#community-support
1 messages · Page 504 of 1
@mild osprey seems you tagged me while you wanted to speak to someone else
oops lol
Any similar issues that push to mute on Discord doesn't work ingame?
i can't even play this game. it crashes every 30 seconds. it's crashed me and lost any loot i had mulitple times. had to scav to get something back, after like 3 days of crashing while playing just scav to regain my stuff, i get extracted and
it crashes. i lost my entire loot for the round
Whenever i try to load into a raid I crash... it also crashes my discord for some reason
yea it doesn't crash my discord but it crashes any other app thats open
sounds like unstable pc
because it should not crash whole pc
while i have crashes i will just boot up game again
its not my pc... it ONLY crashes my tarkov and my discord
I run other games that put more stress on pcs perfectly fine
WHERE CAN I REPORT CHEATINNG
I HAVE 2 PLAY INCLUDING MY SELF AND ANOTHER GUY THAT SOMEONE IS CHEATING I HAVE A SCREEN OF THE PERSON NAME
2 PLAYERS
when is new wipe?
!report
Hello @waxen tartan,
We do not take reports of cheaters here on discord.
In order to report a cheater, please record your game and post the video in this topic :
https://forum.escapefromtarkov.com/topic/98098-cheater-video-report-megathread/
Please refrain from accusing anyone here on discord to avoid provocations and conflicts.
Thank you!
I keep getting insurance returns but when I move it to my backpack it closes after a while with an error like "bad owner id" and everything disappears, but after a while the insurance shows up again and it seems to be getting more?
Has anyone else had this issue?
the only map i can play on is factory lmao
@primal ridge i have send a ticket on the website and send a mail to support@battlestategames.com but now 3 Days and no answer.
Hey, wondering if this is the correct place to ask for help regarding an upgrade on my preorder. Recently upgraded my account, and it -looks- like I've been charged. But the EFT website said payment failed, so I'm still considered a "Standard" account. Any help?
confirm on @coarse pine
confirm on @coarse pine
firstly, pm modmail for such things
can confirm the recent text
please pm modmail to continue this
The game will reset every 3 months?
New to the server, for some reason I cannot find the lfg channel, accepted the rules etc. not sure what else I have to do to get access to those channels
when are you fixing the serves , having massive lag ....
@lofty geode Usually longer
lag just cost all 5 of us our gear then .. ridiculous
Well help channel seems dead but I have problems getting access to all channels
@sullen dock Have you clicked the tick reaction in #521628660298678283?
Yep
Oh, lol, fixed now
Had to untick and tick again
I guess it is because I left the server before and rejoined, so the tick was still there but permissions were not
I'm trying to launch the game but it just keeps saying The application was unable to start properly. With the error code 0xc000009a
Still waiting on someone to advise how to fix Error 206? My email and password are 100% correct. I can sign into the main website and forums no problem but the launcher doesnt work?
When I try to launch the launcher I get a error about being unable to install .NET framework 2.6 or whatever
@mild osprey No I got the game for myself and my dad and the AI is the most bullshit ive ever seen
you mean they acsually shoot you for once and one tap you without lvl 4 armor?
I uploaded the clip one sec
AI can be extremely bullshit or extremely dumb, depends on luck and location
I was in a bush and they just aim botted him
Scav AI Aimbots dumb im in a bush and they see me from ages away
If it was shturman or his guard then no surprise they are sniper bosses
I looted them they are normal scavs
Oh rip
My dad played 2 games first one he got spawned killed by a scav 2nd was that clip fucking good way to start off
Dunno if woods is good for starters anyway xD
yeah factory has bad spawns for sure
I had some bullshit quest where I had to goto woods
Well, its not like you are FORCED to go there
When I start I either go straight factory for instant action, customs for quests, or shoreline for looting
If i want to progress I have to do it
i love shoreline
Yea it's nice and quiet and lots of loot
I dunno, I'd have prioritised getting someone used to the game, than any silly quests 😛
^
I needed xp so I can get to lv 5
You get XP by just... yknow, doing raids
Not much if you're bad
That's why I like shoreline starting out
And scav doesn't give xp so that doesn't help either
Well, if you are 'bad' you get no XP anywhere 😛
Also, you do get 1x XP when dying
Sooo
I'm not bad the games ai is bad
Again the AI is either 200iq or 10 iq, depends on luck and location
(and type)
Ye
I like this game but the AI is like the biggest thing that ruins it
It's really not that bad
The game or the ai?
ai
Ai
Is what he meant at least
I've never played a game with aim bot this dumb
Stay behind cover and try engaging close range
When the AI is 10 iq the games amazing but when they see me fucking prone in a bush from a mile away with some broken ak that's ridiculous
That bush you guys were in was maybe 100-200 meters away
Just means u need to git gud
An AK can hit those ranges
I am good my kd is like 3.2
No room for errors in tarkovsky
You can defend the AI all you want i don't think a single person deep down likes it
Have you ever been in an 700 + Yard open field ? You can see people no issues with naked eye
I was in a bush
When I hunt I am able to see moose 400 Yards away through thick and thin of trees and brush
AI is fair in game
Defend it all you want im getting a refund
Ok
Biggest blue ball of my life
K
@vivid briar Sorry you feel that way, but please be aware that BSG has stated they don't do refunds.
EFT isn't for everyone, very unforgiving game.
Fix their AI and I wouldn't get a refund
Any way to put a backup sight on the keymod cmrd handguard for aks?
It shows there a mount gear spot for sights
but can find one
ok i have a question,i bought this game for a friend but his pc cant handle it unfortunately ,can i refund it ?
@analog plover BSG has a no refund policy.
@vivid briar can't put a sight on the handguard itself with a cmrd
I have this weird issue where people shoot me but I simply do not hear any gunshots? It is quite random as well, I can always hear my gunshots, I just got killed by a scav, don't know if it was a player or ai but there were no gunshots?
someone help me find gas analyzer at factory?
then get access to pumping station with it?
@native frigate Go to interchange
@native frigate She says factory is a good place to loot but it isnt
alright, thank you
where at interchange should i look at?
Anywhere really
i'm like level 3 and only have one starter pistol left, don't know what i'm really doing. Kinda learned customs some
On the shelves in oli
The tech stores
So when do the support team look at issues with email auth errors? I’ve been waiting a week for a reply
I had to buy another copy to play the game with a gmail account
I’d least like to give my account to a friend if I can. PayPal dispute seems to be going nowhere
maps are on the wiki
@jagged kelp i have the same issue. Somehow they state that gmail is blocking emails from escapefromtarkov.com. Nothing configured and have a ticket raised with gmail who cant see a problem
I just want to switch to my secondary email account. you think i could get ANYONE from BSG to help me? I've tried discord, the forums, DM'd support guys on the forums, logged a ticket on the 26th of Jan with a standard "check spam" response.
i feel like ive been bashing my head against a brick wall for the last 2 weeks
@brisk bane i've sent a couple DMs on the forums. Any chance I could get 2 mins of your time?
please sir
Dumb
so i put antique teapot and lab keycard on flea market
wasn't selling so removed from flea market. Said item missing and now they disappeared and ragman didn't say they sold or gave me money?
Well...
hmm reshade
its hitman pro
so i restarted my game and it solved the issue, ragman had meh money
guess ill have to uninstall it again..
uninstall what
Hitman pro
anyone else have problems with download speeds trying to update the game? i havent played in a while so i have an update i gotta do, but is so slow
that's your internet Djmater
Stonks
@dense compass possibly a ISP issue, but sometimes servers just do weird shit
i think this might be the servers being wierd
im having a 3mb/s download rn..
I had over 20mb/s so idk man
got disconnected on this raid twice and barely made it to arrive on the extraction on the last few seconds and even though I got this result
@brisk bane Sorry to bother but can I ask you for help please
got disconnected on this raid twice and barely made it to arrive on the extraction on the last few seconds and even though I got this result
You cant imagine how frustrated I just got for that
I was the only single player inside resort and got everything on the main doors just to get kicked
I'm not asking you anything from that raid
that's not the point
what I'm just asking is to have a reliable environment to play the game
this is happening several times and it's just impossible to accept any excuse such is to say that it's from my end.
I have a 100mbs connection and that's much more then enough to run this game and the disconnections are occurring with to may people from brazilian community
we get between the wolf and the snake having to choose either the unreliable connection delivered from brazilian server or to play with 10x the ping of the other players on the raid
I trust on everyone's hard work there and I follow this game since it was announced in 2016~
this is acctualy the reason why I here writing all this things and I hope nobody get it from the wrong side
I just purchased the game. I installed the launcher on my windows ssd. I now want to change the game instal locations to my seperate game SSD. However, I'm receiving an error:
This folder does not contain the correct version of the game. Please check the specified installation path and try again.
What do I do?
And second question. I enabled Two Factor with the Google app, but the site doesnt give me backup codes. What if my phone breaks, i lose access to my accountm as i have no backup codes?
Having an issue prordering cant get past the age verification keeps saying something went wromg try again later
Regarding the install issue. I found it. I made an mistake myself. However, im still wondering about the two factor part and having no backup codes
Support, my apologies. I found it
Man am i slow today
I have no idea why all of a sudden since people are getting to buy the game this is the result... 6 minutes
..
Whoever plays @fallen hatch MPlayer games needs to have a static IP, have you got that at least?
@native frigate you find them online or if u want immersion like me u can get them from traders .. check the little Folder options "jhust for maps".. in the market.
however the map is broken as u zoom the game breaks\bugs it and u need to rely on external game immersion breaking sources... it's just a beta testing not a game yet. The problem is that all this interest now raising will just deny people consciousness and the production might decide to release.. as it happens for many other games that do not want to lose the momentum (money making main interest)..
Unfortunately these things are not known yet as the main stream doesn't explain anything and news outlets are payed by productions all over the world so ... just stay frosty...
how boring is to keep answering questions about my connection @vivid briar
I do have a static IP
what's next?
when is it going to be the time to assume the responsibility?
my text is preety clear when I say that's something happening with thounsands of people in SAM
Can anyone help me fix this please !!!
@vivid briar you lost all creditability once you said "mplayer games need to have a static ip"...
im getting disconnects sometimes which really make me suffer
i chose the servers with good ping
what can i do against?
shouldnt be
never had any probs unless someone uploads something
but thats not the case
i just get a disconnect which takes ages to happen but i notice cuz i cant loot
then i get into mainmenu and i cna back into the game unless i died
and everything is fine again
@vivid briar this channel here would be better for questions like that. Did you overclock your CPU?
Ok and no i did not overclock my CPU
@slow holly You the expert then
I love "these people" that actually come in interactive chats and start to stalk and throw mud at people with huge titles " you lost all credibility" ... hey, get a life.
is this the limit for how much i can send in or how many tickets are worked worked off weekly?
better pic
How many you can send.
ok good
lol i just got a response @feral gazelle
same shit that they poste in the forum. this is out of control lol. they have back end server issues that need to be fixed.
ye
i have no use for 2 accounts i asked for a code to give away and delete the account. lets see if they do that lol
it really sucks for peopel who cant afford to buy another and they are stuck in limbo.
ye, but then they will be stuck downloading for hours something that wouldnt take forever
Is there a way to sync local time to eft flea market timing? Some offers have a delay in different regions and thats how bots manage to buy things before our timer even goes to 0.
help?
Did you try restarting launcher/pc or manually setting a low ping server?
The basic stuff
it says MAJOR version\
tryed checking integrity?
whats goin on
am i the only one with connection issues?
6x in a row now
trying to rejoin a raid
what can I do?
Everything I'm transfering or moving becomes blinking as if processing
it's been like this for about 5 mins now
that means lag
is it lost in lagg forever or can I somehow force the client to continue transfering the items?
the items keep blinking and dont move?
yea
that's the server dropping
can't even move stuff around to make room for half the stuff still on my scav
😦
If I ALT+F4 on this screen, will it reconnect me to this screen?
cause if I click next it forfeits anything not transfered it says
yeah
if youre in raid, youll have a screen to reconnect
()in about 2 minutes count)
that couldnt happen
nah I'm not in the raid, i'm on the screen after extraction with your scav
where you move stuff over from scav to your own stash
you wont get it back if you alt f4
might work to just wait a little and it might fix itself
whats the item?
Bug - Posted here and on launcher
Insurance, due to crashing saying movement doesnt work I have now lost 4 M4A1's (Kitted) and 3 Gen4's, would be helpful if you fix your game 🙂 Cheers
Well it's been probably like 8 mins, it's some propatil, some meds and a 6b13 body armor
going back to kill and xp screen and then forward again doesn't do anything either
I'm just gonna alt+f4, because going forward just forfeits everything 100%
well I joined the server at 22:17 to ask about the issue
It's 22:35 now and it was still blinking
ideal*
i think it might just return you to the menu when you get the error.. :/
I didn't actually see an error though
it was all just blinking
and not completing transfer from scav inventory to stash
when i get that bug in my stash it usually takes 1-2 mins and then i get an error and gets returned to the main menu
well apparently it did transfer the thing that were stuck in transfer
but obviously the stuff couldn't transfer because I couldn't rearrange things is lost
which is just the body armor
and a scav vest
so meh
thanks for the input though @fallen hatch @valid trail
question: do messages with quest-rewards or quest-items (e.g. ms2000 marker) disappear from the trader-messages? if you leave the items and close, it says 'you will be able to return to this later' and no timer is running - but i have the feeling that i'm missing some rewards i 'kept for later'
is that possible or just my imagination?
why can i put 2 scopes on 1 weapon?
so you can have 1 scope for close range one for long, toggle between
in the language section i dont see my language
I'm trying to get away from Windows. Googling around it looks like the developers said running EFT in linux is fine; won't get you banned. Anyone have experience with this?
i need some help with an account problem, can an admin msg me or something please to sort out a problem with the game account
hi. just wondering. is nvidia freestyle bugged. dosent work here, cant even get experience to pop up ingame
restarted pc. hope that fixes it.. need my freestyle..
fuck, didnt fix it.. back to blurry, messed up color pallet
Sometimes my UI/Inventory gets stuck on screen and I can't do anything but restart the game to fix it
is this common?
Guys when I try to launch tarkov it just loads forever and the blue circle spinning around for over 2 hours non stop anyone know how to fix this? @ me so I can see
any1 know how to make your fps show all the time, when closing game and re opening it, it goes away and i have to redo the command in console
just bought the game, cant make it past the GET READY screen, anyone have any suggestions. (i already reinstalled)
I would assume it is server issues like normal now
i just wannna let ppl know, i ALT-Tabbed on accident.... went back and i was able to select stuff
lol
Hey I’m tryna accept the New Years gifts but when I put them in my inventory it says “228 ItemMoving bad owner Parma” then takes the gifts out of my stash. What the do I do?
Wtf is Unable to load ConsistencyInfo
I can't launch my game after being stuck on awaiting session start
i cant see any LFG stuff as a friend who invited me deatailed why?
@rough holly how do i get swosh in a customs chat?
im herer
Getting this error message, I’ve been playing for several day’s with no issue and then the game crashed. When I went to launch Tarkov I got this msg.
I uninstalled/reinstalled tarkov, and I am still getting the same message. Any help would be appreciated.
Anyone know a fix for the micro freezes - can only find shit from 2017 - rig - i7 8600k 1070 - 32gb ddr4 - 1tb m.2 nvme
Hypothetically speaking, IF I wanted to report someone, is there a way for staff to find out the username behind a scav player?
!report
Hello @teal rose,
We do not take reports of cheaters here on discord.
In order to report a cheater, please record your game and post the video in this topic :
https://forum.escapefromtarkov.com/topic/98098-cheater-video-report-megathread/
Please refrain from accusing anyone here on discord to avoid provocations and conflicts.
Thank you!
Can't hurt to report it there anyway.
Is there an official ETA on the server upgrade? I'm losing entire sets of gear and its out of my hands
Hey, my menus in game are being weird, if i try to search any loot in raid it wont let me search. Its almost like its clicking over and over again and never finishes. Also, in the flea market, if I click a drop down menu on the left itll open and close it over and over again until I click somewhere else. Never happened before and I didnt change any settings or keybinds.
Also I restarted many times and it still does the same thing
You can try to do an integrity check and clear your cache.
Wheres that at lol
Has anyone else lost their melee weapon? My red rebel is nowhere to be found
It's not in the "insured" list either, meaning it's not anywhere in my inventory
twice the time to find a raid compared to the second and the true is that you take much more then 10 minutes to find a raid. Some times it takes so long it makes you give up on playing it.. then when u finally get a raid it disconnects you insistently and if you want to run away from this unstable connection you have to play with other players that are 10x less ping than you..
Clearing cache and verify integrity didnt solve the issue. I cant even check settings to see if my click was set to continuous or something, the game is unplayable like this and im confused on why its happening
I don't know why but tarkov just isnt working now. The launcher works perfectly fine but when the gane launches it sits on a black screen permanently - my cursor is just a loading symbol and I can't interract with anything.
The integrity is fine and I just reinstalled it five hours ago.
I don't need any new updates either.
looking for a duo partner to run factory with
Hey my friend bought the game and it won't send the confirmation email
Ok what the fuck, I just have to run the game exe file on admin directly.
middle of raid, great loot, boom server lost connection
Ok. Ive narrowed down the issue that im having a little. It seems to be an issue with an interaction between my keyboard and tarkov. Whenever i clicked on a setting to rebind it, the keys showing up would cycle through "JB 0" to "JB 5". It looks like a macro of some sort is running, but I have no macros installed or anything like that. I cant even find out what "JB 0" to "JB 5" is in regards to a keybind.
screw this game and its devs
Hey man, don't say that.
anyone else not able to play online?
How do i unlock the voice channels
https://media.discordapp.net/attachments/575307847122812949/665363662588084225/image0.jpg?width=428&height=468 our clan's someone found diablo 3 hack can use tarkov marcket,(it's korean text) so we want to find and ban him
hy i wanted to look for a group or someone to play with and i was told there are voice channels for that but i dont see them. what am i doing wrong?
scroll down
i said Translated of this capture
Repost: Getting this error message, I’ve been playing for several day’s with no issue and then the game crashed. When I went to launch Tarkov I got this msg.
I uninstalled/reinstalled tarkov, and I am still getting the same message. Any help would be appreciated.
I see you're a cursed one like I am.
Dont worry everyone, theres literally no help to be found here lol
@sullen spoke did you restart the PC after unninstalling it? if not, unninstall it > restart the PC and then reinstall it (not from support, just a tip)
Where can we report team killing?
if i examine something in raid then i die, did i still examine it after i died?
Is ap sx best mp7 ammo?
!ammo
@rich fiber You should have backed out 10:27 ago
yea
Dont ever sit in matching for more than 5 min. Go to launcher and select more servers.
idk im getting insane queue right now too
Yeah, been trying to get into a PMC customs run for about 20 minutes now and nothing is fixing it. relaunch, select more servers, everything
@rich fiber how not? Where do you live?
anyone getting input string error? cant play at all
canada
shouldnt have any issues choosing some EU servers then
Select everything under 150 ping
hey guys, my pmc is saying i am heavily wounded but i just logged in after a few hours offline. any ideas?
Broken bone
how do i have a fracture after not playing for a couple of hours?
no shit sherlock. figured after a couple hours they would be healed.
Broken bones dont heal themselves. That is all. Haha
so instead of helping youll be a smartass. youre helpful asshole
Literally answered your question as simply as I could. How am I a smart ass? LOL
ngl thats some sjw shit right ther
question. if you buy the standard edition, can you upgrade to a different edition later on?
Whats the normal que time
@hollow spear Also yes you can, jsut go to where you bought it and it should say upgrade\
i can't access vc
Been trying to open the game since 9:00 CST. The .exe will run and the game is ‘open’ but it locks up my entire computer forcing a restart. I literally can’t start the game (as in get to the main menu)
repair files in the launcher
I can't get through the extract point military as a scav
The timer is going down, but nothing hgappens
I’ll do that once i’m restarted
Is it supposed to take more thna 10 mins to get into a game cause ive been sitting here with my friend and nothings happening. My server is on auto.
@jaunty frigate pls help me
give back item
@jaunty frigate
@jaunty frigate
@jaunty frigate
@jaunty frigate sir
give item
@jaunty frigate
give back item
@jaunty frigate
@jaunty frigate
Any reason why group queues are taking so long?
Servers are expensive?
hey does anyone know how to fix 201 client not authorized? havent been able to play for over a month
Your mom is expensive.
She is but you'd get more action outta' her than a 20 minute matchmaking screen
BETTER VALUE FRIEND
haha thank you sir
But seriously I think their servers must just be ... inadequate
literally not enough instances to spool up for the ## of players
Just an educated guess
Yeah you're probably right.
I uninstalled the game/launcher for the third time (after other error listed above)
And now, when I try to install the game, the download process goes all the way through (says 100% downloaded) and then I get another error message saying that the process is unable to finish downloading because the temp file is being used by another process”
And then it just restarts the download process at 0%
Any ideas guys? This has been super frustrating.
wait time...
Sorriy for a stupid question, how do i add friends
click messenger then top right "friends" then type the name and right click and add friends
@still wraith
anyone know how to fix this?
Why can’t I load into a raid
Any fix to the constant "Cannot move item" lost a bitcoin from a quest reward and a lot more due to it?
food / energy maybe?
@inland iron your left leg is fractured
time to bust out the splint
yeah thanks lol
Do stats (how many raids survived/kia, kills, runs through, etc...) get erased on wipe too or do they stay?
or is it just loot and level
on wipe your account gets reset
sometimes they'll do a soft wipe but that's pretty rare
Thanks!
How long is the response time from support? Cause the last ticket I opened was opened on the first and I haven't received any responses for that ticket or the ones I had made a few days before that. I haven't opened any new tickets since I created the one ten days ago and I've closed all of the previous ones. So just wondering how long I should wait to expect an answer, like two weeks?
is anyone else having trouble finding matches?
YEAP
can someone please help its taking atleast 7+ minutes to get ina game with my friend on any map
@short gyro
Supports average responce time is 5-6 days, however BSG as a whole was on holiday until the 7th since that's the end of russian christmas, combine that with the fact that they need to work on the server update AND they had to deal with a massive rush of users, it may have extended the support time by quite a bit.
anyone?
@vivid briar
Since it's the weekend, server population spikes and the server still haven't been upgraded, so it'll extend matching time considerably.
do you know any way I can avoid matching times of 7 minutes?
Besides trying to manually select servers and find low-pop ones, not really.
Shits taking ages its stupid
so try to go on servers with longest matchmaking times basically?
i figure it cant be that hard to update servers right?
basically.
You're grossly underestimating how hard it is to upgrade server infrastructure.
Thanks
lol
Having a little experiance in maintaining racks for offices, I can't imagine running servers for how Tarkov does things, since they have a Item server, Auth servers, and Game servers. At least from what I've seen, I may be wrong.
at this point the games breaking
thats alot
Tarkovs backend almost looks like a MMO
its been like this for about a week right?
It has, but you also have to consider the holiday thing I mentioned earlier, ontop of that unless they're making their own servers they have to work with third-parties to get their servers up and running.
So that further extends the upgrade turnaround time.
how long do you think it would take them to upgrade?
Good question, next question.
lol
this is become a bigger issue than it needs to be really
cant say its bsgs fault tho
its a really good game cant wait till the servers are upgraded
same
upgrade your servers
Because of his timing, that's kinda the reason the servers exploded.
His entire community adding to the games visibility
plus, streamers like xqc shroud etc
Ye.
and pestily gets 90k viewers on the average which is insane
BSG planned for the rush from the event
They didn't plan for everyone else picking up the game at the same time
thats kinda with every game i feel like tho
Burned by their own success, really.
true
But I remember someone doing the math
at minimum they made something like 450k USD, if the game gained 10k users and they all bought Standard, over the course of the drop.
but if you consider, i've been watching the server to keep track, I've been seeing at least half a dozen I'm new/just picked up the game messages every hour pretty regularly.
https://www.youtube.com/watch?v=NNj-uS62Prs please someone help
I've had this error for over a month
AND we've gained nearly 19k users in three weeks
mute the audio btw
holy
Hi all, someone know if support work today ?
I'm sorry, none of the support team members watch the Discord actively.
Yes but they're working today ?
They're working every buisiness day, when did you submit your ticket?
I have receive answer to my ticket 24h ago, I have send my answer 40 min later but any news since my answer
Ohhhhh. If they've responded, you should get your next answer within a few days.
since IDK if they work Saturdays.
OK thanks
@gaunt yoke
IDK if I've asked this, but can you send me a screenshot of your profile page? Ideally showing your transaction history and version?
im getting email not found when i try to log in
@formal dagger sent it
WTF fix the damn servers
yeah this is pretty gay
13-18 min wait time back out and try again fooking nothing
did you restart the game and went to select server to see if its on auto and if there are servers there
is there a way to change your nickname for this server?
is there a problem with the servers rn?
my entire squad just lagged out 3 times
in the same game
i had a similar problem that actually prevented me from logging back in for the last half hour
welp we keep reconnecting and it keeps lagging us out
that moment when they charge $120 for a version of the game but cant afford a decent server that isnt burning in africa

it always happens to me on shoreline....
I lost all my shit because they got trash ass servers
kinda annoying
yea fr
Not kinda
Its always happening
We are literally losing shit and this time its actually the games fault and not us being bad
has the servers been fixed yet?
Nope still sitting on a potato
at least yall can play the game
i cant find a match
try messing with the launchers "change server" function
you can also see your average que timer for your surrounding area
@silver zodiac i live in melbourne aussie
no on the launcher
above the play button you'll see "Change server" mess around with that and make sure everything is checked right or you can make it automatic
which i prefer
game bugged out when i extracted and i didnt get to transfer any of the loot i got as a scav
any one knows when will the Christmas tree be deleted?
your scav has fat loot lol
it said i was still in raid and then just quit to main menu
now my scav looks like that
try waiting for the timer and playing again
and i have none of that loot in my stash after the successful raid
i spawn in as that scav and look
great game
@sturdy acorn no
Hey can someone tell me how much ram customs uses? I think I'm having ram issues but idk how much its regularly uses for other people
why is my ping so high every game?
is the customer support super slow or what?
Think so, I've been waiting for support for a week now
It's because so many people bought the game in the sales apparently
they're super busy
me and a friend got disconnected from a match, upon re-connecting it kicks us back out.. what would happen to our character if we are unable to re-connect?
or.. what if the server went down.. do we lose everything?
yes
You'll get it back from insure if server went down
Hi, has anyone encountered the problem where you try to start the game and the game just loads infinitely?
I need urgent help.
I bought the game , i cant login. I even changed password and everything.
is the apple a day quest in the game yet?
I got 703 error when I clicked on it to accept
and now its gone
So i just bought a ssd and i wanted to install eft on in but i was wondering if i should download the launcher to my ssd aswell?
I would say, yes.
Is there a way to report people for botting?
anyway to get rid of the inspect GUI after exiting a weapon but it not closing fully?
@limpid inlet Black screen after clicking "Play" from Launcher or when going as Pmc/scav to a session?
After clicking play.Managed to fix it by deleting the cache manually though
Ok, I had that issue too and just had a workaround
what was your workaround @upbeat vault ?
Clearing cache and logging out and back in to windows helped on me.
wtf I'm transfering stuff from my insurance screen to my inventory
and I get a error message "bad message from owner" and it exits the screen
I was only halfway, wtf is that for bs
yea
and now I got it again on that stuff too
lost everything I transfered both times except like 3 items
absolute bullshit
yesterday everything liek didn't transfer when I was transfering stuff from my scav to inventory, was just blinking for 12 mins, then I alt f4d cause the game just wasn't doing anything
now this where I lose 120-200k worth of roubles due to shit servers
Is it always like this in teh weekends?
I didn't have this issues from monday to Thursday, it all started friday evening
Yea might be due to server load, dunno.
Is there like any kind of compensation you get for this kind of issues?
or do you just get the "it's a beta, deal with it"
I don't need good items or anything, I just want those items back or value in roubles really
Hey guys, I have recently gone back to EFT after buying it back in 2017, and I have some loading time problems, like it take me 4 to 7 min to load in any game, my pc isnt a beast ( rtx 2060 6gb, i5-6500 3.2gHz, 8gb RAM) Any known fix? (PS: I’m going to change that old ass CPU next month)
@buoyant sleet yesh but i mean every game for like 3 days straight while my buddies load in like 20 sec 
@molten topaz maybe they are in different server locations? atm there seems to be overload again... can't open or take anything in raid, can't walk without rubberbanding, can't extract, can't kill anyone. happened before on overload just before some servers die.
@molten topaz Is the game installed on SSD? That makes a huge difference versus a slow hdd
its 826 am u.s est. if the servers are overloaded now we are truly fucked today
@upbeat vault no me lord still on that fat hdd, but the thibg is none of my friends got ssd, we are all in the server and we live in the same town , 2 of us (me included) got the same internet provider, my friend with the shittiest bandwith load before all of us 🥺
But thanks y’all for the responses
Servers good rn?
Is the an apple a day quest bugged?
I couldn't accept it so i relaunched my game
now its gone
hey I've been trying to launch this game since last night my launcher has been stuck at 2mbps when i have 100 down. I tried almost every fix i could find but nothings worked. More importantly I finally managed to install it but I immediately got an error. I've also tried support tickets but nothing so far.
doubt
Should be okay, because you can downsample the resolution
and turn off shadows
I'm playing on 2k, but downsampled by 25% so that it's still better than 1080p and I'm always at 60fps
Because at pure 2k resolution with grass shadows my fps sometimes dips to 45-55 on a gtx1080ti
The grass shadows really taxing but totally not necessary
your card is double minimum specs and meets recommend specs for 1080p
So if your cpu and ram are at the same level you should be okay to play at 1080p
@upper elk
Yea recommended specs is i5/i7 and 8gb ram
You can always just take cheapest version of game, try it 30 mins, play with settings and if it's fine you can always upgrade edition later.
If you can't find a reasonable mix of performance and gfx then you can ask for a refund with a support ticket.
this is a video of it running on gtx 750 it doesnt look too good 😦
maybe i need to upgrade my card
It looks pretty playable to me, but that's up to you ofcourse
decent fps and doesn't look like total dogshit xD
also you have a better cpu
You can always upgrade gfx card later
game has optimized much since 2017 also
i run 1920x1440 with 1050 ti and amd ryzen 7 1800x at 50-60 fps
Yea, but dunno how easy they give it
You could make an account and ask support before you buy it
you gotta make account before you can buy the game anyway
I bought the big version of the game, but im missing alot of stuff that was actually advertised? Anyone know anything about this??
i got 100k roubles instead of the advertised 400k
im missing an ak
some mags
etc etc
Did you happen to buy it today or yesterday?
Well it's like
yeah i think thats it
You only get the differences between packages when you upgrade
This game won't work on 750ti
you don't get everything all over again
not worth wasting money on it
ah yeah i see
@stuck cypress he literally linked a vid showing it worked just fine
@real shoal i've got the exact same issue, i've made a support ticket and just need to wait for someone to get back to me apparently...
starter kit is 300k
@robust gorge 40fps when running around?
down to 20fps when fighting?
surer
very playable.
For a casual player thats fine
but i think it is weird to present the upgrade to me and then telling me what i would get if i didnt have base game, i feel like it is falsy advertised
its just not though
unless your a sweatlord or streamer, but his rig doesnt indicate either
@real shoal fortnite did it the same way, you are upgrading your existing kit, to a higher level for less money (you only pay the difference from current edition to new edition not full price)
If it would give everything all over every upgrade then everyone would buy base game and upgrade 3 times and have like 2 million roubles
okay thats fine, but if they display the upgrade form me and what i would get
i would expect to get it
and not get the difference
I don't know what the upgrade screen looks like
so I dunno if it shows that or not
Did it show the price difference at least?
Hmm personally I think it's a pretty weak case, the price difference would've been a good indication that you are really upgrading, only getting what you didnt have yet.
If you feel like things really are missing though you should make a support ticket
Cause in that case I'd be mad too
then why show me what you would get if i go from 0 to 100 instead of what i would ACTUALLY get, if you are showing me the upgrade
i dunno, maybe there was some text saying "you'll only get what you didnt have yet with your previous edition", I can't say for sure cause I dunno what the upgrade screen looks like, sorry.
Maybe EU trade commision would support you, but as they are russian they'd just remove your account and not give a refund without worries, so I wouldn't push it too hard
i mean i am fine with what i got, dont get me wrong, but i think you cant advertise it like this
i love the game
The real value is in the gamma container and the fully upgraded stash on start
thats why i bought it in the first place
the rest is like 20% of the value imo lol
yea same
I sold most mods and arnor after playing a few days, found the class 6 armor made me too slow for example and the guns I didn't want to use, I usually just run a sks or mosin and a paca armor
so all that loot is just like to bloat the price and list
I did try the armor offline
and sure it works well
but my god are you slow then
and turn slower too
thanks devs
Any updates on the linking of your game account to your Steam account? This is from the FAQ from 2015-12-30
haven't tried this one before after 3 fucking weeks
Smart devs
I wanna finish server setup but there is no English Language preference
Is there anyone i can send a report to
@gaunt yoke the support is a fucking joke
Can someone help me my game keeps crashing loading in to raid
But i Can reconnect fine
Error: package sent to server too big
Hey, my friend try to start the game in the first time and it stuck on loading screen.
Any suggestion?
Should i upgrade to 1050 ti from 750 ti ?
or is there not much difference between them
it should be a pretty good upgrade but the 1050 is still old
i am just worried that better gpus will draw much more power than the 750 ti
i would rather not have to upgrade my psu
i already upgraded it once
Which PSU?
a 1650 or 1660 would be a more modern budget card
and shouldn't require much from a PSU
my psu
like i dont want a graphics card that will draw much more power than the 750 ti if that makes sense
how many watts psu?
yo is it bannable for someone in your group to yoink your shit after you supossedly die to them
in ur group in voice
damnit
@knotty needle check your spam email, and make sure all bsg emails are whitelisted
i have
i did an email veri yesterday and immediately got it
I already refunded so it doesnt really matter
@upper elk a 750 / 1050 would barely run this game, you need a 1660 preferably a 2060/2070+ to run it effectively
@knotty needle so that might be why you havent gotten anything... also BSG doesnt do refunds... so if you did a chargeback... you definitely prolly wont get a response
anyone else getting random black screens on the inventory screen?
@slow holly when you perform a chargeback it is the company's job to provide proof that the product was delivered/as described, so they would have to respond to the dispute or else it would be in his favour
but he would probably lose the dispute as the ToS state no refunds and most countries don't have refund policies on digital products that have been used
@stoic narwhal not disputing anything you said, the only caveat to all of this is if BSG can prove that an email was sent... simple look from BSG perspective / provide the proof would absolve them of everything. However that is the conspiracy side and something i cannot speak authoritatively on.
I agree with you
I personally have had 50+ disputes
I have only lost a handful where the product actually didn't arrive
so yes, the dispute will not go through.
oh ive done several chargebacks against Amazon kekw, cause of items misrepresented lol
yeah but did you call your bank or did you call amazon?
American Express ftw
also, please don't dispute before you contact the company
it really fucks over the company
but ofc if they don't respond then go ahead
oh i always call Amazon first.. but then get the "oh well we didnt actually sell this to you, but we jus processed the payment on behalf of X company" and homie aint got time for that shit
next time tell them straight up you will call your bank and get a refund
they really don't want chargebacks
VISA will ban a payment provider if they consistently have above .5-1% chargebacks
cant remember AE
yeah i do that, then they say "well still nothing we can do" and then i call Amex and they do the chargeback... i provide all the evidence to Amex... then Amazon bans my Prime... and then i wait a week Amex says all good... and then my Prime gets unbanned... kinda sucks when wanting to watch Prime TV 😦
lmao
amazon really that draconian
guess VISA etc sucks their dick enough that they don't give a shit about chargebacks lmao
yep they "suspend your account for chargebacks"
but like for a small business like EFT the problem becomes more like
they HAVE to win
the chargeback
because otherwise they might be banned
so there is no way a chargeback goes through against BSG because of their policy
oh i kno, i used to do payment processing for a company and yeah if small company... no way to fight AMEX / Visa when breathing down your neck
@slow holly what about gtx 1650 ?
i mean i pretty much win every chargeback case
after providing tracking link that says the product is sent to the card owners adress
i remember once i had so high rep on ebay that if i refunded a payment it would be instant, no "refund request" just instantly back on my pp
so does anyone think that there is an actual issue with EFT emails from a SPF/reputation perspective? It seems like there are ALOT of people complaining about not receiving authorisation emails.
@upper elk think of it this way... EFT pretty much from an engine perspective is not optimized very well... (they have improved it tons, but not to AAA kinda expectations), with that said it's like a truck with a V8.... A 1/2x50 is comparable to a Peguot engine in a F350 truck...
i run pretty ok on 1060 with 70-80 fps on max settings
but my cpu is also pretty good
yeah the 1/2x60 is a decent card, but a x50 is basically a powerpoint kind of card with a few more CUDA cores enabled
idk maybe i will upgrade but this pc was never meant to be a gaming pc anyways
but guess it ended up becoming one 😉
@feral gazelle have you tried sending it again?
I waited 2 weeks before I sent my dispute. Didn’t get an email back or did I get a contact back on support ticket. I got my money back from the dispute.
you always get the money back instantly
@slow holly i dont get your car analogy lol
it takes like 2months to process a dispute
so unless they press accept dispute they will file a counter dispute
and then the bank will look at it
and if they decide it was unreasonable and against ToS the money will be returned
I mean I waited a month for the game lol
dorms v-ex is 7k, I had 10k and no more space, so extract took all 10k
that's expected, ya?
anyone else getting random black screens that cause a game crash on the inventory screen?
no
I got the money back got a gift card and used a gmail to start playing
it dropped the 3k on the ground i think
@upper elk small engine trying to move big truck (aka the game)
lol
wait you couldnt log in? @lavish crypt
ohh
then your dispute will most likely go through
i hope you told the cc/bank that was the case
cause then there is no doubt you win the dispute
I did even gave them photo proof of everything g
And the fact they didn’t contact me back in two weeks
yeah then there should be no problem
My dispute ends next week so we will see if I officially get it or not
whats this chat for?
of what
eft
my game wont install, does that call for support?
what is wrong?
errors keep popping up and when im done installing i need to "repair" it but it gets stuck at 100%
what is the error code
unpacking game files?
what?
can you screenshot it?
yeha but ill have to wait to get it again
Is there anything to fix random freezes and stutters in-game
Sometimes it is so disturbing and causes me to lose a lot of loot, guess have to wait till a new patch comes to fix it
you can mitigate it by tuning your settings
and not running heavy programs while playing
but you can't really remove them afaik
the download will take a while to ill message with screenshots in a bit
sure
Okay, thank you for your answer, I'll just lower the settings a little bit more
How long does it usually take for the moderators to respond a pm?
@stoic narwhal one of the errors popped up
it wont let me send screenshot in this chat though
Please hurry up and fix the servers!!! I just tried to pvp and everything was lagging and freezing!Cmon!
This is not a fun experience and the patience is getting low
same
I have no issues 9_6
check your servers
my servers are fine i had no problem before twitch drops
erros i dont care
gameplay has been fine on EU servers for me all day today
^
played all of them except labs today
ur lucky, i cant even download the game smh
whatever, i just a trully laggy awfull pvp experience and i didnt use to so
i understand its beta and all i am just a bit stressed out right now
yes
ok ill try it
oh ok
some people forget the game needs to extract first
so it needs almost double the size
i do have enough
ok ok
ill have to dm u on discord
yeah sure dont mind
wait ill just send it to the screenshots chat
go to #news-setup you can then post screenshots and stuff
also lfg chat
@feral sage wait are you still awake from the morning? lol
anyone know how long does it usually take for mods to respond to pm's?
@raw topaz Why yes?
nothing i am jealous
Only been awake for like
depends
uhhh 14h?
uhhh
@idle crag sometimes instant sometimes never depends what u wrote i guess
i dont think it matters
ok
just click reclick until your name goes blue and you open the chats
just been waiting over 24hrs so wanted to know if im going to get a msg back at all
sometimes bot stucks
Piachu they made an announcement about support maybe taking even 10 days
because they are overwhelmed
now what do i do
feelsbad
was your issue game related?
account
the mods here have no affiliation with BSG
you can say your problem here although if its account related dunno how much help you can get
opened a ticket but since the 27th it hasn't gotten anywhere really so was hoping to talk to someone without 3-4 between responses
boyster its not letting me send images
ahh alright too bad @stoic narwhal
you need to get pmc role
how do i do that
piachu maybe try sending a message to contact moderator top right? maybe probanly wont help
@raw topaz thats what i did
how do i get pmc role
you cant sent a support ticket from their website or launcher i am guessing?
@shadow turtle go to #521628660298678283 then click the accept thing at the bottom
i did
1 sec
sometimes the bot gets stucked try click unclick or wait a bit
@uneven grove can you help this guy
@raw topaz I sent one on the 27th of december and it takes days to respond and every response doesnt really help, feel like they are asking me the same question over and over again
ouch
so
@shadow turtle you can try dm a mod to get pmc role
Anyone else having crash problems since yesterday?
who
why the fuck am i putting 27 shots from an ak47u into someone with no armor
My game crashed now for the 5th time in 2 odays
and then getting 2 tapped by a mosin
shitty fucking ammo takes a mag to kill?
or desync
@stoic narwhal who do i need to massage for role
i am telling you pvp is full of desync right now i just died again behind cover
cant have a straight fight
im done with this game
pog
bullshit after bullshit
I had a gpu and tetriz, my game dc and when I tried to reconnect -> Server connections lost
I mean they deserve some more time to get it fixed but yeah patience is running low
Looks like im gonna drop tarkov for a while
We give them money and instead of buying server infrastructure they buy vodka
people lost a lot of stuff yesterday with the same problem adams
Yeah had the same shit yesterday aswell.
i just tried to pvp and the guy was faster than flash
bye#
@shadow turtle any mod try volkerfps
@stoic narwhal it might be working as administrator, gotten farther than i ever have without a error
@uneven grove YO
Does disabling fullscreen optimization always help or does it just work for some and makes it worse for others, I read some conflicting comments regarding it
k yeah error message is still there
hmm
<@&521631248536305664>
is it installed on same directory as launcher?
i mean drive
yeah
i messaged a mod but he said 1 thing than left
which left me with a different problem
why i can't put armor in my thicc items case? it cause an error and then a rollback
when i try to launch the game nothing happens. The launcher closes like its about to open the game but then my cursor just becomes a spinning circle?? the game icon even pops up
anyone know how to fix my issue where my game automatically scrolls down the window on the market after i refresh it
it just keeps auto scrolling down and i can't stop it unless i back out
Hey Battlestate
This is my 6th attempt to retrieve my account. Its been almost a week. Please, I just want to play the game. I don't know if my account got hacked or whatever but I have a new email and I don't have access to the old one. Please look into my case, I'm tired of waiting.
Привет Battlestate,
Это моя шестая попытка восстановить мой аккаунт. Прошло почти неделю. Пожалуйста, я просто хочу поиграть в игру. Я не знаю, был ли взломан мой аккаунт или что-то еще, но у меня есть новое электронное письмо, и на Пожалуйста, посмотрите на мое дело, я устал ждать.
My login is AmilNyroc
