[iPad] Photoshop toolbar messed up

[fathom granite]

Good Day,
I’m having a really frustrating issue with Photoshop on my iPad.
The left toolbar is glitching out and leaving ghost trails, like the screen isn’t refreshing properly. It makes the app hard to use.

I’m on an iPad 9th gen (A13).
Photoshop is fully updated.

I’ve tried restarting the iPad, offloading and reinstalling the app, fully deleting and reinstalling it, turning off Stage Manager and multitasking, locking rotation, and turning on Reduce Motion. Nothing helped.

What’s weird is that Illustrator works completely fine on the same iPad, so this seems specific to Photoshop.

Is anyone else with an A13 iPad having this problem?
Is this a known bug, or is Photoshop just broken on non-M-series iPads now?

Any help would be appreciated because right now it’s basically unusable.
I have a senior capstone project due in February, and I need to have this fixed.

[hexed raven]

You might want to ask your question on the forums instead.
I don't think any of us regulars work on an Ipad (but I may be wrong), but in the case it's abug, then you'll be in the right place to log it and have someone from Adobe trying to sort it out (which won't be the case in this server)
https://community.adobe.com/t5/photoshop-ecosystem/ct-p/ct-photoshop?page=1&sort=latest_replies&lang=all&tabid=all

I would personnally log it as a bug

[fathom granite]

i did but nobody will help

i reset my ipad but that did nothing

[fathom granite]

is this not forums?

[hexed raven]

The forums are manned by volunteers and Adobe employees, this server is only by volunteers, by default we can't help with bugs since they need to be logged through the official channel (forum) so that the people at Adobe are kept in the loop
If you want to share the bug report you've made here, I will try to see if I can share it on my end.

The Discord server is more an informal support & share platform

[fathom granite]

yeah can U make one pls

[hexed raven]

I will need that link to the post you made.

[glass gust]

I found the discussion, an Adobe employee is engaging with you and provided hints: https://community.adobe.com/t5/photoshop-ecosystem-bugs/ipad-toolbar-messed-up-photoshop/idc-p/15647109#M130851 I turned it into a bug report, if it isn’t one, it’ll be switched to a regular discussion.

[hexed raven]

Cool, thanks @glass gust !

[frozen forge]

Gave +1 Creative Carma to @glass gust (current: #12 - 343)

[hexed raven]

Also the assertion (on the 30th December) from the OP that "nobody will help" whereas, the Adobe employee engaged on the 29th, was already misleading...

[fathom granite]

was talking about reddit