#500 error server down

36 messages · Page 1 of 1 (latest)

jovial wraith
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Hey, I want to know that appwrite server is down. I get a 500 error when I try to create a document in the database. Please tell me if there is any solution.

hollow hedge
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Where are you getting this error?

jovial wraith
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When i try to create a document in db from my project i get an 500 error

hollow hedge
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Or when you trigger your code?

jovial wraith
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When i trigger the code

hollow hedge
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Do you have set create permissions for such collection?

jovial wraith
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yes i have read and write permissions for the collection

hollow hedge
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And you can create it through console, true?

jovial wraith
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yes

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At first when i faced this issue in my project I also got the server down error in the appwrite console, but after some time it automatically got fixed for the console

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error screenshot

hollow hedge
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Or it always threw such error?

jovial wraith
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no it was working fine

hollow hedge
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I see

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And what's your project ID?

jovial wraith
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from yesterday i am getting this error

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this is the project id

65757466458fafb26819

hollow hedge
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Okay

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The team will take a look

jovial wraith
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ok

acoustic dagger
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Does your collection have any relationship attribute?

rain elbow
# jovial wraith ok

If your collection has any relationships, check for permissions and max depth of 3 levels nested relations allowed right now, if you have more than that, you will get the server error.

I got the same error yesterday, I had 4 levels of nested relations, after reducing them error gone.

jovial wraith
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no i don't have relations in my db i have only one collection

idle parcel
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im getting the same error

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its returning error 500, message: "general unknown" since yesterday

acoustic dagger
acoustic dagger
idle parcel
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The strange thing is the code seems to work well, I mean, the code store the data into appwrite. Its create the user, store the user into the user collection but it returns error 500 with message "general unknown"

rain elbow
idle parcel
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yes, its does. with others 4 collections

rain elbow
idle parcel
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thanks. Let me check the collection

jovial wraith
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MY code screen shot