#community-support

1 messages · Page 534 of 1

simple yoke
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I know my CPU is holding me down from getting any good frames but i play on low settings on everything and get 45-60 fps whenver i run interchange

vivid briar
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oof

simple yoke
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(CPU is a AMD 6300x)

vivid briar
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I just upgraded my cpu now I get 90+ on interchange

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i just got the amd 2300x

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its a fucking beauty

sudden laurel
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@vivid briar I know I selected gift. I triple checked

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Will check to see if they email me the code when I get home from work

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They did

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Jusg checked

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Lol. Ty

vivid briar
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@glacial kelp i would suggest your gpu is pulling more power for interchange cause of object rendering is more on that map... id say turn down your distance rendering and shadow rendering and try if so you need a better psu. what are you currently using

glacial kelp
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Okay thanks ill try that, Im using a THERMALTAKE TOUGHPOWER GRAND RGB 750W 80PLUS

vivid briar
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@glacial kelp how many power pins does the rtx 2080 take?

glacial kelp
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16, They are all plugged in

vivid briar
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they arent on the same cable right?

glacial kelp
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no

vivid briar
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like some 6+2 pins come with 2 on the same rail

glacial kelp
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wait actually yes

vivid briar
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nah rog gpus in my experience do not like sharing the same rail for 2 8pin

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they both need theri own rail

glacial kelp
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ohhh

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okay

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standby

vivid briar
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you would have been okay if it was like an msi gtx 660ti wwith 2x 6pin on same rail but not rog's rtx gpu. id day test with both on seperate pci power rails and see if that stops the psu freaking out

glacial kelp
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I will! I will test it now

vivid briar
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let me know my dude

dawn dawn
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is this a known bug?

trim moss
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I just got that error too

vivid briar
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veriffy integ dude on bsg launcher

thin crane
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yeah got that error to

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extracted fine tho

tender pumice
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Yup, i got it too, about 2mins into the first raid

vivid briar
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i havent got it id seriously check game integrity

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Hey guys

glacial kelp
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@vivid briar it didnt change anything

vivid briar
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Any of you experiencing random deaths in scav?

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something is shorting your system. what are you using to check temps @glacial kelp

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My character has full hp with water and food loaded and my character just dies randompy

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someone probs sniped you dude

glacial kelp
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for the gpu now it was MSi afterburner

vivid briar
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0 audio

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and temps on gpu are?

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Just random death

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have you checked cpu temps?

glacial kelp
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40-50 on interchange with high settings

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CPU is 70ish under heavy load

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and in interchange

vivid briar
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woah

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70c?

glacial kelp
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well its weird

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one die is around 40 the other shows 70

vivid briar
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70 is way too hot dude

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waaaay to hot for amd cpu

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hell my old fx 8300 cpu never got above 50 on tarkov thats aircooled with stock cooler

night bison
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@glacial kelp how is the overall cooling on your pc ?

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fans blowing air in and out ?

elder zenith
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70c for cpu is way too high, it's probably 100% full load, you should check if everything is ok (probably isnt)

vivid briar
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drunk am i not the onlyone thinking his cpu is overheating

glacial kelp
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hm then it must be the thermal paste thats crap that was preapplied on the cooler

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ill get new one

elder zenith
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gpu's can SAFELY get to 90c (you shouldnt*** get it to 90c though)

night bison
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i dont think it 😛 i know it 😛

vivid briar
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either thermal paste not applied properly or fans not config'd properly to put positive airflow in and through rad to coll liquid

glacial kelp
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and the cooling generally is fine, but yeah must be the cpu cooler is off

tired halo
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Who can’t apply thermal paste Tf

glacial kelp
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the rad is on top, the fans blow outwards

fresh hamlet
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Hi guys, I have a question if you don't mind - I've been playing EFT since it came out of closed alpha, but right now i'm playing underrail (singleplayer cRPG) where I accidentally saved my character with the wrong perk. This is about 60ish gameplay hours and I instinctively thought I would use cheat engine to fix my character but then I remembered I had heard just installing CE flags you when playing - I wanted to make sure I can install CE and use it in other games before I do anything i'll regret (because I'm lazy and wanna fix my character)

TLDR: Has there been a statement regarding Cheat Engine and other games?
Sorry for derailing your heating issue

tired halo
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First time I heard that

vivid briar
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okay break. how many fans in your system?

glacial kelp
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There was thermal paste pre-applied, but I guess thats crap then,

2 in the front, 1 back, 3 on top for the Water radiators

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and 1 in the PSU

tired halo
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break the one already pre applied is plenty

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You don’t need to apply any more

glacial kelp
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I was gonna remove the one applied and put in new one

tired halo
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Umm there’s no point like at all

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I’m telling u if I put more on ure retarded

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*u

vivid briar
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id check see if its config to pull air in right and exaust at back for max positive airflow

fresh hamlet
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I also remove the pre-applied thermal paste because I used high grade from noctua

vivid briar
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break where did you get the pc from?

glacial kelp
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Built it myself

tired halo
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Any thermal paste is decent even the ones pre applied. If u bought it second hand then maybe not

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What cpu have u got

glacial kelp
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all parts new

vivid briar
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and the tp was already on the cooler?

glacial kelp
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SPECS:
RTX 2080ti
Ryzen 9 3950X
Crosshair VIII Hero
32GB 3600mhz DDR4 RAM
TT Water 3.0 cooler
TT 750W PSU

fresh hamlet
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There is a great difference in conductivity between different pastes tho

tired halo
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Yeah don’t bother

fresh hamlet
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But it usually only is noticeable if you OC

tired halo
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bro I’m telling u rn I do this shit in college the one pre applied is plenty

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Go on a video or even search it up im telling u

elder zenith
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@fresh hamlet I'm pretty sure battleeye detects the cheat engine, so I would just uninstall it.
Tons of ppl got banned from ark while having cheat engine open **(because ark used to run battleeye, I dunno now), so I would take the safe route and uninstall cheat engine

tired halo
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If ure thinking about Oc they maybe not

glacial kelp
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all speeds are stock speeds

vivid briar
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not always the case but okay ruski. alot of tech youtubers know their shit and hate preapplied tp

fresh hamlet
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@elder zenith Thanks, I haven't installed it yet, wanted to check first. I'll not install it them 🙂 cheers!

vivid briar
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@fresh hamlet his cpu is at 70 when on tarkoc but gpu is 40 -50

fresh hamlet
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Might be too much thermal paste tbh

tired halo
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Yes but most you tubers use high end cpu dipshit he’s I can tell he’s on a budget cus he’s using a Ryzen 🖕

glacial kelp
fresh hamlet
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A needlepin + a little more is usually enough, too much and conductivity goes waayyyy down

vivid briar
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actually ryzen arent that cheap anymore and its a high end chip still but whatever you know best. what are you like 16?

elder zenith
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"BattlEye does not look for or care about Cheat Engine, anyone who is claiming that CE is the reason they "might have been banned" was banned for something else.

I know explicitly that CheatEngine does not trigger BE unless you're hooking and actively debugging the process exe that BE is protecting. " if you wanna get more into dept (welp there goes that link)

tired halo
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that’s fine wtf u mean

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LMAO U GUYS NO NOTHING

vivid briar
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okay i havent been building pc's for about 17 years but kk

tired halo
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That’s why then

fresh hamlet
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I did IT college and 3 years of game developer uni, and have been building my pc since I was 17 and I'm 34 now so I am legit

tired halo
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Stop talking shit lmfao that’s normal

elder zenith
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and wdym ryzen is budget

tired halo
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like 60 degrees is normal

vivid briar
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my thoughts too syntaxx

elder zenith
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ryzen has been killing intel lately lol

vivid briar
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no 60 is not normal nor is 70

tired halo
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Ryzen is a budget cpu

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dude u can even type it in ure so retarded

elder zenith
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intel is like apple, trash and overpriced

fresh hamlet
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I love how all Ryzen cpu's are "budget" when they're ranging from 100 to 2000 dollars in price

glacial kelp
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The Ryzen wasnt budget, it was 750dollars ish, 16Cores haha
and the weird thing is, the temps are good on one die, not on the other

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thats why maybe the thermalpaste isnt good

fresh hamlet
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Breakz0r what are you monitoring with?

elder zenith
glacial kelp
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HWiNFO64

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and before with MSi Afterburner during the game

fresh hamlet
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hmm. I would say try GPUz as well and see if they all match up to 70, I know though for a fact AMD's products tend to run a bit hotter than Intel

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Otherwise you could do a boot sequence stress test

vivid briar
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i use hardwaremonitor never served me wrong but all on personal preference

fresh hamlet
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stress test = prime95 boot
doing it outside of the OS is mostly accurate as software can be a bit unreliable at times

vivid briar
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@elder zenith wanna be my sherpa haha

fresh hamlet
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Also did you make sure the chassi fans do a through-flow and not just all suck in air?

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Like, blow out air up top, suck in air bottom/sides

glacial kelp
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prime95 I did that, no issues

fresh hamlet
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If you're running a dual fan tower for CPU cooling, you can also try turning one of the fans around in case they both suck in air rather than suck in on one side and blow out on the other

vivid briar
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do you know if your cpu has good contact with cooler?

inner sorrel
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Can some1 explain me why my Discord get crash everytime I get some backend error in EFT or Unity error..?
Are those errors random for everyone or is it something there so I can fix it ?

glacial kelp
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thats what im not sure about, because one die is cool and the other always 65/70C

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idle or under full load

fresh hamlet
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@inner sorrel I have that sometimes too, I think (not sure) if it might be discord overlay etc

glacial kelp
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and the fans run front to back, down up

inner sorrel
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I see

vivid briar
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seems weird. personally id say take off and see how the thermal paste has contacted the heatsink dude. thats my opinion

gloomy gate
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Im stuck on Awaiting Session start, while my teammates have loaded in already.

tired halo
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If ure playing tarkov at 60-70 degrees that normal

gloomy gate
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Whats the solution? Is this because of my PC?

tired halo
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Like that’s normal for most games

fresh hamlet
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@gloomy gate do you use an SDD or HDD?

vivid briar
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with the coolant and airflow he has he should not get 70c

gloomy gate
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@fresh hamlet SSD.

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Samsung Evo SSD, never had this issue before.

fresh hamlet
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hm

glacial kelp
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but its only 70 on one die, the other is 40

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ill buy new thermal paste and a bigger PSU then...

full raptor
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I got a 3570k cpu which is 4cores and 4threads, oc'd to 4.6, but tarkov only uses like 60-70% of it and my gpu even lower. Any way to increase the cpu usage? Ive tried upping the priority

vivid briar
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break just check the thermal paste thats on atm dude see if its spread properly and making good contact

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@full raptor my i7 4790 only uses 30- 40 in game dude its fine

fresh hamlet
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same

full raptor
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would be fine but I get like 70fps, and when scoping 40

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feels really cruddy

fresh hamlet
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It's a beta, you'll have to tweak a bit to get it to run smoothly

full raptor
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Ive done all the tweaks ive found

fresh hamlet
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I get 30ish framerate drop when scoping in too and i run a 2070S

full raptor
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ye the gpu doesnt seem to matter much in this game

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i have a 2060s

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I just wish tarkov used more of my cpu, 4.6ghz is a decent speed

fresh hamlet
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I use a 4ghz i7 4970K still

vivid briar
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its not much of a cpu hungry game dude

full raptor
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then what is the bottle neck? when my cpu is at 65 and gpu at 40

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%

fresh hamlet
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4790K*

inner sorrel
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Did anyone had a in game bug when you turn to specific side that you get black screen.. but if you turn back to other sides and directions then it goes away.. ? It acts as yyou have black curtain over the screen if you turn to specific direction.. ?

fresh hamlet
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@full raptor RAM, SSD/HDD, anything could be the culprit really

inner sorrel
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I got this bug twice and it happened one after game crashed and other time was during gameplay

vivid briar
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@full raptor thers no bottleneck.

full raptor
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so just a bad engine?

ornate finch
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still in development

fresh hamlet
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I would dare say Unity is not a bad engine

vivid briar
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the game is beta also dont have vsync on dude

full raptor
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dont have it on

mint shell
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what does this mean???????

ornate finch
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Unity has come a long way, but the game is still a beta

vivid briar
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ill agre @fresh hamlet

ornate finch
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My guess? MissSync with your inventory, just restart or retry @mint shell

fresh hamlet
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@mint shell restart the game, and take out insurance/stuff from message one by one rather than "receive all" - that usually causes it

mint shell
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ok cool

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ill give it a try thanks

fresh hamlet
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Unity is not a beta, just fyi

full raptor
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is there any big performance update on newer unity versions?

fresh hamlet
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There are subversions that are beta between the stable releases

ornate finch
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No, but the game is

fresh hamlet
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Yeah

ornate finch
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Meant the game

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Misworded

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my bad

fresh hamlet
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Ok sorry

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😄

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I have 5 versions of unity installed so i was a bit peeved

ornate finch
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I know, usually try to work in unity as well, compared the way back when it's come a very long way

fresh hamlet
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Then you know the pain of migrating from one stable to another haha

ornate finch
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Yup

full raptor
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does it have proper hyperthreading support in the newer versions?

ornate finch
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Took BStategames a while to do it from 2018 to 2019 too

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I can't type for the life of me today

vivid briar
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yes it does northern but its only using cores if you look at the game settings use only logical cores. that wont use hyperthredding

fresh hamlet
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Games rarely do several instructions at the same time though

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With the exception of Time, deltaTime etc

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Unless you want a boatload of overhead :- D

ornate finch
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Didn't you actually want "Use only logical cores" Checked in this game?

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Or am I mistaken

fresh hamlet
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I think that's a trial-and-error thing, you'll have to try

ornate finch
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Game runs pretty well on my rig, so no point really but thought I heard something a while back about it

fresh hamlet
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Since it's a beta it's kinda prone to issues that are impossible to know beforehand

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I did have a few issues recently that I cant' explain other than Drawdistance has been a bit wonky

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Garage at labs, I was holding a door on the opposite side you know

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I couldn't see the guy but my friends inside the garage could see him

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(was using a 24x scope)

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the guy came out of the door I was holding and fired automatic fire at my friends and I couldn't for the life of me see him

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I nade fixed that but

runic crow
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Is nvidia inspector with EFT default profile allowed?

vivid briar
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@fresh hamlet just asking do you see the point in 2020 for 3 sli bridged gtx 1080's for gaming only? imo i say its a waste right

ornate finch
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It's a waste

fresh hamlet
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waste

ornate finch
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SLI doesn't really support 3 way SLI anymore

fresh hamlet
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Your CPU will bottleneck that straight away even if it worked flawlessly

vivid briar
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can you explain why you think its a waste for my cousin please. for arguments sake

fresh hamlet
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You will have 300% power on GPU
and only 50% on cpu
thus limiting the 300% to 50% becuse the CPU needs to keep even and catch up with sending instructions to 3 graphics cards

ornate finch
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So, supported SLI is only 2 cards nowadays, and most games don't utilise SLI well anymore. On top of that the cost and your CPU needs to be really high end or it massively bottleneck, you are better off buying a newer GPU than multiple old ones

fresh hamlet
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So your GPUs would end up being 50% and cpu 50%, missing 250% performance

ornate finch
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sorry for butting in lmao couldn't resist

fresh hamlet
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I would say to your cousin to get one 1080, a 2070S or a strong single card

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It's cool hehe

frosty bronze
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is there an issue with insurance? i cant seem to insure anything - no price comes up

fresh hamlet
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Unless you're doing very primal stuff like rendering 3D, which is 100% done on the graphics card, multiple cards is a waste of money, electricity and space

vivid briar
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wopuld you say that the 1660 is good enough for high fps gaming cause iv seen specs of it

fresh hamlet
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If you're running 1080p it should be fine

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I made the mistake of getting a 2k monitor so now everything looks kind of like ass or runs slightly worse because higher resolution 😄

vivid briar
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what would you suggest for 4k gaming. would you say ryzen and rtx 2060

ornate finch
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Don't is my suggestion

fresh hamlet
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hmm. 4K is expensive

ornate finch
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more fps + higher refreshrate beats 4k any day

fresh hamlet
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You'd need a 2080S or 2080 Ti to have reliable framerate, and a beast CPU unless you intend to play games that use a hand controller

vivid briar
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yeah i always thought that high fps and like 120+hertz better than upscale gaming past 1080

fresh hamlet
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It's 1920x1080 * 4

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7680x4320

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I use a 2070S and have issues

ornate finch
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I have a 1080 and play on 1080p

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cause I'd rather have 144FPS for my monitor

fresh hamlet
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2560x1440 resolution here

ornate finch
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than higher pixel density

fresh hamlet
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I got a 144hz gsync screen at 27'' BUT it's also 2560x1440 so my games don't run as well as they used to despite upgrading to a 2070S

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Because I need a stronk CPU, and I am still running an i7 4790K at 4GHZ

junior bane
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why don't i get the mentor quest ? im further ahead in the questline then my friend and he got it

fresh hamlet
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Maybe you need to finish some other NPC's quest before

ornate finch
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I'm running an I7 6700k rn, and even that is going on 4-5 years now

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which is crazy

junior bane
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got like 6-7 left though, wiki says after wet job p4 but i guess thats wrong

fresh hamlet
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@vivid briar I would suggest your cousin waits until the Nvidia electronics display this year and see what they come up with

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Chances are they are making cards to appeal to mid-level gaming at much lower prices once they reveal their next lineup

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They have had some pressure from AMD recently so

civic trench
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heads up, the game is doing that thing again where it put my character into a game with 4 minutes left.

junior bane
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scav?

civic trench
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pmc

exotic nacelle
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Yo guys so about 4 hours ago I bought the Standard version of the game via Card , and it took money off my card, but i have not received an email or anything about having the game. when i click on my profile on the site it says i haven't bought anything yet and to "pre-order now". Any help?

ornate finch
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give it a bit more time, otherwise contact support

fresh hamlet
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check spam folder too

exotic nacelle
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yeah i did , cheers

fresh hamlet
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for some reason my hotmail considers tarkov spam

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not my gmail or private mail tho

ornate finch
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hotmail <3

exotic nacelle
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i checked my gmail everywhere i could idk

ornate finch
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First time i see someone else use hotmail lmao

iron depot
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Are they banning for doing the max strength/endurance glitch?

fresh hamlet
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Well I'm 34 what can you expect from a boomer

ornate finch
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Im 20

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But my dad made my email years ago, so that makes sense

fresh hamlet
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hotmail was the beginning and yahoo was on the US afaik

exotic nacelle
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man this sucks i was so hyped to play this game that i skipped school and now i'm just here waiting

fresh hamlet
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Do some chores at home

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so you can play undisturbed once it hits

gleaming gust
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whats with this fucking lag IG

chrome spruce
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Yo is just upgraded my game about 10 minutes ago, they charged the money but nothing has happened yet. Any suggestions?

heady lodge
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Is it normal that i have fps drop with a 2060 super , ryzen 2600x and 16 gb ram?

thorn raven
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@chrome spruce you just have to wait

amber breach
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@heady lodge evening buddy, It really depends of your Nvidia Setup and your system configuration but in a normal scenario (default settings) yep, it's normal. You need to configure your graphics settings to find the balance between a nice and clean view and a good framerate

ember comet
exotic nacelle
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me but i bought the game didn't upgrade

chrome spruce
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@ember comet same for me bro

amber breach
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@ember comet @exotic nacelle @chrome spruce please disable your adblock in official escape from tarkov web and try again. thank you

bronze field
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@amber breach Yeah could help

ember comet
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I mean the money has already been withdrawn for the purchase so i can't really do it again.

exotic nacelle
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i disabled adblock after buying but i'm not going to buy again since the money has been withdrawn from my card

amber breach
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@ember comet @exotic nacelle can you please send a ticket to support with pics of your bank transaction and your escape from tarkov emails?. thank you

ember comet
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Yeah already did, didn't get a confirmation email though so that's gonna be hard.

exotic nacelle
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same here :d

ember comet
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Problem is the slow time to answer, anyway thanks for the answers though

amber breach
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Yeah already did, didn't get a confirmation email though so that's gonna be hard.
@ember comet Don't worry, if you paid for that our support team will solve this issue, just be a little more patience, thank you

exotic nacelle
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yea cheers

ember comet
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Some guy had the same issue aswell and it took them a month to answer him.

amber breach
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@exotic nacelle @ember comet BSG support team work hard to solve the Estimated Time to answer all the tickets.

ember comet
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You're not a staff of the EFT team though, are you? So you wouldn't really know. Or am i mistaken?

amber breach
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@ember comet post edited, I'm sorry

runic crow
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Is Nvidia Inspector Allowed?

ember comet
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I get that you're trying to help but you're speaking like you're part of the BSG team wich we all know you aren't, as far as i know there's no members of the BSG team on this discord

low heath
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I got killed by an obvious speed hacker earlier and recorded it. Just finished uploading and confirmed its obviously a hacker. Is there anywhere to report/submit this? or do the devs not care? Internet doesnt show anything for reporting hacks. (and again...I dont have a long cry story about it, just a video that speaks for itself lol). If anyone knows DM me!

errant moon
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Hey everyone what steps can i take to get un server muted

glossy wing
ember comet
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How did you even get muted

low heath
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Awesome, thanks @glossy wing I'll post it soon

fresh hamlet
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tbh that looks like bad latency and the fact you're pretty much stationary IMO @low heath

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but you never know I guess

low heath
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i'd be very shocked if it was connection issues but that's for the devs to decide

errant moon
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just spamming like everyone else when servers go down

low heath
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I've done about 20 of these runs in the last 6~ hours as well. SAME strat and shit (doing the stupid jaeger task for kills in the office + the task for close range mosin kills). I never D/C and I have not had a single instance of lag (including during the run in which the speed hacker appeared). Between that and other reasons, pretty confident thats a hacker.

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First hacker ive seen and ive had this 2 years lol

quick epoch
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Anyone else getting an issue where reserve keeps crashing?

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Every map seems to work fine but so far if i wanna play reserve i gotta load it then crash then load it one more time 😛 my squad is always waiting like 6+ minutes for me xD

fresh hamlet
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the latency between you and the opponent isn't only depending on your bandwidth and I would've done the same thing as the other guy and aim+shoot at the same location I spotted you in after taking a quick peek

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Not going to argue whether it's hacking or not just saying I'm not convinced by the video footage personally

low heath
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well i guess im lucky its the devs decision then 🤷‍♂️

fresh hamlet
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🙂

mint linden
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do you guys run this game on your ssd? i mean besides the loading times, is there any advantage?

low heath
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also if u wanna tell me ur secret as to how u can level ur running so high that its superhuman id appreciate it bc near-teleportation speeds would be dank for getting marked room. might actually get there in time to pvp kids before they yoink and scurry off lol

fresh hamlet
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check stats on backpacks and rigs to see if it's weighing your speed down 🙂

low heath
strong copper
#

what means disallowed program #16 running?

low heath
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Have you googled it? If you haven't I'd try typing that with "tarkov" and see what comes up.

latent palm
#

did the newest patch not fix the "stuck in inventory" bug?

strong copper
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I tried googling but didnt find it

low heath
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Hmmm ya i looked too. Not sure, sorry brotha

strong copper
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Only thing that comes to mind is virtual machines

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since its a clean windows installation

low heath
#

and Flying I've had that bug before but haven't had it since...but i only had that bug 2x so it could be just that i havent gotten unlucky yet lol

strong copper
#

i reconnected instantly without issues lol, so its a bit weird yes

#

disconnected again -.-

broken musk
#

I am unable to make gunpowder, it says i need 4200 PS ammo instead of the normal 70

ember comet
#

Better get buying then lol

worthy hill
#

I just did a SCAV run, and i saw that i had a LABS keycard. I extract with a black AK, and everything else except a motor I droped. As soon as I exract from ruined house fence my game crashes and I'm unable to get the LABS keycard along with everything else. Please let me get my stuff back from that SCAV run, I have a recording of the run.

ember comet
#

Even if you had a recording of you extracting you wouldn't get your stuff back

worthy hill
#

Shit

#

Thats so fucked

#

Ofc, as a lvl 4 trying to get started my game crashes and fucks me up

ember comet
#

I mean, if you disconnected you should be able to reconnect and get your gear

#

it's happened to me before

worthy hill
#

Yea i couldnt

#

holon

sudden laurel
#

Which keycard was it?

worthy hill
#

LABS

sudden laurel
#

There are multiple

#

Was it the entrance one

#

Or one of the color coded ones?

worthy hill
#

The entrance, the one that even allows you to do it.

sudden laurel
#

Oof

ember comet
#

Does it really matter wich one of them it was though?

sudden laurel
#

Not really, but the devs may be generous if it was one of the expensive colors

worthy hill
#

How much would a normal one be and how rare is it est?

ember comet
#

OF course they wouldn't

sudden laurel
#

I've heard of them giving people the 21m value one of they had proof they had one and lost it to a crash or bug

ember comet
#

Never heard of that, can you link to the post?

sudden laurel
#

Think it was a youtuber. At work rn tho after work I'll scrounge on yt and see if I can find the video and get back to u on it

ember comet
#

Alright cool cool

soft edge
#

hey guys, how do i get listed as a clan leader?

ember comet
#

What do you mean?

#

I don't think there's clans in tarkov

tender shard
#

so , after the last patch , my ingame sound is super soft even tho its on 100% volume

#

anyone able to assist

vivid briar
#

Stop complain about crashes in beta.. Play scav and you'll get a lot keycards

strong copper
#

lol, 99% of games stay in beta forever... when would you complain ?

vivid briar
#

Never like you said.. Bugs and hqxors will be forever

#

But tarkov ist for me one of the most stable game compare to some aaa crap

#

@worthy hill i play like 5 to 10 scav raids every day and I get key cards or other valuable stuff alot.. Especially on reserve

#

Or just do 2 scav runs and buy a keycard

kindred knoll
#

Having some problems with the found in raid shit because i found a morphine which I need for therapist and I brought it in another raid and it lost the found in raid check mark

#

Any solutions are relatable problems?

ember comet
#

Don't bring it into another raid next time then

subtle sphinx
#

If I were to purchase a different version of the game than I already have would there be some sort of discount? Also, would I just have to update my game or redownload it completely

ember comet
#

No download at all, no update needed

#

But you might run into an issue where you just don't get the upgrade at all and have to contact customer support

subtle sphinx
#

Alright, thank you

fierce summit
#

How do i report someone that I think is speed hacking ?

drifting kiln
#

Since yesterday's patch, whenever I click on the play button on the launcher my PC restarts. I'm unable to play because of that, anyone ever experienced this?

fierce summit
#

Nope

sand tendon
#

.

young plinth
#

the inventory option of Heal All seems to be broken

#

tried it a few times, even after game restart and it doesn't work

ember comet
#

ARe you sure you're not all healed up?

icy cedar
#

I tried to purchase the EOD upgrade from standard on monday, it charged me but I received nothing. I contacted xsolla and they refunded me but I only got the money back today. Tried to purchase it again and the same thing happened again. What should I do?

ember comet
#

Make a customer support ticket explaining the problem and take a screenshot of the order as well as a screenshot of the money being taken from your account, then just wait.

icy cedar
#

Did that on monday

ember comet
#

There appears to be a big issue when upgrading from standard edition.

icy cedar
#

all they said they could do was refund me and buy it again

ember comet
#

You contacted xsolla right?

icy cedar
#

Yes

ember comet
#

Those aren't the one you should contact

icy cedar
#

I contacted both

ember comet
#

Go onto the website, write a customer support ticket

icy cedar
#

battlestate said to contact xsolla

#

to deal with payment

ember comet
#

Ah alright

#

Then i don't know, contact battlestate and say it still doesn't work, i know a guy who got the upgrade that way so there's no reason why they shouldn't do the same for you

quick epoch
#

Damnit reserve still isnt working even after a clean install

ember comet
#

What's your specs?

quick epoch
#

bruh i have no idea i have 0 knowledge on computer

#

but i can run every map fine with a 2 minute loading time

#

but reserve always crashes

#

on loading loot 95%

ember comet
#

Go and download CPUID and open it, take a screenshot and send it

#

Also goes under the name HWmonitor

quick epoch
#

k got it

#

want me to just post it here?

ember comet
#

Up to you

quick epoch
#

thats all of it

#

every time i redownload the launcher even when i've deleted all the previous tarkov stuff and restarted my pc i still keep getting an error at the launcher

#

Unable to load the file ''Client.0.12.0.4813.zip''

#

when i click retry it just moves on

glossy wing
#

try this
Delete local.ini and shared.ini files in folder C:\Users\USERNAME\Documents\Escape from Tarkov.

ember comet
#

From the looks of it i can't really tell, reserve is notoriously hard to run, but you should be able to play all the others

quick epoch
#

yeah every map is 100% perfectly fine

#

no issues and fast load

#

but reserve always crashes at loading loot 95%

#

after i restart the game and load back into the raid then it will work

#

but i gotta do that whole process once every reserve raid which can get a bit annoying xD

glossy wing
#

have you tried preloading map while offline

quick epoch
#

yeah

glossy wing
#

before doing an online raid

quick epoch
#

yup i've done every suggested fix on the forums and reddit

glossy wing
#

new computer?

quick epoch
#

i sent a ticket but that was a week ago

#

nah i've had it for about a year

#

sucks because besides lab i consider reserve one of the best maps

#

and i cant even play it without making my team wait 4-6 minutes

#

😂 poor team is waiting and guarding my character which is just standing out in the open and im like ''hold up guys almost done''

wooden carbon
#

damn that sucks

vivid briar
#

so i bought EFT i have receipt(screenshot), and during "Awaiting Submission"(which was 10+min long)i accidentally closed my web broswer. what to do?

wooden carbon
#

it should email you.

vivid briar
#

no email

#

and also

#

it took my money

wooden carbon
#

go to your profile on their site

vivid briar
#

yep

frozen gulch
#

It some times take a hour for the email to crom thru from what i know

vivid briar
#

mk

frozen gulch
#

If it doesn't appear in a hour

#

Idk

vivid briar
#

nvm

wooden carbon
#

It took mine about 10 minutes, but what does your profile page say?

#

Just got it?

frozen gulch
#

Did you get it

vivid briar
#

false alarm

#

it was forum join thing

wooden carbon
#

Don't worry, that will be the least disappointing thing about this game.

frozen gulch
#

The game isn't disapointing

#

It just needs some work rn

vivid briar
#

on my profile under "Pre-ordered" its nothing.

frozen gulch
#

Atleast servers are way better

vivid briar
#

good to hear that

wooden carbon
#

As soon as you get spawn fked 20 seconds into a match waiting for an email wont seem so bad lol

frozen gulch
#

I don't think pre ordered will appear until youve confirmed it

ember comet
#

I mean, that can happen in most competitive FPS'

vivid briar
#

what u mean mandown'

wooden carbon
#

Yeah, so no confirm email you cant do anything.

frozen gulch
#

Nothing

vivid briar
#

mk

#

so i have to wait for email to confirm my pre-order

ember comet
#

YOu can, you can contact customer support with a screenshot of the purchase

frozen gulch
#

Yeah

wooden carbon
#

Dont have a hotmail email by chance do you?

ember comet
#

Ïf you were smart enough to get one of those

vivid briar
#

yep

#

i did took receipt

ember comet
#

Check your spam

vivid briar
#

screenshot

#

i am

wooden carbon
#

If you by chance have a hotmail email maybe this will help you.

vivid briar
#

yep

#

ik

wooden carbon
#

Add them to white list in your email client

#

All I can think of

ivory sable
#

I just lost 5 raids worth of insurance 😂

vivid briar
#

i did add to whitelist

ivory sable
#

It was in my inventory and then I got an error and it was GONE

vivid briar
#

oof

ember comet
#

restart your game

#

it's not gone

summer cloak
#

If I buy the cheapest edition, is it possible to upgrade later on if I enjoy the game?

wooden carbon
#

@ivory sable I had that happen a few times. A restart fixed it

ember comet
#

Yes

wooden carbon
#

@summer cloak Yep anytime you want

ivory sable
#

@wooden carbon your stuff came back?

summer cloak
#

Cheers

ivory sable
#

I restarted and its still gone

#

oh wait its in my mail again

#

nvm

wooden carbon
#

@ivory sable Yes. It has happened twice. Once a restart fixed it, second time it came back in my mail

#

GG

gaunt socket
#

@summer cloak I just recently upgraded my version from the normal one

strong hedge
#

is it worth doing farming part 4 ? handing in 7 GPUs kills me haha

frozen gulch
#

It gives some nice quests

ember comet
#

yes of course

#

one step closer to kappa container

frozen gulch
#

I found 3 and bought the rest

#

And yeah 1 step closer to beinging a kapper

#

And having the kappa

strong hedge
#

you loose it after wipe right ?

frozen gulch
#

Yes

ember comet
#

yes

#

But there's 5 months till wipe so it's no biggie

frozen gulch
#

4 months now

strong hedge
#

will the game have regularly wipes when its finished aswell ?

frozen gulch
#

Probably

strong cedar
#

hello

#

My 3,000 ,000 roubles are gone

quick abyss
#

you spent it

strong cedar
#

i just sold one item to flea market

#

then this happened

#

does anyone had same problem?

#

i dont know this is bug or somethi

quick abyss
#

you probably chose an item that had a fee that exceeded the amount

#

you had

ember comet
#

Try restarting your game

strong cedar
#

3,000,000 for a fee?

wooden carbon
#

Doesnt work like that, it wont let you list it if you dont have the fee money

quick abyss
#

its possible

ember comet
#

No it's not

strong cedar
#

i had 6,000,000 now its 2,900,000

quick abyss
#

i have seen fees exceededing 500k for a simple items

strong cedar
#

i have no idea..

#

it was "Folded Intelligence" (?)

#

item name

wooden carbon
#

folder with intelligence are only like 250k

strong cedar
#

yeah

#

3,000,000 is not a big deal but

#

so confusing

heady scroll
#

i did jaegers quest, where I need to be dehydrated for 5 min and then extract. I did both, only 5 minutes is marked and not the survive and extract.

#

why is that?

wooden carbon
#

jaegers quests are literal aids. that one bugged for me too and i had to redo it

heady scroll
#

f

#

f

#

s

wooden carbon
#

tarkov giveth and tarkov taketh

icy cedar
#

It cant be a run through

#

you have to have enough xp earned in the raid

heady scroll
#

kinda hard

icy cedar
#

your next raid you extract should count

#

it did for me

heady scroll
#

when players kills me knowing im doing a quest

ember comet
#

Just don't get killed lol

wooden carbon
#

and if you see someone just click on their head

heady scroll
#

im not bringing anything, cause you literally can't see shit when ur dehydrated

ember comet
#

Yes you can

wooden carbon
#

vaseline

ember comet
#

^

heady scroll
#

do I have to dehydrate myself again?

#

as it's marked

#

or just get exp and extract

wooden carbon
#

use vaseline, it clears your vision

icy cedar
#

just get exp and extract

heady scroll
#

alright, thanks

tepid ferry
#

for a beta, this game feels like an alpha with how many bugs we deal with

wooden carbon
#

right....be careful though youll get jumped by the ITS JUST A BETA BRO people

raw topaz
#

I can log in to my account in the website but when i try to enter forums it asks me to sign in again, and when i do, it just says your account has been locked for one hour etc, i wait, try again, with the correct password and same over and over again, anyone else had the same problem?

wooden carbon
#

I played PUBG from day one and even 2+ years into Tarkov I am amazed at the bugs....

tepid ferry
#

the amount of gear i've lost because of UI errors is comical at this point

wooden carbon
#

millions for real.

#

every other scav run i lose everything to that backend error

heady lodge
raw topaz
#

did you extract in the same match you dehydrate?

wooden carbon
#

Have to survive. Did you get run through?

prisma stone
#

How do i put an suppressor on an 870?

heady lodge
#

Oh i get it now

#

Ye run through

dim oriole
wooden carbon
#

have to get enough xp to get survived status.

heady lodge
#

ye obv

#

ty mates

wooden carbon
#

np

glossy wing
#

yup you must get 300 exp or greater to get that task

upper basin
#

when i enter my hideout my game gets a white screen, then when exiting it crashes my game??

cosmic mauve
#

Who do I need to contact if I was teamkilled by someone in the lfg chats

tepid ferry
#

i don't think that's something you can report lol

#

you got got, feelsbad

unkempt crane
#

@cosmic mauve Please dm modmail with video proof. If you don’t have video proof, let us know regardless

exotic nacelle
#

um yo guys so i played my first game ever and i picked scav, and i used an online map and i went to 3 different extraction points and nothing happened and i waited at a point till the timer ran out. help?

vivid briar
#

i had someone team kill me while looking for group what do i do

dim oriole
#

@exotic nacelle double tap o (o,o) and it shows you your extracts

exotic nacelle
#

oh thanks

floral helm
#

we are stuck at deployin 0 seconds, any tips? been few minutes already.

#

3man

gloomy fable
#

servers seem down.

dim oriole
#

working fine for me

ancient inlet
#

Yea got disconnected from raid

misty harness
#

Guys anyone have really long after raid time?

#

My friend has way shorter

#

only couple of sec, but mine is like 2mins

idle matrix
#

again i'm gonan ask does any1 know the file with my custom settings ( keybinds/video etc) so i can copy paste it before reinstalling the game instead of having to do all of them again when i install it

tacit geyser
#

hey guys anyone knows how to fix the battleye opengl32.dll file problem?

jolly monolith
#

where to report lag switchers?

thorny ledge
#

Why am i getting 50 fps fps when i had 120 earlier?

vivid briar
#

@tacit geyser search on yt

royal raft
#

I'm having issues installing the game, I keep getting an error that "can't load the file ..."

upbeat vault
#

Server issues eu?

marble frost
#

would selecting more servers make my waiting times shorter?

tacit geyser
#

@vivid briar i didnt find anythink

thorny ledge
#

@marble frost what do you think....

marble frost
#

no

#

😬

thorny ledge
#

of course it does

marble frost
#

PROVE IT 😡

#

will try ❤️

neat elk
marble frost
neat elk
#

lurkers will lurke

calm geyser
#

anyone's server just died?

brittle geyser
#

no

floral helm
#

stuck on delpying 0 for 20minutes

brittle geyser
#

are you from the land of the free

calm geyser
#

yep, servers are dead then

ancient inlet
#

my pmc died in raid because I got disconnected 8 times 😢

brittle geyser
#

dont lie

calm geyser
#

Servers are dead, will start the spam in < 5 mins guaranteed.

coarse valve
#

I keep getting "Disallowed program running #10" - What does that mean!?!?

calm geyser
#

it means the servers are dead

coarse valve
#

No it doesn't

calm geyser
#

yes it does, but idgaf. argue all you want.

small matrix
#

they are dead for sure

#

4 time rc to raid

exotic lodge
#

It ded lel

small matrix
#

always dc in less than 1 min

exotic lodge
#

Insurance for server issues nice

vivid briar
#

Do we know what exactly causes the Inspect menu bug? Where you are inspecting item X, and you do something and then it isn't on the window anymore but you can't exit the menu

#

Is there something I can do to avoid the issue until it is patched?
Thanks in advance!

small matrix
#

dont play the game

#

ez fix

floral helm
#

uninstall and come back when the full release comes

vivid briar
#

Bruh I'm just trying to know if people have a workaround for the bug. Take your childish shit somewhere else

thorny ledge
#

Why am i getting 50 fps fps when i had 120 earlier?

vivid briar
#

but i still havent received my email

#

i think its because

#

i accidentally closed web browser

#

help, i was buying EFT Standard edition, and finished just "Awaiting payment submission" 10+Min, i was charged and i accidentally closed my web browser???

#

what to do?

thorny ledge
#

umm

#

download the launcher log in and see if you can download it

vivid briar
#

on website?

thorny ledge
#

and check your email for activation code

chrome spruce
#

Same happened to me rexjuric

#

didnt even close the tab tho

thorny ledge
#

if nothing works just send a support ticket

vivid briar
#

i dont have download buttonj

#

neither on my profile says i own standard edition

chrome spruce
#

Upgraded my game, they took the money but didnt give me the upgrade or any email

thorny ledge
#

so you have the launcher

#

check your email @vivid briar rexjuric

vivid briar
#

i am

#

checking it since i bought the game

thorny ledge
#

if you didn't get the email send a support ticket

#

either way you will get the game so don't worry

vivid briar
#

🤔

#

what if my bank is put transaction on HOLD?

#

@brisk bane @coarse sable Can you help this guy maybe?

#

but not sure.

neat elk
#

ur actually dumb rex

vivid briar
#

how?

neat elk
#

how do u have internet

vivid briar
#

explain

#

my parents obviously who else

brittle geyser
#

are u trying to get free copy by bsg

neat elk
#

how du know know what a pc is

vivid briar
#

nope

#

i have receipt

neat elk
#

omg..

#

kid

vivid briar
#

i have

#

account

thorny ledge
#

dude shut up

neat elk
#

NOO dont show it

#

remove it

#

duder!

#

dude!

vivid briar
#

i did

neat elk
#

omg

#

...

brittle geyser
#

free copy yay!

vivid briar
#

i paid 71god damn BAM

#

lol

thorny ledge
#

there's no sensitive information on there

vivid briar
#

i know

burnt folio
#

Hey does anyone know how to do a temp fix to the Backend loading problem?

coarse sable
#

@vivid briar you need help?

burnt folio
#

I do

thorny ledge
#

While your here Madiakz please ban this MyNameIsArtin guy

coarse sable
#

I'm not a mod @thorny ledge sorry

thorny ledge
#

just realized that

vivid briar
#

lol

#

does anyone know why EFT isnt on steam

burnt folio
#

@coarse sable yo can you help me out? I’m tryin figure out a short term fix to my problem

coarse sable
#

@burnt folio what are your PC specs?

royal raft
#

I keep getting hung up installing the game and can't get past a certain point without getting an error that "can't load the file ..."

burnt folio
#

My pc specs meet the requirements, but it’s the backend, it says backend error failed to receive data

thorny ledge
#

@vivid briar didn't it say that it was awaiting payment?

vivid briar
#

ye

#

awaiting payment submission

coarse sable
#

@burnt folio GIB specs 😛

thorny ledge
#

then its awaiting payment

burnt folio
#

Ok

#

Can you move me to a support call

vivid briar
#

so basically at moment it was at awaiting payment i waited 10+min and accidentally closed web browser

burnt folio
#

It would be easier for me

coarse sable
#

@burnt folio I can't at the moment as at work sorry

burnt folio
#

Ah ok

#

How do i get my specs

thorny ledge
#

for your pc?

burnt folio
#

Ye

thorny ledge
#

ctrl + alt + delete, task manager then more details and performance

burnt folio
#

K

#

I7-7700, gtx 1070

thorny ledge
#

nice

burnt folio
#

I need to upgrade soon tho Ngl

thorny ledge
#

probably

burnt folio
#

Help

dense pulsar
#

FAKE!!!!!!!!!

#

its 25min matching time!!!!!

burnt folio
#

I can’t play

#

at all

mint stone
#

servfers laggy asf

burnt folio
#

I’m stuck on this screen

#

@brisk bane

honest tendon
#

why is my game stuck at 15 fps when the sliders are at the top

burnt folio
#

Help

#

@coarse sable

coarse sable
#

Sorry as I said I am at work @burnt folio so please be patient. How much RAM do you have?

burnt folio
#

16G

#

Sorry, I’m just bit annoyed, got the game and been tryin figure it out for like 2 days

coarse sable
#

Disabled any antivirus/windows defender?

burnt folio
#

I feel like that’s a bad idea

main moth
#

no noi

#

hes asking if you did

#

not to do it

burnt folio
#

I didn’t

#

Should i?

main moth
#

no

coarse sable
#

That may resolve it, it looks like something is blocking it. Either that or add rules to windows defender to allow it

main moth
#

^

burnt folio
#

Okw

main moth
#

But I wouldnt like compeletly disable your anti virus

lyric steppe
#

The issue with flea market and accessories got fixed? The one that took up slots

main moth
#

Seems like it yes

#

I havent seen anymore issues

lyric steppe
#

nice, my mate told me it got fixed but wasn't sure, he sold his junk

sly sierra
#

Can i play with friends from another region?

honest tendon
#

does anyone know why my game is stuck at 15fps

tough wyvern
#

Is there a way to report a cheater In game? Recording game footage is great except there's no real way of telling who that person is.

#

@16ginger what kind of graphics card are you using ?

mint stone
#

Are the servers on fire?

rich fiber
#

servers broken?

mint stone
#

I am at 5k ping

#

lol

#

44 ping but "player ping" is 1.5k / 5k

honest tendon
#

rx 580 @tough wyvern

tough wyvern
#

Amd?

honest tendon
#

yes

burnt folio
#

Wait could it be possible I’m missing a file?

tough wyvern
#

Update the newest drivers, add escape from tarkov to your games list in the amd graphics application and mess with your ingame settings in that amd ap. You might be pegged.

honest tendon
#

ok thanks

tough wyvern
#

Also dont buy the rx5700 or other new amd GPUs you will get loads of BSOD and glitches. Get nvidia if you want to update your GPU.

burnt folio
#

Hmm it’s still not loading

vivid briar
#

My framerate has dropped a lot today. I normally have ~150 fps, now it dips below 60

#

What happened?

thorny ledge
#

What is rtt and playerrtt?

coarse sable
#

What did you change @burnt folio ?

burnt folio
#

I made it so the launcher and l files could go past it

#

It didn’t work so i uninstalled and re installing, but hoping i don’t get a download error now

#

I kept getting errors before where it stopped cuz of an error, and it might not have downloaded before

coarse sable
#

Did you try disabling your antivirus?

burnt folio
#

Yes

coarse sable
#

Integrity check through the launcher?

wooden carbon
#

@thorny ledge round trip time. aka ping

burnt folio
#

Yea

#

No

#

I didn’t

high ermine
#

im having an issue when it's starting my PMC raids but not loading in my PMC. It's happened about 5 times now.

vivid briar
coarse sable
#

That is like the Steam verify files, would have saved you redownloading it

burnt folio
#

O

#

Dam

honest tendon
#

@tough wyvern thanks for the help it worked

torn kindle
#

I think the hideout is broken

#

when you enter it your hands are in the air and you can run through everything, but not interact with any facilities

vivid valve
#

Why the dscyn is real?

#

Is just tilting dying behind a wall etcetc...

#

it's impossible to play...

hexed night
#

Servers go down just now again?

obsidian salmon
#

You can be shot through a lot of objects and walls

hexed night
#

Every time I run a PMC and have some shit this fuckin happens

tall furnace
#

RIP my huge haul

hexed night
#

Yeah I got fucked over yesterday too literally between exfil and lobby I’m losing screen and got nothing from tht raid

reef spruce
#

if you get edge of darkness edition do you get good standings with all trades every wipe?

obsidian salmon
#

Yeah

#

a 0.20 to all

reef spruce
#

k

obsidian salmon
#

You wont ever lose those bonuses you have with eod

limber sky
#

Any way to buy game for friends in EU? Without being in EU? I did see game is locked to region it is purchased in

obsidian salmon
#

Yeah

#

Its locked where you can be in the world and launch the game

limber sky
obsidian salmon
#

Just do Purchase as Gift and do the EU version

#

Youll get an email with a code send them the code

limber sky
#

But I am in Canada

obsidian salmon
#

That doesnt matter

limber sky
#

This will not effect it?

#

Ok thank you

obsidian salmon
#

Im in the states and can buy any one of the three versions

tall furnace
#

anybody unable to reconnect?

hexed night
#

@tall furnace yup😑

drifting torrent
#

Anyone know how to switch the reap ir to white/black hot?

foggy summit
#

Long queues?

obsidian salmon
#

alt right click

#

or ctrl

fierce ore
#

wtf my market rating just dropped hella hard and i for some reason like 90% of my roubles

#

well not 90% more like 80% i was at 1mil and i just randomly dropped down to 262k didnt even do anything

vivid valve
#

Servers are broke right now i dont play in last 3 days for the servers

#

i see all fuck people teleportng wtf

#

and i have good ping

vast coral
#

Unable to load profile is sad

rustic scroll
#

Whay is it taking so long to load?

#

as in to find a game

vast coral
#

I mean I cant even get into my inventory .... seems servers are shitting themselves because all the kids are off school

pure glade
#

I crashed 4 times in one raid, this has never happened to me before. What is going on???

vast coral
#

Yeah I'm stuck in the "cannot reconnect" loop which breaks the background pic into broken vertical lines.

#

Nice

lucid parcel
#

Just got home and matchmaking been taking like 20mins

vivid valve
#

wait the weekend...

#

If it's impossble play right now only wait the weekend

vast coral
#

Worse than EA lol

vivid valve
rapid current
#

Its taking so long for matching rn

#

something wrong with the server?

vast coral
#

Hey man at least you can match. I got dropped from the middle of a game 30min ago and have been stuck on a reconnect loop xD

rapid current
#

hopefully this can get solved

distant stirrup
#

So many people complaining

#

You guys wouldn’t play the game if you tried it 2 years ago

dawn charm
#

would anybody be able to go into a voice chat session with me or just DM me about fixing an installation error that i am having?

vast coral
#

And now you're complaining about the complaining. Gold star. I bought EOD 2 years ago. Second gold star.

vivid valve
#

all of you are on europe?

rapid current
#

US east

dawn charm
#

Same

vast coral
#

@dawn charm Sure, but its probably just the server latency right now, they're all overwhelmed. Probably a DDOS timed right at peak hours

vivid valve
#

In europe much players come to NA servers

#

maybe for this

dawn charm
#

Ive been trying for 2 weeks now and i cant seem to find a fix for the issue. I did a Support ticket and it hasnt gotten looked at quite yet

#

@vast coral

rapid current
#

No Immigrants! (jk

vivid valve
#

U can't play PVP on europe it's disgussting all people teleporting etc etc

#

F

vast coral
#

Aite lets chat bro, i'll call

vivid valve
dawn charm
#

sounds good

stiff ingot
#

server connection lost.. anyone else? can join.. back..

red yoke
#

same

stiff ingot
#

and now I am back in menu with all gear.. okay..

bold silo
#

10/10 servers 🙂

#

10/10 would play again

willow gyro
#

is there a way to get this game running above 60 fps on borderless?

fringe basalt
#

I've been having really bad fps even with the game optimized and on lowest settings

crimson hamlet
#

Any fps boost guides for the recent patch?

burnt folio
#

Help

obsidian salmon
#

retry so you can download the game

burnt folio
#

I did

#

But every time I’ve tried launching before

#

That happened

#

anyone know why?

sudden laurel
#

Seems like a connection issue for sure

#

What have you tried so far?

#

@burnt folio

formal dagger
#

@burnt folio
Can you log into your router?

foggy agate
#

A shit load of my gear just vanished from my stash and replaced it with a car battery and an electric motor?

carmine gulch
#

uh oh

foggy agate
#

What happened?

sudden laurel
#

Unless you got a video of that happening you're out of luck

burnt folio
#

I’ve redone loaded

#

I’ve done firewall and anti virus stuff

#

So

#

Idrk

sudden laurel
#

Do us a favor

burnt folio
#

I don’t thinks so

foggy agate
#

Could I have been hacked?

boreal maple
#

Additional ingame equipment (via website) - says I don't have a profile, haven't been on since last wipe.. should I wait til I'm in game to try to redeem again?

sudden laurel
#

Do a speed test for us

#

@burnt folio

#

You know how to do one?

burnt folio
#

I’m redownlaoding rn

#

22 mb sec

main thunder
#

How do i go about getting the clan leader role ?

sudden laurel
#

Do a full speed test

#

When you download something, you're only getting one part of your internet

burnt folio
#

?

sudden laurel
#

Go to google

foggy agate
#

I have screenshots just from alst night of my gear and then today as its gone?

sudden laurel
#

Search speed test

burnt folio
#

Yea but why

sudden laurel
#

To see if your internet speed might be the issue

#

The game just "No u" if you have too slow internet

foggy agate
#

prophet ignored

sudden laurel
#

Sorry mate

#

Trying to help someone else

#

Gimmie a second

#

@burnt folio Post the download and upload numbers once they're done

#

I doubt that's the issue, but I always do that first anyways

formal dagger
#

@burnt folio
Try DMZimg your PC, then redownload.

burnt folio
#

?

sudden laurel
#

Or restart your router

fresh hamlet
#

Anyone else having issues with long matchmaking? been queueing for 30 minutes now D:

mellow birch
#

yeah thats normal i think

#

but is anyone IP banned from signing into the website? I cant upgrade my game version

fresh hamlet
#

Someone said earlier there's a problem with the payment provider so it might take 24H

mellow birch
#

no they wont let me sign in to the website

#

so i cant even get to the purchase screen if i wanted to

sudden laurel
#

Wym

#

Does it give you an error

mellow birch
#

no

sudden laurel
#

Does it say anything at all?

mellow birch
#

i got my password wrong a few times a few weeks ago and since then, it says

#

yes that

sudden laurel
#

Uh

fresh hamlet
#

{"detected_ip":"xxx.xxx.xxx.xxx","message":"Our systems have detected unusual traffic from your computer network. Your connection has been blocked temporarily, try again later."}

#

There we go

mellow birch
#

what he had in chat

sudden laurel
#

Do an email

mellow birch
#

i did

sudden laurel
#

Email the devs

mellow birch
#

they havent responded to me in weeks

sudden laurel
#

uh

#

Oof

#

Uh

fresh hamlet
#

Don't really wanna fly my IP everywhere but it's probably some issue they're working on

#

I can't access either

sudden laurel
#

@formal dagger

mellow birch
#

its to prevent bots from hacking them

sudden laurel
#

Maybe Kam would know about this.

#

Unless Kam committed sleep

junior cedar
#

Do you happen to have an Isp that shares the same IP for many different households?

mellow birch
#

but i get my password wrong a few times (i have 4 variations of it) and they ban me

sudden laurel
#

no

formal dagger
sudden laurel
#

They didn't ban you

#

Kam

#

{"detected_ip":"xxx.xxx.xxx.xxx","message":"Our systems have detected unusual traffic from your computer network. Your connection has been blocked temporarily, try again later."}

#

They keep getting this message on their login for the website

junior cedar
#

Using vpn?

sudden laurel
#

Said it happened weeks ago

#

but it's still going

mellow birch
#

nope

#

i dont have money for a vpn

junior cedar
#

Did you try incognito mode in your browser?

mellow birch
#

no, i didnt even think of that

formal dagger
#

Gotta message support and have them whitelist you. After some past troubles, their sites DDOS protection is super sensitive.

mellow birch
#

nor do i know how to activate it on microsoft edge

junior cedar
#

It's called private mode I think

mellow birch
#

ugh, i guess theyll just take time then

junior cedar
#

Usually in the menu on the top right

#

Haven't used Edge in a minute

mellow birch
#

but using it doesnt change my IP

formal dagger
#

If it's just a upgrade, you can also just do it on your phone.

junior cedar
#

No just to clear out any weird browser stuff

mellow birch
#

yeah it doesnt work

junior cedar
#

Try phone?

mellow birch
#

my IP doesnt change from my phone, but i can try

#

unless i swapped over to data (i have unlimited)

junior cedar
#

Use phone cellular network instead of wifi

mellow birch
#

oh wait... my phone actually broke yesterday

#

which also explains why my steam mobile auth wont let me play any steam games

junior cedar
#

Have a laptop? Crappy old one doesn't matter

mellow birch
#

yea?

junior cedar
#

Go to the closest McD

mellow birch
#

ok i live far from many places

junior cedar
#

Or neighbour if you are friends

mellow birch
#

thats like an hour away lol

#

i dont know them

#

i guess i can try a hotspot

junior cedar
#

Sir. Your situation is complicated.

mellow birch
#

i live in the middle of nowhere

#

my IP was banned due to my forgetting what my password was

foggy agate
#

Can i get anyone to knows about current inventory bugs to speak to me

placid raven
#

the game is literally unplayable still BSG. server issues should not be persisting for months.

fresh hamlet
#

I put in the right password and did the captcha but I still got that message

mellow birch
#

ya see