Reorganize the channels list

[rocky furnace]

Please move the #📋︱community-support channel to somewhere close to #💬︱general in the channels list. So many people go to general chat and start spamming the same question about their Lunar not working etc. It's so annoying and you have to tell them all that the comm support channel exists as well.

[hazy fractal]

You did not get it

[limber walrus]

You don't, The support channel is ABOVE general, people are most likely to go there first. However discord defaults to a limited and suggested channel mode which may hide the support channel. Putting Support in the hangout category won't work.

[ruby shale]

it's pretty much above general chat, i'm pretty sure it's just that people think the general chat is more active and they think that's where they would have a better chance of getting help

i don't think it's to do with the positioning

[limber walrus]

Maybe put it in onboarding?

[Do you need client support]
[Yes] > You will be given the #📋︱community-support channel
[No]

[hazy fractal]

eh onboarding...

[ruby shale]

eh not sure about that one

[earnest inlet]

it is a good idea especially if the person does not have show all channels option turned on

and they can’t find support channel so they ask in general

[hazy fractal]

But the support channel is already shown even tho "Show all channels" option is toggled off

[still isle]

It's 2 channels away from #💬︱general

[still isle]

Though yes, the #📋︱community-support is automatically toggled visable to all users