community-support

[covert slate]

wdym codes

[slim spruce]

You said the emails are in the trash in your email?

Can you open them to see the verification code to log in?

[covert slate]

someone keeps changing my password and i dont get a notifacation because its automatically in the trash

[slim spruce]

What do you mean changing password? Tarkov reset request or email password?

[covert slate]

i mean i think my account got hacked

[slim spruce]

You need a verification code to login to the launcher and you said those emails are going to the trash. Look in the trash folder for the emails.

[covert slate]

i get emails saying youve requested to change your password then it says im logged out and my password is different

[slim spruce]

Tarkov password changed after this?

[covert slate]

yes

[slim spruce]

Change your gmail password from a pc that is not infected with malware, such as your phone, and add 2 step verification to your email.

If anyone was playing on your account and hacking, you are responsible for actions on the account.

Also check your gmail for any forwarding of emails to another email.

https://support.google.com/mail/answer/10957?hl=en

Scan your pc with windows defender and also malwarebytes anti malware.

[noble saffron]

Idk what to do now… nothing works.

[slim spruce]

If you can't get the codes to log in with the tips on that forum page please send a ticket in on the website if you can, or email [e-mail]

[noble saffron]

I did email earlier that I just wanted to login to change my email and such but i dont know how long it takes for a response? Since I wanted to do this tonight so I could play but I cant play anyways.

[slim spruce]

I could take a couple days for a reply.

[noble saffron]

Jesus….

[graceful wagon]

its nothing about extract camping. if you watched the clip, hes meshed into the wall at extract. my buddy mag dumped 100 bullets from a vector to kill him because he had god mode sort of.

[radiant ivy]

maybe he just got bugged as well, like you did with the tree

[earnest monolith]

been spinning circles and blinking for 15 minutes

game was open for less than 2 minutes before it broke

[sharp haven]

So can the moderators do anything about the items I lost in a raid due to the game shitting its self twice and terminating my session or am I just shit out off luck

[slim spruce]

We do not have an item replacement program, unfortunately.

[radiant ivy]

check integrity of game files in your launcher. click on your profile in the top right and youll see it

i had the same issue, and thats what fixed it for me

[amber nexus]

i put off buying this for way to long and going to finally get it. should i just spend the extra money and get the left behind edition? or just get base version?

[median ruin]

Get the base, see if you like it

[winged heart]

How to contact support fastest my account has been suppended
I need to unlock but support so very slow respond to me.

[slim spruce]

If your account is banned the only people who can help is Battleye

[winged heart]

Dont get a ban just suppended cuz login wrong pass many time and support wonder its mine account or not.

[slim spruce]

Oh that is not a ban, that is a limit of the login system.

Reset your password on the website and make sure everything is correct.

[winged heart]

Here i need contact support fastest cuz i wanna play 😭😭😭

This picture. Can i unlock this account?

[slim spruce]

Please contact support in an email to [e-mail] if you can't log in.

[lament prism]

they need to make the scav karma system more harsher when scav player kill you as a scav

[winged heart]

Thank you im contacted but its 2 day support not respond me how long to respond me? (Thanks again for answe me)

[slim spruce]

It can take a couple more days sometimes.

[strange osprey]

During a raid that takes about 15 minutes max in factory for me, I'll get disconnected about 6 times due to server connection, but my ping isn't that bad, is there a fix for this?

[rugged aspen]

are you using wifi or ethernet? cause when i tried wifi it would constantly disconnect me

[earnest monolith]

AYY, another 1m death to server connection dropping for no fucking reason

disconnected and IMMEDIATELY got pushed by a 2 man while my squads waiting for me to hit extract

[earnest monolith]

Im about to start a petition just for the fuck of it, so they can phsyically see how many people are pissed off on a graph

[earnest monolith]

Expect to be disconnected from every raid multiple times indefinitely. its been going on for the 2 years ive played and they refuse to comment on it

[rugged aspen]

do you use ethernet cross gunner?

[orchid wasp]

if i reach max level for a trader and i get a task that involves neg rep to the max trader , do i still lose it?

[golden cypress]

anyone know when the memory leak issue will be fixed?

[vivid briar]

I have the 2 military corrugated tubes required

why isn't this working? I thought that you could barter for things with things you bought on the flea and only the thing being listed needed to be FIR?

I wasted over 1 mil roubles on this :(

it also just doesn't show up when I do required search on the corrugated tubes

[stark elk]

Items have to be found in raid either way

[vivid briar]

fuckkkkkkk I thought that you could farter for things without them being FIR

I guess that only works with the traders, 1.1 mil down the drain 😭

[earnest monolith]

not at the moment but when i was on ethernet for like 6 months nothing was different

[dark zephyr]

i cant build my scav case, it will let me start it but once i exit the hideout i get a items moving error

[hallow otter]

im lvl 35 and i completed health care privacy part 4 why don't I have private clinic task

[narrow grotto]

I'm currently trying to build my scav box, I have all required materials. In my inventory I have 3 scav boxes. 2 have things in them, 1 is empty. I think everytime I build it the mechanism tries to use a box that has stuff in it and I get "item in grid" error and the scav box never builds. Any help? I don't have enough inventory space to take out all the crap in my boxes.

[bitter igloo]

Go into hideout, go into first person by pressing "enter", then tab to open inventory. Put the scav boxes you want to save in your sorting table, press tab, then walk over to scav case and manually build it. If that doesn't work please empty each one, one by one, as it's trying to take one with items in it. It should be trying to pick the first one you bought/crafted. - Stolen from Sess

[narrow grotto]

thanks

[charred fog]

Are these fuckin idiots devs gonna fix the game

[median ruin]

[noble saffron]

If I email support will tbey be able to change the email to my account? I did earlier just wanting to be sure its possible?

[lilac tendon]

My friend is having input/lag issues he hovers over ''character'' in the main menu and it takes 5-8 seconds to register that he is over it, that is how it is with everything in the game do you know what's wrong?

[quick kite]

@fluid gate

[devout bloom]

Has the Solar Power bug been fixed?

[harsh magnet]

Whats your ping?

@strange osprey

[weary wigeon]

hey im having the same / similar issue as this reddit post: https://www.reddit.com/r/EscapefromTarkov/comments/eqobef/my_mouse_is_breaking_playing_tarkov/

Everytime i play tarkov, my mouse repeatedly disconnects and reconnects. It does not happen with any other game. And it happens every like 5 ish minutes or so, i have the razer deathadder elite. When I have my razer synapse (mouse software) app open, and it disconnects and reconnects, my mouse does not work or move until i unplug it and plug it back in. However, when it's not launched it still reconnects but it works after the reconnect without me having to plug it back in. This is very strange as i dont have this issue with any other game. And I went as far as reinstalling my entire windows + resetting cmos and still no luck.

[bold grail]

Im having a problem with my account where i know the username and password but have no acces to the email account was made on, so i cant receive the code to login, any solutions?

last time i played was like 9/10 months ago and i was unable to change my accounts email

[robust elk]

any idea why I'm instantly getting kicked when I load into a game? never had the issue before, even with these servers

Full kit wasted on reserve If I cant get it fixed

[vivid briar]

I figured out why I haven't been able to load into the game. So my options have been automatically setting proxy for lan on but I can't get it to stay off bc It turns itself back on

[covert harness]

has anyone else been having major issues with Tarkov VOIP + Discord ever since 12.12/VOIP? Virtually every time I join a raid my audio devices get messed with and I wind up losing comms through discord. Usually with some quick fumbling I can get it working again, but sometimes I have to go an entire raid not being able to hear my squadmates. Google tells me other people have this issue, but no one has ever posted a solution.

[vivid briar]

How much exp does a scav kill give

[bold grail]

is there any way i can contact someone from support with my account problem or do i have to wait 10 days?

[quiet summit]

Account problems are through support only

[coarse crater]

I've never had that

[unborn kiln]

so besides bug report and reporting them after they kill us is there any other way to post a video to the forums or something? mans blatantly cheating then even states " i dont give a fuck its standard account"

got the whole video of the voip interaction and the whole incident if theres someone i can send it to

[quiet summit]

That is the only only way

[unborn kiln]

figured as much

[quiet summit]

I've been smacked by blatant cheaters this wipe too, Even had one go up to the wall I was on while I was holding a doorway he goes "Kwon you stay in there or you know what happens"
Definitely worse this wipe than the last

[unborn kiln]

well we were a 3 stack in crack , man comes up fortress side and states all 3 of our names when he stops on the side of the building, "have the timmy with the sks come out first and gods drop your mutant and i wont kill you," i was just like "you know we're all going to report you right?" then says "i don't care its a a standard account"

[quiet summit]

lol

[unborn kiln]

literally admits to cheating, then kills all 3 of us through the wall. fucking level 5 non eod acc

[quiet summit]

Yerp

Sometimes it's better to swallow your ego, He told me to stay in there so sit in there I did.

[unborn kiln]

i figured he just had esp but i was wrong lol, he head eyes 3 people in under 2 seconds so i was just like yeah no winning that. Fat L

[brave tiger]

Make so you can chose if u want to sort items to bottom or top of inventory

[balmy crest]

Does anyone here know when does the official EFT merch store restock?

Or... how often does it restock?

[median ruin]

Challenge him, win.

[split crypt]

guys i just done this quest but reward its gpu and thicc weapon case but theres no thicc weapon case

the quest from mechanic

[quiet summit]

It unlocks the barter for the Weapons case, it does not give you one.

[split crypt]

oh thats mean i need get tier 4 mechanic ?

[quiet summit]

Yes.

[split crypt]

[quiet summit]

You will be able to barter for it at LL4 Mechanic. It's okay you'll get it soon

[split crypt]

pain

[radiant ivy]

this cheater was outside of gas station and said “vasiliy drop all your shit or i’m killing you” and so i threw an impact out of the doorway and somehow blew his ass up. he had jack shit but a base sks with bp since the raid just started like a minute ago

[quiet summit]

Little did he know you were the protagonist.

[harsh stirrup]

did they solve the problem with the scav case and the scav junkbox just taking all your stuff?

[slim spruce]

It will give an error if it tries to take one with items in it, after a minute or so.

[quiet summit]

No, but if your Empty junkbox is non-FIR, you can enter hideout, hit [TAB] - click sorting table, move the scav junkboxes containing items to the sorting table. Leaving the empty scav box in stash. Hit [TAB] again and click contruct, done.

If the empty junkbox is FIR, transfer the non-FIR junkbox items into the FIR junkbox and do the above

[harsh stirrup]

thank you ^^

[quiet summit]

[mystic sleet]

getting this on restock T H I C C Weapon case on jager

[quiet summit]

Yes, please check flea market for actual value - Most likely it's out of stock
Traders often have incorrect values and the restock timer isn't as accurate as flea market.

[mystic sleet]

do they sell out that quickly?

[quiet summit]

I would hang around for 2 minutes refreshing before and after the restock timer (Tedious I know)

[mystic sleet]

its not even red 😭

[quiet summit]

Yes I know, please right click, filter by item, and untick "Exclude barter offers"
It will show true value

[mystic sleet]

oh well

[quiet summit]

Yeah you gotta hang around restock time then 😦

[mystic sleet]

I set a timer even this time, but I think there are like 16x every restock

[quiet summit]

I know the Slick barter gets booped within 30 seconds on restock

[mystic sleet]

oh damn

[quiet summit]

Be sure to use the flea market restock timer, more accurate than on trader

[hot dust]

Has anyone else got error 228?

[quiet summit]

Move item error?

[hot dust]

thats the one

[quiet summit]

Yes several people, it's not easy to fix so I won't be able to help you right now, can you DM me at 1800 EST? I'm at work right now

[hot dust]

alright

[hot dust]

Should I just put one item on the gun at a time to try and find which one it is?

[quiet summit]

Do you have a fairly empty stash? That's the only way I can help you out right now, otherwise it will have to wait until I get off work

[hot dust]

It's very big, but it seems to be from something on my vpo build parts, that's when it started

[quiet summit]

Is it empty? Or filled?

[hot dust]

Filled

[quiet summit]

Then I can't help you right now

[zenith idol]

my game just crashs when I launch it

anyone has an idea how to fix ??

[slim spruce]

At what point does it crash?

[zenith idol]

in the loading sequence after I press the button to launch it

it says it seems my game has crashed next to an error

[slim spruce]

Can you go to "view reliability history" in windows and see if there's any error entries for when you crash? Look at the details and look for the fault module name for a clue to what's causing it.

[zenith idol]

sorry I dont understand anything to it ^^'

[slim spruce]

Try verifying the game files integrity in the launcher

[zenith idol]

okay it worked, thanks a lot

[slim spruce]

👍

[vivid briar]

what is the group of attachments i see some people carrying in secure containers to carry weapon attachments? it says like 6p26 sb.1 but i cant find the other components needed to actually carry the attachments

[humble niche]

Can someone tell me why there's a breach and clear option. And flash and clear option and like 2 others when walking up to a door

[muted flume]

Work in progress for breach and clear and the flash and clear. Breach is stuff that scavs do

[south tangle]

How much does a eu upgrade cost ?

[slim spruce]

For me it's around $10 USD

And I have EOD from "other" region for USA.

[south tangle]

Thanks

[cobalt chasm]

so while im loading in raid i just crash

[slim spruce]

Can you go to "view reliability history" in windows and see if there's any error entries for when you crash? Look at the details and look for the fault module name for a clue to what's causing it.

[cobalt chasm]

can overclock cause the issue

[slim spruce]

Maybe. What does the error say?

[cobalt chasm]

i havent checked it

i dont know how to open the history thingy

[slim spruce]

start > type view reliability history

[cobalt chasm]

what now?

[slim spruce]

No, when you type "view reliability history" it should pop up with that as an option in start

[cobalt chasm]

this thingy?

[slim spruce]

Do any of those times line up with the time your game crashes?

[cobalt chasm]

no not rlly

[slim spruce]

RAM size?

[cobalt chasm]

16 gb

[slim spruce]

Set up 16000MB minimum and 25000MB max of page file as shown here: https://www.windowscentral.com/how-change-virtual-memory-size-windows-10

This helps many with similar problems.

[muted flume]

Are your drivers up to date…?

[cobalt chasm]

yep

[slim spruce]

And make sure it's on an SSD

[cobalt chasm]

it is

[slim spruce]

Add the page file to the drive, then.

[quiet summit]

Ak 5.45 Aggressor handguard / Or XRSU47SU mounted on a gas block

[vivid briar]

is there any difference?

[vocal tree]

is there a fix for the scav raids where you get stuck "awaiting session start"

[cobalt chasm]

it aint changing

[slim spruce]

Page file is not a game setting, it's in windows. If you clicked set and OK in the top window, you will need to reboot and then try playing.

[stuck summit]

When i try to construct scav box in hideout it doesnt take the empty junk box and i get errors every time.

[quiet summit]

The aggressor can take more attachments, the XRSU can take a large scope

[quiet summit]

If your Empty junkbox is non-FIR, you can enter hideout, hit [TAB] - click sorting table, move the scav junkboxes containing items to the sorting table. Leaving the empty scav box in stash. Hit [TAB] again and click contruct, done.

If the empty junkbox is FIR, transfer the non-FIR junkbox items into the FIR junkbox and do the above

[stuck summit]

Okey i will try that

[cobalt chasm]

I did and i crashed

[slim spruce]

Does this happen during a raid or during loading?

[cobalt chasm]

Loading

[ebon vale]

I need to report this: https://www.reddit.com/r/EscapefromTarkov/comments/si1yyw/matching_with_randoms_be_like/?utm_source=share&utm_medium=web2x&context=3

[slim spruce]

I'd suggest reinstalling your graphics driver with a clean install in the custom install option.

[stuck summit]

That worked, thank you

[quiet summit]

[vivid briar]

anyone else not able to craft the lucky junk box ?

[quiet summit]

@vivid briar Please try the above ~

[vivid briar]

and there goes all my stuff in my junkbox

[quiet summit]

Did you put the junkbox containing items in the sorting table?

[vivid briar]

i have two of them why didnt it choose the empty one

[quiet summit]

Did you put the junkbox containing items in the sorting table?

[runic quail]

my friend cant install eft

[coarse crater]

?

[runic quail]

he selects teh folder where he wants the game to install but when he cliks download it just dosent react

[slim spruce]

Stuck at 0/0 or what?

[runic quail]

he just cant select the folder where he wants to install the game

[slim spruce]

What error shows? Also, is he running the launcher as admin?

[runic quail]

no error but hes gonna try to run the thing in admin now update you later

[slim spruce]

If he can't get it to install there is a manual method in the pins in this channel.

[fluid burrow]

why do i get "authorization error" or smt like that?

and now my profile data is stuck on loading

[slim spruce]

Can you log in on the website?

[fluid burrow]

ill check

yeah i just logged in

[slim spruce]

And you can't start the game, still?

[fluid burrow]

no i started it

but after 2 raids in a row, i got the problem and the game is currently going slow loading traders and so on

[slim spruce]

It's probably server problems.

[fluid burrow]

okay, thanks

[outer ether]

Hey guys, I have this problem, and I can't find an answer for it. When I play tarkov and im in the loading loot screen (sometimes in raid too) my audio disconnects for everything. Gamesound, discord, music etc. Sometimes the game gets louder and its killing my microphone so I can't talk in discord etc. Does anyone know this issue and or has a solution for it? I tryed to update my audiodrivers and deactivated all other audio divices but it still cuts out. The only thing that helps (for a short time) is to unplug my headset and plug it back in (usb). Thanks in advance.

[quiet summit]

Is it only with this game? Have you tried another headset?

[outer ether]

yes, its only with tarkov, and no, i dont have another one here to try

[quiet summit]

Try and verify game files on your launcher and clearing cache

[outer ether]

where do i verify the game files?

[quiet summit]

On the launcher, top right.

[outer ether]

integrity check?

[quiet summit]

Yes

[outer ether]

ok thanks, ill try it and come back if it worked or not

[slim spruce]

I have a similar issue with my USB Realtek audio driver, it does this sometimes when the GPU spikes to 100%. I'd suggest trying the latest driver from the motherboard website or uninstalling it and using the one from windows update.

But I am soon getting a sound card so that will hopefully stop the problem.

It seems the USB realtek driver is buggy.

I'd also try older ones if they are available.

I got around it for a while by using HDMI out to a monitor and using 3.5mm out to my headset from my monitor.

But if your headset is USB and doing this I'd suggest trying the motherboard USB ports if you haven't tried, or try the front header or another usb port.

[bold hill]

If you have an AMD Chipset on your mainboard, just about every manufacturer has released a BIOS\UEFI update to correct USB issues over the last year or so. You may want to make sure you are running the latest BIOS\UEFI release.

[slim spruce]

I have a new z690 intel chipset motherboard. It's new and sort of buggy

[bold hill]

A friend of mine had a very similar issue with Icarus (and only Icarus). Latest BIOS fixed it.

Sessamy, the new chipsets are a bit buggy, but they look like they will be pretty nice once the bugs get ironed out 🙂

[static wing]

did tarkov remove the food containers?

[distant vortex]

stop the hackers please

way too many hackers in this game.... and its making this really not worth playing

[bold hill]

Team, I'm having an issue with purchasing Tarkov on the website. No matter what payment method I try, or what device I try to buy from, I get error 3032 from Xsolla. Friend of mine is also having the same issue... seems to be with their interface to Paypal or their payment gateway 😦

[distant vortex]

use a differnt browser

[bold hill]

Any other way to purchase?

I've tried FireFox, Edge (chromium), Chrome, and Opera. All have the same failure.

[distant vortex]

dam... maybe steam

you will run into alot of hackers lol are you sure you want to play tarkov\

[static wing]

shut yo ass up delly

[distant vortex]

why?

[static wing]

just get good

[bold hill]

LOL, hackers happen... it's a cat and mouse game. Hackers find a way, then countermeasures are put in place, then they find another way.

[covert slate]

I hardly run into hackers

[earnest monolith]

@slim spruce ok now its consistent lol. i think i have corrupted game files and they keep getting worse. Can't get past the main menu without a back end error now

[mortal pine]

How do i get raiders to spawn in command bunker for no place for renegades?

[earnest monolith]

Is there a special way to uninstall and reinstall to avoid this happening again?

[covert slate]

Get lucky

[earnest monolith]

Turning on power spawns them, but its not a 100% chance

[bold hill]

I've opened a ticket on the Tarkov website, hopefully they can investigate and find a solution with Xsolla.

[slim spruce]

Add the game and launcher folders to the windows defender and other antivirus white list/exclusion lists and fully reinstall.

[earnest monolith]

ty

[spiral flint]

Ive noticed I am not gaining fence rep when I kill a play as a scav, just getting the .01 for getting out. Anyone else having this issue? The play I killed had also killed at least 3 scavs so I should have earned something ya know. Happened last night as well

[earnest monolith]

managed to get into an offline raid and the scavs were invisible lol

[slim spruce]

The most likely cause is a program deleting or quarantining files

And then they go missing

[odd wyvern]

Just crashed twice in the one raid, anyone else facing issues?

[vocal tree]

my game just crashed to desktop mid raid for the first time ever in 3 wipes

[odd wyvern]

likewise, 3 times now

[covert slate]

Bruhhhhh

[vocal tree]

cool, brand new and exciting game breaking bugs

[odd wyvern]

reserve as scav for me, any similarities?

[covert slate]

Game so bad I just found a gpu about to put it in my gamma and game crashed

[vocal tree]

game just crashed AGAIN what the fuck

[odd wyvern]

Im on my third crash in 1 raid lol

[earnest monolith]

my whole 3 man squad just had our game unexpectidly close on a factory raid, no message, no nothing. i have a hexgrid on. all 3 of us at the exact same time

did anyone else just have this happen?

[vocal tree]

yes everyone playing crashed at the exact same time no lie

[earnest monolith]

these fucking devs are garbage ass drunks dude.

[vivid briar]

IS THE GAME CRASHING FOR ANYONE ELSE? caps lock was on my bad

[earnest monolith]

i just lost a hexgrid, sopmod m4, lshz with a faceshield and avantail, and maybe 200k in ammo. you know they arent going to do shit about it

[vocal tree]

nah bro the game is an unstable mess its amazing it even works as often as it does tbh

[zealous magnet]

god called and told me to cheap out on the raid and by listening i managed to only lose 70k in an mp5k and armor, sucks that game had to close right next to tagilla screaming tho

[supple valve]

What the fuck, me and me mate just both crashed seconds apart, good pcs and all, anyone else having problems?

[graceful wagon]

yep, happening consecutively.

[median ruin]

Crashes are happening for everyone.

[vivid briar]

whats happening

[copper summit]

Why is everybody KEEP CRASHING

[peak aurora]

could someone help me i can't use the VC's am i missing something

[rich socket]

Mine and my friends games keep crashing at the same time on this raid, wtf is this? oh interesting

[ebon tangle]

escape from crash

[vale atlas]

Yep, happening to our group too

[vivid briar]

yeah this sucks

[ebon tangle]

guys can we not make me crash please my mom is very strict and if i say bad words im going to get grounded

[median ruin]

The crashes are occurring for everyone/most of the population. As far as I'm aware, there is no message on why this is happening. I recommend just either not playing at all to avoid further loss or if you are stuck in raid, run to extract and then stop playing.

[candid pawn]

Can ANYONE help, my tarkov crashed and I lost my wife, she is 2x4 item and very valuable that I cannot fit in my secure container please tell nikita.

[quiet summit]

.. Huh?

[median ruin]

My same thought

[quiet summit]

Please use Cntrl+R

[earnest monolith]

https://chng.it/sTfMzM6xXC I done did it

[peak aurora]

yeah i have contacted admins it's not discord i think i may be muted or something

[odd wyvern]

Were you able to visit the VC before?

[quiet summit]

You've used the keys Cntrl+R?

[median ruin]

This does nothing. Also, FYI you're also doxxing yourself as it says who made the petition.

[peak aurora]

haven't used them in years but previously i was and to answer the message below yes i have

[quiet summit]

Have you just tried Cntrl+R?
You're not trying to join a full chat are you? @peak aurora
Good lord 30 second cooldown on chat
I gotcha.

[peak aurora]

yes i have and didn't work thanks for the help though @quiet summit not trying to join a full chat

[flat scarab]

Yall know how to get 556 HP found in raid, I need it for a weekly Raiders/Rogues dont spawn with it

[peak aurora]

@quiet summit i think im voice muted and i think its a admin issue any idea who i can contact

[slim spruce]

You are not muted in any way. Please CTRL R refresh discord.

[peak aurora]

working after the 2nd time of refreshing @slim spruce @quiet summit thanks for the help guys

[quiet summit]

Lol no problem

[earnest monolith]

Steven Hill is an insanely common name, also, not mine.

[median ruin]

Still does absolutely nothing

[earnest monolith]

Then ignore it

[tiny atlas]

I just reached lvl 35 and private clinic is not showing but decontamination service is?

Anyone know a fix?

[snow urchin]

why does this game run so bad

50-60fps

[tropic sinew]

does any one else have have the problem were when tarkov is down loading and at the loading bar it says 0/0 MB and 0MB/sec?

[slim spruce]

Let it sit there like that for about 5 minutes. It usually fixes itself.

Not paused.

[tropic sinew]

ok @slim spruce thanks bro

[green iris]

Paypal says its going to take 3-5 days for the money to be transferred to my account from my bank. Has anyone gotten it sooner than that?

[slim spruce]

You don't need to transfer money TO a paypal wallet to use paypal to buy the game.

You can just have the card or bank as a payment method on paypal.

Using a credit card as a payment method on paypal generally has less issues when buying the game.

As banks sometimes block the purchase, I assume, as it's to Russia.

[chrome panther]

anyone know why my screen goes black when i alt tab out of tarkov?

seems to be a problem only with tarkov

[steady zealot]

not a tarkov specific problem but does anyone know how to fix battleye blocking nvidia drivers?

[slim spruce]

Clear the cache in the launcher as that may help with ALT TAB issues.

[slim spruce]

See here for tips about this somewhat common error: https://www.battleye.com/support/faq/
But otherwise see if you can X that out and still launch the game.

[chrome panther]

thanks that worked

[slim spruce]

[neon flare]

i cannot get into the game. i get stuck at q of 1 everytime

[slim spruce]

Even after restarting the launcher and trying again?

[austere kraken]

where do i report bugs

like a game breaking one

[tiny atlas]

I just reached lvl 35 and private clinic is not showing but decontamination service is?
Anyone know a fix?

[earnest monolith]

Half my squad just got disconnected in synch and none of us can load back in, infinite awaiting session start. already closed the game and relaunched

i so sick of losing half mill kits over this bullshit

[neon flare]

yes and restarted pc too

i am going to reinstall the game

[earnest monolith]

We all closed game three times, cleared cache, checked integrity. and it STILL wont let us back into our raid. infinite awaiting session start

Just heard my guy die from starvation and im STILL fucking awaiting session start

[unborn granite]

how can i report a glitch i ran into i did a scav run and all the items on shalay on lighthouse the big building with the dead body in the pool that can spawn bitcoin and other rare stuff and the theater i couldnt pick anything up in that area just that area i found one of those 100 k radios and i had to let it go

[slim spruce]

Please submit a bug report in the launcher about this if it happens on more than one raid.

[spring quartz]

Fucking why. Is there anything I do about this? Literally can’t move anything in my inventory or it just resets with this error

[unborn granite]

got it iv been playing for a long time and iv had it where i couldnt pick up items at all but never one spacific location ill record it next time

[tiny atlas]

@spring quartz Just gotta wait it out

[spring quartz]

I literally got off the game early last night cause of this issue and now I’m back on and it’s still present

[tiny atlas]

Server Issues I think

[spring quartz]

well uh I basically cant play the game so I dont know how this is an acceptable issue

[neon flare]

still stuck in 1 q, after a complete reinstall even

so i cannot play the game

seems to have randomy fixed itself

[proven pendant]

hey, anyone know which usec character doesnt have extremely loud breathing

with a faceshield on i mean

[shut palm]

ok i know bsg won't see this but holy crap they should make use of something like DXVK

[slow pawn]

Has anyone else experienced an issue where the game starts running at dogshit FPS and gets super choppy the moment a firefight breaks out or someone starts shooting at you?

[lusty epoch]

only on Lighthouse lmao

And I have a high end PC

[slow pawn]

Lighthouse is super bad, but also happens in other places for me, like Woods

I'm tired of dying in the stupidest, easi-win situations because my game shits the bed at the worst times

my hardware isnt the newest, but it should be enough to run 1080p on medium quality

[dapper wave]

Had that problem when my game was not on a SSD and was bottlenecked by low ram

[slow pawn]

16GB RAM, never had an issue with other games that are far more demanding, but this is Tarkov, so who knows

[dapper wave]

Tarkov uses around 14-15gb of ram, add that to anything running in the background and you're not leaving much for your sys. Look into disabling any background apps or programs, also download ISLC and Process Lasso to give you performance optimizations

[slow pawn]

holy shit does it actually use that much? 😂 What a joke. But alright, I guess that makes sense then

[mossy crow]

Question: I am trying to construct my scav case and I have all of the items. One of the items needed for construction is a scav junk box. I currently have 4 scav junk boxes in my inventory, 3 that I am using for storage and 1 that is empty that I want to use for construction. When I go to construct the scav case, I do not get the option to select which scav case is used in construction. It keeps automatically selecting one that has items in it, I get an error for moving items, and the scav case construction bugs out. Anyone know how I can construct this thing? In the past, I would put the scav junk boxes in backpacks, but that option has been removed.

[median ruin]

Go into hideout, go into first person by pressing "enter", then tab to open inventory. Put the scav boxes you want to save in your sorting table, press tab, then walk over to scav case and manually build it. If that doesn't work please empty each one, one by one, as it's trying to take one with items in it. It should be trying to pick the first one you bought/crafted.

[mossy crow]

I just moved everything from the junk box it was trying to use to the empty one and that worked. Thanks!

[median ruin]

[marsh pond]

Can I do Farming part 1 fixing the control board 1 at a time then extract or do I have to do both in same raid?

[stuck terrace]

I have been having issues that started around mid wipe. Trying to load reserve and lighthouse maxes out my 15 gigs of ram and crashes my computer

does anyone know of a fix?

[covert slate]

Lower textures it fixed it for me

[covert slate]

You can do them separately

[elfin sierra]

What’s going on with my game loading into the main menu is at 2fps and it’s tanking the hell out of my cpu what is causing this its was fine yesterday morning

[covert slate]

What cpu and gpu do you have?

[frosty mesa]

Not the case with me, I bought a 4th and it took the 4th empty box

[winter fog]

dude im trying to construct scav case but i already have 4 lucky junk boxes the problem is every time i try to construct it takes the wrong scav case and gives me an error so i have to restart the game

im about to fucking

[marsh pond]

Thank you 🙂

Do I have to extract or can I die after I do it?

[frosty mesa]

After

[elfin sierra]

Figured out my gpu needed updated drivers

[viscid minnow]

how do i fix when i cant log in on the web site

[mortal pine]

I've been having issues finding fabrics for textile 1 & 2, no issues any wipes before. bad luck or nerf?

[ripe wadi]

give the junk box a tag

[fresh iris]

my tarkov has been extremely laggy ever since my laptop was unplugged for like 2 hours (If my laptop isnt plugged in i get like 10 frames) I am getting like 5 frames in lobby and menus. The sounds do not sound lagged at all but the game is. Any fix or reason why it might be doing this?

and getting like 1 frame on any map too

before with power it was at 30 fps in lobby

its with power now and at 2

[buoyant pulsar]

Hey support guy, This will not use my full junkbox right? Is gonna use the new empty one right?

[median ruin]

Go into hideout, go into first person by pressing "enter", then tab to open inventory. Put the scav boxes you want to save in your sorting table, press tab, then walk over to scav case and manually build it. If that doesn't work please empty each one, one by one, as it's trying to take one with items in it. It should be trying to pick the first one you bought/crafted.

[cerulean stratus]

Laptops when unplugged turns into "Power saving mode" If You want it to keep it's power You need to change it in Windows Power Settings

[buoyant pulsar]

So the answer is "i dont know" thanks. There is no way that i have to empty 2 junkboxes, who is the donkey who progammed this thing @median ruin

[median ruin]

Did you read the first part? You can choose which one to use.

[buoyant pulsar]

@median ruin it doesnt work that way since when i leave the sorting table everything go back in stash

and you cannot interact with the crafting building

and your "If that doesn't work" mean thet i will lose a full junkbox?

@median ruin so i have to hope it works or i lose a full junkbox

wounderbar

[median ruin]

Could just empty them

Or empty the first one you got because I’m pretty sure it only takes that one

[buoyant pulsar]

You see the point of boxes in the game is that you dont have space in stash to drop stuff and sice realism doesnt allow me to take it in a bag i cant do that

You can report it as a bug since it is what it is

[hybrid ivy]

surely they know about gpu not utilized correctly

[frigid veldt]

Is there a way to upload cheat samples?
Because I found a popular chinese seller who sells them, but they did a slippery mistake.
by supplying download link to it all....

[median quail]

are people just spamming jeagers nerf gun barter or is it broken? cause i just watched his restock timer cause i wanted one then clicked deal when he restocked and got the item already sold message seconds after wtf?

[latent sail]

Hi

[quiet summit]

It includes a flir and a angled Rk-1, insanely good barter yeah

[thorn crown]

syncronizing with players 93% for 10minutes what do i do?

[quiet summit]

Stone wall that one

[quiet summit]

You may half to alt+f4 and restart queue if it's been 10 minutes

[whole aspen]

Has anyone got the bug where they are stuck on syncing with other players and it never loads in

[quiet summit]

Please run an integ check on your launcher.

[slim spruce]

Try setting textures up higher.

[whole aspen]

ok thanks will try

[mossy junco]

Any idea how long it takes support email.to be read? Been waiting 3 days and still no word back

[slim spruce]

It depends on how many requests they have. It could be a couple more days.

[mossy junco]

Darn, im just trying get my account back, miss my tarkov gaming hours man

[silent yarrow]

Could any1 help me with game PostFX and monitor settings to have good visibility?

[quiet summit]

There's good ones on youtube, you'll find plenty

[silent yarrow]

Never found 1 that goes further into depth as computer settings

[quiet summit]

Monitor settings will differ from person to person - If you want visibility for night, gamma setting helps a lot

I recommend just loading into an offline, hit postFX and visualize on the bottom
Play with your settings and monitor gamma/brightness settings

[silent yarrow]

Okay thank you

[void venture]

reshala guards attack on sight now? or its random? i have over 2.8 rep but they attacked me now on sight , they ran to me very close and then attacked.

[meager sleet]

Since yesterday I'm constantly crashing in raids only, sometimes straight to desktop no errors and sometimes unity crashing. Anyone else experience this now just recently?

[rocky drum]

i have same issue, someone help

[wooden notch]

Me and my buds played it for the first time yesterday and the entire squad had our games crash four times until we died to scavs.

I assumed someone was ddosing that specific server or something weird that yall crash as well though.

prob a server issue id assume it wont last long

[devout bloom]

Has the solar panel bug been fixed?

[quiet summit]

They did resolve something yesterday for crashes

[grim kindle]

I've already sent 2 emails to this address: [e-mail] but haven't gotten any message back, I don't know what to do anymore, where can I get real support?(private)

[kind plover]

is anyone else having problems buying anything from the traders

[quiet summit]

You have to wait for the mail system. If you send followup emails it've been known to put your email to the back of the line.

[grim kindle]

i send one 4 months ago

[quiet summit]

If you're having issues with the traders loading infinite, please reset/altF4 your game

[kind plover]

i already reset the game and closed everything\

[grim kindle]

and one i send a week ago

[quiet summit]

Did you send it through the ticket system?

[grim kindle]

no i send it through emails

[quiet summit]

Are you able to send through ticket system? I'm not sure how reliable sending direct emails are

[grim kindle]

i didnt know where i get support

i searched everywhere and then i found a support email

[quiet summit]

Log in on the website, and under profile you can find Submit a support ticket/request

[grim kindle]

thats the problem

the email was about that

I bought escape from tarkov on instant gaming half a year ago but now my email address doesn't work but I've already played

[quiet summit]

They don't have a way of changing emails right now I don't think... Not sure anyone can help you

[grim kindle]

so my account is gone?

hey?

[muted flume]

How do you lose your account?

[grim kindle]

I wanted to log in but apparently my email address wasn't registered at all

i reset my pc

because of a virus

[grim shoal]

anyone els getitng kicked from games for bad ingternet?

[quiet summit]

160+ Ping will get you booted from servers

[grim kindle]

so is my account gone now or what?

bro? say something give me a update

[quiet summit]

You haven't even given me 5 minute to research.

This is a post by another user

[muted flume]

I don’t know how your email address deletes itself from bsg. Also, give him information

[grim kindle]

yea because you just said nothing

[muted flume]

Mind you, keeping up with your account and protecting it is your responsibility

[grim kindle]

so my account is gone? im not mad at the account IM MAD ABOUT THE MONEY I SPEND

[quiet summit]

If you cannot get access to your old email, then all you can do is wait and see if Support will respond to your emails.

[muted flume]

You mentioned a virus on your pc…what type was it and what file was it?

[quiet summit]

I would try from an @gmail domain to email them.

[grim kindle]

i dont know my pc was just strange it lagt

[quiet summit]

I doubt an email could un-register itself to the game.

[muted flume]

Yeah

[quiet summit]

You should try other ones that you own.

[grim kindle]

you mean other emails? on the support?

[muted flume]

Emails are registered in BSG’s database the moment you set an account up, it doesn’t get deleted unless they want it deleted

[quiet summit]

Try to log-in with other email addresses, yes.

[grim kindle]

but cant you just search who activated the instant gaming code and give me the fucking account? i mean i can send you alle you need i can send you the bill pictures of the code the card with i payed

[muted flume]

I don’t think kwon can do that

[grim kindle]

yea but he has surely contact to others that can do that

[muted flume]

You’re better off contacting actual support then for a problem like that

[quiet summit]

I'm not with BSG, nor do I have contacts that work with BSG. I am just another player like you; there's no use pitting an attitude and cursing at me. I can only forward information that I have

[grim kindle]

youre not a supporter?

[quiet summit]

The blue name only means I help answer questions

[grim kindle]

but this email is for support [e-mail]?

[quiet summit]

Look at the top of this channel.

#General chat about issues to get help in EFT from the community.

[grim kindle]

?

[quiet summit]

Someone else can answer your questions.

[grim kindle]

so you dont know?

[muted flume]

Yes. That’s the bsg email.

[grim kindle]

ok

[muted flume]

Simply emailing them won’t fix the problem though

They need information on your account and email, and if you don’t have that it will be difficult

[grim kindle]

i send them screenshots from the bill from the instant gaming code

when they need something else they can email me

[quiet summit]

That's a terrible idea, sending them proof that you bought from third party.

[grim kindle]

why

[quiet summit]

Posted December 19, 2019
"Dear friends! We want to remind you that you should only purchase editions of #EscapeFromTarkov on our official website.

All other resources and websites on the Internet supposedly selling copies of the game and various editions of Escape From Tarkov, at a lower or similar price, are unofficial, and there is a risk that these resources may be fraudulent. In addition, we want to note that buying other people's accounts will also lead to a ban. Do not forget that such actions are performed solely at your own peril and risk, and all potential consequences may also affect you. Including: the likely loss of your personal money, loss of account data, blocking access to your account and so on. Technical support on these issues is not provided.

We strongly recommend purchasing any products exclusively on official resources and sources.

Thank you for your time and attention.
BSG Team."

***In addition, we want to note that buying other people's accounts will also lead to a ban. ***

Buying from third parties is not supported

[grim kindle]

bro then why i could activate a code?

that was not a account from a other dude

and i didnt know that

[quiet summit]

Oh, in any case ; last sentence is Technical support on these issues is not provided.

You will have to wait on support to respond, if they do

[grim kindle]

but they can write me back

[slim spruce]

Is your email address that is connected with the account still active?

[grim kindle]

what you mean by that?

[slim spruce]

Can you read emails from the email provider?

[grim kindle]

yea

wait i try something

my username that I used for the account is assigned means my account is not deleted

[slim spruce]

This is a rare problem with emails saying they don't exist. Please contact support to get this looked into.

[grim kindle]

i send them now 3 emails 2 from my outlook and one from my gmail

my gmail email is registered

it was my gmail email that i used but the username isnt EicoYT

[slim spruce]

Please only email them with the email in question.

[grim kindle]

but theres a account out that username is EicoYT

probaly i made 2 by accident

[ripe wadi]

game crashing after doing a run through on factory? doesnt give a reason just crashes and says unexpected error

[vivid briar]

Can you get banned from playing from multiple pc's? I go to LAN events at my college all the time and we usually just rent out the library after hours so I play from different pc's. I haven't been banned yet but don't want to risk a near finished account for something this dumb.

[slim spruce]

You will not be banned if you are logging in with the account you own.

[vivid briar]

Ok, thank you very much

[muted flume]

I’ve played on my account on 3 entirely different PC’s and had no problems

[ripe wadi]

its happend 4 times now

[median ruin]

Just make sure you log out and whatnot so some other person doesn’t get you banned

[quiet summit]

There have been false bans though, there was someone in this channel that was banned for playing on his PC+ 2 different laptops - if you do get banned just explain your situation when you put in an appeal ; Might be a rare occasion though

He put in his appeal and was unbanned

[vivid briar]

Ok, thank you. Yes I always log out and never save my info in the computers

[midnight hinge]

unable to match into games unless I que as duo with someone, everytime I try to solo pmc or scav it matches for over 25 mins. Ive tried switching servers, isolating to the same server as my friend and us both queing on the same map & time but as solo and he gets in within 2 minutes everytime and Im stuck matching for 25 mins. I have fast internet at 500mb up&down. ive tried while not streaming and still nothing. please help lol

[muted flume]

Had that happen to me once and got unbanned within the week

[radiant ivy]

make sure your servers aren’t on auto. pick servers with less than 100 ping

[vivid briar]

anyone know how to fix this

[quiet summit]

Cntrl+Shift+N and try one more time

[vivid briar]

no did not work thank you tho

[prime marten]

do scav guards and bosses always kill you? i have 2.11 rep and still get killed

[slim spruce]

Check time on windows, time zone, resync time and clear cookies and cache for that web page.

[quiet summit]

Yeah they'll sometimes be indifferent, sometimes hostile. They'll only be considered "Allied" at +6.00 reputation

[prime marten]

could it be bc they had just shot a hostile scav then I walked by?

[quiet summit]

Could very well be, I think once they're aggro'ed they keep aggro onto everything. Might or might not be a bug, they've been fiddling with scav AI ever since 12.12 started

I always just steer clear of them when I see them

[vivid briar]

It’s probably time thank you

[prime marten]

my cousin walked in like 5 mins later and they were friendly. he only has like .5 rep so i was mainly confused

[quiet summit]

Ah, maybe it is the aggro then

[prime marten]

maybe

[quiet summit]

I have another excuse to give when people go "why did the rogues shoot me nikita fix your game"

[vivid briar]

You guessed it correctly thank you very much

[quiet summit]

Sessamy op

[vivid briar]

Ya

[quiet summit]

That's what it looks like

Goodbye young sir.

[median ruin]

May they rest 🙏

[frozen roost]

am i the only one thats matching for 10 mins+ in middle europe?

[spark fjord]

Server selection crashes when I open it up

And I can’t play the game because of poor server selections

[bold sable]

Im on a 9:56 min Awaiting session start for a scav. Are the servers dieing again?

[harsh stirrup]

it didn't work

it took me the full one

ffs

at least it gave an error and gave everything back

i just had an heart attack

[quiet summit]

Is your empty one Non-FIR

Did you follow the steps?

[grave cobalt]

Thank I appeared in the center of a minefield NICE

[harsh stirrup]

yup

the only difference is that i have 2 full ones

[quiet summit]

Then you followed the steps, go into hideout, hit tab, open the sorting inventory?

[harsh stirrup]

yeah

i can clip it ^^'

[quiet summit]

Yes please

[quiet summit]

Please read more carefully xD, move the scav junkboxes containing items to the sorting table. >>Leaving the empty scav box in stash. Hit [TAB] again and click contruct, done.

If the empty junkbox is FIR, transfer the non-FIR junkbox items into the FIR junkbox and do the above

You dragged the empty one in the sorting table.,

[harsh stirrup]

nope

[quiet summit]

What are you talking about I just saw you do it!

The bottom and right one are full, top left is empty

[harsh stirrup]

yeah, i'm dumb

fml

[quiet summit]

[harsh stirrup]

sorry ^^'

[quiet summit]

[harsh stirrup]

it's working now, thanks, and sorry again

[signal nest]

there is a tarkov bug where picking up a pistol in raid leads to not being able to interact with any item on your person or with anything else on the map

[covert slate]

^

[lapis tendon]

currently doing a project and im talking about the bitcoin farm. do any of you know in which update the farm came out. help would be much appreciated 😄

[covert slate]

Long time ago

[cosmic hawk]

What should i keep and what should i sell?

[zenith thistle]

Am I the only one having issues atm?

[slim spruce]

I got disconnected once.

Rejoined and was fine.

[zenith thistle]

I haven’t been able to reconnect for 15 min now

I have up and just uninstalled and am now reinstalling

Rip the loot though

[median ruin]

Use the wiki to see what to keep and what to sell

[proven patio]

I've been getting an Error 228 - Bad production timestamp in my hideout for the last 2 days. It won't let me collect any of the items i have crafted or even add fuel to the generator. Has anyone else had this issue or know of a way to fix it?

[slim spruce]

Please submit a bug report in the launcher.

[proven patio]

Will do, thank you.

[terse cypress]

You can start by tossing that wet paper bag you have for armor

I'm still receiving the never-ending "Awaiting Session Start" bug. Is this a known issue that BSG is working on?

[slim spruce]

ALT F4 and rejoin

If you get that for more than like 1 minute

[terse cypress]

I've tried that many times recently. It used to work but now it doesn't

[slim spruce]

This seems to be a problem that comes and goes.

For scavs only.

[terse cypress]

Tried Alt F4 and it's still stuck 😦 That used to be a reliable fix, but it hasn't worked for me in a couple of weeks

[slim spruce]

This has been happening for weeks?

[terse cypress]

Yes. Alt F4 hasn't resolved it in at least 2 weeks

[slim spruce]

This sounds like a network issue. Can you try disabling IPV6 on your network adapter?

[terse cypress]

Ok i'll try that

For clarification, i have had some successful scav runs, but i'm probably seeing this bug 1 out of every 6 raids

[slim spruce]

That is a little bit above normal for this problem.

[dense ibex]

I have to report a user sending scam links please

[slim spruce]

dm me or use #discord-mod-mail

[dense ibex]

Done

[void quiver]

I cant build a scav case

After building it I get this error

[slim spruce]

Go into hideout, go into first person by pressing "enter", then tab to open inventory. Put the scav boxes you want to save in your sorting table, press tab, then walk over to scav case and manually build it. If that doesn't work please empty each one, one by one, as it's trying to take one with items in it. It should be trying to pick the first one you bought/crafted.

[void quiver]

gosh ok

[void quiver]

Thanks I'll try that, is this going to be fixed soon?

[slim spruce]

Hopefully soon, yes.

[void quiver]

it worked thank you very much

[slim spruce]

[crystal hollow]

yall im wondering if anyone can help me
i was using my usb headset and suddenly outta nowhere its not working anymore
no audio at all ( not tarky related)

[bitter venture]

where do u report

[slim spruce]

#discord-mod-mail

[slim spruce]

check to make sure it's the default device for playback in windows

[crystal hollow]

yeah it is

[slim spruce]

right click sound icon at bottom right > sounds > playback tab

[crystal hollow]

it is the default device

im really frustrated by this so much man im tryna find anyone who can help me and im gonna suck their dicks dry if they help me and it works

[slim spruce]

Tried rebooting and try another USB port?

[crystal hollow]

yes i rebooted about 3 times and tried 7 different usb ports

[slim spruce]

It shows in device manager as a playback and recording device?

audio inputs at the top

[crystal hollow]

yes

i can see the headsets output and input but i dont need its mic

[slim spruce]

try running the windows audio troubleshooter. Start > troubleshoot > additional troubleshooters > the one about audio.

[crystal hollow]

says troubleshooter couldnt find the probelm

[slim spruce]

reboot without the headset plugged in and then plug it in when everything is good at the desktop

[crystal hollow]

ight let me try that

still not working

[slim spruce]

right click the usb headset in device manager and uninstall the driver in properties and reboot and let windows install the drivers again.

[crystal hollow]

👺

ight

[slim spruce]

under universal serial bus controllers

[crystal hollow]

its in the audio

[slim spruce]

No wait under sound, video and game controllers

[crystal hollow]

ye

ight here i go

[slim spruce]

right click > properties > driver tab > uninstall device

Then if still not, reinstall the driver from the manufacturer

[crystal hollow]

its still not working

[crystal hollow]

wdym

[slim spruce]

Does it work on another pc?

I mean install the driver and program from the makers

[crystal hollow]

ion have a another pc or laptop

[slim spruce]

If it's a logitech device download the drivers for that headset

Every headset has drivers and a program to go with it

[crystal hollow]

a bit to broke to afford that

its a marvo HG9015G

[crystal hollow]

im downloading the drivers rn but what do i do with them

[slim spruce]

download the whole package they give on their drop box and run the setup.exe

[crystal hollow]

it has an app and whatnot but it says device unactive

should i reboot?

[slim spruce]

Yeah

[crystal hollow]

should i unplug the headset before rebooting

[slim spruce]

no

[crystal hollow]

keep it plugged?

[slim spruce]

Yes

[crystal hollow]

still not working

[slim spruce]

And it works on another pc?

[crystal hollow]

it says unable to detect device

[crystal hollow]

i have no other pc so im gonna try it on my switch

[slim spruce]

Can you set it to 7.1 in your windows sound settings?

[crystal hollow]

how

[slim spruce]

in the playback tab right click it and go to configure

7.1 surround

[crystal hollow]

i can only see "stereo"

btw i think i know what the problem is i was gonna close the door and i went a little too far with my headset so i maybe somewhat like bent it but nothing seems wrong about it like the usb seems fine because it itsnt working on my switch and it used to but i guess i pulled slightly too hard but im kinda going crazy because nothing and i mean nothing looks weird about the usb of the headset

[slim spruce]

a switch probably isn't compatible with the usb headset

[crystal hollow]

no it is

i have tried the same headset a few days ago i was playing some xenoblade and it worked perfectly

[slim spruce]

hmm. Maybe it's damaged.

It shows in windows but as an unknown device?

[night stirrup]

can someone tare me to dorms marked room on customs i dont have the key and i need to be there for a task

[lucid cargo]

is tarkov dead rn

tried loading in with a friend on reserve, 9 minute queue so we backed out, didn't work, infinite loading i guess, so restarted the game, now this

nvm, works now. were other people having server issues too?

[crystal hollow]

wdym

[slim spruce]

It does show in device manager as the headset, right?

[crystal hollow]

it says speaker

[unborn briar]

Just got wallstuck. Anybody got any ideas on how to fix it?

[slim spruce]

ALT F4 and rejoin

[unborn briar]

Worked like a treat, thx.

[slim spruce]

if still stuck you should drop your gear, keep expensive things in gamma and drop your gear and disconnect.

That was quick

[crystal hollow]

what do

[runic linden]

hey, who here can tell me why the fuck i cant install tarkov on my c drive? (my ssd)

[crystal hollow]

wdym

[runic linden]

i bought an ssd, i have an ssd, i would like to use my ssd, but literally all i get is "cannot install incorrect directory"

this is why no one likes you bill gates, let me install my game

[slim spruce]

Try C:\EFT

You can't install to the root directory

[crystal hollow]

launcher needs to be with it

download launcher and gamee in the same file and it will work

[runic linden]

it doesnt matter what folder i choose, it does the same shit everytime

[slim spruce]

It needs to be in a folder, create a new folder in C:\ named anything

[slim spruce]

Are you clicking the install button on the front of the launcher?

Or choose an existing installation?

[runic linden]

i have the games files literally moved, but it wont let me link it for some reason, even when i try to just install it just flips me off.

[crystal hollow]

dont know if this helps but here

E is a ssd

[slim spruce]

What are you clicking on that page?

"set the path to existing game installation" is wrong

Go to the front page of the launcher, not settings, and click install

[runic linden]

you know what, nikita is a dick, it's letting me fresh install in the tarkov folder i just made. lmao

thanks for the help

[slim spruce]

Ok good.

There are 2 buttons, one is for a new install and the other is for if you've installed already

[runic linden]

sorry i got all mad, really had a bad day at work today, just wanted to unwind and stuff

[crystal hollow]

ight well headset still isnt working maybe by some miracle it works tmrw because life restarts after your sleep and some things go back to default so goodnight everyone and thanks sessamy for the help

[crystal hollow]

same had a bad day then i was watching a show i like when all of the sudden my headset isnt working i only crave peace but even that i cannot attain

[vivid briar]

memory leaks every raid on lighthouse. 80fps then drops to "40" but feels like 20. so stuttery. every raid.

[runic linden]

then you die to Vicious cause your frames die, right? lol

[vivid briar]

restarted once this raid, killed 2 players, friend died. killeda player scav. now i have to restart again because im at 5fps. good game

was at smooth 80fps

getting really sick of this.

[plush sigil]

Bro

What the hell is this supposed to mean

[slim spruce]

Xsolla takes gift cards and sells them, so they are worth less.

[dire mural]

can someone help me fix my tarkov

it crashes my computer when I get into a raid

[slim spruce]

Can you go to "view reliability history" in windows and see if there's any error entries for when you crash? Look at the details and look for the fault module name for a clue to what's causing it.

[dire mural]

thats what it says

idk why it shuts down on its own

[slim spruce]

Anything for the tarkov exe?

[dire mural]

ive reinstalled tarkov multiple times and it hasnt changed anything

[earnest monolith]

Where can i report cheaters? my man just wall banged a 3 man and his name is literally the discord to his hacks

@slim spruce

[slim spruce]

ingame only at the current time.

[slim spruce]

If there's no entries for the tarkov exe in that list and all you see is that error you showed, check temperatures to make sure they are not getting too high, like 100c

[dire mural]

already did and my temps never go above 60c thats also with a AMD 6700XT

[slim spruce]

And you have no other errors other than that windows was not properly shut down?

In the whole list in "view reliability history" ?

[dire mural]

yep

[slim spruce]

The whole list that's it?

[dire mural]

unexpected shutdown

[slim spruce]

Any clues there?

[dire mural]

not really

[slim spruce]

Is this a new problem and has it worked well before?

[dire mural]

yesterday I reinstalled tarkov onto my hardrive instead of SSD and worked perfectly for hours, started playing today and it started crashing again, already reinstalled it on the hardrive and still same thing

thats the first time it started working in a while and I have no clue why

[slim spruce]

system specs?

[vivid briar]

ive had tarkov running fine till an update i think, had game on ssd, one day it said i needed to repair it, when i reinstalled it said i had enough space on it to download but everytime i try downloading again i get same repair error

[dire mural]

•AMD Ryzen 7 5800X 3.8GHz (Max 4.7GHz)
•32GB DDR4
•AMD Radeon RX 6700 XT 12GB GDDR6
•1TB NVMe SSD; 1TB HDD

Also brought it to a friends house, works fine I thought maybe my houses power, I bought a UPS and it still does this

APC BY SCHNEIDER ELECTRIC BACK-UPS NS 900VA 120V RETAIL BN900M-CA this is the UPS I have aswell

[cloud coral]

u try to install it on ssd ?

[dire mural]

it was originally and didnt work

worked for 1 day after installing it on hardrive

[cloud coral]

so it works at ur friends house then

[dire mural]

yes

[cloud coral]

well idk then maybe ur houses electricity is fucked

😂

[dire mural]

I bought a UPS tho and still crashes

APC 900VA 120V UPS

[slim spruce]

it worked as is, with no changes, at another house?

[dire mural]

yeah a while ago

[cloud coral]

i wouldnt trust ups

[slim spruce]

And the computer just randomly turns off?

[dire mural]

yeah u seen the error codes, says shutdown unexpectedly

[slim spruce]

The first thing I'd do is a bios update (if you feel comfortable doing that) and a clean install of the graphics drivers in a custom install.

[dire mural]

I already did those both

[slim spruce]

Any overclocks?

[dire mural]

nope

[slim spruce]

XMP?

[dire mural]

what is xmp

[slim spruce]

XMP is a setting in the bios, technically an overclock for RAM, but the ram says "hey I can do this, set my XMP profile"

I'd set that as you're leaving performance on the table anyways

[dire mural]

how do I check

[slim spruce]

It would be in the bios

Some ram have XMP 1 and 2, only choose XMP 1

Otherwise

I'd try turning off unnecessary programs that are running in the background.

Mainly things that record or are related to graphics drivers

[dire mural]

when it crashes and I boot up tarkov again with no other programs going it still crashes

[slim spruce]

Got all windows updates and feature updates on windows 10?

[dire mural]

not sure, tried installing media pack and computer says I already got it

and I already have all windows updates

[slim spruce]

no bluescreen, just a shutdown, right?

[dire mural]

has blue screened in past but not for a while

[slim spruce]

Can you put it back on the ssd?

[dire mural]

ill give it a shot itll take 20 minutes tho

[slim spruce]

Copy paste the data since you got it installed already

And you can set "existing installation" in the launcher for the ssd folder

You can also change it back to the hdd one this way too

[quiet panther]

Game launch error

ERROR: 103003

Access is denied can someone explain this error

[slim spruce]

run the launcher as admin

[quiet panther]

i did,

every time i load into a raid my game crashes

[slim spruce]

Try disabling your antivirus and/or white list the game and launcher folders

Also make sure the game and launcher are being launched as admin in right click the exe > properties > compatibility tab > run as admin is checked.

Check that for the launcher, game and game _BE exes.

[quiet panther]

for the antivirus, do i need to go to the exclusions tab?

[slim spruce]

Yes

[quiet panther]

i added both the launcher and game

[slim spruce]

This is something I personally had to do with windows defender

I just allowed the whole game and launcher folders

[slim spruce]

reboot and try again

And make sure you did it on windows defender as well

[quiet panther]

do i put it in inbound or outbound

[slim spruce]

you're in the firewall, both for that, but it needs to be on the white list/exclude in the active scanning

[vale falcon]

Anybody know any good places that have high chance of spawning ophthalmoscope?

[slim spruce]

This is usually an antivirus blocking the file from running.

[quiet panther]

like so?

[slim spruce]

This is the windows firewall, do you have an antivirus installed?

[quiet panther]

i already did that step

[slim spruce]

Ok. If you only have windows defender go ahead and reboot if you set that.

And try again.

[dull obsidian]

anyone know why this happens?

i could never get tarkov to actually install, and the one time it ran it crashed every time i loaded in

[slim spruce]

let it sit trying for 5 minutes as this usually solves itself, when trying to download

[dull obsidian]

okayyyy. but my tarkov crashes

and i'd like to be able to play the game i spent 90 bucks on

[slim spruce]

Can you explain the crash?

[dull obsidian]

so my loading is super slow into a scav run, my mate gets in faster, then boom, i'll crash just after the loot is loaded in.

my discord also crashes and my whole pc freezes.

[slim spruce]

RAM size?

[dull obsidian]

16

[slim spruce]

Set 16000MB minimum and 25000MB maximum page file https://www.windowscentral.com/how-change-virtual-memory-size-windows-10
and make sure it's on an SSD

[dull obsidian]

?

[covert slate]

Bro

I’m actually done

I miss the good days when there wasn’t a fucking cheater a round every corner

Before the game blew up on TikTok bruhhh

[dull obsidian]

maybe you just suck man

[vivid briar]

[pseudo plinth]

I agree with dog.

[vivid briar]

Uninstall then reinstall. I went through everything including upgrading to windows 11. A simple reinstall fixed whatever it was

[stark barn]

anyone know if the overlay/software "rat scanner" is allowed?

[dull obsidian]

cheers zach

[covert slate]

I legit watched people fly dm me I’ll show you a ss since I can’t post it here

[dull obsidian]

you have 4k hours

you could've seen that guy fly once out of 500 raids.

oh my god, there wasnt even a cheater, this dude sent me a video just to flex. just geto ut of this discord mate

[covert slate]

No I’m saying you called me bad so here’s a clip of my game play

[dull obsidian]

you killed 3 people

[dull obsidian]

thats not at all impressive

[covert slate]

It’ll probably get taken down

[dull obsidian]

a: tf are those graphics qualities
b: dude you couldve seen him in one game out of 500

[hybrid ivy]

nope, task manager shows that my GPU fluctuates around 50-70%, sometimes it drops to 10% too, it works fine when i play on Factory and Labs. But significant larger maps like Customs and Woods makes the start of the raid stutter a lot. In smaller maps, I get 60-90 fps, but Woods I stutter a fuck ton at the start of the raid, then it starts to get better to 50 fps.

[covert slate]

Your prob cheating lmfao

1v1 me

[dull obsidian]

man im new to the game, just saying if i can be clueless and still know that you are lying and being dumb, that says something

[covert slate]

Lying?

Literally run labs 10 time lmk how many cheaters you run into

[dull obsidian]

i dont know how to run labs though so that'd be pointless

[covert slate]

Because most cheaters are in labs

Lmfao

[dull obsidian]

why exactly

[covert slate]

Because it has good loot

[dusk eagle]

Guys my friend has been disconncting almost every raid, where do i even start in helping him resolve it? Drivers, windows and game is all updated and his servers are set straight. I dont know what it can be.

[covert slate]

Graphics might be to high

[dusk eagle]

hes got plenty of juice its not that @covert slate im perplexed

[covert slate]

Got no clue then

[woeful fox]

where can i find mag5 60s for the m4?

[covert slate]

Barter

[woeful fox]

which vendor?

[covert slate]

Peace keeper LL3

[woeful fox]

well den

[covert slate]

For 2 circuit boards and a Geiger I think

[woeful fox]

you mind dropping me one in raid?

[covert slate]

I’m not currently on

But if you’re willing to wait till tomorrow around 5:30 pm est I can

Actually I can ask my friend for ya

@woeful fox

[woeful fox]

what up

[covert slate]

My friend said he probably can after the raid he is in add me

[dense wedge]

Hello community, I hope someone can help,I bought the game 4 days ago but the launcher states I dont own it but the web page states that I own it... I have submitted 3 support tickets and have heard nothing... any suggestions?
any input would be appreciated, I have uninstalled and re-installed the launcher 5 times, re logged into the web page and trying to reinstall from there and still the same issue

[whole aspen]

Thanks this worked for my friend nothing was working and this worked - he has a high end pc with a 240hz monitor. Since monitor upgrade he got these errors.

[wanton canopy]

Literally can't get into an online game at all. Everytime i get to either 99% of loading loot or 99% of loading loot pool and it just disconnects me from the server. I can play offline just fine no problem. My internet speed is ok at about 10mbs up and down, not fantastic but should work id think. I just can not get into a game. I've moved to a couple different servers all close to me and no difference was made

I've been trying all night to get into a game, same problem, same percentage every time

[split crypt]

uhhh its there any clan eft for asia server ?

[viral finch]

just headshot a guy with level 5 armour and my game bugged so i couldnt heal my heavy blead nikita please fix luv u baby ❤️

[vivid briar]

gaving download/repair issues, says i need 25 req gb i have 39 gb free, then when the downloads almost done it says i have to repair. but the game takes up the whole 39 gb

[earnest monolith]

new infinite synchronizing with players bug while loading in as a scav, had to alt f4. anyone else have this happen? first time i've seen it. happened to 2/4 of my squad

[steep crown]

just extracted and got this, am i losing all my items or what?

[pure hinge]

was it a scav run or a pmc run?

cuz the maintence thing they are doing has started

[dawn lark]

yep, classic tarkov being tarkov

[orchid wasp]

So am I keeping what I found in raid?

[steep crown]

it was pmc

[orchid wasp]

Yeah it was

[steep crown]

like i was in a fresh raid and they made the timer go from 40 mins to 6 mins

i extracted within that time and then i lagged out

[still cosmos]

happens a lot to me. very annoying and idk what causes it

[scarlet oxide]

No need to extract me and my friend had the same thing happen we didnt get to extract cuz time ran out yet we still got survived status and kept all our items

[undone fern]

should I update to windows 11?

[void stag]

There’s an 11 now?

[undone fern]

yessir

[fossil dawn]

SERVERS UP

[fallen prawn]

UHHHH what....

[dull saddle]

Don't worry same, what is this?

[earnest quiver]

tf is this

[cerulean stratus]

Restart Your game, so localization will be able to load in

[dull saddle]

Didn't work for me still just numbers and letters

[stoic gate]

?

[cerulean stratus]

Well, You just have to be patient for now.

[still mica]

Anyone who can join a game now?

[junior coral]

same here

[still mica]

Stuck on matching

[cerulean stratus]

It is know bug and Dev Team is working on it

[cerulean stratus]

Try now.

[next lotus]

I can't manually select a server and now the game puts me into a server thats 240 ping. So for now, the game is unplayable for me.

[plucky junco]

says I have a red labs card in my stash when i dont?

[cerulean stratus]

Is it FIR?

[plucky junco]

I've never had one, but in barters, its saying I have one in my stash

unless I got one and its just glitched and invisible

[vivid briar]

hello
i have a europe edition of tarkov
could i upgrade to eod if my friend from russia buys me the gift key?

[cerulean stratus]

You can send bug report via launcher, never seen sth like that

[plucky junco]

its actually doing it for everything now, maybe its just something new?

[cerulean stratus]

Russian version can't be run in European region

[vivid briar]

i know i have standard edition of tarkov which is europe

can my friend gift me a key which is russia and i activate it?

or are gifts region locked to the region where they are purchased and cant be activated on any other region?

[cerulean stratus]

if You can report it that will be great

[cerulean stratus]

the only version that is not "Region locked" is Europe, every other has regional restrictions, so I assume that's a case.

[pearl bridge]

My tarkov usually runs perfectly fine but every now and then randomly bugs out... it lags to absolute hell and nothing I can do about it except close and restart tarkov which fixes it temporarily... makes the game unplayable, anyone know why?

[vivid briar]

yes i too dont know how it works, will i be able to redeem the code or not

[ebon crescent]

how can i report somone?

[bold grail]

i either get this information or a txt file

[burnt flare]

couldn't buy anything on flea and couldn't choose server

[cerulean stratus]

no sorry, CIS and Europe are locked, so gift from other region wont work for You

[ebon crescent]

Eldar#5816 Toxic and just runs off from the group and talks shit when you ask what he is doing, definitely some kind mental issues but just an ass in general

[mossy pendant]

what ther frick

[smoky sundial]

she cooked

[mossy pendant]

i keep getting the same thing like that ^

[lyric apex]

Holy backend errors

Gotten like 8 in a row

[agile owl]

what a joke

[fickle crown]

i did quest and didn't receive rewards even though it says i did, i closed game and launched again still no message from therapist

[vivid briar]

okay guys i bought eod but my stash is not bigger?

[cinder wave]

Do i have to reset my game progress to get eod things?

[cinder wave]

do you have the pouch and everything else?

[vivid briar]

nope

i just got the crown and gold name
and on my launcher it says Edge of Darkness

[cerulean stratus]

You need to create ticket via launcher

[cinder wave]

like contact support?

[vivid briar]

https://gyazo.com/75e8a4b41f0638e90cf56811fb34fccc

[cerulean stratus]

Yes please

[cinder wave]

Gotcha, how long do you think they would respond in

[cerulean stratus]

all depends how busy they are now, i can't tell how long it can take

[cinder wave]

Alright

[quiet summit]

Please remove that error message, it contains your IP address.

Bans are handled through BattlEye, thus any appeals are also handled through there.
https://www.battleye.com/contact/

[past fossil]

Hello, bought EoD upgrade like 4h ago, but didin't get ant ingame upgrade, any aditional steps needed ?

[muted flume]

It can take a couple days. Did you buy EOD with the game open?

[past fossil]

It was closed, i bought while servers were down

[quiet summit]

Please remove that text message - It contains your IP

[muted flume]

Probably need to wait a little then. Usually when the game is on server maintenance everything slows down

[quiet summit]

Yeah when people upgrade while servers are having hiccups the upgrade gets delayed pretty heavily

[past fossil]

Hmm alright, friend got his instantly, but he bought couple months ago

[vivid briar]

anyone know how to fix no mail verification code? i try everything i read online and on the forums but nothing helps

[coarse cloud]

anyone know how to fix the satus code :forbidden on the launcher?

[vivid briar]

not getting a mail from launcher and the website

[quiet summit]

[quiet summit]

Is your email a hotmail domain?

[vivid briar]

yes i also whitelisted it

[quiet summit]

https://www.escapefromtarkov.com/support/knowledge/362

[coarse cloud]

anyone know anything about the status code forbidden on the launcher?

[vivid briar]

already did that still not working. i played tarkov last year without any problem but i clean my pc and reinstalled tarkov and now i dont get any mail

[quiet summit]

Can I see a screenshot?

[coarse cloud]

yes give me a sec

i tried reinstalling the launcher multiple times and it didnt work

[quiet summit]

Have you tried to restart your modem/router? Please turn it off for 30 seconds and turn it back on
Also please make sure you have any antivirus off

[coarse cloud]

aight ill try that

[quiet summit]

You're launching it in admin mode correct?

[coarse cloud]

yes

[quiet summit]

Do you have access to another computer?

[vivid briar]

yes also try that yesterday on my macbook also not working

[quiet summit]

It didn't prompt an access from new hardware email?

Hotmail has known to have a plethora of issues with Tarkov for some reason

You've checked your junk and spam for "Battlestate Games"?

[vivid briar]

no because i also use that mac sometimes with that mail

[quiet summit]

You should try on a new PC to force/prompt the "Access/login from new hardware" email and it may just put your email through

That's solved it for a handful of people

[coarse cloud]

i tried reseting my router, turning off my antivirus, and ran it as admin and its still not working

[quiet summit]

Same error on post?

[coarse cloud]

yep

[quiet summit]

Do you know how to disable the IPV6?