#Changes to shifts

189 messages · Page 1 of 1 (latest)

brittle swan
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personally, i feel like shifts get really boring fast or are just boring in the first place. while they are something to look forward to, while you're there, it gets repetitive and it just almost feels like waiting for ages.

multiple services

  • there are so many people who serve 1-2 people a shift, compared to the chefs who serve for example maybe a good amount of 3-6. it feels unfair to just see in comparison.
  • personally, i feel like the way it should be done should just be rethought. executives should focus on giving every chef (atleast as much as they can), 1 executive to serve. when everyone (or nearly everyone), has served 1 executive, then maybe after hibachi assistants can just go up to anyone no matter how many they've served.

although this suggestion is hard to implement, i wish it was atleast considered. it would give everyone a fair advantage of being recognised for hibachi assistant, as i know that's a primary goal of most people who attend shifts.

Executives

  • executives tend to go in parties usually of 1-3 to servers which sometimes can also increase the amount of people someone serves in a shift. not only does it give an advantage of being recognised, it slows down the speed of lines going down by a huge amount. not only does serving executives take a while already, executives leave the server actively and lessen the amount of them, which will then even slow down the serving time by more.
  • due to things like these, i have seen people almost spending 15-20 minutes standing in one lane which doesn't move whatsoever.

new change of getting served

  • although i drew a horrible picture as an example, i hope it gives a rough idea of what i mean. it would be way easier if executives would start getting served in a way which makes a flow to every line, which guarantees that every line will move quicker from every hibachi assistant and won't keep people waiting for 5-10+ mins to serve a person.
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many hibachi assistants also just stand around and do nothing. although i'm not saying that this is a thing that shouldn't be allowed, yet there are people who fight for position lines and getting in the line and never ever end up serving anyone just because of how poorly lanes moves.

it would atleast be helpful if executives who are eager to getting the lines to move down instead of standing around for a few minutes would be in shifts instead, as it would make things way easier at shifts.

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and this isn't a way of me trying to shame any executive whatsoever or put anyone/anything down, yet i do think that it is infuriating, not for me only, but for a lot of other people. it's not that i'm begging for it to be considered, yet it'd be a nice thought to be implemented every now and again.

inland kestrel
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i've had the same problem where most ha+ go in the same lines repeatedly and then theres few lines that dont move at all and usually shifts dont last so long so not many people get the chance to serve. i recently had to wait in a line for 40 minutes because no ha was going to our line and they just kept going to the ones next to us

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i dont see everybody get the same chance as people do, but i think people who have served at least one person should move out of the lines so others who haven't served get to

brittle swan
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so many lanes move so quickly yet others are literally trapped in an endless doom waiting for someone to serve, and when you're apart of those queue's, it is insufferable to be there

forest notch
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hii!! in shifts, executives try to get every chef to serve an executive at least once, and its best you try getting their attention by saying the lanes havent moved in a while. some executives might have served that chef and would like to give them a chance to serve another executive!

brittle swan
noble ferry
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Shifts aren’t even worth waiting because you have to wait 90% of time just sitting there

inland kestrel
brittle swan
warm raptor
inland kestrel
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usually it can go very slow when theres less ha+ in the shifts, that it can take about 20-30 minutes for someone to notice

forest notch
brittle swan
warm raptor
inland kestrel
noble ferry
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Yeah the burnout isn’t cute

forest notch
noble ferry
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A lot of chefs get burnt out because on how repetitive it gets

brittle swan
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every shift i attend there are lines with 7 people and it takes ages to serve an executive. although you guys see it differently, we are waiting for atleast 20-30 minutes at most to serve one person

brittle swan
forest notch
brittle swan
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there isn't really an executive in most. and honestly, when there is one, they only really stand there for a few minutes and leave. it feels like there is never any interaction going on with the chefs, unless its a shift

inland kestrel
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currently in s2 shift theres only 5 executives😭

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i had to wait in queue for about 10 minutes and now waiting in lines is another 20-30 minutes and shift is about to end

noble ferry
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The vast majority of the shift is just waiting in a line while executives just talk to eachother

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some of them don’t hide it

forest notch
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there are also different factors about how many executives go into different servers and how many of them are available at that time + how many of them actually get in once it is announced.

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thank u for suggesting this btw! :D

inland kestrel
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the ratio between chefs and executives is always crazyohnooo

granite fable
stuck harbor
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I understand the frustration because we've all been there. However, even though many of us on the executive team want to join the shift, it's also difficult for us to get in since we have to wait in queue like everyone else.

We usually ask things like, “Which lane hasn't moved yet?” or “Who hasn't been served yet?” but often no one responds, or someone from the back might say, “I haven't been served.” Unfortunately, we can’t do much in that case, as it really depends on whether the line is willing to let that person move ahead/ multiple people would say “me” and usually we will just go to the first person that said it.

We deeply apologize if you ever felt like this and we appreciate you for your suggestions and we will always try our best to let everyone serve

inland kestrel
granite fable
forest notch
granite fable
stuck harbor
fathom fractal
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If you don’t like shifts, don’t go to them, it’s not like it’s the only way to be a hibachi assistant anyways.

brittle swan
warm raptor
brittle swan
fathom fractal
# brittle swan no one said that?

Like if ur arguing that it’s hard I mean like sure shifts might get changed maybe but like if it’s too much of a pain don’t do em

brittle swan
brittle swan
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yes its a pain, yet, these are the things that are 1/2 mandatory to get recognised and also, shifts most of the time are enjoyable and i do myself like to interact with hibachi assistants and other chefs in the queue that i don't often see drop by in my server.. as theres like 7-8 active servers all of the time.

i don't get what telling me "just dont do them is" as i never once said i dont want to do shifts, i just want the way they're organised slightly change which would make it way easier for executives and chefs included

inland kestrel
fathom fractal
brittle swan
fathom fractal
fathom fractal
brittle swan
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okay, thank you for your suggestion. :)

fathom fractal
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The suggestion*

fringe summit
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When I was a chef I heard people serving like more than me. When I served only usually one rarely ever 2. Im telling this because even if you just serve one believe me you do get noticed. I would serve only 1 executive usually in a shift. When I would see people serve like 4 but I still got noticed and promoted. Also shifts aren’t the only ways to get noticed shifts are just one way. You can get noticed in normal servers and also in Minigames. My idea would be try to join. A server with a lot of executives if you really want to try and get noticed, that is what I did! Shifts have some issues but there is a limited amount of people that can be in a server at a time but I do get it’s very annoying to wait in queues and not get in. Or not being able to serve, although that usually happens rarely it does happen sometimes. This is a large paragraph but what to take away from this is that shifts are not the only way to get recognized.

fathom fractal
fringe summit
brittle swan
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our norm is to join shifts to get noticed, or work in the restaurant to get noticed, as i said, with barely any executives to notice in the first place

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if more people were told minigames and other factors contribute then im sure they'd get involved in that too

fringe summit
# brittle swan our norm is to join shifts to get noticed, or work in the restaurant to get noti...

That is true, I just followed any general managements and joined them or I would just hop servers. I know that can also get repetitive. Some HA’s do try and ask who hasn’t served yet. I know not every ha or executive does that. There might be a better way to do shifts, and we all know how hard shifts can be so. If this is what you said in your suggestion then erm I’m stupid but maybe every ha is assigned to a lane so that it can move smoother. Idk if you already said that but that’s what I first thought.

brittle swan
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yeah, thats waht i basically suggested

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not the same thing, but something similar

fringe summit
brittle swan
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that atleast a ha goes to every lane and follows a smooth flow from right to left, or left to right

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it would make atleast every lane go down by 1-2 every 10 minutes

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easily speeding up the process

fringe summit
jolly fiber
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yeah like the last 2 lanes, not really moving at all. and like they said HA’s are just standing there a lot of the time

prime lava
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holy shit your onto something

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cuz yeah im tired hr+ going to the same 2 lines

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its just a big wait fest

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and sometimes you dont even get a chance to server

prime lava
proud spoke
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I understand that it is upsetting not being able to serve a lot of times during shifts. Trust me, I’ve been there, but we do our best to make sure all chefs have a chance to serve. We don’t know how many executives will be at the shift beforehand, and assigning each executive to a lane can get very confusing, especially if one chef stands in the same line multiple times. I agree that not serving a lot of times while others serve a ton can make you feel burnt out, but it’s really just luck. I would typically serve 1 or 2 executives a shift and I still got promoted. Sometimes I would have to wait 30 minutes just in one line, so the only thing that I can tell you to do is to stay motivated and not give up

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Also like the people said above, it would be helpful if while you’re in line you respectfully told us that your line hasn’t moved in a while

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That way we can get to every line

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Also it is practically impossible to tell which line hasn’t moved, because it’s very hard to remember each person at the start of the line. Anyway my opinion on this is it is very difficult to implement any changes to shifts because we don’t know how many executives will be able to attend beforehand

warped kernel
atomic igloo
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Most executive asks if a chef hasn't served yet.

rough cave
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And also executives usually serve around 6-8 people if they dine the whole shift (I’ve tried it myself)

brittle swan
brittle swan
brittle swan
warm raptor
brittle swan
# proud spoke I understand that it is upsetting not being able to serve a lot of times during ...

im not saying to assign an executive to a line, and thats not what i even mentioned in my original message. i said to atleast make it easier to get to everyone, by giving a way from every executive to go to a line from left/right or right/left, not taking them to ONE queue. this would mean, every line thereotically should go down by one every minute or couple depending on how many executives are in said server

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and staying in a line for 30 minutes shouldn't be normalised. its a shift, not a waiting sim. a shift is something someone should look forward to if they'd like to be an executive, not waiting in the line for about 95% of the time and 5% serving

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and to touch up a bit on the executives and something i've mentioned before, some executives do indeed stand there and do nothing as said by other people in this thread. not only 1) does it lowkey take up space in the server from many people in position queues to get in the server, 2) it also slows down the process again!! because they're standing there!! it's almost as if they're there just to attend the shift and not give much of an input, that's what it seems like

jolly fiber
# proud spoke I understand that it is upsetting not being able to serve a lot of times during ...

yes, as someone whos been an executive before i understand tbis completely, but it’s now that 90% of the HA mainly just sit around and go to the other lanes. many of the mrs go extremely fast and it’s hard to see before a lot of people do. mainly the ranks like sv+ move a lot to like every lane. i’m not targeting anyone or any rank, but it’s mainly the HA’s i feel. but like if anything you can ask how many times people have dined before and if it’s like 3 u guys block their lane like when the executives last year used to do.

proud spoke
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we do all go to different lanes, its just that there arent enough of us, and our goal isnt to have you serve as many times as possible

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our goal is to give everyone the opportunity to serve

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my main point is just that we cant plan anything in advance or during shifts to have everyone serve an equal amount because executives may disconnect/have to leave and we cant know how many executives will be at the shift in advance

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also you can get promoted without going to shifts, i understand its upsetting to waste time just sitting in line waiting, but thats what i did and i got promoted still, so the shift system doesnt hurt your chances

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i also wish we could be able to have everyone serve multiple times but there simply arent enough of us and enough time for that to happen

jolly fiber
# proud spoke i think executives not going up to get served is a completely different issue en...

recent shifts have been like 15-20 executives, and if every exec is dining, then each lane should be getting someone. if there is 10 executives, then i mean each lane should be moving? i mean i feel that people should be looking to see what lane is moving fastest. yes i know ur not focusing on the executives that get served, but it should be sometbing that you can just look for unconsciously. dining constantly makes the lines move, with also taking a break about 1-2 mins should make you to get served by about 6-10 chefs. dining could be quick with small talk in between which moves the dining process. i also understand how the shifts and promotion process works as i said i was an exec before. i feel that time can be used more efficiently, and effectively by dining constantly with breaks. also asking how many times chefs have served.

proud spoke
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also i have been trying to look out for lanes that aren’t moving, but its extremely difficult to remember because of how many chefs there are

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i agree that it could be more efficient, but i just dont know what can be implemented to make the process more efficient

plain cape
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i have a good idea

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hire more executives

proud spoke
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more executives = less chefs in shifts so less chefs have the opportunity to get noticed

fallow rain
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this ^^

proud spoke
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the queue is already up to 100 sometimes when theres only one server

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i think sometimes we take for granted how lucky we are to be able to get into a shift

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its extremely competitive, and a lot of people are trying to get in

fallow rain
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hi! thank you for making this suggestion and as someone who try to attend as many shifts as i can, i defo see where you're coming from . before i say anything, i'd like to say that executives who attend shifts are humans like us, and making the process of ordering from a chef complicated is, imo, not the right solution.
as a chef, attending a shift is defo not easy as in if you are 10 seconds late you might end up forever, so if you end up attending but just in fact waiting 40 minutes, i really understand the frustration. for example during a recent shift, i had a friend who stayed on the same line for 40 minutes while I had the opportunity to server 3 people, which is kinda unfair if we see it that way.
something i really agree on is that executives dining in parties of 2 and more isn't "recommended" as it makes it slower for the chef and instead there could be another lane moving, but again executives are humans so yeah they should have the right to play the game like anyone else.
in the end imo, not serving anyone during a shift is pretty rare (i guess it happened to you right before you made that suggestion) and as someone who used to attend almost all the shifts back in april, you most of the time get to serve two people, unless you're very lucky or unlucky.
so yea, shifts can be unfair but in the end execs. are humans and shouldn't have to note every users to know who they should order again once they're back. something that could be continued or happen "more frequently" would be execs who haven't ordered yet so that no one attends for "nothing", maybe implement it as a sort of tradition for the end of the shifts
conclusion = i agree that some changes could made to make it a bit more fair but it's rlly not bad atm
also something i forgot to mention is, execs not dining can be due to them being AFK (which happens to all of us) or that they're dealing with something. honestly so far i haven't rlly seen this happening except at the end of the shifts, but i don't think that execs take their time to attend a shift only to stay afk, like that doesn't make sense. if it rlly happens on a daily basis i think the right thing is to report those who do that cuz yeah they're basically taking a spot in the shift for nothing but everyone has their reasons 🤷

proud spoke
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yeah exactly we’re human too, getting served without breaks takes as much of a toll on us as it does on you as you wait in line. also we cant know how long its going to take to get served by each person. Although we try to keep it quick, we’re humans interacting with other humans, so we cant expect it to take like 5 minutes for each person

fringe summit
# plain cape hire more executives

Also recruitment has to make sure the person they are promoting is well fit for the rank. If they just hire more executives it would feel less personal for promotions and could possibly put stress on the people watching the person they think would see fit for promotion. That’s why promotions takes time so we shouldn’t rush them to promote a lot of people, and also their is already a lot of executives already.

jolly fiber
proud spoke
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i can assure you that the rest of the executive team is also doing the same thing

plain cape
proud spoke
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but we're all human and its very difficult for us to remember which lanes havent moved because we are seeing things from a different perspective than you are

plain cape
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for one week, all members of recruitment stay in servers and when they find a good fit they’ll watch them and if they attend more shifts then they will get promoted

fringe summit
plain cape
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happy mini games guys!!

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it’s time for minigames 😎

fallow rain
fringe summit
plain cape
jolly fiber
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like i said i understand, i was an executive 2 times before. i know how it works, and it can just be sometbing like just looking, i mean again i know you’re a human as i understand we all are, but it’s pretty simple to just look and just scan. ans that’s not in a mean way

jolly fiber
jolly fiber
fringe summit
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jolly fiber
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brittle swan
# fallow rain hi! thank you for making this suggestion and as someone who try to attend as man...

im not trying to indicate that executives aren't human.
many are just standing there and are texting eachother privately either team chat or whispers and don't be afraid to not make it obvious.
what is there to deal with in shifts? im sorry, yet there are about basically full servers of chef from the discord everytime i join and i doubt that any of them will troll or make something urgent to take care of in the middle of a shift. why attend a shift taking up space when you know you have something to do, or will have something to do? they can also leave if something comes up.

brittle swan
brittle swan
proud spoke
brittle swan
proud spoke
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we are doing our best to give everyone an opportunity to serve! we arent obligated to go to shifts but we still do it to help out, and some people arent even able make it into shifts

brittle swan
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im saying that SOMETIMES for the MAJORITY of the shift, they don't make it obvious they're typing around

warm raptor
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chill your beans people

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🥺

brittle swan
# proud spoke we are doing our best to give everyone an opportunity to serve! we arent obligat...

so if executives are there to just get served by one-two people and then stand around, which i promise you does happen and other people in this thread literally mentioned it !!!!!, what is the point of coming to the shifts to 'help out' when they don't really do much. i can promise you that many of the time i am there, there are a lot of executives who just conversate with their chef friends for a big part of the shift

indigo bough
fallow rain
# brittle swan im not trying to indicate that executives aren't human. many are just standing t...

hii i didn't mean to say that you said executives aren't humans, that's just something to keep in mind when suggesting stuff related to executives. when you're afk in line, i guess you aren't 100% locked in, meanwhile execs have to order from chefs during the whole duration of the shift, which can be exhausting as you can't rlly go on afk while you're being served. they're playing the game as well, making a rule to ban execs from talking to each other or to take breaks, in the end they do take the time to attend the shift and order from chefs. you can't go to kohau and expect people to play it only to order from ppl of course if someone sees their friend you might wanna say hii or talk with them.
i don't think you realize that execs being silly during shifts isn't happening all the time, during icon's shift this morning for example everything went well and as far as i can remember this hasn't happened in a shift i attended recently.
what im trying to say is you can't expect people to do the same thing for like 8 times in repeat without doing anything else. yea shifts can be unfair but i doubt the reason behind that is execs "typing around" like u said
also we all have different opinions i think you should accept that people aren't agreeing w u

jolly fiber
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this isn’t supposed to be an argument, and in the nicest way guys ite turning into one

indigo bough
fringe summit
jolly fiber
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many ppl are taking messages the wrong way and saying it in a rude way, which i mean you can share ops but i feel it should be in a nice way

indigo bough
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in wraps, imo i feel like there's just a misunderstanding of what excs do behind the scenes and thats jt

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it*

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we are creating a lot of unnecessary drama so if we can, can we only add things that would support the OG suggestion and not cause drama

fringe summit
brittle swan
# fallow rain hii i didn't mean to say that you said executives aren't humans, that's just som...

im not trying to put down executives or say shifts are unfair because of them 'typing around'
im just trying to spread a point that shifts could be done way more efficiently if instead done in a way that could speed up every line.
thank you, except im just trying to debate my point. it is my suggestion and i am trying to make people understand what i am saying. whajt you said at the end was sort of backhanded as im going to be honest ive had more people agree with me than disagree! have a good day

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going back to my actual original message, if executives were to get served by people from left/right or right/left as i said, it would go quicker. i don't know what half of the conversations have sidetracked to, yet im just trying to suggest the fact that it could be done in such a way that people don't wait in lines for longer than 20-30 minutes at once, especially due to short shifts

steady shale
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this would be extremely hard

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to moderate if someone cut

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and one would react crazy and everyone would else too

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this is just pure chaos in my mind

atomic igloo
# steady shale this would be extremely hard

Mhm, shifts executives are not planned. Therefore, it would take 5+ minutes to arrange each and every one of us. We all are trying to let everyone serve anyways, if not served, there's always a shift every day. Sometimes even twice a day.

plain cape
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just let execs have early access

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post the server in like staff shouts

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and let them have early accesss

atomic igloo
# plain cape and let them have early accesss

Some chefs join early through servers, some execs just stay for 30 mins and some leave because of mod calls, staff reports, or have done their time being served throughout the shift like "just 5 chefs" or smthn.

dawn verge
# inland kestrel i've had the same problem where most ha+ go in the same lines repeatedly and the...

and @brittle swan im sorry to hear you both feel like youre struggling to get people served during shifts due to slow lanes or HAs standing around. I recommend speaking up during the shift itself. executives dont track individual lane activity; it's up to you to communicate if your lane hasnt moved. I personally make an effort to ask who hasnt served yet to give them a chance before the shift ends. also, if you notice an executive standing around for too long without being served, please report it. shifts should be enjoyable, and I'm sorry that hasn't been the case. we know many people are constantly queued while others get in and don’t get to serve. the executive team can't satisfy everyone, but we try our best to satisfy the majority. lastly, since most executives in a shift are Hibachi Assistants, if youre wanting us to go last and already feel like your lane isn't moving, it's going to be an even longer wait with that new change

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this is just not true. you can get served by your friend but then they have to wait in a line just like everyone else. no executive is allowed to give permission for their friend to skip the line just so they can get served by them

hazy shale
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i dont know what this mean but hell yeah

jolly fiber
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no it doesnt btw. being friends w an exec doesnt give any advantage

warped kernel
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as others previously said, i disagree with this
theres already usually forming a s3
theres no need to make the shifts even more stressing and pressuring for both chefs and executives
you can get noticed out of shifts,
in shifts its not only about you and how much you serve, its the activity yourself too, while they give a huge boost relying on it completely then further on not satisfied w ur results

digital sand
steady shale
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this is def not true, we try to go to everyone and not be bias. this is really wrong if ur trying to become an HA as trying to be friends with an executive is easily noticed and not allowed

steady shale
steady shale
steady shale
steady shale
steady shale
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tried to respond everything and clear it up, but there is over 100 messages so i wont be. its now honestly up to ownership and the respective departments to talk about this

fringe summit
digital sand
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It did happen but that’s not everyone

fringe summit
digital sand
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I’m sorry if that was hinting 😭

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I don’t know what is hinting and what’s not

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digital sand
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digital sand