#community-support

1 messages · Page 752 of 1

wheat cloak
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put vpn to south america ? im in California north america

slim spruce
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Either please wait or try changing your DNS server, or a VPN.

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@eager delta This happens for a temporary time when you fail captchas or x out captchas too much.

eager delta
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@slim spruce i havn't failed any captchas this wipe

wheat cloak
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weird im not in south america im try vpn then

slim spruce
eager delta
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well yeh i found a infinit money barter trade

wheat cloak
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@slim spruce updated connected to the uk and worked ty for suggestion

sterile harbor
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that's why I asked what level is needed for the scav boss to not shoot me, btw I have only killed a player scav once cuz he threw a nade at me and dealt damage.

raw urchin
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ever sense this small update iv been getting stutters, anyone else?

slim spruce
fast pagoda
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sittin in D2

digital harness
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food for thought

fast pagoda
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this is what you get for lunch

raw urchin
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@slim spruce Very consistent, my FPS counter shows 60 then when i turn left or right it stutters. also does it when i start running

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My frames drop to 35-40 for several seconds before it stops

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I cleared my temp folder and my cache even verified integrity game files

slim spruce
woeful holly
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@tawny comet if you are having trouble still finding the new stuff for it here’s an alternative build

raw urchin
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@slim spruce Fixed the stuttering, thank you so much!

halcyon phoenix
#

so is the ' way to get cheaters banned ' still just the ingame ban function? i love labs but its getting tired of running into non eod lvl 20 - 25's that are just running around with a raid bag onetapping you through a wall once you are like ' well fuck it, cheater time so lets reset and hope for a non cheater labs lobby '

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3 games in a row 3 different non eod's, lvl 21 23 23 ... i just wanna play

karmic pasture
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So I just asked this in beginners assistance, but I have an issue where if I go near the gun store in interchange whilst the power is on it crashes me and I can do anything besides move. I saw someone speaking about the same issue in a Reddit post and i tried the fix they tried but it hasn't worked, does anyone know anything of how to fix this? I've also tried updating drivers, lowering graphics, and have uninstalled and reinstalled tarkov as well as checked my files now.

jovial forge
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Just got into a Factory raid as PMC where there were no other PMC's. I ran around for 10 minutes and heard 0 fighting. Killed 8 AI Scavs and died to the 9th. Spent almost 20 minutes in the raid before I died. Is Matchmaking really this broken? I'm trying to do Stirrup...

halcyon phoenix
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@jovial forge should be fine if you just select a couple more servers. depending on where you are there might just not be many players and if you are running a low serveramount you don't find people

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@serene falcon you search them by the ' add friend ' function

slim spruce
karmic pasture
# slim spruce Is it only that? You don't crash anywhere else?

yessir, specifically in interchange only nearby the gunstore when power is on. I've crashed at top of escalators near middle, running towards gunstore from any direction, at gunstore when power is turned on. Not experienced it anywhere else in interchange/on the map.

karmic pasture
slim spruce
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16GB ram?

karmic pasture
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yessir

hoary fable
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use auto ram cleaner

slim spruce
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Is this new and have you not crashed there before like in last wipe?

hoary fable
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it sucks, 16 isnt enough for tarkov

lilac helm
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i have a lot of performance issue this wipe, latest i was totaly fine . (random fps drop , micro stutter)

hoary fable
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btw is by any chance "Server connection lost" error fixed?

karmic pasture
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i got this game this wipe

slim spruce
hoary fable
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I didnt try lastest patch but before i was getting pretty much every raid at least once

slim spruce
# karmic pasture i got this game this wipe

Try clearing your shader cache. Nvidia control panel > manage 3d settings > scroll to shader cache and turn it off. Reboot. Then enable it again, and run the game. Also try this as well @lilac helm

karmic pasture
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aight

lilac helm
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i will try, but in offline run fine @slim spruce

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seems more a server issue , random fps drop to 50 for 1 / 2 seconds then back to normal

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but in some raid is less evident

round sierra
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anyone know why I cannot access this quest? It was available, I accepted it then got a 704 error now wont accept. Have restarted, played raids, re-installed, completed a quest and still locked

bright coral
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HI guys i have a question about GunSmith 4. I am unable met the requirments. I ahve tried builds from Tarkov wiki, i have tried then to put there almost the best on market. I still cannot hit 250 recoil and 51 ergo with weight under 3.8

round sierra
worn scroll
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the initial loading screen when you first launch the game loads forever, any fixes for this? reinstalled the game/launcher/cleared cache/verified integrity

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just started today

worn scroll
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yes, it won't load at all - just sits there with the spinning loading icon forever

slim spruce
worn scroll
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yes, never

slim spruce
worn scroll
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deleted, still unable to load into the game

bright coral
worn scroll
slim spruce
worn scroll
slim spruce
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Have you rebooted yet?

worn scroll
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yep

green swan
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@slim spruce So appears that if i don't clear the cache after couple raids the stutter still exists

green swan
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Similar as before

wicked nebula
#

hello prapor has messaged me saying i have a huge wang? since when did he get so accurate

slim spruce
# worn scroll yep

Try clearing your shader cache. Nvidia control panel > manage 3d settings > scroll to shader cache and turn it off. Reboot. Then enable it again, and run the game.

slim spruce
# green swan Similar as before

Stutters happen, as it's a known issue they're always trying to fix. If you're getting them a LOT, that's not normal. I'd suggest downgrading drivers to the latest studio driver if you're on nvidia.

green swan
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I think it was happening on previous drivers aswell

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And i definitely had unity crashes back then

slim spruce
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Have you done a clean installation of a driver?

green swan
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Yeah

slim spruce
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Do you have the error of a unity error handy?

green swan
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I didn't get it since i updated my nvidia driver

glossy hollow
slim spruce
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@glossy hollowHave you changed/added/removed drives lately, or changed a drive letter?

glossy hollow
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no but there's a random partition

slim spruce
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@glossy hollow This problem usually happens when a drive letter changes since the launcher or game was installed

green swan
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I played a raid 5 minutes ago when i got like 6 stutters in 30 seconds one after another and then it calmed down for couple minutes and happened like once 1 minute

slim spruce
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You can solve this by changing drive letters to back to what the game wants in Disk Management

worn scroll
slim spruce
worn scroll
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i do

slim spruce
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Can you unplug all but the primary one and try again?

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Unless that would cause problems with icons

worn scroll
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I'll give it a shot

worn scroll
slim spruce
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And this is only since the latest patch?

worn scroll
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since today, I've played almost every day of the wipe so far

slim spruce
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I'm going to have to say to reinstall at this point.

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You didn't update any C++ redistros today, did you?

worn scroll
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nope

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I've already reinstalled the game and launcher both

slim spruce
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Before reinstalling you could try this

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Try reinstalling "Microsoft Visual C++ 2015-2019 Redistrutable (x64)" . Not repair, uninstall and reinstall from microsoft website.

worn scroll
slim spruce
worn scroll
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just microsoft defender or w/e it's called that's built into windows 10

slim spruce
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Like new software?

haughty robin
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Regarding signal part 3. quest

Do I need to jam all 3 in one go? Or can I do one and extract after

worn scroll
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nope, played last night.. went to bed, tried to play today after downloading the patch and nothing

slim spruce
haughty robin
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sweet thank you : )

slim spruce
worn scroll
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uh, sure one sec

haughty robin
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Any tips for killing cultists? I did kill a few but its not very fun when you cant see them while they have 100% accuracy

slim spruce
worn scroll
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spins

slim spruce
worn scroll
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nope, just a stock r5 3600 / 1080ti fe

slim spruce
worn scroll
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i do, for a custom fan curve since the 1080ti fe is loud af

slim spruce
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Do you have riva statistics server for the fps monitoring with msi afterburner?

worn scroll
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nope

slim spruce
# worn scroll nope

When you get to the frozen screen push CTRL ALT DEL and then wait 5 seconds, click cancel, wait 5 seconds at the desktop, and then ALT TAB back into the game.

worn scroll
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didn't do anything

serene falcon
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Why does my game stutter sometimes

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Like, it hasnt done it before, and other games arent stuttering

vale temple
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the desync has been next level awful

serene falcon
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yea

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How can I fix my game stuttering?

slim spruce
slim spruce
keen onyx
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yoyo i kinda need sum help. I try to log into my EFT account since Monday(I can log into my account but i'm not getting the email containing the code) and tryed to reset my pw. But it tells me that the email isn't found. And the support isn't answering my email or maybe they did but i'm just not receiving the email.

serene falcon
slim spruce
serene falcon
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ok

slim spruce
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One thing you can try is clearing your shader cache. Nvidia control panel > manage 3d settings > scroll to shader cache and turn it off. Reboot. Then enable it again, and run the game.

serene falcon
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thanks for the help

green kernel
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Hi guys, I keep getting this message when I try to download the patch. Is there any way to fix it?

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Hi guys, I keep getting this message when I try to download the patch: "Unable to load the file "Client.0.12.11.1.13284.zip"
Unable to connect to the remote server
A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond 92.223.98.98:80". Is there any way to fix this?

lucid hawk
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anyone know how to fix this flashlight shadow bug?

white surge
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dont use them, problem solved

sacred umbra
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So I wanted to sell my items to the traders, but this error code keeps popping up.
Any ideas how to fix this?

green kernel
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Maybe you are out of space?

sacred umbra
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oh yea

green kernel
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U always need 1 space for the rouble

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roubles*

sacred umbra
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understood thanks for the help

green kernel
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Sure, no problem

slim spruce
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@winter elk To fix icon issues please clear your cache in the launcher. Top right on your name > clear cache. It won't tell you it did it.

green kernel
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Oh that sucks. I'll try to do it now Sessamy.

winter elk
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@slim spruce your amazing!! Thank you sm!!!!

feral oracle
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Thank u ill try it

vocal wharf
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anyone else having problems with tarkov taking forever to download? I just downloaded another game at like 15 MB per sec and now im downloading tarkov at 800 KB per sec

haughty robin
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Can I see what item will expire in my message box?

green kernel
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my*

slim spruce
slim spruce
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Once the update is done.

echo marsh
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Hi, I cannot load into reserve. All other maps work fine, but ever since this wipe I cannot load into it at all. I get to the "awaiting sessions start" but then my game just crashes

feral oracle
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I tried everything and i cannot login in my profil on the website too because i need a email authenticator too

karmic pasture
slim spruce
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You can submit a bug report in the launcher. Top right on your name > report bug.

green kernel
onyx dust
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The game is unplayable it's literally full of cheaters, one of the worst wipe i played, sad the game felt pretty good

vivid briar
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do you guys use mip streaming with higher end computers, i dont really get what it does or really tried to see how it affects the game itself

silver spear
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anyone know why when i walk out of a building/ into one on reserve my audio starts to completely bug out, like all of my pc audio not just the game. the only temporary fix i have is to press the windows key 2 time s

wild bobcat
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looking for one person to task with...

worn scroll
raven latch
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I s this where you can talk with Support for EFT

undone wagon
silver spear
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anyone know why when i walk out of a building/ into one on reserve my audio starts to completely bug out, like all of my pc audio not just the game. the only temporary fix i have is to press the windows key 2 time s

slim spruce
raven latch
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yepper

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Thank You

silver spear
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i need to reinstall to try and fix my issue

worn scroll
analog creek
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Hello, Do someone knows how to fix that when I want to download the launcher, it says "cdn-13.eft-store.com has taken too long to respond."

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If it's useful, a guy gifted me a key, and he's from europe. I'm from south america, specifically Chile

woeful moon
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Hey thinking about buying tarkov but my pc isnt very good i dont mind Low graphics but i have a i9-7900 16gb ram and a 1060 processor do you guys think i can run the game at an steady solid fps?

analog creek
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I recommend searching on youtube for benchmarks, it was useful for me

leaden ferry
leaden ferry
#

Parece que acá en Chile algunas compañías bloquearon los accesos o algo así

analog creek
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Let's go to DMs

pure parcel
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I cant open the launcher

rustic tide
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Has anyone else experienced an infinite loading screen when opening the game? It never takes me to the main menu and I've tried reinstalling the game to no avail. I've submitted a support request a few days ago and haven't gotten a response yet so I'm just wondering if any of you guys have experienced or fixed this while I wait

pearl magnet
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why want it let me join chats

pure parcel
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I also cant access the eft official website

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Okay wtf, I fixed it by setting my vpn to ukraine

rustic tide
pure parcel
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only Ukraine works eft_uhkilla

main delta
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Ok so whenever i play reserve my game is so laggy to the point of being unplayable and its ONLY on reserve. Ive ffound that restarting the game after EVERY RAID helps fix it but thats so annoying. Any advice as to why this happens and how i can fix it?

pure parcel
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try turning on auto ram cleaner in the game settings

main delta
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ok

vivid briar
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If i do the scav plus pmc extract as a scav do i still get fence present?

vivid briar
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i got the present it was shit but i got it tho

woeful moon
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@analog creek thank you!

potent osprey
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If I upgrade my account to EOD, will I the items from start of account and perks of an upgrade account, or do I have to reset my character?

midnight dirge
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any idea how can i solve this problem? if i close the error it closes the launcher, so i cant click repair

potent osprey
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have you tried verifying files

midnight dirge
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i cant do anything with the launcher if i close that error window it closes the launcher

green kernel
green kernel
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Yeah, it's kind of ridiculous but it worked for me

midnight dirge
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nice company lmao

potent osprey
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snowy do you know if ill get all the items it says it will give me when i upgrade to eod, because i know you only get those items for start of wipe

midnight dirge
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idk about the items

potent osprey
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yeah thats what i wanted to see if id get, because eod is really only that and the 3x3 container

midnight dirge
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and stash lvl4

slim spruce
potent osprey
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ty everyone

vivid briar
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is there a settings file i can transfer to my other computer?

slim spruce
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First reinstall the launcher and then find the tarkov folder as an existing installation, and check file integrity.

slim spruce
vivid briar
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what one is for controls?

slim spruce
vivid briar
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okay thanks

kindred mulch
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i recently had to up date my system and after that i noticed that my game look like shit and the icons look grayed out and blurry; idk what is going on

humble linden
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Any idea why loading out of a raid takes a long time? Sometimes minutes

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I mean the loading screen once im healed and finished

kindred mulch
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u on ssd

humble linden
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yeah man

kindred mulch
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then the game is just slow

humble linden
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Rest of the game runs flawlessly but loading after i get out is atrocious :p

kindred mulch
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the game is weird it runs fine then runs like shit on a dime

slim spruce
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@dire graniteWhich error?

dire granite
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the 92223.98.98:80

slim spruce
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It seems to be the only workaround.

dire granite
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ok

regal trout
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any idea for this? error 104006

slim spruce
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What is the error message with that?

regal trout
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So its not me its my friend

slim spruce
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Have you tried a full reinstall yet?

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wait

regal trout
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they have been uninstalling and reinstalling tarkov repeatedly and then whenever they try to do so this happens.

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and btw we have wiped the respective folders multiple times for clean installs

slim spruce
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Close the launcher and go to C:\Users\YOUR USERNAME HERE\AppData\Roaming\Battlestate Games\BsgLauncher and delete the settings file in that directory. Then start the launcher again.

slim spruce
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To find the location of this file you need to enable hidden files

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C:\Users\YOUR USERNAME HERE\AppData\Roaming\Battlestate Games\BsgLauncher

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Go to that directory

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That picture is not that directory

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Yes, move that to the desktop to save it just in case, or delete it.

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Then try to update

frosty mesa
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and it takes 5-15 seconds???

regal trout
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Now theyre getting a Restoring Error
Error Code 109003

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@slim spruce

vivid briar
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When my friend try’s buying the game through PayPal it comes up with this

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But when he adds one

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It still comes up

raw urchin
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@vivid briar thats something for paypal support!

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so is anyone else getting lag on just reserve?

slim spruce
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Have you reinstalled the launcher yet?

slim spruce
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Mind he's very mad.

vivid briar
slim spruce
visual tiger
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How can I fix Error Code: 245 - I am locked out of my account because it has randomly asked for verifcation via my phone number, however it will not take my phone number. How can I even get back into my account?

visual tiger
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I don't have another phone to try/

visual tiger
# slim spruce Can you try another phone?

I've tired virtual phone numbers as well. It seems this is a huge issue that BSG doesn't care to fix, I see a handfull of threads with the same issue and zero solutions.

winged vessel
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can i speak to a mod please i acc team killed a guy not purposely because i was walking in factory near a silo in between one and my teammate asked who the person was infront of me and he ran at me becuase i wasnt sure if it was my teammate i asked but no answer so i shot him now every single time he sees me on a factory chat hes going around saying not to trust me because i petray when i didnt even loot his stuff because he asked the other teammate to grab his loot then hes also saying i stole his loot and didnt give it back when it was the guy who was teamed with me and him didnt

visual tiger
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US

slim spruce
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@serene haven reboot your game and it should work then. That happens.

visual tiger
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Why would I buy a new sim card to login into my account?

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buying better hardware for your gaming computer is not the same as buying a sim card to login into my OWN account because BSG doesnt want to recognize they have a verification system problem

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like clearly this is a problem they've just straight up ignored lol

native glen
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anyone having issues w the game crashing when loading into a raid?

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game worked fine like 5 months ago, i came back and i can't get past loading loot. tried moving game from hdd to ssd, i have an i5-9600k, 16gb ram and a 2080 super. tried updating drivers, changing the virtual memory thing, nothing seems to work.

visual tiger
#

Still locked out of my account because of this phone bullshit

edgy gorge
#

Does anyone know if the bitcoin times are super high wanted to know before i invested cant find anything about the times on each level?

native glen
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this is incredibly frustrating, seems like dozens of people have similar issues online with 0 response towards fixing it

main delta
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What is mip streaming? Should i have it on or off?

austere kayak
#

i got this error message while trying to exit the transfer loot page after a scav raid

native glen
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anyone having issues w the game crashing when loading into a raid? game worked fine like 5 months ago, i came back and i can't get past loading loot. tried moving game from hdd to ssd, i have an i5-9600k, 16gb ram and a 2080 super. tried updating drivers, changing the virtual memory thing, nothing seems to work.

austere kayak
#

does anyone have any info on error 299?

edgy wave
# austere kayak does anyone have any info on error 299?

that just happens sometimes, not really a direct fix for it. just hit ok and go on with it. when it sends you too main menu it will probaly show your still in raid but its just glitched just leave the raid through the menu.

native glen
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hey same man lol

edgy wave
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was that just a crash or same problem u were having

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try running the launcher as admin

native glen
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when did urs crash?

edgy wave
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try running launcher as admin

wet steeple
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I need help, for some reason when ever I try to buy the game it just keep refunding it and says something along the line of payment canceled, and I contacted the support for help and all they said was go to forum and then I went on there and got rlly confused cause I don't even know how to make a post there or how to find anything to help me.

edgy wave
#

sounds like a payment method problem

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talk with whatever your using too buy it paypal/your bank

wet steeple
#

i tried the bank already

edgy wave
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yea but sounds like not tarkovs problem

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its going through after that its on his bank

potent needle
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what are you guys doing about hackers... This game for the full edition cost over $200 AUD. I have played this morning over 6 games in Interchange and have been killed by a hacker multiple times. Just like call of duty war zone who failed to be on top of hackers ruined the game.
So honestly what are you guys doing to control getting rid of them/upgrading your anti cheat software?

wet steeple
#

but is just weird how I've never had a problem with buy a game using the bank before

oblique cloud
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anyone care to explain this

potent needle
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For instance look up the player 300abag who just killed my friend and i and tell me his not cheating 🙂

oblique cloud
#

had to kill myself

lapis obsidian
runic fractal
runic fractal
stone estuary
#

My game has been sitting and stuck on loading for a few hours, I haven't been able to fix it i've tried restarting my pc re installing my game clearing my temp updating windows and drivers and nothing has worked

runic fractal
stone estuary
#

Yeah, around 3 times haha

runic fractal
stone estuary
#

yup

runic fractal
#

what is loading speciafic? after a raid. or in a raid?

stone estuary
#

Whenever I launch the game it doesn't even get to the main menu

runic fractal
#

u can run the game with your specs?

stone estuary
#

Yeah i was playing just fine yesterday and earlier this morning

native glen
#

anyone having issues w the game crashing when loading into a raid? game worked fine like 5 months ago, i came back and i can't get past loading loot. tried moving game from hdd to ssd, i have an i5-9600k, 16gb ram and a 2080 super. tried updating drivers, changing the virtual memory thing, nothing seems to work.

runic fractal
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@slim spruce didnt u hear this problem before and had a fix for it? the problem of @stone estuary

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i thought he had a fix for it yesterday. i hope i remember that correcly

runic fractal
runic fractal
stone estuary
#

Hopefully haha

runic fractal
#

i only know the basic troubleshooting stuff. so big problems. or speciasfic like yours. i dont know yet XD sorry for that

stone estuary
#

No worries 😄

runic fractal
stone estuary
#

Alright, i'll do that now and see if it works

runic fractal
#

sometimes the files that stay on your computer are the ones that make the problem. so deleting everything by hand could work sometimes

native glen
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@runic fractal yeah i did, but i havent reinstalled

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waiting for that one as a last resort

runic fractal
stone estuary
fathom ore
#

does anyone know if air filters are bugged? just put one in full and it says full time is 5 minutes

runic fractal
runic fractal
fathom ore
#

@runic fractal cool thanks

vivid briar
#

@runic fractal is @sinful narwhal your brother

remote rock
#

Anyone know why the EFT launcher is only downloading at 2MB/s where as everything else is downloading at 20+..

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Up to 24MB/s hehe

nova fable
#

Had the issue for weeks now. Still logged into the launcher but cannot login to my account on the website. Tried a different browser and incognito too.

It says it sends an email verification code to my main email, and when I check it nothing is there.

Is there a fix for for this?** (Ive tried support) I KNOW IVE POSTED THIS BEFORE BUT IM REPOSTINING TO SEE IF ANYONE WHO HAS EXPERIENCED THIS ISSUE HAS A FIX FOR IT
**

runic fractal
ocean basin
#

yea i am having the same issue and its so unfortunate just wanna upgrade my account but i cant even login on the website

vivid briar
nova fable
#

BSG support sucks and they didn’t help me at al

ocean basin
#

vpn, windows revert, support, incognito, dif browser, whitelist. Literally nothing works

nova fable
#

I’ve have yet to try vpn

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Have you tried support?

ocean basin
#

yup

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been waiting 3 weeks for a response

nova fable
#

Wow

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They email me back with steps than I reply saying they don’t work then after I reply they don’t respond and they flag it as spam

ocean basin
#

yea man its getting old

ocean basin
#

this issue has literally been here for over a year now

nova fable
#

Yeah I heard

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I’ve never been so pissed off over a support team lol

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It’s so frustrating. They seem to not care at all

ocean basin
#

for real bro its like i dont even wanna play anymore

nova fable
#

Yeah lol I just want more stash

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Let me know if you ever find a fix. I’ll do the same

ocean basin
#

for sure bro ill keep in touch

nova fable
#

Cool

nova fable
ocean basin
#

yep i checked it 4 times

nova fable
ocean basin
#

yepp

nova fable
#

Weird

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Did you try sending another ?

ocean basin
#

yea i sent 3 different emails

nova fable
#

Sucks man

#

I’m send another email tomorrow and I’ll let you know what they say

#

I’ll be sending exactly what I put in the discord

#

But with my past few emails I’ll probably get no where

ocean basin
#

yea i havent found anything this is just so annoyingh

#

LIKE LET ME UPGRADE

vivid briar
#

Would you recommend keeping nvidia reflex with boost on? I have a 1070 ti

random viper
#

I’d suggest keeping it on unless you notice a significant loss in performance

vivid briar
#

I seen I gained like 3-5 FPS

random viper
#

Frames win games

vivid briar
#

Lol true

visual tiger
#

Longshot, but is there any foreign players that do not have a US # that I could try using for phone verification? There silly phone verification system will not work with my phone and no virtual phone I have tried has yet to work either.

#

Seems to be a problem for hundreds of NA players being locked out of their accounts and BSG doing absolutely nothing to help.

feral oracle
#

Im From Europe and cant login too because of The Authentication email

long sorrel
#

Guys, I am having performance issues in tarkov, my cpu seems to not be able to handle it anymore (was working perfectly fine like 4-5 months ago), resulting in crashes. Any tips?

visual tiger
#

If it works sure lol

vernal cape
#

this happened twice in a row 🤦‍♂️

echo nova
# vernal cape

Seems like you were having network issues and a Scav killed you due to the dsync of your character

vernal cape
#

how would that only occur after i loot dorm 114

#

on the first run i spawned near dorms then died from literally nothing
then the second run i ran from crossroads all the way to dorms

tame sluice
green heath
#

Does anyone have a way of contacting BattlEye other than through their official support online? I am receiving no response from them on account of a couple issues.

alpine flume
#

Hello, the scav karma is a good thing, but I'm constantly being killed by scav players, I would increase -rep or to kill the person in question because in one day when I go to scava, it always kills me, the scav player killed me 20 times out of 18 games even stricter thank you

haughty robin
#

If I get killed by a grenade, will it say who killed me?

#

I was running the the railway exfil, heard a grenade bounce at the exit and I died, it said I got killed in action so im slightly confused who killed me

vivid briar
#

So, I've been emailing support daily about my issues since i posted in here last week. I got exactly what support said they want ( an email from my email service provider saying escapefromtarkov.com emails wouldn't be marked as spam), and i forwarded the email to support as they requested. no response the first day. I sent it again the next day. No response for a second day.

so what is the actual SLA on when an email is sent to support that we should be hearing something?

#

Like I got Microsoft email support to go through my settings, I've spent hours on this at this point, I just need someone to turn the verification emails back on for my account

torpid coral
#

Hi, Unfortunately I'm Having a bug problem with the quest "Friend from the west part 1' I already had 7 dogtags and as I received the quest I Turned all 7 in than I obviously had to achieve the 7 kills again while the quest was activated for some reason it counted my kills up to 6 and now when i get my last and final 7th USEC kill it doesn't count it and i can not progress that mission, I thought I reach out to you for help as it would be immensely appreciated cheers

WolVF

sterile harbor
#

I keep dying behind walls

#

and in the end I didn't hit him once, but I thought I did

#

why?????

#

and I still can't hand in my found in raid flashdrive

slim spruce
sterile harbor
#

cuz this has happened to me sooooooooo many times

slim spruce
sterile harbor
#

I've encountered this sooo many times that I think this is a problem 0.0

slim spruce
sterile harbor
#

from what I remembered it's two 40 servers and a 60 server the last one is above 100 so I didn't choose that

frozen forum
#

Already tried the usual troubleshooting steps? E.g change compatibility mode of the .exe, run as administrator (both launcher and game), launch in window mode, check for driver updates / Windows, check if your AMD / NVIDIA software made some changes to the game settings and revert those if so

slim spruce
#

You're stuck at the splash screen?

#

With the logos, etc?

#

I had one other person who had this exact problem after this update, nothing we tried fixed it. Looking back, it could be a server issue as this has happened before, but to more people.

#

Can you CTRL ALT DEL on the screen you're stuck on, wait 5 seconds, click Cancel there, wait 5 seconds, ALT TAB to the game?

#

Try going to My Documents / Escape from Tarkov and delete both the "local.ini" and "shared.ini" files. Then restart the game.

#

These files store settings.

midnight dirge
#

i keep getting this error, any solution?

slim spruce
#

It did?

midnight dirge
#

yeah thats the problem i dont have a vpn

slim spruce
#

Those files must have got corrupted somehow.

slim spruce
#

But a VPN seems to help most people with this.

#

No, those file stay regardless of reinstalling or uninstalling.

#

You just have to set your settings again.

#

👍

vivid briar
# slim spruce 👍

do you know if there is anyone from tarkov support in here? I just want to know how much longer it will be before my stuff gets addressed, since i've been working on this for well, over a week now

vivid briar
slim spruce
#

If you've sent an email to them you will have to wait for a reply.

vivid briar
#

I was emailing a Gregory and a Pavel and neither have replied in two days, and no one has replied in the last two days to the emails i sent to support@battlestategames.com

slim spruce
#

I think the solution for this problem is changing to another email provider. The problem seems to be some ISPs and Email providers are blocking that specific email for some reason, that I've heard.

#

Currently the only way to change your email is contacting support directly, the option on the profile page is greyed out.

vivid briar
#

Hello!

Unfortunately the e-mail change feature is temporarily disabled.

Thank you.

slim spruce
#

Was this asking about the email change feature or you asking to have your email changed?

vivid briar
#

change what email they were sending to

slim spruce
#

It sounds like they misunderstood what you were asking, saying the "feature" is disabled, unless they totally stopped changing emails for all accounts.

vivid briar
#

is what i sent them

slim spruce
#

Have you changed your email in the past? You can only change it once.

midnight dirge
#

@slim spruce do you know if once i updated i can stop using the vpn? or i have to play with the vpn on all the time

slim spruce
midnight dirge
slim spruce
vivid briar
#

@slim spruce BSG support said they turned the emails off

slim spruce
vivid briar
#

I did, I contacted them and we went through everything

#

BSG support said they needed an email from my provider that their emails wouldn't be marked as spam

#

so I got an email from my mail provider and i've sent it 4-5 times now

slim spruce
#

I'm out of ideas on what to do then. Sorry.

vivid briar
#

it's all good, i just didn't know if there was an SLA that was greater than 2 days

green swan
#

@slim spruce So i have to say that today the first raid i went was reserve and i had such fps drops that the game was unplayable, so the ram thing didn't help, any ideas?

vivid briar
slim spruce
rustic tide
#

Anyone know why I'd still have an infinite loading screen to the tarkov main menu after 3-4 days of trying to fix it? Support doesn't answer my requests and I've tried reinstalling, verifying integrity, etc. to no avail. Just the same loading screen you usually see for a few seconds upon opening the game before reaching the main menu, but it never goes away

wise bronze
slim spruce
slim spruce
#

Then reboot the game.

stray kettle
#

so whats the point of retaliation now ? if i get attacked i and killing him but not getting my scav karma as reward for defending ...

slim spruce
wise bronze
green swan
stray kettle
#

i did same , wiggled and fuck it just shoot me , but few times i returned fire , winning it and gained nothing , i just dont get it why they removing it .... just makes 0 sense then they doing it , understand nerfing extractions , cars , scav/pmc but for defending ... mby one day we will be reworded for defending

slim spruce
green swan
#

It's the worst on reserve, and not that bad on other maps, but still happening

#

Also all areas

#

@slim spruce Do you think turning off my gpu OC would help?

mighty spindle
#

How dod I join a chat on this server

slim spruce
mighty spindle
#

@slim spruce rlly? didn't think I would have tried that as that's how it works on ever other discord server, I am more asking if there are any more security things I have to do to be able to join a chat. Ill click on the chats and nothing happens

slim spruce
mighty spindle
#

hm k

vivid briar
#

Hello all, I made an account last night but I can’t buy the game due to me not verifying my email I spelled the email right.. but it never sends me the link? I checked my spam folder

slim spruce
#

@vivid briar To fix that make room for the cash.

vivid briar
#

Oh XD

#

Thank you for your helpbeltazFoka

tough flame
#

Hi, i bought the Voice behind English version and i think the copy they gave me is kinda scuffed (the front cover is for some reason spanning both pages, the author is missing, the title is in Russian though the actual text is in english). Is this normal because the first book i bought didn't have any of those issues. I have tried opening it in two different readers and both have the same issue.

tough flame
#

Epub

slim spruce
#

And on what device?

tough flame
#

On an Android phone, I've tried Lithium and ReadEra

slim spruce
#

Did you download the RTF file as well? Is that fine?

tough flame
#

Never got an RTF file

slim spruce
tough flame
#

I'll try

slim spruce
#

Looks like you will need Adobe digital editions, not reader

tough flame
#

Like the Epub works fine it's just the first pages are kinda scuffed

slim spruce
#

It may be either zoomed in or they formatted it for a specific program.

tough flame
#

If it's okay i can post a screenshot

slim spruce
#

Just this one.

#

Can you change the font?

tough flame
#

No

#

It's open sans only

slim spruce
#

With lithium you can change the text size. Can you try lowering it?

tough flame
#

Noone of the options exept for the background work, the book even takes a long time to open compared to the first one. Edit: yea the text size works but it takes a minute

slim spruce
#

It seems they may have formatted this for a bigger screen. You may have to open it on a pc with a program like adobe digital editions or calibre.

#

Otherwise, if you can read the first pages with the error, I'd say go with it.

#

Sorry.

tough flame
#

Yea it's fine i just wanted to know if it's a rare formating error

#

Thanks for explaining it tho

slim spruce
#

It seems so. You could email them about it and ask which program and device they recommend.

#

The forums may give you a faster answer, though.

frail patio
#

anybody have any tips on fixing stutter in tarkov? beginning of wipe i was having 0 issues but in this past week ive been experiencing alot of stutters and its affecting gameplay harshly. happened last wipe as well

slim spruce
tough flame
#

Try cleaning the cache

slim spruce
#

Yes that too. Shader cache is good to clean too.

frail patio
tough flame
#

Small update on the book thingy. Seems like the author data is missing from the file so yea, there might be some formating errors with the second and the third book

slim spruce
#

The only contact I can find that might be relevant to someone that can fix the ebook looks to be sale@grey-line.com or maybe the tarkov forums.

minor turtle
#

Anyone else getting battleye driver load error (1072)

slim spruce
minor turtle
#

on my 3rd reboot

slim spruce
#

Go to C:\Program Files (x86)\Common Files\BattlEye and delete "battleye_eft.exe" and relaunch the game. You might have to check file integrity or repair files.

minor turtle
#

lmao, 3rd time was the charm

slim spruce
#

Oh ok great

minor turtle
#

ty though

raw urchin
#

So i'm getting random stutters as i play, First minute of the raid is fine at 60 FPS but as soon as people start shooting and things start happening around the map i drop to single digits. I'v tried lowering my settings, clearing cache, deleting temps and even reinstalling but nothing is fixing it!

slim spruce
raw urchin
#

iv done this several times and its doing nothing now

slim spruce
#

Is this on every map?

raw urchin
#

yes

slim spruce
#

Specs?

raw urchin
#

Graphics card - GTX 970 4GB GDDR5
CPU - Ryzen 5 3600
Motherboard - ASUS ROG Strix B450-F
16GB T-Force Vulcan Z

#

prior to the last hotfix my game ran fine

slim spruce
#

It's to help the RAM usage, by using space on your C drive.

#

I'd suggest a minimum of 8GB and max of 15GB

raw urchin
#

How do i do this?

slim spruce
tight kiln
#

ive just finished downloading and a checksum error came up anyone help me fix it?

tight kiln
#

heres the thing i cant get there because it wont let me try redownload

slim spruce
tight kiln
#

download finished, error message came up. nothing happened after that, cant find any files and cant re downlaod because "wrong path"

slim spruce
tight kiln
#

there isnt one

#

not a single file

slim spruce
#

Did you try the tip in that video to stop the download right before the checking?

tight kiln
#

it was to late for that, the error came up like 5-10 mins ago

#

right im able to redownload now

slim spruce
#

Ok

#

The tips in that video seem to help a lot of people

tight kiln
#

ill do the vid thing, thanks

slim spruce
#

If you don't click stop before a certain point it deletes your download

tight kiln
#

except the fact i wasted a whole hour, i didnt cancel either it tried to verify files then gave the error lol, currently redownloading

raw urchin
#

calling UNET::NetLibraryManager::Disconnect this is likely comming from script, this is whats causing the lag

formal fable
#

Does anyone know how to fix textures popping in late in this game? I have an sn850 one of the fastest you can buy so im stumped

slim spruce
formal fable
#

Correct

slim spruce
#

Is this in one area or every area?

formal fable
#

Not items though, literally the textures of the maps.

#

Every map, every area. Have a 4k pc, game has run terribly since even before wipe. Ran better on my five year old pc and I have no issue in any other game. I legit don't know what to fix it. Maybe it's a combo of nvidia control panel and in game settings im not surer

slim spruce
formal fable
#

Roger

#

I clear the game cache, and temp files all the time too

slim spruce
#

Shader cache can get bad over time.

formal fable
#

Check screenshots @slim spruce I also have this issue too

#

Items have to load when I log in? Yet I have 64 gb ram, 3080, 5900x, and sn850 black

#

Might add I have no issues in any other game, JUST tarkov lol

slim spruce
#

The game cache clearing deletes the icon cache. Otherwise, I've had problems with certain items not loading quick since the wipe as well.

formal fable
#

Oh that explains it then I guess lol

slim spruce
#

I've seen the same problem on multiple streamers. It may be a game problem.

formal fable
#

Cleared the shader, loading into a match now will report back. I'm gonna try moving it to a different drive. Maybe that might help

prime sequoia
#

Anyone that knows a lot about pc’s

wooden narwhal
#

I was just logged out from game saying the game cannot find my account, when I try to login to the website it cannot find my account wtf is happening

prime sequoia
#

Can you maybe dm me or something I’m after a new one and need help :/

slim spruce
wooden narwhal
# slim spruce What is the error message?

I was in a scav run then it told me error profile not found something along those lines, went to the website and tried resetting my password. It states account not found when I put my email.

formal fable
#

Still present, textures still loading in late. Have LOD quality on high, low no settings matters. Same with distance. Oh well lol this wipe is kinda stale anyway but the performance is pushing me off too much.

wooden narwhal
slim spruce
#

Since you can log in on the launcher you may be mixing up emails

languid egret
#

hey, just did chemical pt 4 and handed it in to skier, but i cant access the trust regain tasks for therapist or prapor? an specific reason?

tight kiln
#

i followed the videos guide down to a T and its still failed :/

tight kiln
#

nvm sorted

median ruin
languid egret
#

mb ty

#

no redemption quests, im just confused is all

vivid briar
#

what

eternal sequoia
#

Is the new nvidia reflex setting good?

fast scaffold
slim spruce
#

And please don't ping the mods.

grand blaze
#

guys, i am just now buying EFT and when i try login through launcher it doesnt send email confirmation, how do i fix? it sends when i login on website

jolly ibex
slim spruce
# grand blaze none worked

You may need to have your email address changed since the problem, from what I've heard, is that ISPs and Email providers are blocking that specific email.

grand blaze
#

and i make a support ticket on website with that?

slim spruce
#

You can, if you can log in.

grand blaze
#

yeah its perfectly fine on the website just the launcher wont sent..

#

i can't even change my email on my own? why not

slim spruce
#

I believe the most likely cause of that option being removed is that that option makes it easier to steal accounts.

#

Support only changes emails if they ask for proof like receipts of purchase and other things like that.

livid jungle
#

My game doesn't start. It either crashes before I can get to the main menu, or it goes out of full screen to my desktop and clicking back in just gives me a black screen

slim spruce
livid jungle
#

Nope
Select the language
Select the faction
Then just sticks on the loading screen and eventually gives me an error readingThe memory could not be loaded or something along those lines

slim spruce
#

Error codes, is it from windows?

stark briar
#

so i just killed 2 pmc as a scav but got no karma from it why is that

slim spruce
#

The more scavs they kill the more bounty they have

livid jungle
#

No. Just gives me that error
And yes its from windows. It doesn't always give the error, sometimes it just freezes

slim spruce
stark briar
#

thats wank karma is literally pointless if you can only level from paid extracts and hostile scavs that do not exsist

livid jungle
#

I just got it not too long ago, the other night

slim spruce
livid jungle
#

Also idk if its me or if its a game thing but it takes a few seconds to open into the game. It opens but it takes a few seconds to actually show it

livid jungle
#

Now its saying
"The exception Breakpoint
A Breakpoint has been reached.
(0x80000003) occurred in the application at location 0x00007FFBEF1E3F06"

grand blaze
#

@slim sprucei changed my login name and tried loggin in on laucnher and it worked 👍

livid jungle
#

Game is running at 1-4fps now
Aaand crashed

grand blaze
#

add that to what you tell people with same problem xD <3 thank you

slim spruce
livid jungle
#

Well thats going to take a while because now I'm stuck at a black screen and I'm probably going to have to restart the entire system and there's also an update

slim spruce
#

In command prompt with admin

livid jungle
#

Is it normal for it to be stuck at 98%

slim spruce
floral wigeon
#

everytime i launch my game i get stuck on a loading screen and about 15 - 20 minutes later i get a backend error and the game closes anyone know how to fix this?

slim spruce
floral wigeon
#

unfortunately it didnt work

slim spruce
floral wigeon
#

Unknown

#

i can take a screenshot the next time i get to it

livid jungle
#

Is there a way to change the resolution from the files or something? I know that it doesnt run well showing models and stuff but idk if that would be the cause

slim spruce
livid jungle
#

Oh wow just crashed the entire system

#

It worked this morning. I needed space for something so I deleted it and now it just doesn't work

floral wigeon
#

@slim spruce

slim spruce
slim spruce
#

@vivid briar Don't post that in public

vivid briar
#

sry here i can post?

slim spruce
#

Use mod mail

vivid briar
#

ty sry

livid jungle
#

Ok i tried that cmd thing again and it finished with a few corrupted and now repaired files. Let's see if it crashes my system again lmao

#

Still crashes

rich elk
#

yo half my m700 is bugged out, should I restart the game (like the item icon)

livid jungle
#

Well if everything else is fine and works fine I wouldn't really say that its that big of a problem

frigid rivet
#

Just wondering if anybody else has had the same issue - I waited 20 minutes for a scav run on interchange 12 minutes of that was awaiting session start so I could not back out. At almost exactly 20 minutes I got the "Lost server connection error" and now I have to wait another 20 minutes for my next scav.

The wait time isnt what the issue is, its that tarkov ate my scav run. I was never given the option to load back in like if I DC'd. It brought me back to the home screen like if I had died. I'm assuming that maybe my scav is standing still somewhere on interchange and died? But then I should have been given the option to load back in right?

Im just curious if anybody else knows/has had the same issue

shrewd void
#

Can anyone help me with this?

radiant tinsel
#

who i report a user too

frigid rivet
livid jungle
#

In game user or discord

radiant tinsel
#

discord

livid jungle
shrewd void
#

ive tried c and d drive with its own folder

frigid rivet
# shrewd void no

Try making a new folder on your desktop and see if you can install there, if you cant what is the error you are getting?

radiant tinsel
slim spruce
frigid rivet
#

This the default path to get to a folder called "Games" on the C: drive

C:\Games

If there is any other characters like * or ? then the path wont work

#

Like Sessamy said ^

shrewd void
#

yea i know the folder has no * or /

#

ive been trying to fix this for a while

frigid rivet
#

This if from your screenshot, are you sure there isnt a * in the drive path?

livid jungle
frigid rivet
#

Here is the drive path for my game folder

livid jungle
#

Delete the *

shrewd void
#

by "drive path" do you mean just the name of the folder?

vivid briar
#

hey guys before I even load into a raid I get "server connection lost" while having only 100 ping. can I fix this?

frigid rivet
#

The drive path for my game is C:\Battlestate Games\EFT

livid jungle
#

Could be server problems. I know a few people have been reporting them.
Also only 100 ping
That ain't good

shrewd void
frigid rivet
#

Have you tried making a brand new folder?

vivid briar
shrewd void
#

install path

frigid rivet
#

That looks correct

shrewd void
#

i have tried new folders

frigid rivet
#

And it still gives you the same error?

shrewd void
#

yes

frigid rivet
#

Hmm. Im not really sure then. Without being able to try anything I cant really narrow down the issue with my current knowledge of EFTs installation process

#

You could try reinstalling the EFT launcher and/or also clearing out any data related to Battlestate/EFT from that folder?

slim spruce
# shrewd void yes

Try installing the game to the same drive that launcher is on, and then you can move it to another drive and detect an existing installation.

#

For some reason, there's issues with installing to another drive that the launcher is not on.

shrewd void
#

the launcher is on D and im trying to install the game on D

nimble parrot
#

Can anyone DM me a good source that tells me all the items I should pick up for Trader leveling and Hideout? Thanks!!!

slim spruce
#

Try making a folder inside Games called EFT

#

And select that as the folder.

shrewd void
slim spruce
shrewd void
#

like 500gb

slim spruce
#

Please don't name and shame. Report ingame at the death screen.

shrewd void
#

i think i might need to wipe my pc

slim spruce
#

Wait

slim spruce
shrewd void
#

yea

slim spruce
#

Then move them to D

#

Make sure you're running the launcher as admin

shrewd void
slim spruce
#

Do you have it installed 2 times?

shrewd void
#

i copied it to D then deleted it on C

slim spruce
#

You need to uninstall it, the registry values are still saying it's in D

#

You might need to move it back if you can't uninstall it from C

shrewd void
#

just found this

slim spruce
#

Yes you need to move it back, or use CCleaner's built in tool to delete the install instead of uninstalling it

#

And it's odd that windows thinks it's installed onto a disk called *

#

That is your issue.

#

Installing on C and moving it to D should fix that.

shrewd void
#

no matter what i do it wants to install the game on the *games folder

#

i need to change the installation path

slim spruce
#

I want to know how that happened, you got an illegal character into an install path. That can only be done with a manual registry change to my knowledge.

shrewd void
#

how do i do that

slim spruce
#

That is a mystery. I have no idea how that happened.

#

I'd install CCleaner and delete the entry for tarkov and not uninstalling it.

#

That would get rid of that glitched key

livid summit
#

keep getting this message when i have plenty of space on my drives. is the game just way bigger than it's telling me?

slim spruce
#

Try downloading using that link in a browser, and then extract that into a folder and use that folder as an existing installation.

livid summit
#

i have 800+ gb available so i don't get why its telling me i don't have space

proven nova
#

Anybody else have issues with stuttering and low fps when load in? before patch it was a few seconds now its 20-30 seconds

vivid briar
#

My game stops responding when i try to craft somthin

livid summit
#

any suggestions?

glossy zenith
#

My monitor randomly gets sent into power saving mode while playing, i brought the issue up in here they said to check my graphics card was pluigged in correctly, i did it looked fine, does know of anyother fixes

errant apex
#

are any mods available right now? I had a weird ingame interaction and I do not know how to report it.

median ruin
errant apex
#

are you able to join my voice channel; factory 9

median ruin
#

In raid right now, DM me if this isn't the place.

livid summit
chrome terrace
#

hi I bought the game and have been playing for the past month and a half. I bought it from the official website but now the launcher says I need to buy the game. What can I do?

main delta
#

wtf why is reserve unplayable. i followed SEVERAL guides on how to boost fps and nothing helps its so frustrating that my fav map wont run unless i restart the game every raid

acoustic vector
#

umm

wooden narwhal
#

how do you fix error code 201 keeps crashing me out the game and logging me out the launcher

#

logged in and out about 6 times keeps taking me out constantly

remote rock
#

i have 3 east coast na servers showing 100-120 ping in the server list yet when i join with friends im getting 180? any way to fix this as i cant even play

#

max ping kick should be atleast 190-200 150 is way too little.

wooden narwhal
#

anyway to report someone hacking into your account I was getting error code 201 because somebody was logging into my account and kicking me out. I changed my password then when I logged in all of my docs cases and sicc cases were in my gamma as if they were gonna give it in a raid to someone in the cases were keys bitcoins etc. I didn't lose anything but just wondering if there is a way to report it. I have found in my email emails with access codes showing the IP addresses of said hackers if that is useful

nova fable
chrome mirage
#

Today after i woke up and started up the game i couldn't join a raid, then i made an integrity check, turned out everything was fine, i played a raid, got out, got ready for a next one, once i started the second raid roughly 20 seconds into the loading screen it killed my whole pc, restarted pc, did a raid everything went fine then on the 2nd raid it killed it again. I reinstalled the game and it still does the same exact thing, can anyone help me with it? Games says "Hard error"

tranquil bronze
#

how do I report someone who's bug abusing? I just got killed from inside a firetruck

#

I have it clipped

elder plume
#

will moving my paging file from the OS partition to the partition where i keep my games affect performance?

dusky zinc
#

I cant sell things it says EBackEndErrorCode518

summer wagon
#

hey guys I'm not sure what I did, I think it was turning off v-sync in nvidia control panel to uncap my fps but now my game has screen tearing - anyone know how to fix with uncapped fps?

#

the other thing I wanted to ask is - my game says it's running at a constant range of 60-90fps but sometimes, say when entering dorms, whilst my fps says 60-90 it feels like significantly lower. Any tips for how to fix? when I watch lvndmark play he doesn't seem to run into that issue

slim spruce
slim spruce
slim spruce
elder plume
#

alright

#

im not sure why but the game's performance has been becoming worse gradually

slim spruce
#

How so?

elder plume
#

mostly stutters and general fps feels like its decreased

slim spruce
#

Truly or just feels like it? Like how much?

elder plume
#

by 10 frames and yeah i keep my fps counter always on

#

i tried empty standby list to free up ram and used an external memory cleaner but they didnt help much so im not sure if i should revert those

slim spruce
#

Try clearing your shader cache. Nvidia control panel > manage 3d settings > scroll to shader cache and turn it off. Reboot. Then enable it again, and run the game. Also, try clearing the game's cache in the launcher. Top right on your name > clear cache. It won't tell you it did it.

elder plume
#

will try. its stutters have been increasing for me

dusky zinc
slim spruce
#

That error means no room haha

dusky zinc
#

Thanks :)

slim spruce
summer wagon
#

hey guys I'm not sure what I did, I think it was turning off v-sync in nvidia control panel to uncap my fps but now my game has screen tearing - anyone know how to fix with uncapped fps?
the other thing I wanted to ask is - my game says it's running at a constant range of 60-90fps but sometimes, say when entering dorms, whilst my fps says 60-90 it feels like significantly lower/feelsl ike micro stutters. Any tips for how to fix? when I watch lvndmark play he doesn't seem to run into that issue

slim spruce
#

There's either vsync or screen tearing to a degree. Also, the stutters seem to be system specific and maybe random.

thick otter
#

my tarkov wont download becuase its file isnt supported, what does that mean?

slim spruce
thick otter
#

This folder does not contain the correct version of the game. Please check the specified installation path and try again

#

this error

slim spruce
#

Is this an update or a full install?

thick otter
#

full install, just bought the game

elder plume
slim spruce
thick otter
slim spruce
thick otter
slim spruce
#

I assume you want it on another drive like D

thick otter
#

im confused

slim spruce
#

Do you only have one hard drive?

thick otter
#

yeah

slim spruce
#

Are there partitions on it like D, E, etc?

thick otter
#

nope

#

only my ssd and hdd

slim spruce
#

So there's two drives. One must not be C. Which drive is the launcher on?

thick otter
#

D drive

slim spruce
#

Before you click "change location" click install first. Does it give you an option on where to install the game now?

slim spruce
#

Choose a folder like EFT on D, make the folder name EFT or something like that, and choose that folder.

thick otter
#

okay i did it

slim spruce
#

Is it installing with no error?

tough igloo
#

@slim spruce can i Dm you ?

slim spruce
thick otter
slim spruce
slim spruce
#

They improve it with every patch. Sometimes people get a downgrade.

elder plume
#

is theres anything i can do to help stabilize the game at least

slim spruce
elder plume
#

i thought it was redundant now

thick otter
#

is the game cpu heavy?

elder plume
#

and yeah my cpu is intel. xeon e5 1620 v2. not sure if it applies

slim spruce
#

Physical cores only is an option that sets the affinity of the game to only 0,2,4,6, etc cores, to avoid hyperthreading. The Tarkov engine has a problem with hyperthreading. Intel machines seem to benefit from this option the most.

elder plume
#

alright, ill try it

glossy zenith
#

My monitor randomly gets sent into power saving mode while playing and i have to fully restart my computer to get out of it, i brought the issue up in here they said to check my graphics card was pluigged in correctly, i did it looked fine, does anyone know of any other fixes

slim spruce
#

Like the monitor's UI says this?

glossy zenith
#

my monitor says going into power saving mode

#

and the other one says hdmi no signal, but i know my computer is still "on" because i can hear other noises like discord

#

this really only happens while playing tarkov

slim spruce
glossy zenith
#

yeah its set to never

slim spruce
#

This could be a cable or driver problem, then. Do you have another port on your monitor to try, or another cable?

glossy zenith
#

no

#

not sure about another cable

#

i could look real quick

elder plume
#

stutters seem to have lessened but my frame rate is still horrendous

slim spruce
#

The frame rate issue seems to be universal. It may be a game problem.

#

They're always working to optimize it though.

elder plume
#

i see

rigid kraken
#

Please help me i played the game 4 days ago i got no fps drops,but now,i go into a raid and i got 1 fps(i reinstalled the game)

shrewd void
#

@frigid rivet @slim spruce thanks for the help earlier, i wiped my pc and its working now.

nimble vine
#

Hello
I just get this game 2 days ago ,
can play even 1 match
Awaiting Session Start ERR
wtf should i do ?

slim spruce
formal island
#

Has anyone ever heard of someone getting banned for using Exitlag? I play with a friend from Hong Kong (I'm in central United States) and after a day of using the program his account is now banned.

mighty timber
#

Hello, I've had a talk with some really techy people and came to the conclusion that Tarkov is having trouble running with my 3090 at full capacity. I usually get around 80-110 FPS at 30-50% card capacity, you can see in this screenshot of my hardware usage during a game.

#

Anyone else having similar issues with Tarkov and GPU powerdraw? The game isn't running bad by any means, its so much smoother than with my 2080s. However when I'm getting 220+ FPS in Warzone at 2k Res, i'd hope for a similar increase in Tarkov too

#

I mean my mate with a 2070 hitting similar frames as me sometimes

nimble vine
#

nop i Play Turkey server with 80 ping

#

if game loaded successfully , after 3-4 min it says server connection lost and when i try to rec "Awaiting Session Start" err appeared

slim spruce
slim spruce
formal island
#

battleye and not BSG?

slim spruce
livid jungle
formal island
#

Alright, thank you

fringe heart
#

R the aus servers fucked rn?

#

I keep getting server connection lost

rough topaz
#

Yeah we got booted mid raid and cant get back in

mighty timber
mighty timber
#

I mean 25% usage 70 fps just seems wrong

slim spruce
#

And you have 2 gpus?

mighty timber
#

I've tried both, when I enable it i get capped at 60 fps

#

Yes my second gpu is mining in the background

eternal sequoia
#

I have ryzen 7 1700 and gtx 1660 ti but i only get 60 frames, is it my settings or is my pc kinda old?

mighty timber
#

You're getting 10 less frames than me and I have a £4000 setup

eternal sequoia
#

Nah there was this one kid he had a worse setup than me and he was getting 80-100

#

It just doesnt make sense theres something im missing and idk what it is

slim spruce
eternal sequoia
#

reflex locks ur fps tho

main delta
#

what is mip streaming and should i turn it on

slim spruce
#

Worked for me.

slim spruce
eternal sequoia
#

so should i do that? @slim spruce

slim spruce
main delta
slim spruce
#

It lowered my usage from 9GB to around 7GB

main delta
eternal sequoia
#

on and boosted or just on?

slim spruce
slim spruce
main delta
#

reserve is unplayable,i followed SEVERAL guides on how to boost fps and nothing helps its so frustrating that my fav map wont run unless i restart the game every raid

#

anyone know why?

eternal sequoia
#

I wish this game was optimized if i could play this game at 100 fps i wouldnt get off

slim spruce
main delta
slim spruce
slim spruce
main delta
#

thanks

#

alright ill let you know if this helps thanks for the advice

slim spruce
#

Ok

nimble parrot
#

Anyone have a good resource for what items we need to save for leveling and hideout?

main delta
#

temps are 81 at load screen 😦

vivid briar
#

why cant i sell those other saigas

mighty timber
#

Midgame, this just isn't right. Anyone else here using a 3090?

glossy zenith
#

#community-support message so i did some more testing, tarkov seems to be the only game that just shuts my monitors off mid gameplay, its not a power supply thing, i have a 750 watt psu doesnt break 350 while playing tarkov, not a graphics thing, not a incorrectly plugged graphics card, i dont know what the issue is

slim spruce
slim spruce
#

On geforce experience, on the drivers tab, click the 3 dots at the top right, go to studio drivers.

glossy zenith
#

alright

#

and then would i download the most recent studio driver?

chilly raven
#

i just wanna do my shoreline run but i keep on crashing right before i load in

chilly raven
#

Haven’t tried anything else

#

I think it’s eating up more Ram than usual, I’m getting 95% usage on my pc

#

I got 16 gb of Ram

slim spruce
chilly raven
#

thanks

slim spruce
main delta
#

ok

raven sigil
#

@faint narwhal Shouldnt have cheated.

#

Well they obviously found something for them to ban you they dont just ban off reports they check the persons account to see if its sketch.

#

@faint narwhal worse comes to worse you get fucked

median ruin
raven sigil
#

@median ruin my fault lol

median ruin
#

All good.

raven sigil
#

ok there you go.

median ruin
#

Do you know why you're banned? Getting spam reported most likely isn't a reason.

raven sigil
#

^ thats what im saying.

frigid rivet
median ruin
#

I'm not accusing you of cheating, I was just wondering if you happen to know because spam reports shouldn't cause a ban.

#

👍 Best of luck.

north crypt
#

Hi i have stutters with 16 gb of ram, running at 3200 mhz. the first raid is stutter-free, but the next raids are unplayable.

oak zinc
#

@pastel girder

#

@slow sphinx

mild smelt
#

same offer here

oak zinc
#

start pinging mods ig

slim spruce
#

We know about it now, please don't post it here

#

please send it to mod mail.

oak zinc
#

aight sorry didnt know what channel to use

slim spruce
mild smelt
#

i dont know how to post anything there :/

#

ah reply to the bot i guess that DMs me

strange peak
#

i need to talk to any mod that is on right now i have a guy that message me from this discord trying to sell hacks for tarkov

balmy moss
#

^^ I got dm'ed aswell

stray shadow
#

So I’m loading for a raid and as soon as I’m gonna load into the raid my game just goes black and kicks me out of tarkov someone help

balmy moss
#

Delete that! Send it to mod mail!

#

@slender halo

#

Dont give it any more publicity than it already gets in your dms!

vast cobalt
#

just got a message from this user

stray shadow
#

Why does my tarkov game crash as soon as I’m gonna go in a raid

median ruin
#

Send me that Discord, please.

slim spruce
feral oracle
slim spruce
red current
#

Is anyone able to help me choose ram to upgrade? I am confused about the 4 sticks or 2 sticks

dry gorge
#

eyo guys i need some help the game is fked up i have it installed but it didnt work so im trying to download the game again and now when i press the install button i cant even download it cause it says it will get downloaded to an F drive which i dont even fking have ?? and i cant change the path cause i keep getting an error

livid jungle
#

If your game crashes before you load in does the timer still go down

dry gorge
#

plz help anyone

#

i get this error Object reference not set to an instance of an object.

steep whale
# red current Is anyone able to help me choose ram to upgrade? I am confused about the 4 stick...

what does that mean, the 4 sticks or 2 sticks.
if you want to upgrade your ram, do so. depending on what you currently have, you probably will end up replacing your old ram with new ones. if your motherboard has 4 slots, great. it doesn't make too much of a difference if you use 4 4gb sticks or 2 8gb sticks. (there is some differences, and more sticks is better, but i would go with 2 sticks of 8 because of upgradeability

#

@red current what motherboard do you have and what ram do you currently have

red current
lone agate
#

he wont take it

lusty wharf
#

my flea market stuck at min condition 50 can anyone help?

slim spruce
#

If so, I'd say go with 8x4 and not 16x2

slim spruce
livid jungle
#

It normally crashes at that awaiting match start or whatever it is

limpid moth
#

Should the price of items like ultra medical key start rising right now or will it still go down for some more days? What do u think? It's at 2.2m rn

slim spruce
zealous lava
#

whats going on with this? i was playing the game fine a few hours ago

#

15:19:27: Starting BattlEye Service...
15:19:31: Launching game...
15:19:32: Note: File blocks can be ignored if they don't cause problems with the game.
15:19:32: [INFO] Blocked loading of file: "C:\Battlestate Games\EFT (live)\UnityCrashHandler64.exe".

#

why is battleye blocking this file for the game

ocean snow
#

random guess. Its because you game didnt crash so it dosent need to run the crash handler

zealous lava
#

why is it doing this now after years of playing lol

#

i cant launch tarkov now because of this

quartz ore
#

Hey, so i did Sew it Good part 4, im lvl 40 this wipe, and i didnt get Textile part 1 quest. From ragman i can only see 2 quests

#

nvm, maybe i need to be lvl 42 to get that quest

slim spruce
#

?

ocean snow
#

whats ESP?

zealous lava
#

lmfao its a hack

slim spruce
#

You're banned ingame?

zealous lava
#

good riddance

ocean snow
#

"Hey im bad, so let me use cheat"

zealous lava
#

get fucked kid

ocean snow
#

what a good argument

slim spruce
#

Is this serious or are you trolling?

#

If it's serious you're gone from this discord, rule 8.

zealous lava
#

delete this cuck

slim spruce
#

If you are trolling you're getting muted anyway, so don't join him.

ocean snow
#

@slim spruce please just ban him. he just spams porn gifs now

fiery jacinth
#

Oh come on man

ocean snow
#

Thanks

fiery jacinth
#

Ok cool