#community-support

1 messages · Page 511 of 1

indigo storm
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ty

vivid briar
indigo storm
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wait which of these am i DLing?

vivid briar
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u running windows 10?

indigo storm
#

ye

vivid briar
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first one

odd oriole
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@vivid briar I have been having this shit past 2 big updates and have lost count of the amount of gear it has lost me

vivid briar
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@odd oriole are u on wifi?

odd oriole
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solid cable connection my guy

vivid briar
#

shits dumb man fr

odd oriole
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yee but this one raid in particular just filled the fucking glass man

vivid briar
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reset ur router and pray it works :/

odd oriole
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i dont care about the loot, but i really wanted the kill list

indigo storm
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'can you log into your internet settings? @odd oriole

odd oriole
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yes

indigo storm
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I would go in and see if there's something fiddling with ur bandwith

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I dont know too too much about networking stuffs

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but id try poking around

fresh frost
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@vivid briar I am back and downloading again and it seems to be working. Thanks man I really appreciate it.

vivid briar
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kinda weird this game is the only one that boots me out tho

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best bet is restarting the router and flushing dns imo, my ping was spiking from 60 to 200 yesterday and reseting the router fixed it

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@fresh frost glad to hear it, have fun my guy

fresh frost
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I am a lootwhore by nature. I will have a blast!

vernal mauve
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can we change nicknames on this server or have they changed how you do it?

vivid briar
#

i think u can do it ingame settings

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@indigo storm any update? asking cause im about to go to sleep and i think u need more drivers to update and i can give u a quick guide on how to search and update them yourself

indigo storm
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@vivid briar get some sleep man, i can find my way, no worries. Thanks for all your help.

vivid briar
#

bro i got my pc a few months ago and forgot to install my motherboard driver, that cured my stutterings and boosted my fps quite a bit, ill stay and help u it aint a big deal

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its only 8pm my time so its not like i am gonna go to sleep late

indigo storm
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ahah well

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i cant actually install the drivers

vivid briar
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i like troubleshooting so its a win win

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any error message?

indigo storm
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yeah

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has to be done through Geforce Exp

vivid briar
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wow

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do u have geforce exp installed?

indigo storm
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I tried just deleting GE and installing them that way

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but no luck there

vivid briar
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darn, looks like nvidia switched to GE, i wasnt aware

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reinstall GE

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and u gotta check what drivers u are missing in driver manager

indigo storm
#

ight

vivid briar
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device manager not driver

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press Windows key + R and run "devmgmt.msc"

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go one by one and check all devices and look for devices that have a ! in a yellow triangle

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right click and update them, most if not all should update through windows ez

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why cant i see my friends in the player tab right before u q

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we are added

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as friends

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i can only see 1 of my friends

indigo storm
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omg i have to reset my nvidia password

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wth is all this

vivid briar
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lemme check

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@vivid briar try restarting the game, you and your friends

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we did

indigo storm
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oh i know

wild zephyr
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I still cant buy bartering stuff where dollars are required

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i have it

vivid briar
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stupid question but do you place the dollars in the barter screen?

wild zephyr
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uhh

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how

vivid briar
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oh, on the flea market? i thought in the trading screen

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@vivid briar are u 100% sure all of you pick the same map and same time?

indigo storm
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all drivers are up to date

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still no nvidia control panel tho

vivid briar
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ill search around, i have amd and last time i was on an nvidia gpu the control panel was there

toxic ice
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btw rocky tried to re-download audio drivers as well

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didnt work

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hmm

vivid briar
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@indigo storm press windows key, search microsoft store, open, search NVIDIA control panel (make sure its from NVIDIA Corp.) press get, if it asks u for a microsoft account just tell them nope and press Get anyways

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hmm, lemme look around @toxic ice

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do u use any audio related softwares?

toxic ice
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no, thats the strange part

indigo storm
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tried that @vivid briar whenever i press 'get' nothing happens

toxic ice
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and I also tried closing down discord seeing if that was the problem, it wasnt

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this is driving me crazy lmao

indigo storm
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hell yeah

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i got it

vivid briar
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nice

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ill look around daniel, there must be a fix

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did u try without spotify?

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like close anything u dont need, including steam

toxic ice
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lemme try

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this is what im left with then

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lets try

modern wagon
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Tried to reinstall the game, delete and replace opengl32.dll (didn't work). Reshade was using on previous version of EFT but not current (I uninstall Reshade). Have no idea how to resolve for las 2 days (2 days ago game worked great without any issues). Please help !

vivid briar
toxic ice
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still nothing

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welp

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this is insane xd

orchid steppe
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How do I gain roles

vivid briar
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@toxic ice troubleshooting is like a game of whack-a-mole xD

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are all sound enhancements disabled in the sound properties Enhancement tab?

toxic ice
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yup

indigo storm
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@vivid briar its running A1 at this point. Thanks for the help

vivid briar
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np man glad it worked

toxic ice
vivid briar
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when u right click the sound icon, what options do you have in Spatial Sound?

toxic ice
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i dont have spatial

vivid briar
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yeah but what options u get when u hover over it

toxic ice
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like this?

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or

vivid briar
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try each setting :/ for some people it worked

toxic ice
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the only one i have is the windows one ahah

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rest cost money

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ait lets try

vivid briar
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try the dolby and dts sound unbound too

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if none of those work, try download realtek audio manager (make sure ur downloading from realtek.com)

toxic ice
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they both cost money i believe

vivid briar
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oh darn, why did they put them there than wow

toxic ice
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dolby and DTS

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idk honestly

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loading up tarkov

vivid briar
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make sure ur downloading for windows 10

toxic ice
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ait

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if that doesnt work then i might as well give up and just wait the 10 days ahah

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spent probably 4/5 hours on this now >p

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😄

vivid briar
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i feel u bro it must be frustrating, if we manage to fix it for you, other people will know how to fix it too

toxic ice
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true

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captcha is glitching now

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jesus

vernal laurel
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put what they add up to be instead?

toxic ice
sinful reef
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uhm... you're supposed to solve the equation...

vernal laurel
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lol

toxic ice
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nah it worked with 1+7

vivid briar
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lol

sinful reef
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...

toxic ice
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things just arent going too well for me right now haah

vernal laurel
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That form of captcha is literally just solve the simple math problem...

toxic ice
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ehh

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fukkit

vivid briar
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if it works it works lol

vivid briar
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@brisk bane bruh can you help me with something ?

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write ur problem, maybe i can help you

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i mean

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its about my password and things like that

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oh

toxic ice
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it came to a point where me and my friend were playing and he was streaming his gameplay on discord so that i could hear the volume of his game through my discord

vivid briar
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lool

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budget sound card

toxic ice
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But i ended up in killing him

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as i thought it was enemy footsteps

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so yeah

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would not recommend

vivid briar
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did the realtek finish>

toxic ice
vivid briar
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wow

toxic ice
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hold up

vivid briar
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they are stuck in like 2008

toxic ice
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true

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they def are

modest fox
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Hey guys. Is there any chance to get a hold on the devs ? i have a problem with my login. i'm a returning player 🙂

vivid briar
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its their servers

toxic ice
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yup

vivid briar
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@modest fox oof, they are swarmed with bug reports and whatnot, u dont have access to your email?

modest fox
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i have, but login says, email is not registered

vivid briar
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stupid question but are you 100% sure thats the email? like, go into your email and search for tarkov to see if u got any mails from them

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i have like 4 emails and sometimes i use the wrong email for something personal and than cant guess it :/

modest fox
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already did. the transaction was with just one email adress

vivid briar
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and its there?

modest fox
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its the mail login says, its not registered

vivid briar
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i mean in your email inbox, do you have the transaction log there?

modest fox
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yes

vivid briar
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try contacting a moderator by dming the dude named Contact Moderator on top

modest fox
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mods do have acsess to this type of problem ?

vivid briar
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i dont know but i am sure they'll know much more than i

modest fox
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allrighty, ill give it a try

vivid briar
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here is their email @modest fox support@battlestategames.com, make sure u write all the details including your email and purchase ID (or however it is called, basically the recipe ID so they can look up if u bought the game)

sage fjord
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Ive checked multiple times that the stats match but i still cant hand this gun in for mechanic quest 2. Soz bad pic

modest fox
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yep i already sent it

vivid briar
sage fjord
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I have

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Its all matching

vivid briar
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there were others who had the same problem and the devs fixed it for them so dont worry but hang tight cause it might take a couple of days @modest fox

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@sage fjord Go to the trader, then the quest tab, then click turn in.

sage fjord
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No button

vivid briar
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did u just finish modding the weapon?

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if so, restart game, maybe the server hasnt updated that u installed the mods

sage fjord
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I have closed the game waited 3 hr then came back still nothing

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Ive taken off some mods and put them back on

vivid briar
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i cant read very well from your screenshot, what gun do u have exactly

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cause there are 3 different aks that all look pretty much the same

sage fjord
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Frik

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I was being a retard

vivid briar
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dont worry bro, it happens

sage fjord
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I have the ak74 un

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Not u

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Thx for help

vivid briar
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np man, have fun grindin

toxic ice
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god i really hope this works

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its almost done

quartz nexus
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hello anyone knows how to change the ping limit to select various server cuz i been on mathcing for 15 minutes queue 3 games already

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on server auto

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i want to select server there are beyond 150ms

obsidian salmon
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well you cant

quartz nexus
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😪

wary stump
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has anyone managed to queue on the US servers as a udo

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duo*

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i literally have been waiting with my buddy for the last 30 minutes and if i solo we get into games 5 min max

ornate matrix
sage fjord
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Ik i thought i was a game problem

umbral bane
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still wating to get pass the loading screen

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server is really slow tonight :/

wary stump
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is queuing with buddies just broken or what

cold night
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Just purchased and trying to download but am getting checksum error. Interwebs not being helpful, any ideas other than update windows and remove AV?

wary stump
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get a refund while u still can

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game is beyond broken brother

toxic ice
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@vivid briar moment of truth

wary stump
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id be surprised if i got 1 game after being in queue for 12 hrs

toxic ice
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IT WORKED OMFG

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YES

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after 6 hours

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ait so Realtek audio was the solution

vivid briar
candid yoke
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It's been almost 24 hours since I bought the game and I can't even get past the login screen because it's asking for a verification code that won't send.

keen wraith
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Can i ask if my specs are ok enough here? If thats fine, im running a 17inch hp omen from late 2018, i7, 8 gigs ram. I can bear low/lowest settings, but I would need 40-60 fps at least... is this gonna work or nah?

candid yoke
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I've email the support and gotten no response so far, and even reached out to their info with no response either. I'd like to get the game working, but there's literally no way around this stupid authentication system.

vivid jolt
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so i just killed a scav player, i grabbed his loot and i extracted. the kill list is empty and i have no loot i grabbed from the guy. what's up?

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the game did not even count the ammo I used in the raid.

midnight star
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its a bug you have to go back and forth a few times and then youll get error and everything will be on your scav

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gotta just keep clicking back and go back to your stash until it triggers it

vivid jolt
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I left the scav screen before I read your message. fuck this game really. 😦

spring notch
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I think I messed up, I clicked "Upgrade to European version" and I'm in the US - seemed like something to do because I travel some.

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but now I'm being forced into servers with like 300+ ping.

odd oriole
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i disconnected from my raid and now i cant get back in

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everytime i reconnect server connection lost

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i restarted my game 5 times

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and even restarted my router

candid yoke
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How the hell are they justifying charging a minimum of 45$ for a game this broken? Not only is it broken, but their support is nowhere to be found. Only way to contact them is through email, which they say can take up to 10 days to get a response? That's outrageous.

naive glade
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@grim hatch is it normal to spawn at 32 minutes on labs 4 times in a row ?

grim sparrow
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has anybody had an issue with the Minibus quest from ragman where you can't place the markers onto the buses?

turbid path
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anyone keep getting dcd?

naive glade
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@turbid path nope no dc

brittle gate
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@candid yoke because they arent a huge company, this game has blown up = they have more requests than they can handle, also its beta, 45$ is just to play it early

candid yoke
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@brittle gate This game has been in development for over 4 years and it is ridiculous that they're having problems with things as simple as email verification. Their website is crap, and their backend is crap. That has nothing to do with their recent popularity.

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@brittle gate Also, their popularity means they got a huge spike in sales. Their price point for the game is only $15 under the same cost as AAA titles. 100 sales is at a minimum $4500 profit that they could use to quickly hire people for something as simple as customer support.

brittle gate
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thats true i guess

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but bug fixing and stuff is also rly important idk im not a buisness manager lol

candid yoke
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All I'm finding in my search online is that the issue I'm encountering now has been around for months and that all of them ended up getting no help from the support team.

cold night
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@candid yoke what’s your issue? Mine is 1+ yrs but evidently still happens

cerulean mica
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Hello

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I need help. The launcher is asking for an Email verification but i haven't received anything in two days lol

candid yoke
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@cold night I cannot get an email confirmation to log into the application I downloaded. No matter how many times I run it, no code is sent. My email is correct, it's not in my junk files, and I've tried changing my security settings with no luck. I've easily entered my email and password in over 100 times now and got nothing.

cerulean mica
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^

candid yoke
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@cerulean mica Yep. Same here

cold night
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Have you logged into the website and checked there wasn’t a fat finger accident when you first registered?

cerulean mica
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Yes

candid yoke
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@cerulean mica I'm looking at a story online right now where this happened to a guy in July and it's still not fixed. I'm about to mark their charge as a fraudulent one on my credit card and be done with this game. They cannot charge me for a product they won't give me. Part of the product description is instant access to the beta, and let's be real they're never going to leave beta.

cerulean mica
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Flip

candid yoke
lavish dirge
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Im hoping to get an email about my key not working sooner rather than later

cerulean mica
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^

lavish dirge
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Wait, is this a common issue?

cold night
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I got registered but can’t install because I’m getting check sum errors on my install files

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My confirm email went straight through

cerulean mica
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with a security code?

cold night
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Y’all use Gmail?

candid yoke
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@lavish dirge Idk about common but it seems to be an issue for some time now with no end in sight.

cerulean mica
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Yes @cold night

candid yoke
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@cold night No

lavish dirge
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Im talking specifically about a key from a friend (Given due to him playing in alpha) not being accepted by the "promo code" section of the website, surely that's different to a confirmation email issue?

cold night
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Might try to create a new e-mail account and see if you can swap your registered email to the new one. Just shooting in the dark...

candid yoke
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@cold night They say it takes 2 weeks to change your email, which makes no sense but that seems the theme with their incompetent dev team.

hushed jungle
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when you delete a chatlog

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it doesnt show the translated username

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it shows the russian name

lavish dirge
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Translated or transliterated?

cold night
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@candid yoke 2 weeks to change email 10 days for response from trouble ticket...

candid yoke
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@cold night Changing an email should be instant. There's no reason it shouldn't be coded into their serve to go through an easy procedure and replace the old one one the email confirmation comes through. There's literally no reason for such a thing.

cerulean mica
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So i have other friends that didn't even have to put in a "securoty code" why do i have to?

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I'm just confused

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security*

cold night
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Same reason they clear this chat everytime you switch windows, someone had a good idea

cerulean mica
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lol what?

proper shard
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if you dont like the game just dont play it 4Head

cerulean mica
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I haven't been able to play it lol @proper shard

cold night
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We want to play it but we can’t because of various problems

candid yoke
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@proper shard Well that is kinda the problem isn't it? We literally can't, dipshit.

cerulean mica
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Damn, testy

proper shard
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alright mr sorry if i interupted your speech i saw you have there @candid yoke

cerulean mica
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lol

proper shard
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keep on rambling you wont get anywhere

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just a tip

candid yoke
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Why are you here? @proper shard

cerulean mica
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When you send a support request am I supposed to receive an email saying they got my request?

candid yoke
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@cerulean mica I never got one, but who knows. I got a popup in the browser saying it was sent.

cerulean mica
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Gotcha, same

halcyon plume
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I have only 29 days waiting to change my email, but unfortunately the support for this game is very complicated

lavish dirge
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You're supposed to get an email confirming it

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You can also check the "submit support ticket" section and it should be there, too

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I mean, it SHOULD be

cobalt halo
#

how do i get sherpa

worthy jewel
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what to do it, when trying to launch a game says error downloading essntial data

cobalt halo
#

pls

worthy jewel
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nvm fixed it

lavish dirge
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Im hoping my non-working key issue can be solved sooner rather than later. Im wanting to get to raidin'

halcyon plume
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I'm just like you, I just want to play. However, 29 days awaiting resolution and nothing so far, on average 10 days they spoke.

lime ermine
#

Matching times longgggf af

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5 mins more

waxen tartan
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@lime ermine uncheck everything and set servers to auto from launcher

lofty geode
#

Did tarkov runs in a notebook i5 Second celebration?

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Generation

waxen tartan
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Are you asking if you can run the game on a i5?

lofty geode
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Yeah

waxen tartan
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Well the game needs a good GPU also not just an i5

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Anyway would not recommend running tarkov on a laptop, unless it's a new model

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With a proper dedicated GPU

lofty geode
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Is not

waxen tartan
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Don't bother then, your experience will be disappointing

lofty geode
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Thanks @waxen tartan

vivid briar
waxen tartan
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Hmmm reduce fov might help with the freezes

vivid briar
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Server died and i died along with it

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my friend died too and the server went

waxen tartan
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Map?

vivid briar
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Interchange

waxen tartan
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Potato servers claim more souls...

vivid briar
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Yep

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Getting to the point where my gear is just nonexistent now

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i hope servers are sorted by next wipe

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and i play on London servers too

waxen tartan
#

Just play to have fun, until they invest the cash from the twitch wave of purchases

vivid briar
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Yeah ill try

waxen tartan
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Client is an unoptimized mess

vivid briar
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But i mostly just enjoy the progression PvP is meh for me

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Seems to be in favour of the geared players who run Factory with full top tier gear

waxen tartan
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If you look at the twitch streamers running the game on fiber connections and 5k$ PC and still stuttering etc

vivid briar
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its love hate relationship with this game but it keeps me coming back

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almost like an addiction...

waxen tartan
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Maybe in 2-3 years 🙂 we could pew pew in our pleb PC's

vast ermine
#

How do you watch someone live?

waxen tartan
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Yeh yeh it's intense the hunting mind games

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Live on discord?

vast ermine
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Yes

waxen tartan
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You need to be in the chatroom with them

vast ermine
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I am

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I click on them and it says join strem but nothing happenes

waxen tartan
#

Should just work at least it does on IOS

vivid briar
meager pollen
#

Hey ive been having this issue with the confirmation email when trying to verify account from the login ive tried everything from uninstalling to changing email, i want to know if anyone can help me with this that through dms or something through that. i bought the game 17 days ago and have been waiting to play it

halcyon plume
#

I have the same problem for 29 days @meager pollen

meager pollen
#

How did you fix it?

halcyon plume
#

I didn't fix it, I'm waiting for support to answer nothing so far.

meager pollen
#

alright

halcyon plume
#

problem is old, exists since 2017

gaunt ether
#

Is there any compensation for dying to a full on bug ? I couldnt close my inventory anymore. The blurred out background stayed there and i kind of was looting for about 20 minutes for nothing now.

waxen tartan
#

@vivid briar you need to check bullet and penetration tables

quaint lagoon
#

i just got
TETRIZ
in my scav run
which equals one BTC
and then when i come to move my loot
nothing is there

burnt stone
#

I've got a GTX 1060 3gb, Intel i5 6400 (4 cores), 16 GB RAM, 128 GB SSD ( Tarkov is Installed in here ), 2 TB HDD.. Why am I getting in-game stutters (Lag spikes) when I play about any map, but mostly on reserve is when it actually gets really bad... My settings are on the lowest it could possibly be.

cold night
#

I messaged earlier on mobile but cannot see history so not sure if anyone replied or not, is there a checklist to run through when i'm getting the checksum/corrupt file errors on initial download?

waxen tartan
#

@burnt stone hmm ia tarkov on the SSD?

burnt stone
#

yup

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i've tried the method of the .bat file

waxen tartan
#

What's your FOV setting?

burnt stone
#

default

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I'll paste in here my overall settings

dense bane
#

just wanted to report this bug where I can't escape the menu. it removes the inventory but it doesn't let me go back into the game no matter what I press

floral osprey
#

anything for the checksum error on the initial download to the installer?

waxen tartan
#

Manual delete of the file and redownload

dusk cedar
#

Friends game keeps freezing and booting him from matches

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Any idea why

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Its constant

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He had a good pc aswell

tall saffron
#

@dense bane reports only accepted through launcher

languid basalt
#

Is there anything I can do to fix the extraction issue for loot? Several games I have gone in, gotten kills and extracted with loot, only to show the scav end screen saying I only have the loot I started with. Im still in one now and provide the server ID for it. (In it meaning I havent closed out or anything after the extract)

dense bane
#

alright. thanks for the heads up. wasn't really sure if they'd receive it from here.

errant dome
#

someone @ me real quick please

vivid briar
#

i did

fast dragon
#

anyone know how to fix this

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i cant load in to the game

tough crypt
#

played a factory raid and ummmmmmm........

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please help i task manager all instances out and restarted the game and my pc

#

i cant reconnect to my tarkov

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fucking help

cold night
#

@floral osprey having same issue, not getting a response. year old reddit post says to use download manager to download file from address located in the temp folder and then combine multiple downloads of the files that were not corrupted, i'm trying that until i can get a better response.. googled EFT checksum error

tough crypt
vivid briar
#

queue times, fix this

tough crypt
#

btw its mostly noob maps @vivid briar

#

all new people are playing customs and factory rn

ionic ruin
#

Hi, I cannot download the game due to an issue.

reef valley
#

eh, my game crushes constantly, any idea how to help?

#

i noticed it mostly happens on interchange

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and it is always when I'm loading loots

edgy salmon
#

I had that same issue. I turn graphics down a little and works great now

reef valley
#

oh, thanks

#

i will try

#

how much is "a bit"? going from high to mid?

ionic ruin
#

unable to load the file "client.0.12.2.5485.zip

#

any help? @viral granite

vivid briar
#

Just got disconnected from a shoreline raid

#

after shooting someone who just vanished

#

so im guessing he disconnected too

obsidian salmon
#

Keep hitting retry until it works

viral granite
#

I dont really do tech stuff, Virazy and kaminsky know that stuff

#

Also im inactive, watching UFC

vivid briar
#

I just lost my kit

#

Was awaiting session start

#

then said server disconnected

tough crypt
#

oh no linus

storm gust
#

Hey i need some help my friend joined the discord but he cant see most of the channels

#

anyone know how to fix that?

ionic ruin
#

click the arrows.

unreal nexus
#

so iff I put my Red Rebel in my Scabbard I do not lose it correct?

rigid jolt
#

Hello! im trying to get into the LFG chat but dont see it. can i get some assistance

#

please

unreal nexus
rigid jolt
#

if that was suppose to be a link to click on i cannot click on it

unreal nexus
#

if you click it , it should bring you to lfg

#

chat

rigid jolt
#

when i click on it nothing happens. i does not take me to the channel

unreal nexus
#

it says group search

#

its in the group search tab

#

ah

#

you need to accept the rules

#

@rigid jolt

#

and click the check

rigid jolt
#

much thanks!!!

radiant owl
#

Wondering if i can get some assistance: Can't access the main menu of the game. After i extracted from Interchance, "server connection lost." after resetting game, I can't even get into main menu says "cannot connect to game"

wide socket
#

These que times with friends.. Are solo players getting priority over groups? Keeps pushing groups back further down the que as solo players get to go in near instantly?

radiant owl
fickle relic
#

I'm getting the same. My buddy in Germany isn't having the problem

marble nacelle
#

it is impossible to load into customs with more than solo queue these servers are cheeks

iron linden
#

is it possible to get a game

#

or is that a no

marble nacelle
#

thats a no

violet ginkgo
#

hey

#

i have a modded m4a1 for the gunsmith part 4 but its not workging

#

why dosent it work

iron linden
#

ive been match making for about 90 mins

vivid briar
#

Teammate killed me upon mission start

#

Who do I talk to

severe elm
#

were you in chat with one another?

vivid briar
#

yes

#

interchange room 5

shell star
vivid briar
#

@fathom zealot

#

T'was a sad day on tarkov when Asartes01 loaded in,
He noticed a hatchling was with him to begin,
Anger took over, and his gun raised up,
And with a pull of a finger, he said "Get fucked"

raw moon
#

hey anyone i upgraded my version and got my old loot in the mail

#

but i did not get my previous beta container

#

somthing wrong or is that normal? said i would get all my previous gear

iron linden
#

i can find a game if i matchmake by myself but not with my friend

#

its so hard to get a game

thorn lodge
#

Quick question how do u get the clan leader role in order to post in the clan links channel?

peak yarrow
#

I was wondering if anyone can help me with my Sherpa app, I dont know how to translate my time to the UTC for the app

thorn lodge
#

what time zone?

peak yarrow
#

i am Eastern Standard Time and i am only available from 6pm to 12am as a sherpa. But dont know what to put into the spot on my app. I tried converting it but dont know if i have the right numbers in

thorn lodge
#

EST is UTC -5

#

so add 5 hours

peak yarrow
#

cause i need it in 24 hour

thorn lodge
#

ahhh

#

6pm +5 hours is 11pm which is 2300 - 0500

#

thats 6-12 ur time in UTC

peak yarrow
#

awesome thank you brother

thorn lodge
#

np anytime

brisk grotto
#

15 minutes in to matching, this is about it for us, they aren't even talking about the problem anymore

#

you know what, w/e In just going to uninstall this garbage and move on with my life.

thorn lodge
#

the only map i've had the issue with is Customs

#

other than that the queue times have been <5 min

peak yarrow
#

same

thorn lodge
#

Condor make sure on the launcher ur server list is set to auto for the lowest queue times

formal apex
#

every time i hit install on the launcher it keeps saying i have to change my location of the file and it wont let me change it what do i do?

thorn lodge
#

it should allow u to change it

#

at the top of the launcher click settings

#

scroll down just a bit to game directory:

#

then click the set the path to existing game installation

formal apex
#

i click that and it gives me an error

thorn lodge
#

whats the error?

formal apex
#

"object reference not set to an instance of an object"

#

ive uninstalled the launcher and everything

thorn lodge
#

hmm does that happen right when u click the button?

formal apex
#

no only when i hit the change location folder

gritty scaffold
#

matching times are too long

thorn lodge
#

hmm do u have an EFT folder made? try making an EFT folder where u want it and then selecting that folder in the launcher

formal apex
#

i have it where i want ti to be

violet ginkgo
#

I need help

#

My m4a1 dosent work for prapor

#

I mean the mechanic quest

raw moon
#

i upgraded to EOD from prepare for escape , i got all my new stuff in addition to my old stuff but my 2x3 secure container did not come through

#

any reason why?

#

actually the real story is i upgraded from standard to pfe and reset my profile lost everything was pist and went for EOD to get the extra beta container to sell and get back on track

#

didnt come in my message loot transfer

buoyant furnace
#

Is anyone else having issues with finding matches?

raw moon
#

hey snack. yes everyone

#

servers are over populated on weekends last few weeks

buoyant furnace
#

We've reformed the group multiple times.

raw moon
#

they need more server space

#

go que up on reserve or woods

#

customs and shoreline take too long

tidal grail
#

i cant connect to game. i was playing a scav run and then it dc'ed. tried to reconnect but wouldnt let me. i quit the raid and now i cant even reconnect to the actuall game

dapper osprey
#

I'm getting the same thing

#

Game was fine, extracted out and now I'm stuck on that screen no matter how much I restart

formal apex
#

i cant even install the game!

raw moon
#

.... 10 min matching time sucks

fallen cedar
#

i need hel

#

help

#

does ANYONE have the same issue as me? sometimes i match with my friends, and i don't fucking load in with them at all. like, they'll get into the game and ill be stuck on matchig

#

it happens infrequently, but with queue times being long its very frustrating to wait 20 minutes and not get into the same game as everyone else

#

it's definitely not my specs. tarkov's on an ssd. 32 gb of rab, i7 6700k and a 1070

#

i don't know whats causing the issue and there doesn't seem to be much in the way of help on the web

fallow citrus
#

18 minutes to get into factory BSGPLS

rotund glade
#

tarkov match is too long and not working

#

in ASIA server

#

fix please

waxen tartan
#

Just a reminder - don't select only one server via launcher. It can lead to long matching times. Select 3-4 servers or better use "Auto" option.

sick bobcat
#

i have most of the US servers selected and im still getting like 15 - 20 min wait times

#

even longer

#

what is happening

raw moon
#

yea

#

im at 12 min on customs

#

its the weekend

#

everyone playing and servers overflowing

waxen tartan
#

Just set it to auto

granite phoenix
#

Every game I join every model is frozen, I can’t see my friend move and it’s because of desync, this has happened five times in a row now even after restarting my router and other things...

#

How can I play the game without getting executed by invisible scavs and players?

vivid briar
#

For the bitcoin miner do i need all 10 gpus or can i have just one in it to run

south kernel
#

Only need 1, the more you have the faster it makes them

granite phoenix
#

Anyone know how to stop desync or spawning in with all people frozen in one spot?

agile bluff
#

between this checksum error and everything I'm reading here I'm kinda regretting my purchase

#

trying again, this time firewall off but it's not looking good

#

only fix is from a fucking year ago and looks complicated and time consuming af

fallen radish
#

whats your problem?^

#

is the game not letting you online @agile bluff

agile bluff
#

it's not finishing install

vivid briar
#

are u on wifi?

agile bluff
#

yeah

vivid briar
#

get yourself a wire

#

wifi can corrupt large files

#

or move the pc very close to your router

fallen radish
#

do you have enough room on your drive?

agile bluff
#

loads

#

ill give the wire a shot though

vivid briar
#

99% of the time, that error is due to wifi

agile bluff
#

see if I can dig one up

fallen radish
#

rocky i never had a problem downloading via wifi

vivid briar
#

you might be either close to your router or your router is very good

#

every time someone reports the corrupted bug, they are on wifi

cold night
#

yea, i'm getting the checksum error and i'm cabled in,

#

i'm looking at the files and i'm getting the same 40 or so corrupted files and i've got 6 different downloads so i can't even piece together a working file

vivid briar
#

hmm, lemme look around for a fix

fallen radish
#

i just got the game last night and it works fine for me

cold night
#

i've given all permissions on the install folders, i've turned off and uninstalled av/firewall, gave permissions to firewall, downloaded to ssd, hdd, thumbdrive...windows fully updated, all drivers updated

fallen radish
#

are you instaling the launcher in the same folder? try that

cold night
#

same folder and different folder, neither work

vivid briar
#

here is one of the fixes
"Everytime you got error retry, when download stops, pause and play download till it keeps saying "paused", then close and open the launcher, and repeat till it's complete. "

cold night
#

used direct suggestions from the launcher and made my own file pathss

sick bobcat
#

how many times can you change your in game name?

cold night
#

not being an ass rocky, but that grammer is messing up my brain

vivid briar
#

@sick bobcat afaik its time locked like once every month or once every whipe, i am not an ass

#

i am copy pasting a reddit comment @cold night :/

cold night
#

no, i'm saying i'm not insulting you but that didn't make sense

fallen radish
#

instal both the game and launcher via ssd

vivid briar
#

i understood you, np

cold night
#

i got you rocky, i'm browsing it now

#

@fallen radish have done to SSD HDD and to thumb drive...if i had m.2 i would have tried that by now but i don't

median vector
#

hey guys can you help this big annoyance

#

every single 2 seconds, my game slows down for a sec

fallen radish
#

what i did was installed the launcher then made a folder on my ssd for the game and installed it and it worked

median vector
#

how do I fix

fallen radish
#

are you windows 10?

median vector
#

yes

fallen radish
#

its most likely desync or lag

median vector
#

really>?

vivid briar
agile bluff
#

@vivid briar my problem with the workaround is when I open up log directory there's two files there that look noting like what is pictured in that tutorial

vivid briar
#

@agile bluff for u too, if the wire doesnt work contact support and they will give u a direct link

cold night
#

@solar finch, so far i've done this part about finding the direct link for the download, still reading tho

vivid briar
#

the guide on forum is pretty old :/

agile bluff
#

10 days from now?

#

my cables are too short

fallen radish
#

What you have to do is disable antivirus' and download it, and then you have to go to properties and open properties, go to security, and give it full control. You have to do that for the battlestate games folder and for the launcher (program launcher). Then you should be able to install Escape From Tarkov without a problem.

vivid briar
#

use the Contact Moderator bot, maybe u get a reply faster there

fallen radish
#

run as admin

agile bluff
#

it's downloading again nearly halfway through with only one instead of 5 try agains

fallen radish
#

why does it say try again?

agile bluff
#

moved the router in the hall, will try these other suggestions afterwards

fallen radish
#

does your internet cut out?

agile bluff
#

shit icr

cold night
#

because it couldn't verify a file mid-download

fallen radish
#

thats your problem right there

agile bluff
#

if it happens again I'll screen grab

vivid briar
#

there is a way to find the download links in the launcher directory

#

i think it is in the Temp folder, idk cause mine is empty :/

agile bluff
#

same

fallen radish
#

when you uninstalled the game did you remove all files?

vivid briar
#

does it tell u what files are corrupted?

agile bluff
#

there were no files, no game to uninstall. only reinstalled launcher

vivid briar
#

i can upload u my tarkov directory, it will take a while tho

agile bluff
#

I got a retry or cancel popup like 30 mins ago but icr what it said exactly but since this is my third try and it pops up multiple times ill screenshot it if it comes up again

vivid briar
#

i am going outside in about 30min-1h and ill let my pc upload it on google drive in the mean time

fallen radish
vivid briar
#

i would do it now but it will throttle my internet :/

fallen radish
cold night
fallen radish
#

thats what my files look like

cold night
#

if my internet connection is so consistantly dropping the same files that the expact ones get corrupted and different times and different download managers, i need to buy some lottery tickets

vivid briar
#

yeah, it aint that :/

#

ill dm u the google drive link when i finish uploading my files @cold night @agile bluff

fallen radish
#

bhevk what file is it?

vivid briar
#

it doesnt say exactly, its a temp archive :/

cold night
#

@fallen radish that temp drive is where the file that the BGSLauncher saves the temp file while it is downloading, once you stop the download it is deleted immeadiately

#

the only way i was able to download that temp file was because i caught it right after it finished downloading and right before it finished doing the hash check

fallen radish
#

couldnt we go threw the files persay and i copy and send you the missing ones?

#

i have really good internet

#

gig

vivid briar
#

thats what i was thinking but we cant tell what files are missing

cold night
#

the file will have a name like EftClientDistr.0.12.2.5485.distr.tmp, something close

fallen radish
#

i can sit here and listen to you read them off

#

in the bsglauncher temp folder is empty

vivid briar
#

those files are archives, archives arent in our game directory, their content is and we dont know what the content inside is

cold night
#

i have 86 corrupted files

#

yea, you take the temp file, drap it to an unzipper and from there you click test to see what is corrupted

vivid briar
#

can u see what exact files are corrupted?

cold night
#

you can extract from the unzipper to the install path

#

yes, that was the screen shot i showed the top half

agile bluff
#

oh wow

cold night
#

half sec i'll c and p a few

#

! C:\Users\brian\Desktop(live)EftClientDistr.0.12.2.5485.distr.tmp: Checksum error in EscapeFromTarkov_Data\sharedassets10.assets.resS. The file is corrupt
! C:\Users\brian\Desktop(live)EftClientDistr.0.12.2.5485.distr.tmp: Checksum error in EscapeFromTarkov_Data\sharedassets108.assets.resS. The file is corrupt
! C:\Users\brian\Desktop(live)EftClientDistr.0.12.2.5485.distr.tmp: Checksum error in EscapeFromTarkov_Data\sharedassets11.assets. The file is corrupt

agile bluff
#

maybe here was an issue, my pc wifi was connected to 2.4ghz and limited to like 3mbs

cold night
#

so, shared assests10.asssests.resS

vivid briar
#

oh

#

i was searching for eftclientdistr, i am dumb

cold night
#

assets 108, assets 11

agile bluff
#

switched to 5ghz and it's up to 13mbps

#

maybe fix maybe failure but faster?

cold night
#

anything is worth a shot @agile bluff

vivid briar
#

bhevk i need the whole list of your corrupted files so i can search them and upload them

#

do u mind sending me the files?

#

the text document i mean

cold night
#

how you want it?

#

DM?

vivid briar
#

yeah sure

agile bluff
#

checksum error ffs

vivid briar
#

we will try the same fix for u

#

@cold night can u explain @agile bluff how u got the corrupted list

cold night
#

yea

vivid briar
#

brb 5 mins until i go through the list

fallen radish
#

maybe your launcher is currupted

agile bluff
#

trying again with fixed internet 7 mins

cold night
#

@agile bluff you've only been using the BGSLauncher to try to download, right?

agile bluff
#

yeah

fallen radish
#

im seeing this guy installed the launcher on a laptop installed the game to his ssd and moved the ssd to his pc and it worked

#

and im sure your launcher is cuffupted

#

corrupted

#

sorry for my spelling im typing fast

cold night
#

in your windows explorer go to C:\Users\brian\AppData\Local\Battlestate Games\BsgLauncher\Logs

#

obv not \brian\ but you get it

#

there are a few logs in there as long as you haven't deleted and reinstalled the BGSLauncher recently

#

look at the most recent log file with notepad or note++, whatever .txt thing you have

fallen radish
#

couldnt i just copy my bsg launcher folder ?

#

and send it

cold night
#

not sure

#

it's not in the BGSLauncher folder, it's a .txt file inside your user\appdata folder

agile bluff
#

will try in a few, almost all the way through dl with no hiccups

cold night
#

well sunnuvabiitch

#

my download passed and it said play game instead of install this whole time i've been talking to yall

fallen radish
#

the appdata only has a settings txt folder

#

aye

quick dragon
#

hey i need some help please help

fallen radish
#

just gotta keep trying

#

@quick dragon yes?

quick dragon
#

ok my game keeps saying unable to reconnectg

#

after profile data load

fallen radish
#

have you completely closed the launcher?

cold night
#

well, it was some combination of something i've done in the past 32 hours, we'll see if i get more errors once it start running

quick dragon
#

yeah reset my pc and all

#

did it 3xs

#

same problem

fluid harbor
#

are the servers taking forever for anyone else?

#

been here for 25 mins now

buoyant furnace
#

@fluid harbor I had to give up.

fallen radish
#

took me 45 to get in a game with 3 last night

#

bhevk did you remove and reinstall the launcher?

fluid harbor
cold night
#

my shit is working now, but yes, i have uninstalled the launcher during my process

vivid briar
#

@cold night i wont be able to upload u those files cause some of them are missing, like EftClientDistr.0.12.2.5485.distr.tmp

median vector
#

this is what I was talking about earlier ^

cold night
#

@vivid briar no worries, it went through in the back ground and is working so far

median vector
#

I understand frame drops and all that, I dont mind it as I play arma

#

but wtf is this

cold night
#

@fluid harbor you have all servers selected or only a few?

fallen radish
#

@quick dragon clear the cache folder in EFT folder

vivid briar
#

i can update the whole directory if that doesnt work out for you, if u manage to fix it i would appreciate you share it with us so we know for future

quick dragon
#

i did that

#

do you think i have to reinstall it

fallen radish
#

and temp?

fluid harbor
#

had it as selected but changed it to automatic

quick dragon
#

yeah did all that

fluid harbor
#

at 30 we all gave up

cold night
#

@median vector i've heard that FOV and game detail can affect stuttering

median vector
#

game detail is at high, everything else rapes my fps

#

shadow is at low

fallen radish
#

rocky the launcher was corrupted he removed it reinstalled it and it seemed to work is what im getting and what reddit tells me and if it says its suck keep retrying itll eventually download

cold night
#

@vivid briar i'll write down everything i did list like and DM you

vivid briar
#

i get u @fallen radish but a lot of the files he has corrupted are game files

fallen radish
#

yes but if the launcher isnt telling the server the right files

#

itll happen

cold night
#

@fallen radish i only downloaded the BGSLauncher file 1 time. i uninstalled and reinstalled using that same file from first download

median vector
#

@cold night hahaha wtf, that fixed it

#

changing my fov

fallen radish
#

it still pulls the download from a online source for updated information

quick dragon
cold night
#

@median vector good stuff

median vector
#

wait nvm

#

it came back

fallen radish
#

my problem with this game is i read at 1440 p i can play at 75 plus fps with my ryzen 5 3600 and rx 570 and i get 45 fps

cold night
#

@median vector not good stuff

median vector
#

what the fuck

#

I have a ryzen 5 2600 and a rx 580

#

16 gb of ram

fallen radish
#

is it on a ssd?

median vector
#

no

#

Is that the problem?

fallen radish
#

is your hdd full?

median vector
#

Kinda

#

ive got like 100gb left

vivid briar
#

@fallen radish go into your documents folder>escape from Tarkov> open local.ini with notepad, edit refresh rate to your monitor refresh rate, save and exit, right click and properties on local.ini, check "read-only"

fallen radish
#

close to full hdds have slower load times so possibly

median vector
#

but thats loading times

#

its fine for the first 30 seconds

cold night
#

@fallen radish the launcher literally only points to the check version of launcher command and start download from website, launcher doesn't tell what individual files to download, just one big ole .zip file

vivid briar
#

u wont be able to edit settings in game until u check out the read only thingy but if u check out read only thingy ur refresh rate might go back to what it was

fallen radish
#

still reading texture files and stuff

agile bluff
#

Checksum error gone but now it says not enough space for something, needed 17g had 22g, deleted some shit now have 32g and am trying again

median vector
#

ill install it on my sdd

#

see if that fixes it

fallen radish
#

is your gpu up todate?

median vector
#

rx580

weary sleet
#

so is the disconnect/reconnect loop a known issue? should i just "confirm leave" the run?

median vector
#

driver?

fallen radish
#

yes

vivid briar
#

in about 3 hours my game directory will finish uploading on google drive, hopefully u can just download and extract it in your directory :/

median vector
#

no, but im just 1 update behind

#

ill update rn

cold night
#

@agile bluff have you changed the security settings of your BGSLauncher and Live folder to full permissions? edit: EFT (live) folder

median vector
#

whats the default install location for the game?

fallen radish
#

cbass ill dm you

median vector
#

kk

agile bluff
#

@cold night did now. restarting dl

cold night
#

@agile bluff that's the most recent thing i did, changed security settings and did about 4 failed downloads and number 5 worked

thorn terrace
#

For those of you that just got kicked from a server confirm leave and go into settings then back out youll have all the gear you entered with

#

minus used ammo and meds

weary sleet
#

mine failed to reconnect 3 times, game crashed, restart game and try to reconnect, failed again but back to normal menu and no more still in a game

candid vapor
#

^^^^^^

echo jolt
#

i cant even get into the menu lmao

weary sleet
#

i was on scav run if that makes any difference

candid vapor
#

we were too

weary sleet
#

and it appears my timer is not reset

#

were you on reserve?

candid vapor
#

we cant even get into normal menu

#

nnah customs

weary sleet
#

hmmm /shrugs

agile bluff
#

Hacker voice: I'm in.

#

well it's unpacking anyway

vivid briar
#

that sounds promising, fingers crossed

agile bluff
#

I got the play button

#

Thanks for your help, my fix was switching to proper wifi ghz (idk why I was on 2.4 in the first place) and setting the permissions

#

almost 12:30am for me and I'm throwing on a pot of black rifle coffee to go learn maps

nova fiber
#

if i upgrade my region from other to eur, can i select US servers?

agile bluff
#

This was honest to god the most hassle I have ever had getting a game going since pre-mod-manager days

vivid briar
#

its a game of whack-a-mole, sometimes takes a little to find the fix

#

i am not getting exp from scav runs :/

#

oh i am stupid, scav xp doesnt go to my pcm xp lol

merry thistle
#

Is there any way to run the game with "opengl32.dll" file? The game preventing to start with it but when I delete it, the game still not running because it's missing that file. (PS: No reshade installed in my computer)

vivid briar
#

reinstall windows :/

merry thistle
#

Seriously?

vivid briar
#

that is a 100% fix, there are other fixes around the internet but yesterday i was helping a guy try them and none of them worked for him

#

ill send u some links lemme search for a second

merry thistle
#

Can you send me your "opengl32.dll"?

#

because your "should" be okay with EFT

vivid briar
#

the opengl32.dll is not the problem tho, the game thinks that is the problem but it is something else

#

i can send it no prob, can u just tell me where it is located

merry thistle
#

Windows/System32

#

or in your EFT game folder

vivid briar
merry thistle
#

FYI: I bought that game yesterday and installed today. Your file is much smaller than mine 🤔

vivid briar
#

idk thats what is in my system32 folder

#

have u ever had reshade installed?

merry thistle
#

No. I was never able to run the game

#

Also I dont have PUBG, I heard that can be problem too

vivid briar
#

https://forum.escapefromtarkov.com/topic/110740-cannot-start-game-due-to-battleye-block/

"I have fixed my issue. I did more digging after posting and discovered that the issue isn't C:\Windows\System32\opengl32.dll. I parsed the logs from SFC and DISM and noted the only damaged *.dll file was in an older .NET framework. While I am most apt to use as little force as is required to correct an issue (delete the obsolete dll and move on), I was well overdue a fresh install of WIN10. A simple repair re-install using install media (kept personal files and all apps) and I can now launch EFT without issues.

The only reason I didn't immediately assume file corruption and just initiate OS re-install was BattlEye pointing to opengl.dll as the culprit, which sent me down the Nvidia Freestyle and drivers route. Just updated 6Jan and had rolled back to the last two updates in an effort to address this issue prior to posting here."

Escape from Tarkov Forum

Hi, I cannot start the game due to receiving the message that Battleye has blocked C:\Windows\System32\opengl32.dll Ive never had Reshade (nor knew what it was until literally 15 mins ago) and Im unable to delete the file. Im currently attempting a fresh install but I fear th...

merry thistle
#

I dont understand one thing: How can your opengl file works for you and not for me. The only error I'm having is with that anti-cheat

#

If reinstalling OS is the only fix, I want immediately refund.

#

@vivid briar Do you have opengl file in your EFT folder? Maybe you playing with that file right from the folder 🤔

vivid briar
#

hello guys i made a typo while signing up, as my email i put in @ hotmil not @ hotmail and idk what to do anymore cause i used my main ign

vivid bay
#

hi guys I'm trying to download the game but it seems impossible to me. It keeps asking for retry every two minutes. I already reinstalled the launcher twice and gave all the permissions to it. If anyone has a solution pls talk to me

nova fiber
#

hey does anyone know why i cant select different servers? when i try to i can only select AU,Hong Kong and Singapore. My region is other

arctic sedge
#

I just bought this game and have been having this error every time I try to launch the launcher. i have tried a few things and can't find anything online to help me. anyone have any ideas on how to fix this?

#

wolnt let me send photo

vivid briar
#

if i restart will i still be able to transfer loot?

arctic sedge
#

the error says "Method not found: 'system.Nullable '1 <int32> MS.Win32.SafeNativeMethods.getCurrentSessionId();

vivid briar
#

nvm, solved by spamming ESC

#

I had errors first time aswell, can't Remember if it got fixed by complete delete and redownload

#

@arctic sedge sounds like u might need to reinstall honestly

#

unless a google search says otherwise

arctic sedge
#

I have

vivid briar
#

😦

#

For me it was a dealbreaker so i quit it for 2 months and reinstalled it and i think it worked

#

For some reason

#

must be something with your pc then if a reinstall doesnt do anything

#

outdated drivers

#

maybe

#

Maybe ye

#

did u install it to C disk?

#

if not maybe that can help

#

i honestly have no clue that that error message says

#

Anyone know why there is an invisible raider called "voron" that damages everyone in the labs raid untill all dead? Like it damages 50-60 per 2 seconds and that's how i lost all my stuff

#

😮

#

cheater?

#

My full squad was decked out and we died like that(felt like getting gassed or smthing)

#

Idk

#

this is why i keep playing as scav

#

because as soon as i go on PMC, i die

#

😂

#

Was a PMC with only tomahawk on end screen

#

definitely sounds like cheats

turbid void
#

hes got like 12,000 viewers wtf

#

@pastel girder ^

pastel girder
#

We are aware

#

but know they 90%+ bots

turbid void
#

ok

vivid briar
#

@turbid void who has 12k views?

turbid void
#

dw it got deleted

vivid briar
#

👌

turbid void
#

it was some guy who was hacking

vivid briar
#

guys what is payment system fee exactly?

#

and why do i have to pay like plus 10 euros

#

fucking gay

merry thistle
#

I dont have problem to pay for game

#

I have problem to pay for game which requires reinstalling OS to work

vivid briar
#

shit tahts a thing?

merry thistle
#

For me, probably yea

#

I bought game which cannot run because of "reshading" protection

signal pike
#

There's an uninstaller somewhere to properly remove ReShade

#

Don't have the link tho, sorry. But you can google it for sure.

#

@vivid briar The fee is a normal rate for a product outside the national territory

plush copper
#

Its been 2 days since I preordered the game, and Xsolla charged me for 0.92 euros to check my card, but I have yet to receive an email of ANY kind.

#

I haven't been charged the 45 euros that the game should cost... I've submitted a ticket to battlestate, but I can't send a ticket to Xsolla cause I don't have a transaction id

merry thistle
#

@signal pike I do NOT have any reshades. Never had. That's brand fresh install.

signal pike
#

If you are sure nothing is doing it from your side, then please contact support at support@battlestategames.com if you can't open the launcher.

vivid briar
#

Hey

merry thistle
#

I can open the launcher, I can also open the game but I cant open the game FROM the launcher.

mild osprey
#

@plush copper you in luck then sir, its not battlestate handling the 0,92 fee its xolla

#

@plush copper see the issue here is that your charge was dismissed by xolla, thats why you gotta contact them for getting it back .

#

@plush copper and yes i saw you asking same issue few days ago but i was hoping it kinda would still take money

#

but it clearly failed

plush copper
#

is there any hope of me getting the 0.92 back or paying the full game without a transaction id?

mild osprey
#

you dont need transaction ID provide them bank statement

plush copper
#

alright

mild osprey
#

and yeah you gotta use something other then xolla for getting game @plush copper maybe paypal

plush copper
#

how come

thin coral
#

can someone help a new player out

mild osprey
#

for some people xolal has failed, i have heard this before, xolla takes money but never takes out enough to provide game...its something to do with particular bank for sure @plush copper but i cant see their side of things

rotund glade
#

really aisa server fuck

mild osprey
#

@thin coral looking for group?

plush copper
#

would it be ok if I ping you again if I have further issues?

#

Thank you for helping

#

I'll try a few things

mild osprey
#

sure but im more of guy who helps out with game issues when you cannot get it working.

#

kinda last solution

plush copper
#

I mean you're about the only one who really gave me a good idea of what to do

mild osprey
#

yeah sure pm when you like, you can even add my discord

plush copper
#

Thanks again

sly zealot
#

where are all the channels?

plush copper
#

go to rules

sly zealot
#

i did

plush copper
#

did you check the bottom?

sly zealot
#

yes

plush copper
#

uhh thats weird, can't help you more sorry

#

it showed me the other channels when I did it

mild osprey
uneven canyon
#

lfg need help with quest on factory

vivid briar
#

Where can I report someone insulting me on discord?

ornate matrix
#

@vivid briar Feel free to DM the "Contact Moderators" bot

heavy cove
#

can i report someone for spam requesting to group as im getting it from 1 kid every 2 seconds whilst waiting for my team to join the lobby

vivid briar
#

Ok @ornate matrix thank you very much.

#

What's the average response time?

ornate matrix
#

Dont know, shouldn't be that long though

vivid briar
#

Okay.

gritty scaffold
#

when im solo i get into games in 1 minute, when my buddy joins we wait 10 minutes and dont even get into a match

rotund marten
#

is there anyway i can load into a game faster, yesterday i was a scav and it took me 30 minutes to load into shoreline and by the time i got in i had 3 minutes left of the match

gritty scaffold
#

loading time or matching time?

pseudo chasm
#

i currently have 2x 4gb ram corsair 2400 mhz, does it matter if i buy different ones at 2400 mhz or do they need to be the exact same to work?@

plush copper
#

if I remember correctly its recommended to get the same brand ones

#

they could or they could not work together, but do you want to risk it?

pearl sparrow
#

HI

#

is this channel have anything to do with the official game support I can reach with a tciket submission <

#

?

hallow cape
#

tropxy just joins or channel and earapes

errant shell
#

f

obsidian salmon
#

I’d get all new ram altogether

merry thistle
#

So still no idea what to do with that blocked "opengl32.dll"?

obsidian salmon
#

Sounds like reshade

merry thistle
#

I installed the game yesterday... No reshades installed

astral cosmos
#

anyone know what the best graphic settings are for high end pc 2080 ti and i9 9900k, I see everyone saying different things

boreal mesa
#

you can find out what works for you in an offline raid. @astral cosmos

obsidian salmon
#

High ultra

jaunty girder
#

post proof, ur just making shit up

obsidian salmon
#

Ugh @naive hill do thing

naive hill
#

@jaunty girder No witchhunting

jaunty girder
#

hes pming me this shit bro

#

dont u mods do something?

#

hes legit harassing random people

naive hill
#

We dont moderate pms

jaunty girder
#

ah okay cool

solar grail
#

why does it cost £40 for the game when i should be paying £30??

jaunty girder
#

i mean

#

u can see the general chat

#

him already being a general douche

obsidian salmon
#

Have you heard about this little thing called taxes

solar grail
#

wont let me buy it through credit/debit card

#

getting this: 3032: Sorry, the payment cannot be completed now. Please try again later or contact Xsolla customer support

mild osprey
#

how about paypal?

#

dont use xolla

solar grail
#

wont let me use paypal either

#

keep getting the same error

idle viper
#

does anyone experiencing desync and lost connection issues in EU? last 3 raids i died because i was moving on the map, but everyone was just standing for me, and got hurt from nothing before dieing, never heard any gunshots

mortal abyss
#

If you have a Bank app on your phone try logging in and turning a option that allows all internet transaction for 60minutes if it's available

solar grail
#

my bank always allows transactions no matter what, only if its a high sum

#

ive used xsolla before

mortal abyss
#

@idle viper it happend to me few times, like dying behind cover and the guy is infront of me or seeing them tp around. But not everygame

solar grail
#

i just dont know why its not working 😦 ive tried paypal and it will open the pp tab but close it then give me the same error

cold night
#

@solar grail I had to use Apple Pay to get mine to work. I’ve used xolla to buy my daughter robux in the past but it wouldn’t work for thus game.

solar grail
#

hmm very strange

cold night
#

2 cards 4 different times and I ended up using my phone to login and use Apple Pay

#

@idle viper desync ive seen corrected by changing the FOV. I’ve got an old ass computer so I can’t give you suggestions though

granite narwhal
#

I got this game last night and was able to do offline raids no problems but once I tried going online it kept freezing when I went to customs at loading map 95%, and when I went into factory the game kept freezing once every few seconds and wouldn’t revert until I tanned out and back in, I’ve cleared game cache and even uninstalled and re installed but it didn’t fix the issue at all, is there something I can do to fix this issue?

vivid briar
#

Will there be further optimization to this game?

viral granite
#

Game will always get optimization

vivid briar
#

I just hope for a really big update on optimization in the next months.

maiden musk
#

Hey, my brother has recently started playing game and hes been facing many issues, bugs and disconnects. Like we just played raid and throughout the raid he had about 3 disconnects, as example he can't inspect duct tape etc.

#

Do you guys know any fixes to that?

#

He has a fresh windows install like a week ago almost, so that won't be the thing

vivid briar
#

@granite narwhal same, on offline it works flawlessly, on online i have a lot of stutters. With my settings on low, i only experience this problem when firing/zooming etc.

maiden musk
#

Like whenever he tries to examine duct tape it gives him an backend error

granite narwhal
#

@vivid briar its not letting me play offline well either, performance wise its perfect, good FPS and no stutters but when i open inventory the problems start. It didnt do this for the first few hours of play

vivid briar
#

Weird 🤔 this game has big optimization problems, especially because it's on unity. A lot of people blame their PC specs, what are yours?

granite narwhal
#

Not sure what mine are but it can run literally every other game without issues like this, ill try to find my specs

vivid briar
#

I know. I can run red dead redemption 2 on 80+ fps.

#

But on online mode I can't run this game on more than 40 fps without stutters - full low settings.

#

It looks worse than cs 1.6 with lowest settings, but still can't run it properly.

granite narwhal
#

its not an FPS issue for me the game just doesn't seem to work properly, i cant seem to find anyone else with my exact issues

#

the weird need to tab out to stop the freeze issue starts when i open inventory or loot something, or when the game first loads in, nothing else seems to trigger it to start

mossy glade
#

Can anybody buy the game rn? I've been trying to buy it for a friend, didn't work, he tried buying himself, didn't work, error 3032 on XSolla

vivid briar
#

What resolution are you using? @granite narwhal

granite narwhal
#

Checking rn, I’ve even tried uninstalling and that’s when the tab issue got even worse

#

1920X1080

small crescent
#

maybe if you change the resolution of your windows?

glossy zenith
#

anyone else having issues with gunsmith pt 14

#

all reqs met still dosent work

granite narwhal
#

Changing resolution fixed the issue where borderless makes my entire inventory overlap and not work, that’s one issues fixed

small crescent
#

@glossy zenith it has to be full black

signal anchor
#

when i launch eft my screen goes black and i gotta restart my pc

#

hElP

small crescent
#

oof

signal anchor
#

lol

small crescent
#

XD

#

check what happens in taskmaneger

signal anchor
#

wdym

glossy zenith
#

@small crescent it is

signal anchor
#

i cant do anything when the screen goes black

solar grail
#

xsolla is the biggest scam ever lmao

small crescent
#

keep your task manager running

solar grail
#

me and my friend got the same bullshit reply on their live support, so i cant buy the game