🆘┃product-support
Scaniverse to Hologram?
Go
Resolved
Blocks
Looking glass camera blows out shader effect
Resolved
16"
Apple Device
Unity
Windows
Surface Pro 4 Mini-DP to HDMI -> Windows detects as PnP
Resolved
Portrait
My looking glass go is not being recognized on my mac mini (m4)
Go
Resolved
Apple Device
What is the correct way of measuring distance to subject for lightfield holograms?
Go
Resolved
Looking Glass Go won't turn on
Go
Resolved
Looking Glass devices in public installations / digital signage / museum
16"
Resolved
Lookingglas bridge coredumping on linux
Linux
Resolved
Go
Blocks imports images twice
Blocks
Resolved
Go
In-Progress
Windows
Embedded IFrames Blocks are scaled. Feature or Bug?
Resolved
Blocks
Windows
Unable to login to Blocks via Looking Gloves
Resolved
Blocks
sync playlist Disabled
Go
Resolved
Studio
Looking glass go initial firmware update takes forever
Go
Resolved
Android Device
LG Studio won't sync to Portrait
Windows
In-Progress
Studio
Portrait
Looking Glass Go app - login timing out
Go
Resolved
Apple Device
How can I sync playlists to my Go?
Go
Resolved
Blocks
Glitch Color Screen with Imported Video Quilt
Blender
Studio
Portrait
Lookingglass 32 on Mac with M2 Max
Apple Device
32"
HDMI connection for Portrait.
Portrait
The app of Looking glass go always shows “Updating firmware”
Go
In-Progress
Wanting to change email on my Blocks account
Blocks
In-Progress
GSplat explorer rendering issue in Librewolf
WebXR
[BUG]: Hologram camera doesn't clear when Depthiness > 1 and Clear Flags is set to Skybox
In-Progress
Unity
pausing a youtube video somehow pauses the set autostart playlist
Bridge
Windows
Reintegrate already processed holograms
Resolved
Portrait
Looking glass screen going black on boot
16"
Resolved
Unity
Portrait
(alicelg) refreshing the view resets the focal plane
Blender
Looking Gloves bugs
Studio
Portrait
casting from blocks doesn't work
Resolved
Blocks
Bridge
Portrait
error when installing looking glass studio
Resolved
Portrait
Windows
Blocks download button doesn't work for certain blocks
Resolved
Blocks
Blender Export displaying "fuzzy" on Looking Glass Portrait
Blender
Windows
Portrait
Serverless function crashed on blocks.glass
Resolved
Blocks
Multiple HologramCamera in Unity scene
Go
Resolved
Unity
Title: 32" Landscape display being recognized as two 16" displays by bridge
Resolved
Apple Device
32"
Studio Crashes when syncing playlist on macOS
Go
Apple Device
Studio
Go USB-C port mounting screws
Go
Resolved
I have a 3D video that is crashing Looking Glass Studio, I have the latest Studio and Bridge install
Windows
Studio
Portrait
Issues with integrating for native applications
Resolved
Bridge
Portrait
Windows
Website Blocks: Impossible to adjust settings on holograms
16"
Blocks
In-Progress
Windows
New Backgrounds of holograms on blocks Website - Bug or Feature?
Blocks
16"
Portrait
Android Device
Windows
Some RGBD images generated using Owl3D are always rendering as green screens in standalone mode.
Windows
Studio
Portrait
Go is stuck on boot after Factory Reset Attempt
Go
Windows
Flickering screen on Looking Glass Portrait.
Resolved
Portrait
What is the USB A port used for in the LKG Go?
Go
Resolved
Looking Glass Studio Crash Before Syncing Video (attached)
Resolved
Bridge
Studio
Portrait
Go application on Android
Go
Resolved
Portrait not working with Bridge
Bridge
In-Progress
Portrait
Device won't stay connected to wifi, won't sync, won't OTA update
Go
In-Progress
Not being able to properly cast to LKG Go from unity plugin
Resolved
Apple Device
Go
Unity