#🎫．contact-us

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shy daggerBOT
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Mazey Related Concerns (Server Levels, Zenis, and Roles)

1. To request a data transfer, your previous account must be over level 20.
2. Only Zenis will be refunded if your previous account had over 5K Zeni.
3. Must have a valid reasoning.

Make a request if you meet the criteria ASAP.

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quick lark
# shy dagger

For partnerships, collaborations, or promotions DM me.

shy daggerBOT
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Contact our Administrator

To create a ticket in order to contact our Administrators, react to this message below with :envelope_with_arrow:
Reacting will create a new private channel, From there, you’ll be able to directly talk to our Admins.

When to use this ticket:

  • Partnership offers (companies, other communities, content creators, social media, etc)
  • Reporting a staff member to an Admin.
  • Voice concerns about the server or server suggestions.
  • Getting information on your applications.
  • Reporting server issues (role is missing, channel issues, bugs with bots, things not working as intended)
  • You want to help out the server in terms of coding, art, creating banners etc.

Important:

  • Only use this ticket if it's a partnership that isn't in small partners.
  • When reporting a staff member explain why you're reporting them and provide evidence. We will ignore you without any evidence, Please screenshot evidence and/or message links (if message happened in server)
  • We will punish you if you are just defaming our staff members out of hate/trolling.
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Contact our Event Staffs

To create an event related inquiry ticket, react to this message below with :envelope_with_arrow:
Reacting will create a new private channel, From there, you’ll be able to directly talk Event Staffs.

When to use this ticket:

  • If you need help or have any questions that is server event related.
  • If you have an Event Suggestion.
  • If you want to host an Event.
  • If you want to sponsor a Giveaway.
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Contact our Moderators

To create a Moderator ticket, react to this message below with :envelope_with_arrow:
Reacting will create a new private channel, From there, you’ll be able to directly talk to our Moderators.

When to use this ticket:

  • Questions about the rules.
  • Report a member who is breaking the rules.
  • Privately appeal your punishment.

Important:

  • We won't punish a user without any evidence, Please screenshot evidence and/or message links (if message happened in server)
  • We will punish you if you have been proven for falsely accusing someone out of hate/trolling.
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