community-support

[proud root]

Nvidia or amd gpu?

[mental crystal]

what setting i need to change to improve it?

[copper garden]

is there any word on the matchmaking fix?

[mental crystal]

amd

[sterile harbor]

so far my friends and I have been trying solo and squads in turns but just can't get a match while in squads

[proud root]

So theres a bug with amd right now where youll get bad fps and stutters. But they put a fix for it here https://www.escapefromtarkov.com/support/knowledge/432?lang=en

[mental crystal]

i know, ive done this alredy

[royal violet]

i just insatlled the launcher but its not opening, pls help

[wintry otter]

tarkov is using 16gigs of ram and ram cleaners aint helping

[proud root]

Did you update drivers after that?

[mental crystal]

yup

[steady quartz]

yea I have done this as well and it didnt fix the fps issue

[proud root]

It's possible it might not have deleted all it was meant to

[steady quartz]

i've done it twice now

[mental crystal]

like i had this problem with huge fps drops, ive delete nvidia drivers and now i can play with low fps drops but its annoying

[soft smelt]

Im trying to upgrade my tarkov and this screen keeps poping up

[quiet summit]

Please get in touch with xSolla as they handle our billing
https://help.xsolla.com/i-cant-make-a-payment

https://help.xsolla.com/babka

[quiet summit]

Windows + R
Open your run page and type in 'control sysdm.cpl'
Go to the advanced tab, under performance hit settings
Advanced again, and change the paging file size
Select an SSD drive
Untick automatically manage paging file size for all drives
Use 16000 minimum and 25000 maximum
Once you’ve entered your size of virtual memory, click Set, then click OK to apply the changes.
After that, restart your computer and give it another go

Keep in mind this will take up some space on your SSD for as long as you have that volume on

This will also very slightly decrease the lifespan of your SSD

[regal tree]

Do i have to use Display Driver uninstaler if i have very low fps or its going to be fixed because i see it doesnt help to people

[slim spruce]

most of the time this amd problem is fixed with that guide

[proper plume]

amazing wipe experience:
play for 30 min, get kicked from the game, reconnect, get "game completed or aborted" or something like that error, get back to menu without gear as if you died lmao

[vivid briar]

can anyone help? tarkov is literally unplayable for me, i’ve not played in months but now when i load in my frames are terrible and game crashes, took me 10min to get into a scav run then crashes

[quiet summit]

What's your performance looking like?

@slim spruce Did we have anything for infinite loading into the game?

[vivid briar]

i’ve not even had a chance to see, i’ve not changed settings since i played in january but now it really slows my pc down

[quiet summit]

Please monitor

[slim spruce]

not sure

[vivid briar]

like task manager?

[quiet summit]

Yes that works

[royal violet]

i just insatlled the launcher but its not opening, pls help

[pine condor]

someone have picture of all hideout items need for unlock?

[runic axle]

So I was able to play a couple raids shortly after the servers went live, but since then I keep getting a connection error. It happens during "connecting to server" and "awaiting server response".

According to the logs this happens: 2022-06-29 16:01:06.179 -06:00|0.12.12.30.18876|Error|Default|Failed to send internal buffer channel:0 bytesToSend:341
2022-06-29 16:01:06.179 -06:00|0.12.12.30.18876|Error|Default|Send Error: WrongConnection channel:0 bytesToSend:341

So I'm in Canada and I have:

• restarted my PC
• restarted my modem
• ensured windows defender/firewall are off
• ensured there are no modem/router settings that would interfere with gaming ports
• ensured I only have an IPv4 external address (as I have read BSG doesn't like providers with IPv6 only)
• cleared caches
• tried various sets of servers
• tried only 1 server
• tried auto-US
• tried two servers in the EU
• uninstalled and reinstalled the game

[vivid briar]

well on main menu my gpu is at 100% (1050ti) and ram is 84%

[quiet summit]

Are you getting stutters?

Or just low performance

[vivid briar]

kinda both really, i’ve not had a chance to run round in a raid because the FPS is just so low or screen freezes and crashes

[quiet summit]

Try unselecting all servers
Select only the 2 lowest
If you still can't connect, try the next lowest ping pair
Eg. MD 20 ping, CA 21 ping, WY 25 ping, VA 60 ping
Use MD CA first
Then WY VA

[royal violet]

can someone help me with this issue?

[quiet summit]

16 gb ram?

[obtuse glade]

No clue what to do her. I tried to restart pc, unistall and reinstall the game and launcher (Which probably made it worse considering I have to download more stuff)

[vivid briar]

it’s just seems really slow, like the main menu isn’t smooth

[quiet summit]

What is the issue

[runic axle]

Yep. i did that first as I saw you suggest that to someone else. No dice.

[vivid briar]

yes 16gb

[royal violet]

lok at the video

[quiet summit]

Please explain it

[royal violet]

its not opening

[obtuse glade]

No clue what to do

[quiet summit]

Sorry didn't read the last one

Do you have access to a VPN?

[runic axle]

Oh and I tried it with and without a VPN

[obtuse glade]

Unable to download the file
Failed to download "/client/live/distribs/0.12.12.30.18876_522efdde-63e2-4311-bbef-08c22d439ff0/Client.0.12.12.30.18876.zip"
Anyone know what to do? Happens when I try and reinstall/update the game. Already tried to uninstall reinstall which probably made it worse. Also tried restarting my pc in case that was it, didn't work either.

[quiet summit]

Mmm...

[runic axle]

mmmmmmmm

[quiet summit]

Must be.

How long since you were in the last raid?

[vivid briar]

loading into a pmc raid to see if im able to run around

[runic axle]

I think it was 11ish this morning - 5 hours ago

[royal violet]

the game launcher isnt opening

[quiet summit]

Please try and download from the pinned, message from Sessamy

[wanton obsidian]

is anyone having trouble loading the game i get stuck on the very first loading screen and its only started since wipe

[quiet summit]

Have you tried restarting your PC already?

[steady cosmos]

any word on the squad queue being broken?

[royal violet]

yah, like 5-6 times

[quiet summit]

You and me both brother.

I've been here for 15 minutes

[wanton obsidian]

yeah ive uninstalled 3 times since wipe and nothing is working

[quiet summit]

Right click run as admin doesn't work?

[wanton obsidian]

nope

[quiet summit]

I can only assume it's server issues unfortunately

[jade pumice]

the amd fix worked for 2 games, then went back to 8 fps lmao

[quiet summit]

You can try clearing your game files if you want

[royal violet]

@quiet summit i also went into control pannel and turned on framework because i saw a yt video where it said u have to have it on, admin doesnt work, I've basically tried all the normal fixes

[runic axle]

Yeah I was hoping it might be something else I could try, but I guess I'll have to wait until tomorrow. Thanks anyway!

[modest adder]

i need help with the amd im lost

[quiet summit]

Sorry

[wanton obsidian]

yeah i just reinstalled again about 30 mins ago and been looking at the loading screen ever since

[quiet summit]

Please folow the instructions.

[modest adder]

i did but its still confusing@quiet summit?

[vivid briar]

i can’t even tab out anymore, tarkov just makes my entire pc run slow

[mental crystal]

i have another problem, i can join the raid but ma friends have deploy like 5 minutes before me

[wanton obsidian]

@mental crystal do you have the game installed on ssd or harddrive

[vivid briar]

and it takes a minimum of 10min to even get in a game

[regal tree]

Do you have amd?

[mental crystal]

why there are deploy before every player have bean load

[vivid briar]

nah nvidia

[mental crystal]

on hdd but before wipe i dont have this problem

[regal tree]

Same

[vivid briar]

i’m just having so many issues i cba to even try any more really

i’m losing brain cells

[potent viper]

Hey does anyone know when the EFT Editions Sale will start?

[vivid briar]

it does the same thing every time, takes 10min, i hear the game sound then i get a blue non responding circle

“terminated with an error”

[modest adder]

@quiet summit just did all of it and my game is still messed up?

[quiet summit]

Messed up how?

This is for AMD GPU's

[tiny cedar]

Idk whats happening but in this wipe my game is stuttering and I didnt changed any settings, I turned on the FSR and it gave my an fps boost but the issue is the game frames just drop randomly to 15fps or just completely frozes. (16gb ram, 1050ti)

[potent viper]

ok thanks for the answer

[quiet summit]

You can try setting your pagefile size

Windows + R
Open your run page and type in 'control sysdm.cpl'
Go to the advanced tab, under performance hit settings
Advanced again, and change the paging file size
Select an SSD drive
Untick automatically manage paging file size for all drives
Use 16000 minimum and 25000 maximum
Once you’ve entered your size of virtual memory, click Set, then click OK to apply the changes.
After that, restart your computer and give it another go

Keep in mind this will take up some space on your SSD for as long as you have that volume on

This will also very slightly decrease the lifespan of your SSD

[tiny cedar]

K, Imma try that

[quiet summit]

I don't appreciate sarcasm

Just ask again

I didn't see it

[potent viper]

no your good man, a lot is happening right now. my apologies

[quiet summit]

If we're going based on last year - They did a celebration sale for 12.11 from 06/24/2021 - 06/26/2021 --- Seeing as there wasn't one recently ; probably skipping over this year.
Following that sale, there was a summer celebration sale 08/02/2021 - 08/05/2021

There might be one August

Fingers crossed

[royal violet]

@quiet summit i also went into control pannel and turned on framework because i saw a yt video where it said u have to have it on, admin doesnt work, I've basically tried all the normal fixes

[potent viper]

thank you

[quiet summit]

[quiet summit]

Uhh, you said you've already tried reinstalling correct?

[modest adder]

my whole pc is slower now im confused?

[royal violet]

yes

[quiet summit]

I unfortunately don't have an answer for you

[royal violet]

dang

[quiet summit]

Do you have an AMD card or Nvidia?

[vivid briar]

same

[modest adder]

amd

[quiet summit]

What do you mean by Blue non-responding circle?

[wintry otter]

it kinda helped but it seems like my setting for textures won't change from high to low which probably affects stutters and i am nvidia so the graphics fix definetally didn't help

[quiet summit]

Yeah there have been a couple of complaints about that

Not sure what's going on with that exactly

[wintry otter]

it only happens on larger maps like reserve or woods

[quiet summit]

Then very likely it's your RAM size

[wintry otter]

i have 16gb

[quiet summit]

Yes.

[wintry otter]

worked like a charm last wipe

[vivid briar]

like you know the windows loading circle, then it comes up with tarkov not responding

[rancid lark]

since the new update ive been bluescreening on larger maps like woods

[quiet summit]

Oh

[quiet summit]

16 Gb ram?

[rancid lark]

yeah

[quiet summit]

Please try the pagefile size as seen above

[vivid briar]

i’ve cleared cache so gonna try now

[quiet summit]

Windows + R
Open your run page and type in 'control sysdm.cpl'
Go to the advanced tab, under performance hit settings
Advanced again, and change the paging file size
Select an SSD drive
Untick automatically manage paging file size for all drives
Use 16000 minimum and 25000 maximum
Once you’ve entered your size of virtual memory, click Set, then click OK to apply the changes.
After that, restart your computer and give it another go

Keep in mind this will take up some space on your SSD for as long as you have that volume on

This will also very slightly decrease the lifespan of your SSD

[quiet summit]

You've tried the pagefile size as well?

[solid stone]

will Mip streaming setting be enabled soon?

[quiet summit]

Not sure on that one

Purposely disabled though

[rancid lark]

i dont think ill be able to do that as ive only got 19gb left on my ssd, as its a small one

[solid stone]

ok

[quiet summit]

You should be OK

Give it a shot

[rancid lark]

ight

[wintry otter]

i used it before and ive seen the people with the issues now be the ones who had it before so it must be BSG's fault

[quiet summit]

@balmy sunHello, to use #discord-mod-mail please enable DM's to server members.

[final nymph]

im having trouble with the repairing the game launcher screen saying it will take an hour or more and not progressing at all

[proud root]

Just wanted to give a headsup for me using my Nvidia gpu I had the same low fps issue as amd. I did the trick that was supposed to work for amd on my nvidia gpu and it solved my issue of low fps in game.

[quiet summit]

@violet drum Sending you a DM.

[modest adder]

im so lost with this

[steady quartz]

Thanks for all the help already, I have tried the extra ram and the driver cleaner but nothing has worked, anything else that might fix the amd gpu problem?

[vivid briar]

why is load time to get into games so long rn wtf

ugh nothing is working, i’m so confused as to why the game runs awful for me now, i’ve literally not changed anything

[final nymph]

select multiple servers using the launcher

[spark flame]

Where can I see the new BEAR and USEC clothing options?

[vivid briar]

the lobbies in my current server already had like 8 people in lobby

[quiet summit]

AMD GPU?

[quiet summit]

Server high load

[final nymph]

but you want to decrease queue time no?

[quiet summit]

Are you playing with a group or solo?

[quiet summit]

Youtube

[vivid briar]

im a duo

[steady quartz]

Yes, I believe that my 5-10 fps problem is related to my Radeon GPU and have done the driver cleaner twice, done the ram fix, and reinstalled tarkov after a complete uninstall, is there anything else i can try?

[quiet summit]

There have been issues around trying to play more than a solo run

[quiet summit]

Not as far as I know, not yet.

On your TM

Is your GPU being utlized at all?

[steady quartz]

let me check real quick

[quiet summit]

Ok

[wintry otter]

i saw that aswell but it shows utilization with the msi afterburner overlay

[final nymph]

is anyone else having the issue of slow repair time?

[wintry otter]

loading loot is very slow now btw which is what clogs ram im pretty sure

[vivid briar]

anyone else waiting like 10+mins for matching in a group

[main juniper]

me

[final nymph]

known bug solo is the way i think

[quiet summit]

Yes there are some issues

[main juniper]

tbh i cant find a single match in like 2 hours matchmaking

[quiet summit]

May I ask what region you are playing from?

[vivid briar]

damn that sucks

probably get patched tomorrow i guess

[steady quartz]

I loaded into a practice customs, no ai, and was seeing utilization at around 5% with small and short spikes to 25%-30%, I had around 6-8 fps, I checked utilization thru AMD Adrenalin

[exotic oak]

3700x + 3070, last played eft dec 2021, game ran smooth then. however this wipe, i am experiencing awful stutters that almost get me killed

[quiet summit]

16 Gb Ram?

[exotic oak]

yes

[quiet summit]

You can try and set your pagefile size on your SSD.

Windows + R
Open your run page and type in 'control sysdm.cpl'
Go to the advanced tab, under performance hit settings
Advanced again, and change the paging file size
Select an SSD drive
Untick automatically manage paging file size for all drives
Use 16000 minimum and 25000 maximum
Once you’ve entered your size of virtual memory, click Set, then click OK to apply the changes.
After that, restart your computer and give it another go

Keep in mind this will take up some space on your SSD for as long as you have that volume on

This will also very slightly decrease the lifespan of your SSD

[quiet summit]

Hmm...

If you've tried the AMD fix then I'm not too sure

[wintry otter]

it makes no sense for the game to run bad this wipe when it didn't before

[quiet summit]

Did you have an NVIDIA card previously?

[steady quartz]

in the menu I was up around 50% utilization

[exotic oak]

ikr

[quiet summit]

Nitro, i've heard people repeat the same thing over and over again

Just because you've ran it fine before doesn't mean it can't stop acting up now

New updates, new applications on your pc

Plethora of things

People have said that there's no chance it's their hardware

[steady quartz]

yes I had a GTX 1060 before switching to a Radeon 6600XT, when I installed my pc I used DDU to remove my old nvidia drivers, this was around 5 months ago

[wintry otter]

I played it yesterday all fine, this is because of the wipe any highly likely as they took away mip streaming

[quiet summit]

Are you completely sure all the Nvidia drivers are clean off? There was a suggestion that it may be that

[exotic oak]

when the game stutters, my gpu usage goes down to like 5 percent

[steady quartz]

I am sure, I did a complete sweep of nvidia drivers when i got my Radeon GPU and have done the DDU cleaner twice today

[wintry otter]

same

[quiet summit]

AMD card right? Forgive me if i'm going in circles with some of you

Not sure who is who sometimes

[exotic oak]

I have a 3070

[quiet summit]

Oh I see

[cerulean crest]

is loading loot super slow for you guys all of a sudden too? I’m like getting into raids super late, never happened before

[fiery remnant]

does anybody know a fix for this?

[exotic oak]

did you install the game today

[wintry otter]

same but they keep blaming hardware

[cerulean crest]

no just the patch

[exotic oak]

is your game on an ssd or hdd?

[cerulean crest]

I have never had these issues in past wipes

[quiet summit]

I'm not saying it's strictly hardware

I'm just saying it's not a 0% chance it's not hardware.

[humble wolf]

updated drivers and stuff still stuttering like crazy on 2060 jesus

[slim spruce]

See the manual install method in the pins of this section

[cerulean crest]

how can it be hardware if we had no issues yesterday

[steady quartz]

In menu I use between 30% and 50% utilization at around 600-800 MHz clock speed, but once in raid it is 5% utilization and around 1710MHz clock speed

[cerulean crest]

100% has to do with the patch

[quiet summit]

Nvidia card as well?

[steady quartz]

AMD Radeon 6600XT

[quiet summit]

Ok

[exotic oak]

definitely

[quiet summit]

Yeah the fix doesn't work with everyone

[onyx valley]

why cant i play a raid with anyone it will only let me play solo

[fiery remnant]

I'll try, thanks!

[quiet summit]

Yeah bugged

[cerulean crest]

Like now I load fine but when I get to awaiting session start my gpu usage sits at 0 and game crashes. Scavs work fine tho…only on pmcs

[onyx valley]

any eta on when its fixed?

[quiet summit]

Nothing yet, have to wait and see

[wintry otter]

works for me and my friend when both of us turned on auto servers

[quiet summit]

I know it's in your name but, both EU?

[wintry otter]

yeah

[quiet summit]

Ok

[sonic galleon]

We can`t join the Game in a Group, when i play alone it works very good, but in Team not 😦

[steady quartz]

I believe that the FPS stuck at 5-10 might be a game bug, as I was playing as recent as the server shutdown last night and was running the game fine, AMD Radeon 6600xt

[wintry otter]

it looks like the texture settings are staying at high no matter the setting

[cerulean crest]

For me everything kids fine but the second the screen gets to awaiting session start my gpu usage stops to 0% and takes about 15min to get into the raid. I load in late but then it’s fine

[novel gull]

why am i going against 4 mans but i cant queue with me and my 1 friend?

[final nymph]

because its wipe day

[cerulean crest]

this is so dumb

[wanton obsidian]

@quiet summit Did you ever get past first loading screen bro

[wanton obsidian]

damn i honestly thought it was a me problem but clearly not

[lofty linden]

I have the jaeger note but it won’t let me turn it in ?

[wanton obsidian]

its not in your quest inventory

youd have to move it to the top box before you hand it in

[lofty linden]

The in raid one?

[final nymph]

yes

[lofty linden]

Same thing 😔

[final nymph]

go to mechanic tasks select hand in on the grey box

[quiet summit]

Please head over to the trader directly

Not the tasks tab

[lofty linden]

OOOOO

[final nymph]

youll have to do that for every hand in quest or atleast most

[lofty linden]

I’m sorry guys thank you

[cerulean crest]

gpu usage is fine loading until I get to awaiting session start screen then it hits 0 and then I get a game aborted message????

[wintry otter]

@quiet summitdo you know if the devs are aware of the low gpu utilization even on nvidia gpus?

[quiet summit]

Were you the other one with Nvidia?

[steady quartz]

can you put your settings in the chat because I am also experience low gpu util

[quiet summit]

@exotic oak / @wintry otter Can you two please submit a bug report for your GPU utilizations - Then give me the ticket numbers

[wintry otter]

yeah i will, also i am trying to move to another drive to see how it works although that might make no sense

[quiet summit]

Worth trying everything

[quiet summit]

Just want to be sure, you were the other Nvidia card correct?

[wintry otter]

yes

[quiet summit]

Ok thank you

[cerulean crest]

We all are bro 😦

[quiet summit]

@steady quartz You were the AMD card, did the steps and it didn't work correct?

GPU usage still dookie?

[steady quartz]

yes that is correct

[quiet summit]

Do you mind sending a ticket in as well, giving me the support ticket number

[steady quartz]

still very dookie

[quiet summit]

Dookie as in less than 10%?

[steady quartz]

Yes it sits at around 3%-5% and spikes to 25% for less than a second every so often in raid, and i can submit a ticket

[quiet summit]

Perfect thank you

[quiet summit]

Can you submit a support ticket on your launcher? I'm going to send your ticket in along with mine

I still can't get in the game.

[wanton obsidian]

yeah i sent one earlier do you need the number for it

[quiet summit]

Yes please

Thank you

[wanton obsidian]

no worries bro i been waiting on wipe for like 3 months its finally here and this happens lmao

[grave cosmos]

Hello i have a question about DLSS

[jagged kelp]

anybody have issues getting there code verification? i installed the new update then it said i need to verify my account with access code. i got that code but the installer didnt have a spot to put the code. so i relogged and they havent sent me a new code yett.

[quiet summit]

Same

[quiet summit]

Yes?

[grave cosmos]

I normally run at 1440p ingame, when i enable DLSS do i drop the resolution to 1080? and itll display the same detail quality with DLSS on? Or do i just enable it and leave everything the same

[quiet summit]

What email domain do you have?

[jagged kelp]

gmail

[quiet summit]

It should show close to it

[charred fog]

Is there a way to change my resolution outside of the game. I changed my display resolution to 8k and it bugged

[quiet summit]

Please see here for tips.https://forum.escapefromtarkov.com/topic/111372-not-recieving-an-e-mail-verification-code-from-launcher/page/47/?tab=comments#comment-1896140

[jagged kelp]

i got the first one but i didnt have spot to verify the code so i had to resend it

[grave cosmos]

the resolution didnt change when i enabled DLSS ingame. so do i need to change the resolution from 1440 to 1080? or do i keep it at whatever my native resolution is at and just simply enable DLSS?

[quiet summit]

Navigate to the following directory
C:\Users\%username%\AppData\Roaming\Battlestate Games\Escape from Tarkov\Settings
Game.ini

You should be able to find it there.

[quiet summit]

You set native, then depending on DLSS quality is what it renders up from

Quality = Pretty high but not native

Probably 1080p

[jagged kelp]

@quiet summitty ill tryt hat

[quiet summit]

Ok

[steady quartz]

@quiet summit my ticket: Request #15666146 created.

[grave cosmos]

So if i set native resolution to 1440p and then DLSS to Performance itll automaticcally change the output resoultion?

[quiet summit]

Thank you very much

[quiet summit]

Output resolution will be 1440, upscaled from a lower resolution
correct

[steady quartz]

Yes is there anything else I can do for my game or for you?

[grave cosmos]

okay im confused again

[quiet summit]

Unfortunately that's all i've got - If you're confident there's no more remnants of your old Nvidia drivers

[quiet summit]

No do not set it here

Leave this native

Go in-game, it should be native as well

[quiet summit]

Yes

[grave cosmos]

these are my settings right now. So just leave it like this then? or change Screen Res to 1080p?

[quiet summit]

So "Balanced" means it's a set at a medium resolution

No

Leave everything native

DLSS quality is what you want to be testing

[cerulean crest]

is there a way to get my gear back… my@gpu usage is fine til awaiting session start then I get server connection lost message once I finally get in… I go to rejoin the raid and same thing happens until I got MIA in raid :))))))))

[quiet summit]

Unfortunately not

[grave cosmos]

got it, i just thought it was wierd that i saw 1-2 fps gain over enabled forsus disabled

[steady quartz]

I am confident, I followed a guide to uninstall all nvidia drivers when i got my new gpu 6 months ago and have done the driver cleaner on the forums twice exactly as directed

[grave cosmos]

thanks Awacs

[quiet summit]

Yeah mileage may vary depending on system and utilization

[quiet summit]

Ok

[quiet summit]

Sure thing

[willow pelican]

any fix for the amd graphics thing

[quiet summit]

Yes please check top pin

[cerulean crest]

so it’s a game issue not hardware issue right

[quiet summit]

in this channel

[steady quartz]

Thanks for the assistance

[quiet summit]

It's not your hardware

Game issue

[charred fog]

I am still getting low fps on my AMD gpu

[quiet summit]

Sure thing, sorry we couldn't fix

[quiet summit]

Past the fix in pins/announcements?

[cerulean crest]

is there an ETA on a fix?

[charred fog]

Yea

[vivid briar]

is bsg working on group playing ?

[quiet summit]

Servers will probably even out as the day goes on

[quiet summit]

I can only assume so, a lot of people are affected

[strong stirrup]

yea, i just want to play with my friend, really hope it gets fixed soon :( cant queue on like any map

[steady quartz]

No problem, I understand the unpredictability of these things, and I'm glad I could send a bug report in to help

[cerulean crest]

it’s not really the server tho. Once I hit awaiting session start I get 0% gpu usage and either the game crashes or I finally load in after 10+ min with 1fps and instantly get server connection lost message

[quiet summit]

Oh you have an issue wit that

Nvidia or AMD?

Are you flying solo or with a friend?

[cerulean crest]

Nvidia. Scavs work fine, only on pmc when I get to awaiting session start screen (after loading loot) does the gpu hit 0

[quiet summit]

You guys should be able to fly solo

Bug with groups at the moment

Yes I know

Some groups only solo works

Try playing in pairs

Or

Try a different group leader

^ Try this first

Please let me know

[quiet summit]

I fixed mine

Are you free?

Can you hop in a call with me?

[chrome python]

Hi me and my friend aren’t getting in a match but we do when are solo any fix?

[quiet summit]

Try having the other person host

[cerulean crest]

Nvidia. Scavs work fine, only on pmc when I get to awaiting session start screen (after loading loot) does the gpu hit 0

[chrome python]

Did that

Didn’t work

[quiet summit]

Unfortunately going to have to fly solo for now

[quiet summit]

Did you have an AMD card before by chance?

[chrome python]

Ok so a server bug?

[cerulean crest]

Nope never had amd

[quiet summit]

Can you please submit a bug report on your launcher and send me the ticket number?

[quiet summit]

Yes

[cerulean crest]

and I played tarkov almost daily for the last month and never had this issue

[quiet summit]

Groups rae kind of buggy right now

[quiet summit]

Yes you are not the only one

[chrome python]

THanks for the help

[quiet summit]

Sure thing

[slim spruce]

@cursive bloom to use mod mail your dms to sever members must be open.

[cursive bloom]

dumb

don't want scams but understandable though

[twilit yew]

do i lose scav karma for shooting a fellow player scav as a scav?

[cursive bloom]

not shooting but killing (but you get agrod on)

[quiet summit]

@slim spruce If anyone can't load into game, (Can't even select characters, just stuck on splash) have them try and navigate to
C:\Users\%username%\AppData\Roaming\Battlestate Games\Escape from Tarkov - Make sure entire folder not set read only

This is just my case

Don't know if it'll work for everyone

Infinite loading on initial splash

[spare talon]

#lfg-info

[shy garnet]

Completed "Introduction" to unlock Jaeger and got a back end error. I received the mailed quest reward but didn't unlock Jaeger. I can't reset my account until July 20th so I'm trying to reach out and see if anything can be done possibly. I made a Support Ticket #15656037

[livid marsh]

im on woods as scav i have outskirts extract but its not working ?

[frosty token]

first raid, amd 6700 xt. 1fps. cant move, any help?

[steady quartz]

something is going on with gpu utilization with amd cards it looks like, and possibly some nvidia cards

[quiet summit]

Most AMD have a fix

Nvidia nothing yet

[jagged kelp]

@quiet summitfinally got the email ty!

[quiet summit]

Fantastic

No problem

[wanton obsidian]

@quiet summit sorry bro just see this i think i fixed mine aswell i got past first screen i changed the graphics.ini to 1920 by 10 and took it off read only and seems to have worked appriciate you bro

[quiet summit]

Oh the fix worked?

Ok great

Good to know

[unkempt crescent]

Hey I completed the Introduction task on wood turned it all in got the rewards but Jaeger didn't unlock for me

[lime yarrow]

Anyone know how to fix everytime I go into a raid I get the blue screen of death (I have played 5 wipes and this is the first time anything like this has happened )

[unkempt crescent]

I'm having the same issue

[vivid briar]

im freezing up every time i get into game / fps drops to 1

[meager orbit]

who else here cant get into a scav raid? i can get into a pmc raid just fine

[shy garnet]

can't even reset game profile, im afraid we might be screwed until july 20th unless they fix it up for us, who knows

[unkempt crescent]

yeah its looking like that might be the case.... I hate it too was the first time I have got to play on wipe day and now this.

[valid fossil]

does anyone know why i cant get in to any raids???

[cerulean turtle]

Any good way to get my CPU usage above 20% I have a 5900x and wish to get some more frames out of it.

[vivid briar]

@quiet summit im running an nvidia intel chipset and the game is freezing on entering a match / was fine before the wipe. any pointers?

[shy garnet]

i recommend posting to the major bugs reporting reddit thread to hopefully get some visibility. 4 or 5 people have posted about it already including me

[echo saddle]

anyone else know how to fix mouse cursor stuck up in game its blocking sights

[boreal ruin]

same

[boreal ruin]

you have amd card?

[vivid briar]

no an intel card

[quiet summit]

@lucid escarp Which one worked?

Sorry your message was automodded

[valid fossil]

does yours just sit on match making?

[boreal ruin]

try the amd fix it could apply to your card as well and it wont hurt your computer in any way it just removes bloat nvidia stuff

[vivid briar]

kk i will tell you how it goes

[quiet summit]

How's your memory while you're lagging?

[boreal ruin]

yes

[lucid escarp]

the 1 in the infinite loop, loading screen

[quiet summit]

Fantastic good to hear

[vivid briar]

i cant even see it because my pc freezes up until the game crashes out

[quiet summit]

If anyone can't load past the splash/initial screen

Please navigate to
C:\Users%username%\AppData\Roaming\Battlestate Games\Escape from Tarkov - Make sure entire folder not set read only

[vivid briar]

but i imagine it isnt so great

[quiet summit]

how much ram are you running?

[cold crystal]

do you get exp as a scav

[vivid briar]

16 gigs

[sterile reef]

how can i boost fps

[vivid briar]

as i said it was fine 0 lag b4 wipe

[viral oracle]

Unable to download the file
Failed to download "/client/live/updates/0.12.12.15.18807-0.12.12.30.18876_522efdde-63e2-4311-bbef-08c22d439ff0/Client.0.12.12.15.18807-0.12.12.30.18876.update" Im having this issue

[elder acorn]

is anyonegetting high matching times on pmc?

[exotic oak]

I just submitted a report. Where can I find the ticket number?

[quiet summit]

Are you playing with a group?

[elder acorn]

yes

[quiet summit]

Please try and download from the pin from Sessamy in this channel

[quiet summit]

There are currently problems with group Matchmaking

[elder acorn]

your the shiz ill keep trying!

[quiet summit]

You guys should be able to run solo though if you guys want to do that

[quiet summit]

It should be right after you submit

[elder acorn]

even a scav on reserve solo was up to 8 minutes

[quiet summit]

Oh Solo?

Are you on auto select servers on your launcher?

[elder acorn]

yea i ran a solo raid on reserve and got 8 minutes the joined a buddy and same on pmc customs trying a woods scav now but nobody seems to be on the server?

[elder acorn]

also no i select my servers

[boreal sundial]

cant load into raids with friends only can solo, is this a known issue?

[quiet summit]

I can't really give you pointers if I don't know what your usage is at while you're crashing unfortunately

[quiet summit]

Yes

[boreal sundial]

@quiet summitthank u!

[edgy radish]

are you guys able to join a raid as a team? I teammed up with my friend and it's taking me 30min+ to join a raid

[elder acorn]

still greatful for the assist much appr.

[ruby jewel]

anyone got any input on how to fix this in #videos #videos message ?

[quiet summit]

Yes you're not alone, problems with squad matchmaking.

[ruby jewel]

I had this happen before without FSR, this is with FSR

[edgy radish]

@quiet summitthank you

[quiet summit]

How's your ram usage during this?

[quiet summit]

Sure thing

[ruby jewel]

in the clip it's using 14.5gb of 16gb

[vivid briar]

my friend is very laggy and has amd he did the fix 2 times

[quiet summit]

You can try and set your pagefile size on your SSD.

Windows + R
Open your run page and type in 'control sysdm.cpl'
Go to the advanced tab, under performance hit settings
Advanced again, and change the paging file size
Select an SSD drive
Untick automatically manage paging file size for all drives
Use 16000 minimum and 25000 maximum
Once you’ve entered your size of virtual memory, click Set, then click OK to apply the changes.
After that, restart your computer and give it another go

Keep in mind this will take up some space on your SSD for as long as you have that volume on

This will also very slightly decrease the lifespan of your SSD

[tight arrow]

yo wsup im trying to install the update and it tells me error while installing the update. Error: 104006

invalid distance code

[quiet summit]

Please download manually through the pins on this channel.

Third pin

[quiet summit]

Can you also manually download from pins?

[tight arrow]

that should fix it?

[quiet summit]

It will skip the problem since you're downloading the files directly from zip

[tight arrow]

i dont uninstall the game right?

[quiet summit]

It's a complete new installation

[quiet summit]

Have you tried to launch launcher in admin mode yet?

[tight arrow]

Nope

[quiet summit]

Please try that.

[tight arrow]

now its repairing

it says integrity of game files has been compromised

[ruby jewel]

ok, done. should i let you know if it helps?

[quiet summit]

Sure if you would like

[ruby jewel]

alright, i'll respond eventually when i can play again

[tight arrow]

it just keeps saying repairing the game and it doesnt start

[lime yarrow]

Anyone else get the blue screen of death when they load into a raid?

[quiet summit]

Have you been monitoring your performance?

[azure wyvern]

I did the AMD fps thing that was recommended. Did it all correctly but i'm still getting 3 fps in a tarkov raid.

[quiet summit]

Can you please submit a bug report - DM me CPU/GPU/Ram size/Maps of issue and your ticket number please?

[lime yarrow]

I will check

[azure wyvern]

Alright.

[umbral hound]

does anyone know how to find the dorm 114 key its not in the blue car on customs anymore that jacket just spawns an afak

[sterile totem]

can i team up now? or group still bugged

[light void]

Yea what moseley said

[vivid briar]

So basically hitreg does not work huh?

[plain blade]

Bro i cant purchase anything from anyone and i have 500,000 roubles so? I've restarted and i still cant even purchase a balaclava

[summer leaf]

it worked for me hours ago

[plain blade]

it works been running a trio!

[slim spruce]

click the check box in the blue banner

"fill all"

[rare gulch]

hello i can't login to my account suddenly because my account was bind to a phone number

and it's not my phone

[slim spruce]

You can't log in on the website or the launcher?

[rare gulch]

both

[slim spruce]

What do you see?

[rare gulch]

it said it send a verification code to a phone which it doesn't excist

[slim spruce]

You mean email?

[slim spruce]

oh

Do you own the game on that account?

[rare gulch]

yeah

[slim spruce]

Please contact [e-mail]

[rare gulch]

i bought it, with my own card and my email

[slim spruce]

Just now?

[steady quartz]

Hey @slim spruce just wondering if there is any new news on the AMD GPU fps problems, and thanks for the support

[rare gulch]

yeah, i was playing yesterday

after wipe i can't get on and i didn't get any message

[slim spruce]

Please contact support via email

[rare gulch]

ok

[slim spruce]

Yes, https://www.escapefromtarkov.com/support/knowledge/432?lang=en

[steady quartz]

@slim spruce Thank you!

[rare gulch]

this is frustrated... can't play after a day of work at wipe day

[cloud sentinel]

hey guys im having an issue loading up the game its just the spinny circle in the bottom right anyone know why its doing this?

[teal rose]

Are you affected by it?

[steady quartz]

Yes I am, Ryzen 3600, Radeon 6600XT, 16gb ram, Tarkov on SSD

[teal rose]

What is your texture quality set to?

[woeful hound]

why cant i queue with friends

[solid vigil]

when loading the map lighthouse(only lighthouse) in queue, my pc blue screens. anyone know anything?

[steady quartz]

Medium

[proud root]

@slim spruce I'm having an issue with the fps on my game. My specs are 3060ti, 12600k, and 16Gb ram. I can do offline raids perfectly fine no stutters with bots, and the offline ends up using more ram. But when I switch to online it uses 80% ram and stutters like crazy

[vital delta]

Downloading tarkov on a new PC, and gets this error message
Unable to download the file
Failed to download "/client/live/distribs/0.12.12.30.18876_522efdde-63e2-4311-bbef-08c22d439ff0/Client.0.12.12.30.18876.zip"

Should I delete all files and just restart the download?

[slim spruce]

Try adding 16000MB minimum and 25000MB maximum page file to an SSD as shown here:
https://www.windowscentral.com/how-change-virtual-memory-size-windows-10

If that does not help you may need to upgrade your ram.

[proud root]

Just weird because Yesterday it had no issue whatsoever. But since today it's started having issues

[teal rose]

You shouldn't have to do that at all.

[teal rose]

Does it happen only in online mode, or offline too?

Seeing someone just posted a similar issue, might be worth checking if they are connected.

[slim spruce]

This tends to always happen after every patch

16GB suddenly not being enough

[trim nacelle]

are NA servers down right now me and my friend have tried to load in solo and duo and both times 30 minute queues

[teal rose]

Has nothing to do with that.

[slim spruce]

[steady quartz]

both online and offline, went into a customs at start of wipe earlier today and it happened and have gone into several offline raids today and I see the same fps problem in every raid

[teal rose]

Alright, can you go into an offline raid, open your console, type in fps 3 and send a screenshot of the overlay in the top-right? Then open your AMD software and send a screenshot of the reported VRAM usage in there too.

[honest void]

Anybody having this issue when trying to load in? Im stuck on this shit for hours i just re installed the game and still does it even changed servers.

[teal rose]

Any outdoor map should be fine.

[lavish oak]

is loading with friends issue being worked on? some of my friends are literally considering uninstalling over this..

[steady quartz]

yes of course give me a few minutes

[teal rose]

Thank you.

[trim nacelle]

yeah ive had it happen for the past hour

[honest void]

And is it still doing it how do you fix this?

[teal rose]

Server issues are known and common right after a wipe.

Give it a day or two and it should be much better.

[light void]

Can you and your friends just not play solo for a day😭😭

[trim nacelle]

yeah i tried to uninstall reinstall swap my wifi and swapping servers

[lavish oak]

i can, its my friends who just started who are frustrated and dont know the intricacies of wipe day etc

[fringe geyser]

same issue...im guessing its a weird server problem

[cloud sentinel]

probably

[brittle shuttle]

changing to automatic server doesnt work anymore, too many people shared the trick....

[steady quartz]

I have 8gb of video memory btw @teal rose

[brittle shuttle]

amd cards are broken

[teal rose]

Not necessarily. It happens on Nvidia too and I have no issues on AMD rn.

[brittle shuttle]

idk i havent seen a single person with nvidia having problem, but all amd's do

[teal rose]

Thank you, that is valuable data.

[brittle shuttle]

and bsg says its only amd so

[steady quartz]

anything else that could help?

[proud root]

I've been having issues all day on 3060ti

[kind whale]

Does anyone know why the game is running like, a lot worse for me now that the wipe was implemented? I have an NVIDIA 1660 TI and the game ends up using so much ram that 83% of my ram gets used, it didn't use that much before and now my frames are really bad in online raids and I stutter a lot

[teal rose]

Can you send screenshots of your ingame settings? Game, Graphics and PostFX?

[kind whale]

My game seems fine in offlines ^

[steady quartz]

Yes I can, just a moment

[teal rose]

Thanks

[steady quartz]

@teal rose I believe this is all of it

[soft smelt]

Anyone else not being able to find a match in customs

[proud root]

Could packet loss cause framerate issues? I noticed in battlefield 2042 when the servers were overloaded packet loss cause bad performance

[teal rose]

No, because it happens in offline mode too.

[proud root]

For me its the opposite issue. I can do offline perfectly normal but online is when My performance is scuffed

[teal rose]

Yeah, that seems to be a different issue.

[kind whale]

Same here

[steady quartz]

@vir I created a ticket earlier if you would like to see that: #15666146

[tight arrow]

i need help should i extract the manually download files on escape from tarkov_Data?

[teal rose]

I forwarded the additional information. Hopefully it helps get it fixed soon.

Thanks again

[steady quartz]

Absolutely, if there is anything else you need from me I'll be sticking around here for any updates about the situation, and thanks for the help!

[teal rose]

👍

[lime yarrow]

My game keeps crashing when i load into raids

i got 16gig of ram and i have never had this issue before

[boreal ruin]

yes

[fresh lion]

Fix these crazy load times already. We have learned nothing since Beta?

[slim spruce]

What is your ram usage at before this happens?

[lime yarrow]

just with tarkov open and a few other apps around 50%

[slim spruce]

Can you go to Start (in Windows) > type "view reliability history" and see if there's any error entries for when you crash? Look at the details and look for the fault module name for a clue to what's causing it.

[floral apex]

the compass model is pretty fucked lmao

[slim matrix]

Think I found a bug

We aren’t able to use car extracts, we had the money too

It said it transferred but it didn’t take our money, and the timer didn’t start
(At least for woods we can’t )

[slim spruce]

This is known.

[slim matrix]

Ah ok

[supple lake]

can someone help with the amd fix i have followed the directions but it still doesnt work

[slim matrix]

Do we know what’s breaking it?

[kind whale]

Is the bug that's happening with AMD cards doing the same thing for NVIDIA cards?

[lime yarrow]

this is all there is. It when i try and load a raid the game crashs

[slim spruce]

Nvidia graphics?

[lime yarrow]

yea

1060

[slim spruce]

reinstall the graphics driver in the custom option with clean installation checked

[simple tartan]

im not able to join the duo,trio vc but are able to join level vc(lfg customs)

[tired marsh]

Hello everyone I'm having a invalid nickname issue I've always have used same username as the one ive always had'

[lime yarrow]

this will sound dumb but i have never done that before where can i find this

[supple lake]

@slim spruce can you possibly help with the amd fic

fix

[kind whale]

someone took it this wipe probably

[slim spruce]

I don't know how to help past that that they have released

[kind whale]

@slim spruce Do you know how to help with NVIDIA cards issues?

[slim spruce]

With the 0 fps problem, no. It appears to be a game issue.

[tired marsh]

I dont think so because any digit I add it still says invalid the only way my name seems to work now is if I take out the word black

[kind whale]

I also get a high memory usage when playing tarkov now, higher than previous wipes

[slim spruce]

with the pc crashing?

[kind whale]

It doesn't crash the pc, my memory usage goes up to 83% with discord and tarkov running while in raid

[slim spruce]

When was the last time it was fine?

[kind whale]

like 83% to 93%
Last wipe it was fine I'm pretty sure

I have 16gb of ram

[vivid briar]

i messed with the graphics settings and was able to get it working

[novel gull]

i just came back, is the glitch where you cant play with friends still a thing?

[slim spruce]

Please send in a bug report in the launcher and send me the ticket number

[lime yarrow]

i get this off the nivdia website right

[vivid briar]

after 10 minutes should i reset my match making?

[slim spruce]

yes or in nvidia geforce experience

driver tab > top right one of the sets of 3 dots

[kind whale]

Sent it, ticket is #15670194

[reef canopy]

Is anybody else having problems getting the email verification code while trying to login to the website? Trying to gift a copy to my friend, but I have to login to the site and I'm not getting a code to my email.

[slim spruce]

Thanks

[lime yarrow]

i gotta download a driver update so i will do that then look

[slim spruce]

during the update use custom install > clean installation

[lime yarrow]

ok

in tarkov should i be using auto ram cleaner cause i never had it on

[manic quarry]

will email change be in game at least at release??

[safe needle]

Hey if anyone can get into a game w their friend , can you dm me and lmk , its not working for me

[distant robin]

what’s this?

[bitter rivet]

servers are under heavy load and matchmaking is slow.

I cannot sign in with 2fa on the website.

[reef canopy]

Hey @signal pike, it says you're tech support. Emails don't seem to be getting sent (tried with two people now) from the website. So beta keys aren't being sent, and logins are effectively broken.

[slim spruce]

are you on a VPN?

[slim spruce]

keys are not sent through email unless they are gifts

if you buy the game you just log in

About the email problem, please try another browser.

If you can't log in try this link to see if the launcher works with that email system: https://prod.escapefromtarkov.com/launcher/download

[reef canopy]

Tried two computers, two browsers, two different EFT accounts, and @bitter rivet is also reporting the same thing above ^

[slim spruce]

You can log in on the website?

[spark saffron]

is duo queuing like impossible rn

[reef canopy]

@slim spruce that's the screen nobody can get past

[valid basin]

any queuing other than solo is almost impossible

[reef canopy]

It's impossible to get the code in our emails.

[slim spruce]

Please keep trying. Sometimes that fixes it.

Otherwise if you own the game, use the link above to download the launcher.

The launcher email system is not the same as the website from my experience.

[reef canopy]

Sure, but, I'm trying to gift a copy to a friend.

and ALL ability to login to the website is currently broken, with no outgoing email

[humble wolf]

hope they find fix or bring back mip streaming, even after pc upgrade im 1 to 60 fps jumping perma and freezing

[spark saffron]

how are atreamers getting in thoooo 💀

[reef canopy]

I believe this is likely a slightly bigger issue

[slim spruce]

You will need to email support at [e-mail] for support if you can not log in properly.

This is not a new problem.

[reef canopy]

The inability for people to login at all is not a new problem? Then why is it not fixed?

[valid basin]

no clue spent the last 3 hours trying to group raid

[spark saffron]

this is so sad

i feel that tho

[lime yarrow]

even after the clean install it still crash's after i finish loading the map in the pre raid screen

[valid basin]

spent 44min in que just for it to say no raid found

[slim spruce]

Please submit a bug report in the launcher about this

[lime yarrow]

i am

[near basin]

same thing is only happening to my friend as well. yesterday he was able to get in raids now we cant find a raiding while searching with him we can instantly without him

[austere bison]

i cant even log in, because im not getting the email. just got a 5d cooldown beacuse of it, great design if u ask me

[slim spruce]

If you wait an hour or so that usually lowers

But the emails sometimes come through later.

[austere bison]

hopefully, tho ill probably have a couple days of cooldown anyway

[dry cove]

my anti cheat keeps crashing while im mid raid anyone know of a fix?

[broken dust]

sometimes my game completely freezing and i have to close it and reconnect, what can be the cause?

[novel gull]

did anyone else get something from prapor in their inbox?

[reef canopy]

There is very clearly an ignored major issue in the email queue on the website and no emails are sending, so you're effectively blocked from accessing your account.

[copper garden]

I love how I can only solo que but I am running into five mans

[nova fable]

how do you actually gift the game over your purchased the gift it

[glacial rune]

having same issue 😦

[slim spruce]

You get a code in your email and give that to your friend, and they make an account on escapefromtarkov.com and sign in, and enter the code in the promo code section on the profile page.

[nova fable]

okay

[left shoal]

This never used to happen to me until todays update. My loading loot gets stuck at mid 60%'s. I literally can't play because it takes so long to load and it just says "match aborted" and it disconnects me.

[slim spruce]

AMD system?

[left shoal]

No

[atomic pulsar]

its works , thanks

[reef canopy]

Except email doesn't work currently... should probably let folks know that... before they spend money.

[left shoal]

@slim spruce

[slim spruce]

You have an intel cpu?

[left shoal]

Yes

[slim spruce]

Verify integrity of game files in the launcher.

[steel garnet]

me and my friend are trying to load into a raid and we've been stuck on matching for 10 minutes

[vivid briar]

If I still didn't receive EFT EOD edition even though I bought it 8 times
can I still get banned from Xsollas if I cancel the payments via paypal

man xsollas is just a shit show

[left shoal]

Where is the option for that

[slim spruce]

on your name in the top right and then in that list

[left shoal]

ok

[slim spruce]

You need to contact xsolla first because a forced charge back will get you banned from xsolla.

Sorry, but you should wait to be safe.

[hearty bramble]

After 6 and a half hours I figured out my issue

[slim spruce]

?

[left shoal]

what was ur issue

[vivid briar]

Do you know if Xsollas live chat is still a thing because I don't think it works?

[hearty bramble]

I had to reformat my SSD from MBR to GPT then update windows 10 since I hadn't been able to in like 3 years. Went through a nightmare of not posting and nearly destroying my PC but now I can stay in raid for longer than five seconds before getting an error

[slim spruce]

It is still a thing yes

[slim spruce]

The only thing GBT vs MBR will do is allow you to use UEFI bios?

[hearty bramble]

This is what I kept getting over and over

[slim spruce]

hmm

[hearty bramble]

Yes, and I needed UEFI to update my windows version

[slim spruce]

Ohh

I got it

[slim spruce]

Since when? This month's update?

[hearty bramble]

This wipe was when the error started happening yeah, the windows update error has been a thing for me for like 2 or 3 years though

I just ignored it since it never caused problems until now

[slim spruce]

Oh yes, battleye problems are common with outdated windows versions

[proud root]

@slim spruce I moved my game over to my m.2 and that seemed to solve my frame stutters and all that. Was working on my regular ssd before so I’m not sure why now but that’s what I did to solve my problem. Figured I’d let you know

[slim spruce]

[hearty bramble]

I run mine on m.2 and still get stutters, no telling what it could be sometimes

[proud root]

Yea seems inconsistent with what fixes it

[vivid briar]

Im not getting any codes for the email verification thing just me?

[urban pilot]

<@&551452465233657859> Bro fix your game can't get into a server with more than one person in my party

[fleet prawn]

Dous are broken but trios + work atm just takes while

[slim spruce]

This is a known problem.

[young apex]

Thats though @urban pilot

[charred hound]

my friend is crashing as soon as he tries to load into lighthouse but just lighthouse

[waxen crow]

<@&551452465233657859> whats up with the server load times?

[urban pilot]

I just wanted to remind you incase you forgot sorry man 😢

[fleet prawn]

But atm I learnt to deal with these queue as it will go away just as it has in the pass just so many players playing atm

[leaden steppe]

Anyone else get really bad server load times?

[vivid briar]

Im just non stop crashing everytime I load in

[charred hound]

@fleet prawn duos are fine I’ve been queuing with my friend now for like 5 hours

[vivid briar]

its so annoying

[rough solar]

It will not send me an email verification code?

[waxen crow]

are you connected through steam?

[vivid briar]

...

[fleet prawn]

Bruh

[charred hound]

My friend crashes every time he tries to load into lighthouse but just lighthouse any tips?

[waxen crow]

trust me bro

[vivid briar]

how do I do that

[covert radish]

they keep telling me they sent me a code to long it and it has not send i just wanna redownload it from the website onto a different drive is there a way i can just move all the files onto a different drive or do i just needa wait i guess?

[waxen crow]

like adding a game through steam

[vivid briar]

I can only add the launcher through steam

[boreal ruin]

find it on your hard drive and add tarkov not the launcher

[vivid briar]

alright

[waxen crow]

you have to link the code

[young apex]

Whats the normal wait time for a match, is it worth staying on?

[thorn shore]

just got back into my account just to find out my username was changed

[quiet summit]

Group queues are kind of bugged - Solo queueing is fine

[thorn shore]

and i can’t revert it

[urban pilot]

can you fix it

[quiet summit]

No

[leaden steppe]

So just fix it?

[quiet summit]

have to wait for a fix

[urban pilot]

k pop stan

[vivid briar]

now it just wont load past the menu

[waxen crow]

why isnt the queues working bro?

[waxen crow]

yeah you need to reinstall tarkov

[vivid briar]

19:42:30: [INFO] Blocked loading of file: "C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_246e95e4066041ad\nvwgf2umx.dll".

[quiet summit]

Please run launcher as admin

[urban pilot]

k pop guy is back

[vivid briar]

alright

[leaden steppe]

You need to buy a new SSD, I had the same thing and it fixed it

[waxen crow]

DUDE why in the love of KOREA did you delete my tweet???

[vivid briar]

Still doing it

[urban pilot]

thats some fire stuff

[waxen crow]

you need to reinstall windows

[vivid briar]

How do you know

[waxen crow]

i have had to do it before

[quiet summit]

Ignore.

[urban pilot]

shut up k pop stan

[waxen crow]

and i had to install tarkov again...

[leaden steppe]

Just use linux, windows is always buggy when it comes to Tarkov

[waxen crow]

bro you have NO IDEA what you are talking abt

[slim spruce]

please see battleye's faq on this error https://www.battleye.com/support/faq/

[vivid briar]

Should I just try all of these

[slim spruce]

There is one for your problem

[coarse crater]

rude

[young apex]

we should play vital op

[leaden steppe]

hop on rn

[vivid briar]

Alright thanks hopefully it works

[left shoal]

@slim spruce integrityt files thing didnt work at all

[dry cove]

my anti cheat crashes mid game anyone know of a fix?

[slim spruce]

Do you have an AMD motherboard?

[left shoal]

No

At least I don't think so I have a prebuilt

[slim spruce]

Usually this problem only affects AMD systems

check task manager for cpu name

[left shoal]

Intel i5 7400

[slim spruce]

Please update your CPU chipset on your motherboard website

[left shoal]

But this never used to happen only after this update

[slim spruce]

See if this page works for you: https://www.reddit.com/r/EscapefromTarkov/comments/rlof6z/loading_loot_slow_fix/

I think that and the top comment with the fix that works for AMD might work for you

I have never tried it with intel though

Everyone I've send that to with AMD had it fixed

[icy flame]

Just factory reset my PC in hopes of fixing my 1 FPS bug on tarkov, it didnt help 💀
The "fix" in announcements or whatever didnt help either. kinda a bummer.

[slim spruce]

It's being worked on

[tranquil wyvern]

make the game playable

[left shoal]

The cmd thing right

[slim spruce]

Yes and the chipset update

[charred hound]

hey @slim spruce got a question

[unborn kiln]

Xd

THESE MATCH TIMES MY GUY

[slim spruce]

[charred hound]

so i got a friend who's attempting to play with me and its working just fine but he's crashing exclusively on light house when he is about to load in all other maps are fine

he's tried integrity checks etc, and has a new pc with a 3070 etc so idk whats happening

[solid blaze]

brooooooo

[slim spruce]

What is the ram usage at, right up until it crashes?

[charred hound]

ill have him check that when we try it again

[solid blaze]

omfg

[idle bison]

Anyone having no luck getting to once/scav raids in a group been trying for 5 hours and wait time exceeds 30 mins on all maps but minute I go solo I’m in within 2 mins I’ve also messed with my severs

[velvet latch]

My gane has been crashing and shutting off/restarting my pc

[honest void]

Why am i rubber banding to oblivion but there are ppl running up on my shit as if server overload didnt apply to them wtf is this

[lone dune]

So i cant load light house i have a Ryzen 5 2600x and a gtx 1070. used to load fine last wipe?

also game is using like 10-11gb of ram now

[idle bison]

Anyone having no luck getting to once/scav raids in a group been trying for 5 hours and wait time exceeds 30 mins on all maps but minute I go solo I’m in within 2 mins I’ve also messed with my severs

[honest void]

When you go solo do you rubber band and have ping spike

[graceful pecan]

i cant load into scavs anyone else having this issue? im loading in alone and cant load in

[idle bison]

@honest void no just bad dsync around players

[honest void]

I just got a sacv run to work fine on factory but lobby was empty

[graceful pecan]

i dont know what to do the only map i can load into is reserve and it takes me 10 mins

[honest void]

For me its fucked im rubber banding frame dropping its unplayable

[charred hound]

@idle bison turn servers to auto and should be fine ive been queing with groups

[honest void]

Auto didnt worj for me

I ended up chrcking off all servers under 100 ping

[lone dune]

Updating my chipset to see if this will fix it

[brittle orchid]

what is the missam forklift key for?

[slim spruce]

Usually the cmd commands fixed it for others

[unborn atlas]

The fps drop fix only applies to AMD graphics card or also nvidia?

[left latch]

any one got a50s? planning on getting a new headset soon but in the mean time any one have decent settings for them for tarkov? All the ones ive tried just blow my ears out whenever I shoot or sprint

[lone dune]

Updating my chipset has fixed it 👍

[slim spruce]

Great

[wet parcel]

so whats going on with the matchmaking, sitting at 30 mins now

backed out twice and over an hour and a half no raid, got servers on Auto USA

[umbral hound]

where TF do i find dorm 114 key for pharmacist??? the wiki says in the blue car on customs but that car doesnt spawn teh 114 key anymore, heeeeelp

[cerulean crest]

anyone figure out how to fix the nvidia 0 gpu usage once the raid starts??????

[steep tapir]

hey ive been trying all day and just have not been able to load any raids

[clever scroll]

anyone else matching servers for 20+ minutes

if so how can i fix

[steep tapir]

i had a 72 min que for it to crash

[clever scroll]

anyone able to load in at all

[steep tapir]

yeah many people can

[clever scroll]

is there a fix or is it random

[proven pendant]

easily except for factory

[left shoal]

@@slim spruce

The thing didn't help at all with my loading loot

Oh he is off anyone else that can help

[drowsy nacelle]

car extracts bugged ? i tried taking the car on woods and it just said it took the money but didn't take it and the countdown wouldn't start

[left shoal]

Does anyone know how to fix loading loot stuck at the mid 60 percents. It only started happening after this update. It takes so long that it says "match abort" and I get disconnected and I game just freezes and I can't fucking close it and its just stuck like that for 10 minutes and finally closes out. I have been trying to fix this stupid shit for like 7 hours now.

And I dont care about the game crashing after it disconnects me I just want to fix the loading loot bug

[viral hatch]

The graphics settings do not change. I have low settings, but they are still high during the raid. Does anyone know what to do about it?

[left shoal]

Stupid fucking mods man don't even answer questions only Sessamy

[scarlet hatch]

Anyone know how to help my fps I’m on a 1070 and it was perfectly fine before this wipe never stuttered at all now it gets choppy every once in awhile

[left shoal]

I'm @ing all the mods bro

[viral hatch]

Maybe you have same settings bug?

[scarlet hatch]

What does that do and how would I fix

[viral hatch]

idk

i think its not low settings lol

look at the texture of the gloves

8k ultra hd

[scarlet hatch]

I think it’s on low but I’ll have to check

[vivid briar]

we're not tech support

[viral hatch]

Looks like I found a solution

[vivid briar]

I don't even know how to start my computer, this channel is for community support so people can help each other. If you need tech support reach out to BSG via email or the website.

[quiet summit]

How much ram are you running?

[viral hatch]

go to the appdata folder then roaming/battlestate games/escape from tarkov/settings and delete graphics.ini

start the game, set low settings and restart

[left shoal]

Anyone know how to fix loading loot getting stuck. It takes so long to the point where it just disconnects me and I get haven't been able to get into a single raid lmao

[viral hatch]

maybe you have the same bug and your computer can't load loot at high settings?

[ancient cave]

i cant open airdrop man 😦

[left shoal]

I have pretty low settings

[viral hatch]

me too, but in the raid they are still the high

[hushed forum]

I can't load the hideout or anything in raid, my fps instantly drops to the point to where its a slideshow haven't ever had performance issues like this with tarkov..

[viral hatch]

@left shoal try it might help

better than sitting back

[quiet summit]

There's an issue with GPU usage at the moment.

[hushed forum]

any known fixes yet?

not an issue if not ill play later

[quiet summit]

Are you AMD or Nvidia?

AMD there is hope, Nvidia you'll have to wait.

[hushed forum]

amd

[quiet summit]

Check the second ping in this channel

omfg

ping

pin*

It's getting late

[hushed forum]

yep got it thank you

[charred oar]

anyone just not getting into raids

Im waiting 15+ minutes with all US servers selected havent gotten into a single raid yet ive been trying for nearly 2 hours

[quiet summit]

You are flying solo?

[ruby jewel]

it seems to've worked alright

[charred oar]

ive tried both solo and with one other person

[quiet summit]

https://tenor.com/view/jisoo-blackpink-jisoo-kim-jenjijukauthorv-blink-gif-13567730

[quiet summit]

Solo you're still getting 15+ minute matching times?

[charred oar]

yes

[quiet summit]

Can you screenshot your server selections?

[charred oar]

its all USA servers

[wary basalt]

what was your solution cuz i was having the same problem

[scarlet hatch]

I was getting like 2-8 minutes

[viral hatch]

.

[viral hatch]

dot

[wary basalt]

oh yes i see my bad

[quiet summit]

Then i'm not sure

Going to have to submit a ticket via your profile on the website.

[wary basalt]

thank you brutha this shit was pissin me off

[near basin]

how is everyone in 2+ man teams lol

all ive been able to do is solo and my buddy cant even get into a game 20+ min qs with no sign of a match all east coast servers selected now and no luck

[quiet summit]

Varies, Me and my friend can't match at all, other friends match around 5-8 minutes

[wary basalt]

yea it rly just depends me and my friend waited like 25 mins but then next raid we got in 10

[quiet summit]

Please check the second pin in this channel.

Some Nvidia cards have an issue as well

[oblique fossil]

how can i shorten these q times ive been waiting forever

[quiet summit]

I would assume it's being looked into.

[quiet summit]

Are you queueing as a group?

[oblique fossil]

yeah '

[quiet summit]

There are some issues with group queueing - Solo seems to be working.

[oblique fossil]

so we cant play as a group?

[quiet summit]

If you want, workaround my friends and I found is you go on your launcher, only select one server
Then queue at the same time
You'll spawn at different sides of the map potentially is the only problem.

[charred fog]

I'm still getting around 45-55 gpu usage, for my amd gpu

[native musk]

I have finished "Introduction" quest but jeager is still locked. I returned letter, completed quest, and received reward. I restarted game and waited few hours. Jeager is still locked. Can you help me?

[oblique fossil]

how long were the wait times for that

[quiet summit]

2-5 minutes

[oblique fossil]

Ok imma hold you to it

[wet lion]

they havent even made a tweet wtf

[latent sun]

car extract didnt seem to work for me on woods

[quiet summit]

Currently bugged, known issue

[quiet drum]

is group queueing still messed up? Ive been solo queueing but I seem to only run into groups. Are my friends and I doing something wrong?

[quiet summit]

Yes, still buggy

[quiet drum]

:/

[latent sun]

big tuff

[quiet summit]

Some people are lucky and have no issues

[strong niche]

anyone else having around 30-40 less fps than last wipe?

[quiet drum]

you have an AMD gpu?

[strong niche]

no

[elfin zodiac]

I get crazy stutters and lower FPS as well since wipe. So you are not alone

[strong niche]

I don't have stutters
I only have around ~40 fps instead of 70-80

[elfin zodiac]

I turned my postfx off and it fixed some of the issues for me personally. But that is a temp annoying issue at for me at least

[strong niche]

that does indeed increase my fps by 20.. nice

but not great you are right

[elfin zodiac]

It's hella lame but helps for now idk what they did

[viral oracle]

iVE WAITED an hour and 20min for a customs match and backed out, im still waiting for a lobby that will let me in is it cuz of the server selections?

[quiet drum]

If you are playing solo, try closing the game and settings your servers manually.

If youre trying to play as a group, tough luck rn. A lot of groups cant find games when queued together

[brave vector]

is merlin key any good? just got it off scav wondering.

[quiet drum]

go and test for us 😉

[bitter rivet]

car extracts do not work in the new update

[median ruin]

Report bugs

[wintry matrix]

@quiet summithello awac i cant get past the first screen

[still spruce]

hey guys so my friend is experiencing a bug where, when he loads into a raid it starts out on a black screen where he can hear audio for 45 seconds but can't move or see and then once it finally lets him move and such the game stutters whenever he is like loading sections of the map and it happens kinda frequently and it hasn't stopped happening all day. Anyone know or heard of something like this??

[quiet summit]

The pin doesn't work?

[honest void]

Been happening to me too

[quiet summit]

@wintry matrix

[still spruce]

Did you figure out a way to fix @honest void

[honest void]

Nope i think it is just server over load. It doesnt do it to me on factory scavs so im running those for now until it stops

[quiet summit]

^ @wintry matrix

[thick otter]

Why does when I load into lighthouse it blackscreens and crashes my pc

[wintry matrix]

still cant get past screen @quiet summit

[hidden orchid]

em it suddenly says I need to repair my game after the update and it takes hours to repair

[junior copper]

Anyone know of a fix for Jaeger unlock being bugged? completed "introduction" but game crashed after turning it in. Did restart game/launcher and also integrity check (this is my 4th wipe, never had it bug out before)

[glad obsidian]

cant find a game as a group???

[cloud lava]

thx nice life hack right there xD

[glad obsidian]

why is my matchmaking times exceeding 10 minutes as a group

but solo its been a breeze

[quiet drum]

why cant our friends and I even load into offline co-op?

[glad obsidian]

ikr

[bitter rivet]

you need the eod version

[quiet drum]

just the host or all?

[bitter rivet]

unsure

[quiet drum]

plus we all queued, we are just "matching" apparently

into offline co-op

[languid sluice]

Anyone know how I can fix this? I've tried hotmail too

[bitter rivet]

the servers are pretty loaded. id expect there to be some delay

what domain are you using for your email?

try using gmail probably.

[languid sluice]

Ah ok I'm using it on google chrome if thats what you mean

[bitter rivet]

no. whats your email address

[languid sluice]

oh sorry, it's outlook

[bitter rivet]

you literally are not correctly answering. What is youre EMAIL ADDRESSSSS

[languid sluice]

nvm I tried gmail it worked, sorry my email had my full name on it

[bitter rivet]

all good. glad you got it

[languid sluice]

thank youuu

[hexed dagger]

Anyone else gave an issue where you literally cannot use car extract? Happened to both me and my friend on woods, it kept saying “spent 5000 rubles” or something everytime we pressed it but it never started

[bitter rivet]

car extract is indeed broken

[knotty ridge]

is there any reason why im matching for 15 minutes?

[bitter rivet]

servers are busy

[rustic crane]

I NEED HELP!!! I can"t log into the game launcher because it says "suspicious activity" and then i try to access the website to fix it and it says "access denied". WHAT DO I DO?!?

I havent even logged into the game once. just bought it today and was downloading while at the gym. came back and cant log in

[bitter rivet]

try changing your password and make sure 2fa is enabled (i dont remember if this is default)

[rustic crane]

access is denied through the browser to reset password

[bitter rivet]

are you accessing through a vpn or anything?

[rustic crane]

just shut it off

got it, thanks @bitter rivet

[vivid briar]

C:\Battlestate Games\BsgLauncher\Temp\EscapeFromTarkov_live_0.12.12.30.18876.bsgp downloaded file checksum does not match

ERROR: 108003

got this error twice trying to reinstall the game after non stop crashes 😦

reinstalling again hoping it works :/