community-support

[candid wigeon]

Sounds good ty guys

[quiet summit]

gl

[compact spear]

Anyone having like some stuff disappearing in a game i killed someone on the stairs i went back fixed my arm and went to the stairs and didn’t find him iwas like maybe i didn’t kill him after exteaction says i killed and i was just watching my friend he dropped his packback and it vanished but it still there but not showing that it’s there

[quiet summit]

Can't really give you more info without seeing what happened. First time hearing anything about this.

It could very be that you shot the guy on stairs, and he didn't have enough meds to stop the bleeding and he bled out in a room.

[crude hazel]

somewhere i can report a bug/glitch?

[compact spear]

That what i said too and looking at my friend discord stream and his backpack disappeared but it’s still there if he looked where he dropped it 😂 then i was like is it kinda of bug anw thank you if it happened to me i will clip it

[quiet summit]

Sounds good man!

[quiet summit]

May I know the specifics? if it's account related please submit a ticket through your profile via the Tarkov website.

[crude hazel]

not account related rather settings related kinda gpu driver related

@quiet summit

[quiet summit]

What about the GPU drivers?

[modest tree]

So I was able to load into a raid. But then I moved 5 steps and the error came back

[crude hazel]

well in amd software there is an option called radeon image sharpening this makes everything ingame look kinda wet/made out of glass maybe i dont think it should do this

[quiet summit]

[crude hazel]

like this i think @quiet summit

see how the hand is smooth?

[quiet summit]

Oh wow, you do look wet.

[slim spruce]

When it's raining the game looks like that.

[quiet summit]

It's not raining outside?

[crude hazel]

it was not i think i could not hear it but this is normal?

[quiet summit]

It looks just like the characters wet when it's raining lol

[crude hazel]

yeah this makes people easier to see at range as well since they kinda shine and stand out but i think this isnt normal

[quiet summit]

It looks normal to me when it's raining.

[crude hazel]

okay

[winter badge]

found the wire to my headset still didnt work uninstalled game and reinstalled, nothing game is still closing on me unfortunately 😦

[slim spruce]

Is the USB dongle disconnected?

[winter badge]

its connected

[crude hazel]

tried restarting computer?

[slim spruce]

Try taking it out and use wired.

Wireless headsets are causing crashes since this morning's update, it seems.

It's been passed up to BSG.

[vivid briar]

Has anyone else been crashing every time they try to access their hideout? I've reported it every time my client crashes, but was wondering if there was a fix

[slim spruce]

Wireless headset?

[vivid briar]

Aye, is that the issue?

[slim spruce]

Seems to be.

[vivid briar]

Yikeys

[lone compass]

Hey

maybe anyone can help me.

Since a few days my pc restarts everytime when im in a Raid. I dont changed anything , no updates, nothing.
I checked my Hardware and everything worked pretty fine. Changed Ram , Psu, Cpu and GPU , but my Pc keeps on restarting.
Bios and Drivers are up to date

[slim spruce]

Can you go to "view reliability history" in windows and see if there's any error entries for when you crash? Look at the details and look for the fault module name for a clue to what's causing it.

[winter badge]

@crude hazel i did, and @slim spruce just tried that as well its still the same issue, just gonna have to wait it out i suppose

[sick turret]

hello my game keeps crashing when i launch hideout or load into a raid. any ideas i have cleared the cache and verified the integrity of the files

[slim spruce]

Wireless headset?

[sick turret]

yes sir

[slim spruce]

That seems to be the cause since this morning's update.

[lone compass]

Theres no entry, same for Event Log

[sick turret]

i see thats interesting

[quiet summit]

Plug it in and it'll be good

[slim spruce]

What are the temperatures of cpu and gpu during gameplay?

[lone compass]

they are pretty fine , GPU about 70 °C and Cpu 65°C

[slim spruce]

Without more clues it could be a lot of things.

Nothing in event viewer system logs or application logs?

[lone compass]

i reinstalled the game , reinstalled OS. Memtest and Benchmarks. Everything works pretty well , except EFT.

[slim spruce]

Any spikes to 100% on gpu?

[lone compass]

no

[slim spruce]

Can you try limiting your fps to 30 in nvidia control panel (or amd's control panel) and see if that prevents the crash?

Or the ingame limiter?

[lone compass]

Keeps restarting 😦

[slim spruce]

Even with the limit at 30?

[lone compass]

yes

[slim spruce]

Can you try an older driver like nvidia's studio driver?

Not game ready?

[lone compass]

i can try it

[primal geode]

@slim spruce you just helped me with the crashing/audio related issue - i also found that the patch reset a lot of my audio defaults too - so i had to restore them and i am back playing now - thanks again

[slim spruce]

From the update this morning?

[primal geode]

yes

[slim spruce]

What fixed it exactly?

[primal geode]

i did plug back in my head set to test

but when i went to sound settings it had reclassified my headset to headphones

i swapped it back to headset

[slim spruce]

In what? The icon display for it in playback devices?

[primal geode]

i will try it unplugged - in the sound and audio settings in windows

[slim spruce]

Does anyone else have the same headset? Arctis 7?

Is this on windows 11 or is that a special program?

[winter badge]

i have the artic 7

[broken trout]

everytime i try and load into pmc it crashes me

[slim spruce]

Can you go to "view reliability history" in windows and see if there's any error entries for when you crash? Look at the details and look for the fault module name for a clue to what's causing it.

[broken trout]

Faulting Application Path: C:\Battlestate Games\EFT\EscapeFromTarkov.exe

15 critical errors

Fault Module Name: phonon.dll
@slim spruce

[slim spruce]

This is connected to wireless headset problems since the patch this morning.

[broken trout]

how long do u think it will be before they fix it?

[slim spruce]

I've passed it up. I am not sure.

[broken trout]

cuz thats like a 20/10 for annoying

dam guess i need to use my shitty headset that dosn't have a mic, and only one earphone works

[slim spruce]

[broken trout]

10/10 would buy again

guess imma do scav lighthouse till they fix it cuz i have max scacv @slim spruce

[lone compass]

i tried it , restarts again after 5 Min in Raid, and again no entrys

[slim spruce]

Did it start this morning?

[broken trout]

can i go back to a old update or will that not work? @slim spruce

[slim spruce]

You can't roll back game updates.

[broken trout]

😭

[lone compass]

no , 3 days ago

[slim spruce]

Does your ram get near 80% + ?

[lone compass]

no its about 50%

[slim spruce]

Does this happen with other games?

[lone compass]

its just EFT

[slim spruce]

Please submit a bug report in the launcher as it could be a problem with the game, then.

[lone compass]

okay, thank you

[molten wadi]

they responded to my support ticket but when i click on the notification it brings me to the 404 error

[hardy moth]

??

[broken trout]

u dont exsist

[hardy moth]

the shoreline channel without a number

[slim spruce]

it's #0 I guess

[sonic wraith]

Do I send to eftmodmail If someone in the group stripped a teammate after he/she died?

[slim spruce]

We do not moderate loot sharing issues, unfortunately.

Only teamkills.

[rough hornet]

My pc does some really weird shit when I load into labs. It will be fine for a few minutes then it acts as if it's going to sleep. Monitor goes to sleep mode and can't wake up back up. Have to restart. The weird thing is despite my monitor going to sleep I can still run around/shoot etc, just cant wake the monitor back up. I load lighthouse and every other map perfectly fine with no issues. Is this a PC hardware issue or a tarky issue? I tried googling, nobody else has the same problem.

[slim spruce]

Make sure there's no sleep timers active for your monitor in the power settings in windows and also on the monitor firmware, itself.

[rough hornet]

yep already checked the advanced settings for sleep timers

I'll try the monitor firmware

It's only labs though, I've played 50+ other raids and been just fine

[slim spruce]

What is the resolution and what chroma subsampling are you using? And bit depth?

And is the monitor set to use HDR in windows?

[slim spruce]

If you can duplicate this problem also send in a bug report in the launcher.

[rough hornet]

2560x1440, I just made sure my monitor resolution matched my tarky resolution.

8-bit bit depth, where do I check the chroma subsampling and if my monitor is using HDR in windows

[modest tree]

@slim spruce you just helped me with the crashing/audio related issue - i also found that the patch reset a lot of my audio defaults too - so i had to restore them and i am back playing now - thanks again
@primal geode sorry i have an arctis 7, can you dm me what you did

[slim spruce]

change this

is what fixed it for him

[dark smelt]

Just for posterity:

Issue: Hard crashing when loading into a game upon most recent update.
Headset: SteelSeries Arctis 7
Solution: Switch your computer's audio channel from 'Arctis 7 Chat' to 'Arctis 7 Game' The Arctis 7 comes with two audio channels, and this update seemingly has a bug that hard crashes you upon loading into a match using 'Arctis 7 Chat' as your Windows audio device. Fixed crashing and instability for me.

Note: You should be on this setting anyways, as the 'Arctis 7 Chat' option doesn't have as good directional audio cues. So, generally, for Tarkov, use 'Arctis 7 Game'.

[rough hornet]

just did a full uninstall of tarkov using revo uninstaller just in case thats the problem

[primal geode]

Correct. That worked for me too.

And yes, I was wondering why my sound direction was terrible lol

[wet crane]

can I buy the second S I C C case?

[onyx scarab]

Anyone had issues with game crashes after the update today? Literally every time i load a scav it crashes and i cand find a match as PMC

[earnest monolith]

anyone else experiencing random game crashes? not disconnecting from the server, but actual crashes? im at 2 in 10 minutes

[earnest monolith]

womp

[earnest monolith]

also took me like 10 minutes to find all my matches today. just gotta wait. they 100% broke the game more doing another meaningless patch, probably to fix the color on certain petals of flowers or something along the lines

[onyx scarab]

i just sat in matchmaking for like 30 minutes. i tried like 5-7 different scavs. The scavs get to the final stage of loading and crash

[broken trout]

im pre sure its if u have bluetooth

[vivid briar]

so my friend just set up a new monitor and now when he loads the game he crashes every time and cant play anymore. help?

[sick turret]

does he have a wireless headset

[vivid briar]

?

[sick turret]

thats like a yes or no question. many people including myself are crashing after today because of wireless headsets. i unplugged mine and the game worked like normal

[vivid briar]

oh thought u were talking to someone else

yes he does

[fossil canyon]

i don't have a wireless headset but I do have bluetooth turned on to use a controller with other games and even after turning it off I'm still crashing

this update screwed up the game bad

[sick turret]

@vivid briar see if he can unplug it and check if it works

[vivid briar]

it worked wtf

hows the bluetooth crashing it

[molten wadi]

I have a notification on support on the launcher but when i click on it it gives me an error code

[earnest monolith]

now my pmcs are crashing too. Every single patch theyve ever released has done more harm than good. Don't worry though, they probably fixed the color of your characters shoe laces and added 3 different unique rocks

[somber moss]

I'm stuck on Overpopulation because no scav ever spawns on either cottages

[earnest monolith]

sounds like the overpopulation problem is solved xD

[somber moss]

yea except it's super frustrating

[earnest monolith]

So wireless headsets AND keyboards will be culprits if thats the case Zach. My keyboard and mouse are wireless but im on a wired headset

[somber moss]

it's so fun to do an already frustrating quest and then have my ears raped by the rain sound for the last 3 hours

[earnest monolith]

Game disconnected, then crashed when i tried to reload. meanwhile 2 others in my 4 man squad are disconnected aswell

i fucking hate shitty coding

[hushed ginkgo]

Im not understanding how my wireless headset is making my game crash, that last update broke something

[earnest monolith]

mk16 fde is showing up GLOWING white in raid

[somber moss]

why is the rain still going

[earnest monolith]

Devs went on coffee break 20 hours ago and forgot to turn it off

[somber moss]

it's just frustrating at this point

[timber zinc]

anyone else having issues when you get into raid, i cant move or no weapon in hand bug..... it happens to me on 2 PCs ????

[earnest monolith]

oh i feel. Its raining inside buildings, and its making my guns glow bright white, and others light up like a bunch of stars. The games so broken that it really should be reduced back to alpha testing, yet they wont do that

Best part is, there is absolutely no way to voice your opinion to anyone who even remotely works for this game, because they could give a fuck less about customer support

[somber moss]

love so much to be stuck in a quest all day

while being constantly ear raped by the rain that has been on all day long

why would you willingly make the game this frustrating for someone that paid for your game

quest is just fucking broken and the rain is just a spit in the face

"community support" what a joke

[fleet prawn]

idk if it helps update all drivers on pc and reinstall all headset software or drivers fixed it for me and i have steelseries

[vivid briar]

Does the game have sales?

[rocky crow]

I have an i7 7700k and a 3070ti but I only get 50 fps ingame. Ive tried low and maxed out settings. I had a 1070 ti and got the same fps I am getting now. Why is this?

Gpu usage is like 50-60% and cpu is at 25-30%

[hearty glacier]

I have been trying to do the black keycard trade for almost a week now

and i havent gotten it even at the Restock ive been one of the first to click it and the number hasnt changed from 24 for days

is it bugged or something is it client side what is going on my friends cant even buy them

[hushed ginkgo]

Ive tried all that, still doesnt work

[fleet prawn]

yeah only way is to not use BT devices sadly

[hushed ginkgo]

Thats just stupid

[crimson flume]

Hey is there anywhere we can report people for cheating if we have proof?

[fleet prawn]

#discord-mod-mail if im not wrong

[fleet prawn]

updates always gonna be something breaking

[crimson flume]

Thank you

[vale atlas]

Wrong.

7. We DO NOT handle cheater/hacker reports. Report a suspected cheater in game or in the launcher.

[stoic chasm]

not complete bug? and i only turned in one processor i think, its showing 2 lol

[bleak sonnet]

Since the patch earlier, Tarkov crashes around 30 to 60 seconds each time Im in a raid. Even an offline one. Checked integrity and cleared cache. Anything else I can do?

[errant steeple]

Sorry if this is a dump question. First it doesn’t happened to me but it made me curious.

Example: Someone got my personal data due to data leaks (which happened a lot in the last years) and tries to login into my EFT account.

The person gets to the point where he need to verify the new hardware and he types in BS so the account get „banned“.

Will this account permanently be banned? Maybe I’m wrong but I would call this bullshit.

Like I said. It didn’t happened to me, someone in a German com told this story but I can’t believe it.

Thanks

[abstract ember]

Good mornings moderators, I have a request as a friend of mine got banned not too long ago, I can confirm he has not used any sort of cheats or non-appropriate language. If any moderator sees this, note that that he is a big fan of this game but it a year ago and truly would like to get a response.

[pearl forge]

Hey, having some stuttering issues that seem to be linked to Gameupdate in the fps3 menu. Tried playing about with settings like auto ram cleaner and only using physical cores but can't seem to get it to improve. Is there a known fix for this?

[low wharf]

Someone know what is Mip streaming?

[fickle crown]

hey is special equipment quest removed ?

[hexed turret]

what in the desync is going on here

[low wharf]

This happen to me every time

[flat dawn]

Anyone know if the update this monring fixed the crashing related to wireless headsets?

[slim spruce]

If you have problems downloading/installing the update/game :

We suggest the following workaround. It will allow you to install without using the launcher directly.
Game download link : http://cdn-11.eft-store.com/client/live/distribs/0.12.12.15.16778_21796450-dbf5-4c0f-8b73-611b72ac9cbb/Client.0.12.12.15.16778.zip
Once downloaded, please extract it where you want the game to be installed, for example : D:\Games\EFT\EscapeFromTarkov.exe

After that, in the launcher you can specify the path to the directory with the game, in this example you will need to specify the directory D:\Games\EFT.

Using this method, you will have installed the game manually.
If you have any problems doing so, or any question, please open a request in the launcher - bug report section.
While moderators can assist, they do not have all the tools and knowledge to do it in the best of ways here on discord.

[boreal bay]

@hearty glacier use the flea market menu

[harsh magnet]

how does bitcoin work in this game always same price?

[coarse crater]

It moves up and down, used to be based on irl price but idk what it's based on now

[harsh magnet]

and do i discard my aplha container

[slim spruce]

you right click discard

[coarse crater]

do a giveaway those things are rare

[slim spruce]

You can't give away secure containers.

Nor drop them.

[coarse crater]

ik

[harsh magnet]

and is night vision supposed to have visual noise?

[quiet summit]

Turning on night vision makes a night vision sound

[harsh magnet]

no i mean visual noise

[barren arch]

was the issue with wireless audio fixed in todays update?

[quiet summit]

Yes NVGs have visual noise

[quiet summit]

I'm wondering as well

[barren arch]

@quiet summit gotta try i guess

toggling nvg in hideout doesn't instacrash anymore so i guess they fixed it

[neon forge]

Where can I report footage and raid-code of a cheater

[slim spruce]

#discord-mod-mail

[neon forge]

mans disconnected me to main menu after I shot at him

[slim spruce]

Only if the video is from the cheater's screen.

Showing his hacks.

[wanton lantern]

yo can someome translate this

[slim spruce]

hit you twice in the waist
equipped with .... (unknown)

from google translate

[wanton lantern]

thanks man

god dammit i asked him for his ak-74m build cause it was insane

[gusty lynx]

Hi i keep getting item movement error every time i start constructing my scav case

[slim spruce]

Go into hideout, go into first person by pressing "enter", then tab to open inventory. Put the scav boxes you want to save in your sorting table, press tab, then walk over to scav case and manually build it. If that doesn't work please empty each one, one by one, as it's trying to take one with items in it. It should be trying to pick the first one you bought/crafted.

[gusty lynx]

ok wow i dont have space for all those items but ill try it

thanks it worked

[slim spruce]

👍

[quiet summit]

Sweet!

[fossil crown]

Does anybody know the duration of upgrading editions?

[slim spruce]

Duration?

[fossil crown]

Do I get the upgrade immediately or do I have to wait for some sort of key, etc.

[slim spruce]

If you didn't get your upgrade items yet they are doing it manually now. Please send in a ticket on the website about this.

It's a recent problem.

It's supposed to be automatic.

[fossil crown]

ok, thank you

[scarlet oxide]

anyway to fix this?

i was about to build my scav case and after that i went and got my money from flea from selling a disposable syringe and i got an error

[slim spruce]

Go into hideout, go into first person by pressing "enter", then tab to open inventory. Put the scav boxes you want to save in your sorting table, press tab, then walk over to scav case and manually build it. If that doesn't work please empty each one, one by one, as it's trying to take one with items in it. It should be trying to pick the first one you bought/crafted.

[scarlet oxide]

Bruh i wont have room to take all the shit out

[slim spruce]

Yes they are considered cheating.

[scarlet oxide]

What about ratscanner

[quiet summit]

Do you have at least one empty?

[scarlet oxide]

When i do the sorting table thing the boxes still go back to my inv

[scarlet oxide]

Yes i bought one junk box for it to be empty

[quiet summit]

https://www.youtube.com/watch?v=PDR4DbJDSik&t=1s&ab_channel=Kwon
Skip to 0:28

[scarlet oxide]

Well i got it now finally

Now to wait 80hours

[slim spruce]

Crosshair overlays are not the same as fps counter or postfx

They will get you banned and if I see you using one here I will ban you.

[quiet summit]

[slim spruce]

Send me the link of what you're reading.

[quiet summit]

You see a forum post specifically saying Crosshair overlays are ok?

[misty nebula]

I mean most people have these built into their monitors, so why would you even ask? I think they're shit personally but it wasn't even a question that needed to be asked really

[quiet summit]

???

[slim spruce]

Stop discussing this. It's bannable and against the TOS.

And yes it makes the game easier and is a 3rd party program, thus it's under cheating in the TOS.

[misty nebula]

that's totally fair, I have no interest because they stay on your screen constantly and are annoying, but no idea why he even asked. They're literally built into nearly all monitors these days

It's not hard to play without one, Rust doesn't use crosshairs, it's not that hard knowing where the centre of your screen is @rustic elk

You get used to it real fast

[rustic elk]

@slim spruce here is a screen shot from where i saw it

[quiet summit]

[slim spruce]

That is an emissary not BSG support. Also, that is only talking about reshade, which is now banned.

The game will not launch with reshade running.

This was replaced with an ingame postfx option.

Nothing about monitor crosshairs.

[chilly igloo]

yo guys is it possible to remove pistol grip during the raid ?

[coarse crater]

No

[quiet summit]

There is not, not right now.

[slim spruce]

You probably forgot to insure the grip.

[quiet summit]

Sessamy thinking about future questions already

[chilly igloo]

damn that was fast and tnx @slim spruce now it does make sense XD

[muted flume]

[quiet summit]

[terse zephyr]

Do I send reports to mod mail or where do I put them

[quiet summit]

Teamkill or cheater?

[muted flume]

2017 photo being used as evidence, from a non bsg staff, talking about the complete opposite thing, NICE

[terse zephyr]

Racist and derogatory language for a prolonged period of time in a beginner's chat

[quiet summit]

Please send to #discord-mod-mail

[muted flume]

Video with overlay

[slim spruce]

#discord-mod-mail

[terse zephyr]

trying to see if one of us had overlay on with video, thanks everyone

[sterile harbor]

How do I change servers? Why can I only choose 4 servers?

[slim spruce]

Asian region?

[sterile harbor]

yes

[slim spruce]

There is only 4 servers for that region.

[sterile harbor]

but some other people can choose servers from other regions

how can I choose servers from other regions?

[slim spruce]

If it's under 165 ping you can use it, but the Asian region is region locked.

[sterile harbor]

oh so I can only play on asian regions if I don't have VPN?

[slim spruce]

VPN won't work to get around ping lock.

[sterile harbor]

so as long as it's under 165 ping it'll show up?

[slim spruce]

Not for the Asian region players, I believe.

[sterile harbor]

what if I have VPN and under 165 ping?

[slim spruce]

It doesn't work that way.

[sterile harbor]

cuz it feels like it's nearly impossible to do tasks on lighthouse here and I don't think it's a problem I can fix

[fleet prawn]

Was the latest hot fix for fixing wireless/bt crashing/unity crash bug?

[quiet summit]

Fixing the wireless/bluetooth bug seems like it, not sure about the unity crash

[fleet prawn]

Nah the wireless/bt bug crash would show the unity application that why I say unity crash but sweet hopefully I can play wirelessly after work today!

[quiet summit]

Yep should be good!

[fleet prawn]

[sterile harbor]

I have the awaiting session start bug again but it's still not letting me in even when I restarted the game

and it's impossible to leave the game

[flat gull]

anyone else notice this on the KS23? Im within its "effective range" and it shoots so low

problem becomes more pronounced with range but i expect that with its effect range being 10m

[vivid briar]

Hi guys need help. My game can run at medium setting, but when i use scope 4x or high, my animation freeze for 1 second, we have a solution?

[narrow niche]

hello, question regarding patch updates; i will get this alert once install is complete, "tarkov could not find part of the path 'C/D-Drive..." any insight here?

[slim spruce]

When you try to update?

What is the error exactly?

[narrow niche]

just this morning

could not find a part of the path 'C/D-Drive\BsgLauncher\Temp'

but i restart the game and then check for updates and it says its all updated hmmmm

and i can play

[slim spruce]

So it's good now?

[narrow niche]

yea but that error always comes up; should i not worry about it then

[slim spruce]

Can you send a screenshot of what you see?

[slim spruce]

Go to C:\Users\USERNAME\AppData\Roaming\Battlestate Games\BsgLauncher and delete the file "settings" and restart the launcher and it should be solved.

Unless that folder is really named d-drive

[narrow niche]

i have the game on my D drive; if i dete "settings" will that fuck me up fam

[slim spruce]

No. If it does lose the game's location you can simply click the existing install button and point to your install on the D drive.

And you have a folder on C called "d-drive" ?

[narrow niche]

hmmm yea i do...

[slim spruce]

There's no special characters?

[narrow niche]

i thought it was seperate

no

[slim spruce]

I'd delete the settings file and see what happens. Nothing bad can happen to be honest.

[dark smelt]

are the bt audio crashes still happening

[slim spruce]

I believe that is fixed.

[dark smelt]

rise and grind

[cold nebula]

GOT KILLED by a cheater 3O8 woods, from sky lol

[median ruin]

[cold nebula]

buddy, I reported him, didnt lose much but its shit knowing cheaters are out there chillin n makin money

I just hope that the reports do something

[chrome mirage]

Unfortunately there will always be cheaters, all we can hope for is that their number is getting lower every day

[median ruin]

Reporting does help

[hoary plover]

My launcher wont load

and when it does i cant launch the game

oop i fixed it lmfaooooo

[oak forge]

I did a changeback and now I cant get the game. What should I do?

[placid spear]

Jesus wtf with the scav reaction time. It's way above the human's

Cool to get insta headeyesed with scav before i even physically clicked the mouse

[quiet summit]

Raiders/Rogues?

[chilly hemlock]

kid told me to kms in DMs cause he got hurt that he cant play after fraudulently chargebacking cause his PC couldnt play the game

[placid spear]

common scavs

[prime light]

just killed a cheeky scav that tried to kill me... sadly he didn't land a single hit on em... I got -0.5 for killing him. This isn't the usual penalty

@ me if you have an answer

[ivory dagger]

That looks like you killed a scav boss or possibly a scav guard. Do you remember the name of the scav? Afaik you shouldn't lose more than 0.1 for killing a regular scav
Or you killed multiple scavs, which could lead to -0.5

[crimson lance]

The more rep you have the more rep you lose

It was introduced last wipe

I have 6.0+ and i lose around 0.30 rep for killing normal scav

[prime light]

Gotcha

His name was Artyom Shniperson

[crimson lance]

Guard or boss would give much more -rep

So just scav but you lost more because of your rep

[dense niche]

is the mechanic barter for black keycard bugged? says he got 24 and i try to trade for it but i never receive it. I have also restartet the game...

[crimson lance]

Overall barters are bugges at least how much in stock number

For example when it siad there is 100 fuel left in stock i bought it and it said its out of stock

[dense niche]

when i hover over the SMT item that mechanic is suppost to take it pops up "the trader cannot buy this item" does that have to do with somehting or is it just a bug

[runic thistle]

I discovered a new bug, if you stay still too long, the server will push you into objects, and you wont be able to get out, this is the second time that this happens to me while I was afk: in the picture u cant tell however, I'm inside of the dish washer, not the first time this happens, different place. (Already reported the bug trough the launcher)

This bug is really annoying if you are afk like me or other scenarios waiting/camping. (there is no way to get out of the object, last time i got stuck between a wall lol)

[slim spruce]

If you can duplicate this over and over please send in a bug report about it.

[crimson lance]

Report using launcher bug report

[crimson lance]

So many new possibilities for extract camps!!

[native echo]

My account was hacked is there someone I can talk to? I would like to reclaim my account as soon as possible tarkov is the only game I play. this is quite boring times

[slim spruce]

There is no support on the discord. Do you have access to your email?

[crimson lance]

They cant hack it, you prob got scammed

[native echo]

My email that I had all my stuff connected to like my steam, valorant, tarkov etc was all changed I got back into my steam and valorant yesterday but still havent with tarkov

Ive been playing tarkov for 2 years, and ive never talked with someone to get scammed so thats not the case

[crimson lance]

Yea you def got scammed or used your password on sketchy site

[slim spruce]

What makes you think you are scammed?

or hacked?

[crimson lance]

They cant just hack like that

[native echo]

i think I was hacked because everything that I owned was changed

[crimson lance]

Unless massive attack

[thick folio]

is there a way to download and play the game on MAC ?

[crimson lance]

You logged on at any sketchy site?

[native echo]

never logged into anything with my tarkov other then the launcher and official site

[slim spruce]

I don't understand the problem.

The email address can't be changed on tarkov.

[native echo]

I dont have access to my tarkov account, I cant log in, the email it was under doesnt exist when I try for a password reset it says

[slim spruce]

Oh I see. It says the email doesn't exist. This is a rare problem that happens sometimes and it doesn't mean you're hacked.

Contact support at [e-mail] about this.

[native echo]

Ive emailed them twice and still no response

[crimson lance]

Yea but he got other account "hacked"

Prob they found his password and bot automaticly used it on all popular sites

[native echo]

this is what my assumption was

[crimson lance]

As i said they cant hack like that without password/login unless there is massive leak that happens rarely

[slim spruce]

It can take a while to get a reply.

[ivory dagger]

Get yourself 2FA on pretty much anything you care about, this will protect you quite well from having compromised account details and allows you time to change your info before anyone gets access

[thick folio]

Does anyone know if you could play on Mac ?

[slim spruce]

Only with a windows dual boot or an emulator.

[native echo]

alrighty thank you for the advice

[slim spruce]

Tarkov doesn't work natively on Mac.

[thick folio]

@slim spruce ahh okay, thanks

[crimson lance]

Prob not without windows wirtual machine

[native echo]

I know it can take awhile im just egger to play

[thick folio]

thanks

[verbal forge]

Why I lost 0.73 rep by killing a scav that shot other scav? Normally I would lose 0.1 for killing scav. I had 6.5 now I am bellow 6 again

[crimson lance]

The more you have the more you lose

You sure its scav tho might be boss, guard or raidor

[stoic chasm]

anyone know how to fix this quest bug? wont let me complete it. Thanks!

[verbal forge]

Why would I lose it from raider. And yes it was scav in factory

He was standing close to me

[crimson lance]

Nikita and his poor core coding

Few guys lost all rep for killing pmc as scav

Coding is very very poor

[verbal forge]

Fence level is garbadge anyway

They should do something special with scavs themself

[crimson lance]

Its worth it for scav cooldown and scav loot you spawn with

[verbal forge]

Like chance to get rare loot or spawn as boss

[crimson lance]

Bosses dont attack you

[verbal forge]

Yeah but I got better loot since like rep 4

[crimson lance]

Also scavs will protect you while you are in danger but it pretty much never works

[verbal forge]

Yeah I never had that happen

There was this guy with 13 karma he told me he got hexgrid on scav

[crimson lance]

Possible still not best

2 times got military filter worth 1mil at the time

Many times spawned with 500k+ gear

[verbal forge]

Well barter items sure

But have you ever got something different in gear itself

Scav karma 6 or 2 it is same gear except smoke mask

I am getting more grenades and keycards but actual weapons and armors are still random

I have never heard anyone get anything that different except that guy so I wonder if he wasnt lying

[crimson lance]

It just increases chanses it doesnt add any itmes to pool

[north helm]

Can anyone tell me why rogues on lighthouse will sometimes shoot you as player scav and sometimes not?

[crimson lance]

They are bugged

Like entire ai in this game, bosses can shot you tru wall or just stand there letting you kill em

[median ruin]

It’s not that they’re bugged lol, some other player scav just pissed them off @crimson lance @north helm

[glossy charm]

anyone know why my friend still can't play with me? we've been having this problem for about a week, he can load into offline and that's it. we've updated drivers, singled out to one server and turned down some settings and he still freezes on awaiting session start

[crimson lance]

Its connection bug

Try first by using only ipv4

[slim spruce]

Can he play with a VPN to somewhere nearby?

[glossy charm]

is there anything we can do on our side

he doesnt own a vpn, were literally basically neighbors

[crimson lance]

Then you can do stuff like turn off firewall (risky but might help)

[glossy charm]

is there a reason he isnt able to play the game and i can?

[crimson lance]

Connection issues

[slim spruce]

It could be a network issue. Does he have the same ISP?

[crimson lance]

Like i can switch same sim card from phone to router and i never get this bug using router but i do when using phone, wird

[glossy charm]

yes

[crimson lance]

Probably this glitch involves internet instability

[slim spruce]

Have him reboot his modem by unplugging it from power for 15 seconds.

[marsh pond]

Is there a website for what stuff I need for my hideout? Most of my hideout is all level 1. I grab anything out of raid just in case i need it for my hideout

[slim spruce]

The wiki has that.

https://escapefromtarkov.fandom.com/wiki/Hideout

[marsh pond]

Boom perfect!! Thank you 🙂

[normal shoal]

Bosses,raiders and scavs will also defend you and shoot people shooting you

[rustic veldt]

game takes 15 mins to load into customs then just crashes

doesnt even get past loading loot, only started happening today

was fine for the past 2 months

[crimson lance]

I said that already, also as i said it almost never works

[wild galleon]

what do headsets actually do

[slim spruce]

Active headsets ingame do various things like EQ presets, decrease gun sounds and increase footstep sounds and they do actually increase hearing range.

My favorite is personally the M32

Everyone's is different based on their irl headset.

[wild galleon]

thanks

[crimson lance]

Someone deleted my message?

Ah no wrong channel

[crimson lance]

Also sound card

As well as software

[mossy topaz]

Hello. Is insuring a weapon worth it? Particulary USEC deafult assaut rifle. I die a lot.

[slim spruce]

Insuring is always good to do unless you are low on money. You never know if it will come back to you or not.

Sometimes it comes back fully, sometimes with attachments missing and maybe not at all.

[mossy topaz]

ok i will insure it then, thx for advice

[gusty glen]

ik this probably isn't the place to ask but does anyone know where i am i just bought the game today and i'm trying to extract

[slim spruce]

see #beginners-assistance

[gusty glen]

oh ok

[delicate badger]

Hey all, I've got a buddy who just picked the game up, and he's trying to set the resolution to 4k, but the in-game option doesn't give him any options above 1440. Not having much luck looking for a solution online

windows and nvidia are both set to 4k

[green iris]

why am i getting such bad fps on customs? i have a 3070ti and r5 3600

tarkov is only using like 20% of my gpu

[crimson lance]

Ram?

[green iris]

ddr4 16gb 3200

[green iris]

i was getting below 60 in some areas

[sour mural]

how to gift tarkov to my frend

[crimson lance]

Can you send screenshot of task manager in performance tab while running tarkov?

[green iris]

ohhh mb

[crimson lance]

Sorry gave mad explenation

[green iris]

nooo all goodd

[crimson lance]

Can you select ram?

[crimson lance]

(memory)

[green iris]

i turned on borderless for the screenshot

[crimson lance]

https://www.nvidia.com/en-us/geforce/forums/geforce-graphics-cards/5/396552/low-gpu-usage-fix/

Prob driver issue

[green iris]

ty ill read about it

[crimson lance]

And second one
https://www.reddit.com/r/EscapefromTarkov/comments/mtmb54/possible_low_gpu_utilization_fix_nvidia/

[green iris]

tyty

i dropped 1200 cad on this gpu to NOT get 50 fps

[crimson lance]

Also as far as i remember "use only psyhical cors" should be uncheckes try with and without just to be sure

[green iris]

ty

[crimson lance]

If it doesnt work we can try rainstalling drivers using DDU

[green iris]

tyty

[leaden pelican]

Can the game work on a i5-8300h gtx 1050 8 gb ram? Or do I need to buy a new laptop?

[slim spruce]

You may struggle with 8GB of ram.

The game may not play that well, but maybe only on factory.

[quiet summit]

You will probably only be able to run two maps.

[mossy topaz]

Sooo i just got a stupid idea... If i insure empty backpack, then fill it up during raid and drop somewhere will it be returned with new items inside?

[earnest monolith]

ok who did this one lmfao

[burnt fossil]

no

[mossy topaz]

ok,thx

[torn light]

hello I am trying to construct scav case and I have all items in inventory I start it and the items stay in my stash and errors out

[grizzled saddle]

what dioes this mean

[slim spruce]

When does this happen?

[grizzled saddle]

loading into games even scavs

also unity crash happens as well

[slim spruce]

ram size?

[grizzled saddle]

16 gigs

[slim spruce]

Set up 16000MB minimum and 30000MB maximum page file on an ssd https://www.windowscentral.com/how-change-virtual-memory-size-windows-10

[torn light]

anytime I try to construct my scav case I get this:

[slim spruce]

yes

set, ok, reboot.

Try the game again.

[slim spruce]

Go into hideout, go into first person by pressing "enter", then tab to open inventory. Put the scav boxes you want to save in your sorting table, press tab, then walk over to scav case and manually build it. If that doesn't work please empty each one, one by one, as it's trying to take one with items in it. It should be trying to pick the first one you bought/crafted.

[torn light]

in the sorting table?

OH! I never knew that was a thing

[torn light]

worked thank you

[slim spruce]

[earnest monolith]

i just disconnected in the same exact spot in 2 different raids

[earnest monolith]

lets crop it a touch

there we go!

[muted lotus]

No worries got you https://prod.escapefromtarkov.com/launcher/download

This happens in burts but the urge to play again will come back

[marsh pond]

Hello, Is there a way I can move EFT to another drive without uninstalling the game?

[vivid briar]

is 300 blk m62 good

[green iris]

has anyone fixed their fps after patch 12.12?

[earnest monolith]

yeah ill wait until they decide to make it playable.

[coral summit]

it is the 2nds best ammo for 300. But ap is much better

[sacred barn]

my insurance is expiring but i can't access the items to get them out

[vivid briar]

does anyone else always get signed out of the bsg launcher even though you clicked "keep me logged in"

[cinder wave]

Anyones server taking a dump atm?

[cold nebula]

Hi - is there a channel where i can get some technical assistance from a dev?

or anyone who works at eft lol

[crimson lance]

Here you can get technical help

Also you can contact support via launcher bug report

[vivid briar]

Ayo, is it possible to play EFT on GNU/Linux in any way? (Be it regular application or VM)

[crimson lance]

I have almost same laptop and game crashes when loading woods and some other bigger maps

[crimson lance]

You can use windows virtual machine

[cold nebula]

This 1 hour lock on my launcher for entering the password wrong once - surely there is a fix?

[crimson lance]

But linux might works especially version that is basicly copy of windows

[vivid briar]

I know, but I want to be sure so I won't get a ban for doing so as some anticheat software flag and, usually, ban users for using VM's

[vivid briar]

Roger

[marsh pond]

What's this global chat thing in messenger?

[vital condor]

I don't know if one of these small patches changed something or what but I've been now consistently getting between 15-25 fps. Internet is good and I've got a pretty solid system. I've watched youtube videos on how to raise fps with no luck. I'm at a loss as how to fix it. Does anyone have any suggestions?

And i have pc updated, drivers updated, etc

[stuck isle]

this started happening about 2 days ago. my pc has been working fine no issue, but for the past 2 days tarkov has be stuttering a lot, my game will freeze at least once every 2 seconds, i noticed my temp is higher then usual and my gpu usage is 100% even on desktop with nothing open

stutter only happens in game and everything except for gpu and temp are the same as always

[azure compass]

I just spent almost 3mil to install the scav case. I press construct, it starts, then I go to main menu and get error moving items. I go back to hideout and scav case is stuck between not installed and installed (see screenshot). Is there any way to get it back? Remembered I need to remove stuff from scav junk box

[small granite]

Anyone help my account hacked ؟

[cinder wave]

Damn my ping high as hell

[abstract hollow]

GOT STUCK BGEHIND A TREE ON LIGHTHOUSE

[junior coral]

Anyone got some unusual lag ?

[muted depot]

cant load into game stuck on loading screen for like 10minutes tried to restart game and launcher doesnt work any tips ?

[slate wagon]

anyone know why i cant construckt the scav case? i get this error after i press build and leave the bunker

[slim spruce]

Go into hideout, go into first person by pressing "enter", then tab to open inventory. Put the scav boxes you want to save in your sorting table, press tab, then walk over to scav case and manually build it. If that doesn't work please empty each one, one by one, as it's trying to take one with items in it. It should be trying to pick the first one you bought/crafted.

[slate wagon]

Ah okay 🙂 again Sessamy, Hero of the people xD

[pulsar saddle]

I can't login to the launcher for some reason.

[slate wagon]

It worked! thanks man

[slim spruce]

First don't show that.

[tranquil horizon]

@slim spruce sess i just upgraded to 32 gb ram, before i had 16 gb and paging file set to 16000 - 25000, should i change anything?

[slim spruce]

I'd lower the page file to system managed.

[tranquil horizon]

thx

[slim spruce]

@pulsar saddle It just says "a task was cancelled"?

[pulsar saddle]

posted that too quick lol

[slim spruce]

Also, deleted that due to private info.

[pulsar saddle]

yeah never had this error before

[slim spruce]

I can't find much info on that error, specifically. Can you reboot and run the launcher as admin?

Note if you try to login too many times wrongly it will block you for a while.

[pulsar saddle]

I have it set to run as admin and I have reinstalled the launcher. same error

says nothing else below a task was canceled

[slim spruce]

Anything change since it worked last?

[pulsar saddle]

negative

I was playing last night

[slim spruce]

I'd make sure the game, game_be and launcher exes are running as admin in the properties > compatibility tab > run as administrator check box and also, add the game and launcher folders to the windows defender (and other antivirus) exclusion lists.

Reboot your modem and router by power pulling for 15 seconds and reboot your pc.

Otherwise, if not still then, try a VPN close by.

[pulsar saddle]

it's trying to run a captcha when logging into the launcher. That's what is canceling

[slim spruce]

Oh, turn antivirus off and make sure your windows time is correct with correct time zone, and re-sync auto time.

scroll down and make sure you have the captcha checked.

[pulsar saddle]

got it

I will let you know

[vivid briar]

Hey yall
These are my specs: GTX 1060 6GB, I7-7700k and 16 RAM
Iam getting 60 fps and Ive been wondering if I can get more

[slim spruce]

Tried highest textures?

[vivid briar]

I am on medium and I havent tried

[muted flume]

wow, haven't seen this in about a year...

[warm sand]

damn

[solid blaze]

4 Gateway timeouts

gotta love it

[mystic hare]

keeping getting this as well. Anything we can do about it or you just gotta wait?

[vivid briar]

anyone else got this shit where when u shoot theres like some weird white box on the side of the screen?

[slim spruce]

Flash indicator is enabled in settings.

Disable it.

[snow bloom]

just desynced so bad my game doesnt want to open after restart

[vivid briar]

oh

[slim spruce]

It's used to test nvidia reflex input lag.

[vivid briar]

my bad im new to game

[red sable]

servers down?

[vivid briar]

im fine so idk

[mystic hare]

yeah servers are down

[lucid wigeon]

What kind of quest do you need to complete so that you can buy mk47?

[mystic hare]

skier's bullshit quest

[flat dawn]

Anyone else with a wireless headset having issues with directional audio?

[craggy marsh]

any1 know best lvl 3 workbench profit craft

[heady sierra]

i just got banned from the flea market because i was buying stuff quickly for gunsmith tasks, how long is it gonna take for that to go away? i cant even open the flea market screen to see a timer

[slim spruce]

It could be anywhere from 5 minutes to an hour or so.

[heady sierra]

alright thanks

[tidal quail]

?

[fading zenith]

i am losing rep for scavs that shoot at me then i kill them

[willow pelican]

me and my friend accts seem to have been rolled back this wipe like we played at the start of the wipe then we took a break came back and we are lower level and his hideout and traders are all level one he used to have flee and i used to be level 26 now im level 18

[slim spruce]

You must be mistaken, as that doesn't happen.

[willow pelican]

i dont know what you mean because it did happen like we got set back he used to have a shooting range and flea and now he has nothing in id hideout and does not have flea

[slim spruce]

Please submit a bug report in the launcher if you did indeed lose levels and you are 100% sure.

[willow pelican]

okay thank you

[slim spruce]

@grizzled ember report them ingame, not here. That's all you need to do.

[small coral]

hello my game is not working since 1 week.
ii has an error message "backend error: SSL CA certificate error" and i got 30 seconds to leave the game until he close himslef
i watched few tutorials to fix this but nothing works..

[slim spruce]

Make sure your time on your pc and time on your router is up to date and correct, and resync the timer on windows.

Also try disabling any antivirus/firewalls.

[small coral]

already done

[slim spruce]

Try disabling IPV6 on your network adapter in windows.

Also, try creating a new user on windows and launch it from there.

Admin, of course

[dense seal]

does anyone have to rb st key for reserve i need it for quest

[brittle glen]

how can you give other players pouches?

[vivid briar]

i just downloaded tarkov
and i need some setup help
theres a repairing issue and i dont knwo what to do

[versed socket]

You hahehr

[hasty otter]

Trying to build the scav Case in hideout. I have all mats including 1 empty lucky scav junkbox. I also have 2 other lucky scav junk boxes in my stash that I use for junk. Everytime I try to start construction of the scav case in my hideout after a few minutes it gives an error message and stops the construction while returning all the building materials back to my stash.
The error it gives is that "an item has items in its grid". However when starting the construction of the scav case, I don't get any options to choose from the lucky scav junkboxes I have. Is there any solutions besides emptying all my lucky scav junkboxes?

[slim spruce]

Go into hideout, go into first person by pressing "enter", then tab to open inventory. Put the scav boxes you want to save in your sorting table, press tab, then walk over to scav case and manually build it. If that doesn't work please empty each one, one by one, as it's trying to take one with items in it. It should be trying to pick the first one you bought/crafted.

[slim spruce]

It won't repair or it repairs over and over?

[hasty otter]

thank you! I am going to try it right now.

[vivid briar]

just wont repair think i fixed it on my own though

ill say if it works

[hasty otter]

that worked, thank you!

[unborn kiln]

@slim spruce can i bring my friend items from traders for gunsmith items and him give me roubles for it?

like the gk 02

[slim spruce]

That is technically boosting and is against the game rules.

[unborn kiln]

really? 😦 figured that was just helping a friend lol

[median ruin]

You can most likely get away with it if it is a one time thing, I wouldn't keep doing it though.

[unborn kiln]

didnt plan on running him throug hthe whole questline was just going to help him get a singular attachment that was hard to get lol

[median ruin]

👍

[plucky spear]

Got texture bug

where to report it

[slim spruce]

Which one?

[plucky spear]

In Woods i got bugged in container

[slim spruce]

An item is stuck on the screen?

[plucky spear]

Im stuck in wall and im like teleporting

i can show ya on discord live

[slim spruce]

ALT F4 and rejoin. If still not, drop your stuff and disconnect. Gamma your important things.

[plucky spear]

i dropped items to my friend

[drifting valve]

Does anyone have any ideas of how to solve an error I'm getting: "Anticheat connection failed. Please restart the game"?

I seem to be getting this randomly throughout various raids. I can load in and then run around for about 15 - 20 minutes and then start getting disconnected due to this.

I've tried reinstalling BattleEye via the batch file in my game install folder as well as of course restarting the game and my system without any luck.

[plucky spear]

but i will try to reconnect, aswell if u need clip i got that and can send you so somebody can repair the spot

[drifting valve]

I put in a ticket to BSG via the launcher last week and noticed it has been accepted but haven't gotten a reply back.

[slim spruce]

Allow the escapefromtarkov_be.exe through your firewall and white list the game and launcher directories in all antivirus, including windows defender. Also, have all the launcher, game and game_be exes run as admin in properties > compatibility > run as administrator.

[drifting valve]

Ok, I'll double check and let you know

[slim spruce]

There is no fix for that. Please drop your stuff and gamma the best, and disconnect, if ALT F4 and rejoining didn't help.

[plucky spear]

okay

[drifting valve]

I've seen one person who was stuck in a wall that was able to get as close to the wall so as much of their body was sticking through and then alt + f4 then reconnected and they were able to get teleported back into the map. Might be worth trying

[errant sluice]

Someone is telling me to log into my profile on the site and install tarkov folder and send my install folder to him? is this a scam or not because hes telling me that he has issues after he restarted his computer and antivirus was desabled and then he restarded. and now he cant log in and telling me to send him his my install folder for tarkov

[slim spruce]

Scam, don't do anything like that.

DM me those messages.

Screenshot.

[errant sluice]

hes in a vc he calling me rn

can you come in a call with me and him?

[slim spruce]

Just hang up and don't answer back.

[drifting valve]

"friend has a flat tire brb"

[errant sluice]

Hes saying he logged in and cant install it anymore

[slim spruce]

He does not have the game on his profile - he doesn't own it. Did it buy it from a 3rd party website?

[errant sluice]

he said he had 2 accounts one to check it out

then one he bought it with hes making this so confusing

I told him to come here for help but he said "They are gonna verify my email"

[slim spruce]

Even if he had the game files he can't log in since he doesn't own the game.

What is his discord?

[errant sluice]

he said he left the discord and he said he aint getting it back

This is getting so sus

[slim spruce]

Block him and stop talking to him.

[errant sluice]

he said he cant find his receipt either lol

[slim spruce]

You are not support. Stop talking to him please.

He can come here for help, or official support if need be.

[hoary oak]

I can't craft my scav case? It gave me an error related to moving items?

[median ruin]

It used ur full junk box instead of the empty one

[slim spruce]

Go into hideout, go into first person by pressing "enter", then tab to open inventory. Put the scav boxes you want to save in your sorting table, press tab, then walk over to scav case and manually build it. If that doesn't work please empty each one, one by one, as it's trying to take one with items in it. It should be trying to pick the first one you bought/crafted.

[median ruin]

Beatin me to it, you have to restart

[hoary oak]

Cheers, will give it a try

I guess I'll move the items instead

[errant sluice]

yes i did tell him to come here and he said he left the discord lmao, I told him to take the correct method of emailing BSG or coming here lol

[slim spruce]

He is trying to scam you some now. Do not click any links or follow his instructions.

Block and ignore.

[errant sluice]

Yes i know ahaha he blocked me now cause hes so frustrated ahaha

[hoary oak]

I'd just send a fucking obfuscated metasploit payload lmao, just for an easy shell

[modest vector]

Im trying to find a way to get EFT cheaper for my friend. any help?

[hoary oak]

wait for sales that happen not so often

[slim spruce]

There could be a sale, soon, on Feb 23 for Defenders of the Fatherland day, but it's not confirmed.

[errant sluice]

if russia celebrated chinese new year there couldved been a sale kekw

[hoary oak]

with the state of ukraine, will likely be a thing kekw

[modest vector]

there are no websites to buy a game key from for cheap?

[hoary oak]

no

[slim spruce]

The only official place to buy the game is the official website.

[hoary oak]

unless you wanna get scammed or get a fraudulent copy

[slim spruce]

3rd party websites could sell fake or stolen keys and BSG will not be responsible for problems with that. Also, if it turns out to be a stolen key, the game will be deactivated from a user's account.

[modest vector]

thanks anyway lol

[median ruin]

If you are worried about price, BSG does do some sales here and there, mainly on Russian holidays

@slim spruce was there a holiday that you think might have a sale coming up?

[slim spruce]

Feb 23 maybe

[median ruin]

Ah yeah, fatherland defender day

[worthy hatch]

no matter how much i click update it will not update

[slim spruce]

Any errors?

[worthy hatch]

repairing rn

had to close and re open it

[vernal mantle]

hello im trying to buy escape from tarkov using a gamestop gift card. it says ," 1017: Sorry, your balance is too low to complete this transaction. Your $60 GameStop card can be traded for $36 worth of credit to use towards a purchase." that was exactly what it says from the website. can someone help please!

[slim spruce]

Xsolla takes gift cards and sells them, so they are worth less than their face value.

[worthy hatch]

whenever i load in for the first time i lose server connection... everytime and now ive lost a kitted PMC because of this bullshit. what causes it?

[vernal mantle]

so what can i do to sell this gift card for the exact value?

[slim spruce]

If you want the full $60 I'd have to guess you'd have to use it at a gamestop store.

If you want to use it to buy the game you will need more money on it and I'm not sure how much more since I don't know the percent Xsolla takes from it. You'd have to contact them.

https://help.xsolla.com/i-cant-make-a-payment

[worthy hatch]

will i get my insured items if i lost server connection and cant reconnect?

[slim spruce]

If you die.

If you go MIA you don't get insured items back.

If you can, load in and drop everything you're wearing except items in the secure container.

[worthy hatch]

i load in walk 5 fucking feet and lose server connection

[slim spruce]

Did you just get the game and has this not happened before?

[worthy hatch]

never happened before

i cant even walk

[slim spruce]

Try rebooting your modem and router by unplugging the power for 15 seconds.

[worthy hatch]

wont i lose my stuff then also i cant do that i have other family members

[slim spruce]

Yeah, unfortunately.

This network problem needs to be troubleshooted. Also, this could be one server doing this, not all of them.

[worthy hatch]

changed servers same issue and i cant use US servers this is bullshit i lost my mk17 i was given by battle state

[slim spruce]

Without troubleshooting this could be caused by many things. Can you try a VPN to a nearby location if you use a VPN?

[digital rapids]

I just bought the game and i cant load into my first raid . I keep getting server conncetion lost, does anyone know how to fix this ?

[minor river]

Hey I have recently been restarting my game and my computer a bunch and I still can't buy anything from traders. It just started happening today. When I select an Item to buy it says that I don't have money.

[ripe quarry]

My freelook seems be on toggle instead of going back to normal view when I let go of the button

but press type is unavailable in settings

[harsh granite]

anyone know how to get the ,ag for weaponsmith part 4

[clever raven]

carry on in life

[slim spruce]

@vivid briar There is no method of reporting ingame messages. Please un-friend the user.

[vivid briar]

I mean he used the hard r lmao, that is bannable

[vivid briar]

Sounds good!

Thanks for checking in

[simple condor]

any chads wanna carry me thru bunker part 2?

[muted flume]

click the fill items box below

[drifting valve]

Hi, I never replied but this seems to have fixed my issue so far. I'll update if it comes up again, but thank you!

[lilac pebble]

okay does anyone know how to fix stuttering and shit? it is the most obnoxious thing in the world just die to someone i totally could’ve killed because bsg can’t optimize a game

[feral obsidian]

more ram

[lilac pebble]

i mean it’s definitey the game tho

sometimes it runs perfectly fine and other times it gets me killed

[main widget]

just killed 6 people in a game that are on different sides of the map all at the same time. how is that possiblew?

[sterile sable]

i sent a support request over a week ago and have yet to get a reply, is there delay right now or was i just ignored? One says open and one says accepted...

[slim stirrup]

how do you know it is 6 and on different sides of the map?

[raven crow]

Lmaooo I'm sure they are up to their fuckin tits in requests right now, because the state of the game is ass

[sterile sable]

sounds abt right

[main widget]

@slim stirrup multiple people playing on 2 teams on the same map. all in discord

[raven crow]

so can anyone explain how my ping is 49 on a speedtest, but when I try to pick the server (eg. Vancouver) it's either timed out or over 120 ping?? What does this mean? like honestly so confused

[round harbor]

Anyone know the issue with not being able to upgrade account?

[main widget]

no NVGs hunting cultists completely naked with and lps mosin and 4 shot headshots 4 level 50s and a level 60...

fix this game

[vagrant orchid]

quick question is anyone else crashing and getting a prompt saying the game was terminated from an error?

[errant sluice]

Back end error?

[balmy crest]

Does this mean that I'll have to contact the support if I want to buy EoD?

[frosty mesa]

Fill items

[brittle glen]

How do you drop puches in raid?

[vagrant orchid]

you can't drop pouches

[muted flume]

you really reported him for killing you?

you don't know if they were teaming to begin with and you send false reports because they killed you. You must be incredibly fun to play with

[fluid burrow]

hello, i am having very bad connection problems, only when i play tarkov.
Idk what's happening, my ping just goes to 2000 or 3000 and i cant reconnect to the raid.

Strangely it's happening when i play as a PMC and not as a SCAV.

Also it's happening only on tarkov.

[edgy wagon]

is this a glitch?

[slim spruce]

@cold nebula report teamkillers with a video in #discord-mod-mail

not in here

[mossy pendant]

high packet lost only when i am only on factory

rlly annoying

any ideas why? with 29 sec timer always

[slim spruce]

Maybe

[wispy frost]

1 sec let me try again

[slim spruce]

I'd count on doing it.

[slim spruce]

I mean after you upgrade, contact support if you don't have the upgrade items.

[wispy frost]

There is no access to the folder "C:\Battlestate Games\EFT". Select another folder to install.

this is back now to the first error i get

ive been trying to download this shit for a day now

[slim spruce]

Running the launcher as admin?

[wispy frost]

This folder does not contain the correct version of the game. Please check the specified installation path and try again. "C:\Battlestate Games"

then i get this

[slim spruce]

You are using the choose an existing install button. Please use the install button.

[wispy frost]

ok that worked but ive gotten here like twice and it will never actually start downloading the files

[slim spruce]

[wispy frost]

0/0 MB

[slim spruce]

Let is sit there for 5 minutes

it usually starts

[wispy frost]

lmao okay im impatient so i will set a timer

[mossy pendant]

Still no reply

[slim spruce]

Are you on wifi?

[mossy pendant]

ethernet, it happened on my pmc run on customs too

[slim spruce]

And other maps are fine?

[mossy pendant]

nope, I already checked my server list and it's my own region

[balmy crest]

Hey, will I get a additional discount for EoD if I buy PFE edition first?

Or do I have to buy EoD now? Asking, cause they f#cked me over with the tax, so I haven't got enough money to buy the edition.

[slim spruce]

No. You only pay the difference in cost between upgrades - but you will pay tax twice if you do that.

If you upgrade twice you pay the tax twice.

[slim spruce]

Huh?

[mossy pendant]

other maps same issue

[slim spruce]

Are you on a VPN and what is your ping?

[balmy crest]

So, for example, if I pay 45 bucks for the PFE edition, I will only have to pay 30 for the EoD later, yeah?

[mossy pendant]

nope I'm not on vpn

[slim spruce]

Yes, you pay the difference in cost.

If EOD is 150 and you bought standard for 40, you pay 110 for the upgrade. An example.

[balmy crest]

Okay, thanks

[slim spruce]

Do other games have this issue?

[balmy crest]

They really f#cked me over with the tax, I was gonna buy EoD for the DLC, but it looks like I'll have to wait

[mossy pendant]

nope

[slim spruce]

What region?

[mossy pendant]

Sea

[slim spruce]

see here to see if this applies to you #community-support message

[silk ridge]

Hello, I have already sent several emails to the support email and still have not received an answer

[slim spruce]

About what?

[silk ridge]

I no longer have access to my email address to which the code is sent

[slim spruce]

You will need to contact your email provider to get access again.

[silk ridge]

I've tried several times now but the provider just doesn't answer either

[slim spruce]

Wait for a reply from support and don't send more than one email as it may reset your place in the wait.

[silk ridge]

ok thx

[crimson lance]

safes/filling cabinets

[slim spruce]

Caches maybe

[crimson lance]

hidden stashes spawn then very rarely if thats what you are talking about

[slim spruce]

Yeah

[crimson lance]

filling cabinet and safes are much much better

[muted flume]

just got one from a drawer, so yeah, I'd farm those. Maps like customs, reserve and lighthouse a good options

[crimson lance]

i recommend reserve as it has many filling cabinets or customs dorm as it has a lot of safes if you get right keys (they are cheap af)

[urban dew]

Hi, I just joined and dont know if or where this discussion took place, but is the upgared to EOD working yet? Or are poeple still not getting the extra perks and having to wait for EFT support?

[lean iris]

Anyone wanna give me loot?

[lean iris]

Don't upgrade to EOD. Trust me.

[urban dew]

Why?

[lean iris]

Because it is 150 dollars for some extra storage space. The game also gets incredibly boring as you hardly have to play in order to be successful

[crimson lance]

in my opinion better get 2 new games unless you realy love the game

[lean iris]

Yeah what he said.

The majority of people who say otherwise suffer from buyer's remorse, or are rich Scandinavian dudes who don't have to worry about privatized healthcare

[crimson lance]

never make any big decision when hyped up or sad

[lean iris]

Herm is at a loss for words

[urban dew]

lol just woke up and trying ro type. the lack of stash size is really starting to bug me and i've never been one for micro transactions or "pay to win" mechanics, so i can justify buying it to myself lol i also dont have much time to play so i just think it would be helpful.

[lean iris]

EOD is very much pay to win, I think anyone would be hard pressed to deny that

[crimson lance]

my first wipe it was a problem as well but this wipe i have more than enough stash space

you can easly upgrade your stash as well as buy cases

[lean iris]

Do you have the starting stash or have you upgraded?

[crimson lance]

and early on you can sell stuff instead of hoarding it

[lean iris]

Because honestly, by the time you upgrade it once that is more than enough space until can upgrade it again

[urban dew]

starting stash at lvl 8, i kinda suck so its been hard to progress

[crimson lance]

dont buy eod

never buy eod until you played at least 2 - 3 full wipes

[lean iris]

I had the same thoughts on my first or second wipe and was really considering upgrading. Decided not to do it and looking back on it, I am extremely grateful that I didn't

[crimson lance]

same here

after you get hang of it getting stash upgraded as well as getting all good cases is not hard, same for epsilon

[urban dew]

ok thanks for the advise

[digital rapids]

I just bought the game and I can’t load into my first raid. I keep getting server connection lost , does anyone know how to fix this ?

[slim spruce]

Right when you spawn in?

[digital rapids]

Yeah , I bought a vpn as well and doesn’t seem to do anything

[slim spruce]

It doesn't help on the VPN?

To a nearby area, I mean.

[digital rapids]

No , I bought ExpressVPN and I’ve tried to switch it to a nearby area

It’s annoying cause I spent money on a game I haven’t been able to play

[slim spruce]

Try disabling IPV6 on your windows network adapter and reboot.

[digital rapids]

IPv6 is disabled , I’ll reboot my internet though

Could it be by chance that I am on ethernet?

[crimson lance]

no

etherent just makes it more stable than wifi

[glossy flame]

Anyone ever gotten the error "Error on POST Status code: Forbidden" from the launcher? I cant login to my account at all as of yesterday. Any help would be appreciated.

[crimson lance]

i would recommend sending report to support

then u can ask here to hopefully get quicker response

[digital rapids]

Currently awaiting server response

It’ll stay there for a bit and then say server connection lost

[crimson lance]

also win + prn sc exists

first i would send report to support then try using only ipv4

[digital rapids]

I am using ipv4 only , ipv6 is disabled

Where do I send them a report

[crimson lance]

https://www.techy.how/tutorials/escape-from-tarkov-server-connection-lost-fix

one of these might help

[digital rapids]

I’ll give it a try

[crimson lance]

go to launcher in bottom right or left there should be report bug

click this send all logs describe issue and then you can find report on eft website after logging in

[vivid briar]

tried to build scav case and as soon as i exit out of hideout i get a backend error and am unable to build scav case until i restart my game where i get another backend error and the same thing happens again

[digital rapids]

Thanks for your help, currently watching the video

[slim spruce]

Go into hideout, go into first person by pressing "enter", then tab to open inventory. Put the scav boxes you want to save in your sorting table, press tab, then walk over to scav case and manually build it. If that doesn't work please empty each one, one by one, as it's trying to take one with items in it. It should be trying to pick the first one you bought/crafted.

[vivid briar]

idk why it was trying to take one of my full junkboxes i bought a new one just to build the scav case lol

[round estuary]

Can someone from Poland tell me price of EFT in zł. Thx

[slim spruce]

There is a Polish community in #regional-communities

[round estuary]

Thx ❤️

[slim spruce]

It doesn't look like there is one. Have you tried almost buying it on the preorder page?

[round estuary]

No

[slim spruce]

https://www.escapefromtarkov.com/preorder-page

[round estuary]

I think i can try that

[round estuary]

It worked thx mate

U really helped me

[crimson lance]

Around 250zł for standard edition

[round estuary]

202zł

[crimson lance]

Taxes do be high

[slim spruce]

VAT is not included in the price.

It's calculated at the end of the purchase process.

[crimson lance]

Yea and its high af

Like 30% at least

[digital rapids]

How long does it typically take for them to reply to your bug report?

[median ruin]

They don’t reply to bug reports

What kind of response were you looking for?

[slim spruce]

I usually get a reply within 24 hours

[digital rapids]

I haven't been able to load into a raid . I just bought the game and i get a awaiting server connection followed by a server connection lost.

I already tried multiple things on youtube which hasnt helped

[median ruin]

Wait Sess you be getting responses to bug reports

[slim spruce]

Can you try a VPN or disable IPV6 on your network adapter?

[slim spruce]

Even before I was a mod I got a reply to every single one I reported.

[digital rapids]

I have expressvpn and disabled IPV6 already

[slim spruce]

Try without the VPN

[median ruin]

I never got one learn something new everyday

[digital rapids]

If I can't fix the issue anytime soon can I just get a refund on the game, because I just can't seem to play

[slim spruce]

There are no refunds. Also, this problem could be related to your ISP being IPV6 only, as that causes infinite disconnects, but otherwise, since you tried a VPN and it still did it, it may be on your end.

[digital rapids]

I just loaded into a factory raid when i turned off VPN

[slim spruce]

Don't change your internet while you're playing. Play with it on all the time or off all the time.

[digital rapids]

I hope it wasn't like a one time thing

[buoyant snow]

I have put Escape from tarkov on a different storage device and it is not relinking or whatever, can someone help me with repairing the file

[slim spruce]

Set path to existing game installation, and point to the folder it's on, on the new drive.

You will be pointing to the folder where the game files are in currently.

[buoyant snow]

I have done that but now it checks the integrity for one hour

[slim spruce]

Did you just copy and paste the game files folder?

[buoyant snow]

yes

I also accidentally put it in the reycle bin 🤣

[slim spruce]

Checking integrity can take a while. If it can't repair you may need to reinstall.

[buoyant snow]

this shows up after checking

[slim spruce]

You may need to reinstall with the method in the pins.

Or try from scratch the regular way.

[buoyant snow]

Ive clicked reinstall but now its not downloading

[slim spruce]

Let it sit there for about 5 minutes.

[buoyant snow]

alright its going now

[gritty skiff]

how to you click between light and laser?

[sly drift]

Why do I have to connect all my games to my twitch app again?

[stuck briar]

Why did my dad leave me?

[slim spruce]

Twitch had a major breach a month ago and had to change some things.

[compact apex]

Hey, Is this the right chat to ask what map/ loot spawns are best to find bandanas? Found 1 in 3 days for weekly task 😅

[median ruin]

Like the green ones? I think it's just luck off scavs

Well they should be able to spawn in boxes too actually

[compact apex]

Ah ok thank you, the I I found was on my scav so you probably right lol

[median ruin]

I personally think Interchange is a good choice because you have a good amount of boxes and scavs in a condensed area

If one of my scavs has one his next spawn, I'll @ you so you can get it off me

[compact apex]

That would be awesome thanks, I'll start trying interchange too 👍

[sly drift]

@slim spruceOk that explains it. Thx

[warm merlin]

Ryzen 2600 4.2GHZ OC + RTX 2070, 16GB 3200MHZ When I zoom into scope I get like 1-2 sec lag/screen freeze. It's super anoying and got me killed few times. Any suggestions?

[slim spruce]

Zooming in is double rendering the game, there may be no way around this lag.

However, lowering your settings may help, as it's not supposed to be a 1-2 second lag.

[median ruin]

I would definitely turn down that shadow quality

[slim spruce]

And I would suggest lowering the overclock to stock to see if that helps.

[fluid burrow]

hello, i am having very bad connection problems, only when i play tarkov.
Idk what's happening, my ping just goes to 2000 or 3000(on discord as well) and i cant reconnect to the raid.

Strangely it's happening when i play as a PMC and not as a SCAV.

Also it's happening only on tarkov.

it's the 4th time already

i can play fine for a bit then the connection decides to die for some reason

[vivid briar]

can you wear altyn with headshot? no?

[pulsar crag]

Since last patch the game is litteraly unplayable for me. a lot of lag spikes (While i had no issues before) and that with a 3700x and gtx1070ti Anybody else knowing what could be the problem?

[late condor]

How do you fix film grain? My game is very staticy and I can’t see clearly like 30ft ahead of me is there a fix?

[slim spruce]

Are you using painkillers?

[late condor]

I haven’t rlly used anything I just got the game loaded in and it was very staticy and grainy

Should I be using pain killers?

[slim spruce]

painkillers make it worse with sharpening

What does it look like if you can't see 30 feet?

[quiet summit]

Make sure you have Noise unchecked in Graphics.

[cold nebula]

man u must be trippin

[cold nebula]

whatever

and in regards to team kills exact video
evidence as this action is allowed in Tarkov due to the nature of the game, we simply do not allow users to use discord to facilitate it. does this mean that I can TK because its nature of the game?

[muted flume]

when are you guys going to fix the "leaving the game" bug after you get stuck matching?

it's been happening since the start of the wipe

[slim spruce]

You are allowed to teamkill ingame but if you do it to people you meet up with in this server we ban you from the discord server.

[cold nebula]

thats bassically what happend I just dont have clip lol

he met up w me on damn server we played some raids he tk'd me then he left changed name and pfp and went to tk someone else

saw him change pfp and name

[slim spruce]

We need video proof. Please use software like nvidia geforce experience or amd raedon relive.

[cold nebula]

I copied his ID tho is there any way I can see the discord through the id of his account

[quiet summit]

Without video proof how do you expect them to take action =\

I could copy your ID and send to mods and just say you TKed me couldn't I?

[cold nebula]

I have like 4ppl who can say the same thing

who saw what happened

imagine youre in raid someone tk's you

it naturally isnt the first thing I think about to record it

clip it, I did not expect it to happen

reported him in game so if its possible they can check the tk

[quiet summit]

TKing in-game isn't against TOS.

[cold nebula]

IK

but meeting on discord and tking is

[warm merlin]

@slim spruce it was shadow. I've moved to medium and the stuttering on scope disapeared

[lean iris]

If I have a bad processor but good graphics card, is there anything I can do to raise frames?

[final scroll]

hey i just bought the game and trying to download it but i keep getting the "This folder does not contain the correct version of the game" error message and have no idea how to fix it

[lean iris]

Thats a bummer

[slim spruce]

You must choose "install" and not "choose an existing..."

[tropic lake]

What the actual hell I was just on a reserve raid and killed gluhar and was absolutely stacked with all kinds of expensive loot and good guns and I just get "server connection lost" and lose it all WTF

[final scroll]

oh

[lean iris]

That is mostly your fault tho

[tropic lake]

How

[final scroll]

cheers bro

[lean iris]

You have to get a better pc

[tropic lake]

My pc is good