#community-support | Escape from Tarkov Official | Page 507

frank river Jan 14, 2020, 10:22 AM

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so can someone explain why we cant pick servers but theres australians in na server with 240 ping lag killing us?

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📎 unknown.png

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obviously bypassing the ping limit

gritty scaffold Jan 14, 2020, 10:24 AM

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trading will be unavailable until 10:50 UTC!?

raw topaz Jan 14, 2020, 10:26 AM

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@frank river you can pick servers from launcher->change server

gaunt fossil Jan 14, 2020, 10:26 AM

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trading will be unavailable until 10:50 UTC!?!?Z

dense compass Jan 14, 2020, 10:27 AM

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@serene rock ah ok then i can understand get fram drops aint good

frank river Jan 14, 2020, 10:29 AM

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@raw topaz if your ping is too high it doesnt allow you to pick those regions

raw topaz Jan 14, 2020, 10:33 AM

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@frank river really? so it has a ping limit? maybe people use vpn to bypass that then?

frank river Jan 14, 2020, 10:33 AM

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@raw topaz pretty sure ping abuse is not allowed anymore

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the dude is from a different region it has nothing to do with internet at all

raw topaz Jan 14, 2020, 10:35 AM

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VPN cant be detected as something

frank river Jan 14, 2020, 10:35 AM

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and high ping is an advantage

raw topaz Jan 14, 2020, 10:35 AM

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because many people use it for legit reasons

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so you cant dissalow vpn

serene rock Jan 14, 2020, 10:43 AM

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Player with high ping sucks for everybody! 😛

blazing harness Jan 14, 2020, 10:44 AM

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Can I get an English rank and Polish? (If it exists obviously)

summer blade Jan 14, 2020, 11:10 AM

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Deadass stuck on login the past 15 mins

serene rock Jan 14, 2020, 11:15 AM

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I think they are updating servers rn

manic rune Jan 14, 2020, 11:16 AM

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yup

vivid briar Jan 14, 2020, 11:41 AM

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ohw wait wrong chat kekw sorry

small matrix Jan 14, 2020, 11:50 AM

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dont u get the better attitude for the vendors when u buy the limited edition?

harsh salmon Jan 14, 2020, 12:13 PM

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Yes @small matrix

small matrix Jan 14, 2020, 12:18 PM

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i upgraded and didnt get a better attitude

ornate matrix Jan 14, 2020, 12:21 PM

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@small matrix You need to reset your account in order to get all the EOD stuff.

small matrix Jan 14, 2020, 12:21 PM

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so i lose everything to get that extra stuff?

ornate matrix Jan 14, 2020, 12:22 PM

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Its basically resetting your stash and Character to level 1, but you get all the EOD stuff ie. gamma, larger stash and that stuff

small matrix Jan 14, 2020, 12:31 PM

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tbh thats a horrible design

last scarab Jan 14, 2020, 12:39 PM

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That seems semi flawed

stone saddle Jan 14, 2020, 12:40 PM

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@ornate matrix no you dont have to reset anymore

last scarab Jan 14, 2020, 12:40 PM

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Was gonna say, what a dumb design

stone saddle Jan 14, 2020, 12:40 PM

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you get a mail

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and stash incresaes

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ingame mail wit hitems

ornate matrix Jan 14, 2020, 12:40 PM

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@stone saddle Dont you? i can only remember that you haveto reset it.. thanks for telling me though, didn't know that.

stone saddle Jan 14, 2020, 12:41 PM

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you had to at some point

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but now you dont

mild osprey Jan 14, 2020, 12:56 PM

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never had to reset, i upgraded at xmas sale

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i got ingame mail from prapor

serene rock Jan 14, 2020, 1:13 PM

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Damn, I need to upgrade at next sale. My alpha container is so tiny

misty smelt Jan 14, 2020, 1:21 PM

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outskirts extract will sometimes instantly extract you

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Just had a run through because I was gonna go to outskirts then head south to scav house

true finch Jan 14, 2020, 1:38 PM

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anyone else have problems getting ANYTHING back from insurance?

misty smelt Jan 14, 2020, 1:39 PM

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📎 unknown.png

safe holly Jan 14, 2020, 1:53 PM

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Can SOMEONE explain to me why there is no difference in FPS between Ultra settings and low settings? 1080ti, Ryzen 5 1600x, 32GB 3200Mhz RAM why do I get 55 FPS maximum??!?!??!?!?!

sharp aurora Jan 14, 2020, 2:00 PM

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can anyone tell me what i'm doing wrong|? gunsmith part 11 is bugged af

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as val

hollow void Jan 14, 2020, 2:24 PM

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Doesn't EFT support freesync ?

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When i have it turned on it's blinking

vivid briar Jan 14, 2020, 2:31 PM

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So I just extracted, Got killed AFTER my screen went black and now i've lost my quest progression and loot 🙃

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ty tarkov

tall saffron Jan 14, 2020, 2:34 PM

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Yo what even is the Sherpa program ?

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@ me if someone replies to me ^ Lol

fair parrot Jan 14, 2020, 2:43 PM

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@tall saffron Program designed to help new players, sherpas are the ones with you green tags you might sometimes see in lobbys

tall saffron Jan 14, 2020, 2:44 PM

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Ahhh ok yea I seen those in lobby’s didn’t know what it was

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I seen one in lobby the other day too it had some like warning symbol on the guys name what does that mean ?

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Is he known for killing people he matches w or something Lol

fair parrot Jan 14, 2020, 2:44 PM

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means hes a chat mod from what googles told me in the past

tall saffron Jan 14, 2020, 2:45 PM

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Ah perfect thanks

hollow void Jan 14, 2020, 2:55 PM

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<@&521631248536305664> Doesn 't EFT support freesync ?

ornate matrix Jan 14, 2020, 3:46 PM

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@tall saffron The Sherpa program is for new players, its someone who can teach them the game and assist them.

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Oh, sorry was already answered.

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Can confirm.. Gamemod -> Ingame Moderator

small bronze Jan 14, 2020, 3:53 PM

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When I see an extract with red text, what does that mean?

jagged veldt Jan 14, 2020, 3:54 PM

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main menu and in game menu drag and drop is insane laggy is this a bug or?

obsidian salmon Jan 14, 2020, 4:03 PM

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That it has been used

obtuse sky Jan 14, 2020, 4:08 PM

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play button is disappeared, any fix?

vivid briar Jan 14, 2020, 4:23 PM

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Annnnnnd my gun refused to fire again. This bug is annoying.

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Are they still changing the servers?

chrome blaze Jan 14, 2020, 4:40 PM

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Does anyoen know how to fix the constant loading on the launcher?

vivid briar Jan 14, 2020, 5:00 PM

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hello, is the website alright, i cant manage to buy the game

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i sometimes get the cloudflare screen where it says the site is down and when i manage to get in the site, i cant get past the "press ok to confirm ur age"

rain mortar Jan 14, 2020, 5:11 PM

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I assume the servers aren't really back up already, as I am not even able to download the game (remote server timeout)

vivid briar Jan 14, 2020, 5:11 PM

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i think shady mission for jaeger is broken

analog lichen Jan 14, 2020, 5:12 PM

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anyone else got this?

📎 unknown.png

vivid briar Jan 14, 2020, 5:13 PM

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@analog lichen yeah, it loads eventually but loading pretty late

analog lichen Jan 14, 2020, 5:13 PM

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ok

vivid briar Jan 14, 2020, 5:13 PM

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guess the server stuff is still not done

severe mantle Jan 14, 2020, 5:13 PM

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i get timeouts

analog lichen Jan 14, 2020, 5:14 PM

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probably just killed their gateway

severe mantle Jan 14, 2020, 5:15 PM

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oh well, guess i'll have to do some more work instead 🥴

vivid briar Jan 14, 2020, 5:24 PM

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can you get any like compensation if you disconnect from the server and try to re join multiple times just to find out your dead?

haughty yoke Jan 14, 2020, 5:24 PM

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i nvr did and i had vid proof

ornate matrix Jan 14, 2020, 5:26 PM

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@vivid briar Im pretty sure you cannot get compensated for that, if the server completely crashed you might get your gear back.

haughty yoke Jan 14, 2020, 5:27 PM

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our whole squad lost full load outs and never got into the game, spend like 15m - waiting for players after finding a match, to be sent back to screen with dead pmcs

mighty trellis Jan 14, 2020, 6:02 PM

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Hi so i want to buy the game i made an account last night on the website and went to bed but now i cant login, it redirects me to a blank page when signing in with the text "Oops something went wrong" on it any ideas i cant find anything 😦

bold wharf Jan 14, 2020, 6:18 PM

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Hello, i bought the game in 2018.
Yesterday i tried to dowload launcher because some friends bought the game and when i log into my account, the game wasn't in it. (Sorry for my English)

spring warren Jan 14, 2020, 6:19 PM

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guys if I play scav and my friend PMC and we choose same map same time of the day, will we be playing in the same match? cheers

ornate matrix Jan 14, 2020, 6:19 PM

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If you're sure that you bought the game, and have not redeemed a trial code feel free to contact the BSG Support.

bold wharf Jan 14, 2020, 6:21 PM

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No, it was a Global CDKEY

ornate matrix Jan 14, 2020, 6:21 PM

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@spring warren Depends on the map, on factory for example its possible i belive, but on maps like shoreline etc its not possible, you would have to wait a certain time untill you might get into the same raid.

spring warren Jan 14, 2020, 6:21 PM

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for reserve for example?

ornate matrix Jan 14, 2020, 6:22 PM

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@bold wharf Feel free to contact the support about it, we unfortunaly cannot help you with that.

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Im unsure on the exact times, might have to ask in #eft-chat they might be able to tell you.

vivid briar Jan 14, 2020, 6:22 PM

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any reason i just keep getting disconnected over and over?

ornate matrix Jan 14, 2020, 6:22 PM

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Its the servers, has been happening all day.. devs are still working on it..

vivid briar Jan 14, 2020, 6:23 PM

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been happening more than just today

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i honestly dont play cause it always happens

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i have 1.5 gbit fibre internet, and a more than decent gaming rig so

ornate matrix Jan 14, 2020, 6:24 PM

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Its not on your end, its on BSG's end.. probably due to the sudden increase of players.. cannot give you exact information why though.

bold wharf Jan 14, 2020, 6:24 PM

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i have sent a ticket 18 hours ago...

ornate matrix Jan 14, 2020, 6:25 PM

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The Support ticket times are increased due to the increase of support tickets aswell.

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@vivid briar Selecting servers by hand (In the launcher) might help, since im personally not having any connection the past few days.

obsidian salmon Jan 14, 2020, 6:26 PM

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BSG was on holiday for roughly ten days and they got back last week and the small amount of people that are support have to go through all the backlog before they are caught up

ornate matrix Jan 14, 2020, 6:26 PM

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^

fluid yarrow Jan 14, 2020, 6:27 PM

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why cant i leave the mouse cursor on my first monitor to the second one when playing eft

granite flame Jan 14, 2020, 7:01 PM

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So, tomorrow is day 10 of my support ticket, does that mean I can expect a response tomorrow? crybear

obsidian salmon Jan 14, 2020, 7:01 PM

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BSG was on holiday for roughly ten days and they got back last week and the small amount of people that are support have to go through all the backlog before they are caught up

granite flame Jan 14, 2020, 7:02 PM

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Yeah, and the message they've put out now says up to ten days. All I want to know is do they mean ten days or "ten days"

drowsy basalt Jan 14, 2020, 7:03 PM

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@fluid yarrow bc its in fullscreen mode

granite flame Jan 14, 2020, 7:03 PM

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I just want what I paid for

wary bluff Jan 14, 2020, 7:04 PM

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Finally after downloading this game for 3 days its fucking over

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let's go

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Fix the servers tho xd

vivid briar Jan 14, 2020, 7:16 PM

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does anyone know how to fix crashing mid game ive tried everything with drivers and thats not it, any fix?

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Hello ! I would like to know how can we get a promotional code from your game ?

fluid yarrow Jan 14, 2020, 7:20 PM

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@drowsy basalt even in borderless

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or do i have to restart

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for it to change

ornate matrix Jan 14, 2020, 7:29 PM

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@vivid briar There are no promotional codes.

pine torrent Jan 14, 2020, 7:42 PM

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Hello I am t Sherpa from South Korea

I have lost 970 million roubles to what it seems to be a flea market bug

https://www.twitch.tv/videos/535987542

This is on my stream where one player donated his roubles when quitting the game so i can use it for community sherpa events and prizes

This roubles in particular were aimed to give to community map makers and guide makers

I have already sent in a bug report

Help would be much appreciated

Twitch

9700만 루블 증발

midknight___ - Escape From Tarkov - Twitch

▶ Play video

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but what i would like to know is whether this bug is intended or has happened before

obsidian salmon Jan 14, 2020, 7:43 PM

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Theres only like 2 official support in here, and both are never here

pine torrent Jan 14, 2020, 7:43 PM

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well i guess i have to wait bug report response

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thanks for letting me know @obsidian salmon

obsidian salmon Jan 14, 2020, 7:44 PM

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The launcher report is the only way they take reports

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EliShark

pine torrent Jan 14, 2020, 7:45 PM

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yep i just wanted to know if this bug was intended to stop real money trade or has happend alot recently

obtuse sky Jan 14, 2020, 7:50 PM

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t-7 is removed from my stash, any idea?

pure ginkgo Jan 14, 2020, 7:52 PM

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Imagine getting a crash on an open area XD

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Tarkov has such garbage servers. This is the 4th time now that I got a crash and lost all my items cause "connection lost" when trying to reconnect. GJ

obsidian salmon Jan 14, 2020, 7:55 PM

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Well server connection lost is a user error

vivid briar Jan 14, 2020, 8:20 PM

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Did they remove the christmas tree?

thick igloo Jan 14, 2020, 8:22 PM

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yes

vivid briar Jan 14, 2020, 8:22 PM

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why are there still items though

unique nexus Jan 14, 2020, 8:29 PM

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I cant move stuff into my inventory from insurance

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It gives me an error then if I restart my game

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It all is back in the insured inventory

neon ruin Jan 14, 2020, 8:51 PM

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Is there anyone good with computers. That could help me put in my new power supply?

ornate matrix Jan 14, 2020, 8:54 PM

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@neon ruin There are plenty videos out there showing you how to do it.. also this is supposed to be EFT related support.

long compass Jan 14, 2020, 8:57 PM

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since the latest nvidea driver update im getting a lot of stutters. reverted the update back and still happening. any1 any ideas? like opening bodies n stuff freezes the game for a few frames

granite egret Jan 14, 2020, 8:59 PM

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hello

raw topaz Jan 14, 2020, 8:59 PM

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download the latest drives, go to control panel reset everything in default see if it still happens? did you change anything else? ingame settings etc?

long compass Jan 14, 2020, 8:59 PM

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ye did all that, full rollback

granite egret Jan 14, 2020, 8:59 PM

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Can we find turkish players on this discord channel ?

long compass Jan 14, 2020, 9:00 PM

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this is support @granite egret go to #pvp-lfg

placid oyster Jan 14, 2020, 9:00 PM

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guys while installing the game , getting errors like once every 1 gb
any idea

raw topaz Jan 14, 2020, 9:01 PM

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is your disk space enough?

placid oyster Jan 14, 2020, 9:01 PM

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yes

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over 100 gb of free space

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so any help

raw topaz Jan 14, 2020, 9:10 PM

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@placid oyster change install location, different folder or even disk, turn off any firewall/antivirus etc, check if controlled folder access is on in windows 10 uhh dunno something to start i guess

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run the setup as administrator

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some random general tips, maybe post the error here so someone that knows more can help you

ornate matrix Jan 14, 2020, 9:11 PM

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Does the error say anything specific?

vivid briar Jan 14, 2020, 9:13 PM

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hey @jaunty mist is ear rapping into random channels

placid oyster Jan 14, 2020, 9:16 PM

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bunch of errors and when i click retry it continues the installation ... if it popped up again will take screen cap

fiery jackal Jan 14, 2020, 9:16 PM

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I jsut got authorization error

karmic grotto Jan 14, 2020, 9:17 PM

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someone had a bug that he enter to raid and even exit with full backpack and vest and when he entered the stash area he saw that all of the rair look is gone?

fiery jackal Jan 14, 2020, 9:17 PM

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when extracting with 4 fully modded carbines

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meds,

ornate matrix Jan 14, 2020, 9:17 PM

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@vivid briar If you have any evidence (i.e The Discord overlay + him doing whatever rule break) feel free to DM us/mod mail

fiery jackal Jan 14, 2020, 9:18 PM

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task stuff and more

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I feel violated xD

robust gorge Jan 14, 2020, 9:18 PM

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I just came out ofa match and a scav and all my loot is gone

fiery jackal Jan 14, 2020, 9:18 PM

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Killed 3 pmc's and 8 scavs

robust gorge Jan 14, 2020, 9:18 PM

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I only got what I spawned with

ornate matrix Jan 14, 2020, 9:18 PM

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Try to restart and reconnect @fiery jackal

fiery jackal Jan 14, 2020, 9:18 PM

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I played as a scav, good to note

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I did Krum3L, streamed it with my buddies and they laughed as it was like I started the game, as if nothing happened

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The game never occured... no weapons, nada xD

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Feels bad

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Beta, I know

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still feels bad

fast aurora Jan 14, 2020, 9:19 PM

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Is the Tarkov forums separate to your game account?

ornate matrix Jan 14, 2020, 9:19 PM

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Actual FeelsBad

karmic grotto Jan 14, 2020, 9:19 PM

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@ornate matrix can you help me?

ornate matrix Jan 14, 2020, 9:20 PM

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Did he play alone? or did he duo with you?

karmic grotto Jan 14, 2020, 9:20 PM

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we played due

ornate matrix Jan 14, 2020, 9:20 PM

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Did you keep everything from that raid?

robust gorge Jan 14, 2020, 9:20 PM

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^ I also played duo

karmic grotto Jan 14, 2020, 9:21 PM

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i got all the stuff i entered with

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but didnt get the loot that i gain in the raid

robust gorge Jan 14, 2020, 9:21 PM

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exact same for me

karmic grotto Jan 14, 2020, 9:22 PM

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i had 1 weapon 1 dog tag and full loot

ornate matrix Jan 14, 2020, 9:22 PM

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Thats kinda wierd, usually happens when the server crashes.. but since you were able to extract its kinda odd

karmic grotto Jan 14, 2020, 9:22 PM

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over 200k

weak maple Jan 14, 2020, 9:24 PM

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anyone experiencing server issues >

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?

karmic grotto Jan 14, 2020, 9:25 PM

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@ornate matrix so what i need to do?

ornate matrix Jan 14, 2020, 9:25 PM

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I dont think we can do anything for you.. ill ask to make sure though.

karmic grotto Jan 14, 2020, 9:25 PM

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i already had a bug that i lost 500k in interchange but the support team never answered to me and it was 2 month ago

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why this servers cant be normal

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is it so hard?

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they just got ton of money now from the sales

smoky temple Jan 14, 2020, 9:26 PM

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hey i listed a key on the flea market for 900k went to bed its no longer in the listings but i dont have the money? is there somethign im missing?

karmic grotto Jan 14, 2020, 9:27 PM

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@smoky temple yes, that this game have too much bugs and it should be in alpha

smoky temple Jan 14, 2020, 9:27 PM

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wait, so my key is just gone? i sold enough items to pay the fee to list it and it's just gone???

karmic grotto Jan 14, 2020, 9:28 PM

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probably

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i am not 100% sure

smoky temple Jan 14, 2020, 9:28 PM

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wow

karmic grotto Jan 14, 2020, 9:28 PM

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but there is too much bugs in the last month

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my friend already quit the game because of it

smoky temple Jan 14, 2020, 9:28 PM

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yeah i just bought the game 3 days ago

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got that key and was so excited to finally have money couldnt pay the fee of like 124k so i had to sell a bunch of stuff then finally was able to list it

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and its just fucking gone

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im sorry but that is ridiculous

karmic grotto Jan 14, 2020, 9:30 PM

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welcome to tarkov

smoky temple Jan 14, 2020, 9:31 PM

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looks like i wont be playing it

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do you think i could talk to support about it?

vivid briar Jan 14, 2020, 9:37 PM

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hmm, the server got crashed or idk, and a scav killed me while the server got lagged lost 800k 😦

placid oyster Jan 14, 2020, 9:37 PM

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@ornate matrix sorry to ping u

📎 unknown.png

obsidian salmon Jan 14, 2020, 9:37 PM

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Retry until it works

placid oyster Jan 14, 2020, 9:38 PM

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is this normal thing like why it happens

karmic grotto Jan 14, 2020, 9:44 PM

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lets all wait like a week or something

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but it sucks that the game is half working for almost a month

obsidian salmon Jan 14, 2020, 9:45 PM

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what, no...?

karmic grotto Jan 14, 2020, 9:45 PM

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why no?

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you didnt lost 1M

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you didnt died with graphic crad+ key card because of the lags

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you didnt died because you coulnt shot or do anything

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......

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and team support dont care about it

gaunt yoke Jan 14, 2020, 9:48 PM

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how do you fix inventory overlapping glitch

karmic grotto Jan 14, 2020, 9:49 PM

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can someone tell me why i opened a ticket 2 months ago and team support still didnt back to me?

spring warren Jan 14, 2020, 9:51 PM

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guys how do you rotate weapons in the stash?

gloomy rampart Jan 14, 2020, 9:51 PM

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R

spring warren Jan 14, 2020, 9:52 PM

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cheers

placid oyster Jan 14, 2020, 9:58 PM

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another error

📎 unknown.png

obsidian salmon Jan 14, 2020, 10:00 PM

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again retry until ur pc likes it

ornate matrix Jan 14, 2020, 10:03 PM

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^

dawn harness Jan 14, 2020, 10:04 PM

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I am unable to check the rules acceptance checkbox?

river narwhal Jan 14, 2020, 10:04 PM

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i got a weapon inspect box stuck on my screen and i cant close it, had to restart the game for it to disappear, is it a server lag issue?

native adder Jan 14, 2020, 10:18 PM

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i can not see any of the lfg chats

tranquil bridge Jan 14, 2020, 10:28 PM

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hello i have already typed this in the help section ill say it in hear if thats ok but i cant install my game i keep getting an error mesage saying client.0.12.5485.zi p cant install path blocked or conection interupted something like that could some one help me i have tryed every thing like reinstall install and run with admin. so i dont know what to do i just want to play the game if someone could help that would be nice thank you

thick urchin Jan 14, 2020, 10:51 PM

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Oi, did Flash Drive crafting get ninjapatched over night or today? It was saying 10h left yesterday and today its at 21h. Wondering if it's a bug or actual stealth "fix" just like salewas in medbay from 2xAI-2

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Screen from yday when I started the production: https://cdn.discordapp.com/attachments/468596541465034753/666355777547534358/unknown.png

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Screen from now https://i.imgur.com/kS6Q4Sj.jpg

violet tundra Jan 14, 2020, 11:01 PM

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i just extracted and it said my characters still in raid lol wot

placid oyster Jan 14, 2020, 11:01 PM

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another error .... for every gb an error ... didn't know why

📎 unknown.png

bold gate Jan 14, 2020, 11:01 PM

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i cant join

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@mellow tundra

obsidian salmon Jan 14, 2020, 11:03 PM

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Again keep hitting retry until it works

placid raven Jan 14, 2020, 11:06 PM

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so losing roubles from gamma when going into a raid is still a thing why?

obsidian salmon Jan 14, 2020, 11:07 PM

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cause you spent money

chrome mesa Jan 14, 2020, 11:08 PM

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@copper pebble

copper pebble Jan 14, 2020, 11:09 PM

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There u go

chrome mesa Jan 14, 2020, 11:09 PM

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Appreciate it @copper pebble

copper pebble Jan 14, 2020, 11:09 PM

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Npnp

placid oyster Jan 14, 2020, 11:11 PM

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@obsidian salmon what do u think causing the errors

placid raven Jan 14, 2020, 11:21 PM

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@obsidian salmon it doesnt cost money to go into a match duh.

marble nacelle Jan 14, 2020, 11:45 PM

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POGGGGGG

misty smelt Jan 14, 2020, 11:45 PM

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@placid raven if you insure it takes from gamma first

placid raven Jan 14, 2020, 11:47 PM

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the AI are fully broken. this shit is insane. they are nothing but cheating AI now

red monolith Jan 14, 2020, 11:55 PM

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So

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📎 unknown.png

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Why doesn't any traders recognize my money

torpid heath Jan 15, 2020, 12:00 AM

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@red monolith click the fill items button on the bottom

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and it will autofill whatever currency you need to purchase the item

red monolith Jan 15, 2020, 12:03 AM

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thanks

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no difference

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aight it fixed

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itself

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well your advice helped Caustic tyvm

sick ginkgo Jan 15, 2020, 12:06 AM

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Hello?

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New to discord. Trying to make a lfg channel?

void hull Jan 15, 2020, 12:07 AM

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Just bought tarkov a few days ago and just want to know if there’s any way to reduce my loading times without a ssd

raw topaz Jan 15, 2020, 12:12 AM

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@sick ginkgo go to #news-setup and #521628660298678283 to open the lfg chat

gritty scaffold Jan 15, 2020, 12:31 AM

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you really need an ssd for this game, think about getting an external one

dry gazelle Jan 15, 2020, 12:32 AM

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long matching for anyone else?

gritty scaffold Jan 15, 2020, 12:32 AM

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you can preload the map youre going to play in offline mode so it loads a little faster

hasty stratus Jan 15, 2020, 12:32 AM

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Hey, any idea why my game wont launch? New to the game and cant seem to get the game to launch from the launcher

gritty scaffold Jan 15, 2020, 12:32 AM

#

matching times are longer than usual right now 😦

torpid heath Jan 15, 2020, 12:32 AM

#

@hasty stratus screenshot any errors and post here

faint parcel Jan 15, 2020, 12:33 AM

#

can someone help me fiogure out why battlestate launcher is hardcrashing?

hasty stratus Jan 15, 2020, 12:33 AM

#

no errors, just a "not responding" in Task Manager and it locks my cursor to the loading blue circle and I cant click anything. Had to restart twice bc it wasnt doing anything.

torpid heath Jan 15, 2020, 12:34 AM

#

prob ur pc specs, how much ram you have

hasty stratus Jan 15, 2020, 12:34 AM

#

16gb

torpid heath Jan 15, 2020, 12:34 AM

#

gpu

hasty stratus Jan 15, 2020, 12:34 AM

#

1060 with 4gb

coarse monolith Jan 15, 2020, 12:34 AM

#

yo i got a problem
changed my settings to ultra and now the game wont do the initial load from the launcher
just blue rings
any way to change the settings from the launcher? Or a settings file?

hasty stratus Jan 15, 2020, 12:34 AM

#

i ran the game yesterday

#

@coarse monolith having the same issue

torpid heath Jan 15, 2020, 12:35 AM

#

@coarse monolith i think only way is uninstall and reinstall to reset to factory game settings without being in-game

hasty stratus Jan 15, 2020, 12:35 AM

#

except didnt set to ultra

coarse monolith Jan 15, 2020, 12:35 AM

#

There must be a settings file of some sort that can be deleted.

faint parcel Jan 15, 2020, 12:35 AM

#

anyone know what causes the game to stop interacting with windows?

torpid heath Jan 15, 2020, 12:35 AM

#

@hasty stratus only other thing I can think of is reinstall, but idk if that would help

hasty stratus Jan 15, 2020, 12:36 AM

#

ill give it a try, thanks :/

gritty scaffold Jan 15, 2020, 12:38 AM

#

you can try to reset the .ini file

#

save you some time of reinstalling

faint parcel Jan 15, 2020, 12:38 AM

#

anyone got any ideas about my issue?

gritty scaffold Jan 15, 2020, 12:39 AM

#

documents>escape from tarkov>local.ini

faint parcel Jan 15, 2020, 12:39 AM

#

you talkin to me @gritty scaffold

gritty scaffold Jan 15, 2020, 12:39 AM

#

@coarse monolith or @hasty stratus

coarse monolith Jan 15, 2020, 12:40 AM

#

THANK YOU!

gritty scaffold Jan 15, 2020, 12:41 AM

#

you're welcome, hope it works

tame oxide Jan 15, 2020, 12:56 AM

#

if i didnt buy the 150 dollar version of the game how can i get a gamma case?

faint parcel Jan 15, 2020, 12:58 AM

#

Why’s it seem so difficult to get support in this game?
@tame oxide you cant you can only get the Epsilon and Kappa through game

tame oxide Jan 15, 2020, 12:59 AM

#

idk

faint parcel Jan 15, 2020, 12:59 AM

#

What’s the support vc even for?

tame oxide Jan 15, 2020, 12:59 AM

#

thats lame

#

you have razer software?

faint parcel Jan 15, 2020, 12:59 AM

#

Yup. The epsilon is t too terrible to get

#

Yes I have razer software why?

tame oxide Jan 15, 2020, 12:59 AM

#

close it then try

#

make sure its completely closed

faint parcel Jan 15, 2020, 1:00 AM

#

It’s usually always closed. I don’t have much open when I’m playing

tame oxide Jan 15, 2020, 1:00 AM

#

hmm ill think of other sht ina bit im about to load in

faint parcel Jan 15, 2020, 1:00 AM

#

https://media.discordapp.net/attachments/660230568520318986/666802017431322629/unknown.png

#

That’s what is going on

#

Anyone got any idea? As who I’m speaking to takes a while to reply

icy heath Jan 15, 2020, 1:07 AM

#

It sounds as though either your operating system is corrupted, or your EFT installation is corrupted.

#

I would uninstall / delete all EFT files first, then reinstall

#

If that doesn't work, you can attempt a repair of your operating system.

#

@faint parcel

dusk valve Jan 15, 2020, 1:10 AM

#

anyone know the wait time for game editions to change? I bought eod around 10 mins ago, and I haven't received anything yet. the launcher also says I am still in the standard edition.

faint parcel Jan 15, 2020, 1:14 AM

#

How do I attempt to repair my os?

#

@icy heath

icy heath Jan 15, 2020, 1:17 AM

#

https://www.laptopmag.com/articles/repair-windows-10

LaptopMag

How To Repair and Restore Windows 10

faint parcel Jan 15, 2020, 1:18 AM

#

So my computer shows I’m admin but in command prompt it’s not recognizing that

vivid briar Jan 15, 2020, 1:19 AM

#

I fucking hate skier

faint parcel Jan 15, 2020, 1:19 AM

#

Nvm lol

vivid briar Jan 15, 2020, 1:19 AM

#

His dumbass mission to regain loyalty just took all my money

icy heath Jan 15, 2020, 1:19 AM

#

Was going to say you can right click command prompt and just run as admin

#

Generally for repair you want to boot into command prompt versus running it in os though

#

if you're going to run checkdisk/etc.

faint parcel Jan 15, 2020, 1:20 AM

#

I’m running sfc /scan now currently

#

But for some reason this crashing happens then goes away for a few days then comes right back

icy heath Jan 15, 2020, 1:23 AM

#

let me get you another link that may help

#

Once you get it back running

#

https://gaminggem.com/best-escape-from-tarkov-settings/

GamingGem

Best Escape From Tarkov Settings – 0.12 Latest Patch - GamingGem

Come check out my guide for the best Escape From Tarkov settings. All settings explained to ensure you get the best FPS possible.

#

^Take a look at the settings in here and find something that works best for you. Obviously the less load there is on your system the less prone files are to corrupting

faint parcel Jan 15, 2020, 1:24 AM

#

Ya that is true, usually I run games on max as my computer has no issue at all with that
I7-9700k, 2080ti, 32gb ram with windows 10

unborn apex Jan 15, 2020, 1:25 AM

#

17mins into the que sud i keep waiting or re que

icy heath Jan 15, 2020, 1:25 AM

#

#eft-announcements "We are switching some of the backend servers to more powerful ones. this may cause backend operations lags and errors. Thank you for understanding." ---> If you are having issues with long matchmaking times, consider changing your launcher from auto, to individual server selections as this can drastically reduce matchmaking time.

unborn apex Jan 15, 2020, 1:25 AM

#

Oh ok thanks

boreal elk Jan 15, 2020, 1:30 AM

#

Matching take forever when group

faint parcel Jan 15, 2020, 1:40 AM

#

@icy heath this is what came out of that, says theres no integrity violations

📎 unknown.png

spice olive Jan 15, 2020, 1:40 AM

#

hey are the servers pp again

icy heath Jan 15, 2020, 1:44 AM

#

Upgrades haven't been completed yet to my knowledge, they'll probably issue a statement once it's done.

#

Server architecture upgrades can take time.

spice olive Jan 15, 2020, 1:44 AM

#

yeah i know earlier i was getting in 1.30 flat

smoky temple Jan 15, 2020, 1:46 AM

#

whats going on with the servers again fuuuuuuuuck

teal rose Jan 15, 2020, 2:11 AM

#

@faint parcel Update your BIOS.

#

And turn off any CPU overclock temporarily and set your memory back to an XMP profile if you overclocked it manually.

#

It is a common issue with the 9700K and we have yet to find a consistent fix. Updating your BIOS should help.

dusk flame Jan 15, 2020, 2:18 AM

#

hey so i have completed this but can not turn it in

📎 Annotation_2020-01-14_181447.png

placid raven Jan 15, 2020, 2:22 AM

#

@void hull of course not. are you new to pc's too?

gaunt fossil Jan 15, 2020, 2:22 AM

#

HIT OCMPLETE @dusk flame

spice comet Jan 15, 2020, 2:22 AM

#

what the hell is the go with the fees in the market .. i want to sell 30pc 5.45x39 prs gs ammo pack for 1600 rubles . the fee is 5,242 ... so i lose 3,642 buy selling it WTF man you guys need to get rid of fees

#

📎 2020-01-1513-20_0.png

rocky flax Jan 15, 2020, 2:22 AM

#

Bro my games ain’t loading

teal rose Jan 15, 2020, 2:22 AM

#

@spice comet Just sell the single rounds.

shy helm Jan 15, 2020, 2:23 AM

#

wait times for that matches are at an unreasonable high

teal rose Jan 15, 2020, 2:23 AM

#

Iirc ammo packs are bugged.

#

@shy helm check #eft-announcements. The servers are under heavy load because of all the new players.

#

In general you should try again after 5 minutes and switch the server after 3 tries.

somber sierra Jan 15, 2020, 2:26 AM

#

Hey I have a question on why my friend got blacklisted out of no where

vivid briar Jan 15, 2020, 2:28 AM

#

I survived 5 minutes dehydrating and then i extracted but it didnt complete that part and says i didnt extract

flat cave Jan 15, 2020, 2:42 AM

#

hi, Im needing help, when i try tu launch the game it instantly freezes all my pc and I`ve to restart, please I need help, I got all the drivers installed and updated

teal rose Jan 15, 2020, 2:43 AM

#

@somber sierra Your friend can contact modmail.

#

@vivid briar try to exit with the "survived" status.

somber sierra Jan 15, 2020, 2:43 AM

#

He already tried no one has msg back

teal rose Jan 15, 2020, 2:43 AM

#

What's the name?

outer zinc Jan 15, 2020, 2:44 AM

#

Is it possible to get someone block on your account if you have proof??

flat cave Jan 15, 2020, 2:44 AM

#

the game doesnt even open

teal rose Jan 15, 2020, 2:45 AM

#

@flat cave try to do an integrity check and clear your cache using the launcher. After that replace your local.ini file in Documents > Escape from Tarkov with this one:

📎 local.ini

flat cave Jan 15, 2020, 2:49 AM

#

Do I paste that doc in there?

📎 JPEG_20200114_234854.jpg

teal rose Jan 15, 2020, 2:49 AM

#

No.

#

Documents > Escape from Tarkov.

rocky flax Jan 15, 2020, 2:51 AM

#

Games are taking waaaaaay to long to load bruh

teal rose Jan 15, 2020, 2:51 AM

#

What kind of loading?

rocky flax Jan 15, 2020, 2:52 AM

#

“Matching”

teal rose Jan 15, 2020, 2:52 AM

#

That's because the servers are under heavy load because of all the new players.

gaunt fossil Jan 15, 2020, 2:52 AM

#

what settings do i need to aim better?

teal rose Jan 15, 2020, 2:52 AM

#

Knowledge and practice.

twin prawn Jan 15, 2020, 2:52 AM

#

evening everyone, i got a quick question. im thinking of buying tarkov from a cd key website. the one im looking at to buy says region global. does this mean i can play this is Australia?

flat cave Jan 15, 2020, 2:52 AM

#

can`t find it, I installed it on G disc, launcher and game

teal rose Jan 15, 2020, 2:53 AM

#

@rocky flax Just try again after 5 minutes and change your server after 3 tries.

flat cave Jan 15, 2020, 2:53 AM

#

there is no escpae from tarkov on documents

teal rose Jan 15, 2020, 2:53 AM

#

Then just try again.

flat cave Jan 15, 2020, 2:53 AM

#

reinstall it?

teal rose Jan 15, 2020, 2:53 AM

#

@twin prawn don't buy it from there.

twin prawn Jan 15, 2020, 2:54 AM

#

how come?

teal rose Jan 15, 2020, 2:54 AM

#

@flat cave No, just try to start the game.

#

@twin prawn Are known to be banned after a while. Apart from that, most of them are scams since you can't really get full editions easily.

#

..and it is against ToS. 🙂

flat cave Jan 15, 2020, 2:55 AM

#

yo @teal rose, it works! thx man

rocky flax Jan 15, 2020, 2:58 AM

#

@teal rose y’all should really have a trading chat

teal rose Jan 15, 2020, 2:58 AM

#

No.

#

Has been asked and denied multiple times already.

obsidian salmon Jan 15, 2020, 2:59 AM

#

And there’s the flea market

#

Trading servers died when that was added

spice olive Jan 15, 2020, 3:03 AM

#

dude im mad af

frozen zenith Jan 15, 2020, 3:03 AM

#

Can any admins/mods help me with my ban it was a misunderstanding

spice olive Jan 15, 2020, 3:03 AM

#

i have to wait so long to get in and then die as i spawn in

icy heath Jan 15, 2020, 3:04 AM

#

@frozen zenith Shoot a message to modmail.

frozen zenith Jan 15, 2020, 3:04 AM

#

i did like an hour ago

teal rose Jan 15, 2020, 3:05 AM

#

Just wait for a response.

#

@spice olive how quickly did you die and what map?

spice olive Jan 15, 2020, 3:05 AM

#

reserve

#

waited six mins as a scav cause the servers are crap rn then die 1 min into running to cover

#

snipped

#

every time i spawn on most maps i run into fat geared players who i cant kill cause there armor is to thick

teal rose Jan 15, 2020, 3:09 AM

#

I mean, you can try to avoid them.

gaunt fossil Jan 15, 2020, 3:09 AM

#

game took 1 minute to get in wtf tarkov fix your servers

teal rose Jan 15, 2020, 3:09 AM

#

Most of them just pick a place where they can find either loot or players, so you can try to find a safe and chill place/path.

#

@gaunt fossil 1 minute for the whole loading process?

gaunt fossil Jan 15, 2020, 3:10 AM

#

no 1 minute to get into game like wtf man

teal rose Jan 15, 2020, 3:10 AM

#

Well, what to do you mean with "get into the game"? Finding a match? Loading after deploying hit 0?

halcyon plume Jan 15, 2020, 3:10 AM

#

I just wanted to play, but my verification code never arrives in the email.

teal rose Jan 15, 2020, 3:11 AM

#

@halcyon plume check your filter rules. If you are sure the settings are fine, contact BSG (support@battlestategames.com) and your email provider.

lament trail Jan 15, 2020, 3:11 AM

#

ur too young

#

lol

#

google already tracks your age

#

set up a new email

#

lol

gaunt fossil Jan 15, 2020, 3:11 AM

#

from ready to in game took 1 minute waiting like an eternity

teal rose Jan 15, 2020, 3:12 AM

#

Pressing ready in the lobby?

halcyon plume Jan 15, 2020, 3:12 AM

#

@teal rose It's okay, and it's been 24 days since I contacted support, they just need to respond

#

Emails are on my whitelist

teal rose Jan 15, 2020, 3:12 AM

#

Contact your email provider then.

halcyon plume Jan 15, 2020, 3:14 AM

#

I already contacted my provider, everything is fine with them. I get all the emails from all companies, but not from BSG, and that started to happen in October.

frozen zenith Jan 15, 2020, 3:14 AM

#

I apologize if its rude but why cant a moderator just help me with my blacklist situation im just curious

teal rose Jan 15, 2020, 3:14 AM

#

You need to be patient.

halcyon plume Jan 15, 2020, 3:15 AM

#

Isn't twenty-four days being patient? lul

teal rose Jan 15, 2020, 3:15 AM

#

I meant rat king.

#

You will get a response as soon as a decision has been made.

frozen zenith Jan 15, 2020, 3:15 AM

#

i am being patient im just curious is all

vivid briar Jan 15, 2020, 3:19 AM

#

i got blacklisted for no reason i was getting called come back blacklisted

teal rose Jan 15, 2020, 3:26 AM

#

@halcyon plume try to contact them from a different email.

halcyon plume Jan 15, 2020, 3:27 AM

#

@teal rose But I'm getting in touch using my gmail and not my email

teal rose Jan 15, 2020, 3:28 AM

#

You contacted them from a different email than your account email?

halcyon plume Jan 15, 2020, 3:29 AM

#

I joined the site using a support guide and contacted my gmail

teal rose Jan 15, 2020, 3:31 AM

#

So your account email is not your google email (gmail) but you contacted the support with your gmail?

vivid briar Jan 15, 2020, 3:31 AM

#

inventory keeps freeezing whern trying to move stuff any1 know why?

teal rose Jan 15, 2020, 3:31 AM

#

Freezing as in the items are fading in and out?

halcyon plume Jan 15, 2020, 3:32 AM

#

I contacted using my account email.
And then using my Gmail account

vivid briar Jan 15, 2020, 3:32 AM

#

no the game keepz freezing only when in inventory when moving things

teal rose Jan 15, 2020, 3:32 AM

#

Try to do an integrity check and clear your cache using the launcher.

halcyon plume Jan 15, 2020, 3:32 AM

#

Since the code does not go to my email, I want to change the email from the account to gmail

vivid briar Jan 15, 2020, 3:32 AM

#

i just got more ram does that effect iut

#

it

teal rose Jan 15, 2020, 3:33 AM

#

It can if you messed something up.

vivid briar Jan 15, 2020, 3:33 AM

#

can you help me with it please

teal rose Jan 15, 2020, 3:33 AM

#

There is a little dropdown menu in the launcher near your username.

vivid briar Jan 15, 2020, 3:33 AM

#

yeds

teal rose Jan 15, 2020, 3:34 AM

#

@halcyon plume when did you send the email change request?

vivid briar Jan 15, 2020, 3:34 AM

#

thanks

hot locust Jan 15, 2020, 3:35 AM

#

so when are you guys doing something about these INSANE wait times

teal rose Jan 15, 2020, 3:35 AM

#

They are working on it.

vivid briar Jan 15, 2020, 3:35 AM

#

exactly

hot locust Jan 15, 2020, 3:36 AM

#

its beyond stupid having to wait 10 minutes then die within 5

halcyon plume Jan 15, 2020, 3:36 AM

#

@teal rose January 04

icy heath Jan 15, 2020, 3:36 AM

#

@hot locust play more cautious

hot locust Jan 15, 2020, 3:36 AM

#

so what youre saying is take me absolute best gear into factory to do this stupid quest

#

so not only do i have INSANE wait times and death i have lost my best stuff as well

teal rose Jan 15, 2020, 3:36 AM

#

@halcyon plume Yeah just wait. It usually took 2 weeks before the support has been flooded with requests, so I wouldn't be surprised if it takes a whole month now.

hot locust Jan 15, 2020, 3:36 AM

#

yeah no

icy heath Jan 15, 2020, 3:37 AM

#

Factory quests, just go in geared at night

#

No one's going to go near most of the quest items, other than anything in office area.

hot locust Jan 15, 2020, 3:37 AM

#

lol thats a even funnier joke

#

ppl have been camping those areas all evening

halcyon plume Jan 15, 2020, 3:37 AM

#

@teal rose But my support has been open since December 22

vivid briar Jan 15, 2020, 3:37 AM

#

rip

hot locust Jan 15, 2020, 3:37 AM

#

and dont ge tme started about extract campers

icy heath Jan 15, 2020, 3:37 AM

#

I'm just saying, that's how I do them.

hot locust Jan 15, 2020, 3:38 AM

#

something tells me youre probably a better shot than me

halcyon plume Jan 15, 2020, 3:38 AM

#

@teal rose They answered me on January 4th, asking me for some information.

teal rose Jan 15, 2020, 3:38 AM

#

Oh.

#

And you sent an email back?

hot locust Jan 15, 2020, 3:38 AM

#

i can run this quest fine offline on the hardest difficulty and horde mode but other players are the issue

#

wouldnt be as bad if the queue times werent 10+ minutes

teal rose Jan 15, 2020, 3:39 AM

#

Try a different server.

hot locust Jan 15, 2020, 3:39 AM

#

i ahve all north american servers checked

teal rose Jan 15, 2020, 3:39 AM

#

Only check one at a time.

halcyon plume Jan 15, 2020, 3:39 AM

#

@teal rose I passed the requested information.

When it was the 12th, they sent me the same email asking for the same information, meaning they sent me two identical emails

hot locust Jan 15, 2020, 3:39 AM

#

only one at a time i couldnt queue at all

icy heath Jan 15, 2020, 3:40 AM

#

@hot locust I'm not that good of a shot, which is I why I do them at night, so I have an advantage 😛

vivid briar Jan 15, 2020, 3:40 AM

#

how come under setup it says nothing i cajn chosse

#

choose

teal rose Jan 15, 2020, 3:40 AM

#

Try a server you think could be empty.

#

Doesn't have be an american server.

icy heath Jan 15, 2020, 3:40 AM

#

^

#

You'll get shorter queue times on EU servers also

teal rose Jan 15, 2020, 3:40 AM

#

I know helsinki is popular for that, for example.

vivid briar Jan 15, 2020, 3:40 AM

#

under setup section in this server it says no flag i can select

hot locust Jan 15, 2020, 3:40 AM

#

lets think about that statement... how would i know if its empty or not... also playing with 300 ping on eu servers is ass

#

im us east coast

teal rose Jan 15, 2020, 3:40 AM

#

@halcyon plume I'm afraid you just need to send another email again.

icy heath Jan 15, 2020, 3:41 AM

#

@hot locust Try them one at a time, the shorter the queue, the less people on the server.

halcyon plume Jan 15, 2020, 3:42 AM

#

I answered both emails sent to me, even though they were both the same.

hot locust Jan 15, 2020, 3:42 AM

#

the biggest issue is the ones with the least wait time have the highest ping

gaunt fossil Jan 15, 2020, 3:42 AM

#

talk to yahoo @halcyon plume

teal rose Jan 15, 2020, 3:42 AM

#

Just wait for a response then. We are only discord mods and can't do anything. Only the email support can handle things like that.

#

So you just need to try until it works.

halcyon plume Jan 15, 2020, 3:42 AM

#

@gaunt fossil again?

#

Ok thx

vivid briar Jan 15, 2020, 3:43 AM

#

still everything in my inventroy keeps freezing

teal rose Jan 15, 2020, 3:43 AM

#

What's your RAM?

vivid briar Jan 15, 2020, 3:44 AM

#

16

#

gigs

teal rose Jan 15, 2020, 3:44 AM

#

The exact model numbers.

#

And did you mix different packs?

vivid briar Jan 15, 2020, 3:44 AM

#

?

#

no\

#

all same

teal rose Jan 15, 2020, 3:44 AM

#

How many modules?

vivid briar Jan 15, 2020, 3:44 AM

#

2 sticks of 8

#

idk

#

how do i checkl

teal rose Jan 15, 2020, 3:44 AM

#

You bought them in a pack?

vivid briar Jan 15, 2020, 3:44 AM

#

yes

teal rose Jan 15, 2020, 3:45 AM

#

Did you check your motherboards manual for the optimal slot configuration?

vivid briar Jan 15, 2020, 3:45 AM

#

how

#

i dont know how to do trhat

teal rose Jan 15, 2020, 3:45 AM

#

Open the paper manual that comes with your motherboard.

#

And look for the RAM configuration.

vivid briar Jan 15, 2020, 3:45 AM

#

i threw that away

teal rose Jan 15, 2020, 3:45 AM

#

What motherboard do you have?

vivid briar Jan 15, 2020, 3:45 AM

#

came with pv

#

pc

teal rose Jan 15, 2020, 3:46 AM

#

Download and install https://www.fosshub.com/HWiNFO.html?dwl=hwi_620.exe.

fosshub.com

HWiNFO

Free, in-depth hardware and real-time system monitor and analyzing program for Microsoft Windows OS.

icy heath Jan 15, 2020, 3:46 AM

#

@hot locust ping doesn't matter much if there's no one on the server with you, and it's not that noticeable even up to 150ping

vivid briar Jan 15, 2020, 3:46 AM

#

ok

hot locust Jan 15, 2020, 3:47 AM

#

in the launcher ive had us servers show with less than 75 ping but ingame it shows as 120+

#

trying just st louis rn for reserve

#

it had a 1:20 match time in the launcher

vivid briar Jan 15, 2020, 3:47 AM

#

do i do sensors only?

teal rose Jan 15, 2020, 3:48 AM

#

Send a screenshot of what you see.

vivid briar Jan 15, 2020, 3:48 AM

#

im updating the hwinfo

teal rose Jan 15, 2020, 3:49 AM

#

Once the installation is done, open it.

icy heath Jan 15, 2020, 3:49 AM

#

@hot locust Dallas is a good server also

vivid briar Jan 15, 2020, 3:49 AM

#

it says sensors onl;y or summary only ansd then run

icy heath Jan 15, 2020, 3:49 AM

#

@hot locust Medium pop, reasonable queue times most of the time.

teal rose Jan 15, 2020, 3:49 AM

#

Please send a screenshot.

hot locust Jan 15, 2020, 3:49 AM

#

just using st louis and im already at 3 minutes wait time even though launcher said just over a minute

vivid briar Jan 15, 2020, 3:49 AM

#

how not wroking

teal rose Jan 15, 2020, 3:50 AM

#

Hit the windows key, search for "snipping tool".

#

Click "new" and select the area around the installation window.

#

Then click the copy button and paste the image here in discord with ctrl+v.

hot locust Jan 15, 2020, 3:51 AM

#

now im at 4 minutes

#

cmon there has to be a better solution

#

so 4 minutes and now im launching

vivid briar Jan 15, 2020, 3:51 AM

#

cant drag it

teal rose Jan 15, 2020, 3:51 AM

#

Don't trust what the launcher said.

hot locust Jan 15, 2020, 3:51 AM

#

so if i cant trust the launcher how do i select the right server

#

lol

teal rose Jan 15, 2020, 3:51 AM

#

Try.

vivid briar Jan 15, 2020, 3:52 AM

#

cant drag

teal rose Jan 15, 2020, 3:52 AM

#

@vivid briar close snipping tool. Just uncheck everything that say "only" and run the program.

vivid briar Jan 15, 2020, 3:52 AM

#

k

#

wow ok now what

#

can i screenshRE to u

teal rose Jan 15, 2020, 3:53 AM

#

Does it say "motherboard" somewhere?

vivid briar Jan 15, 2020, 3:53 AM

#

yeah

teal rose Jan 15, 2020, 3:53 AM

#

Check for the name or model number.

muted osprey Jan 15, 2020, 3:53 AM

#

Hey so I'm trying to download the game, and I'm sure this has been asked like 50 hundred times, but everytime I reach around the 1gb mark of the install I get a "Unable to load file" "Client 0.12~~~.zip"

teal rose Jan 15, 2020, 3:54 AM

#

Hit retry.

#

It will just continue.

vivid briar Jan 15, 2020, 3:54 AM

#

ASRock AB350 Gaming K4

teal rose Jan 15, 2020, 3:54 AM

#

And no, your estimate of "50 hundred" times is not correct. It's around 1 million at this point. lul

icy heath Jan 15, 2020, 3:54 AM

#

@hot locust I've been in queue for 10 minutes, so you're doing better than I am 😛

muted osprey Jan 15, 2020, 3:54 AM

#

Well I was hitting retry but everytime it downloaded another 1 gb it came up again

teal rose Jan 15, 2020, 3:54 AM

#

Just hit retry again.

hot locust Jan 15, 2020, 3:54 AM

#

everyone is having this problem

vivid briar Jan 15, 2020, 3:55 AM

#

ASRock AB350 Gaming K4

hot locust Jan 15, 2020, 3:55 AM

#

just wish they would fix it

muted osprey Jan 15, 2020, 3:55 AM

#

Damn... I cancelled it cos i thought it waas fucked...

vivid briar Jan 15, 2020, 3:55 AM

#

now what?

teal rose Jan 15, 2020, 3:55 AM

#

http://asrock.pc.cdn.bitgravity.com/Manual/Fatal1ty AB350 Gaming K4.pdf Open the manual.

vivid briar Jan 15, 2020, 3:56 AM

#

then what

#

They ban my ip I can't even buy a game XD

icy heath Jan 15, 2020, 3:56 AM

#

@hot locust Server architecture upgrades take time, They are working on it, and they'll likely give us an announcement when it's complete.

hot locust Jan 15, 2020, 3:56 AM

#

hopefully

teal rose Jan 15, 2020, 3:57 AM

#

Go to chapter 1.3.

hot locust Jan 15, 2020, 3:57 AM

#

the upgrades they announced what was it 2 days ago have only made things worse

vivid briar Jan 15, 2020, 3:57 AM

#

then what]

teal rose Jan 15, 2020, 3:57 AM

#

You should see the motherboard layout. Make sure your RAM sticks are in slot A1 and B1.

vivid briar Jan 15, 2020, 3:57 AM

#

k

teal rose Jan 15, 2020, 3:58 AM

#

Just put them out and back in to be on the safe side. After that, reboot into your BIOS.

hot locust Jan 15, 2020, 3:58 AM

#

make sure your computer is off when you do that!

#

@vivid briar

vivid briar Jan 15, 2020, 3:58 AM

#

bios?

#

k

teal rose Jan 15, 2020, 3:59 AM

#

One thing at a time. Do you have discord on your phone?

vivid briar Jan 15, 2020, 3:59 AM

#

ye

teal rose Jan 15, 2020, 3:59 AM

#

Shut down your PC.

vivid briar Jan 15, 2020, 3:59 AM

#

k

#

Can I do something with that ban on ip cause can't login and can't registered

hot locust Jan 15, 2020, 3:59 AM

#

shouldnt have cheated

teal rose Jan 15, 2020, 3:59 AM

#

Nah it's a different thing.

vivid briar Jan 15, 2020, 3:59 AM

#

Boi

teal rose Jan 15, 2020, 3:59 AM

#

Contact support@battlestategames.com

vivid briar Jan 15, 2020, 3:59 AM

#

I didn't even have this game

hot locust Jan 15, 2020, 3:59 AM

#

devs were super clear they are very thorough about their bans

vivid briar Jan 15, 2020, 3:59 AM

#

K

#

It’s off

teal rose Jan 15, 2020, 4:00 AM

#

@hot locust it's a completely different thing.

hot locust Jan 15, 2020, 4:00 AM

#

ah k

#

well gl

teal rose Jan 15, 2020, 4:00 AM

#

@vivid briar Open your PC and make sure your RAM sticks are in the first and third slots, counting from the CPU.

icy heath Jan 15, 2020, 4:00 AM

#

@hot locust the upgrades are incomplete, they were announced 2 days ago, not completed 2 days ago. It's in the process.

vivid briar Jan 15, 2020, 4:01 AM

#

I contacted with them 2 days ago and I still get nothing I only want to buy this game ehh

teal rose Jan 15, 2020, 4:01 AM

#

It can take 10 days or longer.

vivid briar Jan 15, 2020, 4:01 AM

#

X D

teal rose Jan 15, 2020, 4:01 AM

#

They are flooded with support requests.

vivid briar Jan 15, 2020, 4:02 AM

#

They should go with that game on steam

teal rose Jan 15, 2020, 4:02 AM

#

@vivid briar You can send a picture as well so we can take a look.

vivid briar Jan 15, 2020, 4:03 AM

#

Ok

#

Already in a1 b1

#

Bios already restarted

teal rose Jan 15, 2020, 4:04 AM

#

Alright. Are you in your BIOS now?

vivid briar Jan 15, 2020, 4:04 AM

#

Already rebooted

teal rose Jan 15, 2020, 4:05 AM

#

Are you in your BIOS or in Windows now?

vivid briar Jan 15, 2020, 4:05 AM

#

Idk

#

I restarted it

teal rose Jan 15, 2020, 4:05 AM

#

Turn on your monitor please.

vivid briar Jan 15, 2020, 4:05 AM

#

I did

teal rose Jan 15, 2020, 4:05 AM

#

What does it show?

vivid briar Jan 15, 2020, 4:06 AM

#

I’m in configuration rn

teal rose Jan 15, 2020, 4:06 AM

#

Is it red-black?

vivid briar Jan 15, 2020, 4:06 AM

#

Yes

teal rose Jan 15, 2020, 4:06 AM

#

Go to "main".

#

Does it show RAM sticks in A1 and B1?

vivid briar Jan 15, 2020, 4:06 AM

#

Yes

#

Now what

teal rose Jan 15, 2020, 4:07 AM

#

Give me a minute.

cobalt kiln Jan 15, 2020, 4:08 AM

#

Just got a "Server lost connection" message and my PMC went back to the menu

#

The items that I had looted vanished, the stuff I had placed on my Epsilon container vanished, its like I never joined the raid at all. Same EXP as I had joined previously.

icy heath Jan 15, 2020, 4:10 AM

#

😦

teal rose Jan 15, 2020, 4:11 AM

#

Restart your game and check again.

#

If it is still not there, I'm afraid there isn't anything you can do.

vivid briar Jan 15, 2020, 4:11 AM

#

Ummm

teal rose Jan 15, 2020, 4:11 AM

#

@vivid briar Go to "OC Tweaker" and look for "XMP 2.0 Profile".

vivid briar Jan 15, 2020, 4:11 AM

#

I trued that already

teal rose Jan 15, 2020, 4:12 AM

#

You should be able to select a profile.

#

Under "Load XMP Setting".

vivid briar Jan 15, 2020, 4:12 AM

#

Ran stock at 2133

#

Ram voltage 1.21

finite mica Jan 15, 2020, 4:12 AM

#

anyone keep disconnecting from server?

teal rose Jan 15, 2020, 4:12 AM

#

Click "Load XMP Setting" and tell me what profiles there are.

quick abyss Jan 15, 2020, 4:12 AM

#

anyone waiting really long for the servers

#

?

#

i waited like 10min

teal rose Jan 15, 2020, 4:13 AM

#

Servers are overloaded now.

#

Just be patient or try different servers.

vivid briar Jan 15, 2020, 4:13 AM

#

Stable at increase to 2400 beyond that will take time to go faster

finite mica Jan 15, 2020, 4:13 AM

#

im in the middle of raid, i cant try a different server...

mild osprey Jan 15, 2020, 4:13 AM

#

i guess its good time to look youtube

teal rose Jan 15, 2020, 4:13 AM

#

@vivid briar what XMP profiles do you have when clicking on "Load XMP Setting"?

vivid briar Jan 15, 2020, 4:14 AM

#

This ram doesn’t offer that many profiles

#

But it’s still loading

teal rose Jan 15, 2020, 4:14 AM

#

What is loading?

vivid briar Jan 15, 2020, 4:14 AM

#

My pc

teal rose Jan 15, 2020, 4:14 AM

#

huh?

vivid briar Jan 15, 2020, 4:14 AM

#

Rebooting

teal rose Jan 15, 2020, 4:14 AM

#

No...

#

Go back into the BIOS.

vivid briar Jan 15, 2020, 4:14 AM

#

Gimme a minute

vivid briar Jan 15, 2020, 4:36 AM

#

my game after not finding a match is in an indefinte loading scren and ive closed it like 10 times how to i get out of it

#

like i was in raid and died and now it just says cant recconect to match and is stuck in a loading screen

#

plz help

#

WHY DOES NO ONE RESPOND WHEN LITERAL GAMEBREAKING BUGS OCCUR

#

please i only have so long to play and i really prefer not to spend it al starring at a loading screen

mild osprey Jan 15, 2020, 4:49 AM

#

how long you have even waited ?

#

before closing it

quick abyss Jan 15, 2020, 4:59 AM

#

GAME still not finding a match

vivid briar Jan 15, 2020, 5:02 AM

#

my game keeps crashing everytime i try to play on reserves

#

the inventory only will freez after i alt tab and go back

#

?

lost root Jan 15, 2020, 5:14 AM

#

So why do the servers take 20 minutes to let me load into a game?

vivid briar Jan 15, 2020, 5:15 AM

#

not enough servers open idk

mild osprey Jan 15, 2020, 5:34 AM

#

@lost root does it say finding match for 20 min?

#

you should choose more servers from launcher

lost remnant Jan 15, 2020, 5:59 AM

#

Hi, I just bought my friend the game and he's unable to play because he can't get the verification email sent to him.

teal rose Jan 15, 2020, 6:00 AM

#

Check the filter settings. If everything seems fine there, contact BSG (support@battlestategames.com) and the email provider.

midnight jasper Jan 15, 2020, 6:04 AM

#

guys my game is repeatedly crashing upon loading into a raid
only been having this issue since yesterday but now i cant load in at all without crashing, whats going on??

finite mica Jan 15, 2020, 6:04 AM

#

yo so when these more powerful servers coming?

vivid briar Jan 15, 2020, 6:26 AM

#

so explain why my game crashs 3 times in a row and I get killed by some little kid and lose all of my shit that i have worked so hard for and had no chance to fight for it???? over 1 mil worth of crap gone becuase yall cant up grade yalls fucking servers...!???

mild osprey Jan 15, 2020, 6:38 AM

#

@midnight jasper check game intregrity

midnight jasper Jan 15, 2020, 6:42 AM

#

how do i do this?

mild osprey Jan 15, 2020, 6:42 AM

#

let me take screen shot

#

📎 integrity_check.png

hybrid siren Jan 15, 2020, 6:48 AM

#

anyone know why on startup the game turns my desktops black and flickers the screens

#

it is identical to when my graphics card restarts during a geforce update where everything goes black and my youtube video quality resets

#

not game breaking, just annoying

mild osprey Jan 15, 2020, 6:49 AM

#

you might wanna check your cables, i never had the issues you are descriping with youtube nor restarts are you running what card?

hybrid siren Jan 15, 2020, 6:50 AM

#

evga 2070

#

i did swap cables to test it

mild osprey Jan 15, 2020, 6:51 AM

#

plenty of power there

hybrid siren Jan 15, 2020, 6:51 AM

#

750 watt

mild osprey Jan 15, 2020, 6:51 AM

#

more what im running

hybrid siren Jan 15, 2020, 6:51 AM

#

it is just odd

#

i have tried messing with some nvidia control panel stuff and in game fullscreen vs borderless

mild osprey Jan 15, 2020, 6:52 AM

#

how about your display power cable? is that ok because mine is not and it sometimes turns itself off when i turn screen

hybrid siren Jan 15, 2020, 6:53 AM

#

well it is both my monitors, and the bottom tray stays on just fine and the displays themselves dont turn off

mild osprey Jan 15, 2020, 6:53 AM

#

hmm

hybrid siren Jan 15, 2020, 6:53 AM

#

and i dont have problems with anything else i have ever used in the past 5 years of using applications and games

#

i am perplexed

#

not like it is bad i really just want to figure out what the hell it is

#

it is driving me crazy not knowing

mild osprey Jan 15, 2020, 6:54 AM

#

gonna just brush it off as tarkov being tarkov 😛 never heard of this behaviour before though

#

you are first and maybe there is no fix for it

hybrid siren Jan 15, 2020, 6:55 AM

#

yeah thats what im thinking lol, maybe we will never know lmao

#

thanks for the ideas though brother @mild osprey

leaden fractal Jan 15, 2020, 6:57 AM

#

would an i5-8300h, gtx 1050 (mobile) w/ 4 gb vram, 16 gb ram @ 2666 MHz, SSD be able to keep 30+ fps on the more optimized maps at 1920 x 1080 resolution

mild osprey Jan 15, 2020, 6:57 AM

#

@hybrid siren just for sake of it i think it has no effect but check your powersaving settings so it never holds back

hybrid siren Jan 15, 2020, 6:57 AM

#

will do!

mild osprey Jan 15, 2020, 6:58 AM

#

@leaden fractal that really depends if you wanna play on low detail

safe sierra Jan 15, 2020, 7:12 AM

#

anyone know if the book you can buy on the website is coming back or not i can not find it

shadow cobalt Jan 15, 2020, 7:29 AM

#

bless dropping australian server count from 3 to 1 and having permanent 20 min queues

#

hell yeah

mild osprey Jan 15, 2020, 7:34 AM

#

its more to do with fires i think

#

hard to keep those communication lines up

vapid sail Jan 15, 2020, 10:03 AM

#

has anyone have this problem before after installing?

#

📎 unknown.png

#

i just installed it too

#

came back relaunched the launcher and this

#

hold on i restarted it for the third time and now its checking integrity

#

its fixed... mustve been a launcher bug

mild osprey Jan 15, 2020, 10:15 AM

#

yeah clearly a bug

#

thankfully it got fixed

formal relic Jan 15, 2020, 10:15 AM

#

@mild osprey helps with everything

gentle raptor Jan 15, 2020, 10:38 AM

#

okay well something very interesting just happened (aus server) i went to extract in the train on reserve and instead of me leaving the game after the extract finished counting down the was kept in the game while the train was exiting after about 30 seconds I took damage from nowhere and started flying through the train until I got instakilled by nothing not sure if this has happened to anyone else but thats a first for me

quiet drum Jan 15, 2020, 10:39 AM

#

how long should I be expecting to queue for if the servers have been really bad lately?

wanton prairie Jan 15, 2020, 10:40 AM

#

Hey, i'm having problems loading slowly ONLY on reserve (all other maps are fine, i'm in with everyone else perhaps 80% of the time)

#

However on reserve it takes me almost 2 mins just to load the map and 4 mins total to get in

#

So i'm almost always a couple of minutes behind everyone else

#

Any idea why this is and if so, how i can improve/fix this?

placid oyster Jan 15, 2020, 11:46 AM

#

Guys when I click play the game crushes but runs on 2nd attempt every time I run it

📎 JPEG_20200115_015356.jpg

mild osprey Jan 15, 2020, 12:17 PM

#

@placid oyster same thing i consider it as feature at this point 😛

#

@quiet drum you might want to check in for more servers

quiet drum Jan 15, 2020, 12:18 PM

#

I got it fixed

gaunt ether Jan 15, 2020, 12:36 PM

#

Hey, i cant upgrade my vents to lvl 2 even tho i have the materials for it. It just shows 0/1 at both. Anyone knows whats going on ?

woeful radish Jan 15, 2020, 12:49 PM

#

I had something similar where I could not install. I just restarted my game and I was able to

stray quartz Jan 15, 2020, 1:27 PM

#

i need help whit my jaeger quest.. it wont complete or do anything its stuck

glossy wing Jan 15, 2020, 1:46 PM

#

ran into a bug yesterday where i couldnt close inventory in game

#

in-raid

#

after looting

lapis condor Jan 15, 2020, 1:46 PM

#

could anything be done about a lost item when turning its in for a quest it just disappears? like If it wasn't a graphics card I wouldn't care much lol

karmic path Jan 15, 2020, 1:47 PM

#

does anyone know why my connection to asian servers has shot up from 140 to 260 the past few days?

glossy wing Jan 15, 2020, 1:47 PM

#

had to end task and reconnect

#

they are migrating servers

#

@karmic path

karmic path Jan 15, 2020, 1:47 PM

#

so it's only temporary?

glossy wing Jan 15, 2020, 1:48 PM

#

ya

karmic path Jan 15, 2020, 1:48 PM

#

ok tyvm @glossy wing

glossy wing Jan 15, 2020, 1:52 PM

#

np

marble gyro Jan 15, 2020, 1:56 PM

#

I wanted to ask a question - I redeemed this package, but if I reset my profile and try to redeem this again, will this work or not?

📎 image0.jpg

green burrow Jan 15, 2020, 2:31 PM

#

Does anyone know why when i launch the game, it freezes on the spinning blue circle and i Have to restart my computer

open karma Jan 15, 2020, 2:32 PM

#

tarkov website is down?

celest niche Jan 15, 2020, 2:38 PM

#

just got info that support takes up to 10 days over email... nice support for price of the game

proper shard Jan 15, 2020, 2:41 PM

#

@marble gyro it did for me

marble gyro Jan 15, 2020, 2:42 PM

#

@proper shard thank you lad) good to know it works that way

maiden galleon Jan 15, 2020, 2:43 PM

#

does anyone one know what the shtman key unlocks

viral ermine Jan 15, 2020, 2:46 PM

#

The game just exploded and they are trying to recover. Cut them some slack

ornate matrix Jan 15, 2020, 2:51 PM

#

@celest niche Staff was on holidays, they're catching up right now.

mild osprey Jan 15, 2020, 2:53 PM

#

@maiden galleon if you use inspect items you can see that in description

#

@green burrow i have heard about similar issues, what type of pc you got?

maiden galleon Jan 15, 2020, 2:54 PM

#

ok

mild osprey Jan 15, 2020, 2:54 PM

#

@maiden galleon https://escapefromtarkov.gamepedia.com/Shturman_key

Escape from Tarkov Wiki

Shturman key

The Shturman key (KSH) is a Key in Escape from Tarkov.

tawdry sequoia Jan 15, 2020, 3:05 PM

#

is there a way to change band width on the launcher?

foggy crow Jan 15, 2020, 3:16 PM

#

Hello is there issue with login to profile page? I receive error "Ooops... Something wrong!"

mild osprey Jan 15, 2020, 3:17 PM

#

just try it again

#

should be able to get in

karmic grotto Jan 15, 2020, 3:17 PM

#

can someone help me?
i finished a jaeger mission and i took the rewards but it said that was erron and now i cant get the rewards

#

how to solve it?

mild osprey Jan 15, 2020, 3:18 PM

#

mission has been completed though i guess we just gotta move on to next mission...

#

you just lost rewards not access to them

#

so technically you can now buy them from jaeger

foggy crow Jan 15, 2020, 3:21 PM

#

@mild osprey it's not working tried it from Chrom and Brave

karmic grotto Jan 15, 2020, 3:22 PM

#

?

foggy crow Jan 15, 2020, 3:23 PM

#

@mild osprey same thing from mobile phone

#

Ooops... Something wrong!

📎 unknown.png

#

Anyone?

mild osprey Jan 15, 2020, 3:32 PM

#

just tested can you try from another vpn @foggy crow tunnel bear is free

#

just want to see if your ip is blocked

foggy crow Jan 15, 2020, 3:35 PM

#

@mild osprey My colleague just tried it, we are in same office and shear same public IP address

#

Only difference is that I have enabled 2FA and he has not

mild osprey Jan 15, 2020, 3:36 PM

#

clear cookies i dont have 2FA either

foggy crow Jan 15, 2020, 3:37 PM

#

Is there someone with 2FA enabled that can tried?

#

I will try in private window in brave browser

#

Same thing again

mild osprey Jan 15, 2020, 3:39 PM

#

yeah gotta take 2fa out i guess

foggy crow Jan 15, 2020, 3:39 PM

#

well only way to disable 2FA is to login to profile page

mild osprey Jan 15, 2020, 3:39 PM

#

can you try to log in when you get home?

#

we need new ip address

foggy crow Jan 15, 2020, 3:41 PM

#

It will not change, same issue on mobile phone and I have different IP form different Internet service provider

#

Probably 2FA endpoint is not working

mild osprey Jan 15, 2020, 3:41 PM

#

clear cookies is your only hope then .....unless they fix that in day?

foggy crow Jan 15, 2020, 3:44 PM

#

It will not help, when you start browser in privet mode it is the same thing as clearing cookies.

eternal kestrel Jan 15, 2020, 3:45 PM

#

https://www.youtube.com/watch?v=TEP_HDCq78c Man tell me the support can refund at least the tetris or something

YouTube

Icez

Thanks you EFT

▶ Play video

mild osprey Jan 15, 2020, 3:48 PM

#

clearly server de-sync

wise ledge Jan 15, 2020, 3:59 PM

#

So i just lost all my roubles?!?! I was at the skier trading menu and i opened my money case and hit left ctrl and left mouse button and my rubbles went to 0. I can recreate that bug by going to a trader and opening any case and left ctrl + lft mouse on an item and it gets deleted without warning. here's a vid using an ammo case https://streamable.com/7aisq

#

Is this known? Any way i can get my roubles back?

vivid briar Jan 15, 2020, 4:03 PM

#

i just went to redeem the new years gift

#

im getting no message

#

nor items

ripe kernel Jan 15, 2020, 4:52 PM

#

how do i get my eod badge

vivid briar Jan 15, 2020, 5:22 PM

#

game crashing when entering the match gpu amd vega 64 ryzen 3600

#

i just bought the game, havent been able to play it, offline mode works

quick idol Jan 15, 2020, 5:25 PM

#

I just got a moving error after claiming 3 quest rewards

#

2.5k dollars gone

#

can i get it back somehow?

vivid briar Jan 15, 2020, 5:27 PM

#

@hybrid siren did you try turning it off then back on? If so try this you could also delete the contol pannel and all of the drivers for your gpu then reinstall them

hybrid siren Jan 15, 2020, 5:28 PM

#

I will consider that actually, I'm also going to repair the client when I get home and check the launch options, thanks for the suggestions

vivid briar Jan 15, 2020, 5:29 PM

#

Np

#

I will do some research for you and see if i can find any thing else that can be useful

heavy wing Jan 15, 2020, 5:34 PM

#

hi everyone, i like to save my config files (eg csgo config.cfg autoexec.cfg) so that i dont lose settings over time. does anyone know the location of the tarkov file?

unborn apex Jan 15, 2020, 6:07 PM

#

I unload my scav loot and get a move error and lost it all gg

tawdry ravine Jan 15, 2020, 6:15 PM

#

i disconnected mid raid reconnected dead

vivid briar Jan 15, 2020, 6:16 PM

#

same^^

#

but i crashed when loading in 3 times

tawdry ravine Jan 15, 2020, 6:19 PM

#

i crashed twice

#

this pushes me away from playing it

vivid briar Jan 15, 2020, 6:20 PM

#

yeo

#

tep

#

yep dam...

tawdry ravine Jan 15, 2020, 6:21 PM

#

work in progress but i keep loosing gear from it

kindred knoll Jan 15, 2020, 6:25 PM

#

I have a small complaint to make: yesterday around 9-12 PM PST I posted my Labs keycard for sale on the FM and I over priced it. Then I removed it, I waited a minute for ragman to hand me my Keycard back but it never came back.

#

I received the KC from in raid on a scav.

#

if any of the game mods or just any one can help me.

vivid briar Jan 15, 2020, 6:29 PM

#

I have had that happen 2 times as well.

quick idol Jan 15, 2020, 6:32 PM

#

The west wing 219-220 aren't connected via balcony anymore?

#

the doors are locked?

vivid briar Jan 15, 2020, 6:46 PM

#

are u allowed to team kill?

#

becuase some asshole just lit me up

#

game crash at 64% loading loot, cant play

ornate matrix Jan 15, 2020, 6:53 PM

#

@vivid briar If you have video evidence of that, feel free to report it via the mod mail.

vivid briar Jan 15, 2020, 6:53 PM

#

ok ty

#

i dont understand the crash log, i dont see any error

#

i have done integrity check

#

can anyone assist me??

#

why do i have no sound, i just bought the game

odd oriole Jan 15, 2020, 7:04 PM

#

everytime i start scav raid, im stuck on waiting session start

formal dagger Jan 15, 2020, 7:04 PM

#

@vivid briar
Do you use any sound mixers?

@vivid briar
Delete the local.ini in your my documents/ Escape from tarkov folder, then try some more.
Also how much memory do you have?

vivid briar Jan 15, 2020, 7:05 PM

#

@formal dagger i have 16gb ram, ill do as u said

formal dagger Jan 15, 2020, 7:07 PM

#

Make sure you close chrome if you have it open

vivid briar Jan 15, 2020, 7:08 PM

#

can u repeat what u said, the game crashed together with my discord, atm trying to load without the discord overlay

formal dagger Jan 15, 2020, 7:09 PM

#

Delete the local.ini in your my documents/ Escape from tarkov folder, then try some more.

vivid briar Jan 15, 2020, 7:09 PM

#

thanks, gonna try it

#

didnt work

#

it crashed my discord again

#

even though I had overlay disabled

formal dagger Jan 15, 2020, 7:17 PM

#

Ok, if it's crashing discord too there's a memory problem going on somewhere. What do you have running in the background?

stray remnant Jan 15, 2020, 7:20 PM

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Hello, I have a problem with the game. Basically, I installed today Tarkov and I played for a while. after an hour, I closed the game and turn off the PC. when I return to play, after starting EFT, the game would freeze to the initial loading screen. how can I solve it?

vivid briar Jan 15, 2020, 7:24 PM

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only tarkov and discord

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gonna try without discord, for some reason discord is using 30% of my cpu

formal dagger Jan 15, 2020, 7:34 PM

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@vivid briar
What's your CPU?

@stray remnant
Does it freeze after you press play, at the opening screen, or loading profile data?

summer lake Jan 15, 2020, 7:41 PM

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There's legit a guy livestreaming him cheating on tarkov.

obsidian salmon Jan 15, 2020, 7:41 PM

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dm the link

ornate matrix Jan 15, 2020, 7:54 PM

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@summer lake We might be aware of that certain stream already, but feel free to send it to the modmail.

kindred wren Jan 15, 2020, 7:55 PM

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Hey, one my buddies might have gotten banned. Is there some where he can look to either appeal or check?

obsidian salmon Jan 15, 2020, 7:55 PM

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Yeah there isnt much we can do because its on youtube, and youtube doesnt care

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Nope

violet tundra Jan 15, 2020, 8:20 PM

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apparently this discord server is an server unavailable due to a temporary outage for one of my friends ?

versed goblet Jan 15, 2020, 8:40 PM

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📎 unknown.png

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??

tawdry sequoia Jan 15, 2020, 8:43 PM

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press retry

hollow void Jan 15, 2020, 8:49 PM

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Any1 here playing with Freesync ?

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When i play with it i'm getting FPS drops and when i'm in the menu/loading screen it's blinking

whole current Jan 15, 2020, 8:59 PM

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@versed goblet i think their server is just fucked atm

versed goblet Jan 15, 2020, 8:59 PM

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i got on specifically because i thought they were fixed lol

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didnt they just finish switching them?

whole current Jan 15, 2020, 8:59 PM

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cdn-11.eft-store.com is down on a proxy and on downforeveryoneorjustme.com

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Well its their file server

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not game server afaik

versed goblet Jan 15, 2020, 9:00 PM

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i really hope there game servers are siwtched

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im tryna play tarkov lol

whole current Jan 15, 2020, 9:00 PM

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i just hit cancel and it loaded me into game still]

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servers are fine until 5-8pm pst then it gets overloaded and the 20min queue times arent worth

karmic tiger Jan 15, 2020, 9:07 PM

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My game keeps crashing when loading Reserve map. It makes it to creating loot pools and hard crashes to desktop

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It also crashes the BSG launcher, so it never detects the crash

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I've tried moving my files to a faster hard drive and also verified their integrity once they were there to make sure it copied correctly

swift tusk Jan 15, 2020, 9:16 PM

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When i go to download the game it just gives me a page that says "server not found" please help

bold wharf Jan 15, 2020, 9:22 PM

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48 hours since i open a ticket and still waiting

odd oriole Jan 15, 2020, 9:44 PM

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....

📎 unknown.png

stray remnant Jan 15, 2020, 9:52 PM

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@formal dagger opening screen but it doesn't freeze,it just load endlessly

formal dagger Jan 15, 2020, 9:56 PM

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@bold wharf
Tickets will take up to 10 business days for a response due to the massive influx of new tickets.
What's your particular issue though?

bold wharf Jan 15, 2020, 10:00 PM

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@formal dagger I bought the game 2 years ago, and now i log into my account and the game isnt in it

formal dagger Jan 15, 2020, 10:01 PM

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Can you DM me a picture of your profile page?

jovial nexus Jan 15, 2020, 10:02 PM

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do you need my e-mail though? ^^ it's an old one anyways 😒

stray remnant Jan 15, 2020, 10:05 PM

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@formal dagger hey sorry for the ping but I just try to reinstall the game

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And nothing happened

formal dagger Jan 15, 2020, 10:07 PM

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@stray remnant
No apologies needed. I'm on my way home, I'll be with you in a moment.

stray remnant Jan 15, 2020, 10:07 PM

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Alright thank you👌

charred sapphire Jan 15, 2020, 10:10 PM

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well there goes the market

mild orbit Jan 15, 2020, 10:10 PM

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HOLD UP GAMERS

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I BE GETTING ERROR CODES

charred sapphire Jan 15, 2020, 10:11 PM

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servers gotta die atleast once daily

mild orbit Jan 15, 2020, 10:11 PM

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📎 unknown.png

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the fuck is THIS

vivid briar Jan 15, 2020, 10:11 PM

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SAME HERE

📎 unknown.png

hot locust Jan 15, 2020, 10:12 PM

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same here

sullen wave Jan 15, 2020, 10:12 PM

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yep

charred sapphire Jan 15, 2020, 10:12 PM

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beta game is beta

sullen wave Jan 15, 2020, 10:12 PM

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same

mild socket Jan 15, 2020, 10:12 PM

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rip?

spare adder Jan 15, 2020, 10:12 PM

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Same error.

sullen wave Jan 15, 2020, 10:13 PM

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📎 unknown.png

glossy wing Jan 15, 2020, 10:13 PM

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📎 unknown.png

karmic grotto Jan 15, 2020, 10:13 PM

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i did a scav run and i exit but now it show me a loading menu

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what should i do

glossy wing Jan 15, 2020, 10:13 PM

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no one can do anything everyone is broke

languid cipher Jan 15, 2020, 10:14 PM

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just got an authorization error now i cant launch tarkov

karmic grotto Jan 15, 2020, 10:14 PM

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i hate this buggy game

ancient python Jan 15, 2020, 10:14 PM

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same.. had a fucking good scav run lol

vast vessel Jan 15, 2020, 10:14 PM

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launcher ded?

unique heath Jan 15, 2020, 10:14 PM

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you love it

karmic grotto Jan 15, 2020, 10:14 PM

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already lost like 1.5m only this week

spare adder Jan 15, 2020, 10:14 PM

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DDOSed?

languid cipher Jan 15, 2020, 10:15 PM

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what wrong with launcher>?

vivid briar Jan 15, 2020, 10:15 PM

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FIX servers dumb russians

tawny chasm Jan 15, 2020, 10:15 PM

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i got kicked out of gane wtf

kindred narwhal Jan 15, 2020, 10:15 PM

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servers are DEAD

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murdered

spare adder Jan 15, 2020, 10:15 PM

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Servers crashed.

kindred narwhal Jan 15, 2020, 10:15 PM

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Dimitry spilt his vodka on the server blades

humble pumice Jan 15, 2020, 10:15 PM

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☠️ ☠️ ☠️ ☠️ ☠️ ☠️ ☠️ ☠️

karmic grotto Jan 15, 2020, 10:15 PM

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also the website

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lol

vast vessel Jan 15, 2020, 10:16 PM

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damn it ivan i told you to stop drinking with the bottle over the top of the server box!

ancient python Jan 15, 2020, 10:16 PM

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i wonder if i lose my scav loot

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lmao

glossy wing Jan 15, 2020, 10:16 PM

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didnt the discord go down earlier?

formal dagger Jan 15, 2020, 10:16 PM

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Servers are exploding at the moment, it seems.

vast vessel Jan 15, 2020, 10:16 PM

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you lost the scav loot lol

karmic grotto Jan 15, 2020, 10:16 PM

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@ancient python yes

ancient python Jan 15, 2020, 10:16 PM

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greeeeat

vast vessel Jan 15, 2020, 10:17 PM

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yeah but did you get backend error 1000 after sucessfully depositing all your scav loot?

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none of which saved?

karmic grotto Jan 15, 2020, 10:17 PM

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i had 300k from interchange and i killed 7 scav but NOPE

ancient python Jan 15, 2020, 10:17 PM

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nah i extracted and crashed

real lodge Jan 15, 2020, 10:17 PM

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is EFT taking a poop now cant even get on the website

limpid inlet Jan 15, 2020, 10:18 PM

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Website works fine

real lodge Jan 15, 2020, 10:18 PM

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oh nevermind lol this chat is loaded with it

limpid inlet Jan 15, 2020, 10:18 PM

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but launcher is dead 😦

kindred narwhal Jan 15, 2020, 10:18 PM

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Its "just" north america

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dont worry guys

chrome blaze Jan 15, 2020, 10:19 PM

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does anyone know how to fix the 522 launcher error

kindred narwhal Jan 15, 2020, 10:19 PM

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a "small percentage of players are affected"

karmic grotto Jan 15, 2020, 10:19 PM

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i am Eu and i got it too

kindred narwhal Jan 15, 2020, 10:19 PM

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🧂

real lodge Jan 15, 2020, 10:19 PM

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https://tenor.com/view/the-office-gif-5377249

Tenor

sullen wave Jan 15, 2020, 10:19 PM

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my launcher just came back

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try it out again

real lodge Jan 15, 2020, 10:20 PM

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nope it dead

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and website for me too

sullen wave Jan 15, 2020, 10:20 PM

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guess i just lucked out, im back in game

real lodge Jan 15, 2020, 10:21 PM

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https://tenor.com/view/good-luck-sponge-bob-luck-gif-9339262

Tenor

Good Luck luck

▶ Play video

feral gull Jan 15, 2020, 10:21 PM

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wait the game just died

weak lichen Jan 15, 2020, 10:21 PM

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why are servers down

feral gull Jan 15, 2020, 10:21 PM

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so the whole game died?

humble pumice Jan 15, 2020, 10:21 PM

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It's opening for me but at profile data loading

vivid briar Jan 15, 2020, 10:21 PM

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My tarkov doesn’t start anymore anyone got any suggestions

feral gull Jan 15, 2020, 10:21 PM

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i got nothing

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i get his

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📎 unknown.png

ocean merlin Jan 15, 2020, 10:21 PM

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same

feral gull Jan 15, 2020, 10:21 PM

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nothing more wont start

real lodge Jan 15, 2020, 10:21 PM

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we all are

vivid briar Jan 15, 2020, 10:21 PM

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Fuck

feral gull Jan 15, 2020, 10:22 PM

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just finished a beast run on interchange

kindred narwhal Jan 15, 2020, 10:22 PM

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thier servers are 100% down

timber crest Jan 15, 2020, 10:22 PM

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same error bois

kindred narwhal Jan 15, 2020, 10:22 PM

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its not your isp

vivid briar Jan 15, 2020, 10:22 PM

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I hate it I just wanna play dann

kindred narwhal Jan 15, 2020, 10:22 PM

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its not your pc

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its thier servers

feral gull Jan 15, 2020, 10:22 PM

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er fuck lol shoreline

real lodge Jan 15, 2020, 10:22 PM

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https://tenor.com/view/sad-blackish-anthony-anderson-tears-upset-gif-4988274

Tenor

kindred narwhal Jan 15, 2020, 10:22 PM

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error 522

charred sapphire Jan 15, 2020, 10:22 PM

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bad account id?\

feral gull Jan 15, 2020, 10:22 PM

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same bro

kindred narwhal Jan 15, 2020, 10:22 PM

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thier website as well

vivid briar Jan 15, 2020, 10:22 PM

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Man big sad hits me

feral gull Jan 15, 2020, 10:22 PM

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no lol everyones game just shit

daring schooner Jan 15, 2020, 10:22 PM

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im getting 213 instead of 522

hot locust Jan 15, 2020, 10:22 PM

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launcher is back for me but wtf is this?

📎 unknown.png

feral gull Jan 15, 2020, 10:22 PM

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whats it say

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OOF

daring schooner Jan 15, 2020, 10:22 PM

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Im in now

vivid briar Jan 15, 2020, 10:22 PM

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I get nothing it just loads all the time

daring schooner Jan 15, 2020, 10:22 PM

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It just says error code 552

feral gull Jan 15, 2020, 10:22 PM

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im loading game now

daring schooner Jan 15, 2020, 10:23 PM

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and then it said error 213 and let me in

vivid briar Jan 15, 2020, 10:23 PM

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Fffffffuuck

charred sapphire Jan 15, 2020, 10:23 PM

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so are the servers going to die in 5 minutes again

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cause id rather not lose my gear

brisk grotto Jan 15, 2020, 10:23 PM

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working again for me, NW usa

timber crest Jan 15, 2020, 10:23 PM

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its working

feral gull Jan 15, 2020, 10:23 PM

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is the game starting up or actually working

karmic grotto Jan 15, 2020, 10:23 PM

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EU still dead

feral gull Jan 15, 2020, 10:23 PM

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lol they just got bombed

weak maple Jan 15, 2020, 10:23 PM

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not letting me boot from launcher

daring schooner Jan 15, 2020, 10:24 PM

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Im in game now but ill try loading into a raid

feral gull Jan 15, 2020, 10:24 PM

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derek i kept trying and game has started

kindred narwhal Jan 15, 2020, 10:24 PM

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ATTENTION SERVER REBOOT DETECTED