Make an role in the discord server were people can ping it to get help on any problems they face on lunar, or make a staff role that is allowed to be pinged at anytime so people can get help faster
#a role people can ping for help
bronze abyss
dawn cloak
#📩︱create-ticket if you need support and no one is responding
/report to report a user if there is no staff member available
proper zephyr
also if they make staff roles pingable dont u think that will be abused