#community-support

1 messages Β· Page 503 of 1

rich fiber
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@hasty estuary

hasty estuary
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@rich fiber I am good now but it is sad that you were the person to respond to this

upbeat salmon
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just extracted, it kicked me too the scav screen with none of the stuff i looted

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moved the items to my inventory that i did have. then it made my try to reconnect and wouldnt connect at all

low sequoia
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ya that can happen sometimes. It sucks. Ive had it happen where I get the shit in the end, and sometimes I dont. @upbeat salmon

upbeat salmon
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i just didnt know if it was something in raid that caused it since i was in a party and they extracted fine

copper heath
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mike hunt do you need any help or not

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just ask

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Don't ask to ask, just ask

low sequoia
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@hasty estuary You realize there are over 20,000 people JUST in the Discord, right? And probably another 2,000 who have just gotten the game within the last two weeks. Youre not the only person with an issue. Patience would be the best approach to getting answers if you ask me.

open dome
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waiting for 20 minutes to get in a game is fun. my buddy has been playing for 1 and half hours and we've played ONE game. ONE.

fast gorge
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can someone tell me what happened here?

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HACKERMANS or nah?

pale drum
inland juniper
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this is soo brutal

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been an hour since i played a game

pale drum
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@inland juniper i feel it

queen girder
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averaging 15min+

inland juniper
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i can't even get a game

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2, 25 minute queues

vivid briar
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alright gg guys, after 2 hours of trying to get into a raid I got to play 0 tonight. peace

latent plover
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Went into raid with full kit and kicked from server 3 times then not allowed to join back in (probably killed)... gg servers lmao

kindred narwhal
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went in full kit @latent plover , came out full tilt... these guys need to rent more servers, especially with the additional players entering the game after the twitch promo.

feral gull
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idk who to @ but im from canada and playing on east coast servers closest to me and me and my friend are waiting like 12 minutes of matching and getting no raids we live in the same area and still having problems

burnt tinsel
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Sounds like everybody is having long match times

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I am up to 13 mins in customs right meow

vivid briar
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@pale drum The real question is, why are you level 25 hatchet running factory?

primal pollen
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it's ridiculous that it came to this...but to solve my problem of not getting the gamma container and bigger stash when I upgraded...I sold everything in my inventory. everything. liquidated it into rubles. Bought 2 SICC cases and some keys so I had no rubles left. Gave it to a friend in raid, he put it in his gamma container. killed ourselves. i reset my profile. got my gamma container and big stash. and then my friend gave me my stuff back. and once i hit level 5 ill sell all the keys and sicc cases and basically have 80-90% of my stuff back

feral gull
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@burnt tinsel know of any fixes

vague trellis
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um

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is it broken?

feral gull
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did u do any of it yet? survive any of the maps? if so try restarting

thick igloo
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did you get any run throughs?

vague trellis
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yeah I did

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it says status survived

feral gull
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hold up lol look at the dollar amount is it typically give that?

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yeah but were they run throughs? you can survive and still have a run through

elder zodiac
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Im having trouble purchasing the game, anyone else? I've tried paypal and diff cards both debit and credit

feral gull
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your email correct? made an account?

inland juniper
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everyone go to sleep so i can play the game

feral gull
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fr fr

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11 minute matching now for customs. did a solo shoreline run and ran into 2 duos kicked me ass the matching time was 3 minutes tf

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im with a friend

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dont mean to be an arsehole in saying this but maybe canadian servers? closest server to me is washington DC and thats a 10+ hour drive away so no

thick igloo
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@feral gull what do you mean canadian servers?

feral gull
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i have no close east coast servers? the closest centered servers are all along the US east coast which are decently far for me even get high ping on them

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80 to 100 all the time

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ping i mean @thick igloo

thick igloo
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that doesnt seem right where in canada are you?

feral gull
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Ontario

thick igloo
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chicago server is 100 ping?

feral gull
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yep

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they do not like me

thick igloo
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might be isp then

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for me in michigan i have to go all the way to arizona to hit 80 ping

feral gull
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not for me

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its not my internet either

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i just got better internet and have ethernet

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hooked up

dapper axle
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anyone having a hard time getting into labs?

feral gull
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bro if you read up everyone is having a hard time getting into anything

inland juniper
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scav runs are 2-3 min queues....pmc raids are 20+ minute queues

kindred narwhal
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yeah this needs to be adressed asap ^

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all ive done today are scav runs

inland juniper
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unfortunately its been like this all week and nothing has happened

kindred narwhal
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beacuse pmc ques take longer than the scav wait timer

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they should at least admit the issue

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and start working on solutions, but renting more servers, at least temporarily would help resolve the issue immediately.

hasty estuary
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Are the wait times something that can be fixed or is this just how the game is?

queen girder
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dear god I hope not

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waiting 20min for a game should NOT be the norm

hasty estuary
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lol

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I forgot the game was open ive been watching youtube

tight steeple
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sever connection lost during a raid

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siiiiick

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tried reconnecting twice and both times it said the same thing

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well there goes that run

glacial snow
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might be time to beef up security on this with the new influx of players

tight steeple
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servers too

hearty jacinth
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after the raid glitch where you extract and still "in raid" after confirm leaving I had an infinate loading screen, when i restarted the game it says unable to connect to server. any solutions?

vivid briar
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Hey, i finally figured out that i could send in bug reports without going here. but it would appear that i do not have the ability to submit it since i haven't written up the date of which it begun. what date was the wipe?

upper ibex
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Hey guys what’s the conversion for euros and rubles

low sequoia
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Euros are pretty useless.

silver jacinth
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Is anyone else having an issue where updates downlaod at like 3mb and the unpacking screen is stuck on 1%?

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Okay well f me then, As soon as i start looking for help it decides to start unpacking. ❀️ excited to play again

slender cloak
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Any place to report suspected hacking?

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just ran into my first sus encounter in ~1000 hours

shy spire
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why can't I buy the game

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So frustrating

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It refuses to use my Paypal balance

strong copper
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my server just rolled me back before extracting with full loot wtf

rocky eagle
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Is there any way i can upgrade my edition of the game?

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Instead of making a new account?

hollow terrace
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Any trick to improve my performance? I have good pc i did not have any problems before but in woods qnd in interchange my fps goes low

rich fiber
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download more ram

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worked for me

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also make sure that your pc is plugged in and not on battery

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cause that might influence gameplay

shut stirrup
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i need help on doing customs tasks :\

hearty crane
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@rocky eagle yes just go to the website log in with your account and buy whichever version of the game you want to upgrade to and you get the extra gear sent to you ingame and your stash size will automatically increase.

past comet
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transferred money from flea market, got 228 error, money gone

granite flame
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Hi, I know this is a pretty vague question but is there a usual response time for support tickets? I placed my support ticket on the 4th and haven't even had acknowledgement of it yet, let alone a solution.

waxen tartan
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1 week or more

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Because of the twitch wave of players the backlog is thicc

granite flame
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Yeah I thought as much, thanks for confirming!

waxen tartan
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But what's the issue?

vivid briar
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What's wrong prevention?

granite flame
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Upgraded from standard to EOD, but I haven't gotten any of the in game perks apart from the gold name.

modern oxide
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hi. i have a big problem with my account.

waxen tartan
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Just the servers backlog guess your account update is caught up

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Either way you will get it 100%

granite flame
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I was in the middle of buying it when you had the big server outage on Saturday, I'm guessing that didn't help either!

waxen tartan
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If the name is already there

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:) twitch crybear

modern oxide
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Hi. After playing 3 days and doing everything right. I dont understand how they can ban me. I have NOT used cheats. My last game was at 00.30 European time and when I woke up I had an email that was banned. How is it possible?

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cant contact with support of tarkov. Reply auto.. Banned.. 😦

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buy the key in instagaming, but other frinds do it same and no problems

waxen tartan
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instagaming it's a 3rd party and pretty sure is bannable

vivid briar
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what is mail to support

waxen tartan
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probably the stolen CC used to buy the key and resale it on instagaming got chargeback so you got autobanned

modern oxide
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Oh my God. And what can I do about it? there is no solution?

waxen tartan
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contact instagaming @modern oxide but i doubt they will help you since it's a shady place

vivid briar
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can someone give me battlestate suuport address

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kuureybjebane

modern oxide
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@waxen tartan and with tarkov I can't do anything? have i lost my money then? and my profile?

waxen tartan
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try

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@modern oxide yes you can contact instagaming and tell them the key did not work

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ask for a refund or go trough your bank and do a chargeback for instagaming if they wont do anything

modern oxide
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ok... and other question. When open launcher Battestar say .. Error downloading essential data... its for ban? omg... 😦

misty juniper
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Been experiencing high ping on the usual servers I play on in Asia namely Hong Kong and Singapore.. Used to be I get around 70+ now all servers are 250-350+ ping.. Anyone else from Asia experiencing this?

vivid briar
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@waxen tartan is this work when i'm not logged?

waxen tartan
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nope

civic kite
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Since about a hour ago every time I try to do a scav run when I que up it goes and finds a match than it reverts to the main screen that has no options and is just stuck thier. Restarting didnt fix the problem and I dont know how to fix it. Does anyone know a fix for this?

vivid briar
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awesome

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i cant log to my acc

waxen tartan
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any error codes ?

civic kite
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I fixed it my friend had me delete a file and check and re download the the game file and it worked

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welp that happned fast

modern oxide
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Error downloading essential data in the launcher? why?

modern oxide
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imposible contactu support tarkov... omg ..Ask why they banned me and they always answer me with an automatic message.

feral sage
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@modern oxide Where you got your game key from?

modern oxide
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instagaming

feral sage
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Well

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THere is your answer

modern oxide
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really? its ez? i contacti with insta gaming and say my problem. wait response

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i think for false Cheats, streaming in twitch..

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but i need the REASON of ban. If Refound i bought again account

feral sage
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3rd party keys have no garantee to be not stolen

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And Support has no obligation to answer to bans. (sadly)
But just be patient.
Like anyone else.

modern oxide
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I had a problem months ago, they stole my Steam account and used cheats on PUBG. I was banned from the pubg but I still use it to play Dota. And I played with that open Steam. So I think it could be some of that too.

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Ok. Thanks @feral sage ! be patient ! πŸ˜„ wait instagaming

torpid meadow
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pretty sure i saw somewhere that BSG dont accept third party keys

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so you its on you if the account gets banned

modern oxide
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I've also been reading that anti cheats looks at your cookies and searches. Before buying it, look for Cheats to know if there were as many as in PUBG. But I read that it was very easy to get caught and that they were little used. I saw a couple of videos but when I read that they were on top of the cheats I bought it. Can it have anything to do with it?

latent marsh
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There's no cheaters

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That I've seen, yet

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Same goes for many players

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They can't know if there's any cheaters, if the cheats go undetected

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But most of the time I spent on this game, all the kills felt fair

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But they recently added something

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That removed MOST of the cheats

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I doubt it scanned you to have cheats

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If you didn't really

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Also instagaming is super reliable, at least from what my friends say

modern oxide
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Now instagaming is asking me for conversation with the support. But of course, the support only answers that I am BANNED and they don't tell me any reason. There is my problem.

copper pebble
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why would you buy from a reseller

latent marsh
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It's cheaper

copper pebble
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just asking for trouble

latent marsh
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But also yeah, it's inconsistent

copper pebble
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its not cheaper at all looking rn lmao.
BSG dont do ban appeals, it's probably a dodgy key, either charged back or a trial key sold at full price

latent marsh
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They do sales, it gets cheaper

copper pebble
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bsg do sales too

latent marsh
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Yeah I dunno

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I don't even use resellers

copper pebble
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and its "on sale" now thats still not cheaper for the risk

latent marsh
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But I know they sell many games for less than they're worth

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Some people just want to get it for as cheap as possible

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Which leads to stupid stuff like that

copper pebble
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its 15% off there, and out of stock

latent marsh
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Which version

copper pebble
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Β£33 vs Β£35 direct

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lul

latent marsh
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Yeah but do they charge fees?

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πŸ€”

copper pebble
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idk maybe.

latent marsh
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The site said EoD is 100

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My total was 140

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Since it doesn't count the fees

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The official site, that is

copper pebble
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prices are shown without tax

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standard in a lot of places

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localised tax is then applied

latent marsh
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But see, if I was gonna buy the game myself (it was bought for me) I wouldn't be able to buy it with my card

modern oxide
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Response of InstaGaming

latent marsh
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Since I'm from a ghetto ass country, but instagaming accepts the stupid cards we use.

Everyone has their reasons.

modern oxide
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This is not a support of the game Escape from Tarkov. More like a game forum.
The codes are not stolen and after contacting the code provider, we receive information that this is the only report received. You should check other options to know why they banned you. Use tricks, get the currency of the secondary app game, etc.
Replacement or refund is not possible.

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@copper pebble i dont know me BAN. The reason of Stolen Key, no. I think is for cookies or other reason

copper pebble
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they dont care about cookies

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battleeye will ban if something dodgy is running on the pc. otherwise who knows.

modern oxide
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My problem is that the official support does not answer me. He just tells me that I'm banned but he doesn't tell me why.

copper pebble
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nothing can be done from here

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we have no access to that info

modern oxide
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ok. Thanks. i think the ban is

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They stole my Steam account and used the PUBG with cheats and banned me. But I still play Dota and yesterday I had Steam open and Tarkov.

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It is the only option I can think of. That Batteye has me already banned by pubg and banned me here

fickle turtle
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Are there any support personnel here?

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Technical support for the game

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I have a fresh install

copper pebble
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possibly. idk if bsg has the ban carryover enabled.

fickle turtle
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3rd time

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And my game is still indefinitely checking game at the launcher

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What the hell is happening

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Ive spent literally 4 days downloading and redownloading the game

copper pebble
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check permissions on the install dir

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run launcher as admin

fickle turtle
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Permissions?

copper pebble
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windows permission

fickle turtle
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I am running launcher as admin

copper pebble
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youd be amazed how finnicky windows is about them

fickle turtle
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Where would I go to find the permissions list

copper pebble
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install directory rmb > properties > security

fickle turtle
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Still not working

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I have it set to all permissions

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Oh my christ

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Thank you

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@copper pebble

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4 days just to wait for a saint to appear

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The downloads were literally a day and a half each

copper pebble
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πŸ‘‰ 😎 πŸ‘‰

fickle turtle
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Because the download kept stopping

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Christ almighty

modern oxide
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Can I do something so they can take my BAN? Or have I lost my account and money forever?

copper pebble
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bsg support is your only option

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nothing can be done by us here

modern oxide
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thanks !

solid slate
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Tarkov is suddenly frame dropping for reasons idk

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Can someone help me pls

atomic fern
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i bought EOD edition like 2 weeks ago and my stash and items are just the same
havnt got anything
ive made a support request and still nothing

vivid briar
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When iam ingame, i have a avarage fps of 90 or so, but sometime the game randomly freezes for like a second, sometimes longer. It is very random, and does not seem to be the area im in. Iam not even sure if it is a fps problem, maybe servers, or my connection?? Does anyone know things i can try to fix this?

lofty geode
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Have a way to show my FPS?

vivid briar
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@lofty geode press ` for console and type "fps 1" (only works ingame)

lofty geode
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Thanks]

vivid briar
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you're welcome

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<@&521631248536305664>

When iam ingame, i have a avarage fps of 90 or so, but sometime the game randomly freezes for like a second, sometimes longer. It is very random, and does not seem to be the area im in. Iam not even sure if it is a fps problem, maybe servers, or my connection?? Does anyone know things i can try to fix this?
@vivid briar

copper pebble
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it happens to everyone

vivid briar
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is there is nothing to do about it? because i don't see it on streams

velvet sparrow
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Is there a way to report players selling in-game currency? huh

weak sinew
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what is this message i get whilst trying to download tarkov: user action required unable to load the file "Client.0.12.2.5485.zip" unable to read data from the transport connection: The connection was closed

knotty needle
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It’s been three days since I bought the game and I HAVE STILL NOT GOTTEN THE CODE

mental obsidian
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server connection lost everytime i enter a raid

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nuts

knotty needle
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I have submitted several tickets no reply fuckin nuts

grizzled hazel
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Hi i would like to report a bug

copper pebble
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@grizzled hazel through the launcher

grizzled hazel
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thank you

mental obsidian
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any way of fixing this server connection lost issue?

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i cant even play my pmc

pale drum
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@vivid briar buddy killed me bring my shit

solid slate
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Why is it every time i play reserve my fps drops and i get hella lag every other map is fine but reserve

vivid briar
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hello! so i love this game! but i was wondering if theres a promo code active currently for this upgrade

slow orbit
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Hey, im having a problem where everytime I try and extract, Tarkov crashes, just lost a lot of loot from a deep interchange game

fair kindle
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Is there anything I can do about my items not being put on the flea market when I put them up

tall bramble
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I can't open the game?

obsidian salmon
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cause you have the game open

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check in task man

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and close it in there

tall bramble
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Do not

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I just turned my pc on

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Only thing Tarkov related is the launcher

vocal brook
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Hi, so me and more 7 friends have bought the game and we cant connect because of error 403. We are all in the same LAN, and our IP has been blocked.

gaunt yoke
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yo i havent been able to play in over a month. How do i get rid of the 201 client authorization error?

vocal brook
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Strange, 201 should be ok...

gaunt yoke
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thats what i see everytime i open the game and ive tried everything to fix it but nothing works

vocal brook
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Have u bought the CIS region ?

gaunt yoke
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NA

vocal brook
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IDK, we will have to wait the admins

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My job got the IP banned from EFT

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Me and 7 friends bought the game and cant play

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they are all mad

gaunt yoke
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wack

frosty pond
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can someone help me with this game

vocal brook
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whats the problem?

vivid briar
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same

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i need help

vocal brook
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201 or 403?

teal yarrow
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Might be a noobish question, but im not big into computers - however, anyone got any ideas as to why the game is causing my computer to become a snail ... like it will load so much then stop for about 10 seconds then continue loading. and in game when i try to aim at a scav for example itll freeze up so i dont know if im actually aiming at the scav anymore. Im running it on the Lowest settings.

young crane
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@teal yarrow What are your specs? I

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I'll pm you

eager fiber
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its been 7 days and i still havent gotten my benefits from edge of darkness

young crane
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@eager fiber email BSG. I upgraded like a month ago and got the benefits same day.

eager fiber
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i already did

gaunt yoke
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anyone know the specs required to run eft?

vivid briar
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honestly long as you spend at least $2,000 or so you can run it on highest settings

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just get at least 32gb ram

trail gyro
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Running it nearly highest settings just fine on 16GB of ram and a 1060 6GB

frank kelp
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i need help accessing the lfg chats it worked fine yesterday then tried it today and i was locked out so i thought it was bugged so i left the server and rejoined thinking that was the problem now i don't even see the lfg area anywhere i clicked my region and checked the box on rules and still nothing

tight steeple
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did they fix the servers or what

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this dude really said 32 gigs of ram

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ive got the same shit as @trail gyro

gloomy cove
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i need help launching the game

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it wont load past the launch screen

vivid briar
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May need to fix people that show up on your screen but them not rlly being there

gloomy cove
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??

little gyro
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this shit lookin like dayz all over again

gloomy cove
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yea no one helps or anything. trash ass support

slow orbit
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Hey, im having a problem where everytime I try and extract, Tarkov crashes, just lost a lot of loot from a deep interchange game

forest plank
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i cant even get into the lfg chat

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the setup didnt work

glad storm
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Hello Chat do you guys have any info regarding Battleeye turing all my applition off when i start EFT i have google it and not found to mutch that helps. if i Reinstal the game then it works great intil i restart my PC

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!modes

gloomy cove
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no one replies on this channel. ive been having probelsm for awhile and i still cant get an answer

frosty torrent
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I cant see LFG rooms and completed the set up

little gyro
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@gloomy cove twisted what was your issue

gaunt yoke
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its been a month and i havent been able to get an answer for my issue

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not even from the devs

gloomy cove
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everytime i click play the game wont launch but my mouse switched to the loading circle and i have to restart my pc to even do anything, and if it does launch it just sits on the title screen and does nothing and i have to restart pc to do anything

simple siren
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hey i need some help if any can help
i keep on getting an anti cheat error messege and i can play, tried re-downloading, tried checking the files. never cheated!

gaunt yoke
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@gloomy cove can ur pc run eft?

gloomy cove
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lol can my pc run it!

little gyro
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twisted i sent you a pm

gaunt yoke
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sounds like it shits the bed before it can

little gyro
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you know what they say about assuming?

proud obsidian
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Anyone got a fix for the "connection lost" error?

little gyro
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this game has had a wide variety of issues and I wouldn't jump to hardware issues

gloomy cove
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i built this pc my self i know it can run it fine.

little gyro
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I installed and run the game fine. so has my cousin. I have 3 friends who have had issues making the game unplayable

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and its not hardware related

gaunt yoke
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you know how to fix 201 client not authorized?

gloomy cove
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32 ram, 2080 graphics , i7 9700

little gyro
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@gaunt yoke use the launcher

gaunt yoke
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i am tho

little gyro
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you are using battlestate games launcher, not "escape from tarkov"?

gaunt yoke
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yeah

little gyro
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the only time i would get that error if i tried to launch the game without the launcher

gaunt yoke
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yea which why idk why i get it if im using the launcher

little gyro
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you can always try reinstalling the launcher. it has been suggested to delete certain folders

gaunt yoke
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ive done that many times

little gyro
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you can try running this batch file

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it will delete the folders that have been suggested to delete numerous times

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your mileage may vary, but it did fix 1 of my friends issue

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this is what the batch file contains

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@echo off
rmdir /s /q "C:\Users%USERNAME%\AppData\Roaming\Battlestate Games"
rmdir /s /q "C:\Users%USERNAME%\AppData\Local\Battlestate Games"
rmdir /s /q "C:\Users%USERNAME%\AppData\Local\Temp\Battlestate Games"

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so if youre not wanting to run the batch file, go locate those folders and remove them

gaunt yoke
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i ran it

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so now if i open tarkov it should work?

little gyro
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possibly

gaunt yoke
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ill test

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yea still dont work

knotty needle
rotund stream
#

i need help, i resettet my password but didnt got a reset mail

solid slate
#

Can eft plz fix their fuckin game i was runnin it fine till last night and its not my pc

toxic shale
#

anyone know why the game is using 60+% of my computers memory just sitting in the main menu?

#

when i go into a SCAV raid, it goes to 70+% and makes the game beyond unplayable

little gyro
#

wish i could help because you guys not getting it here

#

the forums are clearly as useless and support doesnt respond to emails

#

If its unplayable and youre not getting help contact your bank. thats the help I CAN offer

knotty needle
#

FIX THE GAME

vapid nacelle
#

anyone know of issues related to connection to reserve map?

little gyro
#

i am having no issues

solid slate
#

@vapid nacelle no one fucking responds. Ive tried

little gyro
#

Well I havent really played today but in general I am lacking a lot of the issues you guys and my friends are having

vapid nacelle
#

thanks Daniel, been trying to connect with a buddy, other maps dont give an issue, but reserve seems to be stuck at matchmaking

vocal brook
#

lol me and my friends bought 2 4-packs

#

and got IP Banned

little gyro
#

@vapid nacelle well reserve is typically a long queue. have you waited 15+m?

vocal brook
#

Now we cant play on work anymore

snow cypress
#

XD

vocal brook
#

The support only said: "use vpn"

snow cypress
#

XDDDDDDDDDDDDDDDDDD

#

nice support

little gyro
#

@vapid nacelle also try mixing up who the host of the party is. we have had success with that

vocal brook
#

CHEKI BREKI

little gyro
#

@vocal brook contact your ISP and see if they are willing to assign a new IP, alternatively, contact your bank

toxic shale
#

does anyone from BSG actually respond in here?

little gyro
#

no

toxic shale
#

good one

vocal brook
#

We have Static IP Adress, the company will not agree with this hahahahaha
Tomorrow i will try again

toxic shale
#

put up a discord link on your official site and then not respond to the customers...

little gyro
#

dont respond to emails apparently either. some people reportedly get a response, but I have a friend who is currently waiting 1 week+ for a response

vocal brook
#

But we spend 44 dollares each to not play

#

And we are in Brazil

toxic shale
#

the game is beyond unplayable for me

vocal brook
#

44 dol here is tooooooo expensive

toxic shale
#

load times are ridiculous

#

and in game, movement and input delay is horrendous

vocal brook
#

Loda times are a bit lazy here too

snow cypress
#

fix your pc then

toxic shale
#

not my PC...runs every other game on high/ultra settings without a problem

#

but thanks for the advice

#

lol

snow cypress
#

mine has no issues

little gyro
#

same

vapid nacelle
#

thanks guys, it was loading times for reserve, much longer than other maps

marble nacelle
#

anyone else get this message when trying to pre-order EFT ? A system error has occurred. Please try again later.

snow cypress
#

yea

#

just wait

#

had it happen to

little gyro
#

@vapid nacelle no problem man

marble nacelle
#

@snow cypress wdym ive been waiting for an hour and support hasnt responded

little gyro
#

they dont respond here

#

I have only ever seen moderators respond and they know as much as any of us

marble nacelle
#

thats EPIC

vocal brook
#

Try here

marble nacelle
#

@vocal brook how long would it typically take for them to respond

little gyro
#

1week+ - never?

marble nacelle
#

this is bullshit ive never witnessed a worse payment system than trying to buy this game with xsolla

raw topaz
#

my offers are stuck to 3/3 and i have to restart game to update it 😦 , anyone else has the same problem?

glossy zenith
#

has anyone else had issues with gunsmith pt 14 latley

marble nacelle
#

does anyone know if i pre-order tarkov on a different device than my pc with the same account of i will be able to download it?

obsidian salmon
#

Yeah

#

all that matter is your account

#

you login and dwnld and play

snow cypress
#

are u retarded mrkrabs

marble nacelle
#

@snow cypress suck my fat hairy nuts. I've been trying to download EFT for 2 hours to no avail because of a payment error code

vivid briar
#

Is there not a keybind to cancel actions such as fixing blacked limbs?

#

I emailed support because my account was hijacked but I still haven't gotten a response and it'

#

s been 8 days

marble nacelle
#

@vivid briar yeah i cant get support to respond

vocal brook
#

idk

#

i send the email today

novel dirge
#

So I lost literally about 200-300k in loot from scav

#

Cause I continued, and an error "MoveIn" whatever popped up, causing me to lose the items in my inven...

#

@pastel girder

#

Something you can help me with?

pastel girder
#

no sadly

novel dirge
#

Damn, can I at least get a recovery?

#

not from you, but someone else that has the power*

carmine thicket
#

Hey I have an issue, I've been trying to authorize the launcher but when they say they sent an email to me with a verification code I don't receive a code, I sent a support request as well but haven't gotten a response

marble nacelle
#

@carmine thicket go to https://help.xsolla.com/#contactUs and use the 24/7 chat to contact someone theyre currently helping me so it works

carmine thicket
#

Thanks ❀️

#

O.o they just closed the chat thing on me

marble nacelle
#

@carmine thicket try reloading the page i think the same thing happened to me

carmine thicket
#

Already on it πŸ‘Œ

orchid zealot
#

Can someone help me?

carmine thicket
#

That didn't hepl

orchid zealot
#

Can you help me taiyoji?

carmine thicket
#

Sent me back to the request support which I've been trying to use

#

what with

orchid zealot
#

launching the game

carmine thicket
#

yeh no

olive robin
#

are the servers still garbage? im 8 mins and no match

carmine thicket
#

idk, haven't been able to log onto the launcher

compact matrix
#

Alright, BSG needs to fix things, just got into factory, killed a stacked PMC, with a lab card, then boom, server looses connection, and not because of my internet connection.

orchid zealot
#

How do i uninstall the game?

obsidian salmon
#

Well, server connection lost is a use end error, tarkov drops people if they drop connection even a bit

carmine thicket
#

Any idea on who I should try contacting in order to log into the launcher?

#

Also I tried contacting moderator bot to get a role assigned but nothin yet :/

verbal haven
#

@carmine thicket did you message the bot?

carmine thicket
#

Yes

verbal haven
#

Odd. I did like 5 minutes ago and got a response very quickly

orchid zealot
#

So how do I uninstall the game?

carmine thicket
#

Really more concerned about actually logging into the launcher more than anything

marble nacelle
#

it took me 3 hours but i finally bought the game with no error message AWOOOOOOO

round locust
#

somebody wanna jump in the vc for beginners assistance to help me out?

torpid spear
#

bbruh i crafted the backpack in christmas tree hidout

#

and i didnt get the backpack even though it went to my stash it said

rich fiber
#

can someone nick me as MrSora

#

so its the same as my in game name

#

cause i dont really want to change the discord tag and i dont have perms to change nicknames in this server

supple hearth
#

Hello has any encountered a bug with the quest "bullshit" where skier does not give you the fake USB? I have restarted checked all my incoming mail multiple times and waited around 5 hours

vague trellis
remote igloo
#

Can any kind soul help me out with buying the game, since im having troubles with it last 3 times i actually bothered to buy it...

tribal venture
#

@formal dagger I still having audio issues, and I just use my Alienware Sound Center

modern estuary
#

halp

civic kite
#

I found a bug I think?, I recieved my insurance and once I did it said bd player inventory than sent me back to hoem screen. When I went back in all my insurace items were deleted and whern I went to claim it again the insurace wasent thier saying it had already been claimed. Is thier a way to get my stuff back or is it permanetly gone?

modern estuary
#

hmm

#

it might be gone

civic kite
#

so its a bug that just deletes items?

rich fiber
#

its just lag

#

just refresh your game by restarting it or something

civic kite
#

kk

#

ok it came back in the insurace but when I claimed it again it did the same thing.

#

ok I did it a 3rd time and it happened again

#

now its saying "bad owner"

safe rose
#

Hey Guys, are there a fix for the "not receiving emails" problem? I have it since December 2019. i dont get emails anymore πŸ˜• Auth Code and others ==> https://forum.escapefromtarkov.com/topic/89908-not-receiving-emails/

Escape from Tarkov Forum

Am I the only one not getting these stupid verification emails? I keep trying to login to the launcher but it says I need a code and that one was sent to my email, and yet nothing ever appears in any of my folders and I only own 2 email accounts and neither are getting them.

grizzled hazel
#

is there something wrong with the servers right now?

modern estuary
#

Servers fucked

rich fiber
#

rn?

#

think everything is working fine..

modern estuary
#

\o.o/

grizzled hazel
#

i mean im in the game and everything works fine until i tried to enter a raid

#

i just sit in matching

#

ive already restarted

unkempt tartan
#

does anyone know how to fix crashing ingame?

spice nebula
#

servers are eatin' ass atm

full garnet
#

Trying to install the game to an SSD, how can I go about this? Its just installing straight to my C drive with no other option

compact matrix
#

if only BSG would actually let us know about theses issues, and send a tweet or something

#

Ik they are small in all, but they sure do a bad dev job

spice nebula
#

typical indie shit

compact matrix
#

Meh, I play a indie game called Squad. The devs are on fire. Always pushing updates out. Great people, made by OWI.

spice nebula
#

kek

young crane
#

anyone having issues connecting to customs PMC?

compact matrix
#

Everyone is having issues with everything

#

Not just you

vivid briar
#

Customs pmc is a year long wait

grizzled hazel
#

yepp

#

it took me 15 minutes to get into a game

#

i would play another map but i have tasks to do

hearty jacinth
#

after every raid weither or if it's a death or extract it says i'm still in raid and I have to confirm leave to get back to lobby. Any solutions?

molten coral
#

ive been in a 27 minute que

ivory sparrow
fervent mountain
#

i need help with downloading problems

ivory sparrow
#

Actually all my traders are red for some reason? Thoughts?

#

Relogging fixed it.

vivid briar
#

i saw someone giving away a account and someone said people get banned for it and i dont get why its so bad

#

Like why can’t you

gaunt yoke
#

anyone know how to fix 201 client not authorized?

#

im using the launcher

hearty quest
#

What do I do if I accidently gave my friend a European version of the game when he is american

#

and I may have bought a different region for myself, it says "other"

digital horizon
#

European Version doesn't matter he will still be able to launch and play with US players

raw topaz
#

i am pretty sure european version can play from anywhere in the world

hearty quest
#

Ok mine says other

#

what does that mean

grim sparrow
#

other means you can't play the game within europe

#

CIS is CIS-only, other is anywhere outside europe, europe is worldwide

hearty quest
#

So I have to pay more to upgrade after payting 47 for my acc then I paid 41 for his and he gets the EU

#

this si so confusing

obsidian salmon
#

@vivid briar Because it was clearly spelled out the games EULA that giving accounts that someone has bought to someone else is against it

digital horizon
#

u can upgrade to euro version for free

obsidian salmon
#

10 bucks

hearty quest
#

ah cool

digital horizon
#

wait what

grim sparrow
#

@hearty quest what country are you playing from

hearty quest
#

US

obsidian salmon
#

Changing from NA to EU is 10 dollars

grim sparrow
#

ok then other is ok

#

you don't need anything different

vivid briar
#

@obsidian salmon why tho I don’t get why it’s matters so much ik it’s in the eula but why

digital horizon
#

if u US other is fine

hearty quest
#

Ok cool

obsidian salmon
#

other is for everyone not EU or CIS

hearty quest
#

but if my frined says EU then its ok and I can play with him

digital horizon
#

yes its fine

grim sparrow
#

yeah

hearty quest
#

cool

#

ok thanks dudes πŸ™‚

grim sparrow
#

all that EU means is that if he's located in the EU he can play on his account

hearty quest
#

ah cool

grim sparrow
#

if you go to france and are trying to play tarkov you might have some issues but otherwise you're good

obsidian salmon
#

you can be in NA and play with EU guys if that is what you want to know

hearty quest
#

So why did it cost me 47 to get other region but his gifted one costed 41 and he got the eu version its so confusing lol

#

Anyway as long as I can play with him im fine

grim sparrow
#

it has to do with region currencies

hearty quest
#

ah

obsidian salmon
#

The version doesnt matter when it comes to playing with others

copper heath
#

23 minute wait time

#

3 man customs

#

why

obsidian salmon
#

well why are waiting that long past 5minutes total

#

also select more servers, if you are on dead ones

hearty jacinth
#

Tech you got it easy I cant even get in game

#

got to wait for a lil bit

copper heath
#

ok

#

sorry

dusk abyss
#

Launcher is stuck at Downloading files (Calculating time...) ;-; with a random "lock" file where the game was supposed to install to

gaunt yoke
twilit galleon
#

hey guys when I try to boot up the games it will immediately crash does anyone know why?

main shard
#

hello

glass pier
#

3 times, trying to join Factory now... over 6 minutes Matching... keep waiting? keep restarting?

coarse quail
#

im getting server connection lost

#

can someone verify servers are not working properly

inland juniper
#

watching a streamer get a 1 minute queue while i'm sitting in 20 min queues.... feelsbadman

quick tusk
#

^

gaunt yoke
#

anyone know how to fix 201 client not authorized????

quick tusk
#

Ya I had a 20 mins so backed out and went Scav for shorter now im back near 20 mins

#

Can’t escape from Tarkov if I can’t even get in

ivory orbit
#

how do i join channels

sleek hull
#

I can't seem to get past this. It won't let me connect at all. I've abandoned the game and this still comes up.

hearty jacinth
#

@sleek hull wait 30min-1 and a half hours

#

it should be good after, had the same problem

sleek hull
#

so just play something else for a few, got it

wild trail
#

Watch for a player named Hellifornia. He just one shot an entire team of thick PMCs on spawn without a shot heard. I wish there was a way to report people cheating the system.

obsidian salmon
#

Someone inviting you to a random lobby and killing you is not hacks

fluid harbor
#

lol we werent in his squad

#

and we were in cover

wild trail
#

yeah, we dont play with randoms unless we find them here in Discord and talk first. Like I said, wish there was a way to report players for review.

hybrid python
main shard
#

yo if my region says USA

#

and im not from the US

#

is that bad

inland iron
#

is there any known issues with the market atm?

#

because my listing isnt selling and i checked and thats because its not even listed?

#

nvm i relaunched the game and it seems like my offers have sold but remained in my listed offers

#

i didnt get a message about it though

upper ibex
#

How much is 14000 rubles in dollars?

obsidian salmon
#

100R basically 1 usd and euro

placid raven
#

so many cheaters back again on eod accounts. BSG you need to hardware ban too. not just account/ip

mental mauve
#

I just had 4 scavs walk up to me with no sound from their footsteps at all

inland iron
#

yoof, that mustve sucked

mental mauve
#

oh i screamed

#

i lived

obsidian salmon
#

You cant ban skill man

mental mauve
#

but first i was going down the dorm stairs in the 3 tier to the first floor and there was a scav standing of the left of the stairs and i slowly come down and just see him, i screamed and lit him up, then i was drinking a juice and i just hear a scav mumble and start shooting at me i screamed, ran upstiars waited for him to come up, shot him then moved in to loot and another one cam i ran back up and got him went to go loot him and then the 4th just walked up the stairs and started shooting at me with a pistol i cut him down quick

#

later i saw a scav slow crouch walking, like real slow walking through the street, with a pistol nothing else, i took some shots he just looked at me and kept going, finally stood up to go to cover but then i got him am positve they were all ai the last one, was either dumb or just like ai dumb, but it looked like he slowed his speed, and was crouch walking can npcs do that?

sacred cedar
#

I dont know if this is the right channel for my problem but I cant fix it on my own. Whenever I play tarkov I have my mouse cursor flickering in the middle of my screen. It appears when I move my mouse to look arround and disappears when Im not moving. I tried several things inlcuding deactivating various overlays like discord, and shadowplay or switching to borderless windowed mode nothing worked. I only have this problem in etf.

placid raven
#

yet another cheater on labs with a eod account

fluid harbor
#

as you can tell by @obsidian salmon responses they dont care

#

wish some Sherpas were helpful instead of condescending

remote harness
#

hey can someone help me with the bsg launcher download speed, im stuck around 750 kb/s and with a vpn to Russia 370 kb/s

dapper axle
#

which vpn>

#

free trial?

#

some have bandwidth restrictions @remote harness

remote harness
#

im using proton free, but i currently have the plus trial

dapper axle
#

hm dont know why

#

network speeds regularly?

remote harness
#

pretty high, my steam is about 13 mb/s avg

feral parrot
#

anyone able to give me a hand with gunsmith part 2
i have all the part but for some reason i canot attach the b-11 handgaurd on the ak74u

remote harness
#

scroll down it has all the parts needed

#

prob the gas block

feral parrot
#

what do you mean by that

#

when i try and attach it to the given 74 u it dosent let me

#

when i try to attach it

#

it wont go on

flint moss
#

Gas block you have inside?

feral parrot
#

inside what

#

sorry

flint moss
#

Handguard

feral parrot
#

uh

flint moss
#

That thing you are trying put on

#

Sorr eng bad

modest gale
#

"invalid URI" never had a problem with the game until now. any ideas?

dry cedar
#

15min wait time

#

is that normal

safe gulch
#

guys, anyone having issues moving completed quest items into your stash

#

i get an error then it dissapears

#

and when i re-log the items are back in the completed quest storage again etc

patent cypress
safe gulch
zealous thorn
#

how do i clear my memory cace to sort this stuttering out pl

#

cache.

woeful shell
zealous thorn
#

well so much for a support channel lol

woeful shell
#

this price increase makes no sense what is this a scam ?

zealous thorn
#

well it is getting mroe and more popular

woeful shell
#

On the website it's clearly 34.99€

#

you can't increase price on a checkout

#

that's illegal

zealous thorn
#

well you can. VAT

#

the game is taxed my dude also check DMS

woeful shell
#

Everything in Europe is already VAT'ed

zealous thorn
#

russia is different

woeful shell
#

If we go to a shop and see the price it is VAT included, it's required by European regulations to do that.

#

I don't give a shit about Russia when I see a price listed in Euros

#

Oh and the logic for digital goods "oh it got popular so the price has to increase" is plain stupid

zealous thorn
#

not my game dude

#

im juts a regular consumer

woeful shell
#

I don't need your support, you ain't helping

#

fuck off

zealous thorn
#

no ones gonna wanna help you with that attitude. you need to calm down

woeful shell
#

I'm blocking you

zealous thorn
#

kl

woeful shell
#

You're the reason I had this attitude

#

Because you're stupid as a monkey

zealous thorn
#

you make no sense sir. hope you have a good day anyways

#

what do you mean monkey???

#

their actually intelligent creatures XD you are the equivalent of a dung beetle XD

woeful shell
#

Alright, I have called consumer protection agency and they told me it's illegal to do that.

gritty fable
#

Hello everyone, I post this message because I recently noticed that my account had been hacked, and I have not received any response from the support for several days ... I do not know when my account was hacked, I bought the game in 2015 and I haven't played it since the first alpha ... Luckily I kept the proof of payment xsolla as well as screenshots of my account! Can someone help me? What is the support team doing? I created a ticket and I also contacted them via the support email, without success = /

woeful shell
#

I mean I've never experienced such thing before. When I buy games on Steam I can see their price, I add that much with paypal to my Steam wallet and I buy the game. And if you sell your game in European Union you have to follow the laws simple as that.

gritty fable
#

Someone can help me please ? =(

#

Someone is here ? I dont' see any messages

flint moss
#

!report

wise hullBOT
#

Hello @flint moss,

We do not take reports of cheaters here on discord.
In order to report a cheater, please record your game and post the video in this topic :

https://forum.escapefromtarkov.com/topic/98098-cheater-video-report-megathread/

Please refrain from accusing anyone here on discord to avoid provocations and conflicts.
Thank you!

gritty fable
#

Heeeeelp ='(

crude blaze
#

@gritty fable what you need help with?

gritty fable
#

My account is hacked

#

I have not the permission to see messages in This room, please mp me =/

quaint willow
#

What server do you all play on? I have europe version but only see 3 ASI servers. 😦

pearl locust
#

Am I missing something on the setup channel? I can't see English or Spanish language options

formal dagger
#

@gritty fable
Please email Support@battlestategames.com for additional assistance.

@pearl locust
The react bot is just having some issues at the moment. I'll give you the roles.

gritty fable
#

@formal dagger allready send Γ  mail, no answer, not open i can see if mails is open or not...

formal dagger
#

The team just got off holiday I couple days ago, ontop of all the new tickets they've gotten from all of the new users, it's gonna take them some time to respond.

#

Though what do you mean by hacked?

gritty fable
#

@formal dagger i know =/ but when i see forum posts with weeks of waiting...

#

@formal dagger when i have try to connect to my account, I receive Γ  message " incorrect mail" and the name of my profile on the forum is not mine

formal dagger
#

The users that mention weeks of waiting are often ones that have sent multiple tickets and emails. BSG responds to the latest message sent to them.

fading quail
#

i cant get my launcher to run

kind sapphire
#

Ah that explains why my ticket has gone on for 5 days, didnt know they were on holiday

gritty fable
#

@formal dagger OK so i wait =/

#

@formal daggerhow many times you think ?

woeful shell
#

Going on holiday when player base is increased 10x times is stupid idea.

formal dagger
#

The player base expanded so much due to unforeseen events

#

They also had announced they were going from the 1st to the 7th because that's Russian Christmas.

fading quail
#

stop for christmas

feral sage
#

"How dare they have vacation"

#

"I want 24/7/365 days full 1 sec support"

fading quail
#

lol

#

america doesnt sleep

formal dagger
#

Oh point, what's your launcher issue?

fading quail
#

there was an update like in march or may

#

and when i updated the game

#

this message poped up

#

ill send it

#

deleted everythinhg

#

re installed the game

#

i mean launcher

#

this keeps poping up

formal dagger
#

Ok I know that error, but I'm not at my PC so I can't help too much. One or a few of the visual studio or C++ libraries on your comp are outdated and you just need to update them.

fading quail
#

ok thanks for the guid

#

guide

ancient herald
#

Can any1 help me. im getting extremely low frames in this game with a pretty decent setup. My friend with the same setup, just less ram and a 1080 instead of a 1080 ti is getting 30 frames more than me. i have used every guide out there, but on customs im getting consistantly 45-60 fps with a i7-7700k oc to 5000mhz and an gtx 1080ti with 32 gigs of ram and an NVME drive. CPU and GPU usage is never over 50%

#

computer is freshly installed, game mode is deactivated. newest drivers, newest bios on mb

wild zephyr
#

Game crashes everytime on shoreline. Loads loot up to 51% then crash

#

Ok now it passed that

#

It crashed on awaiting session

velvet sparrow
#

@ancient herald same setup, 1080ti FE, i get 70-150 fps on customs, depends on situation and location. Everything set just like on this guide https://youtu.be/UJzDnMElW6M

Let's go over the Best Graphics Settings for Escape From Tarkov, as of January 2020 for patch 0.12. We'll go over Borderless vs Full Screen, VSync, Texture Quality, Shadows Quality, Object LOD quality, Overall visibility, Shadow visibility, Antialiasing, Resampling, HBAO, SSR...

β–Ά Play video
ancient herald
#

ive used those settings, its pretty much the same

full garnet
#

I'm having trouble installing Tarkov on an SSD, I've failed installation 3 times and now it gave me a missing consistency file error, trying another reinstall. Any idea why this is failing so much?

smoky sparrow
#

@vivid briar hey, did you ever figure out how to fix that broken jaeger quest?

vivid briar
#

yes

#

go in a raid as pmc again and just extract

smoky sparrow
#

I did twice 😦

#

Once at factory, once at interchange

vivid briar
#

you probably did it too fast

smoky sparrow
#

I even waited 5 minutes dehydrated again on the interchange one

vivid briar
#

u still got the penalty for too fast

#

jutr try to do the normal raid and extract alive

smoky sparrow
#

ahh so cant be a run through?

#

Ty, will try.

vivid briar
#

that's what i am saying yes

vocal brook
#

My Static IP got banned, im receiving a 403 status

#

Me and 7 friends from my job cant play anymore

#

I need help...

#

I already sent a email, and its the second time i come here asking for help

#

Where is the support?

split cosmos
#

good job tarky moved in tone sof good shit from my insurance when finished bad moving error

#

lost it all

#

Jesus

river blade
#

anyone else try to log into there profile on eft and it says opps...something wrong and thats it? ever since eft cam out i havnt been able to log in but i can still play the game

#

@vocal brook lol ive been waiting for support sice .12 came out GL man

teal ginkgo
#

@split cosmos Restart your game and it should be back.

vivid briar
#

Any tips regarding online freeze and fps drops?

wild parrot
#

specs?

#

@vocal brook yo

gaunt yoke
#

anyone know how to fix 201 client not authorized

safe gulch
#

whats the deal with the hermatic door, does it have a timer ?

#

i could not extract even though it had gone off previously

#

sorry wrong chat πŸ˜„

formal dagger
#

@vocal brook
The support team just got off holiday the 7th and they've got a massive backlog of tickets. The normal response time is 5-6 business days, that time is very likely extended at the moment.

gaunt yoke
#

bruh i contacted eft support and they told me to make a fuckin youtube video

#

game sucks

formal dagger
#

Yes, because they want to see how you're getting that error. Normally you only get that error by launching the game wrong.

stark burrow
#

Guys, if i change servers does my progress resets?

teal ginkgo
#

No Dez

stark burrow
#

Thanks! I was afraid before trying hah

fair kindle
#

I'm in game and I can't unload or reload any of my mags it won't work. I also have two glitched inventory spaces where I can't put anything in and a single bullet that I can't move or discard....

teal ginkgo
#

@fair kindle If you have the oppertunity, try and just alt+f4, and then join back in.

mellow pier
#

ive been awaitoing session start for about 10 min, should i reboot?

teal ginkgo
#

@mellow pier You're probably having some connection issues. Check your internet speed.

mellow pier
#

im on campus wifi, and just connected to a scav run in like 5 min , about 1 hr ago

#

i dont have acess to wifi at all

#

speed should be good

teal ginkgo
#

Well, not sure what you can do really then. You can either keep on waiting or reboot. Not sure which one is gonna get you in faster.

mellow pier
#

im rebooting rn

#

see if that works

teal ginkgo
#

Hope it works out

maiden path
#

I'm getting cant load bundle 404 not found error when loading a map, is there a way to verify my game files or something? I can't play the game now

formal dagger
#

@maiden path
If you click on your name in the launcher you'll find a verification option

maiden path
#

Thanks! I couldn't find the option, i thought it was supposed to be above the play button haha

raw topaz
#

I was close to Scav house in woods and it extracted me, i was nowhere near outskirts, i even tried to run away

#

i was like 50meters away from the scav house

#

never had this before

formal dagger
#

Were you a scav?

raw topaz
#

nope pmv

#

pmc

#

oh

#

nvm

#

i think i confused it with outskirts water

#

sry

formal dagger
#

Ohhhhhh

#

That makes sense

maiden path
sour galleon
#

Today I lost connection as pmc and couldn't log back into the raid. Prapor sent me the insurance message had 30% HP and all that. Will I get my insured items back? I looked at my stats and it didnt count as "left the action". I was in a very quiet area when I disconnected and I after 15sec or being disconnected I was already in menu so I dont think someone killed me that fast( also was in a cabinet)

mystic fiber
#

I want to move EFT to a different drive on my PC, anyone know how?

weak zinc
young crane
#

Heyo support channel, quick question: Why would EFT be causing excessive battery drainage on a gaming laptop? Not meeting specs or other software issues?

cerulean echo
#

@young crane lmao i was just ab to post

young crane
#

i gotchu man @cerulean echo

cerulean echo
#

my G respect

vivid briar
#

anyone else got this glitch

agile raptor
#

So me and a friend upgrading to edge of darkness during the discount but all we recieved was the gold name and crown. We never got the system message that's supposed to give gamma case and bigger stash? How long do i have to wait until my ticket gets a response?

tight violet
#

@agile raptor Join the CUe, Contact Mod hasnt the foggiest about the issue and i have been waiting for a week now and still not got all of the content

#

no response from tickets or emails

mental mauve
#

Is it just me or is woods execrations broken as in ok here are the places you can leave, this one, oh you need a key btw, this one, oh you need to pay to use it, this one oh you need climbing gear, this one, oh you need another player, this one, which is on the other side of the fucking map!

lone wyvern
#

Hey can somebody give my friend a role to be on this server? He doesn't want to link his phone to Discord..
@languid fjord

winter moth
#

servers are messed up at certain times

#

backout of the lobby and re try

naive junco
#

it keeps saying server connection lost

#

what to do

#

i dont want to leave, cause then i get a penalty

woven trench
#

when i clcik install nothing downloads

wild zephyr
#

sooo when are we getting ranked?

surreal granite
#

Hello there. I have a problem regarding the edition upgrade. I upgraded to the EOD edition last weekend and I still haven't gotten any of the upgrades. Do I have to reset my account or anything that I am missing?

obsidian salmon
#

Dont reset, just let the system recongnize the upgrade

surreal granite
#

How long does it usually take? I don't want to be disrespectful but I have been waiting for a week now 😦

#

in the launcher it also says that I own the EOD edition

vivid briar
#

can someone help me and my friend make money we are both pretty new and bad at the game

cerulean echo
#

cant log into battle eye while in safemode, doenst recognize its installed and fails to dl the program to do so lololoolol

#

luckily ive only installed a few programs post tarkov and it wwaas never like this before

woven trench
#

at least yall can download the launcher

#

i click install and nothing happens

wild zephyr
#

the game is crashing now every match

woven trench
#

can some one help me?

tall saffron
#

i litearlly just got kicked from a raid and cant reconnect

#

my pings fine

#

im not svr locked rn ether so i cant say what svr it was

woven trench
#

guess icant play the game i spent 45 on

vocal tulip
#

me and my friends are playing shoreline and are disconnecting and reconnect and everything is lagging

tall saffron
#

me too @vocal tulip

#

literally cant recconect

vocal tulip
#

im able to join, but it lags and then we disconnect

tall saffron
#

i cant even reconnect itll like load the map and shit then just says server connection lost again

wide socket
#

WTF this matching por favor

fathom raven
#

Anyone know how to solve Error 206 on the game launcher? Have emailed support but no reply.

abstract carbon
woven trench
#

why the fuck does the game download at only 1kb a sec

sinful bronze
#

guys my exp doesn't go up

vivid briar
#

Have any of u guys had disconnects on Tarkov ... Like everything is up and works on other things but for some reason Tarkov trys to say that i have no internet

sinful bronze
#

I've played 5 scavs and 0 exp... wtf

verbal shell
#

I'm having trouble installing the game. I'm getting some 503, server not found error.

#

Anybody know how to fix this?

#

I'm also getting the error: "The process cannot access the file [BattlestateGames\EFT(live)\lock] because it is being used by another process.

formal dagger
#

@sinful bronze
You don't get EXP from Scavs.

@verbal shell
Create another user profile on your PC, log into that, and download the game there. The 503 error is weird though, you may have to do a router reset to fix that.

@woven trench
Because either your ISP is throttling the download speed to the launcher or something in your network doesn't like TArkov.

verbal shell
#

I'm on a university campus, could that be affecting the download?

formal dagger
#

That's also possible.

weak horizon
#

any plans to introduce skill/level based matchmaker?

formal dagger
#

Nope.

vivid briar
#

that would be dumb lmao

weak horizon
#

dumb, how?

#

save fully stacked players coming against low level guys with fking pistol and no armour πŸ˜„

formal dagger
#

In a perfect world systems like that are fine, but they can be easily gamed. Pub stomping high-ranks in low-rank games are a thing as old as time itself.

#

Also in a game where one bullet from any gun can drop anyone in one shot, I think we're fine.

weak horizon
#

yeah agree @formal dagger

#

hmm, helmets have a different opinion on that

formal dagger
#

Nope. Most helmets don't protect the nape or neck.

#

One shot to the nape, and a PM can kill someone with a Altyn.

weak horizon
#

ok, i'll let you know when i manage that with my pistol from 100m + πŸ˜‰ thanks for answering though @formal dagger, appreciated

faint parcel
#

what the fuck is this? im constantly freezing in raid and its beginning to piss me off cause its now getting me constantly killed

ocean hill
#

Need support

formal dagger
#

@faint parcel
That's the unity engine hard crashing, when does it happen?

#

@ocean hill
What do you mean lag switch?

faint parcel
#

constantly like every raid withen like 3mins

dapper axle
#

@ocean hill WITH WHAT?

#

sorry cvps

formal dagger
#

@faint parcel
Can you DM @mellow tundra ? I can try and help you from there, it'll make the conversation easier to keep track of.

faint parcel
#

i did

split raptor
#

I need mental support

#

I keep dying

#

it's making me depressed :(

compact matrix
#

Server issues again

lofty oak
#

I cant get out of the inventory

#

I am in game 😦

tall saffron
#

is factory bugged rn ?

#

time wont change on it and i havent been able to get in been trying for a literal hour

dapper axle
#

tIME DOESNT CHANGE ON FACTORY

#

damn caps lock srry

tall saffron
#

i still think its bugged tho

#

cant find a game

#

on anything now

#

omfg man these servers the last few days sadcat

dapper axle
#

queue times are high rn due to the amount of users

#

happens every night

tall saffron
#

ik

dapper axle
#

you just have to deal with it 😦

ocean hill
#

Servers are being so shit

tall saffron
#

i think we need to add # EOD Matchmaking priority Lol

#

jokes

#

but still this is brutal

faint parcel
hearty quest
#

I start installing the game and then it gets half way through and it says I have to reinstall the entire thing

humble tundra
#

Why tf do my keybinds keep resetting

gray lake
#

Took a break for about 6 months, came back and screens seem to take a long time to load now, even death screen takes a minute or more after dying. Game is still on SSD, is there a setting to cache stuff or something?

tawny notch
#

hey, is there a way to uninstall and reinstall tarkov?

tardy summit
#

go into your files on comp and hit uninstall

#

then go to browser and re install

stable karma
#

can anyone give me some info on this? so i own tarkov and have the EU version however when i boot up the launcher it says i dont own the game at all

tawny notch
#

o h o k

#

i guess i'm stupid then

vocal brook
#

I just died by a gun with shotgun, he was shooting but making no sound, wtf?

weak zinc
#

Seriously does anyone know to fix low download speed i was 80% the way done and it fuckin reset back to 0

upbeat salmon
#

Ah okay another extract/disconnect from servers

humble tundra
#

my keybinds keep getting reset

#

like for example last game my fire button unbound

molten mauve
#

im having a problem with starting up eft so ill try to explain it as best as possible (TLDR: I think discord is messing up eft for me):

turn on computer
discord and steam automatically turn on bc set to startup programs
start up Battlestate launcher
launch EFT
invisible EFT showing, with my mouse pointer being replaced with a constant spinning loading wheel
cannot alt tab out of it
cannot click on other programs bc invisible loadscreen takes priority
CTRL+SHIFT+ESC brings up task manager
attempting to click "end task" does not work bc invisible loadscreen is in front of task manager
ALT+F4 does nothing
only way to close it is to shut down computer while mashing the ESC like im playing DDR on the hardest difficulty

now here's the only way for me to start EFT(that i know of):

turn on computer
exit out of discord before it finishes loading bc startup program
launch Battlestate
launch EFT
while EFT is loaded and running only then can i start up discord (by ALT+TAB)

i downloaded the game yesterday and have restarted the computer several times since then, i have also verified the files several times and nothing is missing or corrupted. Does anyone else have this problem or know how to fix it?

fair cedar
#

I am seven

vocal brook
#

@weak zinc i think the servers went down

weak zinc
#

It's been like this for almost 20hrs

#

Idk what else to do i bought this game literally lastnight

hollow hare
#

Servers are absolutely fucked

weak zinc
#

Well like what do i even do my obviously downloading the game isn't going to do anything

raw moon
#

extraction bug fix?

#

got out with tons of goodies but didnt keep any , still on scav that is on cooldown

dapper axle
#

pm me

magic dawn
#

hello

#

why is the wait time ridiculous

#

it has been like this the past few days

#

it says matching for like 10 minutes

compact matrix
#

server problems again

lapis stag
#

why cant i launch the game? i keep getting a error that says the operation has timed out.. why

magic dawn
#

man

hollow hare
#

Yikes i kinda wanted to play the game but nvm

woeful thunder
#

@prime lance what is the expected wait time on support tickets if u know? I never got my gamma or stash upgrade from eod upgrade and a mod said i dont need to refresh my acct.

pseudo holly
#

Hello will battlestate ever contact you via phone call/text

modern spire
#

...seems wildly unlikely, and how scams start. should be thru email.

mellow drum
#

gotta love the hacking scavs

copper heath
#

hackin' scavs

wise needle
#

I cant even download the game, Whenver I attempt to I just get an error dialogue box and I am not sure on how to fix it (Yes my storage devices have plenty of space free)

muted sigil
#

I'm having audio issues (as in, there is none at all) and I was just wondering if anyone else had experienced that and figure out how to fix it. I'm using Astro A40s with the mixamp, I've got it powered through my USB port and the high definition cable plugged in. I have audio to everything else, just no game audio at all.

wise needle
#

please someone? I really want to play.

hollow hare
#

it looks like its a zip file try extracting it

modern spire
#

you try just uninstalling and try again yet?

#

uninstall, delete all their folders, and everything

candid iris
#

this is a serious problem now almost half of my listings are invisible

#

i put them up but then they don't show up and i waste a bunch of time

#

then when i take them down it says 1503- offer not found

onyx oxide
sick bobcat
#

is anyone else having issues selling stuff on flea?

long walrus
#

@onyx oxide what map? I'm having the same problem

sick bobcat
#

its showing that my offer is not popping up

#

and then it gives me an error

onyx oxide
#

@long walrus shoreline with nobody on map

long walrus
#

G dang tarkov servers being stinky poopy as usual

candid iris
#

@sick bobcat just wrote it there

#

right above the image

#

been happening for a few days

sick bobcat
#

this is just started happening for me

#

like today

candid iris
#

it's really really bad today

#

just removed an adar 20 seconds ago

sick bobcat
#

when i remove a listing it just disappears

#

which is just weird and irritating

raw moon
#

how long are you guys waiting for a match

#

im in que for 10 min

#

on customs

onyx oxide
#

Played one map in last hour and 15 min

empty loom
#

why i cant use other channels or see them

azure oyster
#

yeah im taking awhile to get into factory. @raw moon

#

@raw moon night or day?

stone loom
#

Ayo are servers down again or something?

fair kindle
#

My game disconnects at least once per day and this doesn't happen on any other game or with anything or anyone else on my network.

#

I simply get a message saying server connection lost

#

My internet is not down though

potent helm
#

Send help

quartz light
#

is factory down or something the time on it is not counting anymore

uneven vector
#

i gave my brother a code for the game and he cant install the game. he keeps getting a checksum error. we tried uninstalling it multiple times and even resetting his computer and still no luck. any ideas?

burnt drift
#

dc'd 6 times in 1 raid dont worry your not alone

strange karma
#

I am unable to change what servers I am queing for and none of them show a ping, If I try to play I get stuck in matching

waxen tartan
#

Check firewall rules

#

@fair kindle Wi-Fi connection?

fair kindle
#

@waxen tartan Nope, wired. Never have this problem with any other game, application, or device. Only Tarkov.

brazen egret
#

Whats the best way to learn the map?

fair kindle
#

Offline mode, keep a map open next to you and just run around

#

watch videos

#

and guides

#

on the layout and loot locations

#

and then it just takes time playing

primal ridge
#

How do you change region?

#

Like, is there a way to change region without specifying a specific server?

#

I have someone whose game is set to EU but they're in MST usa

burnt moss
#

I need help please

#

I can't login. Because I didnt get the authentication code for the login. Please I wait for 3 days now

primal ridge
#

@burnt moss that'd be something to contact support on the website about

strange karma
#

Anyone have any idea on how to fix my problem, I am unable to select servers and it doesn't load the ping for them

vivid briar
#

How do i get a refund

vivid briar
#

Hello, run into an issue yesterday, while I was waiting to get into a raid, suddenly my PC had the Windows blue screen of death and restarted, and when I logged in my windows, and tried to launch EFT, it gave me an error, I ignored and tried again, the game launcher opened but now it's asking me to install the game as if I just downloaded it, also it has restarted the game to a default language of region, which I have changed the language to EN since 2 years ago.

mild osprey
#

@vivid briar why you need refund? its not working for you?

#

@prime pewter that is something that is clearly going on with pc..maybe your harddrive containing the game decided to corrupt?

vivid briar
#

@mild osprey are you referring to my issue?

mild osprey
#

yes

vivid briar
#

maybe at that point but I have no idea since the harddrive is working fine now

mild osprey
#

download crystal disk program and see how many errors you get

vivid briar
mild osprey
dapper lance
#

i have aproblem
i tried to drop a red rebal pick to my mate on reserve but he didnt get it and now its dissapeared
what should i do?
is it a rip to the pick?

#

also cant find a game on factory

vivid briar
#

@mild osprey thanks, it shows Health Status as Good , do I have to run something to see if there were or are error in the harddisk ?

mild osprey
#

i guess we are good

#

not sure what happened but time to install game again

vivid briar
#

so progress is RIP ?

mild osprey
#

yes, you keep the progress..quest...inventory etc because those are in cloud

#

so just re-install

vivid briar
#

ah great!