#Google play games Intel ultra 9 285H Asus Zenbook duo instability

5 messages · Page 1 of 1 (latest)

safe delta
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This issue is 100% reproducible. I have an Asus zenbook duo model UX8406CA with an Intel Core Ultra 9 285H CPU. I have the newest drivers installed according to "intel graphics software" and the Asus website (Intel Arc Graphics Driver 32.0.101.6313) and have also tried the rolling them back to the previous version, as well as installing (Intel® Graphics Driver 32.0.101.8331) which is the newest driver for the CPU that I can find on the Intel website. What is interesting about the issue is that after installing any of the 3 drivers everything works just fine. Its only after I restart the system to "finalize" the installation that the issue presents itself once again.

The issue is only present in the google play games window not the entire screen. Not sure if this issue is ultimately related to Arc drivers, some form of proprietary software or interface from Asus that enables the dual screen functionality or if this is something google play game related (it persists across all game titles)

Anyways, if someone could refer me to a resource to either trouble shoot myself or to report it to someone who could potentially get this fixed in a future driver iteration that would be awesome. Thanks to anyone who can help!

Issue_screenshot.png
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Also for the installations I have tried both clean install (my preference) and standard

safe delta
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Update: I will need time to fully verify this but may have found and fixed the issue? It appears as though something (likely asus software for this specific laptop) thought that an older drive was the most current version and everytime I was installing the newest one or partially installing something else would immediately update it to one generation behind newest. I uninstalled everything with asus in the name and everything with intel GPU or NPU related, clean custom installed the Intel GPU drivers to ONLY include the drivers, and everything appears to be working as intended atm even after a reboot and device manager shows the correct drivers. Will keep this updated if anything changed but thought id post the solution on the off chance this helps anyone else

modern cape
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@safe delta

This is very common.

A lot of these programs that do updates make a mess of things.

I hope you have it all fixed and have fun 😊

safe delta
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So far so good!