community-support

[oblique grotto]

servers down

[junior cape]

just got hit with that too. auth servers are down when i try and log in

[queen girder]

maybe back up now

[heady dawn]

mine working now

[lusty sonnet]

yep

[oblique grotto]

anyone have advice on downloading this damn game?

[cloud yoke]

How long after the purchase of the game does it appear on your profile

[sterile basin]

how do i appeal my ban to battlEye?

[normal sparrow]

i bought eod and nothing happend

any one know what wrong?

its pending on my debt card i did not think it took 20 minutes

[random kelp]

Has anyone ever problems with the roadblock extract on customs? I rarely get to extract there because the timer ends and nothing happens

[normal sparrow]

@random kelp ya that shit happens no clue why its fucking dumb

[vagrant zephyr]

Hello, I am confused. I have the message from Twitch showing to claim my Bitcoin drop from the stream today, It shows claimed in Twitch, but never showed up in my inventory? I had a message on my EFT profile page showing receive in-game equipment, but it did not show up anywhere either? When I click on it again it shows it was already used?

[mystic shoal]

Takes at least 6 mins to get a factory match man its ruff

[royal mantle]

hey can someone help me with my game i havent played in a while and it asked me to reinstall the game so i tried but nothing is happening. ive tried restarting my pc and doing it again but nothing happened

[timber fern]

i suddenly got kicked and cant join any channel ???

[acoustic radish]

i cant buy the game with my card

[deep zephyr]

Why is it taking so long to get in a game? Like it takes 8 minutes just to get in the "real" loading

[acoustic radish]

it keeps cancelling my order

should i use pay pal?

[woeful brook]

Guys I keep having the "bad_module_info" crash and its killing me, I reinstalled the game, verified files, disabled fullscreen optimization, reinstalled drivers for everything, used previous and newer versions, NOTHING has worked since the day after 12.9

[eternal topaz]

my game always crashes my computer when i startup tarkoovb

[placid radish]

the servers you selected are low on players, on usa and SA takes 3-5 minutes

[mystic shoal]

On the USA servers tho

[pseudo tiger]

4/5 raids post game I am getting stuck on XP screen and have to force quit tarkov and then start back up again

[drowsy jacinth]

im not geting drops i have it linked i have watched pestily for 10 hours now and 0 drops

[placid radish]

bro, drops are random, don't be entitled

[drowsy jacinth]

but 10 hours

[placid radish]

yeah, that how luck works

[drowsy jacinth]

its fucked

[placid radish]

buy the game, is on sale rn if you want it so bad

[drowsy jacinth]

i have the game

i have eod if that makes eny difference

[hard skiff]

Anyone else having issues finding matches suddenly?

[vivid briar]

you have like a whole week left youll be fine

[hard skiff]

I know, but I mean it's taking me 5 mins to load in now that my buddy who got me to play is on.

gonna try restarting it

[woeful brook]

Anyone has "bad_tarkov_module" crash I need help im desperate.

[mystic shoal]

Damn 9 minutes for a game

[hard skiff]

Still loading?

[drowsy jacinth]

do i need to type in twitch chat to get drop?

[vivid briar]

dude no youll get drops eventually nothing is wrong unless you dont have twitch drops linked n no u dont

[mystic shoal]

It took 9 mins I just waited

For a factory match lol

[keen temple]

How tf do i get drops enabled on my stream

[royal mantle]

link ur twitch on the eft website @keen temple

[teal cedar]

Anyone know how long it typically takes get get a response to a support ticket (via email)? I'm having issues logging in to the website and would like confirmation that my email was received?

[keen temple]

i did and its not Putting drops on my live stream, Im a streamer

[delicate vessel]

Long matching pretty common right now?

[teal cedar]

@delicate vessel Seems like solo queue on customs and woods is taking around 10 minutes. 4-man group queue we ended up backing out

[delicate vessel]

Yeah were getting in around at 7 minutes as a 4 man but, its just not banana bread at work like 2 minute wait times are

[radiant pawn]

I'm having problems opening escape from tarkov

[wicked mortar]

Anyone have constant server issues with an average ping of 60 and then getting kicked?

[winged surge]

GOT TEAM KILLED

[sly estuary]

@mellow tundra Hello, my Friend bought Escape from Tarkov 2 years ago, we have email receipt however the game isn't showing up on his profile anymore. We made sure it was through the same email and the same login, but to no avail. We've sent a support ticket, no response yet.

[charred shadow]

@mellow tundra Hey i just tried upgrading to EOD but the purchases said cancelled and i tried a couple more times and now my bank and paypal have pending requests with only 1 refunded

[vivid briar]

@charred shadow As above Please contact Xsolla support for purchase-related assistance. https://help.xsolla.com/

[sour scarab]

@charred shadow same

[high nebula]

Fix scav spawns for god sakes. I spawn in and a guy is just watching me spawning in. I mean literally 5 seconds after I spawn. without moving. a guy is aiming a gun at me

[tepid tendon]

Since the forum posts don't seem to get me anywhere, I hope here will. I purchased the game yesterday, received the code emails for the website fine, got myself setup on the forum fine. Tried to login through the Battlestate launcher and it's asking for a security code, sent to my email address, that never arrives. I have read enough into emails to understand it is likely my email address causing the issue (even though i get all the others fine) and I'd like to change my email address, but low and behold that isn't possible without support. I have raised a ticket but have seen (on the forum) that there can be lengthy delays in this. Is there any way around getting into EFT faster? it's really been a painful start to all of this.
(if i'm not in the right place, I think I am, my apologies)

[wooden spindle]

https://media.discordapp.net/attachments/662482737906581534/792721006246363146/unknown.png?width=1202&height=676

[sharp sundial]

Did they remove the usage of other emotes from other discords?????

[wooden spindle]

Having trouble with this. It wont let me turn the gun in. I also got gunsmith 2 and 3 at the same time. It let me turn in the gun for gunsmith 3 but this is what pops up when I try to turn it in for 2.

[solid swallow]

i got 1 shoot 4 times in 3 hours through my alytn visor refund me now idiots

[finite vault]

any plans to fix the fuckin Customs spawns? I shouldn't be spawning right next to someone

[solid radish]

Hey Guys i still have no Sound ingame. Any Solutions?

Do i have to reinstall?

[barren thicket]

fps drops to 30-35 constant after that dip .

[vivid briar]

@slow sphinx I have two tarkov accounts cause I accidentally bought another, is it against the rules to transfer stuff between the two since they are both mine?

[minor wagon]

Uhhhhhm

clicking retry wont do anything, it'll just start unpacking again and then give me the same error

oh nevermind fixed it
Had to clear up some space on the drive

[polar compass]

https://gyazo.com/ea82d58c7018f68b31c659d70a99e0c8 Can someone help me I cannot UNLINK my damn twitch account to link it to another...

[west siren]

did ap20 get nerfed?

[minor wagon]

uhhhhm, maybe open the site with another browser?

[polar compass]

ill try

[night dove]

why cant i turn this in? it hits all quest specs. >47 ergo (55), <950 recoil (925), 4 cells, ext mag, and a laser device

[jovial agate]

what is worth to sell to vendor here? https://i.imgur.com/JA7iThG.jpeg Im trying to make some space and i cant use the auction house yet

[polar compass]

Nope, unlinking works but when I link a new one is says linked but also this error, and it doesn't show that drops are enabled in the stream..
https://gyazo.com/d277c7afe6e206a7d93b5fe4605a8276

[minor wagon]

oh.... huh
Well sorry but I don't know how to fix that. It's probably better if you wait for someone who does actually know how to fix it contacts you, I dunno maybe repost the massage every like hour or so?

[glossy pewter]

THE SERVER CONECTING LOST SUCKS !!!
ONLY STARCITIZEN SERVER ARE SAME LAME

FIX THAT !!!!

[polar compass]

ok i tried with another twitch acc and it worked, thanks for trying to help though!

[pseudo ruin]

Does anyone know the fix to this? Since yesterday i can't enter raids anymore, it just stops loading after a while and enters an infinite loading loop, it's as if i have 30 second of server connection and then i get cut off, i can only reorganize my stash for so long until i get a disco show of blinking items that are waiting to be moved and then the traders also won't load. I also can't change servers, i can uncheck them but not check them and i also can't see the ping of every server in the server selection screen. I've tried everything, checking integrity, wiping logs, fresh install of the game and launcher, restarting and resetting my router, changing settings in my router, giving the launcher and game admin rights etc i just can't figure out what could fix it
I also can't exit the game normally, it also ends in an infinity loading loop as if it's trying to contact the servers but i never get an error report so i have to taskkill the game

[wide grove]

any ways of playing the game with a friend who is overseas? we cant play the game together because of the really low ping limit

[vivid briar]

https://gyazo.com/58bfd83a6f1395620659f3beee5ed915 I cant download the game for some reason it always gives me this message, can someone help. (I have decent internet, I have 250-400mbps download speed)

[glossy pewter]

THIS SERVER SUCKS AND OFTEN I GET KILLED
PlayerRTT: get lost

[light ocean]

day 2:my friend is still getting payment cancelled and neither xsolla or battlestate seem they are going to help

[ruby dome]

after i die or extract with damage it takes a while until i get the auto heal screen none of my friends have this problem does anyone have this or know a fix?

[tall sundial]

Besides these, a bitcoin, matches and a grip are there any other known drops atm?

[wide grove]

i got a keytool

[tall sundial]

oh right that, and besides those?

[wide grove]

theres also a p90 i got earlier on, and a pack of cigarettes haha

[tall sundial]

Well we still have 9 days of drops ahead of us and you can't get the same drop twice, will be interesting to find out

[light ocean]

i got m56a1 rounds a saiga and an armored rig

[wide grove]

I heard a rumour that you can get a thicc case

[winter fog]

is there a new feature where wounds can open up and start light bleeding? its happened a few times where I will heal up fully after a fight and then start light bleeding randomly.

[cosmic badge]

hello can someone help . when i start a raid in customs i get about 110-115fps but then around 30 seconds the game stutters and the fps starts going down to 30 and it stays there . i checked gpu usage it stays at about 25-30% and tempreture at 55 celcius . reinstalling drivers did nothing . cpu usage stays at 40%

[desert cypress]

Whenever I try to update the game it says: "part of the path is not found". I had to factory reset my pc, but I did it without it deleting files and this happened. If I do repair it just does the same thing. I tried setting the path to the game installation, but it doesn't do anything it just takes me back here. Please help!

[timid tundra]

anyone else getting no drops ive watched for almost 14 hours and got one plague mask for pestilys stream its kind of upsetting cause i have seen people get keycards and key tools and stuff but i get one thing. i dont get the drop system.

[dry cedar]

i have watched for 12 hours, no ad blockers, sound on and 0 drops

[slow sphinx]

That might be considered boosting

[timid tundra]

i dont get it like will they reimburse us for hours or half hours watched or just random bad luck

[flat carbon]

game update handling error unable to apply patch for file

[dry cedar]

why cant i et drops

[echo dagger]

I just got intentionally tkd

[desert cypress]

Whenever I try to update the game it says: "part of the path is not found". I had to factory reset my pc, but I did it without it deleting files and this happened. If I do repair it just does the same thing. I tried setting the path to the game installation, but it doesn't do anything it just takes me back here. Please help!

[tight eagle]

Hey guys, how do i contact the moderators?
someone in this group is very rude and racist and insulted me and my teammate
would like to report him

[echo dagger]

liar

[gaunt palm]

Are there any ways to change email for your bsg account

[vapid anchor]

we are stuck in the loading screan

[ebon fractal]

is there any way I can reduce stutters in game, I tried to remove most of the background programs but it's not enough

[astral viper]

wtf, i just lost a m1 armor filled with meds out of no where

[ebon fractal]

f

[vivid briar]

Hello, does anyone know how to fix Checksum does not match error? I downloaded the game twice and it errors right at the end.

[mild turtle]

Anyone not able to move items in their stash?

[languid charm]

why do i keep getting game update handling error

[mild turtle]

Anyone know how to help this? https://gyazo.com/b5500f4afbdf7d63e4b9a471952e3e37

[sage rose]

oh dear i had that before.. only solution i had was a full reinstall

[languid charm]

i do that but get a checksum error @sage rose

[thin charm]

we cant cross region anymore?
like i cant play with someone from EU when i m asia?

[daring trench]

until when will the tarkov christmas sale be on?

[mild turtle]

no one knows that this is ? https://gyazo.com/b5500f4afbdf7d63e4b9a471952e3e37

[ebon fractal]

This could be because your ping on the EU server is too high

[river gale]

since today i launch the game and then a quick blue screen appears. I cant even read what it says and then my pc restarts. Does anyone know anything ?

[ebon fractal]

you could try recording the screen with a camera and then pause the video

[river gale]

smart

now it does not even let me launch the game

[ebon fractal]

ouch

[river gale]

this is what appears

[ebon fractal]

'mono' seems to be a part of the game (script or something)

[river gale]

i suppose re-install would fix that issue ?

[ebon fractal]

Probably

But it's annoying

[river gale]

it is

[rugged olive]

Is it normal to not get any twitch drops after around 21 hours of watching a stream?

[ebon fractal]

Drops are based on luck right?

[bronze blade]

any tips on how to improve performance? I have a rtx2060 but the game still runs poorly

[ebon fractal]

Fps drops?

[barren thicket]

fps drops on 2060 . goes to 40% gpu usage and 30 fps ingame

[ebon fractal]

Probably ram then, I gave the same problem, just try to remove most of your bloatware

[barren thicket]

definitely not . i have 48 gb ram

[ebon fractal]

But how much available though

[barren thicket]

about 30 when i play

[lone oasis]

the game keeps crashing for no reason??

[brave hamlet]

yikes
i cant ping any of the tarkov servers
except 2

[stray root]

flea is kinda broken for me :c keep dc

[vivid briar]

how do you open something so it won't close when you exit it?

[gaunt palm]

Should i enable use physical cores ?

[lone oasis]

anyone having crashing issues on tarkov?

[vivid briar]

Anyone constantly getting this type of error or the other bug where your presets won't show and or assemble

[ebon fractal]

looks like the game doesn't want you to move it

[vivid briar]

i cant see when people join my group and i cant see invites to groups? restarting sometimes fixes it

anyone have any idea? its very annoying

This is actually pissing me off. I'm fine with cheaters since every game has them but why the fuck am I unable to move shit in my inventory from my character vice versa or assemble presets

Oh let me go utilize that report bug function right now

[warped seal]

My healing menu after raid tooks almost 5 minutes always to load, anyone knows the issue? Not Pc related nor Ping, my average ping is 100 to 140, which is normal aparently as far as I found.

[vivid briar]

i just lost all my shit in raid i got kicked off the servers

[thin comet]

Quick question, i've linked my Twitch account but i think it's not properly linked, i've been watching streams for like 12h now and still no drop.

Alright it can be being unlucky, i was like alright let's relink my account to twitch but i keep getting the error "Something went wrong try again later"

It would be sad to miss any drops now after the wipe, and also for in the future.
I've checked the twitch settings and there it does say it's linked to Escape From Tarkov.

But after 12h still no drop? highly unlikely i think, but i can be wrong ofcourse.

[bronze dune]

make sure you are set to online in twitch

[cobalt current]

huy guys, can anyone help me with a problem? I tried to reset acount in order to switch factions and I hadn't noticed the 3 weeks delay before I did that. Now I don't want my account to be reseted in 3 weeks, will I get a confirmation window at the time or is it already too late?

[white forum]

i purchased eod from standard and im still waiting for my game edition to show up, any help on this?

[prisma mauve]

i cant install the game

[ember kelp]

i am getting this error when trying to link my twitch account. anyone else?

[ember kelp]

contact bsg support from the launcher

[thin comet]

@ember kelp The exact same problem i am getting

[white forum]

i have a ticket open since yesterday

[ember kelp]

I tried to contact bsg and nothing, I found nothing on Reddit or the bsg forum either
I also opened a ticket yesterday

[thin comet]

Yes, i've made a Support Ticket myself hopefully they will respond soonish.

Myself being a support manager hate the fact people have to wait more the 48h so hopefully i will get a answer soon 😛

[ember kelp]

Yea they probably have a ton of tickets rn

[thin comet]

Only made the ticket this afternoon so just being patient now is the key:)

[ember kelp]

I made a post on Reddit but it got removed so

[vivid briar]

Apparently, reinstalling does nothing for this:

[elder gyro]

That error is litterally making the game unplayable for me

[amber willow]

Hi, my character stops ADSing when i move my mouse verticajy, anyone had the same bug and any fixes?

[junior osprey]

You want unplayable? I spend more than 5 minutes in any round online (pve mode works fine) and it hard reboots my PC

[ember kelp]

Check your temps

[junior osprey]

temps are fine, other games are fine, and as I said if I load up customs in the offline PVE mode (with scavs) there's no issue whatsoever

[runic lynx]

Anyone unable to repair the recent update?

[ember kelp]

Pve is much easier to run than the actual game, how many gb of ram do you have

[fluid harness]

Guys, when I try to download the game via the launcher, I just get an “error 404” message and cannot download the game. Any suggestions?

[junior osprey]

@ember kelp PC is 3080 ftw3, 5900x and 64gb of ram on a 2tb m.2 ssd

[hollow pulsar]

What do we do when someoen is spitefully taking a slot after refusing to be with the party the whole run?

[ember kelp]

Not that then, I had the same issue but it was solved by more ram, maybe try a bios update

[junior osprey]

@ember kelp I'm absolutely not fucking around with bios and such when every other (far more taxing) games run fine

[ember kelp]

What brand of motherboard do you have? Updating the bios is usually a few clicks and unless you turn the power off nothing can go wrong

[junior osprey]

@ember kelp uh yea except the possibility of more issues from the updated bios

[ember kelp]

I’ve never had an issue with a bios update on all 4 of my PCs

[elder gyro]

BIOs updates fix alot of problems.

[junior osprey]

the fact is whether I'm online or offline my GPU is still running at 100% trying to hit 144 fps, your "pve is much easier to run" simply isn't the case here

[molten field]

hey, i just got (probably hwid) banned from tarkov even tho. i wasn't cheating. However i experiment around with drivers and cheating other games so i have things like cheatengine installed etc. Might this be a reason why i got banned? Is there any way i can get back playing?

[ember kelp]

It is, I get 120 frames when I go offline raid and when I go online I get 65-75

[elder gyro]

If you have a 3080, your GPU shouldn't be running at 100%

[junior osprey]

completely irrelevant, my GPU is at 100% usage and temperature maxed out in both scenarios

I play at 3440x1440p with most things cranked, offline I get as high as like 110fps and online maybe like 90

[ember kelp]

Gpu should be at 100% usage if it is the bottleneck. Try to updste your bios or you can just wait I guess

[elder gyro]

He is running on a 5900x, he is not bottlenecked. Something else is wrong with his hardware. He should have 10GB of VRAM that should not be at 100% with temps cranked. Sounds like he has faulty hardware somewhere. It sounds like for whatever reason tarkov is overheating his GPU and causing it to shut down the computer.

[junior osprey]

@ember kelp yes my GPU should absolutely be pegged at 100% if I'm not achieving my frame rate goal and my cpu isn't already maxed out. My point is if this were a hardware thing the GPU is equally stressed in both situations and therefore hardware fixes (like a bios update) are not even remotely relevant

[prisma mauve]

ITS FIXED

[cloud bolt]

Does anyone know how to fix quest bug, I cant accept the quest after getting an error on it

[ember kelp]

What is ?

[prisma mauve]

my download

[ember kelp]

The rest of the games are running fine, I think it is the way it’s handling tarkov so either a windows reinstall or a bios update are the way to go imo

[sly mantle]

Anyone else get constant server disconnects for no reason? Its not a ping kick

[junior osprey]

@ember kelp it's (obviously) a rather new pc with a fresh windows install. Far more taxing games (cyberpunk with RTX cranked) run fine for hours on end. I don't understand how you can jump to a bios issue as the cause

[ember kelp]

The same thing happened to me a year ago when I first started playing tarkov, back then a bios update did the trick for me

[junior osprey]

I don't believe this channel exists for you to advertise your twitch channel @stuck urchin

[prisma mauve]

i have a question are all enemies in this game npc or are some actual players

[past comet]

Pmc are all players, scav's can be players or AI

[ornate sigil]

Okay, not sure if anyone else is having this issue but i cant mod my weapons using the "Edit Preset" for guns i have examined and parts, they dont show up to be able to put on the weapon, additionally in the edit preset menu i am missing about half of all guns when i go to the "open" tab Any help will be greatly appreciated

[past comet]

@ornate sigil sudden issue or ever since patch?

[ornate sigil]

it just happend during this patch ive had no prior issues like this

[past comet]

put a support ticket in, maybe a database issue

[ornate sigil]

sent one in, i have no clue how to fix it, went to the forms aswell

[ember kelp]

If you kill someone and he has a tag that’s a player, some scavs are player scavs but they spawn later in the raid

[copper forge]

most of the time, scavs have been known to spawn in the first five minuets sometimes. I myself was on interchange with 42 mins left yesterday once lol

[obsidian ravine]

since the last update i seem to get big stuttering for afew moments during raids, as if its loading something in, anyone else get this?

[final swallow]

i have a question

[stray blaze]

after this small update just now I get failed to load mono error

[final swallow]

how long is the eod version of the game gonna be available?

[normal sparrow]

man what a fucking joke i buy eod over 20 hours ago i have money on my debt card and its still pending\

i just want my eod i fucking payed for

[copper forge]

@final swallow my guess until full release, or a little bit after. But your guess is as good as anybody's

@still drum can be banned here in the disc if you say you were banned. Careful. Also banned in a single day sounds sus, not throwing shade or anything. But surely you could agree. But gl

[lyric vault]

Is there anyway to get my presets back?

[still drum]

@copper forge i'm careful with words. I've never use any cheats and then this guys ban me after only 2 games xD

Does anyone know how much time do these guys need?

[copper forge]

Aww yeye. And idk, I heard 24-48 hours. But BSG probably swamped rn

[still drum]

So frustrating and disappointing. And i even wanted to buy today the most expansive edition. xD No money from me

[normal sparrow]

@still drum i bought it and never got it

[ornate sigil]

you need to reset your acocunt for EOD to work

[copper forge]

No

[still drum]

Well at least i got the taste of the game and support team xD Game not terrible, support team not great

[normal sparrow]

even if that was true i cant reset my account its at the start of a wipe

[copper forge]

Perhaps your bank thinks the purchase is sus and is blocking it?

[wild patio]

Hey same question again anyone got the problem where loading freezes on loading map 100% and it can stay there for a long time and cause late load in times. Im on an SSD.

[still drum]

@copper forge you should be on our side not on theirs xD How its everything SUS 😛

[heavy cove]

major descyn after patch but seems to fix my anticheat connection issue

[still drum]

Probably the one who would cheat and got banned wouldnt be soo suprised and angry on the game right? 😛 @copper forge

[copper forge]

Ahaha. @still drum I am just saying because he said his bank said purchase pending aha. And I'm not calling you out aha. Maybe you just that good ¯_(ツ)_/¯ I dunno aha

[gray totem]

anyone know how to fix this?

[still drum]

@copper forge well the two games i played i was just running and dying soo now that you said i'm even more suprised hahahah.

[normal sparrow]

it bought the 1st tier and 2nd ttier@copper forge

[copper forge]

I really don't know what to tell you haha. BSG be funky guys. I'm just a guy getting stoned in his shed outside bored lol

[obsidian ravine]

@still drum submit support ticket and check if your bank blocked it. sometimes western banks block transactions with eastern european companies.

[still drum]

@obsidian ravine you mentioned the wrong one 🙂

[obsidian ravine]

you guys are confusing.

[still drum]

yea maybe we are xD but you still mentioned the wrong one 😛 Sorr

[obsidian ravine]

which one of you is banned?

[empty hare]

anyone else getting kicked as a scav on interchange? im on the east coast of canada

[normal sparrow]

@obsidian ravine im the one that bought eod and never got it

[dark zephyr]

I am not receiving the authorization email to sign into my account on the eft website. Ive checked spam and everything

[untold pecan]

Is anyone else experiencing very hihp ping on east servers? (im teleporting)

[safe plank]

i bought eod, i restarted game and launcher it says i have the eod version but have not recieved anything from eod

[hazy brook]

anyone else getting unity crashes recently?

[lone arch]

Does anyone know any reference points from prapors convoy to the Northern un roadblock

[thorn oriole]

yes @hazy brook

[stuck veldt]

so I tried to get the game a couple nights ago, but the verification for the game kind of confused me and i cancelled the payment, now i cant un-cancel it. I emailed support but i haven't got a response yet, what should i do?

[frail urchin]

Anybody got west wing 306 or olli logistics key? need help broke af

[thorn oriole]

ive got oli not fir, ill sell for cheap

[frail urchin]

Can you come with me to interchange and unlock it

[stuck veldt]

If you're talking to me, yeah I got the money back but I want to get the game lol

[thorn oriole]

yeah sorry

[light ocean]

you aint the only one my friend has the same issue

[stuck veldt]

So should I make a new account? I've done absolutely nothing with the account I'm trying to get it on and I want to get it on sale so I might just make a new one

[thorn oriole]

order it again if it doesnt work, use a different email/ way of payment. not sure if itll work though

[stuck veldt]

I'll try that first and if it doesn't work I'll make a new account

[light ocean]

tried it didnt work

[sturdy glen]

i'm having issues with my tarkov launcher

[light ocean]

you could try customer support of either battlestate or xsolla but none of them responded to my friend

[thorn oriole]

dont expect an email back thatll help tbh

[stuck veldt]

BSG was the one I tried but I'll try xsolla too

[sturdy glen]

My eft launcher will give me an error then close

This is what I end up getting

[tidal dome]

Whenever I go into a game it loads map at 100% for a few minutes

[feral gull]

yeah then it matches to @tidal dome i think its broke rn

[sharp frigate]

Hey, I wanted to upgrade to the EOD (I have basic now). It states on the page that it is 55 euros with the current discount, but when I go to the next stage it says 75 Euros?

[thorn oriole]

can u send screenshots? @sharp frigate not of like ur personal info obviously like or the thing u are clikcing to buy and then the price/ title of the thing when ur on the next page

[dusky bear]

Thanks for fixing the invite issues.
Now only the -stuck-on-end-raid-screen- shizzle, you got this

[sharp frigate]

@split acorn sure, DM?

[thorn oriole]

sure, wrong crafty btw

[sharp frigate]

ah woops! Sorry other Crafty

[atomic obsidian]

anyone else not able to click next when they get out of a raid at the xp screen?

[strange fern]

Does anyone have a trial key? I am thinking of buying the game

[bitter hollow]

Anyone else not getting reserve match as scav

[frail glacier]

**italian **

[shut tusk]

Anyone know how to rebind examine button? my middle mouse button isnt working

[thorn oriole]

@bitter hollow raid matching times in genearl have been messed up

[topaz otter]

I just bought the game for full price a couple of days before it went on sale, I think it's a great game but is there any way to get money back from the discount?

[thorn oriole]

no

[topaz otter]

damn

they hoed me

[noble quiver]

Am I the only one getting aiming issues ? When I ADS the weapon doesn't align ? Never had this before 12.9.

[thorn oriole]

send video? @noble quiver in dms or in here is fine

[topaz otter]

I heard some people were having issues similar to that if their FOV was maxed

[noble quiver]

@thorn oriole don't have any sorry, I'm not recording myself
@topaz otter My FOV is set around the middle value

[ember kelp]

missing sight maybe

[thorn oriole]

wdym the weapon doesnt align?

[noble quiver]

@ember kelp Nah, sight is there
@thorn oriole Gets on the side, sights not aligned. Looks like my character is impaired by environment, except there is none

[thorn oriole]

u might just not be used to height over bore? not 100% sure if thats what u are talking bout hoguh

[noble quiver]

Well I've never had issues before. Happens only when I'm leaning I think. But it happened when I was standing still without objects around, as if my weapon got stuck in a position

But if I'm the only one having the issue, guess I am to blame, no worries 🙂

[storm jetty]

my character started rubber banding and a scav was shooting me through the wall and i died, what's wrong with this game, and also through the ground, not just the wall

[zenith cave]

Just bought the game and installed the bsglauncher but when i open it and pick language the window shuts down straight away with no erroe code etc, if anyone knows how i can fix it id appreciate it ty

[ebon fractal]

you could try to reinstall the launcher

[zenith cave]

tried twice but i will again xd

[desert cypress]

Whenever I try to update the game it says: "part of the path is not found". I had to factory reset my pc, but I did it without it deleting files and this happened. If I do repair it just does the same thing. I tried setting the path to the game installation, but it doesn't do anything it just takes me back here. Please help! (it is still happening)

[ebon fractal]

reboot the pc? (I'm not an IT guy lol)

[zenith cave]

tried that two haha thats as far as my wisdom goes as well haha ty

[desert cypress]

Try to go to appdata by pressing win+r and typing %appdata% and delete the Battlestate Games folder Delete the launcher before doing it then reinstall

[vivid briar]

uh what the fuck
i had multiple keys in my docs case with FIR status and now its gone
which sucks because i had labs keycard fir and a ultra med key fir
is there any reason why this happened or is just a random bug?

[thorn oriole]

did u go into another raid when u had them in ur docs case @vivid briar

[dry inlet]

@vivid briar you brought it into a raid

[vivid briar]

nah i had it in my stash

[frail creek]

Is there anyway someone can choose which Monitor to play Tarkov on? Im having a Issue, where it goes to the monitor on the far left, when i want it on the monitor in the middle, ive used the GPU settings to force the application onto the correct monitor, but it still goes onto the monitor on the Left.

They way I solved this issue, was that I Put it into windowed mode, physically moved it to the other screen, and moved the taskbar to prevent it from blocking the setrting cog, to than put it on fullscreen.

[thorn oriole]

run through? or did u lag out of the match

[dry inlet]

Does anyone else get disconnected ALOT like if you do and you fixed your issue lemme know ASAP

[grand lily]

any1 from support I can talk to?

[ebon fractal]

did you try setting the one in the middle as your first monitor in the screen settings?

[copper bluff]

Are there any mods or tech issue people on to help with the unity crashing mid game? im running the best hardware for the most part and this 3080 is a new upgrade please someone help with the crashing issue. i have tried so many alternatives.

[radiant glen]

Have a clip of an insecure guy from this server intentionally team killing me because Of my thoughts on two graphics cards comparisons lol, who Can I talk to about this?

[worldly knoll]

Hi, wonder if I can talk to someone within the web team or someone that can point me in the right direction if possible. Thanks

[hazy brook]

@thorn oriole you said u've seen the unity crash? any ideas? i cant finish a raid

[zenith cave]

tried didnt work maybe its just not meant to be 😦

[copper bluff]

im having same issue i cant get any help with this

[hazy brook]

couple of threads on the forum about it too

[ebon fractal]

Me too.. but for other reasons lol

[copper bluff]

i know i have watched videos etc no one has the ability to give the right answer this needs to be handled from a developer stand point

[hazy brook]

yeah ugh worth trying twitter? ive heard their support emails arent good

[copper bluff]

i have contacted support by twittter,email etc nothing for a response

[thorn oriole]

@hazy brook 1) check for updates on computer/ the game, and restart 2) uninstall and reinstall game

[hazy brook]

i might try reinstalling again.. i've tried once but ive changed a lot since then.. rolled by nvidia drivers to may... installed m$ framework updates... windows optional updates.. defaulted nvidia settings for game

i've tried most of the things this guy has tried and getting that same error code https://forum.escapefromtarkov.com/topic/143828-unity-error-on-startup-2018428f1_9270cea7d51e-crashing-on-startup/?tab=comments&_fromLogin=1

[thorn oriole]

also, i changed my energy usage and that helped. it was like 90 0r 95 and i changed it to like 80 i think off the top of my head. it helps prevents ur computer from overheating and the game crashing. itll lower frame rate though.

[cloud wind]

any fix for locked because it is being used by another process

[hazy brook]

restart your comp breezy will clear up dependencies

[vivid briar]

any clue why i need to inspect again this wipe it's annoying af 😦

Im trying to Upgrade to EOD but its telling me that its being cancelled.

[zenith cave]

Just bought the game and installed the bsglauncher but when i open it and pick language the window shuts down straight away with no erroe code etc, if anyone knows how i can fix it id appreciate it ty

[frail creek]

I did.

[grand lily]

I got 3 timecounts at RUAF Roadblock on customs

Ended up MIA

[rocky rose]

@light ocean I recommend your friend contact xsolla and/or email [e-mail] to find out what needs to be done.

[light ocean]

already have xsolla doesnt let him due to their so called security system and battlestate hasnt responded

[cloud wind]

@hazy brook now i get a downloaded file checksum does not match after restart

[rocky rose]

Okay, if he'd like to dm me tell him to feel free, preferably with the Support Ticket ID number. 👌

[light ocean]

ok

[candid shoal]

anyone else getting backends?

[hushed creek]

i have been, havent been able to properly play for 2 days with the constant disconnecting and 190+ ping. Along with the backend error

[silent plover]

uh oh spaghetti o big ol error

[hushed creek]

@candid shoal i have been checking updates on the launcher constantly. I just got one and now the backend is gone and i can play fine, hopefully it can work for you

[silent plover]

anyone make sense of this error? Made me exit the game, was buying shit from merchants, cant paste it due to over 2k limit

[hushed creek]

pastebin maybe

[tidal dome]

This has been an issue since may

[silent plover]

error

for those that don't click it - was a backend error, gateway timeout or something

[hushed creek]

@silent plover Idk if i had the same backend error but like i said, checking for updates and downloading a 4(?)mb update seems to have fixed it

[ancient umbra]

Got a question regarding upgrading an account. So I bought EOD edition yesterday and I got the receipt, e-mail confirmation of the purchase and all that. But I got nothing in-game and am wondering if I am supposed to reset the account and need to wait until January or is it something on their end? Or should I simply look for a refund?

[vivid briar]

@ancient umbra did you check messages in game and reload game?

[hushed creek]

I got a message in game instantly, you may be able to contact support if it persists though

[ancient umbra]

@vivid briar Yes

If by reload you mean restart the game, then yes I did. Strange thing is, it says on the launcher that I got the EOD edition. But yeah, I'll do a support request

[balmy mason]

guys

[next panther]

prapor isnt giving me the bunker quest

[balmy mason]

i see this option peer to peer connection in the launcher options, but no matter how many times i click it, it wont get checkmarked/ it doesnt want to be activated. Any reason to why this option isnt working?

[feral osprey]

THis kid just wrote this in #pvp-lfg and then deleted it

[next panther]

plz fix bunker part one

[upbeat night]

i ensured my doc case prob 3 times now anyone know why it keep lossing its ensured status?

[dry cedar]

36hours and 0 fucking drops

[ember kelp]

Your twitch link might be broken like mine

[dry cedar]

How do I fix it?

[ember kelp]

We don’t know, me and a bunch of other guys contacted bsg and nothing

[dark zephyr]

i need help with getting the tarkov authorization email, i cant log in because im not getting the email

[dry cedar]

Fucking bullshit

[cloud wind]

ive been at installing it all day and still nothing.

[sand onyx]

So how do I go about getting a refund? I have no intention of ever running windows on bare metal. So if I am being blocked from running EFT on a virtual machine then I want my money back.

[zenith cave]

Just bought the game and installed the bsglauncher but when i open it and pick language the window shuts down straight away with no erroe code etc, if anyone knows how i can fix it id appreciate it ty

[fervent dew]

Contact support?

[alpine comet]

Guys I have a question . I got some lucky drops via twitch, my accounts are linked but nothing receive in the game? Is there anyone know how to solve it or what I need to do ?

[meager swan]

Hey! When I purchased the game, I purchased the Europe edition (because that was the only option that would let me play in the US) now it says my region is set to "other" and it says i can upgrade to the europe version, should I do this? or is the "Other" region the one I need for NA? if you can send a DM if you know the answer 😄

[tawny bay]

Hey! I have unbinded my Shooting key by mistake, and now i have binded back to LMB, but its set to Release, but on the Press Type its says "unavailable"... What should i do??

[vivid briar]

Hey so i cant move items out of, or into my stash? i get a hideout bug like 228? and it seems to be not stopping, after restarts, cache clears, and file checks

[meager swan]

its supposed to say unavailable

[meager swan]

movement keys, smooth leaning, and fire all have the press type set to unavailable

[warped jasper]

it wont let me do anything. any fixes?

[vivid briar]

Saw this meme and realized I got the item on the bottom in a raid, I’m a new player, is it worth anything

[sweet imp]

I know there is probably no chance of it, but has anyone ever redeemed a lower version of the game on their account before by accident? I can't access my EOD, and the code I wanted to gift I redeemed on my account by accident.

[uneven carbon]

dont know if this is the place to ask but i tried to buy the game once on black friday and 3 times today. It got cancelled everytime. anyone know why?

[vivid briar]

Guys can somebody help me with fps problem?

[fervent dew]

Is there something wrong with washington servers?

[wispy folio]

Is it just me or is tarkovs input delay worse, i just spawned in stable 20 ping, i see a guy, turn the corner and oh, headeyes, im thinking the man had the AP lapua to pen me, look at the ammo, its mf pst gzh

@vivid briar sure whats the issue

[vivid briar]

Hi

I play this game for half year and i have problems with fps ingame they are 45-60 some times lower and i tryed everything do you have a solution for this or do you know what can be done .?

I lowered even the resolution and didn't help

Specs
GPU 5500 XT
CPU ryzen 5 3600x
16 gb ram 3200 hz

[vivid briar]

Eny help?

[normal sparrow]

YO BOUGHT EOD IT WAS PENDING ON MY CARD AND THEN IT CHARGED IT AND I NEVER FUCKING GOT IT WHAT THE FUCK

[vivid briar]

I have just seen the cultist at the customs is it a bug ir not?

[normal sparrow]

GIVE ME MY FUCKING EOD

[grave sleet]

So i just got gifted the game by my friend but for some reason it sent me the russian version of the game, Can someone help? My ign is same as my discord

[wispy folio]

@normal sparrow ping a mod or deb

[grave sleet]

should i @ a tech support?

[round sparrow]

I've just had a bug happen to me where I was on woods and extracted from bridge, however once the timer had hit 0 and I would have extracted, it didn't do anything, I proceeded to try again and again but the same thing would happen. Not only that, but after this I couldn't do any action such as healing, use any items such as food or drink and I lost all my items and was presumed "MIA." Has anyone had this before? I had finally got Jager's message and was so glad I got the extract but then this happened?

[steady nova]

Why does the additional ingame equipment on my profile say I don't have a profile on the site? And now it says spam protection when trying to receive.. 😡 😢

[torpid scarab]

Twitch drops not enabled and keeps saying that I need to enable drops with account link, but my accounts are linked and I've gotten drops from twitch before,I have no idea why it's doing this

[brisk trout]

Did someone know where this thing?

[vivid briar]

i cant see when people join my group and i cant see invites to groups? restarting sometimes fixes it any ideas?

[warped seal]

Low conection quality?

[simple sapphire]

yuuuup

[civic ledge]

why does the game freeze when u try to exit inventory. holy shit. ive died more due to bugs than actual players this wipe

[noble quiver]

140ms, 25-30% PLoss

[simple sapphire]

i was hit by 230ms and up to 70% packet loss and then it kicked me

nothing wrong on my end, internet works perfectly fine 1000mbit both ways

[civic ledge]

ridiculous honestly. smh

[split goblet]

is this a good place to ask why i cant buy the game or no?

[lime mauve]

are servers down?

[latent leaf]

wth?

[oak summit]

wtf is this

[high bramble]

coomn

[obsidian ravine]

big ded

[oak summit]

sad

[spare grove]

sad

[shut lintel]

JUST GOT AN ERROR WHEN I EXTRACTED

[unique vector]

me and my buddy were at evac and it counted down but didnt pull me out

[dense quest]

Yes the servers just went down. Sorry if you were in raid :/

[spare grove]

well fun but ok thank you for letting us know

[oak summit]

i had some phat loot on me too

[unique vector]

me and my buddy just killed 2 kitted fucks and were leaving then i lost all of it

[stark trellis]

anyone have an idea how to fix? my mate has this

[dense quest]

Yes the servers are down. Nothing to do but wait

[icy panther]

Servers are having diarrhea, thanks BSG for getting my squad killed

[latent leaf]

are they still down? I was able to get back into the game

[grand lily]

You have reached the maximum attempts. Try again later
ERROR: 230

[thorn oriole]

they arent down

[stark trellis]

^unrelated it isnt the servers this has been happening for 3days now (the error I sent that is*)

[grand lily]

pls don't keep me out

[swift coral]

has anyone had problems screensharing in discord with Tarkov? It used to work fine but now for some reason whenever I am in raid the stream goes to shit like a slideshow. However in the menus the stream is fine

[little mountain]

Hey I know there's probably a ton of reports going on right now, but what does this error mean?

[unique vector]

will they do a roll back or something?

[little mountain]

I got it at the end of a raid after dying, it gave me the option to "copy to clipboard" or "Quit game", not too sure what it means but maybe this'll help them find an issue. Didn't have problems in-game mid raid, but I got booted out after I died so...idk

[meager swan]

its a 3rd party issue theyve been dealing with

[stone wren]

Does the game max out at 1080p I got a 1440p monitor recently and there is no option for 1440 in settings

[vocal arch]

What can I do I had hella loot on my scav and it said close the game or copy to clipboard

[thorn oriole]

task manager end task and try to reload

[hasty spruce]

How does one become an EFT sherpa?

[stone wren]

servers dying

[vocal arch]

Is there anyway that I cant get it by filing support or something

[meager swan]

its a 3rd party thing not with them. and the copy to clipboard is so you can paste it into a bug report

[thorn oriole]

no

[tepid drum]

O no my 16 altyons

[steady osprey]

ayo are servers down?

[meager swan]

and if your stuff is gone when you can finally log back in, probably not

[grave sleet]

So i just got gifted the game by my friend but for some reason it sent me the russian version of the game, Can someone help? My ign is same as my discord

[tacit tartan]

New ping limit decrease? I can no longer play the game after the update because my ping causes me to get kicked

[warped seal]

Servers are sicc

[simple sapphire]

I got killed in raid and instead of death screen I got some weird 20x error client not authorized, and then it quit the whole game.
wth

[rose leaf]

are the servers down

[worldly knoll]

Can you not read?

[neat wadi]

Cant invite people

[spark kelp]

2 erros

[queen mango]

MAybe he doesn't know where to find what you're suggesting he is incapable of reading, dick

[strong yoke]

Cant invite people

[clever tusk]

why cant i join friends?

[worldly knoll]

Not hard to scroll up and take a look is it, reported for name calling

[queen mango]

You really must be dense

[meager swan]

servers arent down for me

[still dagger]

servers are down :(\

[little socket]

fix your servers

[oak quartz]

fix your game

[steady nova]

https://i.imgur.com/IBNQWUz.png Do I have to go in-game after the wipe perhaps?

[regal sluice]

ya make a char

[meager swan]

everyone just whines constantly i swear lol

[karmic flower]

facts

[simple sapphire]

@steady nova 99% sure that is related to their profile handling servers being messed up at the moment - assume it's temporary for the moment

[worldly knoll]

Imagine being so worked up that your beta early access game you're playing isn't working properly. Boo hoo

[green edge]

Imagine making fun of people who are venting their complaints in a support chat, yes they're doing it in the wrong spot, and yes bugs are expected, but yall who sit here wasting your time making fun of these people really need to get a life

[worldly knoll]

Boooo hoooooo

[neat wadi]

Imagine saying boo hoo 😂

[rose leaf]

Cazed is a asshole ignore him

[queen mango]

Careful he might report you for name calling

[neat wadi]

He shoulda been wiped on the curtains

[rose leaf]

Oh no i hope not i dont wanna be banned from Escape From Tarkov Offical

[sly mantle]

Anyone else cant invite friends?

[warm juniper]

Anyone else getting the 622 error when trying to join a group?

[queen mango]

Yes almost everyone is

[onyx pelican]

Help? I put up thing on the flea market, they all sold but it says 3/3 offers are up so I can’t put anything else? I got the money too, any easy fixes?

[neat wadi]

Click remove

[worldly knoll]

Cry more about your game not working pls

[vivid briar]

@onyx pelican tryed restarting?

[grave sleet]

yo i just need help i redeemed a gift from my freind we are both in america but he gifted me the russian version

[onyx pelican]

I just tried and it seemed to fix the issue BUT it just closed my game with an error message

[dull surge]

I need some help: I just installed the game and it told me "downloaded file checksum does not match." Support has not gotten back to me and the primary forum for the issue has an obsolete final answer. Assistance?

[queen mango]

If you look closely at the top of this chat the description of this channel reads "General chat about issues to get help in EFT" not "Haze people who are sharing information regarding issues" or maybe you are incapable of reading...

[vivid briar]

Is this message in the game normal? https://cdn.discordapp.com/attachments/715055297038909443/793627986536431656/2020-12-2918-41_0.png

[tulip trail]

WHY IS THERE ONLY 1 MIN HERE? and 2 MIns on General Chatt

[static rampart]

My friend and i are having serious issues trying to get into games. As we get into the que an error message shows telling us to close the game due to unknown error.

[crystal latch]

I just bought the game bc it’s on a 25% off discount but I got charged the full price

[worldly knoll]

Bro how have you not even the foggiest I'm trolling at this point jheeze

[heady dawn]

got the same error

[tulip trail]

@static rampart servers crashed

[shell bay]

does anyone have an ip of a server in EU so i can traceroute?

[lunar wharf]

so how do i fix this error anyone

[tulip trail]

wait @lunar wharf this happened a few days ago, it took like 2 hours, the error was not on battlestate games side that time

[queen mango]

You shitter

[lunar wharf]

so i literally cant play the game for a couple of hours

[boreal mesa]

idk it works for me

[hallow portal]

so only group play is broken?

[sonic ledge]

Yes

[tulip trail]

@lunar wharf most likely yes, I'd try restarting, and if that doesn't work wait and see if they make a message bout it

[lunar wharf]

so you cant do groups right now

[dense quest]

would someone be a doll and let us know when the servers stop acting funky

[sonic ledge]

Group system has been broken. Never works for me, half of the time I cant even see people in my party.

[gaunt verge]

im in a party right now and my teammate says hes loading loot while im in lobby

[vivid briar]

for me groups have been broke af since wipe but i think that was a bug for me only since if i invie the group works but i cant see if they join the group but it still lets me join a raid and it pulls them in

[gaunt verge]

it eventually brought me in with him as well i just waited to see if itd kick me or not

[sonic ledge]

I've gotten error message 3 times trying to load all of the names on customs.

[last robin]

grouping seems to be super slow. took a minute to get an invite from a friend

[restive grove]

anybody having the problem where u upgraded to EOD but then lost it after wipe?

[gray lance]

has anyone got a bug where they cant join their friends and if so have you got a fix? does bsg know about it?

[vivid briar]

are those discounts wrong? i have 2nd game pack and i want to buy last one, edge of darkness. it says 39 euro with 25% discount. and when i go to buy it, it says 52

[dense quest]

If you look at the BSG launcher they say they're experiencing technical difficulties and working on a solution

[vivid briar]

@vivid briar prewtty sure thats VAT

[gray lance]

ok thanks 😄

[vivid briar]

yeah, its vat. this is such a scam move

[unkempt carbon]

Any solutions for not being able to invite your friend in lobby?

[weak kettle]

Anyone having a problem with a group?

[dense quest]

If you guys scroll up and read you'll know the answer to your questions...

[vivid briar]

ok, i decided to buy. and now i get Your payment has been cancelled

[limpid moth]

"You can't sell can item which was not found in raid": I found it in raid. How can I sell this?

[vivid briar]

i got money on my card. so wtf. i bought 2nd game version with this credit card

[neat wadi]

Groups are working now

[dense quest]

Thank you my love

[neat wadi]

No worries

[vivid briar]

looks like devs dont want my money. credit card is refused yet again

[lunar wharf]

anyone know if the issues have been resolved?

[wooden smelt]

why i don't have link to twitch account in website?

[tight sparrow]

anyone got a code

[wooden smelt]

why i don't have button link to twitch account in website?

[placid radish]

Wtf

[pliant flint]

Can anyone tell me why tarkov takes up 9 gigabytes of my ram? It crashes sometimes. The game was only 10 gigabytes to download

[pastel dagger]

Does it not count as your kill if the person dies from bleed?

[sonic musk]

what does spec gear mean

[vivid briar]

is there a solution to [228] - ItemsMoving[Move]: profile in match when trying to exit the loot transfer of a scav run? i have like 300k in loot that i'd prefer to not lose to the void but every time i try to exit it brings me back to the start of the raid transfer screen

update: alt+f4ed my game and restarted, then it tried to reconnect me to a PMC raid that didn't actually exist and now my loot is gone

[oblique cloud]

this game is absolute shit, my friend bought the game and cant even open the launcher it gives "Cefsharp.core.dll" when he tries to open it and the support at bsg wont even answer him. nothing on the forums works and its absolutley useless and no way to refund the game

[vivid briar]

you should try reinstalling it, yes the launcher because that's what's not working

[oblique cloud]

what the launcher, he already did that

he already did that and nothing will fix it and there is noway to refund it its been broken for 4 days now

[hollow oak]

If I go to the EFT page and log in it says is is sending an Auth Code to my email but no e-mail is coming I check spam and all mail but do not see anything from EFT or Battlestate

[green estuary]

I was watching the BSG stream on twitch whenever it was SneakyRU, Hodel, Axel, etc, and at one point they showed a picture of 10 standard edition keys for tarkov and SneakyRU just said to type it in the promo code on your profile, I managed to type one in fast enough and i previously owned the EOD edition for Tarkov; I say previously because after i put that code in, it switched my region from US to Europe and downgraded me to standard. the gamma i had before is now gone. Ive sent two support tickets as well, anyone else i can try talking to or anything else i can do?

[stuck veldt]

so i dont remember the people's names but earlier i came here asking about what to do bc my payment was suspended or something when i was trying to get the game, but i just thought id say that i tried to get the game again with the same payment method and it randomly worked

[normal sparrow]

man give me fucking eod nikkita

[cloud yoke]

If I purchased the game and it doesn't show on my profile should I make a support request?

[normal sparrow]

@cloud yoke im having the same fucking problem bought eod and never got anything

its pissing me the fuck off

[cloud yoke]

Yeah I bought eod too maybe it has something to do with that version

[normal sparrow]

they need to fix this shit payed 51$ for nothing feels like a fucking scam

[cloud yoke]

Yeah did you buy it last night?

[normal sparrow]

ya took like 12 hours of my card pending but ithink thats my banks fault

[cloud yoke]

Website was down last night my friend says it may have something to do with it

[normal sparrow]

@cloud yoke it charged my card so i should fucking have it

[restive grove]

anybody having the problem where u upgraded to EOD but then lost it after wipe? i just want my EOD back!!!😫

[cloud yoke]

Yeah same I would rather get a refund than wait for the thing to be fixed

[normal sparrow]

same

[heavy sentinel]

anyone know how to fix this bug where your character gets locked up and cant fire or change weapon

[normal sparrow]

@cloud yoke i hope this shit fucking get fixed today or some shit

[hollow oak]

anyone not getting an email woth the code?

[knotty valley]

is anyone else getting the "game update handling error" follow by the failed patches

[inland gulch]

I can never find a game playing solo i always am matching for 20+ minutes but when i play with people i find matches in less then 5 minutes why does this happen

[worthy fern]

Dunno if this is the right place for this but I'm currently having a bug where I can't shoot at scavs, players etc. I click but it doesn't shoot at all checked mag, chamber etc all fine.

[winter gale]

did you mess with the fire keybind?

[worthy fern]

Nope

[winter gale]

restart tarkov, it usually fixes it

[worthy fern]

It happens almost every time I restart though.

[tribal crown]

cant hand over Mechanic pt 11 gunsmith as val build

[dull surge]

In the checksum error fix, it says " make sure there is to EFT ( live ) folder ", what does this mean???

[cloud yoke]

Does this game always have this much problems just to access the game?

[normal sparrow]

@cloud yoke normally not but maybe because its a start of a wipe or some shit but i just want my eod

[glad jasper]

Are servers shitting themselves?

[dull surge]

Is there any possible way to refund escape from tarkov? The game just does not work. I have cleaned my computer to avert a persistent error and I consistently get denied access to playing the game.

[cloud yoke]

Everything is shitting itself right now from the website to the game

[glad jasper]

Nope, unless you file it through your bank. BSG has a no refund policy.

[normal sparrow]

@cloud yoke they really need to do something

[summer arch]

I'm having trouble buying the game through my credit card OR through paypal. The game waits for "process pending" or something like that and then says "payment canceled"

[cloud yoke]

Yeah like I want to play when I get home but that's not gonna be the case if it says I have no pre orders

[dull surge]

Amazing. They sell a product that does not work on a mid to high end PC and then bar off refunds

[celest canyon]

got permabanned with my first warning XD

[normal sparrow]

@dull surge what specs you got im running like 80 fps on mid to high setting with only a rx580 and ryzen 7 3700x with 16gb ram

[dull surge]

Essentially the same specs as you then, actually

[glad jasper]

I have a Ryzen 7 3700x with a 2080 OC, I run most maps at 90-100 fps. Factory, labs over 120. Idk if you just can get it installed or something but Tarkov can run on much lower end pc’s

[dull surge]

No, it is not a graphics problem. The game does not install. I have cleaned out my computer, followed multiple guides and attempted to re - install many times to no avail. Though kind of a dick move I would probably just file for a chargeback at this point.

[summer arch]

is the purchasing website down? My friends and I are having trouble purchasing the game through credit card or paypal (we're US). It either hangs on "Purchase pending" or eventually says "purchase canceled"

[glad jasper]

Mhm, well you gotta install the launcher first and then install the game

[sweet imp]

Are support tickets taking a while on the website?

[dull surge]

@glad jasper Of course I installed the Launcher, I have literally tried EVERYTHING.

[covert iron]

whats the best way to report someone that admitted to using Radar ?

[gleaming bone]

Are the servers good?

[green topaz]

Aye does anyone know why i cant load into any maps by myself, like if im with more than one person my game will load fairly quickly but when i try to solo into any map it just stays on matching forever?

[plush ravine]

Why can't I buy EOD at the upgrade price it says it is? i have left behind edition now and i have enough for the 39 euros upgrade price for EOD but when i get to checkout it says 52 euros without my upgrade on top the price it says

[summer arch]

is the purchasing website down? My friends and I are having trouble purchasing the game through credit card or paypal (we're US). It always ends with "purchase was cancled"

[pearl delta]

Can i please get my blacklist removed

[frigid abyss]

fix queue times?

[queen vessel]

Can we please get a lag increase, I dont have the best WiFi and ever since the lag update was added its been worthless for me to play

[thorn oriole]

where are u from and what servers do u play on

[queen vessel]

Midwest US

[frigid abyss]

fix queue times

[vivid briar]

i bought tarkov for my friend and from some reason it pre-order'ed it two time anyone know how to remove it?or refund it?

[floral temple]

Has anyone else sorted their inventory and lost the Gift AK?

[rough harness]

WTF is this?

[lunar wharf]

group mm is just so fucked that its not even possible

[high nebula]

someone fucking nerf the scavs. They're fucking sprinting and doming people but I cant wiggle a centimeter without my gun flying like a epileptic toddler who just got to a lazer tag b day party

[inner turret]

Prewipe I could load all maps and now when I try to play customs It crashes without error message. I can do factory and I tried and offline customs and loaded that so idk what to do It might be my graphics so if anyone also has a gtx 1650 if you could send your settings then that would be great or if any needs anymore explanation then PM me

[rough harness]

The download page is down for the game launcher and i got a error couldnt update the game LOL

[inner turret]

@rough harness any ideas

[rough harness]

I have gtx 1060

[inner turret]

got it

Im gonna try lowering my settings

[acoustic adder]

So I am trying to purchase the game on the website, but I am not getting any type of transaction or code to verify my attempt to buy the game. Could someone help?

[normal sparrow]

@plush ravine that a tax

[inner turret]

@acoustic adder I bought it using a paypal account but yeah they dont debt that ammount

[acoustic adder]

So i would have to use paypal instead of direct purchase with my card?

[inner turret]

Thats what i did

[plush ravine]

the tax here is 6.5%, and i already did the math. 39 euros to USD is 47.72 that plus 6.5% is 50.86

[sharp skiff]

My turkish friend wants buy the game with Webmoney, is it playable at turkey?

[normal sparrow]

@plush ravine no clue why then also the site is fucking janky rn i bought eod like 8 hours ago and have not got it

[lime mauve]

are servers still down?

[normal sparrow]

i really wish they would upgrade my account

[inner turret]

Prewipe I could load all maps and now when I try to play customs It crashes without error message. I can do factory and I tried and offline customs and loaded that so idk what to do It might be my graphics so if anyone also has a gtx 1650 if you could send your settings then that would be great or if any needs anymore explanation then PM me

[green topaz]

Aye does anyone know why i cant load into any maps by myself, like if im with more than one person my game will load fairly quickly but when i try to solo into any map it just stays on matching forever?

[vivid briar]

idk i have been matching 18 minutes with my friend

[acoustic adder]

Thank you

[mellow gulch]

I dont really need support but im reporting a pretty bad glitch... theres a gun on the ak platform that I found on a scav so I picked it up and the realized it said "fold" even though there was no stock, so i got curious and pressed it and nothing happened so i just went along and then i found another scav and tried to shoot it but my gun wouldnt shoot, reload, discard, nor could i swap to other guns. it was trying to say I was still folding it when there was nothing to fold and the I got headshot.

[queen warren]

so I have been pretty unsuccessful since the wipe and have just about run my account into the ground. If i were to reset my account would I receive the gear I started the wipe with? and would I be able to claim the new year gift again? thanks in advance

[silk olive]

the game freezes when i look to center of the maps. before the last 2 patches i did not had this problem first 3 days of wipe were fine

[knotty valley]

my download freezes at 50% and then says it has had an error every time am i the only one and are there any fixes

[frigid abyss]

fix queue times

fix queue times

fix queue times

[silk olive]

@grim hatch so since the server update of 29/12/2020 i got insane freezes, when i look around. tried all kinds of stuff. i checked all my hardware with different diagnostic tools. but every thing was fine before the update. and now i can't even walk around without stutters or insane freezes.

[vivid briar]

Recently i have been unable to play my favorite game, Escape From Tarkov.
I dont know what happened or how but for some reason every time I load into the game its like releasing a 5000TB Zip bomb onto my computer. My parents probably think I bought the KFConsole the way my PC can fry chicken after launching this game.

[vivid briar]

exact same here 😭 terrible optimization for non-prime tarkov gamers.

[safe plank]

need help never get my eod items when i paid for eod two days ago

[vivid briar]

contact bsg support

[safe plank]

restarted game launcher and everything it says i have eod but i did not recieve the package in tarkov mail , i did they havent responded

[elfin vessel]

love queuing into a match for 20 minutes and not getting in

[vivid briar]

true.

[elfin vessel]

like how are the streamers getting in and out of 4 raids before i even load into one?

[bitter igloo]

@elfin vessel All depends on various factors, namely if the game/OS is on an SSD, matching times on servers you are on, and your connection

there isn't no "tarkov prime" that puts streamers in faster, the only raids which should take 20 minutes is a scav run reserve as there's such a long queue to scav into a raid

@silk olive Please do not ping community managers, they are separate from tech support please read pins

@mellow gulch We do not take bug reports, the only way to actually get a bug reported is through the launcher

[placid chasm]

Escape From Tarkov Error file cannot be used by another process. please help

[elfin vessel]

@bitter igloo i havent had a single raid tonight under a 10 minute wait even on factory my guy and i know its not my connection

[cinder tree]

hey i havnt gotten a singel drop and i have had the stream up all day

[ripe patio]

Have they re-added weapon cases to marked rooms?

[elfin vessel]

no they havent

[summer monolith]

what's the most budget-build gun you can get that atleast has a sight? I can't see shit on iron sights

[placid chasm]

Escape From Tarkov Error file cannot be used by another process. please help

[elfin vessel]

@bitter igloo also i know for a fact i play on the same servers as say summit and that dude has done 10 runs and i havent been able to get into a single one

[cinder tree]

i need help plz i have my account linked but havnt gotten a single drop in over 12 hours

[elfin vessel]

do you have the stream muted?

[knotty valley]

you can mute the tab not the stream

[cinder tree]

i know i have the tab muted not the stream

[placid chasm]

Escape From Tarkov Error file cannot be used by another process. please help

[elfin vessel]

when i muted the tab it still knew somehow i muted chrome

[cinder tree]

so unmute the tab?

[knotty valley]

you can also put the stream as low as possible and turn chrome all the way down to 1 its basically muted

[elfin vessel]

unmute the tab and turn the volume for chrome down in the volume mixer

[inner turret]

Prewipe I could load all maps and now when I try to play customs It crashes without error message. I can do factory and I tried and offline customs and loaded that so idk what to do It might be my graphics so if anyone also has a gtx 1650 if you could send your settings then that would be great or if any needs anymore explanation then PM me

[open dock]

I often DC in raid and i don't know what is wrong. I have decent ping in all other games I play. looking to talk with someone who has the had the same issues to hear how you fixed it or dealt with it

[ashen stream]

Is it intentional that the cultist knife is lost if you die with it during a raid?

[elfin vessel]

yeah its always lost on death kermit

[tropic crown]

My game lags super bad ONLY on reserve this wipe... Anyone know how to fix this? I have good comp specs and run every other map fine.

[arctic nest]

i did too til i got more ram. 8x2 @3200mhz wasnt cuttin it i guess

[vivid briar]

Ok why are que times so high right now

[arctic nest]

Server updates going on rn

[vivid briar]

Oh so I will not find one or

[arctic nest]

I'm not sure. I had a 20minute matching time for factory and gave up, but other people seem to be getting in eventually

[tropic crown]

@arctic nest My friend uses 12gb or ram and performs fine

[arctic nest]

12? odd lol. but also the speed of the ram matters more than amount. Whats your specs?

[next tree]

anybody else had problems with edit preset weapon assembly? 2nd time Ive got a bugged out item in my stash, I couldn't move it but I was able to discard it I think

[vivid briar]

When does the updates end?

[tropic crown]

Indeed it is odd lol. He's running a 1080ti, 12gb ram, I'm running 1080 non-ti & 16gigs of 1700mhz overclocked to 2100

[arctic nest]

yeah man you desperately need better ram lol but your motherboard prob has you stuck on ddr3

[tropic crown]

Err, sorry I have 3000mhz ram @arctic nest

[arctic nest]

is it running at 3000?

[tropic crown]

Yeah that's the speed. Just checked and my friend said he actually has 16gb as well, but his is only running at 2400mhz. No issues for him at all on Reserve

[arctic nest]

What i mean is if its actually operating at 3000. You can plug in the sticks but if you havent changed it in your BIOS it could be running slower at whatever your motherboard's default is

[clever junco]

What should i do when someone pmd from this discord server to play and just killed me and took my stuff

[tropic crown]

Yes the actual speed is operating at 3000

[arctic nest]

Is it on an SSD? @clever junco Try DM'ing one of the discord moderators that arent on DND

[tropic crown]

Yes, my OS and games like this are all on an SSD

[arctic nest]

I'd have to see what your game/graphics settings are at then. Your specs seem to be fine. Have you checked your ram/gpu usage in task manager while in raid?

[long flower]

anyone else getting worse fps after the patch? Was getting stable 55-70 in customs before now im getting 45-60

[tropic crown]

Yep, Ram usage is roughly same as friends. 15gb/16 for both of us

[arctic nest]

youre maxing out your ram memory in raid? def invest in a couple more sticks. in the mean time nerf your graphics settings

[tropic crown]

Pretty sure they're almost all on low

[arctic nest]

do you have v sync turned off?

[tardy rapids]

When you craft things does it become found in raid???

[arctic nest]

yep!

[swift gate]

Just got into a gunfight where i easily would of won everytime the guy shot my screen went black it was literally a flashbang gun and he was holding a ak out ive never seen this glitch before bout had a seizure

did they add a new automatic flashbang gun lmao

[arctic nest]

Thats the new KS-23 shotgun star rounds lol. It's a flashbang shotgun round

[tropic crown]

No @arctic nest Should I have it turned on?

[swift gate]

he was holding a ak and it was doing damage across the map making my screen go black and back to normal there was no flash effect

[arctic nest]

No it should be off as an in game option. If you've had it on and you turn it off, that alone could solve your grief

[arctic nest]

I've never heard of anything like that. Maybe report it as a bug on the launcher and fill in details.
@rough warren Right now it could be because of server updates

[swift gate]

Reguardless if he hit me or not everytime he shot my screen went black making the game literally unplayable

[desert sable]

hey im trying to extract on customs at Dorms V-Ex and it keeps counting down to 0 and not letting me extract, any ideas on how to fix this

nvm left through smuggler's

[mellow gulch]

how do i give my white body armor to skier

[viral oar]

i got edge of darkness not to long ago and now i cant even play the game
ive been trying to download the game since 10 in the morning today so wack
i keep getting this unity crash and then it closes my game before i even get into the main menu

[tiny birch]

Ok so I got a question, my frame rate is not as good as I want it to be, no matter what settings I change it to it runs the same. Heres my specs

Mobo: ASUS TUF X470-PLUS GAMING -

PSU: 600 Watt - Thermaltake Smart Series - 80 PLUS Gold

Gpu: Nvidia Rtx 2080 Turbo Edition 8gb ddr6

Ram: 16GB DDR4-3200 XPG D41 RGB]

Cpu: Ryzen 7 3700X

Storage: 1tb hdd and 1tb nvme m.2 ssd

What am I missing?

Im running on medium settings as of now

[primal vault]

Where do I go about reporting intentional Tking?

[vernal lark]

bought the game and havent got the email yet but still got charged also has been 31 hours since this happened

[vagrant coral]

What is this error?

[dull anvil]

any news on a workaround/fix for the "cant click next after raid" issue?

[vivid briar]

struggaling with the checksum error as well

[knotty valley]

for this error you want to let the download finish until the point where it starts "checking" the files then you want to go into your eft temp folder and use winrar or 7zip to unzip the file that is in the temp folder then open the launcher let it repair the game and it should be good (i suggest having a save of the unzipped file on your pc just incase)- this is how i fixed it in the past

[remote cypress]

for checksum

[knotty valley]

yes 7zip will give errors ignore those and when it starts checking your files click the x in the top right then continue to unzip your files

[remote cypress]

delete the game and the launcher and reinstall both. make sure you have it on an ssd aswell I was getting errors with it on my HD.

[knotty valley]

launcher wont seem to go on my ssd so i have to do the reinstall and unzip every update

[dawn zenith]

im creating an acc but i havent recieved any auth emails ive checked filtirng and spam but still nothings came through

[vivid briar]

have deleted re downloaded launcher and re downlaoded full game still checksum error, is there anywhere i can grab a download / torrent of the game to unpack my self and put in the folder so i can repair rather than download?

[wicked shale]

anyone elses edit preset constantly never show flea market parts? i have to find them individually?

https://gyazo.com/a781ea80178ab27ccc149ab8b03ec403

https://gyazo.com/25f16dd2e754d21ba61232aecb386c46
and still shows only traders? ive tried deselecting barter/show only functional and i just get 0 luck.

its like my Filter list for my weapon stuff doesnt save.,

heres an image before : https://gyazo.com/11ec9ab2341fc4f276b483370991e9fa
and heres the "filter" list after i selected remeber: https://gyazo.com/dea93630510766b1ce25f46949082b7d

so i have 0 clue whats going on

[pure sparrow]

this is gonna sound noob but best way to make money lol im at 130k

[vernal lark]

Ask google

[pure sparrow]

didnt come back with much

[vernal lark]

Ill do some research myself until a actual smart person comes along to help

[pure sparrow]

pog

[vernal lark]

"The easiest way is to sell your loot to NPC vendors, but do so only with common and less-valuable items. It is worth to offer more unique and valuable equipment on the Flea Market, which is players' market available from level 5 and above."

[pure sparrow]

👍

[visual cedar]

So my account just doesn't exist even though I bought the game and still have the emails of it, what do i do?

[keen copper]

My game is stuck sideways mid raid. Is there a way to fix this?

[vivid briar]

I am testing offline maps but when I check the enable PVE im not getting any scavs or bosses in the game ? is this a bug ?

[mental schooner]

1st time loading since the wipe I get stuck on language select , I select English and accept then nothing happens just keeps loading and nothing ?
If anyone can help would be greatly appreciated thanks.

[edgy coral]

Same, but somehow only for Customs for me. I'd like a solution for this as well.

[proud frost]

i got drops on my twitch account, my account is linked to my twitch, the right accounts and everything etc, and i dont have prapor telling me about my free items, what i need t odo?

[low tinsel]

Anyone else having problems with their game freezing and not responding during loading map/matching? Makes me load in a lot slower.

[nocturne rose]

my traders are broken

i had skier lvl 2 but i turned the docs into therapist and lost all my rep i have eod but it went to 0

[stray wolf]

hello, is there some way to download the battlestate game launcher other than from the profile? there is no install link on my profile even tho i bought the game in 2017 and also played before

[nocturne rose]

he should be at like 0.42 but is fucking bugged

[vivid briar]

i need help with the ingame fps is not going above 40-60 😦

with good specs pc

[still drum]

Well ETF support team is the worst.

https://www.youtube.com/watch?v=2vPy7QLOEaY&ab_channel=SwampFoxTV @vivid briar

[nocturne rose]

ive never seen an issue here resolved idk why this channel exists if no one helps anyone

[still drum]

Even on email, support tickets they dont answer. Waiting for 2 days.

[vivid briar]

is there anywhere i can download the eft files outside launcher to get around this god damn checksum bug, i cant sit here waiting for the last second to pause and copy the download theres got to be a no scuffed way around this come on

can anyone help my figure out why this config isnt good enough for mechanic

cant believe there's no real fix for the checksum bug i havent been able to play this wipe, feels great man

[thin comet]

haha this is the same thing i was thinking, I've seen so many questions and problems but never saw an admin respond or help.

[vivid briar]

the solution to the checksum bug is insane, wait for hours and hope you pause at the exact right second.... unreal

[fallen arch]

Is there a way to get back to the heal screen if you passed it?

[safe schooner]

Anyone able to help with this error? I get it EVERY time i press the sort stash button. Believe ive lost items too

[nocturne rose]

no

[amber cosmos]

Hi, i recently purchased a package, when i try log into my account on the launcher it says i will be sent a verification code, but ive waiting around 20 minutes, and no code is in my email? ive checked spam and junk mail tool

[timber token]

Hello ! I need to log in and they are sending me a code on my email but I don't receive anything ... And it has been 2 days

[amber cosmos]

@timber token im having the same issue :/

[vivid briar]

twitch says i have a drop but it never appeared in game is there a person who can help? Someone who actually knows?

[still drum]

I think team support don't really care about us.

[vivid briar]

well this game is shit anyways so idc

[lost lintel]

@grim hatch I've got a problem with a lot of backend errors: Unable to complete SSL connection. it happens on a flee market and on a vendor screen. After backend error i can sold 1 or 2 items and again backend error. This problem appeared about 9-10 hours ago and still not fixed. Tried to reboot all that i can but didnt work.

[pale saffron]

@[EN/FR] PIG-Mathieu I'm stuck on "profile data loading" since yesterdays server problems... it's really frustrating. If I use a VPN I can get into the main menu but getting a "server disconnect" when in-raid. Are the problems still ongoing? I see a lot of people playing, why am I stuck on "profile data loading"?

[minor root]

I need help I keep spawning red on customs every round and I'm not exaggerating literally 10 rounds in a row

[winter gyro]

@pale saffron have the same problems like you hope he will fix it. need 10 min. to get in my profil ,

[charred pike]

how do i contact an admin?

[inner mason]

@grim hatch Hello, i have a lot of issues with loading into game. Extremely long time load into profile, then after one raid, problems getting back to start screen and problems with flea etc.

[pale saffron]

@winter gyro glad to hear... well kinda, obviously sucks for you too 😛 I thought because I clicked "filter by item" multiple times yesterday when the server had problems that my IP or something got banned

[wild wyvern]

I thought i'd let you guys know your payment system is broken, ive been stuck on "Waiting for payment completion" for 2 hours now.

[pale saffron]

@timber token did you check spam folder / try resending?

[winter gyro]

@grim hatch i wrote you a Direct message check this out please 🙂

@pale saffron no i was ingame after this was the server problems , and since this i need rly long to get in to my profile like @inner mason

[vivid briar]

@signal pike Hello everyone, i have trouble entering the game, when i launche the game it says loading profile data and stays there for like 5 mins after that it says Backend error Critical error any help ?
i've tried reinstalling the game restarting my router/pc is there anything else ia can do to fix it ?

[inner mason]

@vivid briar i tried the same multiple times nothing changed

[ebon fractal]

perhaps there's a problem with your profile data

[vivid briar]

@inner mason this happened after the last restart like 6-8 hours ago

[amber tinsel]

well he is not alone with it.
after the server had problems last night

[vivid briar]

is there anything i can do or how should i approach this `?
i sended a bug report and a message to the tarkov site but no reply yet

[amber tinsel]

wait. untill there fixed it

[vivid briar]

Anyone knows why my credit card gets refused on eft website? I want to upgrade my game version. I have enough cash on card. Its a Visa

[ebon fractal]

also if somebody can help I can't load bigger maps than factory if there's any way I can decrease the loading time so I don't geta disconnected

[vivid briar]

@ebon fractal how much ram do you have ?

[ebon fractal]

16 gb ,do I need more?

[vivid briar]

@ebon fractal more RAM and ssd. I had 8 GB and another 8 decreased loading times by 2 min. Ssd was another 2 min. Im at around 1-2 min now

[ebon fractal]

I think the problem is that my pc consumes 12gb on idle. i'll try to put the game on my ssd

[vivid briar]

My game is using 15.6 GB ram

[amber tinsel]

12GB? on idle? that not normal at all

[ebon fractal]

idk no malware detected

[amber tinsel]

open taskmanager and look up what takes you ram beside tarkov

[ebon fractal]

srry if it's italian

[amber tinsel]

uhm. that not 16 gb ram

[ebon fractal]

it is

[vivid briar]

I dont see anything thats using 12 GB RAM

[amber tinsel]

yea same you should maybe get new ram it looks like there broken

[ebon fractal]

getting some more then. weird tho thei're 1yo

[vivid briar]

Sort your RAM usage by highest

[hasty robin]

u can open the ressource monitor, its way more detailed in there

[languid palm]

@grim hatch i cannot enter the game, i am stuck in Loading Profile

[trim radish]

crashing loading into customs for some reason but not for other maps

[ebon fractal]

already done it

[hasty robin]

dunno why task manager doesnt show everything anymore...

[hasty robin]

could u sort it by commit(kb)

[lost lintel]

Do you have MSI motherboard?

[hasty robin]

Ok agree that is really odd, should be 5gb tops.

[ebon fractal]

Asus

msi gpu

[hasty robin]

maybe windows running hidden background update or sth

[ebon fractal]

gonna look for something

[hasty robin]

I dont think your RAM is broken though. Usually if its broke you will have crashes or one stick wont show up. https://www.tomshardware.com/how-to/how-to-test-ram here is how u can test it in any case

[visual gorge]

Guys I have super big loading times 5m + do you know what I could do to elp it? Im currently reinstalling the game from my hdd to my ssd

[amber tinsel]

Wait. you not alone here ^^

[vivid briar]

@ebon fractal@amber tinsel so there's nothing for me to do ? i just have to accept the fact that i can't play tarkov
any info on when they gonna fix the problem or any announcement ?

[terse wyvern]

PLEASE FIX SCAV SPAWNS! Why the hell are scavs being spawned at 42 minutes on Reserve.... it’s annoying as a PMC and it’s annoying as a scav... what’s the reasoning?!??

[marsh osprey]

isn't that the idea behind scavs?

[pale saffron]

@terse wyvern is that really hard to understand? The reasoning is to fill up the servers and save money

[ebon fractal]

no idea bro

[amber tinsel]

wait untill there fix it nothing that we did worked so far

[terse wyvern]

By ruining the gameplay? Seems like a stupid decision...

[pale saffron]

@terse wyvern yes

[lyric ibex]

Hi. I need some help, I've been playing since 2017 , with no problem so far. yesterday as a was doing a scav. my game crashed. and now it says that my account is permanently banned. Thinking it was just a mistake. I sent a support to BGS, responded to me that I needed to ask battleye, which we all know , they will never respond to me. This is a mistake from their parts. and I have the rights from EU laws GDPR to know WHY I got banned. Did anyone here has got that problem ? I really don't want to do a lawsuit to get refund or unban.

[vivid briar]

@amber tinsel is there a tech-support guy to atleast tell us if the problem its from us (like we have to do something to fix it) or its from their end of the rope

[amber tinsel]

i am pretty sure its server side.

[terse wyvern]

GDPR does not cover your “rights to be told why you’re banned”

[pale saffron]

@lyric ibexstart streaming, get a big viewer base and you will get unbanned instantly 😛

[lyric ibex]

Actually it does. Since they refuse to give me personnal datas informations it does cover my right over GDPR

[languid palm]

how do i fix this`?

[terse wyvern]

Thats not personal data though

[pale saffron]

@lyric ibexyou can try writing an email to [e-mail] but I have the feeling you won't get much help as they don't discuss bans. And good luck with your GDPR and a russian company

[vivid briar]

@lyric ibex hello mate i got the same problem got banned mid game and i cant enter my account since then i texted bsg their respond was for me to conntact battleeye wich i never got a reply back from them if you find any solution pls let me know (the only way for me to play again was to just purchase the game again ) i had the EoD edition aswell

[lyric ibex]

I won't buy the game again, it is personnal data. if they banned me, there must be a reason. They are mistaken. I paid for the product and I respected the rules. They can't refuse to tell me if I ask personnal datas.
Internal rules, policies and agreements are not above the law.

[pale saffron]

@lyric ibex oh yes they can refuse, good luck, your account is gone

[lyric ibex]

GDPR says "A data subject has the right of access to personal data which have been collected concerning him."
"Infringements of the following provisions shall, in accordance with paragraph 2, be subject to administrative fines up to 20 000 000 EUR, or in the case of an undertaking, up to 4 % of the total worldwide annual turnover of the preceding financial year, whichever is higher."
If a data subject (me) files a "subject access request" for their personal data, The employer (you) will have 30 days to collate a cache of all the information stored about that person"

I don't think they will though.

[dusty nest]

hey guys quick question- how long does it usually take to get a response on a ticket I send? bought the game a few days ago, not been able to play since and i've posted a ticket ~2 days ago.

[hasty robin]

@dusty nest used to take 2-3 days i believe. but with the hype around drops and wipe could be more like a week, just a guess though

[dusty nest]

I see 😕 thanks for the guesstimate!

[languid palm]

The Loading Profile Data takes too long

[lyric ibex]

Is there any way to directly contact a community manager or someone higher ?

[vivid briar]

@lyric ibex let me know if you can couse i m having some trouble since the last update

[lyric ibex]

Well I won't back down until I have the answers I need, even if I need to do a lawsuit.

[twin mica]

My twitch drops dont work, doesnt give message: drops enabled. never had this issue

i have tried reconnecting restarting relinking. but when i try relinking my twitch with tarkov it says something went wrong, please try again later. but it does link. but the drops just dont work

[still drum]

How can we all send them some message 😅

[hot fable]

@brisk bane @signal pike who should I contact if I get alot of Backend errors and have massive problems with the server connection?

[modern aurora]

did woods rework come out public?

[celest canyon]

Yep

[lost lintel]

++ Me too.

[vivid briar]

++

[tiny birch]

@dull anvil ik what your talking about, let it sit for a bit for it to load, report it through the bug report and describe it

[noble rampart]

Died twice now to a Phantom. Just randomly died for no reason. Health was full as possible (blacked out arms) all bleeds sorted and hyd/energy 50+. Anyone else had this?

[vestal latch]

when will the christmas tree from the hideout go?

[noble rampart]

@vestal latch probs January

[ember kelp]

We’re you in the new part of woods ?

[noble rampart]

@ember kelp was factory. Both times in factory.

[still drum]

Did anyone get response from support in the last few days?

[brave tusk]

Anyone ever NOT gotten the verification email, or has anyone waited a crazy length of time for one, got one for logging into the website straight away but waiting on launcher one for a while now

[elfin vessel]

yo so do i get my shit back because of this buggy ass game? i just died because my character was magically able to look a bag from 20 feet away from it

dog shit man fix your game before you add more stuff

[true void]

More people keep getting disconnected?

[zenith cave]

how long usually do support requests take to be answered

[still drum]

Im waitin for 2 days rn

[sweet zenith]

Are croutons removed from flea market, or is it that there are none to buy? I haven't been able to buy to craft tushonka?

[glad rain]

Hi , so I bought the EoD edition as an upgrade from standard edition . When im on the launcher it tells me I have the EoD edition but when I go into the game I have not yet recieved the upgrade

[dense linden]

hello - I'm lvl 1 and all the items is discovered on my profile, why ?

[lost lintel]

@sweet zenith delete filter barter only and u will see a whole new world

[vivid briar]

hey guys i installed eft on my ssd now but some items and weapons the icon just keeps loading is there any fix?

[dense linden]

icons are download then cached

[winter gyro]

after the small hotfix now , the "Loading Data profile..." bug isnt fixed . i have the same issues since last night

[vivid briar]

i reached extraction point now should i do?

5mins help

[sharp wing]

Hey i have a quick question. Maybe someone knows what to do...i dont recieve an email for a Verfication code to log in to the launcher. but i recieved already emails for changing passwords or verification codes on the website. does anyone have an idea what i can do?

[still drum]

I just read forum that they do not reply to ban-related support ticket. I really am 100% certain they made mistake. I know you will now all criticise me but after all. You know nothing about me. I bought the game and i was banned after 3 games. I'm waiting for them to reply.

[vivid briar]

My game loads indefinitely after i choose my language and press @Accept

[wide moss]

might sound stupid but have you tried restarting your pc yet?

[vivid briar]

Yes, tried restarting my PC. got my game on an SSD etc

[wide moss]

well id say its alwas an option to reinstall the game but i cant guarantee for that to work out and it takes a while

Btw i have a small question, too. I reset my ingame profile like 2 hours ago and my character hasn't been wiped yet. Is there any delay that can possibly occur after resetting or could it be that there was an error in the process?

[void hull]

Anyone got a way of making reserve run smoothly or even load in properly? Eft is on my ssd, i have 16gb of ram yet when i try to play reserve my pc starts dying

[vivid briar]

Managed to fix it apparently a .ini file was on read only causing the game not to read a new language

[mossy nexus]

hey, i just bought the game and wont recieve a verification email from the launcher

[hidden orchid]

Anyone else crashing like 10 sec into PMC raids, but scav ones working fine...

[mossy nexus]

i wish I could download the game lol

[still drum]

If anyone is waiting for the email from their support go on their webpage and check if they did reply.

[granite sigil]

is there a fix for lost trader rep yet, my skier and skier alone is missing his .20 boost from eod

[foggy moss]

Hey guys, I've got a problem with my login. I do not receive any authorization codes on my e-mail address. However I did receive any other mails including password change requests. I did check the spam folder as well. Is there a problem with the auth-codes at the moment? Thx for your help.

[sharp wing]

i have the same problem...

[mossy nexus]

ya...the three of us

[rapid harbor]

Hi all, sorry for butting in, but I need help

I'm trying to preorder EFT, but it doesn't work. If I try to purchase with debit card says Payment cancelled, If I try to use the balance I have (since I recharged through Xsolla) it says technical error, something went wrong

[idle wolf]

Same here, @rapid harbor I preordered the upgrade to edge of darkness and it cancelled my payment as well as taking my money

[finite sentinel]

anybody having issue playing tarkov with att

for the past 2 months i havent been able to play tarkov

[rapid harbor]

@idle wolf for me it doesn't even take the money, so I checked alternative methods of payment, and I found a way to do it through PrivatBank Terminal in Ukraine... (which can not be done, by the way), but still made it through a regular terminal (inputing the Xsolla number). I can see the balance near my profile, but I can't buy the preorder because it says there is a technical error. Funny thing is that if I choose a more expensive edition, will go through the process again, without saying error until the end...

[finite sentinel]

i get two error when trying to connect to a raid which is server connection aborted and server timeout

[idle wolf]

Mine just took my money and didnt give me the upgrade, which really annoys me, because its literally a flick of the switch to give me my upgrade

[rapid harbor]

Can imagine, but I'm hitching to play... You can play right?

[idle wolf]

yup can play, but I literally bought the game essentially again +10 and its annoying that I just cant get it back

[mossy nexus]

at least you can play lol

[idle wolf]

thats not the point, the point is I spent extra and all it takes is a split second to upgrade me, instead of giving me a key for the game

[rapid harbor]

@idle wolf Absolutely true... (by the way... You checked they didn't release You any code for the update) did You opened a support ticket? (I did it with EFT, with no response still, and one with Xsolla, which answered in half day, even if the issue was not solved)

[glacial dew]

Soo, how about we separate the rooms into the US and EU groups?

[empty geode]

Does anyone have the new RSASS gunsmith build since the old one (since mods changed) wont work anymore ? 🙂

[sinful forge]

Anyone else still having an almost impossible time matching into reserve on scavs?

[mossy nexus]

why is no one answering here???

[tropic briar]

I cannot see to get the installer to work

whenever i try to install the game it tells me the file path doesn't exist when i haven't even had the option to choose the file path

[mossy nexus]

hello???? anyone????

[vivid briar]

recent client update break anyones launcher?

[zenith cave]

Just bought the game and installed the bsglauncher but when i open it and pick language the window shuts down straight away with no erroe code etc, if anyone knows how i can fix it id appreciate it ty

[indigo nymph]

hi, my friend is getting disconnects on every map in scav and pmc, his internet works fine and he doesnt know whats wrong. does someone have a fix?

[mild harbor]

why can you not play reserve as a scav?

it takes like 15 minutes to get in a match anyone know how to fix it or if its just a normal problem. Tag me if you know anything about this

[lost lintel]

What's his pagefile? It need to be around 20gb

[indigo nymph]

what do you mean with paging file? how can we find it. do you mean the tarkov folder?

[heavy cove]

anyone getting input lag in everything even hideout and trade menus

[rough warren]

my game crashes everytime i try to load into interchange. anyone know why?

[smoky shore]

Hi, is it possible to refund Tarkov?

[kindred basalt]

Can anyone link me to a good stutter fix? My FPS is fine bu I keep getting these very annoying 1-3 second game freezes even on lowest possible settings.

[floral radish]

Awaiting session start long time all of a sudden

more than 5 minutes then server connection lost lmao this game

I am in the game, then some minutes later I cant even loot things, friend says I am running in a place

[modern pond]

Can anyone tell me how to fix backend error? i cleared the cache and im reinstalling rn, but every 5 minutes the launcher shows an error and timeout. it really pisses me off rn cuz im trying to fix it since 11 am.

[mild harbor]

FUCKING FIX THE GAME I CANT EVEN JOIN RESERVE AS A SCAV??? HALLO FIX IT

[lunar arrow]

well at least I was able to do one run today other than just backend errors for the last 24 hours

[floral radish]

my internet is fine, the game's "awaiting session start" is way too long....

[hidden orchid]

Turned of my anti virus now game works, nice 👍

[lost lintel]

Same things

[bitter igloo]

Read pins

[floral radish]

ofc i died trying to freaking reconnect..

[south moth]

HELLO. CONCERNED TARKOV GAMER HERE.. PLEASE fix the audio in this best/worst game ever made.. thank you SMILE

[smoky shore]

how do I refund this shit

[last delta]

Hi, guys, so I just tried to buy Escape from tarkov and it charged me for 2 times of buying it but it didn't give me the copy. Now I have spent 61 euro and havent recieved the game, can I get my money back for both games.

[fair tartan]

the audio in this game is so terrible. scavs sprinting all around me cant hear a single one with sordins on. then you just get head eye

[strong cedar]

why i cant give this m4 to mechanic gunsmith part 4

[icy panther]

probably because of the carryhandle, you might need the compact mount for that Prism scope

nvm you dont

[feral gull]

well i know that but its gotten worse, i cant solo scav but i can go with a buddy and i wont match. sitting here matching for 15 mins now

[tidal dome]

Matching?

[icy panther]

@strong cedar use the Mini Monster suppressor with a WarComp flash hider. Looks like DT mount and Hybrid aren't on the recommended build anymore

[ebon fractal]

so, for the people that lag on the games event though having enough ram, it could be because it has problems so try this (I did step 1 and 2 on fix 4 https://www.partitionwizard.com/partitionmagic/windows-10-high-memory-usage.html

[wise lake]

Hey, soo, i wanted to give myself the game as a present dec 25th, and i payed it through amazon pay, the payment still didn't go through, but i received an email talking about a 25% discount for the end of the year, and i wanted to cancel my payment, so i can pay it again, and i wish i could get some help so i save this little monies and get the extra stuff from the event too, that'd be noice :3

[feral gull]

yeah

[young blade]

Someone tell me wtf this is, am I just too good for cali servers

[strong cedar]

Yeah it worked
So stupid 100k for multi silencer into trash can
Thanks a lot

[icy panther]

yeah no worries - I know, it sucks, looks like most people haven't realised that the Hybrid isn't "necessary" for that one anymore. I wonder about the other ones, and Test Drive as well

[ebon fractal]

it's ping

[fair tartan]

This game is Do not play anymore.. audio is just pure trash..

[young blade]

Tarkov is the only game that does this for some reason but it like eats up my ping like my ping is fine on every other game but not tarkov

[ebon fractal]

it's the servers not the game itself

[foggy moss]

Since a little time has passed an other people have joined the chat. Maybe there is someone now that can help me out with a hint: I do not receive any authorization codes on my e-mail address. However I did receive any other mails including password change requests. I did check the spam folder as well. Is there a problem with the auth-codes at the moment? Thx for your help.

[young blade]

I would see if you have them blocked for some reason, or try using another email service I use hotmail and it appears in the junk folder

[foggy moss]

Hello Joedakilla1: I've already added the address to the whitelist. The message does not appear in the spam folder. I can'T chagne the mail address as it says "changing mail adress is temporarily not possible"

[brave tusk]

@foggy moss Having the same issue, get all mails bar the launcher ones

[young blade]

Well damn I'm sorry wish I could help but I wouldn't know what else to do or how to fix it, hope you can fix it

[foggy moss]

@brave tusk Alright, thank you for answering! Good luck to both of us.
@young blade : Anyway, thank you very much for the try! Appreciated!

[brave tusk]

@foggy moss a few posts on reddit about the issue too, i posted one aswell, if enough light is shed on the issue i'm sure they'll get busy on a fix

[native torrent]

How long can I wait before claiming my twitch gifts from papor? is it 7 days or 10 days?

[ebon fractal]

I found something on page 2 https://forum.escapefromtarkov.com/topic/111372-not-recieving-an-e-mail-verification-code-from-launcher/page/2/ @foggy moss

[foggy moss]

@brave tusk Thank you for the information! Good to know! Lets wait and drink some tea. 😉

@ebon fractal: Thank you! I will take a look! Appreciated, pal!

[ebon fractal]

it looks like some E-mails can't be handelled by the server

[fair tartan]

anyone else think the audio gets worse everyday?

[ebon fractal]

nope, it sounds legendary to me, unless it's a bug of yours

[fair tartan]

your name says all i need to know

[lunar arrow]

sound is mostly fine vertical is just garbage

[fair tartan]

i cant hear footseps, bushes, voicelines, etc. scavs be all around me i can see em just cant hear anything..i do hear the loud af wind tho every map every headset..i think BSG flagged my account is all. they emailed me saying theyd mark my account as they saw fit for contacting customer support

[lunar arrow]

hm sometimes i have that issue and sometimes its clear as crystal i always think its my sound card tho maybe the game honestly dont know

[fair tartan]

i think its just per account per player.. my account is just Marked so this is my struggle i suppose. just said finkita is such a commy player base hating 2nd rate dev

[modest terrace]

https://www.youtube.com/watch?v=rqGtFyccOdU

This dude never made a sound and i was in the game for maybe 30 seconds tell me how

[peak marlin]

well if it isn't marked it is now lol

[modest terrace]

i haerd him last second. So either he silent sprinted over railroad tracks or he spawned next to me because ive had an issue with spawns on customs constantly

[vivid briar]

i can't retrieve anything from messenger is there a way to reset this?

[brave tusk]

@modest terrace had a messed up customs spawn last night, me and my buddy spawned between 2 squads, got pinched in the middle was mental, 6/7 players spawning within a few yards of each other

[ashen ruin]

anyone know how to fix the "Game launch impossible! Game files integrity is compromised! Repair Required."?

[modest terrace]

I spawned earlier and I kid you not 5 seconds later this dude spawned in behind me with an mp5 and killed me. I had a 22 second raid

[rough harness]

Does anybody know why everytime there is a new update when i install it says Warning game files compromised Integrity of game files or something

[fair tartan]

@modest terrace my theory is people who watch streamers and fan boy about BSG get preffered stats and are harder to hear .. BSG is a communist developer so its not crazy to think they would to anyone who doesnt talk good about them