Issues With Photoshop, Exports Not Working and Crashes

[slate sorrel]

I've been having major issues with Photoshop for some reason. The only export option that works is "Export for Web (Legacy)", as all the other ones say "Could not complete command because of a program error". Also, when I try to go into neural filters, the program just instantly crashes, without even any crash notification. I already reinstalled it, tried v25 instead, and even removed and reinstalled all of Adobe and Creative Cloud, and nothing fixed this.

[kind vale]

That will be difficult to diagnose over the Discord, it may be something to do with your hardware (a RAM error or something of that kind)

Have you contact Customer service?

They will be able to clear anything connceted to your account so if nothing is an issue there, you can concentrate on the hardware

Maybe it won't help, and maybe it will:
https://helpx.adobe.com/uk/photoshop/kb/optimize-photoshop-cc-performance.html

They will also be able to test your system and check if there is any missing DLL or whatever if you let them
You can contact them here:
https://helpx.adobe.com/contact.html?rghtup=autoOpen

[slate sorrel]

Have no hardware-related issues with any other software

[kind vale]

Yes, but maybe Photoshop uses something not used by another software.

Check my link, and see if there is anything you can tweak, otherwise all you need to do is to contact customer service

[slate sorrel]

Nothing really useful to tweak I've seen there. Customer support also just yapping off the basic stuff that doesn't help

[kind vale]

Did you get an agent?

you need to ask for a real person. A robot isn't going to solve this 🙂

[slate sorrel]

Well yeah, but they're about as useful as a bot

[kind vale]

Well, they helped me a few times, but that's up to you

You can ask on the community forums where sometimes people from Adobe can help, but they will be the same persons that would help on the webchat

You can also try @ adobecare on X and also instagram (without the space between @ and the rest

Just so you know all people here are volunteers so we are limited with helping with menus and stuff

[sinful bone]

Hi, did you try to remove your preferences?

[slate sorrel]

Yes, still didn't help

[sinful bone]

Tried the creative cloud cleaner?

[slate sorrel]

Yes

[sinful bone]

Wiped GPU drivers anew?

[slate sorrel]

Yes