#SSL Certificate Issuance Failed

2 messages · Page 1 of 1 (latest)

sturdy tulip
#

When we first deployed our site using appwrite and a custom domain everything was working, but it seems like the SSL certificate never got renewed. I tried deleting the domain and readding it to force an SSL renewal but now I get this error message in the SSL certificate issuance logs:

[21:25:27] Processing SSL certificate issuance. 
[21:25:28] SSL certificate is being issued. This usually takes a few minutes — no action needed on your end. We'll periodically check and update the status. 
[21:26:10] Status of certificate is unknown. 
[21:26:10] SSL certificate issuance failed.

We got the domain from Namecheap with appwrite set as name server.

royal lake
#

Hey, There was a temporary issue with our upstream provider. It has been fixed now, could you use the “retry” option in the domains? That should reverify and issue SSL cert to your domain.