#community-support

1 messages · Page 504 of 1

vivid briar
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I thought... 💩

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Ok thanks !

prime pewter
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@mild osprey seems you tagged me while you wanted to speak to someone else

mild osprey
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oops lol

lone wyvern
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Any similar issues that push to mute on Discord doesn't work ingame?

small skiff
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i can't even play this game. it crashes every 30 seconds. it's crashed me and lost any loot i had mulitple times. had to scav to get something back, after like 3 days of crashing while playing just scav to regain my stuff, i get extracted and

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it crashes. i lost my entire loot for the round

rugged fox
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Whenever i try to load into a raid I crash... it also crashes my discord for some reason

small skiff
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yea it doesn't crash my discord but it crashes any other app thats open

mild osprey
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sounds like unstable pc

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because it should not crash whole pc

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while i have crashes i will just boot up game again

rugged fox
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its not my pc... it ONLY crashes my tarkov and my discord

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I run other games that put more stress on pcs perfectly fine

dusky thicket
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WHERE CAN I REPORT CHEATINNG

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I HAVE 2 PLAY INCLUDING MY SELF AND ANOTHER GUY THAT SOMEONE IS CHEATING I HAVE A SCREEN OF THE PERSON NAME

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2 PLAYERS

coral kiln
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when is new wipe?

waxen tartan
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!report

wise hullBOT
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Hello @waxen tartan,

We do not take reports of cheaters here on discord.
In order to report a cheater, please record your game and post the video in this topic :

https://forum.escapefromtarkov.com/topic/98098-cheater-video-report-megathread/

Please refrain from accusing anyone here on discord to avoid provocations and conflicts.
Thank you!

crude plover
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I keep getting insurance returns but when I move it to my backpack it closes after a while with an error like "bad owner id" and everything disappears, but after a while the insurance shows up again and it seems to be getting more?
Has anyone else had this issue?

rugged fox
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the only map i can play on is factory lmao

burnt moss
quick current
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Hey, wondering if this is the correct place to ask for help regarding an upgrade on my preorder. Recently upgraded my account, and it -looks- like I've been charged. But the EFT website said payment failed, so I'm still considered a "Standard" account. Any help?

sudden robin
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He then left the chat

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after getting extract

fierce ember
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confirm on @coarse pine

slow otter
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confirm on @coarse pine

pastel girder
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firstly, pm modmail for such things

muted field
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can confirm the recent text

pastel girder
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please pm modmail to continue this

lofty geode
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The game will reset every 3 months?

wide wasp
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New to the server, for some reason I cannot find the lfg channel, accepted the rules etc. not sure what else I have to do to get access to those channels

spice comet
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when are you fixing the serves , having massive lag ....

pastel girder
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@lofty geode Usually longer

spice comet
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lag just cost all 5 of us our gear then .. ridiculous

sullen dock
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Well help channel seems dead but I have problems getting access to all channels

mental anvil
sullen dock
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Yep

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Oh, lol, fixed now

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Had to untick and tick again

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I guess it is because I left the server before and rejoined, so the tick was still there but permissions were not

desert tartan
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I'm trying to launch the game but it just keeps saying The application was unable to start properly. With the error code 0xc000009a

fathom raven
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Still waiting on someone to advise how to fix Error 206? My email and password are 100% correct. I can sign into the main website and forums no problem but the launcher doesnt work?

devout grail
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When I try to launch the launcher I get a error about being unable to install .NET framework 2.6 or whatever

vivid briar
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@mild osprey No I got the game for myself and my dad and the AI is the most bullshit ive ever seen

mild osprey
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you mean they acsually shoot you for once and one tap you without lvl 4 armor?

vivid briar
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I uploaded the clip one sec

devout grail
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AI can be extremely bullshit or extremely dumb, depends on luck and location

vivid briar
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I was in a bush and they just aim botted him

devout grail
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If it was shturman or his guard then no surprise they are sniper bosses

vivid briar
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I looted them they are normal scavs

devout grail
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Oh rip

vivid briar
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My dad played 2 games first one he got spawned killed by a scav 2nd was that clip fucking good way to start off

feral sage
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Dunno if woods is good for starters anyway xD

mild osprey
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yeah factory has bad spawns for sure

vivid briar
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I had some bullshit quest where I had to goto woods

feral sage
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Well, its not like you are FORCED to go there

devout grail
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When I start I either go straight factory for instant action, customs for quests, or shoreline for looting

vivid briar
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If i want to progress I have to do it

mild osprey
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i love shoreline

devout grail
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Yea it's nice and quiet and lots of loot

feral sage
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I dunno, I'd have prioritised getting someone used to the game, than any silly quests 😛

devout grail
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^

vivid briar
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I needed xp so I can get to lv 5

feral sage
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You get XP by just... yknow, doing raids

vivid briar
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Not much if you're bad

devout grail
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That's why I like shoreline starting out

vivid briar
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And scav doesn't give xp so that doesn't help either

feral sage
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Well, if you are 'bad' you get no XP anywhere 😛

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Also, you do get 1x XP when dying

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Sooo

vivid briar
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I'm not bad the games ai is bad

feral sage
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shrugs
It is bad, yes. I die more to players than AI

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❤️

devout grail
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Again the AI is either 200iq or 10 iq, depends on luck and location

feral sage
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(and type)

devout grail
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Ye

vivid briar
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I like this game but the AI is like the biggest thing that ruins it

devout grail
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It's really not that bad

vivid briar
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The game or the ai?

feral sage
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ai

devout grail
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Ai

feral sage
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Is what he meant at least

vivid briar
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I've never played a game with aim bot this dumb

devout grail
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Stay behind cover and try engaging close range

vivid briar
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When the AI is 10 iq the games amazing but when they see me fucking prone in a bush from a mile away with some broken ak that's ridiculous

devout grail
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That bush you guys were in was maybe 100-200 meters away

white frigate
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Just means u need to git gud

devout grail
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An AK can hit those ranges

white frigate
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Stop playing like call of Booty

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Bullets kill

vivid briar
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I am good my kd is like 3.2

white frigate
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No room for errors in tarkovsky

vivid briar
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You can defend the AI all you want i don't think a single person deep down likes it

white frigate
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I do

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AI arent incompetent in this game

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Poses a real threat

vivid briar
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Yeah aim bot

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Real realistic getting shot through a wall

white frigate
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Have you ever been in an 700 + Yard open field ? You can see people no issues with naked eye

vivid briar
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I was in a bush

white frigate
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When I hunt I am able to see moose 400 Yards away through thick and thin of trees and brush

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AI is fair in game

vivid briar
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Defend it all you want im getting a refund

devout grail
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Ok

vivid briar
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Biggest blue ball of my life

devout grail
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K

uneven grove
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@vivid briar Sorry you feel that way, but please be aware that BSG has stated they don't do refunds.

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EFT isn't for everyone, very unforgiving game.

vivid briar
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Fix their AI and I wouldn't get a refund

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Any way to put a backup sight on the keymod cmrd handguard for aks?

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It shows there a mount gear spot for sights

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but can find one

analog plover
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ok i have a question,i bought this game for a friend but his pc cant handle it unfortunately ,can i refund it ?

stuck totem
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not getting the pop up for lfg

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went through setup and rules?

uneven grove
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@analog plover BSG has a no refund policy.

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@vivid briar can't put a sight on the handguard itself with a cmrd

vivid briar
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I have this weird issue where people shoot me but I simply do not hear any gunshots? It is quite random as well, I can always hear my gunshots, I just got killed by a scav, don't know if it was a player or ai but there were no gunshots?

native frigate
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someone help me find gas analyzer at factory?

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then get access to pumping station with it?

vivid briar
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@native frigate Go to interchange

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@native frigate She says factory is a good place to loot but it isnt

native frigate
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alright, thank you

vivid briar
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I spent 300 hours trying to get one

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First interchange run i found one

native frigate
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where at interchange should i look at?

vivid briar
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Anywhere really

native frigate
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i'm like level 3 and only have one starter pistol left, don't know what i'm really doing. Kinda learned customs some

vivid briar
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On the shelves in oli

uneven grove
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IDEA and Oli have them, look in duffel bags too.

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And filing cabinets actually

vivid briar
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The tech stores

native frigate
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where do i find a map for interchange

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to know where to extract?

jagged kelp
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So when do the support team look at issues with email auth errors? I’ve been waiting a week for a reply

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I had to buy another copy to play the game with a gmail account

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I’d least like to give my account to a friend if I can. PayPal dispute seems to be going nowhere

spring heath
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maps are on the wiki

feral gazelle
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@jagged kelp i have the same issue. Somehow they state that gmail is blocking emails from escapefromtarkov.com. Nothing configured and have a ticket raised with gmail who cant see a problem

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I just want to switch to my secondary email account. you think i could get ANYONE from BSG to help me? I've tried discord, the forums, DM'd support guys on the forums, logged a ticket on the 26th of Jan with a standard "check spam" response.

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i feel like ive been bashing my head against a brick wall for the last 2 weeks

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@brisk bane i've sent a couple DMs on the forums. Any chance I could get 2 mins of your time?

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please sir

elfin notch
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anyone get email not found

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when they try to log in

feral gazelle
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occasionally

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just retry

vivid briar
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Dumb

native frigate
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so i put antique teapot and lab keycard on flea market

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wasn't selling so removed from flea market. Said item missing and now they disappeared and ragman didn't say they sold or gave me money?

ornate matrix
obsidian salmon
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hmm reshade

ornate matrix
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its hitman pro

native frigate
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so i restarted my game and it solved the issue, ragman had meh money

ornate matrix
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guess ill have to uninstall it again..

obsidian salmon
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uninstall what

ornate matrix
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Hitman pro

dense compass
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anyone else have problems with download speeds trying to update the game? i havent played in a while so i have an update i gotta do, but is so slow

native frigate
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that's your internet Djmater

dense compass
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cant be

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i connected up a VPN and my speeds increased

ornate matrix
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Stonks

glacial vortex
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@dense compass possibly a ISP issue, but sometimes servers just do weird shit

dense compass
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i think this might be the servers being wierd

ornate matrix
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im having a 3mb/s download rn..

glacial vortex
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I had over 20mb/s so idk man

fallen hatch
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got disconnected on this raid twice and barely made it to arrive on the extraction on the last few seconds and even though I got this result

turbid dagger
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@brisk bane Sorry to bother but can I ask you for help please

fallen hatch
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got disconnected on this raid twice and barely made it to arrive on the extraction on the last few seconds and even though I got this result
You cant imagine how frustrated I just got for that
I was the only single player inside resort and got everything on the main doors just to get kicked
I'm not asking you anything from that raid
that's not the point
what I'm just asking is to have a reliable environment to play the game
this is happening several times and it's just impossible to accept any excuse such is to say that it's from my end.
I have a 100mbs connection and that's much more then enough to run this game and the disconnections are occurring with to may people from brazilian community
we get between the wolf and the snake having to choose either the unreliable connection delivered from brazilian server or to play with 10x the ping of the other players on the raid
I trust on everyone's hard work there and I follow this game since it was announced in 2016~
this is acctualy the reason why I here writing all this things and I hope nobody get it from the wrong side

fast spear
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I just purchased the game. I installed the launcher on my windows ssd. I now want to change the game instal locations to my seperate game SSD. However, I'm receiving an error:

This folder does not contain the correct version of the game. Please check the specified installation path and try again.

What do I do?

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And second question. I enabled Two Factor with the Google app, but the site doesnt give me backup codes. What if my phone breaks, i lose access to my accountm as i have no backup codes?

sand gull
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Having an issue prordering cant get past the age verification keeps saying something went wromg try again later

fast spear
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Regarding the install issue. I found it. I made an mistake myself. However, im still wondering about the two factor part and having no backup codes

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Support, my apologies. I found it

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Man am i slow today

vivid briar
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I have no idea why all of a sudden since people are getting to buy the game this is the result... 6 minutes

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Whoever plays @fallen hatch MPlayer games needs to have a static IP, have you got that at least?

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@native frigate you find them online or if u want immersion like me u can get them from traders .. check the little Folder options "jhust for maps".. in the market.
however the map is broken as u zoom the game breaks\bugs it and u need to rely on external game immersion breaking sources... it's just a beta testing not a game yet. The problem is that all this interest now raising will just deny people consciousness and the production might decide to release.. as it happens for many other games that do not want to lose the momentum (money making main interest)..

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Unfortunately these things are not known yet as the main stream doesn't explain anything and news outlets are payed by productions all over the world so ... just stay frosty...

fallen hatch
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how boring is to keep answering questions about my connection @vivid briar

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I do have a static IP

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what's next?

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when is it going to be the time to assume the responsibility?

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my text is preety clear when I say that's something happening with thounsands of people in SAM

turbid dagger
slow holly
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@vivid briar you lost all creditability once you said "mplayer games need to have a static ip"...

still wedge
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Stitches120
#1672 is being very disruptive in multiple channels

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thank you

small matrix
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im getting disconnects sometimes which really make me suffer
i chose the servers with good ping
what can i do against?

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shouldnt be
never had any probs unless someone uploads something
but thats not the case
i just get a disconnect which takes ages to happen but i notice cuz i cant loot
then i get into mainmenu and i cna back into the game unless i died
and everything is fine again

teal rose
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@vivid briar this channel here would be better for questions like that. Did you overclock your CPU?

vivid briar
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Ok and no i did not overclock my CPU

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@slow holly You the expert then
I love "these people" that actually come in interactive chats and start to stalk and throw mud at people with huge titles " you lost all credibility" ... hey, get a life.

analog lichen
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is this the limit for how much i can send in or how many tickets are worked worked off weekly?

teal rose
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How many you can send.

analog lichen
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ok good

jagged kelp
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lol i just got a response @feral gazelle

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same shit that they poste in the forum. this is out of control lol. they have back end server issues that need to be fixed.

dense compass
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ye

jagged kelp
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i have no use for 2 accounts i asked for a code to give away and delete the account. lets see if they do that lol

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it really sucks for peopel who cant afford to buy another and they are stuck in limbo.

dense compass
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ye, but then they will be stuck downloading for hours something that wouldnt take forever

vivid briar
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uhhh

sour galleon
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Is there a way to sync local time to eft flea market timing? Some offers have a delay in different regions and thats how bots manage to buy things before our timer even goes to 0.

vivid briar
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help?

sour galleon
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Did you try restarting launcher/pc or manually setting a low ping server?

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The basic stuff

vivid briar
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it says MAJOR version\

dense compass
vivid briar
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ye

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i did i get a new update

valid trail
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whats goin on

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am i the only one with connection issues?

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6x in a row now

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trying to rejoin a raid

robust gorge
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what can I do?
Everything I'm transfering or moving becomes blinking as if processing

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it's been like this for about 5 mins now

fallen hatch
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that means lag

robust gorge
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is it lost in lagg forever or can I somehow force the client to continue transfering the items?

fallen hatch
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the items keep blinking and dont move?

robust gorge
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yea

fallen hatch
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that's the server dropping

robust gorge
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can't even move stuff around to make room for half the stuff still on my scav

fallen hatch
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U__U

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tha's happening everyday on SAM server

robust gorge
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😦

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If I ALT+F4 on this screen, will it reconnect me to this screen?

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cause if I click next it forfeits anything not transfered it says

fallen hatch
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yeah

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if youre in raid, youll have a screen to reconnect

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()in about 2 minutes count)

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that couldnt happen

robust gorge
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nah I'm not in the raid, i'm on the screen after extraction with your scav

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where you move stuff over from scav to your own stash

fallen hatch
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hmmm

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then I dont know if u gonna get this screen back again

valid trail
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you wont get it back if you alt f4

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might work to just wait a little and it might fix itself

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whats the item?

silk wren
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Bug - Posted here and on launcher

Insurance, due to crashing saying movement doesnt work I have now lost 4 M4A1's (Kitted) and 3 Gen4's, would be helpful if you fix your game 🙂 Cheers

robust gorge
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Well it's been probably like 8 mins, it's some propatil, some meds and a 6b13 body armor

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going back to kill and xp screen and then forward again doesn't do anything either

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I'm just gonna alt+f4, because going forward just forfeits everything 100%

fallen hatch
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sad

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what if u just wait a bit?

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not the aideal.. but minding on keep ur stuff

robust gorge
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well I joined the server at 22:17 to ask about the issue
It's 22:35 now and it was still blinking

fallen hatch
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ideal*

valid trail
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i think it might just return you to the menu when you get the error.. :/

robust gorge
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I didn't actually see an error though

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it was all just blinking

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and not completing transfer from scav inventory to stash

valid trail
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when i get that bug in my stash it usually takes 1-2 mins and then i get an error and gets returned to the main menu

robust gorge
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well apparently it did transfer the thing that were stuck in transfer

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but obviously the stuff couldn't transfer because I couldn't rearrange things is lost

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which is just the body armor

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and a scav vest

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so meh

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thanks for the input though @fallen hatch @valid trail

vivid briar
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question: do messages with quest-rewards or quest-items (e.g. ms2000 marker) disappear from the trader-messages? if you leave the items and close, it says 'you will be able to return to this later' and no timer is running - but i have the feeling that i'm missing some rewards i 'kept for later'
is that possible or just my imagination?

upbeat thunder
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why can i put 2 scopes on 1 weapon?

signal rain
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so you can have 1 scope for close range one for long, toggle between

vivid briar
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ctrl-rmb for toggling

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Fix bots

mortal perch
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in the language section i dont see my language

eager relic
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I'm trying to get away from Windows. Googling around it looks like the developers said running EFT in linux is fine; won't get you banned. Anyone have experience with this?

hard lion
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i need some help with an account problem, can an admin msg me or something please to sort out a problem with the game account

robust spire
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hi. just wondering. is nvidia freestyle bugged. dosent work here, cant even get experience to pop up ingame

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restarted pc. hope that fixes it.. need my freestyle..

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fuck, didnt fix it.. back to blurry, messed up color pallet

ancient inlet
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Sometimes my UI/Inventory gets stuck on screen and I can't do anything but restart the game to fix it

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is this common?

cedar kestrel
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Guys when I try to launch tarkov it just loads forever and the blue circle spinning around for over 2 hours non stop anyone know how to fix this? @ me so I can see

burnt agate
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any1 know how to make your fps show all the time, when closing game and re opening it, it goes away and i have to redo the command in console

compact matrix
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Servers back at it again...

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can't even join factory, 10 minute matchings

past igloo
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just bought the game, cant make it past the GET READY screen, anyone have any suggestions. (i already reinstalled)

compact matrix
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I would assume it is server issues like normal now

past igloo
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i just wannna let ppl know, i ALT-Tabbed on accident.... went back and i was able to select stuff

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lol

sour flicker
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Hey I’m tryna accept the New Years gifts but when I put them in my inventory it says “228 ItemMoving bad owner Parma” then takes the gifts out of my stash. What the do I do?

modern shale
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Wtf is Unable to load ConsistencyInfo

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I can't launch my game after being stuck on awaiting session start

rough holly
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i cant see any LFG stuff as a friend who invited me deatailed why?

modern shale
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Now it worked for no reason

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Great

spring fable
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@rough holly how do i get swosh in a customs chat?

rough holly
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im herer

sullen spoke
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Getting this error message, I’ve been playing for several day’s with no issue and then the game crashed. When I went to launch Tarkov I got this msg.

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I uninstalled/reinstalled tarkov, and I am still getting the same message. Any help would be appreciated.

vale sedge
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Anyone know a fix for the micro freezes - can only find shit from 2017 - rig - i7 8600k 1070 - 32gb ddr4 - 1tb m.2 nvme

low sequoia
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Hypothetically speaking, IF I wanted to report someone, is there a way for staff to find out the username behind a scav player?

teal rose
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!report

wise hullBOT
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Hello @teal rose,

We do not take reports of cheaters here on discord.
In order to report a cheater, please record your game and post the video in this topic :

https://forum.escapefromtarkov.com/topic/98098-cheater-video-report-megathread/

Please refrain from accusing anyone here on discord to avoid provocations and conflicts.
Thank you!

teal rose
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Can't hurt to report it there anyway.

little wedge
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Is there an official ETA on the server upgrade? I'm losing entire sets of gear and its out of my hands

cobalt fox
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Hey, my menus in game are being weird, if i try to search any loot in raid it wont let me search. Its almost like its clicking over and over again and never finishes. Also, in the flea market, if I click a drop down menu on the left itll open and close it over and over again until I click somewhere else. Never happened before and I didnt change any settings or keybinds.

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Also I restarted many times and it still does the same thing

teal rose
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You can try to do an integrity check and clear your cache.

cobalt fox
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Wheres that at lol

teal rose
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In the launcher.

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There is a little dropdown menu near your username.

cobalt fox
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Makes sense, thanks

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Will post again if it doesnt work lol

analog oasis
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Has anyone else lost their melee weapon? My red rebel is nowhere to be found

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It's not in the "insured" list either, meaning it's not anywhere in my inventory

fallen hatch
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twice the time to find a raid compared to the second and the true is that you take much more then 10 minutes to find a raid. Some times it takes so long it makes you give up on playing it.. then when u finally get a raid it disconnects you insistently and if you want to run away from this unstable connection you have to play with other players that are 10x less ping than you..

cobalt fox
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Clearing cache and verify integrity didnt solve the issue. I cant even check settings to see if my click was set to continuous or something, the game is unplayable like this and im confused on why its happening

tawny notch
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I don't know why but tarkov just isnt working now. The launcher works perfectly fine but when the gane launches it sits on a black screen permanently - my cursor is just a loading symbol and I can't interract with anything.

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The integrity is fine and I just reinstalled it five hours ago.

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I don't need any new updates either.

marble nacelle
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looking for a duo partner to run factory with

mystic aurora
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Hey my friend bought the game and it won't send the confirmation email

tawny notch
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Ok what the fuck, I just have to run the game exe file on admin directly.

compact matrix
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middle of raid, great loot, boom server lost connection

cobalt fox
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Ok. Ive narrowed down the issue that im having a little. It seems to be an issue with an interaction between my keyboard and tarkov. Whenever i clicked on a setting to rebind it, the keys showing up would cycle through "JB 0" to "JB 5". It looks like a macro of some sort is running, but I have no macros installed or anything like that. I cant even find out what "JB 0" to "JB 5" is in regards to a keybind.

compact matrix
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screw this game and its devs

tawny notch
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Hey man, don't say that.

mystic aurora
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Or at least he can't find it

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Anyone else have this issue?

compact matrix
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french, ya, I will

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its true

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everyone knows it

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all think it

vivid briar
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anyone else not able to play online?

dry cliff
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How do i unlock the voice channels

ashen wigeon
vivid briar
ashen wigeon
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diablo helper can use tarkov market.

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so i buyed gamma pouch

#

(i'm korean too)

rough ravine
#

hy i wanted to look for a group or someone to play with and i was told there are voice channels for that but i dont see them. what am i doing wrong?

vivid briar
#

scroll down

ashen wigeon
#

i said Translated of this capture

sullen spoke
#

Repost: Getting this error message, I’ve been playing for several day’s with no issue and then the game crashed. When I went to launch Tarkov I got this msg.

#

I uninstalled/reinstalled tarkov, and I am still getting the same message. Any help would be appreciated.

tawny notch
#

I see you're a cursed one like I am.

cobalt fox
#

Dont worry everyone, theres literally no help to be found here lol

fallen hatch
#

@sullen spoke did you restart the PC after unninstalling it? if not, unninstall it > restart the PC and then reinstall it (not from support, just a tip)

sullen spoke
#

Yes I did

#

Didn’t work unfortunately

radiant owl
#

Where can we report team killing?

copper heath
#

if i examine something in raid then i die, did i still examine it after i died?

vivid briar
#

Is ap sx best mp7 ammo?

thick igloo
#

!ammo

wise hullBOT
rich fiber
#

anyone else getting long q tyimes

low sequoia
#

@rich fiber You should have backed out 10:27 ago

vivid briar
#

yea

low sequoia
#

Dont ever sit in matching for more than 5 min. Go to launcher and select more servers.

molten yarrow
#

idk im getting insane queue right now too

rich fiber
#

launcher doesnt let me select more servers

#

lmao

wispy haven
#

Yeah, been trying to get into a PMC customs run for about 20 minutes now and nothing is fixing it. relaunch, select more servers, everything

marsh bluff
#

guys

#

accepting rules isnt working

low sequoia
#

@rich fiber how not? Where do you live?

vivid briar
#

anyone getting input string error? cant play at all

rich fiber
#

canada

low sequoia
#

shouldnt have any issues choosing some EU servers then

#

Select everything under 150 ping

glacial snow
#

hey guys, my pmc is saying i am heavily wounded but i just logged in after a few hours offline. any ideas?

low sequoia
#

Broken bone

glacial snow
#

how do i have a fracture after not playing for a couple of hours?

low sequoia
#

Because broken bones dont heal themselves?

#

LOL

glacial snow
#

no shit sherlock. figured after a couple hours they would be healed.

low sequoia
#

Broken bones dont heal themselves. That is all. Haha

glacial snow
#

so instead of helping youll be a smartass. youre helpful asshole

low sequoia
#

Literally answered your question as simply as I could. How am I a smart ass? LOL

rich fiber
#

ngl thats some sjw shit right ther

hollow spear
#

question. if you buy the standard edition, can you upgrade to a different edition later on?

pale drum
hearty quest
#

Whats the normal que time

#

@hollow spear Also yes you can, jsut go to where you bought it and it should say upgrade\

fresh pecan
#

i can't access vc

olive root
#

Been trying to open the game since 9:00 CST. The .exe will run and the game is ‘open’ but it locks up my entire computer forcing a restart. I literally can’t start the game (as in get to the main menu)

thick igloo
#

repair files in the launcher

upbeat lynx
#

I can't get through the extract point military as a scav

#

The timer is going down, but nothing hgappens

thick igloo
#

integrity check

olive root
#

I’ll do that once i’m restarted

hearty quest
#

Is it supposed to take more thna 10 mins to get into a game cause ive been sitting here with my friend and nothings happening. My server is on auto.

worthy agate
#

@jaunty frigate pls help me

#

give back item

#

@jaunty frigate

#

@jaunty frigate

#

@jaunty frigate

#

@jaunty frigate sir

#

give item

#

@jaunty frigate

#

give back item

#

@jaunty frigate

#

@jaunty frigate

unreal sundial
#

Any reason why group queues are taking so long?

open magnet
#

Servers are expensive?

gaunt yoke
#

hey does anyone know how to fix 201 client not authorized? havent been able to play for over a month

unreal sundial
#

Your mom is expensive.

open magnet
#

She is but you'd get more action outta' her than a 20 minute matchmaking screen

unreal sundial
#

lol

#

good one

open magnet
#

BETTER VALUE FRIEND

unreal sundial
#

haha thank you sir

open magnet
#

But seriously I think their servers must just be ... inadequate

#

literally not enough instances to spool up for the ## of players

#

Just an educated guess

unreal sundial
#

Yeah you're probably right.

sullen spoke
#

I uninstalled the game/launcher for the third time (after other error listed above)
And now, when I try to install the game, the download process goes all the way through (says 100% downloaded) and then I get another error message saying that the process is unable to finish downloading because the temp file is being used by another process”

And then it just restarts the download process at 0%

Any ideas guys? This has been super frustrating.

gritty scaffold
#

wait time...

still wraith
#

Sorriy for a stupid question, how do i add friends

twilit bolt
#

click messenger then top right "friends" then type the name and right click and add friends

#

@still wraith

gaunt yoke
mossy sonnet
#

Why can’t I load into a raid

bright pagoda
#

Any fix to the constant "Cannot move item" lost a bitcoin from a quest reward and a lot more due to it?

inland iron
#

?

tawdry helm
#

food / energy maybe?

thick igloo
#

@inland iron your left leg is fractured

inland iron
#

oh lmfao i didnt even notice

#

i thought all debuffs are gone after you exit?

thick igloo
#

time to bust out the splint

inland iron
#

yeah thanks lol

vivid briar
#

Do stats (how many raids survived/kia, kills, runs through, etc...) get erased on wipe too or do they stay?

#

or is it just loot and level

thick igloo
#

on wipe your account gets reset

#

sometimes they'll do a soft wipe but that's pretty rare

vivid briar
#

Thanks!

short gyro
#

How long is the response time from support? Cause the last ticket I opened was opened on the first and I haven't received any responses for that ticket or the ones I had made a few days before that. I haven't opened any new tickets since I created the one ten days ago and I've closed all of the previous ones. So just wondering how long I should wait to expect an answer, like two weeks?

cobalt rover
#

is anyone else having trouble finding matches?

compact matrix
#

YEAP

winter narwhal
#

WHY DOES IT TAKE SO LONG TO MATCH WITH A DUO?

#

OR IN GENERAL?

vivid briar
#

can someone please help its taking atleast 7+ minutes to get ina game with my friend on any map

formal dagger
#

@short gyro
Supports average responce time is 5-6 days, however BSG as a whole was on holiday until the 7th since that's the end of russian christmas, combine that with the fact that they need to work on the server update AND they had to deal with a massive rush of users, it may have extended the support time by quite a bit.

vivid briar
#

anyone?

formal dagger
#

@vivid briar
Since it's the weekend, server population spikes and the server still haven't been upgraded, so it'll extend matching time considerably.

vivid briar
#

do you know any way I can avoid matching times of 7 minutes?

formal dagger
#

Besides trying to manually select servers and find low-pop ones, not really.

winter narwhal
#

Shits taking ages its stupid

vivid briar
#

so try to go on servers with longest matchmaking times basically?

winter narwhal
#

i figure it cant be that hard to update servers right?

formal dagger
#

basically.

#

You're grossly underestimating how hard it is to upgrade server infrastructure.

short gyro
#

Thanks

winter narwhal
#

lol

formal dagger
#

Having a little experiance in maintaining racks for offices, I can't imagine running servers for how Tarkov does things, since they have a Item server, Auth servers, and Game servers. At least from what I've seen, I may be wrong.

vivid briar
#

at this point the games breaking

winter narwhal
#

thats alot

formal dagger
#

Tarkovs backend almost looks like a MMO

winter narwhal
#

its been like this for about a week right?

formal dagger
#

It has, but you also have to consider the holiday thing I mentioned earlier, ontop of that unless they're making their own servers they have to work with third-parties to get their servers up and running.

#

So that further extends the upgrade turnaround time.

winter narwhal
#

how long do you think it would take them to upgrade?

formal dagger
#

Good question, next question.

winter narwhal
#

lol

vivid briar
#

this is become a bigger issue than it needs to be really

#

cant say its bsgs fault tho

winter narwhal
#

its a really good game cant wait till the servers are upgraded

vivid briar
#

same

formal dagger
#

Honestly I blame Dr. D

vivid briar
#

BSGPLS upgrade your servers

formal dagger
#

Because of his timing, that's kinda the reason the servers exploded.

#

His entire community adding to the games visibility

vivid briar
#

plus, streamers like xqc shroud etc

formal dagger
#

Ye.

vivid briar
#

and pestily gets 90k viewers on the average which is insane

formal dagger
#

BSG planned for the rush from the event

#

They didn't plan for everyone else picking up the game at the same time

winter narwhal
#

thats kinda with every game i feel like tho

formal dagger
#

Burned by their own success, really.

winter narwhal
#

true

formal dagger
#

But I remember someone doing the math

#

at minimum they made something like 450k USD, if the game gained 10k users and they all bought Standard, over the course of the drop.

#

but if you consider, i've been watching the server to keep track, I've been seeing at least half a dozen I'm new/just picked up the game messages every hour pretty regularly.

gaunt yoke
formal dagger
#

AND we've gained nearly 19k users in three weeks

gaunt yoke
#

mute the audio btw

winter narwhal
#

holy

gritty fable
#

Hi all, someone know if support work today ?

formal dagger
#

I'm sorry, none of the support team members watch the Discord actively.

gritty fable
#

Yes but they're working today ?

formal dagger
#

They're working every buisiness day, when did you submit your ticket?

gritty fable
#

I have receive answer to my ticket 24h ago, I have send my answer 40 min later but any news since my answer

formal dagger
#

Ohhhhh. If they've responded, you should get your next answer within a few days.

#

since IDK if they work Saturdays.

gritty fable
#

OK thanks

formal dagger
#

@gaunt yoke
IDK if I've asked this, but can you send me a screenshot of your profile page? Ideally showing your transaction history and version?

elfin notch
#

im getting email not found when i try to log in

gaunt yoke
#

@formal dagger sent it

velvet flint
#

WTF fix the damn servers

low umbra
#

yeah this is pretty gay

velvet flint
#

13-18 min wait time back out and try again fooking nothing

raw topaz
#

did you restart the game and went to select server to see if its on auto and if there are servers there

modern snow
#

is there a way to change your nickname for this server?

fluid harbor
#

is there a problem with the servers rn?

#

my entire squad just lagged out 3 times

#

in the same game

silk arch
#

i had a similar problem that actually prevented me from logging back in for the last half hour

fluid harbor
#

welp we keep reconnecting and it keeps lagging us out

silk arch
#

yeah

#

just leave

#

you won't lose your stuff

#

but good luck

fluid harbor
#

thanks

#

we got fucked

fallen dirge
#

that moment when they charge $120 for a version of the game but cant afford a decent server that isnt burning in africa

fluid harbor
wet haven
#

it always happens to me on shoreline....

fallen dirge
#

I lost all my shit because they got trash ass servers

wet haven
#

kinda annoying

fluid harbor
#

yea fr

fallen dirge
#

Not kinda

#

Its always happening

#

We are literally losing shit and this time its actually the games fault and not us being bad

dapper lance
#

has the servers been fixed yet?

fallen dirge
#

Nope still sitting on a potato

gaunt yoke
#

at least yall can play the game

dapper lance
#

i cant find a match

silver zodiac
#

try messing with the launchers "change server" function

#

you can also see your average que timer for your surrounding area

dapper lance
#

@silver zodiac i live in melbourne aussie

silver zodiac
#

no on the launcher

#

above the play button you'll see "Change server" mess around with that and make sure everything is checked right or you can make it automatic

#

which i prefer

dark zephyr
#

i dont understand

#

look at my scav

#

wyd battlestate

#

whats going on

silver zodiac
#

what's wrong w it

#

oh

#

shit

#

lol

dark zephyr
#

game bugged out when i extracted and i didnt get to transfer any of the loot i got as a scav

sturdy acorn
#

any one knows when will the Christmas tree be deleted?

silver zodiac
#

your scav has fat loot lol

dark zephyr
#

it said i was still in raid and then just quit to main menu

#

now my scav looks like that

silver zodiac
#

try waiting for the timer and playing again

dark zephyr
#

and i have none of that loot in my stash after the successful raid

#

i spawn in as that scav and look

#

great game

fluid yarrow
#

@sturdy acorn no

vivid briar
#

Hey can someone tell me how much ram customs uses? I think I'm having ram issues but idk how much its regularly uses for other people

vivid briar
#

why is my ping so high every game?

elfin notch
#

is the customer support super slow or what?

granite flame
#

Think so, I've been waiting for support for a week now

elfin notch
#

ive been waiting for a reply for 3 days

#

oh a week

#

ok then

granite flame
#

It's because so many people bought the game in the sales apparently

#

they're super busy

upbeat spoke
#

apparently im not authorised to play escape from tarkov

#

can anyone help

robust gyro
#

me and a friend got disconnected from a match, upon re-connecting it kicks us back out.. what would happen to our character if we are unable to re-connect?

#

or.. what if the server went down.. do we lose everything?

analog lichen
#

yes

worn stirrup
#

You'll get it back from insure if server went down

limpid inlet
#

Hi, has anyone encountered the problem where you try to start the game and the game just loads infinitely?

drifting valve
#

I need urgent help.

#

I bought the game , i cant login. I even changed password and everything.

nocturne belfry
#

is the apple a day quest in the game yet?
I got 703 error when I clicked on it to accept
and now its gone

torn pelican
#

So i just bought a ssd and i wanted to install eft on in but i was wondering if i should download the launcher to my ssd aswell?

worn stirrup
#

I would say, yes.

stuck ore
#

Is there a way to report people for botting?

silver zodiac
#

anyway to get rid of the inspect GUI after exiting a weapon but it not closing fully?

upbeat vault
#

@limpid inlet Black screen after clicking "Play" from Launcher or when going as Pmc/scav to a session?

limpid inlet
#

After clicking play.Managed to fix it by deleting the cache manually though

upbeat vault
#

Ok, I had that issue too and just had a workaround

limpid inlet
#

what was your workaround @upbeat vault ?

upbeat vault
#

Clearing cache and logging out and back in to windows helped on me.

wise needle
#

bruh why the hell everything so delayed and taking forever

#

servers being shitty?

robust gorge
#

wtf I'm transfering stuff from my insurance screen to my inventory

#

and I get a error message "bad message from owner" and it exits the screen

#

I was only halfway, wtf is that for bs

upbeat vault
#

Happened to me and lost my things

#

Can you click the insurance message again?

robust gorge
#

yea

#

and now I got it again on that stuff too

#

lost everything I transfered both times except like 3 items

#

absolute bullshit

upbeat vault
#

Servers are having issues. Try reopening game later

#

Ikr

robust gorge
#

yesterday everything liek didn't transfer when I was transfering stuff from my scav to inventory, was just blinking for 12 mins, then I alt f4d cause the game just wasn't doing anything

#

now this where I lose 120-200k worth of roubles due to shit servers

#

Is it always like this in teh weekends?

#

I didn't have this issues from monday to Thursday, it all started friday evening

upbeat vault
#

Yea might be due to server load, dunno.

robust gorge
#

Is there like any kind of compensation you get for this kind of issues?

#

or do you just get the "it's a beta, deal with it"

#

I don't need good items or anything, I just want those items back or value in roubles really

molten topaz
#

Hey guys, I have recently gone back to EFT after buying it back in 2017, and I have some loading time problems, like it take me 4 to 7 min to load in any game, my pc isnt a beast ( rtx 2060 6gb, i5-6500 3.2gHz, 8gb RAM) Any known fix? (PS: I’m going to change that old ass CPU next month)

buoyant sleet
#

Cant join wtf

#

@molten topaz its the server issue, nothing wrong with ur pc

molten topaz
#

@buoyant sleet yesh but i mean every game for like 3 days straight while my buddies load in like 20 sec sadbear

raven spire
#

@molten topaz maybe they are in different server locations? atm there seems to be overload again... can't open or take anything in raid, can't walk without rubberbanding, can't extract, can't kill anyone. happened before on overload just before some servers die.

upbeat vault
#

@molten topaz Is the game installed on SSD? That makes a huge difference versus a slow hdd

vivid briar
#

its 826 am u.s est. if the servers are overloaded now we are truly fucked today

molten topaz
#

@upbeat vault no me lord still on that fat hdd, but the thibg is none of my friends got ssd, we are all in the server and we live in the same town , 2 of us (me included) got the same internet provider, my friend with the shittiest bandwith load before all of us 🥺

#

But thanks y’all for the responses

pliant inlet
#

Servers good rn?

stuck cypress
#

Is the an apple a day quest bugged?

#

I couldn't accept it so i relaunched my game

#

now its gone

toxic grove
#

hey I've been trying to launch this game since last night my launcher has been stuck at 2mbps when i have 100 down. I tried almost every fix i could find but nothings worked. More importantly I finally managed to install it but I immediately got an error. I've also tried support tickets but nothing so far.

wet haven
#

no

#

servers are real bad again rn

upper elk
#

Hi i have a GTX 750 ti

#

will this game run well on it ?

stuck cypress
#

doubt

robust gorge
#

Should be okay, because you can downsample the resolution

#

and turn off shadows

#

I'm playing on 2k, but downsampled by 25% so that it's still better than 1080p and I'm always at 60fps

#

Because at pure 2k resolution with grass shadows my fps sometimes dips to 45-55 on a gtx1080ti

#

The grass shadows really taxing but totally not necessary

#

your card is double minimum specs and meets recommend specs for 1080p

#

So if your cpu and ram are at the same level you should be okay to play at 1080p

#

@upper elk

upper elk
#

i have i7-6700

#

and 16gig ram

robust gorge
#

Yea recommended specs is i5/i7 and 8gb ram

#

You can always just take cheapest version of game, try it 30 mins, play with settings and if it's fine you can always upgrade edition later.
If you can't find a reasonable mix of performance and gfx then you can ask for a refund with a support ticket.

upper elk
#

this is a video of it running on gtx 750 it doesnt look too good 😦

#

maybe i need to upgrade my card

robust gorge
#

It looks pretty playable to me, but that's up to you ofcourse

#

decent fps and doesn't look like total dogshit xD

#

also you have a better cpu

#

You can always upgrade gfx card later

glacial vortex
#

game has optimized much since 2017 also

robust gorge
#

yea it was messy at first from what I read

#

(wasn't there myself)

glacial vortex
#

i run 1920x1440 with 1050 ti and amd ryzen 7 1800x at 50-60 fps

robust gorge
#

and ryzen, I'm jelly

#

I'm still on my 4th gen i7

upper elk
#

can you ask for a refund ?

#

i doubt i will but just in case

robust gorge
#

Yea, but dunno how easy they give it

#

You could make an account and ask support before you buy it

#

you gotta make account before you can buy the game anyway

vivid briar
#

as far as I know there is no refund

#

@upper elk

real shoal
#

I bought the big version of the game, but im missing alot of stuff that was actually advertised? Anyone know anything about this??

robust gorge
#

Hmm I also got the 140 euro version but I got everything

#

what are you missing?

real shoal
#

i got 100k roubles instead of the advertised 400k

#

im missing an ak

#

some mags

#

etc etc

robust gorge
#

Did you happen to buy it today or yesterday?

real shoal
#

nope, is it because i upgraded maybe?

#

i dont know what is the starter kit ahymore

robust gorge
#

Well it's like

real shoal
#

yeah i think thats it

robust gorge
#

You only get the differences between packages when you upgrade

stuck cypress
#

This game won't work on 750ti

robust gorge
#

you don't get everything all over again

stuck cypress
#

not worth wasting money on it

real shoal
#

ah yeah i see

robust gorge
#

@stuck cypress he literally linked a vid showing it worked just fine

granite flame
#

@real shoal i've got the exact same issue, i've made a support ticket and just need to wait for someone to get back to me apparently...

real shoal
#

starter kit is 300k

stuck cypress
#

@robust gorge 40fps when running around?

#

down to 20fps when fighting?

#

surer

#

very playable.

robust gorge
#

For a casual player thats fine

real shoal
#

but i think it is weird to present the upgrade to me and then telling me what i would get if i didnt have base game, i feel like it is falsy advertised

stuck cypress
#

its just not though

robust gorge
#

unless your a sweatlord or streamer, but his rig doesnt indicate either

#

@real shoal fortnite did it the same way, you are upgrading your existing kit, to a higher level for less money (you only pay the difference from current edition to new edition not full price)

#

If it would give everything all over every upgrade then everyone would buy base game and upgrade 3 times and have like 2 million roubles

real shoal
#

okay thats fine, but if they display the upgrade form me and what i would get

#

i would expect to get it

#

and not get the difference

robust gorge
#

I don't know what the upgrade screen looks like

#

so I dunno if it shows that or not

#

Did it show the price difference at least?

real shoal
#

yes

#

thats why i think it is fals advertisment

#

false*

#

at least a little deceiving

robust gorge
#

Hmm personally I think it's a pretty weak case, the price difference would've been a good indication that you are really upgrading, only getting what you didnt have yet.

#

If you feel like things really are missing though you should make a support ticket

#

Cause in that case I'd be mad too

real shoal
#

then why show me what you would get if i go from 0 to 100 instead of what i would ACTUALLY get, if you are showing me the upgrade

robust gorge
#

i dunno, maybe there was some text saying "you'll only get what you didnt have yet with your previous edition", I can't say for sure cause I dunno what the upgrade screen looks like, sorry.

real shoal
robust gorge
#

Maybe EU trade commision would support you, but as they are russian they'd just remove your account and not give a refund without worries, so I wouldn't push it too hard

real shoal
#

i mean i am fine with what i got, dont get me wrong, but i think you cant advertise it like this

#

i love the game

robust gorge
#

The real value is in the gamma container and the fully upgraded stash on start

real shoal
#

thats why i bought it in the first place

robust gorge
#

the rest is like 20% of the value imo lol

#

yea same

#

I sold most mods and arnor after playing a few days, found the class 6 armor made me too slow for example and the guns I didn't want to use, I usually just run a sks or mosin and a paca armor

real shoal
#

i insta sold the armor

#

170k

#

XD

robust gorge
#

so all that loot is just like to bloat the price and list

#

I did try the armor offline

#

and sure it works well

#

but my god are you slow then

#

and turn slower too

pulsar ledge
#

i get this error when trying to click this

gaunt yoke
tropic turtle
#

Any updates on the linking of your game account to your Steam account? This is from the FAQ from 2015-12-30

gaunt yoke
#

haven't tried this one before after 3 fucking weeks

stuck cypress
#

Smart devs

exotic orchid
#

I wanna finish server setup but there is no English Language preference

silk wren
#

Is there anyone i can send a report to

elfin notch
#

@gaunt yoke the support is a fucking joke

stoic narwhal
#

Can someone help me my game keeps crashing loading in to raid

#

But i Can reconnect fine

#

Error: package sent to server too big

daring rose
#

Hey, my friend try to start the game in the first time and it stuck on loading screen.
Any suggestion?

upper elk
#

Should i upgrade to 1050 ti from 750 ti ?

#

or is there not much difference between them

ancient inlet
#

it should be a pretty good upgrade but the 1050 is still old

upper elk
#

i am just worried that better gpus will draw much more power than the 750 ti

#

i would rather not have to upgrade my psu

#

i already upgraded it once

ancient inlet
#

Which PSU?

#

a 1650 or 1660 would be a more modern budget card

#

and shouldn't require much from a PSU

upper elk
#

my psu

#

like i dont want a graphics card that will draw much more power than the 750 ti if that makes sense

stoic narwhal
#

how many watts psu?

kind moon
#

yo is it bannable for someone in your group to yoink your shit after you supossedly die to them

#

in ur group in voice

stoic narwhal
#

no

#

they might be banned from lfg tho

kind moon
#

damnit

knotty needle
#

4 tickets lmao

slow holly
#

@knotty needle check your spam email, and make sure all bsg emails are whitelisted

knotty needle
#

i have

slow holly
#

i did an email veri yesterday and immediately got it

knotty needle
#

I already refunded so it doesnt really matter

slow holly
#

@upper elk a 750 / 1050 would barely run this game, you need a 1660 preferably a 2060/2070+ to run it effectively

#

@knotty needle so that might be why you havent gotten anything... also BSG doesnt do refunds... so if you did a chargeback... you definitely prolly wont get a response

knotty needle
#

ik i was just saying

#

6 days

frail latch
#

anyone else getting random black screens on the inventory screen?

stoic narwhal
#

@slow holly when you perform a chargeback it is the company's job to provide proof that the product was delivered/as described, so they would have to respond to the dispute or else it would be in his favour

#

but he would probably lose the dispute as the ToS state no refunds and most countries don't have refund policies on digital products that have been used

slow holly
#

@stoic narwhal not disputing anything you said, the only caveat to all of this is if BSG can prove that an email was sent... simple look from BSG perspective / provide the proof would absolve them of everything. However that is the conspiracy side and something i cannot speak authoritatively on.

stoic narwhal
#

I agree with you

#

I personally have had 50+ disputes

#

I have only lost a handful where the product actually didn't arrive

#

so yes, the dispute will not go through.

slow holly
#

oh ive done several chargebacks against Amazon kekw, cause of items misrepresented lol

stoic narwhal
#

yeah but did you call your bank or did you call amazon?

slow holly
#

American Express ftw

stoic narwhal
#

also, please don't dispute before you contact the company

#

it really fucks over the company

#

but ofc if they don't respond then go ahead

slow holly
#

oh i always call Amazon first.. but then get the "oh well we didnt actually sell this to you, but we jus processed the payment on behalf of X company" and homie aint got time for that shit

stoic narwhal
#

next time tell them straight up you will call your bank and get a refund

#

they really don't want chargebacks

#

VISA will ban a payment provider if they consistently have above .5-1% chargebacks

#

cant remember AE

slow holly
#

yeah i do that, then they say "well still nothing we can do" and then i call Amex and they do the chargeback... i provide all the evidence to Amex... then Amazon bans my Prime... and then i wait a week Amex says all good... and then my Prime gets unbanned... kinda sucks when wanting to watch Prime TV 😦

stoic narwhal
#

lmao

#

amazon really that draconian

#

guess VISA etc sucks their dick enough that they don't give a shit about chargebacks lmao

slow holly
#

yep they "suspend your account for chargebacks"

stoic narwhal
#

but like for a small business like EFT the problem becomes more like

#

they HAVE to win

#

the chargeback

#

because otherwise they might be banned

#

so there is no way a chargeback goes through against BSG because of their policy

slow holly
#

oh i kno, i used to do payment processing for a company and yeah if small company... no way to fight AMEX / Visa when breathing down your neck

upper elk
#

@slow holly what about gtx 1650 ?

stoic narwhal
#

i mean i pretty much win every chargeback case

#

after providing tracking link that says the product is sent to the card owners adress

#

i remember once i had so high rep on ebay that if i refunded a payment it would be instant, no "refund request" just instantly back on my pp

feral gazelle
#

so does anyone think that there is an actual issue with EFT emails from a SPF/reputation perspective? It seems like there are ALOT of people complaining about not receiving authorisation emails.

slow holly
#

@upper elk think of it this way... EFT pretty much from an engine perspective is not optimized very well... (they have improved it tons, but not to AAA kinda expectations), with that said it's like a truck with a V8.... A 1/2x50 is comparable to a Peguot engine in a F350 truck...

stoic narwhal
#

i run pretty ok on 1060 with 70-80 fps on max settings

#

but my cpu is also pretty good

slow holly
#

yeah the 1/2x60 is a decent card, but a x50 is basically a powerpoint kind of card with a few more CUDA cores enabled

stoic narwhal
#

idk maybe i will upgrade but this pc was never meant to be a gaming pc anyways

#

but guess it ended up becoming one 😉

#

@feral gazelle have you tried sending it again?

lavish crypt
#

I waited 2 weeks before I sent my dispute. Didn’t get an email back or did I get a contact back on support ticket. I got my money back from the dispute.

stoic narwhal
#

you always get the money back instantly

upper elk
#

@slow holly i dont get your car analogy lol

stoic narwhal
#

it takes like 2months to process a dispute

#

so unless they press accept dispute they will file a counter dispute

#

and then the bank will look at it

#

and if they decide it was unreasonable and against ToS the money will be returned

lavish crypt
#

I mean I waited a month for the game lol

stoic narwhal
#

oh you never got it?

#

how so

unkempt burrow
#

dorms v-ex is 7k, I had 10k and no more space, so extract took all 10k
that's expected, ya?

frail latch
#

anyone else getting random black screens that cause a game crash on the inventory screen?

stoic narwhal
#

no

lavish crypt
#

I got the money back got a gift card and used a gmail to start playing

stoic narwhal
#

it dropped the 3k on the ground i think

slow holly
#

@upper elk small engine trying to move big truck (aka the game)

unkempt burrow
#

lol

stoic narwhal
#

wait you couldnt log in? @lavish crypt

lavish crypt
#

It wouldn’t send the verifi

stoic narwhal
#

ohh

#

then your dispute will most likely go through

#

i hope you told the cc/bank that was the case

#

cause then there is no doubt you win the dispute

lavish crypt
#

I did even gave them photo proof of everything g

#

And the fact they didn’t contact me back in two weeks

stoic narwhal
#

yeah then there should be no problem

lavish crypt
#

My dispute ends next week so we will see if I officially get it or not

shadow turtle
#

whats this chat for?

stoic narwhal
#

you will 100%

#

support

shadow turtle
#

of what

stoic narwhal
#

eft

shadow turtle
#

my game wont install, does that call for support?

stoic narwhal
#

what is wrong?

shadow turtle
#

errors keep popping up and when im done installing i need to "repair" it but it gets stuck at 100%

stoic narwhal
#

what is the error code

shadow turtle
#

one second let me find it

#

Client.0.12.2.5485.zip

stoic narwhal
#

unpacking game files?

shadow turtle
#

what?

stoic narwhal
#

can you screenshot it?

shadow turtle
#

yeha but ill have to wait to get it again

vivid briar
#

Is there anything to fix random freezes and stutters in-game

stoic narwhal
#

not really

#

my friend with 2080 super still gets it all the time

vivid briar
#

Sometimes it is so disturbing and causes me to lose a lot of loot, guess have to wait till a new patch comes to fix it

stoic narwhal
#

you can mitigate it by tuning your settings

#

and not running heavy programs while playing

#

but you can't really remove them afaik

shadow turtle
#

the download will take a while to ill message with screenshots in a bit

stoic narwhal
#

sure

vivid briar
#

Okay, thank you for your answer, I'll just lower the settings a little bit more

stoic narwhal
#

for some it runs better at higher settings

#

just try and test it

idle crag
#

How long does it usually take for the moderators to respond a pm?

shadow turtle
#

@stoic narwhal one of the errors popped up

#

it wont let me send screenshot in this chat though

raw topaz
#

Please hurry up and fix the servers!!! I just tried to pvp and everything was lagging and freezing!Cmon!

#

This is not a fun experience and the patience is getting low

shadow turtle
#

same

raw topaz
#

i know its beta but this is getting too much!

#

I want to pvp!

#

and i cant

feral sage
#

I have no issues 9_6

raw topaz
#

yeah right

#

try to play shoreline

#

or a big map

#

everything is insane

idle crag
#

check your servers

raw topaz
#

my servers are fine i had no problem before twitch drops

feral sage
#

I played like only Interchange today

#

besides once having an error all fine

raw topaz
#

erros i dont care

idle crag
#

gameplay has been fine on EU servers for me all day today

feral sage
#

^

raw topaz
#

but when i try to pvp its so annoying to lah

#

lag*

#

which maps man

idle crag
#

played all of them except labs today

shadow turtle
#

ur lucky, i cant even download the game smh

raw topaz
#

whatever, i just a trully laggy awfull pvp experience and i didnt use to so

stoic narwhal
#

peeks have you tried running it as admin?

#

or reinstall

raw topaz
#

i understand its beta and all i am just a bit stressed out right now

shadow turtle
#

no

#

run the launcher?

stoic narwhal
#

yes

shadow turtle
#

ok ill try it

raw topaz
#

Peeks do you have enough room

#

for the game

stoic narwhal
#

i think he already said he had

#

not sure

raw topaz
#

oh ok

#

some people forget the game needs to extract first

#

so it needs almost double the size

shadow turtle
#

i do have enough

raw topaz
#

ok ok

shadow turtle
#

443 free gb

#

thats enough right

raw topaz
#

whats the error then?

#

yeah lol its enough

shadow turtle
#

ill have to dm u on discord

raw topaz
#

yeah sure dont mind

shadow turtle
#

wait ill just send it to the screenshots chat

raw topaz
#

go to #news-setup you can then post screenshots and stuff

#

also lfg chat

#

@feral sage wait are you still awake from the morning? lol

idle crag
#

anyone know how long does it usually take for mods to respond to pm's?

feral sage
#

@raw topaz Why yes?

raw topaz
#

nothing i am jealous

feral sage
#

Only been awake for like

stoic narwhal
#

depends

feral sage
#

uhhh 14h?

raw topaz
#

uhhh

stoic narwhal
#

@idle crag sometimes instant sometimes never depends what u wrote i guess

shadow turtle
#

my language isnt there though

#

in set up

raw topaz
#

i dont think it matters

shadow turtle
#

ok

raw topaz
#

just click reclick until your name goes blue and you open the chats

idle crag
#

just been waiting over 24hrs so wanted to know if im going to get a msg back at all

raw topaz
#

sometimes bot stucks

#

Piachu they made an announcement about support maybe taking even 10 days

#

because they are overwhelmed

shadow turtle
#

now what do i do

idle crag
#

feelsbad

stoic narwhal
#

was your issue game related?

idle crag
#

account

stoic narwhal
#

the mods here have no affiliation with BSG

raw topaz
#

you can say your problem here although if its account related dunno how much help you can get

idle crag
#

opened a ticket but since the 27th it hasn't gotten anywhere really so was hoping to talk to someone without 3-4 between responses

shadow turtle
#

boyster its not letting me send images

idle crag
#

ahh alright too bad @stoic narwhal

stoic narwhal
#

you need to get pmc role

shadow turtle
#

how do i do that

raw topaz
#

piachu maybe try sending a message to contact moderator top right? maybe probanly wont help

idle crag
#

@raw topaz thats what i did

shadow turtle
#

how do i get pmc role

raw topaz
#

you cant sent a support ticket from their website or launcher i am guessing?

stoic narwhal
shadow turtle
#

i did

stoic narwhal
#

1 sec

raw topaz
#

sometimes the bot gets stucked try click unclick or wait a bit

stoic narwhal
#

@uneven grove can you help this guy

idle crag
#

@raw topaz I sent one on the 27th of december and it takes days to respond and every response doesnt really help, feel like they are asking me the same question over and over again

raw topaz
#

ouch

marsh bluff
#

so

stoic narwhal
#

@shadow turtle you can try dm a mod to get pmc role

pure ginkgo
#

Anyone else having crash problems since yesterday?

shadow turtle
#

who

marsh bluff
#

why the fuck am i putting 27 shots from an ak47u into someone with no armor

pure ginkgo
#

My game crashed now for the 5th time in 2 odays

marsh bluff
#

and then getting 2 tapped by a mosin

pure ginkgo
#

Shit ammo? @marsh bluff

#

or you are just missing

marsh bluff
#

shitty fucking ammo takes a mag to kill?

idle crag
#

or desync

shadow turtle
#

@stoic narwhal who do i need to massage for role

raw topaz
#

i am telling you pvp is full of desync right now i just died again behind cover

#

cant have a straight fight

marsh bluff
#

im done with this game

pure ginkgo
#

pog

marsh bluff
#

bullshit after bullshit

pure ginkgo
#

I had a gpu and tetriz, my game dc and when I tried to reconnect -> Server connections lost

raw topaz
#

I mean they deserve some more time to get it fixed but yeah patience is running low

pure ginkgo
#

Looks like im gonna drop tarkov for a while

marsh bluff
#

We give them money and instead of buying server infrastructure they buy vodka

raw topaz
#

people lost a lot of stuff yesterday with the same problem adams

pure ginkgo
#

Yeah had the same shit yesterday aswell.

raw topaz
#

i just tried to pvp and the guy was faster than flash

marsh bluff
#

tell me when tarkov gets good

#

ima head out

idle crag
#

bye#

stoic narwhal
#

@shadow turtle any mod try volkerfps

shadow turtle
#

@stoic narwhal it might be working as administrator, gotten farther than i ever have without a error

#

@uneven grove YO

vivid briar
#

Does disabling fullscreen optimization always help or does it just work for some and makes it worse for others, I read some conflicting comments regarding it

shadow turtle
#

k yeah error message is still there

stoic narwhal
#

hmm

#

<@&521631248536305664>

#

is it installed on same directory as launcher?

#

i mean drive

shadow turtle
#

yeah

#

i messaged a mod but he said 1 thing than left

#

which left me with a different problem

summer lake
#

My matching is broken.. or something

#

or the servers are fked rn ?

ashen obsidian
#

why i can't put armor in my thicc items case? it cause an error and then a rollback

keen helm
#

when i try to launch the game nothing happens. The launcher closes like its about to open the game but then my cursor just becomes a spinning circle?? the game icon even pops up

hybrid siren
#

anyone know how to fix my issue where my game automatically scrolls down the window on the market after i refresh it

#

it just keeps auto scrolling down and i can't stop it unless i back out

novel tundra
#

Hey Battlestate

This is my 6th attempt to retrieve my account. Its been almost a week. Please, I just want to play the game. I don't know if my account got hacked or whatever but I have a new email and I don't have access to the old one. Please look into my case, I'm tired of waiting.

Привет Battlestate,

Это моя шестая попытка восстановить мой аккаунт. Прошло почти неделю. Пожалуйста, я просто хочу поиграть в игру. Я не знаю, был ли взломан мой аккаунт или что-то еще, но у меня есть новое электронное письмо, и на Пожалуйста, посмотрите на мое дело, я устал ждать.

#

My login is AmilNyroc