#community-support

1 messages · Page 559 of 1

light current
torn zinc
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Hello . My game freezes so badly because My disk usage is like fixed at 100% can anyone help me fix it i tried the stuff online but nothing worked :c

pure sorrel
#

disk usage is normal at 100% i think cuz my usage is constantly at 100% and can u tell me ur specs maybe its bcs of your hardware

torn zinc
#

Everytime it goes high everything freezes even though the rest are not even working xd

fleet iris
#

SERVERS DOWN?

simple tapir
#

cant even escape

fleet iris
#

so me and my friend go into pmc and get server connection lost and then we come back and a players killed us

safe holly
#

is posting a gif of the state of hacking in EFT considered advertisement of any sort? there is no name or link or anything visible. just trying to raise more awareness of the problems

gaunt socket
#

I would post it on reddit instead

safe holly
#

@mellow tundra ?

polar compass
stark sky
#

@light current Dude it's not even 16:9 resolution or sharp for that matter

barren portal
#

Can my Tags be removed please?

#

my PMC and EU tags

tired fjord
#

I jus got booted and and died 😭 this is lore then once this has happened today I am low on load outs and money cause of this shit

gaunt socket
#

Why do you want your PMC Tag removed ?

rancid bay
#

I had the game installed on my laptop. Reset my laptop last week, now everytime i want to log in, to redownload the game. i Get IP Blocked on the website. Any1 know a fix for this?

formal sleet
#

Everytime i claim my insured items it says either:
Bad owner param or Bad movement param...

How do i fix this?

#

I have fixed it, apparently i should not put stuff from the insurance stash directly into rigs / backpacks.. it fixed it

upbeat pumice
foggy sapphire
#

when theres lag

plain musk
#

Hey someone can tell me why from 2 days I have 33-70fps

#

when i was playning with 100-120 on customs?

zinc sluice
#

server connectoin lost 6th time so far on labs. anyone else?

cloud saddle
#

i have 2 holes in my buttcheeks

zinc sluice
#

make that 7th time

past marsh
strong hedge
#

So sad that the game itself promotes camping ^^

#

why da fak would you make a task that evolves camping factory office... HIRE A NEW STORY TELLER

slow radish
#

I've been spawn killed 2 times in a row as PMC, fucking disgusting

earnest grove
#

Is there a known issue with bodies disappearing? 2x in 2 separate raids on shoreline I had this happen

cloud saddle
#

sucks to suck

rustic plover
#

hi guys, is there anyone who can assist with a payment?

toxic quarry
#

3 raids in a row i've gotten disconnected, then i reconnect with my gear, and then get disconnected once more dead

zinc sluice
#

smae thing zbibler. same thing

hollow terrace
#

the servers are lagging like hell

vivid briar
#

What do you mean @rustic plover

rustic plover
#

@vivid briar this is the issue

vivid briar
#

I believe your payment is being blocked somehow.

#

Possibly your bank isn't allowing the transaction to come through.

hollow terrace
#

Ne moze brate iz Srbije si, pa nisi ti Luksemburg

vivid briar
#

SERVERS DOEN ?

rustic plover
#

@hollow terrace tebra ja sam iz iste banke kupio sebi i kupio ortaku poklon. Mobi Banka (sry for serbian)

hollow terrace
#

Ma sta se izvinjavas njima

#

probaj da to uradis u jutarnjima satima kada mogu da procesuiraju kupovinu

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ja znam da ni ja nisam mogao odmah da kupim igru

gaunt socket
#

@vivid briar EU servers are fine

echo marsh
#

Failed to load into a scav 5 times, finally get in and have a black screen but can access inventory, move etc

rustic plover
#

@vivid briar I'm contacting Xsolla, I believe they can resolve this. Tnx bro!

vivid briar
#

yesh dcsv run wasnt working

vernal kestrel
#

why are servers for me suddenly shit rn

versed wren
#

if i upgrade to eod will i lose everything ?

ocean quail
#

theyve been shit

tawny viper
#

@grand beacon ur soft banned gg

ocean quail
#

you shouldnt , it used to @versed wren

versed wren
#

allright thx @ocean quail

tawny viper
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@coral cipher soft ban

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@obtuse knot soft ban

brittle geyser
#

what is soft ban

neat elk
#

wtf is a soft ban

#

is there a hard ban? or an medium one?

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how hard is a soft ban?

brittle geyser
#

SLOPPYROADS I SUMMON YOOU

vivid briar
#

What is Battle State doing about cheaters?

brittle geyser
#

they let battleye do it

neat elk
#

soft banning them whatever that is

vivid briar
#

It’s terrible. I’m laying down and boom through walls. Running a 1 mill rubles gear build and I instantly get killed

fleet iris
#

fix the nades in this game

brittle geyser
#

maybe u bad

neat elk
fleet iris
#

nades can kill people through solid walls/damage em

neat elk
#

they can in real life to

strong hedge
fleet iris
#

yea but they also smash the wall

brittle geyser
#

wrong channel

neat elk
#

yea but how would ur fpc look if all walls were breakable

brittle geyser
#

this isn't siege

vivid briar
#

Lol nope it’s bullets not nades my team mates who are running budget don’t get killed

fleet iris
#

in this they dont and that means the wall is projecting the blast away

neat elk
#

clearly not cuz ur dying thru wall

warm oyster
fleet iris
#

it should be *

brittle geyser
#

@vivid briar maybe you are just not aware of the angle that they are shooting you from

fleet iris
#

the player disconnected so you cant kill him

warm oyster
#

Raider?

fleet iris
#

prolly glitched out

vivid briar
#

Lol there is no angle laying down in a tower on reserve with the door shut. No angle at all

warm oyster
#

I don't think the equipment is a player

brittle geyser
#

do you have video proof

#

sir, this is support chat

neat elk
#

sloppy why are u typing so slow?

vivid briar
#

No I don’t have video proof. It happened last night and I raged and quit lol

slender imp
#

matching times on Europe? why so long....

neat elk
#

u got the bad...

warm oyster
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@slender imp If you have a party, the matching time will be slow.

slender imp
#

over 5 mins on factory are u serious bsg

neat elk
#

the bad internet

valid burrow
#

i need help from tech support

gaunt socket
#

whats the issue @valid burrow

slender imp
#

@warm oyster that shouldn't even matter

brittle geyser
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@valid burrow just a word of advice, don't listen to anyone here

valid burrow
#

ive been waiting 7 days now and still no reply... i bought EOD and didnt get my gamma gifts or extra stash

strong hedge
#

can vaseline remove blacked out limbs ?

fiery ivy
#

ah yes u just got shot through a wall before I saw anything

gaunt socket
#

@valid burrow its a 10 business day wait for a response from Support BSG

valid burrow
#

aight

strong hedge
#

single slot item that removes blacked out limbs ...anyone ?

vivid briar
#

Ban all Cheaters!

brittle geyser
#

and the response is: nothing we can do

slender imp
#

@strong hedge imagine real life...

strong hedge
#

MAYO ?

slender imp
#

@strong hedge so no....

gaunt socket
strong hedge
#

ok

valid burrow
#

if i reset my account will it work?

slender imp
#

yes

brittle geyser
#

jaydaman check your messages in game

gaunt socket
#

No.. Don't reset your account

warm oyster
#

If you go custom with 5 people, matching takes 1 hour.

neat elk
#

yes u should reset i did that and it worked

valid burrow
#

sheevster ive already done that...

brittle geyser
#

then you have to reset

gaunt socket
#

I would wait on a response or email them. You reset your account and loose everything with no guarantee that it'll come through still. But entirely up to you

valid burrow
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im a gambling man

gaunt socket
#

do it

neat elk
#

its gruarenteed it worked for me dont worry

brittle geyser
#

yes

gaunt socket
#

Oh aye it worked for him so its guaranteed man so

brittle geyser
#

do what must be done, do not hesitate, show no mercy

gaunt socket
#

its 50/50 it'll either work or not won't find out unless you try

neat elk
#

no i swear it works i did it so yah

gaunt socket
#

Ok sorry boss

brittle geyser
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just because there are 2 outcomes doesn't mean the odds are equal

neat elk
#

zoop thats right im da boss

valid burrow
#

i doubt it will work

gaunt socket
#

well everyones now waiting on you to do it

neat elk
#

u DARE question me boy? ps ( it will work)

valid burrow
#

xD

brittle geyser
#

i trust this man, you should too!

valid burrow
#

i aint doing it just yet, ima go labs first and kill everyone

brittle geyser
#

u gonna die boi

gaunt socket
valid burrow
#

nah

neat elk
#

yah

surreal marsh
#

Yo, hoping someone can assist 🙂 Getting this error when trying to download, just curious as to what it means?

neat elk
#

u got banned

brittle geyser
#

yep pretty much

lusty cosmos
#

@surreal marsh google it?

surreal marsh
#

Paco, i did google it 🙂 hence why i have come here to ask

neat elk
#

now u know the answer

ocean quail
#

turn of ur anti virus

surreal marsh
#

but if it means i got banned, then fair enough havent played the game in like 1 and a half years 😂 I dont use AV Jam

brittle geyser
#

yep that's an IP ban

lusty cosmos
#

can u just route ip through a vpn?

brittle geyser
#

are u also hacker?

lusty cosmos
#

or is it a hardware ban

hearty pond
#

Is there just noone on EU servers or are they down or what?

surreal marsh
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Cant be an IP Ban tho tbh, because i havent played tarkov on this PC (new build about 3 months ago), and moved house recently im not a hacker @brittle geyser

brittle geyser
#

then you were banned recently

lusty cosmos
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id also post on reddit and ask

brittle geyser
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reddit suck

stark sky
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Either one of these 3 things is going on.

  1. A False Positive and you got banned for it
  2. You were hacking and got banned
  3. They banned all the IP's in that area or the previous owner of that IP hacked and got it banned
surreal marsh
#

I doubt 3. could be the case, 2. is no way possible, so i guess 1, how do i go about appealing this?

neat elk
#

u msg nikita

brittle geyser
#

you wait 6 months

stark sky
#

3 is pretty possible. IIRC if people do too many login attempts on sony your ip gets banned. Sometimes it's not a specific IP but a general IP for that area so no one can log in. You can contact your isp or try using a VPN and see if it works.

#

2 is also possible because you might be lying and just trying to get attention to get unbanned

brittle geyser
#

or you are from illegal country

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i vote 2

neat elk
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or u are in prison

surreal marsh
#

Hmm, can try using a VPN, would a 4G connection also work? Sind, I havent played the game in over a year, i've never hacked on any games (to my knowledge) and im from the UK so i dont think its the country thing

brittle geyser
#

do you have alzeimer?

surreal marsh
#

Nah, perfectly healthy specimen 🙂

neat elk
#

i like you. are u that girl gamer or are you that stinky boy one

stark sky
#

Did you move from another country to UK? or did you buy the game in a different region? if you buy it in RU region or US region you cannot play the game if you're not in that region.

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Or maybe brexit /shrug

surreal marsh
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Nah, i've lived in the UK my entire life, bought this copy of the game and it has worked previously (As i played it before)

stark sky
#

send a support request and try a vpn

brittle geyser
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but expect no support from support

stark sky
#

or contact your isp and ask for another ip or something. Not sure how it works but pretty sure they can assign a new one to you

strong hedge
#

Why is it that i always survive killing everything when i dont care and run with shit gear and always faking die when i sit fully geared hidden somewhere ^^

fallen cosmos
#

clicking play in launcher and nothing happens?

surreal marsh
#

Well, running on a 4G connection it still throws the same error, I'll try VPN now and is the support team really that bad?

brittle geyser
#

no (yes)

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pls dont ban me nikita

surreal marsh
#

Still seem to get that error when trying over a VPN also

neat elk
#

u are HWID banned

strong hedge
#

why play online games when you dont have proper connection ^^

brittle geyser
#

^^

stark sky
#

Well you got fucked. Or you didn't if you hacked

strong hedge
#

ask Prapor for help

surreal marsh
#

I dont see how thats possible Artin, when the last time i played was on a completetly different PC if its HWID that shouldnt matter as this is a completely fresh PC

neat elk
#

then ur account is banned

strong hedge
#

rip aimbot account

surreal marsh
#

Okay, thanks for the help guys. Logged a ticket with support, wish me luck i guess?

valid burrow
#

youll probs have to wait a year

fading oyster
#

Sorry but wtf is so hard to see if someone is going 20000 miles/ph. just lost a mill+ gearset to a hacker

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speed hacking also

novel bridge
#

sorry to read that

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sorry to read that

obtuse knot
#

bro i just looted my hideout shit and it gave me nothing

vivid briar
#

Is there someone here who can help me getting my old account back? Since the trash support doesn't answer since 2weeks -.-

atomic badger
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Sorry @vivid briar this is more a troubleshooting channel for errors we encounter and try to help each other. No official staff here

vivid briar
#

So what can i do now the support just doesnt answer -.-

atomic badger
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@obtuse knot try exiting the game and opening it back up

acoustic goblet
#

server dead ?

woven iron
#

nope, just massive lag

atomic badger
slender imp
#

@obsidian mauve so u continued to play with him, gg

obsidian mauve
#

Nah, he's changed his name 3 times and has numerous accounts because hes been banned before, we didnt know until we were in raid @slender imp

queen badge
#

Yo this is fucking ridiculous

vivid briar
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@surreal marsh Your error is not generated on their end, it's a local network security blocking access

shell parcel
#

I didn't get my million roubles for server issues 😦

pastel isle
#

Does anyone know if Asus' Sonic Radar is bannable?

vivid briar
#

That makes sense since it was only available for 48h after the message @shell parcel

surreal marsh
#

@vivid briar Good idea, have had issues with Steam because its a "Corp" network its big stupid

vivid briar
#

Fucking Cheaters I tell you

scarlet nexus
#

How can I get rid of this message as a PMC, scavs and pmc offline works fine only online gets this message.

shell parcel
#

Well that's fair enough then isn't it

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Unfortunately unable to claim in that time, shouldn't go away I guess 😛

vivid briar
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@surreal marsh Yep, that will do it, giving a google what Watchguard is returned me a network security company aiming at Small to medium enterprises

surreal marsh
#

Well, that still throws the issue when connecting via 4G

clever hatch
#

im using nvidia shadowplay a software to record footage over a period of time and everytime i turn it on during tarkov it automatically shuts off anyone knows a fix?

valid burrow
#

Vexent you did kinda yoink his stuff xD

vivid briar
#

@surreal marsh are you connecting using a personal or company issued pc

queen badge
#

@mellow lava So I have been unable to play the game for well over a week now troubleshooting just about everything I can think of. I've done it all from networking solutions to hardware solutions nothing seemed to fix it. So I'm like fuck it my friend who lives about 10 minutes away says hey try and come play over here and see if it works over here so I go to his house and sign in on my account to try and play. Still doesn't work. I'm convinced it's my account at this point so next day I tell him come over to my house and see if your account works here. So he came over and his account worked fine. He heads home and realize he gets and email from BSG that his account is now blocked. Did he seriously get his account blocked for simply logging in at my house plus my issue is still unresolved. If that's the case then that's just ridiculous.

surreal marsh
#

Lets take to PM's Toon? Might be easier because of slowmode, but its a personal PC but where i live the network is managed by contractors (Stupid i know) but even over a 4G connection (my phone) it still throws a watchguard error

vivid briar
#

Seems good to me

valid burrow
#

@obsidian mauve bruh you legit stole his gear xD he opened the door with his own key and you tried yoinking the gear

scarlet nexus
#

so anyone got a fix for my problem_

frank elk
#

Anyone else having server connection issues atm?

atomic badger
#

@queen badge how are you unable to play? Is it crashing, preventing you from logging in, ridiculous queue times that never end, etc.?

vivid valve
#

Please repair the fuck silenced shoot

queen badge
#

Server connection lost every time I load into a raid

vivid valve
#

Any sound and i die please fix this shit bro

queen badge
#

Every time and I've done every possible fix

atomic badger
#

None of us are devs @vivid valve

vivid valve
#

I'ts fucking tilting

valid burrow
#

@nocturne fulcrum yo bro gg for killing that vexent guy xD he kinda deserved it

tidal isle
#

@obsidian mauve looks like you tried snatching his loot when he clearly said it was his door and he was opening it. Maybe don’t be a bum and open your own loot?

vivid valve
#

They shoot me and i don't listen the fuck shoots

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it's fuck crazy

obsidian mauve
#

@tidal isle @valid burrow Our other teamates told me i could have it because i loaded in and he tried blocking me, he tried to melee me in the begining. hes done this numerous times and has been banned 2 times already

valid burrow
#

it was his key tho...

tidal isle
#

Then why you play with him?

obsidian mauve
#

We didnt know it was him

atomic badger
#

I don't know everything you've tried @queen badge but it sounds like a specific server connection issue connecting with your isp route or a security feature on your network. I'm sorry I wish I could help more

queen badge
#

I've already deducted it isn't that issue

#

My friend played at my house on my PC and it was working just fine

atomic badger
#

Shit forgot you said you tried at your buddies house too

glass loom
#

So I just upgrade to the Edge of Darkness Limited Edition today and I don't recive all the items @everyone

queen badge
#

On his account

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And now neither of us can play because his account is blocked now

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For what seems like logging in at my house

atomic badger
#

@glass loom it's been happening recently you can either try to wait and see if it arrives or reset your account, people are saying that works for them

vivid briar
#

@glass loom give it some time

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i'd personally give it 24h

atomic badger
#

@queen badge at this point it seems shitty but y'all's best bet is to file support tickets and wait

glass loom
#

@atomic badger reset account? 😦

queen badge
#

Yeah and wait a month for them to respond

glass loom
#

don't want that...

vivid briar
#

since the servers are being unstable in general, i'd give it a day @glass loom

atomic badger
#

I agree with Toon, best bet is to wait

glass loom
#

So I just need to wait? @vivid briar

vivid briar
#

Yes

glass loom
#

@vivid briar Thx bro

vivid briar
#

it's not a timed message do even if it for some reason only shows up affter 2 days and you notice it a week after, you get the items

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it should show up within a day though

hybrid sage
#

WELL gotta love constant server disconnect

atomic badger
#

Such is life in Tarkov, really they just implemented them on purpose to make us feel as miserable in real life as they envision our pmcs feel in game

night cedar
#

@hybrid sage rt

vague pendant
#

Anyone know how long it takes to get gamma etc when you upgrade to eod?

atomic badger
#

People are saying it can take up to 24hrs

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@vague pendant

vague pendant
#

Hey thanks @atomic badger

prisma comet
#

just went into a raid as pmc and got a server lost and now i have none of the gear that i went into the raid with ?

atomic badger
#

Yeah it's been a problem for a couple weeks now and why they sent out the 1mil roubles last week

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They said it would be fixed 'Soon™'

ocean quail
prisma comet
#

lol soon but i guess if u offered them money they would fix it right away

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wait didnt we buy the game to also help them fix it lol

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i alos upgraded to eod and cant claim the -90 and that for some reason

vague pendant
#

I just upgraded and instantly had all my stuff

atomic badger
#

Should send you the items within 24hrs, it's a common problem recently as well

vague pendant
#

Make sure you go to the profile part of the website, and claim the gifts

#

Literally took less than a minute

prisma comet
#

i did and say i already have but i havnt

#

i sent them a ticket

vague pendant
#

So you clicked the "receive gift" on website, then accepted it from the in game messenger/

prisma comet
#

no cos its say i have already used it some how

shell robin
white pier
#

servers just take a shit or somethin?

somber tundra
#

tried to create a new factory chat and it say tell admin

obtuse tendon
#

Servers down?

final compass
#

😠

tawny viper
#

woooh

#

game day 10 still not working

plain musk
#

Huge desync + huge fps drops customs 33-80fps?!

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its unplayable

vivid briar
#

is there something wrong with the server it keeps saying error moving items

#

i just want to pack my mags..

small matrix
#

well i want back into raid

#

stop using toasters as servers

valid turret
#

Sudz you sure that’s not your video card freaking out

final compass
#

i am 100% falling through the floor

#

I was guessing i was desync'd but then later in the full clip i get clapped by a scav 😠

dark fulcrum
#

im getting a 404 error when trying to intall game how do I fix

#

why someone please help I cant even play the game

late mauve
#

anyoen tryna do factory night raids

#

imagine using a toaster as a pc

dark fulcrum
#

mmm my computers not a toaster try again this game is just shit

high turret
#

Is there no trading channel/ trading discord?

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I really wanna buy an epsilon or gamma off someone 😢

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Can't deal with my alpha

fringe path
#

yum 7min matching as a scav

ripe patio
#

is anyone not able to insure their items?

summer zinc
#

brooooo fix THE SERVERSSS

modest mesa
torpid dagger
frosty token
#

i mean that could be a good thing

high turret
#

That is a really good thing lmao

#

Teach me master

twin laurel
#

Is anybody else getting the a bug when trying to install the shooting range? It says i need site 15 to be level 2 but i have the required hideout site at level 2 already then it crashes the hideout and locks my hideout.

spring mauve
#

are they doing any compensation for the game crashes that happened sunday evening?

arctic storm
#

Does anyone else find the hit detecting on this game really off? as some games i can kill really easy and others i unload a mag and get one shot..

sonic drift
#

Tarkov has been very slow to load in for me, The time it takes to just load the map is 4+ minutes, and 4-5 to load all the other stuff on reserve (other maps being around 4-6 minutes Customs,Woods,interchange,shoreline) For my friend it takes him around 2-3 minutes or less to load Reserve and im pretty sure i've tried everything. If this question has been asked and answered before it'd be really helpful if you could show me where to find it cause im at a complete loss right now. Much appreciated

spare adder
#

WTF??? Prapor just gave me insurance, I put the items in my statsh and got an error code. Now all the gear is gone.

obtuse tendon
#

@spare adder restart your game

spare adder
#

I did. And the items came back. Then I got the same error and they disappeared... "Bad Owner Parameter"

versed mica
#

@sonic drift What kind of drive is your game saved on?

sonic drift
#

Local disk drive

#

Sorry HArd disk drive but my friends is too

meager mountain
#

SSD is excellent for this game

versed mica
#

How old is it?

sonic drift
#

About a year

spice timber
#

im getting a message saying "Error reading JObject from JsonReader.Path ", line 1, position 2708" what should i do

versed mica
#

honestly you dont really get good loading times until you get and SSD

#

Reinstall launcher and full uninstall it

sonic drift
#

But then why is his loading quickly? see theres the problem

#

But then why is his loading quickly? see theres the problem

#

I'll try

versed mica
#

You have different SSD's, thats the issue, I'd get it if you had the same drive but not every drive is the same

sonic drift
#

Thank you

versed mica
#

@spice timber Try to use windows app uninstaller to remove the launcher and fresh install it

#

just deleting the folders doesnt fix it

sonic drift
#

I'll try

#

Sorry HArd disk drive but my friends is too

spice timber
#

what abou thte game, will i have to reinstall the game aswell?

#

what abou thte game, will i have to reinstall the game aswell?

versed mica
#

No just launcher

spice timber
#

what abou thte game, will i have to reinstall the game aswell?

#

what abou thte game, will i have to reinstall the game aswell?

#

what abou thte game, will i have to reinstall the game aswell?

#

yeah thats what i am doing

sturdy vine
#

Hi anyone here? need help

#

I recnetly bought this game, and don't know why, i got constant 4-60 FPS, Sometime even drop down to 20FPS with a sudden lag. I got i9-9940X and RTX 2080Ti , with 64 GB RAM. Any tip? my friend who has lower setting than me turned everything on ultra and high, and still achieve 100FPS, but my PC it's much better. And don't know why it's giving me around this FPS.

obsidian salmon
#

Be like your friend don’t play on low

trail kindle
spice timber
#

damn ok so its not just me that was getting that error

trail kindle
#

i don't speak English

spice timber
#

uninstall and reinstall

#

thats what i just had to do, i literally just had to exact same problem as you

trail kindle
#

24h for reinstall

autumn abyss
#

Hello, anyone having issues with low gpu usage in game? In the menus it is 100%, but within 2-3 minutes of spawning in, GPU usage drops to 40%, gpu MHz clocks are roughly halved, and out of 8 physical CPU cores, one is 100% while the other 7 are 20-30. When I exit match, GPU usage and CPU usage go back to normal? Any ideas? Please help!

#

I’ve reinstalled windows, all drivers and the game itself.

sturdy vine
#

@obsidian salmon no , my friend is playing on real high, but he has lower PC spec than me. I meant this. And i ;m saying i'm setting up my game in very low and middium , but i still get 4-60 FPS

autumn abyss
#

@sturdy vine I have the same problem.

sturdy vine
#

yea this is bothering my game experience, Don't know why though

autumn abyss
#

If you look at your FPS in the menus, it goes back up and the GPU clocks go back up. Something is happening to where the GPU is running slower clocks and a CPU core is getting maxed @sturdy vine

#

In game

#

All my settings are maxed on my 2080 Ti

sturdy vine
#

But i got very good FPS in other games though

autumn abyss
#

Yes, it’s a Tarkov problem, and only in-raid, I’m trying to find out why the CPU/GPU utilization is getting messed up

sturdy vine
#

do u know if the developer notice this problem or not?

vivid briar
#

I'd like to also report a player named TTVnamesR4fags

zinc sluice
#

stillllll disconnected from servers....

autumn abyss
#

@sturdy vine I don’t know

zinc sluice
#

but not like before, where the raid never happened, i am dying in game

autumn abyss
#

But it’s killing my game, this low fps problem is back

sturdy vine
#

yea

autumn abyss
#

And it seems like nobody knows or cares really on BSG side

rapid sable
#

is anyone on us east servers not being able to get into games. this shit is ridiculouse. its been four games in a row where i cannot load in and i di.

mint schooner
#

server connection lost every 5 minutes, whereas LEAGUE OF LEGENDS and OTHER GAMES are perfectly fine. Any one got any idea?

strange ivy
#

My game graphics options were reset somehow, and now my object lod is at 2

#

can't bring it down to 1. is that normal?

sand oxide
#

Are there refunds

opaque crag
#

hi can we please get more lab groups enabled.

spare adder
#

its automatic

opaque crag
#

its at its limit for some reason

inner vector
#

did mad peoples servers just crash?

opaque crag
#

so ill take that as a no

gritty scaffold
#

crashed

inner vector
#

my labs run is ab to bbe screwed over i guess

gritty scaffold
#

same with teammate

inner vector
#

iM IN LABSS NOOOOOOO

#

this is actually do dumb i dont wanna lose my shit

formal dagger
#

@rapid sable
I've been playing smooth all night tonight, are you on automatic server selection?

obsidian hearth
#

@sturdy vine low settings = low fps

inner vector
#

no auto sucks bc im not tyrna play on a russian server

formal dagger
#

Sorry, that message was for clockwork.

zenith basalt
#

we got server connection lost but we got our kits back

inner vector
#

it just keeps crashing

#

how did u get ur kits back

zenith basalt
#

because it was like the raid never even happened

inner vector
#

did u reconnect or confiemed leave?

zenith basalt
#

keep trying to reconnect

#

if it keeps giving you the option to reconnect but you cant, most likely you'll get your stuff back

inner vector
#

we keep getting kicked

vivid briar
#

i have the geforce experience how do i pull footage from my last like 20 minutes

zenith basalt
#

alt f10 if you have shadowplay enabled

inner vector
#

i literally keep getting kicked

zenith basalt
#

do you actually load into the map?

#

or do you get kicked at the loading screen?

sturdy vine
#

@obsidian hearth u sure? when i turend to very high, i got the same FPS XD

obsidian hearth
#

yes, use physical cores only as well

#

r7 2700x and rx580, very much worse gear than you and never go below 60 fps with these settings

sand oxide
#

It wont let me trade 122980 roubles for an antique axe

inner vector
#

i was playing a game and the servers crashed

#

and i load in sit for 5 sec and then it says server connection lost and the whole labs server is dead

celest jackal
#

why cant i buy a red keycard? getting a "transaction error: csot of goods has already changed"

wide agate
#

should i report here

torpid dagger
cosmic wigeon
#

Is it possible to fix the infinite reconnect/confirm leave thing that happens when the game says Server connection lost at the beginning of the the raid. I have lost over 2 million in gear from this cause i had to confirm leave all 10 times.

spare adder
#

no.

cosmic wigeon
#

W

dusk kettle
#

@pastel girder can you move adeplhi and jinxed onion out of our chat, they made offense jokes i asked them to stop and they continued, id just make a new group but its gonna put us another 5 chats down

cosmic wigeon
#

ez -2,000,000+

spare adder
#

server connection lost #ez

bold silo
#

just got insta headshot by a hacker on interchange, "denzoak"

#

thanks battleye, 10/10 job

crisp coral
#

I was getting shot through buildings earlier lol

obsidian hearth
#

how u know he was hacking?

sand oxide
#

are there refunds

crisp coral
#

I wish

autumn abyss
#

I think there’s an FPS problem with Turing cards

bold silo
#

played the game long enough to know when someone is hacking, i was literally behind a desk hidden, there is 0 way he knew i was where i was, as soon as i peak i got insta domed in the head, before i died my friend peaked his angle and got insta headshot by the same dude, then after i died my 2 friends left alive ran away and both got instantly headshot by the same dude

#

4 shots 4 headshots, on 2 moving targets and on 2 targets that in a non hacking situation, would have 0 idea we were there

#

they say hackers are getting "banned" and that the battle eye anticheat is working, but it isnt, the hacking situation has got even worse since this latest patch

#

its an absolute joke

obsidian hearth
#

it waxes and wanes, if they ban hackers instantly the hacking creators can figure out what is triggering the ban, making the situation even worse

fair mantle
#

Tarkov keeps crashing on reserve anyone know why?

dusky birch
#

@bold silo trueeee

crisp coral
#

He could of saw you go behind the desk? Lmao

bold silo
#

nah nah

tropic tide
#

@fair mantle just came from a reserve run, all was fine for me

fallen cedar
#

hey so i changed my name on the website. how long does it usually take to change on the launcher?

young brook
#

Game keeps blue screening my pc and crashing randomly HELP, this is the only game I have problems with and it’s not my pc. Specs: Ryzen 5 3600 RX 5700xt 16 gb ram

bold silo
#

we were there for TIME, nobody is that patient to hold that angle for 20+ mins

crisp coral
#

I am

tropic tide
#

same lmao, i've been in a bush for over 20min before

crisp coral
#

chad mentality

tropic tide
#

not even exfil camping, just sitting there, observing people

dusky birch
#

@bold silo bro u dont need argue with this people i know u right

bold silo
#

nah, there is just no way that was legit, im open minded and will admit when i get outplayed. but that was just fishy as fuck

tropic tide
#

oh we're not disagreeing at all

bold silo
#

nah i aint arguing, im just venting at yet another good game getting ruined by hackers

dusky birch
#

@bold silo game is to much filled with cheaters +chinese people

bold silo
#

^

fallen cedar
#

hey so i changed my name on the website. how long does it usually take to change on the launcher?
Shr3dzTVToday at 7:44 PM

obsidian hearth
#

whats wrong with chinese people

dusky birch
#

saw a video where chinese guy takes loot from spawn place

#

do a research

obsidian hearth
#

?????

bold silo
#

the chinese are born cheaters, its in their culture, they are encouraged to cheat, to win at any means necessary

obsidian hearth
#

lol

dusky birch
#

+++

inner vector
#

is there any way im getting my stuff back MY WHOLE SERVER JUST DIED AND I LOST ALL OF MY STUFF ON LABS

tropic tide
#

insurance doesn't work in labs :P so no

obsidian hearth
#

lol this guy wasting 50k on insuring in labs every time

inner vector
#

no retard i dont insure on labs im talking ab the servers crashing and it wont let me join and play

#

hipz ur retarded

#

my whole server crashed for labs and lost my 300k plus rubles kit

tropic tide
#

you can stay mad, or you can move on

obsidian hearth
#

probably more retarded to think you'd get ur stuff back after a server crash tbh

tropic tide
#

300k is just a reserve run. get out there and rekit

inner vector
#

this was different i was able to reload but kept kicking me and no one on the server hit any buttons

orchid oracle
#

anyone knows when the next wipe will be? (estimated)

sturdy vine
#

when was the last wipe?

young brook
#

Game keeps blue screening my pc and crashing randomly HELP, this is the only game I have problems with and it’s not my pc. Specs: Ryzen 5 3600 RX 5700xt 16 gb ram

fallen cedar
#

i changed my name on the website. how long does it take to transfer in game

agile flume
#

is there a recurring issue with not being able to get stuffs out of your insurance returns? i gots 2 mp7 loadouts that apparently im not allowed back

vivid briar
#

Got killed by a completely obvious hacker right as I was going to extract for the guide quest final raid, got it all clipped. Will the devs do anything for me? haha

zealous brook
#

you should send the link of the clip

vivid briar
#

On the website?

cursive pewter
#

hey are servers down rn?

zealous brook
#

Yeah, I'd reccomend contacting the support team

#

NA servers are having difficulties right now @cursive pewter

cursive pewter
#

just killed 2man squad

sleek oak
#

fix ur fucking servers

spark oasis
#

Is there a reason my 3 other friends are loading into maps faster than I am? I have an M.2 ssd (Samsung 970 Evo,) an R9 3900x and 32gigs of 3733mhz ram. I don't think it's my computer.

cursive pewter
#

another 1mil from nikitia incoming?

spark oasis
#

They are already in and running around, I'm stuck on "Awaiting session start"

zealous brook
#

The game is CPU intensive, it also runs using less cpu if you are tabbed out, your internet will also be a factor on how fast you're syncing up

atomic badger
#

@spark oasis it honestly may be your cpu, this game does not use a lot of cores efficiently. Try limiting it to just 4 of them

spark oasis
#

Ok. thanks Soup

polar pecan
#

omg

vivid briar
#

@polar pecan Nice mic spam Guy

torpid dagger
polar pecan
#

i never spammed

atomic badger
#

Been having a problem the last few days with no luck troubleshooting myself if anyone else has some insight. Only in Tarkov my computer will crash and go hard restart (so no logs or event viewer events unfortunately) with no warning mostly when loading into a raid and it gets to the 'Loading Loot...' segment or when I try to open my workbench.
Steps I have already tried:
Giving admin to Tarkov and launcher
Disabling anti virus etc
reinstalling launcher and game
checking/updating all drivers and windows updates and OS integrity
fiddled with graphics settings

Specs:
i5 4960k
970 GTX
16Gb Ram
750W PSU

weary lava
#

wtf is up wit hreserve and the fucking lag

brave bramble
#

Server is lagging so bad...

weary lava
#

fucking a no kidding, i get its beta, but this much lag WTF

latent spire
#

Servers are disconnecting randomly tonight. Any news?

sudden schooner
fair mantle
#

Xddd great game game keeps crashing and sometimes i have to restart whole pc???? wtf are devs doing to this game every update more problems.. -.-

#

How can u put a game that crashes on alot of people to beta?

main arch
#

Yep cant even load into the game

fair mantle
#

I crashed 4 times on loading reserve and lost everything xd

main arch
#

oof

fair mantle
#

That has happened to me twice today 😄

main arch
#

I try to launch the game and it says "Unable to connect to server.'

valid salmon
#

lmao i just got anticheat failed

plucky portal
#

hello, i was claiming my insured loot when i got an error while moving the loot and it deleted my loot

valid salmon
#

@fair mantle what pc specs are you running?

fair mantle
#

i5-9600k 4.7ghz 1070 16gb ram 3200mhz

brave bramble
#

Finally get back in the game and found out I have only 74 hp left(cuz bleeding) with a blacked head. lol.

valid salmon
#

intel, thats probably your issue lmao. Im running amd ryzen 2600 and 16gb ram no issue

placid raven
#

just soooooo many cheaters in labs using walls.

supple trellis
haughty hill
#

Hella cheaters in labs

torpid dagger
eternal ether
#

anyone helpful on

wispy harbor
#

Anyone know if we getting any compensation for the server issues this week/weekend? Lost a couple mil in gear frim crashes and server connection lost

obsidian salmon
#

No

wispy harbor
#

so trash lmfao

polar lodge
#

Why the fuck is there so many server issues?

wispy harbor
#

Their servers are constantly on fire. Part of me can't blame them cause of the enormous influx of players recently from the Twitch event, can take time to upgrade and get better servers but at the same time they've had issues in the past

polar lodge
#

I thought this game was doing extremely well now with all the twitch popularity. They need to Fix this shit ASAP

wispy harbor
#

Just worse now because of the huge influx of new players I would assume

vivid briar
#

I was just playing with a squad for about 5 or 6 raids and then discord user by the name of suu killed me bc he blamed me from getting shot he purposefully killed me and my teammate

wispy harbor
#

Sucks man

polar lodge
#

Team killing I believe is not banable

wispy harbor
#

Someone called BSG a "small company" the other day lmfaooo

atomic badger
#

@sudden schooner unity is their crash report system

#

@deft mountain have you tried using one of their preset graphics profiles?

#

instead of 'custom'

torpid dagger
#

@brisk warren yeah

fair mantle
#

does reinstall help at all to the crashes+

golden gorge
#

Servers down?? Cant login

autumn abyss
#

I think new patch has problems with cpu gpu utilization

limpid sundial
#

is reshade banable or just not supported?

deft mountain
#

what

fair mantle
#

@autumn abyss could be atleast for me i cannot play reserve it crashes almost every que other maps like every 3-4 maps

zealous lava
#

They added a bunch of servers and bought more, it’s the server provider that has the issues with the overload of players at certain times

thorn raven
#

@limpid sundial You can use the gforce filter

zealous lava
#

Hate when people act like they haven’t bought and added servers from the provider for them lol, not always their fault when the company that provides the server hosting gets bogged down

thorn raven
#

@zealous lava nah the best thing is people complaining in the discord when the staff arnt even BSG xD

zealous lava
#

Ah yeah saw some dude yelling in caps for refunds and compensation the other night like the devs are here pepeLaugh

vivid briar
#

WTF, I got "error from owner" while retrieving stuff from insurance package and half the things disappeared

#

Whats the fix?

limpid sundial
#

@thorn raven I know, thus my question is it bannable

obsidian salmon
#

hardware uh no

sudden sleet
thorn raven
#

@limpid sundial Not the gforce no

#

@sudden sleet you have two launchers open close one

fleet iris
#

whats the point of this support caht when no one supports

supple trellis
#

i cant update my game...?
@sudden sleet Try right mouse clicking and launching as an administrator?

#

That or go nuclear and reinstall. I have no idea.

sudden sleet
#

you dont get it, im reinstalling the game

thorn raven
#

@sudden sleet Dude it says you have two launcehrs open and you do and thast the problem

sudden sleet
#

i dont have two launchers open

thorn raven
#

in the screen shot

obsidian salmon
#

its the error message

sudden sleet
#

thats not two launchers open, its the error message

thorn raven
#

ah

sudden sleet
#

its hardcoded that you cant have two launchers open

obsidian salmon
#

its probably just something open in the backend, that appears closed but isnt

thorn raven
#

yeah task manager

#

close it all and try again.

frank elk
#

Anyone still disconnecting?

sudden sleet
#

okay, my game launched but

thorn raven
#

lmfao

#

its your hacks that aint workig

frank elk
#

I keep getting server connection lost, why

mortal latch
obsidian salmon
#

why do people wait past 5 minutes, something the world wont ever understand

dusk anchor
#

hey, I'm meeting the skier rep requirement and it's not leveling me, is this a bug?

outer jacinth
#

@dusk anchor restart your game

devout violet
#

i keep losing connection to the servers and it keeps causing me too lose my loot

final compass
#

@sudden sleet why do you have dogtags insured?

sudden sleet
#

Now my game crash every time I try to load a map

obtuse blaze
#

Where is an invite to the Sherpa discord

proper kraken
#

how to fix slow download speeds i have an ethernet and its going at 700 kbp/s but in steam its 31 mb/s

sudden sleet
#

again... and now my game refuses to launch and when it does, there's just doge faces everywhere @dark lily could you help me?

peak portal
#

trying to upgrade to EOD edition but when i click the upgrade button o nthe site nothing happens

vivid briar
#

try refreshing and let it update

#

also make sure you are signed out of the EFT launcher before upgrading

#

heard ppl had some probs if they were signed in while upgrading

#

not sure if they fixed it yet tho

obsidian hearth
#

game BSOD'd my computer after clicking play and next time i launch i see this, cant click reinstall either. do i nuke everything from control panel and reinstall from website?

peak portal
#

@vivid briar thank you, all worked out 😄

vivid briar
#

😌 np bro good to hear

#

@peak portal

obsidian hearth
misty abyss
#

Do i report bugs hear

obsidian hearth
#

restart game

winged lotus
#

I just did a massive Scav run (for someone my level) and crashed before getting to take out any of the loot losing, 3 stacked ScavBPs, a 6B5-15, a Blackrock chest rig an SVS and I believe AKMN and I'm salty, this has happened three times today It wasn't a big deal any of the other times because I didn't do anything like this but the fact it happened on THIS run of all the others I did I'm getting sick of it. I don't care about losing the stuff although it would be nice to get back, but please just fix this, it's driving me insane that I can't do good runs without the fear i'll crash before getting the loot and lose everything

distant pawn
#

What do we do if we think we found like a hacker or cheater?

#

??

zealous lava
#

!report

unkempt krakenBOT
#

Hello @zealous lava,

We do not take reports of cheaters here on discord.
In order to report a cheater, please record your game and post the video in this topic :

https://forum.escapefromtarkov.com/topic/98098-cheater-video-report-megathread/

Please refrain from accusing anyone here on discord to avoid provocations and conflicts.
Thank you!

distant pawn
#

Thank you @zealous lava

dire karma
#

so im just getting continuously getting disconnected from this session it would be nice if i didnt lose my stuff

bold silo
#

something really needs to be done about scav bosses insane aggro range and aimbot... its fucking ridiculous

dire karma
#

i expect to get compensated for lossing 300k in gear

#

this game mad dumb

vale tangle
#

Anyone else DC?

viscid imp
#

YO, i just got the game how do i download the client?

#

i got the email for "thanks for purchasing"

vale tangle
#

Login to the website and view account

viscid imp
#

THANKS, damn i was looking on the forum and couldnt find anything thanks

visual tiger
#

whats up with this "Server connection lost" bullshit? Happens every 5 games, im tired of losing gear because the game is bugging out, any solutions?

abstract turtle
#

Does anyone know how to actually manually choose servers? I see the options on the launcher but they all time out really fast and if I do manage to select one it gives me an error.

zealous lava
#

@visual tiger the solution is to deal with it lol. It’s not the game bugging out, 90% of the time it’s the company that hosts the servers for the game being bogged down

fathom ferry
#

Where do you report people? I just spawned into a game luckly as scavs and 3 of my buddies spawned in at the same time and all got killed by the same guy in less than a second of the start all in different spawn spots.

obsidian hearth
#

!report

unkempt krakenBOT
#

Hello @obsidian hearth,

We do not take reports of cheaters here on discord.
In order to report a cheater, please record your game and post the video in this topic :

https://forum.escapefromtarkov.com/topic/98098-cheater-video-report-megathread/

Please refrain from accusing anyone here on discord to avoid provocations and conflicts.
Thank you!

strong hedge
#

This game rly sucks the juice outa your headphone batteries ^^

olive hollow
#

Anyone had the issue with PC crashing when installing workbench level 3? 😂 Just happened 3 times in a row...

strong hedge
#

plz remove ambiance sound in loading screen

polar lodge
#

servers down?

strong hedge
#

rain and crickets is hunting me in my sleep

#

and the gravel sound with the shitty headset damn thats way to high

#

cant hear me think

sinful laurel
#

hey i got a link to reply to a support email but it just takes me to a page that says "enter answer" in plain text, no text box or anything to reply

light prism
#

cant watch other peoples streams while in duo channels?

hazy urchin
#

Im having so much frame drops when shooting or getting shot

buoyant sage
#

Error 404 for nearly 30 days devs admit its server side.

formal pendant
#

Server Connection Lost

#

Just got stuck in a loop of attempting to get back into a game until the timer ran out...

abstract turtle
#

Why can I not change servers on the launcher?

#

The options are there but when I go select a server I get errors and they time out

formal pendant
#

That's an Intermittent bug in my experience.

vapid jasper
versed burrow
#

Server connection lost. Rejoined to bullets in my face. Bye bye gear.

hexed night
#

@versed burrow I feel you on that. Same happens to me all to often.... I wanna know who the lucky mf are getting all this free gear lol

obtuse merlin
obsidian salmon
#

i cant even read that

obtuse merlin
#

how can i complete this mission?? this is impasubble

obsidian salmon
#

its only headshots
they already nerfed that quest from 130m

fair loom
#

Anyone had an issue with game disappearing when you purchased the game through battlestate?

sharp venture
#

What to do when support dont answer after likr 20days+

foggy sapphire
#

so i just made the gun for gunsmith 6, 350k, I pressed turn in at mechanic and it gave an error. Gun disseapered, no quest completetion

main quail
#

@foggy sapphire Just restart game

foggy sapphire
#

oké, will report back

main quail
#

Happened to me a couple of times

foggy sapphire
#

fixed it, thanks !

main quail
#

Usually when that stuff happens a game restard fixes it

foggy sapphire
#

allright

scenic ridge
#

Is it just me or did a cargo ship full of chinese DouYu's and cheaters crash into tarkov?

#

Every game from NA to EU is filled with chinese hackers left and right, unfortunately the corona anti cheat isn't getting the job done.

obsidian salmon
#

lol

digital mirage
#

Had no cheater problem recently in EU servers tbh @scenic ridge

scenic ridge
#

thats all ive run into all morning.

shrewd shard
#

i have a problem turning in items to therapist i cant complete her mission since yesterday that i had a bug where i handed her the item and she didnt count him and now i cant hand her any

icy hemlock
#

she wants morphine

shrewd shard
#

what about syringes

icy hemlock
#

yea not those ones she wants the blue morphine syringes its worded weird

shrewd shard
#

@icy hemlock which ones?

icy hemlock
#

the blue ones

shrewd shard
#

you mind looking for them in the flea market and telling me their name ? i cant find them

icy hemlock
#

just type "morphine"

#

you gotta find it in raid tho so

shrewd shard
#

dude i get the morphive

icy hemlock
#

thats all she wants

shrewd shard
#

but what about the syringe? its 4\5

icy hemlock
#

there is one objective for finding them in raid and one for turning the syringe's in to her

shrewd shard
#

ohhhh i see ty

granite valve
#

why is my fps lower this patch

tough lotus
#

Gotta report a bug with the hideout.

full delta
#

Any patch notes for the minor update that just dropped?

main quail
#

@scenic ridge Ive had some interesting raids too. Could also put it down to extreme server desync

scenic ridge
#

no.

#

desync doesnt cause people to have the awareness of shroud on adderall.

neat gyro
#

idk if anyone can help with this but. my xp doesent go up even tho i get it from raids

#

the game doesent let me go over lvl 3

#

it says i need 700 xp and i get 3k from a raid but it doesent lvl me up it just goes back down

latent sparrow
#

So will pre-ordering still allow access?>

neat gyro
#

yes

latent sparrow
#

awesome! ty @neat gyro

#

how addicting is the game? cause feeling like pre-ordering the EOD pack XD

neat gyro
#

when u buy the pre-order u will get a mail with a link to the download

#

well atm no addiction cause the game doesent let me lvl up

humble pecan
#

serious yuan is hacking

latent sparrow
#

yeah i figured if they were still sending the code that it would be handled that way, but saw forums from 2017 and wanted to make sure the date wasnt going to affect the legitimacy

astral flume
#

WHERE I CAN REPORT a cheater ? i have a video

vivid briar
#

they don't do manual bans anymore

#

it's up to the anti cheat now

humble pecan
#

its bull shit hackers are wrecking this game

astral flume
#

so....I have a video that looks clearly, and it doesn't help me ...

vivid briar
#

nope

#

Why must I disable BT web protect to install Tarkov?

#

virus pepega

cerulean temple
#

why cant i insure my stuff?

scenic ridge
#

Restart the game.

humble pecan
#

Nate 301 is hacking

silk storm
#

keep getting server connection lost on NA servers

#

5th on this labs run. I'm shocked to be alive -_-

dense lake
#

is factory time stuck for anyone else?

#

just stuck at 15:28

humble pecan
#

anyway to reset tagets in hideout ?

#

targets ?

upbeat vault
#

@dense lake Intended feature @humble pecan Currently no

humble pecan
#

nice i have a bunch of awsome ideas hit me up sometime .

dense lake
#

oh ok

humble pecan
#

found a way around it shoot the light bulb to sight in guns.

sonic hemlock
#

Consistently I will be killed by invisible players with completely silent guns. Is there something specific that causes this?

autumn abyss
#

Getting sniped

sonic hemlock
#

No, I'll be indoors around no windows, or the gun will clearly be something automatic. All I will hear is the sound of my character grunting

silent pilot
#

@sonic hemlock I know what your on about. Happens to me all the time. I see only 2 things for this or possibly both reasons. Low ram and no ssd or tarkov servers being tarkov servers( not taking the piss).

#

Basically your pc can’t load in the ai fast enough or something on those lines so you don’t technically see them but they’re there.

sonic hemlock
#

That's good to know, thanks homie

green lake
silent pilot
#

@sonic hemlock welcome dude

green lake
#

please help i have tried repairing 4 times now nothing works

olive maple
#

are you with bt @green lake

silent pilot
#

Have you tried running as admin

olive maple
#

as in your isp

green lake
#

@silent pilot yes and @olive maple wdym?

olive maple
#

is your isp BT, internet service provider

green lake
#

no im w virgin media

olive maple
#

ah i see, can't help then soz

silent pilot
#

It looks like it’s saying you’ve changed the files of the game?

green lake
#

i haven't, i opened the game like an hour ago it started doing the update and then i got that error

silent pilot
#

Yikes, then I really just suggest a reinstall, if the same thing happens it’s probably not Tarkov.

karmic river
#

mechanic part 6 took the gun but didnt give me the rewards

green lake
#

restart

karmic river
#

ok

slow drum
#

Is there a way to fix my game so I don’t get error 404 so I can play

shrewd tangle
#

Quick question, Flea market isn't loading at all. Tried to clear cache and check game integrity.

karmic river
#

is there any way to change to usec from bear without wipe?

olive hollow
#

I seem to have a problem i cant take my insurances becouse i get the item moving error any fixes to that?!

karmic river
#

dont change anything while taking them for example if it is a gun do not fold it

olive hollow
#

Umm ok thanks!

terse niche
#

anyone get the anticheat lost connection error before just before the end of a raid?

green lake
#

Great it won't even let me uninstall

slow drum
#

I feel you lol I can’t install and play it

green lake
#

ikr

strong hedge
#

kill killa 100 times..rly ? do the devs know what balance in a game is

slow drum
#

I get error 404

strong hedge
#

that means doing interchange runs 400 times and hope noone kills him before you

#

where is the fucking logic if its supposed to be a so freaking realistic game

tawdry sequoia
strong hedge
#

no casual player will ever attempt in doing that task

#

rip kappa way ago bsg !! milking gamma packs

#

you need to do all the tasks in order to get the kappa case right ?

umbral smelt
#

"message":"Our systems have detected unusual traffic from your computer network. Your connection has been blocked temporarily, try again later."} can somone help me? i logged in to my acc too many times and it isnt going away

strong hedge
#

thnx for your expertise.. found out that thats the only task you dont need to do to get it rofl

ember comet
#

@tawdry sequoia did you really have to ask?

sharp raven
#

how do i uninstall the game?

ember comet
#

Same way as any other game, zoomer.

sharp raven
#

I tried manually uninstalling through control panel and the uninstall.exe in the game file but it wont let me uninstall

#

whenever i click uninstall it says path to (game location) denied

neat elk
#

delete system 32

sharp raven
#

yeh good one, the chat for cucks is in general chat go spam you lost 50 red keycards there m8

neat elk
#

lmao what? don't even start that shit here.

sharp raven
#

the fuck you even doing in support chat if youre gonna meme, with your dont start that shit here gtfo

neat elk
#

how much money u have in tarkov Swaggin since u have 50 red cards?

sharp raven
#

im not sure if youre trolling right now or if youre actually serious

neat elk
#

its a question isn't it?

#

why would u say i lost 50 red cards that just random asf if u don't have it urself

sharp raven
#

dude. stop youre embarassing yourself

neat elk
#

Why won't u just answer? Or give me an explanation

sharp raven
#

like i actually thought you were joking but youre serious

neat elk
#

Ur still doing it

#

What? TF was that

sharp raven
#
#

here you go m8

neat elk
#

Just get nitro don't do that..

#

Btw u still haven't answered my question ur just deflecting

clear hill
sharp raven
#

jesus youve never left support chat have you

neat elk
#

Guess u just randomly said u lost 50 red cards okay then

sharp raven
#

guess you cant read properly but okay then

neat elk
#

Still deflecting

#

Okay I'm going to assume u randomly said that moving on.

sharp raven
#

its funny how youre dragging this out making you look more retarded, i love it

neat elk
#

Whatever u say

sharp raven
#

do me a favor, scroll on the left to the bottom and click on general chat.

#

go observe the chatting behaviour then and then read back this convo

wraith sail
#

So uh don't know what'll happen with my typing this but I was just trying to accept a prapor insurance message but when i return to my inventory all the items are gone from my inv. and the message, just really shitty but hey its a game in beta ig

neat elk
#

Okay I read it for 5 seconds can't find shit so yah instead of being a shithead u could just tell me but oh well.

frozen gulch
#

@wraith sail restart your game

smoky pebble
#

Anyone else having issues with the game? It boots up for me but freezes.

green burrow
#

If I keep getting server disconnects to the same raid, is it a problem with the game or just my computer. Sometimes it gives me a long error message when I load back in

echo trail
#

hey, does any1 expect sudden blackscreens and resetting of display drivers since 0.12? and unity engines dies.

misty cypress
#

I am current having issues with updating my client

#

I tried reinstalling the launcher and game but now I can not installing the game

echo trail
#

servers are crap somehow

sudden arrow
#

had the weirdest glitch everyone in the map was running in place

agile dome
#

its desync, alt f4 and reconnect is fixing it.

sudden arrow
#

i extrated and kept my items?

echo trail
#

@sudden arrow every1 else had desync/disconnect, not able to reconnect in that time

#

0.12 is the buggiest of bugs patches nowdays

sudden arrow
#

oof well free loot i guess

echo trail
lavish zephyr
#

how can i fix this? started the game before and got a bluescreen

#

after rebooting i get this

lofty orchid
#

I'm unable to download the installer for the BSG launcher. I've tried both the url in the e-mail and the link on my profile page. Both result in a site can't be reached message.

misty cypress
#

anyone know any fixes for any of these

jade shale
#

Long loading screens on Escape from tarkov?

#

Should I reinstall?

#

Oh well I meant like loading to the main menu

clear hill
#

I get the same as you @misty cypress

misty cypress
#

I cant even install the game anymore

clear hill
#

same

misty cypress
#

It was okay about a week ago

clear hill
#

what isp?

misty cypress
#

UK BT

clear hill
#

hmmm same

misty cypress
#

I have tried VPN and downloading from a different provider

vivid briar
#

are servers down ????

misty cypress
#

@clear hill have you tried any VPNs??

clear hill
#

nah

signal totem
#

just took tick damage from an invisble scav with a gun that made no noise on customs but apparently was killed by a grenade xD

rare owl
#

hey if i upgrade to the Prepare for escape version for 55$ will it only be another 40$ for EOD or am i gonna get lowkey scammed

amber maple
#

Anyone else have a click bug? I saw a forum thread about it, it seems my game doesn't seem to want to realize I am holding down mouse button 1. It happens in no other game or application, and the mouse is fairly new. It stops me holding down in auto-fire, for example, or dragging items becomes really tedious when it just "releases" them at random.

signal totem
#

what mouse you using?

amber maple
#

razer naga, I installed the newest synapse 3 as well. Checked all its functions and so on. It seems to be fine everywhere else.

misty cypress
#

@rare owl every edition you get the lower the next up edition will be

rare owl
#

if i upgrade my game it wont reset me right? and will i immediately get the additional starting items?

misty cypress
#

when you upgrade and you are suppose to have some extra guns and stuff you will have to collect them from the profile page on the website but if the alpha case is suppose to upgrade then it will change automatically

#

careful you might lose things in your case tho

rare owl
#

ok

lavish vortex
#

omg I need help

#

I changed the e-mail and now theres nothing on my profile to download the game

pastel lotus
#

yay with the new update i can't update again

misty cypress
#

Try using VPN with port forwarding

pastel lotus
#

using my vpn to no avail

undone axle
#

I just completed gunsmith task 10. Initially once I turned in the ak the quest didn't show as done, after I restarted my game it worked but I only got 2 ammo cases. I am supposed to get 2 ammo cases and 1 m4a1 sopmod and for some reason the m4a1 is neither in my inventory nor the inbox from mechanic. Anyone with the same problem?

weary lava
#

tarkov wont let me download the patch

pastel lotus
#

@amber maple did u check if your mouse made a macro? i have my 280euro keyboard constantly make macro's and its making me lose my mind

weary lava
#

server down?

amber maple
#

I think it was a hardware issue

weary lava
#

just clicked update like spam its working now lol

small matrix
#

servers don gain?

weary lava
#

doesnt seem to be if your updating just click it a bunch

vivid briar
#

bruh the entire game just stopped moving and i lost 45 minutes of nloot cuz u just inta die cuz ur frozen what is this shit

#

server processors are maxed

surreal burrow
#

anyone know how to install the update if you have the zip file for it?

unreal cedar
#

what is the key on customs that gives shortcut ?

surreal burrow
#

factory key

ebon frigate
#

anybody else just getting disconnected, reconnected, repeat?

cloud tinsel
#

I just got a 622 - error but it's workin fine

hexed solstice
#

happens when trying to update to the latest update

open kayak
vivid briar
#

ye hes normally at the hole spawn jsut waiting infront of the edoor

hexed solstice
#

nevermind restarting my pc fixed the error

lofty orchid
#

I'm unable to download the installer for the BSG launcher. I've tried both the url in the e-mail and the link on my profile page. Both result in a site can't be reached message.

mossy kiln
#

@fathom creek

#

^ ear blasting chats get him outta here

lofty orchid
#

?

hazy urchin
#

is any1 playing this game with the minimum requirements, and if so, is it stuttering like hell?

quasi garden
#

Hi, I was trying to install the game and when I open the launcher I first get this error

#

and then when i press install i either get this error or the same one as when i open the launcher

#

Restarts and reinstalls fail to fix the issue

ebon frigate
#

did you do integrity check

quasi garden
#

On what? The launcher?

ebon frigate
#

yep

quasi garden
#

I reinstalled it a few times but I guess I could try that

ebon frigate
#

it only takes a moment, it'll verify your files

quasi garden
#

Where do I do an integrity check?

#

ah

ebon frigate
#

also, do you have malwarebytes installed and running? it sounds like something it using the process. or any other virus/malware utility?

quasi garden
#

I could try see what my antivirus is doing

ebon frigate
#

try temporarily disabling it and running the launcher

acoustic goblet
#

tarkov win again with bugs 1 game and i leave it again for week

quasi garden
ebon frigate
#

are your servers set to automatic? if so, try choosing one specifically. if not, set it to automatic. what did the intergrity check show?

quasi garden
#

They were set to automatic and I got the same error, set them to all the EU servers and same error

ebon frigate
#

are you behind any kind of vpn or firewall?

quasi garden
#

Nope

ebon frigate
#

sorry i thought you already had it installed.. so integrity check won't be there yeah

#

i don't have a specific fix for you man but if it were me i'd try deleting the installer completely and then reinstalling it with antivirus disabled. something had that process locked down.

quasi garden
#

When first installing the launcher my anti virus went a bit weird but I told it to leave the launcher alone

#

"This site may contain damaging files, do you want to continue?" sort of thing

rare owl
#

hey can someone help me with purchasing a upgraded version of the game? it asks for a postal code do i enter it as 6 digits unbroken or 3 then a dash or space then the other 3

hot mauve
#

Can I get my name changed to "itsdaybeforeyouask"?

ebon frigate
#

@quasi garden really seems to me that maybe the antivirus is blocking it somehow.. maybe in the firewall rules.. maybe a port.. just be thorough and check it. could have also messed up the initial install.

vivid briar
#

Hello, One of my friends has a problem where he cannot install the game. It says “Calculating time, Paused” even though it isnt paused. How do we fix this?

hazy urchin
#

i cant switch back to fullscreen

#

mainly because the taskbar is blocking the goddamn options button

quasi garden
#

@ebon frigate Weird since I've manually disabled and also added an exception for battlestategames

hazy urchin
quasi garden
#

It says a folder called /lock is in use, when i check there is no folder called lock. If i try create a folder called lock inside of the battlestategames folder it tells me there is already a file with the same name. So essentially there's a hidden file being accessed by something and that is what is blocking my install

surreal burrow
random star
#

is there a mod that can help meh

surreal burrow
#

@quasi garden its likely some sort of network safety measure is blocking the download, use my link or use a vpn. For me it was my ISP.

obsidian hearth
#

Using an antivirus in 2020 Weirdchamp

mystic sky
#

tarkov stuck at deploying 00:00:00

quasi garden
#

@surreal burrow I'm using your download, except that it's downloading at 50% of my normal speed through chrome, gonna try a better browser

surreal burrow
#

maybe thats because the exact link is to a cdn in another part of the world. I'm in the uk and thats the cdn i've been using.

quasi garden
#

I live in london rn

surreal burrow
#

well it should work, only problem is that i have to reinstall the game every update lol.

quasi garden
#

It's deciding it wants to chug along at 4.0 mb/s instead of 8

#

I guess I'll tank the wait as long as it fixes my problem

surreal burrow
#

it could just be the server limiting the bandwidth for each person. i havent checked what speed it is for me.

#

if you extract it to your eft (live) folder you wont have to do any fiddling with the games location

quasi garden
#

yeah

hazy urchin
#

every single match i join is a bugged match

#

its always 20-10 mins left into the match and players are stuck lagging in 1 place

vivid briar
#

how does 1 guy survive this

hazy urchin
#

and now i fucking get disconnected while i only have 2 minutes to escape via limping

#

wow, the desync in this game is rediculous

vivid briar
#

the servers are maxxed

hazy urchin
#

fucking 5 minutes to disconnect me, only for me to fucking die immediately once i reconnected

#

took me 5 minutes to force me into a match that only lasts less than 20 minutes

#

like what the fuck can i do in this game if the bloody game isnt allowing me to join a proper match without any connection problems

#

its the goddamn 6th time out of 7 already today

hollow tree
#

Fix your servers

hazy urchin
#

and im stuck with this shit with absolutely nobody to read my messages

#

i cant even switch back to goddamn fullscreen no matter what keybinds i use and i cant look down in the game

vivid briar
#

weird.. try reloading fullscreen from the settings

hollow tree
#

Servers ETA ? still shitty ?

wintry dawn
#

why do i have to get a vpn to do updates wtf

vivid briar
#

what do you need a vpn for

wintry dawn
#

i get 403 forbidden error when an update comes out

#

i can only do the update with a vpn

vivid briar
#

did you do something wrong?

atomic badger
#

@hazy urchin try closing the game and reopening hopefully it will sit on top the taskbar at first and you can switch it to full. If that doesn't work or you can't close it right click on the icon in the task bar and go to properties and force to fullscreen from there

hazy urchin
#

i did both but im still stuck at borderless

atomic badger
#

In the launcher you can change your settings as well then. It should be between news and forums (I think, doing this from memory, sorry)

tawny spindle
#

i cant update game

#

everytime i go in launcher i get an error code and the launcher closes

atomic badger
#

What's the error code @tawny spindle ?

tawny spindle
#

i just put on a vpn and it doesnt show the code anymore

#

it was 403 erroe

signal abyss
#

I put in my password wrong once, and it locked my account for 24 hours

atomic badger
#

Hopefully that fixes it then. Some ISPs block the launcher since it pulls from Russian servers

signal abyss
#

Do I really have to wait that long? the heck? is there a way to just change password on my email or something

atomic badger
#

Mine has said it was locked before (website not game though) and I just ignored it and tried again a few minutes later and it worked. Otherwise you'll have to either wait it out or try contacting BSG support which will probably take longer than the 24hrs anyways

autumn abyss
#

If anyone has problems with funky hardware utilization, DM me, I have a band-aid fix for it.

atomic badger
#

I get of you're trying to be helpful but that sounds fishy af lol

rich elk
#

lmao, what kind of funky hardware utilization are you talking about btw?

signal abyss
#

Also, I have keep me logged in checked but every time I open the launcher I have to keep logging back in?

autumn abyss
#

There’s an issue with low GPU utilization and it freaks out with CPU cores. Causes low FPS even on high end cards

#

Some maps are worse than others, reserve being highest culprit.

rich elk
#

i get like 60 fps on reserve with a 1080, do you think it might be related?

atomic badger
#

What cpu do you have?

rich elk
#

i7-9700kf

autumn abyss
#

@rich elk, yes. I have same issue. I Do you happen to have a CPU with more than 4 cores?

vivid briar
#

JOIN LABS 4

atomic badger
#

Tarkov doesn't like virtual cores or lots of physical cores (more than 4 as smk mentioned)

rich elk
#

yes 8 cores @autumn abyss

atomic badger
#

Smk can probably help you then. I'm assuming he will help you limit Tarkov to utilize only 4 cores

rich elk
#

monkahm

vivid briar
#

Join labs 4 1 man

autumn abyss
#

@rich elk try using Process Lasso, to restrict both Tarkov .exe’s to cores 0,2,4,6

#

It hasn’t completely resolved it, but it’s a vast improvement for me after trying all sorts of “fixes”

rich elk
#

i will definitly try that immediately

atomic badger
#

Good looking out @autumn abyss hopefully I didn't come off as an asshole just sounded kinda like "you got problems, I got answers" as you open up a trenchcoat haha

autumn abyss
#

@rich elk if you have a question on how to use it, I’m curious. If it works for you I may type up a how-to.

solemn anvil
#

i cannot try weapon in hideout, any tips?

autumn abyss
#

@atomic badger I understand. Could’ve worded it better, just trying to help the community.

rich elk
#

for sure will update you

vivid briar
#

LF1M labs the lab 4

atomic badger
#

This is support chat not LFG @vivid briar

vivid briar
#

oh shit lol

autumn abyss
#

Next I will be testing with the Use physical cores option enabled/disabled

#

I’m suspicious of this setting with 8 cores +

rich elk
#

that setting confuses me

#

what the heck does it mean

nocturne mountain
#

is there a mod here that i can talk to?

native karma
#

I can't upgrade my water collector to lvl 3 - I have all the items and requirements- I do the upgrade and get back a server error after a few seconds with the items in my stash untouched

magic wadi
#

Is there a fix for eft crashing when loading map or is that still an issue?

plain musk
#

I cant understand why my fps are super low since 3 days?

atomic badger
#

It's common in processors to create "virtual" cores with unused resources to process more tasks Intel calls it hyperthreading I forget what and calls it

autumn abyss
#

@rich elk ideally it is for hyper-threaded machines, it restricts the game .exe to only run on the real cores, and not the hyper-threading cores, ie our 9700ks have 8, the 9900ks have 8 with 8 hyperthreaded “cores”

rich elk
#

@native karma do you get "Critical error 228- ItemMoving [...]" or a different one?

native karma
#

@rich elk exactly that one

rich elk
#

I have the exact same freaking issue with shooting range and workbench lvl 2 im reisntalling my game as we speak to try to fix it

native karma
#

oh.. I think it's a server issue, not a client-side issue

autumn abyss
#

But, I suspect that fundamentally the Tarkov .exe has problems with greater than 4 cores, and telling it to use all physical 8 cores freaks it out.

atomic badger
#

@magic wadi it wouldn't happen to be crashing on loading loot would it?

rich elk
#

might be idk, its been like this for a week and none of my friend has it.

@autumn abyss okay, i know you havent tested it yet, but do you think i should enable or disable it?

atomic badger
#

The moving item error is a server desync with the inventory and it's placing items on top of each other and bugging out so it reloads your profile

magic wadi
#

@atomic badger Either map or loot, looking for it now

native karma
#

might be idk, its been like this for a week and none of my friend has it.
ahh

nocturne mountain
#

i just lost 750k on gear cause i entered a bad server with 0 RTT

#

so i couldnt do anything from the lag. then it skyrocketed to 1500

atomic badger
#

@magic wadi do you have any overclocks on your machine? I'd been running into this problem the last 3 days and finally fixed it by resetting my BIOS

#

I think it was specifically my RAM overclock and plan to test only a cpu overclock in the next couple days