#community-support
1 messages · Page 602 of 1
This company might be the worse support than Riot Support
Sao Paulo servers are working very bad! fix pls
can we promote giveaways in here anywhere
@half pier Please DM the '@Discord Moderator' and ask for permission beforehand
Yo is the silent grenades in Customs Dorms a known thing?
I just watched 4 grenades go off with no sound
@rocky fog We cannot prioritze tickets because 1. We're Volunteer's and have no access to that stuff 2. Every user is treated like everyone else.
@ornate matrix but 3 days is alotttttt for one ticket !
250 ping limit it trash for hotspot users.
People have been waiting much longer, and as said we cant do anything about that.
@hollow vale It will probably get tweaked in the future.
Needs to be now.
then get a stable internet connection
define stable
not getting over 250 ping
no
Hello @ornate matrix,
We do not take reports of cheaters here on discord.
In order to report a cheater, please record your game and post the video in this topic :
https://forum.escapefromtarkov.com/topic/98098-cheater-video-report-megathread/
Please refrain from accusing anyone here on discord to avoid provocations and conflicts.
Thank you!
2nd time in 2 days
Same, stuck on Leaving the game after failing to matchmake
Any ideas? I've restarted and cleared cache. Still comes up when I reopen the game
u gota wait like 20 minutes.
check task manager
nothing on there
Every once in a while i close a door behind me and become unable to open it agai how do I fix this
the servers are so bad i just sold 2 red keycards on fleamarket and lost the gear my pmc had, the keycards, and the 88,000,000 rub and im pissed. im not sure if they are dead but im not getting on tonight cause my gear keeps dissapearing and its annoying lost what my gamma case had too
can we have a discord mod to server mute @frosty oasis
he is going in and ear raping random voice channels
@worthy aspen why? Is it greyed out? What does the ping collum say?
i dont know when i want to put yes on any other servers i cant only put it auto
my ping in game 400
i can put servers ping 150 better thank 400
I am having an issue, it is my fault but still a problem. The other day I dropped my red rebel (insured) for an axe, because I thought I was a scav. But when I dropped it, it didnt go anywhere, it just vanished. I looked all around but it was either invisible or glitched. Either way, I may not get my red rebel back because of this bug. I still have a few hours before it reaches maximum time for it to come back, but i have had a lot of stuff back from yesterday already so it should be here by now theoretically.
Someone know when was the last wipe??
I want to restart playing but if it is close to a wipe I will wait
until the wipe
does anyone know when wipe is?
no
@worthy aspen the game no longer allows you to pick regions with high ping. The server ping limit is set to 250, any higher and you will get booted from the match. You have to set it to auto or the closest server to your physical location.
ok thank you
Nobody know when was the last wipe is that serious?
I dont think anybody cares to remember
it was ages ago
I believe they want to wipe around end of june
okay so there is about to have one I guess
november maybe just google it if you want to know
For massive update
I'll wait 😦
No point waiting, get ur practice in with the new ammo and map changes
and the new weight system
Its horrible but you need to try it
Also arm stamina and leg stamina are now seperate
How long you can aim down sights
okay
there is so many stuff they can add to the game to make it better but they focus on stupid things that will piss off people
oh okay
they have been in the game for a while though I thought
This is the white thermal in the game right now but I guess they are talking about orange and purple thermal
Uhm I dont know if they are adding different colours or just more white thermal scopes
u to ❤️
Haha oh no, I dont drink so I wouldnt know how bad it is lol
Is there still people looting you alive?
What?
Or they fixed it?
I think that is fixed ive never heard of that
Ive been playing for a couple months now
The cancer is spreading like a plague. Be careful with your multi-million dollar loadouts.
Twitch- https://twitch.tv/eroktic
Second YT Channel: https://www.youtube.com/channel/UC1TK3srHEPNXby0D5gzN_Lw
Schedule: Yes.
LINKS:
Merch- https://teespring.com/stores/eroktic
Discord- ...
Go see that lol
That intro 😂
that has been fixed for a while now
okay nice to know
i can't switch between scopes for some reason
Lctrl + RMB used to work now it doenst
anyone have the same issue?
it depends what scope I think
there is one where i thought it was broke but instead of change scope i had to click alt + rmb
that doesnt work either
what scopes are you using?
shift + rmb?
its the HAMR
If not just check ur binds to see if they are stiull there
you sure you have sight on top of the hamr?
@vivid briar LMAO that was it. What an idiot!
Oops lol
Does anyone know why my walk speed has been fully reduced?
How much do you weigh
If you havent played in a while then you need to look into the new weight system
because you are crouching?
That was my current health tab, I also couldn't exfill at the Hermetic doors when it was listed on the exfill zones
My weight was 21/75, and it was happening whilst I was stood too
a glitch then i guess
That's all I could put it down to, the beta status of the game?
Yeah, ive not seen that issue before though
how do you get unbanned from hwid
hwid?
@hardy lava , HardWare IDentification
This new high ping kick feature is garbage, it doesn’t even let me reconnect
hi me again
so-- i just reinstalled tarkov. fresh reinstall. waited an hour for it to install. every time i load in on a scav for a raid, my entire windows crashes
i was playing the game just fine last night
like, not even a second goes by then i press ready
black screen, rgb on keyboard and mouse goes black
pc restarts normally
"The previous system shutdown at 9:04:58 PM on 4/4/2020 was unexpected." <-- From windows reliability
if anyone might have any suggestion on how to fix this.. please let me know
Don't feel to happy I was disconnected and then when I reconnected "Dead"
Or, just ping me if you might be able to help me...
now we also have devs that are liars if not this is what they said like some days ago
"In the upcoming days, expect to receive various in-game items. We will not announce the giveaway in a special way, you will notice it by yourself."
where is the shit devs? i got nothing so far!
tarkov fuck me more wiht lags and hardcore DC,s
is anyone else getting an audio issue where you only hear people if they are on your level
How long does it take to change email ?
I literally just bought this game four days ago to play with my friends from Vancouver Canada while I'm in Sydney Australia. I haven't waited long enough to see if I can connect, but we've seen up to 13 minute queues. Is there anything that can be done?
I moved away from my friends almost a year ago and this was my attempt at reconnecting with them 😦
I get about 140-160 ping with California servers but I can't manually choose them, haven't seen any issues with rubber banding since I started
just bought this game a few days ago and I've been trying to do pmc and scav runs on factory only to get a server connection problem, is there anyway to fix this at all?
uhhhhhh
Hi so I left a factory game before I found the game, I was loading out for 5 minutes so I closed the game through task manager. When I launched the game again I still see "leaving the game" forever.
I finish the "profile data loading" and then it changes to "leaving the game"
same
servers are screwed
NA?
I love when I go in and then just die cause the lag is so bad even though my internet is perfect for everything else and see people running in place
If that doesnt work we should all alt f4 and try to check integrity and clear cache
@balmy sundial same xD
It was on customs thank god I had my meds and spare ammo in my gamma so I lost full armor set and a MP5
yeah i think we should all just demand refund xD
I'm checking integrity now
no shoreline is screwed too
lol i get 90
settings*
I insured some of the armor so let’s hope we good. It works fine sometimes but other times it’s bad. Like a couple days ago it went perfect
yikes to me
I have a geforce 1050 ti
i have 1080 ti, i get stutters rarely
yeah checking integrity of game files didn't work
what if i am getting a continous server connection lost
like i just killed gluhar as a scav and i want my fucking loot
your out of luck man
@quartz citrus i tried that
NOW I JUST GOT KICKED OUT
is the payment site down? trying to buy the game, whenever i try to enter my info it says the "Payment System" is currently unavailable
LIKE BITCH WHAT THE FUCK, I JUST KILLED GLUHAR AND 2 OF HIS GOONS
@loud peak im not sure but personally this game has so many bugs im concerned on my mental health for paying for it.
dont feel bad lost vulcan and zhuk and a 500k gun
didnt even get ot connect ot the damn gaem just kicked me
Bruh I’m having connection loss too
Just a quick questions for anyone who knows, recently I have been having issues connecting from OCE to US WEST over the last day, when running with friends. I get the following error once I load into game and I'm able to reconnect another 2 times but then finally says server connection lost. I have also cleared cache etc
Just a quick questions for anyone who knows, recently I have been having issues connecting from OCE to US WEST over the last day, when running with friends. I get the following error once I load into game and I'm able to reconnect another 2 times but then finally says server connection lost. I have also cleared cache etc
@potent wadi thats ping kick if 250 ping is retained for few seconds you get kicked
Thanks @chrome igloo & @vivid briar I must have missed this update!
anyone having issues connecting?
ya
we need a deposit all button for nade boxes
so my game has been stuck saying "leaving the game" even after task manager closing tarkov and restarting my pc, anyone know how to fix this?
same its a server problem i think
@formal kernel how long has it been for you
if you're stuck at leaving game go to %appdata% and delete the "Battlestate Games" folder in Roaming Locallow and Local, when you reboot the launcher just tell it where you have tarkov installed and you should be good, i did it and i got my loadout back as well
any fixed there game yet im is that same
stuck at leaving the game...
reload and doesnt go to main menu, just leaving the game
same is everybody haveing this problem
wheres my free gear and 1 mil
I disconnected in the middle of a firefight with to pmc’s I lost all my stuff I’m gonna cry dude
We’re aware of the hacking videos, thank you.
can someone tell me where to report hackers before i refund my 150 and blow my fuckin brains out
stuck on leaving game

tf is this
I can’t help there, sorry.
my disappointment is immeasurable and my night is ruined.
sounds like a package of appreciation is inbound
nice cool 2mil, and a ton of guns i cant fit in my stash
shut up shit
?
no u shit
^^
^^^
did tarkov get coronad
if you're stuck at leaving game go to %appdata% and delete the "Battlestate Games" folder in Roaming Locallow and Local, when you reboot the launcher just tell it where you have tarkov installed and you should be good, i did it and i got my loadout back as well
if you're stuck at leaving game go to %appdata% and delete the "Battlestate Games" folder in Roaming Locallow and Local, when you reboot the launcher just tell it where you have tarkov installed and you should be good, i did it and i got my loadout back as well
@rare owl Where do I find that?
didnt work for me
@cursive cove go to your file explorer and in the top type %appdata% that should take you to appdata/roaming delete the Battlestate games folder in there (both the game and launcher need to be closed for this) then go back one folder so you see the Local folder and Locallow folder, delete the Battlestate games folder in both of them as well, then restart the launcher.
then you will need to log in again and tell the launcher where tarkov is installed
if you get stuck on the loading game screen and try to back out, now you get stuck on the leaving game screen for the length of the game. even if you kill the game and jump back on
if you're stuck on that leaving game screen do what i just typed above you
oh shit, lol same issue here
about that for me. Buddy forgot to drink up, tried backing out of queue....sad days
and i prob lost my lab card pog
I want to check my scav case
sooooo anyone word on this or just darkness
Word from BSG about the issues and breaks in their game? Are you new around here?
lmao
dont put them down, they are leaps ahead of other devs that are larger
eh
small group made this game
im aware ive had it for 3+ years now and followed it for a while
@rare owl it seems not working for me
well is this a location issue? im west coast usa
this is a tarkov issue like usual
metoo i mean
im not
na ive never had this one before
metoo
you too huh lol
now im worry about my labkey card
buy a new one they cheap
working for me now
how long you been wait
yea lame
nope "leaving the game"
Klassic tarkov being broke
IF you have the 'Leaving the game issue' It's caused by being stuck in the raid. You'll have to wait for the actual raid to end. so at max depending on the map 45 minutes.
am i losing my gear as well?
IF you go MIA you'll keep your gear but if somebody can find you and kill you you'll lose it.
same, I left a Custom's queue over an hour ago, still stuck at leaving raid
this sounds made up
exactly
didnt record it but speed hacker named imbaaaaaaack just killed me
so watch out for him he is on labs
if i could play lol
Is there any fix to these fucking freezes on reserve holy shit. My computer is fine it's just reserve has been acting like dog shit every since 12.4
when do the servers stop shitting itself
after the game release
@tall wren your computer is trying to reserve its resources so it freezes
I have task manager open on a second and it never hits close to 100% on any of the tabs. Are you sure it's that? I've only had this issue since 12.4
And I'm running it as administrator
what is this
what is this
i got disconnected from game now cant get in i get that
servers went down?
@tall wren its most likely because none of the maps are optimized especially reserve frames get bad and you computer needs to be able withstand the games bullshit integrity
I just jumped out of a long scav queue and I've been "Leaving the game..." for about ten minutes -- could be something going on, idk;
persisted through restart even
@split ridge sorry for the news but it looks like an error screen
@stable dock your basically stuck there until mathc you were in ends so grab some popcorn and watch it load and also your gonna lose the gear insured or not
How to lose 1 million roubles:
Step 1: Do scav reserve run
Step 2: Acquire 1 million roubles loot on your persons
Step 3: Shit your pants a little as you hear a person enter building
Step 4: Run through hell spawn and spit fire with all your body blacked and dying, praying to the gods of tarkov you survive the hail storm of wizzing bullets all around you
Step 5: Succesfully evac
Step 6:
Step 7: Joyfully explain the endeavor in a humorous manner so as to lower your self dissatisfaction
Step 8: Go to bed. 🖕
lmfao
you say ' how to lose '
but you nver had it to begin with ?
refer to step 5
LOL
still, you never physicly had it in your stash 😉
you will once you hit step 5
nah there is a step 6 after that
succesfully put the loot in your stash
w.e, be all serious, this is what just happened and i found it hilarious aswell as fuckin annoying 😉
refer to step 7
@tall wren i lowered my setting dm me and i will show you all mine
do i lose everything on my pmc if the server takkes a dump on itself
^^
got kicked from game like 6 times kept reconnecting
then i clicked disconnect and wouldnt even do that
hey guys i'm having issues with matching and leaving the game
i also cannot leave a customs game what is happening its stuck here
Long queue to stuck at "Leaving the game..." twice in a row ):
yea i had a long que and dont know how to get out of this leaving game screen
its messed up dawg i cant even play and i just got off work too and went in with good gear hopefully its not lost
yep stuck leaving the game
im also stuck leaving the game
just happened
ya what do i do
no idea bruh but this made me sad 😦
no clue been sitting here for about an hour homie idk what to tell you
damn thats dumb as hell
yea it was bout to be my first game on too
itll be fixed in the morning hopefully
its a super fun game but a lot of shitty bugs
ive had to uninstall and reinstall 3 times past 24 hours
i dont think itll be fixed anytime soon i went on the forums and people from the 22nd of march were talking about it
and its still not fixed so i might just call it for this wipe
ya might have 2
IM STUCK ON LEAVING GAME
Yo is someone able to be banned if we invited them to our group and they team killed us?
yea im going to bed and hoping its fixed in the morning
Yo is someone able to be banned if we invited them to our group and they team killed us?
YES
Well this guy named Itswinn just team killed us and took all of our stuff and left the call
How do we get him banned?
And when I was moving my items from the mission a pop up appear
basically I lost my items from the quest
😄 LMFAO RIP
Has anyone found a fix for being stuck on leaving game
having the same issue
game is back up
can they fix the bug that when you rightclick something in ur inventory and press esc it legit bugs ur game that u can't do a single thing
already died 3 times in labs to that
Is the glitch over?
What glitch @still trout
The leaving game one
yes
no glitchy glitchy's here
anyone know how long testing will be going on?
fix the damn servers ffs i get stuck in awaiting session start 26 minutes and then i get killed before ever connecting this is so fucking dumb
i keep losing full kits to this shit can you like fix that ffs
Had someone give me the idea to test if lasers give you better hip fire accuracy vs not having a laser on.
Daily Livestream - https://www.twitch.tv/anton_____________
Song - https://www.youtube.com/watch?v=5dQ2MvTqOpQ
Do Lasers Give You Better Hip Fire? - Escape From Tarkov
@craggy sierra you just have to wait till the game end. You're in the game it's a bug
has anyone seen this? please report/ban asap, wtf .... https://www.youtube.com/watch?v=FpvM5wDbZxw
#eft_hack #eft_aimbot #eft #eft_cheat #eft_hacks #Escape_From_Tarkov_hack #Escape_From_Tarkov_cheat
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🔥Optimi...
is using macros illigal??the doulbe click bottun on mouse.
who knows how long support will get back to you regarding a lost account but you have evidence
has anyone seen this? please report/ban asap, wtf .... https://www.youtube.com/watch?v=FpvM5wDbZxw
@carmine temple He is livestreaming right now
the balls on this man
#eft_hack #eft_aimbot #eft #eft_cheat #eft_hacks #Escape_From_Tarkov_hack #Escape_From_Tarkov_cheat
💲PURCHASE HERE - https://bauntihack.com
🔴EFT hack: https://bauntihack.com/eft/
#efthack #eftcheat #eftaimbot #efthacking #eftcheating #eftwallhack #EscapeFromTarkovHack
🔥Optimi...
Is there any specific place I need to go to to report a hacker?
from what i've seen and heard they don'ät accept reports just find hacks and ban anyone using them
that's...kind of silly. I've got a clip, with raid ID and a username on the end of raid screen. Seems like it'd be easy to follow up and ban them. But will keep looking around to see if there's any place to do it
Found a "cheater report megathread" on reddit, not sure how active that is though (edit, it's archived, can't post it there lol)
more speedhackers on labs eheh
when will the anti cheats actually detect someone moving at the speed of light
^^ why i dont run labs
Yeah that's what just happened to me lol. Dude speed hacking on labs...and using NVG for some reason...he should be banned just for that reason alone 😉
Hello @vivid briar,
We do not take reports of cheaters here on discord.
In order to report a cheater, please record your game and post the video in this topic :
https://forum.escapefromtarkov.com/topic/98098-cheater-video-report-megathread/
Please refrain from accusing anyone here on discord to avoid provocations and conflicts.
Thank you!
@vivid briar thank you!
dose anyone have this shit issue that every fucking raid i got server conection lost
and i stuck on awaiting session start and after 2 mins i got server conection lost
its any way to report chiters?
no
thenks @hard storm but are u working on this thred?
Leaving the game glitch is there for me. Anyone know a fix?
IS ANYONE ELSE NOT HEARING PEOPLE RIGHT ABOVE THEM, LIKE YOU ARE ONLY ABLE TO HEAR SOMEONE IF THEY ARE ON YOUR FLOOR/LEVEL
@visual tiger no im good
Anyone else not receive anything yet from that announcement they posted about getting in game items?
It wouldn't match and now it won't let me leave when I pressed back while matching. I'm afraid I'm gonna lose my 2M setup
Alt F4 or use task manager to close the game and re open it
yeah but am I gonna lose my stuff?
no? If you loaded into a game itll say reconnect and if you didnt load in then you should see your loadout lmfao
If you lose all your shit its some bug Im not aware of
Okay so I reopened the game
to any support boi out there please can you make sure something happens to this guys name
and it just says Leaving the game...
CAN SOMEONE ANSWER MY QUESTION
I think I'm fucked
Support but no one checks
hmm, I think thats a bug someone posted a while back and said they were stuck on leaving game for a while
Anyone know how to fix menu lag & ingame lag? My friend just got the game and he has above the minimum required specs, changing his settings doesnt help and his gpu is set on his 1060
try running in high prio in TM @brittle drift
try closing all background programs, chrome, spotify, etc as well
alt f4 and rejoin
O ok we tried closing all background programs
So run it high prio on Task Manager
then make it not a priority because it fucks for the rest of the programs making the whole computer slow and crashing
not even
Depends on ur pc
your CPU and GPU will just prioritise the programm
thats what running on High prio does
Yeah exactly, it prioritises the program when its open and when its not it distributes resources
anyone ever get the in-game items they spoke about?
I asked the same thing earlier, I havent got shit lmao
What ingame items
Has anyone ever had the 3 story door by marked room on customs opened by a different squad and get wiped? Happened last night to the group I was playing with. Immediately went into offline raid and there was no option to open the door other than breaching it (which it never opened).
"In the upcoming days, expect to receive various in-game items. We will not announce the giveaway in a special way, you will notice it by yourself" This was posted almost a full week ago
I do. The door I'm talking about is the one with the chair against it
Also, the door beside marked room that would lead outside is impossible to open
Yeah that door is impossible to open
Well someone opened it last night. Got video of it being done
The chair is blocking is there for a reason
Oh the one on the balcony thing
DM video pls
DM video @hidden peak
WHY DOES THE F*king SUPPORT TAKE SO LONG
Give me a minuet and I'll get it up. Just got to shorten it. It doesn't show the guys name but I wrote it down after the raid
took my money and not replied great, yes i know they a company but shit then ive had faster replies of apple
Give them time man, idk how long its been but requests can take up to days, especially with this COVID shit, people stuck at home so probably more people playing and more people creating tickets
ive been waiting around 11 days
odds are they just say "We'll investigate the issue, unfortunately there are no reimbursements for in game equipment"
o
the emails been changed
be patient I've been waiting over a month so, it will take some time
F in the chat for my $50
guys can someone help me ? i have every raid server conection lost i cant plsy ! some one know how to fix this ?
oh thats a big rip. Okay they prolly looking into it and thats why its taking so long
@vivid briar Restart game and install update if you havent already
nah they aint even replied to my email so
i did this multiplole time
not sure then vrother
@wispy harbor i did this a lot of time didnt work
dunno then
neither just bit annoying
@wispy harbor is that the only way ? to fix this
idk, make a support ticket, but as we can see they are taking a while
i want refund so bad
Why? How long have you been playing? Its legit a beta game that has wipes anyways so gear doesnt really matter
I get its unplayable rn but its a bug that will get fixed
i did it the told me that they have alot of issues with the game that its they told me something that every bady know
So they're trying to fix it
Its a beta game, issues are gonna happen, really fucking annoying one
but the game is still great and its the only game like it tbh, people just arent used to playing unfinished games
bruh
i cant play the game whats the point ?
im stuck on this for 2 mins and then i get server conection lost
but you will be able to at some point, and clearly you enjoyed playing when you were able to
yes of curse
Its a bug and it'll get fixed
but no one have this issue i dont see some bady that have the same shit that i have
this game is fucks
Okay? Doesnt mean no one else doesn't have the issue
fuckd
They probably just made a support ticket and are waiting for a fix
im assuming its down to the new ping kicking implementation, try changing server perhaps
^ that could def be a possibility
I am getting this error , threw me out like 6 times , my internet is fine double checked it, can anyone help
In the launcher settings make sure you have servers with low ping selected as your only servers you connect to
Bruh they made it even harder for my hotspot to even play..
allright will do thx thx man
omfg that mean I cant play with my friends in EU,
Yeah...
It’s in testing so depending on feedback they might tweak or remove it
They need to remove the bullshit
i live in a rural area and now im unable to play at all..
I understand the reason for it but in practice it just hurts people with poor connections
play with 140-175 ping with my EU friends and never had any issues
smooth af
now I cant even play on Asian servers
i cant even play on my own servers.
@vivid briar know the feesl brah
What the fuck is this slow connection bullshit
i think we're getting a bit off topic here...
my ping is 58 and i get fucking kicked
I have a 70 mbs connection with 2 MS ping from ISP i still get kicked
^
@mint wolf not really they were wondering why they were getting kicked 
can somebody help me
why in the fucking world are BSG devs making the game unplayable
@granite skiff no idea, look that up in google. I would but I’m not at my pc
Guess ill go play runescape since i cant play this
i tried @vivid briar
I guess they must be working on the fix as they said its in testing
@vivid briar get fucked
They borked it hard
when i launch the game its just crashing after a few secaends
so lets just give them sometime

If worse comes to worse contact support@battlestategames.com @granite skiff
Restart game and that will update @grand tulip
Either that or buy something from trader and it updates
@wispy harbor tbh i kinda knew that 
lmao
@vivid briar They dont reply ''cough cough''
But they do?
lol this dude is non stop here
your actually sitting in here instead of playing ? dont you have a life? fanbois man the worst kind
you know how long ive been waiting to try get into my account since the email has been changed, ill still wait
anyways, i see that cheaters are back in big huh? anyone else?
no dude
cheater
@vivid briar about him
What?
ya labs is full of them god damn
I’m a fan boy for helping people with game issues @echo osprey
damn f=ck this game, every wipe the same shit
Okay dude 
have a life man, go and be productive
!report @jaunty swallow
@vivid briar tell this person to just move on fam
I am Here to help people so they can play the game while I also play the game
lol
!report
Hello @hollow vale,
We do not take reports of cheaters here on discord.
In order to report a cheater, please record your game and post the video in this topic :
https://forum.escapefromtarkov.com/topic/98098-cheater-video-report-megathread/
Please refrain from accusing anyone here on discord to avoid provocations and conflicts.
Thank you!
@hollow vale You know ur part of the problem right?
bet my ass ur one of them KEKW
i am? how so?
can't drink
Some people are just dense don’t worry about it @hollow vale
These server disconnects are killing me
it's 9/10 raids. I've tried everything. So disappointed
"server connection lost" killing me deep down in my soul
Reinstall if Repair isnt working. Check your install directory also make sure its on the right folder. @kind jasper
Yeah reinstall should fix it the other day some dude tried to just delete the file and let it reinstall and that still didn’t fix it.
harddrive maxed out?
Ive deleted the file /moved it elsewhere, next im just deleting the whole folder,
but dont think will do anything tbh
just hit ready an got kicked out for this update i hope it dont put me in a game
this game is complete and utter garbage
its really not, its a hardcore game you simply havent given it enough time and are not willing to adapt to the setting of the game
you probably dont understand it at all and are struggling with it, dont come commenting in support, because some people wont value your opinion mate and if you have a problem with the game speak to the devs simple
@vivid briar cheating is not allowed
always has to be a reason, macro or 3rd party things used maybe or you can simply send battlestategames an email
tell that to yourself now 😛
@vivid briar no one in the chat can help. This is just the community help even the mods are just community people they aren't BSG staff
What does it say
Did you open a support ticket?
make sure you dont have any other cheat from other games
when you try to play
email bsg and explain and provide all evidence to back you up
does it say any reason?
it could be a fault in the system or you could be using something what you use in other games and it detected it
You must have something on your system thats used for cheating as they use Battleye
ok well have fun waiting for BSG's shitty 9day support system
macros are a main source
any "other" cheat?
@bold canopy ive been waiting over 11 days
You don't need to have it open
@twilit garnet what date did you actually open the ticket
lmao I feel you @twilit garnet support is terrible on this game lmao
yeah mate, my accouts email has been changed so waiting to get bacl into it
@vivid briar how did u paid?
im not wasting $50
Bought edge of darkness while upgrading my stash so lost 4 mil roubles 🙂
well dispute it open a case
provide them all evidence and explain
fuck them, their support is a bs and u wont get any answer in the next month 100%
thnx
lel gl with that
the support is bad im not going to lie but they are a good company but the wait time is shocking, i can get a faster email back from apple what is currently one the largest compared to bs
big facts
@vivid briar anyway man u would get tired of this game fast, full of cheaters atm
patch notes for this mini patch?
im on 13 days and counting without touching this infested cheating game
that sucks man, and its weird af
sad times mate, just open a ticket wait for a response, if you want to take it further then by all means do as thats YOUR money
if there is no reason behind it then you good
so i had a GTX1070 and i5 with 16GB ram and tarkov ran at 40fps. now i have an RTX 2070 super with an i9 9900k and faster ram (16GB) and it still runs at 40FPS....sometimes 30fps when scoped... how the hell do i get it to be as smooth as all the streamers have it?
if there is no reason behind it then you good
@twilit garnet yea mate but he wont play the game for the next month or 2 for sure
and he paid for nothing tbh
even like the 3rd party application 'cheat engine' i think thats what its called is detected by battle eye
@hollow cedar yes thats trie
true
a friend of mine got banned 1 hour after he purchased the game
he never told me if he had any other cheat
but i see no reason for him to get banned other than that
ah
@hollow cedar any other cheat?. If hes cheating in 1 game and it supports them for tarkov then hes breaking the terms of agreement fir thebgame 100% his fualt for cheating in any dam game
yeap thats what im saying
@fallow citrus its youre CPU its the bottleneck
Wait sorry i did not read full post cm
:*(
@fallow citrus .there are aboult 100 diffrent things it can be. Im rocking a 8700k( set to run at 5GH from boot) Zero ramping) on water. A 1080TI also oc to hell o water 64 gig ram. Ams im rocking 1440p @ 60 locked fps
You have a "better cou amd gpu"
jealous. no idea how some people get such smooth frames with the same specs as me
its like 25fps in some maps and optics
Domt need to have bans with anti cheat if tarkov detected knowen programs on youre pc... all they need
@fallow citrus im willing to bet that you have so much bullshit loadi g up at startup its killing youre pc
Due to the Softwear Installed on youre pc yes
And how the fuck do you get banned n mc. That takes a true lazy hacker
Cheater sorry hackers are diffrent
good change there xD
@formal kernel nah just built new pc a week ago, nothing really on it yet at all - its just for gaming
You built it or had it built?
But 100% if you have a knowen program on youre PC knowen to be used to cheat or ehatever. That the company deams bad joojoo and they detect it thats all thats needed. There are lists of said programs and such all over they and we have access to to ensure 1 they ban people useing them and b you dont use said programs
You understand going to websites and clicking on shit can DL shit to.youre pc. Porn cheating sites. The list goes on for miles. Even just watching people use cheats ( videos) on random sites can get ya
Clicking that little i agree or im am over q8 box gives access
Amd again 100% youre fualt if somethi g hapens
How do you think so many people are apart of ddos attacks and dont know it
Again kid. If you did it on a questional site ot could be
The fact remains you got flagged for somethi g you 100% did
hi i new i wanne make a sckount but i never get the axseptens email what can i do ?
whats wrong with the servers rn ? I am getting 350 ping on "Use automatic server selection" servers I used to get less that 100 ping
How many people are watching nextflix on youre internet
Anyone's game freeze when exiting the game. Ive been having to close the game with task manager. Every second or third time I play.
lol, none I have a dedicated 70 mbps just to my PC everything else runs on secondary connection
All these server were less than 100 ping like 6-7 hrs ago
In order to try to see you must contact BSG and wait the 10 to 20 days for a responce. And follow there instructions
The ping problem
xD
Did you download the uodate
Well thats odd and im a US based player so im not sure how internet server is outside the usa
Could be extream useagr in youre area maxxing out youre ping to the point you are over the cap they now added
Almost everytime I quit the game it freezes and I have to close with task manager. Anyone else?
RUAF Roadblock was bugged for me about 15 mins ago. he counted down but no extrakt
anyone getting "Mono error" at launch of game?
is there any way to report cheaters? iv been killed now by a guy who teleports to me and lets me shoot him a load of times just for him to shoot me once
I believe on the website their is a forum for reporting. You need to submit video evidence @grand galleon I would suggest geforce playback and set it to 30 seconds or a minute so if it happens again you can submit the video of your death and the players name
thats so much effort they need a in game reporting :L
that would be nice. Anyone know how to verify game files for tarkov? That seems to be the only fix I can find other than reinstalling on my micro speed network
So i download the last technical update and it compromises my game files? Nikkita are you hacking me?
does anyone know how to get in contact with nik
Hello @ornate matrix,
We do not take reports of cheaters here on discord.
In order to report a cheater, please record your game and post the video in this topic :
https://forum.escapefromtarkov.com/topic/98098-cheater-video-report-megathread/
Please refrain from accusing anyone here on discord to avoid provocations and conflicts.
Thank you!
Hello i need support with my game
Any idea how to review a perma ban? My teammate who I've been playing with for 2 years on different games received an email this morning banning him for using hacks or cheats. There is absolutely no way he would have done this. He's never been banned on any other game and wouldn't on this because we both like the grind aspect. It was mentioned to him in the email, that they would not even listen to an appeal and any emails he would send would simply be ignored, which personally, I find pretty worrying as we pay good money for this game and any chance of being perma banned without any proof of log entries supporting the ban is very worrying. After spending the day trying to get this sorted we've come across a couple of forum posts in the EFT support saying that certain hardware like Razor can project a "false positive". We need help as he's devastated on the possibility of losing Tarkov. He's just spent upto £100, having his pc fixed as his ram took a hit and had to have new ones put it. He's also just informed me that a Trojan virus hit his PC within the last 24 hrs and maybe that might have something to do with it.
Please help.
Whenever I Join a Group and Start Up A game with Teammates My Game Suddenely Crashes and I get a System Error, But When I play by myself No errors happen Whatsoever and I play EFT Normally, Anyway to fix this Issue? I have Tried Re installing and Trouble Shooting but it Still Does not work.
This has Been Going on for a Long time and I Dropped the Game for a While and just came back to it with Hope it was fixed but Unfortunately it Is Not.
technical update screwed up my game, i get about 3 minutes into raid and the screen blacks out. Im still able to move my PMC and shoot but I have no visuals. Also When I try to 'ALT-TAB' the game shows its being reloaded to the main screen. Fishy stuff man
Oiii let me get a quick un ban from all of the voice chats? Thanks
Does anyone know if its confirmed that Saved Presets are wiped or will we keep them?
What does it mean when an extraction turns red?
@eager cypress this is the tech support channel, go to LFG
all good buddy
WTF ITS CONSTANTLY SUCKING AMMO OUT OF MY MAG!?!?!
when to go to settle the ping concerns I would like to play
Every time i try to buy a thicc items case i keep getting this error and i cannot get one, I've restarted the game so many times...
it doesn't make sense when the price of the item is set for 11hrs how it can change?
you have to buy a 18m one, the 16m are bugged or exploited
Whenever I Join a Group and Start Up A game with Teammates My Game Suddenely Crashes and I get a System Error, But When I play by myself No errors happen Whatsoever and I play EFT Normally, Anyway to fix this Issue? I have Tried Re installing and Trouble Shooting but it Still Does not work.
This has Been Going on for a Long time and I Dropped the Game for a While and just came back to it with Hope it was fixed but Unfortunately it Is Not.
I keep getting connection server error
Imagine making a game and then you have a support department that does not answer tickets .. I will be filing a report with the BBB (Better Business Bureau) shame to pay the kind of money one pays for the game and then you make us wait like almost 2 weeks for an answer to a support ticket
cut them some slack, they warned us that it takes atleast 9 days
plus its still a beta
I dont care when I pay 50 bucks for a game
And it doesnt work I either want support or I want my money back
Did you make a support ticket?
I mean thats on them not me I paid for something I am not getting
@dusky tusk Refunding would be fraud 
yeah exactly
So I will let paypal and the fraud dept work on this
Fraud is charging someone for the game and then making them wait 2 weeks to be able to play
Im having problems too
but you gotta wait
BSG isnt a company like Ubisoft or Kojima or smthing
yes but I am a veteran on a fixed income got the game and now I can't play it nor can I buy another game cause they are slackin
eh its your opinion im not gonna argue with you, gl
With the community around this game I am sure there are poeople that would do volunteer support work
well yes
Hell back in the day I used to do support for Gamerservers.com for free well I got a coupon for like 50 percent off their servers
you can make a suggestion on the forums for that if you want
i dont know what to tell you man
I'll doubt that it will work, just alone because of data privacy but would be worth a try.
If ppl have facebook there is no such thing as data privacy
i mean im still having a problem Whenever I Join a Group and Start Up A game with Teammates My Game Suddenely Crashes and I get a System Error, But When I play by myself No errors happen Whatsoever and I play EFT Normally, Anyway to fix this Issue? I have Tried Re installing and Trouble Shooting but it Still Does not work.
This has Been Going on for a Long time and I Dropped the Game for a While and just came back to it with Hope it was fixed but Unfortunately it Is Not.
but i understand where your coming from tho
@versed hollow lol. Part of game. Can't ask for someone to be banned for that.... Geez... Kids so entitled these days
@crystal matrix Most basic step, have you tried verifying the Game's integrity?
Does it say something else then just "System Error"
Its a whole 3 paragraph text
with random letters and numbers
system operation error e12345
like that
Might be useful information for the Support ticket, if you haven't already said it in there.
i mean i also have terrible ping problems but thats on me since i live in dubai
im checking the integrity again rn
i cant take money in my sicc case to the raid
once im in the raid it dissappears
anyone else getting server connection lost?
Hi. I just got this message and did not notice it before, so I do not know if it is a bug or not, but I went into a scav run and got this red message
servers still down for anyone
server is dead
I cant even get into the launcher, anyone know how to fix this?
yeah getting DC'd from a raid. kitted out of my mind for once. lose everything
games gotten better but jesus christ
what's the reason, been getting this for a few days now.
Clear cookies?
yeah I use a auto-cookie deleter on browser, can do manually but don't believe it's that.
also, I tried on various browsers
all do this
Could be that the website has issues
ill ask.
just cleared cookies on Firefox (main browser) no luck. tried on other browsers, no luck either so.
nvidia game filter aint working, help please?
@elder briar u tried restarting the game?
why when i am in labs red room i close the door and the guy just walks in without unlocking it and opens the door
even tho the door is locked
why is this so shit... i can play on my scav no problem... i try to play on my pmc and i continually get server connection lost
@pale swan You could make a Modmail ticket by DM'ing the Discord Moderator Bot if this issue is still there.
@ornate matrix okay, so just DM it my issue and what's going on/what I did and that's it?
i tried to buy the game, but i got a message saying "unable to process payment" the verification charge of under 1 dollar even worked, so idk what's going on. i used cred card
@pale swan Yeah, would be ideal.
sounds good
help
Dear BSG Devs, please stop breaking your fucking game. Take the fucking ping blocker out. You have made it so that so many people can't even play the fucking game. Fuck you.
on which continent are these guys with problems playing?
Is there even a way to report cheaters? There is a guy who has been in labs for three + days now and is not banned
!report
Hello @small matrix,
We do not take reports of cheaters here on discord.
In order to report a cheater, please record your game and post the video in this topic :
https://forum.escapefromtarkov.com/topic/98098-cheater-video-report-megathread/
Please refrain from accusing anyone here on discord to avoid provocations and conflicts.
Thank you!
ty
What's name of Big Red key? And which one is to marked room at customs?
my adar just now would not shoot
@iron haven customs something
Just tried to download this recent patch, this is what has come up
and this has come up when I have tried to repair
What's name of Big Red key? And which one is to marked room at customs?
@iron haven red key card? Also its just called marked room key
If by Big Red you mean the warehouse on Customs, then it's the Customs Office Key.
are the servers shitting itself
Can anyone help me? I cant even launch the game, keep getting error codes and everything is broken. I even tried uninstalling the game
Any patch notes?
I don't think the new weight debuff applies correctly in offline mode
i'm playing offline right now and i'm over 40kg
the number turns yellow and it shows the debuff in the health tab, but i don't notice any difference in stamina drain or speed
i need asistance
so i bought the tarkov but it didnt go through should i just use amazon pay
!help
anyone know how long it takes to hear back after applying for Sherpa?
and how would you get contacted?
@vast oasis Go on
@undone radish give it a try through paypal or try your example
many other ways and check you dont have any 'pending payments'
where do i check pending payments
on your banking app or call your bank @undone radish
smh why is the payment shit so bad
just check and try every available choices of payment but it could be due to a pending payment thats a common one
Alrighty boys, a friend of mine is having problems playing with other people. His issue is that he sees his teammate(s) running in place and not moving even when they are. We can see him moving in real time and we can damage him. We dont know if its only with his squadmates or if its with everyone, although he did see a scav that i killed also running in place. Does anyone know how to fix this?
Whenever I Join a Group and Start Up A game with Teammates My Game Suddenely Crashes and I get a System Error, But When I play by myself No errors happen Whatsoever and I play EFT Normally, Anyway to fix this Issue? I have Tried Re installing and Trouble Shooting but it Still Does not work.
This has Been Going on for a Long time and I Dropped the Game for a While and just came back to it with Hope it was fixed but Unfortunately it Is Not.
@vivid briar this is due to servers and acceptable ping
@vivid briar have him verify game files and clear cache. He's desynced from the server which can happen at times but shouldnt be consistent.
he could be running a server which hes just DS all the time and as @torn frost said do that ^^^
He has verified
yeah but i dont want to get charged multiple times, what did you use to purchase eft
yeah, every game we have been in is like this
since a certain point anyway, i know it was a while back when it started though
@undone radish you wont get charged if you only try one way, the purchace will go through and you will get a conformation email
i used my visa card
tell him to go on the launcher and press "change servers" have it set to automatic server selection
are you NA or EU?
NA
did you get any payment didnt go through messages or anything?
dear BSG deal with your fucking hacking problem
:insert chinese name:-######### has killed me 3 times today
@lunar wharf not the place to do it, go report the hacker with a video clip on the forum.
Im having a issue with leaving the game. It wont leave and i closed and when i load it back up it still says leaving
complaining about hackers and not reporting it will do nothing.
with your amazing 2 week to never response time
and the xsolla people asked for the fucking card number and date to "track your order"
@undone radish Yeah got a conformation email
how long does it normally take bsg to reply to a support ticket? ive been unable to play the game for a month :/
hmmm weird
@torn frost I will get him to try this, Ill be back if it doesnt work. Thank you.
@inner axle that is something that's been happening to me the past 2 days. had to wait like 15 minutes after closing the game out for it to fix it
so i was loading into a raid and i was matching for 13 minutes so i decided to back out and try again and it got stuck and leaving game for 5 mins so i restarted my game now its just says leaving game every time i load in and it doesnt load the main menu at all
@lunar wharf Yes they are really bad ive been waiting since 24/03/20 to get back into my game as someone has changed my email
@vivid briar if he already had automatic server selection on have him click all of the NA servers.
Alrighty
@median rose same
@gritty current can take months and months at this rate to be honest
:((((((
myself i know its going to be long so im just gona 'give' them another $50
@median rose yea you have to wait it out. a friend of mine told me you have to wait until the raid is done with, but i waited around 15 minutes and i went back to main menu.
damn i just wanna play tarkov
@torn frost the only way to get clips of hackers is to stream this game cause of the shit quality of battle eye BSG when you turn high lights on by nvidia your game doesnt work cause lets make it impossible to catch these hackers
thats why i stream aha
@lunar wharf thats completely wrong because I use NVIDIA highlights and I see everything. https://www.youtube.com/watch?v=iMI8C1C4uNI this is a clip i uploaded and you see everything.
I livestream very frequently, so drop a follow!
https://www.twitch.tv/obeseskydiver
Subscribe to my channel: https://www.youtube.com/user/SamGun1993
so yes I will continue to post in this channel and bitch about the ridiculous amount of chinese hackers that infest this game and BSG does nothing about
you can see everything, and you just need to screenshot the name of the person who killed you.
you can complain here but thats ineffective compared to going to the forum and submitting the report. That is how it works with any game that allows you to submit reports.
@torn frost cool just cause nvidia highlights works for you clearly it doesnt work for everyone else since i am not the only one complaining about the fact nividia high lights doesnt work for them
have yo tried googling how to get it to work? just stopping at a dead end isnt going to get you anywhere
i have 5 people I play with and ALL of them got it to work and we all have different builds.
might be a headache to get working but worth it for the clips.
right cause somehow a level 34 account that is clearly hacking still unbanned
did you report him? or did you just come here complaining?
okay give it some time. there is a huge list of hackers they have to go through and verify with clips or other reports.
its not easy man.
it really is pubg figured it out
lol they didn't
PUBG just did a ping lock exactly what BSG just implemented.
and guess what? the people in EU are getting the hackers MUCH more than here in NA because of it.
not to sound like an ass but better them then us
but there is always a work around that is the point of cheats. the cheats are made to fight the anti-cheat system and be a reactive system.
lol cause ur better than them? im not going to argue here, you are upset about the hacks which is understandable and BSG is doing their part, and as a community we need to do our part and report the ones that get through the system.
I just downloaded geforce experience so that i could use the in game filters and now my game has eye relief on my scopes, ive never had this issue before. I know that you are supposed to change your fov to fix it but that hasn't changed it at all. The black circle has stayed the exact same and I can't find any way to fix it, i tried turning off my filters to see if that was the issue, I made sure that geforce experience hadnt changed any of my ingame settings as well.
blindly going on twitter or the discord and complaining about it without doing reporting is dumb and a waste of energy on the person doing it and the people who have to filter through it.
@wild spindle when you turned off filter did it go away?
@torn frost are you sure you can report without clip cause it doesnt seem like you can
no it didnt go away
Getting this a bunch
@lunar wharf you can on the forum, but it's pointless because u have no proof.
lol
@wild spindle can you screenshot to show so i can help you out better?
@lunar wharf google how to get highlights working.
@dusk meteor report it in the forums not here
id recommend not playing labs also. it seems that a LARGE amount of cheaters are on labs since they can make most of their money there.
that is what it looks like
and it doesnt change when i change my fov which is what most people have said is the issue
@torn frost ^^
Whats ur FOV at right now?
ive tried to join back into my raid 3 times now. please fix this before i lose all of my gear
i never even got to spawn in.
my fov is at 65
65 is narrow as hell
i tried changing it to the max, the lowest and ones in between
try changing it to 63. its a REALLY small difference
i tried that
the higher the FOV makes it more visable right?
thats what people say, but it didnt change it for me
but wtf do i do? does anyone have suggestions
i dont want to lose everything because the servers arent working. its not even my own fault
hope you die really.
y
cause if u die than you get ur stuff back from insurance
i dont have insurance
i dont have much money, so im not right now
even if you dont have a lot of money you should still do it because if you die. you will spend 1/5 of what you spent on the gear on the insurance.
i just insuranced 300k worth of gear for 20k.
if I die, i hope they dont take everything.
thats kinda why i dont feel like insurance is super good. you have to both not have the gear taken as well as be back ingame the next day
its nice to get stuff back, but idk
u dont have to be in the game the next day
24-36 hours for prapor to give it to you.
well you have to be ingame whenever it shows up anyway i guess. it just sucks when something comes up and you cant be sitting at your pc waiting for the return
It's great if u wanna get some extra guns or armor, u just have to throw your stuff in a bush
most of the time if im getting shot at and im worried about losing my gear, i dont have time to find a bush
i usually lose to geared pmcs
my friends game says stuck on leaving game at start menu
wym
Use unfoldable guns and stuff that take too much space, they either take a small bite or nothing
ok
i just loaded in a raid
nah i died.lol missed a shot with the mosin and was stupid and didnt move
dang
yea i got a flir on the mosin so either the guy extracts or keeps going with my shit.
oh well
oof
never had flir or night vision optics before
ive had nvgs a few times. not much else tho
what level are you?
like 14. i used to only play scav
the FLIR sucks compared to the REAP-IR but its still really good compared to nothing.
did you refresh cache and verify game files?
not sure how to do those two
go to the launcher
and on the top right under ur name you will see a drop down menu
both options should be there.
whats ur ingame name?
no need to do that. thank you very much though
ive got 20.lol its fine
LEAIVING GAME
ive been kinda hoarding loot. if i sell stuff i will be good with moneys. thanks tho
yeah i tried uninstalling geforce experience and its still there
i never had a problem before i installed geforce experience but now it seems like its stuck like this
DUDE IM STUCK ON LEAVING GAME
@heavy iron relax
its going to be like that for 10-15 minutes
then youll be back at the main menu with all ur stuff.
People are saying they have been waiting 70 minutes
just take a break for a bit then and come back later
have not seen anyone say that
search "leaving game"
