[SOLVED] Restoring Project

[stable bison]

Hi, I’m encountering a “Suspicious access pattern detected” error when attempting to restore the project. I’ve already tried connecting through different networks, using mobile data, enabling a VPN, and opening it in an incognito window, but the issue still persists.

[drowsy elm]

Please share your:

• project id
• browser console logs
• browser network logs for the failing request
• browser and version
• OS and version

[stable bison]

OS version: Windows 11
Browser: Edge 146.0.3856.62 ( tried also in firefox )

Im planning to upgrade to pro today but i need to delete first the 2nd project before go to pro but i cant becasue of this

[drowsy elm]

And you're accessing cloud.appwrite.io, right?

[stable bison]

yes sir "https://cloud.appwrite.io/console/project-sgp-6999abfc002164ac6279/overview/platforms"

[split raft]

Same thing here, why is this happening 😭

[split raft]

Was your issue resolved

[stable bison]

No still the same

[fiery gate]

hey we are looking into it. can you share your project Id too 🙏

[fiery gate]

thank you.

[split raft]

OS: Ubuntu 24.04.4 LTS
Broswer Chrome version 146.0.7680.75 official build

[fiery gate]

Thanks. Found the issue, patching now.

[fiery gate]

@split raft @stable bison we have released the fix, please test and lets us know if the issue continues

[stable bison]

Hey @fiery gate it’s working now really appreciate the quick fix. Thanks!

[fiery gate]

Awesome. glad it's working.

[split raft]

Lemme check, i slept, its now jus 8.30 am on this side

It worked, thank you guys, yu rock

[subtle cairn]

[SOLVED] Restoring Project

[drifting reef]

Still its happening

My app is in production and now its not working anymore. Appreciate any support at this moment.

[vale escarp]

@fiery gate issue still exists on my end project id 68cad202002d7901d651

[elfin remnant]

Yeah this has not been fixed and honestly feels like a shakedown.

[drowsy elm]

What happens if you browse to fra.cloud.appwrite.io?

[vale escarp]

Dashboard opens, if I click my project 500 internal error

[fiery gate]

I see it was already resumed from your restore action. are you still having the issues?

1. are you able to access console
2. are you able to make API calls?

[drowsy elm]

not cloud.appwrite.io. Please try browsing to https://fra.cloud.appwrite.io