#Login--no ticket being sent to email

1 messages · Page 1 of 1 (latest)

still nexus
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I logged in successfully 2 days ago, but now when I log in the game is asking me to enter the validation code for the User Agreement again. BUT no email is being sent to me. I have checked my inbox, spam, trash--nothing there. Tried the old code just because, invalid.

winter field
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#🚩|open-ticket

still nexus
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Should I open a ticket there or?

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I still cannot login.

winter field
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Yes

still nexus
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Thank you. It's very unclear where I should post this based on the description there: "Got a bug or crash? Go to ⁠🐛|support-bugs !
We most likely can't help you with that here! These tickets are where you talk in private with the moderation team, or resolve account issues. Instead create a thread (or find an existing one) in ⁠🐛|support-bugs for technical issues. Add logs (type -uplog to find out how)."
and this looks like a support bug.

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I would have loved specific directions on where to put my error