#Internal 500 Error

11 messages · Page 1 of 1 (latest)

meager stream
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Hi team

I have two projects on the free plan currently. On the cloud console i cannot access either of them, and one of my apps that is in production is not working at the moment.

I have seen some other similar errors where uses have gotten an e-mail but i haven't seem to have gotten one.

Project ids:
699f205f000288e10256
6959726d0015993974df (in production)

this is my endpoint: https://fra.cloud.appwrite.io/v1

undone crag
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Hey, it seems like your projects were paused previously due to inactivity. I can see they are active now.

meager stream
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Hi Divyansha. Thanks - it was fixed earlier, but now i get the error again unforetunatly.

Best
Amris

sharp nexus
meager stream
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Hmm seems to be working now again. I did catch a single "err name not resolved" from the cloud console

meager stream
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I did some further debugging, at it seems all my requests within the app gives error "Network request failed"

sharp nexus
meager stream
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Hi team. I am not an expert developer. It is a react-native app, i am just receiving an Appwrite exception on "network request failed" out of the blue from an app that has been working fine for a months time . I dont know how to produce a browser network console log from a smart phone. It is not to be a difficult customer, but i have tested out your free service for a while considering to go paid. Please help me have a look at your own logs

sharp nexus
meager stream
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Thanks Steven. So i tried a couple of things. When running the app in expo go in a web browser, the app seems to work and network requests goes through. However, when running the app on either a simulator or a real phone in Expo Go - or production - it seems like i am only getting a "Network request failed" error from the apps error handler and no network requests in the debugger. I have attached an image.

I was considering whether some dependencies should be updated. But i am puzzled that it works in the web expo go version and not on a phone?

sharp nexus