#community-support
1 messages Β· Page 503 of 1
@rich fiber I am good now but it is sad that you were the person to respond to this
just extracted, it kicked me too the scav screen with none of the stuff i looted
moved the items to my inventory that i did have. then it made my try to reconnect and wouldnt connect at all
ya that can happen sometimes. It sucks. Ive had it happen where I get the shit in the end, and sometimes I dont. @upbeat salmon
i just didnt know if it was something in raid that caused it since i was in a party and they extracted fine
@hasty estuary You realize there are over 20,000 people JUST in the Discord, right? And probably another 2,000 who have just gotten the game within the last two weeks. Youre not the only person with an issue. Patience would be the best approach to getting answers if you ask me.
waiting for 20 minutes to get in a game is fun. my buddy has been playing for 1 and half hours and we've played ONE game. ONE.
what are these queue times
@inland juniper i feel it
averaging 15min+
alright gg guys, after 2 hours of trying to get into a raid I got to play 0 tonight. peace
Went into raid with full kit and kicked from server 3 times then not allowed to join back in (probably killed)... gg servers lmao
went in full kit @latent plover , came out full tilt... these guys need to rent more servers, especially with the additional players entering the game after the twitch promo.
idk who to @ but im from canada and playing on east coast servers closest to me and me and my friend are waiting like 12 minutes of matching and getting no raids we live in the same area and still having problems
Sounds like everybody is having long match times
I am up to 13 mins in customs right meow
@pale drum The real question is, why are you level 25 hatchet running factory?
it's ridiculous that it came to this...but to solve my problem of not getting the gamma container and bigger stash when I upgraded...I sold everything in my inventory. everything. liquidated it into rubles. Bought 2 SICC cases and some keys so I had no rubles left. Gave it to a friend in raid, he put it in his gamma container. killed ourselves. i reset my profile. got my gamma container and big stash. and then my friend gave me my stuff back. and once i hit level 5 ill sell all the keys and sicc cases and basically have 80-90% of my stuff back
@burnt tinsel know of any fixes
did u do any of it yet? survive any of the maps? if so try restarting
did you get any run throughs?
hold up lol look at the dollar amount is it typically give that?
yeah but were they run throughs? you can survive and still have a run through
Im having trouble purchasing the game, anyone else? I've tried paypal and diff cards both debit and credit
your email correct? made an account?
everyone go to sleep so i can play the game
fr fr
11 minute matching now for customs. did a solo shoreline run and ran into 2 duos kicked me ass the matching time was 3 minutes tf
im with a friend
dont mean to be an arsehole in saying this but maybe canadian servers? closest server to me is washington DC and thats a 10+ hour drive away so no
@feral gull what do you mean canadian servers?
i have no close east coast servers? the closest centered servers are all along the US east coast which are decently far for me even get high ping on them
80 to 100 all the time
ping i mean @thick igloo
that doesnt seem right where in canada are you?
Ontario
chicago server is 100 ping?
might be isp then
for me in michigan i have to go all the way to arizona to hit 80 ping
not for me
its not my internet either
i just got better internet and have ethernet
hooked up
anyone having a hard time getting into labs?
bro if you read up everyone is having a hard time getting into anything
scav runs are 2-3 min queues....pmc raids are 20+ minute queues
unfortunately its been like this all week and nothing has happened
beacuse pmc ques take longer than the scav wait timer
they should at least admit the issue
and start working on solutions, but renting more servers, at least temporarily would help resolve the issue immediately.
Are the wait times something that can be fixed or is this just how the game is?
sever connection lost during a raid
siiiiick
tried reconnecting twice and both times it said the same thing
well there goes that run
might be time to beef up security on this with the new influx of players
servers too
after the raid glitch where you extract and still "in raid" after confirm leaving I had an infinate loading screen, when i restarted the game it says unable to connect to server. any solutions?
Hey, i finally figured out that i could send in bug reports without going here. but it would appear that i do not have the ability to submit it since i haven't written up the date of which it begun. what date was the wipe?
Hey guys whatβs the conversion for euros and rubles
Euros are pretty useless.
Is anyone else having an issue where updates downlaod at like 3mb and the unpacking screen is stuck on 1%?
Okay well f me then, As soon as i start looking for help it decides to start unpacking. β€οΈ excited to play again
Any place to report suspected hacking?
just ran into my first sus encounter in ~1000 hours
my server just rolled me back before extracting with full loot wtf
Is there any way i can upgrade my edition of the game?
Instead of making a new account?
Any trick to improve my performance? I have good pc i did not have any problems before but in woods qnd in interchange my fps goes low
download more ram
worked for me
also make sure that your pc is plugged in and not on battery
cause that might influence gameplay
i need help on doing customs tasks :\
@rocky eagle yes just go to the website log in with your account and buy whichever version of the game you want to upgrade to and you get the extra gear sent to you ingame and your stash size will automatically increase.
transferred money from flea market, got 228 error, money gone
Hi, I know this is a pretty vague question but is there a usual response time for support tickets? I placed my support ticket on the 4th and haven't even had acknowledgement of it yet, let alone a solution.
Yeah I thought as much, thanks for confirming!
But what's the issue?
What's wrong prevention?
Upgraded from standard to EOD, but I haven't gotten any of the in game perks apart from the gold name.
hi. i have a big problem with my account.
Just the servers backlog guess your account update is caught up
Either way you will get it 100%
I was in the middle of buying it when you had the big server outage on Saturday, I'm guessing that didn't help either!
Hi. After playing 3 days and doing everything right. I dont understand how they can ban me. I have NOT used cheats. My last game was at 00.30 European time and when I woke up I had an email that was banned. How is it possible?
cant contact with support of tarkov. Reply auto.. Banned.. π¦
buy the key in instagaming, but other frinds do it same and no problems
instagaming it's a 3rd party and pretty sure is bannable
what is mail to support
probably the stolen CC used to buy the key and resale it on instagaming got chargeback so you got autobanned
Oh my God. And what can I do about it? there is no solution?
contact instagaming @modern oxide but i doubt they will help you since it's a shady place
@waxen tartan and with tarkov I can't do anything? have i lost my money then? and my profile?
try
@modern oxide yes you can contact instagaming and tell them the key did not work
ask for a refund or go trough your bank and do a chargeback for instagaming if they wont do anything
ok... and other question. When open launcher Battestar say .. Error downloading essential data... its for ban? omg... π¦
Been experiencing high ping on the usual servers I play on in Asia namely Hong Kong and Singapore.. Used to be I get around 70+ now all servers are 250-350+ ping.. Anyone else from Asia experiencing this?
@waxen tartan is this work when i'm not logged?
nope
Since about a hour ago every time I try to do a scav run when I que up it goes and finds a match than it reverts to the main screen that has no options and is just stuck thier. Restarting didnt fix the problem and I dont know how to fix it. Does anyone know a fix for this?
any error codes ?
I fixed it my friend had me delete a file and check and re download the the game file and it worked
welp that happned fast
Error downloading essential data in the launcher? why?
imposible contactu support tarkov... omg ..Ask why they banned me and they always answer me with an automatic message.
@modern oxide Where you got your game key from?
instagaming
really? its ez? i contacti with insta gaming and say my problem. wait response
i think for false Cheats, streaming in twitch..
but i need the REASON of ban. If Refound i bought again account
3rd party keys have no garantee to be not stolen
And Support has no obligation to answer to bans. (sadly)
But just be patient.
Like anyone else.
I had a problem months ago, they stole my Steam account and used cheats on PUBG. I was banned from the pubg but I still use it to play Dota. And I played with that open Steam. So I think it could be some of that too.
Ok. Thanks @feral sage ! be patient ! π wait instagaming
pretty sure i saw somewhere that BSG dont accept third party keys
so you its on you if the account gets banned
I've also been reading that anti cheats looks at your cookies and searches. Before buying it, look for Cheats to know if there were as many as in PUBG. But I read that it was very easy to get caught and that they were little used. I saw a couple of videos but when I read that they were on top of the cheats I bought it. Can it have anything to do with it?
There's no cheaters
That I've seen, yet
Same goes for many players
They can't know if there's any cheaters, if the cheats go undetected
But most of the time I spent on this game, all the kills felt fair
But they recently added something
That removed MOST of the cheats
I doubt it scanned you to have cheats
If you didn't really
Also instagaming is super reliable, at least from what my friends say
Now instagaming is asking me for conversation with the support. But of course, the support only answers that I am BANNED and they don't tell me any reason. There is my problem.
why would you buy from a reseller
It's cheaper
just asking for trouble
But also yeah, it's inconsistent
its not cheaper at all looking rn lmao.
BSG dont do ban appeals, it's probably a dodgy key, either charged back or a trial key sold at full price
They do sales, it gets cheaper
bsg do sales too
and its "on sale" now thats still not cheaper for the risk
But I know they sell many games for less than they're worth
Some people just want to get it for as cheap as possible
Which leads to stupid stuff like that
its 15% off there, and out of stock
Which version
idk maybe.
The site said EoD is 100
My total was 140
Since it doesn't count the fees
The official site, that is
prices are shown without tax
standard in a lot of places
localised tax is then applied
But see, if I was gonna buy the game myself (it was bought for me) I wouldn't be able to buy it with my card
Response of InstaGaming
Since I'm from a ghetto ass country, but instagaming accepts the stupid cards we use.
Everyone has their reasons.
This is not a support of the game Escape from Tarkov. More like a game forum.
The codes are not stolen and after contacting the code provider, we receive information that this is the only report received. You should check other options to know why they banned you. Use tricks, get the currency of the secondary app game, etc.
Replacement or refund is not possible.
@copper pebble i dont know me BAN. The reason of Stolen Key, no. I think is for cookies or other reason
they dont care about cookies
battleeye will ban if something dodgy is running on the pc. otherwise who knows.
My problem is that the official support does not answer me. He just tells me that I'm banned but he doesn't tell me why.
ok. Thanks. i think the ban is
They stole my Steam account and used the PUBG with cheats and banned me. But I still play Dota and yesterday I had Steam open and Tarkov.
It is the only option I can think of. That Batteye has me already banned by pubg and banned me here
Are there any support personnel here?
Technical support for the game
I have a fresh install
possibly. idk if bsg has the ban carryover enabled.
3rd time
And my game is still indefinitely checking game at the launcher
What the hell is happening
Ive spent literally 4 days downloading and redownloading the game
Permissions?
windows permission
I am running launcher as admin
youd be amazed how finnicky windows is about them
Where would I go to find the permissions list
install directory rmb > properties > security
Still not working
I have it set to all permissions
Oh my christ
Thank you
@copper pebble
4 days just to wait for a saint to appear
The downloads were literally a day and a half each
π π π
Can I do something so they can take my BAN? Or have I lost my account and money forever?
thanks !
i bought EOD edition like 2 weeks ago and my stash and items are just the same
havnt got anything
ive made a support request and still nothing
When iam ingame, i have a avarage fps of 90 or so, but sometime the game randomly freezes for like a second, sometimes longer. It is very random, and does not seem to be the area im in. Iam not even sure if it is a fps problem, maybe servers, or my connection?? Does anyone know things i can try to fix this?
Have a way to show my FPS?
@lofty geode press ` for console and type "fps 1" (only works ingame)
Thanks]
you're welcome
<@&521631248536305664>
When iam ingame, i have a avarage fps of 90 or so, but sometime the game randomly freezes for like a second, sometimes longer. It is very random, and does not seem to be the area im in. Iam not even sure if it is a fps problem, maybe servers, or my connection?? Does anyone know things i can try to fix this?
@vivid briar
it happens to everyone
is there is nothing to do about it? because i don't see it on streams
Is there a way to report players selling in-game currency? 
what is this message i get whilst trying to download tarkov: user action required unable to load the file "Client.0.12.2.5485.zip" unable to read data from the transport connection: The connection was closed
Itβs been three days since I bought the game and I HAVE STILL NOT GOTTEN THE CODE
I have submitted several tickets no reply fuckin nuts
Hi i would like to report a bug
@grizzled hazel through the launcher
thank you
@vivid briar buddy killed me bring my shit
Why is it every time i play reserve my fps drops and i get hella lag every other map is fine but reserve
hello! so i love this game! but i was wondering if theres a promo code active currently for this upgrade
Hey, im having a problem where everytime I try and extract, Tarkov crashes, just lost a lot of loot from a deep interchange game
Is there anything I can do about my items not being put on the flea market when I put them up
Hi, so me and more 7 friends have bought the game and we cant connect because of error 403. We are all in the same LAN, and our IP has been blocked.
yo i havent been able to play in over a month. How do i get rid of the 201 client authorization error?
Strange, 201 should be ok...
thats what i see everytime i open the game and ive tried everything to fix it but nothing works
Have u bought the CIS region ?
NA
IDK, we will have to wait the admins
My job got the IP banned from EFT
Me and 7 friends bought the game and cant play
they are all mad
wack
can someone help me with this game
whats the problem?
201 or 403?
Might be a noobish question, but im not big into computers - however, anyone got any ideas as to why the game is causing my computer to become a snail ... like it will load so much then stop for about 10 seconds then continue loading. and in game when i try to aim at a scav for example itll freeze up so i dont know if im actually aiming at the scav anymore. Im running it on the Lowest settings.
its been 7 days and i still havent gotten my benefits from edge of darkness
@eager fiber email BSG. I upgraded like a month ago and got the benefits same day.
i already did
anyone know the specs required to run eft?
honestly long as you spend at least $2,000 or so you can run it on highest settings
just get at least 32gb ram
Running it nearly highest settings just fine on 16GB of ram and a 1060 6GB
i need help accessing the lfg chats it worked fine yesterday then tried it today and i was locked out so i thought it was bugged so i left the server and rejoined thinking that was the problem now i don't even see the lfg area anywhere i clicked my region and checked the box on rules and still nothing
did they fix the servers or what
this dude really said 32 gigs of ram
ive got the same shit as @trail gyro
May need to fix people that show up on your screen but them not rlly being there
??
this shit lookin like dayz all over again
yea no one helps or anything. trash ass support
Hey, im having a problem where everytime I try and extract, Tarkov crashes, just lost a lot of loot from a deep interchange game
Hello Chat do you guys have any info regarding Battleeye turing all my applition off when i start EFT i have google it and not found to mutch that helps. if i Reinstal the game then it works great intil i restart my PC
!modes
no one replies on this channel. ive been having probelsm for awhile and i still cant get an answer
I cant see LFG rooms and completed the set up
@gloomy cove twisted what was your issue
its been a month and i havent been able to get an answer for my issue
not even from the devs
everytime i click play the game wont launch but my mouse switched to the loading circle and i have to restart my pc to even do anything, and if it does launch it just sits on the title screen and does nothing and i have to restart pc to do anything
hey i need some help if any can help
i keep on getting an anti cheat error messege and i can play, tried re-downloading, tried checking the files. never cheated!
@gloomy cove can ur pc run eft?
lol can my pc run it!
twisted i sent you a pm
sounds like it shits the bed before it can
you know what they say about assuming?
Anyone got a fix for the "connection lost" error?
this game has had a wide variety of issues and I wouldn't jump to hardware issues
i built this pc my self i know it can run it fine.
I installed and run the game fine. so has my cousin. I have 3 friends who have had issues making the game unplayable
and its not hardware related
you know how to fix 201 client not authorized?
32 ram, 2080 graphics , i7 9700
@gaunt yoke use the launcher
i am tho
you are using battlestate games launcher, not "escape from tarkov"?
yeah
the only time i would get that error if i tried to launch the game without the launcher
yea which why idk why i get it if im using the launcher
you can always try reinstalling the launcher. it has been suggested to delete certain folders
ive done that many times
you can try running this batch file
it will delete the folders that have been suggested to delete numerous times
your mileage may vary, but it did fix 1 of my friends issue
this is what the batch file contains
@echo off
rmdir /s /q "C:\Users%USERNAME%\AppData\Roaming\Battlestate Games"
rmdir /s /q "C:\Users%USERNAME%\AppData\Local\Battlestate Games"
rmdir /s /q "C:\Users%USERNAME%\AppData\Local\Temp\Battlestate Games"
so if youre not wanting to run the batch file, go locate those folders and remove them
possibly
its officially been 4 days since i have gotten the code
i need help, i resettet my password but didnt got a reset mail
Can eft plz fix their fuckin game i was runnin it fine till last night and its not my pc
anyone know why the game is using 60+% of my computers memory just sitting in the main menu?
when i go into a SCAV raid, it goes to 70+% and makes the game beyond unplayable
wish i could help because you guys not getting it here
the forums are clearly as useless and support doesnt respond to emails
If its unplayable and youre not getting help contact your bank. thats the help I CAN offer
FIX THE GAME
anyone know of issues related to connection to reserve map?
i am having no issues
@vapid nacelle no one fucking responds. Ive tried
Well I havent really played today but in general I am lacking a lot of the issues you guys and my friends are having
thanks Daniel, been trying to connect with a buddy, other maps dont give an issue, but reserve seems to be stuck at matchmaking
@vapid nacelle well reserve is typically a long queue. have you waited 15+m?
Now we cant play on work anymore
XD
The support only said: "use vpn"
@vapid nacelle also try mixing up who the host of the party is. we have had success with that
CHEKI BREKI
@vocal brook contact your ISP and see if they are willing to assign a new IP, alternatively, contact your bank
does anyone from BSG actually respond in here?
no
good one
We have Static IP Adress, the company will not agree with this hahahahaha
Tomorrow i will try again
put up a discord link on your official site and then not respond to the customers...
dont respond to emails apparently either. some people reportedly get a response, but I have a friend who is currently waiting 1 week+ for a response
the game is beyond unplayable for me
44 dol here is tooooooo expensive
Loda times are a bit lazy here too
fix your pc then
not my PC...runs every other game on high/ultra settings without a problem
but thanks for the advice
lol
mine has no issues
same
thanks guys, it was loading times for reserve, much longer than other maps
anyone else get this message when trying to pre-order EFT ? A system error has occurred. Please try again later.
@vapid nacelle no problem man
@snow cypress wdym ive been waiting for an hour and support hasnt responded
they dont respond here
I have only ever seen moderators respond and they know as much as any of us
thats EPIC
@vocal brook how long would it typically take for them to respond
1week+ - never?
this is bullshit ive never witnessed a worse payment system than trying to buy this game with xsolla
my offers are stuck to 3/3 and i have to restart game to update it π¦ , anyone else has the same problem?
has anyone else had issues with gunsmith pt 14 latley
does anyone know if i pre-order tarkov on a different device than my pc with the same account of i will be able to download it?
are u retarded mrkrabs
@snow cypress suck my fat hairy nuts. I've been trying to download EFT for 2 hours to no avail because of a payment error code
Is there not a keybind to cancel actions such as fixing blacked limbs?
I emailed support because my account was hijacked but I still haven't gotten a response and it'
s been 8 days
@vivid briar yeah i cant get support to respond
So I lost literally about 200-300k in loot from scav
Cause I continued, and an error "MoveIn" whatever popped up, causing me to lose the items in my inven...
@pastel girder
Something you can help me with?
no sadly
Damn, can I at least get a recovery?
not from you, but someone else that has the power*
Hey I have an issue, I've been trying to authorize the launcher but when they say they sent an email to me with a verification code I don't receive a code, I sent a support request as well but haven't gotten a response
@carmine thicket go to https://help.xsolla.com/#contactUs and use the 24/7 chat to contact someone theyre currently helping me so it works
Need help with a game payment or other game-related issue? Xsolla provides a detailed and searchable FAQ, plus multiple contact options for gamer support.
@carmine thicket try reloading the page i think the same thing happened to me
Already on it π
Can someone help me?
That didn't hepl
Can you help me taiyoji?
launching the game
yeh no
are the servers still garbage? im 8 mins and no match
idk, haven't been able to log onto the launcher
Alright, BSG needs to fix things, just got into factory, killed a stacked PMC, with a lab card, then boom, server looses connection, and not because of my internet connection.
How do i uninstall the game?
Well, server connection lost is a use end error, tarkov drops people if they drop connection even a bit
Any idea on who I should try contacting in order to log into the launcher?
Also I tried contacting moderator bot to get a role assigned but nothin yet :/
@carmine thicket did you message the bot?
Yes
Odd. I did like 5 minutes ago and got a response very quickly
So how do I uninstall the game?
Really more concerned about actually logging into the launcher more than anything
it took me 3 hours but i finally bought the game with no error message AWOOOOOOO
somebody wanna jump in the vc for beginners assistance to help me out?
bbruh i crafted the backpack in christmas tree hidout
and i didnt get the backpack even though it went to my stash it said
can someone nick me as MrSora
so its the same as my in game name
cause i dont really want to change the discord tag and i dont have perms to change nicknames in this server
Hello has any encountered a bug with the quest "bullshit" where skier does not give you the fake USB? I have restarted checked all my incoming mail multiple times and waited around 5 hours
https://gyazo.com/3fa372f94b5f167ee29e9a40144d34ca This keeps happening to me, how tf do I fix it?
Can any kind soul help me out with buying the game, since im having troubles with it last 3 times i actually bothered to buy it...
@formal dagger I still having audio issues, and I just use my Alienware Sound Center
I found a bug I think?, I recieved my insurance and once I did it said bd player inventory than sent me back to hoem screen. When I went back in all my insurace items were deleted and whern I went to claim it again the insurace wasent thier saying it had already been claimed. Is thier a way to get my stuff back or is it permanetly gone?
so its a bug that just deletes items?
kk
ok it came back in the insurace but when I claimed it again it did the same thing.
ok I did it a 3rd time and it happened again
now its saying "bad owner"
Hey Guys, are there a fix for the "not receiving emails" problem? I have it since December 2019. i dont get emails anymore π Auth Code and others ==> https://forum.escapefromtarkov.com/topic/89908-not-receiving-emails/
Am I the only one not getting these stupid verification emails? I keep trying to login to the launcher but it says I need a code and that one was sent to my email, and yet nothing ever appears in any of my folders and I only own 2 email accounts and neither are getting them.
is there something wrong with the servers right now?
Servers fucked
\o.o/
i mean im in the game and everything works fine until i tried to enter a raid
i just sit in matching
ive already restarted
does anyone know how to fix crashing ingame?
servers are eatin' ass atm
Trying to install the game to an SSD, how can I go about this? Its just installing straight to my C drive with no other option
if only BSG would actually let us know about theses issues, and send a tweet or something
Ik they are small in all, but they sure do a bad dev job
typical indie shit
Meh, I play a indie game called Squad. The devs are on fire. Always pushing updates out. Great people, made by OWI.
kek
anyone having issues connecting to customs PMC?
Customs pmc is a year long wait
yepp
it took me 15 minutes to get into a game
i would play another map but i have tasks to do
after every raid weither or if it's a death or extract it says i'm still in raid and I have to confirm leave to get back to lobby. Any solutions?
ive been in a 27 minute que
Is Jaeger's Loyalty level messed up?
i need help with downloading problems
i saw someone giving away a account and someone said people get banned for it and i dont get why its so bad
Like why canβt you
What do I do if I accidently gave my friend a European version of the game when he is american
and I may have bought a different region for myself, it says "other"
European Version doesn't matter he will still be able to launch and play with US players
i am pretty sure european version can play from anywhere in the world
other means you can't play the game within europe
CIS is CIS-only, other is anywhere outside europe, europe is worldwide
So I have to pay more to upgrade after payting 47 for my acc then I paid 41 for his and he gets the EU
this si so confusing
@vivid briar Because it was clearly spelled out the games EULA that giving accounts that someone has bought to someone else is against it
u can upgrade to euro version for free
10 bucks
ah cool
wait what
@hearty quest what country are you playing from
US
Changing from NA to EU is 10 dollars
@obsidian salmon why tho I donβt get why itβs matters so much ik itβs in the eula but why
if u US other is fine
Ok cool
other is for everyone not EU or CIS
but if my frined says EU then its ok and I can play with him
yes its fine
yeah
all that EU means is that if he's located in the EU he can play on his account
ah cool
if you go to france and are trying to play tarkov you might have some issues but otherwise you're good
you can be in NA and play with EU guys if that is what you want to know
So why did it cost me 47 to get other region but his gifted one costed 41 and he got the eu version its so confusing lol
Anyway as long as I can play with him im fine
it has to do with region currencies
ah
The version doesnt matter when it comes to playing with others
well why are waiting that long past 5minutes total
also select more servers, if you are on dead ones
Launcher is stuck at Downloading files (Calculating time...) ;-; with a random "lock" file where the game was supposed to install to
found an article published yesterday with some fixes for different errors https://respawnfirst.com/how-to-fix-escape-from-tarkov-errors-crashes-fps-drops-authorization-issues/
hey guys when I try to boot up the games it will immediately crash does anyone know why?
hello
3 times, trying to join Factory now... over 6 minutes Matching... keep waiting? keep restarting?
im getting server connection lost
can someone verify servers are not working properly
watching a streamer get a 1 minute queue while i'm sitting in 20 min queues.... 
^
anyone know how to fix 201 client not authorized????
Ya I had a 20 mins so backed out and went Scav for shorter now im back near 20 mins
Canβt escape from Tarkov if I canβt even get in
how do i join channels
I can't seem to get past this. It won't let me connect at all. I've abandoned the game and this still comes up.
@sleek hull wait 30min-1 and a half hours
it should be good after, had the same problem
so just play something else for a few, got it
Watch for a player named Hellifornia. He just one shot an entire team of thick PMCs on spawn without a shot heard. I wish there was a way to report people cheating the system.
Someone inviting you to a random lobby and killing you is not hacks
yeah, we dont play with randoms unless we find them here in Discord and talk first. Like I said, wish there was a way to report players for review.
https://youtu.be/ofE43PjyElQ
Is this legal ?
0.12 UPDATE
This fix is no longer needed. With 0.12 BSG implemented this feature into the in game settings - check the box that says "Use physical cores only"
This is the latest version of the fix it auto detects the affinity just copy the pastebin into a text file then r...
is there any known issues with the market atm?
because my listing isnt selling and i checked and thats because its not even listed?
nvm i relaunched the game and it seems like my offers have sold but remained in my listed offers
i didnt get a message about it though
How much is 14000 rubles in dollars?
100R basically 1 usd and euro
so many cheaters back again on eod accounts. BSG you need to hardware ban too. not just account/ip
I just had 4 scavs walk up to me with no sound from their footsteps at all
yoof, that mustve sucked
You cant ban skill man
but first i was going down the dorm stairs in the 3 tier to the first floor and there was a scav standing of the left of the stairs and i slowly come down and just see him, i screamed and lit him up, then i was drinking a juice and i just hear a scav mumble and start shooting at me i screamed, ran upstiars waited for him to come up, shot him then moved in to loot and another one cam i ran back up and got him went to go loot him and then the 4th just walked up the stairs and started shooting at me with a pistol i cut him down quick
later i saw a scav slow crouch walking, like real slow walking through the street, with a pistol nothing else, i took some shots he just looked at me and kept going, finally stood up to go to cover but then i got him am positve they were all ai the last one, was either dumb or just like ai dumb, but it looked like he slowed his speed, and was crouch walking can npcs do that?
I dont know if this is the right channel for my problem but I cant fix it on my own. Whenever I play tarkov I have my mouse cursor flickering in the middle of my screen. It appears when I move my mouse to look arround and disappears when Im not moving. I tried several things inlcuding deactivating various overlays like discord, and shadowplay or switching to borderless windowed mode nothing worked. I only have this problem in etf.
yet another cheater on labs with a eod account
as you can tell by @obsidian salmon responses they dont care
wish some Sherpas were helpful instead of condescending
hey can someone help me with the bsg launcher download speed, im stuck around 750 kb/s and with a vpn to Russia 370 kb/s
im using proton free, but i currently have the plus trial
anyone able to give me a hand with gunsmith part 2
i have all the part but for some reason i canot attach the b-11 handgaurd on the ak74u
what do you mean by that
when i try and attach it to the given 74 u it dosent let me
when i try to attach it
it wont go on
Gas block you have inside?
Handguard
uh
"invalid URI" never had a problem with the game until now. any ideas?
guys, anyone having issues moving completed quest items into your stash
i get an error then it dissapears
and when i re-log the items are back in the completed quest storage again etc
can someone help me fix this? the bar/timer is not moving.
Why this price increase ? https://imgur.com/a/XCxq1pq
well so much for a support channel lol
this price increase makes no sense what is this a scam ?
well it is getting mroe and more popular
On the website it's clearly 34.99β¬
you can't increase price on a checkout
that's illegal
Everything in Europe is already VAT'ed
russia is different
If we go to a shop and see the price it is VAT included, it's required by European regulations to do that.
I don't give a shit about Russia when I see a price listed in Euros
Oh and the logic for digital goods "oh it got popular so the price has to increase" is plain stupid
no ones gonna wanna help you with that attitude. you need to calm down
I'm blocking you
kl
you make no sense sir. hope you have a good day anyways
what do you mean monkey???
their actually intelligent creatures XD you are the equivalent of a dung beetle XD
Alright, I have called consumer protection agency and they told me it's illegal to do that.
Hello everyone, I post this message because I recently noticed that my account had been hacked, and I have not received any response from the support for several days ... I do not know when my account was hacked, I bought the game in 2015 and I haven't played it since the first alpha ... Luckily I kept the proof of payment xsolla as well as screenshots of my account! Can someone help me? What is the support team doing? I created a ticket and I also contacted them via the support email, without success = /
I mean I've never experienced such thing before. When I buy games on Steam I can see their price, I add that much with paypal to my Steam wallet and I buy the game. And if you sell your game in European Union you have to follow the laws simple as that.
!report
Hello @flint moss,
We do not take reports of cheaters here on discord.
In order to report a cheater, please record your game and post the video in this topic :
https://forum.escapefromtarkov.com/topic/98098-cheater-video-report-megathread/
Please refrain from accusing anyone here on discord to avoid provocations and conflicts.
Thank you!
Heeeeelp ='(
@gritty fable what you need help with?
My account is hacked
I have not the permission to see messages in This room, please mp me =/
What server do you all play on? I have europe version but only see 3 ASI servers. π¦
Am I missing something on the setup channel? I can't see English or Spanish language options
@gritty fable
Please email Support@battlestategames.com for additional assistance.
@pearl locust
The react bot is just having some issues at the moment. I'll give you the roles.
@formal dagger allready send Γ mail, no answer, not open i can see if mails is open or not...
The team just got off holiday I couple days ago, ontop of all the new tickets they've gotten from all of the new users, it's gonna take them some time to respond.
Though what do you mean by hacked?
@formal dagger i know =/ but when i see forum posts with weeks of waiting...
@formal dagger when i have try to connect to my account, I receive Γ message " incorrect mail" and the name of my profile on the forum is not mine
The users that mention weeks of waiting are often ones that have sent multiple tickets and emails. BSG responds to the latest message sent to them.
i cant get my launcher to run
Ah that explains why my ticket has gone on for 5 days, didnt know they were on holiday
Going on holiday when player base is increased 10x times is stupid idea.
The player base expanded so much due to unforeseen events
They also had announced they were going from the 1st to the 7th because that's Russian Christmas.
stop for christmas
Oh point, what's your launcher issue?
there was an update like in march or may
and when i updated the game
this message poped up
ill send it
deleted everythinhg
re installed the game
i mean launcher
this keeps poping up
Ok I know that error, but I'm not at my PC so I can't help too much. One or a few of the visual studio or C++ libraries on your comp are outdated and you just need to update them.
Can any1 help me. im getting extremely low frames in this game with a pretty decent setup. My friend with the same setup, just less ram and a 1080 instead of a 1080 ti is getting 30 frames more than me. i have used every guide out there, but on customs im getting consistantly 45-60 fps with a i7-7700k oc to 5000mhz and an gtx 1080ti with 32 gigs of ram and an NVME drive. CPU and GPU usage is never over 50%
computer is freshly installed, game mode is deactivated. newest drivers, newest bios on mb
Game crashes everytime on shoreline. Loads loot up to 51% then crash
Ok now it passed that
It crashed on awaiting session
@ancient herald same setup, 1080ti FE, i get 70-150 fps on customs, depends on situation and location. Everything set just like on this guide https://youtu.be/UJzDnMElW6M
Let's go over the Best Graphics Settings for Escape From Tarkov, as of January 2020 for patch 0.12. We'll go over Borderless vs Full Screen, VSync, Texture Quality, Shadows Quality, Object LOD quality, Overall visibility, Shadow visibility, Antialiasing, Resampling, HBAO, SSR...
ive used those settings, its pretty much the same
I'm having trouble installing Tarkov on an SSD, I've failed installation 3 times and now it gave me a missing consistency file error, trying another reinstall. Any idea why this is failing so much?
@vivid briar hey, did you ever figure out how to fix that broken jaeger quest?
you probably did it too fast
I even waited 5 minutes dehydrated again on the interchange one
u still got the penalty for too fast
jutr try to do the normal raid and extract alive
that's what i am saying yes
My Static IP got banned, im receiving a 403 status
Me and 7 friends from my job cant play anymore
I need help...
I already sent a email, and its the second time i come here asking for help
Where is the support?
good job tarky moved in tone sof good shit from my insurance when finished bad moving error
lost it all
Jesus
anyone else try to log into there profile on eft and it says opps...something wrong and thats it? ever since eft cam out i havnt been able to log in but i can still play the game
@vocal brook lol ive been waiting for support sice .12 came out GL man
@split cosmos Restart your game and it should be back.
Any tips regarding online freeze and fps drops?
anyone know how to fix 201 client not authorized
whats the deal with the hermatic door, does it have a timer ?
i could not extract even though it had gone off previously
sorry wrong chat π
@vocal brook
The support team just got off holiday the 7th and they've got a massive backlog of tickets. The normal response time is 5-6 business days, that time is very likely extended at the moment.
bruh i contacted eft support and they told me to make a fuckin youtube video
game sucks
Yes, because they want to see how you're getting that error. Normally you only get that error by launching the game wrong.
Guys, if i change servers does my progress resets?
No Dez
Thanks! I was afraid before trying hah
I'm in game and I can't unload or reload any of my mags it won't work. I also have two glitched inventory spaces where I can't put anything in and a single bullet that I can't move or discard....
@fair kindle If you have the oppertunity, try and just alt+f4, and then join back in.
ive been awaitoing session start for about 10 min, should i reboot?
@mellow pier You're probably having some connection issues. Check your internet speed.
im on campus wifi, and just connected to a scav run in like 5 min , about 1 hr ago
i dont have acess to wifi at all
speed should be good
Well, not sure what you can do really then. You can either keep on waiting or reboot. Not sure which one is gonna get you in faster.
Hope it works out
I'm getting cant load bundle 404 not found error when loading a map, is there a way to verify my game files or something? I can't play the game now
@maiden path
If you click on your name in the launcher you'll find a verification option
Thanks! I couldn't find the option, i thought it was supposed to be above the play button haha
I was close to Scav house in woods and it extracted me, i was nowhere near outskirts, i even tried to run away
i was like 50meters away from the scav house
never had this before
Were you a scav?
https://i.gyazo.com/941e9ce0e4ca3ff480c75460c976df3b.png I still can't play any map, i keep getting this error π¦
Today I lost connection as pmc and couldn't log back into the raid. Prapor sent me the insurance message had 30% HP and all that. Will I get my insured items back? I looked at my stats and it didnt count as "left the action". I was in a very quiet area when I disconnected and I after 15sec or being disconnected I was already in menu so I dont think someone killed me that fast( also was in a cabinet)
I want to move EFT to a different drive on my PC, anyone know how?
.-.
Heyo support channel, quick question: Why would EFT be causing excessive battery drainage on a gaming laptop? Not meeting specs or other software issues?
@young crane lmao i was just ab to post
i gotchu man @cerulean echo
my G respect
So me and a friend upgrading to edge of darkness during the discount but all we recieved was the gold name and crown. We never got the system message that's supposed to give gamma case and bigger stash? How long do i have to wait until my ticket gets a response?
@agile raptor Join the CUe, Contact Mod hasnt the foggiest about the issue and i have been waiting for a week now and still not got all of the content
no response from tickets or emails
Is it just me or is woods execrations broken as in ok here are the places you can leave, this one, oh you need a key btw, this one, oh you need to pay to use it, this one oh you need climbing gear, this one, oh you need another player, this one, which is on the other side of the fucking map!
Hey can somebody give my friend a role to be on this server? He doesn't want to link his phone to Discord..
@languid fjord
it keeps saying server connection lost
what to do
i dont want to leave, cause then i get a penalty
when i clcik install nothing downloads
sooo when are we getting ranked?
Hello there. I have a problem regarding the edition upgrade. I upgraded to the EOD edition last weekend and I still haven't gotten any of the upgrades. Do I have to reset my account or anything that I am missing?
Dont reset, just let the system recongnize the upgrade
How long does it usually take? I don't want to be disrespectful but I have been waiting for a week now π¦
in the launcher it also says that I own the EOD edition
can someone help me and my friend make money we are both pretty new and bad at the game
cant log into battle eye while in safemode, doenst recognize its installed and fails to dl the program to do so lololoolol
luckily ive only installed a few programs post tarkov and it wwaas never like this before
the game is crashing now every match
can some one help me?
i litearlly just got kicked from a raid and cant reconnect
my pings fine
im not svr locked rn ether so i cant say what svr it was
guess icant play the game i spent 45 on
me and my friends are playing shoreline and are disconnecting and reconnect and everything is lagging
im able to join, but it lags and then we disconnect
i cant even reconnect itll like load the map and shit then just says server connection lost again
WTF this matching por favor
Anyone know how to solve Error 206 on the game launcher? Have emailed support but no reply.
any help with it ?
why the fuck does the game download at only 1kb a sec
guys my exp doesn't go up
Have any of u guys had disconnects on Tarkov ... Like everything is up and works on other things but for some reason Tarkov trys to say that i have no internet
I've played 5 scavs and 0 exp... wtf
I'm having trouble installing the game. I'm getting some 503, server not found error.
Anybody know how to fix this?
I'm also getting the error: "The process cannot access the file [BattlestateGames\EFT(live)\lock] because it is being used by another process.
@sinful bronze
You don't get EXP from Scavs.
@verbal shell
Create another user profile on your PC, log into that, and download the game there. The 503 error is weird though, you may have to do a router reset to fix that.
@woven trench
Because either your ISP is throttling the download speed to the launcher or something in your network doesn't like TArkov.
I'm on a university campus, could that be affecting the download?
That's also possible.
any plans to introduce skill/level based matchmaker?
Nope.
that would be dumb lmao
dumb, how?
save fully stacked players coming against low level guys with fking pistol and no armour π
In a perfect world systems like that are fine, but they can be easily gamed. Pub stomping high-ranks in low-rank games are a thing as old as time itself.
Also in a game where one bullet from any gun can drop anyone in one shot, I think we're fine.
Nope. Most helmets don't protect the nape or neck.
One shot to the nape, and a PM can kill someone with a Altyn.
ok, i'll let you know when i manage that with my pistol from 100m + π thanks for answering though @formal dagger, appreciated
what the fuck is this? im constantly freezing in raid and its beginning to piss me off cause its now getting me constantly killed
Need support
@faint parcel
That's the unity engine hard crashing, when does it happen?
@ocean hill
What do you mean lag switch?
constantly like every raid withen like 3mins
@faint parcel
Can you DM @mellow tundra ? I can try and help you from there, it'll make the conversation easier to keep track of.
i did
Server issues again
is factory bugged rn ?
time wont change on it and i havent been able to get in been trying for a literal hour
i still think its bugged tho
cant find a game
on anything now
omfg man these servers the last few days 
ik
you just have to deal with it π¦
Servers are being so shit
i think we need to add # EOD Matchmaking priority Lol
jokes
but still this is brutal
anyone know how to fix this stupid shit
I start installing the game and then it gets half way through and it says I have to reinstall the entire thing
Why tf do my keybinds keep resetting
Took a break for about 6 months, came back and screens seem to take a long time to load now, even death screen takes a minute or more after dying. Game is still on SSD, is there a setting to cache stuff or something?
hey, is there a way to uninstall and reinstall tarkov?
can anyone give me some info on this? so i own tarkov and have the EU version however when i boot up the launcher it says i dont own the game at all
I just died by a gun with shotgun, he was shooting but making no sound, wtf?
Seriously does anyone know to fix low download speed i was 80% the way done and it fuckin reset back to 0
Ah okay another extract/disconnect from servers
im having a problem with starting up eft so ill try to explain it as best as possible (TLDR: I think discord is messing up eft for me):
turn on computer
discord and steam automatically turn on bc set to startup programs
start up Battlestate launcher
launch EFT
invisible EFT showing, with my mouse pointer being replaced with a constant spinning loading wheel
cannot alt tab out of it
cannot click on other programs bc invisible loadscreen takes priority
CTRL+SHIFT+ESC brings up task manager
attempting to click "end task" does not work bc invisible loadscreen is in front of task manager
ALT+F4 does nothing
only way to close it is to shut down computer while mashing the ESC like im playing DDR on the hardest difficulty
now here's the only way for me to start EFT(that i know of):
turn on computer
exit out of discord before it finishes loading bc startup program
launch Battlestate
launch EFT
while EFT is loaded and running only then can i start up discord (by ALT+TAB)
i downloaded the game yesterday and have restarted the computer several times since then, i have also verified the files several times and nothing is missing or corrupted. Does anyone else have this problem or know how to fix it?
I am seven
@weak zinc i think the servers went down
It's been like this for almost 20hrs
Idk what else to do i bought this game literally lastnight
Servers are absolutely fucked
Well like what do i even do my obviously downloading the game isn't going to do anything
extraction bug fix?
got out with tons of goodies but didnt keep any , still on scav that is on cooldown
pm me
hello
why is the wait time ridiculous
it has been like this the past few days
it says matching for like 10 minutes
server problems again
why cant i launch the game? i keep getting a error that says the operation has timed out.. why
man
Yikes i kinda wanted to play the game but nvm
@prime lance what is the expected wait time on support tickets if u know? I never got my gamma or stash upgrade from eod upgrade and a mod said i dont need to refresh my acct.
Hello will battlestate ever contact you via phone call/text
...seems wildly unlikely, and how scams start. should be thru email.
gotta love the hacking scavs
hackin' scavs
I cant even download the game, Whenver I attempt to I just get an error dialogue box and I am not sure on how to fix it (Yes my storage devices have plenty of space free)
I'm having audio issues (as in, there is none at all) and I was just wondering if anyone else had experienced that and figure out how to fix it. I'm using Astro A40s with the mixamp, I've got it powered through my USB port and the high definition cable plugged in. I have audio to everything else, just no game audio at all.
please someone? I really want to play.
it looks like its a zip file try extracting it
you try just uninstalling and try again yet?
uninstall, delete all their folders, and everything
this is a serious problem now almost half of my listings are invisible
i put them up but then they don't show up and i waste a bunch of time
then when i take them down it says 1503- offer not found
is anyone else having issues selling stuff on flea?
@onyx oxide what map? I'm having the same problem
@long walrus shoreline with nobody on map
G dang tarkov servers being stinky poopy as usual
@sick bobcat just wrote it there
right above the image
been happening for a few days
Played one map in last hour and 15 min
why i cant use other channels or see them
Ayo are servers down again or something?
My game disconnects at least once per day and this doesn't happen on any other game or with anything or anyone else on my network.
I simply get a message saying server connection lost
My internet is not down though
is factory down or something the time on it is not counting anymore
i gave my brother a code for the game and he cant install the game. he keeps getting a checksum error. we tried uninstalling it multiple times and even resetting his computer and still no luck. any ideas?
dc'd 6 times in 1 raid dont worry your not alone
I am unable to change what servers I am queing for and none of them show a ping, If I try to play I get stuck in matching
@waxen tartan Nope, wired. Never have this problem with any other game, application, or device. Only Tarkov.
Whats the best way to learn the map?
Offline mode, keep a map open next to you and just run around
watch videos
and guides
on the layout and loot locations
and then it just takes time playing
How do you change region?
Like, is there a way to change region without specifying a specific server?
I have someone whose game is set to EU but they're in MST usa
I need help please
I can't login. Because I didnt get the authentication code for the login. Please I wait for 3 days now
@burnt moss that'd be something to contact support on the website about
Anyone have any idea on how to fix my problem, I am unable to select servers and it doesn't load the ping for them
How do i get a refund
Hello, run into an issue yesterday, while I was waiting to get into a raid, suddenly my PC had the Windows blue screen of death and restarted, and when I logged in my windows, and tried to launch EFT, it gave me an error, I ignored and tried again, the game launcher opened but now it's asking me to install the game as if I just downloaded it, also it has restarted the game to a default language of region, which I have changed the language to EN since 2 years ago.
@vivid briar why you need refund? its not working for you?
@prime pewter that is something that is clearly going on with pc..maybe your harddrive containing the game decided to corrupt?
@mild osprey are you referring to my issue?
yes
maybe at that point but I have no idea since the harddrive is working fine now
download crystal disk program and see how many errors you get
https://crystalmark.info/en/download/ this one?
@vivid briar https://www.neowin.net/news/crystaldiskinfo-830
i have aproblem
i tried to drop a red rebal pick to my mate on reserve but he didnt get it and now its dissapeared
what should i do?
is it a rip to the pick?
also cant find a game on factory
@mild osprey thanks, it shows Health Status as Good , do I have to run something to see if there were or are error in the harddisk ?
so progress is RIP ?
yes, you keep the progress..quest...inventory etc because those are in cloud
so just re-install
ah great!
or nah?