community-support

[slim spruce]

It's one of the most expensive items ingame but I believe it can't be sold on the flea market anymore.

[hidden hare]

Is anyone else not able to turn in BEAR dogtags for the Fence Rep regain quest?

[worn rapids]

what lvl is it

[dusk berry]

can someone help me out, im trying to uninstall tarkov and it just literally wont im not really good with pcs so I dont really know how to fix it

[hollow trout]

it can be sold on flea

[median ruin]

Just a dumb high fee @slim spruce @hollow trout

[split crypt]

so all tier 5 armour cannot sell flea ?

[regal delta]

The more Tickets you put in, the longer you wait, I think it resets your queue timer each time you put one in

[twin forge]

Has anyone else had an issue with not getting the items when upgrade editions? I upgraded to the Last upgrade and havent gotten anything. But my buddy got his with in seconds

[median ruin]

Submit a support ticket (and idk why I have to say this, only one ticket please)

[twin forge]

I did 3 days ago

havent heard anything

[median ruin]

It’ll take a bit

[gloomy harbor]

someone said today that support told them to wait until tomorrow

so maybe it'll be fixed for everyone tomorro

some of us are going on reddit an posting about to try and gain traction you could do the same

[olive wedge]

my stuff got un-insured after alt-F4 during matching?

[median ruin]

Happens, just need to reinsure

[icy hill]

Anyone else have an issue with raids in Factory being super choppy? My machine runs fine on every map but that one.

[timid pike]

For some reason I cannot sell this please help me as I want to sell this VAL but in the bottom right it keep's saying Ragfair blah blah blah which I have no clue what that means

[surreal spire]

remove ammo?

[timid pike]

i did

[surreal spire]

the one in the chamber too?

[timid pike]

HMMM

Maybe thats why lmao

Thank's man that was the issue

Appreciate it

[surreal spire]

np 😄

[timid pike]

Lmao

[timid pike]

Hey so um... question what's the best way I can get money and is 2.2 million roubles good?

[surreal spire]

im a noob myself 16lvl 😦 There shitloads of videos in youtube how to make money. I like hidden stash runs from pestily. and 2.2 mil is no way near enough 😄

[timid pike]

LMAO ok, well then what's a good amount? like how much should I have?

[crimson lance]

i recomend shoreline or woods stash runs

you can do them with scav or pmc

[surreal spire]

dont make money your primary mission. Enjoy the game. Scav is a good way to learn and top up your money

[timid pike]

ok for sure

[timid pike]

Thank's for the tips man

[surreal spire]

overcome the fear of losing everything and you will have fun

[crimson lance]

just remember about scav rep

[timid pike]

yeah and you get good scav rep by not killing anyone correct?

[surreal spire]

You can and should kill pmcs as a scav

[timid pike]

Alright for sure

[cedar violet]

Anyone got their EOD?

[past fossil]

no

[cedar violet]

It's been 4 days and getting more and more frustrating

[west pebble]

any1 know why my gunsmith part 12 isnt working or if they chan ged the build

[crimson lance]

have you contacted support?

[past fossil]

im waiting 6 days now 😄

imagine paying +100 euros and getting nothing

[cedar violet]

Of course I did bud if there is any support

[crimson lance]

what they said?

[cedar violet]

Nothing, they did not reply

[pallid island]

hey everyone, anybody not receiving verification code from launcher ?

been trying from launcher and from website, tried to switch password and all...nothing

[crimson lance]

are you using gmail or what service?

[misty nebula]

Well I've been waiting 5 days so far because I have the same issue, no response yet

[crimson lance]

as far as i remember one of mail services does work with bsg system

[pallid island]

im using gmail

since the latest update it asked me for launcher critical update

i've set filters to receive the emails so they don't land in spam, added emails as contacts...

[frozen charm]

anyone got tips to find the 3-(b-tg) stim, ive managed to get all the others😅

[vivid briar]

Hello, my account was stolen and banned. I know it sounds fishy, anyway is there anyway to get my account back? I played the game from 2017 through out the years I even bought EOD edition. I have around 1000 hours on my account and all the support told me that it's my fault and they can't do anything, neither tell me why am I banned?
Thanks for replies

[sharp haven]

I got this supper long error code while trying to start my game and it told me to copy it to my clipboard who do I send this to?

[west locust]

is this what you got

[bronze hinge]

I have the same error just now

[west locust]

tarkov prob down or something

[bronze hinge]

Yes it's what I though

thank you

[west locust]

that sucks caused i just got out of a scav with about 300k worth of loot i hope its still there

[cedar violet]

I hope they fix EOD purchases too while the servers are down

[west locust]

god yes i know i still havent recieved mine

[pallid island]

and codes not being sent through emails also

[drifting lynx]

stuck

[vivid briar]

are servs down or is it just me?

[drifting lynx]

i think they are yeah

[harsh magnet]

down

[distant bolt]

#community-support message ANYONE??

[sharp haven]

ya

[wooden peak]

why game down 😦

[slim acorn]

maybe the durability is lower than 50 or the ammo is in the mag

[distant bolt]

No, this one is brand new

[slim acorn]

check that

[lucid idol]

BULLET IN THE CHAMBER ?

[distant bolt]

And no ammo, no bullet in chamber either

[lucid idol]

sry for caps

[distant bolt]

yOu cAn wRiTe iN AlTeRnAtInG CaSe fOr wHaT I CaRe, I Am jUsT HaPpY SoMe1 Is rEaChInG OuT To hElP Me!

[sharp haven]

is it impossible to buy the remington r11 on the flea?

[crude copper]

server is down?

[vivid briar]

i have the same

[distant bolt]

So will my fuel get wasted while servers are down? 😅

[sharp haven]

Yep

[void stag]

Ofc

[distant bolt]

Bullocks

It's just that I had put my timer to when my crafting would be done, so that I could log in and turn it off, which is literally "just now" 😅

[opaque bobcat]

wait does that mean I lost the loot from that scav run

[distant bolt]

Most likely, yes.

[nocturne spear]

I was lucky to extract with red keycard less than 5min before servers had problems

[distant bolt]

@lucid idol I figured it out... I noticed I was 7 ergonomics away, first I thought it was the mount I used for my scope, as this scope can in fact be mounted on the standard M4 iron sight, which wasn't on it when I got this gun from a rouge, but that wasn't it... So I changed the pistol grip... But still, I followed to wiki guide to 100%, - I think there's something on wiki that need to be updated here.

[median ruin]

Wiki doesn’t need to be updated

[haughty solar]

hey

[distant bolt]

Obviously.

[haughty solar]

is there any % to have tarkov in sale like on christmas or summer ?

mean edge of darkness dlc

[gentle cobalt]

its gonzo

[gentle cobalt]

yes probs

[sly juniper]

i have few qus about eft

anyone can help me

[worldly tree]

Did anyone end up getting EoD upgrades that they didn't receive after the server came back up?

[past fossil]

nope

[near raft]

I just discovered a bug

[past fossil]

i'm thinking to issue a refund

[near raft]

Nikita's Magic

[vivid briar]

How long you waited?

[past fossil]

hes good magician for stealing money 😄

[past fossil]

6 days now

[vivid briar]

Same here nikita got the bag and dipped

Honstley i dont get how its so fucking hard to fix the eod issue

[lavish mica]

is that the monster or the mini monster?

[past fossil]

yeah, plus when it comes to money, they need to try little bit harder

[cedar violet]

I haven't gotten my upgrade either

[vivid briar]

Ye idk if support even exists at this point

[quiet summit]

There was a Sale last year for Defender of the Fatherland Day, there could be one this year as well.

(Feb. 23rd)

[severe igloo]

I wouldn’t, Ive seen a few complain about they got banned shorty after getting refunded. Not sure if it’s true or just people being upset, but I wouldn’t risk it if you’re into the game hardcore like most people

I’m on day 8 of no upgrades, haven’t heard anything back

[misty nebula]

I'm on day 6 of no upgrade, put support ticket in 5 days ago

[severe igloo]

Yeah i put support ticket 7 days ago hasn’t been bothered with, submitted a bug report the next day and got a reply but once I brought up it was about not receiving my EOD upgrade, they stopped replying

Rough man

[muted flume]

They will ban you for refunding. They don’t offer refunds and if you force one through with your bank you are breaching the ‘contract’ you signed when buying the game, which is that they don’t offer refunds.

[severe igloo]

Well that’s shady

[muted flume]

Basically breaking the EULA if you force a refund so I don’t recommend it if you want to keep playing lol

[severe igloo]

I’m not gonna refund, but god damn

[past fossil]

So basically they can scam people legally 😄 ?

[severe igloo]

There’s gotta be hundreds of people out $50-$100

And they’re sending me emails about buying a damn mouse pad

[muted flume]

International law outweighs EULA contracts, but a company still has the right to withhold a product if you break EULA laws

[severe igloo]

[past fossil]

i see, so lets just wait 😄

[muted flume]

Yep. Idk why they’re having problems, the sale isn’t even until later this month, right?

[odd cypress]

They actually replied to my bug report that specifically was about not getting the upgrade... So theres that

[past fossil]

what they said ?

[odd cypress]

They're aware of the issue and working on a fix "right now"

[muted flume]

They probably said they were looking into it with a copy and paste lmao

[past fossil]

LMAO

[ancient tapir]

rather a copy paste then not a word honestly

[muted flume]

Companies like BSG tend to use vague copy and pastes to try to shift liability because they refuse to acknowledge how ridiculous this issue is

[quiet summit]

I think they're just hoping to mass fix with one code yeah.

[odd cypress]

Also i'd be getting the stuff manually if the fix would last more than a day

[muted flume]

I found battle-eye support to be more helpful than bsg. When I got wrongfully banned I got sent a section of the TOS even though battle eye found that I was in fact doing nothing wrong and had me unbanned

Literally put 2-3 support tickets and got sent a section of the TOS about their right to withhold the reason I was banned :/

[quiet summit]

Well Battleye is not developing games so not a fair comparison

I don't think BSG is allowed to tell you why you're banned, it's part of Battleyes rules

[muted flume]

They just randomly banned me with no reason and then after 3 support tickets realized they fucked up

[odd cypress]

Its kinda fun how EFT is often compared to Arma, and both games end up using the same anti cheat service

[quiet summit]

I understand but, I don't think Battleye wants any of their customers disclosing information on a ban

[muted flume]

I guess I understand, but after 2-3 times of me explaining and even having my report sent to battle eye they should have done something other than send me a section of the TOS every single time. I didn’t even get a “we’re looking into it” hehe

[quiet summit]

Yeah ban appeals are only handled through Battleye for bans

[cedar violet]

Where is my EOD already..

[vivid briar]

Lmao I don’t think they give a shit tbh just gonna make us wait and not give a solution

[quiet summit]

I would love to argue against but, this no announcement thing is kind of fudge brownies.

[vivid briar]

I just feel like I’m being played tbh their is no warning for when the game upgrades won’t work they still sell it then make me go in circles and waiting for support

[muted flume]

People waiting longer than during an actual sale to get their upgrade lol

Can’t imagine what the next sale will look like, 2 months for an upgrade?

[worn rapids]

I got a reply from support for my upgrade

[worldly tree]

@odd cypress Any chance you can take a screenshot of them saying that about the EOD upgrade and post it here? I think a lot of people will find some sense of relief since that would be the only true known acknowledgement that anyone has received this far? I think a lot of people would truly appreciate it. Deff mark out any personal information though if you do.

@worn rapids Or if you would possibly do the above for everyone's sake here that would be very awesome

[quiet summit]

Bro is your monitor a skyscraper

[worn rapids]

My phone screen messes it up I'm at work rn

[quiet summit]

[worldly tree]

That is awesome thank you so much @worn rapids Hopefully this gives some people here some sense of relief

[worn rapids]

Put my support ticket in on thur

[cedar violet]

lol they said the same thing yesterday to everyone it's been a day already hasn't it?

[worldly tree]

I'm not affected by this issue but a friend of mine is and I can only imagine how frustrating it is for everyone affected, doing all I can to help find answers and or help anyone else in this matter.

[quiet summit]

^

[worn rapids]

Yeah lol

[vivid briar]

Nice photo shop

[worn rapids]

I'm gonna upgrade to eod on thursday and see if I get it

[quiet summit]

You should see if there's a discount on Defender of Fatherland day

Feb 23rd, ther was one for last years

[cedar violet]

I haven't gotten any response to my ticket ughhhh

[worldly tree]

Kwon has been an absolute legend that hasn't gotten much credit for all that he/she has been doing to answer people all day

[vivid briar]

Kwon istg I seen you on forums

[quiet summit]

[quiet summit]

You definitely have, i'm half of the recent posts most of the time

[vivid briar]

Kwon better support then the actual game kinda sad

i dont understand this honestly
instead of fixing it manually right here and now, i have to wait 24h to possibly get it fixed by the system?

Copy pasta response

my response

[cedar violet]

tell them to prioritize EOD upgrades ugh

[quiet summit]

Then anyone not doing EOD will pick up pitch forks and storm the BSG buildings

[worldly tree]

I would say that Kwon is more than likely correct that they are trying to code a fix that would take care of everyone at the same time rather than have to do every single person individually that could take weeks

[muted flume]

Doing it manually would be like paying a single guy to go in and spend 10 hours a day clicking buttons on a screen for weeks

[cedar violet]

I highly doubt their situation is more urgent than ours

[vivid briar]

paying 100 euros for a product that i dont get is kinda weird imo

i know its guaranteed to happen at some point but its just weird

[glacial tartan]

how long ago did you make the original support post?

[cedar violet]

Guess support team coming from a month behind xD

[vivid briar]

like 6 days ago

[glacial tartan]

im at 4 days right now and i havent gotten anything lmao, just "accepted"

[cedar violet]

I am at 4 days either mine is not even accepted lol

[vivid briar]

5 days here

[glacial tartan]

i sent a report via the launcher and it went to accepted, the 2 i posted on the website are still at open

[cedar violet]

launcher ones automatically marked as accepted

[glacial tartan]

nice.

[cedar violet]

probably they don't even look at them xD

[glacial tartan]

s tier problem solving lol

[vivid briar]

There has to be like 5 ppl@at bsg support man

[muted flume]

Bsg isn’t that large so basically yes, 5 main people that do it lol

[glacial tartan]

my whole thing is, this isnt a necessarily new bug

theres been reddit posts about this occasionally for the last 2 years

[vivid briar]

https://i.gyazo.com/c09f09a21900eec50debd57389591768.mp4
this is my stash rn, im pretty much struggling with the tetris game

every rig full to the brim with nades, weapon mods, food, heals and stuff

[glacial tartan]

LMAO i just got an insurance return and i almost didnt have enough backpack to put other backpacks and rigs into

[vivid briar]

man my insurance expires on a daily basis

I just want the gamma ffs

i just got blue balled that i will get bigger stash with eod but got jebaited

[glacial tartan]

^

[cedar violet]

looool

[vivid briar]

Bro I’m struggling rn with a 10x48 stash

[muted flume]

My stash is literal backpacks in backpacks and not a single open slot with a bunch of barter items. I’m too lazy to get a scav junk box

[vivid briar]

I can’t imagine the shit standard players go through

[quiet summit]

Having a conversation here and forums with me I see lmao

[simple basin]

Does anyone have the issue where the game glitches out and repeats the audio for several seconds? its like the sound just before you get a bsod so its really creeping me out. never had it in any of the previous wipes.

[vivid briar]

Ye it’s a norm for me lol

[cedar violet]

😉

[quiet summit]

Bsod?

[simple basin]

blue screen of death

[vivid briar]

The stuttering noise

[quiet summit]

Oh

[glacial tartan]

i havent blue screened in a long ass time now that im thinking about it

[simple basin]

Is there a fix to it?

[cedar violet]

oh yeah that happens to me too occasionally. Not always but from time to time. Streamers also get that a lot. It's normal. Wish the load time would be smoother and faster

[vivid briar]

I don’t think

[cedar violet]

4-5Mins to enter a game feeling like entering OW competitive

[simple basin]

damn, well atleast its not a critical problem if alot of people are having it

[vivid briar]

But it’s kinda nice the stuttering noise since ik when to alt tab back in when I’m about to load in

[simple basin]

nice name btw kek

[vivid briar]

Who

[vivid briar]

i have played on standard acc for like 6 wipes now and finally decided to upgrade
only to get disappointed (:

[vivid briar]

Ye Fr man I got my 2 upgrades done but eod just jebaited tf out of me and made my life shitty

[simple basin]

you

[vivid briar]

Thx lol

[twin forge]

My ticket just got answered today about 4 days. And they asked if this was an issue and it may take a few hours to get the stuff after buying the upgrade, I was liek its been 5 days since the money was taken and I still havent gotten anything lol

[carmine osprey]

Cant turn in / finish the quest, i already turned in the therapist one which is the follow up and this is stuck on 100% without me being able to complete it
already restarted game a few times, joined a few raids, etc. its still there

[quiet summit]

You've completed Postman pat part 2?

[carmine osprey]

yeah

[quiet summit]

It's a known bug, (Though I thought they fixed it)

Please submit a report via your profile on the website

[carmine osprey]

ok

[muted flume]

Turn it in to therapist

[carmine osprey]

yeah i already did

prapor quest wont turn in though

[quiet summit]

Yeah it's a 12.12 bug

[quiet summit]

Let me guess, you turned it in 3/4 hours ago?

[radiant ivy]

mine turned in first try kek

[carmine osprey]

earlier than that

like did quest and raid and didnt accept it because i had too little space in stash and now this happens

[radiant ivy]

i turned mine in like a week into wipe when everyone was complaining about it not working

[gloomy harbor]

Was the upgrade to new edition fixed?

[gloomy harbor]

6 days with no reponse from support for me

[quiet summit]

No, not yet.

From an earlier post in this channel

[gloomy harbor]

Ah ight but atleast they are aware and working on it

[quiet summit]

Yes, slow but at least there's some progress

[gloomy harbor]

Yea

[slim spruce]

@median hill Please speak in English. There may be an Italian server in #❌〡community-servers or #regional-communities

[nocturne glen]

hey, i got stuck inside the wall in d2. i think the door shoved me through. How do i report this to devs? I have a video of it too

[slim spruce]

A bug report in the launcher.

[nocturne glen]

ty

[knotty beacon]

I keep getting an error when trying to buy a thicc weapons case from Jaeger. I bought all the parts for the barter but every time it restocks and I try to buy it it gives an error reading: "Error 1507 offer was sold" even though it says it's still in stock.

[quiet summit]

Hello! Please right click, filter by item ; the flea market will reflect the true value of stock

[harsh magnet]

i think that built in feature of the game

[knotty beacon]

It's not, it's a bug that appeared in 12.12.

[cedar lagoon]

can someone tell me where is the support on this server?

[whole aspen]

Hey guys my mate loads into a raid and he can see the hud and his inventory but the screen is black - does anyone know how to fix this?

[slim spruce]

For what?

[cedar lagoon]

im having launcher issues

[slim spruce]

What error?

[cedar lagoon]

0mb/0mb

[slim spruce]

Let it sit there for 5 minutes trying to download and it usually fixes itself.

[cedar lagoon]

aight i'll try ty

[cedar lagoon]

didnt really help. still sitting at 0

[quiet summit]

Have you reset your PC since downloading the launcher?

[regal delta]

Oh shit nice man!

So we’ve officially heard from the devs now!!

[cedar lagoon]

noo i just downloaded it yesterday

[quiet summit]

Please reset your PC and try again

[cedar lagoon]

should I do a whole reset?

[quiet summit]

Just reset your computer

I'm not telling you to reinstall, only restart your computer

[cedar lagoon]

Oh i've restarted it like 15 times already

[vocal hill]

When did you open your ticket?

[cedar lagoon]

nvm suddenly it started unpacking game files

[quiet summit]

lol

[vocal hill]

same day as me, fingers crossed

[past fossil]

yeah, i guess we will get fix soon

[silent igloo]

Hello

I'm sort of new to the game

And I have a problem

[quiet summit]

Hello! Bans are handled through BattlEye, thus any appeals are also handled through there.
https://www.battleye.com/contact/

When submitting your ban appeal be sure to include plenty of information, since they do not disclose why they ban you, possible mistaken bans, like if you log-in from multiple PCs - Email only I believe

[cedar violet]

lol nice joke

[quiet summit]

Stop spamming. you haven't asked your question yet.

[silent igloo]

My game files got corrupted and I had to reinstall the game, when I did it still told me that the files were corrupted, do i reinstall again?

[gloomy harbor]

Aye lets go support answered me aswell they said the same thing you posted earlier

[quiet summit]

Did it give you an error code?

[quiet summit]

lol their copy and paste team is going ham

[silent igloo]

ye

[quiet summit]

Please go to your launcher, on the top right hit your profile, cogwheel, then verify integrity of game files

[gloomy harbor]

For sure😂

[brave tiger]

Twitch balaclava dont count as balaclava (punisher part 4)

[cedar violet]

Why nobody answering meeeeeee >:C I am getting more angry and annoyed.. My ticket number starts with #138

they should've answered mine too.. :<

[quiet summit]

They're scared of us asians :c

[brave tiger]

👹

[cedar violet]

that's literally me

[silent igloo]

am i blind or i cant see it

on launcher settings right?

[quiet summit]

On your launcher, top right hit your profile.

"Integrity Check"

[gloomy harbor]

Mine was 139 so they should have

[silent igloo]

its blacked out

[quiet summit]

Then yes reinstall.

[silent igloo]

i did thats the thing

[quiet summit]

Please delete everything in your download directory for Tarkov
Then try again

[silent igloo]

ok

will that delete my progress?

[quiet summit]

No it will not, your progress stays with your character on their server.

[silent igloo]

phew

[quiet summit]

The only thing it may change is if you have changed any keybinds.

[gloomy harbor]

So like my scav box is 4 slots off of being full, im level 11 rn should I just buy another scav box I got enough for it

[quiet summit]

I always end the wipe with 2 boxes, one for 1x1 items, another one for 1x2+

Some people like to do long-term storage and short-term/flea market stuff

[gloomy harbor]

Ooo I like that

[quiet summit]

Long-term being FIR items for the future quests.

[nova bobcat]

Anyone wanna group up?

[gloomy harbor]

Ahh gotcha

[quiet summit]

But that will require some knowledge through several wipes

[silent igloo]

wait, do i just go and delete them through file explorer?

[quiet summit]

You will find better luck in #pvp-lfg

[silent igloo]

or in launcher?

[quiet summit]

Navigate to where you have your Tarkov installed, or you can go to your Control panel, Program files, uninstall there

[gloomy harbor]

Yea lucky for me a I have friend that I play with that knows a good bit about the game so he always be telling me what is for a future quest

[quiet summit]

That's good, huge time saver

[silent igloo]

ok

[gloomy harbor]

For real, it helps so much.

[silent igloo]

i also do

[gloomy harbor]

Nice, it’s so helpfull

[vocal relic]

Hi guys, I've been getting infinite "server connection lost" recently

i cant connect to my raids and play for more than a second without getting kicked out

wish i could give more info but thats all the games giving me right now

ive been able to play without this problem for over 200 hours, only now tis appearing

[muted flume]

What’s your ping? Servers are having a problem too

[vocal relic]

50-80

i have normal ping still

[quiet summit]

Please check your antivirus to see if it has quarantined any files recently

[vocal relic]

no files quarantined, i've also verified game intergrity, done a full system restart/ reinstall of the game, changed my preferred dns and have flushed it too, i've also swapped between two different ISPs and still get the error

beginning to think its server side and has something to do with my account

[quiet summit]

You're playing solo? Do you have a manual selection of servers?

[vocal relic]

solo and duo, and yup i have Hong Kong selected

i have tried changing it to singapore and still get the issue there too

[quiet summit]

You're the host when you're doing duos?

[vocal relic]

nope my friend is the host

[quiet summit]

Is he also HK?

[vocal relic]

yup !

we change servers together

[quiet summit]

You've tried to disable ipv6?

[vocal relic]

nope, ill go ahead and try that

ill update you guys on how it goes ! ty for the input

[quiet summit]

Sounds good, good luck!

[nova urchin]

So if I get stuck on Awaiting Session start for like 5 minutes... is the only thing I can do is alt+F4 ?

[quiet summit]

Yes Radeus

[nova urchin]

heres hoping I dont lose my scav-slot

[quiet summit]

Going to tell you right now to shoot down your hopes and dreams, probably going to be lost more often than not

[nova urchin]

Yeah its not working, still Awaiting Session Start (I really want to say the abbreviation on that 😛 )

[quiet summit]

xD

[nova urchin]

I really do wonder why you get stuck in that particular part of the loading process

[quiet summit]

I'm not 100% sure either.

[nova urchin]

Cant even leave the game now, still giving me the swirley

Oh well.... such is life... and betas

[quiet summit]

Just restart Alt+F4 and disconnect from it lol

[nova urchin]

That doesnt lose you the scav-session ?

[quiet summit]

You will lose it.

[nova urchin]

Ok, good to know, tnx

[quiet summit]

Do you have Vsync on?

Are you getting frame drops? I'm not understand feels choppy

Looks fine to me, i'm not sure

Placebo? lol

[glacial oyster]

If anyone was having issues with upgrading their account to eod or so I got this response “ we apologize for the inconvenience, the development team is aware of this problem and working on a solution right now.
We will make an upgrade manually if the fix will take more than a day. We apologize for the late response, this is due to the increased load on game support. “ so hopefully they can figure out what the problem was

[quiet summit]

Yes, i believe they'll put out a mass fix instead of each person separately.

There were too many people affected.

[vivid briar]

Not sure what chat to ask this but. Does anyone have an extra pouch (ass) that isn’t the base edition one. I’m looking to upgrade mine. I was looking at the barder for the beta. But seeing if anyones got anything

[quiet summit]

No trading #521628660298678283 But also you cannot drop containers in-game anymore.

I recommend you work your way towards the punisher questline - It will give you an Epsilon (2x4)

[regal delta]

Supports answers would go to my email or to my tarkov notifications?

[quiet summit]

You should get them in both, Email i'm certain of

[vivid briar]

Okay thank you for the information 😄

[quiet summit]

[regal delta]

Thank you

Are we to be expecting a fix for the EOD within the next couple days? Hopefully today? Based on the responses some folks have gotten?

[quiet summit]

That's what it looks like, they'll do a mass fix for everyone i'm hoping.

[muted flume]

I’d say within a day if what they said is correct

[worn rapids]

@Tenderkaj#0253 thur

I was like trying everything on Thursday and I reinstalled the game because idk and I wasnt paying attention and I made tarkov delete everything on my drive lol

[hidden nexus]

@slim spruce I came in here a bit ago looking for help and I appreciate the time you took! I've since got it to work, thank you for the ideas on why it didn't as it led me to the right spot eventually!!

[quiet summit]

[elfin bone]

can someone help me whit someting

my graphich look wired i have how i want it but something worng i cant change the it look like

plz pin

[quiet summit]

..?

[slim spruce]

👍

[regal delta]

Don’t you understand? His graphich are wired!!!

[quiet summit]

lol

[regal delta]

Can you send a screenshot of your graphics settings man?

[elfin bone]

can you talk sorry i was aft

[elfin bone]

?

[regal delta]

Like a picture of your screen basically, if you’re in windows you can SC I just can’t remember the key for it, PRNT SCRN works I think?

Just a photo of your graphics settings,

[elfin bone]

can you come to 2 man squad #18

and i show you

[regal delta]

Lol I cannot talk rn I’m sitting in the DMV 😆

[median ruin]

See you in 4 hours

[regal delta]

I’ll lyk when I’m able to though

[regal delta]

😭😭

[elfin bone]

could you join sow i show you it

[vivid briar]

probably set lod to 2 and texture to high

[elfin bone]

hey @vivid briar can you help whit something

[muted flume]

The dmv has the most unhappy workers ever

Even McDonald’s workers look happier than them

[vivid briar]

after im done with a raid sure if i can

[median ruin]

You know it’s true

[elfin bone]

could you join 2 man squad #18

[median ruin]

Just send a screenshot

Windows Shift S

[elfin bone]

not that if you join you see i what im talk about

[regal delta]

This is such a struggle 😭

[median ruin]

You can screenshot that too

[elfin bone]

no it fine when do that but i play game it like i have painkller eff on

[regal delta]

You hydrated?

[elfin bone]

?

no

joiin you see i what im talk now

[regal delta]

Take a screenshot of your graphics settings

No dude, I can’t, I’m sorry, I already said that.

[regal delta]

What does a game look like when you’re in? Can you give an example? Maybe in an offline raid?

[elfin bone]

it like i have painkiller on

[median ruin]

I would uncheck everything at the bottom btw

Like high quality color and stuff

[elfin bone]

come to the call you see what FUCK IM TALK ABOUT

[muted flume]

Turn off chrome aberrations

[median ruin]

that’s what I said

[elfin bone]

nothing happenm

[muted flume]

You went into a raid?

You need to be in a raid to tell the difference, not the stash

[median ruin]

Might need to restart too

[elfin bone]

@crisp egret you see im talk aobut

[pallid island]

damn code still not in my emails...still can't login lol

[median ruin]

On the launcher?

[elfin bone]

hey can you join you see what hall i talk aboiut

[pallid island]

launcher and website also

[median ruin]

I’m unable to join

[muted flume]

Did you lose your password/email…?

[elfin bone]

here do you have your dm open

[median ruin]

Did you restart after unticking those boxes?

[pallid island]

no i didn't lose any of these

[median ruin]

Mate I can’t call atm

[muted flume]

@elfin bone try TAA high

[pallid island]

i recently had a windows update and it detected a hardware change i suppose

[muted flume]

Sharpness 0 aswell

[elfin bone]

@muted flume can you call me n i show you

[median ruin]

I would just turn off postfx

[pallid island]

im not receiving the codes, im using gmail

[quiet summit]

Please check your junk & spam.

[elfin bone]

call me i show you plz!

[median ruin]

This one might help for launcher https://forum.escapefromtarkov.com/topic/111372-not-recieving-an-e-mail-verification-code-from-launcher/page/47/?tab=comments#comment-1896140

[muted flume]

I can’t

[pallid island]

thanks, i checked spam and junk and nothing

[median ruin]

Turn off postfx, untick those bottom boxes and then restart @elfin bone

[elfin bone]

I TRY SHOW WHAT WTF GOIING ON

[pallid island]

i'll take a look at post, meow thanks for help 🙂

[median ruin]

We have an understanding of what’s going on

[muted flume]

We don’t cater to you dude

[quiet summit]

Please don't ask people to call you, you're putting them in a tough spot.
Stop getting agitated at the people that are helping you, we're not BSG.

[muted flume]

We also have lives, we’re being generous enough trying to help you to begin with

I don’t see where the attitude is coming from

[elfin bone]

I TRY YOU WHAT WRONG AND NUN YOU WANT JOIN A CALL I SHOW YOU WHY

[pallid island]

okay, i checked meow's post about the launcher not sending codes

[median ruin]

Turn off postfx, untick those bottom boxes and then restart @elfin bone

[muted flume]

because we’re doing something else as well, such as being in a room with 50 people

[quiet summit]

I already saw it coming from the first message he sent.

I'm at work with 2 other people in my office.

[pallid island]

i tried everything already and nothing worked for me unfortunately 🙂

[elfin bone]

I HAVE NTHING HAPPEN

[quiet summit]

I'm blocking you river, good luck.

[muted flume]

Apparently all of us are sitting on our pc with nothing to do and are simply waiting for him

[elfin bone]

I TRY EVEYTHING

[quiet summit]

Do you have access to another computer by chance?

[median ruin]

I don’t have another solution unfortunately

[pallid island]

yes kwon i do

[elfin bone]

can you jopin the call sever call i sahow you i whhat hall i talk about

[muted flume]

@elfin bone do this, uncheck all the bottom boxes, use TAA high, set sharpness to 0

[quiet summit]

Please try and prompt a 'Access from new hardware' email, if possible connect from another network (via hotspot or something)

[median ruin]

Try on that other PC, might work

[muted flume]

Those are the only ways I can see why you’re having that problem

[elfin bone]

@muted flume

[pallid island]

i tried that also, didn't work ;D

[muted flume]

Sharpness 0, turn anti-alisasing back to TAA high

[pallid island]

i'll just wait and try later, maybe servers are crowded or something ?

[median ruin]

Untick all the bottom boxes

[quiet summit]

^ @pallid island You said you're having troubles downloading the launcher right? Might try that

Oops wrong reply, wait one moment

[quiet summit]

Oh he removed the original one, maybe that fix doesn't work anymore, i'm not sure War

[elfin bone]

still look like i still have pain eff

[quiet summit]

Turn sharpness all the way down.

Drag the slider to the left.

[elfin bone]

i did that

[quiet summit]

You just sent a screenshot with 0.7 Sharpness.

[elfin bone]

if you join the sever call ishow wtf going

[muted flume]

He said he can’t

[quiet summit]

No.

[elfin bone]

i try show you guys wtf going

[muted flume]

@elfin bone just move the sharpness slider LEFT

[elfin bone]

still nothing lirk i have pain killer on

[quiet summit]

Then send another screenshot.

[pallid island]

@quiet summit i am just trying to login after a long break and i cannot receive the verification code from the launcher, also cannot login from the website even with other browsers

[quiet summit]

Do you have wifi on your computer?

[muted flume]

Probably has something to do with the backlog of support tickets as well

[elfin bone]

it not screenshot bc it look nomarl but i try show my srcean

[pallid island]

@quiet summit i am using cable and i don't have wifi

[quiet summit]

The screenshot of your settings.

[quiet summit]

The other PC, did you connect on a different net?

[elfin bone]

see i mean

nothing worng whit hat it screan my game look so fucking wriend

[pallid island]

@quiet summit i connected through wifi with the other computer but it is same network

[quiet summit]

lol that's why I said different network

Please try and connect to your hotspot on your phone

[pallid island]

@quiet summit oh sorry :p

[elfin bone]

CAN SOME ONE COMEONE PLZ JOIN SEVER CALL AND SHOW YOU WHAT GOING ON AND IM SHIRTY SPELL IT HARD ME SPELL SOME WORDS ITRY SHOW YOU WHAT WTF I M TALK ABOUT PLZ

[quiet summit]

Stop using caps lock.

[muted flume]

None of us can at the moment.

[elfin bone]

im upsite no understand i try say

😭

[muted flume]

At this point it looks less like a tarkov issue and more like an issue with something else. Everything we said is the only known ways of fixing that problem to my knowledge

[pallid island]

i'll try to setup a hotspot because i don't have one close by

[elfin bone]

it like my game is on pain killer eff in game if you pop pain killer

[quiet summit]

We know what you're talking about.

[elfin bone]

and i have disbilly

[quiet summit]

That's why we were telling you to drag your sharpness down.

[elfin bone]

i did

it fuck at 0.2

[quiet summit]

Then that's all you can do

[cyan spindle]

Hey, my traders are so bugged since yesterday, I cant buy items, just via flea market. I restarted a lot of times, what can I do?

[muted flume]

@elfin bone this probably isn’t the issue, but what’s your monitors native resolution?

[quiet summit]

Please clear your cache on your launcher.

[muted flume]

Did you check the auto fill box when buying?

[quiet summit]

^ troof

[muted flume]

It sounds stupid but people forget sometimes

[quiet summit]

Especially seasoned vets on new computers

[elfin bone]

it not my monitors bc i play another games it fine

[cyan spindle]

Yep, I have a new computer haha

[elfin bone]

it just trakov

[quiet summit]

That'll do it

[cyan spindle]

Where is the autofill option?

[quiet summit]

Bottom when you select an item.

[cyan spindle]

Oh I see, fixed thank you!

[quiet summit]

[muted flume]

I’ve had 3 pc’s for tarkov and each time I forgot lol

They need to add a way to import settings from files

[pallid island]

@quiet summit okay, hotspot is set now

[quiet summit]

Fingers crossed!

[pallid island]

@quiet summit bad luck, nothing happened 🙂

[quiet summit]

I'll send you a DM.

[median ruin]

Report it in #discord-mod-mail

Don’t ping silver unless you say happy birthday too

[quiet summit]

lol

[median ruin]

It’s a sin not to

[vocal hill]

Did they fix it for you?

[vocal hill]

Any luck?

[remote mauve]

day 8 of no eod upgrade loot

[harsh granite]

they have confirmed they are working on it if you submitted a ticket they may have replied

[past fossil]

nope

[worn rapids]

@vocal hill wym

im checking now

I got it

[slim spruce]

[worn rapids]

im so happy omg

[devout arch]

i crafted a scav case and it used my junkbox with all my stuff in it.

what do i do now

[slim spruce]

wait about 2 minutes for the error to pop up

[elfin stirrup]

my alpha container disappeared off of my pmc

[slim spruce]

And your case will be back

[devout arch]

oh thank god

[slim spruce]

Go into hideout, go into first person by pressing "enter", then tab to open inventory. Put the scav boxes you want to save in your sorting table, press tab, then walk over to scav case and manually build it. If that doesn't work please empty each one, one by one, as it's trying to take one with items in it. It should be trying to pick the first one you bought/crafted.

[slim spruce]

What happened?

[elfin stirrup]

so basically its just gone

[viral granite]

Nice to see them working again

[worn rapids]

ye lol

[elfin stirrup]

and the stuff that was in it is in my stash again

[slim spruce]

Did you upgrade your edition?

[elfin stirrup]

no

its just gone

[slim spruce]

There's not much you can do besides buying a new one from peacekeeper, unfortunately.

[elfin stirrup]

rip

i think thats the wipe for me then lmao

[slim spruce]

You could reset your account or upgrade your game to get another container.

Or buy one from peacekeeper, I believe level 2.

[elfin stirrup]

thats the problem i only got 100k in my stash and im broke

[harsh granite]

did they manually do it or did it just happen

[slim spruce]

There is a chance you can loot a container called the waist pouch on customs in the gas station or in the old gas station.

Low though.

It's the same as alpha container.

[elfin stirrup]

imma probably just either upgrade when i get the money or quit for the wipe

[worn rapids]

I just logged in for the 1st time today and it was there @harsh granite

[harsh granite]

ah damn

not for me:(

[regal delta]

2h later T.T

[regal delta]

It may be an issue with your PC settings or something to your resolution since your graphics settings seem to be normal if you have saved, restarted and applied all of the things the previous folks told you to do. Try to repair game files and what is your monitor resolution?

[muted flume]

why can I not accept this quest? lol

nvm...traders broke

NIKITA

[hexed jungle]

anyone constantly disconnected from "High Packet loss" while scavving?

[vivid briar]

Is there a bug that makes prapor not give you your stuff

I shouldnt have missed his insurance and he sent me a message saying he sold it

[vivid briar]

how did u get it

[worn rapids]

@vivid briar support

[vivid briar]

How long it take

[worn rapids]

thursday- today

[dapper cedar]

i bought the standard edition on the 6th of feb and payments been processed but everywhere including profile and the laucher i downloaded says i need to pre order like it did before i bought it. I used 2 days worth of tickets to find support but they take forever. im also pre broke so i cant afford it again

[vivid briar]

Can’t be bothered let them have the money at this point

[worn rapids]

lol

[regal delta]

only submit one ticket

otherwise itll reset your queue thing

[dapper cedar]

i have just been waiting foreverr to get Tarkov and i was eager to get the game. it sucks

[regal delta]

i get it but y'know

[vivid briar]

Same it’s my first wipe and the worst first impression of a beta game

[vocal hill]

nice! im still waiting. have fun

[dapper cedar]

I just want to play. why they have to steal my money n not give me the game. i bought the cheapest version too. theyre petty

[vocal hill]

that's a fitting welcome lmao

welcome to tarkov, you'll have worse days

[regal delta]

Im honestly not sure why your issue is a thing tho lol, its only been an issue with the upgrade to EOD that ive seen so far...

[dapper cedar]

i dont even have the game i bought 2 days ago tho. it took my money n dipped

[regal delta]

are you sure its not an issue on your end? failed payment? failed file install etc...

[vocal hill]

it's any upgrade. I upgraded to Prepare for escape 2nd feb and im still waiting

pretty sure going from nothing to standard still counts as an upgrad

[gloomy harbor]

I got my upgrade

[dapper cedar]

Nah bro everything from my bank went through, they cant even get the money back as it has processed already

[vocal hill]

probably they fucked something up when working on backend

[regal delta]

if you dont mind me asking who do you bank through??

[vocal hill]

also half the company is sick with covid so things are slow af

[regal delta]

thats a very poor business practice to let your customer get scammed lol

[dapper cedar]

I live in NZ n i use KiwiBank, its a Visa card though

[dapper cedar]

like i just want to play, they got 85NZD n thats it, they couldve scammed someone buying the most expensive pack

[regal delta]

ahhh I see, yeah I only work with US banks, I have little to no knowledge on CC banks :C I thought they were similar but apparently not

[dapper cedar]

Yeah bro no clue. Thanks anyway!

[odd cypress]

Just to let you guys know, my game was updated today, if you havent yet, check your game now

[vocal hill]

how long after they replied to your ticket (if you submitted one)?

[odd cypress]

Just over a day

Submitted one via launcher bug report feature

[vocal hill]

oh well, they just replied to mine, i'll have to wait a while then

[dapper cedar]

trust me i wanna play so badly, im refreshing the page like every 10 seconds

[twin forge]

I got a reply but my games not updated yet

[slim spruce]

Not that I know of.

No game updates today.

[vocal hill]

id suggest checking again this evening, watch a movie or something (maybe a tacticool one to keep your gears spinning)

[vocal hill]

he meant upgraded

[dapper cedar]

i've been waiting for 3 days now

[odd cypress]

I meant upgraded yeah

[vocal hill]

ive been waiting since february 2nd

[dapper cedar]

true but you have the game itself? just not your upgrade? im yet to get the base game from them

[vocal hill]

yeah i dont think it makes a difference, getting the game still counts as an upgrade from a technical standpoint

but im pretty sure you wont have to wait as long as i did

[dapper cedar]

thats like going to restaurant and buying food, only to receive said food a week later

[vocal hill]

welcome to tarkov

i know its frustrating, just laugh it off, u'll need this mindset ahaha

[dapper cedar]

nahhhh my bro legit just bought the game and received it instantly

shits unfair

need me an angel to come bless me so i can play the game i bought

[sleek kayak]

I had to wait for a good minute, but then i just bought it directly with debit card dont do it with paypal takes to long

[dapper cedar]

hard g it was debit

[sleek kayak]

Oh then rip

[dapper cedar]

Shit sad vro

[sharp haven]

Whats the purpose of sherpa?

[void stag]

I think sherpas help new players but not sure

[sharp haven]

oh then this one sherpa need to go lmao I can tell hes a dick from the first and only reply he gave me

[vivid briar]

do the devs know about this please? https://youtu.be/QFeRi9h0WM8

game tanks to what feels like 5fps

have to restart mid raid to fix it

I know the devs say they know about "performance issues" but what does that mean? low fps, stutters, game breaking issue like mine where you have to restart mid raid?

[muted flume]

lighthouse is unoptimized but it's also dependent on your own PC. I'd try overclocking your ram some

CPU as well

[kind ivy]

Hey I just got TKed anyone know what TC to report to?

[slim spruce]

#discord-mod-mail

[ivory dawn]

Got two quests at Woods - level 33 in the woods channel #1

[brave sedge]

I woke up to find it had been upgraded.
Thanks guys.

[slim spruce]

[dapper cedar]

I just want my game:(((

[vivid briar]

My tarkov game has been very sucky currently, everytime I've tried to load into a match as a pmc my game will end up on a "Server Connection lost" pop up, does any know how to fix this?

[harsh granite]

did you submit a ticket or did it jsut upgrade

[knotty latch]

Yo, I'm doing Revision part 2 and i can't mark the second Stryker, is it a known bugg or what?

[spark gull]

Hey what’s going on with my Tarkov? It keeps spitting random codes at me like (paraphrasing some of these) “unable to equip gear” or just recently it popped up with a 30 second timer then proceeded to close my game. Another thing happened where it, just at random, logged me out completely. Any ideas what could be happening?

[median ruin]

What happened?

I’m a moderator in the Sherpa Discord

[brave sedge]

I used the ticket only once, five days ago.

[silent igloo]

hi

i need help

hello?

[median ruin]

Press reinstall

[silent igloo]

i did

i deleted all tarrkov files and dowloaded normally

and it still says to reintall

[drifting valve]

Does anyone know why I'm getting this error over the past 2 - 3 days? I haven't experienced this issue before. Someone else mentioned reinstalling battle eye via the "Install_BattleEye.bat" file in the Tarkov Installation folder.

Just curious if there's anything I can do.

I will load into a raid, and run around for ~15 minutes and then be disconnected with the error "Anticheat connection failed. Please Restart the game."

I can restart the game and power cycle my PC but I still seem to run into it.

Let me know if you need additional info.

[silent igloo]

i can start the game through file explorer, but the game wont fully load

[patent hinge]

Been getting weird stutters every 25-30 seconds, and especially when loud sounds, like a gunfight. I can't engage in firefights because the other person shooting causes my screen to freeze and stutter. Just started about 3 days ago. Any ideas???

[past fossil]

No upgrade for me tho

[twin forge]

me either, Ill check again in the morning

[vivid briar]

gonna be more dissapointment

[past fossil]

noticed too

[silent igloo]

i need help

[crimson lance]

recommend sending support request via launcher bug report

[silent igloo]

hello?

i need help (again)

my game files are compromised, and i need to know what to delete that is tarkov related so i could install the game again

[vapid plover]

Have u checked integrity

[silent igloo]

i doesnt let me

its blacked out

[cedar violet]

Same mine is not upgraded as well

[frigid lantern]

hey, not sure where to put this, but is there a way to get eft news on your own discord?

[vivid briar]

@frigid lantern go to #eft-announcements and click follow button

[frigid lantern]

Thank you champ. Have a good day 🙂

[vivid briar]

np np and ty

[bitter igloo]

Go to nvidia power management, set to adaptive not performance

Turn on autoram cleaner, check your settings, etc.

Could be a result of a bad overclock as well

[hexed turret]

i have this on the left of my screen only in tarkov anybody knows what it is?

[golden harbor]

Imagine getting your entire account taken and password changed😡

[vivid briar]

okay
i have actually accidentaly closed my ticket about not recieving eod status
i hate my life

[past fossil]

they are making global fix

[vivid briar]

yep i fully trust them in making a global fix
yep 100% trust them

[past fossil]

as a developer my self i know it takes time to get fix pushed to live

lot of testing needed

[vivid briar]

okay, i dont need a global fix and a testing period of who knows how long
i need a manual fix on my account since ive waited long enough

[sly juniper]

guys i have few qus about eft fps

i have 2060 i got 40 at low settings ????

[vivid briar]

can i like ping the tech support crew?
maybe they see the messages

[past fossil]

~70fps with 1080

1440p

[split tinsel]

seems pretty complicated lol

IF(game version =! current version){
 Send loot;
}

hire me battlestate

[past fossil]

no need to, they are aware of the problem\

[vivid briar]

try these settings
i have i7 8700k and rtx 2080 ti with 16gb 3000mhz ram

[sly juniper]

what about mip streaming

[past fossil]

lmao
if($account->upgraded != true) {
$account->setUpgrade(true);
}

[vivid briar]

you dont need mip streaming

[sly juniper]

i have tried similer to it ,with mip streaming

[vivid briar]

i believe mip streaming downgrades ur visuals a bit

[sly juniper]

ok thanks alot

[vivid briar]

bro what

it says error 404 when i click it

wait i was not signed in lmao

[nova urchin]

Well that is weird... you cant use the ~ symbol ingame, either in chat or in tags

[vivid briar]

omfg lets go they responded

[vivid briar]

dude

remove items out of ur container

ok.....
highly doubt anything will happen but i removed everything

ok gotcha

[cedar violet]

they'll never respond to my ticket lol

[past fossil]

just wait now

[cedar violet]

Awwh.... alpha 😂

[vivid briar]

yep, been like that for 6 wipes now

but not any longer? i think? cant tell

[cedar violet]

we'll see about that xD

[quiet summit]

[quiet summit]

Hello! Is it alright if I share your screenshot with people on the forums?

[vivid briar]

Go right ahead

Good night now

[quiet summit]

Goodnight!

[vernal thunder]

I’m on day 6 of it having my rewards. Was that screenshot from today or prior?

Catching up now

[quiet summit]

There are multiple screenshots today, please be patient. There's forum posts of people that have started getting upgrades.

[vernal thunder]

Sorry, I replied to stuff before I got caught up. That’s seems very positive though and is exciting!

[quiet summit]

[vernal thunder]

[knotty beacon]

Why is the global limit for thicc weapon cases so small, theres literally hundreds of thousands of people playing this game at any given time. 💀💀💀

[quiet summit]

Yeah i'm ont sure about that stuff, ammo sure but the cases 😕

[knotty beacon]

Yea it makes sense for meta gamechanging stuff like ammo n whatnot, but for things like qol inventory management items, it's really weird. Not everyone can just sit in the flea market menu trying over and over to buy something before it sells out.

[muted flume]

They sell out instantly too

[quiet summit]

@slim spruce May I borrow your boop fists

Big mcthankies

[glacial tartan]

does the message they sent in the support tickets mean a day after they respond to our message, or a day after the bug occurs, referring to the upgrade bug

[quiet summit]

I'm not sure what you're asking

[sudden kayak]

ye i dont get that either

its been 5 days for me so im assuming they mean a day after the message

[glacial tartan]

as in. do i need to just sit and wait until 10pm my time to get my stuff, or are they just manually handing our upgrades out in mass to everyone who hasnt gotten their benefits

[quiet summit]

They're not doing it in mass anymore, they're doing it one by one, the window will range for everyone.

Just submit one ticket and wait for support

[glacial tartan]

not too sure why they didnt just give me the stuff right off the bat instead of giving this weird "wait a day" and see if the issue fixes itself

[quiet summit]

It takes time.

[misty nebula]

Hey!!! It's the guy I've been replying to on the forums lol

[quiet summit]

What's up my guy!

Good lad posting on the different ones btw, saves me some time updating them

[misty nebula]

All good my friend, some people have no patience! They're doing their best to resolve it. And it's no problem, it's nice for people to have an update and to know that they'll get to them when they can

[quiet summit]

Indeed, though in their defense; money is nothing to be played around with from a consumer standpoint, so I do get it

[misty nebula]

Yeah that's understandable but at the end of the day, it's not like they were going to run away with the money. Obviously it would've been nice to have an email sent out or some kind of update but they've clearly done that now since they realised the scale of the issue. I paid the money out for the upgrade, I knew it'd get sorted, just didn't know how long it could take. If anyone is mega desperate, they can reset their account. I wasn't willing to do that though so I've just waited patiently. It's not like we can't still play the game

Just have to manage space a little better and make do with a smaller secure container, it's not the end of the world

[quiet summit]

Yes it definitely was like a "just a matter of time" thing though. Patience goes a long way

[woeful hare]

Yo i got a Question, so my Email Account got hacked and the hacker logged into Tarkov and spent my 6,9 Million Rubel. Its my First Wipe and this is kinda devastating bc i took me like almost a week to get this much money. I already put out a Support Ticket. but my Question is if somebody has ever expierenced this and what i could do now. i changed my email password and takrov aswell but i would liek to have my gear and money back that the guy stole...

[misty nebula]

I mean I was expecting to potentially have to wait until the next wipe lol, it would've been depressing but if that was the situation then I'd have made do. Nothing was/is ruining my Tarkov enjoyment, but I only recently got into tarkov halfway through last month, so it's all fresh and exciting for me

[quiet summit]

The only thing unfortunately is just wait for support to respond. There's nothing else you can do aside from that.

[woeful hare]

fml

[misty nebula]

What did they even spend the roubles on?

[signal bronze]

Bruh did servers just die got kicked out and it said game completed/aborted

[woeful hare]

i dont know theyre gone

[quiet summit]

Were you loading into a scav?

[woeful hare]

i got 7k rubles left

[signal bronze]

Nope shoreline PMC raid. I just dced and couldnt reconnect

[quiet summit]

So you DC'ed, tried reconnecting and game aborted?

[signal bronze]

Yep

[quiet summit]

That means someone found you & killed you while disconnected, sorry man

[signal bronze]

🤦‍♂️

Ah well

[quiet summit]

#tarkoved

[signal bronze]

Guess i'm down 10m now KEKW

[quiet summit]

Wait what

[signal bronze]

I was down 9m aft that raid i'm down 10m in terms of gear HAHAHA

[tight plover]

Game kept constantly kicking me out before loading me into the map just lost all my gear, feelsgoodman

[signal bronze]

Feelsbad

[tight plover]

fucking fix your shit game pls

[tight plover]

Worst part is idk if I'll get it back on insurance or if it counted as MIA. Guess I'll find out in 24hrs

[quiet summit]

MIA I believe does come back

If it's on your body i'm not 100%, but if you MIA without the gear i know 100% it comes back

[tight plover]

Hopefully, it was like 400k worth of gear

[glossy charm]

does anyone know why i keep getting logged out the launcher every morning? i have it on keep me logged in

[tight plover]

no idea that started happening to me recently aswell, not every morning but once every few days

[glossy charm]

also anyone know the task nostalgia who it's by? i keep getting a notification saying i completed a subtask but couldn't find who it was from, might be a bug

[coarse crater]

Jaeger

[glossy charm]

thank you, anyone know why it keeps coming up? it came up like 10 seconds after i already got one and i'm just playing with my stash and don't even have the task

[tight plover]

probably wont come back then it was on my character, the game kicked me out everytime (on my home region server) spent 10 mins tryna get into the game to be kicked out every time, only for the last time showing me I lost everything idk if I was killed by a player or not

[unborn basin]

tarkov keeps kicking me from the server for every first raid of the day.

does anyone know why besides bad s ervers blah blah blah

[tight plover]

no it only happened to me once and havent got a clue as of yet

[sterile harbor]

although I've been playing at 100 ping but why am I dying behind concrete walls

[vocal hill]

It's from Jaeger, same thing happens to me, probably a bug

[quiet summit]

It's a bug lol

[cedar violet]

finally

[quiet summit]

[cedar violet]

Support is alive boissss!

[ripe wadi]

from players? probably dysync it’s shit but it’s been a problem since the start of the game

[past fossil]

They are doing the manual way atm

[vocal hill]

2022 computer science

[quiet summit]

lmao

[twin forge]

Im hoping I just see mine randomly pop up today lol. I dont get a lot of time to play and have to go back to work tomorrow

[neat belfry]

postman pat part 1 is bugged, help

[vocal hill]

F, submit a ticket

[quiet summit]

If you've completed postman part 2, nothing you can do, Submit a ticket through profile
If you haven't completed postman part 2, turn into therapist.

[neat belfry]

Escape from Tarkov GOTY Edition

[vocal hill]

Escape from Bugkov

[neat belfry]

yeah i did already hand it over to therapist

is it the contact support i'm looking for

[quiet summit]

There was a forum post saying he couldn't get the code to install his game - he goes "I can't escape from Tarkov if I can't get in please help"

Nearly spat out my coffee

[neat belfry]

that is pretty funny

how long does it usually take for bsg to respond?

[quiet summit]

4hrs - 14 days
Seems like response lately is ~3-5days though

[neat belfry]

my lucky day

[quiet summit]

It's getting faster so, sit tight

It's not blocking any future quests, so it's no big deal at all

[cedar violet]

I promise I'll never contact support or write in forums ever again just get this done fast

[neat belfry]

yeah, thanks for the help btw

[quiet summit]

No problem~!

[worn rapids]

I got the email and and when I got home like 5 hrs later I had my stuff

[quiet summit]

[twin forge]

its been like 23 hours and still waiting lol. I know they will get to it, just waiting

[past fossil]

just received

[median ruin]

🙏

[past fossil]

Soon everyone will get

[vivid briar]

how long have you waited?

@past fossil

[worn rapids]

@vivid briar I had to wait 5 days

[vivid briar]

i reckon with my luck i will get it next month. im on day 6 atm

[median ruin]

Not gonna be that long lol

[vocal hill]

im day 7 ayy

[golden elm]

I Bought the game yesterday and now I am noticing how poor it is running in general, biggest issue is during the loading of raid's, ussualy takes like 6 minutes on the lowest configs of the game, ( btw I have a gtx 970 and an I7 4700~, runs things like arma and insurgency on ultra just fine), when I try to get configs more than "lowest" loading just gets to the 10 min mark (4 of those loading loot) and just crash after that, getting an error saying the game disconnected, I can barely close the game since it freezes.

[tiny comet]

Can someone explain or link what this pre order accrual is?

[past fossil]

7 days

[vocal hill]

You pay and then get it after a week

[tiny comet]

pay for what exactly?

[past fossil]

upgrades, bigger stach etc

[vocal hill]

a game package

even people buying the standard edition have to wait

[abstract ember]

what if you already have eod

[vocal hill]

you're fine

since you have nothing to upgrade to

[tiny comet]

So its basically an issue with upgrading your account they're having?

[vocal hill]

yes

[twin forge]

I just got my upgrade!

[tiny comet]

was it free or is it exactly what i just said?

[vocal hill]

wdym

[tiny comet]

did you have to pay money for the upgrade?

[vocal hill]

yes, of course

[worn rapids]

Lol fox is off the perc

Ovc you have to pay

[quiet summit]

How much ram do you have? do you have an SSD?

[golden elm]

lul I think I am connecting the dots

my other ram slot wasnt getting recognised

was down on 50%

[quiet summit]

lol

[radiant ivy]

if you upgrade your game version there is bug where the stash stays the same and you don’t get your items. they have had to start manually upgrading peoples accounts because of this bug

[oak gust]

I'm kind of an idiot

[quiet summit]

[median ruin]

may he rest

[quiet summit]

I wonder how many people get back their account

[slim spruce]

Some get it back some are discord banned

[median ruin]

unfortunate

[maiden quarry]

anyone else stuck on session start?

tried restarting twice and reconnecting

[pearl forge]

Anyone get random 1 second stutters, no matter what map they are on? Ryzen 5 2600x and gtx 1060ti

[quiet summit]

How much ram are you running? - Do you have auto ram cleaner enabled?

[pearl forge]

32 gb. I believe I do yeah

[quiet summit]

Disable Autoram cleaner and try again

[pearl forge]

@quiet summit ah ok, any ideas what it could be if it's not the autoram cleaner?

[quiet summit]

Out of date drivers could be a thing, i'm fairly certain it's the ram cleaner though

[pearl forge]

Don't think it will be my drivers, I try to keep them updated every so often. I'll give the auto ram cleaner a go and see what its like. Thanks!

[quiet summit]

Glgl~!

[teal pebble]

I have an audio question that I can’t seem to answer via google or YouTube.
Any audiophiles here willing to give me their two cents?

[quiet summit]

You'll never know if you don't ask lol

[teal pebble]

Fair enough lol

I run with the binaural (steam) audio ticked on in the tarkov settings, and my headset came with its own spatial audio (surround sound) software as well.

I usually have both of these on.

The question is: am I shooting myself in the foot having both of these audio settings run or is it actually helping. The overall sound of weapon report and whatnot sounds good. When I just run the tarkov audio it sounds muffled or mirrored in a way.

Does anyone else run their headset audio programs along with tarkov or do you just use Tarkovs own input and audio.

My buddies will hear shit that I don’t even hear rn. So it’s been eating away at me these last few days.

[quiet summit]

You are using headsets when you're playing right? I'm talking your PMC's hearing protection

[teal pebble]

Yes. My tinnitus is bad enough. Lol

[quiet summit]

Are they much higher level than you?

[teal pebble]

No. I’m the highest level.
Almost level 40 now. So it’s not like I’m lacking any major levels in perception.

[quiet summit]

I usually just have Binural checked and nothing outside of it
I'm guessing you just don't have your volume cranked too high?

[teal pebble]

Maxed. Lol

[quiet summit]

Oh jesus

[teal pebble]

I honestly wish it would go louder.

[quiet summit]

You have it maxed on your headphones /system/game?

[teal pebble]

The only noise in the game that’s unbearable is the hermetic alarm.

Yes. Maxed on all settings.

[quiet summit]

How in the cheeks have you not lost your hearing

I use around 50% headphone volume, system 100% and soundlock at 70%

[teal pebble]

Lol I ride motorcycles, spend too much time at the range, and grew up a musician.

I’m doomed.

[quiet summit]

Lol you gotta stack earpros when you're at the range man

[teal pebble]

Hahahahaha

[quiet summit]

inears and overs or it'll do it for ya

[teal pebble]

Yeah, doesn’t help I’m usually starting with a 12g (indoors) to get the casual shooters to leave.

[quiet summit]

LOL.

[teal pebble]

Shakes the windows

[quiet summit]

I can feel my chest shaking 2 lanes over already.

[teal pebble]

I’ve had people ask me to stop

I usually keep firing and pretend not to hear them

[quiet summit]

lmfao.

[teal pebble]

Sounds good in my IRL razors tho
tee hee

[quiet summit]

Have you tried the in-game GSSH's?

[south mirage]

Hello! It would be so bad that when I put in a match like duty, I load it incredibly slowly. What could be the problem?
I've already reinstalled Windows!
My PC should be enough.

[teal pebble]

Yeah, as often as people shit on them… they and the other “processed” ear pro sound the best rn

@south mirage I have never had issues until this wipe. It’s hurting everyone rn.

[quiet summit]

Yeah they have good range, though the treble destroys my eardrums so I don't use them.

[quiet summit]

Do you have your game on an SSD? How many giggities of ram?

[teal pebble]

I’ll try and play a game with my spatial sound off (PC settings side and not tarkov) and see how it goes I guess.

I just hate that it almost sounds like one of my ears is slightly behind in audio.

[quiet summit]

Have you tried binural off?

[teal pebble]

Not yet

[quiet summit]

That's kind of what Binural audio does - delays it slightly on another ear for sense of direction I believe

[south mirage]

SSD /16Gb ram

[teal pebble]

Because you have to restart tarkov to try it and I’m usually 4 games in and too lazy to change it.

[quiet summit]

Though localization won't be as good - you may have better luck with it

[quiet summit]

Have you set your pagefile size?

[teal pebble]

Localization with my own spatial audio program. I could try it.

[south mirage]

yes

[south mirage]

16gb

[quiet summit]

Nono your pagefile size for your vram

[quiet summit]

Windows + R
Open your run page and type in 'control sysdm.cpl'
Go to the advanced tab, under perfomance hit settings
Advanced again, and change the paging file size
Untick automatically manage paging file size for all drives
Use 8000-16000 minimum and 25000 maximum
Once you’ve entered your size of virtual memory, click Set, then click OK to apply the changes.

[quiet summit]

Have you checked one Onepeg? I think he released a video on his audio config recently