#community-support
1 messages · Page 511 of 1
wait which of these am i DLing?
u running windows 10?
ye
first one
@vivid briar I have been having this shit past 2 big updates and have lost count of the amount of gear it has lost me
@odd oriole are u on wifi?
solid cable connection my guy
shits dumb man fr
yee but this one raid in particular just filled the fucking glass man
reset ur router and pray it works :/
i dont care about the loot, but i really wanted the kill list
'can you log into your internet settings? @odd oriole
yes
I would go in and see if there's something fiddling with ur bandwith
I dont know too too much about networking stuffs
but id try poking around
@vivid briar I am back and downloading again and it seems to be working. Thanks man I really appreciate it.
kinda weird this game is the only one that boots me out tho
best bet is restarting the router and flushing dns imo, my ping was spiking from 60 to 200 yesterday and reseting the router fixed it
@fresh frost glad to hear it, have fun my guy
I am a lootwhore by nature. I will have a blast!
can we change nicknames on this server or have they changed how you do it?
i think u can do it ingame settings
@indigo storm any update? asking cause im about to go to sleep and i think u need more drivers to update and i can give u a quick guide on how to search and update them yourself
@vivid briar get some sleep man, i can find my way, no worries. Thanks for all your help.
bro i got my pc a few months ago and forgot to install my motherboard driver, that cured my stutterings and boosted my fps quite a bit, ill stay and help u it aint a big deal
its only 8pm my time so its not like i am gonna go to sleep late
darn, looks like nvidia switched to GE, i wasnt aware
reinstall GE
and u gotta check what drivers u are missing in driver manager
ight
device manager not driver
press Windows key + R and run "devmgmt.msc"
go one by one and check all devices and look for devices that have a ! in a yellow triangle
right click and update them, most if not all should update through windows ez
why cant i see my friends in the player tab right before u q
we are added
as friends
i can only see 1 of my friends
lemme check
@vivid briar try restarting the game, you and your friends
we did
@indigo storm https://www.nvidia.com/en-us/account/forgot-password/
ForgotPassword
oh i know
stupid question but do you place the dollars in the barter screen?
oh, on the flea market? i thought in the trading screen
@vivid briar are u 100% sure all of you pick the same map and same time?
ill search around, i have amd and last time i was on an nvidia gpu the control panel was there
@indigo storm press windows key, search microsoft store, open, search NVIDIA control panel (make sure its from NVIDIA Corp.) press get, if it asks u for a microsoft account just tell them nope and press Get anyways
hmm, lemme look around @toxic ice
do u use any audio related softwares?
no, thats the strange part
tried that @vivid briar whenever i press 'get' nothing happens
none of these should be related to audio
and I also tried closing down discord seeing if that was the problem, it wasnt
this is driving me crazy lmao
nice
ill look around daniel, there must be a fix
did u try without spotify?
like close anything u dont need, including steam
Tried to reinstall the game, delete and replace opengl32.dll (didn't work). Reshade was using on previous version of EFT but not current (I uninstall Reshade). Have no idea how to resolve for las 2 days (2 days ago game worked great without any issues). Please help !
@modern wagon https://www.reddit.com/r/EscapefromTarkov/comments/cqc2ex/psa_reshade_is_now_blocked/eww35nd?utm_source=share&utm_medium=web2x
How do I gain roles
check #521628623027830785 and #521628660298678283
@toxic ice troubleshooting is like a game of whack-a-mole xD
are all sound enhancements disabled in the sound properties Enhancement tab?
yup
@vivid briar its running A1 at this point. Thanks for the help
np man glad it worked
all disabled
when u right click the sound icon, what options do you have in Spatial Sound?
yeah but what options u get when u hover over it
try each setting :/ for some people it worked
try the dolby and dts sound unbound too
if none of those work, try download realtek audio manager (make sure ur downloading from realtek.com)
they both cost money i believe
oh darn, why did they put them there than wow
if that doesnt work, install this https://www.realtek.com/en/component/zoo/category/pc-audio-codecs-high-definition-audio-codecs-software
make sure ur downloading for windows 10
ait
if that doesnt work then i might as well give up and just wait the 10 days ahah
spent probably 4/5 hours on this now >p
😄
i feel u bro it must be frustrating, if we manage to fix it for you, other people will know how to fix it too
put what they add up to be instead?
Got it, ill notify you if it works or not in an hour
uhm... you're supposed to solve the equation...
lol
nah it worked with 1+7
lol
...
things just arent going too well for me right now haah
That form of captcha is literally just solve the simple math problem...
if it works it works lol
@brisk bane bruh can you help me with something ?
write ur problem, maybe i can help you
i mean
its about my password and things like that
oh
it came to a point where me and my friend were playing and he was streaming his gameplay on discord so that i could hear the volume of his game through my discord
But i ended up in killing him
as i thought it was enemy footsteps
so yeah
would not recommend
did the realtek finish>
wow
hold up
they are stuck in like 2008
Hey guys. Is there any chance to get a hold on the devs ? i have a problem with my login. i'm a returning player 🙂
its their servers
yup
@modest fox oof, they are swarmed with bug reports and whatnot, u dont have access to your email?
i have, but login says, email is not registered
stupid question but are you 100% sure thats the email? like, go into your email and search for tarkov to see if u got any mails from them
i have like 4 emails and sometimes i use the wrong email for something personal and than cant guess it :/
already did. the transaction was with just one email adress
and its there?
its the mail login says, its not registered
i mean in your email inbox, do you have the transaction log there?
yes
try contacting a moderator by dming the dude named Contact Moderator on top
mods do have acsess to this type of problem ?
i dont know but i am sure they'll know much more than i
allrighty, ill give it a try
here is their email @modest fox support@battlestategames.com, make sure u write all the details including your email and purchase ID (or however it is called, basically the recipe ID so they can look up if u bought the game)
Ive checked multiple times that the stats match but i still cant hand this gun in for mechanic quest 2. Soz bad pic
yep i already sent it
@sage fjord check here https://escapefromtarkov.gamepedia.com/Gunsmith_-_Part_2
there were others who had the same problem and the devs fixed it for them so dont worry but hang tight cause it might take a couple of days @modest fox
@sage fjord Go to the trader, then the quest tab, then click turn in.
did u just finish modding the weapon?
if so, restart game, maybe the server hasnt updated that u installed the mods
I have closed the game waited 3 hr then came back still nothing
Ive taken off some mods and put them back on
i cant read very well from your screenshot, what gun do u have exactly
cause there are 3 different aks that all look pretty much the same
dont worry bro, it happens
np man, have fun grindin
hello anyone knows how to change the ping limit to select various server cuz i been on mathcing for 15 minutes queue 3 games already
on server auto
i want to select server there are beyond 150ms
well you cant
😪
has anyone managed to queue on the US servers as a udo
duo*
i literally have been waiting with my buddy for the last 30 minutes and if i solo we get into games 5 min max
@sage fjord #weapon-modding
Ik i thought i was a game problem
is queuing with buddies just broken or what
Just purchased and trying to download but am getting checksum error. Interwebs not being helpful, any ideas other than update windows and remove AV?
@vivid briar moment of truth
id be surprised if i got 1 game after being in queue for 12 hrs
been stuck on this for 4 mins
It's been almost 24 hours since I bought the game and I can't even get past the login screen because it's asking for a verification code that won't send.
Can i ask if my specs are ok enough here? If thats fine, im running a 17inch hp omen from late 2018, i7, 8 gigs ram. I can bear low/lowest settings, but I would need 40-60 fps at least... is this gonna work or nah?
I've email the support and gotten no response so far, and even reached out to their info with no response either. I'd like to get the game working, but there's literally no way around this stupid authentication system.
so i just killed a scav player, i grabbed his loot and i extracted. the kill list is empty and i have no loot i grabbed from the guy. what's up?
the game did not even count the ammo I used in the raid.
its a bug you have to go back and forth a few times and then youll get error and everything will be on your scav
gotta just keep clicking back and go back to your stash until it triggers it
I left the scav screen before I read your message. fuck this game really. 😦
I think I messed up, I clicked "Upgrade to European version" and I'm in the US - seemed like something to do because I travel some.
but now I'm being forced into servers with like 300+ ping.
i disconnected from my raid and now i cant get back in
everytime i reconnect server connection lost
i restarted my game 5 times
and even restarted my router
How the hell are they justifying charging a minimum of 45$ for a game this broken? Not only is it broken, but their support is nowhere to be found. Only way to contact them is through email, which they say can take up to 10 days to get a response? That's outrageous.
@grim hatch is it normal to spawn at 32 minutes on labs 4 times in a row ?
has anybody had an issue with the Minibus quest from ragman where you can't place the markers onto the buses?
anyone keep getting dcd?
@turbid path nope no dc
@candid yoke because they arent a huge company, this game has blown up = they have more requests than they can handle, also its beta, 45$ is just to play it early
@brittle gate This game has been in development for over 4 years and it is ridiculous that they're having problems with things as simple as email verification. Their website is crap, and their backend is crap. That has nothing to do with their recent popularity.
@brittle gate Also, their popularity means they got a huge spike in sales. Their price point for the game is only $15 under the same cost as AAA titles. 100 sales is at a minimum $4500 profit that they could use to quickly hire people for something as simple as customer support.
thats true i guess
but bug fixing and stuff is also rly important idk im not a buisness manager lol
All I'm finding in my search online is that the issue I'm encountering now has been around for months and that all of them ended up getting no help from the support team.
@candid yoke what’s your issue? Mine is 1+ yrs but evidently still happens
Hello
I need help. The launcher is asking for an Email verification but i haven't received anything in two days lol
@cold night I cannot get an email confirmation to log into the application I downloaded. No matter how many times I run it, no code is sent. My email is correct, it's not in my junk files, and I've tried changing my security settings with no luck. I've easily entered my email and password in over 100 times now and got nothing.
^
@cerulean mica Yep. Same here
Have you logged into the website and checked there wasn’t a fat finger accident when you first registered?
Yes
@cerulean mica I'm looking at a story online right now where this happened to a guy in July and it's still not fixed. I'm about to mark their charge as a fraudulent one on my credit card and be done with this game. They cannot charge me for a product they won't give me. Part of the product description is instant access to the beta, and let's be real they're never going to leave beta.
Flip
I posted this on another part of the forums, possibly the wrong area since I believe this is handled by developers only? So if needed feel free to delete my other post located here: So just the other day my friend had created an account and was successful in the creation phas...
Im hoping to get an email about my key not working sooner rather than later
^
Wait, is this a common issue?
I got registered but can’t install because I’m getting check sum errors on my install files
My confirm email went straight through
with a security code?
Y’all use Gmail?
@lavish dirge Idk about common but it seems to be an issue for some time now with no end in sight.
Yes @cold night
@cold night No
Im talking specifically about a key from a friend (Given due to him playing in alpha) not being accepted by the "promo code" section of the website, surely that's different to a confirmation email issue?
Might try to create a new e-mail account and see if you can swap your registered email to the new one. Just shooting in the dark...
@cold night They say it takes 2 weeks to change your email, which makes no sense but that seems the theme with their incompetent dev team.
when you delete a chatlog
it doesnt show the translated username
it shows the russian name
Translated or transliterated?
@candid yoke 2 weeks to change email 10 days for response from trouble ticket...
@cold night Changing an email should be instant. There's no reason it shouldn't be coded into their serve to go through an easy procedure and replace the old one one the email confirmation comes through. There's literally no reason for such a thing.
So i have other friends that didn't even have to put in a "securoty code" why do i have to?
I'm just confused
security*
Same reason they clear this chat everytime you switch windows, someone had a good idea
lol what?
if you dont like the game just dont play it 4Head
I haven't been able to play it lol @proper shard
We want to play it but we can’t because of various problems
@proper shard Well that is kinda the problem isn't it? We literally can't, dipshit.
Damn, testy
alright mr sorry if i interupted your speech i saw you have there @candid yoke
lol
Why are you here? @proper shard
When you send a support request am I supposed to receive an email saying they got my request?
@cerulean mica I never got one, but who knows. I got a popup in the browser saying it was sent.
Gotcha, same
I have only 29 days waiting to change my email, but unfortunately the support for this game is very complicated
You're supposed to get an email confirming it
You can also check the "submit support ticket" section and it should be there, too
I mean, it SHOULD be
how do i get sherpa
what to do it, when trying to launch a game says error downloading essntial data
pls
nvm fixed it
Im hoping my non-working key issue can be solved sooner rather than later. Im wanting to get to raidin'
I'm just like you, I just want to play. However, 29 days awaiting resolution and nothing so far, on average 10 days they spoke.
@lime ermine uncheck everything and set servers to auto from launcher
Are you asking if you can run the game on a i5?
Yeah
Well the game needs a good GPU also not just an i5
Anyway would not recommend running tarkov on a laptop, unless it's a new model
With a proper dedicated GPU
Is not
Don't bother then, your experience will be disappointing
Thanks @waxen tartan
Anyone else just freeze and fucking die randomly
Hmmm reduce fov might help with the freezes
Map?
Interchange
Potato servers claim more souls...
Yep
Getting to the point where my gear is just nonexistent now
i hope servers are sorted by next wipe
and i play on London servers too
Just play to have fun, until they invest the cash from the twitch wave of purchases
Yeah ill try
Client is an unoptimized mess
But i mostly just enjoy the progression PvP is meh for me
Seems to be in favour of the geared players who run Factory with full top tier gear
If you look at the twitch streamers running the game on fiber connections and 5k$ PC and still stuttering etc
its love hate relationship with this game but it keeps me coming back
almost like an addiction...
Maybe in 2-3 years 🙂 we could pew pew in our pleb PC's
How do you watch someone live?
Yes
You need to be in the chatroom with them
Should just work at least it does on IOS
Why this game is ridiculous ... lol 620+ damage absorbed by armor ... lol what is this?
Hey ive been having this issue with the confirmation email when trying to verify account from the login ive tried everything from uninstalling to changing email, i want to know if anyone can help me with this that through dms or something through that. i bought the game 17 days ago and have been waiting to play it
I have the same problem for 29 days @meager pollen
How did you fix it?
I didn't fix it, I'm waiting for support to answer nothing so far.
alright
problem is old, exists since 2017
Is there any compensation for dying to a full on bug ? I couldnt close my inventory anymore. The blurred out background stayed there and i kind of was looting for about 20 minutes for nothing now.
@vivid briar you need to check bullet and penetration tables
i just got
TETRIZ
in my scav run
which equals one BTC
and then when i come to move my loot
nothing is there
I've got a GTX 1060 3gb, Intel i5 6400 (4 cores), 16 GB RAM, 128 GB SSD ( Tarkov is Installed in here ), 2 TB HDD.. Why am I getting in-game stutters (Lag spikes) when I play about any map, but mostly on reserve is when it actually gets really bad... My settings are on the lowest it could possibly be.
I messaged earlier on mobile but cannot see history so not sure if anyone replied or not, is there a checklist to run through when i'm getting the checksum/corrupt file errors on initial download?
@burnt stone hmm ia tarkov on the SSD?
What's your FOV setting?
just wanted to report this bug where I can't escape the menu. it removes the inventory but it doesn't let me go back into the game no matter what I press
anything for the checksum error on the initial download to the installer?
Manual delete of the file and redownload
Friends game keeps freezing and booting him from matches
Any idea why
Its constant
He had a good pc aswell
@dense bane reports only accepted through launcher
Is there anything I can do to fix the extraction issue for loot? Several games I have gone in, gotten kills and extracted with loot, only to show the scav end screen saying I only have the loot I started with. Im still in one now and provide the server ID for it. (In it meaning I havent closed out or anything after the extract)
alright. thanks for the heads up. wasn't really sure if they'd receive it from here.
someone @ me real quick please
i did
played a factory raid and ummmmmmm........
please help i task manager all instances out and restarted the game and my pc
i cant reconnect to my tarkov
fucking help
@floral osprey having same issue, not getting a response. year old reddit post says to use download manager to download file from address located in the temp folder and then combine multiple downloads of the files that were not corrupted, i'm trying that until i can get a better response.. googled EFT checksum error
queue times, fix this
btw its mostly noob maps @vivid briar
all new people are playing customs and factory rn
Hi, I cannot download the game due to an issue.
eh, my game crushes constantly, any idea how to help?
i noticed it mostly happens on interchange
and it is always when I'm loading loots
I had that same issue. I turn graphics down a little and works great now
Just got disconnected from a shoreline raid
after shooting someone who just vanished
so im guessing he disconnected too
Keep hitting retry until it works
I dont really do tech stuff, Virazy and kaminsky know that stuff
Also im inactive, watching UFC
oh no linus
Hey i need some help my friend joined the discord but he cant see most of the channels
anyone know how to fix that?
click the arrows.
so iff I put my Red Rebel in my Scabbard I do not lose it correct?
Hello! im trying to get into the LFG chat but dont see it. can i get some assistance
please
if that was suppose to be a link to click on i cannot click on it
when i click on it nothing happens. i does not take me to the channel
it says group search
its in the group search tab
ah
you need to accept the rules
@rigid jolt
and click the check
much thanks!!!
Wondering if i can get some assistance: Can't access the main menu of the game. After i extracted from Interchance, "server connection lost." after resetting game, I can't even get into main menu says "cannot connect to game"
These que times with friends.. Are solo players getting priority over groups? Keeps pushing groups back further down the que as solo players get to go in near instantly?
I'm getting the same. My buddy in Germany isn't having the problem
it is impossible to load into customs with more than solo queue these servers are cheeks
thats a no
hey
i have a modded m4a1 for the gunsmith part 4 but its not workging
why dosent it work
ive been match making for about 90 mins
were you in chat with one another?
Has anyone ever experienced this?
@fathom zealot
T'was a sad day on tarkov when Asartes01 loaded in,
He noticed a hatchling was with him to begin,
Anger took over, and his gun raised up,
And with a pull of a finger, he said "Get fucked"
hey anyone i upgraded my version and got my old loot in the mail
but i did not get my previous beta container
somthing wrong or is that normal? said i would get all my previous gear
i can find a game if i matchmake by myself but not with my friend
its so hard to get a game
Quick question how do u get the clan leader role in order to post in the clan links channel?
I was wondering if anyone can help me with my Sherpa app, I dont know how to translate my time to the UTC for the app
what time zone?
i am Eastern Standard Time and i am only available from 6pm to 12am as a sherpa. But dont know what to put into the spot on my app. I tried converting it but dont know if i have the right numbers in
awesome thank you brother
np anytime
15 minutes in to matching, this is about it for us, they aren't even talking about the problem anymore
you know what, w/e In just going to uninstall this garbage and move on with my life.
the only map i've had the issue with is Customs
other than that the queue times have been <5 min
same
Condor make sure on the launcher ur server list is set to auto for the lowest queue times
every time i hit install on the launcher it keeps saying i have to change my location of the file and it wont let me change it what do i do?
it should allow u to change it
at the top of the launcher click settings
scroll down just a bit to game directory:
then click the set the path to existing game installation
i click that and it gives me an error
whats the error?
"object reference not set to an instance of an object"
ive uninstalled the launcher and everything
hmm does that happen right when u click the button?
no only when i hit the change location folder
matching times are too long
hmm do u have an EFT folder made? try making an EFT folder where u want it and then selecting that folder in the launcher
i have it where i want ti to be
i upgraded to EOD from prepare for escape , i got all my new stuff in addition to my old stuff but my 2x3 secure container did not come through
any reason why?
actually the real story is i upgraded from standard to pfe and reset my profile lost everything was pist and went for EOD to get the extra beta container to sell and get back on track
didnt come in my message loot transfer
We've reformed the group multiple times.
they need more server space
go que up on reserve or woods
customs and shoreline take too long
i cant connect to game. i was playing a scav run and then it dc'ed. tried to reconnect but wouldnt let me. i quit the raid and now i cant even reconnect to the actuall game
I'm getting the same thing
Game was fine, extracted out and now I'm stuck on that screen no matter how much I restart
i cant even install the game!
.... 10 min matching time sucks
i need hel
help
does ANYONE have the same issue as me? sometimes i match with my friends, and i don't fucking load in with them at all. like, they'll get into the game and ill be stuck on matchig
it happens infrequently, but with queue times being long its very frustrating to wait 20 minutes and not get into the same game as everyone else
it's definitely not my specs. tarkov's on an ssd. 32 gb of rab, i7 6700k and a 1070
i don't know whats causing the issue and there doesn't seem to be much in the way of help on the web
Just a reminder - don't select only one server via launcher. It can lead to long matching times. Select 3-4 servers or better use "Auto" option.
i have most of the US servers selected and im still getting like 15 - 20 min wait times
even longer
what is happening
yea
im at 12 min on customs
its the weekend
everyone playing and servers overflowing
Just set it to auto
Every game I join every model is frozen, I can’t see my friend move and it’s because of desync, this has happened five times in a row now even after restarting my router and other things...
How can I play the game without getting executed by invisible scavs and players?
For the bitcoin miner do i need all 10 gpus or can i have just one in it to run
Only need 1, the more you have the faster it makes them
Anyone know how to stop desync or spawning in with all people frozen in one spot?
between this checksum error and everything I'm reading here I'm kinda regretting my purchase
trying again, this time firewall off but it's not looking good
only fix is from a fucking year ago and looks complicated and time consuming af
it's not finishing install
are u on wifi?
yeah
get yourself a wire
wifi can corrupt large files
or move the pc very close to your router
do you have enough room on your drive?
99% of the time, that error is due to wifi
see if I can dig one up
rocky i never had a problem downloading via wifi
you might be either close to your router or your router is very good
every time someone reports the corrupted bug, they are on wifi
yea, i'm getting the checksum error and i'm cabled in,
i'm looking at the files and i'm getting the same 40 or so corrupted files and i've got 6 different downloads so i can't even piece together a working file
hmm, lemme look around for a fix
i just got the game last night and it works fine for me
i've given all permissions on the install folders, i've turned off and uninstalled av/firewall, gave permissions to firewall, downloaded to ssd, hdd, thumbdrive...windows fully updated, all drivers updated
are you instaling the launcher in the same folder? try that
same folder and different folder, neither work
here is one of the fixes
"Everytime you got error retry, when download stops, pause and play download till it keeps saying "paused", then close and open the launcher, and repeat till it's complete. "
used direct suggestions from the launcher and made my own file pathss
how many times can you change your in game name?
give this thread a look too https://forum.escapefromtarkov.com/topic/29114-workaround-for-download-and-install-errors-connection-hash-etc/
not being an ass rocky, but that grammer is messing up my brain
@sick bobcat afaik its time locked like once every month or once every whipe, i am not an ass
i am copy pasting a reddit comment @cold night :/
no, i'm saying i'm not insulting you but that didn't make sense
instal both the game and launcher via ssd
i understood you, np
i got you rocky, i'm browsing it now
@fallen radish have done to SSD HDD and to thumb drive...if i had m.2 i would have tried that by now but i don't
hey guys can you help this big annoyance
every single 2 seconds, my game slows down for a sec
what i did was installed the launcher then made a folder on my ssd for the game and installed it and it worked
how do I fix
are you windows 10?
yes
its most likely desync or lag
really>?
if that doesnt work @cold night contact support at support@battlestategames.com and they will give u a manual link
@vivid briar my problem with the workaround is when I open up log directory there's two files there that look noting like what is pictured in that tutorial
@agile bluff for u too, if the wire doesnt work contact support and they will give u a direct link
@solar finch, so far i've done this part about finding the direct link for the download, still reading tho
the guide on forum is pretty old :/
What you have to do is disable antivirus' and download it, and then you have to go to properties and open properties, go to security, and give it full control. You have to do that for the battlestate games folder and for the launcher (program launcher). Then you should be able to install Escape From Tarkov without a problem.
use the Contact Moderator bot, maybe u get a reply faster there
run as admin
it's downloading again nearly halfway through with only one instead of 5 try agains
why does it say try again?
moved the router in the hall, will try these other suggestions afterwards
does your internet cut out?
shit icr
because it couldn't verify a file mid-download
thats your problem right there
if it happens again I'll screen grab
there is a way to find the download links in the launcher directory
i think it is in the Temp folder, idk cause mine is empty :/
same
when you uninstalled the game did you remove all files?
does it tell u what files are corrupted?
there were no files, no game to uninstall. only reinstalled launcher
i can upload u my tarkov directory, it will take a while tho
I got a retry or cancel popup like 30 mins ago but icr what it said exactly but since this is my third try and it pops up multiple times ill screenshot it if it comes up again
i am going outside in about 30min-1h and ill let my pc upload it on google drive in the mean time
i would do it now but it will throttle my internet :/
here are 2 different downloads, 1 with launcher and 1 with browser download. they both have exactly the same corrupted files
if my internet connection is so consistantly dropping the same files that the expact ones get corrupted and different times and different download managers, i need to buy some lottery tickets
yeah, it aint that :/
ill dm u the google drive link when i finish uploading my files @cold night @agile bluff
bhevk what file is it?
it doesnt say exactly, its a temp archive :/
@fallen radish that temp drive is where the file that the BGSLauncher saves the temp file while it is downloading, once you stop the download it is deleted immeadiately
the only way i was able to download that temp file was because i caught it right after it finished downloading and right before it finished doing the hash check
couldnt we go threw the files persay and i copy and send you the missing ones?
i have really good internet
gig
thats what i was thinking but we cant tell what files are missing
the file will have a name like EftClientDistr.0.12.2.5485.distr.tmp, something close
i can sit here and listen to you read them off
in the bsglauncher temp folder is empty
those files are archives, archives arent in our game directory, their content is and we dont know what the content inside is
i have 86 corrupted files
yea, you take the temp file, drap it to an unzipper and from there you click test to see what is corrupted
can u see what exact files are corrupted?
you can extract from the unzipper to the install path
yes, that was the screen shot i showed the top half
oh wow
half sec i'll c and p a few
! C:\Users\brian\Desktop(live)EftClientDistr.0.12.2.5485.distr.tmp: Checksum error in EscapeFromTarkov_Data\sharedassets10.assets.resS. The file is corrupt
! C:\Users\brian\Desktop(live)EftClientDistr.0.12.2.5485.distr.tmp: Checksum error in EscapeFromTarkov_Data\sharedassets108.assets.resS. The file is corrupt
! C:\Users\brian\Desktop(live)EftClientDistr.0.12.2.5485.distr.tmp: Checksum error in EscapeFromTarkov_Data\sharedassets11.assets. The file is corrupt
maybe here was an issue, my pc wifi was connected to 2.4ghz and limited to like 3mbs
so, shared assests10.asssests.resS
assets 108, assets 11
anything is worth a shot @agile bluff
bhevk i need the whole list of your corrupted files so i can search them and upload them
do u mind sending me the files?
the text document i mean
yeah sure
checksum error ffs
we will try the same fix for u
@cold night can u explain @agile bluff how u got the corrupted list
yea
brb 5 mins until i go through the list
maybe your launcher is currupted
trying again with fixed internet 7 mins
@agile bluff you've only been using the BGSLauncher to try to download, right?
yeah
im seeing this guy installed the launcher on a laptop installed the game to his ssd and moved the ssd to his pc and it worked
and im sure your launcher is cuffupted
corrupted
sorry for my spelling im typing fast
in your windows explorer go to C:\Users\brian\AppData\Local\Battlestate Games\BsgLauncher\Logs
obv not \brian\ but you get it
there are a few logs in there as long as you haven't deleted and reinstalled the BGSLauncher recently
look at the most recent log file with notepad or note++, whatever .txt thing you have
http://cdn-11.eft-store.com/ClientDistribs/0.12.2.5485_01ac28d7-4e8c-4d23-ba16-0f6e6a89e6a6/Client.0.12.2.5485.zip is the link that my launcher goes to, i'm in a different country so yours might be different
not sure
it's not in the BGSLauncher folder, it's a .txt file inside your user\appdata folder
will try in a few, almost all the way through dl with no hiccups
well sunnuvabiitch
my download passed and it said play game instead of install this whole time i've been talking to yall
hey i need some help please help
have you completely closed the launcher?
well, it was some combination of something i've done in the past 32 hours, we'll see if i get more errors once it start running
@fluid harbor I had to give up.
took me 45 to get in a game with 3 last night
bhevk did you remove and reinstall the launcher?

my shit is working now, but yes, i have uninstalled the launcher during my process
@cold night i wont be able to upload u those files cause some of them are missing, like EftClientDistr.0.12.2.5485.distr.tmp
@vivid briar no worries, it went through in the back ground and is working so far
I understand frame drops and all that, I dont mind it as I play arma
but wtf is this
@fluid harbor you have all servers selected or only a few?
@quick dragon clear the cache folder in EFT folder
i can update the whole directory if that doesnt work out for you, if u manage to fix it i would appreciate you share it with us so we know for future
and temp?
had it as selected but changed it to automatic
yeah did all that
at 30 we all gave up
@median vector i've heard that FOV and game detail can affect stuttering
rocky the launcher was corrupted he removed it reinstalled it and it seemed to work is what im getting and what reddit tells me and if it says its suck keep retrying itll eventually download
@vivid briar i'll write down everything i did list like and DM you
i get u @fallen radish but a lot of the files he has corrupted are game files
@fallen radish i only downloaded the BGSLauncher file 1 time. i uninstalled and reinstalled using that same file from first download
it still pulls the download from a online source for updated information
this is the error im getting
@median vector good stuff
my problem with this game is i read at 1440 p i can play at 75 plus fps with my ryzen 5 3600 and rx 570 and i get 45 fps
@median vector not good stuff
is it on a ssd?
is your hdd full?
@fallen radish go into your documents folder>escape from Tarkov> open local.ini with notepad, edit refresh rate to your monitor refresh rate, save and exit, right click and properties on local.ini, check "read-only"
close to full hdds have slower load times so possibly
@fallen radish the launcher literally only points to the check version of launcher command and start download from website, launcher doesn't tell what individual files to download, just one big ole .zip file
u wont be able to edit settings in game until u check out the read only thingy but if u check out read only thingy ur refresh rate might go back to what it was
still reading texture files and stuff
Checksum error gone but now it says not enough space for something, needed 17g had 22g, deleted some shit now have 32g and am trying again
is your gpu up todate?
rx580
so is the disconnect/reconnect loop a known issue? should i just "confirm leave" the run?
driver?
yes
in about 3 hours my game directory will finish uploading on google drive, hopefully u can just download and extract it in your directory :/
@agile bluff have you changed the security settings of your BGSLauncher and Live folder to full permissions? edit: EFT (live) folder
whats the default install location for the game?
cbass ill dm you
kk
@cold night did now. restarting dl
@agile bluff that's the most recent thing i did, changed security settings and did about 4 failed downloads and number 5 worked
For those of you that just got kicked from a server confirm leave and go into settings then back out youll have all the gear you entered with
minus used ammo and meds
mine failed to reconnect 3 times, game crashed, restart game and try to reconnect, failed again but back to normal menu and no more still in a game
^^^^^^
i cant even get into the menu lmao
i was on scav run if that makes any difference
we were too
hmmm /shrugs
that sounds promising, fingers crossed
I got the play button
Thanks for your help, my fix was switching to proper wifi ghz (idk why I was on 2.4 in the first place) and setting the permissions
almost 12:30am for me and I'm throwing on a pot of black rifle coffee to go learn maps
if i upgrade my region from other to eur, can i select US servers?
This was honest to god the most hassle I have ever had getting a game going since pre-mod-manager days
its a game of whack-a-mole, sometimes takes a little to find the fix
i am not getting exp from scav runs :/
oh i am stupid, scav xp doesnt go to my pcm xp lol
Is there any way to run the game with "opengl32.dll" file? The game preventing to start with it but when I delete it, the game still not running because it's missing that file. (PS: No reshade installed in my computer)
reinstall windows :/
Seriously?
that is a 100% fix, there are other fixes around the internet but yesterday i was helping a guy try them and none of them worked for him
ill send u some links lemme search for a second
the opengl32.dll is not the problem tho, the game thinks that is the problem but it is something else
i can send it no prob, can u just tell me where it is located
FYI: I bought that game yesterday and installed today. Your file is much smaller than mine 🤔
No. I was never able to run the game
Also I dont have PUBG, I heard that can be problem too
https://forum.escapefromtarkov.com/topic/110740-cannot-start-game-due-to-battleye-block/
"I have fixed my issue. I did more digging after posting and discovered that the issue isn't C:\Windows\System32\opengl32.dll. I parsed the logs from SFC and DISM and noted the only damaged *.dll file was in an older .NET framework. While I am most apt to use as little force as is required to correct an issue (delete the obsolete dll and move on), I was well overdue a fresh install of WIN10. A simple repair re-install using install media (kept personal files and all apps) and I can now launch EFT without issues.
The only reason I didn't immediately assume file corruption and just initiate OS re-install was BattlEye pointing to opengl.dll as the culprit, which sent me down the Nvidia Freestyle and drivers route. Just updated 6Jan and had rolled back to the last two updates in an effort to address this issue prior to posting here."
Hi, I cannot start the game due to receiving the message that Battleye has blocked C:\Windows\System32\opengl32.dll Ive never had Reshade (nor knew what it was until literally 15 mins ago) and Im unable to delete the file. Im currently attempting a fresh install but I fear th...
I dont understand one thing: How can your opengl file works for you and not for me. The only error I'm having is with that anti-cheat
If reinstalling OS is the only fix, I want immediately refund.
@vivid briar Do you have opengl file in your EFT folder? Maybe you playing with that file right from the folder 🤔
hello guys i made a typo while signing up, as my email i put in @ hotmil not @ hotmail and idk what to do anymore cause i used my main ign
hi guys I'm trying to download the game but it seems impossible to me. It keeps asking for retry every two minutes. I already reinstalled the launcher twice and gave all the permissions to it. If anyone has a solution pls talk to me
hey does anyone know why i cant select different servers? when i try to i can only select AU,Hong Kong and Singapore. My region is other
I just bought this game and have been having this error every time I try to launch the launcher. i have tried a few things and can't find anything online to help me. anyone have any ideas on how to fix this?
wolnt let me send photo
Stuck on this screen after finishing raid, clicking next and back wont do anything
if i restart will i still be able to transfer loot?
the error says "Method not found: 'system.Nullable '1 <int32> MS.Win32.SafeNativeMethods.getCurrentSessionId();
nvm, solved by spamming ESC
I had errors first time aswell, can't Remember if it got fixed by complete delete and redownload
@arctic sedge sounds like u might need to reinstall honestly
unless a google search says otherwise
I have
😦
For me it was a dealbreaker so i quit it for 2 months and reinstalled it and i think it worked
For some reason
must be something with your pc then if a reinstall doesnt do anything
outdated drivers
maybe
Maybe ye
did u install it to C disk?
if not maybe that can help
i honestly have no clue that that error message says
Anyone know why there is an invisible raider called "voron" that damages everyone in the labs raid untill all dead? Like it damages 50-60 per 2 seconds and that's how i lost all my stuff
😮
cheater?
My full squad was decked out and we died like that(felt like getting gassed or smthing)
Idk
this is why i keep playing as scav
because as soon as i go on PMC, i die
😂
Was a PMC with only tomahawk on end screen
definitely sounds like cheats
ok
@turbid void who has 12k views?
dw it got deleted
👌
it was some guy who was hacking
guys what is payment system fee exactly?
and why do i have to pay like plus 10 euros
fucking gay
I dont have problem to pay for game
I have problem to pay for game which requires reinstalling OS to work
shit tahts a thing?
For me, probably yea
I bought game which cannot run because of "reshading" protection
There's an uninstaller somewhere to properly remove ReShade
Don't have the link tho, sorry. But you can google it for sure.
@vivid briar The fee is a normal rate for a product outside the national territory
Its been 2 days since I preordered the game, and Xsolla charged me for 0.92 euros to check my card, but I have yet to receive an email of ANY kind.
I haven't been charged the 45 euros that the game should cost... I've submitted a ticket to battlestate, but I can't send a ticket to Xsolla cause I don't have a transaction id
@signal pike I do NOT have any reshades. Never had. That's brand fresh install.
If you are sure nothing is doing it from your side, then please contact support at support@battlestategames.com if you can't open the launcher.
Hey
I can open the launcher, I can also open the game but I cant open the game FROM the launcher.
@plush copper you in luck then sir, its not battlestate handling the 0,92 fee its xolla
@plush copper see the issue here is that your charge was dismissed by xolla, thats why you gotta contact them for getting it back .
@plush copper and yes i saw you asking same issue few days ago but i was hoping it kinda would still take money
but it clearly failed
is there any hope of me getting the 0.92 back or paying the full game without a transaction id?
you dont need transaction ID provide them bank statement
alright
and yeah you gotta use something other then xolla for getting game @plush copper maybe paypal
how come
can someone help a new player out
for some people xolal has failed, i have heard this before, xolla takes money but never takes out enough to provide game...its something to do with particular bank for sure @plush copper but i cant see their side of things
really aisa server fuck
@thin coral looking for group?
would it be ok if I ping you again if I have further issues?
Thank you for helping
I'll try a few things
sure but im more of guy who helps out with game issues when you cannot get it working.
kinda last solution
I mean you're about the only one who really gave me a good idea of what to do
yeah sure pm when you like, you can even add my discord
Thanks again
where are all the channels?
go to rules
i did
did you check the bottom?
yes
uhh thats weird, can't help you more sorry
it showed me the other channels when I did it
#news-setup @sly zealot
lfg need help with quest on factory
Where can I report someone insulting me on discord?
@vivid briar Feel free to DM the "Contact Moderators" bot
can i report someone for spam requesting to group as im getting it from 1 kid every 2 seconds whilst waiting for my team to join the lobby
Dont know, shouldn't be that long though
Okay.
when im solo i get into games in 1 minute, when my buddy joins we wait 10 minutes and dont even get into a match
is there anyway i can load into a game faster, yesterday i was a scav and it took me 30 minutes to load into shoreline and by the time i got in i had 3 minutes left of the match
loading time or matching time?
i currently have 2x 4gb ram corsair 2400 mhz, does it matter if i buy different ones at 2400 mhz or do they need to be the exact same to work?@
if I remember correctly its recommended to get the same brand ones
they could or they could not work together, but do you want to risk it?
HI
is this channel have anything to do with the official game support I can reach with a tciket submission <
?
tropxy just joins or channel and earapes
f
I’d get all new ram altogether
So still no idea what to do with that blocked "opengl32.dll"?
Sounds like reshade
anyone know what the best graphic settings are for high end pc 2080 ti and i9 9900k, I see everyone saying different things
you can find out what works for you in an offline raid. @astral cosmos
High ultra
post proof, ur just making shit up
Ugh @naive hill do thing
@jaunty girder No witchhunting
hes pming me this shit bro
dont u mods do something?
hes legit harassing random people
We dont moderate pms
ah okay cool
why does it cost £40 for the game when i should be paying £30??
Have you heard about this little thing called taxes
wont let me buy it through credit/debit card
getting this: 3032: Sorry, the payment cannot be completed now. Please try again later or contact Xsolla customer support
does anyone experiencing desync and lost connection issues in EU? last 3 raids i died because i was moving on the map, but everyone was just standing for me, and got hurt from nothing before dieing, never heard any gunshots
If you have a Bank app on your phone try logging in and turning a option that allows all internet transaction for 60minutes if it's available
my bank always allows transactions no matter what, only if its a high sum
ive used xsolla before
@idle viper it happend to me few times, like dying behind cover and the guy is infront of me or seeing them tp around. But not everygame
i just dont know why its not working 😦 ive tried paypal and it will open the pp tab but close it then give me the same error
@solar grail I had to use Apple Pay to get mine to work. I’ve used xolla to buy my daughter robux in the past but it wouldn’t work for thus game.
hmm very strange
2 cards 4 different times and I ended up using my phone to login and use Apple Pay
@idle viper desync ive seen corrected by changing the FOV. I’ve got an old ass computer so I can’t give you suggestions though
I got this game last night and was able to do offline raids no problems but once I tried going online it kept freezing when I went to customs at loading map 95%, and when I went into factory the game kept freezing once every few seconds and wouldn’t revert until I tanned out and back in, I’ve cleared game cache and even uninstalled and re installed but it didn’t fix the issue at all, is there something I can do to fix this issue?
Will there be further optimization to this game?
Game will always get optimization
I just hope for a really big update on optimization in the next months.
Hey, my brother has recently started playing game and hes been facing many issues, bugs and disconnects. Like we just played raid and throughout the raid he had about 3 disconnects, as example he can't inspect duct tape etc.
Do you guys know any fixes to that?
He has a fresh windows install like a week ago almost, so that won't be the thing
@granite narwhal same, on offline it works flawlessly, on online i have a lot of stutters. With my settings on low, i only experience this problem when firing/zooming etc.
Like whenever he tries to examine duct tape it gives him an backend error
@vivid briar its not letting me play offline well either, performance wise its perfect, good FPS and no stutters but when i open inventory the problems start. It didnt do this for the first few hours of play
Weird 🤔 this game has big optimization problems, especially because it's on unity. A lot of people blame their PC specs, what are yours?
Not sure what mine are but it can run literally every other game without issues like this, ill try to find my specs
I know. I can run red dead redemption 2 on 80+ fps.
But on online mode I can't run this game on more than 40 fps without stutters - full low settings.
It looks worse than cs 1.6 with lowest settings, but still can't run it properly.
its not an FPS issue for me the game just doesn't seem to work properly, i cant seem to find anyone else with my exact issues
the weird need to tab out to stop the freeze issue starts when i open inventory or loot something, or when the game first loads in, nothing else seems to trigger it to start
Can anybody buy the game rn? I've been trying to buy it for a friend, didn't work, he tried buying himself, didn't work, error 3032 on XSolla
What resolution are you using? @granite narwhal
Checking rn, I’ve even tried uninstalling and that’s when the tab issue got even worse
1920X1080
maybe if you change the resolution of your windows?
Changing resolution fixed the issue where borderless makes my entire inventory overlap and not work, that’s one issues fixed
@glossy zenith it has to be full black
oof
lol
wdym
@small crescent it is
i cant do anything when the screen goes black
xsolla is the biggest scam ever lmao
keep your task manager running
me and my friend got the same bullshit reply on their live support, so i cant buy the game
