The map is refreshed to the beginning | Snowcastle Games | Page 1

wary inlet Nov 11, 2023, 8:21 AM

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After a teleport, all the buildings on the map became unbuilt

distant talon Nov 11, 2023, 11:08 PM

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+1 on this one. We also lost the first chest at the garden.

leaden siren Nov 12, 2023, 1:28 AM

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Hey! Sorry for that!
We are working hard on fixing these issues.

Could I get some more information? @distant talon Did the bug happen right after you teleported too?

distant talon Nov 12, 2023, 2:48 AM

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Yes the same thing happened. The west barricade in heartland and the bushes in the garden as well as the tree house shows as unbuilt but we can still teleport to the old tree house.

wary inlet Nov 12, 2023, 8:18 AM

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@leaden sirensure, after teleported everything refreshed, Even include stones and stumps between area and is happened in mulitiplayer.

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i try reconnect or Restart the game But it doesn't work.

subtle plinth Nov 12, 2023, 2:54 PM

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Hey @wary inlet @distant talon! 👋

One of our devs is already working on a fix for this, thank you for helping us!

crystal oar Nov 12, 2023, 10:51 PM

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Just dropping by to provide an update - I believe I have identified the root cause of this issue and have internally implemented a fix that will hopefully prevent it from re-occuring. This will need to go through our usual testing procedures before we can patch the live game, of course.

Unfortunately, if you have both auto saved and manually saved since this glitch occurred, I am afraid we cannot easily detect that the buildings were previously built, so they will remain unbuilt in your save FB_OhNo I've made an internal task for tracking these things more thoroughly in general, but that is a much larger task than can be hot-fixed in a weekend FB_Cry

If you have not saved both manually and via an autosave since this bug occurred, please let us know here and we can help! And of course if you get stuck in any other way, we are here to help.

distant talon Nov 13, 2023, 12:39 AM

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I'm just glad that the issue is being worked on as it can be disheartening if people lose their items (the first chest in the garden disappeared). Thankfully in our save it was just the heartland that was affected. We had to rebuild the first shrine and remove the west blockade as well as clear up the garden area.

#The map is refreshed to the beginning