#Please elaborate on the “other” and “Blacklisted Word” reason for warning, mute, etc.

1 messages · Page 1 of 1 (latest)

keen pilot
#

This has been frustrating, due to not knowing what is the reason I deserve a warning that has literally no reason behind it. Simply described as “other”, I’m pretty sure other people have been confused and upset about their warning, mute, etc. For the “Blacklisted Word” reason, why simply have that as a warning reason, Many people are confused why they are warned with that reason meanwhile some people in this discord community make a poll about “What’s a better client? Lunar or Badlion Client?” and when people respond with “Badlion” as a joke, they get warned immediately, if you guys are gonna use a bot that warns people automatically, at least elaborate on the reasons than “Blacklisted Word” or “Other”. If not just revamp the bot entirely.

turbid helmBOT
keen pilot
obsidian pecan
#

idk probably some words are no-no and other words are no-no-no

deft sail
#

I mean you would instantly get punished when you say a word so it’s not hard to figure out what you said

#

Contact a staff member or make a ticket for more details, it’s always been like that and probably won’t be changed

proven meadow
deft sail
#

Never seen that happen

proven meadow
#

u try on an alt and see what happens...

#

Also they say 'wE cAnT aPpEal sTuff' and then proceed to remove punishments when staff start insulting you in the support ticket

deft sail
#

Appeals don’t really exist tho but your punishment gets looked into and removed if it’s false

#

Not the topic of this suggestion though

proven meadow
#

This could also be influenced by your level

deft sail
proven meadow
#

e.g. muting an active member for a month needs a staff members approval compared to a new user

deft sail
#

Then that would seem like favouritism to a “new user”, everyone should be treated the same

proven meadow
#

Its the same as giving level 5 people image perms in other servers

#

Its quite reasonable, and doesn't make it less likely for you to get rightfully muted

#

It just avoids unintentional auto-mutes that could be appealed anyway

#

"Your "services" are not needed and if you feel that we have "mistreated" you in any way, you can always leave the discord server. That being said, if you think that Badlion is so great, go ahead and apply there. I am sure they would love to have you!"

  • A person that Moonsworth LLC has chosen to represent themselves
deft sail
proven meadow
#

my bad

deft sail
#

If you want to report Staff, this isn’t the place for it

proven meadow
#

nah not report

#

just quote

#

Do we actually get warned for saying badlion?

#

nope

proven meadow
# deft sail .

Idk if this needs a new suggestion as well, but muted users can't /report other users

lyric pumice
deft sail
lyric pumice
deft sail
#

Because it has confidential information like Anthony just mentioned

lyric pumice
#
  1. Anthony didn't mention that
  2. Why the fuck would that be "confidential" or "for privacy"
split timber
#

Following what Anthony previously mentioned on the other thread (#1177347826838155347 message)

"The "Other" punishment reason is used because Discord will only allow you to choose between 25 presents in their bot menus and we have way more than 25 punishment reasons on our staff guide. People also get custom mutes based on admin discretion."

I've had some discord moderation experience in the past. Not as big as this server (not even close) but it's unrelated to what I'm trying to say. The question here is why would you use presents as punishment reasons? Why not make it all custom? I'm pretty sure typing in "Spam/Flood" is as easy an choosing it in a list.

Also if this is a simple problem to avoid misspelling the mute reason by the staff member executing the command, the bot could simply preview the punishment to the staff member and ask for confirmation with the click of a button. Not such a big deal honestly

deft sail
#

There is a reason it has actual predefined options, but that’s not something I can say publicly

#

The option of DMing a staff member or creating a ticket still exists, but why not just, you know, not get muted in the first place?

#

The Other option is also used very rarely, in most cases if you’ve done something that warrants the use of the Other option it’s likely what you did is highly specific and wouldn’t even make sense if it was shown to you without context (that being the evidence which Anthony has already said won’t be shared)

split timber
#

For the first part of the thing you said, as I and some others mentioned on the other suggestions, tickets regarding discord punishments are usually checked after your mute has been expired. DMing a staff member is useless if you're not going to be responded by any of them (I included an image from someone experiencing this on the other suggestion)

The second part. I totally agree with, unless we're talking about false mutes which if you say they do not happen at all, that'll be wrong. Anyone makes mistakes, same thing can happen with staff members.
Another case is when the punishment is done a while after they've said something mutable (which seems to happen with reports)
Someone starts a conversation going against the server rules, someone else reports them, and then the mute is checked after they've left discord and came back the other day. If they've been messaging for 5hours the previous day there's no way they can figure out what they're punished for, especially if it's Other or in the worst case they had dms closed...

split timber
deft sail
#

Personally if you get to the point I’ll respond to your DM with why you were muted however a lot of message requests I receive are just people beating around the bush and inevitably will waste my time asking what they want to ask. If you get to the point I can get to the point too

#

Tickets are it’s own thing, can’t comment on that as I’m not an agent

split timber
#

Personally if I ever get muted and I believe it's false I'll just reach out to you, but many others would rather contact online staff members that they can see on the server member list, which in their case might include the ones that never respond