#LAPTOP
394 messages · Page 1 of 1 (latest)
i’ve also tried getting the drivers from the official dell website, still nothing
i have tried uninstalling every driver and getting them back, factory reset, different windows, DDU (not really sure what it was called but probably this)
i have googled this problem multiple times and nothing seemed to work at all
ngl i’ve started to lose hope for this laptop😭
If the Driver don't install because no Nvidia GPU found, you must first enable the dGPU, else it will never work.
Depends on Notebook
i can give you the model
Some have a Hotkey, some need it to be done in Bios
i work my way around my pc but i have no clue about this laptop
would the model help?
nvidia drivers doesn’t install no matter what i do
But what does the setup say?
If all done correctly it's installed
that’s the issue and i don’t understand it
if it says it’s been done correctly why doesn’t it work 😭
Then there multiple possibilitites depending on Notebook
i’ll send you a picture of what the device manager looks like
i have this ⚠️ under nvidia gtx 1650
- Hotkey to switch iGPU/dGPU
- Bios to switch iGPU/dGPU (rare)
- No Switch at all, which GPu is used is set in NVIDIA App
it’s a dell XPS 15 7590
no matter what i play or how low my graphics are i have HUGE stutters that last for a couple of minutes, then its all good for about 10 seconds then it just repeats itself
sometimes it just stutters without stopping
Hmm but on Video it looks like it's installed and no ⚠️
pretty sure if i restart it’s gonna be like that
i’ll show you in just a second
yup
(doesn't properties button show some kind of error code too?)
This Notebook has NVIDIA Advanced Optimus
So you need the control panel
But for the newest Drivers you need Windows 11 24H2 and newest Updates
I currently have a custom Win10 however on my pc i had no issues whatsoever with it
i*
you reckon it’s that?
i have no problem with getting windows 11
as long as it solves my problem i don’t really mind
my usb stick is at a friend currently, is there a way i can upgrade without?
i don’t know the service tag 😓
i discharged
it’s gonna take about 3 minutes for it to install
alright
The others are for Quadro
?
Hmm yeah download and start
alright
it's the same as with Nvidia app
Well, if eligible it should go over Windows Update
i’ve had w11 on it
it’s the windows that i have that prevents it from straight up updating
if exe, just execute, else extract
they’re installing
ok
52y
jesussss
Yeah I use PC since a long time lol
Alright, but i hope the control panel comes up now
But the Nvidia App works?
it does open
Well yeah possible
but it still says “install”
Then you should see those options in the Nvidia App
in Graphics perhaps
alright
Only the Nvidia App
yeah i was just about to ask if i should uninstall the control panel as well 🤣
I meant no the whole drivers but yeah lol
For me both is available like
Nvidia Settings (Control Panel)
Nvidia App (former GeForce Experience)
So it instantly downloads newest drivers lol
But it first installed the Nvidia App?
yes
Ok that was quick
when it opened it started downloading this
Yeah because the installed drivers are old
Well anyway, if it gets new drivers, they should work
lol
I mean there is not much you can do else
And you already did try DDU
That's what normally fixes such issues
DDU and reinstall drivers
If that doesn't work, well next step is reinstall Windows
But that is annoying
i can try ddu again
But already did
maybe this time it could work 😭
Also if that new driver asks for express or full, choose full
This resets all settings
i have the option “express” and “custom”
no full?
nope
then custom and then full
mark clean installation
also clicked clean installation
good
Ok so, first, reboot system
Then come back
If the reboot didn't help, we need to go check in Services if the Nvidia Services were started or not
ok then to services
Start -> Rightclick - computer admin
And check if the Nvidia Services are running
here?
and then?
My stuff in German, but guess you see which one
Hmm
Well yeah seems they are running
Weird
So Nvidia App should work and also open System Panel
Well i'm searching
alright
Some say " disable and re-enable you GPU in the Windows Device Manager" helps temporarly
Also some with the same issue, even reinstalled fresh Windows aand still have that issue...
i have done that
before
And did it then work temporarly`?
nope
lol
same shit
wouldn’t get over 10 fps anywhere
i’ll try DDU one more time and i’ll leave you a dm
i have to study for biology right now and this is distracting me 😅😅
take care my man
thanks a lot for the help🫶🏼
There is someone on Nvdia that said this:
Download:
- https://us.download.nvidia.com/Windows/517.48/517.48-notebook-win10-win11-64bit-international-dch-whql.exe
- https://www.wagnardsoft.com/content/Display-Driver-Uninstaller-DDU-V18070-Released
Run DDU (see Settings Below)
• Select: NVIDIA Software and drivers
• Select: Clean, do not restart
Install the NVIDIA driver:
• Finish the Install
Reboot
Check if it works
Display Driver Uninstaller is a driver removal utility that can help you completely uninstall AMD/NVIDIA/INTEL graphics card drivers and packages from your system, trying to remove all leftovers (including registry keys, folders and files, driver store). The AMD/NVIDIA/INTEL video drivers can normally be uninstalled from the Windows Control pane...
If it doesn't, there is a chance the gtx 1650 is dead 🙁
Alright and also take care 🙂
I will add that you should resolve all your yellow bangs in device manager and run windows update to ensure you have the latest framework
if DDU doesn’t work i’ll update tomorrow to w11
i can’t get the damn confirmation code right 😭
got it
but i can’t log in now
Windows Login?
thanks 🤣🤣🤣
so first install and run nr1 then ddu?
First DDU
alright
• Select: NVIDIA Software and drivers
• Select: Clean, do not restart
yeah, AMD doesn't matter, because you won't have
Yeah
what do i click now
it simply cleanly remove all Nvdia stuff
“clean and restart”?
[Clean do not restart]
Ok now reboot
okay
And once backl in windows, reinstall Nvidia Drivers (the one from above)
alright
do u think this will work
Yeah i also don't hope but it would be the best explanation then
i’m not wasting 32 gb of ram
Like it simply doesn't load the driver because it's dead
alright
and because no driver, the system panel doesn't work etc.
if this works ur actually so great
it says it’s done
nvidia control panel?
or do i check the nvidia app
okay
And if it doesn't work, you can check in HWinfo or Speecy etc. if there is Temps, Vram displayed for that card or not.
If not, card is busted 99%
i don’t
Download Speccy - the System Information tool
Yeah looks bad
You can also try HWInfo -> Sensors and scroll down to the 1650
Should show temps
And stuff
Hmm i would select portable
which one?
download beta
64bit
Which one?
the laptop is so slow now tf 😭
yeah
ohh
Hmm you can try
https://dappcdn.com/download/utilities/hwinfo
perhaps that beta is borked
extract, and start HWINFO64.exe
alright
But Speecy already should have showed temps and didn't
When HWInfo64 opens, you can go to Video Adapter and select the 1650
alright
And then check if it shows something like
Video Bus: PCIe v3.0 x16 (8.0 GT/s) @ x16 (5.0 GT/s)
or if it doesn't show Bus Infos
If it doesn't show Bus Info there after @ it's very bad
wait it’s now the same one
Well you can try reboot
idk it’s super slow
okay
But Yeah it doesn't look good
And if you can get HWInfo to open and it has no Bus Info there, the 1650 is most probably dead
It should show something like
doesn’t work either
no damn clue
Yeah, i mean it should also work with iGPU
But yeah, it's how you can check the 1650
if it doesn't show VBios, Bus Info for it, it's 99% dead
so i can’t rlly do anything?
don’t think it can
If not soldered it can
damn
Yeah there are replacement Mobos but they are not so cheap
386.-
Also depends which CPU, which also is soldered lol
Well yeah sucks, all is soldered...
Yeah else it would have been possible to swap the card and check, but if all soldered it's very very bad
Also could be some issue with the soldering or whatever
But hard to fix
Cheapest solution would be to get a replacement Mobo and change it
But then you need to completely disassemble it
i’ll just buy a pc again
Or that yeah
i found one for about 1k
the specs are
i9-9900KF, 5700XT
ram and other things idk
i have to talk to that guy
Well yeah that one gonna be a nice upgrade from that Notebook
my pc had a i7-6700, GTX 1660 TI, 16gb ram
The Notebook?
Well yeah still is an Upgrade
How much Ram does the 9900KF have?
I hope 32GB or so
Then you also have more ram
no, the pc i had
maybe 32
either 16 or 32
it’s good either way
yeah well i hope 32gb
But yeah i mean everything is better than a non-working one xD
haha
Alright so, i'm sorry for the bad news and that I couldn't really help.
I hope the new PC then runs smoothly and see you later.
I'm going to watch some Netflix now xD
Thank you, I wish you the same.
And also have a great night.