OTP logs check | Appwrite | Page 1

pastel raft Jul 22, 2023, 6:29 AM

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Some of my users complain that they don't get OTP when logging in via phone I am using Appwrite cloud are there any logs for OTP generation on cloud

Project Id: 6497da34c04e5a65ac32

next chasm Jul 22, 2023, 8:23 PM

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hmm i don't see any errors...

next chasm Jul 22, 2023, 8:25 PM

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can you DM me one of the user's phone numbers?

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and does the user consistently not get the OTP? Or they get it sometimes?

next chasm Jul 22, 2023, 8:44 PM

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and when was the last problem? Exact time please 🙏🏼

pastel raft Jul 23, 2023, 4:56 AM

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They got it on 3 Rd retry

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I don't want to put a number publically can I DM you

hazy abyss Jul 23, 2023, 9:35 AM

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Maybe they hit rate limit 🤔

#OTP logs check