeeming my items

Additional Info: -

ThatTurtleBot

Live Bug Report

Author:
girlmedic (835339830706831442)

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Device Type: Samsung Galaxy S25
OS Version: Android 16
Platform: Android
Sky Version (Build Number): 0.31.6 (360233)
Bug Description: I can't dye my hair.
Steps to reproduce:
Wear the first hair piece, the one you are wearing when you first download the game.
Enter the dye workshop.
Dye the bead piece of the hair.
Leave the dye work shop.
Change your hair to a different hair style, then change it back.
Result: The hair is no longer dyed, there is no options to select the dyed version, and you have the same amount as dyes as before dyeing it.
Expected results: The hair has the options to select the dyed version, and takes the dyes used.
Additional Info: It let's me dye anything else, just not the hair.

ThatTurtleBot

Live Bug Report

Author:
racoon.0722 (960993377799766046)

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Device Type: Intel Core i9-14900KF, NVIDIA GeForce RTX 4080 Super, 11GB used of 32GB 4400MHz DDR5 RAM, SSD 2TB
OS Version: Windows 11
Platform: PC
Sky Version (Build Number): 0.31.6 (359532)
Bug Description: Topic: Player can walk backwards after viewing Migrating Manta Whisperer's friendship moment

Steps to reproduce:

Reach friendship tier 4 with Migrating Manta Whisperer and go to Valley Citadel to view their friendship moment.
After the moment ends, the player will be able to walk directly backwards.
Entering a flight mode and landing back on the ground doesn't resolve the issue.
Using any emote type doesn't resolve the issue.
The issue was resolved when I went back to Homespace portals.

Result: The player can walk directly backwards in Valley Citadel until they leave the area.

Expected result: The player shouldn't unlock moonwalking capabilities by viewing a friendship moment.

Additional Info: N/A

ThatTurtleBot

Live Bug Report

Author:
mony (180802643596279809)

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Device Type: Intel Core i9-14900KF, NVIDIA GeForce RTX 4080 Super, 11GB used of 32GB 4400MHz DDR5 RAM, SSD 2TB
OS Version: Windows 11
Platform: PC
Sky Version (Build Number): 0.31.6 (359532)
Bug Description: Topic: Default moth hair does not save dye loadout

Since the option became available to dye the default moth hair in 0.29.5, the hair has never actually been able to keep its dye appearance.

Steps to reproduce:

Equip moth hair and dye it in the dyeing station.
The hair band appears dyed for the rest of your session, but it has no dye styles when opening the closet. The teardrop icon isn't filled in.
The dye style is also missing if you switch to a different hairstyle then re-equip the moth hair.
The dye style is gone when the game is restarted.

Result: The default moth hairstyle can't keep its dye appearance between game sessions. You can't change to another hairstyle and keep the dyed moth hair without having to re-dye it.

Expected result: The default moth hair should be able to dye, as the teardrop icon and presence in dye station menu indicate.

Additional Info: - Other players are able to see the dyed version.
The dye you used for the style is never deducted from your account.
If you attempt to make a third style, there is no warning screen saying you must overwrite a previous style.

ThatTurtleBot

Live Bug Report

Author:
mony (180802643596279809)

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Device Type: Samsung Galaxy A52
OS Version: Android 14
Platform: Android
Sky Version (Build Number): 0.31.6 (360232)
Bug Description: A grid shows up in dark-ish spaces
Steps to reproduce:
walk in a cave (for example, the one next to the Isle of Dawn temple)
look down
Additional Info: Visible at the bottom of the screen, close to where my sky kid is
This also showed up in the Sanctuary Islands in the winding cave with crabs, looked exactly the same

ThatTurtleBot

Live Bug Report

Author:
noodle2456 (454597539287662592)

kindred wadiBOT Dec 18, 2025, 7:07 PM

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Screenshot_2025-12-16-23-46-30-162_com.tgc.sky.android.jpg

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Device Type: Redmi Note 14 Pro android 15 AP3A 240905.015.A2
OS Version: Android 15
Platform: Android
Sky Version (Build Number): 31.6
Bug Description: My prop shrain won't stop blinking after I bought the festival board. I've already equipped the board it still keeps blinking.
Additional Info: No just happened after I bought the board

ThatTurtleBot

Live Bug Report

Author:
sleepy20s (469448462073593856)

kindred wadiBOT Dec 18, 2025, 7:46 PM

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Device Type: iPad Pro 11-inch (M4)
OS Version: iOS 18.6.2
Platform: iOS
Sky Version (Build Number): 0.31.6 (359532)
Bug Description: I keep getting server split after joining a friend at the village of dreams.

log on
open constellation
join a friend who is at village of dreams (days of feast event)
get split after a few moments.. and try again…
and again..

Additional Info: must be the event..

ThatTurtleBot

Live Bug Report

Author:
thatskyamber (398082175699779585)

kindred wadiBOT Dec 18, 2025, 9:56 PM

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Device Type: asus laptop
Processor 13th Gen Intel(R) Core(TM) i9-13900H (2.60 GHz)
Installed RAM 16.0 GB
System type 64-bit operating system, x64-based processor
512 gb pcle 3.0 nvme m.2 SSD
OS Version: windows 11
Platform: PC
Sky Version (Build Number): 31.5
Bug Description: i cannot unlock the node of the current traveling spirit it shows that ive already unlocked it when i just came online right now.
this issue happened with the traveling spirit group aswell im very sad i wanted to upgrade my wings but this keeps happening.
Additional Info: i dont really know why this could happen note that the hair for this spirit ive had it since last time it visited.

ThatTurtleBot

Live Bug Report

Author:
auvvry (1138275222110359653)

kindred wadiBOT Dec 18, 2025, 11:56 PM

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Device Type: Nintendo Switch (OLED)
OS Version: Ver. 21.1. but this has happened to me in prev. Ver
Platform: Nintendo Switch
Sky Version (Build Number): 0.31.6
Bug Description: When attempting to progress the friendship tree for Manta Whisperer and Butterfly from most recent event into their final tier, I am unable to despite having completed their activities. A fellow sky kid suggested this may be because I accidentally progressed their friendship past their trust rank. The message received upon attempting to progress is "this moment cant be relived right now, try again in two days".

Steps to recreate:
Advance Manta Whisperer/Butterfly to right before their final tier
Click on the icon to progress as usual

Expected result:
Final tier for spirit unlocks

Additional Info: Someone suggested this may be because ive taken their friendship level too high. This hasn't happened with any other spirits. Im a regular season pass buyer so the possibility of not being able to get everything this season is kinda making me crash out a bit 😔

ThatTurtleBot

Live Bug Report

Author:
floraldisaster (317817976982208512)

kindred wadiBOT Dec 19, 2025, 1:24 AM

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Device Type: iPad (9th Generation)
OS Version: iPadOS 18.6.2 (22G100)
Platform: iOS
Sky Version (Build Number): 0.31.6 (359532)
Bug Description: I can’t access the latest quest for Season of Migration and it won’t let me progress from the previous quest.

Steps to Reproduce:
- Log in to Sky and transport to Isles of Dawn area by Season guide.
- Transport to latest quest area.
Result: Will be transported to Great Wasteland lobby and will not be allowed to progress past the previously done quest.
Expected Result: Be transported to latest quest area, the Ark, and allowed to progress quests.

Attachment URL: #screenshots-and-videos message
Additional Info: It now says that I’ve completed the quest in gw, but it still won’t allow me to progress or let me redo the quest again.

ThatTurtleBot

Live Bug Report

Author:
coconutty_gurl (862486356822327327)

kindred wadiBOT Dec 19, 2025, 3:38 AM

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Device Type: Samsung GalaxyA24
OS Version: Android 15
Platform: Android
Sky Version (Build Number): 0.31.6 (360232)
Bug Description: Login attempts are not possible.
how to reproduce: Logged in with Facebook account.
result: goes to a black screen, nothing loads, nothing changes after waiting a few minutes. it's been a week already.(;;)
expected outcome: normal login possible and proper compensation for wasted time
Additional Info: I don't know.

ThatTurtleBot

Live Bug Report

Author:
uu_1.0 (805794666439901270)

kindred wadiBOT Dec 19, 2025, 3:59 AM

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Device Type: iphone 16
OS Version: ios 18.6.1
Platform: iOS
Sky Version (Build Number): 0.31.6.359532
Bug Description: Subject / Issue:
Wardrobe keeps showing red notification after re-redeeming event items

Message:
Hello Support Team,

I encountered an issue with my wardrobe notifications.

During last year’s Christmas event, I redeemed two items: the fluffy hat and the pinecone accessory.
This year, when I saw separate buttons for these items in the event, I thought I hadn’t redeemed them yet and redeemed them again.

After returning to the wardrobe, I realized I already owned both items, but now the wardrobe keeps showing a red notification dot that won’t disappear.

Could you please help me check this issue or clear the notification?

Thank you very much for your help.

Attachment URL: #screenshots-and-videos message
Additional Info: 我想告诉你们我是哪两个物品出现的情况，我想提供图片

ThatTurtleBot

Live Bug Report

Author:
fufuya95 (1419227406446891079)

kindred wadiBOT Dec 19, 2025, 5:38 AM

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Device Type: Intel Core i3 Comet Lake 10110U, Intel UHD Graphics, 16GB DDR4, 256 GB SSD NVMe PCIe - OS Version: Windows 10 - Platform: PC - Sky Version (Build Number): 0.31.(359352)
Bug Description: The message moderation system has issues; many Vietnamese words with accents are blocked even though they are not offensive terms like "phức, đông, sắc,...". I believe the system should fix the moderation error for the Vietnamese language. - Additional Info: Review the Sky Cotl moderation system for the Vietnamese language

ThatTurtleBot

Live Bug Report

Author:
blkstr_bro (1120333941493223527)

kindred wadiBOT Dec 19, 2025, 7:19 AM

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Device Type: - Device Type: IPHONE 15
OS Version: iOS 18.1.1
Platform: IOS
Sky Version (Build Number): 0.31.6
Bug Description: can't open friendship tree with one of the migration season spirits
OS Version: iOS 18.1.1
Platform: iOS
Sky Version (Build Number): 0.31.6
Bug Description: can't open friendship tree with one of the migration season spirits
Additional Info: Nothing, when I opened another migration season spirit it was normal as usual I could open the friendship tree up to the next level, when I opened the migration bird whisperer spirit to reach the next level there was a bug I couldn't open it, it just stopped there.

ThatTurtleBot

Live Bug Report

Author:
boaa01_ (1269475962207342665)

kindred wadiBOT Dec 19, 2025, 10:14 AM

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Device Type: i have an Intel(R) Core(TM) i5-4670 3.40GHz CPU, an NVIDIA GeForce GTX 670 GPU, and when i go into device manager and go under "computer" its listed as an ACPI x64-based PC. i have 16 gb of installed ram. apologies if this isnt the most in depth, im not good with computers and dont know what other parts would be relevant ):
OS Version: windows 10 pro version 22h2, os build 19045.6466
Platform: PC
Sky Version (Build Number): 0.31.6.359532 (21030699)
Bug Description: when finishing eden, and i go into the large void space with my light self in front of me, when i get close enough i start the process of stepping forward, then reach out, but i dont get the prompt to pull them up, and thus am softlocked. i believe this was caused by me going afk for a few minutes inside the void, as thats the only thing i've done differently in this session rather than previous sessions, but im not entirely sure, hence the bug report.

steps to reproduce:

log in to sky
completely go through eden until the last bit BEFORE orbit
wait a little bit (5 or so minutes)
approach your light self and attempt to proceed as normal
result (for me, currently): after approaching my light self, i get stuck due to, visually, being too far away to get the prompt to grab their hand.
expected result: i should be able to pull them up and proceed as normal.
Additional Info: none, sorry ):

ThatTurtleBot

Live Bug Report

Author:
bigsisluna (317526537140437004)

kindred wadiBOT Dec 19, 2025, 10:57 AM

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Device Type: PlayStation 4
OS Version: 13.02
Platform: PlayStation
Sky Version (Build Number): 0.31.6.359532
Bug Description: The daily quest "Arrójale una bola de nieve a alguien" has a typo in it. It says "nueve" instead of "nieve".
Additional Info: It's just a small typo on the daily quest, lol.

ThatTurtleBot

Live Bug Report

Author:
nekrops (357313345000308737)

kindred wadiBOT Dec 19, 2025, 11:52 AM

#

Device Type: Platform : PC
Intel(R) Core(TM) i5-8300 CPU @2.30 GHZ

GPU : NVIDIA Geforce GTX 1650

RAM : 8 GB

OS Version: PC
Platform: PC
Sky Version (Build Number): 0.31.6 (359532)
Bug Description: Yesterday, I started the game with 77 candles, wanting to buy with the spirit of the day, I started my run to get the 15 daily candles. Once my run was over, I clicked to collect my candles and went from 77 to 83 candles, not 92. I logged out and logged back in to see if it was a display bug, but nothing changed; I still had 83 candles. After that, I decided to continue my run to collect 5 more candles and see if the candle wax worked, and I managed to collect 4 more without any problems. But I still lost about ten candles yesterday. So I was only able to buy the spirit's haircut.
Additional Info: Maybe no, im confused about the situation too

ThatTurtleBot

Live Bug Report

Author:
.freizh. (1409684274025857104)

kindred wadiBOT Dec 19, 2025, 12:44 PM

#

Device Type: OnePlus 13R
OS Version: Android 16
Platform: Android
Sky Version (Build Number): 0.31.6.360232
Bug Description: There are highlight buttons on the mask section and prop section when there's nothing new at all, eg: when you buy something, the respective section glows up and shows a red dot. I've been shown that regardless of there being no new purchase or even after I have equipped it.

•Steps to reproduce it
°Log in to Sky and wait till the home stone has finished loading

•Result: The prop section and the mask section glows
•Expected Result: There should be no glowing or red dot unless there is a new purchase that is not viewed yet

Additional Info: I started receiving this bug after I made the purchases and immediately started using them without going to home and equipping it through the mask stall (the Days of Feast Red Scarf) and the mirror ( Nesting Workshop- Stone Wall mirror).

ThatTurtleBot

Live Bug Report

Author:
thevoidtm_ (777566617269698571)

kindred wadiBOT Dec 19, 2025, 1:44 PM

#

Device Type: Samsung galaxy S23 Ultra but this bug is persistent on PC version too
OS Version: Android 16
Platform: Android
Sky Version (Build Number): 0.31.6 (360232)
Bug Description: After equipping the snowboard prop, the sliding effect stays on even after removing the snowboard.
Steps to Reproduce:
- Equip the snowboard.
- Go to another area while sliding with the snowboard.
- Remove the snowboard.
Result: the sliding effect is still on despite unequipping the snowboard.
Expected Result: The skykid should go back to the default sliding effect.
Attachment URL: #screenshots-and-videos message
Additional Info: This bug seems to happen regardless of the platfrom and has been happening since last year

ThatTurtleBot

Live Bug Report

Author:
magic_stardust (763496287567085580)

kindred wadiBOT Dec 19, 2025, 2:35 PM

#

Device Type: mac mini m4 pro 2024
OS Version: macOS 26.1 (25B78)
Platform: iOS
Sky Version (Build Number): 0.31.6 (359532)
Bug Description: I cannot throw snowball.

Steps to Reproduce:
- Using a controller such as Xbox Elite Series 2
- Press right trigger to pickup snowball
- Press right trigger to charge/throw
Result: The icon for snowball throwing spins but does not charge and does not throw
Expected Result: The instructions indicate that pressing right trigger show charge and/or throw the snowball

Additional Info: no

ThatTurtleBot

Live Bug Report

Author:
pharos8369 (358025394210734081)

#

#

Device Type: mac mini m4 pro 2024
OS Version: macOS 26.1 (25B78)
Platform: iOS
Sky Version (Build Number): 0.31.6 (359532)
Bug Description: Constant false voice to chat requests.
Steps to Reproduce:
- Using a controller such as xbox elite series 2.
- Press right on the D-pad.
Result: Occasionally it will falsely launch the voice to chat instead of showing chat history. It is not expected a light press show be able to trigger this. It is not preferred, however expected, that a long press should be able to trigger this feature. Dialog that pops up asking for permission can only be removed by keyboard escape or mouse click.
Expected Result: A light tap of the right arrow on the D-pad should bring up chat history. A long press should be sufficiently long to avoid unexpected triggering
Additional Info: -

ThatTurtleBot

Live Bug Report

Author:
pharos8369 (358025394210734081)

#

Device Type: iPad 9th generation
OS Version: iOS 18.5
Platform: iOS
Sky Version (Build Number): 0.31.6 (359532)
Bug Description: Can’t see wax
Steps to reproduce:
–go to hidden forest(it can show anywhere tho)
–go to a place where wax should be
Result: wax isn’t visible
Expected result: wax should be visible
Additional Info: –

ThatTurtleBot

Live Bug Report

Author:
chrrsdmb (712593733404590152)

kindred wadiBOT Dec 19, 2025, 3:26 PM

#

Device Type: Infinixi note 40+ pro 5G
OS Version: Android 15
Platform: Android
Sky Version (Build Number): 0.31.6 (360232)
Bug Description: Can't start 9th mission in migration season
steps to produce:

Tap to migration guide
Click on mission 9

Result: unable to start the 9th mission
expected result: can start the 9th mission to continue the migration mission
Additional Info: Don't know

ThatTurtleBot

Live Bug Report

Author:
lula07571 (964797807309500469)

kindred wadiBOT Dec 19, 2025, 3:58 PM

#

Device Type: Xiaomi Redmi Note 11 Pro
OS Version: 1.0.4.0. TGDMIXM
Platform: Android
Sky Version (Build Number): 0.31.6 (360232)
Bug Description: I get disconnected from my friend when flying in Isle of Dawn.

• Steps to Reproduce:
° Take my friends hand/piggyback.
° Walk into Isle of Dawn.
• Result: Get disconnected after nearing the entrance of the cave or flying above it.
• Expected Result: We should be able to continue playing together.

Additional Info: We have tried several steps to resolve the issue: one of us would go home and try to join but would be given the message "Your friend is in a place where you cannot join right now". The issue has persisted for some three days now and we would not be able to join each other via the constellation menu no matter the status of the server; even if it was empty the same message would persist.

We have tried walking through the portal, sliding through it, flying through it; we have also tried walking through the cave, flying through the cave and flying over it.

This issue only happens in Isle of Dawn.

Isle of Dawn is also the only realm that takes a significant time to load, sometimes up to three seconds whereas other realms load up almost instantly.

ThatTurtleBot

Live Bug Report

Author:
jennathemimix (390907134021468179)

kindred wadiBOT Dec 19, 2025, 4:40 PM

#

Device Type: Xiaomi Redmi 13C
OS Version: Android 15
Platform: Android
Sky Version (Build Number): 0.31.6 (360232)
Bug Description: I'm not sure how it happened, I logged into the game and started listening to a strong wind. It didn't matter where I went, it was there

I also have a video as proof

Additional Info: I don't have any more clues, it just happened once I opened the game

ThatTurtleBot

Live Bug Report

Author:
cloroffor (429750966187982866)

#

Device Type: iPhone 16 pro
OS Version: iOS 26.1
Platform: iOS
Sky Version (Build Number): 0.31.6 (359532)
Bug Description: I got the new nest items like the ice blocks. Since then my inventory is blinking tho I have already tapped on them
Additional Info: Unfortunately not

ThatTurtleBot

Live Bug Report

Author:
hime_5 (481515864299143178)

#

#

Device Type: Galaxy Tab S6 Lite
OS Version: Android 13
Platform: Android
Sky Version (Build Number): 0.31.6 (360232)
Bug Description: I don't see the STAR feature in the main menu
Steps to Reproduce:
Log in to Sky and open main menu, trying to find the STAR button.
Result: The STAR feature button is not there
Expect Result: The STAR feature button is there
Additional Info: No

ThatTurtleBot

Live Bug Report

Author:
skydriad (754211114664853566)

kindred wadiBOT Dec 19, 2025, 6:01 PM

#

Device Type: PlayStation5
OS Version: R0f96339a
Platform: PlayStation
Sky Version (Build Number): 0.31.6.359532
Bug Description: Hair cosmetic change showing a red dot when nothing new has been added or bought from spirit or store.
Steps to reproduce:
Log into sky
Go to change outfit
Red dot and chime comes from hair changing area .
Result: new item alert stays
Expected result: no item alert goes away when no new items are present.
Additional Info: I bought new cosmetics and the new item dot won’t disappear

ThatTurtleBot

Live Bug Report

Author:
azkadelia4 (757437512246493276)

kindred wadiBOT Dec 19, 2025, 6:38 PM

#

Device Type: Intel Core i9-14900KF, NVIDIA GeForce RTX 4080 Super, 11GB used of 32GB 4400MHz DDR5 RAM, SSD 2TB
OS Version: Windows 11
Platform: PC
Sky Version (Build Number): 0.31.6 (359532)
Bug Description: Topic: Loud, continuous wind sound will play anywhere after player first enters Eden's second room

Steps to reproduce:

Enter Eden and reach at least the second room (where the krills are)
Go anywhere else in the game, including Point of No Return, Orbit, or teleporting back to Homespace/Aviary
A loud, continuous, and disruptive wind sound now plays anywhere you go

Result: The loud wind sound will play everywhere and can't be stopped without restarting the game.

Expected result: The loud wind effects should only play inside of Eden maps.

Additional Info: I'm unsure if restarting the game and using the return shrine to immediately enter Point of No Return will cause the wind sound effect to play everywhere else.

ThatTurtleBot

Live Bug Report

Author:
mony (180802643596279809)

kindred wadiBOT Dec 19, 2025, 7:42 PM

#

Device Type: PC

Processor AMD Ryzen 5 3600 6-Core Processor 4.20 GHz
Installed RAM 16.0 GB
Graphics Card NVIDIA GeForce RTX 3080 (10 GB)
System Type 64-bit operating system, x64-based processor

OS Version: windows 10
Platform: PC
Sky Version (Build Number): 0.31.6
Bug Description: When trying to click and accept the latest season quest it doesn't want to work, have closed and re opened the game a few times to see if that fixed anything but it doesn't seem to want to let me accept the quest, it just clicks the icon and doesn't do anything else unfortunately

Also please add an explanation of how to find the version of sky when wanting to make a report, it took me ages to figure out where it was, didn't know I had to close the game and re open to find it or how much of the code you wanted

Additional Info: Not that I know of, trying to complete previous challenges has been a challenge of its own as the red dot would show even with the quest complete but this one won't let me accept it no matter how i get to the spirit or how many times i click it

ThatTurtleBot

Live Bug Report

Author:
norse_pagan_witch (318464226937012224)

kindred wadiBOT Dec 19, 2025, 8:55 PM

#

Device Type: PC: AMD Ryzen 7 3700X 8-Core Processor 16.0 GB RAM 64-bit operating system, x64-based processor
OS Version: windows 11
Platform: PC
Sky Version (Build Number): 0.31.6(359532)
Bug Description: When trying to access dyed antlers for the current days of feast event, you cannot see the dyed changes.

Equip bought IAP antlers
Go to dyeing shop and dye antlers or equip previously dyed option
unable to see dyed changes

Additional Info: no

ThatTurtleBot

Live Bug Report

Author:
tally2 (508998499405398016)

kindred wadiBOT Dec 20, 2025, 12:03 AM

#

Device Type: Samsung Galaxy A35
OS Version: Android 16
Platform: Android
Sky Version (Build Number): 0.31.6.360232
Bug Description: The game closes instantly when I tap on back button, without asking for confirmation if I want to exit.
Additional Info: No

ThatTurtleBot

Live Bug Report

Author:
peace200 (1214309449792229406)

kindred wadiBOT Dec 20, 2025, 12:49 AM

#

Device Type: Samsung S24+
OS Version: Android 16
Platform: Android
Sky Version (Build Number): 0.31.6(360232)
Bug Description: I am stuck between Seasonal Quests.
Steps:
- (possible reason) do most of the quest and leave the game
- Log on and be at home
- Seasonal Guide stands near with a text "new seasonal quest available."
- teleport to newest seasonal quest map (which is Start of Wasteland)
- click seasonal guide
- click newest quest
  Result: the "!" doesn't respond
  Expected result: start seasonal quest.
Additional Info: Last time I did the seasonal quedt I fell asleep halfway and the battery went out. Maybe I am stuck between finished and unfinished, so the game doesn't know what to do. Also it was the quest where I need to fly down from Start of Wasteland to the desert. Maybe the quest recognises me already down in the desert so it cant see me from all the way up here at the start.

ThatTurtleBot

Live Bug Report

Author:
sicger (620599291081392128)

kindred wadiBOT Dec 20, 2025, 3:44 AM

#

#

#

#

Device Type: 11th Gen Intel(R) Core(TM) i5-11400 @ 2.60GHz, NVIDIA GeForce RTX 4060, 8GB, 32GB RAM, SSD 1TB
OS Version: Windows 11 Pro
Platform: PC
Sky Version (Build Number): 21030699
Bug Description: I am currently stuck in the area after loosing all wing light where you are facing the golden wing light kid you hug. i cannot move or interact. Ill loose all progress if I move on ):
Additional Info: It glitched for a moment before I came into the area with the sky kid, but then it let me through and then stopped working once I had almost walked to him

ThatTurtleBot

Live Bug Report

Author:
gamgeese (608512634341294101)

#

Device Type: Apple iPad Air 5th Gen
OS Version: iOS 26.1
Platform: iOS
Sky Version (Build Number): 0.31.6 (359532)
Bug Description: The App Window minimises upon selecting play when opening the App

Steps to reproduce:
Open the Sky Children of the Light Application
Select Sign In Method (Nintendo Account for me)
Press "Play"
-> the window gets smaller and only reverts to its usual size when acted upon by rearranging the edges of the open tab

Additional Info: The bug started when updated to the newest iOS version which features Application minimisation

ThatTurtleBot

Live Bug Report

Author:
jekatenina (1219961689701879829)

kindred wadiBOT Dec 20, 2025, 4:31 AM

#

Device Type: iPhone 14
OS Version: iOS 18.6.2
Platform: iOS
Sky Version (Build Number): 0.31.6
Bug Description: Steps to reproduce:
Go to golden wasteland
Arrive at the Graveyward
Burn all the red plants around the red shards and meditate
Complete it by grabbing all crabs

Result: Only received one ascended candle as reward
Expected result: I received two ascended candles

Additional Info: There was a slight glitch as I grabbed the last memory crab on the ground as I thought I ran out of time it cut to the scene of recieving the ascended candles and i saw two floating above my friend and only one above me

ThatTurtleBot

Live Bug Report

Author:
bars_on_mars (336201905845829633)

kindred wadiBOT Dec 20, 2025, 5:37 AM

#

Device Type: PC: Intel Core i7-7700k, NVIDIA GeForce GTX 1060 3GB, 16GB RAM, SSD 149GB, HDD 932GB
OS Version: Windows 10
Platform: PC
Sky Version (Build Number): 0.31.6 (359532)
Bug Description: I noticed Skykids (players) actively using Alice's Wonderland Cafe Teleport prompt exploit. It's actively begin exploited in Golden Wasteland's Social Hub

My guesses:

It's some kind rage function of cheats, letting cheaters using this function to annoy skykids with never-ending Teleportation prompt.
It's Alice's Wonderland Cafe Door's prop fault. I don't know how it's exactly happening.

Result: Never-ending Teleportation prompt, the only way to "close" prompt is going to Treasure Reef or to Broken Temple.

Attachment URL: #screenshots-and-videos message
Additional Info: I think, Alice's Wonderland Cafe Door's teleportation prompt range should get reduced.

ThatTurtleBot

Live Bug Report

Author:
widget6425 (1063124614072520785)

#

Device Type: iPhone 14 Pro Max
OS Version: 26.2
Platform: iOS
Sky Version (Build Number): 0.31.6
Bug Description: The game crashes upon startup. I can't even get past the company logo.
Additional Info: Nothing.

ThatTurtleBot

Live Bug Report

Author:
superfightingrobotmkx (410539886978793473)

kindred wadiBOT Dec 20, 2025, 6:14 AM

#

Device Type: - Device: PC Windows 11 Home Single Language
CPU: 11th Gen Intel(R) Core(TM) i7-11800H @2.30GHz
GPU: NVIDIA GeForce RTX 3050 4.0 GB
RAM: 16.0 GB 3200MHz DDR4
OS Version: Windows 11 Home Single Language
Platform: PC
Sky Version (Build Number): 0.31.6 (359532)
Bug Description: Dye colors don't save for original moth hair
● Steps to Reproduce:
Equip moth hair
Go to dye workshop
Select the hair
Choose a color to dye
Confirm
● Result:
The dye is applied
Go home and the dye is still there
Reopen the game and now the dye is gone, back to the original color
● Expected Result:
When I reopen the game the dye color of moth hair is saved
Attachment URL: #screenshots-and-videos message
Additional Info: Although my video was recorded in older version but the bug still occurs in the latest version. I tried to dye on my Android phone too and it still doesn't work.

ThatTurtleBot

Live Bug Report

Author:
ooooooooooooo___ (596722893694566532)

kindred wadiBOT Dec 20, 2025, 7:07 AM

#

Device Type: iPhone 17
OS Version: iOS 26.2
Platform: iOS
Sky Version (Build Number): 0.31.6 (359532)
Bug Description: i am unable to melt the red shard in graveyard, wasteland
steps to reproduce:
go to golden wasteland
go to the red shard in graveyard
melt all of the dark plants by the shard
nothing happens
Additional Info: i tried going home and coming back to melt the red shard again and it still wouldn’t work. i did this 3 times, so it’s repeatable

ThatTurtleBot

Live Bug Report

Author:
choccyicecream (798773216495009834)

#

Device Type: Nintendo Switch OLED
OS Version: Horizon 21.1.0
Platform: Nintendo Switch
Sky Version (Build Number): 0.31.6.359532
Bug Description: I cannot do the 8th quest for season of migration.

Steps to reproduce:

Go to the location of the quest.
Trigger new quest with the exclamation point
Result: No white platform forming to do the quest
Expected result: There should be a white platform to sit and trigger the start of the quest

Additional Info: None

ThatTurtleBot

Live Bug Report

Author:
peking_radish (694220942783545395)

kindred wadiBOT Dec 20, 2025, 10:21 AM

#

Device Type: MSI Thin B12UCX, 12th Gen Intel(R) Core(TM) i5-12450H (2.00 GHz), NVIDIA GeForce RTX 2050, 8GB RAM
OS Version: Windows 11
Platform: PC
Sky Version (Build Number): 0.31.6 (21030699)
Bug Description: I cant buy item with event tickets.
Step to reproduce :

Click the event spirit.

Attachment URL: #screenshots-and-videos message
Additional Info: I cant but the item, the ticket wont reduce and stay at 55, i really want the item please fix it

ThatTurtleBot

Live Bug Report

Author:
kae5189 (677650944019791874)

kindred wadiBOT Dec 20, 2025, 10:46 AM

#

Device Type: PC Windows 11 CPU:AMD Ryzen 5 5600G with Radeon Graphics GPU:AMD Radeon(TM) Graphic RAM: 16,0 GB
OS Version: Windows 11
Platform: PC
Sky Version (Build Number): 0.31.6 (359532)
Bug Description: When I log in, the message that says connection problems appear too frequently
Additional Info: no

ThatTurtleBot

Live Bug Report

Author:
bloomtheskymew (685198800595582976)

kindred wadiBOT Dec 20, 2025, 1:21 PM

#

Device Type: iPhone 12 mini
OS Version: iOS 26.1
Platform: iOS
Sky Version (Build Number): 0.31.6 (359532)
Bug Description: I got stuck in a funny animation loop while doing the snow fight training activity.

How to reproduce:

Start the snowball training activity
Just as the activity is about to end, make sure your character is doing the “making a snowball” animation

Result: You’re stuck in an animation loop for other players. However you yourself don’t see it.

Expected result: Not being stuck in an animation loop when the activity ends.

Additional Info: No

ThatTurtleBot

Live Bug Report

Author:
sephrotus (743383153053401128)

kindred wadiBOT Dec 20, 2025, 2:31 PM

#

#

Device Type: iPad Pro 11-inch (M4)
OS Version: iOS 18.6.2
Platform: iOS
Sky Version (Build Number): 0.31.6 (359532)
Bug Description: I often don’t see (some of) the particle effects from emotes or props…

login (home start)
use an emote that has a particle effect (nearly any lvl 2 or lvl 4 emote, I used confetti (lvl2) and kiss(lvl2) )
place (and activate) a particle emitting prop (manta projector for example)
(they probably work as intended at home..) do the emote again, are both the prop’s particles and emote particles there?)
walk into the portal to Isle of Dawn (this is one of the places where particles might not display correctly)
repeat step 2 and 3 in the new location (isle)

Additional Info: idk

ThatTurtleBot

Live Bug Report

Author:
thatskyamber (398082175699779585)

#

Device Type: Samsung a56, samsung tab s9 fe
OS Version: One Ui 8.0, Android 16
Platform: Android
Sky Version (Build Number): 0.31.6 (360232)
Bug Description: I cannot link my twitch account to my sky account. I tried both devices but none worked. I tried using another sky account and i could link that twitch account to that sky account, then i unlinked and went back to my first sky account. I still could not link twitch with sky account.
Additional Info: Sky Vietnam is going to move to another app and it tells us to link more social accounts to sky account, but i cannot link my twitch to my sky account. Please help me fix it.

ThatTurtleBot

Live Bug Report

Author:
joryjoan (867831660678873088)

#

Device Type: Samsung a56, samsung tab s9 fe
OS Version: One Ui 8.0, Android 16
Platform: Android
Sky Version (Build Number): 0.31.6 (360232)
Bug Description: I cannot link my twitch account to my sky account. I tried both devices but none worked. I tried using another sky account and i could link that twitch account to that sky account, then i unlinked and went back to my first sky account. I still could not link twitch with sky account.
Additional Info: Sky Vietnam is going to move to another app and it tells us to link more social accounts to sky account, but i cannot link my twitch to my sky account. Please help me fix it.

ThatTurtleBot

Live Bug Report

Author:
joryjoan (867831660678873088)

kindred wadiBOT Dec 20, 2025, 2:50 PM

#

Device Type: Moto g Power
OS Version: Android 12
Platform: Android
Sky Version (Build Number): 0.31.6 (360232)
Bug Description: Cannot buy event items
logged into sky and did event daily
went to event guide to buy cape
Result - cannot buy either ticketed event items
Expected result - To be able to guy the event items.
Additional Info: N/A

ThatTurtleBot

Live Bug Report

Author:
ghostboo9535 (1144862842890244138)

kindred wadiBOT Dec 20, 2025, 3:36 PM

#

Device Type: Redmi note 12 4G
OS Version: xiaomi hyper ox 2.0.203.0.VMTMIXM
Platform: Android
Sky Version (Build Number): version 0.31.6 (360232)
Bug Description: I cant unlock the next tier of migrating butterfly charmer it keeps telling me to grow our friendship but almost everyday its the only spirit i invite, but there no progress at all? I dont have any problems with the other spirits I already unlocked all of them but only the butterfly one is not letting me.
Additional Info: I'm not sure because this is the first time i experience this kind of bug

ThatTurtleBot

Live Bug Report

Author:
eeynani (585658400499826688)

kindred wadiBOT Dec 20, 2025, 4:27 PM

#

#

Device Type: My Bug appears on every device, many players have problems with it
OS Version: Windows 11
Platform: PC
Sky Version (Build Number): 0.35.6.359532
Bug Description: I can't say "Włosy" word, that mean "Hair" in Polish language
Steps to Reproduce
- Type "Włosy" in chat
- Send message
  Result: "Włosy" appears as banned word
  Expected Result: "Włosy" shouldn't be banned
Additional Info: This word is used often because it means "hair" in Polish, and I don't think if in any other language it means something bad

ThatTurtleBot

Live Bug Report

Author:
quizzle_the_ewok (828897482435592192)

kindred wadiBOT Dec 20, 2025, 5:10 PM

#

Device Type: Redmi pad pro
OS Version: Tablet
Platform: Android
Sky Version (Build Number): 0.31.6
Bug Description: I can't play with my friend like your friend is already with you and your friend is reaching somewhere you can't join now , but you and your friend are in same server , you guys can communicate through chat, when you joined your friend, you can join where they're reaching but you can't see them , why?
Additional Info: It's not depending my wifi & internet is really bad, My internet is good on everything but in sky it's happening like I told you, I joined my friend, I can join but I can't see them , if I can see them, we split after a few minutes and I went home and look them stars but I can't join them again, if my friend joined me, she can but they're seeing like I'm standing and walking on one place, buti can't see them , a few of my friends are also facing this problem

ThatTurtleBot

Live Bug Report

Author:
maytzn00 (1313381036075388938)

kindred wadiBOT Dec 20, 2025, 5:40 PM

#

Device Type: iPad Mini 5
OS Version: iPadOS 18.6.2
Platform: iOS
Sky Version (Build Number): 0.31.6 (359532)
Bug Description: I can’t unlock the 4th friendship level for a season spirit
Unlock 3rd friendship level with the migrating jelly whisperer spirit
Press to unlock the 4th
Result: The lock symbol has the white loading circle revolving infinitely
Expected result: The 4th level unlocks and I can buy from the spirit
Additional Info: No

ThatTurtleBot

Live Bug Report

Author:
cobblestone8342 (970812929706426389)

#

Device Type: iPad Mini 5
OS Version: iPadOS 18.6.2
Platform: iOS
Sky Version (Build Number): 0.31.6 (359532)
Bug Description: I can’t unlock the 4th friendship level for a season spirit
Unlock 3rd friendship level with the migrating jelly whisperer spirit
Press to unlock the 4th
Result: The lock symbol has the white loading circle revolving infinitely
Expected result: The 4th level unlocks and I can buy from the spirit
Additional Info: No

ThatTurtleBot

Live Bug Report

Author:
cobblestone8342 (970812929706426389)

kindred wadiBOT Dec 20, 2025, 6:48 PM

#

Device Type: PC/Steam:

AMD Ryzen 7 5700X
AMD Radeon RX6600
32gb RAM

OS Version: Windows
Platform: PC
Sky Version (Build Number): 0.31.6.359532
Bug Description: I can't gift an IAP to an in-game friend.
Steps to Reproduce:
-Me and friend are in the event area
-We stand next to the IAP snowglobe
-I open their friendship menu and click the icon for IAP gifting
-I select the IAP I want to give, and confirm
-They click on accept
-I get the error "this gift cannot be purchased at this time"
Result: After 5+ attempts, I still can't gift the IAP to them.
Expected Result: I can gift them the IAP without any problems.
Additional Info: There was a LOT of server splitting going on, we split- and rejoined like 10 times before we gave up. After that, we tp'd to each other at home and I held their hand and dragged them to the event area myself through the Valley Portal and towards the Village of Dreams, so at least that solved the server splitting problem. But I still couldn't gift them the IAP, it kept giving the same error message.

ThatTurtleBot

Live Bug Report

Author:
sunnyveen (481493762338455573)

kindred wadiBOT Dec 20, 2025, 7:15 PM

#

#

#

Device Type: Iphone 12
OS Version: Ios 18.6.2
Platform: iOS
Sky Version (Build Number): 0.31.6
Bug Description: Closet keeps blinking with new clothes but nothing shows up when I click on it. This only happened when I bought the red scarf from the event.
Additional Info: No ideas

ThatTurtleBot

Live Bug Report

Author:
aloafofcat12 (1221317684181078028)

kindred wadiBOT Dec 20, 2025, 8:23 PM

#

#

#

Device Type: Intel Core i9-14900KF, NVIDIA GeForce RTX 4080 Super, 11GB used of 32GB 4400MHz DDR5 RAM, SSD 2TB
OS Version: Windows 11
Platform: PC
Sky Version (Build Number): 0.31.6 (359532)
Bug Description: Topic: Notifications from friends lighting your star & players liking shared spells appear incorrectly at top of screen

Step to reproduce:

Play while a friend lights your star in the friendship constellation, or when a player likes one of your shared spells

Result: The relevant notifications appear at the top of the screen, directly under the winged light meter.

Expected Result: These notifications should appear at the bottom of the screen, surrounded by a dark box making the text legible. It should look the same as the hint tooltips.

Additional Info: This issue began in 0.31.0 and seems to happen on all platforms. The notification text clips into the winged light meter if the yellow sections are expanded, and appear behind menus like the expression and musical instrument menus. The notifications should return to the bottom of the screen to maintain legibility.

ThatTurtleBot

Live Bug Report

Author:
mony (180802643596279809)

kindred wadiBOT Dec 20, 2025, 11:07 PM

#

#

#

Device Type: iPhone 12 mini
OS Version: iOS 26.1
Platform: iOS
Sky Version (Build Number): 0.31.6 (359532)
Bug Description: Theres a wing light on isle of dawn map even though i’ve collected all of them
Steps to Reproduce:
- collect all wing light in isle of dawn
- check isle of dawn map
Result: it still shows there’s wing light to be collected even though there’s not
Expected Result: either for the map to not show any wl or for there to still be a wing light to be collected in isle of dawn

Im gonna go speculate and assume that there’s supposed to be a wing light at the end of isle of dawn when you take off into prarie but there isnt. I know there used to be.

If that is the case, please add it back, because it isnt there

Everyone complains about this on every version of the game

Additional Info: Like i said, maybe we’re missing a wing light in the isle of dawn somewhere and it isnt showing up even though it’s supposed to, but that’s just my theory

ThatTurtleBot

Live Bug Report

Author:
sephrotus (743383153053401128)

kindred wadiBOT Dec 20, 2025, 11:47 PM

#

#

#

Device Type: iPhone 15 Plus
OS Version: iOS 18.6.2
Platform: iOS
Sky Version (Build Number): 0.31.6 (359532)
Bug Description: Visual bug with the Two Embers head accessory Ultimate Gift.
-Steps to reproduce:

sit at the alice cafe tea table
rotate canera to look at back of head
accessory no longer glowing properly
-Expected result: Head Accessory glows correctly at all angles

Additional Info: The head accessory glows at all other angles and I haven't noticed it in other realms.

ThatTurtleBot

Live Bug Report

Author:
dxrxality (311987816576057355)

kindred wadiBOT Dec 21, 2025, 12:24 AM

#

Device Type: Samsung Galaxy S22 Ultra
OS Version: Android 16
Platform: Android
Sky Version (Build Number): 0.31.6 (360232)
Bug Description: Everytime i try to take a screenshot, it says it requires access to my photos, yet i'm sure I've allowed it. Sometimes it pops up and sometimes it doesn't.

Tap the bottom corner to take a screenshot
Result: error and demands access to photos
Expected Result: screenshots and saves image to gallery without issue.

Additional Info: I'm not sure. As seen in video no access is denied, so Ixm st a loss.

ThatTurtleBot

Live Bug Report

Author:
vibrato. (327929711143682058)

kindred wadiBOT Dec 21, 2025, 1:08 AM

#

Device Type: I have a rtx 4060Ti and a intel i7 13th gen i g ot 32 gigs of ram 1TB SSD
OS Version: windows 11
Platform: PC
Sky Version (Build Number): 31.5
Bug Description: the problem I'm having is with claiming my winter days of feast tickets. I will sit in the soccer field and collect the light pieces untill i have all of them for the day and then when i press LB to claim them all I dont get any and It doesnt let me collect anymore so I lose all the days of feast tickets for the day. (also side note but little light particles from candles are still invisible on PC
Additional Info: it only happens when i wait to collect them all at the same time. Ive been collecting them one ata time and its been working fine.

ThatTurtleBot

Live Bug Report

Author:
nezeh (443904564459208704)

kindred wadiBOT Dec 21, 2025, 2:21 AM

#

#

Device Type: PC
AMD Ryzen 5 3600 6-Core Processor, NVIDIA GeForce RTX 3060, G.Skill F4-3600c18-16GTRS DDR4, Samsung SSD 970 EVO Plus 1TB
OS Version: Windows 10
Platform: PC
Sky Version (Build Number): 31.6 21030699
Bug Description: When i complete Vault of Knowledge, the constellation access is not available.
I was playing quite a bit before this, I finished the vault elder and found a new spirit by meditating. I completed the vault 5 or 6 times and the acess was not there any of those times. It will not let me turn in the two spirits I have found since last time.
Additional Info: I have tried re-doing the Vault multiple times. I skipped cut scenes, did not skip cut scenes, finished another realm prayer, went ahead to eden and teleported home, resatrted my game, idled there the whole time i made this ticket. I hope this helps 🙏

ThatTurtleBot

Live Bug Report

Author:
lenall (472528652878217216)

kindred wadiBOT Dec 21, 2025, 7:12 AM

#

Device Type: PC idk all the rest of that stuff 😭
OS Version: Windows 11?
Platform: PC
Sky Version (Build Number): 0.31.6 (359532)
Bug Description: i was in the vault of knowledge on my way to the final level where the elder is. I got trapped in a cutscene that kept zooming in and wouldnt let me out. i have clips for proof
Additional Info: i skipped the cutscene before it which could have been a factor. i didnt stop going further which us what the void one shows. i got to a wall in the map of some sort. i have a whole 3 minute clip of just void aswell.

ThatTurtleBot

Live Bug Report

Author:
opal_playz (1084087530103775253)

kindred wadiBOT Dec 21, 2025, 7:33 AM

#

Device Type: Redmi Note 12
OS Version: Android 15
Platform: Android
Sky Version (Build Number): 0.31.6 (360232)
Bug Description: I can't unlock the tree of one of the spirit seasons and this has been happening for 1 month, I can't find the spirit season to unlock in the map specified in the game, and I can't buy the next item and also can't buy the ultimate gift
Additional Info: none

ThatTurtleBot

Live Bug Report

Author:
applepiee1. (1389468434835968153)

kindred wadiBOT Dec 21, 2025, 8:32 AM

#

Device Type: POCO X6 5G
OS Version: Android 11
Platform: Android
Sky Version (Build Number): 0.31.6 (360232)
Bug Description: I keep getting this red dot at instrument shrine since I'm getting new icy items from hermit igloo.
Step to produce:
go to winter courier guide at home
buy all the ice block items beside fireplace
go home
click on new items at instrument shrine
red dot doesn't disappear

I expected the red dot not in there anymore since I got all the ice block items and click them all

Additional Info: The first video is the persistence red dot keep appearing at instrument shrine. Second video is my pov buying all ice block items from hermit igloo

ThatTurtleBot

Live Bug Report

Author:
levocetirizine.5mg (1102091593365852251)

kindred wadiBOT Dec 21, 2025, 11:57 AM

#

Device Type: PC, 11th Gen Intel core i5 11400, NVIDIA GeForce RTX 3060, 16 GB, 3200Mt/s, SSD 1 TB
OS Version: Windows 11
Platform: PC
Sky Version (Build Number): 0.31.6.35932
Bug Description: I am unable to finish the Bearhug Hermit race daily after teleporting
-Steps to Reproduce:
Teleport with Bearhug Hermit
Sit down and begin race
Get to the 5th marker in the race
-Result: The race ends, I cannot collect any more markers, I am unable to finish the race or daily and cannot restart without leaving and coming back
-Expected Result: I should be able to finish the race and complete the daily
Additional Info: I have no other info

ThatTurtleBot

Live Bug Report

Author:
spookball (399824819895664641)

kindred wadiBOT Dec 21, 2025, 12:15 PM

#

Device Type: Samsung Galaxy s22
OS Version: Android 16
Platform: Android
Sky Version (Build Number): 0.31.6
Bug Description: When completing 4 quests, the lock flickers and closes, there is no spirit on the location, so I can't get a seasonal heart.
Additional Info: I have two spirits blocked in this way, and there is no way to unlock 4 locks.

ThatTurtleBot

Live Bug Report

Author:
angelxm (428569527866097664)

kindred wadiBOT Dec 21, 2025, 3:08 PM

#

#

Device Type: Redmi note 9 pro
OS Version: MIUI 14.02
Platform: Android
Sky Version (Build Number): 0.31.6(360232)
Bug Description: Server split is really super big worst in this game me and my friend got server split EVERY 5/10 second and sometimes we can't see each other at home but it said we're already join
That's why I can't play with my Fri almost 4/5 days pls fixed server issue and server splitss
Additional Info: This is not mystery this is always happened I played this game for 6 years and still happened server split 🪓 really upset angry and feels sad to me that's all

ThatTurtleBot

Live Bug Report

Author:
charmy0287 (1212206880122863676)

kindred wadiBOT Dec 21, 2025, 3:33 PM

#

#

#

#

Device Type: Switch
OS Version: Switch
Platform: Nintendo Switch
Sky Version (Build Number): .31.6
Bug Description: Once dailies is activeated i cannot finalize them to get credit no person is in the village and home island does not show ability to select the statue. It is also in my android verson of the gamr
Additional Info: O completed the tasks but have no ability to get them ackknowledged. My android is on most reacent update and samsung s24 ultra fully uptodate on os and sky app.

ThatTurtleBot

Live Bug Report

Author:
.masterlupus (278395279978266624)

kindred wadiBOT Dec 21, 2025, 4:26 PM

#

#

#

#

Device Type: iPhone 11
OS Version: iOS 26.1
Platform: iOS
Sky Version (Build Number): 0.31.6 (359532)
Bug Description: I cannot complete Quest 9 of the Season of Migration quest line.
Steps to reproduce:
Reentering the Forgotten Arc area and tapping the Migration Guide’s quest
Reloading the app
Teleporting through the Migration Season Guide and tapping their quest
Flying to the quest location without teleportation and tapping the guide’s quest
Result: The portal activating the quest does not load up
Expected Result: The portal for the 9th quest appears after activating the quest.
Additional Info: When checking with the guide at home, it keeps telling me to go to the camp at the Isle of Dawn, but I haven’t found the Meditating Bellmaker at the Arc yet.

ThatTurtleBot

Live Bug Report

Author:
flickeringpyre (408102232912035853)

kindred wadiBOT Dec 21, 2025, 6:19 PM

#

Device Type: iPad Pro (5th Generation)
OS Version: iOS 18.7.3
Platform: iOS
Sky Version (Build Number): 0.31.6 (359532)
Bug Description: Friend avatar went too down when open Individual friend menu
Additional Info: _

ThatTurtleBot

Live Bug Report

Author:
yukiowob (1194375661503119380)

kindred wadiBOT Dec 21, 2025, 9:35 PM

#

Device Type: IPad IOS
OS Version: 16.3.
Platform: iOS
Sky Version (Build Number): 0.31.6 (359532)
Bug Description: My sky music isn’t working.
I have all the sound effects, it’s like a normal gameplay but without the soundtrack which I thoroughly enjoy. My sky kid has those cool headphones that appear when you’re playing sound from another app (Spotify, Apple Music etc) but my issue is that I’m not playing any external audio. The headphones won’t come off (they’re kind of cool, and suit my skykid but that’s not the main issue) and in turn my sky music won’t play. I just want the music back so that the gameplay is enjoyable for me
Additional Info: In the audio setting, the music is all the way up to 100 and there’s no audio playing, I checked

ThatTurtleBot

Live Bug Report

Author:
zinc2__ (894656246622339123)

kindred wadiBOT Dec 21, 2025, 10:32 PM

#

Device Type: Xiaomi Redmi Note 12 Pro
OS Version: Android 13
Platform: Android
Sky Version (Build Number): 0.31.6 (360232)
Bug Description: One of the spirit season of migration, the item cannot be picked up. The item is locked even though I have bought the item below it. The item above it should be unlocked, but it's not. I tried to unlock it but couldn't.
-Steps to solve:
-I asked my friends, they told me to go to map 1. They said that the spirit wanted to show something to my skykid. But there was nothing.
-relog
-Remove chace
-Delete sky app then download and login again
-Result: still the same, I can't open the lock.
-Expected result: the spirit season item lock can open like the others.
Additional Info: unfortunately, I don't have a clue

ThatTurtleBot

Live Bug Report

Author:
teavraasy (1213402294708863028)

kindred wadiBOT Dec 21, 2025, 11:55 PM

#

rn_image_picker_lib_temp_9d66dd5d-bc8f-4d07-8142-479730cf5ac1.jpg

#

Device Type: Nintendo switch
OS Version: 21.1.0
Platform: Nintendo Switch
Sky Version (Build Number): 0.31.6.359532
Bug Description: The season of Passage Guide spirit doesn't appear near the campfire after resting near the Passage Stone
Additional Info: I didn't take part in the Season of Passage event, so that might be the reason why the Guide spirit doesn't appear

ThatTurtleBot

Live Bug Report

Author:
rezero_fag (639125454565146660)

#

Device Type: Samsung S23 FE
OS Version: Android 13
Platform: Android
Sky Version (Build Number): 0.31.6 (360232)
Bug Description: When i try to take a picture with the sky photo button it says i need to give sky permission for photos, I have already gave sky permissions to my photos
Additional Info: Sky gives me a pop up message that i need to give the app permission to take pictures but i already did and it still wont let me

ThatTurtleBot

Live Bug Report

Author:
limitlessstrikes (1062197211737370694)

kindred wadiBOT Dec 22, 2025, 1:09 AM

#

Device Type: PC/Steam 12th Gen Intel(R) Core(TM) i7-12700KF (3.60 GHz), NVIDIA GeForce RTX 3060, 32GB RAM
OS Version: windows 11
Platform: PC
Sky Version (Build Number): 0.31.6 (359532)
Bug Description: I cant see messages from my friends, others and my own when i send them, i only see them typing. I know that you can chat when you sitting on the bench with someone or if you upgraded friendship with your friend, but even like that i still cant see the messages.
Additional Info: This bug has been there since the very beginning of account creation.

ThatTurtleBot

Live Bug Report

Author:
krakoz (862409572354752582)

kindred wadiBOT Dec 22, 2025, 5:42 AM

#

Device Type: PC - AMD Ryzen 9 5900X, NVIDIA GeForce RTX 3060 Ti 8G, 32GB 3600 MT/s DDR4 RAM Non-ECC, 1TB NVMe SSD
OS Version: Windows 10
Platform: PC
Sky Version (Build Number): 0.31.6 (359532)
Bug Description: Screen begins to flicker in most maps after a while of being present.
Steps to reproduce:
- Enter a realm, best chance of reproduction is in Prairie, but Valley and Isle of Dawn also work
- Stay there for anywhere between 5 and 15 minutes
Result: Worsening flickering begins to appear
Expected result: The screen should not flicker
Additional Info: Since switching resolution works, and there is a brief moment in which the game appears to et really bright, I assume this is tied to the automatic exposure control logic

ThatTurtleBot

Live Bug Report

Author:
basil1402 (566004963231399956)

kindred wadiBOT Dec 22, 2025, 6:26 AM

#

Device Type: Samsung Galaxy A15 5G
OS Version: Android
Platform: Android
Sky Version (Build Number): 0.31.6 (360232)
Bug Description: I relived the Manta Whisperer trust memory in their friendship tree earlier around 2.5 hrs before reset, I don't think the game register it due to the lock still shown the ! now with a cool down.
Additional Info: I return to the spirit with a memory can't be relive right now and a cool down of 4 days

ThatTurtleBot

Live Bug Report

Author:
lilacnekonoir (930840033081036811)

kindred wadiBOT Dec 22, 2025, 7:33 AM

#

Device Type: Redmi Note 8
OS Version: Miui 12.5.5
Platform: Android
Sky Version (Build Number): 0.36.6 (360232)
Bug Description: >>> I cannot log into my account on this device
Steps to reproduce:
- Open Sky after download had ended
- Try selecting the preferred Google Gmail used for logging in on all devices
Result: The game repeatedly pops up the message, saying the selection was successful, while never begining to load in or to actually log in
Expected Result: The loading screen starts and the selected account is used
Additional Info: The account name has been masked out on purpose

ThatTurtleBot

Live Bug Report

Author:
oscardaberb (1139898361483374662)

kindred wadiBOT Dec 22, 2025, 8:12 AM

#

Device Type: Samsung Galaxy S23 Ultra
OS Version: Android 16
Platform: Android
Sky Version (Build Number): 0.31.6 (360232)
Bug Description: -When i was burning dye plants in golden wasteland (Boneyard and Crab field), I was so close to finishing up to burn the whole plants, but i got SERVER MERGED right before I finish burning, so all the dye plants regenerated back to their full health. All my hard work went to ASHES. They're all huge dye plants with at least 3 long roots. IT HAPPENED THREE TIMES!

Steps to reproduce:

Burn a sizable dye plant until almost finished.
Just when I was about to finish, the server MERGED to a brand new server, causing the dye plants that I was about to finish burning to regenerate to their full health. THREE TIMES IT HAPPENED.

Result:
I didn't manage to finish burning all the dye plants before hourly reset, all my hard work went down to drain, I didn't get my expected amount of dye, I feel awful and derive no ENJOYMENT from this horrible server merges!!!

Expected result: I should've gotten a considerable amount of dyes had the server merges not happened!!

You could have made the server merge to join more sky kids to my server to help with burning the plants, but noooo, I got merged to another server with no one burning the dye plants so I don't have enough time to burn them all!

Horrible experience. This merger bugs have been recurring long enough in my 4 years of playing Sky I already feel numb and disappointed enough.

Additional Info: No.

ThatTurtleBot

Live Bug Report

Author:
evilii (306673848416468993)

kindred wadiBOT Dec 22, 2025, 9:18 AM

#

#

Device Type: iPhone 14 Plus
OS Version: iOS 26.2
Platform: iOS
Sky Version (Build Number): 0.31.6(359532)
Bug Description: The completion % this season can’t reach 100%

Steps:

finish all season quests, claim all nodes from seasonal spirits and guide
check the completion % at constellation
it is stuck in 93% for me

Expected results: It should be 100%

Additional Info: I suppose it is related to the new spirit system?

I do hope I could have the 100% flag on my season constellation as a memento of the end of a season.

ThatTurtleBot

Live Bug Report

Author:
solar0823 (412342431913082890)

kindred wadiBOT Dec 22, 2025, 9:52 AM

#

Device Type: PC Intel i7 GeForce 1080ti 32g DDR4 SSD 1TB
OS Version: Windows 10 Pro
Platform: PC
Sky Version (Build Number): 31.5
Bug Description: I am unable to complete the Season of Migration, I have finished all quests, and received all items, but am stuck at 93%.

I am unable to access the final node.

Additional Info: I have checked all Season characters to verify I have all items, there is no way to progress past 93% completion.

ThatTurtleBot

Live Bug Report

Author:
prototypeai (332710193781800970)

kindred wadiBOT Dec 22, 2025, 10:42 AM

#

Device Type: iPhone 11
OS Version: iOS 18.5
Platform: iOS
Sky Version (Build Number): 0.31.6
Bug Description: Cannot access Migrating jellyfish whisperers third friendship node and game file corrupts when trying to unlock friendship node as travelling companion

Steps to reproduce:
•Go to spirit friendship tree
•invite migrating jellyfish whisperer
•Interact with spirit directly to view friendship tree
•Click on third unlock mode

Result: Game file corrupts and I have to reinstall the app
Expected result: the friendship node and special quest should be unlocked after purchasing all items in previous nodes

Additional Info: A possible reset in the friendship tree nodes, other than that I do not have any solutions

ThatTurtleBot

Live Bug Report

Author:
zialias (492060886232727554)

kindred wadiBOT Dec 22, 2025, 11:10 AM

#

Device Type: iPhone 11
OS Version: iOS 18.6.1
Platform: iOS
Sky Version (Build Number): 0.31.6 (359532)
Bug Description: I have completed all 10 main quests of the Migration Season, purchased the Season Pass, and redeemed all items, actions, spells, and dyes of the 6 Ancestors including the Wizard Ancestor, but the Season's completion progress still shows 93% on the astrolabe. It should prompt me that the season is 100% complete and light up that little flag so I can click on it.
Additional Info: Guess it's the new favorability system that's causing the problem. (Videos have been downgraded and accelerated to compress the size for easier uploading, not affecting the view of the bug)

ThatTurtleBot

Live Bug Report

Author:
kinomotojin (570612745226158080)

kindred wadiBOT Dec 22, 2025, 11:30 AM

#

Device Type: Ipad air 5th generation
OS Version: Ios 26.2
Platform: iOS
Sky Version (Build Number): 0.31.6 (359532)
Bug Description: The red dots in the closet don’t go away even if I tap on every item
• I bought the reindeer horns and the scarf from the days of feast stuff
• I clicked on both items in the closet
• The dots are still there
• This issue is on every closet in every realm
Additional Info: No

ThatTurtleBot

Live Bug Report

Author:
meerk4t0nredwine (1330581194965782670)

#

Device Type: Vivo V27e
OS Version: Android 15
Platform: Android
Sky Version (Build Number): 0.31.6 (360232)
Bug Description: I bought a new item in Days of feast, Snowboard, and got it, but the screen in the prop changer still shows that there is a new item even though I have used it
° Steps to Reproduce :
relog the game again
try to pick up another prop
try to go to all maps
° Result: the new item sign remains
° Expected result: The mark should disappear, when the new prop that has been purchased, has been used
Additional Info: None

ThatTurtleBot

Live Bug Report

Author:
dearemily_ (1275458419645743191)

kindred wadiBOT Dec 22, 2025, 1:38 PM

#

Device Type: Steam Deck
OS Version: Steam Deck
Platform: PC
Sky Version (Build Number): 2325290 (21030699)
Bug Description: My season of migration is stuck at 93%
Additional Info: Ive got everything in the trees and I’ve lit all the candles on the last quest etc, as suggested by other players. Still not fixing anything

ThatTurtleBot

Live Bug Report

Author:
littlemsminnow (393044028482125824)

kindred wadiBOT Dec 22, 2025, 1:55 PM

#

Device Type: samsung tab A9+
OS Version: andriod 13
Platform: Android
Sky Version (Build Number): 0.31.6
Bug Description: i recently bought the scarf from days of feast, and when i tp home the place where u change hairs from keeps lighting up even though i tried the scarf from there, its been like this for a week and its there on every device tht i play on (laptop, ps4 and my tab) its getting kinda annoying and not leaving and the red icon saying tht theres a new item to try on is not leaving even though i tried it on and even dyed it
Additional Info: no i dont

ThatTurtleBot

Live Bug Report

Author:
1umin_3 (925375085076959253)

kindred wadiBOT Dec 22, 2025, 2:16 PM

#

#

Device Type: switch
OS Version: switch
Platform: Nintendo Switch
Sky Version (Build Number): 0.31.6359532
Bug Description: i've done the last season quest and bought every item but im still at 93%
Additional Info: i jsut did the last quest and bough every item so non im quite confused

ThatTurtleBot

Live Bug Report

Author:
noba_6450 (1104077844499398676)

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#

Device Type: Samsung Galaxy A34
OS Version: Android 16
Platform: Android
Sky Version (Build Number): 0.31.6 (360232)
Bug Description: whenever i take a photo ingame a message pops up asking to turn on permission
i click on the right down corner where the camera icon is
i take the photo
instead of taking the screen shot, a message pops up saying that i have to turn on permission to take a photo
but when i go do it, i see that permission is already turned on
Additional Info: no

ThatTurtleBot

Live Bug Report

Author:
staruno (352867956801142786)

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#

#

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Device Type: Samsung Galaxy A54 5G
OS Version: Android 16
Platform: Android
Sky Version (Build Number): 0.31.6 (360232)
Bug Description: I completed the last Season of Migration quest and was shown a message asking if I wanted to complete the activity. However, when I chose yes, nothing happened. Going back to the Migration Guide location did not work. I tried to redo the quest two times with no change.
Steps to reproduce:
Enter final Migration quest
Complete activity of delivery candles to spirits in Wind Paths (Note: 3rd candle delivery shows that I also have 4th candle, even though I did not go back to the base to pick it up)
Read message that says "You found all the pieces. do you want to take them back to finish this activity?"
Select check mark
Result: Appear back at initial quest location (where the spirits' candles were) but see no changes or area to complete the challenge.
Expected result: That I would be taken to or shown a portal or directions to complete the quest.
Additional Info: No

ThatTurtleBot

Live Bug Report

Author:
peri_s._phere (752983065352994910)

kindred wadiBOT Dec 22, 2025, 2:57 PM

#

#

Device Type: iPhone 13 - OS Version: iOS 18.5 - Platform: iOS - Sky Version (Build Number): 0.31.6 (359532)
Bug Description: When I try to enter a QR code to add a friend, I always get a server error. Steps to reproduce this bug: - Log in to Sky - Go to the QR code entry section to add a friend - The system is searching for friends Result: Server error and unable to add friends Expected result: Successfully add a new friend - Additional Info: Sorry, that's all I have

ThatTurtleBot

Live Bug Report

Author:
yukine109_05834 (1269634384324198421)

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#

#

#

#

#

#

Device Type: Intel(R) Core(TM) i7-8750H
CPU @ 2.20GHz (2.20 GHz)
16,0 GB (15,9 GB)
NVIDIA GeForce GTX 1050
OS Version: Windows 11
Platform: PC
Sky Version (Build Number): 21030699
Bug Description: I have completed the season of migration. Got every emote, cosmetic etc, but it still says I have a 93% progress. I have also done the last quest with the guiding spirit and I bought the chime. Is this a bug, or is there more to come?
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Additional Info: I have completed the season of migration. Got every emote, cosmetic etc, but it still says I have a 93% progress. I have also done the last quest with the guiding spirit and I bought the chime. Is this a bug, or is there more to come?

ThatTurtleBot

Live Bug Report

Author:
artemis__19 (222069687771463682)

kindred wadiBOT Dec 22, 2025, 4:10 PM

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Device Type: Nintendo Switch 1, iphone 13 and pc
OS Version: iOS 18.2
Platform: Nintendo Switch
Sky Version (Build Number): 0.31.6.359532
Bug Description: I cannot do the second last season quest from the Migration Guide
Additional Info: After i click the latest quest, the spirit only waved at me and then she goes back to sleep.

ThatTurtleBot

Live Bug Report

Author:
renothersoul (1274200408767856683)

kindred wadiBOT Dec 22, 2025, 4:32 PM

#

Device Type: Samsung Galaxy a17 5g
OS Version: Android
Platform: Android
Sky Version (Build Number): 0.31.6 (360232)
Bug Description: I can't do next season quest
*I log in and go to the season quest place what is golden wasteland
*I click on the spirit and tap on the "!"
*result: it doesn't let me
*expected result: I could finish the quest
Additional Info: No I don't sadly but I wish y'all could fix it :))

ThatTurtleBot

Live Bug Report

Author:
zzz_eepy001 (1078264692432175144)

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Device Type: Nintendo Switch
OS Version: Nintendo Switch
Platform: Nintendo Switch
Sky Version (Build Number): 0.31.6.359532
Bug Description: I cant finish Quest #8 from the season of Migration
Additional Info: I went through Quest 5 to 8 and after arriving at the forgotten ark, i calmed down the lighthorns. Any attempt to finish quest 8 by clicking on the "!" wasnt working. I restarted the game, no change.

ThatTurtleBot

Live Bug Report

Author:
xcheesus (468563653105418241)

kindred wadiBOT Dec 22, 2025, 7:11 PM

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Device Type: Apple IPad
OS Version: iOS 26.2
Platform: iOS
Sky Version (Build Number): 0.31.6 (359532)
Bug Description: I completed the Season of Migration - unlocked all spirits did all quests collected all rewards including the ultimate reward and bought the bell but my constellation says 93% complete when it should say 100% complete
Additional Info: No

ThatTurtleBot

Live Bug Report

Author:
missym04 (654596540421242902)

kindred wadiBOT Dec 22, 2025, 8:22 PM

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Device Type: Nintendo Switch
OS Version: The nintendo switch lite is 21.1.0
Platform: Nintendo Switch
Sky Version (Build Number): 0.31.6.359532
Bug Description: When i talk with the mask-maker in aviary village to start the quests, i can teleport to isle of dawn and it wants me to rest at the passage stone and find him, once i rest, his mask is here but he is nowhere to be found. . i looked everywhere but it says he’s supposed to be right next to the camp area.
Additional Info: i don’t really know. i’ve talked to every spirit i’ve seen in the isle of dawn just to make sure and nothing. his mask is here, i’ve restarted the game, i’ve restarted my switch lite. not sure what the issue is. (if it’s my fault im sorry for the inconvenience)

ThatTurtleBot

Live Bug Report

Author:
draconicg (530799496263630878)

kindred wadiBOT Dec 22, 2025, 8:59 PM

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Device Type: Samsung Galaxy Tab S7+
OS Version: Android 13
Platform: Android
Sky Version (Build Number): 0.31.6 (360232)
Bug Description: I put nearly a half hour of work in to responding to a survey only for it all to crash during the last question, robbed of both submitting my feedback and of the 3 candles reward.

Steps to Reproduce:

Get prompted for a survey
- ... The survey couldn't seem to decide what it was asking about? Most of the questions were about Season of Two Embers (though talking about it as though it was still active), one question was labeled with Season of Migration (but had the Two Embers picture under it), and another question instead referenced Season of the Blue Bird.
Fill out survey as normal, taking time to give thorough feedback
- Potentially relevant: On the last question, I was referencing issues with server splits, and was in the process of jokingly typing something like "when(run_server_split): if(friends_handhold) = true, then: (do_not_split) "

Result: Game (and therefore survey) crashed, survey prompt did not reappear, did not receive candles

Expected result: Don't crash? Or survey prompt comes back (I saved a number of my replies, actually)? Or at least still give me the candles if you can tell I was in the survey before a crash happened?

Additional Info: Hmmmmm, maybe addressing server splits might help, because it might have tried to unnecessarily split me while I was mid-survey and bug out? (please address the server splits I'm begging you)

ThatTurtleBot

Live Bug Report

Author:
naturegirl1225 (415237712723968000)

kindred wadiBOT Dec 22, 2025, 11:12 PM

#

Device Type: Switch
OS Version: Current version of the original switch
Platform: Nintendo Switch
Sky Version (Build Number): 0.31.6.359532
Bug Description: I cannot send away the Season of Migration spirit after 30 minutes of it being with me.
allow the spirit to follow me
spend 30 minutes with the spirit
option to send spirit away never shows up.
Additional Info: My power went out a few days ago and I was unable to connect to the internet to let the spirit go, I belive because I didn't let the spirit go then, I am unable to do so now.

ThatTurtleBot

Live Bug Report

Author:
demires (160786797805174785)

kindred wadiBOT Dec 22, 2025, 11:58 PM

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Device Type: Nintendo switch
OS Version: 21.1.0
Platform: Nintendo Switch
Sky Version (Build Number): 359532
Bug Description: I finished season of migration. Did al the quests and bought all the items of every spirit, even the items i didn’t want. But in the constellation it is still at 93% so I can’t unlock the ultimate gift
Additional Info: No

ThatTurtleBot

Live Bug Report

Author:
miss_kimey (769185716353105950)

#

Device Type: Nintendo switch
OS Version: 21.1.0
Platform: Nintendo Switch
Sky Version (Build Number): 359532
Bug Description: If i buy a item the fist time the closet where that item can be found gives light pulses. And there is a red dot. After clicking in it it normally disappears. But now it doesn’t anymore.
Additional Info: It happend a week earlier to, and when i logged in on my iphone and opened the closet and click the new item the pulse and red dot went away. Just not on my switch

ThatTurtleBot

Live Bug Report

Author:
miss_kimey (769185716353105950)

kindred wadiBOT Dec 23, 2025, 12:38 AM

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Device Type: iOS, bug is on my iPad Pro and iPhone 12
OS Version: iOS 26.2
Platform: iOS
Sky Version (Build Number): 0.31.6
Bug Description: I bought grandmothers scarf and the goggles from the season of feast. The mask icon keeps blinking like I have new items and both sub menus have red dots like I have new items but no items are marked as new. I have restated the game. It appears on my iPad an my iPhone so it’s not a device problem. I have taken screenshots.
Additional Info: It’s been going on for days, ever since I bought both items. I have used my candles to buy elder hair and items from the traveling spirit and they functioned normally.

ThatTurtleBot

Live Bug Report

Author:
artdrunk74 (712415357893083208)

kindred wadiBOT Dec 23, 2025, 1:05 AM

#

Device Type: iPad Pro 11-inch (M4)
OS Version: 18.6.2
Platform: iOS
Sky Version (Build Number): 0.31.6 (359532)
Bug Description: No dye plants spawned in Golden Wasteland or Eden

Steps to reproduce:
1.) log in at the 7 pm EST hour on December 22nd
2.) head to Golden wasteland or Eden
3.) try to find dye plants

Result: no dye plants
Expected result: dye plants

Additional Info: - There were dyes in Prairie and Forest like normal
the dyes respawned in Eden and Golden Wasteland at the start of the next hour

ThatTurtleBot

Live Bug Report

Author:
shadluci4260 (667140699635843078)

kindred wadiBOT Dec 23, 2025, 3:22 AM

#

Device Type: Samsung Galaxy Tablet S7 FE
OS Version: Android 14
Platform: Android
Sky Version (Build Number): 0.31.6 (360232)
Bug Description: I cant unlock a spirits tier in their friendship tree despite having done the quest

steps:

Do the seasonal spirit friendship cutscene quest at the 2nd to last friendship tier to unlock it
go home
it wont allow me to unlock the tier because i have a little bit too many friendship xp in the side bar

Expected result: To unlock the tier so i could finish buying cosmetics

Additional Info: No

ThatTurtleBot

Live Bug Report

Author:
pitchery (408225428860436480)

kindred wadiBOT Dec 23, 2025, 5:03 AM

#

Device Type: Ipad Pro 2021
OS Version: iOS 26.1
Platform: iOS
Sky Version (Build Number): 0.31.6 (359532)
Bug Description: I can’t get past the 4th node of some seasonal spirits
Additional Info: Probably because I wasn’t able to do the quests to unlock them on the same day? Not sure

ThatTurtleBot

Live Bug Report

Author:
ikeveland (442851458673541120)

kindred wadiBOT Dec 23, 2025, 6:00 AM

#

Device Type: iPhone 13
OS Version: iOS 26.1
Platform: iOS
Sky Version (Build Number): 0.31.6(359532)
Bug Description: I can’t do the migration quest.I’ve tapped the question several times but it’s not work.
Additional Info: I have waited for a week to do the quest. But it still happened to me the same way.

ThatTurtleBot

Live Bug Report

Author:
lunette._.ee (728170416979312710)

#

Device Type: Huawei P30 Pro (VOG-L04)
OS Version: Android 12
Platform: Android
Sky Version (Build Number): 0.31.6 (360232)
Bug Description: I was trying to reach the average height of the lamp shown or the current maximum height in the game, and I succeeded. But when I put on the Chibi mask, it made me smaller than I actually was, and it supposedly said I'd become taller but its not true.

steps:

I went to Golden Wasteland to measure myself.
I went to put on the chibi mask, the one that makes you look small.
Using the permanent height spell made me bigger. But in reality, it made me smaller.
Result and Expected Result: Because the text says: "You feel much taller..." And I want the taller what did i have before...

Additional Info: No.

ThatTurtleBot

Live Bug Report

Author:
ibaee. (825611627214536725)

kindred wadiBOT Dec 23, 2025, 6:36 AM

#

Device Type: Huawei P30 Pro (VOG-L04)
OS Version: Android 12
Platform: Android
Sky Version (Build Number): 0.31.6 (360232)
Bug Description: For some strange reason, 2 days before the update and they were put back on sale the reindeer antlers (i could say) could no longer be dyed.
Additional Info: No.

ThatTurtleBot

Live Bug Report

Author:
ibaee. (825611627214536725)

kindred wadiBOT Dec 23, 2025, 9:21 AM

#

Device Type: Nintendo switch lite
OS Version: Switch lite
Platform: Nintendo Switch
Sky Version (Build Number): 0.31.6
Bug Description: Không wax được nến
Additional Info: Không

ThatTurtleBot

Live Bug Report

Author:
chocohallo (675956599021371392)

kindred wadiBOT Dec 23, 2025, 9:45 AM

#

Device Type: PC
Intel(R) Core(TM) i7 - 1087H, 2.20Ghz, 2.21GHz
NVidia GeForce RTX 2060 (6GB)
16,0 Go
OS Version: Windows 10
Platform: PC
Sky Version (Build Number): 0.31.6.359532
Bug Description: Game randomly crashes when I go back home.
Do anything on any map
press Esc -> Home
Crash instead of tp'ing/charging map
Additional Info: Dont know if its only a bug with the main menu home button or also makes it with expression menu home button

ThatTurtleBot

Live Bug Report

Author:
yukalia (240172818669502464)

kindred wadiBOT Dec 23, 2025, 10:19 AM

#

Device Type: Intel(R) Core(TM) i5-8365U CPU @ 1.60GHz (1.90 GHz RAM 16.OGB GPU 128GB Windows 11 Pro
OS Version: Windows 11 Pro Version 25H2
Platform: PC
Sky Version (Build Number): 0.0.0
Bug Description: I cant teleport to the memories guide in praire peaks through boat or Avairy village to complete his quest. Steps to reproduce - Got to Priare Caves to the boat or talking to the memories guide in Avairy village to teleport. Results: It just teleports you to the same spot beside the boat. Expected results: The boat should teleport you to Praire Peaks.
Additional Info: No, Im just as confused and really want to finish the memories guide quests

ThatTurtleBot

Live Bug Report

Author:
chimera.alt (1270273807663366199)

kindred wadiBOT Dec 23, 2025, 2:05 PM

#

Device Type: PS5
OS Version: 25.08-12.40
Platform: PlayStation
Sky Version (Build Number): 1.65
Bug Description: The meditation spot didn’t appear after I completed the Shards activity.
Steps to reproduce:

go to the area with the shard
Clear all the darkness and meditate to start the activity.
Despite being alone I managed to collect all the manta’s light.
(The server merged somewhere between me collecting the light and flying down to complete the activity. Because when the cutscene started the shard was whole and the darkness was back, and someone was with me.)
Result: a finished shard but no place to meditate.
Expected result: to be able to meditate and visit the memory.

Attachment URL: #screenshots-and-videos message
Additional Info: Server merged when i finished the activity. Causing a new shard to appear and darkness grew back. Lately the server merges have been rampant, some days the game isn’t playable with friends because they keep disappearing. Please help solve this problem 🫡

ThatTurtleBot

Live Bug Report

Author:
wdgy_boi13 (1301198737703567453)

kindred wadiBOT Dec 23, 2025, 2:43 PM

#

Screenshot_2025-12-23-22-33-57-74_d363933d0b71266cda36dcfa515e1b15.jpg

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Device Type: Nintendo Switch
OS Version: Switch Lite
Platform: Nintendo Switch
Sky Version (Build Number): 359532
Bug Description: I’m already on the last two parts of the quest in the Season of Migration, but when I tap the exclamation mark, nothing shows up indicating where I’m supposed to sit.
Additional Info: None

ThatTurtleBot

Live Bug Report

Author:
syeepiii (1326952669100642367)

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Device Type: switch
OS Version: switch
Platform: Nintendo Switch
Sky Version (Build Number): 0.31
Bug Description: yes so i have a red dot here but i don th ave ny item with it here the pics
Additional Info: i bought a pillow from the days offest shop ever since igot that red dot

ThatTurtleBot

Live Bug Report

Author:
noba_6450 (1104077844499398676)

kindred wadiBOT Dec 23, 2025, 4:19 PM

#

Device Type: Device type: Android phone Samsung Galaxy A42
Operating System Version: Android 12
Sky App Type: Live
Version of the Sky app: 0.31.6
Sky ID: 5639cc45-6903-4118-aabc-ab067ccf0683

There's a bug that isn't allowing me to buy the migrating bellmakers cape

OS Version: Galaxy A42 Samsung
Platform: Android
Sky Version (Build Number): 0.31.6
Bug Description: I tried buying the migranting bellmaker's cape but it didn't work, I've looked online and saw that you have to go to isle of dawn to complete a quest with him but it didn't say that and he didn't appear in isle of dawn either.
Additional Info: Nope everything is in the clip that I recorded

ThatTurtleBot

Live Bug Report

Author:
jqhejaheywe (1275856971677040741)

kindred wadiBOT Dec 23, 2025, 5:33 PM

#

Device Type: iPhone 12 mini
OS Version: iOS 26.1
Platform: iOS
Sky Version (Build Number): 0.31.6 (359532)
Bug Description: ** **
The “wardrobe” keeps flashing that I have a new outfit item, when I do not

How to reproduce

I bought the red and grey scarf
BEFORE looking at it in the wardrobe, I dyed it red
THEN I went to look at it in the wardrobe, but despite me putting it on both dyed and undyed, the flashing and red dot saying I have a new outfit item did not disappear

Result: the wardrobe keeps flashing and showing me a red dot

Expected result: No flashing and no red dot after checking the item

Additional Info: I think that’s all.

ThatTurtleBot

Live Bug Report

Author:
sephrotus (743383153053401128)

kindred wadiBOT Dec 23, 2025, 6:52 PM

#

Device Type: iPadOS
OS Version: 18.6.2
Platform: iOS
Sky Version (Build Number): 0.31.6
Bug Description: When trying to create and throw a snowball, the thing that shows how to do it fills the screen and I can’t see
Steps:
I go to the winter event area
pick up the gloves
in the menu click to use the item
the pick up and throw snowball thing fills the screen
Expected result: to be able to throw and make a snowball correctly
Additional Info: Until just now the thing blocking my vision was on the left side so I couldn’t even see my character at all, now it’s on the right side, allowing me to at least see my character. This has been happening ever since the event started.

ThatTurtleBot

Live Bug Report

Author:
demenigiscoro (1242521090300055565)

kindred wadiBOT Dec 23, 2025, 7:28 PM

#

Device Type: infinix
OS Version: Android 16
Platform: Android
Sky Version (Build Number): 0.31.6 (360232)
Bug Description: the symbol to change the scarf has a red dot, even though I have used the new item, the red dot does not want to disappear
Additional Info: no

ThatTurtleBot

Live Bug Report

Author:
meshouu (577732444942368768)

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Device Type: infinix
OS Version: Android 16
Platform: Android
Sky Version (Build Number): 0.31.6 (360232)
Bug Description: the friendship tree with the migrating jellyfish whispering spirit does not open, even though the mission has already been completed
reproduce steps : restart the game
result : still does not open
expected result : friendship tree opens
Additional Info: no

ThatTurtleBot

Live Bug Report

Author:
meshouu (577732444942368768)

kindred wadiBOT Dec 23, 2025, 8:14 PM

#

Device Type: iPhone 16 pro max
OS Version: iOS 26.1
Platform: iOS
Sky Version (Build Number): 0.31.6(359532)
Bug Description: i have a bug where i bought an ice chair thingy, checked it out in the wardrobe but the item section keeps "calling" even though I already clicked the new item and the notification dot disappeared. I also bought other back items after that but the problem didn't go away. I've tried restarting and checking the wardrobe in all other realms, it's been days and I can't really solve it. it's very annoying
steps to reproduce:

go to item section in wardrobe that calls as a notification of a new bought item
check it
nothing new is there
result: it keeps calling and has nothing new

Additional Info: no

ThatTurtleBot

Live Bug Report

Author:
casaleax (854732205652836352)

kindred wadiBOT Dec 23, 2025, 8:31 PM

#

#

Device Type: PC, i5 10400, NVIDIA GeForce 2060, 32GB DDR4, 8GB DDR4 2133MHz, 8GB DDR4 2133MHz, 16GB 2133MHz, SSD 256GB, HDD 1TB
OS Version: Windows 11
Platform: PC
Sky Version (Build Number): 0.31.6.359532
Bug Description: unable to proceed to trust moment with migrating manta whisperer
Additional Info: no

ThatTurtleBot

Live Bug Report

Author:
alvsyi (255278982310789120)

kindred wadiBOT Dec 23, 2025, 10:58 PM

#

Device Type: IPhone 13 Pro
OS Version: IOS 26.1
Platform: iOS
Sky Version (Build Number): 0.31.6
Bug Description: The accessories closet keeps blinking like i bought something new after I bought the new ice furniture from days of feast, even though i have already equipped the new furniture

Buy new ice furniture from days of feast
Go to closet and try on new furniture

Additional Info: No

ThatTurtleBot

Live Bug Report

Author:
mren.c (775213253961187348)

kindred wadiBOT Dec 23, 2025, 11:31 PM

#

Device Type: Android
OS Version: Android 13
Platform: Android
Sky Version (Build Number): 0.31.6 (360232)
Bug Description: I can't unlock the last nodge of the event spirit "Migrating Jelly spirit"
• Finished meeting with the even spirit and unlocked the 3rd nodge
• I can't unlock the 4TH nodge when I click it
• Result: I can't get to the 5th nodge to get my seasonal candles
• Expected Result: After I unlock the 3rd nodge I should be able to unlock the 4th nodge and get ALL the seasonal items until the 5th nodge (Seasonal Heart)
Additional Info: After I met up with event spirit I went home to unlock the 3rd nodge, and I was about to unlock the 4th nodge but I still can't

I had this problem for a long time(1-2 weeks), even if I change the device I'm using or update the game the results are the same

ThatTurtleBot

Live Bug Report

Author:
funtimedepression (1141407640384184443)

kindred wadiBOT Dec 24, 2025, 1:37 AM

#

Device Type: iPhone 13 - OS Version: iOS 18.5 - Platform: iOS - Sky Version (Build Number): 0.31.6 (359532) - Bug Description: I cannot send hearts to my friends Steps to reproduce the bug: B1: Log in to Sky B2: Open the friends tab
Step 3: Tap the "Send hearts to friends" option to spend 3 candles Result: The candles are refunded and my friend cannot receive the hearts Expected result: My total candles should decrease by 3 and my friend should receive the hearts - Additional Info: None

ThatTurtleBot

Live Bug Report

Author:
yukine109_05834 (1269634384324198421)

#

Device Type: iPhone 13 - OS Version: iOS 18.5 - Platform: iOS - Sky Version (Build Number): 0.31.6 (359532) - Bug Description: I cannot link my current account to Steam
Steps to reproduce the issue: Step 1: Log in to Sky using a Google account Step 2: Go to the Account section and select Steam to link the account Step 3: Click the link option, and the screen appears Result: I only see a blank white screen even after waiting for a considerable amount of time Expected result: A screen appears with a notification about linking to Steam - Additional Info: None

ThatTurtleBot

Live Bug Report

Author:
yukine109_05834 (1269634384324198421)

#

Device Type: Ipad 9th gen
OS Version: iOS
Platform: iOS
Sky Version (Build Number): 0.31.6
Bug Description: Occasionally, I encounter a bug where my chat bubbles send but I cannot view them and I cannot view other players chat bubbles regardless if we are friends or strangers sitting at a bench or table. Usually I am connected to WiFi when I play sky, so it should not be a connectivity problem, but I could be wrong. This has been happening for a long while now ever since I came back to playing sky around fall this year.
What happens is: I’ll be chatting regularly when suddenly the next message I send disappears after I send it (and by this I mean I cannot see the chat bubbles send at all but I know I sent the message because the typing window closes) and any messages sent by other players cannot be seen either. Their skykids do not honk but they move around and emote as usual. There is no lagging whatsoever. I can honk as usual and so can other players, but I don’t see or hear the honk made when they send a message. This error continues for a random amount of time, sometimes only one minute sometimes several, and then chat resumes as normal. It has broken as frequently as 4 times in a single hour when my friends and I were running for candles. If this only happened a few times I wouldn’t report it but these chat errors are happening every day when I play with others and it’s getting kind of frustrating.
Thank you for your time.
Additional Info: The bug happens in any realm at any time, even when I am alone but I usually only notice it when I’m with other players and chatting.

ThatTurtleBot

Live Bug Report

Author:
luminescentmoons (817123511096311878)

kindred wadiBOT Dec 24, 2025, 2:47 AM

#

Device Type: MSI Thin B12UCX, 12th Gen Intel(R) Core(TM) i5-12450H (2.00 GHz), NVIDIA GeForce RTX 2050, 8GB RAM
OS Version: Windows 11
Platform: PC
Sky Version (Build Number): 0.31.6 (21030699)
Bug Description: There's always red notification in face make up, and wont dissapear, even theres no new item
Attachment URL: #screenshots-and-videos message
Additional Info: I buy new mask accessory in sky, but the red notification in the mask icon always pop up, when i click the new item it wont dissappear to.. it should be dissappear...

ThatTurtleBot

Live Bug Report

Author:
kae5189 (677650944019791874)

kindred wadiBOT Dec 24, 2025, 3:07 AM

#

Device Type: IPad Air, Samsung S23 Ultra
OS Version: iPadOS 18.6.2 (22G100)
Platform: iOS
Sky Version (Build Number): 0.31.6
Bug Description: The IAP antlers from Days of Feast are not displaying colors when dyed.
Additional Info: No

ThatTurtleBot

Live Bug Report

Author:
energetic_lamb_38342 (1316365096217481216)

kindred wadiBOT Dec 24, 2025, 4:02 AM

#

#

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Device Type: Pc and mobile
OS Version: Windows 10, iOS 26.2
Platform: PC
Sky Version (Build Number): 0.31.6
Bug Description: I purchased the Ice semi-circle from the Christmas item shop, I checked the accessory but I permanently have a red dot notification in the accessory area even though there is nothing that says I need to put it on or wear it.
Additional Info: No i do not

ThatTurtleBot

Live Bug Report

Author:
nimrim (453607500684460032)

kindred wadiBOT Dec 24, 2025, 5:00 AM

#

Device Type: Infinix Note 30
OS Version: Android 14
Platform: Android
Sky Version (Build Number): 0.31.6.360232
Bug Description: it won't collect me all the spells on days of feast. I only got the ones on top and the rest was already shown as collected even though I haven't gotten them
Additional Info: none

ThatTurtleBot

Live Bug Report

Author:
kiwiibo.o (670959049226977280)

kindred wadiBOT Dec 24, 2025, 6:02 AM

#

Device Type: Realme 8s
OS Version: Android 13
Platform: Android
Sky Version (Build Number): 0.31.6
Bug Description: When i logged in i was getting server error and not able to teleport to friends
Additional Info: Continuos server error

ThatTurtleBot

Live Bug Report

Author:
anisha720319 (1282602163083935760)

kindred wadiBOT Dec 24, 2025, 10:12 AM

#

Device Type: iPad (A16)
OS Version: 18.7.1
Platform: iOS
Sky Version (Build Number): 0.31.6 (359532)
Bug Description: The flashing light in my closet won’t go away.
buy the snowman prop from the box next to the bearhug hermit.
go home, check the closets.
result: the snowman prop has no red dot on the icon. the flashing won’t go away.
expected result: the snowman prop would have a red dot, and when I click on it, the flashing would go away.
Additional Info: No

ThatTurtleBot

Live Bug Report

Author:
lyssapaws (894422013857374259)

kindred wadiBOT Dec 24, 2025, 12:26 PM

#

Device Type: Nintendo Switch 21.1.0
OS Version: Nintendo
Platform: Nintendo Switch
Sky Version (Build Number): 0.31.6.359532
Bug Description: I can't do the season quest, it feels like I didn't finish it. But I did.
Additional Info: I finished the season quest and haven't played in a week. Now when I open it, it won't let me do the new quest because it says I haven't finished it. But I can't even do the quest. It's like it doesn't sense that I'd like to do it.

ThatTurtleBot

Live Bug Report

Author:
mentacsiga22 (843242008587141200)

kindred wadiBOT Dec 24, 2025, 1:27 PM

#

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Device Type: Samsung Galaxy A25
OS Version: Android 16
Platform: Android
Sky Version (Build Number): 0.31.6 (360232)
Bug Description: App asks for permission to save photos taken within the game, redirecting to settings
Additional Info: No
App is updated to latest version and internet signal is strong

ThatTurtleBot

Live Bug Report

Author:
_patata.com (1232029503941906565)

#

Device Type: Android 15, Redmi13c
OS Version: Android 15
Platform: Android
Sky Version (Build Number): 0.31.6 (360232)
Bug Description: I get a visual bug that is blurr motion
blur motion in the settings is off but there is still a blur effect around objects such as sand, ice, snow etc

Skate board bumps

when I take off my skate board, my gliding position is still like wearing a skate board
Additional Info: No

ThatTurtleBot

Live Bug Report

Author:
archeena (1015264169420914780)

#

Device Type: iPhone SE
OS Version: iOS 18.6.2
Platform: iOS
Sky Version (Build Number): 0.31.6 (359532)
Bug Description: I went over the locked tier without unlocking them first so now migrating jelly whisper and migrating manta whisper are bugged out and won’t let me unlock their final tree
Additional Info: I would take them out for walks everyday cause I thought that’s how you unlocked there last tree

ThatTurtleBot

Live Bug Report

Author:
slam (665112638262607875)

#

#

#

Device Type: MSI Thin B12UCX, 12th Gen Intel(R) Core(TM) i5-12450H (2.00 GHz), NVIDIA GeForce RTX 2050, 8GB RAM
OS Version: Windows 11
Platform: PC
Sky Version (Build Number): 0.31.6 (21030699)
Bug Description: When I click the mask icon, the red notification wont dissapear... even there is no new item
Additional Info: Please fix it, it so annoying to keep seeing the notification

ThatTurtleBot

Live Bug Report

Author:
kae5189 (677650944019791874)

#

Device Type: iPad Pro 11-inch (M4)
OS Version: iOS 18.6.2
Platform: iOS
Sky Version (Build Number): 0.31.6 (359532)
Bug Description: on joining I end up far away from— and cannot warp to my friend with whom I have unlocked warp.
1.) my friend is building a shared space at Village of Dreams (or anywhere else)
2.) I join them from the constellation and try to warp (I cannot)
3.) try to reach them manually (I get split before I can reach them)
Attachment URL: #screenshots-and-videos message
Additional Info: • I expect to be able to warp to friends who are inside a shared space or building one.
• I expect to be able to interact with friends who are building a shared space, if possible chat and even spectate as they build, that would be much nicer.

ThatTurtleBot

Live Bug Report

Author:
thatskyamber (398082175699779585)

kindred wadiBOT Dec 24, 2025, 4:15 PM

#

Device Type: Samsung Galaxy A55
OS Version: Android 15
Platform: Android
Sky Version (Build Number): 0.31.6 (360232)
Bug Description: • Device Type: Samsung Galaxy A55
OS Version: Android 15
Platform: Android
Sky Version (Build Number): 0.31.6
Bug Description:
- I can't unlock the last node of the event spirit "Migrating Jelly spirit"
I can't unlock the last node of the event spirit "Migrating Bird Whisperer"
• I couldn't find the 2 spirits in the last place
• I can't unlock the 4TH node when I click it
• Result: I can't get to the 5th node to get my seasonal candles
• Expected Result: After I unlock the 3rd nodge I should be able to unlock the 4th nodge and get ALL the seasonal items until the 5th nodge (Seasonal Heart)
Additional Info: After I met up with event spirit I went home to unlock the 3rd node, and I was about to unlock the 4th node but I still can't

I had this problem for a long time(1 month), even if I change the device I'm using or update the game the results are the same

Additional Info: "-"

ThatTurtleBot

Live Bug Report

Author:
tiafbr (1324963476770131988)

kindred wadiBOT Dec 24, 2025, 5:53 PM

#

Device Type: Xiaomi HyperOS tablet
OS Version: Android 15
Platform: Android
Sky Version (Build Number): 0.31.6 (360232)
Bug Description: My horns don't change color.
I go to the dye station.
I try to change my deer horns.
They don't change even after accepting the color.
Additional Info: no

ThatTurtleBot

Live Bug Report

Author:
badgirlg0odgirl (1139921484186402946)

#

#

Device Type: NVIDIA system information report created on: 12/24/2025 11:45:01
NVIDIA App version: 11.0.5.420
Operating system: Microsoft Windows 11 Home, Version 10.0.26200
DirectX runtime version: DirectX 12
Driver: Game Ready Driver - 591.59 - Thu Dec 18, 2025
CPU: 11th Gen Intel(R) Core(TM) i5-11400 @ 2.60GHz
RAM: 16.0 GB
Storage: SSD - 465.8 GB

Graphics card
GPU: NVIDIA GeForce GTX 1660 Ti
Direct3D feature level: 12_1
CUDA cores: 1536
Graphics clock: 1815 MHz
Resizable BAR: No
Memory data rate: 12.00 Gbps
Memory interface: 192-bit
Memory bandwidth: 288.048 GB/s
Total available graphics memory: 14262 MB
System video memory: N/A
Shared system memory: 8118 MB
Dedicated video memory: 6144 MB GDDR6
Video BIOS version: 90.16.20.40.ec
Device ID: 10DE 2182 88401043
Part number: G161 0021
IRQ: Not used
Bus: PCI Express x16 Gen3

Display (1): DELL SE2422H
Resolution: 1080p, 1920 x 1080 (native)
Refresh rate: 60 Hz
Desktop color depth: Highest (32-bit)
HDCP: Supported

OS Version: Microsoft Windows 11 Home, Version 10.0.26200
Platform: PC
Sky Version (Build Number): 0.31.6 (359532)
Bug Description: Upon helping an unlit Sky player relive the memory of Shivering Trailblazer, the spirit suddenly disappears out of view.

Steps to Reproduce:
- Help an unlit Sky Player relive the memory of Shivering Trailblazer.
Result: The player is frozen and unable to perform any action.
Expected Result: The player should earn the expression of Shivering Trailblazer.

Additional Info: Held hands of a lit Sky player/friend while reliving the memory. Unable to progress after the letterbox appears.

ThatTurtleBot

Live Bug Report

Author:
milorial (925847840146735115)

kindred wadiBOT Dec 24, 2025, 10:10 PM

#

Screenshot_2025-12-24-23-06-32-966_com.facebook.katana.jpg

#

Screenshot_2025-12-24-23-06-47-586_com.tgc.sky.android.jpg

#

Device Type: Xiaomi 11 Lite 5G NE
OS Version: Android 14
Platform: Android
Sky Version (Build Number): 0.31.6 (360232)
Bug Description: I can't get into my account in this device. It's linked with a Google account, which is now deleted, and for some reason I can't link my account with a new one; it's also linked with my Facebook, which doesn't work since a year or so, so I linked it with a Steam account. It worked for a while (I clicked on the "stay logged in", but I had to log in every time), and now that doesn't work either.
Additional Info: The Facebook account doesn't work since a really long time, I never could relink my Google account, and somethings certainly wrong with the Steam account, but I don't really know the problem.

ThatTurtleBot

Live Bug Report

Author:
ronni11037 (996709847108177972)

kindred wadiBOT Dec 24, 2025, 10:57 PM

#

Device Type: Realme C75x
OS Version: Android 15
Platform: Android
Sky Version (Build Number): 0.31.6 (360232)
Bug Description: - I can't unlock the last node of the event spirit at season of migration
• I couldn't find the that spirits in the first map( isle of dawn
• I can't unlock the 4TH node when I click it
• Expected Result: After I unlock the 3rd nodge I should be able to unlock the 4th nodge and get ALL the seasonal items until the 5th nodge (Seasonal Heart)
Additional Info: After I met up with event spirit I went home to unlock the 3rd node, and I was about to unlock the 4th node but I still can't

I had this problem for a long time(1 month), even if I change the device I'm using or update the game the results are the same

Additional Info: that's everything i know

ThatTurtleBot

Live Bug Report

Author:
reii_000._61717 (1235749720610308158)

kindred wadiBOT Dec 24, 2025, 11:15 PM

#

#

Device Type: Nintendo switch
OS Version: 21.1.0
Platform: Nintendo Switch
Sky Version (Build Number): 0.31.6.359532
Bug Description: I random sky child came into my nest, even though I had the ability to visit off
Additional Info: The sky kid just telaported there

ThatTurtleBot

Live Bug Report

Author:
ana_thehedgehog2017 (1277641556056342620)

kindred wadiBOT Dec 25, 2025, 1:21 AM

#

#

Device Type: pc
OS Version: pc
Platform: PC
Sky Version (Build Number): 0.31.6.359532
Bug Description: Tidak bisa login
Additional Info: Tidak

ThatTurtleBot

Live Bug Report

Author:
stareanise (488042148692754444)

kindred wadiBOT Dec 25, 2025, 3:17 AM

#

Device Type: Vivo V50 Lite
OS Version: Android 15
Platform: Android
Sky Version (Build Number): 0.31.6 (360232)
Bug Description: I'm unable to get the daily quests and the free seasonal candle from the home shrine. I have to restart my app multiple times before I'm able to do so.
Additional Info: It has been happening for a long time now but this has become worse is all I can say.

ThatTurtleBot

Live Bug Report

Author:
alephnull0215 (496493462397386763)

kindred wadiBOT Dec 25, 2025, 3:35 AM

#

#

Device Type: pc, rtx 2080, ryzen 5 5600, 32gb ram
OS Version: windows 10
Platform: PC
Sky Version (Build Number): 0.31.6
Bug Description: unable to claim daily quests, when attempted they infinitely buffer even after reopening multiple times
Additional Info: no

ThatTurtleBot

Live Bug Report

Author:
h5ey (833241398178218006)

kindred wadiBOT Dec 25, 2025, 4:05 AM

#

#

#

Device Type: iPad pro
OS Version: IOS 26.1
Platform: iOS
Sky Version (Build Number): 0.31.6
Bug Description: If you log in to Light Encounter and go to the Big Treehouse, you will see a Yakunin that doesn't belong here in front of the Treehouse.
Additional Info: No

ThatTurtleBot

Live Bug Report

Author:
juju78c (1424139809345245265)

kindred wadiBOT Dec 25, 2025, 7:25 AM

#

Device Type: OnePlus Ace 3 Pro
OS Version: ColorOS 14
Platform: Android
Sky Version (Build Number): 0.31.6 (360232)
Bug Description: The "new item" icon does not disappear after viewing.
Additional Info: The bug appeared after I bought the glasses, I showed them at the end of the video

ThatTurtleBot

Live Bug Report

Author:
degazi1435 (1099264029597368330)

#

#

#

Device Type: Switch
OS Version: Switch
Platform: Nintendo Switch
Sky Version (Build Number): 0.31.6.359532
Bug Description: I completed the final scene to unlock the last node in migrating bird whisperer's friendship tree, but the node won't unlock and says the memory can't be relived for 44 hours.
Additional Info: The spirit disappeared when I viewed the memory to unlock the final node.

ThatTurtleBot

Live Bug Report

Author:
amachineforguineapigs (314247486699077632)

kindred wadiBOT Dec 25, 2025, 8:39 AM

#

Device Type: infinix
OS Version: Android 16
Platform: Android
Sky Version (Build Number): 0.31.6 (360232)
Bug Description: I completed the final scene to unlock the last node in migrating bird whisperer's friendship tree, but the node won't unlock and when i forced to unlock the cosmetics, it shows games corrupt
Additional Info: The spirit disappeared when I viewed the memory to unlock the final node.

ThatTurtleBot

Live Bug Report

Author:
meshouu (577732444942368768)

#

Device Type: infinix
OS Version: Android 16
Platform: Android
Sky Version (Build Number): 0.31.6 (360232)
Bug Description: i Can't dye my antlers
i go to dye shop
i try to dye it
the colors didn't change
Additional Info: the other items can be dyed

ThatTurtleBot

Live Bug Report

Author:
meshouu (577732444942368768)

kindred wadiBOT Dec 25, 2025, 9:49 AM

#

Device Type: ipad air 5th generation
OS Version: ipadios 26.0.1
Platform: iOS
Sky Version (Build Number): 0.31.6.359532
Bug Description: problem: server errors,
the popup keeps appearing and i cant claim wax, or light friend’s candles or receive daily quests
expected result: i should be able to light up my friends, and claim wax
Additional Info: im not sure but all i know is that its not an internet connection error as all other applications using same internet are working fine

ThatTurtleBot

Live Bug Report

Author:
c.or0 (1153999459257171991)

kindred wadiBOT Dec 25, 2025, 10:13 AM

#

Device Type: Infinix Smart 8 HD
OS Version: Android 13
Platform: Android
Sky Version (Build Number): 0.31.6 (360232)
Bug Description: I can't hug grandma in the Alice's Wonderland Cafe table.
Steps to Reproduce:
- Go to Alice's Wonderland Cafe in Aviary village
- Approach grandma on the table where you can collect wax passively
- Wait for grandma to sit down and read her book
- Click on grandma and then the hug emote on the new menu that opens
- Interact with the emote that appears on top of grandma's head by clicking on it
Result: Nothing happens
Expected Result: The player should've been able to hug grandma
Additional Info: I tried exiting the cafe and even restarting the app but the result was the same

ThatTurtleBot

Live Bug Report

Author:
jellyisda (795963890587795477)

kindred wadiBOT Dec 25, 2025, 12:50 PM

#

Device Type: iPhone 16 Pro
OS Version: iOS 26.1
Platform: iOS
Sky Version (Build Number): 0.31.6 (359532)
Bug Description: It can't go into sleep mode (“zzz” emotion) while sitting on the bench in the igloo.
Go to Home Space
Enter the igloo (grandmother's space)
Sit on the bench
Stand up
Leave it alone for a while
It automatically stands up when it's time to enter sleep mode
Additional Info: Even if I leave it on the bench without sitting it down, it stands up when it’s time to sleep.
Since it can sleep on the ground, this seems to only happen when it’s left on the bench.

ThatTurtleBot

Live Bug Report

Author:
aiiromochi (774624378885111851)

#

#

Device Type: iPhone 12 mini
OS Version: iOS 26.1
Platform: iOS
Sky Version (Build Number): 0.31.6 (359532)
Bug Description: This scarf doesn’t dye the way it does in the official sky discord banner, why is that?

In the game, you can only dye the scarf’s triangles and not the whole scarf itself

Additional Info: Sorry, this probably isnt necessarily a bug report, but i dont think it fits the category of feedback either

ThatTurtleBot

Live Bug Report

Author:
sephrotus (743383153053401128)

kindred wadiBOT Dec 25, 2025, 3:15 PM

#

#

#

#

#

Device Type: Infinix Smart 8 HD
OS Version: Android 13
Platform: Android
Sky Version (Build Number): 0.31.6 (360232)
Bug Description: The texts from the chat menu screen overlapped with a previous series of messages I exchanged with another skykid in GW. The text in question just stays on screen even when I exit out of the chat menu.

At some point, I couldn't see anything written on the chat bubbles anymore but a few seconds later, it appears then the cycle repeats

Additional Info: No additional details, the bug just came out of nowhere

ThatTurtleBot

Live Bug Report

Author:
jellyisda (795963890587795477)

#

Device Type: MSI Thin B12UCX, 12th Gen Intel(R) Core(TM) i5-12450H (2.00 GHz), NVIDIA GeForce RTX 2050, 8GB RAM
OS Version: Windows 11
Platform: PC
Sky Version (Build Number): 0.31.6 (21030699)
Bug Description: When I want to use my scarf item, it doesn't appear on my character, and when I choose another neck item, nothing appears on my avatar. While the face mask item can be used and appears on my avatar. I've tried restarting but it's not right either.
Expected result: the item appears on my character when I want to wear it.
Attachment URL: #screenshots-and-videos message
Additional Info: The notification always appears in my closet (in the mask accessory section) and doesn't go away. Even though there are no new items added.

ThatTurtleBot

Live Bug Report

Author:
kae5189 (677650944019791874)

kindred wadiBOT Dec 25, 2025, 4:12 PM

#

Device Type: Iphone14plus
OS Version: 26.1
Platform: iOS
Sky Version (Build Number): 0.31.6(359532)
Bug Description: The coloring of my antler items is not working. When I put on my antlers and select the dyed version, it still shows the original undyed version.
Steps to Reproduce:
Log in to Light Encounter and go to the closet, open the headwear bar and select antlers.
Select the dyed version of the antlers.
Result: The antlers are still the initial color.
Expected Result: The antlers should have the color I dyed them.
Additional Info: The antlers appear the same regardless of platform.

ThatTurtleBot

Live Bug Report

Author:
guiguiz_9100 (539867838341578772)

kindred wadiBOT Dec 25, 2025, 6:28 PM

#

#

#

#

#

Device Type: iPhone XR
OS Version: 18.6
Platform: iOS
Sky Version (Build Number): 0.31.6 (359532)
Bug Description: The past dozen or so in game surveys I get to a page where I can’t go forward I can’t go back I’m stuck on that page no matter what I do thus making me unable to submit the in game survey I do desperately want to submit. I have submitted in game surveys in the past but I have been able to no matter how hard I try been able to submit in game surveys for the past few surveys
Additional Info: I’m not certain it’s always on the same page number that this bug occurs could be I have utterly no idea. I just know I cannot get past a certain page when I get to the surveys aa of recently. I cannot go back or forward during the survey it forces me to quit and no matter how hard I try I’m unable to submit the survey

ThatTurtleBot

Live Bug Report

Author:
rebelcommander. (820458816503152691)

kindred wadiBOT Dec 25, 2025, 7:25 PM

#

Device Type: Ps4
OS Version: Latest playstation firmware and latest sky update
Platform: PlayStation
Sky Version (Build Number): 0.31.5
Bug Description: When holding hands, and watching a memory i tried adding this publisher to favorites and it asks a name to set. While i am in this prompt trying to add a name my friend goes into the next area of the map and after the loading screen i am completely frozen and no buttons work only solution is to restart the game.

This happened on 3 occasions so far. Now i just stopped adding memory to favorites to prevent the problem.

Additional Info: No

ThatTurtleBot

Live Bug Report

Author:
canabiz12 (239524855320412161)

kindred wadiBOT Dec 25, 2025, 8:56 PM

#

Device Type: PC: AMD Ryzen 7 3700X 8-Core Processor 16.0 GB RAM 64-bit operating system, x64-based processor
OS Version: windows 11
Platform: PC
Sky Version (Build Number): 0.31.6(359532)
Bug Description: When sitting on various 'soft' surfaces and even some ground terrain, the avatar will slide or get shoved around instead of sitting still.

sit down/idle/play instrument on a carpet, bed, or other soft furniture
the avatar will be pushed or slide at random intervals
Result: sometimes you will get shoved off the edge of a hill, rock, or cliff. When pushed too far from a placed object such as the music box prop, the instrument you borrowed to play from the prop will disappear.
Expectation: I should be able to sit still without my avatar sliding around

Additional Info: no

ThatTurtleBot

Live Bug Report

Author:
tally2 (508998499405398016)

kindred wadiBOT Dec 25, 2025, 9:40 PM

#

Device Type: Nintendo Switch
OS Version: Nintendo Switch Firmware version 21.1.0
Platform: Nintendo Switch
Sky Version (Build Number): 0.31.6 (359532)
Bug Description: > Basic functionality for gameplay has been lost (Candles, Quests)

Steps to Reproduce:
-- Start game
-- Attempt to load Quests, gather wax, etc.

Result: No candle wax updates, quests refuse to persist in use, friend menus bugged out

Expected Result: Gameplay should be normal

Additional Info: - There was a dialog box on second attempt to start the game saying "Gathering miscellaneous data".
I had recently logged into a new device and confirmed it was working then
I was able to send a gift to a Friend, but because the Quests are bugged out, it did not register
Bonus Candles and Wax cannot be gathered.

ThatTurtleBot

Live Bug Report

Author:
caboose_frenzy (499248033469431808)

#

#

Device Type: Intel Core i5-12500H, NVIDIA GeForce RTX 3050 Laptop GPU, 16GB DDR4 3200MT/s RAM, 500GB + 1TB SSD, 64-bit Windows
OS Version: windows 11
Platform: PC
Sky Version (Build Number): 0.31.6 (359532)
Bug Description: Buy days of feast worth 50 candles scard. Wear it, dye it red.

result: there is still a alert circle signaling at my closet saying i have a new item. i dont have anything else new besides that scard i already wore. i pressed it a lot if times to get rid of it bc its annoying

Additional Info: no

ThatTurtleBot

Live Bug Report

Author:
divlo001 (967405565309489163)

kindred wadiBOT Dec 25, 2025, 11:06 PM

#

Device Type: Realme C75x
OS Version: Android 15
Platform: Android
Sky Version (Build Number): 0.31.6 (360232)
Bug Description: - I can't unlock the last node of the event spirit at season of migration
• I couldn't find the that spirits in the first map( isle of dawn
• I can't unlock the 4TH node when I click it
• Expected Result: After I unlock the 3rd node I should be able to unlock the 4th node and get ALL the seasonal items until the 5th node (Seasonal Heart)
Additional Info: After I met up with event spirit I went home to unlock the 3rd node, and I was about to unlock the 4th node but I still can't

I had this problem for a long time(1 month), even if I change the device I'm using or update the game the results are the same

Additional Info: that's all

ThatTurtleBot

Live Bug Report

Author:
reii_000._61717 (1235749720610308158)

kindred wadiBOT Dec 26, 2025, 2:14 AM

#

#

#

Device Type: RealMe note 50
OS Version: android 13
Platform: Android
Sky Version (Build Number): 0.31.6 (360232)
Bug Description: There is a red dot in the masks section, there is nothing to click there but the red dot is still on...it has been days
Additional Info: I don't know. I have OCD looking at it. It is always shining. I click the icon but it won't remove the red dot.

ThatTurtleBot

Live Bug Report

Author:
trmlkt_ (1444203059679858827)

kindred wadiBOT Dec 26, 2025, 6:44 AM

#

Device Type: Samsung galaxy a24
OS Version: Android 15
Platform: Android
Sky Version (Build Number): 0.31.6 (360232)
Bug Description: yeti race stops halfway through and I have to start it again.

happened multiple times, and again just now. I get partway through, collecting arrows, then they just disappear and when I go back to start of race someone has started another race and I have to wait my turn and start all over again

I expect that when I've started a race other people have to wait for me to finish before they can start theirs, I expect to be able to ruin race through from start to finish without getting booted out of it

Additional Info: no sorry I'm perplexed

ThatTurtleBot

Live Bug Report

Author:
littlebugchaosinflight (1329988936243613738)

kindred wadiBOT Dec 26, 2025, 8:50 AM

#

#

#

#

Device Type: PC:
AMD Ryzen 5 5600X 6-Core Processor
AMD Radeon RX 6750 XT
32 GB RAM
2 TB
OS Version: windows 11
Platform: PC
Sky Version (Build Number): 0.31.6.359532
Bug Description: theste two outfit areas keep glowing and "calling" even though i have repeatedly clicked on and wear the items in them, there is a red dot in the categories of recent purchased items but not on the item itself and again it has been worn so it should vanish
Additional Info: it only started when i bought the scarf and the beanie at the beginning of days of feast and never has been a problem before.

ThatTurtleBot

Live Bug Report

Author:
halovelysin (1364614096078504027)

kindred wadiBOT Dec 26, 2025, 10:32 AM

#

#

Device Type: Samsung Galaxy A14
OS Version: Android 15
Platform: Android
Sky Version (Build Number): 0.31.6 (360232)
Bug Description: I have a bug where the first daily mission keeps loading and I can't do the mission
Additional Info: Nothing, I kept waiting for the daily mission to work but it kept loading

ThatTurtleBot

Live Bug Report

Author:
lvrnii (1248447708784623658)

kindred wadiBOT Dec 26, 2025, 1:06 PM

#

Messenger_creation_75A5FDF1-3B3F-459E-8DF2-4B98F8C0D0DF.jpg

#

Messenger_creation_AF7C73A7-CF24-4727-B0E9-3BD94D448D23.jpg

#

Device Type: PC/Steam - OS Version: Windows 11 - Platform: PC - Sky Version (Build Number): 0.31.6 (359532) - Bug Description: Skykid's hands malfunction when opening the parachute - Additional Info: None

ThatTurtleBot

Live Bug Report

Author:
jiahua2510 (1442548074722623704)

#

Device Type: Infinix NOTE 12
OS Version: Android 12
Platform: Android
Sky Version (Build Number): 0.31.6 (360232)
Bug Description: Season of Migration's final quest is buggy/can't be completed
Steps to reproduce:
*Go to Migration guide
*Click Friendship Tree
*Click the last quest
*Nothing happened
Additional Info: Nothing, that's all

ThatTurtleBot

Live Bug Report

Author:
caramelmocchiato (1060510525852766258)

kindred wadiBOT Dec 26, 2025, 3:43 PM

#

#

#

Device Type: iPhone 14 Plus
OS Version: iOS 26.2
Platform: iOS
Sky Version (Build Number): 0.31.6 (359532)
Bug Description: I’m not able to proceed with Season of Migration’s Quest # 4. It tells me to go back to Isle of Dawn after completing Quest 3. I went back there to travel to the migration herd’s current location but instead of taking me to Hidden Forest (Q4) it takes me back to Prairie (Q3)
Additional Info: I have no idea, even the passage quest aint working for me. I just wanna finish the season of migration quests since it’s about to end in 9 days

ThatTurtleBot

Live Bug Report

Author:
mikumatchaa (1411186527266017390)

#

#

#

#

#

#

#

Device Type: iPhone 13
OS Version: iOS 18.6.2
Platform: iOS
Sky Version (Build Number): 31.5
Bug Description: I have done the same seasonal quest four times!
After lighting all the clocks and taking the Ancestor's ship to the Rainforest Temple. The screen goes black with no indication of successful completion of the mission, then the screen reappears and now the ancestor is still in the same place!
Additional Info: -

ThatTurtleBot

Live Bug Report

Author:
euphrosynesss (826388475187822633)

kindred wadiBOT Dec 26, 2025, 7:20 PM

#

Device Type: I'm using Xiaomi Redmi note 14
OS Version: Android 14
Platform: Android
Sky Version (Build Number): 0.31.6 (360232)
Bug Description: So I was doing the passage guide quests when I got to the second quest and when I went to forest to light up the mask how much I tried it didn't light it up I even waited 30 minutes afking and lighting it up then I rejoined and lighted it for another 15 minutes and nothing happened
I even watched 2 tutorial videos I did everything right I even got someone else to try it and they had the same problem
Additional Info: _

ThatTurtleBot

Live Bug Report

Author:
amirhossei3 (1101067317640708147)

kindred wadiBOT Dec 26, 2025, 7:39 PM

#

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Device Type: iPhone 14 Plus
iOS version 17.6.1
OS Version: iOS version 17.6.1
Platform: iOS
Sky Version (Build Number): 0.31.6 (359532)
Bug Description: The Christmas event Antler headpiece does not show any colour when I dye it.
It is always the basic yellow colour.
It used to have its colour changed when I dyed it, but now it will only ever show the normal colour
Additional Info: Sadly, I do not. It started suddenly when I logged on after the Christmas update occurred

ThatTurtleBot

Live Bug Report

Author:
keeper_of_the_evergarden (319848816226336768)

kindred wadiBOT Dec 26, 2025, 11:26 PM

#

Device Type: , Intel Core i7 10700K,
OS Version: window 11
Platform: PC
Sky Version (Build Number): 0.31.6.359532
Bug Description: Every time I try to use the in-game camera, the game crashes and closes completely . This happens consistently, making it impossible to take photos using the camera feature.
Additional Info: no

ThatTurtleBot

Live Bug Report

Author:
roxs85_58747 (1262826176850956340)

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Device Type: OPPO A53
OS Version: Android 12
Platform: Android
Sky Version (Build Number): 0.31.6 (360232)
Bug Description: The seasonal spirit I invited won't leave.
Steps to reproduce:
-i log in sky and invite a seasonal spirit
-it's been a long time, several hours but it doesn't leave either
-I exit then log in again
-the seasonal spirit is still there

Result:
The seasonal spirit did not leave as usual at the appointed time

Expected result:
Seasonal spirits leave after a certain time and add friendship to the constellation

Additional Info: I invited the "migrating bird whisperer" spirit, but a friend of mine got the bug too with the "migrating bellmaker" spirit. She said she waited until the reset time, then the bug went away.

ThatTurtleBot

Live Bug Report

Author:
mellowgirl.skytwins (885218284578938880)

kindred wadiBOT Dec 27, 2025, 12:39 AM

#

Device Type: Samsung galaxy S23+
OS Version: Android 13 (i think)
Platform: Android
Sky Version (Build Number): 0.31.6.360232
Bug Description: I can log in and hear the login sound/birds, but after that everything is silent. I know the sound was working yesterday, but i cant recall earlier this morning when i logged in for gma
login
hear normal login sound and the birds when loading in
press play, no sound.
Additional Info: I dont believe so, i did make sure all my sound aside from ai assistant (eyeroll) was on, but sky is usually on the regular media player so other things wouldn't matter aside from that. I was playing youtube before i logged in so I knew my media player audio was working

ThatTurtleBot

Live Bug Report

Author:
skullangula (205407309936066560)

kindred wadiBOT Dec 27, 2025, 1:17 AM

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Device Type: Samsung Galaxy A53 5G
OS Version: Android 16
Platform: Android
Sky Version (Build Number): 0.31.6 (360232)
Bug Description: I just noticed in the season of migration the migrating butterfly charmers tree, where we can unlock new emotes and new cosmetics, I cannot see the antenna cosmetic.
I log into the game and click on the spirit trees, I go to the seasons spirit trees to the migrating butterfly charmers tree and I cannot see the antenna cosmetic.
I checked some videos about this and I saw the antenna in all of the videos but I could not find it.
Additional Info: -

ThatTurtleBot

Live Bug Report

Author:
minyu_0214 (689547388817506403)

kindred wadiBOT Dec 27, 2025, 2:50 AM

#

Device Type: iPhone 13 Pro
OS Version: iOS 26.2
Platform: iOS
Sky Version (Build Number): 0.31.6 (359532)
Bug Description: I was offered the chance to get 3 candles for doing a quiz, nothing new, however the quiz offered to me was the one presented at the end of Two Embers Part 1 instead of the current Season of Migration.
Steps to Reproduce:
- Load into Aviary as starting point
- Enter Quiz Screen
Result: The Quiz is not the expected one
Expected Result: The Quiz should be relevant to the live game.
Additional Info: I think I've been offered this quiz three times before? I don't think it's been updated.

ThatTurtleBot

Live Bug Report

Author:
the_decapod_danger (1132370067317850204)

kindred wadiBOT Dec 27, 2025, 7:42 AM

#

Device Type: iPhone 14 Pro Max
OS Version: iOS 18.5
Platform: iOS
Sky Version (Build Number): 0.31.6
Bug Description: The seasonal spirits are locked and broken and won’t give me the rewards from their constellation. Everytime I try to interact with the season’s constellation tree it would tell me the system game file is corrupted and tells me to redownload game. Redownloading the game did not solve any of the issues mentioned above.

This bug/issue has been ongoing for a month now.

Expected result:
please fix this ongoing bug wherein the current seasonal spirits actually work properly. Players who have experienced this bug for a month now should be properly compensated.

Additional Info: The Spirit doesn’t appear in their designated locations it tells us to meet up in.
Ignoring the spirit and then reopening the constellation causes this bug to occur and is irreversible

ThatTurtleBot

Live Bug Report

Author:
thebellringers (907461872264028271)

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Device Type: Nintendo Switch
OS Version: Nintendo Switch ver 21.1.0 (I'm not completely sure if this is what this means)
Platform: Nintendo Switch
Sky Version (Build Number): 0.31.6.359532
Bug Description: The color dye option created on the default "moth" hair isn't working.
Steps to Reproduce:
Select moth hairstyle.
Color dye it to a different color.
Change to a different hairstyle afterwards or log out and log back in.
Result: Color option in the closet and on character is gone
Expected Result: Color option remains in the closet and on the character upon equipping
Additional Info: The only things I can think of was how right when the cutscene triggers after confirming you want to change the dye color, the color switched back to the original blue for a split second. In the photos after I dyed it, I did notice the little drop icon that shows when you have a dye customization isn't filled in like it is most of the time. (See option in the middle of the last row for reference)

ThatTurtleBot

Live Bug Report

Author:
doremidi (1129400761642659930)

kindred wadiBOT Dec 27, 2025, 10:58 AM

#

Screenshot_2025-12-27-17-05-07-63_d363933d0b71266cda36dcfa515e1b15.jpg

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Device Type: Oppo A96, Lenovo IdeaPad 1 14AMN7
OS Version: Android 11, Windows 11
Platform: Android
Sky Version (Build Number): 0.31.5
Bug Description: Today's daily doesn't appear/ I can't claim today's daily (on Android or PC)
Additional Info: Please fix or compensate immediately, because this has happened before and I don't want it to happen again in the future

ThatTurtleBot

Live Bug Report

Author:
soorarin (1149664720605954049)

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Device Type: Macbook
OS Version: Version 26.2
Platform: iOS
Sky Version (Build Number): 0.31.6.359532
Bug Description: Today when getting dallies, one of them wasn't loading. I could not complete it. Steps to Reproduce: *Got dallies. *Waited for them to load *Admire the sapling in the wasteland falied to load. Result: Dally failed to load.
Additional Info: No

ThatTurtleBot

Live Bug Report

Author:
whimsical_fox2 (1326030068199456792)

kindred wadiBOT Dec 27, 2025, 2:39 PM

#

Device Type: iPhone SE
OS Version: iOS18.0
Platform: iOS
Sky Version (Build Number): 0.31.6(359532)
Bug Description: -Reproduction of Occurrence
-Buy a snowboard, an item from the Sacred Days.
-The shrine lights up and the item is confirmed.
Result: The shrine keeps glowing.
Result: The shrine will stop glowing.
Additional Info: None in particular

ThatTurtleBot

Live Bug Report

Author:
kurage04175 (1454478216587772025)

kindred wadiBOT Dec 27, 2025, 3:28 PM

#

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Device Type: iPhone 11
OS Version: iOS 26.1
Platform: iOS
Sky Version (Build Number): 0.31.6(359532)
Bug Description: I am writing to ask about the Chibi Mask Pin. I used it successfully last week, but I think these days it has become buggy. After I try to use it, it says "CANNOT_UPDATE_NFC_COUNTER". Please help me to find out if there is any solution. Thank you.
Additional Info: No

ThatTurtleBot

Live Bug Report

Author:
siyi117 (1013088107287031870)

kindred wadiBOT Dec 27, 2025, 4:54 PM

#

Device Type: Operating System
Windows 11 Home 64-bit
CPU
Intel Processor
RAM
32.0GB
Motherboard
LENOVO LNVNB161216 (U3E1)
%1 Chipset
Graphics
Lenovo DisplayHDR (2560x1600@60Hz)
4089MB NVIDIA GeForce RTX 4080 Laptop GPU (Lenovo)
OS Version: Windows 11
Platform: PC
Sky Version (Build Number): 0.31.6.359532
Bug Description: I'm trying to claim a daily quest but am unable to do so.
Steps to Reproduce:
I interact with the Crab Whisperer at the Aviary Village and the quest momentarily shows up at the quest log.
After a second it disappears from said log. No matter how many times I attempt interact with the Crab Whisperer to claim the quest, it always disappears.
I've attempted to restart the game and the device but no luck! The issue remains..
Result: I am only able to claim 3 of the 4 daily quests.
Expected Result: Being able to claim all 4 of the daily quests in order to complete them and receive the appropriate seasonal candles.
Additional Info: I don't, sorry! Nothing out of ordinary happened, I just tried to claim all the daily quests at once as I've done before many times successfully..

ThatTurtleBot

Live Bug Report

Author:
.rhaeven (194796347864383488)

kindred wadiBOT Dec 27, 2025, 5:54 PM

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Device Type: Samsung Galaxy S24+
OS Version: Android 16
Platform: Android
Sky Version (Build Number): 0.31.6 (360232)
Bug Description: I was completing today's red shard event at Treehouse and I was unable to access Whale memory. It seemed I was experiencing an overlay of more than one shard event at different levels of completion. I did receive full AC, but no portal to Shard Memory area.
I tried returning to home and using return shrine, but I was still in an uncompleted shard event.
Expected Result: receive AC and portal to Shard Memory
Additional Info: I arrived at the Treehouse early and started the shard with several players, maybe a full server. Then, during the shard, I seemed to have a mix of players I started with and new players as if I had experienced server merge. I don't think the players I ended with were the players I had started with but I am not completely sure. I was disappointed to not get Whale Memory as it is so rare, but I don't know if I want to do the event a second time to access. Anyway, thank you.

ThatTurtleBot

Live Bug Report

Author:
lightningwhelkskymoth (1333996790776725685)

kindred wadiBOT Dec 27, 2025, 6:09 PM

#

Device Type: Oppo A60
OS Version: ColorOS
Platform: Android
Sky Version (Build Number): 0.31.6 (360232)
Bug Description: Uno de los espíritus de temporada que vinieron junto con el Yeti aparece de color azul como si no lo hubiera ascendido, yo recuerdo haberlo ascendido

Me di Cuenta después de entrar a Sky ir a la zona del evento y verlo Azul

Additional Info: Cuando ascendí el espíritu, recuerdo que solo me faltó por comprar la guitarra y el cabello, por eso estoy seguro de que lo ascendí

ThatTurtleBot

Live Bug Report

Author:
andyblue_ (1074537306809184266)

kindred wadiBOT Dec 27, 2025, 9:45 PM

#

Device Type: Samsung Galaxy A55
OS Version: Android 16
Platform: Android
Sky Version (Build Number): 0.13.6 (360232)
Bug Description: When I log on, my chat bugs when I want to close it. The text bar stays open, letting other people think I'm still typing, while my keyboard is closed. This issue is resolved with a restart of the game.
Steps to reproduce:
Log on
Type something in chat
Close chat
Chatbar stays open, with keyboard closed
Double click away from chatbar to close it
Restart the game
Chat again
Chatbar closes immediately upon closing the keyboard
Expected result: To have the chatbar close with the keyboard all the time, not only part of the time
Additional Info: This usually happens when I log on again for the first time in a few hours. The bug stays away when I'm online after solving it.

ThatTurtleBot

Live Bug Report

Author:
gamingpanda1145 (766682736362389555)

kindred wadiBOT Dec 27, 2025, 10:24 PM

#

Device Type: mac mini m4 pro 2024
OS Version: macOS 26.1 (25B78)
Platform: iOS
Sky Version (Build Number): 0.31.6 (359532)
Bug Description: Typing something in chat that looks like a formula causes the game to freeze.
Steps to Reproduce:
- Press the chat button (enter, right D-pad, tap lower left corner chat button)
- Type a formula i.e. 1106.5-1090.75=
Result: once the = sign is typed, chat no longer works and the game is mostly unplayable. Force close seems to be required
Expected Result: Typing should continue or chat can send/exit/etc.
Additional Info: In most instances you cannot escape without force closing the game but in one instance soft closing the game was enough to clear the chat and get playable. I am not sure what workaround allowed that test to work.

ThatTurtleBot

Live Bug Report

Author:
pharos8369 (358025394210734081)

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Device Type: PC (CPU Intel Core i5-13600K, GPU Nvidia Geforce RTX 4060 Ti, RAM 16GB 2400MT/s, SSD 1TB)
OS Version: Windows 11
Platform: PC
Sky Version (Build Number): 0.31.6 (359532)
Bug Description: I can't dye the hair. When I attempt to dye it in the dyeing workshop, it does the animation, but the dyes normally used stay in my inventory, and the new style don't appear in the wardrobe, whereas it should appear. I have tried to dye a cape, and this time it works. It don't seems to work only with hairs (I haven't tried with other cosmetics yet)
Additional Info: -

ThatTurtleBot

Live Bug Report

Author:
jomandu29 (606559233344798721)

kindred wadiBOT Dec 27, 2025, 10:56 PM

#

Device Type: Samsung Galaxy A55
OS Version: Android 16
Platform: Android
Sky Version (Build Number): 0.13.6 (360232)
Bug Description: Taking photos suddenly needed permission. When I took a picture, the game told me I had not given it permission to save photos, while there should be permission. I took photos earlier this day and had no issue. Nothing in my phone's settings said that Sky did not have permission, yet the issue persisted. Suddenly it disappeared and I could take photos again. A Sky friend had the same problem earlier that day. This could be a bigger and possibly repeating issue, so hereby the bug report.
Additional Info: I gave as much information as I had. I only know a friend who was with me at the time had the same problem earlier where she couldn't store photos temporarily either. But it was not occuring at the same time as me.

ThatTurtleBot

Live Bug Report

Author:
gamingpanda1145 (766682736362389555)

kindred wadiBOT Dec 27, 2025, 11:21 PM

#

Device Type: Realme C75x
OS Version: Android 15
Platform: Android
Sky Version (Build Number): 0.31.6 (360232)
Bug Description: - I can't unlock the last node of the event spirit at season of migration
• I couldn't find the that spirits in the first map( isle of dawn
• I can't unlock the 4TH node when I click it
• Expected Result: After I unlock the 3rd node I should be able to unlock the 4th node and get ALL the seasonal items until the 5th node (Seasonal Heart)
Additional Info: After I met up with event spirit I went home to unlock the 3rd node, and I was about to unlock the 4th node but I still can't

I had this problem for a long time(1 month), even if I change the device I'm using or update the game the results are the same

Additional Info: that's all

ThatTurtleBot

Live Bug Report

Author:
reii_000._61717 (1235749720610308158)

kindred wadiBOT Dec 28, 2025, 12:05 AM

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Device Type: iphone 14
OS Version: iOS 18.6.2
Platform: iOS
Sky Version (Build Number): 0.31.6 (359532)
Bug Description: i brought the pine one hair accessory with my candles. i can wear it but at the shrine it keeps glowing and giving me a red dot that indicates i haven’t claimed it or i didn’t wear it yet
Additional Info: no

ThatTurtleBot

Live Bug Report

Author:
mewrine (301172725538488320)

kindred wadiBOT Dec 28, 2025, 2:00 AM

#

Device Type: OPPO A94
OS Version: Android 13
Platform: Android
Sky Version (Build Number): 0.31.6(360232)
Bug Description: Cant unlock the jellyfish whisperer headpiece

Steps to Reproduce:

Unlock the spirit tree's cosmetic level one by one until you reach the headpiece.
Go home
Check this season's constellation
Select jellyfish whisperer spirit.
Trying unlock the headpiece just bugs it out.

Additional Info: n/a

ThatTurtleBot

Live Bug Report

Author:
zara_psf (1371496018432102460)

kindred wadiBOT Dec 28, 2025, 5:10 AM

#

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Device Type: I want to report a bug
OS Version: android
Platform: Android
Sky Version (Build Number): 0.31.6.360232
Bug Description: the bug that happened was that I originally had 16+ eden candles after I went to the eden center to get a new eden candle it turned out that my eden candle had become -3 why did that happen?
Additional Info: eden candle max 15 was -3 after getting eden candle so 11 and -3 was replaced

ThatTurtleBot

Live Bug Report

Author:
caayra (1309766472016465972)

kindred wadiBOT Dec 28, 2025, 6:00 AM

#

Device Type: ipad 10th gen
OS Version: ipad os 18.6.1
Platform: iOS
Sky Version (Build Number): 0.31.6 (359532)
Bug Description: after i bought the ice props, a persistent red dot appeared in my prop closet that won’t go away.
buy ice props
go to closet to remove the red dots
red dots from the props go away, but the dot on the closet itself/the closet tab is still there
Additional Info: not sure. it only appears in the closet space, not when checking the shared space prop list

ThatTurtleBot

Live Bug Report

Author:
cafinironi (301891094797615105)

kindred wadiBOT Dec 28, 2025, 7:11 AM

#

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Device Type: iPhone 14 Pro
OS Version: iOS
Platform: iOS
Sky Version (Build Number): 0.31.6
Bug Description: The red dot of hair section in the closet won’t go away after I go through all new items
Additional Info: No

ThatTurtleBot

Live Bug Report

Author:
fluffybear7581 (950181624698531940)

kindred wadiBOT Dec 28, 2025, 9:38 AM

#

Device Type: PC
CPU: AMD Ryzen 7 3700X
GPU: NVIDIA GeForce RTX 3090 Ti
RAM: 32 Gigs
OS Version: Windows 11 Pro
Platform: PC
Sky Version (Build Number): 0.31.6 (359532)
Bug Description: Two of my daily quests cannot be properly accepted, most likely due to server traffic when attempting at reset.
Result: Minus two seasonal candles for the day.
Expected Result: The quests should be accepted and be able to be completed like normal.
Additional Info: I've noticed this bug mostly only happens when attempting to accept new daily quests right at the daily reset. Some sort of buffer where you can't interact with the statue or spirits would help greatly to prevent this.

ThatTurtleBot

Live Bug Report

Author:
hatlagg (892631639069433867)

kindred wadiBOT Dec 28, 2025, 10:06 AM

#

Screenshot_2025-12-28-17-44-06-160_com.tgc.sky.android.jpg

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Device Type: Xiaomi 10s
OS Version: Android 12
Platform: Android
Sky Version (Build Number): 0.13.6 (360232)
Bug Description: All the stores in my game are blank and I can't buy any items, it says "You have collected all the items provided by this fairy", but I haven't bought any items before, I clicked on the "Restore" button and it just keeps loading, it doesn't work. But I didn't buy any items before that, and when I clicked on the "Restore" button, it just kept loading, it didn't work!
Additional Info: I clicked on the Restore button in the picture, but it still doesn't work!

ThatTurtleBot

Live Bug Report

Author:
ijsbren (888058424271732746)

#

Device Type: HONOR x9c, iPad (A16)
OS Version: 10.0.70.380.oversea, 18.6.2
Platform: iOS
Sky Version (Build Number): 0.31.6 (359532)
Bug Description: I can't access the level 4 emote node of the current seasons spirits.

A video will be sent to show.
Ive already watched the memories of the spirits more than 2 times, but the node won't unlock for me.
But for the jellyfish dancer i could unlock it when filming the video idk why
As shown in the video, i cant unlock the other spirits' nodes and it asked me to wait (AGAIN)
I could unlock the migration guide's one and got the seasonal heart
Expected result:
I should be able to unlock the nodes after watching their memories/animations once. (right??)

Attachment URL: #screenshots-and-videos message
Additional Info: No

ThatTurtleBot

Live Bug Report

Author:
bernice_l.jb0721 (823375542991716374)

#

Device Type: Tecno Spark 10 Pro
OS Version: Android 13
Platform: Android
Sky Version (Build Number): 0.31.6 (360232)
Bug Description: One of the daily missions is not registering (the sapling one)
Steps to Reproduce:
• Tapping the Statue in the middle of the home area
Result: The 1st daily cannot register
Expected Result: All 4 Daily missions should have been registered.
Additional Info: Nothing, thank you

ThatTurtleBot

Live Bug Report

Author:
sunflower1043 (811493979299905536)

kindred wadiBOT Dec 28, 2025, 12:05 PM

#

Device Type: Device type: Realme (RMX3491)
OS Version: Operating System Version: Android 13
Platform: Android
Sky Version (Build Number): 0.31.6 (360232)
Bug Description: I cannot get the daily quest entitled "Meet up with Duets Guide in Starlight Desert". The rest of the dailies were obtainable, except this one. Either by logging in or teleporting back home, it still gives me the same results.
Additional Info: It could be like those previous quests that couldn't be collected like before like some users may be facing in the past.

ThatTurtleBot

Live Bug Report

Author:
theprismowl (295081584892313603)

kindred wadiBOT Dec 28, 2025, 2:42 PM

#

Device Type: iPhone 11 - OS Version: iOS 18.6 - Platform: iOS - Sky Version (Build Number): 0.31.6 - Bug Description: I am experiencing a chat error with a specific player (5ce1026a909946a0a29f5749a70316d1)
Steps to reproduce the issue: When I use my account, I cannot see the chat from the above user, but other users can still see our chat - Result: We cannot chat normally and have to go through another user - Expected result: We can chat normally - Additional Info: I don't know what happened, I'm very surprised by this error

ThatTurtleBot

Live Bug Report

Author:
ngermetlam (758386835683934209)

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Device Type: iPhone 11 Pro Max - OS Version: iOS 26.1 - Platform: iOS - Sky Version (Build Number): 0.31.6 - Bug Description: The seasonal soul cannot be unlocked for me - Additional Info: Seasonal soul error

ThatTurtleBot

Live Bug Report

Author:
_phuonglove112 (1234545549861195806)

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Device Type: CPU: AMD RYZEN 5 2600X
GPU: NVIDIA GeForce RTX 2060
RAM: 16.0GB
SOFTWARE: WINDOWS 11
OS Version: WINDOWS 11
Platform: PC
Sky Version (Build Number): 21030699
Bug Description: After purchasing new items (IAP's AND with normal game currency) when returning to the main island as well as the Aviary Village the notifications for new items that show up will not go away even when clicked on.
Additional Info: Not sure honestly, The notifications have not and will not go away since I received the new items. I've already sent a report through the website for the game but no response or follow up

ThatTurtleBot

Live Bug Report

Author:
itsecalynn (359088775353335809)

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Device Type: iPhone 12 Pro Max
OS Version: iOSs 18.6
Platform: iOS
Sky Version (Build Number): 0.31.6 (359532)
Bug Description: I sometimes don’t see wax and then when I pass by it it gets collected. It often happens in Sanctuary Islands
Additional Info: No

ThatTurtleBot

Live Bug Report

Author:
skylunachild (1454440153887150213)

kindred wadiBOT Dec 28, 2025, 3:28 PM

#

Screenshot_2025-12-26-22-38-00-49_d363933d0b71266cda36dcfa515e1b15.jpg

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Device Type: Cell Phone (oppoA78 5G)
OS Version: Android 15
Platform: Android
Sky Version (Build Number): 0.31.6(360232 )
Bug Description: After completing the Migration Season Migrating Bird Whisperer Ancestor mini-quest, going back to check the Ancestor screen does not unlock it, but instead says to come back to experience the memories in three days, which means that it remains blocked even after the goodwill has been exceeded.
Additional Info: No

ThatTurtleBot

Live Bug Report

Author:
ling_uwu (775707855382642718)

kindred wadiBOT Dec 28, 2025, 3:44 PM

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Device Type: Device type: Realme (RMX3491)
OS Version: Operating System Version: Android 13
Platform: Android
Sky Version (Build Number): 0.31.6 (360232)
Bug Description: - Went to Starlight Desert and into Jellyfish Cove
Saw the Duets Guide with the exclamation mark
Clicked it and played the music sheet quest with the Duets Guide and Compassionate Cellist
Finished playing, and hugged both spirits

Result: Dailies did not take the Duets Guide quest, I did not receive a Seasonal Candle
Expected Result: The dailies should have taken the quest; and I should've received a Seasonal Candle after completing the Duets Guide quest

Attachment URL: #screenshots-and-videos message
Additional Info: At this point, I'm out of theories, I want to be able to do this quest as soon as possible before the daily reset.

ThatTurtleBot

Live Bug Report

Author:
theprismowl (295081584892313603)

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Screenshot_2025-12-28-23-47-39-065_com.tgc.sky.android.jpg

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Device Type: Redmi 13C
OS Version: Xiaomi HyperOS
Platform: Android
Sky Version (Build Number): 0.31.6
Bug Description: Unable to claim one daily/one of the dailies keeps on loading/won't load.

• steps

as usual waiting for the reset time/light refresh before doing my candle runs, i clicked on the dailies to get them
I waited for them to load as i noticed only three of the dailies are okay while the other one keeps on loading/won't load

•result

only three dailies I have
•expected result
I can claim my seasonal candle/daily candle
Additional Info: I hope this kind of bug will be fixed please 🥺

ThatTurtleBot

Live Bug Report

Author:
okamiyushi (1311861453309083679)

kindred wadiBOT Dec 28, 2025, 4:30 PM

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Device Type: Galaxy A 15
OS Version: Android 15
Platform: Android
Sky Version (Build Number): 0.31.6 (360232)
Bug Description: The friendship tree should open smoothly, allowing the player to select any node to see the cost in candles or hearts without the menu flickering or closing prematurely.
Additional Info: .

ThatTurtleBot

Live Bug Report

Author:
dvgxu (880439113197715476)

kindred wadiBOT Dec 28, 2025, 4:57 PM

#

Device Type: I pad 9th generation
OS Version: 18.6.2
Platform: iOS
Sky Version (Build Number): 0.31.6 (359532)
Bug Description: Step1- run down the path to collect winged buffs in the light before rebirth.
Results- reach the end or halfway and game crashes, after picking up a specific buff.
Expected result- be able to collect all wingbuffs along the path without sky crashing. Each time it crashes I have to run down the long hallways again and avoid the buff that force crashes sky.
Additional Info: This has happened to me for the past 3 weeks , eqch eden run tho I noticed the specific wing buff that causes the crash moves along the line, it’s been a different one each week causing it. So it’s hard to pinpoint Exaclty which one is the main cause.

ThatTurtleBot

Live Bug Report

Author:
atraites (589650127937994762)

kindred wadiBOT Dec 28, 2025, 6:38 PM

#

#

#

Device Type: iphone 14
OS Version: iOS 26.1
Platform: PC
Sky Version (Build Number): 0.31.6 (359532)
Bug Description: ever since i bought my new goggles in sky it still shows me in my mask wardrobe that i have a new bought item even tho i dont
Additional Info: -

ThatTurtleBot

Live Bug Report

Author:
_cheesyz (1038838734726119557)

kindred wadiBOT Dec 28, 2025, 7:58 PM

#

#

#

Device Type: Motorola Edge
OS Version: Android 13
Platform: Android
Sky Version (Build Number): 0.31.6 (360232)
Bug Description: I'm unable to save photos, and there's no photos permission in settings
Additional Info: No

ThatTurtleBot

Live Bug Report

Author:
kittyplayz (491065733623578635)

kindred wadiBOT Dec 28, 2025, 8:22 PM

#

Device Type: Motorola G54 5g
OS Version: Android 14
Platform: Android
Sky Version (Build Number): 0.31.6 (360232)
Bug Description: My screen starts to shake and bug when I turn up the graphics
Even in the lowest setting, the screen shakes violently.
Steps to Reproduce:
Increase the graphics on this device
Additional Info: No

ThatTurtleBot

Live Bug Report

Author:
realvincent. (994521724777418833)

kindred wadiBOT Dec 28, 2025, 8:45 PM

#

Device Type: iOS, bug is on my iPad Pro and iPhone 12
OS Version: iOS 26.2
Platform: iOS
Sky Version (Build Number): 26.2
Bug Description: I was sent the survey to give feedback for the season of migration. I got a page asking me why I didn’t complete the season, but I have. I have the 93% glitch which I know you are aware of. I got a page asking me to write why I haven’t finished it and what I need to finish it, and I did so. The buttons on the bottom would not let me proceed or go back, so I had to close the survey.
Additional Info: No

ThatTurtleBot

Live Bug Report

Author:
artdrunk74 (712415357893083208)

kindred wadiBOT Dec 28, 2025, 10:50 PM

#

#

#

Device Type: PC
AMD Ryzen 5 3600 6-Core Processor, NVIDIA GeForce RTX 3060, G.Skill F4-3600c18-16GTRS DDR4, Samsung SSD 970 EVO Plus 1TB
OS Version: Windows 10
Platform: PC
Sky Version (Build Number): 31.6 (359532)
Bug Description: I cannot receive my fourth daily quest
Use quest stone at Home or talk to spirit at cafe
Quest disappears
Additional Info: n/A

ThatTurtleBot

Live Bug Report

Author:
lenall (472528652878217216)

#

Device Type: samsung Galaxy S25 edge
OS Version: android 16
Platform: Android
Sky Version (Build Number): 0.31.6 (360232)
Bug Description: I have completed all of the Seasonal Requests and it shows 93% progress. i am unable to get the final reward flag.
Additional Info: I am not the only one experiencing the same issue.

ThatTurtleBot

Live Bug Report

Author:
dyota (515558319457304586)

kindred wadiBOT Dec 28, 2025, 11:24 PM

#

Device Type: Samsung Galaxy S20
OS Version: Android
Platform: Android
Sky Version (Build Number): 0.31.6(360232)
Bug Description: The umbrella doesn't work properly in forest
Steps to Reproduce:
-Go to the last raining area of the Forest
Equip Umbrella (from the Laidback Pioneer spirit)
-Fly around while having the umbrella open
Result: Lose light from the rain despite holding the umbrella
Expected Result: Not losing light from the rain while holding an umbrella
Additional Info: -

ThatTurtleBot

Live Bug Report

Author:
nyx.0ffl1n3 (1051635937119055932)

kindred wadiBOT Dec 29, 2025, 3:14 AM

#

#

#

Device Type: Switch 1 (MOD HAC.001)
OS Version: 21.1.0
Platform: Nintendo Switch
Sky Version (Build Number): 0.31.6.359532
Bug Description: The mask and items closets are screaming at me
Steps to Reproduce:
Buy season of Migration mask ult + days of feast ice furniture
Go home
Results: The closets are screaming/flashing
Expected results: The closets would stop screaming after i clicked on all the icons, atlas i was wrong.
Additional Info: The bug seems to be specific to those items (migration ult mask + days of feast ice furniture), seeing as I didnt experience the bug with the other days of feast clothing.

ThatTurtleBot

Live Bug Report

Author:
ghosttravel (1094629953997385870)

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#

#

#

#

Device Type: Redmi note 11 pro
OS Version: Android
Platform: Android
Sky Version (Build Number): 0.31.6.360232
Bug Description: My friend's friend keeps falling off the map in Village of Dreams.
Additional Info: After my friend's friend sits down, he falls off

ThatTurtleBot

Live Bug Report

Author:
shaoyanchen8021 (1391062444398346286)

kindred wadiBOT Dec 29, 2025, 3:52 AM

#

Device Type: Nintendo Switch Lite
OS Version: Switch 21.1.0
Platform: Nintendo Switch
Sky Version (Build Number): 0.31.6.359532
Bug Description: Steps to Reproduce: The guide appears at both the starting area for Wasteland and at the main entrance to Forgotten Ark. Pressing the exclamation mark on their tree marked with a red dot does nothing. The button will "spin" to indicate it's been pressed, but won't initiate anything further. This happens when interacting with the guide at both locations, halting progression. This persists even after rebooting Sky or the entire Switch system.
Result: The last two quests cannot be started..
Expected Result: The second to last quest should be initiated.
Additional Info: I know that there are two versions regarding Switch. Sometimes a good friend of mine has issues and I don't, or vice versa, and we've known for some time we have the two versions. She was able to complete the quest, and she's also on Switch, meaning it's related to my version. Another user on the server has expressed similar woes to mine.

ThatTurtleBot

Live Bug Report

Author:
rebmakash (267534643396345856)

kindred wadiBOT Dec 29, 2025, 8:10 AM

#

Device Type: iPhone SE
OS Version: iOS 17.6.1
Platform: iOS
Sky Version (Build Number): 0.31.6 (359532)
Bug Description: I wasn’t given seasonal candles when I went to the shrine. I had already finished the fourth quest and gotten my candle for it, and had just gotten back from Vault Of Knowledge after having completed the first two, and I wanted to get the candles for them before attempting to beat the clock on the third quest but it wouldn’t give me candles.
Step 1. Complete daily quests (unfortunately reset has now occurred)
Step 2. Go to quest shrine at Old Home and click on the ! button
Expected result: The candle animation and two new seasonal candles
Actual result: Nothing
Additional Info: Nope. Can’t think of anything. Though maybe it’s related to why my hair accessory section in the closets has the red dot for a new item even after I’ve put on my new item (the feast pinecone).

ThatTurtleBot

Live Bug Report

Author:
swordcoast_kitsune (905239629307969536)

#

#

Device Type: Samsung Galaxy S20 FE
OS Version: Android 13
Platform: Android
Sky Version (Build Number): 0.31.6 (360232)
Bug Description: >>> When the maximum number of props has been obtained, the system prompt is not in my default language.
Repeat the steps:
- Obtain the maximum number of Do Not Disturb spells.
- Click the Do Not Disturb spell in the boat in the encounter and confirm.
Actual result: A Simplified Chinese system prompt appears saying "Maximum number of items have been obtained".
Expected Result: A Traditional Chinese system prompt appears.
Additional Info: "Maximum number of items obtained" is the Traditional Chinese version of the message.

ThatTurtleBot

Live Bug Report

Author:
13.characters (479638675823788033)

kindred wadiBOT Dec 29, 2025, 8:47 AM

#

Device Type: Samsung Z-Fold 5
OS Version: Android 16
Platform: Android
Sky Version (Build Number): 0.31.6 (360232)
Bug Description: In-game sounds (music, fx, etc.) fade a few seconds after logging in and do not return.
steps to reproduce:
log into Sky and wait until aviary village loads.
Result: the into music plays and the standard bird sounds are heard but fade into silence and dont return. There are no sound fx for walking, flying, calling, or interacting with anything (really no sound fx anywhere). No music plays. Does not change even if moving to another location. Does not change if app is restarted or force stopped & cold restarted. Audio is at default levels in settings.
Expected Result: in-game sounds play normally.
Additional Info: App performance as a whole is degraded today... I checked the play store but there were no available updates and tried resetting my connection. Im unable to record video in-game as well, the app freezes and the file is empty or corrupted when trying to upload.

ThatTurtleBot

Live Bug Report

Author:
superiornyx (755913344786890752)

kindred wadiBOT Dec 29, 2025, 9:09 AM

#

Device Type: Oppo A54 4G
OS Version: Android 11
Platform: Android
Sky Version (Build Number): 0.31.6 (360232)
Bug Description: I can't unlock the last tier (excluding seasonal hearts) of the migratory manta whisperer spirit friendship tree even after meeting her in the Citadel.

Steps to Produce:

Level up the Migrating manta whisperer spirit friendship tree a few days before.
Meet the Migrating manta whisperer spirit when the reset time occurs.

Result: Popped up with the words "this moment cannot be revived at this time" and had to wait 4 more days.
Expected result: Friendship level should be unlocked after meeting the migratory manta whisperer spirit

Additional Info: After meeting the migrating manta Whisperer spirit, some bugs also appeared. Such as the skykid's direction being out of sync with the direction he was moving, and not being able to take photos. But after reinstalling the app, both issues were finally resolved, except for the migration manta whisperer spirit friendship tree bug.

ThatTurtleBot

Live Bug Report

Author:
alekkouhhalek (1042396671054729256)

kindred wadiBOT Dec 29, 2025, 9:27 AM

#

Device Type: The bug happen on all devices
OS Version: Windows
Platform: PC
Sky Version (Build Number): 31.6 (359532)
Bug Description: - attach to a friend
the friend move a bit
do an emote on your side
Result: you see the emote played, but your friend may not see the emote. Or the emote isn't played on your client at all and it makes me sad.
Expected Result: the emote should play on the client, whatever if the friend is moving or not. It should be played on both client and everyone is happy.
Additional Info: I can't tell exactly when it happenned but it's been around since 1 year...

ThatTurtleBot

Live Bug Report

Author:
kurokineko (158928957679468545)

#

Device Type: The bug happen on all devices
OS Version: Windows
Platform: PC
Sky Version (Build Number): 31.6 (359532)
Bug Description: reproduce :
Add a friend.
Add a lot of friends ; more than 50
disconnect and reconnect

Result: Your friend doesn't recieve ingame notification when you login. He don't see you online in the friend constellation if you both favorited each others. If you remove enough friends ( either by delete or block ), at some point, he will see you online when you login and recieve the ingame notification.

Expected Result: The friend should see you online.

Additional Info: It makes me genuinely sad when I have to delete friends,
when my friends don't join me and I don't know they don't even see me online,
and when my friends delete me for this reason and I don't even know I have been deleted from their friend list.

It should be a priority because of the confusion it add to the game.

On a side note, once a player realize the friend list is limited, they will stop adding moths ; which makes the game less welcome to new players.

ThatTurtleBot

Live Bug Report

Author:
kurokineko (158928957679468545)

#

#

Device Type: MSI 11th Gen Intel(R) Core(TM) i5-11400H @ 2.70GHz (2.69 GHz).
OS Version: Windows 11 Home Single Language, 24H2.
Platform: PC
Sky Version (Build Number): 0.31.6 (359532)
Bug Description: I dont see any winged lights in windpaths map.
steps to reproduce:
Set up the Nest as the loading point.
Log in to Sky and wait until the nest loads.

Result: the Winglight is missing.
Expected result: there should be a winglight on top of the mountain at the windpaths map.

Additional Info: no

ThatTurtleBot

Live Bug Report

Author:
_kazooha (583510471395639328)

kindred wadiBOT Dec 29, 2025, 10:04 AM

#

#

Device Type: Realme 3 device
OS Version: Android 9.0
Platform: Android
Sky Version (Build Number): 0.31.6 (360232)
Bug Description: I can't unlock the spirit tree in Season Migration
Additional Info: -

ThatTurtleBot

Live Bug Report

Author:
the_helenn (856539906028732436)

kindred wadiBOT Dec 29, 2025, 1:58 PM

#

#

Device Type: iPhone 16 Pro Max and Ipad Pro
OS Version: latest of apple
Platform: iOS
Sky Version (Build Number): 0.31.6
Bug Description: For 2 weeks now when I go to eden I get at the end 75 wl. Im stuck there, I went today again and my total was again 75. It should be 76. Please I need help
Additional Info: I truly don’t know… maybe you guys changes that? Years ago when u died u get one more wl. Idk if you changed that

ThatTurtleBot

Live Bug Report

Author:
tamaraaramirezz (696462735323430982)

kindred wadiBOT Dec 29, 2025, 3:08 PM

#

Screenshot_20251229_220133_com.tgc.sky.android.jpg

#

Device Type: Huawei Matepad 11.5" 2025
OS Version: HarmonyOS 4.3.0
Platform: Android
Sky Version (Build Number): 0.31.6 (360232)
Bug Description: I have recently finished the quests for Season of Two Embers, but I am unable to view the friendship trees for the spirits (Guide spirit not included)
Additional Info: No

ThatTurtleBot

Live Bug Report

Author:
reinbee (391406289177149460)

kindred wadiBOT Dec 29, 2025, 3:43 PM

#

#

Device Type: Samsung Galaxy A15 5G
OS Version: Android 16
Platform: Android
Sky Version (Build Number): 0.31.6 (360232)
Bug Description: The light spot on Fajar Island is not disappearing.
Additional Info: I checked to see if there were any wings left behind or that I hadn't taken, but it turns out that all the wings have been taken.

ThatTurtleBot

Live Bug Report

Author:
bebelacrill_ (1115613079275835482)

#

#

Device Type: Samsung Galaxy A15 5G
OS Version: Android 16
Platform: Android
Sky Version (Build Number): 0.31.6 (360232)
Bug Description: The point of light on Isle of Dawn never disappears.
Additional Info: I checked again to see if there were any wings left, but it turns out all the wings had been taken.

ThatTurtleBot

Live Bug Report

Author:
bebelacrill_ (1115613079275835482)

kindred wadiBOT Dec 29, 2025, 5:09 PM

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#

#

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Device Type: Iphone13
OS Version: iOS 26.1
Platform: iOS
Sky Version (Build Number): 0.31.6.359532
Bug Description: When I log in to my home, the new cosmetics I have gotten from Days of Feast still show up as new with a red dot in the each of the cosmetic stations. After I tried them on the first time they still show as red even though they are not new, and a honk keeps coming from the stations too.
Additional Info: I'd just like these cosmetics to stop honking at me and stop showing as new.
When I go into one (either the wing, hair, or face station) that that has the new symbol (the red dot) it doesnt show as new anymore in the inside menu, so like on the checkered Pom Pom festive hat. The red dot is only when I am viewing it from outside the station.

ThatTurtleBot

Live Bug Report

Author:
breezydawn (359072600418418702)

kindred wadiBOT Dec 29, 2025, 5:46 PM

#

#

#

Device Type: Ipad 9th gen
OS Version: iOS
Platform: iOS
Sky Version (Build Number): 0.31.6
Bug Description: My closet is bugged out where it says I have a new item to put on but there is no new item there. I purchased an item from the winter shop and put it on, but when I did, the alert icon remained and it has stayed this way since I bought it about a week ago.
Additional Info: I don’t have any other information, sorry :/

ThatTurtleBot

Live Bug Report

Author:
luminescentmoons (817123511096311878)

kindred wadiBOT Dec 29, 2025, 6:34 PM

#

Device Type: iPhone 15
OS Version: iOS 26.1
Platform: iOS
Sky Version (Build Number): (0.31.6 (359532))
Bug Description: When acquiring a winged light, the animation looks different now and more dull. Whether this is intentional or not I don’t know but this change has not been stated anywhere
I find a winged light i’m missing
The winged light animation begins
I notice the winged light looks fuller and misses its usual spark in the middle
The small stars/glitter that used to show the location of a winged light/star child that you already have, is gone
Additional Info: I don’t know if this is intentional or not but the old winged light animation just had more life to it than the current one. Again it looks rather dull in comparison

ThatTurtleBot

Live Bug Report

Author:
iss6127 (626098971068334108)

kindred wadiBOT Dec 29, 2025, 11:23 PM

#

Device Type: PC CPU amd 5700x3d gpu 3080 ti ftw3 ram 3600mhz 16gig ddr4 Ssd 980 evo 1tb
OS Version: Windows 11
Platform: PC
Sky Version (Build Number): 31.5 21030699
Bug Description: I tried to buy a spell with my candles but it didnt work

I dont know how to recreate it honestly? It just happened?

Additional Info: No

ThatTurtleBot

Live Bug Report

Author:
reaper_zwei. (1256749408133972070)

#

#

#

#

Device Type: iphone
OS Version: ios
Platform: iOS
Sky Version (Build Number): 0.28.5
Bug Description: i was waiting for players to die in eden and it launched me very high in the sky
Additional Info: no

ThatTurtleBot

Live Bug Report

Author:
slightly_seasoning_salted (1250906789617205251)

kindred wadiBOT Dec 29, 2025, 11:52 PM

#

#

Device Type: Samsung S24 Ultra
OS Version: Android 16
Platform: Android
Sky Version (Build Number): 0.31.6.360232
Bug Description: I've been experiencing trouble with the deer head decor when seeing the dyes for a couple of days now. When I try to color it, the item simply doesn't show the colors. This doesn't happen with other items and cosmetics

Steps to reproduce:

Put on the deer horns
Try to color it
Results: The cosmetic doesn't change
Expected Result: It should have the colors I put in.
Additional Info: -

ThatTurtleBot

Live Bug Report

Author:
theprincewithad (774389142263693312)

kindred wadiBOT Dec 30, 2025, 1:25 AM

#

Device Type: iphone 15
OS Version: ios 26.1
Platform: iOS
Sky Version (Build Number): 0.31.6
Bug Description: I clicked on the heart button to give gifts. I cancled it and for some reason it gave me an extra candle [I had 80 and it turned to 81] i guess thats kinda how you replicate it. I
Additional Info: Theres a glitch where you can make a white candle bigger by making it almost like a torch. If you click on giving your friend I heart and add 2 candles and cancel it it gives a big candle like a torch

ThatTurtleBot

Live Bug Report

Author:
maxisthebestest (1090081196425351219)

kindred wadiBOT Dec 30, 2025, 2:02 AM

#

Device Type: Nintendo switch
OS Version: Nintendo switch
Platform: Nintendo Switch
Sky Version (Build Number): 0.31.6
Bug Description: purchased hair accessory from days of feast, went to put it on and the cosmetic section still flashes like it has a new item. It shouldn’t be flashing anymore
Additional Info: —-

ThatTurtleBot

Live Bug Report

Author:
marzipanzee (1201946798244241410)

kindred wadiBOT Dec 30, 2025, 2:32 AM

#

#

#

Device Type: - im on PC/STEAM, using RTX 4090 465 GB of RAM
sky ID: bd5ce48c-5da0-4144-ab90-b756bf97653f
version: 31.6
i was in Eye of Eden but then launched upwards (while dead) and couldnt make it back down. I was waiting on my friends to die aswell before launched up
OS Version: PC
Platform: PC
Sky Version (Build Number): 31.6
Bug Description: i was in Eye of Eden but then launched upwards (while dead) and couldnt make it back down. I was waiting on my friends to die aswell before launched up. Im not sure how to recreate it
Additional Info: no

ThatTurtleBot

Live Bug Report

Author:
beenut_butter (710646602364354690)

#

#

#

Device Type: iPhone 16
OS Version: iOS 18.6.2
Platform: iOS
Sky Version (Build Number): 0.31.6 (359532)
Bug Description: I have a visual bug where the hat icon still alerts me of a new item when I have already interacted it
steps to reproduce:

I bought the pinecone headpiece from the gift in the event area
once bought, it was put on my skykid automatically
I went back to home space to click on the item to get rid of the alert
result: the alert stayed despite me removing the pinecone item and putting it back on
expected result: the icon alert would go away

Additional Info: the pinecone icon itself does not have an alert on it, but the hat icon does, and the whole hair icon flashes repetitively as if I have a new item when I already used it. I have refreshed my game and my phone many times, I’ve removed the pinecone headpiece and put it back on, I’ve also put every other headpiece I had on just in case. nothing has worked. it doesn’t affect gameplay at all but it is visually bothersome and an inconvenience in my playing.

ThatTurtleBot

Live Bug Report

Author:
kiyooooo.fisheggs (670011249391697962)

kindred wadiBOT Dec 30, 2025, 3:38 AM

#

Device Type: iPad Pro M4
OS Version: iOS 26.2
Platform: iOS
Sky Version (Build Number): 31.6 (359532)
Bug Description: After completing the rock-fall portion of Eden in lockdown, I walked away from my tablet.
When I returned, my kid had fallen asleep and the other version of itself was waiting, glowing in the dark, as expected.
I made the long walk to it, it went to the “approach child” cutscene and then the camera panned out for the moment when I was supposed to take the child’s hand.
Nothing happened.
I couldn’t move and there was no interact button.
Hoping to initiate a wake-up, I tapped the candles in the upper left of my screen to collect them. That went as expected, but I still couldn’t move.
But I was able to rotate the screen. My kid wasn’t anywhere near the glowing kid. It just looked like it from the side angle.
Currently, my kid waits in the dark with the glowing version of itself, the 2 halves waiting to become whole.
Additional Info: I doubt it’s related, but I had just completed a survey shortly before I entered Eden. So my Skykid had fallen asleep then too. But I was able to play like normal after that. Oh! When I finished in lockdown, I had not run out of wings so I went back about halfway to the beginning to see if I missed any statues. There were other players present, as lights, as they had already died.

ThatTurtleBot

Live Bug Report

Author:
draigault (572594606190100490)

#

Device Type: iPad 6th Generation
OS Version: iOS 17.7.0
Platform: iOS
Sky Version (Build Number): 0.31.6 (359532)
Bug Description: For the second Season of Passage quest, I cannot light the mask in Hidden Forest.
Steps to reproduce:
Be assigned Quest #2 from season of passage
Enter Forest’s Brook
Select the “light” button above the mask
Result: nothing happens
Expected Result: the quest should begin.
Additional Info: I have attempted multiple times on multiple different days to light the mask, but the bug has been the same. I have tried going home and re-entering the area, which also did not work. Other items in the area (candles, darkness plants) were able to be lit as usual.

ThatTurtleBot

Live Bug Report

Author:
mystica_5609 (782014336175702048)

kindred wadiBOT Dec 30, 2025, 4:49 AM

#

#

Device Type: Nintendo Switch
OS Version: Nintendo Switch 21.1.0
Platform: Nintendo Switch
Sky Version (Build Number): 0.31.6(359532)
Bug Description: Shovel is floating in the air when logging into Floating Island Home

Reproduction:
　Set the starting point to Floating Island.
　Log in to Sky
　Opening movie is played.
Result: The shovel is floating in the air. When you walk on the floating island after the loading is over, it is gone.
Expected result: Nothing is displayed.

Additional Info: N/A

ThatTurtleBot

Live Bug Report

Author:
a3ki_orcinus (1228243853954383872)

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#

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Device Type: Nintendo Switch
OS Version: Nintendo Switch 21.1.0
Platform: Nintendo Switch
Sky Version (Build Number): 0.31.6(359532)
Bug Description: Wings of light on the grassland platform are not reflected on the map altar

Reproduction: Viewing the map altar without the wings of light.
Result: Wings of Light icon is not displayed.
Expected Result: Icon should appear

Additional Info: N/A

ThatTurtleBot

Live Bug Report

Author:
a3ki_orcinus (1228243853954383872)

#

#

Device Type: Switch
OS Version: Switch lite 21.1.0
Platform: Nintendo Switch
Sky Version (Build Number): 359532
Bug Description: I recently bought something from one of the spirit guides

Went to the changing stations or check it out and so far for three days the signal to remind me of my wardrobe is still there

Closed the game and still it’s doing this, didn’t even fix it

Additional Info: The spirited guide is the winter wonderland one

ThatTurtleBot

Live Bug Report

Author:
warriortheamazon (199029778915917826)

#

#

Device Type: Nintendo Switch
OS Version: Nintendo Switch 21.1.0
Platform: Nintendo Switch
Sky Version (Build Number): 0.31.6(359532)
Bug Description: Dyed hair tube in light dyeing studio disappears in hair make-up screen.

Occurrence reproduction
Dye the hair shaft at the light dyeing studio.
Sit in the hair salon chair.
Select the same hair style.
Result: there will be no dyeing. No decrease in light dye.
Original expected result: You should get a choice of colors. Also, you should be able to sit in the chair correctly.

Attachment URL: #screenshots-and-videos message
Additional Info: When I choose a haircut, I get up out of the chair.

ThatTurtleBot

Live Bug Report

Author:
a3ki_orcinus (1228243853954383872)

#

#

#

Device Type: Switch Lite
OS Version: 21.1.0
Platform: Nintendo Switch
Sky Version (Build Number): 0.31.6.359532
Bug Description: I have a new hair item red dot permanently stuck after spending hearts on a hair during the event that just ended. Apparently I already owned the hair (the winter hat one), and was unaware of that and bought it, and i can't get the new hair thing to go away. It's been stuck for over a week now and it means I wasted hearts on something I already owned. I don't know why it let me purchase something I already had in game and bugged out like this.
Additional Info: It was the winter hat from the event that just ended, purchasing it when already owning it made a new hair icon get stuck permanently.

ThatTurtleBot

Live Bug Report

Author:
isirademari (332916152647024641)

kindred wadiBOT Dec 30, 2025, 8:04 AM

#

#

Device Type: To let the quest of “inviting a season of the migration spirt to adventure with you today” I can not click on it because it’s not available and it’s the only time I’m available to do this quest and now I can not access either one of them and says to come back to it but that’s because of the reset and If I do wait it wouldn’t even matter anymore because it’s not a a quest and won’t get a seasonal candle from completing the quest. I strongly encourage to let the spirit “adventure with you today” available all day because now I can’t even access it and agin it’s the only time I’m available to get my dailies done and missing one of them and missing this seasonal candle
OS Version: iOS
Platform: iOS
Sky Version (Build Number): 0.31.6.359532
Bug Description: To let the quest of “inviting a season of the migration spirt to adventure with you today” I can not click on it because it’s not available and it’s the only time I’m available to do this quest and now I can not access either one of them and says to come back to it but that’s because of the reset and If I do wait it wouldn’t even matter anymore because it’s not a a quest and won’t get a seasonal candle from completing the quest. I strongly encourage to let the spirit “adventure with you today” available all day because now I can’t even access it and agin it’s the only time I’m available to get my dailies done and missing one of them and missing this seasonal candle
Additional Info: No

ThatTurtleBot

Live Bug Report

Author:
aaronxy_v (827751982500020260)

kindred wadiBOT Dec 30, 2025, 10:13 AM

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kindred wadiBOT Dec 30, 2025, 10:45 AM

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Screenshot_2025-12-27-14-36-16-683_com.tgc.sky.android.jpg

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Device Type: Android (Redmi 12 5G)
OS Version: Android15
Platform: Android
Sky Version (Build Number): 0.31.6
Bug Description: ▪️ What Happened (Details)
When using the in-game voice chat function, the voice is not recognized as Japanese, but only as English, even though you are speaking in Japanese.
As a result, communication in Japanese is not working properly.
Reproduction of ▪️ occurrence (procedure)
Log in to Sky
Use voice chat
Speak in Japanese
Not recognized as Japanese, recognized as English
▪️ Result
Japanese is not recognized correctly and treated as English.
▪️Results originally expected
The content spoken in Japanese is correctly recognized as Japanese.
Additional Info: Sorry the image is not clear 😭
The attached image is from a voice chat session in which the Japanese word "aiueo" was uttered.
However, even though you are speaking in Japanese, it is displayed and recognized as an English sentence on the screen.
Also, this bug has been occurring since the update a month or two ago.

ThatTurtleBot

Live Bug Report

Author:
rida.000_87476 (1433724592060370995)

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Device Type: Nintendo Switch
OS Version: System version 21.1.0
Platform: Nintendo Switch
Sky Version (Build Number): 0.31.6 (359532)
Bug Description: Passage Guide not appearing, therefore unable to progress through Passage and Aviary quest lines
Steps to reproduce:
-- Meditate at Passage stone until nightfall
Result: the Passage Guide is not there
expected result: the Passage Guide should be by the stone
Additional Info: Account is only on the switch, no other devices synced to log into

ThatTurtleBot

Live Bug Report

Author:
richyrich1991 (346969127568670720)

kindred wadiBOT Dec 30, 2025, 2:24 PM

#

Device Type: Samsung Galaxy
OS Version: What is this?
Platform: Android
Sky Version (Build Number): 0.31.6.360232
Bug Description: I went to the stellar desert and there is usually music and there was nothing
Additional Info: There was music during the December 28 quest with the duos and now there is none and normally there are some in the whole stellar desert but there is absolutely nothing

ThatTurtleBot

Live Bug Report

Author:
.israa. (1105816150329282710)

kindred wadiBOT Dec 30, 2025, 3:06 PM

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Device Type: Samsung galaxy S23 FE
OS Version: Android 11
Platform: Android
Sky Version (Build Number): 0.31.6 (360232)
Bug Description: I have multiples mute or warning for nothing. For example i say "again" or "gay" and im directly mute
Additional Info: No

ThatTurtleBot

Live Bug Report

Author:
i_.k_ay790.blu (1124371665204285460)

#

Device Type: PlayStation
OS Version: PlayStation 4 (13.02)
Platform: PlayStation
Sky Version (Build Number): 1.65
Bug Description: I bought some cool ice cube from days of feast. And after equipping it the game still thinks I have an new item unopened. Calling and a red dot at instrument equip.
Steps to Reproduce:
- buy from next to the Yeti.
- teleport back home and want to equip your new item.
Result: the game thinks I still have a new item, and therefore it keeps deep calling and the red dot appears.
Expected Result: to equip an new item and the notification within home, to not continue while I’ve already used my new cool ice block.
Additional Info: No

ThatTurtleBot

Live Bug Report

Author:
chris_atiny (287623968930922496)

kindred wadiBOT Dec 30, 2025, 3:37 PM

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Device Type: iPhone 14 Plus
OS Version: iOS 26.2
Platform: iOS
Sky Version (Build Number): 0.31.6 (359532)
Bug Description: Bug Description: One of the quests at the Golden Wasteland from Season of Migration is not loading.

Steps to reproduce:
• Be assigned Quest # 8 from season of migration
• Sit/Kneel on the circle
Result: Nothing happens
Expected Result: It should take me back to the migrating herd and begin next quest

Additional Info: None

ThatTurtleBot

Live Bug Report

Author:
mikumatchaa (1411186527266017390)

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rn_image_picker_lib_temp_930b0b3b-0907-4b7c-8ee7-9399df1dfb65.jpg

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rn_image_picker_lib_temp_625435fb-48f0-4d08-bf60-abf2bf254362.jpg

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Device Type: Playstation 5
OS Version: etc.
Platform: PlayStation
Sky Version (Build Number): 1.65
Bug Description: I gifted heart to friends message & it took 30 candles instead of 3 candles.
Additional Info: Gifted it on upper level of Vault of Knowledge message circle.

ThatTurtleBot

Live Bug Report

Author:
diyakubie (604685313612316695)

kindred wadiBOT Dec 30, 2025, 5:09 PM

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Device Type: iPhone 12 mini
OS Version: iOS 18.6.2
Platform: iOS
Sky Version (Build Number): 0.13.6 (359532)
Bug Description: Migration spirit’s higher friendship trees are locked behind a 4 day long timer.
Step to reproduce:

Unlock the friendship trees until it requires you to watch their special memory
Go watch the memory
Unlocked that level, buy all items
Result: I advanced to the next level but cannot unlock anything further as it was locked with a text message saying “The moment can’t be relieved right now. Check back in 4 days”
Expected result: Be able to buy my things

Additional Info: I encountered this twice, first time was with Migrating bird whisperer. I found no workaround and had to wait it out the whole 4 days. (I even thought it’s intentional because it was earlier in the season when most quests are still unreleased) And later today with Migrating Bellmaker with 5 days left in the season. Others I’ve seen that shared my issue don’t necessarily happen to the same set or amount of spirits. I had a lot of main quests untouched too, if that counts as any clue.

This is a serious bug as both free and paying player can unfairly lose potential seasonal items if found out late! Please consider extend the season as well.

ThatTurtleBot

Live Bug Report

Author:
calicoll (342323773896261645)

kindred wadiBOT Dec 30, 2025, 6:26 PM

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Device Type: Infinix GT 10 Pro
OS Version: Android 14
Platform: Android
Sky Version (Build Number): 0.31.6.360232
Bug Description: I'm having some issues with the current seasonal quest. After the seasonal mission to the Twilight Zone location, I finished the mission and sat on the aperture. However, I noticed that the aperture didn't show any reaction and I didn't enter the animation. It's been several weeks now and I can't complete the seasonal quests because of this problem!
Additional Info: -

ThatTurtleBot

Live Bug Report

Author:
c4i01._06 (740434296753356830)

kindred wadiBOT Dec 30, 2025, 6:59 PM

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kindred wadiBOT Dec 30, 2025, 8:52 PM

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Device Type: Device type: laptop windows 11
Operating System Version: Windows 11 home
AMD Ryzen 5 7520U with Radeon Graphic
OS Version: Windows 11 home
Platform: PC
Sky Version (Build Number): 0.31.6 (359532)
Bug Description: there's a red dot as if there was a new item in my closet, but i already checked everything
Steps to Reproduce:
log in and look at the closet space
Result: there's a red dot in the closet i already checked
Expected Result: there shouldn't be a red dot as i already checked all the items in there
Additional Info: no

ThatTurtleBot

Live Bug Report

Author:
marwa1738 (855852079080013866)

kindred wadiBOT Dec 30, 2025, 9:32 PM

#

Device Type: Honor 200 Lite (Android)
OS Version: Android 15
Platform: Android
Sky Version (Build Number): 0.31.6 (360232)
Bug Description: When I try to hug my friend during a friend note, it automatically ends, gets stuck loading and I go invisible.

Steps to reproduce:

select and friend and make a friend note.
press hug icon

Result: note ends automatically, gets stuck with a loading icon and I go invisible.
Expected Result: a hug animation should play and the friend note should continue recording.

Additional Info: Server errors also begin after these steps and don't stop until I relog.

ThatTurtleBot

Live Bug Report

Author:
thepyroexe (669286067915980800)

kindred wadiBOT Dec 30, 2025, 10:28 PM

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Device Type: Nintendo switch 2
OS Version: 21.1.0
Platform: Nintendo Switch
Sky Version (Build Number): 21.1.0
Bug Description: I cannot see any player outfits.
load up the game
light another player or run into a friend
they look like a moth
you might be able to see any spell items they are wearing example antlers
Result: everyone is a moth
Expected result: when I light someone I should be able to see their unique outfit they have made
Additional Info: I logged in on my switch 2
I have logged in twice today and both times everybody looked like a moth except me

ThatTurtleBot

Live Bug Report

Author:
bumblebug8 (794652034137587723)

kindred wadiBOT Dec 30, 2025, 11:27 PM

#

Device Type: Device Type: PC
13th Gen Intel(R) Core(TM) i9-13980HX (2.20 GHz), NVIDIA GeForce RTX 4060, 16GB RAM
OS Version: Windows 11 Home Edition
Platform: PC
Sky Version (Build Number): 0.31.6 (359532)
Bug Description: During the 4th mission of "Guardian with Dreams" in "Cloud Nest" (home), I have to put a candle boat into the water, however, clicking the left button has no effect, "esc" can only resume the action of putting down the candle boat, and I can't call out the menu, and I'm stuck at this step.

Repeat the step:
Enter the small room on the right side of the Cloud Nest.
Talk to the NPC, light the fireplace and enter the space with a small river.
NPC gives me "Candle Boat", the quest asks me to lower the candle boat (press "x" to lower the candle boat, "left click" to build it, and the screen prompts "Drag from the icon to place your candle boat in the water").

Actual result: "Left-click - Create Candle Boat" did not work, could not complete the step and could not exit.

Expected Result: The candle boat should be created (placed in the water) after clicking the left button and the task should continue.

Additional Info: Tried twice on different days (to rule out connection and mouse issues); have not tried disabling VPN yet.

ThatTurtleBot

Live Bug Report

Author:
mushroooom_ (601576262254723072)

kindred wadiBOT Dec 30, 2025, 11:59 PM

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Device Type: iPad (7th generation)
OS Version: iOS 18.7.2
Platform: iOS
Sky Version (Build Number): 0.31.6 (359532)
Bug Description: Glitter left behind by collected Winged Light not appearing in Isle of Dawn

Steps to Reproduce:
- Go to Isle of Dawn
- Collect a previously uncollected Winged Light
- Result: missing glitter particles and lack of passive light recharge from said particles
Expected Result: Collected Winged Light should leave behind glitter particles which mark its location, and passively recharge Sky Kids’ light when they stand near it

Additional Info: This only appears to happen in Isle of Dawn. I recently went to Eden and have only just started recollecting Winged Light— the lights I’ve collected in Isle don’t leave behind any glitter, but the one I’ve collected in Daylight Prairie does. The Winged Light I collected while in Eden yesterday also left behind glitter. It would currently appear this issue is confined to Isle of Dawn.
The collection animation for lights in Isle of Dawn also appears to be missing the blue star at the centre of the Winged Lights when they’re collected.

ThatTurtleBot

Live Bug Report

Author:
pennypeanut5866 (485473553181835274)

kindred wadiBOT Dec 31, 2025, 2:00 AM

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Device Type: Iphone 13 pro max
OS Version: iOs 26.5
Platform: iOS
Sky Version (Build Number): 0.31.6 (359532)
Bug Description: 1. In cosmetic tools the red mark never disappeared since the update

My progress season is complete but the writing is 93%
There are other bugs but I forgot ↪So_1F_1FAE0↩

Additional Info: I don't know, especially the red dot in the cosmetics cabinet is confusing. Checked but there's nothing

ThatTurtleBot

Live Bug Report

Author:
vere5171 (745569080001429536)

kindred wadiBOT Dec 31, 2025, 3:49 AM

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Device Type: ROG Zephyrus M15 , Intel Core i7-10750H, NVIDIA GeForce RTX 2070, 16GB DDR5 RAM, SSD 1TB
OS Version: Windows 11
Platform: PC
Sky Version (Build Number): 0.31.6 (359532)
Bug Description: I only see 1 winter feast pillow in my list of props when editing my nest when there should be 8 pillows.
Steps to reproduce:
- Enter Nest and choose customize nest.
  -Navigate to the small props tab and to the winter feast pillows.
Result: There is only one winter feast pillow able to be placed.
Expected result: There are 8 winter feast pillows able to be placed.
Additional Info: No

ThatTurtleBot

Live Bug Report

Author:
bigpidge (122215204418355200)

kindred wadiBOT Dec 31, 2025, 4:08 AM

#

Device Type: iPhone 16 Pro
OS Version: iOS
Platform: iOS
Sky Version (Build Number): 0.31.6 (359532)
Bug Description: I can’t collect green dye
• steps to reproduce
melt green dark plant
• result: no green dye is collected
• expected result: green dye is collected
Additional Info: No

ThatTurtleBot

Live Bug Report

Author:
codyisnotafish (854570353857658890)

kindred wadiBOT Dec 31, 2025, 4:26 AM

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1767124581_-_699.00_To_Google_Play_on_Google_Pay.png

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Device Type: CMF by Nothing Phone 1
OS Version: Android 15
Platform: Android
Sky Version (Build Number): 0.31.6 (360232)
Bug Description: I bought the fluffy winter wear hat and leg warmer set but it has not reflected in my account even though the payment has gone through.

Steps to reproduce:
buy the material
payment goes through
i get the cosmetics in game

result:
It shows i have to buy the item again

Expected Result: The cosmetics should be there in my closet

Additional Info: after the payment was done, the screen was loading for a very long time (about 20 mins) so i closed the application (but the last time i purchased something it did the same and the material was reflected. not this time)

ThatTurtleBot

Live Bug Report

Author:
pspspspsps.ant (721707642665304125)

kindred wadiBOT Dec 31, 2025, 4:49 AM

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Device Type: iPhone 14
OS Version: iOS 26.1
Platform: iOS
Sky Version (Build Number): 0.31.6 (359532)
Bug Description: I was doing the migrating manta whisper trust moment in valley.
I finished the moment but when i came back to the spirit tree to have the last part Auto Unlock it didn’t unlock
Additional Info: After I saw that the seasonal spirit tree don’t Auto Unlock, I went back to valley to see if the trust moment might reload but it didn’t. It was plainly gone, nowhere to be found.

ThatTurtleBot

Live Bug Report

Author:
vaulted.repose_. (966093695587868692)

kindred wadiBOT Dec 31, 2025, 5:22 AM

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Device Type: TECHNO KL5
OS Version: HIOS V14.5.0
Platform: Android
Sky Version (Build Number): 0.31.6 (360232)
Bug Description: I'm having a bug which I can't see the migrating bird whisperer in her map, where she is supposed to be in the quest. What should I do about this? There's only a few days before the season ends and I haven't got the ultimate gift from the migrating guide without finishing this quest. Hope you'll help me with this one immediately. Thank you!
Additional Info: Please fix the bug so I can finish the quest and get the ultimate before the season ends🥹

ThatTurtleBot

Live Bug Report

Author:
chris_an143 (1330343020683329661)

kindred wadiBOT Dec 31, 2025, 6:15 AM

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8VASG_6kdhnl4dtkdBaZH2syu8HfZF7SyzAkwWG0HulQ2SAOr3cVmdem9rtuu3LPCm85QBGPpVfFO8eS1cbKIE98.jpg

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ElZqzBWa9ERz9FKXaSYqsTtANGjIPtPiU6TVhI17n8-rkQLFeWO2W3GBfR7BfZJNAzAMmMLbtTRK4V-G5UItYxlE.jpg

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KPnXyOPfFtaBLjiBbxnqCcw2lDaoIELGOK1b24wIvZlyVYFh2Rp6GUxBMk3ZmV0L5qGsursYWs0OPCEUHt5aSz9p.jpg

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TfYA0NVVBZ5io_uzgr_uf19EX3aT7xq-0gekx3Rl6NP0WA5AbmJo4pwO9gJ7KJr0j8cK1zVWj9t2N_UMH8fG-iiQ.jpg

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Device Type: CPU AMD Ryzen 3 3200G with Radeon Vega Graphics, GPU 2GB AMD Radeon(TM) Vega 8 Graphics, RAM 8GB
OS Version: Windows 10
Platform: PC
Sky Version (Build Number): 0.31.6.359532
Bug Description: Head accessories "Days of Feast Horns" doesn't recolor.

The icon with colors appears but when you select a shade the color of the Feast horns remains the same.

Additional Info: Nope

ThatTurtleBot

Live Bug Report

Author:
saraik0 (543066783607816192)

kindred wadiBOT Dec 31, 2025, 7:26 AM

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Device Type: Nintwndo Switch
OS Version: Switch
Platform: Nintendo Switch
Sky Version (Build Number): 0.30.1 (336673)
Bug Description: Ancestor at stone of passage isn’t showing up at all
steps to reproduce
-Enter isle of dawn
-Go to stone of passage and wait at campfire till night
-result: ancestor spirit isn’t there
-expected result: ancestor spirit on the left side of campfire
Additional Info: I had completed the first task of lighting the braziers and all and then it told me to wait for the adolescents and nothing happened, I’ve gone back multiple times over the course of the last few days and the spirit does not show at all even when teleporting to it, I’ve looked up tutorials and he just does not seem to be there for me

ThatTurtleBot

Live Bug Report

Author:
karoothebird (635509652733296669)

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Device Type: Acer Nitro 5(an-515-58), Intel i7-12650h, RTX 4060 mobile, 32gb DDR5
OS Version: Win11
Platform: PC
Sky Version (Build Number): 0.31.6 (359532)
Bug Description: Issue: Running the game at all makes my CPU temps skyrocket to 91c

Cause: Just playing the game overall, spikes especially in Forest

Result: Risk of thermal throttle

Expected Result: Usually this game runs at 55-65c for CPU temps

Additional Info: First screenshot is my session in Sky, second was a test right after to see if it was my PC acting up, so I played Halo Reach for an hour and it leveled out at 75-80c most the time. If settings matter, both games are set to max and Halo even had Reshade shaders applied over it

ThatTurtleBot

Live Bug Report

Author:
auroralnomad (509389641661677596)

kindred wadiBOT Dec 31, 2025, 8:44 AM

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Device Type: iPhone 15
OS Version: iOS 18.6
Platform: iOS
Sky Version (Build Number): 0.31.6 (359532)
Bug Description: The Wonderland door item looks awfully and disproportionately glitched when equipped. It’s a 23€ iap so one would expect it to function and look perfectly as described in the sales materials
Additional Info: When seeing this item in shared spaces, the door is missing, which means the iap is not exact match of the advertised item. As a result, I won’t purchase this iap as I won’t be getting the item as advertised.

ThatTurtleBot

Live Bug Report

Author:
enna4564 (465063963424718869)

kindred wadiBOT Dec 31, 2025, 9:33 AM

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Device Type: iPhone 14 pro max
OS Version: IOS 16.8.2
Platform: iOS
Sky Version (Build Number): 359532
Bug Description: My closet still bright and have a red dot while I unlocked all the new item
•Steps to Reproduce:
Log in Sky
Click on the bright closet to try on new items
•Result: The closet is still bright after unlock all items
•Expected Result: The wardrobe light went out and then returned to normal.
Additional Info: I don’t

ThatTurtleBot

Live Bug Report

Author:
naughtynuu_91518 (1392893899793633370)

kindred wadiBOT Dec 31, 2025, 10:57 AM

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Device Type: Xiaomi POCO X5
OS Version: Android 14
Platform: Android
Sky Version (Build Number): 0.36.6 (360232)
Bug Description: It is with regard to the MIGRATING BUTTERFLY CHARMER spirit, At the node that is unlocked by your desire, This one unlocks and then locks again, asking me to unlock the previous node even though the latter is already unlocked, so it doesn't allow me to progress further in its friendship tree.
Additional Info: No 😔

ThatTurtleBot

Live Bug Report

Author:
childarck18 (698795552128630815)

kindred wadiBOT Dec 31, 2025, 12:49 PM

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Device Type: Samsung Galaxy S24+
OS Version: Android 16
Platform: Android
Sky Version (Build Number): 0.31.6 (360232)
Bug Description: 812b9869-14d5-4877-b43b-8565a3872295
Additional Info: When trying to claim the rewards, he does not let the next part of the friendship tree open, despite having done the corresponding mission.

ThatTurtleBot

Live Bug Report

Author:
iszin (339601262611922948)

kindred wadiBOT Dec 31, 2025, 1:30 PM

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Device Type: Samsung tab S6 lite
OS Version: Android 13
Platform: Android
Sky Version (Build Number): 0.31.6 (360232)
Bug Description: I don't see the Passage Guide near the Passage stone to begin their quests.
Steps :
teleport to the passage stone via passage guide's friendship tree
meditate till nightfall
Result : no spirit can be found near the campfire.
Expected result : the passage guide should be visible near the campfire
Additional Info: No

ThatTurtleBot

Live Bug Report

Author:
lyudog (664485203363758098)

kindred wadiBOT Dec 31, 2025, 2:00 PM

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Device Type: Redmi 13C
OS Version: Xiaomi HyperOS
Platform: Android
Sky Version (Build Number): 0.31.6
Bug Description: When viewing the fireworks display while I was having fun around with the other players. i see hopeful steward is bugging

• logged in
• view fireworks display
• stewie is bugging

Additional Info: Stewie will go back to normal, bug fixed

ThatTurtleBot

Live Bug Report

Author:
okamiyushi (1311861453309083679)

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Device Type: Samsung Galaxy S22
OS Version: Android 16
Platform: Android
Sky Version (Build Number): 0.31.6 (360232)
Bug Description: Cannot unlock final tier of migrating manta whisperer. Cannot progress to get final heart and ultimate gift from season before it ends. Being met with an error message saying that I need to come back in 4 days to replay the memory... but the season will be over by then.

Steps to reproduce:

Relive the memory with the final tier of friendship for the final spirit
Go to home to find the spirit again and try to unlock the tier
Get met with error message

Result: cannot unlock final seasonal heart, and therefore the final ultimate gift in the season pass.

Expected result; to unlock the tier like all previous spirits of the season

Additional Info: Wish I knew what happened

ThatTurtleBot

Live Bug Report

Author:
pax_sara (772322111288770561)

kindred wadiBOT Dec 31, 2025, 2:59 PM

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Device Type: iPad pro（11inch）
OS Version: iOS18.6.2
Platform: iOS
Sky Version (Build Number): 0.31.6
Bug Description: Randomly approached a cluster of candle flames and tried to collect them. Upon getting closer, I found that there were only a few scattered flames, not as many as before. I had never collected those candle flames before; they should have appeared whole, but here they appeared to be missing.
Additional Info: This issue is a newly emerging problem and was not encountered in previous versions. Moreover, many users, like myself, are experiencing the same problem.

ThatTurtleBot

Live Bug Report

Author:
12340283. (1208092537055617026)

kindred wadiBOT Dec 31, 2025, 5:22 PM

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Device Type: I’m using an iPhone 17
OS Version: IOS 26.2
Platform: iOS
Sky Version (Build Number): 0.31.6
Bug Description: I have completed the Season of Migration event, yet it says only done 93%. I’ve unlocked all hearts and pathways, yet I still have not gotten 100% yet. I have screen recorded to show proof.
Additional Info: I only know that other people have encountered this same issue, I don’t really know how it started or why. I just went to collect my quest after completing it and noticed that it said I hadn’t fully completed it even though I have.

ThatTurtleBot

Live Bug Report

Author:
zhongchibi. (477660852036567051)

kindred wadiBOT Dec 31, 2025, 5:40 PM

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Device Type: AMD Ryzen 5 4600H
NVIDIA GeForce GTX 1650
8GB
OS Version: Windows 10
Platform: PC
Sky Version (Build Number): 0.31.6 (359532)
Bug Description: The color of the Sunlight Woven Wrap has changed. Before the 0.30.5 update the cape wasn't as yellow as it is now and the cyan/turquoise parts of the came seem unsaturated. I'm not sure if this intentional or not but I thought I would report it since it is an IAP and I wouldn't expect an item to change especially since it didn't look like this when I purchased it
Additional Info: the first screenshot is from the wiki and the second one is what the cape looks like in-game, there is a clear change in color and I wouldn't expect an IAP to change in color this drastically. I prefer how it looked in the first screenshot which is how it looked when I bought it and I don't like how its changed now and feels like I've wasted money

ThatTurtleBot

Live Bug Report

Author:
uncurse (181196203000594432)

kindred wadiBOT Dec 31, 2025, 6:28 PM

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Device Type: PlayStation 5
OS Version: 25.08-12.40.00.09-00.00.00.0.1
Platform: PlayStation
Sky Version (Build Number): 0.31.6 (359532)
Bug Description: The tree on the Migrating Butterfly Charmer seasonal spirit is stuck on tier 3 and will not unlock tier 4.
Steps to Reproduce:
- Open the Migrating Butterfly Charmer Spirit tree.
- Try to select tier 4.
Result: Tier 4 is greyed out.
Expected Result: Tier 4 should be unlocked. At the very least it should have a red dot on it and asked me to complete a task. The task I'm supposed to complete is in Daylight Prairie. But when I go there there is no Spirit to complete the task. So I'm stuck in a loop.
Additional Info: No

ThatTurtleBot

Live Bug Report

Author:
padarlanat (1037708491743301693)

kindred wadiBOT Dec 31, 2025, 8:47 PM

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Device Type: Iphone 14 pro max
OS Version: 26.1
Platform: iOS
Sky Version (Build Number): 0.31.6 (359532)
Bug Description: Currently theres a chat delay and I got a server error after that
Additional Info: Sadly I dont

ThatTurtleBot

Live Bug Report

Author:
skyplayer0243_88467 (1161846080749711400)

kindred wadiBOT Dec 31, 2025, 9:54 PM

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Device Type: iPhone 15 Plus
OS Version: 18.6.2
Platform: iOS
Sky Version (Build Number): 0.31.6 (359532)
Bug Description: I cannot obtain/complete one of the daily quests (use expression near others)
Additional Info: I initially obtained from the spirit in aviary while I was running past. It was right at reset at 2am. I started to spam emotes pretty soon after that. Maybe by going so quick it caused problems?

ThatTurtleBot

Live Bug Report

Author:
nikkalick (422864175740747786)

kindred wadiBOT Dec 31, 2025, 10:30 PM

#

Device Type: iPhone 12 mini
OS Version: iOS 26.1
Platform: iOS
Sky Version (Build Number): 0.31.6 (359532)
Bug Description: The red feast scarf gets pushed up slightly when wearing these specific pants
Steps to Reproduce:
- Wear red feast scarf
- Switch between “Radiance greeting shaman outfit” and the base outfit
Result: the scarf gets pushed up slightly when the radiance pants are worn
Expected Result: the scarf should stay at the same height for both (all) outfits
Additional Info: ** **

ThatTurtleBot

Live Bug Report

Author:
sephrotus (743383153053401128)

kindred wadiBOT Jan 1, 2026, 12:55 AM

#

Device Type: Samsung ZFlip 5
OS Version: Android 16
Platform: Android
Sky Version (Build Number): 0.31.6 (360232)
Bug Description: I bought the days of feast furniture items and I clicked and placed all of the items down. However, on the items section of the wardrobe, there is now a permanent glowing light and red dot that won't go away. I've clicked through every item in the item section of the wardrobe just to check but it is still there. It's also there every time I open the game, even after fully exiting out of the app.
Additional Info: this only started happening after I purchased the Days of Feast furniture items. I've never run into this problem before that. It's been about 3 days since I purchased the items and it's still persisting.

ThatTurtleBot

Live Bug Report

Author:
puppycat7057 (631511218754027551)

kindred wadiBOT Jan 1, 2026, 2:01 AM

#

#

Device Type: Samsung Galaxy S24+
OS Version: Android 16
Platform: Android
Sky Version (Build Number): 0.31.6 (360232)
Bug Description: I can't progress the migrating butterfly charmer's tree after viewing moment.
Steps to Reproduce:

Go to prairie, interact with spirit, and view memory.
Return to Isle to speak to spirit.

Result: Tree does not unlock and instead receive message that says I cannot currently revisit that moments and that I must wait 3 days.
Expected Result: The friendship tree should unlock and I should be able to obtain the next items.

Additional Info: No. I'm not sure what caused this. The other spirit trees unlocked normally.

ThatTurtleBot

Live Bug Report

Author:
celestial.sky. (733142118750748673)

kindred wadiBOT Jan 1, 2026, 4:04 AM

#

Device Type: Playstation 5
OS Version: 25.08-12.40.00.09-00.00.00.0.1
Platform: PlayStation
Sky Version (Build Number): 1.65
Bug Description: So when I'm doing candle runs, the wax doesn't show for me at times? Sometimes it just shows like 1 or 2 bits of wax in a whole group, and other times it doesn't show the wax is there at all until I walk into it. This isn't new and has been happening to me for a while now. Also all the clips are in the Forest, but it happens everywhere, not just there. I'm not sure what to say for how to reproduce it, as it quite literally just happens. Idk if it's a problem on my end or a glitch for console players.
Additional Info: Nope. I just go into a world to start a candle run and some if not all wax is not visible for me.

ThatTurtleBot

Live Bug Report

Author:
porcelainxlamb (692092109737689128)

kindred wadiBOT Jan 1, 2026, 4:21 AM

#

Device Type: Vivobook asus laptop x515JAB A516JA, Intel cor3 i3-1005G1 CPU @1.20Ghz, RAM 4gb
OS Version: Microsoft Windows
Platform: PC
Sky Version (Build Number): 0.31.6
Bug Description: I can't take my dialy quest
Step to reproduce:
relig to sky and waiting
Result: i can't take the mission or have my candle
Expected result: help to fix it or give the exchange from this problem
Additional Info: Maybe provide a replacement, because it's almost restart day and I'm not sure when this will be fixed.

ThatTurtleBot

Live Bug Report

Author:
arikazero (806526000610410576)

kindred wadiBOT Jan 1, 2026, 4:45 AM

#

#

Device Type: Redmi 12C
OS Version: Android11
Platform: Android
Sky Version (Build Number): 0.31.6 (360232)
Bug Description: I completed all the quests for these spirits, but because I logged out, when I logged back in, it wouldn't let me buy accessories. It told me to come back in 4 days, but that was also when the season ended. I want to unlock levels to can buy accessories and complete the season.
Additional Info: No

ThatTurtleBot

Live Bug Report

Author:
minzi_28 (740794590054973440)

kindred wadiBOT Jan 1, 2026, 5:11 AM

#

Device Type: im on a Galaxy tab S6 lite and im on the latest version of the game 0.31.6. When i go to Daylight Prairie and do the rose boy quest there, he goes to the shore and admires the sea. in that cutscene my character is absent, and when it ends im clipped into the map. i cant get out unless i go back to the hub gates or prompt piggybacking him. if i prompt piggybacking him i can get back in bounds, but i softlock the quest. this has happened around 5 times now with the same result.
OS Version: Galaxy tab S6 lite
Platform: Android
Sky Version (Build Number): 0.31.6
Bug Description: When i do the rose boy quest in daylight prairie i keep glitching out of bounds and softlocking the quest. during the cutscene where hes admiring the shore is the problem area.
Additional Info: ive recreated it 5 times now with the same result. once i piggyback him i can get back above ground by clicking the back to warp gates button and then moving, otherwise im stuck and it just warps me.

ThatTurtleBot

Live Bug Report

Author:
phan.h4x247 (1407183465534980147)

kindred wadiBOT Jan 1, 2026, 7:16 AM

#

#

Device Type: Samsung Galaxy A50s
OS Version: Android 11
Platform: Android
Sky Version (Build Number): 0.31.6 (360232)
Bug Description: In the Accessories section of Home, there is an annoying bug. It is usually marked with a red dot at the top end.
Steps to Reproduce:
-Use all properties one by one until the music notes
exit the game and re-enter
Result: The red dot remains
-Expected Result: the red dot should disappear
Additional Info: None at this time

ThatTurtleBot

Live Bug Report

Author:
danee1128 (758928057666633739)

kindred wadiBOT Jan 1, 2026, 9:36 AM

#

Device Type: PC [Ryzen 7 5800x, 48gb DDR4. Radeon RX 6800xt]
OS Version: Windows 11 [latest]
Platform: PC
Sky Version (Build Number): 21030699
Bug Description: Game crashed after Pressing Two embers Video player and entering Alice via the door (in shared memory)
Steps to reproduce:

Enter shared memory with both items
Press play on the media thing
Enter alice land via Door
Result: Game closed / crashed
Expected result: Game shouldn't crash

Additional Info: no

ThatTurtleBot

Live Bug Report

Author:
shadowinthelight (567736219518369792)

kindred wadiBOT Jan 1, 2026, 10:26 AM

#

Messenger_creation_50FBCF4A-4B35-45BD-950C-3B8F8CEEAA56.jpg

#

Device Type: galaxy a03
OS Version: android 13
Platform: Android
Sky Version (Build Number): 360232
Bug Description: ①During wizard mission 8, the device flashes back.
② After re-entering the game, it shows that the mission has been completed.

③But the guide is in the wrong place and can't go on.

Additional Info: Don't know

ThatTurtleBot

Live Bug Report

Author:
_ningyue (847408941540966430)

kindred wadiBOT Jan 1, 2026, 1:17 PM

#

#

Device Type: Steam
Processor Intel(R) Core(TM) i9-10900KF CPU @ 3.70GHz 3.70 GHz
Installed RAM 32.0 GB (31.9 GB usable)
Storage 894 GB SSD KINGSTON SA400S37960G, 466 GB SSD Samsung SSD 980 PRO 500GB, 932 GB HDD ST1000DM010-2EP102
Graphics Card NVIDIA GeForce RTX 3080 (10 GB)
System Type 64-bit operating system, x64-based processor
OS Version: Windows 11
Platform: PC
Sky Version (Build Number): 0.31.6 (359532)
Bug Description: I am locked out of the season of migration quests.
I was doing the migration quests, and I got up to the valley's race.
I ended up exiting the area prematurely, and now I am completely locked out of the quest.
I cannot continue the quest since I cant find her in the valley.
I tried speaking to her at home, and it says the quest has already been started.
I tried tping from the isle of dawn, and it literally does not tp me anywhere when I sit down.

Steps to reproduce:

Additional Info: Try doing the quest before the last, but exit the area into the final one (after the race ends) instead of completing the path.. You will get locked out of the quests.

ThatTurtleBot

Live Bug Report

Author:
loza. (890116953967046676)

kindred wadiBOT Jan 1, 2026, 1:59 PM

#

#

#

Device Type: Xiaomi Poco X5 5G
OS Version: Android 12
Platform: Android
Sky Version (Build Number): 0.31.6 (360232)
Bug Description: I can't read messages from friends without swiping down my screen (no-text bug)
• Steps to Reproduce:
° my friend sends a message
° read that message
Result: chat messages aren't visible, it only shows blank bubble 💭
Expected Result: I hope this bug will be fixed so I don't have to swipe down my screen everytime I want to read chat from friends. If I swipe down my screen the texts are only visible in a glimpse, then gone, then I have to swipe down my screen again.
Additional Info: I've experienced this bug since June 2023, this bug has been with me for 2+ years now. It's fixed during Season of Moomin but after Moomin ended, it's bugged again. I reported about this bug many times already, I just hope one day this bug will be fixed because it really affected my gaming experience. Thank you 🙏

ThatTurtleBot

Live Bug Report

Author:
tamacake (659634397989044234)

kindred wadiBOT Jan 1, 2026, 2:45 PM

#

Device Type: Samsung A12
OS Version: Android 13
Platform: Android
Sky Version (Build Number): 0.31.6 (360232)
Bug Description: I lost 2 resize potion when using one of the potion in firework (New Year) event
Step to Reproduce:

Went to the firework event with friends.

Used 1 resize potion for new year new me gag

Tried to use another round, but I don't see the rest of the potion anymore

Waited for 3ish minute, still gone.

Tried to go home (aviary without firework event), still gone.

Tried relogging, still gone
Result: I'm 2 potion shorter
Expected Result: I should have my potions back.

Additional Info: It could be the new year event that glitched out which makes my potions (which were on cooldown mode) somehow went missing

ThatTurtleBot

Live Bug Report

Author:
myinnerlunacy (409693454780596224)

kindred wadiBOT Jan 1, 2026, 3:33 PM

#

#

Device Type: PC/Steam Intel i5-9600K, 32GB, RTX 2070
OS Version: Windows 10
Platform: PC
Sky Version (Build Number): 21030699
Bug Description: I cannot progress the Migrating Bellmaker friend tree. I have completed the friendship quest and season quests. This has worked for all of the other spirits, but not this one.
Additional Info: No

ThatTurtleBot

Live Bug Report

Author:
hotl (273940871920222208)

kindred wadiBOT Jan 1, 2026, 4:17 PM

#

Device Type: ipad 9th gen
OS Version: 18.6.2
Platform: iOS
Sky Version (Build Number): 0.31.6 (359532)
Bug Description: Certain expressions are not showing their particle animations at sanctuary geyser
go to geyser
use emote
expected result: full animation with particles
Additional Info: no

ThatTurtleBot

Live Bug Report

Author:
whimsicalbean (591348083171000332)

kindred wadiBOT Jan 1, 2026, 5:23 PM

#

Screenshot_2026-01-01-20-18-18-669_com.tgc.sky.android.huawei.jpg

#

Screenshot_2026-01-01-20-00-01-120_com.tgc.sky.android.huawei.jpg

#

Device Type: Redmi 13C
OS Version: MIUI 14
Platform: Android
Sky Version (Build Number): 0.31.6 (359532)
Bug Description: Double heart aren't sending and persistent heart sending bug
I was sending a heart to my friend (old friend) for double heart event and i keep having an option to send it again. It doesn't send and it says i sent it already. My friend also got only 1 heart instead of 2 and so did I when they send me heart today and yesterday.
Additional Info: I have no idea

ThatTurtleBot

Live Bug Report

Author:
siciel (619910747677261824)

kindred wadiBOT Jan 1, 2026, 5:52 PM

#

Screenshot_2026-01-02-00-49-45-05_d363933d0b71266cda36dcfa515e1b15.jpg

#

Device Type: Realme 12 plus
OS Version: U.I 6.0
Platform: Android
Sky Version (Build Number): 0.31.6.360232
Bug Description: there is always a red dot in the hair temple section but the hair temple is always red
Additional Info: I like to check the hair shrine section, but nothing has changed and the red dot always appears

ThatTurtleBot

Live Bug Report

Author:
hippie08096 (1435162387304153209)

kindred wadiBOT Jan 1, 2026, 9:04 PM

#

#

Device Type: Samsung Galaxy A31
OS Version: Android
Platform: Android
Sky Version (Build Number): 31.5
Bug Description: Bug from Season Immigration for the constellation spirit Migrating Jelly Whisperer.
I have quested for the last unlock for the last seasonal unlock

-but it says "this moment can't be relived right now. Check back in 3 days"

-but the season will end 3 days later

-so says won't get the ultimate gift because of this bug

Additional Info: I went back to check the spirit area, but I didn't see the spirit again, I was stuck

ThatTurtleBot

Live Bug Report

Author:
adnan__octavian (753221864788328469)

#

Device Type: Phone: Xiaomi Poco M7
OS Version: Android 11
Platform: Android
Sky Version (Build Number): 0.31.6(360232)
Bug Description: The twins elder masks have blinking eyes, no elder mask is supposed to blink
Steps to reproduce: log in the game
Check the elder masks from the wardrobe
They blink
Expected result: no other elder mask or animal mask is supposed to blink
Attachment URL: #screenshots-and-videos message
Additional Info: The masks aren't supposed to blink...

ThatTurtleBot

Live Bug Report

Author:
cloud_strife_ (157249163501764608)

#

Device Type: Switch 2
OS Version: 21.1.0
Platform: Nintendo Switch
Sky Version (Build Number): 0.31.6.359532
Bug Description: Cannot continue on the Migrating Jelly Whisperer Tree
Got to the quest
Did the quest
Tried to turn it in a couple days later and it's telling me to try again when the season is over in 3 days
Expected result is being able to finish quest
Additional Info: No

ThatTurtleBot

Live Bug Report

Author:
therestoomanypokemoninmyhouse (213824276669661185)

kindred wadiBOT Jan 1, 2026, 11:03 PM

#

Device Type: Samsung Galaxy S25 Ultra 512Gb
OS Version: Android 16
Platform: Android
Sky Version (Build Number): 0.31.6 (360232)
Bug Description: I use swipe gestures for navigation and when i swipe from the edge as for a back button, the game shuts down completely
Steps to reproduce:
let the game load fully and succesfully
-press the back button or swipe from the edge of the screen
Result: the game shuts down, and when opening again, it loads from the beginning, with the load screen and spawning at the loading point
Expected result: i used to get a prompt asking if i really want to exit, and when i pressed yes, the game remained open in background and resumed when opened again. Now i get no prompt
Aditional information: my friend uses a samsung tablet and they get the promt when pressing the back button
Additional Info: It started more then 3 months ago, but i don't remember how much exactly. But it is a persistent problem and it happenes everytime

ThatTurtleBot

Live Bug Report

Author:
buzzz.y (395940422788055040)

kindred wadiBOT Jan 2, 2026, 1:10 AM

#

#

#

#

#

Device Type: PC/Steam User
CPU - AMD Ryzen 7 3700X 8-Core Processor
GPU - AMD Radeon RX 5700 XT
RAM - 32 GB
OS Version: Windows 11
Platform: PC
Sky Version (Build Number): 0.31.6.359532
Bug Description: Shortly after purchasing the props from the Christmas events. At home or anywhere where you can change props, the indicator and spotlight for a new prop keeps showing up. (For me specifically, it's the large placeable props tab)
Steps to Reproduce:
-- Purchase the props from the Christmas event.
-- Go to home or anywhere you can change props.
-- Notice the spotlight at the prop area is showing (as if you have a new prop to try out).
-- Go search the props.
Result: Notice there's nothing new there.
Expected Result: No spotlight or indicator for a new prop.
Additional Info: This happened after I purchased the new Christmas props.

ThatTurtleBot

Live Bug Report

Author:
khoe (129873661548036096)

kindred wadiBOT Jan 2, 2026, 2:08 AM

#

Device Type: Iphone 13 pro max
OS Version: iOs 26.5
Platform: iOS
Sky Version (Build Number): 0.31.6 (359532)
Bug Description: I was recording video in game, after I saved it, the options at the up line is gone (like winged, setting, candols) and the video didn’t saved
Additional Info: I don’t know and OH! after I took the free spell in the feast area, my gloves is bugging! I wore it in setting but my skykid didn’t wear it how it supposed to be, it was just hanging in the ear in front of her body lmao

ThatTurtleBot

Live Bug Report

Author:
vere5171 (745569080001429536)

kindred wadiBOT Jan 2, 2026, 2:26 AM

#

#

Device Type: PS4 and IPhone 15
OS Version: iOS 26.1
Platform: PlayStation
Sky Version (Build Number): 0.31.6
Bug Description: On the Map shrine it says that I have not collected all my winged light form isle dawn but I’ve looked through websites and in the game and as far as I know I have collected them all. But the map shrine still has a small star saying that I’m missing a winged light when I’m not
Additional Info: This bug has gone on for a while now. When I first played it was fine the star went away after collecting the winged light from the mountain side by the elders temple in isle dawn. But then after my first Eden trip it’s been bugged and I like to go on Eden trips once a week so it’s really annoying when I have to collect winged light and I’m not 100% sure if I’ve missed any, it’s only bugged like this on isle of dawn..

ThatTurtleBot

Live Bug Report

Author:
duckie0829 (1437560754449547344)

kindred wadiBOT Jan 2, 2026, 2:46 AM

#

#

Device Type: iPhone 12
OS Version: iOS 18.6.2
Platform: iOS
Sky Version (Build Number): 0.31.6.359532
Bug Description: Everything’s in my nest
Additional Info: No

ThatTurtleBot

Live Bug Report

Author:
btchnaga (991762343329550428)

#

#

Device Type: Samsung Galaxy S25 Ultra
OS Version: Android 16
Platform: Android
Sky Version (Build Number): 0.31.6 (360232)
Bug Description: I completed the Migrating Bellmakers moment to unlock more of the friendship tree.

When I went back to the constellation to unlock the new portion of the friendship tree, and clicked on the lock, it said, "This moment can't be relived right now. Check back in 2 days"

Steps to produce:

Click on lock on friendship tree for text to appear

Expected result: For the friendship tree to unlock so I can get the cosmetics

Additional Info: No

ThatTurtleBot

Live Bug Report

Author:
shioha (295244257403469824)

kindred wadiBOT Jan 2, 2026, 3:35 AM

#

#

Device Type: Vivo V50 Lite
OS Version: Android 15
Platform: Android
Sky Version (Build Number): 0.31.6 (360232)
Bug Description: I'm getting a server error pop up message.
•Steps to reproduce:
- logs into the app
- can't send messages
tried to light up friends in the constellation
server error message pops up
Additional Info: None

ThatTurtleBot

Live Bug Report

Author:
alephnull0215 (496493462397386763)

kindred wadiBOT Jan 2, 2026, 4:06 AM

#

#

Device Type: Samsung Glaxy A54
OS Version: Android 13
Platform: Android
Sky Version (Build Number): 0.31.6(360232)
Bug Description: - Bug Description: Cannot continue on the Migrating bird whisper Tree
Got to the quest
Did the quest
Come back and see that I have to try again in 4 days when the season is over in 3 days

Expected result is being able to finish quest so I can get the ultimate gift

Additional Info: Please unlock the spirit tree for me

ThatTurtleBot

Live Bug Report

Author:
phrahmaaencchr (459675843787096074)

#

Device Type: Tecno Spark 10 Pro
OS Version: Android 13
Platform: Android
Sky Version (Build Number): 0.31.6 (360232)
Bug Description: The Red Dot keeps appearing on the hair cosmetic area despite the fact that I already use the cosmetic. This happen after i bought the christmas cosmetic on my head.
Steps to Reproduce:
Buy any cosmetic in days of feast (example: the scarf/headpiece)
use the cosmetic you bought there.
Result: The Red Dot is still there despite already wearing the cosmetic.
Expected Result: The Red Dot should be gone after using the cosmetic since its in use.
Additional Info: this is not only happening in hair cosmetics, i think also on the scarf.

ThatTurtleBot

Live Bug Report

Author:
sunflower1043 (811493979299905536)

#

Device Type: CPU: AMD Ryzen 5 4600H
GPU: Nvidia GeForce GTX 1050
RAM: Unknown Micron 4ATF51264HZ-3G2J1 20GB
MBD: HP Pavilion Gaming Laptop 15-ec1xxx
OS Version: Steam
Platform: PC
Sky Version (Build Number): 359532
Bug Description: Purchase failed when gifting my friend an IAP
Additional Info: https://cdn.discordapp.com/attachments/1031681921807290500/1456498110938480640/2B41091.MP4?ex=69589512&is=69574392&hm=6c0b9ca53d65cae546ef9bb0fcfe46d3ecc04338072892a35fd4856a8ac321b2&

ThatTurtleBot

Live Bug Report

Author:
torithecat.97 (315891451907276800)

kindred wadiBOT Jan 2, 2026, 6:11 AM

#

Device Type: iPhone 16 Pro
OS Version: iOS
Platform: iOS
Sky Version (Build Number): 0.31.6 (359532)
Bug Description: My upgraded emotes don’t have special effects (they’re supposed to)
-Steps to reproduce:

upgrade friendship tree with friend
Select upgraded emote
-Result: no effects!
-Expected result: it should’ve had effects!

Additional Info: No

ThatTurtleBot

Live Bug Report

Author:
codyisnotafish (854570353857658890)

kindred wadiBOT Jan 2, 2026, 8:10 AM

#

Device Type: Redmi 12 Android 15
OS Version: android 15
Platform: Android
Sky Version (Build Number): 0.31.6 (360232)
Bug Description: i can't accept 4th daily quest collect 3 lights at 4 door of vault
Additional Info: no

ThatTurtleBot

Live Bug Report

Author:
lolotrektvyt11 (1195669120176357467)

#

Messenger_creation_0B7267CA-31DE-4681-982D-345DF56E5FB2.jpg

#

Device Type: Redmi Note 13 Pro+ 5G
OS Version: Android 15
Platform: Android
Sky Version (Build Number): 0.31.6
Bug Description: >>> I can't finish spirit tree after recall memory and keep telling wait until 2 days.
Steps to Reproduce:
- already wait but keep say wait 2 days
Result: STILL NEED TO WAIT 2 DAYS AND SEASON ALMOST END.
Additional Info: I don't know, I wait a long time but the message keep say me wait

ThatTurtleBot

Live Bug Report

Author:
.miluchan (569508785316429837)

kindred wadiBOT Jan 2, 2026, 9:11 AM

#

#

Device Type: Iphone 13 pro max
OS Version: IOS 18.6.2
Platform: iOS
Sky Version (Build Number): 0.31.6 (359532)
Bug Description: Cannot continue on the Migrating Jelly whisper Tree
Got to the quest
Did the quest
Come back and see that I have to try again in 4 days when the season is over in 2 days

Expected result is being able to finish quest so I can get the ultimate gift

Additional Info: Please unlock the spirit tree for me
Additional Info: NA

ThatTurtleBot

Live Bug Report

Author:
sushirohklover (979733831437385818)

#

#

Device Type: Infinix X670
OS Version: Android 13
Platform: Android
Sky Version (Build Number): 0.31.6 (360232)
Bug Description: I need to wait for 2 days to relive the Bellmaker's quest/moment with only 2 days left to the season
Additional Info: All the other spirits dont have this problem, only Migrating Bellmaker's

I did the spirit's quest/moment on my switch the other day but it didn't unlock the final node for the wing/season heart

ThatTurtleBot

Live Bug Report

Author:
azzyrizz (970959932310560799)

kindred wadiBOT Jan 2, 2026, 1:30 PM

#

#

Device Type: I want to report a bug
OS Version: android
Platform: Android
Sky Version (Build Number): 0.31.6.360232
Bug Description: I just did a candle run but when I claim my candle did not increase at all
Additional Info: candle can't be entered

ThatTurtleBot

Live Bug Report

Author:
caayra (1309766472016465972)

kindred wadiBOT Jan 2, 2026, 2:00 PM

#

Device Type: Iphone 15
OS Version: iOs 26.1 23B85
Platform: iOS
Sky Version (Build Number): 0.31.6.359532
Bug Description: I cant unlock last seasonal heart on Migration Jelly Whisperer spirit
Steps:

Click the Migration Jelly Whisperer spirit on person or constellation
He asked to unlock his favorite place
I when to forest cave for the cinematic (with the friendship in good level)
Click the spirit and it didnt unlock the step
Now im stuck and i cant get the heart 😭

Additional Info: People on the server said i got more friendship than the one required for the cinematic? (I wanted to have time to watch it but keep improving frienship 😭)
Season ends in almost 2 days i need my heart please, i got the pass help haha

ThatTurtleBot

Live Bug Report

Author:
camippy (489072857339527208)

kindred wadiBOT Jan 2, 2026, 2:15 PM

#

Device Type: infinix
OS Version: Android 16
Platform: Android
Sky Version (Build Number): 0.31.6 (360232)
Bug Description: I completed the final scene to unlock the last node in migrating bird whisperer's friendship tree, but the node won't unlock and when i forced to unlock the cosmetics, it shows games corrupt
Additional Info: no

ThatTurtleBot

Live Bug Report

Author:
meshouu (577732444942368768)

#

Device Type: Switch
OS Version: 21.1.0
Platform: Nintendo Switch
Sky Version (Build Number): 0.31.6 (359532)
Bug Description: I can't start the final quest of the Season of Migration.

Steps to reproduce:

talk to the Guide and select the quest
the quest doesn't start
Result: the light circle that allows to start the quest doesn't appear
Additional Info: When I try to teleport to the location of the final quest, the game brings me to the previous one, even if I already completed that one. Also, the game doesn't show the prompt to do the previous one neither

ThatTurtleBot

Live Bug Report

Author:
nightswithsalem (448611877090492426)

kindred wadiBOT Jan 2, 2026, 3:10 PM

#

Screenshot_2026-01-02-13-03-45-612_com.tgc.sky.android.jpg

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Device Type: Poco x7 pro
OS Version: Android 15
Platform: Android
Sky Version (Build Number): 0.31.6 (360232)
Bug Description: I brought item (ice decorations) during day of feast. There's the red dot on furniture items, but when i check and already tapped on all the item that i brought. The red dot didn't disappear at all, it's been like that for a week
Additional Info: I'm not sure. Already tried close and opening the game, i don't see any update in googleplay as well.

ThatTurtleBot

Live Bug Report

Author:
kurozu.tzuki (155874192691167232)

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Device Type: iPad Air (5th generation)
OS Version: 18.6.2
Platform: iOS
Sky Version (Build Number): 0.31.6(359532)
Bug Description: >>> The completion rate of my season of migration constellation is not accurate.
Steps to Reproduce:
- Complete all my season quests.
- Purchase all the season items.
- Open up the constellation and look at its’ bottom left completion%.
Result: Completion is at 93%.
Expected Result: It should’ve been 100%, perhaps?
Additional Info: No

ThatTurtleBot

Live Bug Report

Author:
_blue.moon. (719797964314247179)

kindred wadiBOT Jan 2, 2026, 4:05 PM

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Device Type: Steam - CPU Intel Core i5, GPU 128MB, RAM 8GB
OS Version: Windows 10
Platform: PC
Sky Version (Build Number): 0.31.5 (359532)
Bug Description: I was unable to fly through the Wind Paths exit in the Hidden Forest Underground Caverns. I have used this exit before and had no issues previously. I have completed the Seasonal quests for Wind Paths and can utilise all tunnels (except for the one to Aviary Village)

Steps to Reproduce:

Enter the Underground Caverns from the Wind Paths entrance.
Try to fly through the same entrance to exit the Underground Caverns

Result: Skykid is unable to fly through the tunnel. Continues to be pushed back despite aiming to fly through the tunnel.

Expected Result: Skykid flies through the tunnel to go back to the Wind Paths.

Additional Info: Unfortunately not. Thanks in advance for your assistance.

ThatTurtleBot

Live Bug Report

Author:
cle.mentines_ (757488149675901009)

kindred wadiBOT Jan 2, 2026, 5:19 PM

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Device Type: iPhone 16 pro max
OS Version: ios 18.5
Platform: iOS
Sky Version (Build Number): 0.31.6(359532)
Bug Description: After collecting all the seasonal candles needed to redeem all the seasonal items, the ancestor's tree cannot be redeemed upwards, and the system prompts me to check back in 3 days, resulting in the seasonal hearts not being able to be redeemed, but the end of the season is only two days away, and I can't redeem anything from this ancestor's tree in these two days.
Reproduce the steps:
Log into sky light encounters
Open the season ancestor redemption tree
Click on Migrating Water Native Speaker and drag it to the topmost redemption node of the ancestor tree
Click to unlock
Result: Unable to unlock and redeem the above items
Expected Result: Can redeem the items normally
Additional Info: I have completed the quests required for this Seasonal Ancestor.

ThatTurtleBot

Live Bug Report

Author:
linstenlee (1456600945369813191)

kindred wadiBOT Jan 2, 2026, 7:17 PM

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Device Type: - Device type
iphone xs max
Operating System Version
Ios18.5
Sky App Type
Version of the Sky app
0.31.6
Sky ID (Check in-game setting)
9b400351-fc18-41df-896d-3b7070ac8c30
Description of the problem, and how to reproduce it
Daily missions cannot be accepted.
Attachment(s)
Additional Information
OS Version: Ios18.5
Platform: iOS
Sky Version (Build Number): 0.31.6.359532
Bug Description: Daily missions cannot be accepted.
Additional Info: Nothing

ThatTurtleBot

Live Bug Report

Author:
mazamunekung (313358412706611200)

kindred wadiBOT Jan 2, 2026, 10:02 PM

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Device Type: Samsung ultra 25
OS Version: Android 16
Platform: Android
Sky Version (Build Number): 0.31.6 360232
Bug Description: The survey crashed the whole game at the end of it so I am unable to sent it after i put a lot of effort into helping with it
Additional Info: I was about to send it and the game as a whole dropped

ThatTurtleBot

Live Bug Report

Author:
twlightknight (579510600615329812)

kindred wadiBOT Jan 2, 2026, 10:33 PM

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Device Type: Nintendo switch
OS Version: Nintendo switch
Platform: Nintendo Switch
Sky Version (Build Number): 0.31.6
Bug Description: Entered the game and was doing the geiser event.

All normal but at the 2:08 the flamea doesn't claim

Then appear more plants and nothing, the flames doesn't go to me and can't claim it.

Additional Info: That's all, but i hope you can fix this, AND doing a better job

ThatTurtleBot

Live Bug Report

Author:
lolphy5 (1268828602691092560)

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Device Type: Pixel 8a
OS Version: Android16
Platform: Android
Sky Version (Build Number): 0.31.6(360232)
Bug Description: >>> Unable to receive daily orders for refining candles
Occurrence reproduction
Trying to receive a daily at home or in Kacho.
Result: Only the daily refining candles cannot be ordered.
Expected Result: All four dailies can be received.
Additional Info: I tried taking the order again after some time, and also tried taking the order on the steam version, but the result was the same.

ThatTurtleBot

Live Bug Report

Author:
konoaka0402 (813358686764269618)

kindred wadiBOT Jan 2, 2026, 11:50 PM

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Device Type: samsung A21s
OS Version: android 12
Platform: Android
Sky Version (Build Number): 0.31.6(360232)
Bug Description: unable to unlock the 3rd tier of friendship with the migrating bellmaker spirit after completing the seasonal quest and when clicked on the 3rd tier it asked to finish the previous quest which cant seem to solved nor find him at the platform of isle of dawn . so please unlock this spirit tree for me as the season is ongoing for 2 days more

-steps to reproduce:

clicked on the migrating bellmaker spirit
clicked on the 3rd tier
-result : "complete the previous quest" shown up and the 3rd tier is still locked
-expected result: 3rd tier of friendship tree with the migrating bellmaker unlocked
Additional Info: when it asked to unlocked the previous quest , i tried going back to the light platform in isle of dawn however the spirit is not showing up

ThatTurtleBot

Live Bug Report

Author:
0521. (762937227725635608)

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Device Type: iPad 9th generation
OS Version: iPad 26.2 (23c55)
Platform: iOS
Sky Version (Build Number): 0.31.6 (359532)
Bug Description: My UI crashes every so often after gate transitions or prompted for emote or interactions
Additional Info: When this occurs my touchscreen doesn’t work though the game continues playing and I have to close the app and restart it. I’ve reinstalled the game, cleared my Cache, powered off iPad and this still occurs when game transitions to a new screen or interaction with any prompts at random. Some sessions are no problems and others are 2 to 3 times that I have to restart.

ThatTurtleBot

Live Bug Report

Author:
joseph_skykid2021 (810620863359615017)

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Screenshot_20260103_072241_com.tgc.sky.android.huawei.jpg

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Device Type: Device type: Huawei MatePad 11.5"S
Operating System Version: HarmonyOS 4.2.0
Platform: Android
Sky App Version (Build Number): 253ac7da-f0d0-4fbb-a0b3-ed704bf562a8
Drescription of the problem: The seasnonal spirits are can't be relive for time being. I have unlocked most of them. However, when you have reached the last node there was a note that this spirits was can't be relive and you have to wait.
OS Version: HarmonyOS 4.2.0
Platform: Android
Sky Version (Build Number): 0.31.6 (359532)
Bug Description: Stes to Reproduce:
Go to Seasonal Guide's landing point.
Click the Mingrating Butterfly Charmer and Migrating Manta Whisperer.
Select the lock node to unlock the seasonal heart.
Result: "This moment can't be relived right now. Check back in 2 days."
Expected Result: After completing the spirit's adventure. The lock node were supposed to be unlocked immediately.
Additional Info: Contact the developers.

ThatTurtleBot

Live Bug Report

Author:
mikueh_ (446940829056106498)

kindred wadiBOT Jan 3, 2026, 2:21 AM

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Device Type: iPhone 16 and Nintendo Switch
OS Version: iOS 26.1
Platform: iOS
Sky Version (Build Number): 0.31.6
Bug Description: My dye does not remain on the default hair after I close the game.

—> Steps to Reproduce:

Equip the starting default hair.
Travel to the dye area.
Dye the hair a color.
Reload the game and log in.
—> Result: The hair returns to having no dye.
—> Expected Result: The hair retains the dye color used.
Additional Info: I have no idea why this bug is happening. I have tried dying the default hair multiple times over multiple versions of the app and across various platforms, running into the same issue every time.

ThatTurtleBot

Live Bug Report

Author:
winchester947 (1158804773395517450)

kindred wadiBOT Jan 3, 2026, 4:12 AM

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Screenshot_2026-01-03-10-48-47-453_com.tgc.sky.android.jpg

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Device Type: Xiaomi 12T
OS Version: Xiaomi HyperOS 2.0.205.0
Platform: Android
Sky Version (Build Number): 0.31.6 (360232)
Bug Description: I can't relive the spirit in the current season
Expected result: can get heart season
Additional Info: Removed the relive delay system

ThatTurtleBot

Live Bug Report

Author:
stpiud_id (609339478212870145)

kindred wadiBOT Jan 3, 2026, 4:39 AM

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Device Type: Iphone 12pro
OS Version: 18.6.2
Platform: iOS
Sky Version (Build Number): 0.31.6
Bug Description: I have completed the season guides tree.. the constellation only reads 93% done.. there is nothing left to do?
Many other friends are experiencing the same
Additional Info: I don’t have any way of knowing the friendship level of the spirits I toted about

ThatTurtleBot

Live Bug Report

Author:
moooom_ (1065108353208041613)

kindred wadiBOT Jan 3, 2026, 5:33 AM

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Device Type: iPad mini 6th generation
OS Version: iOS 18.6.2
Platform: iOS
Sky Version (Build Number): 0.31.6 (359532)
Bug Description: Messages I’ve liked reset themselves to not liked.
Find a message center. I used the one on Vault 2nd floor, bug might be only this message center or include others.
Scroll through, liking friends’ messages.
Hide a message you’ve already viewed to reset the display.
Scroll through again and check messages you’ve already liked. They won’t have a like from you any more.
Additional Info: No

ThatTurtleBot

Live Bug Report

Author:
scarfjawa (569216989470392320)

kindred wadiBOT Jan 3, 2026, 6:36 AM

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Device Type: iPad (A16)
OS Version: 18.6.2
Platform: iOS
Sky Version (Build Number): 0.31.6 (359532)
Bug Description: Mini-quests on the Season Spirit item list are not available to unlock the Season's final reward item.

Tapped on the mini-quest on step 4 in the Spirit's item list
the mini-quest is locked and says "This quest will be available in 4 days."
there are 2 days left in the season, so the final reward item is unavailable

Additional Info: This is not something that has happened to me, but it has been reported by several communities, including Korea.
since this has suddenly become a big issue with the season just around the corner, we're filing this report in hopes that it will be resolved as soon as possible.

ThatTurtleBot

Live Bug Report

Author:
skysolar (727146813890494484)

kindred wadiBOT Jan 3, 2026, 8:27 AM

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Device Type: I pad Air 3rd generation
OS Version: Ios 18.7.1
Platform: iOS
Sky Version (Build Number): 0.31.6 (359532)
Bug Description: I wanted to complete a quest to get seasonal bugs but it it sill loading
Steps to get a seasonal candle,
•Press button
•complete quest
•get candle
•Result i cant get candle because quest request is still loading
• Expected Result: Press button complete the quest get seasonal candle
Additional Info: No

ThatTurtleBot

Live Bug Report

Author:
mika66 (779723823569305600)

kindred wadiBOT Jan 3, 2026, 9:57 AM

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Device Type: Galaxy S24 ultra
OS Version: UI 8.0
Platform: Android
Sky Version (Build Number): 0.31.6
Bug Description: I was doing the eden challenge, for the third time since the year started, I had no issues with the first attempt (1st jan). However upon the second attempt, when I finally made it back to eden, I couldn't give any winged light to the statues. Despite this i still went past it and tired to find the ones I could give to, but they were none, so I just stood and got my winged light drained until I got to the end of eden. When i got to the end, I received no ascended candles. I assumed it was because I did it immediately after going through eden the first time, so I waited a day (today, Jan 3rd) but I still found the same issue, I cannot give any winged light to the statues.
Additional Info: No

ThatTurtleBot

Live Bug Report

Author:
serenit.lee (1109912878070366321)

kindred wadiBOT Jan 3, 2026, 10:15 AM

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Device Type: Pc
OS Version: Windows 10
Platform: PC
Sky Version (Build Number): 0.28.5
Bug Description: I tried to complete the quest to unlock the relationship with the Season Spirit, but I didn’t succeed. I’ve done it twice already, and this time I ran out of time. The season is almost over.
Additional Info: Nothing else

ThatTurtleBot

Live Bug Report

Author:
aryu_tempaz (1103290912580304977)

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Device Type: Windows
OS Version: Windows
Platform: PC
Sky Version (Build Number): 0.31.6 (359532)
Bug Description: I am experiencing an issue with the spirit Migrating Jelly Whisperer in Sky: Children of the Light.

Even after progressing through the event, I am unable to unlock the spirit. When I try to replay the moment, the following message is displayed:

“This moment can't be relived right now.
Check back in 39 hours.”

Because of this, the spirit remains locked and I am unable to obtain The Hair Accessory.

Additional Info: many other ppl also reported same bug in few days

ThatTurtleBot

Live Bug Report

Author:
tori00 (343788277859352580)

kindred wadiBOT Jan 3, 2026, 12:54 PM

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Device Type: iPhone 8
OS Version: iOS 16.7.1 (20H30)
Platform: iOS
Sky Version (Build Number): 0.31.6.359532
Bug Description: I didn’t get my bought candles after confirming the purchase.
Steps to reproduce:
Click on the shop button.
Click on the 150 candle pack and finish the purchase.
Expected Result: My purchase was complete and I gain the 150 candles after it is confirmed.
Result: I did not gain my 150 candle pack even after the purchase was confirmed.
Additional Info: No, sorry.

ThatTurtleBot

Live Bug Report

Author:
.melody_ (838703184788062249)

kindred wadiBOT Jan 3, 2026, 3:04 PM

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Device Type: PC, Asus Vivobook 15 Pro , Intel core ultra 9 185h, 24gb ram, 1.86TB storage
OS Version: Windows 11
Platform: PC
Sky Version (Build Number): 0.31.5 (21030699)
Bug Description: When I'm in the Forest Brook, the outline of the WL I have already picked up aren't there. I can't see them and they don't recharge me.
to reproduce:
Go to Forest Brook, look for WL you have already picked up
Additional Info: The problem doesn't happen in The Boneyard, but I haven't checked elsewhere

ThatTurtleBot

Live Bug Report

Author:
tiamat_the_red (805572099573415936)

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Device Type: iPhone XR
OS Version: 18.1.1
Platform: iOS
Sky Version (Build Number): 0.31.6 (359532)
Bug Description: Locations that have “collect light” dailies have the sound of the light even when there’s no such daily today
Additional Info: -

ThatTurtleBot

Live Bug Report

Author:
evolve0643 (315173200197582858)

kindred wadiBOT Jan 3, 2026, 5:12 PM

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Device Type: Nintendo Switch
OS Version: 21.1.0
Platform: Nintendo Switch
Sky Version (Build Number): 0.31.6.359532
Bug Description: Trying to complete all quests from Season of Migration. On quest 9, no light portal turns up after arriving at the boat entrance of the forgotten ark. The Migration Guide and Lighthorns are by the boat and can be interacted with however when selecting the "!" icon, there is no prompt or next steps provided. Restart of game and system attempted with no success. When traveling to the guide from the Avery Village, I am teleported to the Golden Wastelands Social Space.
Steps to Reproduce
- Reach quest 9 of Season of Migration
- Select travel to guide, sit down in light portal in Isle of Dawn
- Arrive in Golden Wastelands Social Space
- Travel to Forgotten Ark and Interact with Migration Guide
Result: Unable to progress past quest 9 of the Season of Migration
Expected result: Should be able to start quest 9 of Season of Migration
Additional Info: I've been completing the quests in order starting from today

ThatTurtleBot

Live Bug Report

Author:
dibdabdan (455021571908567040)

kindred wadiBOT Jan 3, 2026, 5:28 PM

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Device Type: 安卓
OS Version: Android 15
Platform: Android
Sky Version (Build Number): 0.31.6
Bug Description: 無法解鎖先祖節點
Additional Info: 沒有

ThatTurtleBot

Live Bug Report

Author:
lulu1223da (271981302192930816)

kindred wadiBOT Jan 3, 2026, 5:55 PM

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Device Type: iPhone 12 Pro Max
OS Version: iOS 26.0.1
Platform: iOS
Sky Version (Build Number): 0.31.6 (359532)
Bug Description: I can’t get the wax at Home
Steps to Reproduce:
Light the candles in Home

Result: The wax floats above the candle
Expected result: I expect to get the wax

Additional Info: Nope

ThatTurtleBot

Live Bug Report

Author:
sr1472 (791247179003723807)

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Device Type: iPhone 12 Pro Max
OS Version: iOS 26.0.1
Platform: iOS
Sky Version (Build Number): 0.31.6 (359532)
Bug Description: Props selection spot has a red dot showing

Steps to reproduce

Check the props selection spot
Clicked it and check the section with the notification
Click all the props I own

Result: It still says I have something new I haven’t checked
Expected result: The red dot disappears

Additional Info: No

ThatTurtleBot

Live Bug Report

Author:
sr1472 (791247179003723807)

kindred wadiBOT Jan 3, 2026, 6:21 PM

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Device Type: iPad Air 4
OS Version: iPadOS 18.6.2
Platform: iOS
Sky Version (Build Number): 0.31.6(359532)
Bug Description: I am unable to carry on the last two seasonal quests. After completing the ninth quest in wasteland , I reached wind paths but cannot load the "!" Quest button nor does it show the previous ninth quest was completed. A circle to start the next one did not appear for me, so I restarted the game, bur ended up back in wasteland, with the "!" Button being unresponsive.
Steps to reproduce: unable to start seasonal quests, "!" Button is unresponsive.
Expected results: able to complete the quests.
Additional Info: -

ThatTurtleBot

Live Bug Report

Author:
louise0413 (755728805972148305)

kindred wadiBOT Jan 3, 2026, 8:51 PM

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Device Type: - iPhone 14 Pro Max - iOS 18.7.1 - Global - Version 0.31.6 - 66efb7e4-f0cf-485d-9bca-35873fd5fde8
error: Unable to open the Spirit Migrating Jelly Whisperer subquest - Occurred with the same version on a Vivo X80 device - OS Version: iOS 18.7.1 - Platform: iOS - Sky Version (Build Number): version 0.31.6
Bug Description: I cannot continue unlocking lv4 in the migrating spirit season (spirit migrating jelly whisperer) - Additional Info: I have arrived at the designated location but cannot find the spirit to continue. Additionally, I have tried logging in with the same account on both an iPhone 12 Pro Max and a Vivo X80, but the issue persists even though the game normally works.

ThatTurtleBot

Live Bug Report

Author:
bnmwuq (728601492210319401)

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Device Type: Vivo Y04
OS Version: Android 15
Platform: Android
Sky Version (Build Number): 0.31.6 (360232)
Bug Description: Steps:
Log into sky, go to the season spirit.
Teleport to the wasteland lobby to start the quest

Result: The quest won't load no matter how long I sit down for in the circle.

Expected result: being able to finish the quests before the season ends because today is the last day

Additional Info: I previously was able to load in but the game broke with the circle at the boat that goes to the crashed boat (not the islands, but the one where the boat is in the sand) and the circle didn't work back then either.

ThatTurtleBot

Live Bug Report

Author:
ar1zzu (684872857360138282)

kindred wadiBOT Jan 3, 2026, 9:18 PM

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Device Type: Samsung galaxy s24 plus
OS Version: Android 16
Platform: Android
Sky Version (Build Number): 0.31.6(360232)
Bug Description: I pay for my season pass and I did complete it all, I got all the cosmetics but apparently it stay at 93% instead of 100%
Additional Info: I don't have one it's been like this for weeks I was worried that at the end of the season some of my cosmetics might not be in my closet 😔

ThatTurtleBot

Live Bug Report

Author:
lone_wolf4908 (873639576105791498)

kindred wadiBOT Jan 3, 2026, 10:54 PM

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Device Type: Poco F7
OS Version: Xiaomi HyperOS 3.0.5.0WOLMIXM
Platform: Android
Sky Version (Build Number): 0.31.6 (360232)
Bug Description: It won't let me claim the rest of the season's cosmetics to receive the Spirit Heart, meaning it won't let me unlock it.

I already tried deleting the game and everything, but it still won't let me.

Additional Info: Nope

ThatTurtleBot

Live Bug Report

Author:
chiqui2403 (869199511350808607)

kindred wadiBOT Jan 4, 2026, 12:26 AM

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Device Type: Samsung Galaxy A12
OS Version: Android 13
Platform: Android
Sky Version (Build Number): 0.31.6
Bug Description: When I try to open Spiritu's lock, the migratory bird whisperer, it won't let me, and when I look for her to complete the mission, she doesn't appear either.
Additional Info: nop

ThatTurtleBot

Live Bug Report

Author:
onutitwo_11135 (1349515833080156230)

kindred wadiBOT Jan 4, 2026, 4:27 AM

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Device Type: Samsung Galaxy A53 5G
OS Version: Andriod 16
Platform: Android
Sky Version (Build Number): 0.31.6 (360232)
Bug Description: The progress for the Migration season is incorrect

I've checked every spirit, every memory, every quest and have done absolutely everything, yet it states I'm at 94%. No matter what i do it won't complete the season

Additional Info: It was 93%, then I relived the Butterfly Spirit's memory and it went to 94% but that's it

ThatTurtleBot

Live Bug Report

Author:
namikkou (669187665526128641)

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Device Type: iPhone 7
OS Version: iOS 15.8.5
Platform: iOS
Sky Version (Build Number): 0.31.6 (359532)
Bug Description: My Migration Spirit cannot be progressed.
Steps to reproduce:
- Buy items/let spirit follow me around until the locked node
- Activate the node
- Go to the realm and do the spirit's task
- After the spirit flies off, go home and continue the day
- Log off
- Log back in after some time, open the spirit's tree to unlock the node
Result: Cannot be unlocked
Expected result: The spirit should be able to unlock regardless if I view the tree immediately or after I log off Sky then log back in again
Additional Info: This problem might've happened because I logged off then in again. I noticed a work around. Before doing the task, I let that spirit follow me, then I go to that place. I do the task. After I done, the screen fades to black and back again, the spirit following me will appear. I tap on it and the node will appear. I did this for my other 2 spirits already, but I will not have enough days to wait for Migrating Bellmaker.

ThatTurtleBot

Live Bug Report

Author:
cometwishingstars (1127059526189842432)

kindred wadiBOT Jan 4, 2026, 5:01 AM

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Screenshot_2026-01-02-22-21-12-642_com.tgc.sky.android.jpg

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Device Type: Poco M4 pro
OS Version: Android 11
Platform: Android
Sky Version (Build Number): 0.31.6
Bug Description: I can't complete a spirit from the current season; it says it can't be revived and to come back in 2 days when the season ends in 1.
Additional Info: Ya fui a dónde me pidió para subir la amistad, en bosque escondido, ya hice esa memoria y luego me salió ese mensaje

ThatTurtleBot

Live Bug Report

Author:
jea_3 (718149789077995592)

kindred wadiBOT Jan 4, 2026, 5:19 AM

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Device Type: Redmi Note 13 Pro+ 5G
OS Version: 1.0.9.0 UNIOIDXM
Platform: Android
Sky Version (Build Number): 0.31.6
Bug Description: i can't unlock the spirit because there notification that I can't revive the spirit and come back to 2 days ( when I already done doing it before ) 3 spirit from this current season
Additional Info: please I hope this fix early because tomorrow at Monday time ( for my time country ) It would be reset.

ThatTurtleBot

Live Bug Report

Author:
yunachan._ (766527583567085599)

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Device Type: iPhone 16 Pro Max
OS Version: iOS 18.5
Platform: iOS
Sky Version (Build Number): 0.31.6(359532)
Bug Description: I have completed the intimacy quest, but it won't let me unlock the node, so the remaining time overlaps with the end of the season and I can't graduate!
Additional Info: No, I can't unlock the node after completing the intimacy quest, so I have to wait for the cool down time.

ThatTurtleBot

Live Bug Report

Author:
shiori8791 (626383986121244690)

kindred wadiBOT Jan 4, 2026, 8:36 AM

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Device Type: Ipad Air 5
OS Version: IOS 18.7.3
Platform: iOS
Sky Version (Build Number): 0.31.6 (359532)
Bug Description: My deer antler is not changing from the dye color that I chose.
Steps to Reproduce:
- Dyeing the antler for white color
- The white UI (water drop) options are there but they're not working after I tap them
Result: The color is still the same as the original
Expected Result: The antler color should be white
Additional Info: Nope

ThatTurtleBot

Live Bug Report

Author:
hazinut (784911325615751208)

kindred wadiBOT Jan 4, 2026, 9:31 AM

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Device Type: iPhone XS MAX
OS Version: 18.7.2
Platform: iOS
Sky Version (Build Number): 0.31.6
Bug Description: After completing the small quest to unlock the Migrating Butterfly Man, I returned to the realm and opened the astrolabe, but the lock 🔒 was still not unlocked, so I logged in again with the same result.
Additional Info: I used my computer steam-sky to log into my account and also could not continue to redeem.

ThatTurtleBot

Live Bug Report

Author:
yijiang. (914772361717379123)

kindred wadiBOT Jan 4, 2026, 10:27 AM

#

Device Type: Redmi 13C
OS Version: Xiaomi HyperOS
Platform: Android
Sky Version (Build Number): 0.31.6
Bug Description: logging in takes too long, and once i got in and collecting stars in my cons i can't receive it and a server error notice pops up

log in
takes too long to log in
once i got in, i can't receive any light from cons and server error notice pops up

Additional Info: i expect i can log in smoothly and i can receive lights from cons

ThatTurtleBot

Live Bug Report

Author:
okamiyushi (1311861453309083679)

#

Screenshot_20260104_180124_com.tgc.sky.android.jpg

#

Device Type: Vivo Y28s 5G
OS Version: Android 15
Platform: Android
Sky Version (Build Number): 0.31.6 (360232)
Bug Description: I didn't get ascended candles after I went to eden. This has happened to me twice. My candles stay the same. However, I still got ascended candles after cleaning fallen shards
Steps to Reproduce:
Going to The Light after giving wing light to the statue
Results: I didn't get my ascended candles
Expected results: The candles should be added up and can be forge
Additional Info: Well I admitted that I did a little trick which is:
Going to the Moomin map
Go back home
Goes to Eden like usual
When I arrived at the shards rain i turned off my wifi to prevent my light wing from finishing early
About 5 or 6 more statues I turned back on my wifi and gave the wing light to the statue

ThatTurtleBot

Live Bug Report

Author:
smi5631 (766532015968223244)

kindred wadiBOT Jan 4, 2026, 11:59 AM

#

Screenshot_2026-01-04-19-38-37-956_com.tgc.sky.android.jpg

#

#

Device Type: Redmi Note 12 Pro
OS Version: Android 13
Platform: Android
Sky Version (Build Number): 0.31.6 (360232)
Bug Description: The current season's items are locked and I'm prompted to come back in two days to get them, but the season will be over in two days. Many players are experiencing the same issue, and they are giving feedback on Discord. This affected all of us and prevented us from getting all of our seasonal items in time. We paid for our tickets and deserve to be compensated.
Additional Info: No

ThatTurtleBot

Live Bug Report

Author:
smallpepe._. (740587017678749736)

#

Device Type: Samsung Galaxy A32
OS Version: Android 13
Platform: Android
Sky Version (Build Number): 0.31.6.360232
Bug Description: I can't unlock the seasonal items even after participating in quests with the spirits and strengthening my friendship with them.
When I click on the lock, this message appears: "This moment cannot be recalled now. Check again after 3 days"
Additional Info: Không có

ThatTurtleBot

Live Bug Report

Author:
hyunkiki. (1457097128420704368)

kindred wadiBOT Jan 4, 2026, 12:35 PM

#

Screenshot_2026-01-04-17-48-59-84_d363933d0b71266cda36dcfa515e1b15.jpg

#

Device Type: OPPO A5
OS Version: Android 15
Platform: Android
Sky Version (Build Number): 0.31.6
Bug Description: >>>In the latest migration season, the migration clockmaker cannot unlock the last level.
Repeat the steps:
Tap on the last level that cannot be unlocked by the Clockmaker.
Actual Result: Cannot be unlocked.
Expected Result: The last level should be unlocked.
Additional Info: None

ThatTurtleBot

Live Bug Report

Author:
bebe1213 (911459649985847348)

#

Device Type: Samsung Galaxy A15 5G
OS Version: Android 16
Platform: Android
Sky Version (Build Number): 0.31.6 (360232)
Bug Description: ada titik winged light di isle of dawn, padahal udah keambil semua
Additional Info: tidak ada

ThatTurtleBot

Live Bug Report

Author:
bebelacrill_ (1115613079275835482)

#

#

Device Type: Iphone 15 pro
OS Version: 17.7.1
Platform: iOS
Sky Version (Build Number): 0.31.6.359532
Bug Description: Can’t unlock the Spirit Tree. "This moment can't be relieved right now, check back in 4 days." I can't continue collecting the ultimate gift, and there's less than 24 hours left before the season ends. I really appreciate for help. Thank you.
Additional Info: No

ThatTurtleBot

Live Bug Report

Author:
asbel8119 (553795173935480852)

kindred wadiBOT Jan 4, 2026, 3:02 PM

#

#

Device Type: IPhone 11
OS Version: iOS 26.1
Platform: iOS
Sky Version (Build Number): 0.31.6
Bug Description: ● Repeat the steps:

Set Kasumigaya as your login location.
Log in to Sky Light Encounter and go to the Seasonal Ancestor location on the upper level of Kasumigaya Castle.
After interacting with the Seasonal Ancestor, the screen displays "We are unable to re-experience this moment at this time, please check back in 4 days".
If you return to Kasumigaya Castle or restart the game, the Ancestor still does not appear, and you cannot reexperience the quest or receive the reward.
● Actual results:

The quest appears to be completed, but the final reward cannot be claimed.
-● Actual Result: The mission appears completed, but the final reward cannot be claimed. The Seasonal Ancestor is not visible in Kasumigaura Castle and the quest cannot be triggered.
● Expected Result:
After completing the quest, the Seasonal Ancestor can be seen normally and the final quest reward can be claimed, or at least the quest segment can be experienced again.
Additional Info: None

ThatTurtleBot

Live Bug Report

Author:
zong._.b (684630346905419826)

kindred wadiBOT Jan 4, 2026, 3:51 PM

#

#

Device Type: Google Pixel 9
OS Version: Android 16
Platform: Android
Sky Version (Build Number): 0.31.6.360232
Bug Description: Reproduction of Occurrence: The item tree for the Spirit of the Migratory Season and the Migratory Bell Craftsman was unlocked after completing the Friendship Level 3 event. When logging in later in the day, the item tree is locked and the message "This moment cannot be relived now, please come back in 4 days" is displayed and the item cannot be exchanged.
Result: unable to exchange items and receive the ultimate gift.
Original expected result: The lock is unlocked and the item can be exchanged. The spirit's friendliness event can be relived.
Additional Info: This may be due to the fact that you have relogged in after some time.
Many other users around the world have reported similar issues.

ThatTurtleBot

Live Bug Report

Author:
kizami1397 (261138678254927874)

kindred wadiBOT Jan 4, 2026, 4:33 PM

#

#

Device Type: iPad(7th generation)
OS Version: iOS 18.7.2
Platform: iOS
Sky Version (Build Number): 0.31.6 (359532)
Bug Description: Migrating Clocksmith's node won't unlock, the game display says I can't re-live that moment and tells me to check back in 2 days, and I can't see that ancestor even when I go to Morning Island, but the season will end in 16 hours, which will result in me not being able to change to the seasonal-only graduation before the end of the season. oops, it seems that you've encountered some turbulence and a programming error on your flight! Please describe what happened and how we can reproduce the issue.
Steps to reproduce:
Set the Lair as the loading point.
Log in to Sky Light - Encounters and wait for the nest to load.
Result: still can't unlock the node, same prompts as reality, still can't find the ancestor on Morning Island
Expected result: Ancestor will be refreshed on Morning Island so I can experience the Ancestor moment!

Expire: <t:1767544683:R>

Additional Info: None

ThatTurtleBot

Live Bug Report

Author:
caihonggesila (775336561893048360)

kindred wadiBOT Jan 4, 2026, 5:57 PM

#

#

Device Type: iPhone 17 pro
OS Version: iOS 26.1
Platform: iOS
Sky Version (Build Number): 0.31.6 (359532)
Bug Description: The item tree for the Spirit of the Migratory Season and the Migratory Bell Craftsman was unlocked after completing the Friendship Level 3 event. When logging in later in the day, the item tree is locked and the message "This moment cannot be relived now, please come back in 4 days" is displayed and the item cannot be exchanged.
Additional Info: The item tree for the Spirit of the Migratory Season and the Migratory Bell Craftsman was unlocked after completing the Friendship Level 3 event. When logging in later in the day, the item tree is locked and the message "This moment cannot be relived now, please come back in 4 days" is displayed and the item cannot be exchanged.

ThatTurtleBot

Live Bug Report

Author:
c.jhan (989919650307518485)

#

Device Type: Switch
OS Version: Nintendo Switch
Platform: Nintendo Switch
Sky Version (Build Number): 0.31.6.359532
Bug Description: I lived Migrating Bird Whisperer's Trust Moment and it is not registering as completed
Additional Info: Migrating Bird Whisperer unlock

ThatTurtleBot

Live Bug Report

Author:
tyrian.vayu (376605800040497153)

kindred wadiBOT Jan 4, 2026, 7:07 PM

#

#

Device Type: Ipad mini
OS Version: Ipados 18.6.2
Platform: iOS
Sky Version (Build Number): 0.31.6.359532
Bug Description: I did all season missions and tried to claim items from season spirits, but upon trying to unlock friendship level, I get a message saying this moment can't be relived right now, try again in three days....
Additional Info: If I can't claim the season heart, I cannot claim ultimate rewards.....please help.....my friend also encounter same bug....very urgent

ThatTurtleBot

Live Bug Report

Author:
renevis (465614462297178113)

#

#

Device Type: Honor magic v5
OS Version: Android 16
Platform: Android
Sky Version (Build Number): 0.31.6 (360232)
Bug Description: Spirit tree is still locked after finishing the task, saying I can only relive it after the season has ended. Unable to exchange the final heart for the season’s ultimate reward, friend’s account have 2 spirit tree locked
Additional Info: Many players has been reporting this bug, this season ends under 20hrs and many who bought the season pass would not be able to get all the items from it

ThatTurtleBot

Live Bug Report

Author:
minteaminty (228529372804546572)

#

Device Type: iPhone 16 promax
OS Version: iOS 26.1
Platform: iOS
Sky Version (Build Number): 0.31.6(359532)
Bug Description: I don’t have access to special shop for the item which is a doll that has a cube shape
Additional Info: Nope

ThatTurtleBot

Live Bug Report

Author:
roxanne1101 (683547651412721664)

#

#

Device Type: iPhone 16 Pro Max
OS Version: iOS 18.6.2
Platform: iOS
Sky Version (Build Number): 0.31.6.359532
Bug Description: My friend is in a similar situation; she can't unlock seasonal items, even after participating in quests with the spirits and strengthening her friendship with them.
Additional Info: I don't think they're related to the device or its operating system version.

ThatTurtleBot

Live Bug Report

Author:
hyunkiki. (1457097128420704368)

#

Device Type: Galaxy S24 Ultra
OS Version: Android 16
Platform: Android
Sky Version (Build Number): 0.31.6.360232
Bug Description: I'm missing seasonal candles causing me unable to buy the remaining items from the season
Additional Info: I noticed only recently that I'm missing candles because the number candles I had went from something with 6 to 5 after collecting all 5 seasonal candles

ThatTurtleBot

Live Bug Report

Author:
crazyfreak (833757905085792366)

kindred wadiBOT Jan 4, 2026, 8:13 PM

#

Device Type: CPU - Ryzen 5 5600GT
GPU - Radeon RX 6600
16GB of ram
OS Version: Windows 11
Platform: PC
Sky Version (Build Number): 0.31.6.359532
Bug Description: Finishing Eden causes a "wind" sound to persist through the game
Steps to reproduce:
Go through Eden and by the moment you receive your ascended wing buffs from the spirits, a weird wind sound starts to play. It's loud and out of place and it won't stop until you restart the game.
Expected result: this sound should not be there, or at least should not persit after the credits.
Additional Info: This sound starts as soon as the spirits give me my wing buffs, so it my have something to do with their original sound effect. And it sounds a bit like the sound that happens at the end of the Eye of Eden when I'm dying.

ThatTurtleBot

Live Bug Report

Author:
oldnight (397134553145278484)

kindred wadiBOT Jan 4, 2026, 8:48 PM

#

#

Device Type: Macbook Pro 14"
OS Version: macOS 14.6.1
Platform: iOS
Sky Version (Build Number): 0.31.6
Bug Description: When I try to dye the Feast antler accessory, the colour won't change
-Steps to Reproduce:
Go to dye area
Equip antlers
Try to dye
Result: The colour does not change
Expected Result: The colour should have changed
Additional Info: Other people seem to have this issue as well

ThatTurtleBot

Live Bug Report

Author:
lace_.png (740768916103626783)

kindred wadiBOT Jan 4, 2026, 9:12 PM

#

#

Device Type: iPhone 12
OS Version: iOS 18.6.2
Platform: iOS
Sky Version (Build Number): 0.31.6 (359532)
Bug Description: I did activity with this spirit but I can't trade items and heart with the seasonal spirit. They said I have to wait for 3 days. Everyone said it is a bug.
Additional Info: no

ThatTurtleBot

Live Bug Report

Author:
mxnhana._ (701546725311119380)

#

Device Type: Samsung Galaxy S20
OS Version: Android 13
Platform: Android
Sky Version (Build Number): 0.31.6 (360232)
Bug Description: i cant hear any sounds of the game after the intro with the tgc logo.
Steps to reproduce:
. Start the game
Result:
Not hear any sounds
Expeted result:
Hear sounds of the game
Additional Info: I already reset the sound settings, checked the app permissions, and cleared the app cache, and it still doesn't work.

ThatTurtleBot

Live Bug Report

Author:
lalidevi (834543291470446682)

#

#

Device Type: iPhone 12
OS Version: iOS 18.6.2
Platform: iOS
Sky Version (Build Number): 0.31.6 (359532)
Bug Description: My second account is unable to trade items and heart with seasonal spirit (like my first account). I have done the activity with this spirit already but they said I have to wait for 3 days to unlock it.
Additional Info: Nope

ThatTurtleBot

Live Bug Report

Author:
mxnhana._ (701546725311119380)

kindred wadiBOT Jan 4, 2026, 9:44 PM

#

#

#

Device Type: iPad 18.1
OS Version: ios 18.1
Platform: iOS
Sky Version (Build Number): 0.31.6 (359532)
Bug Description: Season of Migration can not be completed. The Migrating Bellmaker, despite reliving his special moment and having a 100% completed friendship tree, as I took him on many adventures, there is a lock that says “This moment can't be relived right now. Check back in 4 days”. That lock should be UNLOCKED! Login to Sky and click this spirit ANYWHERE ie Constellation, current migration camp etc and this information will pop up over and over again. I am stressed TGC. PEAK STRESSED. This means I cant finish the season in full, nor obtain at least one of the Ultimate Gifts. I beg of you guys PLEASE FIX THIS BEFORE RESET.
Additional Info: The lock is as though I have never relived the moment with this spirit when I did? I literally visited Isle of Dawn to relive the really wholesome cutscene with this spirit and now I am DOOMED. It affects any further seasonal progress as well, which really isn’t ideal at all.

ThatTurtleBot

Live Bug Report

Author:
kokiridoll (611284532959772672)

#

Device Type: Samsung Galaxy S24
OS Version: Android 16
Platform: Android
Sky Version (Build Number): 0.31.6 (360232)
Bug Description: I have regular issues with server splits on both of my devices, where players disappear and reappear at weird times. An example would be a friend I'm holding hands with will just disappear and even after returning to them, continues to disappear. Another would be seeing other players at a distance as Festival-Tech ghosts or as normal non-acquainted characters, then as I approach they disappear and reappear as move around them. In addition, I also hear players that aren't visible in areas where they would be seen (star symbol also doesn't appear).

Unsure how to describe recreating it, as it happens sporadically.

Result: Inconsistent ability to interact with others
Expected Result: Consistent interactions with expected server changes, and friends remaining in/transferring to the same server

Additional Info: I'm not able to tell where in the network this is occurring. I experience it every so often on both the system mentioned above and on my PC through steam. It could be a connection issue, client-side, server-side, or even connections of other players

ThatTurtleBot

Live Bug Report

Author:
bogjoore (306082263895113728)

kindred wadiBOT Jan 4, 2026, 10:34 PM

#

Device Type: iPad mini 6th generation
OS Version: iOS 18.6.2
Platform: iOS
Sky Version (Build Number): 0.31.6 (359532)
Bug Description: I found a bug with the Alice cafe portal prop in a shared space.
Go to the wasteland social hub and find a shared space near the bonfire that looks like a skull. The bug started as soon as I opened the shared space. The prompt to enter the portal to the cafe kept repeated popping up and canceling any action I tried to take, which made it near impossible to open any other menu or teleport away. I had to force close the game.
Attachment URL: #screenshots-and-videos message
Additional Info: I follow this creator. They often use the wonderland cafe portal in their creations, but this never happened before.

ThatTurtleBot

Live Bug Report

Author:
scarfjawa (569216989470392320)

kindred wadiBOT Jan 4, 2026, 11:37 PM

#

Device Type: Nintendo switch
OS Version: OS 21.1.0
Platform: Nintendo Switch
Sky Version (Build Number): 0.31.6 (359532)
Bug Description: I had finished the performance guides' quests and returned to the hopeful steward to finish the quest, the quest for the hopeful steward says I have to follow the Performance guide into harmony hall and see what I can help them with, but I have already finished all of the Performance guide's quests.

• Steps to Reproduce:

Go to the hopeful Steward to read the quest
follow quest by going into harmony hall to help the performance guide
-Go to the village theater from harmony hall and Open performance guide quests which have all been finished.
-Return to the hopefully steward.
-Result: the hopeful steward request is not finished
-Expected Result: The hopeful steward's quest is not completed.
Attachment URL: #screenshots-and-videos message
Attachment URL: #screenshots-and-videos message
Additional Info: I may have glitched it by completing the performance guides' quests before I had gone to the Hopeful steward to be introduced to the performance guide.

ThatTurtleBot

Live Bug Report

Author:
xbunny00 (1435104901738008707)

#

Device Type: Lenovo IdeaPad Gaming 3 | 12th Gen Intel(R) Core(TM) i5-12450H CPU; NIVIDA GeForce RTX 3050 GPU; 16 Gb RAM
OS Version: Windows 11
Platform: PC
Sky Version (Build Number): 0.31.6 (359532)
Bug Description: Walk slowly in PC, although there's nothing that triggers it: I was afk for a moment, but suddenly, my Sky Kid walked slowly. I don't know what triggers this, as I know I can do it on mobile. But I play on PC, and it happened randomly. It has happened a few times now.
Additional Info: I didn't record the recent bug, so I attached the video from December 30th, 2025 (It's still the same situation with the current one). It will be gone by relogged, and my sky kid can walk as usual, but it's kind of a bit annoying.

ThatTurtleBot

Live Bug Report

Author:
itjusthn_ (1346662811794673871)

kindred wadiBOT Jan 5, 2026, 12:02 AM

#

Device Type: Switch lite
OS Version: 21.1.0
Platform: Nintendo Switch
Sky Version (Build Number): 0.31.6 359532
Bug Description: Cant's start 9th quest of season of migration.
Steps: Go to forgotten ark, interact with guide, click the "new quest" exclaimation mark. Pet the animals to see if that helps. Travel home and back again to see if anything changes (does not)
Result: No "meditation circle" appears, so can't sit down to begin quest
Expected: Being able to start the quest.
Additional Info: no

ThatTurtleBot

Live Bug Report

Author:
taehjelp (409072262571098112)

#

#

Device Type: Galaxy s21 android
OS Version: Android 15
Platform: Android
Sky Version (Build Number): 0.31.6 360232
Bug Description: The spirit memory says I cannot relive it and have to come back in 3 days. I relived the memory while i was in the area for the season quest. I did the season quest in this area after the reliving of the spirit memory. I cannot finish the memory to unlock the spirit tree further and buy the white dye. Lucky I don’t need the heart otherwise not beeing able to finish the season would have been very bad.
Additional Info: Only that i was in the area doing the season quests at the same time. But as far as I can remember I was not activily doing the quest while I was doing the memory. Only directly after it.

ThatTurtleBot

Live Bug Report

Author:
patricia228902 (806112870638944259)

kindred wadiBOT Jan 5, 2026, 12:34 AM

#

Screenshot_2026-01-05-01-44-27-80_d363933d0b71266cda36dcfa515e1b15.jpg

#

Device Type: Realme
OS Version: Android 14
Platform: Android
Sky Version (Build Number): 0.31.6.360232
Bug Description: I can't unlock the friendship migrating butterfly charmer which lead to open hearts . The season will end in a few hours, and i have to wait for 4 days to open it which is impossible to wait. This will leading me not get the ultimate gift.

Steps to reproduce
-try relogin and open constellation again

Result

I can open friendship with migrating butterfly charmer

Expected result

it doesn't change, i have to wait 4 days
Additional Info: I don't have

ThatTurtleBot

Live Bug Report

Author:
rorochi_ (1056337797499342908)

kindred wadiBOT Jan 5, 2026, 2:03 AM

#

#

Device Type: Switch
OS Version: N/A
Platform: Nintendo Switch
Sky Version (Build Number): 0.31.6.359532
Bug Description: Migrating Bird Whisperer second to last tier/node is locked behind a timer which means I can't get my last heart and therefore the rest of the guide cosmetics.
Steps to Reproduce:
- Click on Migrating Bird Whisperer and access their spirit tree.
Result: Can't access second to last tier/node and season heart.
Expected result: Access to the node/tier and season heart.
Additional Info: No.

ThatTurtleBot

Live Bug Report

Author:
noomui.7623 (376411356750151701)

#

#

Device Type: iPhone 11
OS Version: iOS 16.0 (20A362)
Platform: iOS
Sky Version (Build Number): 0.31.6
Bug Description: I already relieve the friendship. But today I can't unlock the friendship migrating manta whisperer which lead to open hearts . The season will end in 6 hours, and i have to wait for 21 hours again to open it which is impossible to wait. This will leading me not get the ultimate gift.

Steps to reproduce

I try relogin and open constellation again but still like this. I cant open and said have to wait 21hours.
Additional Info: No at the moment

ThatTurtleBot

Live Bug Report

Author:
chriz_d777 (322665516491603968)

#

rn_image_picker_lib_temp_794c9352-57cf-41bf-8445-8154d94f7d1d.jpg

#

Device Type: Nintendo Switch
OS Version: N/Q
Platform: Nintendo Switch
Sky Version (Build Number): 0.31.6.359532
Bug Description: Migrating Bellmaker Whisperer second to last tier/node is locked behind a timer which means I can't get my last heart and therefore the rest of the guide cosmetics.
Additional Info: Click on Migrating Bird Whisperer and access their spirit tree.

ThatTurtleBot

Live Bug Report

Author:
diechan03 (541060601405898752)

#

#

Device Type: Samsung Galaxy S21 FE Exynos
OS Version: Android 16 (OneUI 8.0)
Platform: Android
Sky Version (Build Number): 0.31.6 (360232)
Bug Description: Season of Migration - Completion Percentage BUG:
Even after doing all the seasonal quests, obtaining all the cosmetics, dyes and seasonal hearts, the Seasonal Constellation shows less than 95% of completion
Additional Info: Maybe something is not registering the right sum of the acquired cosmetics on the New Spirit Friendship Trees System 🤔

ThatTurtleBot

Live Bug Report

Author:
thatdevillynsky (261180663602872321)

kindred wadiBOT Jan 5, 2026, 3:13 AM

#

#

Device Type: googlePixel 10
OS Version: Android16
Platform: Android
Sky Version (Build Number): 0.31.6
Bug Description: Unlock of the spirit of the passing season is not released
Additional Info: No

ThatTurtleBot

Live Bug Report

Author:
nayanko5813 (716602265863061526)

#

Device Type: PC/Steam - CPU: AMD Ryzen 9 3950X, GPU: GeForce GTX 1070, RAM: 32 GB, SSD 2TB
OS Version: Microsoft Windows 10 Pro (22H2) 19045.6466
Platform: PC
Sky Version (Build Number): 0.31.6.359532
Bug Description: Migrating Bellmaker is not unlocking next tier within the friendship tree or quest. (Fourth Tier).
Steps to Reproduce:
-Go to NPC, Migrating Bellmaker.
Additional Info: I think it was that one time I disconnected for first time by mistake or it crashed. Then after the friendship tree has been paused and unable to go forward.

ThatTurtleBot

Live Bug Report

Author:
jakkc (159173736778563586)

#

#

Device Type: PC,
CPU:
intel core i9-13900kf
GPU:
PNY RTX 4080 VERTO XLR8 GAMING EPIC-XRGB
model: VCG408016TFXXPB1
RAM:
Team T-Force Delta DDR5 6000 32gb kit bk
SSD:
Lexar NM790 4TB Gen4 M.2 NVME
OS Version: Windows 11
Platform: PC
Sky Version (Build Number): 31.6 21030699
Bug Description: I am not sure how to recreate it, I did the quest for Migrating Manta Whisperer a couple of days ago in the citadel, and ever since it hasn't said I've completed it.
Result of completing quest: returning home to claim emote and dye only to see it is locked and says "This moment can't be relived right now. Check back in 3 days"
Additional Info: I had also done the main quest in that area around that time as well. I would really like to complete this season properly, as you can see in the attachment I have the candles to do so. I can't really think of any other reasons as to why this would occur.

ThatTurtleBot

Live Bug Report

Author:
m5ru (437105967046328340)

#

📎 crashlog.txt

#

Device Type: MacBook Pro M1 2020
OS Version: macOS 15.6
Platform: iOS
Sky Version (Build Number): 0.31.6 (359532)
Bug Description: Sky keeps sending the "Sky unexpectedly quit" message long after I exit the application.
Steps to reproduce:

I literally have no idea. It just happened by itself.
Just close the game and wait for a day or two? thats my guess
But wait theres more! It keeps doing that no matter what i do after another day. why T_T

Result: i get these annoying errors even when i'm not touching the game at all.
Expected result: for the game not to do that?? wth
Additional Info: you've had a similar issue in the past but i thought it got fixed. maybe you could look into that for clues

ThatTurtleBot

Live Bug Report

Author:
vail_sh (653923886223720459)

kindred wadiBOT Jan 5, 2026, 4:17 AM

#

#

Device Type: Samsung Galaxy A56
OS Version: Android 16
Platform: Android
Sky Version (Build Number): 0.31.6 (360232)
Bug Description: I'm about to exchange the season candles for the stuff but can't.

Step to Reproduce:
Checking spirit to exchange the season candles.

Result: need to wait a few days.

Expected Result: can exchange before the season ends.

Additional Info: No

ThatTurtleBot

Live Bug Report

Author:
boiledpoteto (785916202610458644)

kindred wadiBOT Jan 5, 2026, 4:58 AM

#

#

Device Type: Hi so There's personalized ads appearing in all MacOS users in Sky cotl when loging in and returning home...is it normal...becasue it keeps disrupting my gameplay 🙁
OS Version: MacOS
Platform: PC
Sky Version (Build Number): 0.28.5
Bug Description: There are pop ups of personalized ads to allow..but it disrupts my gameplay ..I believe it appeared and happened yesterday..I play on Apple Mac..But I cant even toggle my Personalization ads for My Mac due to apple being limited to my region....
Additional Info: It always appears when I go to home or log in

ThatTurtleBot

Live Bug Report

Author:
ida_the_shiningstar (1457118757603246312)

kindred wadiBOT Jan 5, 2026, 6:50 AM

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