#Trading and changing cosmetics

1 messages · Page 1 of 1 (latest)

modest iris
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Trading
You can trade your cometics with someone else for certain amount of time (7d for example) after you bought the item

If you understood that item you chose doesn’t fit you as much as you thought, you will be able to get something better suiting you from other players in exchange for your item

Changing your bought cosmetics in the store
You can refund your cosmetics for shop credit (-commision)

It will help players to still get something off cosmetics they don’t use anymore and lunar to make some money off it because of commision

:}

olive vale
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Hello,

Thank you for your suggestion. This has been a suggestion to us a couple times, and there are several big reasons why we don't do this.

Reasons why we don't allow trading cosmetics:

  1. To prevent scamming
  2. To prevent accounts from getting hacked
  3. Just preventing any fraud related issues and we don't want to babysit if issues do occur

Reasons why we don't allow changing your bought cosmetics in the store:

  1. We already allow people who have bought cosmetics to exchange their cosmetics within 24 hours after they have made the purchase
  2. This could also allow for fraud risks (chargeback abuse) which we also don't want to babysit
  3. This would also cause an exceptionally large influx of support needed which isn't worth it