#community-support

1 messages Β· Page 622 of 1

misty finch
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Error to load file 'Client.0.12.6.7526" 😭

spiral cape
#

Add multiple servers - I use all servers for the U.S

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also, when the hell are servers gonna be fixed?
I lost two FULL inventories because of server crashes

spiral cape
#

and by that, I mean I lost my last weapons and my best gear 😑

crisp steppe
#

*uses hacks "wHy WaS i RaNdoMlY bAnNeD"

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@spiral cape you mean, you lost it in wipe...?

spiral cape
#

No

crisp steppe
#

ahh ok

spiral cape
#

I mean, I JUST lost them with the server crashes

vivid briar
#

im done with this fucking game, been waiting 55 min for 1 fuckign game

spiral cape
#

Was in the middle of a gunfight and BAM - everything freezes, I ctrl alt delete to get out, open back up join the match and "match disconnected" pops up - and then I check my char fully damaged and everything gone

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Guys, servers are crashing atm - so noone with a brain is playing

tribal charm
#

one word BETA testing

spiral cape
#

second off, you need to setup MULTIPLE servers not just ONE server

tribal charm
#

dont cry

nova heath
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@tribal charm thats 2 words

spiral cape
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If you're in the U.S, click Launcher Options - then click on the Server Selection

sharp laurel
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we been BETA testing for 5 years. dont give me that lol

tribal charm
#

dosnt change the fact that its beta πŸ˜„

spiral cape
#

Then, click and checkmark every U>S server. or any server under 100ping

spiral cape
#

you'll be in a server within 1m every time

crisp steppe
#

@sharp laurel small company, would you ratehr they "release" the game in its current state

frail barn
#

hey why does my game freeze at main menu and close the game

spiral cape
#

SERVERS ARE CRASHING

spiral cape
#

Thats why

tribal charm
#

u dont

pulsar sable
#

<@&551452465233657859>

spiral cape
#

@pulsar sable Stop fucking spamming kid. Reboot your fucking pc, end programs that are running it

frail barn
#

so when i get to select like hideout flea market it litterly freezes and makes me close the game what should i do

pulsar sable
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i have ive been doing it for 4 hours and 3 yuesterday so fuck off

spiral cape
#

Maybe you should shoot your mother since you all can't read SERVER IS HAVING FUCKING ISSUES

ornate matrix
crisp steppe
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@pulsar sable reinstall game, reinstall launcher, check integrity, use fucking google? btw @ contact staff is not meant for tech support, take a second to read

pulsar sable
#

@gentle merlin can i call u with my mate we have allready done this for a few hours

hoary willow
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@crisp steppe they have done everything....

tribal charm
#

soon we will start ot hear that TARKOV is DEAD πŸ˜„

pulsar sable
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@ornate matrix

ornate matrix
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@pulsar sable Restart your PC

spiral cape
#

then perhaps they don't have the RAM needed?

pulsar sable
#

i have multiple times

crisp steppe
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@hoary willow if they ahve done everything they have no reason to be in a support chat, they obviously haven't done "everything"

pulsar sable
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i have 24gb of ram

tribal charm
#

reserve here we go πŸ˜„

ornate matrix
#

Verifiy game Integrity

pulsar sable
#

how?

spiral cape
#

its RIGHT in the launcher options above "PLAY"

ornate matrix
#

Please just check the pins...

spiral cape
#

can't fucking miss it.

ornate matrix
#

The fix is litteraly there politetanker

pulsar sable
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i have allredy checked integrety

spiral cape
#

Kram, question - will people who lost items from the servers crashing get a reimbursement? - I lost two full inventories and with it my best weapons and gear and the insure didn't register.

ornate matrix
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Kram, question - will people who lost items from the servers crashing get a reimbursement? - I lost two full inventories and with it my best weapons and gear and the insure didn't register.
@spiral cape Nope.

spiral cape
#

ffff. 😦

pulsar sable
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kram whats ur discord so i can add u and my friend to a call we have triued so many things

ornate matrix
#

Read the Docs the fix is in there.

spiral cape
#

As if getting to a extract was difficult before now doing naked runs because the games fucking up.
Guess back to Arma 3 for a few weeks til things are better off.

indigo vale
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server connection lost, tried reconnecting to game like 30 times

hybrid widget
#

Been 3 months since my initial request to fix my account can a tech- support help me?

digital pagoda
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Anyone else upgraded to edge of darkness since the wipe and not gotten your gamma or stash upgrade?

spiral cape
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I didn't get my stash upgrade either @digital pagoda

crisp steppe
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give it time, you may have to reset too idk

spiral cape
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I can't reset my char - for some reason says I have 3 weeks remaining yet never reset before

digital pagoda
#

Just sucks that if you have to reset you have to wait until June 18

spiral cape
#

^

hollow quartz
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anyone know how to work around the disconnect loop?

crisp steppe
#

I guess wipe counted towards the account reset button? f

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@hollow quartz google

ornate matrix
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If you didn't get your EOD gear, contact the Support.

digital pagoda
#

I already put in a support ticket

crisp steppe
#

someone toxic today

terse tree
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I got twice the gear from EOD funnily

ornate matrix
spiral cape
#

o,o

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Hacks @terse tree (kidding)

terse tree
#

yeah, dunno if I should reset the acc or just play with it

sharp laurel
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my bud got it twice. just play

terse tree
#

inb4 banned .-.

sharp laurel
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they should give it to every one 10 times for how crap their service is.

terse tree
eternal crescent
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every time i try to connect to a raid when tethering from my phone I just get stuck on awaiting session start, anyone got any ideas?

hybrid widget
#

il die of old age before they respond to my ticket

ornate matrix
spiral cape
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servers are crashing @eternal crescent

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One of the main hubs is out

eternal crescent
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it works fine when i use wifi, i just get 1k ping

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had same issue yesterday too

spiral cape
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I thought I bought the top tier tarkov ... I just now had to - oof

crisp steppe
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@eternal crescent "i just get 1k ping" so, basically, it doesn't work fine?

lean nest
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Hi, is the "Initially good standing with all in-game traders" bonus for EFT applied only once? There's just been a wipe and all my traders are at the lowest level

candid temple
#

Anyone know a good memory cleaner?

eternal crescent
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i mean yeah, that's why i tether from my phone, but i can connect to the game, 1k ping is an issue with my home internet

lean nest
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EFT edition I mean

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but I recommend getting more RAM

crisp steppe
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@eternal crescent try waiting until the hub is back up and player counts go down a bit, everyone is ahving connection issues tbh

candid temple
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I already have 2 8 sticks of ddr4

normal citrus
#

So the "additional ingame equipment" that EOD users got this wipe. Mine isnt showing in my profile but all my friends are. Any reason why?

lean nest
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@normal citrus log in on the website and scroll down

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you will there see a pic of the gift pack, you have to press receieve

ornate matrix
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@terse tree Should maybe send a Bugreport about it, or send a DM to shiro

normal citrus
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I did, and my friend screen shared to show me where it is

lean nest
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no idea then

terse tree
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@ornate matrix forums or launcher ?

normal citrus
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darn 😦

ornate matrix
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Launcher

candid temple
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Hey anyone know why all of a sudden i get insane stuttering whenever i load into a map bigger than factory

lean nest
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@ornate matrix do you know anything about the traders rep not being higher for the EOD version?

terse tree
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alright will do.

ornate matrix
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They should be @lean nest PepoThink whats yours at right now?

lean nest
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the lowest it can be

ornate matrix
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0?

lean nest
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0.20

ornate matrix
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0.20 is the default for eod.. im pretty sure

lean nest
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that's the default, right?

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oh, thought it would be higher than that

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thanks @ornate matrix

ornate matrix
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Np

normal citrus
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Do you know anything about the additional content given out this wipe, or if there are details on it

ornate matrix
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There are a few additions, like the non-balisitic fast mt and abit of other new content, but this was mostly a technical update afaik

terse tree
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Kram, you mean ShiroTenshi right ?

ornate matrix
#

Yes

crisp steppe
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@lean nest you start at 0.0 with normal edition, EoD gets you to .2

vivid briar
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Are there any devs or something that can help me? I purchased the game over 24 hours ago and still haven’t received an email or access to the game but I was charged

spiral cape
#

Where do I accept the gift pack?

pulsar sable
#

i want to kill myself

spiral cape
#

Might be simpler at this point

pulsar sable
#

it will ive been trying to fix my tarkov for over 5 hours

spiral cape
#

Try running the game in compatibility mode ?

pulsar sable
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how

spiral cape
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Find the folder with the escapefromtarkov.exe right click it and find where it says run in compatibility mode

pulsar sable
#

it wont work

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i have the repair error i tried what it says on pinned comments but it didnt work

spiral cape
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Okay, make sure you selected your server

pulsar sable
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i did

hallow heart
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is steam sound already on when I 1st started the game this wipe or nah?

sinful marsh
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My friend upgraded his account to EOD just after the recent wipe. He hasnt got his Gamma even after resetting his account. Whats the issue?

robust stirrup
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anyone gets random 5-7 second freezes since the update?

hoary shoal
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Why are the load times so long i have timers in excess of 15 min before i alt f4

dry sundial
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its amazing how me and my friends dont get a bsod for half a year, than we start playing tarkov and it happens daily

pulsar sable
candid temple
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Hey anyone know why all of a sudden i get insane stuttering whenever i load into a map bigger than factory

sharp laurel
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can we mute Ainsley, he has been given the very easy fix to his very simple problem about 200 times over the past 2 days.

pulsar sable
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yh and it didnt work

sharp laurel
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I guarantee you have not once, in the past 48 hours restarted your PC.

pulsar sable
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i have

sharp laurel
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I'm done talking to you.

pulsar sable
#

i will call u with my friend if u want we have tried so many things

vivid briar
#

am i the only one having problems with my download speed? happens on tarkov only

dreamy olive
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@pulsar sable i`m having the same problem it prompted me to repair the game twice and so i did but now it's asking me to reinstall the entire game...

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what even was the point of repairing

pulsar sable
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it doesnt do anything its a loophole

hoary shoal
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Game is broken 5 years of beta

pure sorrel
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can i do a mission and do a run trough?

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does it still count as a task complete?

hoary shoal
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no

dusky lodge
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I keep getting error 300 on launcher and it wants me to reinstall the game even tho I have it installed

pulsar sable
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@dusky lodge same

pure sorrel
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@hoary shoal stop lying it does count

hoary shoal
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Thats what i meant no its not a run through you could always use the help channel rather tahn support

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@pure sorrel

dusky lodge
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Is there a way to fix error 300

lucid flame
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Where can I post recommended / something I wanna see added into the game ?

pulsar sable
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go on bug report then idea

oak heath
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So i just seen someone posting a radar hack on FB just now, is there someone i can tag or send a pic of it to?

cunning light
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Has anyone noticed Tarkov is really grainy this recent patch? I can't see past like 100 meters. Interchange is a nightmare. Tried changing settings around but nothing seems to work. The level of noise/grain is really high. Anyone got a fix?

slender spire
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i still lose connection even after chaning servers

fading talon
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if only tarkov would update their piece of shit Anti Cheat

slender spire
#

?

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yay i lost my best gear lets go good job tarkov

hoary willow
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let me guess your someone who dies to a playerr and blames the game

pallid depot
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anyone else enjoying about 20 fps decrease with the new patch?

dreamy olive
#

well just going to try to reinstall it i guess

hoary willow
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20 decrease? i had atleast 100+ increase

pallid depot
#

holy shit

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i was playing at ultra at constant 60 fps, and now i cant get more than 27

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and the same goes for my party

dim fern
dreamy olive
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try downloading that dll

sudden schooner
#

does anyone have a problem with draging an item while scrolling

dim fern
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the file is in there

sudden schooner
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makes the mouse left click or is it just a me mouse problem

dreamy olive
hazy sonnet
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Im very confused right now how long ago did accounts wipe. Havent played in like a month and a half just logged in for pre wipe event s and my shit gone

dreamy olive
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yesterday

dim fern
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c++ visual files needed repairing fixed it now

hazy sonnet
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so im not to late thats good

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so is there gonna be another wipe soon for streets or they just gonna add it in?

dusky lodge
#

Fuck this, this isnt worth the trouble

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Imma go play smth else

quasi umbra
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the one match i did get into had 90-120 ms ping, quite unplayable

formal dagger
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@oak heath
Send a link to 'Support@battlestategames.com'

dreamy olive
oak heath
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@formal dagger i just got a screenshot of the post, ill see if the link is still up

sonic hemlock
#

dose any1 have the customs office key?

zealous halo
formal dagger
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@zealous halo
It means they're a ingame moderator.

rustic jay
#

2UEM server is rly spazing out, huge desync to all of us

vivid briar
#

every scav i play on , doesnt matter what map i desync out and get killed by invisible people, its been happening for the past 6 months now..

versed wren
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yea the desync is real in this game lol

sage slate
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i'm constantly getting server connection lost while playing

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anyone else?

short hare
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3 friends are getting the "Error Downloading Essential Data" after trying to start up the launcher, but me and another are able to get in just fine and had no problem starting the launcher.

sharp laurel
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welcome to year 5 of beta.

sage slate
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like all I want to know if the issue is on my end or the server end

wispy badge
#

So bought EOD last night. I never received in game mail with the upgrade and I can't reset my account should I just wait on support for help is there anything else I can do?

sage slate
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@wispy badge on the website you can click the items on your account profile at the bottom it should send you them in the mail in game

wispy badge
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the only thing I can send is an email confirming my purchase

vivid briar
#

Battleye crashes my pc it seems

spiral crater
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my game needs a repair afder this update never had problem before. but its stuck on this every time any one know a fix?

cunning light
#

So no one has a fix for the graininess? I literally can't see past 50 meters

vivid briar
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hello every time I join a run it deconnect me and say connect lost*

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anyone know how to fix it?

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stop playing

mossy marsh
vivid briar
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why is the que time so long?

quasi umbra
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same here

scarlet oar
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so um

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how to you escape?

quasi umbra
glossy kettle
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I am queuing for games and I have been waiting for like 10 mins each time but it never gets me in a game

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are the servers messed up or? coz this is getting annoying. I have only got into about 2 PMC games today, all the other times i have waited 10-15mins to join but it doesnt happen

late vine
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I suggest they add kill cam implemented fast !!!

weak mountain
#

Anybody else unable to find a match?

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Answered myself by scrolling up lol

late vine
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@weak mountain for me works fine try other server

weak mountain
#

Yeah I'll try that once this queue gets to 5 mins

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Thanks for reminding me

late vine
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I selected only with low low pings and works like a charm

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Np πŸ‘

azure gull
#

Is buying paca still not working?

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Seems like the server is just not working

dawn loom
#

So why we banning 3,000 people who have a couple extra 0’s?

real sage
vocal bramble
#

Why is my tarkov download only going at 40 KB/s? Is it because the servers are under a lot of stress rn?

late vine
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Ppl are braking this discord server imaging what stress tarkov servers are taking πŸ˜†

vocal bramble
#

Yeah just wondering

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My tarkov files were glitched and

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OH SHIT LETS GO!!! 20 MB/sec speed now

vivid idol
#

What would be the proper method to report a bug? i have a SOCOM556-Surefire suppressor Tan variant that is a new item the game, i am unable to list it on the flea market even though it is found in raid. when i filter by item and linked search it does nothing.

late vine
#

@vivid idol Official forum

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Or website

drifting cliff
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Anyone know what to do about the "no matching element in sequence" problem yet?

silk raven
#

Anyone else just instadie in server?

torn ravine
#

Hello, I have one question. I'm waiting since almost 2 weeks that the support is anwsering my email because my acc was robbed, how long do I need to wait till I get my acc back, I want to play the wipe now.

late vine
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@drifting cliff Never gat it yet don't know

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@torn ravine I don't know that u will see that acc again

torn ravine
#

Atleast I want a answer it was the 180€ edition

late vine
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Me too 2 of them been robed and i did not get any free yet but if u get send me one πŸ˜†

torn ravine
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How long are u waiting for them?

late vine
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@torn ravine u need proof a proper proof that been stolen otherwise buy it

torn ravine
#

What do u mean I showed them my receipt. Isn't that already enough with Xsolla and everything on it

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And If I don't get it back I can't just buy another. I'm a student I sold my old PC that I can buy this Edition. I don't have the Money to buy at least the standart

late vine
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@torn ravine Good luck

torn ravine
#

Thank u

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I wish u luck for your old acc too πŸ™

kind moon
#

i have a supressor thats not on the market or on the wiki, i cant even put it up on the market because it doesnt exist on it

vivid briar
#

How do you walk in this game? I just bought computer yesterday

torn ravine
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WASD

vivid briar
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What does that mean?

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It stands for something

torn ravine
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U walk with W (Forward) A (Left) S (Backward) D (Right)

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Or are u just trolling

vivid briar
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Thank u

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Sorry I just bought pc

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Been on PS4 most

torn ravine
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No, no problem.

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I'm proud ur switching from console to pc

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U walk in any game with WASD

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But I'm not sure if EFT is the right game for u to start PC gaming

wet yacht
#

is still the matching servers fucked up?

ebon fiber
#

Any ideas on how to stop being stuck in the language screen

pulsar sable
#

@amber breach i have the repair error i followed the steps on pinned comments and it didnt work pls help. me and my friend have been trying to fix it all day

tranquil temple
#

Fix s sync

silver plover
#

did anyone else not get an update to download when they released technical update

faint atlas
#

Can BSG fix their fucking servers? I have constantly a 700 ping and disconnect every 20 seconds

pulsar sable
#

@faint atlas at least u can play u ungrateful guit

keen summit
#

10min -.-

karmic wraith
#

10min -.-
@keen summit looking like teso after new dlc

keen summit
#

haha

karmic wraith
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haha
@keen summit did you going for another servers?

keen summit
#

nop

karmic wraith
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nop
@keen summit warsaw and Netherlands same

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nop
@keen summit have you ever see a cheaters on game? Or they are only on rus servers?

faint atlas
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@pulsar sable I mean, i get kicked every few seconds, so not really

plush forge
#

whats with brazil servers?

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18 min queue time in every map

pulsar sable
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@amber breach @pliant jolt @hard storm @brisk bane @agile rampartinsky i have the repair error i followed the steps on pinned comments and it didnt work pls help. me and my friend have been trying to fix it all day

cinder ice
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I can't sell anything to any of the dealers. I don't know if anyone is having this problem either. I am able to sell things (as in I would be able to sell things because they show up like glowing or whatever), but I can't put them in the table. What I mean:

formal dagger
#

@pulsar sable
Please don't ping multiple mods or support staff.

stone goblet
#

is here where I should report a launcher bugs?

cinder ice
#

yes

pulsar sable
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@formal dagger sorry its just ive been trying to fix it all day and no1 is helping me

stone goblet
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it won't let me choose manually a server, and all servers fail to ping

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happened with the prev versions too, but I could modify the javascript so it let me. Otherwise I cannot play at all

pulsar sable
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i have the repair error i followed the steps on pinned comments and it didnt work pls help. me and my friend have been trying to fix it all day

keen summit
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@keen summit have you ever see a cheaters on game? Or they are only on rus servers?
@karmic wraith ye only one haha

stone goblet
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it sends me to idk what server to where I have >250 rtt

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choosing manually I get around 70

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is this a known bug?

formal dagger
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@pulsar sable
Have him uninstall the launcher, run this .bat file, then reinstall the launcher. That should take care of it.

stone goblet
#

hello?

formal dagger
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There are ongoing issues with a few of the Datacenters so that's likely causing server problems.

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It's just a .bat, nothing is supposed to open.

stone goblet
#

this happens anytime i run the vanilla install on my PC

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it's effectively impossible to play unless you somehow manage to force the software to allow you to select a server

pulsar sable
#

@formal dagger its not opening

formal dagger
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It's not supposed to open anything

pulsar sable
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ok

stone goblet
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are devs reading this channel?

formal dagger
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There are no Devs on the Discord, only BSG Community Managers.

stone goblet
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is there a more direct way to report this kind of things? I kinda want to play the game again

bleak sinew
#

Constant "Server Lost Connection" anyone else?

muted scaffold
#

is there anyway i can get my xmas gift back after I upgraded?

haughty musk
#

lagging out every 2 seconds

stone goblet
pulsar sable
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@formal dagger its still not working

lunar sky
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am I able to transfer my secure container to my friend somehow?

unkempt crane
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No.

tranquil nacelle
#

How does one get the gift for wipe?

signal pike
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@tranquil nacelle There is not any wipe gift. Only gift is New Year's Gift and it is for all players who purchased the game before 5th of January 2020. If you meet the requirements you can redeem it at your profile (www.escapefromtarkov.com/profile).

ornate matrix
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@stone goblet Because you timed out to all of them

timber flame
stone goblet
#

@stone goblet Because you timed out to all of them
@ornate matrix so I can only choose when they don't timeout. That makes sense, except I got to tweak again the JS and the server does work so i can reach it

placid patio
#

hi, is steam audio enabled by default?

stone goblet
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so if I can reach a server and with so better ping than the automatic selection somethings still wrong here

signal pike
#

@placid patio You have to enable it on settings (Binaural audio)

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@timber flame Thanks for reporting

pulsar sable
#

@ornate matrix it still isn't working

timber flame
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@signal pike np πŸ™‚

stone goblet
#

anyway, back to JS hacking and I have fixed it, but it's really broken

placid patio
#

@signal pike thank you 🍻

high turret
#

Does battlestate have a phone number?

signal pike
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@high turret Nope. What do you need from them? Maybe I may give you some advice or directions

high turret
#

Yeah this was basically a few months ago but my friend recently reminded me about it but what happened was my friend gifted me the game and I played it for an hour or two and got banned and I tried contacting them but never got a response and neither could I find a number so yeah

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I'm not sure if I did something wrong or if it was just a bug but to my knowledge I didn't do anything wrong

signal pike
vivid briar
#

i like how only factory and interchange can actually load. Been queuing for reserve for about 10 minutes now

high turret
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It banned me on the website too but I guess I will try contact that email, thanks for the help

gentle saddle
#

can anyone group on labs? it wont let me

vivid briar
high turret
#

@vivid briar If you are asking why the download is slower on the bottom image then the answer it's not. MB/s stands for Megabytes per second and Mbps stands for megabits per second

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They are two different formats just like metre and centimetre

vivid briar
#

oh yea my B

bleak sinew
#

"Server connection lost" Anyone?

vivid briar
#

trying to install the game since my sibling stopped playing, and when i install this. no matter what drive, or if i run it as administrator or not. i get this, and when i repair, it just says i need to completely reinstall. when that finished it just says to repair again. its just an infinite loop.

tranquil nacelle
#

I bought it the 6th I think fuccck

vagrant chasm
tranquil nacelle
#

@signal pike

#

U think they would let me get one since it was just a day off or no?

timber pecan
#

Why am I not getting my email verification for my account

tranquil nacelle
#

@timber pecan goto spam

signal pike
#

@tranquil nacelle Nope, as you do not meet the requirements. Sorry.

tranquil nacelle
#

Damn

vapid mulch
#

Hello, If i buy the game now can i play now?

signal pike
#

@vapid mulch Yes, once you would download it.

vapid mulch
#

OK thank you so much πŸ™‚

vagrant chasm
#

is there a way to fix my high packet loss?

stone goblet
#

is there a way to fix my high packet loss?
@vagrant chasm try selecting a different server if you can

vagrant chasm
#

I have it on automatic, surely that will mean my wait times are longer

stone goblet
#

I don't know how it affects wait times but different servers will have different connection quality wrt to your location. Automatic selection doesn't work well at all for me, I have to select manually\

timber pecan
#

@tranquil nacelle

#

I dont have anything in my spam

vagrant chasm
#

fair enough well its only really happening when I go into a scav match not a pmc, it wont let me reconnect when it happens either

stone goblet
#

I'm 14 mins awaiting session start now scav mode on inter, after another 10 to sync with other players

vagrant chasm
#

waiting longer doesn't necessarily fix my problem but I have switch servers and am trying a scav match now Ill see if it disconnects

stone goblet
#

aaaand on start I got "anticheat connection failed" and got disconnected

#

networking is utterly broken on this game rn

vagrant chasm
#

yer so that didnt fix my problem, still high packet loss, reconnect, high packect loss x repeated

meager pond
#

My friend is having issues with no sound at all in tarkov, we try'd pretty much everything we could think off (It works in other games), anyone saw that before?

vivid briar
#

I chose BEAR instead of USEC by accident and I'm told I have to wait about a month to reset that. Is there anyway I could reset before then? I don't want to make 1 months worth of progress in order to switch characters, I made a mistake but now I'm doomed to communicate with my character who doesn't speak english!!

lavish timber
#

Can i also post a bug here?

soft comet
#

Does anyone know why my friends game keeps randomly crashing?

lavish timber
#

Well i'll post it here now, i'll post it throuh launcher if needed tomorrow

Insurance mails are not showing, Prapor says he has a message,but the actual message where you can lick get is not showing up, and the message counter goes to 0 again basically deleting that stuff or at least blocking me from taking it

sharp laurel
#

That's normal for any patch. Its been that way for the past 5 years.

sleek girder
sharp laurel
#

You have to do a clean install.

livid dawn
#

y i have the same problem tried everything

sharp laurel
#

Uninstall dont just keep re installing over the corrupted client.

vivid briar
sleek girder
#

how do i do a clean install

vivid briar
#

how do i do a clean install
@sleek girder delete your game and install it again

sleek girder
#

ok thank you

sharp laurel
#

that's bad to do, why can't people just uninstall programs properly?

#

This is why you guys have hella problems.

livid dawn
sharp laurel
#

servers are so bad, players bodies are getting sucked into the void right in front of my eyes.

terse hinge
#

When I que with players my fps drops to 10

cinder osprey
#

I have a glitch where I cant enter customs. I can do every map except customs 20 min queue and I dont enter ive tried 13 times. Ive restarted my computer twice nothings fixing it. 😒 (I need to kill 5 scavs there prapor quest)

native wren
#

Howdy y'all, I've played this game for 4 months, maining reserve and customs. I just recently started having such horrible stutters that the game is unplayable. It lags randomly, no matter if I'm inside and outside, running or standing still, and I usually have bad lag when aiming down sights. Here's what I tried:

Reinstalled twice

Tried around 4 different graphics settings including the ones I had originally

Tried playing different maps to see if it was just my PC having trouble with Reserve

If anyone had any other suggestions that would be great!

General PC specs: (I don't think it has to do with this because it was running fine for 2 months straight)

Ryzen 7 2700x

GTX 1070

Game IS on an SSD

I posted this on the forums at the beginning of the month and nobody responded

Plus, I thought I fixed it for a while and it came back
Plus plus, now every time I try and load into a game it gets stuck at 5 percent and I need to restart the game. Sometimes when I actually load in I can't see the friend I duo with

wicked jasper
vivid briar
#

shrugs I think they're probably focused on figuring out a data center issue.

#

I'm stuck downloading patch data etc at a wopping 47 KB/sec. 1995 calling.

sharp laurel
#

Guys, guys, they have only been working on these bugs for about 5 years. Give them a chance to read a bug report or 2.

warped apex
#

i need to let my doc case on in raid or off raid to deliver on factory?

wicked jasper
#

@vivid briar Mine was incredibly slow off the start then picked up a lot after.

vivid briar
#

@wicked jasper Thanks my dude or dudette.

#

Yea I let it sit here for a few minutes and it took off finally

wicked jasper
#

just don't ALT-F4 mid way through the character loading, or else you

#

'll be stuck like me

cinder ocean
#

I can't login to the email associated with my tarkov account. I want to change my email address. I contacted battlestategames by email, but I haven't gotten help yet.

#

I would like to speak directly with the battlestategames representative about this.

clear owl
#

I just bought the game and trying to log into the launcher, but it says my password is wrong but I know it isnt, so I reset my password, to the same password, I made super sure what it was, and then tried again and it still is locking me out when I am definitely typing the correct password.

#

Steps to take? I emailed support but I was hoping to play tomorrow while my friend was off work

wicked jasper
#

That's probably the only route you can take unless some BSG employees come through here.

cinder ocean
#

Anyone can help me?

dim iron
#

Anyone else having issues trying to play a raid? Just started when I logged back in 30 minutes ago. I can go to any screen in game (dealer/hideout/chat/character) etc.. but as soon as I go to select a PMC or SCAV raid, game freezes and forces closes

dreamy olive
#

Well deleted my Launcher and Eft install again, reinstalling for the second time now

vivid briar
#

@light vortex

cinder ocean
#

I can't login to the email associated with my tarkov account. I want to change my email address. I contacted battlestategames by email, but I haven't gotten help yet.

supple wadi
#

Is anybody else having severe lag issues since the patch? If I sit still for about 5 minutes the initial login lag seems to go down, but then whenever another player enters the screen, or I try to bring my weapon up, I start playing Escape from Powerpoint. It goes complete slideshow unless it completely stutters like it did before. anywher from 5-10 seconds of complete screen freeze with audio just fine. And 90% of the time I am just Dead, watching myself die in freeze frame.

cinder osprey
#

I have a glitch where I cant enter customs. I can do every map except customs 20 min queue and I dont enter ive tried 13 times. Ive restarted my computer twice nothings fixing it. 😒 (I need to kill 5 scavs there prapor quest)
@cinder osprey

ebon merlin
#

Anyone experiencing a crash after mission extraction? I have done two scav runs this evening. For each one I was able to successfully extract. However, the 'Survived' screen never showed up. It displayed the 'loading loop' for a minute or so, but then crashed out crashed out to the desktop. I auto-submitted the bug report. One crash was after extract from Customs. The other was after extract from Interchange, so it does not seem to be map-specific. I was, however, able to extract successfully as a PMC a couple of times today.

supple wadi
#

Cant even get near an extract to tell ya

ebon merlin
#

The sad part, is that all of the goodies I extracted with are gone. I assume since there was never a 'transfer' screen for me, it all disappeared into the ether.

ornate forum
#

just had a glitch where i lost server connection mid raid while having a stable connection, and was impossible to reconnect for 15+ mins

#

after restarting game pmc dead

cinder osprey
#

WELP im done. my glitch for customs oh yay now i cant play any map at all infinite queue

ebon merlin
#

Probably best I take a break for the evening. With data center issues they are reporting, it all may be inter-related.

vivid briar
#

anybody been having an issue where they go into games and they have people running in place and then you randomly die running around.

#

its happened twice now its like a desync issue but your still moving and can get shot but no one else is registering for you

rapid timber
#

does anyone have a problem with starting up tarkov via the launcher and it says some files are compromised and you need to reinstall it?

terse hinge
#

@cinder osprey infinite que here

cinder osprey
#

Fls bad

#

@terse hinge I just did another file integrity check maybe its fixed ill have too see

terse hinge
#

nope bro everyone has it @cinder osprey my entire 5 man

cinder osprey
#

bruh

terse hinge
#

we just waited a 15 minute que to get off

cinder osprey
#

I can only enter games when Im with a friend him as leader

terse hinge
#

Nah bro serversa re fucked rn or something

cinder osprey
#

yup

bleak sinew
#

Try manually selecting servers in your launcher

cinder osprey
#

already tries 😦

#

tried *

terse hinge
#

Severs are down

cinder osprey
#

@main mirage Algo pasa con los servidores LATAM/BRASIL o es general el problema?

ebon merlin
#

I am using servers in the US with mucho problems.

main mirage
#

@cinder osprey Please, write in english so there's no missunderstandings. Yes, I just got a "Server connection lost" and other player share me that he can't reconnect to his raid.

cinder osprey
#

ok πŸ™‚

main mirage
#

If you still have connection problems on that server, please let me know.

rapid timber
night sorrel
#

Ran into a cheater at customs name is Twitch_Nikita

#

i dont really know any other way to report people

cinder osprey
sacred ginkgo
#

been over 24h since I upgraded to eod and still my account is on standard on both site and ingame, waiting for support to do something.

vapid mulch
#

Is there a problem with U.S. matchmaking right now?

cinder osprey
#

Problem with all matchmaking rn

#

Even here in brasil

rapid timber
#

im just having a problem with that file thing

cinder osprey
#

Okay so heres my problem, Today about 3 hours ago I started having problems... I could enter any map as pmc except customs. Now I cant enter any maps with pmc and I wait over 20 minutes on queue. When I go scav I have to wait 7 minutes but can still get in. I found a fourm of the problem from a year ago with no sollution posted.

mighty bone
#

i have Edge of Darkness but I've only just realised i dont have 0.20 standing with all my traders

#

is this some kind of bug?

sharp laurel
#

Yeah that bug dates back several years. doubt it will ever get fixed. At least you got the items right?

dreamy olive
#

@rapid timber been getting that all day reinstalling didn't help

#

Lots of ppl with that problem

rapid timber
#

yea i decided to reset my password and stuff see if that can work

#

so far 34 minutes to go

sharp laurel
#

Yeah it sucks man. I just died to a naked in labs with a hatchet. after I put 60 rounds into his forehead. In the grand scheme of things, the 20 rep is just low on their list I guess. I got EOD and regret it. I just play for the wipes with friends, then quit. Like every one else :/

vivid briar
#

quit now so everyone who enjoys the game can get in πŸ˜‹

#

if you leave at least the loading ques will down

wintry kettle
#

Can someone meet me in vc

#

The support one, my game is fuqd up rn

#

@vivid briar would you mind helpin me out

dreamy olive
#

I keep getting connection closed when trying to download the game now

vivid briar
#

I just got a PC, and I am not a technical guy I wouldnt be much help

wintry kettle
#

Sorry my discord bugged out lol

#

1 sec

#

I dont know what to do to get to the menu

#

@vivid briar

cyan rune
#

help

wintry kettle
#

Verify integrity of files under your name

cyan rune
#

how

#

theres no files to verify

wintry kettle
cyan rune
wintry kettle
#

Then hit install lol

cyan rune
#

it gives me that error

dreamy olive
#

Getting error too when trying to install my guess its their date centers on fire, when i did manage to reinstall it asked me to reinstall again... @cyan rune

#

Its probably on BSG's end

#

Can't even start download

wintry kettle
#

Fucking kill me

vivid briar
#

you aint missing much right now I can't load into a game

#

servers are fawked

rapid timber
#

yea i cant even get past the launcher

#

the data servers are burning as we speak lmao

sharp laurel
#

Two labs runs in a row, killed by an immortal hatching, and died at spawn 10 secs in, by a speed hacker. You reallly aren't missing much.

dull tulip
#

Sequence contains no matching Elements.

Any update on this?

cyan rune
#

servers are fucked lol

wintry kettle
#

@vivid briar i havent even got to play yet😭

soft comet
#

how can i report cheaters?

sharp laurel
#

Lol

soft comet
#

if someone wants to play find the player in a screenshot for me that would be great, because I cant see it

#

I died from that angle, 30 seconds into raid

sharp laurel
#

100 spots can see you from outside.

soft comet
#

watching the video over again it seems like the muzzle flash is literally right outside of the window

#

yeah but right as the raid starts someones in position for that?

sharp laurel
#

this is eft, speed hackers erwer. do a quick google "does tarkov have cheaters?"

#

#1 most hacked game in like 7 years

soft comet
#

Im watching the video over and like i said, it looks like his muzzle flash is right outside of that window

dreamy olive
#

Ppl can spawn right next to those train tracks

#

I've shoot ppl through that window before

#

Thats why you go prone when searching

junior fable
#

pls help what do i do

wintry kettle
#

Can someone please help me :(

fervent eagle
#

So I had 1mil and the game just took 500k away wtf happened

wintry kettle
#

I had 45 but this game took it and didnt give me a game

viral sequoia
#

Hi could someone tell me where to report a hacker?

#

i have video footage as proof

wintry kettle
#

You probably cant because their customer support is dog shit

viral sequoia
#

damn thanks anyways

wintry kettle
#

Good luck tho@viral sequoia

viral sequoia
#

Thanks mate

broken shuttle
#

why the heck are items no longer found in raid when u die with them in your secure container, whats the point of a secure container, i had a task item and now it doesent work for the task. is this a bug or intentional?? cuz i think having this paired with found in raid only flea market is whack

junior fable
#

its to stop hatchet runners and try to incentivize actually escaping rather than running to texho shoving graphics card up ur butt disconnecting 300k easy

sharp laurel
#

lol

broken shuttle
#

wack

sharp laurel
#

u a wacky hatchy runny

broken shuttle
#

nah

#

i was geared and found a flash drive

#

and died to extract campers

junior fable
#

man i dont even have 50k

sharp laurel
broken shuttle
#

who cares let the stupid hatchet runners be stupid hatchet runners they will still do it and sell to therapist, may as well not make tasks annoying

sharp laurel
#

nah they ruin the market

junior fable
#

last night i got in a fight won but was bleeding then server connection lost reconnect to me dead to bloodloss

#

now im matching for 14+ minutes

broken shuttle
#

magine finding a ledx on a geared run and dying and then its worth nothing breh

sharp laurel
#

id pay that price, so the naked who ran in and looted the other 2 that should have been mine gets fucked too.

junior fable
#

you can still trade it to therapist for smthn

sharp laurel
#

I'll pay that price all day

broken shuttle
#

magine finding red keycard, then dying

#

lol

sharp laurel
#

Right? better bring some gear

#

I will sprint across an open field. throw every nade I've got, sacrifice my whole load out, if it means killing a naked πŸ˜›

broken shuttle
#

i mean, i always bring gear but the chance that theres a dude in a bush with a mosin who sat there all raid is always possible. idk it is a step in the right direction i just wish it somehow didnt disadvantage the person who is actually bringing a kit

#

its not a big deal, i have been playing for 3 wipes and i always run gear and when i find something valuable i throw in container and stay in the raid to find more pvp, it just means that i gotta end the raid early now if i want to ensure that i get the value of the item. so its just something that ill get used to i guess but i feel like it just promotes run throughs and not as much pvp

sharp laurel
#

alright, that's a good point, I need to drop the case in factory, wana cover me?

analog summit
#

anyone else get a bug where you cant place offer on flea

broken shuttle
#

oof

#

it has to be found in raid now darth or do u mean it is found in raid but still wont be placed

analog summit
#

yea it is sometimes the place offer button never highlights

#

it fixed tho after something else sold

silent junco
#

did they nerf the labs lobby or something? you cant invite people

dull tulip
#

Reading a lot of bitching. At least your aren't going into day 3 with 'Sequence contains no matching elements.' FF in the chat lads.

grizzled light
#

are there problems with the servers? matching times have been painfully long for the last 12hs

dull tulip
#

@grizzled light Yes, everyone is talking about that. Even Pestily going to be a few days before they stabilize.

grizzled light
#

Damn, really sad tbh, i see a lot of streamers just joining instantly

dull tulip
#

@grizzled light Depends on their server. A lot of the US ones are shitting out.

grizzled light
#

South american sv. Tried auto (usually it redirects to US servers) nope, joined an european one with 250-300ms that kicked me every 2 sec lol

dull tulip
#

Well, I know battleeye had a thing where they'd kick people with high pings.

wheat junco
#

Can anyone help?
My tarkov isnt loading

#

I get a main menu with no buttons, just the background.
Iv tried relaunching the game and launcher multiple times, iv also verified my files, but still have the same issue

surreal hamlet
#

is it me or my tarkov is crashing when awaiting session start and also crashed my discord

torpid summit
#

!AMMO

unkempt krakenBOT
pastel hollow
#

RTT: 60
PlayerRTT: 4000

Every game I play I disconnect and lose everything. Aussie servers

dusk cypress
#

has anyone else been experiencing a long freeze after you die? my game stops responding for like 3 minutes sometimes, not sure if its my potato pc or the recent patch

dire furnace
#

Anyone experience getting DCd due to slow connection but have a ping below 250?

pastel hollow
#

I have yes. But my error is High Packet Loss

supple elm
#

He's hacking

cyan rune
#

hes eod lol

supple elm
#

lol

#

three headshots

cyan rune
#

git gud

simple patrol
#

i cant get into any map besides factory and even when i get in i get dcd any one know why

pastel hollow
#

I have high packet loss disconnect every game

#

i updated drivers, cleared cache

vivid briar
#

I cant buy eod

pastel hollow
#

checked servers, and made sure my ping was right

vivid briar
#

It won't let me i have enough

pastel hollow
#

DC every game with High packet loss. Bad update

ornate matrix
#

@supple elm type !report

foggy skiff
#

my buddy is having a hard time finding his account, is there anything we can do?

hazy urchin
#

i swear the loading times are way slower now, needing me to take an extra 2-5 minutes

#

usually before 12.6 i only need like less than 1 min to load the match

vivid briar
#

Yo i can't log in to my account on the EFT site for 2 days now. Why is it so hard to send a fucking verification code?

grave dawn
#

Hey guys, i need help, get crashed any time when i wanted to open launcher.
Error says:

Integrity Check Error
Link to an object does not indicate an instance of an object
When i opened it today i was need to enter my pass again
I was reinstalled launcher, thats don't help :(
I will be grateful for help <3

--- FIXED --- Deleting BsgLauncher folder from AppData/Roaming/Battlestate Games
https://cdn.discordapp.com/attachments/716218195056525342/716218384563306556/unknown.png

indigo horizon
#

Is steam audio something we need to toggle on in the settings or somewere? I dont feel much different with the sound if any

mortal fjord
#

Hello, i need some advice... After i tried to reinstall the game it said "i don't have the right permission for it". If someone could help i would really appreciate it! ^^

potent torrent
#

same problem as ^^^^^^

lean remnant
#

Matching times are far too long.. what's going on?

warped moss
#

no cheaters, no one to play xD

whole swallow
#

servers are full when matching is slow

dusty bluff
#

is it normal that I didnt get keytool weapons and other stuff from christmass gift, only some containers?

#

is there no keytool anymore in the presents?

worldly pasture
#

@pastel hollow you can't fix packetloss on your end by fixing your computer if your internet is shit.. are you on a cabled connection or on wifi?

pastel hollow
#

no

dusk cypress
#

i really wish they would fix the invisible players bug, had the game for 3 wipes now and i'm sick of dying to it. any time my game freezes for a few seconds or takes slightly too long to load everyone will just be running in place and you can't see or hear people shooting at you. i know you can fix it by reconnecting but that doesnt really help when you can't tell if its bugged or not

worldly pasture
#

which one is it? cable or wireless? πŸ™‚

pastel hollow
#

i'm on good connection and can play any other mutliplayer games perfectly fine on stable and normal ping (~ 60 for me here) Ethernet, Cable

worldly pasture
#

hm ok

#

60 ping.. that's quite high.. thats what I have when I go over 6000 miles

#

east coast US is 60ms for me.. 130 to LA from here

pastel hollow
#

In Western Australia we have 60 ping because our servers are on teh other side of the country in Sydney its normal

#

My game since has failed to launch. Stuck on little white window "launching battleye client... (numbers)" so i've uninstalled and am reinstalling

worldly pasture
#

ah ok

vivid briar
#

So idk if someone knows about the recent changes with FPS And stuff, i do have 8 gbs of ram but before the whole wipe thing, loading into maps went normal no lagg at all, everything worked after wipe it seems like my gaming laptop starts having issues and idk why, when i load into maps some of em woods goes fine but the rest (idk about factory) i load in and even when its loading it starts lagging and loading super long, i do still here sound without any lagging audio, but when i load in my fps is constant 5 - 10 and then i cant see players i reconnect and my game is totally fine? is this just bcs of my 8 gb of ram? or

worldly pasture
#

8 gigs of RAM on Windows 10 is on the low end of the spectrum

dusk cypress
#

dont think that would cause low fps, it can cause invisible players though, that bug is never gonna be fixed at this rate, its been years

worldly pasture
#

well, if Windows is going to swap everything from memory to disk, it's going to cause a TON of latency issues and slow your game like sucking icecubes through a small plastic straw

dusk cypress
#

i literally opened the settings menu earlier, my game froze for 5 seconds, i kept playing and bam i just keel over and die to a player i can't see or hear

worldly pasture
#

seems like a major swapping issue..

dusk cypress
#

yeah my game is on ssd but swap file is on hdd and it causes freezing sometimes, tarkov hates freezing though

worldly pasture
#

what is your memory load at the moment of those problems? what do you see for your resources in the Windows task manager? do you still have memory free or is it complete topped off?

#

with just 8GB, more memory is the answer

#

I have machines that are 12 years old that have 16GB's of RAM

#

8GB's is good enough for writing documents and doing light office work.. but not for games in 2020

dusk cypress
#

yeah tempted to just upgrade my ram but its jus' frustrating how long the bug has been in game for

worldly pasture
#

it's not a bug in the game

vivid briar
#

i mean all my other games are running super fine i think tarkov is just really focused more on Ram

dusk cypress
#

i mean the bug where everyones running in place and not moving

worldly pasture
#

I don't have that issue.. I bet nearly nobody with 16GB's or more here has that issue

vivid briar
#

so i will prob buy 2 8 gb ram sticks end of this year, before the wipe i had no issues

dusk cypress
#

yea i get that its below spec but that doesn't mean they shouldn't try fix it

worldly pasture
#

I wouldn't know.. I run my machine with 64GB's of RAM and a 4GB swapfile because some programs just require to have a swap file...

#

32GB of ram is about 220 dollars... it's well worth the money

vivid briar
#

wdym with swap file??? btw

worldly pasture
#

In computer operating systems, paging is a memory management scheme by which a computer stores and retrieves data from secondary storage for use in main memory. In this scheme, the operating system retrieves data from secondary storage in same-size blocks called pages. Paging ...

unkempt harness
#

my tarkovs bugged i tried repairing it thru the launcher buit it stops at the end littlew help aany1?

worldly pasture
#

when your machine runs out of physical RAM, it tried to free stuff up by shoving programs out of memory and onto disk.. but that's slow as fuck

dusk cypress
#

yeah x-x i tried putting my swap file on the ssd but that made loading take way longer

vivid briar
#

mhh alright well i will prob get 2 new 8 gb ram sticks for my laptop

worldly pasture
#

you really don't want your computer to start swapping to disk because of low memory..

#

sure, a 'stale' program can be swapped away (some inactive piece of your OS that's not doing anything) but those are usually really tiny OS software components

dusk cypress
#

yeah, i don't mind the lagging it causes, i just wish the game didn't glitch out because of it

worldly pasture
#

as soon as a game goes swapping to disk, your performance goes to hell, because your 25GB per second RAM is being replaced with 0.1GB per second HDD or 0.3GB per second SSD

#

that can't be helped.. the game needs RAM for all it's processes.. if it can't move around stuff in memory, things don't get updated.. the renderer keeps rendering your view and everything, but the game can't process any of it's updates...

dusk cypress
#

i mean, surely if they can recreate the bug they can find out why players are invisible after a freeze and make efforts to reconnect or something

#

any other game freezing doesn't make everyone go invisible

worldly pasture
#

hehe, I don't think the developers work with machines that have less than 32GB of RAM to be honest.. I don't think they test for these edge cases

#

true.. but I think that they're implementing a way of anti-cheating by not sending your client the updates of players that are not in your line of sight...

dusk cypress
#

i just dont wanna spend $60 upgrading my ram to find out i still get the bug lol

worldly pasture
#

well, upgrading your RAM won't HURT your machine, so it's always a solid investment

dusk cypress
#

yeah thats a fair point

worldly pasture
#

even if it doesn't help, it will let you run more programs in the background and just have your system running just that bit more snappy when having lots of shit open in your browsers

#

what kind of specs does your machine have? (not here to bash, berate or belittle, I know very well not everyone is 35+ and has my disposable income budget to spend on hardware... I genuinely want to help)

#

apart from the 8GB's of RAM

dusk cypress
#

its pretty low spec, just barely good enough for gaming, i5-3470, 8gb ram, GT 1030, just bought all the cheapest stuff that would run games on the lowest settings lool

worldly pasture
#

k, lemme check out the specifications on those parts to try and identify a bottleneck for you

dusk cypress
#

thanks, as far as i know the bottlenecks are gpu and ram for tarkov

worldly pasture
#

the game is quite CPU heavy because not everything has been offloaded to the GPU (and not everything can be offloaded, but they could do a lot more).. but your CPU is not the issue.. it should be fast enough..

dusk cypress
#

yeah x-x i think the biggest one is the swap file being limited by my hard disk

worldly pasture
#

my CPU is only 19% faster

dusk cypress
#

i get the running in place bug 90% of the time if i try to load into reserve lool

worldly pasture
#

single core performance that is, I have 6 cores / 12 thread, you have 4.. but that shouldn't matter..

#

reserve is a huge map..

#

I really think RAM is the culprit here..

#

are you running 2x 4GB? or 1 stick of 8GB?

dusk cypress
#

yeah x-x; 2x4gb iirc

pliant kettle
#

Can someone please help me. I keep trying to log into the EFT website, to collect my gifts that we keep after wipe. But it keeps telling me I need to check email for verification. But they NEVER send a verification code. Ever. Ive tried for 2 days now

worldly pasture
#

which gifts, @pliant kettle ?

#

@dusk cypress

 Max Memory Size (dependent on memory type) 32 GB
Memory Types DDR3 1333/1600
Max # of Memory Channels 2
Max Memory Bandwidth 25.6 GB/s
#

swap out your 2x 4GB for 2x 8GB @ 1600 MHz and I think you'll have much better performance

#

get the Corsair Vengeance LP CML8GX3M2A1600C9.. they're cheap AF

vivid briar
#

could a moderator add (EU) to the end of my name?

dusk cypress
#

ooooo thanks, those look nice and cheap

worldly pasture
#

oh wait..

#

1600 cas latency 9

#

what motherboard do you have, do you know that?

dusk cypress
#

ah damn i was looking at 2x 4gb sticks nvm lool

#

Dell Inc. 0GY6Y8

worldly pasture
#

ok, one sec

#

yeah, those are 2x 4GB sticks, I'll find you another set.. hold on

dusk cypress
#

oooh yeah i have 4x2gb

slim star
#

I average 100+ fps on most demanding games like pubg bfv and so but ever since the wipe Tarkov has been unplayable and I’ve been averaging 10 fps every raid... any advice ?

worldly pasture
#

@slim star : specs?

slim star
#

1660ti i7 and 16 Gb ram

#

@worldly pasture

worldly pasture
#

@dusk cypress : try and see if you can find a kit of "G.Skill F3-12800CL10D-16GBXL"

#

it's 85 euro's here.. but it's the fastest memory for the lowest price you could buy for your machine which is from a reputable manufacturer

dusk cypress
#

ouch, pricy on amazon

worldly pasture
#

@slim star and @dusk cypress how full (%) is your main OS disk (C:) and the disk your EFT is installed on? (only for SSDs).. the amount of free space is important for write operations (finding free blocks on a full disk can reaaaaaally slow down an SSD)

dusk cypress
#

123GB on HDD 10gb on SSD

worldly pasture
#

ok, look for basically any 2x 8GB kit with CL of 10 or lower running at 1333 or 1600 MHz

dusk cypress
#

ooh thanks, i'll keep looking

worldly pasture
#

@dusk cypress how much free space is that in percentage? less than 10% free?

slim star
#

How do I check that if you don’t mind me asking

dusk cypress
#

around 20%, only 110gb

#

i can free up some space if you think it'll help

worldly pasture
#

press the Windows-key and E at the same time.. then click on 'this PC'

dusk cypress
#

20 gb free on ssd my bad

worldly pasture
#

and check the free space on the drives.. I need percentages people πŸ™‚ 20GB on a 2TB SSD is really little, while on a 120GB SSD, it's more than enough

slim star
#

I used to have 8 gb ram and when I switch to 16 every game started running better for me @dusk cypress

dusk cypress
#

oooh, awesome, i'll see if i can grab some ram

worldly pasture
#

yeah, 8GB is not enough for games unfortunately

#

not on Windows anyway

dusk cypress
worldly pasture
#

hmmm yah

#

that RAM is slow as fuck.. it's running at about 30% of what your CPU can handle

dusk cypress
#

X_X thats what i get for buying a refurb lol

worldly pasture
#

yeah well... you probably don't have friends that build their own PC's, rite?

slim star
dusk cypress
#

nu ;ww; i just slapped a few upgrades in mine, psu and gpu

#

guess its time for ram lol

worldly pasture
#

you can make a screenshot of an individual window by pressing ALT-PrintScreen (above your Insert, Delete, Home, End, PageUp, PageDown section)

pastel hollow
#

"Failed to install battle eye service" when I click Play game XD

worldly pasture
#

@dusk cypress yah, I think that RAM will net you the best performance increase.. but let me doublecheck if your mainboard accepts it

dusk cypress
#

according to crucial max memory is 32gb, not sure if theres anything else i need to look out for though

worldly pasture
#

@dusk cypress : can you run msinfo32.exe ... then go to file -> export -> Desktop ... save a file there, and then post it in a private msg with me?

vivid briar
#

am i the only one experiencing unlimited matching 1/2 time

dusk cypress
#

sure

worldly pasture
#

ok hold

dusk cypress
#

its takin a looong time lol

worldly pasture
#

that will take forever, cancel it and just post the first screen here.. ALT-PrtScr

dusk cypress
#

can do

worldly pasture
#

you can put it in mspaint first and block out stuff you don't want to show, I dno

#

redact it a bit.. maybe your username.. I dno.. don't post too much personal stuff online.. not even for nice helping people πŸ™‚

dusk cypress
#

hehehe

#

i use shares5 as my username on pc too, has its upsides i guess

onyx mason
#

hello. I am having major stutter/freezing issues. When I start the game and for the first 30 seconds, when I ADS & randomly throughout my raid.
my specs are :Intel Core i7 7th Gen 7700K (4.20 GHz)
16 GB DDR4
3 TB HDD
500 GB SSD (OS)
240 GB SSD (tarkov here alone)
NVIDIA GeForce GTX 1080 Ti
Windows 10 Home 64-Bit

I've played this game for roughly 2 years and never had this bad of a problem but it's led to many deaths now and was curious if anyone else has seen an increase in freezes?

worldly pasture
#

wow.. those specs should not give you any problems at all

#

are you on cabled LAN or on wifi ? and is your ping visible ingame?

onyx mason
#

:/ I keep everything very clean, i've reinstalled eft as well and haven't seen any progress sadly

pastel hollow
#

Failed to install BattlEye Service (4, 21)

onyx mason
#

wired, 1000 download, when tested, usually averages around 700

#

ping is always great, usually 40-80 I guess server changes sometimes.

pastel hollow
#

jsut reinstalled eft

green stirrup
#

@onyx mason update drivers?

vivid briar
#

Can sommeone help me with settings whats good for best fps and less lag

slim star
#

Same issues here @onyx mason

onyx mason
#

@green stirrup I updated roughly 2-3 weeks ago, i'll check to see if I can again.

green stirrup
#

worth a try

clear knoll
vivid briar
#

@green stirrup Also update windows

rapid timber
#

ive updated my drivers and reinstalled tarkov (i am currently rn) i bet its not gonna let me in

#

ie some files are gonna be compromised

ornate widget
#

anyone know how to fix this?

worthy copper
#

hey hey, i would like to submit or inform the community/ the devs other a bug/glitch that i found, where may i go to submit such a thing ?

bold crescent
#

Is anyone playing with a dedicated sound card like an Asus Xonar? I play with it and since that card has options for surround sound itself it is hard to figure out the correct sound settings combined with Tarkov (number of input channels? (Tarkov used to be stereo only) etc, I am also using the new steamaudio)

noble island
#

how to move launcher from one disk to another without uninstalling it?

dusk cypress
#

I couldn't find a way, i reinstalled, it was pretty quick tbh

noble island
#

you're answerin me or someone other? @dusk cypress

dusk cypress
#

you, sorry

#

if you're worried about your game install you can move it out of the launcher folder and hit 'find existing installation' after reinstalling the launcher, should be fine though

zinc saddle
#

cant invite people to the lobby

#

is it current bug or?

#

it was only for NIGHT Raid in Labs

#

its working if you go day time Labs idk what's the problem in that

pulsar sable
tranquil ingot
#

@clear knoll try here

dusk cypress
#

@pulsar sable not sure what you've tried so far but I have a few ideas:
manually delete game folder
reinstall the launcher, try do a fresh install from there
go in your launchers temp folder 'Battlestate Games\BsgLauncher\Temp' and clear it out

alternatively, if you're lucky enough to still have a 10gb .distr file in your temp folder you could try manually extracting it using winrar, overwriting your game folder

noble island
#

@dusk cypress reinstalled, but launcher still takes about a minute or two to load, idk why

pulsar sable
#

@dusk cypress i have done alot of things i have just seen that they have added a thing for my error but idk hopw to do step 3

fervent pond
#

Hi, I've been trying to run the game for almost a week and I've been searching online for fix on forums, yt etc. but I didn't find anything that solved the problem, does anyone know how to fix this issue?

dusk cypress
#

@noble island just tried and mine did too, wonder if its BSG servers being funky

noble island
#

mine always loads up to minute or two

dusk cypress
#

@fervent pond i think opengl32.dll is related to graphics drivers, try do an update or a fresh install, alternatively you could open an admin command prompt and run the command sfc /scannow

#

that'll check system files and replace any corrupted ones

fervent pond
#

Yup, done the sfc scan and it did say i've had some corrupt files but i didn't know how to fix them

#

I'll try to update graphics drivers, thanks ^^

dusk cypress
#

good luck

#

i think it automatically fixes corrupt files, not sure though

hard storm
#

Dear escapers,

If you have any problem, please send us your report via launcher.

Thank you!

dense haven
#

Hey can an admin help me

devout plover
#

yesterday, i got out of a scav raid with an idea cash register key, key an ak, machinery key, a mosin, and 2 mags full of bt and 2 towels i unpacked the stuff on my character clicked next, and was welcomed with a critical backend error and all of the stuff disappeared. This also happened with an insurance return. it said "movement error" or something like that and all the stuff from the insurance return was gone.

unkempt harness
pulsar sable
#

@hard storm i have the processing error but im stuck on step 3 pls help somebody
'

unkempt harness
#

i have good internet but it still ducking loads at 7 KB/s

devout plover
versed galleon
#

Anyone know fix for "Could not find file BsgLauncher content"?

#

Can't open the launcher anymore

pastel hollow
#

21:24:37: Installing BattlEye Service...
21:24:39: Failed to install BattlEye Service (1, 4c7).

runic lotus
#

@unkempt harness Disable IPv6 protocols for network adapter for time you want download game.

vivid briar
#

@devout plover ah the age old error. What you must do is move everything as it is shown. This means do not fold weapons take them apart and or put items in boxes and it’ll work. Also restart game if you need all your insurance back

devout plover
#

it worked! thanks

vivid briar
#

Is it only me? It is taking forever to load into a game

placid dagger
#

So I bought the game all the way back when it was on discount on New Years, played it once in January but I couldn't have a stable frame rate, bought a new PC not too long ago and I couldn't log into my account, went to reset password it said my email does not exist, I went to customer support and they even ignored me on several occasions, I had to re-open tickets so they would respond, I provided all the info for the account, proof of purchase, and still nothing I can't play the game that I paid a good amount of money for and I tried contacting mods on their discord but they can't do anything it seems so I am left without any options can anyone suggest to me what I can do or if maybe there is someone on here that can help me?

hoary shoal
#

@placid dagger just issue a refund to whoever you used ie paypal bsg do not respond at all

#

I am also having over 10 min load ins since wipe and game crashes my pc on some extractions

placid dagger
#

i bought the game through a card from my bank and i dont think they can issue a refund for a transaction thats over 5 months old @hoary shoal

hoary shoal
#

Try just forward the messages emails all transactions are protected.

placid dagger
#

what?

hazy ocean
#

anyone else noticed factory is very laggy after the patch?

#

like I have constant 60fps instead of 100-120, and it feels extremely stuttery

hoary shoal
#

You have the emails messages in support over the time contact your bank

warped bronze
#

Hi guys, i don't know if this is the right channel to speak about that but, during 2 runs happened that everyone of my team (And probably the entire lobby since we are not playing from the same connection or computer ecc...) freeze and immediately after that everyone on my team saw everyone else (with everyone else i mean our team mates, scav and other pmc) running on spot or doing the same thing that they were doing before freezing, it end by dying without hearing ANY sound one after the other(Some of my teammates had steam audio on, i was playing without it so i don't think that it's an audio problem). The first time happened in interchange, and i can see clearly 2 of my teammates running on spot and another one running fine with me, he sad that he could clearly see me moving and the other 2 just stuck on the spot, so the same thing that i was seeing. The second happened in labs and after the freeze i could see clearly everyone stuck on spot but the end were the same, we die without hearing any sound. What we can do to avoid this situation? It's so booring.

hoary shoal
#

And no one responds in here either use the Forum.

pastel hollow
#

I think servers are Kaput... I disconnect every raid with "High Packet Loss" message. and lose all my gear. Anything I can do on my end? or just wait for everyone else to get ahead untill they fix the servers?

pulsar sable
#

@hard storm i have the processing error but im stuck on step 3 pls help somebody

night bison
#

something happen to the match server πŸ˜›

nimble light
#

Hey, I get disconnected from easily 60% of my raids. I can always reconnect. My internet is fine. Any idea what to do about this or does the game just suck for me?

pastel hedge
#

anyone else experiencing very slow download rates atm? my download is stuck on 3MB

night bison
#

there are some problems with the servers now

zenith island
#

Does Tarkov really only use 17 gigs? I have 24 and I keep getting
not enough space to save the file c:\battlestategames\eft (live)\checkfile

vivid briar
#

good afternoon, can someone help me? I don't get the message to exchange my gift with the boxes, does anyone know what I can do? Thanks a lot

junior sphinx
#

Meanwhile ARK survival evolved over here with 250+GB, and MW with 120+GB...

#

And Tarkov is the better game, smh

nimble light
#

What's the point of this channel if there's nobody who responds here??

halcyon tinsel
#

the point is for u to learn english

nimble light
#

Just a bunch of people asking for help and getting nothing lol.

vivid briar
#

good afternoon, can someone help me? I don't get the message to exchange my gift with the boxes, does anyone know what I can do? On the page it tells me that it has been claimed, but the message has not reached me as it did when I improved my account. Thank you

dreamy olive
#

try to open a support ticket maybe

drifting cliff
#

Has anyone found a fix to the "no matching sequence found" problem when booting up the game?

tepid pumice
#

This is a community support channel, not official game support from BSG, the people who help you here do it for free out of a sense of community spirit.

Please be patient with folk and don't abuse them or spam them repeatedly demanding assistance folks.

zenith island
#

25 free gigs requires 17 lmao what a joke

dreamy olive
#

i think that's the base game but it's not enough for the updates

#

it may be that

hearty island
#

every time i try to launch eft my computer crashes is there a fix?

inner root
#

Having issues logging into my account, states it is sending a code to my email and it never arrives - beyond tired of this.

dreamy olive
#

have you checked your crash log?

inner root
#

I've sent emails concerning this and also no response

dreamy olive
#

i had it happen once yesterday but when i resquested a second code it did arrive

inner root
#

I've requested over 10 codes

cyan rune
#

game wont fucking download

inner root
#

nothing, my email is my log-in, so yeah

#

I've been using this game since early Alpha as well

vivid briar
#

guys plz help im downloading with 30 kb/second, usually i download with 11MB/s

faint atlas
#

Getting disconnect every 30 seconds

inner root
#

You need to check your own connection, also saw there was a server down

vivid briar
#

what do you mean? my connection is fine

zenith island
#

Then can someone check how much their actual tarkov takes

inner root
#

speed test on your end, what do you get

cyan rune
#

i cant even download game due to user action required errors

#

cant get past 10mb

inner root
#

my BSG file is 17.5 GB

vivid briar
#

i got 80 mbps

inner root
#

ok then it's probably due to a server being down, so you're being routed to a more congested server to get your files

vivid briar
#

easy 30kb/s ey lmao lets go cya in 2021 on the battlefield bois

inner root
#

lmao

vivid briar
#

imma use a vpn maybe that sh1t work

inner root
#

That could if you select a point closer to the server

cyan rune
#

everytime i restart my download when i get to 10mb donloaded i jsut get an error

vivid briar
#

wheres the servers at?

cyan rune
#

wtf it just now worked

inner root
#

@cyan rune I think you need to uninstall and re-install, there is a file that is probably corrupt causing the error

cyan rune
#

and my dl speed is 5/MBs but its only downloading at 160kbps

inner root
#

ok nvm what I just said then lol

zenith island
#

I've uninstalled and reinstalled a legit 7 times lmao. This games a joke

cyan rune
#

turn off antivirus

#

and then uninstall and reinstall

inner root
#

^That

vivid briar
#

wheres the servers located at?

zenith island
#

It's saying not enough space but I'm 8 gigs over lmao

inner root
#

I think the primary is located in Russia, then a few spread around

cyan rune
#

it needs 25

zenith island
#

I'm at 25

cyan rune
#

get more

#

delete fortnite

inner root
#

It takes 25 to allow for room for the updates and other possible assets

zenith island
#

I'll just download more space, why didn't I think of that

inner root
#

That only works for RAM lol

cyan rune
#

i got 32gb so im fine in that dpt

#

i got 804gb free in my drive and cant even get past the errors

vivid briar
#

damn still getting 30kb/s

#

aight man i paid 40€ to wait for 4 days to play and then whenever there is an update i need to wait another 4 days to play again

cyan rune
#

mine wouldnt go over 168kbs

#

im EOD lol

inner root
#

I want to fix my verification issue so I can upgrade from standard to EOD edition, when the game works it's an amazing game and I'm excited for the next title they are working on as well

vivid briar
#

well if someone finds a fix for my 30 kb/s download speed issue or if someone know something plz pm me

cyan rune
#

set manual speed in settings

vivid briar
#

imma be afk lmao

#

lol wait what are you kidding me that really worked??

cyan rune
#

now im downloading at 5MB/s

vivid briar
#

lol same xD

#

nice thanks man

cyan rune
#

it worked?

vivid briar
#

ye

small matrix
#

15mins+ q timer normal now?

zinc saddle
#

cant find green/red keycards in the FLEA Market??

eternal crescent
#

every time i try to connect to a raid i get stuck on "Awaiting session start" and tarkov has next to no network usage when checking on resource monitor, any ideas?

vivid briar
#

Is san 323 key good?

idle matrix
#

any1 stuck on Code is sent to the main e-mail. when trying to log in on the site and how did you fix it to get email ?

inner root
#

Yup, and still awaiting an email

#

and I've sent emails to support about this and still nothing

idle matrix
#

FeelsBadMan

eternal crescent
#

@vivid briar Behind the Lock

One Weapon cabinet
Loose loot
vivid briar
#

How much was it worth last wipe?

#

Oh 80k so pretty bad

#

Does anyone else have a unity crash randomly sometimes?

atomic hull
#

i claimed the stuff on the website and it never gave it to me?

golden escarp
#

Why does loading loot take so long?

low notch
#

Does anyone have a bug where they cant create a group on labs?

dapper hearth
#

yeah im asking about the same thing the invites on labs are bugged at the moment for me also

calm iris
#

Can anyone else not login to the website? I've reset my password and confirmed everything is correct

vivid briar
#

i am stucked in matching ... am i the only one not able to load games or load it in 20 min

tough silo
#

i got a decent pc, rtx 2060 super, 16 gb ram, amd 3700x. every game i run ultra is fine, no lag including tarkov last patch. but this patch is actually killing my game. any help?

burnt knot
#

remeber when they said the servers would be able to handle everyone this wipe hahahah

vivid briar
#

i get 1 minute queues

clever delta
#

Select multiple servers and you’ll join games quicker

burnt knot
#

as in servers in servers across the world because i dont wanna have high ping

gloomy venture
#

I get server connection lost issues in every single raid, I have ZERO issues in any other online game, my router shows that my connection is running on full speed, is there anything that can be done about this? The game is unplayable.

burnt knot
#

how do i select multiple servers then

clever delta
#

Yeah servers across the world select ones with up to 150 ping and have low raid wait timers you can sort them in the server list

#

In the launcher bottom right above play

burnt knot
#

150 ping!! wtf nahhhh

clever delta
#

You’d be surprised it really doesn’t effect your playing at all

median gazelle
#

Anyone else having waaay more stutters than before? my game freeze all the time now:( didnt before

clever delta
#

Just to back that up this was also recommended by Pestily

karmic wraith
#

Does the servers still looking for game 10+ min?

burnt knot
#

okay how do i change it then

clever delta
#

Click change servers above the play button in the launcher

#

Turn off the auto select and then you will be able to select other servers

karmic wraith
#

@clever delta I do that, it's doesn't helped

clever delta
#

I selected around 5 servers and join within 3 mins every time

karmic wraith
#

Turn off the auto select and then you will be able to select other servers
@clever delta I was been on rus and eu servers looking same

#

Ok I use only 1

clever delta
#

Try adding more πŸ‘πŸ»

karmic wraith
#

Ok, I play with my bro and going to do that

native ore
#

I just updated to edge of darkness version and only recieved 100k

clever delta
#

Click receive items In your in game messenger then you will get the stuff

native ore
#

done, only recieved 100k as mentioned

sick wyvern
#

@whole estuary Hello man

native ore
#

got all items, but money only 100 instead of 400

clever delta
#

That’s probably because you already had 300k from the basic addition so recieved 100k to make it up to 400k

true geode
#

after a raid I notice I can heal myself by paying the terapist

#

but can I also heal after I do a scav run ?

#

or that window only appears after a raid

clever delta
#

Your scav doesn’t stay the same anyway so no need to heal it

#

You get a new scav every raid

vivid briar
#

Why does tarkov crash with some unity popup for me please help

true geode
#

no I mean can I heal my PMC with the Terapist after?

#

or is it only after the raid screen

native ore
#

no @clever delta i had 2k only, and i have 100k now ..

burnt knot
#

fresh for me there is no chnage server button

grand fable
#

Why the fuck is my matching for reserve on day over 7 minutes by now? Automatic server
Jesus, makes me quit the game!

burnt knot
#

try 15 mate

inner trout
#

anyone know? when i hit close it closes the launcher wont let me repair

#

@hard storm

lucid karma
#

Someone can help me I gave an uprgrade to my account but I didn't receive anything from the version I gave the upgrade

inner trout
#

relog

#

also what version did you upgrade too?

lucid karma
#

already relogated I gave the upgrade two days ago

#

my version was the initial one and I upgraded to prepare for scape

#

I did not receive anything in the email (in game) nothing in my account email but the payment was made and on the website in my profile it appears since my version is prepare for scpae but I have not received any upgrade in the game

sage slate
#

server connection lost

#

again day 3

#

should I reinstall?

signal spindle
#

The game broke fro me after the patch room I can't play with how much it stutters. Just sucks. Seems a lot of people are having issues this patch

inner trout
sage slate
#

yeah its been completely broken for me since patch

inner trout
#

well thats the issue im getting ima reinstall and see what happens

signal spindle
#

I just have to hope they patch out the stutter issue for me as it never happened before.

sage slate
#

I have pretty nice hardware and my connection is great I don't know what's going on

inner trout
#

yh same

sage slate
#

imma reinstall

inner trout
#

i freeze loads i got a brill pc ryzen 7 3700x water cooled 16gbs of ram rtx 2070

sage slate
#

basically the same build as you 3700x and 1080ti

inner trout
#

oof i just have a little better card

tough silo
#

same shit with me

inner trout
#

i get massive freezes

tough silo
#

2060s 3700x

sage slate
#

nah not really 1080ti is about =/ better lol

inner trout
#

all the time its annoying

storm yoke
#

why the fuck do i get this bug where everybody is stood still and it takes me 10min after matching to load its fuckin bullshit

#

my teamates load in 3 min before me

sage slate
#

run it on an SSD it makes a world of difference

storm yoke
#

i have

inner trout
#

i get worse lag than that

#

like i freeze for like 2-5 seconds

sage slate
#

ooof that's brutal

signal spindle
#

@tough silo literally same.

tough silo
#

so dumb tho, im losing so much to this fucking lag, like my pc is good

inner trout
#

yup

tough silo
#

i spend just over Β£1k+ on black friday

signal spindle
#

A guy shoots at me and k freeze for three seconds like I can't even SHOOT BAVK

sage slate
#

they need to roll back I think I don't think this patch was polished enough

tough silo
#

so its like nearly double D:

#

it was rushed imo, 3-5 days. happens in 2

sage slate
#

like the game ran great for me pre patch

tough silo
#

only couple days but in them days they could at least optimise the game lmao

signal spindle
#

Maybe I had the odd stutter here and there. But it's every 5-10 second a that's fucking insane

tough silo
#

running game as admin is helping alot

sage slate
#

you can't win firefights with stutters like that

inner trout
#

yup

sage slate
#

I just keep getting kicked to the damn menu every 20 seconds i'm in raid

#

I've lost probably 10 scavs lol

signal spindle
#

At least I know I'm.not alone. Yesterday I was getting really upset

tough silo
#

https://www.youtube.com/watch?v=femAZ9mE-VI
This helped me alot but my game drops fps when i first load into game and my UI is laggy on stash still

The best settings for Nvidia control panel & Other optimizations to squeeze the most frames per second out of Escape From Tarkov
Timestamps:
Nvidia Control Panel: 00:38
Gsync: 02:17
Unlocking Refresh Rate: 02:37
EscapeFromTarkov.exe Optimisation: 03:28
In game settings: 04:58
...

β–Ά Play video
signal spindle
#

But like they need to fox this

sage slate
#

the thing is we're all having different issues

tough silo
#

ik its 12.4 but it helped

signal spindle
#

I'm gonna be trying a bunch of troubleshooting today..I did some yesterday but il.do other stuff