#community-support
1 messages · Page 502 of 1
why are load times so long .... 10 minutes on Customs then backed out; then 14 minutes and backed out, then 20 minutes and gave up.... Sequisha having the same issues on stream now as well.
Because all the new people literally breaking the servers
If it’s about someone in here @indigo turtle dm @mellow tundra
@brisk hollow damn man. Any luck finding it again? And what was in the case?
low texture might make run your pc worse because your pc isnt helping while it can
part of your pc
would low textures cause my game to crash?
uhhh i dont think so, i have never heard anything like that
for sure. i'm a noob and it just wont stop crashing. reinstalling rn tho
try also downloading the graphic drivers again
and remove reshade and programs that ''boost'' perfomance
i only had razer cortex installed but i can uninstall that rn
no its a launcher basically
not this game specifically. but other games
hmmm ok dunno
u might be right tho. i've seen it 'boost' performance on games that i haven't launched thru that app
so maybe
what is reshade?
its a program that alters brightness and stuff but tarkov i think is against it and it doesnt run with it anymore
but thats probably not your issue
yo boyster
the game wont launch.... anyone know why, i can get to the launcher i hit play then it just loads for hourds
So i thought about changing my email
so but when i change my email it doesnt send the verifacation code to the email
@rocky wadi if you click to select the servers do you any in that list?
from the launcher
make sure you have it on auto
@knotty needle so, did it work? lol
no 😂
haha oh man
@raw topaz your a god
i dont know what to do anymore
i wish i was a god, then i wouldnt feel so sleepy right now lol
dunno shag, maybe just wait one or two days until they fix their whole server thing, they did say they doing their best
and after it calms down you send support ticket again etc
Um I just completed Gunsmith pt3 and insider quest from Mechanic, after I revive the reward, there's an error and all the reward were gone, i lost nearly 1000euros and same thing happened to my insurance as well, they just disappear after i drag them to my stash
try to restart the game, it will probably restore and fix everything
it will revert back to the last stable inventory state
at least to me thats what happens
Ok thx I'll try
i think the reinstall worked
thx, it worked
yeah only scavs have problems with errors and stuff, players are usually safe
anyone else got trouble receiving stuff from mailbox
try restarting the game
it will probably fix it
probably the servers lagged out at some point and now the game doesnt know at what state your game is
after reinstall still crashing
hello, thinking of buying escape from tarkov. i bounce between Australia and Germany due to work. So which version of the game should i buy?
european
european you can play from anywhere
the others are region locked i think
it tells you when you go to the store
was just making sure as it said euope can be launched around the world and i didnt want to buy it with other region
WARNING! Purchases are locked to the specific geographic region the purchase was made from. The game can only be launched if your current region is the same where the purchase was made. The only exception is Europe — purchases made in this region will be available to launch anywhere around the world. Your current region is: Europe.
at the bottom of the page 😉
okay, so i buy Europe and i can play both in australia and germany
well, yeah this looks like the case it does say launch anywhere
thanks for the help.
yeah all good, helps help and its appreciated
Other edition is for everyone not in europe or the cis
he wants to play from anywhere in the world
okay, so i still buy europe if i bounce between aus and germany?
so he buys the eu version right?
EU you can be anywhere and launch the game
cheers for the help
Anyone know what the actual price is including vat to upgrade to eod?
VAT depends on the country
yeah shows euros,usd and R
if you do the EU edition it go through a few clicks it should show the pound value
idk tbh
Was pretty surprised buying the standard, all vat is included in pricing in the UK
some people have a vat tax of like 20 dollars
Might just not get, pretty pricey but the 3x3 is needed 
ha
Thanks anyway
Hi, I thought that the 25% off sale was supposed to continue until February 4th. I noticed on the website there is no longer a discount shown. I was hoping to by the “left behind edition”. Is the sale over?
@abstract current january 4th***
HELP, anyone know why this isn't showing up in the market?
It's like pretending it's a different item or something?
sorry if this is in the wrong channel to post in to.
synchronize system clock it should sort it out
anyone know how to refill gas cans
really loving how the only cheats that are blocked are public/free ones. the private/paid ones get used for weeks/months. so many new accounts cheating on labs
Havent encountered hardly any hackers. I love when people claim hax all the time but since the implementation of the new anti-cheat theres like none.
Hi, is the sale still going on for the game, I thought it was going through feb 4th
Guys ive been getting this green text on the bottom of my screen... any idea what it is?
disable 3d vision in nvidia panel
@abstract current no. ended jan 5th as advertised.
im having issues with my mouse appearing in my play screen sometimes any ideas?
@teal nova Razer Synapse Profile
hey, i have a strange problem with the website, i can no longer log in completely because i don't get any auth code on my email. I have had the problem for about 3 or 4 weeks now. There are general problems at the moment, about Auth Code email sending?
Hello! I am currently having issues downloading the game. Does anybody have information on what would help bring it to normal?
hi! is something wrong with asia servers? specifically hong kong and singapore?
experiencing high ping 250-300+!
Go to the launcher and check if you've accidently preset your servers somewhere else
i checked and clicked the auto select server option coz hong kong is 300+ ang singapore is 200+.. it usually is less than 100..:(
Yeah, i dont play on your servers. So i wouldnt know, sorry.
ok, thanks for helping..:)
Anyone else getting this error?
I'm getting the same 403 error when trying to check my profile on the website
@fluid gate
yeah?
i need some help
I'm about to head to bed, dude.
There's some other mods who are on
have a good night m8
For some reason it's forbidden to access the HTTP code. If every other website works just fine check if your .htaccess file is corrupt @glad sigil
aight thanks man
I'll take a look @teal ginkgo thanks.
Mako's busy too
@formal dagger usually hangs out here
he'll lend you a hand if when he comes back
Feel free to post your problem here, and the community might be able to help
Also getting this error now.
Can't get to the support site because the link 403's
This should be fun...
Oh lord
I'd tell you to reinstall the launcher but since you're having the 403 error you cant
Maybe try and clear tarkovs Temp files
Deleting the cache might help otherwise
Yeah I tried that already. Unfortunately it didn't work.
Yeah, then all i can do is tell you to fix that 403 somehow
i upgraded my account too EOD and i didnt get my stash upgrade nor my container iits been 2 days
i have received my golden name and rown
crown*
@dark lily
@naive hill
That's something you should just send in a support ticket about. As simple as that.
^^ We have no access to accounts or information.
Wait.
That's all you gotta do. Wait for a response to your ticket, and you'll get the support you need.
i did it yesterday tho how long does it take?
Depends on their workload. Noone here has access to that information.
Anytime
hi i was wondering my laptop has a 16gb ram, a 960m geforce gtx gpu and an i7 -6700hq cpu @ 2.60GHz quad core. can i run tarkov?
check it out
i did thank you for some reason i pass everything apart from the graphics even though it says i have the required stuff and 4gb dedicated video ram. bizarre
What are the minimum specs you need to run Tarkov on low settings at 60FPS?
i9 9900k sli 2080ti
in all honesty i mostly hold 60fps on mid-high with an OC i5 4690k and a 980ti
do you use textures on high?
i'd have to check, i'm not at home rn
okay, I'm using high texture medium shadow and other than big maps like shoreline or reserve, which I get 40-50 fps, I get 60 but on online I have a lot of stutter
So @sacred sky getting 60 fps is not that hard, tho getting stable no stutter is kinda hard
At least thats my experience so far
Heya, I bought this game during my vacation in the US and now i'm region locked out of the game at home 🙃
do i have to get the EU region upgrade specifically or would an upgrade package also solve this for me?
Uhm I would say try and BSG and ask if they can maybe just change your version.
@astral summit https://www.escapefromtarkov.com/support/contact
Yeah i contacted them already, but they haven't responded yet and i really want to play 😛
Ah
Unfortunately I dont know how long it takes for them to get back to you. Hopefully they can solve it for you tho
You'll need to get the region upgrade @visual geyser I highly doubt a upgrading to EOD or something similar will work
Whoever just replied to me, can you dm it as I can’t see the previous messages.
is it usual to sit in matching for 7+ minutes?
@teal ginkgo why are you @ me with that 🤔
I keep getting server connection lost...
How does one fix this?
I can run my scavs and offline properly, it's just my PMC.
I cant load the game at all... Keep having the checking game thing flash whenever i click play. Is it a server sided issue?
I redownloaded the game 3 times already and I cant quite get it to work properly
It always works fine for 1 or 2 sessions but goes kaput after
Reinstalling seems to work for it but i need to always do so and i have a 5kbps install speed for whatever reason
So i have to vpn to places like japan or indonesia
After each reinstall i can run the game at least once
But i cant do so any more after that
No
Im having an issue even launching the game man
but for whatever reason i still continue to get server connection lost on my pmc only
You can play with a vpn but its not suggested
Id say the servers are really overloaded man
my scavs and offlines are good
Yeah its probably because so many people are on the servers on your side
Ive had that in the 0. 11.7 patch as well
Long ago
This checking game problem though makes the game literally unloadable
Any and all help would be appreciated
@mental obsidian hope your issue gets solved and hope you dont get this checking game issue as well
@visual geyser Whoops, looked at the wrong name. Meant to @ Milly
Can't log in to launcher. Has been like this all day.
Can't contact support because the entire EFT domain is 403'd for me
Any help would be appreciated
Hello there, I purchased the EOD upgrade on 4th of January and I still haven't received my expanded stash space or starting gear. I have made a support ticket on the website but still haven't heard back (support ticket is #2341329). Any help would be greatly appreciate 🙂
I keep getting server connection lost...
How does one fix this?
I can run my scavs and offline properly, it's just my PMC.
its starting to get annoying
same here
@glacial topaz
@granite flame
I'm afraid the only way to get your EOD upgrade finished is to e-mail Support@battlestategames.com.
If you've already sent an e-mail, it'll take them some time to respond since they've gotten even busier due to all the new users.
@mental obsidian
@solar adder
What region are you guys in?
@glad sigil
At least for now, you should be able to use a cheap or free VPN to access both the launcher and site, but please e-mail support@battlestategames.com your Global IP and an explination of your issue.
@formal dagger I used the support section within the escape from tarkov website, should i send an email instead?
If you've sent a support ticket then that'll be enough, but please give them time to respond.
USA @formal dagger
Europe Region
within a few minutes. My screen goes black "lost connection to server"
For you guys, I'd suggest manually selecting servers through the launcher until you find more stable ones. Some servers are still a little fussy due to the ongoing server upgrades.
@formal dagger Okay, thanks for confirming
For SW, the AZ servers seem pretty stable to me
SWUS
Sorry
NWUS will probably be WA/OR
Since those are tech hubs
@mental obsidian I have all NA servers selected and ive had zero issues! GL
3 shots with the sks to the body of a scav and it didn't even die, is this gun garbage without mods? I had heard good things so decided to try it.
and obviously I got killed after, so I was rewarded with 30 xp for 20 mins of raid 😄
So i'm trying to do coop scav runs with a friend. We do the teaming up and everything but he always ends up in a different match. It worked fine with another friend thou
@formal dagger thanks for the reply
@rain path i'd guess it was just a case of bad ammo
Ive bought ammo and mags for my weapon but I cannot get them
Says I have to redeem them....
@south oxide it definitely it, but that's exactly my problem right now. I can't kill anything because I'm still level 4, so I lose most engagements even with scavs
and I can't find good ammos
you can still buy ps from prappor for 7.62x39 guns
that is good enough unless the enemy has actually amour above 4
@south oxide is there a way to see the name of the ammo at the trader rather than the price?
right click and inspect it
anyone know how to get rid of the inspect bug
when u open a window and you cant close it
restart your game
oof
My scav won't load into reserve after loads map it just says matching and ill be there forever and just won't load in I need help
you just have to wait
too many people are playing right now so matching can take a while until the sever upgrade is done
or try play with friends/others in a group
seems to make it easier to get into a game
only 20 minutes? had to wait 40 this morning :P
okay wait 20 minutes
do you guys know how to fix these random fps drops
do they know about the glitch where your sold items stay in your "offers" list and prevent you from selling more items on the flea market?
I have to restart the game to make them disappear
i would assume its just due to server overload
happened for a while last night, just woke up and its still going
yeah i have that also regulary reaper
im quieing so lonnggg
somebody for a quick scav run?
im down
anyone know how long its going to take for a response from bsg about my gamma and stash size?
(wrong channel btw)
friend said 1-2 weeks for him
so is anyone else running into the issue of tarkov not responding with an infinite loading circle?
when i try to connect to the game server (as a SCAV) it says "Server connection lost"
Anyone else getting backend errors?
@vivid briar sometimes, just close out of the menu entirely and go back into it
worst case, reboot game
If I wear a 6b3tm rig, should I also wear a body armor?
up to u really
Is anyone else experiencing this in their error logs recently?
Read from location 00000000 caused an access violation.
@rain path You cant wear both at the same time
@supple hearth ive seen that once, but idk wat it is
@teal ginkgo ok
Ive been having multiple crashes recently since either 12.1 or 12.2 and I cannot for the life of me figure out why. Hoped that may shed some light on it thanks tho
well are u crashing mid game or not loading in?
Both mainly on awaiting session start is when I crash then it can take 3 or 4 attempts to get in game again. Gotten me killed quite a few times haha
@supple hearth rip hard drive
Its the only application I am having issues with is EFT tho so id doubt it would be a SSD issue
the best thing i can think of is this: 1: reboot game, 2: check for updates then close launcher and then reboot, 3: choose a server closest to you with the lowest ping and pick acouple of server with lower or even ping (i know ping will always have ups and downs), and 4: you could re-install but i would try the things above before that
i said 1 assuming that u have already tried that multiple times lol
I have sadly tried all above steps sadly to no avail haha
Thanks for the effort tho!
i wasnt loading in and number helped me get it, but for crashing it may seem like a server connectivity issue
im not 100 on that though
How about an integrity check
rn., i cant even load anything rn
Ran an integrity check multiple times
my game literally is not responding and then i have to reboot completely i think its bc of the inernet im on
hold up
Submitted a few bug reports unsure if they deal with them on a report by report basis or if ill never hear anything back
i just did gunsmith part 4... handed in the weapon and nothing happened. Now the quest is still active but the weapon is gone.
am i fucked or should i just wait ?
yo where are all the interchange voice channels?
restart did it. Thank you
i'm stuck on the "deploying" screen for an offline match does anybody now what to do?
If I upgrade my edition I lose all my current items? Or I lose items that were from my current edition?
no
So I just keep everything if I upgrade?
each better edition is an addition to the items in the previous version
alright cool, thanks
how do i access voice channels
I'm getting 403 error on the website. Is that something I can get support on discord with, or only through the email?
Everyone with a white name go to #521628660298678283 and hit the
so you can see the rest of the server and chat history.
so i upgraded to the Left Behind edition, and its not showing up in my messages. anyone else have this issue? ive restarted my pc and closed the game probably 10 times and still nothing. its been 5 hours since the purchase.
disconnecting on extraction to lose everything?
anyone know why they took away the christmas ornaments on the market?
i think it was a dumb decision
anyone else having crazy wait times
😡 this f... server
Server connection lost. Everytime. Wtf
Thanks BSG for shutting down a server while im playing 🤬
Anyone getting an issue with moving erro 228? All my insurance loot diappeared... is it gone to the scav gods?
Just restart the game and it should all be back @hollow lintel
Heyyyo good bois
i cant see my item on the listing while serching for it in the flea market, can others see it and buy it?
yes
@mental obsidian here for you, G
i need to report a cheater and cant find it on website
Hi guys, I’ve a rtx 2060, ryzen 2700 and 16gb 3000mhz, but the game, all at low things, do max 75 fps and it had some moments where i drop also to 40/45 fps and it isn’t stable. Can someone help me?
Need a discord mod pls
GOTTA LOVE THESE WAIT TIMES
any issues with wait times US servers? (factory times are awful or is it just random)
what do you put into a scav junkbox
Hello, has there been many reports of hackers in the game?
me and 4 friends just got killed by the same person the same way on interchage
i have a video if anyone would like to see it
so just a question is it really needed for the delivery quest that you have to hold f for 30 seconds, because I just got killed by a random group member because i was staring at the floor........
I need to contact moderators
Hey
The upper body I bought yesterday (400k) has disappeared from the BEAR outfit list. I didn't see any mention on Twitter or Discord about it.
What should I do?
when i try to launch tarkov it freezes my pc and I cant click on anything its just stuck on loading
ive restarted my pc trying to play like 5 times
pls help
we could have answers about that other than be patient
how do I join the voice channel ?
click on the name
Anyone know much about fixing long load times? I've moved EFT to an SSD, but my load times are still significantly longer than my friend who also has the game on an SSD. I've noticed during loading that the game hangs and windows warns me it's "Not responding" almost always when the "Loading map" process gets to 100%. Loading map and loot, and creating loot pools seems to be what takes the most time.
@fluid cliff checklisting several servers in the client helped
So I put up a weapons case for sell cost for posting was 50k. after 5-10 mins its not showing publicly on the market.. so its not being sold
To clarify also, this is when loading as a group. I don't know about playing solo as I almost never do
if you tab out of the game at all while its loading it'll give the not responding prompt. happens to be alot and I saw it happen with streamers as well, that part is fairly common.
I got my ip blocked for unusual traffic, this was a result because of me trying to fix an issue with confirmation codes not being sent in my email, so I had to refresh and brute force to get an email sent.
that might be it for that. But it doesn't really explain the loading times? It's not matching that takes a while. My friend will get into a playable state and I'll take usually a minute, sometimes up to 3 to get into the match.
Hey can you guys help me with installing the game?
Hi, almost every time i launch my game it seems to crash it just says not responding and is invisible.
lf1 scav run factory
I cannot change the Installation path bc the "Change" button is unresponsive. When I try to set a Install Path, It says "one or more errors have occurred. Object reference not set to an instance of an object"
we could have answers about that other than be patient
@restive hearth Help us please
anybody find the fix to the procescc being used by another process error when downloading
anyone else getting error 1503- offer not found after you take down a offer on the flee and it not giving you the item back?
anyone having extremely long wait times for matching?
bout to try and get mojney back this is bs
put in support ticket on launcher 2 days ago no response no help
just says accepted
its a joke
cant even play the game cause of buggy launcher
re-install
ive done that 29 times
ive done everything ive been told nothing works
and im not exagerating with the 29 times
i counted
hey guys
just killed 3-5 PMCS in customs
looted every1 and extracted
now it says it lost connection to server
didnt register my experience gained and doesnt let me load back into the match
any advice or did i just lose all my shit plus everything i looted
i was playing yesterday and had a pair onf t-7's on. i got the same error. it took me straight to the lobby and told me i died. i was in the raid for like 30 seconds
hi
actually nvm
did it work
i couldnt load in
but i just hit confirm leave and i had all my stuff in inventory
very weird
nobody cares about our issues gabe
ecaxtly
he'll get banned and you'll move on
so i got a bit of a problem with the flea market rn. made two nice offers for roubles and on my screen they're avalible and up but it i cant seem to find them anywhere on the flea market in its entirety. anyone know how to fix this?
So this is a new glitch
amazingly
my next scav has all the stuff i tried to extract with that i wasnt allowed to recieve
if anyone has thoughts on this
I messed up and didnt order yesterday thinking I would order today, anyone know of any way to still get the 25% off?
im trying to rejoin a raid and i can't get back in...
Anyone else having matching bug?
how do I join voice chat ?
you're kidding
Do they even have proximity chat yet?
nope
lame
yep
A friend of my has 6 minute load times for raids. He doesn't know what's wrong, he has it on a SSD, he reinstalled, he only has good ping servers near him selected.
We have tried clearing cache and messing with graphics settings. I load in within 2 minutes.
Hey so I tried downloading Tarkov and it finished but then it just reset it self and I can’t keep doing that and idk what the problem is if anyone knows I would love the help
I can't even get that far. It constantly says 0/0, and when restarting the client (ran as admin), just says 0/10 517 MB Paused
I am still server muted an hour after the mute should've expired
So I just gifted my friend EFT, and when I went to gift it I just did Europe which states it can be played anywhere, so his region says Europe instead of USA like mine. Does this mean he won't be able to play with me?
Mind you he's not in Europe
He's in USA
with me
That's what I had toggled when I bought it
So he just has to switch his server from Europe to USA?
So I downloaded tarkov and it finished but I only get to download 10000 mb and then it says I’m missing folder but I keep hitting retry and the download continues then it finished and it just started to do it over again I have owned this game for like 5 months and I only got to play it for like a week till it didn’t work I gave up on trying to fix it then came back to it like two weeks ago I can’t seem to get any help from here and idk what to do with this game anymore
anyone having problems with flea market stuck loading or after raid infinite load?? i see some people have this problem but never found a solution
Did you do a complete fresh installation?
I did a fresh start if you are talking to me I reinstalled the launcher and everything
I'm playing on us west servers. and i remember going somewhere and changing my server to a less crowded server (still us west). this was close to 2 years ago? does anyone know where i can swap back to a more crowded server? or is this no longer possible? i remember watching Deadly or pest make a video about this.
Hello
jesus. im blind. thanks. 🤠
Okay so does anyone know how I can get the missing file for tarkov it’s called Client.0.12.1.5208.zip I can’t get it and I need it to play the game so if anyone can help that would be great
is downloading from the website not an option?
What website like the official website
Yeah I have the launcher and everything the only thing is when I download the game a thing pops up every once and a while saying I’m missing that file and I can’t find how to get it
helloo anyone know solution for getting stuck at loading after raids or infinite loads in the flea market??
Okay I will try that
anyone else matching for 4+ minutes?
none of my support requests have been answered on the forums
@thick igloo what’s supposed to happen when I click it nothing happens
It should scan your game and try to repair any missing files
i'd recommend just uninstalling and reinstalling
what happens when you click the install button on the tarkov website
It gives the launcher setup I’m pretty sure let me do that now
Can you still put items in a container and have a friend pick them up and it be counted as found in raid?
Or is that fixed?
@thick igloo so I got the launcher from the website and now I’m downloading the game hopefully this works
hi
hi 🙂
@thick igloo that didn’t work it still pop up saying I’m missing a file witch is the new patch and the integrity check doesn’t seem to do anything so idk what to do
you can call me on discord and share your screen if you want
I would but it’s two in the morning and I gotta head to bed I got school tmor if you will be on around 5 est tmor I will cause I need the help
okie dokie artichokie
Can anyone at me some help for improving FPS on an older computer? I got a 8gb RAM, GTX 1050 4gb, and AMD FX-8300 which is a little dated. Game is on an SSD with all settings to low and all the common tweaks done. It constantly stutters and soon as I get into some gunplay good chance I die due to it.
Hey guys, I got newest hardware but my game is still micro stuttering when a player is around me. I've read its because of smt (multi threading) but I dont want to disable this in bios every time I want to play. Anyone know how to fix the stutters? 16gb of ram aswell
@icy nexus that's gonna be rough, especially only having 8gb of ram which this game loves to eat
@icy nexus 8gb of ram is not enough I'd assume. Pc tranfering data to your hdd
Thats why its stuttering
Does anyone have any ways to boost fps for this game? I got a gtx 1060 and a ryzen 5 1600 with 16gb of ram. I've been fluctuating between 40 to 60fps currently, I'm unsure if that's what I should expect to get from a gtx 1060 for this game, but if anyone has any tips, I'd appreciate it!
Oi lads. So Slight issue here, the game won't let me purchase it, please help. Last night it was declining the payment despite the bank telling me there were no issues, and now it won't even let me fill in the payment info? What do?
@calm oriole comrade you use paypal
I had a salewa 1/400 in the pouch, and it's gone after I went out the raid. Is that expected behavior?
@frank marsh I used to have same setup but a worse gpu (rx580) and I ran the game fine, don't use low settings they make it run worse which is kinda strange
Aight got both keys to kiba from the twitch thing , due to servers lagging one of the keys dissapeared, not pissed of cause i got them for free but is there anyway to get it back?
I have these things happening to my backpacks. I leave them on my character when I log out and when I log in they are completely gone. this is the second set of backpacks I have lost with things inside of them.
Alright I switched my texture and shadow settings to high and you were right, I can manage 50-70 constant fps, compared to when I put everything on low. Thanks a lot @obsidian hearth
so upgraded my game last friday from standard to EOD and never received a stash upgrade nor a container upgrade. i have put in multiple tickets and no response.
are the servers down? I'm getting this when i try load the launcher to play.
there is a spot where you can get stuck in interchange
I need assistance. The game keeps crashing on loading loot, but only on the map 'Reserve'. Any ideas?
I'm having trouble purchasing the game, i tried paypal but i got instantly refunded for some reason, then i tried my debit card and the website didn't take it
When i look around in game, it stutters and my mouse for some reason is flashing on the screen, as if my mouse wants to leave the game
What now
My 2nd monitor is causing this
Hey I haven’t gotten the verification email when launching the bsg launcher but am able to get all the other verification emails from the website. Can someone help me with this?
What if i dont have a backpack? (Just for future reference)
@lament acorn
And if it doesn't work?
Oh ok, so you have same issue?
I will try it, hipe it works or i just wasted money on a game
I play on my 2nd monitor
But i get what you meen
Could this 2nd monitor shit be the reason that i mouse drift in pubg?
Hey, haven’t gotten code from the bsg launcher but can get code from website. Can someone help me with this?....0
hey i have this problem pls help https://gyazo.com/ce323742e45608c1462f037fc53ecdaf
When I launch the bsg launcher and log in the first thing it asks is for a verification code that was sent to email
I got all the other verification codes from the website so I was able to log into my account there.
I put it in D:/(folder especially made for that install)
As i have a drive just for games
I'm having trouble purchasing the game, i tried paypal but i got instantly refunded for some reason, then i tried my debit card and the website didn't take it
ty it worked
@queen cairn what worked, running as admin or making a specific folder?
Anyone going to help myself or @quiet vessel?
my probelm is more for site admins, players can't do much
^
I'm not getting the AUTH emails currently. Anyone else having issues?
@worldly turtle yes, @glass topaz
@sage talon using a specific folder
I am the one the one
@worldly turtle @glass topaz contact EFT support team maby? I think this is more for community support (aka player help player)
i messaged the "Contact mods" bot an hour ago and have had no responce and my ticket is still open so i guess mods are busy
do i just yolo another paypal request is the question
@quiet vessel have you tried on site support like you yourself suggested
I summitted a ticket if that's what you're asking
from what you said it feels like you used the bot on this discord
yeah
well no stress getting it right? so id just sit down, have a cup of Yorkshire tea and wait
🍵
the spiffing britt?
?
so i went inside a reserve run i am sitting here about 7 mins into await session :/
yorkshire tea is life, so just relax with a cup
@violet tundra id say try back out and try again? what map?
tried but it doesnt work
welp
f
Seriously. Please. Fix the bug where I cannot go back, my screen is stuck, no response from Escape button, no response clicking back, pressing tab etc.
Got stuck in a factory run, had to restart a game just to find out I am dead. This happened now several times.
So I had to go for 15 minutes to drive to work. Was there a solution for not giving code to people from@the launcher?
Code is in your email that you’ve used for the game
There is no code being sent to my email from the bsg launcher
I am getting codes from their website and forums site. But not from the launcher
There are a bunch of people with this issue. I have reached out on their support service, reddit, twitter, and have received no response or help. At this point BSG basically stole $40 from me
yahoo and idk. When I launch the browser and log in with my email and pw it says a verification code was sent to my email....
Not sure why 2FA is an option when it isnt being used
anyone around to help me out maybe?
You can try posting a question and maybe help can come
Why would you willingly want to burn up your cpu
Hey Guys. I am from SA. Always played at NA server. SA is south america.
We have only 1 server here and I need to wait like 10+ minutes to play there.
Last Day the game just dont let me enter NA servers. A Discord mod have said to me the game is locked at max 150 ping.
There is any way to change that?
From South America to NA its like between 120-200 the coutry is big.
Is this game very ram-heavy or something? My game runs like shit... i've got an i7 6700 and rx 5700 xt (gpu)
the one thing I can't think of that could be bottlenecking me a bit is my ram, 16gb at like 2400?
2133*
It is very ram heavy, but 16gb should be enough
are auth codes still not sending?
Hey guys, just to make sure I'm in the right place, is this where I should go to ask technical questions? Specifically I have a question about getting my pre order to go through.
Ok dang, well thanks
How long usually does it take for support to reply? Opened a ticket 3 days ago lol
Can you make so there is some way to identify your teammates. Because one of us usually kill ourselves. Dont have to be a gamertag just a dot or something
we are its just in some moments you just cant communicate like one time i spawned by 6 enemies not even my team
@vivid briar you can buy armbands from ragman
for anyone wondering or suffering from the same issue as me with waiting for delivery, i just bought the game a 2nd time but this time i used paypal and it went through instantly, i dont know if its a glitch with amazon payment or something but i would caution anyone of using that method of payment
Yeah Mamo, if you're looking for some kind of HUD that's not gonna happen. Just Check what everyone on your team is wearing, and as Space said, there's armbands.
is it possible to apply for a refund on the game after u bought it and issues with your hardware started popping up or not
i dont have that good of a computer but i really wanna give this a try
All the time awaiting sesion start . Someone cam help with it?
this game is big bullshit i hit a guy in his thorax from 10 m away, crouched, ak, single fire mode and seemingly none of the hits register and he proceeds to 1 tap me in the face
what the fuck tarkov
A friend of mine sent me a code for the free standard edition of the game. I tried redeeming it at https://www.escapefromtarkov.com/promo/activate but it says promo code not found. Am I redeeming it at the correct place?
so are we ever going to be able to spectate because its boring waiting for you squad to finish if you die
Are the servers having problems again?? I keep getting this error when unloading my mags
Hey mods can i get a Lithuanian role please, would really appreciate it!
Specifically when I unload one magazine I immediately get the error....
Hey, when I click play, my cursor goes into loading mode and it loads forever, any idea?
Is anyone else getting very long waiting times in a party? like 7+ minutes, we all have like 8 servers checked
Hey @prime haven, would you mind checking your component usage as you're trying to load up the game for me?
@unborn abyss, im sorry but i cant help you with this as of right now since im not playing in a group. Try and play on more populated servers and maps, and check if maybe a member of your group is blocking certain ports making the choises of servers slim?
@teal ginkgo The game started after I ended the task, I'll take a look after restarting the game. By the way, when I open up the task manager, I get "Tarkov not responding" and the unity crash manager.
does anyone have a clue what to do when the game never stops deploying?
Sounds good stan. Message me when you have them
@uneven marsh Stuck at Deploing in: 00:00:00?
I bought the upgrade from standard to edge of darkness and never got a bigger stash or any of the loot as promised the only thing i got was a golden name. its been like 3 days since it bought it and support hasnt responded at all.
yes, i have now tried a few times and it did work for the first time
thanks anyway @teal ginkgo
@lament sluice I got the same exact thing as you, what payment method did you use? Maybe there's a bug with it (also bought 3 days ago)
paypal
what time did you purchase ? @lament sluice (i assume it was the 04.01 for you aswell?)
surprisingly not ;P
what state
Germany
did you buy it when the servers were being wierd and the site kept going down aswell
I bought it at 21:04 on 04.01
has anyone had an issue with audio channels being flipped in tarkov?
we bought it at the same time
my left and right channels flip sometimes in the game and it makes it disorienting to hear someone come up on the left and actually be on my right
like on the spot?
you bought it 2 mins before me
oh wow guess we were quite unlucky then 😭
yea this sucks
cuz friend of mine bought it 2 hours later and he got everything
i didnt even know they had problems otherwhise i'd have waited :c
my friend bought it literally 10 mins after me and got his
@limpid pagoda always or sometimes?
does it like flip mid game or already when you start the game?
didnt restart the game or anything but the audio channels flipped
I think it switched during a new round of tarkov
hm did you check when it flips your audio if everything else is flipped aswell? (internet browser etc)
not sure what it could be, i & my friends dont have that problem though
@teal ginkgo Well, I don't know. Seems like the game is working now. Thanks anyway ✌️
Haha alright. Good thing
do you have access to market? you can open them on trade window
196 slots @tall bramble Takes up 16, so grants so a total of 180 slots.
My MedStation is not making Salewa anymore. Is a bug?
Got both fuel and materials Drago?
Hey guys. My games UI keeps flip flopping back and forth between displaying mostly everything without scrolling, and having to scroll down to see my backpack/secure container. Does anyone know what is happening? How can I fix this? (2k 165hz monitor with 1080p selected in menu)
Could you send me a short video of this happening, so i can see what you're talking about please? @obtuse mantle
I'll try. I dont have control of when it happens
Let me just make sure. This isnt because you have more gear on, like a large backpack and vest, right?
When you have to scroll
And dont have any large storage gear, when you can see everything
No. For example, sometimes the flea market UI is scaled "larger" so I can only see like 10 listings without scrolling down, and sometimes its scaled "smaller" so I can see around 20 without scrolling
How can I report a hacker?
Alright so the scaling keeps changing. I assume this fixes itself when you change to 2k res?
it has been saying bad items moving over for like the longest time
in the right screen
when I try to move shit over
On 2k res, it's always the zoomedin/stretched out ui.
On 1080, it jumps back and forth from standard scaling/zoomed in scaling
I think it changes in between raids.
This is without me touching settings
@cobalt kiln There is currently no tool for reporting hackers, and it's likley the person that killed you was just lagging Petkovic. The Game will deal with hackers in its own way for now.
no skogis
i havent said anything about someone killing me
i know someone that is hacking
how can i report him
@vivid briar try moving the items over just one at a time. (move 1, go back, go back in, move 1, go back, and so on)
k
@cobalt kiln There is currently no way to offically report a hacker in tarkov. There are unofficial posts on reddit and such, but i doubt it would help.
Yeah, that is really weird ShuaDoesAThing. Do you have any similar problems in any other games/applications?
No
Is there a way to report something exploitable that could help devs?
Yeah, your UI scaling itself without you doing anything with the resolution sounds wierd. Might want to send in a ticket about that.
@shell badger Go to the launcher, and right above the "Play" button there should be a "Report bug" button
cool
I think it's a known bug
Just found this
That bug isnt about the scaling switching though. That's about the UI getting HUGE when using 1440p.
I think it's a combination of things for me
So my ui gets huge randomly between raids
But sometimes its scaled properly
Is it ever wrongly scaled in-raid?
I assume it has something to do with 1440p monitor running 1080p. Maybe the game keeps checking my native resolution and then checking my selected resolution and jumping back and forth
But I know little of dev/coding. So i could be hella wrong
Yes sometimes its wrongly scaled in raid
ping has nothing to do with your scaling...
I'm fairly certain that's not what he was refering to @dapper axle And try and be helpful instead of a drag.
Has anyone else ever gotta this issue? When I attempt to launch the launcher all I get is this error. I have attempt reinstalling Java, new Visual C++ packages, just no idea anymore.
Its ok, I wasn't trying to be rude that period key is stuck
@loud star Might have something to do with the program displayed in the error
@loud star What happens exactly when you click the program?
it could be a broken shortcut
When I attempt to launch the launcher nothing happens but that error, attempted from the base file too
and as admin
Has the launcher ever worked for you?
Yes, worked fine a couple weeks ago, then took a break
Nothing major has happened to my system between then and now to my knowledge
have you made any changes to your setup since then?
ok
Have you tried uninstalling the launcher and reinstalling it?
just the launcher?
My Razor Synapses program is also not working, so that might be a sign of the source of the issue, no idea. And no, I have not. Just download from the main website?
uninstall just the launcher from your system and go to the beta link on the website
Getting any errors launching Razer Synapse?
But if synapse is also throwing the same exception
we know its another process blocking it
Hmmm Ive had that problem as well independently of the other issue with bsg
with Synapse*
Check out what's going on with that newtonsoft.json.jsonwriter
^
Tried, when googling it you mostly get java script programming content
Yeah, but are you using it
If not, just get rid of all of its files, and go from there
Not sure, not sure where it is beyond being a part of Java and being linked to Visual C++
Did a clean install of both
Anyting out of the ordinary you have installed recently?
Hollow Knight... not really, just got gifted and binged Hollow Knight for 2 weeks
Anyways, here's what i suggest. Just clear your tarkov Cache
THats a good idea
Location of Tarkov cache? roaming appdata? Master folder for the game?
Should be in the main folder MissRarity
make sure to clear the launcher cache too
Which will be done if you just delete all the temp files
... I am a damned idiot, stubborn idiot. Wanted to avoid a reinstall for as long as I could cause my shit internet is 300-400 KBS, but it launched to a new error now with a fresh install of the launcher
Appreciate the help though, will see where I get with this new errors and stuff, current issue is there is no text being shown on the login menu, what fun
That's gonna be a blast
Is there a method of updating that bypasses the launcher?
I just got a bunch of gear back from insurance, and it all disappeared from my inventory????
Bad moving Param, why do I keep getting this??
Restart your game Riza, and it will come back to ya
I just did, and it was all in insurance again, and I got the Bad Moving Param error
Not that im aware of MissRarity. Still having problems with the launcher then?
Riza, try moving one item at a time, and you'll see what messes things up for you
https://i.gyazo.com/5b1e75204b9ccf63661ecfa1037c1f0a.png
https://i.gyazo.com/67f5cb891d425b95ba76c96b20d629c0.png
https://i.gyazo.com/3ec5e7a4b0458389c49f02ab2b4b0096.png
Nah, this seems functional, and even when I attempt to login with the textless launcher it doesn't work XD
And try to avoid modifying things on the insurance return thing, like folding stocks and such
G...Greeeaaaatttt
Yeah, very unique issue I got here right now XD
very
easy fix, fire a shotgun into my computer, buy a new system, and start over
Well. The first step isnt really nessecary...
catharsis
check your locales folder maybe?
"[0107/155323.564:INFO:CONSOLE(18)] "Uncaught (in promise) TypeError: Cannot read property 'language' of null", source: http://localhost/js/global.js?ver=0.0.1 (18)"
error log, tons of this
seems to still be a java issue then, just a new one
any tips for fps dropping while aiming?
never messed with .pak files before so can't see inside them, but I have en-GB.pak and en-US.pak files
They should be .json...
could do yet another reinstall, but just purged the install I had and made a new one a few minutes ago
Launcher hasnt unpacked itself properly then i assume
Take 2!
my best friends brought the game 4 hours ago and its taken the money out his bank and he still waiting for an E-mail or the official escape from tarkov website to have the option to install
if i changed my email and it says it will change in two weeks do i use my original email to sign in or the new one
should scavs shoot my during my scav raid if i haven't shot them?
i just got took out by a scav after killing what was a player but idk if it was a player scav or not
trying to log in but it's not working and i changed my password to make sure I know the password and it still doesn't work. Has anyone else ever had this problem
Can you login on the website?
my best friends brought the game 4 hours ago and its taken the money out his bank and he still waiting for an E-mail or the official escape from tarkov website to have the option to install
i can log into the website but not the game
Make sure you're entering the right Credentials and it should work Bop
@winged badger Make sure he registered the correct email, and that his email is fully functional. If you accidently entered the incorrect email, you should be able to change it on the website.,
I made sure, even the password reset tells you the login and I've reset it from my email.
try and enter your username and password. And if that doesnt work, your email and password @pine vapor
Welp, there's not much you nor I can do for the next hour then
i want to buy something on the flea market but it says "offer not found." why is that?
I have a friend who is unable to install the game and hes made a support ticket with no response for over a week now. what gives?
i believe the support team is quite small and because of the sudden growth of player base they are struggling to keep up.
did he report with the launcher?
they only receive via launcher
so hes SOL?
sol?
shit outta luck
i mean has he tried running it in admin priv?
yes
what happens?
error code 207
no matter what
as soon as he clicks to log in that happens
he reinstalled, cleaned registry
admin priv
did he allow the launcher through firewall
yep
damn
i even had him reset firewall to default to make sure that there wasnt another entry blocking it
so starting fresh he allows it and nothing
there is a way to download the game via a link
but im not sure if it would boot without launcher installed
doubt it
the launcher is installed fine, but he cant log in
the moment he clicks authorize it gives him that error
has he logged in to site successfully?
yes
maybe try find what port the launcher uses and make it open
that is one thing we havent tried
he used to play fine. he had it installed and now hes trying to return and cant
i do, im asking him if he knows now
if that doesnt work out maybe update ethernet/wifi adapter
Is it normal to take 3 days to get the upgraded stash and gamma container after upgrading from standard to EOD? Bought my upgrade on Saturday...
the stash should upgrade automatically and the gamma through messenger in game
Yeah - I read that 😦 hasn’t been the case for me
I got the EOD New Years gift and the game launcher says I have EOD.
Okay I’ll try the launcher. I submitted a ticket on the website on Sunday and no response lol
Most frustrating $100 I’ve ever spent
You can contact the support via the website as well.
Interesting. I just went to the website and clicked on contact support under my profile. It will try launcher. Thanks @coral torrent
I didn’t use a forum
Yeah I did that virazy
The support is very busy, so it can take over a week.
huh i remember seeing a warming message a while back saying only via launcher my b for misinformation
@little gyro He can try to run this script once.
@coral torrent You can contact them via the launcher, the website and via email.
Launcher is mostly for bugs though.
i will have him try
Okay will try all. Thanks
the funny thing is that i cant find an error code 207 related to tarkov at all
its some connection error which is why we tried the firewall
When trying to log in, right?
If the script doesn't work, he can try to use his username instead of email.
after cleaning his registry, he was temporarily able to see him logged into the launcher fine, with like such a blank slate that it wasnt right. once he closed the launcher it was back to the login screen
Or vice verse if he tried with his username.
he tried his username as he has an older account
we have tried both
ok hes in. cheers!
i think it was the script
weird considering hes already deleted all those folders before
i think flea market is bugged some of my listings are just not showing up
i just checked and 2 of my listings are just not there
and they're not getting sold even though they're low price at least one of them is
just to confirm - there's no other way to address the "I paid for the upgrade to EOD and didn't get the things i bought" besides submit a ticket and wait?
hey can someone help me?
i guess i had same probelm as JPS, went fromstandard edition to prepare for escape edition and did not get the differences of the perks/items. submitted a ticket a few days ago any idea how long the turn time is on a ticket like that?
@teal ginkgo I have all working, but when i go to the MedStation dont show my to 0 AI-2
hey, i have a strange problem with the website login, i can no longer log in completely because i don't get any auth code on my email. I have had the problem for about 3 or 4 weeks now. is there are general problem at the moment, about Auth Code email sending?
Still i cant use AI-2 to make Salewa
hey, ive done rules and setup and linked my phone and i still cant use the discord properly
<@&521631248536305664>
But you have the role so nothing should be wrong
You don’t use the ai2 to make the saleqa
You the painkillers bandage and the splint to make that
yeah you shouldnt be able to use AI-2 to make selewas Drago
@midnight falcon i also went from prepare to EOD and didn't get my shit, i sent a ticket in 2 days ago no response
i was told by a mod that i get my gamma and stash upgrade without having to wipe my acct
25 mins no game 😛
why are the servers so ass
because the game blew up
i thought they fixed em up for that tho?
well they can try but its gonna take a while
they have to put a lot of money and time into servers
they upgraded them as much as they probably could at the time
did they try upgrading em before the twitch drops tho
@teal ginkgo I was doing Salewas with AI-2 yesterday
dude this sucks
I changed my emails on eft couples of times and my standard edition got deleted from my profile section, i contacted EFT support and they said they wouldn't be able to give back my standard edition pack. Uhh this is very unfortunate
:/
wow you actually got in touch with support, thats farther than most of us
Dude i provided hard evidence of me having standard edition pack, and screenshots of me changing my emails multiple times. I got it gifted to me, idk man this sucks I wanna play hella baddddd.
It was a permanent key too
wow
@lofty geode Ya trippin
@stone hatch can you not like take payment back though?
Is tarkov down again?
@mild osprey no I can't it was gifted to me about 5 months ago lol
it sucks cause my poor ass can't afford another copy lmfao
i havent done a single pmc raid all afternoon
only scav runs
epic matchmaking moment
long queue time for everyone? i can't join a match as pmc since yesterday!
yes
why cant i access voice chanels?
maybe restart yo game or sum
Again?
@narrow thorn go in as a scav run\
then try PMC run
maybe its just a queue time cuz so many ppl on the servers
trying a scav run now in factory
goodluck
Hi, I have a question.
If I am from Latin America, can I play with a friend from Europe?
@ocean elbow contact on the right of your discord players list. @mellow tundra
@stone hatch OK thank you so much
Hello?
what is going on 12 mins server que still nothing
^
stucked in matching for a while
Is there an easy way i can move my game files to another hardrive or dovi have to do it the normal way?
anyone here use freestyle?
these queues are insane...
@sonic moss when moving a file like that you should always uninstall/reinstall in the new place
it might work by just moving the files, but any path variables will be jacked up and might cause a ton of bugs in-game and you'll probably end up having to re-install it regardless
Bought standard edition, upgraded to EOD. Clicked Receive Additional items in my profile on the website, received my News Years package. Clicked Receive again hoping to get my EOD Items and it says "Gift Already Used". Any fix?
@torpid glade contact EFT support, open a ticket is my guess
it seems every day around the same time queue times get ridiculous due to high traffic and low number of servers.. they can't handle the # of players trying to play at one time
Can I get any help?
My unity crashed randomly, didn't do it all day, then all of a sudden it starts happening...
Never even had this crash before this wipe
I only got to play like 4 raids in the last 5 days cause of how long queue is :c
EOD should get priority queues or somethin xD
Tired of crashing in labs sometimes...
tired of eft screwin me over and not giving my standard edition pack back
im poor asf cant afford shit bruh
My issue is making my game unplayable sometimes....
lol @split pine wish u luck bro
ok well goodnight all, after an hour of just trying to queue I got to play 0 raids. Hopefully will get to play at least one raid tomorrow! 🙂
servers dead or something
THESE QUEUE TIMES
is it just customs
what the fuck are these devs doing
or is it for all the maps
all
all
anyone got some settings for freestyle?
is that allowed lmao
i copied some from some small ass youtuber
thought reshade and shit werent
seems to work
can some1 tell the devs to put down the vodka plz npo its definately the devs theyve had so much time to fix these issues from when they first started happening years ago.
😳
yikers
@tight steeple some freestyle settings?
yeah hold on
how lmao
u loitering m8?
huh
hmmm
how do i ping poweredaqua
Why did i put this game on my slow hardrive?
I get constant stutters why did i do this to myself
why are queue times ass doe
is it true that you should leave the queue after 5 minutes?
when searching for a game
no racism
Just got out of a good raid but I keep getting the “reconnect” problem. Got it already 22 times. Are the servers alright??? I had to wait 16 minutes just to get in it now I have to do a procces for 10 or more trying to get out
i dont think the servers alright
I am very confused on what is going on in #news-setup
I only see language options for Denmark and China
what do you need help with