Feedback
Most of the discussion this week has either been around Blackout, our events, or specifically Counterattack. We don’t have anything to share back all of those, but we greatly appreciate all of the discussions and in particular to see the love for Blackout and the unique Counterattack event. However, one topic we’d like to mention is that for all of Weapon Inspection fans there will be a Developer Diary video coming out soon referencing this. Keep an eye out!
Bug Reports
Since it is a brand-new season, and a huge one at that there have been plenty of potential issues to investigate. Thankfully many are infrequent or rarely happening to only a handful of people, and our community team has been checking through community and social media areas every day to check for new reports of any type of issue. Here is a brief summary of what’ve been looking at some launch:
•Audio Issues, these have been reported in many different ways and we’ve been working with teams since S8 launch to identify and investigate these. Additionally, as of today we have been looking into an issue specifically around hitmarkers not being heard. Thanks for all of the reports on these and we’ll keep working with our teams to try to solve them.
•Season 8 Event Page, we had an issue with the event page not populating and thankfully we were able to quickly fix it! Another thanks to those who reported that one and helped us become aware of it and resolve it.
•Various Camo Texture Issues, these types are thankfully minor in relation to it is just a visual error on a weapon, vehicle camo, or item camo that causes no impact to gameplay, but we’ve been investigating a few and we appreciate the callouts on even these types of issues.
•Several Operators Missing VO, we have a few operators who are missing their unique voices/voice overs (like Alex – Bounty Hunter) and are instead using default male or female operator VO. We want to make sure you hear the great work of the voice actors we work with, so if you see this on any new operators, any time, please let us know so we can try to get that fix in with the next hotfix or major update.
•SMG description errors, we can confirm that SMGSs have not been magically transformed into LMGs despite what their description says in Battle Royale 😉. Looking into it!
•Sniper reticles in BR missing, we are looking into some issues with certain sniper rifles blueprints not displaying reticles in Battle Royale.
•QQ9 – Moonlight Issues, we are looking into an issue with this blueprint not showing a death effect or kill feed notification after the recent update.
•Invisible Characters, right after launch we had various reports of invisible teammates or enemies (usually bots). We believed this was related to the new high resource or low resource download options, but the issue also seems to be resolved. If you are still seeing this issue regularly please report it so we can make sure to stay on top of it.
•Winners Circle Not Displaying, this is a relatively new issue that we’ve only seen a handful of reports for, but if you are seeing an issue with the Winner Circle after a match not populating/displaying then please reach out and let us know.
Support Options
As per usual with any new season we are paying extra attention to any bugs cropping up, so if you see anything please jump into the community or into the support chat to help us investigate it! Here are the two main support options below:
•In-game support chat
•Player Support Website: https://support.activision.com/options
Final Notes
We still have more releasing soon for 2nd Anniversary, whether it is videos, events, or more in-game content, but next time we’ll be sharing a community update will be just before Season 9! Our community team is taking a much-needed rest next week and as a result there won’t be a community update. To give you a tease of that next update, we’ll just go ahead and confirm that Halloween is indeed coming haha.