Give Proof For Mutes

[chilly hemlock]

People have been muted with only the message of "other" ,"toxicity", etc however some people get muted without even knowing what they've done. For example I was muted for "other" if staff would like people to actually follow the rules why not give proof to mutes. Being muted for things such as "other" without knowing what you've done thats broken a rule resulting into a mute is rather dumb if u ask me since you literally have no idea on what you've done wrong. Hence why I believe there should be screenshot proof of the thing you said along with your mute not to only validate a mute reason but to also show whats been done wrong that resulted into a mute so the user can learn from it.

[fervent snow]

thumbs up emoji

[nocturne prairie]

Read br

[chilly hemlock]

dont see why there's no thumbs up emoji but it'll probably be added eventually

[fervent snow]

?

[autumn ravine]

thumbs up emoji

[true karma]

agreed

[nocturne prairie]

The bot can't add emojis somehow

[fervent snow]

ty @azure wave

[dull orchid]

#freebryan

[chilly hemlock]

the bot mutes u when u say something thats detected. You'd obviously know what you've been muted for. When being muted for "other" a staff member does that so a ss can be added

[dull orchid]

#freeXI cus bros muted every week

[spark spruce]

the 👎🏻 lol

[placid cedar]

YUHHHHHHHHHHHH

[chrome vine]

FACTS

[nocturne prairie]

Im talking about thumbs up and down

[visual ridge]

You can already always message a staff member or make a ticket for further clarification on your punishment

[nocturne prairie]

In this post

[azure wave]

^

[chilly hemlock]

ah

[spark spruce]

😭

[placid cedar]

when 70% have dms off?

[azure wave]

“Or make a ticket”

[chilly hemlock]

I remember kem asking u about my mute and u refrained from saying anything

how're we meant to get any form of clarification if ur hiding information from people asking 💀

[placid cedar]

yeah for sure i will create a fucking another account to ask abt my mute 💀

[autumn ravine]

Tickets on Discord punishments usually get a reply a month after your punishment has expired. This is what happened to tom before they left the server.

[visual ridge]

Because information about punishments are not shared to other people

[azure wave]

Tickets are on our website support not on our discord you don’t need to make another account

[placid cedar]

theySHOULD be shared to the person who got muted

[azure wave]

That’s our website support you only need to make an account on so

[chilly hemlock]

staff rarely deal with tickets too its mainly just agents...

[shut coral]

I think it’s unfair to have “other” as a punishment reason but understandable on a level for others

[fervent snow]

idk why its not allowed to share with others bc personally i think it'd be better to let everyone knows so they can avoid it?

[placid cedar]

EXACTLY like i can be arsed to make yet ANOTHER account

[shut coral]

“Other” provides no clarity but for staff who probably know what “Other” falls under

[placid cedar]

Would be a simple addition. tbf

[chilly hemlock]

why does a mute's details need to be hidden, there's no privacy in it ur muted for a literal reason that doesn't leak any info or anything

it makes no sense

if someone asks simply tell them what do u end up leaking 💀

[fervent snow]

^

i dont even know why its not allowed to share lmao

[chilly hemlock]

love how the staff members stop replying to a post regarding them after we find a fault in their system

[visual ridge]

.

[chrome vine]

I think this is a bad addition since the staff members will have to type a sentence.

[fervent snow]

ok

[chilly hemlock]

read what we've said below that

[visual ridge]

Your reason can be shared if you make a ticket or ask a staff member for clarification. It’s not directly to the user because it can have identifying information.

[chilly hemlock]

what does giving the information necessarily do to the person who's been muted

[chilly hemlock]

also you expect us to dm staff, tell 70% of them to turn their dms on then

[visual ridge]

Ticket 😐

[chilly hemlock]

dont dodge this now

[visual ridge]

I don’t need to explain how our whole system works, like I said you can ask for further clarification

[placid cedar]

You kinda do its your job isn't it?

[chilly hemlock]

it has nothing to do with the system im asking how it affects the user.

[autumn ravine]

you could simply include a message link while executing the mute command. The bot would automatically store that message and send it as an image to your dms as punishment details

[placid cedar]

hell yeah my mute will expire before i get an answer why i got muted

[autumn ravine]

^ this is what tom sent me when he was muted without having any idea why

[chilly hemlock]

seen people who've waited a month before getting a response with them having a 2 week mute

[fervent snow]

i think someone would be like "the staff members dont have time to look up those tickets" then dont tell us to create when you cant look at it LMAOAO

[placid cedar]

It's hard for them to click 1 button

or to take a screenshot

[chrome vine]

Tell me why one of yall mfs gave me a 6 days mute for asking for clocks and called it begging 😭💔

[fervent snow]

asked for clocks and received 1w mute is actually wild

[autumn ravine]

Here's the full screenshot I've been sent by him, he recieved no answers as you can see

[chilly hemlock]

im honestly not surprised

its been an issue for so long and now that someones actually addressing it all we're getting is #📩︱create-ticket

[fervent snow]

I used to ask one staff member about my mute and they were like "toxicity" and I asked what did I say and bro ego'd me

[autumn ravine]

There's nothing wrong with this to be implemented unless you're against clarification? Takes no time to implement, makes things clear, people don't have to manually ask you for the reason they've been muted, there will be less false mutes, and makes appealing for false mutes easier for both the staff member and the punished user.

[chilly hemlock]

fr

[spark spruce]

LOOOOOL

[spark spruce]

why couldnt bryan say that himself?

[autumn ravine]

bryan literally got muted

[hot girder]

fax guys hit the preach on this 1

[chilly hemlock]

Ruh roh raggy