#community-support

1 messages Β· Page 625 of 1

hardy lava
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Where do I report bugs..

ocean gulch
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where do i get to talk with a mod?

woeful valley
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I own EOD Europe, and im still not able to play or see servers outside of Asia unless my friends invite me to play on their selected servers @meager socket

hardy lava
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None of the mods wanna speak apparently xD

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Getting cyberoni to do the work

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Cyberoni perhaps you can tell me where to report bugs? I have only asked 4 times

woeful valley
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Support button in launcher?

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also there will be an option to submit bug report if you close the game directly from the launcher

hardy lava
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I didnt even think to look there lol, Ill try it yeah

woeful valley
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@meager socket I repeat, dont buy Europe version because its will not solve your issue, unless you move out of Asia

meager socket
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@woeful valley lol yeah i got the message, thanks for the advice tho

woeful valley
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I spent months fighting with support for this matter and it didnt take me nowhere

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They will not issue any refunds or fix the problem, because apparently buying Europe version lets you play anywhere, but somehow doesnt guarantees that you will be able to access all the servers

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Which is nuts, because any edition of the game will let you start the game anywhere and play offline if you please

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with no additional expenses

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#BSG PLES

ocean gulch
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How long do i need to wait in here

void notch
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anyone know how to leave stuff open after searching it? i always see filing cabinets left open etc?

vale comet
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anybody know a fix for error 228 items moving (something in russian)?

vivid briar
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WHAT IS THAT MATCHING TIME?

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after trying play again 2 monst later i have same problems lol

woeful valley
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WHAT IS THAT MATCHING TIME?
select more servers in the launcher

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anybody know a fix for error 228 items moving (something in russian)?
probably just backend error

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meanwhile its not on your side

gray fjord
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Anyone know how to fix the error "Bundle not found in manifest" with a unity crash when going to character tab/loading item icons?

edgy hearth
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for some reason navidia doesn't support tarkov for me. i have enabled the experimental features for it but for some reason it still isnt letting me change the filters in game

flat isle
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@edgy hearth They have restricted them form tarkov and added the Postfx option to the menus

edgy hearth
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yeah i just found that i forgot they did that lol

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i had my brightness set up too much so i couldn't see through my scope in resrve since the white floor was bright as hell

vagrant frigate
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@grim hatch where are my Gifts on my profile? They have yet to be added back to my account. Horrible support team

grim hatch
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Did you do a support request?

woeful valley
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where are my Gifts on my profile? They have yet to be added back to my account. Horrible support team
you can only receive gifts from NY if you purchased the game before this NY. You can press the button "receive gifts" on your profile page on BSG website

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if you've purchased it after, then you're not eligible

calm ingot
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Anyone that knows why I lag extremely hard in the beinning of a match?

ocean gulch
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@faint shoal

faint shoal
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yeah?

fervent nova
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@grim hatch Can you help me at all? i have a very unusual account issue, and i fear its been lost in the system of support tickets, as i can no longer access my account. i'd really appreciate any help. ive got a whole situation happening and i know nothing unfortunatley

grim hatch
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We dont lose tickets, if it was made we will answer it, if you have a request ID, you can give it here and I will check, but account issues are complicated and we need a some information and time to investigate.

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Anyone that knows why I lag extremely hard in the beinning of a match?
@calm ingot Because servers are loaded, it's being worked on

fervent nova
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ah thank you so much for the reply.. problem is, i chose to handle the ticket via the website, and as of this morning i cannot login to the BSG website, therefore i dont know the progress of my case, last message i recieved was to supply evidence of purchase which i did and now it seems my account is locked

grim hatch
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why can you not login?

fervent nova
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^

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im getting a 'wrong login / password' error

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despite being able to change my password, and it says confirmed

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then i try it and i get 'wrong password/ email

grim hatch
vivid valve
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How i can report a hacker?

vivid valve
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Thank you very much @grim hatch

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i'm so frustated...

fervent nova
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i have supplied all of this, to the support@battlestategames.com email , i was just worried it may get lost between using the site and emailing BSG.. have you heard of this? where you just get a constant wrong password error? @grim hatch Again, thank you so so much for your help

grim hatch
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do you have 2fa on the account?

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It might have been hacked

fervent nova
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i dont think i do

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:/

vivid briar
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!report

grim hatch
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Then we will need to make sure you are the owner by mail before giving you the access back

fervent nova
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i see

vivid briar
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bot broken i guess

grim hatch
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I can't remember the command

fervent nova
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so it haas been 'locked' in a sense?

indigo veldt
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!report

vivid briar
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no its !report @grim hatch just think the bot is a bit broken atm

grim hatch
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it was removed probably

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oh yea

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As always torusmKappanade

vivid briar
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true

grim hatch
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yea

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With video

haughty valley
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Hey guys how do i chat directly to someone at BS Games for assistance with my account??

indigo veldt
haughty valley
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i cant find anywhere to do so and i have no responses from support

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@grim hatch Hey man, do you know how i can speak to regarding account issues?

fervent nova
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im in the same boat jess

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but mathieu is great

haughty valley
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dude its so frustrating 😦

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i've been waiting 2 days for a response on an issue, and all i wanna do is play the game catshanka

fervent nova
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literally me but 4 days, i got locked out of my account after trying to resolve another issue GG, My EOD vanished one day, msgd em to find out why, they ask for proof of ownership, i sendit, the block my account... G G

haughty valley
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what the hell :/ i bought a key off kinguin - new to pc gaming so didnt know its dodgey - tried the code, site said it was invalid - got a refund from kinguin - EFT site now registers that code as active and is on my profile, cant remove it or activate the new copy i bought through the official site - at this point id be quite happy to just get my money back and play another game

teal rose
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First rule of PC gaming: Don't buy from keysellers.

haughty valley
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well, i know that now - i didnt even know what a keyseller was 2 days ago

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ive always played on console. but now i have a legit site copy and i cant do shit with it

teal rose
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Go to your profile on the website. Check what versions show there.

haughty valley
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i have, it says the activated copy is from the 26/05/2020 - i only bought the game today and i ahvent activated it yet

teal rose
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If you buy it on the website, it will be added to the account automatically, there are no codes or anything you would need to activate.

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It can also take some time. As long as it says you have some version, you can download and play.

haughty valley
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i had to buy this new version as a gift, because it wouldnt let me buy the game again as it registers that i already have a copy - which i dont

eager hatch
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@haughty valley if you need help from the official support go check the pinned messages, there is the link to the website and to their email

haughty valley
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i cant download anything either

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@eager hatch yeah i have emailed them on the site andthrough their email but i am getting no luck

fervent nova
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mmm, they take a long time to respond

haughty valley
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i guess ill just sit and twiddle my thumbs in the mean time while i wait

rich ice
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the launcher is dog shit. cant even install

haughty valley
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dude i dont evem have the option to DL the launcher

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this shit is so wack

eager hatch
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@rich ice listen it doesn't mean that you can't install it that the launcher is bad, and did you try reinstalling the launcher? did you restart your computer?

rich ice
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yes

eager hatch
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then contact the official support and wait for a response because complainning in this channel won't bring you anywhere to be honest

rich ice
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the only way to install it is if some1 sends me gamefiles.
i know this because look when i first had the problem(vid upload date) and someone sent me his gamefiles and it could correct them

eager hatch
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I already told you, contact support and wait that's it

rich ice
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ahve done before
didnt get a response

eager hatch
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did you try and search for this issue online?

rich ice
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YEP COCK

haughty valley
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thats a bit rude :/

rich ice
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i can feel like you dont watch twitch

eager hatch
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and do you have like a anti virus blocking the installation

rich ice
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nope

eager hatch
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you didn't even check for the response time

rich ice
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not av only windows defender and nothing is being set off

fervent nova
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how do you ceck response time?

rich ice
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response time?

eager hatch
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just look how fast he responded to me for something that would've took at least 20 secs

rich ice
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noone else has the problem

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cant find it on yt or just google search

eager hatch
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i just searched it online and i see plenty of posts about this

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"escape from tarkov can't install" on google

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maybe try installing the game in a folder that you created?

rich ice
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thats why i need sum1's game files

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it thinks its already downloaded

eager hatch
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i can't even see everything in that error message

rich ice
pliant flint
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I have a question related to the video of the game. Whenever I play, my screen is full of static, and it doesnt look like that in other games. I tried looking in the settings for anything like film grain, but can't find out what it is. Is there any way to remove this?

scenic grove
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Anyone have any suggestions?

stoic escarp
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Anyone from australia have 400 stable ping on singapore servers? im trying to play with an old mate but the servers on singapore for me are 400 ping any suggestions to fix this?

scenic grove
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Is there any port forwarding for this game? Maybe that would help.

upbeat vault
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Port forwarding doesn't help with ping, might be an ISP issue.

karmic bone
blazing harness
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are marked rooms only broken to me or it is a bug? Cause every time I go to marked rooms they are empty, even tho they weren't open.

molten musk
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yo what is wrong with this game, i didnt play for very long time, while that time i upgraded my PC few times, new GPU, new CPU SSD disk, and now i tried to come back but game is literally unplayable, on my older worse PC everything was good just few fps drops sometimes, now on new PC after all updates i have 3fps for 5 minutes after game start and after that a lot of stutters, is this game getting even worse optimized every patch?

blazing harness
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Idk, my game is perfectly right in the fps' way

hybrid whale
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Does anyone know if it's a known issue that the game crashed when extracting on scavs sometimes? In the past few days I've lost multiple keys, gas analyzers and even a flash drive ( 😒 ) because the game crashed to desktop after extracting, so I never got a chance to transfer any loot from my scav. This time I couldn't even submit a crash report, because apparently I've submitted too many recently 😦

rich ice
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a fix for anyone that cant install

soft bone
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Maybe wanna fix the fact that people are charging a Red Rebel for the shotgun choke needed for Gunsmith level 1?

earnest tundra
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What's the current price of EOD?

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If someone were to purchase it alone without upgrading from standard

amber moon
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Modddddd

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How do i get a current person thats streaming banned when its obious they are hacking

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Obvious*

earnest tundra
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link their stream or clip it

amber moon
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to where

earnest tundra
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and then send it to a moderator i'm assuming

frail meadow
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Any support here they can help with hacked accounts or i need to wait 15 days for geting a answer

dusky zinc
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Lost my insurance stuff before the timer expired

supple violet
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@earnest tundra $140 for EoD edition. Google is also a thing that exists

earnest tundra
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already bought it

ornate matrix
dusky zinc
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So many people hacking this now sad

ornate matrix
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@amber moon Is it one of those livestreams?

plucky sierra
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Why is it saying I need mechanic lvl 2 whilst he is lvl 2?

ornate matrix
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Restart your game

plucky sierra
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Thanks will do

hybrid python
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Guys my med case is dissapeared for no reason what should i do now?

flat fractal
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j

dry sundial
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can we post hacker names somewhere? we encounter atleast 3-5 every single day

patent coyote
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Hello! Got some info from friends that standby memory clean can cause ban. Is it true??

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If so - how to clean the standby memory cach if the Auto clean ingame option do nothing? Without clean tarkov cache all thr mem anyway. I have 32gb ...

prisma stratus
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where is the modmail? I would like to change some action against me.

halcyon frigate
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Guys the game loses a lot of FPS in main menu/stash/traders and loading loot/map, but in game it's stable

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I have it on SSD

ornate matrix
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@dry sundial If you have video evidence, then type !report
@prisma stratus At the top right, it says Modmail.

vivid briar
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This isn't exactly a game-related issue, but I tried buying the game on the website and had an "Error: Order Failed" message. Money left my account and I have no invoice or anything on my account. What do?

ornate matrix
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Contact Xsolla

haughty valley
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@ornate matrix any way to find out about account issues other than emailing support? there is no response for 2 days

ornate matrix
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@ornate matrix any way to find out about account issues other than emailing support? there is no response for 2 days
@haughty valley It takes longer than just 2 days.

haughty valley
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oh my word. i have paid for the game but cannot access it 😦

hollow lark
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Keep getting connection closed due to bad connection is the ping limit not 250 anymore?

haughty valley
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@ornate matrix where is the option to DL the launcher? mine does not appear in my profile page

ornate matrix
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Do you have a copy of the Game?
If yes, it should appear under the Profile

haughty valley
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nothing - the activate date and the transaction date are different

ornate matrix
haughty valley
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just want to sort it out so i can play 😒

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but no respsonse. so was wondering if there is someone i can speak to on here but doesnt look like it? so will have to wait.

ornate matrix
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@haughty valley Try to clear your cookies and cache, then please restart your browser.

haughty valley
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@ornate matrix still the same :/

ornate matrix
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I unfortunately don't have anything else you could try.

haughty valley
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damn, looks like i need to remove that off my profile and re-activate it from what ive read - will wait for support!
thanks for the help man

desert bough
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hEY GUYS WHY DO I HAVE TO WAIT 1 HOUR EVERY FUCKING DAY TO PLAY THIS STUPID GAME I PAID 160.00 FOR WITH THIS STUPID SECURITY BS - YOU GUYS HAVE HAD 4 YEARS TO GET YOUR SHIT TOGETHER -- STOP WAISTING OUR TIME - THIS IS NOT THE PENTOGON ITS A VIDEO GAME

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Anyone ?

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Hello?

vivid briar
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i think the game is joke.. after 2 monts same problem lo cannot find match πŸ˜„

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nice i think is time to leave the game for next wipe maybe πŸ˜„

desert bough
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Thats nothing - They still havent fixed the memory hole after lvl 10 the dealers and fleamarket lock up and you have to exit

vivid briar
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ok that enought πŸ˜„

desert bough
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I think im going to charge back my 160 and play a difffernt game also let all my followers know to avoid this game

vivid briar
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i just leave the game again lol

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fck it just dont play that shit

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5min in raid 1h in loby..unbelievable

desert bough
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and magically other players 4 days after wipe are already at lvl 40 + I like how they show the favoritism

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@tepid stratus- You assholes paying attention your about to loose money and about 400 follwers on twitch- Feel like helping now

vivid briar
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thats vip πŸ˜„ for streamers they have diferents privilegy i thi nk πŸ˜„

desert bough
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Yeah im a streamer - They all had pref treatment when the wipe happend wile we all sat waiting for hours to play

vivid briar
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i dont streaming this game but its unpoayable..

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same

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Eroktik is best ..

desert bough
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This bs everyday

strong hedge
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any1 else dropping connection every other raid ?

vivid briar
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we just trying play the game lul Kekw πŸ˜„

strong hedge
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`new patch is a mess

desert bough
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No the Russians just want our money fuck supporting the people that pay the bills

haughty valley
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How do we get our money back?

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havent activated my game yet and i cant access it and by reading all this shit in here i dont think i want to

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do we mail the support team or that Xsolla thing?

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for a refund

pliant flint
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Aww, sorry to hear you arent even willing to try the game

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@haughty valley

desert bough
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Hes smart getting out before the drama starts

haughty valley
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i would be if i could download it man

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i paid for it and literally cant do anything beisdes look at my reciept

desert bough
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then all the other bullshit starts 4 years in dev they cant fix stupid security shit

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Charge your card back

haughty valley
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no support responses, nada

desert bough
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Yep you wont get one they suck

haughty valley
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that blows man, the game looks mad cool and ive been so amped to try it, the last 3 days have been a nightmare just trying to access it - im not willing to go through that much shit just to play a game

desert bough
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oldpeepsgamintv

icy panther
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i mean, shot in the dark, you tried reinstalling your OS?

karmic wraith
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hi, can somebody help me with information on fleamarket ?

icy panther
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sup Spn66

karmic wraith
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sup Spn66
@icy panther how much cost ophthalmoscope, green and red lab card

icy panther
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Oh i thought you needed actual help instead of just checking prices

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idk the current values, lv9 here

karmic wraith
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im 7 -_-

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but thanks

swift iron
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Just got killed in a raid, anyone know why all of my body parts are all 1 health? i got shot in the head with a mosin

hardy dagger
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Just go to tarkov-market and check price

icy panther
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did you have any weapons? that would only happen if you died as a hatchling

swift iron
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I went geared

hardy dagger
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you will get more/less actual prices

karmic wraith
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Just go to tarkov-market and check price
@hardy dagger im level 7

swift iron
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I had helemet, gun, rig, etc

hardy dagger
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its web site @karmic wraith

karmic wraith
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its web site @karmic wraith
@hardy dagger could you give me a link ? pls

vivid briar
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Guys does anyone know what key opens the shack on shoreline by pier boat extract?

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Google doesn't help and can't find it

icy panther
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@haughty valley did you try a clean OS install?
@vivid briar dont think that's openable at this time

vivid briar
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@icy panther ah ok thats what googles showing too its locked

wheat coral
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Guys, why there is no option to hand flash drive to Skier? It is found in raid (and with yellow mark - for quest) but there is no option

neon rune
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umm so when ever i try to find my email to get my password back it just says email not found is there some way i could get help to make sure i get my account back?

lament prism
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so has the stupid ass devs removed the stupid found in raid thing for the flea market and task

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@wheat coral because the found in raid system stupid and broken as fuck

gusty moon
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just had someone message me telling me they are selling "premium cheats"

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anything i can do? or do i just ignore it?

lament prism
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lol

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block them and delete the mesg

gusty moon
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so just ignore it?

lament prism
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yes

haughty valley
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@haughty valley did you try a clean OS install?
@vivid briar dont think that's openable at this time
@icy panther What do you mean? can DM me?

icy panther
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I mean if you tried to reinstall your Operating System (Windows most likely?) and then trying to download Tarkov launcher. If you just need the launcher though, I can give you a link

haughty valley
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that would be awesome man

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i just need the launcher i think because i dont have the option to download it

icy panther
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sent you the link @haughty valley

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dunno if it'll work or if you can login from that
GL

haughty valley
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thanks dude!!

kind wigeon
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Any mods on in here?

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Anybody in here at all?

scarlet siren
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possible that the support service is almost non-existent? I have been asking for assistance for days and I am not being taken into consideration, what should I do ?? I paid like all this game, I ask for a minimum of assistance, it is not possible to be forgotten like this ... I am very disappointed and angry. Is it possible to talk to someone even in private about my situation?

icy panther
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This channel is not for "official support" from battlestate - this is just a channel for experienced players to help other newer players with some issues - technical stuff should be handled by ticket

hardy dagger
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Same issue. Support is like it wasn't there.

half laurel
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where do you report cheaters?

scarlet siren
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I know,but i need to talk with someone can help me...i've send 4 mail and i'm waiting for??

hardy dagger
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Well i bought EoD on 31.05 and still not get it

scarlet siren
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they steal my account and no one can help me...is not possible this situation...

hardy dagger
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I will wait one more day and than go refound from Xsolla

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Oh

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in your case you need to wait for them

signal bloom
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for the flea market if you buy something off of there it loses the found in raid status? I assume this is intentional or is that a bug?

hardy dagger
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It lose

alpine robin
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It’s intentional, otherwise people would buy all things for quests that need found in raid status, instead of playing the game how it’s currently designed

kindred moat
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cant invite other people to labs?

topaz iron
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Can a dev PM me? I have a bit of a potentially big problem.

lament prism
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where our report system they said that was suppose to be in this stupid patch

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legit this game is just spawn,die,spawn,die,spawn go back to the old update 12.5 that better then shitty 12.6

dry sundial
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!report

unkempt krakenBOT
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Hello @dry sundial,

We do not take reports of cheaters here on discord.
In order to report a cheater, please record your game and post the video in this topic :

https://forum.escapefromtarkov.com/topic/98098-cheater-video-report-megathread/

Please refrain from accusing anyone here on discord to avoid provocations and conflicts.
Thank you!

visual badge
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Evening from South Africa, found an interesting UI error in the menu's. Seems to be resolved by restarting the game client. Completed a raid on customs and when I tried to sell through vendors only Prapor was available, open and closed to have two Prapor's appear and then third time this happened:

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just a FYI

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enjoy your day

cursive wedge
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I got a bug where I only got prapor as trader and as I clicked on it I was lvl 23, but I got 43 mil Rouble and 53 mil euro
It was gone after restart but what's that wtf

cyan hawk
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Has anyone run into a bug where a player they kill seems to disappear or fall through the map?

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i killed a player in woods about zb-014, they had an annimation where they fell, and i saw their gun in the bunker but no body anywhere

vivid briar
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LOL NO

somber rivet
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is the hideout bugged cause I am not getting bonuses to stat recovery from upgraded stations

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as in health regen, energy regen, and water regen

vivid briar
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how do i report a player, and is there even a point? tarkov in australia is an absolute fucking joke at the moment.

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lol

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all the asian chinese hackers.... sucks man thats terrible

elfin pollen
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the battleye launcher keeps popping up help wont go away

vivid briar
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Anyone dcing us east coast today?

ornate karma
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how do i report a cheater

vivid briar
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you don't lol

somber rivet
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!report

unkempt krakenBOT
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Hello @somber rivet,

We do not take reports of cheaters here on discord.
In order to report a cheater, please record your game and post the video in this topic :

https://forum.escapefromtarkov.com/topic/98098-cheater-video-report-megathread/

Please refrain from accusing anyone here on discord to avoid provocations and conflicts.
Thank you!

somber rivet
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@ornate karma

elfin pollen
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why do i keep getting fail to install battle eye

tranquil vale
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Can we get a Buff to shotguns for God's sake

stuck moon
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Can’t upgrade to EOD, payment gets cancelled in website?

signal pike
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@stuck moon Please, try with other browser or other payment system

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If you have any issue contact Xsolla at https://help.xsolla.com/

stuck moon
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I tried contacting Them, they just redirected me to paygarden, who hasn't emailed me back in 3 months

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I tried with another browser, no luck

obsidian swift
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!report

unkempt krakenBOT
#

Hello @obsidian swift,

We do not take reports of cheaters here on discord.
In order to report a cheater, please record your game and post the video in this topic :

https://forum.escapefromtarkov.com/topic/98098-cheater-video-report-megathread/

Please refrain from accusing anyone here on discord to avoid provocations and conflicts.
Thank you!

random night
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I cannot invite people into my group in labs, is this a glitch?

desert badger
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I sold the ak for gun smith pt2 accidentally and now I can't hand in my ak?

carmine radish
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just got killed again by aimbot cheater for the 3rd time since the wipe fix yur anti cheat

thin sonnet
#

is there an issue to do with items found in a raid, I have a few keys that i picked up while looting through a raid, and when coming to sell them on the flea market, it wont let me. but they all came from coat pockets or off scavs during a raid?

distant sonnet
#

How do I re-enable the NVidia highlights that shows kills post-game?

tranquil vine
#

My friend may have just been banned from tarkov? Is there anyway he can check to see if hes banned or not?

#

He got a message while in a match saying he was banned by BE or something and whenever he tries loading into a game he gets server connection lost

distant sonnet
#

@tranquil vine If he wasn't hacking then he should try redownloading the game, battle eye included. If that doesn't work then he'll have to talk with real support.

tranquil vine
#

Okay thanks for the info

#

ill have him redownload and see what happens

distant sonnet
#

@tranquil vine I've been battle eye banned on R6 because some files were messed up, so that's always a possibility.

tranquil vine
#

Gotcha

#

I'm FAIRLY sure he wasn't hacking or anything. My brother was just helping him optimize his PC before the ban so he thinks that has something to do with it

atomic hull
#

\

fair kindle
#

Reloaded gun and character got stuck in reloading animation, couldn't drop gun, rig, switch weapons, reload, nothing.

#

Only fix was to DC

#

These glitches happen constantly and there are so many...

clear owl
#

Hey guys, my game is on an ssd, but after I back out of a looking for match, or get back from a raid, my game takes FOREVER to load the main menu, like usually 4 minutes. Any suggestions?

sullen geode
#

I just crashed mid game, can't rejoin, but have all my stuff I went in with????

tender stratus
spare nacelle
#

why is the website in german

vivid briar
#

@tender stratus cause u are capped at 3 up at a time at most

#

also I am not recieving my authentication code when i sign into my acc on the website any ways around this

tender stratus
#

i only have 2 on market

lone adder
#

I just got magically banned.

balmy musk
#

bitter sweet, advocate for banning cheaters.... get banned yourself. oof

lone adder
#

Definitely not the issue I thought I was gonna have today boofers

clear owl
#

Hey any idea why my loading screens take 4 times longer than my friends? Game is installed on SSD

nimble sorrel
#

@vivid briar i use to play on AU servers then stopped, its worse than playing in China.

north stump
#

Hi I have edge of drakness edition and I've done many quests with skier and something went wrong the rip went to 0.06 ??!

wooden bison
#

I can't log into my account on the website, it wont send me an Auth code. Tried for a week now everyday. It's not in my junk mail and it's 100% the correct email

exotic lake
#

Where do I go to report a hacker?

fiery dust
#

when i try to load in to the game it takes forever and is very laggy and stutters a lot, can anyone help me?

snow token
#

Is high matching times 'normal' again? Currently loading Customs at 12mins

young wing
#

anyone know how to fix my problem
when i load into raid my game just freezes
and i cant play
its so infuriating becuase when i try to play maps like customs or reserve i have to wait in spawn for like an extra minute
and by the time its done freezing im dead
and it happens at random

swift iron
#

??????????

north stump
#

[4:33 AM]
Hi I have edge of drakness edition and I've done many quests with skier and something went wrong the rip went to 0.06 ??!

#

i closed the game and open it again stil the same

fiery dust
#

when i try to load in to the game it takes forever and is very laggy and stutters a lot, can anyone help me?

vivid briar
#

I'm getting timed out every 3-4 matches, is this the same with anyone else? never happens in factory happens A LOT in customs, like 4 out of 5 matches

tall musk
#

it doesnt load the game

#

and gets stuck on that

vivid briar
#

wow sorry to hear that man, thats even worse than mine

tall musk
#

eah

vivid briar
#

SOMEONE look into MopnKnight21 has to be hacking the way he 1 tapped me and my friend with a pistol barely peeking

#

MoonKnight21

tall musk
#

dont report cheaters here....

sweet onyx
#

automatic server enable but the selected server that i connected show me poor quality error

vivid briar
#

helpful info thanks..where to report then

tall musk
#

!report

unkempt krakenBOT
#

Hello @tall musk,

We do not take reports of cheaters here on discord.
In order to report a cheater, please record your game and post the video in this topic :

https://forum.escapefromtarkov.com/topic/98098-cheater-video-report-megathread/

Please refrain from accusing anyone here on discord to avoid provocations and conflicts.
Thank you!

vivid briar
#

so im supposed to KNOW to record when a cheater is going to randomly show up and pop me in half a second....garbagwe

tall musk
#

well i mean if theres no proof than how can they know if there cheating?

#

if you use a geforce graphics card download geforce experience and if it happens a gain tap alt+f10 and it will save the previous 10-15 min of footage depending what you set it at

marble nacelle
lone basalt
#

Anyone having issues inviting friends where it doesnt send out any invite? No sound or anything. But you can still invite random players

#

nvm switching the time for the labs run made it work.

nimble geyser
#

Hello, I straight up lost connection to the server today and not only did I not get the chance to reconnect to the raid, but my character was heavily wounded afterwards. Why is that?

tall musk
#

@marble nacelle sometimes it takes a very long time synchronising just wait for it

random lantern
#

@nimble geyser means you died while you were dced

nimble geyser
#

F

topaz mountain
nocturne silo
#

i cant shoot

polar yew
#

yea well i load into my raid chamber my first round then server connection lost.

#

only to keep reconnecting and repeating

#

@nocturne silo you have to alt + F4 and relogin then reconnect and pray you dont get found

ornate ledge
#

i died in woods and went to traders and this popped up

#

so like...

#

wtf?

polar yew
#

glitched

#

happens, relog

floral oasis
#

anyone know why the game locks my 144hz monitor to 60hz?

verbal sorrel
#

Dudes name was kaizun

floral oasis
#

oh the stupid config file changed my refresh rate to 60hz

verbal sorrel
vivid briar
#

The official game is crashing a lot for me and it does it with a main freeze of the screen and after that the game continues running but I have a frozen frame and I can hear myself moving and doing stuff.
Do you have any clue of why it can happen?

charred dragon
#

Yo any1 know how to fix the BP Depot questline

#

I completed it but it says plant a marker on tank no3

#

Yet, when I try, it won't let me plant a marker on the tank.

#

Kinda sucks becuase it stops my progression on his quest line.

vivid briar
#

Try clearing the cache from the launcher

gentle coyote
#

my friend bought upgraded to EOD last wipe and had his gamma and everything, but this wipe the game considered his profile standard this wipe

#

is there a known fix for this?

vivid briar
#

afaik you have to contact support, it happened to another guy that ranted about it on reddit

cobalt kiln
#

i just lost all my gear due to server error or something like that

#

i was getting in the server, playing for 1 minute then it was disconecting me again

#

how do i prevent this?

#

have no issues in other games, my internet speed and connection tests are doing fine, so its tarkov

floral oasis
#

nvm im back to 60hz on my 144hz monitor? any fix?

wooden prism
#

Did the ping kick limit get changed from 250 down to 200?
Usually I can play on California servers, with my friends there (I live in Melbourne, Australia), but today I keep getting kicked

hot locust
#

first time playing post wipe but is it normal now for queue times to be 15 minutes only to get spawn killed in 30 seconds?

cobalt kiln
#

Did the ping kick limit get changed from 250 down to 200?
Usually I can play on California servers, with my friends there (I live in Melbourne, Australia), but today I keep getting kicked
@wooden prism me too, same thing

wooden prism
#

@cobalt kiln are you in Australia?

cobalt kiln
#

Nope, Brazil, using south of US servers

#

It gets 200 ping for one second and its enough for the server to kick me out, which is ridiculous

steel olive
#

does anyone know how to decrease loading times

cobalt kiln
#

solo queue, use automatic server selection

steel olive
#

ok thanks

agile wave
#

What's the best way to report hackers?

lean glade
#

Same^

cobalt kiln
#

forum

lean glade
#

just got naded 3x while prone in a bush eating on customs waiting for someone to walk by for pistol kills. They don't hit so he shoots me through the grass directly in the head. Not even trying to hide it.... and the username " P-d0B34r" ...c'mon

spare ibex
#

Hey I need some help with logging in, I cant get the code to send to my email and its really annoying me, any way I can fix it?

wooden prism
#

@cobalt kiln youre getting kicked at 200?
It was 250 right?

cobalt kiln
#

@cobalt kiln youre getting kicked at 200?
It was 250 right?
@wooden prism Used to be, now if you go over 200 you get f*cked

wooden prism
#

@cobalt kiln did they announce a change?

cobalt kiln
#

at least from my experience

#

nothing on changelogs

#

we re not the first guys complaining about this though

wooden prism
#

@cobalt kiln I was playing yesterday and the day before and was fine as long as I was below 250. Today is the only day that Ive been kicked at 200

cobalt kiln
#

me too

#

i wish we had a real BSG employee or representant to give correct info about this

willow cloak
#

Is there any way we can get it pushed back to 250?

#

I would very much like to play with my friends...

mystic gorge
#

is it possible to report someone

#

i have a clip as proof

willow cloak
#

Didn't the Devs say they were gonna not mess with the ping caps as it was?

deft prism
#

if i upgrade medstation to lvl 3 and then therapist becomes lvl 2 what will happen to medstation lvl 3 will it downgrade

abstract badger
#

is someone able to help me i need help with trying to buy Escape From Tarkov it won't let me buy it.

full adder
#

Has anyone ever had the issue β€œdownloaded file cheksum does not match” as soon as the download is about to finish?

lone quiver
#

Que times bad?

willow cloak
#

Is there anyway to reach out and form a complaint about the new pingcap at all?

normal talon
#

Is there ever a planned fix for scavs infinitely spawning or is Nikita gonna call that a feature?

gilded yarrow
#

where or who do i speak to about reporting someone

normal talon
#

!report

unkempt krakenBOT
#

Hello @normal talon,

We do not take reports of cheaters here on discord.
In order to report a cheater, please record your game and post the video in this topic :

https://forum.escapefromtarkov.com/topic/98098-cheater-video-report-megathread/

Please refrain from accusing anyone here on discord to avoid provocations and conflicts.
Thank you!

abstract badger
#

i need someone that can help me get someone from tech-support or thinks that they can help me with my problem i am having trouble trying to buy tarkov

#

??

willow cloak
#

I would like to place a complaint on these new ping caps, the 250 ping cap already made it hard enough to play with friends. Now with it being even lower I am completely unable to join ANY of my friends on the game. Which was a lot of the actual fun.

fathom ferry
#

What is up with this broken system of not found in raid. I just looted a bunch of ammo from a raid and went to put it up on the market and it said "item not found in raid" how tf is it not found in raid if all of them were not given to me and were found in a ammo crate!

odd jetty
#

Is anyone else having the problem where the game crashes everytime you load into a raid?

severe gale
#

anyone here playing from australia ? I kept getting high packet disconnection

charred dragon
#

Hey guys, my BP Depot quest glitched, and will not let me place a marker on any of the oil tankers. Anyone know how to fix this? Also, I sent a support ticket but figured I'd ask in here as w'ell.

#

kinda sucks cause I cant move on with prapor's quest line

fathom ferry
#

Cant send any invites for labs right now what is going on.

proper vapor
#

Anyone else getting long loading times after the raid?

floral thunder
#

looking to sell a virgin eft profile standart edition. paypal only please dm

upbeat vault
#

looking to sell a virgin eft profile standart edition. paypal only please dm
@floral thunder Account reselling is most likely against tos πŸ™‚ "4.2.10. To dispose or otherwise transfer the Account or acquire another User’s Account, including by means of exchange or gift."

mild grove
#

how do i report someone

vivid briar
#

!report

unkempt krakenBOT
#

Hello @vivid briar,

We do not take reports of cheaters here on discord.
In order to report a cheater, please record your game and post the video in this topic :

https://forum.escapefromtarkov.com/topic/98098-cheater-video-report-megathread/

Please refrain from accusing anyone here on discord to avoid provocations and conflicts.
Thank you!

vivid briar
#

or if you're talking about somebody on our discorrd you can do it via the modmail bot (top of the user list)

#

@mild grove

sweet rose
#

I have no option to link my twitch

strong hedge
#

any1 else loosing connection to raids every other raid or so ?

#

Laggy meny ? cant flicker throu venders as fast as before

#

before the countdown timer starts Tarkov minimizes to desktop and reopens in new resolution

fathom ferry
#

!report

unkempt krakenBOT
#

Hello @fathom ferry,

We do not take reports of cheaters here on discord.
In order to report a cheater, please record your game and post the video in this topic :

https://forum.escapefromtarkov.com/topic/98098-cheater-video-report-megathread/

Please refrain from accusing anyone here on discord to avoid provocations and conflicts.
Thank you!

vivid briar
#

in some matches grenades dont have explosion sound

half briar
#

@vivid briar if thats happening it might be game files or your internet aka lag

vivid briar
#

prob something with files, cuz my connection is g00d

half briar
#

then i would recommend a reinstall

#

i had that problem in 0.10

brittle spoke
#

does anyone know why i cannot select any servers in the launcher? it says server list empty..

half briar
#

its a glitch right now i have it to

#

will be fixed at alter date

#

@brittle spoke

brittle spoke
#

uch

nova ledge
#

is there a way to get into contact with BSG through this discord? I was banned and I don't know why, but I know 100% that I have never done anything against TOS

desert badger
#

Mechanic won't accept this. Can someone help, it's not the ak he gave me at the start of the quest

quick idol
#

@desert badger wrong AK model
u need aks-74U
u have aks-74UN

desert badger
#

hahahahha

#

omg, yup that'll do it

#

thank you @quick idol

lost warren
#

Is there anyone else experiencing "Server list is empty" report when trying to choose servers?

ornate matrix
#

@warm monolith type !report

warm monolith
#

!report

unkempt krakenBOT
#

Hello @warm monolith,

We do not take reports of cheaters here on discord.
In order to report a cheater, please record your game and post the video in this topic :

https://forum.escapefromtarkov.com/topic/98098-cheater-video-report-megathread/

Please refrain from accusing anyone here on discord to avoid provocations and conflicts.
Thank you!

warm monolith
#

Rip. i don't have a video.

verbal raven
#

anyone else showing server list empty?

lost warren
#

anyone else showing server list empty?
@verbal raven yeap, just mentioned it about 15 minutes ago

sly panther
#

i meet too

#

server list empty

hard slate
#

Could someone help me when i open up the tarkov launcher i was told there is a critical update but when i click restart i get this

quick idol
#

looks like a wrong file location sellected?

#

is the game installed?

desert inlet
#

if you die to a hacker and they get banned do you get anything back?

quick idol
#

no @desert inlet

desert inlet
#

rip 5 hackers man big sad

lost warren
#

the problem i had has got fixed, thanks to the new update

Is there anyone else experiencing "Server list is empty" report when trying to choose servers?
@lost warren

hard slate
#

@quick idol it is installed

quick idol
#

intergrity check?

eternal nimbus
#

hey where can i report a cheater ?

#

!report

unkempt krakenBOT
#

Hello @eternal nimbus,

We do not take reports of cheaters here on discord.
In order to report a cheater, please record your game and post the video in this topic :

https://forum.escapefromtarkov.com/topic/98098-cheater-video-report-megathread/

Please refrain from accusing anyone here on discord to avoid provocations and conflicts.
Thank you!

cinder summit
#

This is probably ask alot here and sorry in advance. But where can I check If my payment is still in process. In paypal nothing was withdrawn and I heard the process can take a long time. I just want to make sure that the payment is processing, so that I dont buy the game accidently twice.

formal void
#

hey @mellow tundra i have an issue with another player using the discord to spam and be annoying

prisma palm
#

how is the client performance after the latest technical patch?

hard slate
#

intergrity check?
@quick idol i cant even get into the launcher

vivid briar
#

anyone know if its possible to have unity use less gpu ? with tarkov its always at like 90-100 % usage even just in the menus and well my gpu is running hot af, like 90Β°c hot , even just chilling in menus, that cant be right

#

literally just in the tarkov menu

ornate matrix
#

hey @mellow tundra i have an issue with another player using the discord to spam and be annoying
@formal void dm the modmail

formal void
#

I did just in case

vivid briar
#

dont want to be this guy but there video in youtube about hackes and they selling it to other people

rocky saddle
#

Hacking in tarkov is a disgusting inhuman act of terrorism lmao

vivid briar
#

4 hackers in 1 day

#

smh

cinder summit
#

@vivid briar does it also happen in other games?

strong hedge
#

loosing conneection all the time from raids wtf iis this

vivid briar
#

nah just in unity games

strong hedge
#

any1 else loosing connection from raids all the time ?

near cove
#

Profile data loading takes about 5 minutes for me each time I boot the game up. I recently built a new computer, 10th gen processor, 2080TI gpu, 16g ram etc.

vivid briar
#

how long before support on website

upbeat vault
#

@vivid briar Your GPU running super hot isn't tarkov's issue. R9 390 runs warm always (depending on cooling solution). Clean off the dust / reapply thermalpast

vivid briar
#

trust me its a unity thing, ive had it in other unity games aswell

ebon crag
#

hey guys can anyone here help me with the problem of not getting the promised items after the EOD upgrade?

rose geode
#

Yeh, i have the same issue @ebon crag

#

I got the nametag but i am not receiving the message in which you get your upgrades (according to Google)

mighty rune
#

why is there barely any scavs on Shoreline now, should be loads it's a big map and people just hatchet to resort without encountering single scav

primal coral
#

i took a big break from the game and when i come back i forgot my password but when i try to change it ,it says my email cant be found and im 100% sure its the right email

#

anyone know whats going on?

mighty rune
#

@primal coral they sent out a message the other day regarding an increase in account theft

#

not sure you've been impacted but possible

primal coral
#

oh ... i contacted support like emailed them do you think theyll do anything about it? i know my username n shit

ebon crag
#

I got the nametag but i am not receiving the message in which you get your upgrades (according to Google)
@rose geode Well at least i am not the only one who paid 100 euros for nothing?

rose geode
#

They might if they respond

primal coral
#

im sure theyll respond just idk what time they do respond

rose geode
#

If i ain't getting it imma just refund through Paypal

#

I've seen way too many people who have been waiting for over a week and still no response so we'll see

primal coral
#

yikes

vivid briar
#

i been send links of thos jerks selling hacks to moderators in hoping for them to counter it and banned thos inhuman jerks

rose geode
#

Are there even Devs in here with the power to fix stuff or?

wispy girder
#

what is the ping tolerance ? whats the max cap ?

near cove
#

@wispy girder 250 I believe.

vivid briar
#

how do i refund

#

you dont

#

devs are russian, no refunds

acoustic burrow
#

pitch black, behind bushes, and instantly dead

sour portal
#

can you report someone for having the N word in their name ?

nimble sorrel
#

@sour portal no just pull up your panties. its only a word. Plus you can't put the Ni word in a name due to BSG's filters.

rose geode
#

Lol

willow cloak
#

Any word on the ping cap being brought back to 250?

#

Any mention of it being returned to that cap or is it still stuck at 200

ebon crag
#

i think everyone is kinda asking for literally any word to anything right now

granite dagger
#

ping wont make a difference when the servers are made from chocolate

willow cloak
#

I just want to be able to play with my friends, I can handle the hackers and stutters to a degree sure, but I literally can't play with ANY of my friends with this new ping cap, they need to return it to 250

granite dagger
#

250......i am in Egland and play with yankies and my ping is only 140 playing in thier servers

willow cloak
#

I don't get many giant spikes in lag, very rare but I just want to play with my friends back home.

#

I'm in Japan unfortunately. So I don't get those good servers.

granite dagger
#

try living in UK... we get what ever servers are left laying about....

brisk moth
#

more server in japan and singaporeeee long queue πŸ’”

willow cloak
#

Exactly ^, I really hope word gets passed to return to the 250 cap. I want to play with my friends again...

brisk moth
#

morning easy queue night 15mins minimum

errant helm
#

'server connection was closed due to low connection quality' - you guys are crazy to limit that shit to 200 cap. i can't play with my folks in NA while in EU.

#

how this shit supposed to work where i can play with my friends from NA while im EU in other games but not in tarkov? why it's always BSG that puts shit like that?

rose geode
#

I'm in EU too but when i play with NA i am around 120 ping so no problems

granite dagger
#

it works for them and thats all that matters.. they got your money.. what ya gunna do

errant helm
#

on some of the servers i'm playing around 150 too @rose geode sometimes, 120-130.

#

but this is really close to being basically unplayable

brisk moth
#

more more servers πŸ’”

rose geode
#

I'm just waiting to get my EOD edition upgrades....

granite dagger
#

its unplayable now with hackers and desync.....

errant helm
#

i'm pretty sure this traffic is forwarded through their fucking servers and i'm gaining additional values

granite dagger
#

i have said that all along

errant helm
#

it's just stupid.

granite dagger
#

@errant helm

willow cloak
#

I just want it to be brought back to 250, that's all.

granite dagger
#

there is no way i have a 24 ping on a london server and then get the desync that i do.. obviously a repeater

errant helm
#

Yeah.

chilly lion
#

Got disconnected 5 times in a row due to "poor connection"

torpid panther
#

yo

#

are they kicking with 200 ms now?

errant helm
#

Yeah. They are.

willow cloak
#

I just wish there was some word on it, they shadow implemented it. @torpid panther yes they are

errant helm
#

Fucking stupid.

chilly lion
#

Wtf

torpid panther
#

You only put 1 server for us in our contry we have to stay 20min in queue waiting for a fucking match while streamer gets 1min queue are you fucking serious?

errant helm
#

It's always like that, BSG is pulling this shit again against normal players rather than fight cheaters in other way.

granite dagger
#

80million pop... 1 20 man server....logic

willow cloak
#

They said they weren't going to try and adjust the ping cap any further, because they knew about people like us needing a few servers.

torpid panther
#

I did not pay fucking 150 bucks for a shit service like this, fix this fucking thing please, the CHEATERS ARE CHINESE FUCK THEM, not us normal consumer

willow cloak
#

But then they shadow lock it at 200ms with out a word, I am just upset because I honestly love the game.
I do.

errant helm
#

My ping is normally 6 to DCs in Warsaw. In tarkov launcher is 14.

granite dagger
#

the chinese hackers make bsg a shit of money .. WHY would they ban them...

chilly lion
#

I have 150 ping but it jumps to 300 sometimes

willow cloak
#

I am a happy customer but when they add these ping locks, it makes it frustrating because I wanted to play with my friends. And it feels like my voice or my complaints won't be heard.

errant helm
#

Is there any chance to get an answer from someone from staff? Where is community manager in this sort of situations?

granite dagger
#

hahahahahaha

willow cloak
#

Not sure? Couldn't tell you. I genuinely hope they revert back to the old ping cap.

rose geode
#

<@&551452465233657859> Hello?

willow cloak
#

They can't fix anything, but I hope there is a way to archive and log these complaints.

granite dagger
#

yep filed under B1N

willow cloak
#

So someone higher can see it and push it up the line, and let them know that the ping cap is now a voiced issue.

torpid panther
#

<@&551452465233657859> HELLO FIX THE PING, people getting kicked all the time, WE HAVE TO complete quests, cant wait 1hour in queue please, fix now we payed for this service fok

willow cloak
#

I want to continue supporting the game. I love the game. So I really hope staff or a dev can take our voices and fix the issue.

#

I wouldn't spam. It

#

They got the first ping already, spamming will just do nothing. Besides the mods themselves can't do anything.

icy panther
#

Discord isn't really the place to voice yourself then - only Discord mods here, no actual BSG staff.

rose geode
#

I'm here because they are ignoring my support ticket and my emails

willow cloak
#

Just gotta hope word goes up the chain.

icy panther
#

You're better off trying on Reddit - Nikita sometimes browses it - or the BSG forums, or making tickets. Not much will happen through Discord.
I know you guys are upset and annoyed, and understandably, but unfortunately moaning on Discord will have you moan to other disgruntled players and will just increase the levels of annoyance

#

The best people here in Discord to talk to about these would, in my guess, probably be the Community Reps - but I wouldn't go pinging them or moaning at them too much

granite dagger
#

or they get a bit upty and ban you.......power trip....

icy panther
#

Not really a power trip though; if they can't do anything about it - and it's been said that they're just here to moderate the Discord, not deal with game issues - and people just rant and moan and bitch at them constantly, they shouldnt have to put up with that. I'm a community admin for a small community myself so I know the kind of shit they have to deal with, and it can legit kill the mood for the entire day.

analog summit
icy panther
#

@analog summit i never had that, does relogging fix it?

granite dagger
#

lack of communication leads to that.. and the gaming community are not the ones to blame for that....so bitching both ways wont help.....i know the east hates the west.. but that polotics not gamers...transparency is the key.. dont be like china....mess up and cover up and denY IT.

glacial sinew
#

anyone else having issues getting into games, just stuck on matching for some reason

icy panther
#

I completely agree that lack of communication will lead to many a problem for the community, and rightly so - I'm just pointing out that moaning here in Discord is very unlikely to make yourself heard, and you're better off expressing your frustration on the BSG forums or on Reddit (where applicable)

willow cloak
#

Just submit a ticket.

granite dagger
#

AND FROM EXPERIENCE THAT IS A TOTAL WASTE OF TIME..

willow cloak
#

I just did right now. If enough tickets go up and voice it on other platforms it'll be noticed.

torpid panther
#

I just dont understand how this company works it just does everything in its power to fuck its players up. It should be american only game then, and streamers only also. At one point only streamer will play this. Because in other places queue time is 10, 20 min nobody wants to stay that much time with their hands up their asses

analog summit
#

have no idea this is new for me too, im gonna relog after selling some stuff on the flea. but the extra dealer functions normally

onyx dust
#

Hello guys, just wanted to know if there is a patch note somewhere about the 9x19 buff ?

icy panther
#

dont think so just yet, just keep an eye on the ballistics chart

tribal charm
#

again server problems ?

icy panther
#

not that i know of - im loading onto a raid now

onyx oxide
#

my games feel emptyy no scavs not even bodies anywhere

tribal charm
#

wel i just entereed game and got disconnected

#

and now i cant get back in sowes . connection lost to server

granite dagger
#

6,00 and still matching

tribal charm
#

after this patch games has been annoing aff

#

nice another lost loot cause of connection problems ..gj and thx

granite dagger
#

8

icy panther
#

you guys got automatic server selection?

granite dagger
#

fuk no......desync is soooo bad if i do that

icy panther
#

then idk why you guys having so many problems, i for one dont have any 😦

granite dagger
#

and it dont make any difference when its a repeater not a country origin server

#

11 mins still matching

barren granite
#

Do we need to open ports or anything for the game? I've had really laggy vendor menus and inventory outside of a raid since 12.6 launched.

granite dagger
#

welcome to the club

barren granite
#

Just sits there spinning.

granite dagger
#

so your back to fridays 7 hour update problem....

#

just asking........does this loading problem occur when your a bambi....ie game wont load.....or are you kitted with 500000rubles of gear....and get straight in......there is ingame coding to curse and mark players not carring a gun

#

game matching timed out after 15 mins

lilac prairie
#

does anyone else get a ripple effect going up there screen when playing tarkov

#

any ideas what may cause it

analog summit
#

multiple apps runnung

tough wyvern
#

Mosin is bugged. Loads 4/5 bullets trys load the 5th and you lose that bullet stays at 4/5. So everytime you reload your losing 1 bullet.b

analog summit
#

your graphics settings

gaunt granite
#

CHEATER please Ban, He runs directly at us at White Pawn, throws nades at exactly where my teammates are, and he one taps me in a place where it is impossible for him to know since i wasnt moving at all

onyx oxide
#

shot audio coming from off map help

icy panther
#

@tough wyvern that's not a bug, you put 5 rounds into the clip and the top round gets chambered. It holds 1 in chamber and 4 in clip if you reload in-game.
Once you're in your stash you can take out the internal mag, load 1 round into the chamber, load the mag up with 5 rounds, and then put the mag back onto the mosin, and effectively have 6 bullets in the mosin. Only works first time though, once you reload that's it.

tough wyvern
#

No you can keep reloading with out firing and you lose that bullet everytime. Just sit there and reload watch your bullets in your inventory @icy panther

icy panther
#

yeah, the bullet drops onto the ground, doesnt actually "vanish" - you're not really supposed to re-open the bolt without shooting

#

always been like that

#

if you open the bolt and there's still a round in the chamber it will automatically eject it - if it's an unfired round then ofc it drops onto the ground

dreamy spindle
#

Bruh
I killed a chad at factory then got high packets loss

#

bet im dead when i reconnect
good tarkov

#

Does anybody know what the "high packets loss" thing depends on?
Fortunately nobody came where i was lol

runic shoal
dreamy spindle
#

I dont want it to happen again

#

CHEATER, killed all 5 of us instantly on Labs
@runic shoal do you have proof?
If you have a video of him you gotta post it on the reddit thread

tranquil ingot
#

my friend can't load into the map and he gets a can't load bundle "customs" error

#

any idea how to fix

runic shoal
#

unfortunately not, @dreamy spindle , none of us were streaming/recording at the time

#

but he flew around the corner and killed all of us instantly, and we were all wearing our best gear

dreamy spindle
#

unfortunately not, @dreamy spindle , none of us were streaming/recording at the time
@runic shoal I feel you man
Sadly you cant get him banned without proof

#

You should install medal, it records the last 15 seconds just by pressing a key (you can change the time it records to two minutes)

median rose
#

i keep getting disconnected every time i join raid either it says game aborted or connection error

hard seal
#

im in raid and i killed all of reshalas guards but he himself is not moving and he wont die to anything (grenades,bullets,melee)

vivid briar
hard seal
#

extracted from raid and it says I killed reshala but he was still very much alive when I left?

icy panther
#

sometimes it bugs out

severe garden
#

2 matches in a row now were scavs are bugged out walking in the same spot and are invincible only a couple scavs though some keep moving and shooting

nimble sorrel
#

@tribal charm I have had 5 server disconnects in a row. then when you get a good server, you get one tapped by a pistol guy from 100m through bushes in the head. so i feel yah

nimble sorrel
#

Skier - Flash drive mission is bugged.

vivid briar
#

support has left an email pertaining to my account security unanswered for like two weeks

stiff jackal
#

is this the correct place to ask about graphic settings optimization support ?

icy panther
#

this isnt official BattleState Games support - this is just a channel for experienced players to help other players with certain issues

#

we'll do what we can, but if you looking for help from BattleState games specifically then probably not the place

stiff jackal
#

i don't need like official support, i was just wondering if you guys could help me out figuring out some nice settings to make the game run better

icy panther
#

what are your specs, cpu/gpu/ram

stiff jackal
#

RAM: 32Gbs at 2400mhz
CPU: i7-5820k at 3.30GHz

icy panther
#

ssd?

stiff jackal
#

i have an ssd yes

icy panther
#

is the game on the ssd? lol

stiff jackal
#

yup

icy panther
#

whats your FPS like in customs, on average?

stiff jackal
#

it's weird

#

around 40~60 but never constant, it shutters quite a bit

queen shell
icy panther
#

TAA to normal

#

sharpness maybe to 1.0 to compensate

#

and fullscreen mode

#

@stiff jackal try @queen shell's settings with my adjustments

#

since that's pretty much what I have too

stiff jackal
#

how about nvidia control panel stuff and game settings menu as well ?

queen shell
#

I got those from a streamer, but I think he runs a 20XX gpu

#

thx for the tweak

icy panther
#

np, lemme know if it works good

stiff jackal
#

@queen shell could you show me your "GAME" settings page ?

icy panther
#

As for Nvidia control panel stuff, just make sure the graphics side of things are assigned to your GPU and not just on "auto" , and go for "performance" mode on power settings or whatever

queen shell
icy panther
#

As for the Game tab, i have Auto RAM cleaner enabled, FOV at 50 and "use only physical cores" enabled too

#

(going for dinner, afk)

queen shell
#

hmm, will try that

hallow heart
#

As for the Game tab, i have Auto RAM cleaner enabled, FOV at 50 and "use only physical cores" enabled too
@icy panther auto ram cleaner will just make you stutter more

icy panther
#

i hardly get stutters as it is, not a problem for me

#

afk for real now xD

stiff jackal
#

@hallow heart oh really? I might try to disable it then πŸ€”

queen shell
#

I don't use auto ram cleaner since my game never went past 12gb, even with those memory leaks

stiff jackal
#

my only problem is shutters/fps drops

#

because when everything it's fine it runs at 60fps easily

hallow heart
#

yeah

#

auto ram cleaner does

#

that was my problem also

vast mirage
#

I see matching times are as long as just after the wipe

tribal charm
#

can u fix the thign that when ur teamates are in game but u still sit and wait for session start ?

vast mirage
#

that is dependant on your connection mate

#

and what % of your pc is made of wood

#

having it on ssd helps

brazen shale
#

Did they lower the number at which you get kicked for high ping? It is really hard to play with friends in the UK from the States without getting kicked. My ping never goes above 250 but hovers around 180-225 and I am getting kicked. We all used to be able to play together

prime plaza
#

Anyone else have insurance items disappear after getting an error saying there was problem moving the item?

brazen shale
#

@prime plaza Yeah it happens. You need to close the game and reopen it and it should be back in the mail

vast mirage
#

no, but my current scav matching time is over 12 minutes

prime plaza
#

ahh ok

vast mirage
#

(β•―Β°β–‘Β°οΌ‰β•―οΈ΅ ┻━┻

prime plaza
#

i usually always back out after 5 mins and try again

glass crag
#

any1 else experiencing lagg ?

hushed plover
#

was twice tapped in the thorax without hearing a sound of shots. nice hacker

analog summit
#

desync or hacks

zealous mulch
#

every time i try to load in a game my game crashes how do i fix that

vivid briar
#

Nice, been waiting for 50 min a match. Still haven’t found ;1

tranquil ingot
#

!ammo

unkempt krakenBOT
acoustic goblet
#

tarkov sucks pls cunts fix your fucking sevrer 5 years and you cant do it wtf is going on with bsg

tender marlin
#

Hey guys, is it bannable to use a third party mouse acceleration program?

sullen pulsar
#

Hello there can some one help me?

charred carbon
#

Anyone know if topfeeding is planned for more guns? (sv98, 366tkm rifle, etc) and if stripper clips are planned (sks, mosin)

#

tarkov sucks pls cunts fix your fucking sevrer 5 years and you cant do it wtf is going on with bsg
@acoustic goblet k thx

regal temple
#

Anyone able to help with a problem im having with my game?

charred carbon
#

What problem?

idle hedge
#

When trying to open it. Did sth like this happen to anyone before? Is there a possible fix?

sullen pulsar
#

I am getting this error. What is this i have a good internet

regal temple
#

Na my problem is more to do with my key, i bought my game from G2A but now its stopped working and i need someone from support to verify it, turns out i got sold a trial key rip

slender barn
#

ok so, from my start in this wipe a weird issue has been happening

#

my load times are substantially longer, i have a black screen when transitioning in for a unusually long period of time, and i always spawn in desynced in such a way that other players can see me, but i can only see people running in place in the positions they were in when i faded in

#

any assistance would be appriciated, please ping me if you respond as i have this discord muted due to high traffic

hasty pier
#

anyone having issue with change scope magnification Lalt+RMB

slender barn
#

oh, in addition, the game no longer likes alt tabbing, to the point that it can cause a out of memory BSOD despite my 16GB of ram

vivid briar
#

@sullen pulsar if your ping is too high for a certain amount of time you get kicked and you get that error message

sullen pulsar
#

@vivid briar i was playing with my american friends all year and only now i am getting this error whats going on? New update?

slender barn
#

ping limit reduced to 180 instead of actually implementing lag compensation, its an easy fix, but by no means a good one imo

split bluff
#

What the hell is this? First time this happened, played earlier today and everything was alright

sullen pulsar
#

@slender barn where is that patch note. And why did they did it? I cant play with my friends any more?

slender barn
#

its in a official statement, i cant remember what one, but the ping limit used to be 200-250~ its now 180

#

planning to be moved to 140-150

#

because lag compensation too hard

trim pike
sullen pulsar
#

@slender barn what is lag Compensation???

vivid briar
#

Hi guys, I am pulling my hair out rn. I keep getting disconnected randomly throughout matches, making the game actually unplayable. I tried reinstalling, clearing cache, switching servers, playing through a VPN, without a VPN.. I'm at a loss. Anyone got suggestions?

ornate matrix
#

@trim pike Please make a Bug report in the Launcher with the Video link attached.

plain egret
#

Switch to the servers you get good ping with at the launcher

digital fractal
sullen pulsar
#

@Unwanted Highlights#8606 ppl said that the ping limit is redused to 180.

queen shell
#

I'm stuck in this for 5min already

charred carbon
#

alt f4

#

if it does that for more than a minute alt f4

queen shell
#

so you're telling me my PMC is already there, like a vegetal?

digital fractal
#

Is there a fix to my problem?? It won’t even let me reinstall the game in the launcher.

acoustic goblet
#

99% death only headshot wtf is going on with this trash game ?

queen shell
torn island
#

the account was bought in europe, whats wrong here?=

nimble light
#

Hey guys, is there anyone who understands wireshark who could help me with a couple questions?
I am trying to monitor my packets cuz someone told me to do that as it might be the cause of my very frequent disconnects. Trying to understand what that means

analog summit
#

means your data connection has issues

#

games have upload and download running. your dowloading game data constantly and sending your data back packet loss means the data going back isnt making it back 100%

trim pike
#

@ornate matrix i tried, and it didn't let me, so.i put it here

ornate matrix
#

@torn island Are you sure that you bought an EU version? If yes, then contact the Support.

torn island
#

Thanks, I'll try to reach the support

queen shell
#

Nope, the only other servers I can select are with 150+ ping

#

there is only one Brazilian server, and by the way, other latinos have to use it too.

#

Just now nikita said in the reddit post against cheaters, that they have a ping limit of 180, and plan to lower it to 150. Even if I could select miami server right now, It will soon be out of reach for me too.

sharp hollow
#

@trim pike Hope that bug report with the sks is a joke, that's how those guns work IRL

digital fractal
#

it wont even let me uninstall the game wtfff

odd ice
#

has bsg changed the max allowed ping from 250 to 200? i keep getting kicked at 210 when it didnt do that yesterday

sharp hollow
#

Yep, ping is now 180 at max

#

it's set to be around 150 max soon. Absolute mistake in my opinion

odd ice
#

well i guess i cant play with that fun group of friends anymore

sharp hollow
manic isle
#

anyone know how to hotkey meds?

queen shell
#

@sharp hollow If I were you, I would refund the game. Not being able to play with <100ms is unacceptable. Here I am complaining about our one single Brazilian server that is burning right now...

sharp hollow
#

Anyone got info on how to refund the game?

#

Also lol @trim pike
If you do a bug report, you should at least research if your "Bug" is actually a bug. Insulting me in dms and then blocking me for telling you that isn't a bug is beyond childish.

copper temple
#

pls。 need easy Report in game.non in dc or Forum in game (Report )in game

odd ice
#

i dont know if they do refunds on this game

copper temple
#

Find player have kill you . right click REPORT

#

@pastel girder

dry zenith
somber walrus
#

Question have they found a way to fix the botting the flee market issue

unkempt krakenBOT
#

@dry zenith, you left PMC.

digital fractal
#

There is no fix to my issues reee

dry zenith
digital fractal
#

I guess im gonna make a ticket cause it wont even let me uninstall the game

#

I submitted a ticket with the launcher problems after the latest update.

vivid briar
regal temple
#

@ornate matrix do you know how long it takes fora reply support from battlestate takes?

ornate matrix
#

Could be quite abit of time

dull light
#

@here can we get a channel dedicated to requests/wish list/improvements/fixes? If something like that already exists can you point me to it? Also, if needed I would help moderate that channel so we can keep duplicates/things that aren't really an issue to a minimum. I am hoping this channel could be used for future Q&A with BSG.

ornate matrix
marble stone
#

yo wtf going on with tarkov?

#

those weapon parts was found in raid just now i did also a quest as pmc and i cant sell them on fflee market is thhere anything im missing?
i found those parts in weapon boxes

vapid hedge
#

I just got doinked by a hacker on reserve, where can I do reports again?

#

I'm not mad, just utterly dissapointed

marble stone
#

im getting killed in labs by hackers everytime i go from 5 raids i survived only 2 all 3 other matches entire loby died in a minute by one dude

vapid hedge
#

Yeah I was on reserve, inside a tower, ducking and I was already suspicious because I hear faint pistol shots in the background and sure enough I get doinked in the head twice. Lost my brand spanking new SVD too. I'm not mad, just feelsbadman

marble stone
#

i can feel u

vapid hedge
#

I thought I was bugged too since all of the sudden my arm takes damage from nowhere. I didn't even hear like bullet cracks or anything.

marble stone
#

what about items i found in raid

zealous ledge
#

gone

marble stone
#

cant sell them on flee market why is that?

zealous ledge
#

Did you die?

marble stone
#

nope

zealous ledge
#

Whatchu wanna sell?

marble stone
#

just finished a quest and went out also looted some weapon bixes

zealous ledge
#

So weapons?

marble stone
#

weapon part also an AK and some other stuff noone of them are counted as found in raid

zealous ledge
#

lvl 15 ma dude i am 9 and fucking frustrated

marble stone
#

i do have flee marker it just doesnt work

zealous ledge
#

Did you bring the weapon in the raid or did u loot it

marble stone
#

i looted it

zealous ledge
#

Did you take the gun into another raid?

marble stone
#

i still have my weapon that i took in raid not talking about that im talking about those items that i found in raid

#

no man just went out of raid and cant sell

zealous ledge
#

Okay very weird

#

I can't really help you couz i dont even have the flea market yet

marble stone
#

ive been selling stuff since i got market

zealous ledge
#

Did you have a run through

marble stone
#

yeah

#

just went for quest quick

zealous ledge
#

Bruh there you have it they added the thing where if you have a run through you cant sell items on the flea cuz of Hatchet moffas

marble stone
#

OMG

#

thats kinda bullshit ffs

zealous ledge
#

You need to be at least 10 mins in the raid or get 700xp

#

600xp*

marble stone
#

i went geared btw ffs

zealous ledge
#

That doesnt matter

marble stone
#

allright thx for letting me know on that gna keep on mind on that next time

#

yeah but if they try to prevent hatchet moffas this is not the right way but anyway

zealous ledge
#

Ye so either get 2 kills/10mins in Raid/Loot the whole raid

acoustic goblet
#

now waited 30 min for game nothing

marble stone
#

@zealous ledge thx bud imma know that from now on

zealous ledge
#

Always a pleasure to help

odd oriole
#

I have a problem with scav raids, every time I play scav I spawn in Dsynced

vale lantern
#

why does reserve lag so much

#

but every other map is perfectly fine

charred carbon
#

@vale lantern newest map

vale lantern
#

?

sharp hollow
#

Go for it

#

Yea, it's a joke atm

#

Not sure what they're trying to do, punishing their player base in a poor attempt at hindering hackers

spare ibex
#

Hey there! im very sorry to bother you all but i cant seem to get my verification code to send to my email, can I get some help?

sterile grove
#

Is anyone here? I need some help, I bought EOD around november, when it was on sale, and now its just gone, I havent played since february but still

open vigil
#

Uh anyone know if the guns for punisher part 5 need to be found in raid?

errant helm
#

nope @open vigil

open vigil
#

You dont know or they dont have to be found in raid ?

errant helm
#

they dont have to be found in raid

open vigil
#

Ok thx

cobalt nacelle
#

nvida highlights is not working for me for some reason

sterile grove
#

Use shadowplay

#

or windows recorder

willow cloak
#

Any update on the Ping cap?

hard storm
#

Ping limit is 180, right now

willow cloak
#

They lowered it even more??

elfin pollen
#

yo these scavs with stealth nades are ridiculous

hard storm
#

Not yet but planned, sir.

willow cloak
#

Is this going to be temporary?!

sterile grove
#

@hard storm Do you know any fixes?

hard storm
#

Is this going to be temporary?!
@willow cloak Yes. Right now ping limit is 180, we plan to limit it to 150-160.

willow cloak
#

I'm sorry, but that is absolutely atrocious.
The 250 ping cap was fine as it was, I was still able to play with my friends back home. If they're lowering it even further I won't...

I don't think I can continue to support the game if this is the case.

hard storm
#

@hard storm Do you know any fixes?
@sterile grove For example?

sterile grove
#

I need some help, I bought EOD around november, when it was on sale, and now its just gone, I havent played since february but still

vivid briar
#

so I am confused

sterile grove
#

copy/paste, I did have it last wipe and everything

vivid briar
#

I bought the standard edition on escape from tarkov

willow cloak
#

I will be absolutely unable to play with any of my friends back home. As with several. People, I alone, know.

hard storm
#

Please, send us report via launcher @sterile grove

sterile grove
#

I requested a support ticket already a few minutes ago

vivid briar
#

the official site, I could play it before but after taking a few months for a break, I cant install the launcher since before I have already uninstalled it

sterile grove
#

@vivid briar Yeah, I stopped playing in february, and now my eod is just gone

regal temple
#

@sterile grove where did you buy it from?

dim ocean
#

alright so quick question, I've been having frequent game crashes this wipe and the main menu has green flashing pixels, does anyone know any fixes? i had the same rig last wipe with no problems

willow cloak
#

I was genuinely hoping this would have just been a temporary lock, but now I won't be able to enjoy the game.

vivid briar
#

yeah happened to me as well

hard storm
#

I requested a support ticket already a few minutes ago
@sterile grove Do not doubt that it will be answered as soon as possible, sir

sterile grove
#

The official site... where else can you buy it from

regal temple
#

Ah right you can buy it from g2a also but they are all stolen/trial keys

#

thats the mistake it made and it disappears

sterile grove
#

Yeah, i never go there since most times it results in a ban or something

vivid briar
#

I didnt fucking buy it from that shitty site though

hard storm
#

alright so quick question, I've been having frequent game crashes this wipe and the main menu has green flashing pixels, does anyone know any fixes? i had the same rig last wipe with no problems
@dim ocean Please, send us report via launcher but do not forget to add some screenshots and your fresh logs.

vivid briar
#

I bought it legitimately on the escape from tarkov site

regal temple
#

I wish i did now tbh only bought it because it was on sale now i need to wait on my ticket to prove it was a fucked key to get a refund >.>

willow cloak
#

I wanted to support and help the game, but now I feel like I'm being shunned into my own servers where the queue times are more than 10 minutes and I won't be able to join any of my friends, who brought me into the game, back home.

@hard storm if possible, could you log this complaint? I already placed a ticket to have it logged.

vivid briar
#

I bought it for the same price, it was expensive af, the standard edition said nothing about being expired

willow cloak
#

And I already know I'm not the only one who will be affected like I am now.

vivid briar
#

this is why live chat service would be necessary, it would solve problem faster than 4 daus

#

days*

sterile grove
#

no, they answer back in a day usually...

regal temple
#

i asked on the forums how long it normally takes for a reply mod said 2 weeks

willow cloak
#

I just want my complaint at least logged and put up to the higher ups. I doubt anything will change and I'll be restricted to solo play in a region where there is unfortunately quite a high number of hackers as well as few server slots.
On top of being barred from my friends back home.

plain egret
#

Find someone to host in a middle ground

willow cloak
#

We were already doing that.

plain egret
#

I've played with someone from UK and New Zealand myself as an American using west coast servers

#

Get off wireless as well, that will cut off a large amount of ping

willow cloak
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But unfortunately, as from what the tech support said, 150-160 ping is gonna be the next step.
@plain egret
I understand you're trying to help, but everything that could be done was done.

quiet scroll
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Can someone help me find morphine and/or a flash drive??

plain egret
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not gonna lie 150 ping cap is ridiculous

sharp hollow
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It's insane

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I seriously doubt it will have much affect on deterring Chinese hackers

willow cloak
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It won't. It'll mainly afflict people like me, who want to enjoy the game. And play with friends.

vivid briar
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nevermind, im turning old as hell, I cant even remember my ancient account who actually has the game

willow cloak
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But unfortunately my voice doesn't really matter, I've submitted my ticket. In hopes that it'll reach someone higher, brought it up here several times. Hoping to get on another platform, but if not enough people are complaining, nothing will change.
I respect the dev team, they work hard and I want to support them, especially in this type of trying time, but if I'm going to be punished just for being in a certain region I don't think I want to keep supporting them further.

vivid briar
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I found out I was on the wrong account

willow cloak
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@hard storm All I want is my complaint logged. That's all.

The rest of you I hope you have a good night and stay safe.

vivid briar
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you to

sterile grove
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you three

dim ocean
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bruh i was told to report my problems but my game is crashing so much that ive been limited on reporting any more bugs for 24 hours

sterile grove
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lmao

cunning stag
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Will this game ever come to xbox/ps4?

dim ocean
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probably not take one look at the controls and youll know why

cunning stag
#

):

mint fjord
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Idk if there's even anything I can do about this. But I tried to sell a Kiba key for 1.2mil roubles. It timed out after 24 hours. I went to claim the item from Ragman for not selling, and it errored. Now I've lost the key as well.

hard pike
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how do you report a hacker

dim ocean
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haha atleast you guys can play the game

sharp hollow
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Does it give you an error report when you crash?

dim ocean
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yep and ive reported so many that im not allowed to submit a manual report

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"sorry you've reached the limit, please wait until the next day" which oh well i guess

rare lance
#

does battleye ever respond to a request?

wet moth
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How does one report a hacker

wet moth
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thanks bud

vivid briar
#

anyone know why it says i dont won tarkov anymore

errant helm
hasty light
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hand drills worth anything?

regal marten
#

Hey whenever i download tarkov it says unable to load file Client.0.12.6.7526.zip not enough space but the harddrive I downloaded it on have 149 GB of extra space

vague trellis
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did bsg fix memory leak yet?

regal marten
#

Does anyone know what the problem might be?

devout estuary
#

I desperately need help. I upgraded some pc hardware and the game has ran like dogshit since. I put a new intel i7-10700k asus strix motherboard and 32gb of 3600 ram gpu is a 2070 super,,I've googled settings and video guides for help but nothing helps. It's constant stutters and horrible rendering delays. I have uninstalled and reinstalled twice.

vocal leaf
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hey does anyone here know ab grapjics cards mine kinda caught on fire or like lit up in the case and burned out is there any way to fix this or should i just get a new one?and if i should get a new one wats a good one under 200 dollars i dont want a insane 2080 ti with 16 fans i just thought the gtx 1650 overclocked edition or the amd radeon rx 580 are those any good if soo whichj is better?

slate spear
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well the ping cap made this game unplayable for me tbh

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i play with friends from the US and i get something like 150-190 ping when playing with them

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which results in me getting kicked

drowsy stump
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If I purchased the game, and it says the purchase didn't go through, but then it still took the charge through my account ;-; can anyone help see if it was just a verification error cause I would love to play

sly panther
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if u ban 150ping why u sell National edition

slate spear
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we just tried it the other way around to see if its the ping or my internet connection and its the ping. i'm on a 100mbit fiber cable anyways
frankly i would have never purchased the game if it was made clear that there is going to be a region-locking feature...

sly panther
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i think this is shit behavior

onyx oxide
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cant install eft

sly panther
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report kick 150ping+ is stupid πŸ’©

cinder perch
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if they keep this ping limit, everyone should mass chargeback as product is substantially different to what was purchased

sharp hollow
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Aye, the ping limit was never advertised and is absurd. IMO, I'd look into my options for refunding the game, but only after I figure out if these changes are permanent or not.

warm oar
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My friend trying to invite me to group in game and i cannot get the prompt yes or no neither can he

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We are added as friends also

round raptor
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Just came across a discord filled with people who hack, came across one. Discord code was E597v37

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How can we get them banned lol

timber pecan
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fuck

round raptor
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Bruh its fucking littered with people

timber pecan
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IM SO PISSED RN, IVE BEEN TRYING TO LOG INTO MY ACCOUNT ON THE WEBSITE FOR A WEEK NOW AND CANT CAUSE OF THE FUCKIN STUPID EMAIL VERIFICATION BULLSHIT, ITS SO DUMB, IVE DONE EVERYTHING, SPAM FOLDER, BIN, WHITELIST THEM, IM JUST NOT GETTING THE CODE, ANYONE HELP ? GOT A FIX FOR THIS,IM TRYING TO REDEEM MY CHRISTMAS PACKAGE AND NOTHINGS WORKED

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caps

glacial snow
#

anyone been having lagged out gameplay since the wipe and update?

dim ocean
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@glacial snow same thing been happening to me along with this visual bug, game was running perfectly fine last wipe

pure prism
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so its kikcing me with like 180 pings,

warm oar
#

guys help me

#

idk why me or my friend cannot invite each other

frail niche
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FPS has been crazy low for me since today/late last night. Before wipe and immediately after I had very few stutters and usually got around 90-100 FPS. Now I'm lucky to get 50 consistently.

vast gorge
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what is the unity error? keeps kicking me from the game

coral elk
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@warm oar You both on the same servers? and have eachother added?

warm oar
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yes

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its fine we got it fixed all we had to do was run a scav and then it worked