#community-support

1 messages · Page 502 of 1

indigo turtle
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people just being toxic af

blissful veldt
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why are load times so long .... 10 minutes on Customs then backed out; then 14 minutes and backed out, then 20 minutes and gave up.... Sequisha having the same issues on stream now as well.

obsidian salmon
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Because all the new people literally breaking the servers

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If it’s about someone in here @indigo turtle dm @mellow tundra

next parcel
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@brisk hollow damn man. Any luck finding it again? And what was in the case?

raw topaz
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low texture might make run your pc worse because your pc isnt helping while it can

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part of your pc

small skiff
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would low textures cause my game to crash?

raw topaz
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uhhh i dont think so, i have never heard anything like that

small skiff
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for sure. i'm a noob and it just wont stop crashing. reinstalling rn tho

raw topaz
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try also downloading the graphic drivers again

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and remove reshade and programs that ''boost'' perfomance

small skiff
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i only had razer cortex installed but i can uninstall that rn

raw topaz
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is that like the razers software for mouses etc?

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i dont know what it is :p

small skiff
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no its a launcher basically

raw topaz
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so you launch the game throug that?

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battleye might be getting confused with that

small skiff
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not this game specifically. but other games

raw topaz
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hmmm ok dunno

small skiff
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u might be right tho. i've seen it 'boost' performance on games that i haven't launched thru that app

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so maybe

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what is reshade?

raw topaz
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its a program that alters brightness and stuff but tarkov i think is against it and it doesnt run with it anymore

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but thats probably not your issue

knotty needle
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yo boyster

rocky wadi
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the game wont launch.... anyone know why, i can get to the launcher i hit play then it just loads for hourds

knotty needle
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So i thought about changing my email

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so but when i change my email it doesnt send the verifacation code to the email

raw topaz
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@rocky wadi if you click to select the servers do you any in that list?

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from the launcher

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make sure you have it on auto

rocky wadi
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ok

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lets try that

raw topaz
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@knotty needle so, did it work? lol

knotty needle
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no 😂

raw topaz
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haha oh man

rocky wadi
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@raw topaz your a god

knotty needle
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i dont know what to do anymore

raw topaz
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i wish i was a god, then i wouldnt feel so sleepy right now lol

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dunno shag, maybe just wait one or two days until they fix their whole server thing, they did say they doing their best

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and after it calms down you send support ticket again etc

graceful glen
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Um I just completed Gunsmith pt3 and insider quest from Mechanic, after I revive the reward, there's an error and all the reward were gone, i lost nearly 1000euros and same thing happened to my insurance as well, they just disappear after i drag them to my stash

raw topaz
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try to restart the game, it will probably restore and fix everything

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it will revert back to the last stable inventory state

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at least to me thats what happens

graceful glen
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Ok thx I'll try

small skiff
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i think the reinstall worked

graceful glen
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thx, it worked

raw topaz
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yeah only scavs have problems with errors and stuff, players are usually safe

rich fiber
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anyone else got trouble receiving stuff from mailbox

raw topaz
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try restarting the game

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it will probably fix it

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probably the servers lagged out at some point and now the game doesnt know at what state your game is

small skiff
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after reinstall still crashing

twin prawn
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hello, thinking of buying escape from tarkov. i bounce between Australia and Germany due to work. So which version of the game should i buy?

raw topaz
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european

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european you can play from anywhere

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the others are region locked i think

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it tells you when you go to the store

twin prawn
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was just making sure as it said euope can be launched around the world and i didnt want to buy it with other region

raw topaz
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WARNING! Purchases are locked to the specific geographic region the purchase was made from. The game can only be launched if your current region is the same where the purchase was made. The only exception is Europe — purchases made in this region will be available to launch anywhere around the world. Your current region is: Europe.

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at the bottom of the page 😉

twin prawn
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okay, so i buy Europe and i can play both in australia and germany

raw topaz
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well, yeah this looks like the case it does say launch anywhere

twin prawn
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thanks for the help.

raw topaz
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np

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i am not a mod

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just a player

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just saying

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but the message looks pretty clear

twin prawn
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yeah all good, helps help and its appreciated

obsidian salmon
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Other edition is for everyone not in europe or the cis

raw topaz
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he wants to play from anywhere in the world

twin prawn
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okay, so i still buy europe if i bounce between aus and germany?

obsidian salmon
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plus the popup message you get when you hit buy says the same thing

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yeah

raw topaz
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so he buys the eu version right?

obsidian salmon
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EU you can be anywhere and launch the game

twin prawn
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cheers for the help

dusky zinc
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Anyone know what the actual price is including vat to upgrade to eod?

obsidian salmon
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VAT depends on the country

dusky zinc
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UK I meant to say in £

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Shows euros for me

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Cant see option to change

obsidian salmon
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yeah shows euros,usd and R

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if you do the EU edition it go through a few clicks it should show the pound value

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idk tbh

dusky zinc
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Was pretty surprised buying the standard, all vat is included in pricing in the UK

obsidian salmon
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some people have a vat tax of like 20 dollars

dusky zinc
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Might just not get, pretty pricey but the 3x3 is needed thinking

obsidian salmon
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ha

dusky zinc
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Thanks anyway

abstract current
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Hi, I thought that the 25% off sale was supposed to continue until February 4th. I noticed on the website there is no longer a discount shown. I was hoping to by the “left behind edition”. Is the sale over?

vivid briar
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@abstract current january 4th***

sage copper
dull maple
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synchronize system clock it should sort it out

pale drum
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anyone know how to refill gas cans

placid raven
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really loving how the only cheats that are blocked are public/free ones. the private/paid ones get used for weeks/months. so many new accounts cheating on labs

low sequoia
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Havent encountered hardly any hackers. I love when people claim hax all the time but since the implementation of the new anti-cheat theres like none.

abstract current
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Hi, is the sale still going on for the game, I thought it was going through feb 4th

teal nova
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Guys ive been getting this green text on the bottom of my screen... any idea what it is?

copper pebble
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disable 3d vision in nvidia panel

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@abstract current no. ended jan 5th as advertised.

clear pond
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im having issues with my mouse appearing in my play screen sometimes any ideas?

teal ginkgo
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@teal nova Razer Synapse Profile

safe rose
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hey, i have a strange problem with the website, i can no longer log in completely because i don't get any auth code on my email. I have had the problem for about 3 or 4 weeks now. There are general problems at the moment, about Auth Code email sending?

fathom zephyr
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Hello! I am currently having issues downloading the game. Does anybody have information on what would help bring it to normal?

misty juniper
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hi! is something wrong with asia servers? specifically hong kong and singapore?
experiencing high ping 250-300+!

teal ginkgo
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Go to the launcher and check if you've accidently preset your servers somewhere else

misty juniper
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i checked and clicked the auto select server option coz hong kong is 300+ ang singapore is 200+.. it usually is less than 100..:(

teal ginkgo
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Yeah, i dont play on your servers. So i wouldnt know, sorry.

misty juniper
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ok, thanks for helping..:)

glad sigil
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Anyone else getting this error?

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I'm getting the same 403 error when trying to check my profile on the website

glacial topaz
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@fluid gate

fluid gate
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yeah?

glacial topaz
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i need some help

fluid gate
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I'm about to head to bed, dude.

glacial topaz
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my account upgrade has gone ill and im trying to fix it

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aight no worries

fluid gate
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There's some other mods who are on

glacial topaz
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have a good night m8

fluid gate
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@naive hill

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he'll help you.

teal ginkgo
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For some reason it's forbidden to access the HTTP code. If every other website works just fine check if your .htaccess file is corrupt @glad sigil

glacial topaz
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aight thanks man

glad sigil
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I'll take a look @teal ginkgo thanks.

fluid gate
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Mako's busy too

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@formal dagger usually hangs out here

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he'll lend you a hand if when he comes back

glacial topaz
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alright man thank you

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@formal dagger when you are back could you help me 🙂

teal ginkgo
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Feel free to post your problem here, and the community might be able to help

glad sigil
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Can't get to the support site because the link 403's

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This should be fun...

teal ginkgo
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Oh lord

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I'd tell you to reinstall the launcher but since you're having the 403 error you cant

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Maybe try and clear tarkovs Temp files

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Deleting the cache might help otherwise

glad sigil
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Yeah I tried that already. Unfortunately it didn't work.

teal ginkgo
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Yeah, then all i can do is tell you to fix that 403 somehow

glacial topaz
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i upgraded my account too EOD and i didnt get my stash upgrade nor my container iits been 2 days

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i have received my golden name and rown

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crown*

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@dark lily

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@naive hill

teal ginkgo
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That's something you should just send in a support ticket about. As simple as that.

glacial topaz
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I DID THAT

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sorry caps

dark lily
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^^ We have no access to accounts or information.

glacial topaz
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so what should i do?

teal ginkgo
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Wait.

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That's all you gotta do. Wait for a response to your ticket, and you'll get the support you need.

glacial topaz
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i did it yesterday tho how long does it take?

teal ginkgo
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Depends on their workload. Noone here has access to that information.

glacial topaz
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okay

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i guess ill wait

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thanks

teal ginkgo
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Anytime

bright ember
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hi i was wondering my laptop has a 16gb ram, a 960m geforce gtx gpu and an i7 -6700hq cpu @ 2.60GHz quad core. can i run tarkov?

green cave
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check it out

bright ember
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i did thank you for some reason i pass everything apart from the graphics even though it says i have the required stuff and 4gb dedicated video ram. bizarre

sacred sky
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What are the minimum specs you need to run Tarkov on low settings at 60FPS?

copper pebble
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i9 9900k sli 2080ti

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in all honesty i mostly hold 60fps on mid-high with an OC i5 4690k and a 980ti

vivid briar
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do you use textures on high?

copper pebble
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i'd have to check, i'm not at home rn

vivid briar
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okay, I'm using high texture medium shadow and other than big maps like shoreline or reserve, which I get 40-50 fps, I get 60 but on online I have a lot of stutter

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So @sacred sky getting 60 fps is not that hard, tho getting stable no stutter is kinda hard

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At least thats my experience so far

astral summit
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Heya, I bought this game during my vacation in the US and now i'm region locked out of the game at home 🙃

do i have to get the EU region upgrade specifically or would an upgrade package also solve this for me?

visual geyser
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Uhm I would say try and BSG and ask if they can maybe just change your version.

astral summit
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Yeah i contacted them already, but they haven't responded yet and i really want to play 😛

visual geyser
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Ah

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Unfortunately I dont know how long it takes for them to get back to you. Hopefully they can solve it for you tho

teal ginkgo
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You'll need to get the region upgrade @visual geyser I highly doubt a upgrading to EOD or something similar will work

sacred sky
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Whoever just replied to me, can you dm it as I can’t see the previous messages.

stuck osprey
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is it usual to sit in matching for 7+ minutes?

visual geyser
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@teal ginkgo why are you @ me with that 🤔

mental obsidian
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I keep getting server connection lost...
How does one fix this?
I can run my scavs and offline properly, it's just my PMC.

fickle turtle
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I cant load the game at all... Keep having the checking game thing flash whenever i click play. Is it a server sided issue?

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I redownloaded the game 3 times already and I cant quite get it to work properly

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It always works fine for 1 or 2 sessions but goes kaput after

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Reinstalling seems to work for it but i need to always do so and i have a 5kbps install speed for whatever reason

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So i have to vpn to places like japan or indonesia

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After each reinstall i can run the game at least once

mental obsidian
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but im canadian

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do i really need to vpn to play?

fickle turtle
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But i cant do so any more after that

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No

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Im having an issue even launching the game man

mental obsidian
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but for whatever reason i still continue to get server connection lost on my pmc only

fickle turtle
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You can play with a vpn but its not suggested

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Id say the servers are really overloaded man

mental obsidian
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my scavs and offlines are good

fickle turtle
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Yeah its probably because so many people are on the servers on your side

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Ive had that in the 0. 11.7 patch as well

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Long ago

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This checking game problem though makes the game literally unloadable

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Any and all help would be appreciated

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@mental obsidian hope your issue gets solved and hope you dont get this checking game issue as well

teal ginkgo
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@visual geyser Whoops, looked at the wrong name. Meant to @ Milly

glad sigil
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Any help would be appreciated

granite flame
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Hello there, I purchased the EOD upgrade on 4th of January and I still haven't received my expanded stash space or starting gear. I have made a support ticket on the website but still haven't heard back (support ticket is #2341329). Any help would be greatly appreciate 🙂

mental obsidian
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I keep getting server connection lost...
How does one fix this?
I can run my scavs and offline properly, it's just my PMC.

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its starting to get annoying

solar adder
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same here

formal dagger
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@glacial topaz
@granite flame
I'm afraid the only way to get your EOD upgrade finished is to e-mail Support@battlestategames.com.
If you've already sent an e-mail, it'll take them some time to respond since they've gotten even busier due to all the new users.

@mental obsidian
@solar adder
What region are you guys in?

@glad sigil
At least for now, you should be able to use a cheap or free VPN to access both the launcher and site, but please e-mail support@battlestategames.com your Global IP and an explination of your issue.

granite flame
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@formal dagger I used the support section within the escape from tarkov website, should i send an email instead?

formal dagger
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If you've sent a support ticket then that'll be enough, but please give them time to respond.

mental obsidian
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USA @formal dagger

solar adder
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Europe Region

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within a few minutes. My screen goes black "lost connection to server"

formal dagger
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For you guys, I'd suggest manually selecting servers through the launcher until you find more stable ones. Some servers are still a little fussy due to the ongoing server upgrades.

granite flame
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@formal dagger Okay, thanks for confirming

tardy arch
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For SW, the AZ servers seem pretty stable to me

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SWUS

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Sorry

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NWUS will probably be WA/OR

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Since those are tech hubs

low sequoia
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@mental obsidian I have all NA servers selected and ive had zero issues! GL

rain path
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3 shots with the sks to the body of a scav and it didn't even die, is this gun garbage without mods? I had heard good things so decided to try it.

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and obviously I got killed after, so I was rewarded with 30 xp for 20 mins of raid 😄

mental obsidian
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trying that now

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ty

echo elbow
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So i'm trying to do coop scav runs with a friend. We do the teaming up and everything but he always ends up in a different match. It worked fine with another friend thou

glad sigil
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@formal dagger thanks for the reply

mental obsidian
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@low sequoia your the fucking goat

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bless your heart my guy

south oxide
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@rain path i'd guess it was just a case of bad ammo

novel dirge
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Ive bought ammo and mags for my weapon but I cannot get them

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Says I have to redeem them....

rain path
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@south oxide it definitely it, but that's exactly my problem right now. I can't kill anything because I'm still level 4, so I lose most engagements even with scavs

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and I can't find good ammos

south oxide
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you can still buy ps from prappor for 7.62x39 guns
that is good enough unless the enemy has actually amour above 4

rain path
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@south oxide is there a way to see the name of the ammo at the trader rather than the price?

south oxide
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right click and inspect it

safe echo
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anyone know how to get rid of the inspect bug

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when u open a window and you cant close it

south oxide
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restart your game

safe echo
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so you have to alf f4

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rip

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happened in a raid

south oxide
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oof

safe echo
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anyone know what causes it?

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i get it a TON

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and my friends have never gotten it once

tired void
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My scav won't load into reserve after loads map it just says matching and ill be there forever and just won't load in I need help

south oxide
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you just have to wait
too many people are playing right now so matching can take a while until the sever upgrade is done

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or try play with friends/others in a group
seems to make it easier to get into a game

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only 20 minutes? had to wait 40 this morning :P

rose oasis
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okay wait 20 minutes

echo field
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do you guys know how to fix these random fps drops

gritty scaffold
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do they know about the glitch where your sold items stay in your "offers" list and prevent you from selling more items on the flea market?

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I have to restart the game to make them disappear

south oxide
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i would assume its just due to server overload

gritty scaffold
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happened for a while last night, just woke up and its still going

gusty wasp
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yeah i have that also regulary reaper

tawny chasm
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im quieing so lonnggg

torpid bramble
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somebody for a quick scav run?

gritty scaffold
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im down

woeful thunder
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anyone know how long its going to take for a response from bsg about my gamma and stash size?

gritty scaffold
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(wrong channel btw)

woeful thunder
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friend said 1-2 weeks for him

mellow pier
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so is anyone else running into the issue of tarkov not responding with an infinite loading circle?

full hornet
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when i try to connect to the game server (as a SCAV) it says "Server connection lost"

vivid briar
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Anyone else getting backend errors?

mellow pier
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@vivid briar sometimes, just close out of the menu entirely and go back into it

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worst case, reboot game

rain path
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If I wear a 6b3tm rig, should I also wear a body armor?

mellow pier
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up to u really

supple hearth
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Is anyone else experiencing this in their error logs recently?
Read from location 00000000 caused an access violation.

teal ginkgo
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@rain path You cant wear both at the same time

mellow pier
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@supple hearth ive seen that once, but idk wat it is

rain path
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@teal ginkgo ok

supple hearth
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Ive been having multiple crashes recently since either 12.1 or 12.2 and I cannot for the life of me figure out why. Hoped that may shed some light on it thanks tho

mellow pier
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well are u crashing mid game or not loading in?

supple hearth
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Both mainly on awaiting session start is when I crash then it can take 3 or 4 attempts to get in game again. Gotten me killed quite a few times haha

mild osprey
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@supple hearth rip hard drive

supple hearth
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Its the only application I am having issues with is EFT tho so id doubt it would be a SSD issue

mellow pier
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the best thing i can think of is this: 1: reboot game, 2: check for updates then close launcher and then reboot, 3: choose a server closest to you with the lowest ping and pick acouple of server with lower or even ping (i know ping will always have ups and downs), and 4: you could re-install but i would try the things above before that

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i said 1 assuming that u have already tried that multiple times lol

supple hearth
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I have sadly tried all above steps sadly to no avail haha

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Thanks for the effort tho!

mellow pier
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i wasnt loading in and number helped me get it, but for crashing it may seem like a server connectivity issue

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im not 100 on that though

teal ginkgo
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How about an integrity check

mellow pier
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rn., i cant even load anything rn

supple hearth
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Ran an integrity check multiple times

mellow pier
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my game literally is not responding and then i have to reboot completely i think its bc of the inernet im on

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hold up

supple hearth
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Submitted a few bug reports unsure if they deal with them on a report by report basis or if ill never hear anything back

lyric summit
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i just did gunsmith part 4... handed in the weapon and nothing happened. Now the quest is still active but the weapon is gone.

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am i fucked or should i just wait ?

obsidian salmon
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restart

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should do it

rustic niche
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yo where are all the interchange voice channels?

lyric summit
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restart did it. Thank you

uneven marsh
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i'm stuck on the "deploying" screen for an offline match does anybody now what to do?

full garnet
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If I upgrade my edition I lose all my current items? Or I lose items that were from my current edition?

obsidian salmon
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no

full garnet
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So I just keep everything if I upgrade?

obsidian salmon
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each better edition is an addition to the items in the previous version

full garnet
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alright cool, thanks

lone quiver
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how do i access voice channels

hexed raven
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I'm getting 403 error on the website. Is that something I can get support on discord with, or only through the email?

obsidian salmon
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Everyone with a white name go to #521628660298678283 and hit the GreenTick so you can see the rest of the server and chat history.

pale dome
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so i upgraded to the Left Behind edition, and its not showing up in my messages. anyone else have this issue? ive restarted my pc and closed the game probably 10 times and still nothing. its been 5 hours since the purchase.

hybrid furnace
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disconnecting on extraction to lose everything?

tight steeple
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anyone know why they took away the christmas ornaments on the market?

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i think it was a dumb decision

rocky wadi
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anyone else having crazy wait times

hybrid plover
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😡 this f... server

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Server connection lost. Everytime. Wtf

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Thanks BSG for shutting down a server while im playing 🤬

hollow lintel
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Anyone getting an issue with moving erro 228? All my insurance loot diappeared... is it gone to the scav gods?

teal ginkgo
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Just restart the game and it should all be back @hollow lintel

summer nebula
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Heyyyo good bois

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i cant see my item on the listing while serching for it in the flea market, can others see it and buy it?

mild osprey
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yes

low sequoia
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@mental obsidian here for you, G

fringe cape
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i need to report a cheater and cant find it on website

sinful bronze
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Hi guys, I’ve a rtx 2060, ryzen 2700 and 16gb 3000mhz, but the game, all at low things, do max 75 fps and it had some moments where i drop also to 40/45 fps and it isn’t stable. Can someone help me?

vagrant light
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Need a discord mod pls

pale drum
mental sequoia
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any issues with wait times US servers? (factory times are awful or is it just random)

vivid briar
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what do you put into a scav junkbox

finite mica
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Hello, has there been many reports of hackers in the game?

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me and 4 friends just got killed by the same person the same way on interchage

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i have a video if anyone would like to see it

mental mauve
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so just a question is it really needed for the delivery quest that you have to hold f for 30 seconds, because I just got killed by a random group member because i was staring at the floor........

vivid briar
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I need to contact moderators

harsh salmon
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Hey

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The upper body I bought yesterday (400k) has disappeared from the BEAR outfit list. I didn't see any mention on Twitter or Discord about it.

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What should I do?

severe canyon
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when i try to launch tarkov it freezes my pc and I cant click on anything its just stuck on loading
ive restarted my pc trying to play like 5 times

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pls help

halcyon plume
vapid peak
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how do I join the voice channel ?

severe canyon
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click on the name

fluid cliff
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Anyone know much about fixing long load times? I've moved EFT to an SSD, but my load times are still significantly longer than my friend who also has the game on an SSD. I've noticed during loading that the game hangs and windows warns me it's "Not responding" almost always when the "Loading map" process gets to 100%. Loading map and loot, and creating loot pools seems to be what takes the most time.

vivid briar
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@fluid cliff checklisting several servers in the client helped

lapis condor
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So I put up a weapons case for sell cost for posting was 50k. after 5-10 mins its not showing publicly on the market.. so its not being sold

fluid cliff
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To clarify also, this is when loading as a group. I don't know about playing solo as I almost never do

lapis condor
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if you tab out of the game at all while its loading it'll give the not responding prompt. happens to be alot and I saw it happen with streamers as well, that part is fairly common.

vivid briar
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I got my ip blocked for unusual traffic, this was a result because of me trying to fix an issue with confirmation codes not being sent in my email, so I had to refresh and brute force to get an email sent.

fluid cliff
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that might be it for that. But it doesn't really explain the loading times? It's not matching that takes a while. My friend will get into a playable state and I'll take usually a minute, sometimes up to 3 to get into the match.

thorny root
#

Hey can you guys help me with installing the game?

glacial solstice
#

Hi, almost every time i launch my game it seems to crash it just says not responding and is invisible.

weak maple
#

lf1 scav run factory

thorny root
#

I cannot change the Installation path bc the "Change" button is unresponsive. When I try to set a Install Path, It says "one or more errors have occurred. Object reference not set to an instance of an object"

halcyon plume
idle arch
#

anybody find the fix to the procescc being used by another process error when downloading

brave depot
#

anyone else getting error 1503- offer not found after you take down a offer on the flee and it not giving you the item back?

echo urchin
#

anyone having extremely long wait times for matching?

idle arch
#

bout to try and get mojney back this is bs

#

put in support ticket on launcher 2 days ago no response no help

#

just says accepted

#

its a joke

#

cant even play the game cause of buggy launcher

echo urchin
#

re-install

idle arch
#

ive done that 29 times

#

ive done everything ive been told nothing works

#

and im not exagerating with the 29 times

#

i counted

spice lagoon
#

hey guys

#

just killed 3-5 PMCS in customs

#

looted every1 and extracted

#

now it says it lost connection to server

#

didnt register my experience gained and doesnt let me load back into the match

#

any advice or did i just lose all my shit plus everything i looted

subtle inlet
#

i was playing yesterday and had a pair onf t-7's on. i got the same error. it took me straight to the lobby and told me i died. i was in the raid for like 30 seconds

agile acorn
#

hi

spice lagoon
#

actually nvm

agile acorn
#

did it work

spice lagoon
#

i couldnt load in

#

but i just hit confirm leave and i had all my stuff in inventory

#

very weird

idle arch
#

nobody cares about our issues gabe

spice lagoon
#

well my issue was solved so dont care

#

dont be so salty someone team killed youi

idle arch
#

ecaxtly

spice lagoon
#

he'll get banned and you'll move on

idle arch
#

?

#

i cant even download the game

spice lagoon
#

oh nvm thought you were someone else

#

Check reddit

rich fiber
#

so i got a bit of a problem with the flea market rn. made two nice offers for roubles and on my screen they're avalible and up but it i cant seem to find them anywhere on the flea market in its entirety. anyone know how to fix this?

green ether
#

So this is a new glitch

#

amazingly

#

my next scav has all the stuff i tried to extract with that i wasnt allowed to recieve

#

if anyone has thoughts on this

dull scroll
#

I messed up and didnt order yesterday thinking I would order today, anyone know of any way to still get the 25% off?

inland juniper
#

im trying to rejoin a raid and i can't get back in...

tight steeple
#

why are tarkov servers so ass today?

#

i thought drops were done?

peak fog
#

Anyone else having matching bug?

vapid peak
#

how do I join voice chat ?

tight steeple
#

you're kidding

green ether
#

Do they even have proximity chat yet?

tight steeple
#

nope

green ether
#

lame

tight steeple
#

yep

shy tinsel
#

A friend of my has 6 minute load times for raids. He doesn't know what's wrong, he has it on a SSD, he reinstalled, he only has good ping servers near him selected.

#

We have tried clearing cache and messing with graphics settings. I load in within 2 minutes.

still rain
#

Hey so I tried downloading Tarkov and it finished but then it just reset it self and I can’t keep doing that and idk what the problem is if anyone knows I would love the help

dusk abyss
#

I can't even get that far. It constantly says 0/0, and when restarting the client (ran as admin), just says 0/10 517 MB Paused

vivid briar
#

I am still server muted an hour after the mute should've expired

upper anchor
#

So I just gifted my friend EFT, and when I went to gift it I just did Europe which states it can be played anywhere, so his region says Europe instead of USA like mine. Does this mean he won't be able to play with me?

#

Mind you he's not in Europe

#

He's in USA

#

with me

#

That's what I had toggled when I bought it

#

So he just has to switch his server from Europe to USA?

still rain
#

So I downloaded tarkov and it finished but I only get to download 10000 mb and then it says I’m missing folder but I keep hitting retry and the download continues then it finished and it just started to do it over again I have owned this game for like 5 months and I only got to play it for like a week till it didn’t work I gave up on trying to fix it then came back to it like two weeks ago I can’t seem to get any help from here and idk what to do with this game anymore

wide marten
#

anyone having problems with flea market stuck loading or after raid infinite load?? i see some people have this problem but never found a solution

upper anchor
#

Did you do a complete fresh installation?

still rain
#

I did a fresh start if you are talking to me I reinstalled the launcher and everything

lusty sand
#

I'm playing on us west servers. and i remember going somewhere and changing my server to a less crowded server (still us west). this was close to 2 years ago? does anyone know where i can swap back to a more crowded server? or is this no longer possible? i remember watching Deadly or pest make a video about this.

late fjord
#

Hello

thick igloo
#

top left of the play button

lusty sand
#

jesus. im blind. thanks. 🤠

still rain
#

Okay so does anyone know how I can get the missing file for tarkov it’s called Client.0.12.1.5208.zip I can’t get it and I need it to play the game so if anyone can help that would be great

thick igloo
#

is downloading from the website not an option?

still rain
#

What website like the official website

thick igloo
#

yes

#

you have to sign in then click on your profile

still rain
#

Yeah I have the launcher and everything the only thing is when I download the game a thing pops up every once and a while saying I’m missing that file and I can’t find how to get it

thick igloo
#

on the launcher open that menu and click integrity check

wide marten
#

helloo anyone know solution for getting stuck at loading after raids or infinite loads in the flea market??

still rain
#

Okay I will try that

sharp cypress
#

anyone else matching for 4+ minutes?

#

none of my support requests have been answered on the forums

still rain
#

@thick igloo what’s supposed to happen when I click it nothing happens

thick igloo
#

It should scan your game and try to repair any missing files

#

i'd recommend just uninstalling and reinstalling

still rain
#

I have uninstalled and reinstalled

#

The game isn’t even installed for me

thick igloo
#

what happens when you click the install button on the tarkov website

still rain
#

It gives the launcher setup I’m pretty sure let me do that now

vivid briar
#

Can you still put items in a container and have a friend pick them up and it be counted as found in raid?

#

Or is that fixed?

still rain
#

@thick igloo so I got the launcher from the website and now I’m downloading the game hopefully this works

vernal yacht
#

hi

thick igloo
#

hi 🙂

still rain
#

@thick igloo that didn’t work it still pop up saying I’m missing a file witch is the new patch and the integrity check doesn’t seem to do anything so idk what to do

thick igloo
#

you can call me on discord and share your screen if you want

still rain
#

I would but it’s two in the morning and I gotta head to bed I got school tmor if you will be on around 5 est tmor I will cause I need the help

thick igloo
#

okie dokie artichokie

icy nexus
#

Can anyone at me some help for improving FPS on an older computer? I got a 8gb RAM, GTX 1050 4gb, and AMD FX-8300 which is a little dated. Game is on an SSD with all settings to low and all the common tweaks done. It constantly stutters and soon as I get into some gunplay good chance I die due to it.

next cypress
#

Hey guys, I got newest hardware but my game is still micro stuttering when a player is around me. I've read its because of smt (multi threading) but I dont want to disable this in bios every time I want to play. Anyone know how to fix the stutters? 16gb of ram aswell

thick igloo
#

@icy nexus that's gonna be rough, especially only having 8gb of ram which this game loves to eat

next cypress
#

@icy nexus 8gb of ram is not enough I'd assume. Pc tranfering data to your hdd

#

Thats why its stuttering

frank marsh
#

Does anyone have any ways to boost fps for this game? I got a gtx 1060 and a ryzen 5 1600 with 16gb of ram. I've been fluctuating between 40 to 60fps currently, I'm unsure if that's what I should expect to get from a gtx 1060 for this game, but if anyone has any tips, I'd appreciate it!

calm oriole
#

Oi lads. So Slight issue here, the game won't let me purchase it, please help. Last night it was declining the payment despite the bank telling me there were no issues, and now it won't even let me fill in the payment info? What do?

torpid bramble
#

looking for a quick scav run

#

pls 😄

mild osprey
#

@calm oriole comrade you use paypal

unkempt burrow
#

I had a salewa 1/400 in the pouch, and it's gone after I went out the raid. Is that expected behavior?

obsidian hearth
#

@frank marsh I used to have same setup but a worse gpu (rx580) and I ran the game fine, don't use low settings they make it run worse which is kinda strange

rustic jay
#

Aight got both keys to kiba from the twitch thing , due to servers lagging one of the keys dissapeared, not pissed of cause i got them for free but is there anyway to get it back?

heavy trench
#

I have these things happening to my backpacks. I leave them on my character when I log out and when I log in they are completely gone. this is the second set of backpacks I have lost with things inside of them.

frank marsh
#

Alright I switched my texture and shadow settings to high and you were right, I can manage 50-70 constant fps, compared to when I put everything on low. Thanks a lot @obsidian hearth

loud berry
#

so upgraded my game last friday from standard to EOD and never received a stash upgrade nor a container upgrade. i have put in multiple tickets and no response.

gritty mist
#

are the servers down? I'm getting this when i try load the launcher to play.

last nimbus
#

there is a spot where you can get stuck in interchange

obsidian salmon
#

Yeah

#

Those are probably on all maps

#

Don’t jump in there

last nimbus
#

its in red store

gritty mist
#

fixed itself after a few restarts

#

ty tho

granite tinsel
#

I need assistance. The game keeps crashing on loading loot, but only on the map 'Reserve'. Any ideas?

quiet vessel
#

I'm having trouble purchasing the game, i tried paypal but i got instantly refunded for some reason, then i tried my debit card and the website didn't take it

sage talon
#

When i look around in game, it stutters and my mouse for some reason is flashing on the screen, as if my mouse wants to leave the game

#

What now

#

My 2nd monitor is causing this

glass topaz
#

Hey I haven’t gotten the verification email when launching the bsg launcher but am able to get all the other verification emails from the website. Can someone help me with this?

sage talon
#

What if i dont have a backpack? (Just for future reference)

#

@lament acorn

#

And if it doesn't work?

#

Oh ok, so you have same issue?

#

I will try it, hipe it works or i just wasted money on a game

#

I play on my 2nd monitor

#

But i get what you meen

#

Could this 2nd monitor shit be the reason that i mouse drift in pubg?

glass topaz
#

Hey, haven’t gotten code from the bsg launcher but can get code from website. Can someone help me with this?....0

queen cairn
glass topaz
#

When I launch the bsg launcher and log in the first thing it asks is for a verification code that was sent to email

sage talon
#

@queen cairn have you set a location that is valid?

#

Yh like @lament acorn said

glass topaz
#

I got all the other verification codes from the website so I was able to log into my account there.

queen cairn
#

where is a good place to put it ???

sage talon
#

I put it in D:/(folder especially made for that install)

#

As i have a drive just for games

quiet vessel
#

I'm having trouble purchasing the game, i tried paypal but i got instantly refunded for some reason, then i tried my debit card and the website didn't take it

queen cairn
#

ty it worked

sage talon
#

@queen cairn what worked, running as admin or making a specific folder?

glass topaz
#

Anyone going to help myself or @quiet vessel?

quiet vessel
#

my probelm is more for site admins, players can't do much

sage talon
#

^

worldly turtle
#

I'm not getting the AUTH emails currently. Anyone else having issues?

sage talon
#

@worldly turtle yes, @glass topaz

queen cairn
#

@sage talon using a specific folder

sage talon
#

I am the one the one

#

@worldly turtle @glass topaz contact EFT support team maby? I think this is more for community support (aka player help player)

quiet vessel
#

i messaged the "Contact mods" bot an hour ago and have had no responce and my ticket is still open so i guess mods are busy

#

do i just yolo another paypal request is the question

sage talon
#

@quiet vessel have you tried on site support like you yourself suggested

quiet vessel
#

I summitted a ticket if that's what you're asking

sage talon
#

from what you said it feels like you used the bot on this discord

quiet vessel
#

i've done all of the above

#

can't put your eggs in one basket

sage talon
#

thats what you did right^^

quiet vessel
#

yeah

sage talon
#

well no stress getting it right? so id just sit down, have a cup of Yorkshire tea and wait

#

🍵

quiet vessel
#

the spiffing britt?

sage talon
#

😉

#

but theres truth to his msg

quiet vessel
#

?

violet tundra
#

so i went inside a reserve run i am sitting here about 7 mins into await session :/

sage talon
#

yorkshire tea is life, so just relax with a cup

#

@violet tundra id say try back out and try again? what map?

violet tundra
#

tried but it doesnt work

sage talon
#

welp

violet tundra
#

i went straight back to awaiting session

#

welp rip my stuff

sage talon
#

f

muted heron
#

Seriously. Please. Fix the bug where I cannot go back, my screen is stuck, no response from Escape button, no response clicking back, pressing tab etc.
Got stuck in a factory run, had to restart a game just to find out I am dead. This happened now several times.

glass topaz
#

So I had to go for 15 minutes to drive to work. Was there a solution for not giving code to people from@the launcher?

obsidian salmon
#

Code is in your email that you’ve used for the game

glass topaz
#

There is no code being sent to my email from the bsg launcher

#

I am getting codes from their website and forums site. But not from the launcher

#

There are a bunch of people with this issue. I have reached out on their support service, reddit, twitter, and have received no response or help. At this point BSG basically stole $40 from me

obsidian salmon
#

You have hotmail or yahoo

#

Hmm

#

Why would the launcher send a code

glass topaz
#

yahoo and idk. When I launch the browser and log in with my email and pw it says a verification code was sent to my email....

#

Not sure why 2FA is an option when it isnt being used

daring glade
#

anyone around to help me out maybe?

obsidian salmon
#

You can try posting a question and maybe help can come

vivid briar
#

thats my usage while playing... is there a way to involve the cpu more?

obsidian salmon
#

Why would you willingly want to burn up your cpu

vivid briar
#

lmaooo

#

That's true but I get pretty poo FPS so I'm willing the sacrifice

vivid briar
#

Hey Guys. I am from SA. Always played at NA server. SA is south america.
We have only 1 server here and I need to wait like 10+ minutes to play there.

Last Day the game just dont let me enter NA servers. A Discord mod have said to me the game is locked at max 150 ping.
There is any way to change that?
From South America to NA its like between 120-200 the coutry is big.

desert valve
#

Is this game very ram-heavy or something? My game runs like shit... i've got an i7 6700 and rx 5700 xt (gpu)

#

the one thing I can't think of that could be bottlenecking me a bit is my ram, 16gb at like 2400?

#

2133*

teal ginkgo
#

It is very ram heavy, but 16gb should be enough

worldly turtle
#

are auth codes still not sending?

desert valve
#

Oh ok ty @ivory river

#

I'm going to get a ryzen later this year anyway

worldly turtle
#

any ETA on the auth code sending fix?

#

nevermind, finally came in

hexed gull
#

Hey guys, just to make sure I'm in the right place, is this where I should go to ask technical questions? Specifically I have a question about getting my pre order to go through.

#

Ok dang, well thanks

knotty imp
#

How long usually does it take for support to reply? Opened a ticket 3 days ago lol

vivid briar
#

Can you make so there is some way to identify your teammates. Because one of us usually kill ourselves. Dont have to be a gamertag just a dot or something

obsidian salmon
#

No there is not

#

Just communicate with each other better

vivid briar
#

we are its just in some moments you just cant communicate like one time i spawned by 6 enemies not even my team

hardy thicket
#

hello

#

i have an issue with my game freezing and crashing.

copper pebble
#

@vivid briar you can buy armbands from ragman

hexed gull
#

for anyone wondering or suffering from the same issue as me with waiting for delivery, i just bought the game a 2nd time but this time i used paypal and it went through instantly, i dont know if its a glitch with amazon payment or something but i would caution anyone of using that method of payment

teal ginkgo
#

Yeah Mamo, if you're looking for some kind of HUD that's not gonna happen. Just Check what everyone on your team is wearing, and as Space said, there's armbands.

inland cape
#

is it possible to apply for a refund on the game after u bought it and issues with your hardware started popping up or not
i dont have that good of a computer but i really wanna give this a try

quartz flint
#

All the time awaiting sesion start . Someone cam help with it?

lethal shard
#

this game is big bullshit i hit a guy in his thorax from 10 m away, crouched, ak, single fire mode and seemingly none of the hits register and he proceeds to 1 tap me in the face

#

what the fuck tarkov

queen panther
vivid briar
#

so are we ever going to be able to spectate because its boring waiting for you squad to finish if you die

fair kindle
high flower
#

Hey mods can i get a Lithuanian role please, would really appreciate it!

fair kindle
#

Specifically when I unload one magazine I immediately get the error....

prime haven
#

Hey, when I click play, my cursor goes into loading mode and it loads forever, any idea?

unborn abyss
#

Is anyone else getting very long waiting times in a party? like 7+ minutes, we all have like 8 servers checked

teal ginkgo
#

Hey @prime haven, would you mind checking your component usage as you're trying to load up the game for me?

#

@unborn abyss, im sorry but i cant help you with this as of right now since im not playing in a group. Try and play on more populated servers and maps, and check if maybe a member of your group is blocking certain ports making the choises of servers slim?

prime haven
#

@teal ginkgo The game started after I ended the task, I'll take a look after restarting the game. By the way, when I open up the task manager, I get "Tarkov not responding" and the unity crash manager.

uneven marsh
#

does anyone have a clue what to do when the game never stops deploying?

teal ginkgo
#

Sounds good stan. Message me when you have them

#

@uneven marsh Stuck at Deploing in: 00:00:00?

lament sluice
#

I bought the upgrade from standard to edge of darkness and never got a bigger stash or any of the loot as promised the only thing i got was a golden name. its been like 3 days since it bought it and support hasnt responded at all.

uneven marsh
#

yes, i have now tried a few times and it did work for the first time

#

thanks anyway @teal ginkgo

analog lichen
#

@lament sluice I got the same exact thing as you, what payment method did you use? Maybe there's a bug with it (also bought 3 days ago)

lament sluice
#

paypal

analog lichen
#

what time did you purchase ? @lament sluice (i assume it was the 04.01 for you aswell?)

lament sluice
#

let me check

#

i assume youare in alabama

analog lichen
#

surprisingly not ;P

lament sluice
#

what state

analog lichen
#

Germany

lament sluice
#

did you buy it when the servers were being wierd and the site kept going down aswell

analog lichen
#

I bought it at 21:04 on 04.01

limpid pagoda
#

has anyone had an issue with audio channels being flipped in tarkov?

lament sluice
#

we bought it at the same time

limpid pagoda
#

my left and right channels flip sometimes in the game and it makes it disorienting to hear someone come up on the left and actually be on my right

analog lichen
#

like on the spot?

lament sluice
#

you bought it 2 mins before me

analog lichen
#

oh wow guess we were quite unlucky then 😭

lament sluice
#

yea this sucks

analog lichen
#

cuz friend of mine bought it 2 hours later and he got everything

#

i didnt even know they had problems otherwhise i'd have waited :c

lament sluice
#

my friend bought it literally 10 mins after me and got his

analog lichen
#

@limpid pagoda always or sometimes?

limpid pagoda
#

sometimes

#

we were playing last night and it flipped twice

analog lichen
#

does it like flip mid game or already when you start the game?

limpid pagoda
#

didnt restart the game or anything but the audio channels flipped

#

I think it switched during a new round of tarkov

analog lichen
#

hm did you check when it flips your audio if everything else is flipped aswell? (internet browser etc)

limpid pagoda
#

only happens on tarkov

#

testing on youtube, etc still works

analog lichen
#

not sure what it could be, i & my friends dont have that problem though

prime haven
#

@teal ginkgo Well, I don't know. Seems like the game is working now. Thanks anyway ✌️

teal ginkgo
#

Haha alright. Good thing

tall bramble
#

How big is a Junkbox?

#

Like how many cells

mild osprey
#

do you have access to market? you can open them on trade window

teal ginkgo
#

196 slots @tall bramble Takes up 16, so grants so a total of 180 slots.

lofty geode
#

My MedStation is not making Salewa anymore. Is a bug?

teal ginkgo
#

Got both fuel and materials Drago?

obtuse mantle
#

Hey guys. My games UI keeps flip flopping back and forth between displaying mostly everything without scrolling, and having to scroll down to see my backpack/secure container. Does anyone know what is happening? How can I fix this? (2k 165hz monitor with 1080p selected in menu)

teal ginkgo
#

Could you send me a short video of this happening, so i can see what you're talking about please? @obtuse mantle

obtuse mantle
#

I'll try. I dont have control of when it happens

teal ginkgo
#

Let me just make sure. This isnt because you have more gear on, like a large backpack and vest, right?

#

When you have to scroll

#

And dont have any large storage gear, when you can see everything

obtuse mantle
#

No. For example, sometimes the flea market UI is scaled "larger" so I can only see like 10 listings without scrolling down, and sometimes its scaled "smaller" so I can see around 20 without scrolling

cobalt kiln
#

How can I report a hacker?

teal ginkgo
#

Alright so the scaling keeps changing. I assume this fixes itself when you change to 2k res?

vivid briar
#

it has been saying bad items moving over for like the longest time

#

in the right screen

#

when I try to move shit over

obtuse mantle
#

On 2k res, it's always the zoomedin/stretched out ui.

#

On 1080, it jumps back and forth from standard scaling/zoomed in scaling

#

I think it changes in between raids.

#

This is without me touching settings

teal ginkgo
#

@cobalt kiln There is currently no tool for reporting hackers, and it's likley the person that killed you was just lagging Petkovic. The Game will deal with hackers in its own way for now.

cobalt kiln
#

no skogis

#

i havent said anything about someone killing me

#

i know someone that is hacking

#

how can i report him

teal ginkgo
#

@vivid briar try moving the items over just one at a time. (move 1, go back, go back in, move 1, go back, and so on)

vivid briar
#

k

teal ginkgo
#

@cobalt kiln There is currently no way to offically report a hacker in tarkov. There are unofficial posts on reddit and such, but i doubt it would help.

#

Yeah, that is really weird ShuaDoesAThing. Do you have any similar problems in any other games/applications?

obtuse mantle
#

No

shell badger
#

Is there a way to report something exploitable that could help devs?

teal ginkgo
#

Yeah, your UI scaling itself without you doing anything with the resolution sounds wierd. Might want to send in a ticket about that.

#

@shell badger Go to the launcher, and right above the "Play" button there should be a "Report bug" button

shell badger
#

cool

obtuse mantle
#

I think it's a known bug

#

Just found this

teal ginkgo
#

That bug isnt about the scaling switching though. That's about the UI getting HUGE when using 1440p.

obtuse mantle
#

I think it's a combination of things for me

#

So my ui gets huge randomly between raids

#

But sometimes its scaled properly

teal ginkgo
#

Is it ever wrongly scaled in-raid?

obtuse mantle
#

I assume it has something to do with 1440p monitor running 1080p. Maybe the game keeps checking my native resolution and then checking my selected resolution and jumping back and forth

#

But I know little of dev/coding. So i could be hella wrong

#

Yes sometimes its wrongly scaled in raid

dapper axle
#

ping has nothing to do with your scaling...

teal ginkgo
#

I'm fairly certain that's not what he was refering to @dapper axle And try and be helpful instead of a drag.

loud star
dapper axle
#

Its ok, I wasn't trying to be rude that period key is stuck

teal ginkgo
#

@loud star Might have something to do with the program displayed in the error

dapper axle
#

@loud star What happens exactly when you click the program?

#

it could be a broken shortcut

loud star
#

When I attempt to launch the launcher nothing happens but that error, attempted from the base file too

#

and as admin

dapper axle
#

Has the launcher ever worked for you?

loud star
#

Yes, worked fine a couple weeks ago, then took a break

#

Nothing major has happened to my system between then and now to my knowledge

dapper axle
#

have you made any changes to your setup since then?

#

ok

#

Have you tried uninstalling the launcher and reinstalling it?

#

just the launcher?

loud star
#

My Razor Synapses program is also not working, so that might be a sign of the source of the issue, no idea. And no, I have not. Just download from the main website?

dapper axle
#

uninstall just the launcher from your system and go to the beta link on the website

teal ginkgo
#

Getting any errors launching Razer Synapse?

dapper axle
#

But if synapse is also throwing the same exception

#

we know its another process blocking it

loud star
#

No, it just doesn't launch at all, not even a process on task manager

#

no error

dapper axle
#

Hmmm Ive had that problem as well independently of the other issue with bsg

#

with Synapse*

teal ginkgo
#

Check out what's going on with that newtonsoft.json.jsonwriter

dapper axle
#

^

loud star
#

Tried, when googling it you mostly get java script programming content

teal ginkgo
#

Yeah, but are you using it

#

If not, just get rid of all of its files, and go from there

loud star
#

Not sure, not sure where it is beyond being a part of Java and being linked to Visual C++
Did a clean install of both

dapper axle
#

Anyting out of the ordinary you have installed recently?

loud star
#

Hollow Knight... not really, just got gifted and binged Hollow Knight for 2 weeks

teal ginkgo
#

Anyways, here's what i suggest. Just clear your tarkov Cache

dapper axle
#

THats a good idea

loud star
#

Location of Tarkov cache? roaming appdata? Master folder for the game?

dapper axle
#

run disk cleaner too and get rid of local temp files

#

win + r

#

%temp%

#

and

#

temp

teal ginkgo
#

Should be in the main folder MissRarity

#

make sure to clear the launcher cache too

#

Which will be done if you just delete all the temp files

loud star
#

... I am a damned idiot, stubborn idiot. Wanted to avoid a reinstall for as long as I could cause my shit internet is 300-400 KBS, but it launched to a new error now with a fresh install of the launcher

#

Appreciate the help though, will see where I get with this new errors and stuff, current issue is there is no text being shown on the login menu, what fun

teal ginkgo
#

That's gonna be a blast

loud star
#

Is there a method of updating that bypasses the launcher?

trim nacelle
#

I just got a bunch of gear back from insurance, and it all disappeared from my inventory????

#

Bad moving Param, why do I keep getting this??

teal ginkgo
#

Restart your game Riza, and it will come back to ya

trim nacelle
#

I just did, and it was all in insurance again, and I got the Bad Moving Param error

teal ginkgo
#

Not that im aware of MissRarity. Still having problems with the launcher then?

#

Riza, try moving one item at a time, and you'll see what messes things up for you

loud star
teal ginkgo
#

And try to avoid modifying things on the insurance return thing, like folding stocks and such

#

G...Greeeaaaatttt

loud star
#

Yeah, very unique issue I got here right now XD

teal ginkgo
#

very

loud star
#

easy fix, fire a shotgun into my computer, buy a new system, and start over

teal ginkgo
#

Well. The first step isnt really nessecary...

loud star
#

catharsis

teal ginkgo
#

check your locales folder maybe?

loud star
#

seems to still be a java issue then, just a new one

iron barn
#

any tips for fps dropping while aiming?

teal ginkgo
#

bsglauncher\locales

#

That's where your launguages should be located

loud star
#

never messed with .pak files before so can't see inside them, but I have en-GB.pak and en-US.pak files

teal ginkgo
#

They should be .json...

loud star
#

could do yet another reinstall, but just purged the install I had and made a new one a few minutes ago

teal ginkgo
#

Launcher hasnt unpacked itself properly then i assume

loud star
#

Take 2!

winged badger
#

my best friends brought the game 4 hours ago and its taken the money out his bank and he still waiting for an E-mail or the official escape from tarkov website to have the option to install

knotty needle
#

if i changed my email and it says it will change in two weeks do i use my original email to sign in or the new one

graceful monolith
#

should scavs shoot my during my scav raid if i haven't shot them?

#

i just got took out by a scav after killing what was a player but idk if it was a player scav or not

pine vapor
#

trying to log in but it's not working and i changed my password to make sure I know the password and it still doesn't work. Has anyone else ever had this problem

teal ginkgo
#

Can you login on the website?

winged badger
#

my best friends brought the game 4 hours ago and its taken the money out his bank and he still waiting for an E-mail or the official escape from tarkov website to have the option to install

pine vapor
#

i can log into the website but not the game

teal ginkgo
#

Make sure you're entering the right Credentials and it should work Bop

#

@winged badger Make sure he registered the correct email, and that his email is fully functional. If you accidently entered the incorrect email, you should be able to change it on the website.,

pine vapor
#

I made sure, even the password reset tells you the login and I've reset it from my email.

teal ginkgo
#

try and enter your username and password. And if that doesnt work, your email and password @pine vapor

pine vapor
#

the username isn't the same as your in-game correct?

#

also im locked out for an hour

teal ginkgo
#

Welp, there's not much you nor I can do for the next hour then

waxen stratus
#

i want to buy something on the flea market but it says "offer not found." why is that?

little gyro
#

I have a friend who is unable to install the game and hes made a support ticket with no response for over a week now. what gives?

coral torrent
#

i believe the support team is quite small and because of the sudden growth of player base they are struggling to keep up.

little gyro
#

its been a week+...

#

i understand being backed up maybe taking 72 hours

coral torrent
#

did he report with the launcher?

little gyro
#

he cant even log into the launcher

#

lmfao

#

he reported via the site support section

coral torrent
#

they only receive via launcher

little gyro
#

so hes SOL?

coral torrent
#

sol?

little gyro
#

shit outta luck

coral torrent
#

i mean has he tried running it in admin priv?

little gyro
#

yes

coral torrent
#

what happens?

little gyro
#

error code 207

#

no matter what

#

as soon as he clicks to log in that happens

#

he reinstalled, cleaned registry

#

admin priv

coral torrent
#

did he allow the launcher through firewall

little gyro
#

yep

coral torrent
#

damn

little gyro
#

i even had him reset firewall to default to make sure that there wasnt another entry blocking it

#

so starting fresh he allows it and nothing

coral torrent
#

there is a way to download the game via a link

#

but im not sure if it would boot without launcher installed

#

doubt it

little gyro
#

the launcher is installed fine, but he cant log in

#

the moment he clicks authorize it gives him that error

coral torrent
#

has he logged in to site successfully?

little gyro
#

yes

coral torrent
#

maybe try find what port the launcher uses and make it open

little gyro
#

that is one thing we havent tried

coral torrent
#

hopefully you guys can get it sorted

#

do you guys know how to open ports?

little gyro
#

he used to play fine. he had it installed and now hes trying to return and cant

#

i do, im asking him if he knows now

coral torrent
#

if that doesnt work out maybe update ethernet/wifi adapter

primal pollen
#

Is it normal to take 3 days to get the upgraded stash and gamma container after upgrading from standard to EOD? Bought my upgrade on Saturday...

coral torrent
#

the stash should upgrade automatically and the gamma through messenger in game

primal pollen
#

Yeah - I read that 😦 hasn’t been the case for me

coral torrent
#

i would report via launcher

#

best bet dude

primal pollen
#

I got the EOD New Years gift and the game launcher says I have EOD.

#

Okay I’ll try the launcher. I submitted a ticket on the website on Sunday and no response lol

#

Most frustrating $100 I’ve ever spent

coral torrent
#

they stopped accepting forum tickets a while back

#

its only via launcher

teal rose
#

You can contact the support via the website as well.

primal pollen
#

Interesting. I just went to the website and clicked on contact support under my profile. It will try launcher. Thanks @coral torrent

#

I didn’t use a forum

#

Yeah I did that virazy

teal rose
#

The support is very busy, so it can take over a week.

coral torrent
#

huh i remember seeing a warming message a while back saying only via launcher my b for misinformation

teal rose
#

@coral torrent You can contact them via the launcher, the website and via email.

#

Launcher is mostly for bugs though.

little gyro
#

i will have him try

primal pollen
#

Okay will try all. Thanks

little gyro
#

the funny thing is that i cant find an error code 207 related to tarkov at all

#

its some connection error which is why we tried the firewall

teal rose
#

Is there any message next to it?

#

Or does it really only show the number?

little gyro
#

hold on ill look up what it said

#

207 bad parameters

teal rose
#

When trying to log in, right?

little gyro
#

yes, from the launcher only

#

site was fine

teal rose
#

If the script doesn't work, he can try to use his username instead of email.

little gyro
#

after cleaning his registry, he was temporarily able to see him logged into the launcher fine, with like such a blank slate that it wasnt right. once he closed the launcher it was back to the login screen

teal rose
#

Or vice verse if he tried with his username.

little gyro
#

he tried his username as he has an older account

#

we have tried both

#

ok hes in. cheers!

#

i think it was the script

#

weird considering hes already deleted all those folders before

candid iris
#

i think flea market is bugged some of my listings are just not showing up

#

i just checked and 2 of my listings are just not there

#

and they're not getting sold even though they're low price at least one of them is

primal pollen
#

just to confirm - there's no other way to address the "I paid for the upgrade to EOD and didn't get the things i bought" besides submit a ticket and wait?

stone hatch
#

hey can someone help me?

unkempt crane
#

Correct, jps

#

What's up, kiro?

midnight falcon
#

i guess i had same probelm as JPS, went fromstandard edition to prepare for escape edition and did not get the differences of the perks/items. submitted a ticket a few days ago any idea how long the turn time is on a ticket like that?

rich fiber
#

fucks wrong with the servers

#

server connection lost

lofty geode
#

@teal ginkgo I have all working, but when i go to the MedStation dont show my to 0 AI-2

safe rose
#

hey, i have a strange problem with the website login, i can no longer log in completely because i don't get any auth code on my email. I have had the problem for about 3 or 4 weeks now. is there are general problem at the moment, about Auth Code email sending?

lofty geode
mossy jasper
#

hey, ive done rules and setup and linked my phone and i still cant use the discord properly

#

<@&521631248536305664>

obsidian salmon
#

But you have the role so nothing should be wrong

#

You don’t use the ai2 to make the saleqa

#

You the painkillers bandage and the splint to make that

teal ginkgo
#

yeah you shouldnt be able to use AI-2 to make selewas Drago

woeful thunder
#

@midnight falcon i also went from prepare to EOD and didn't get my shit, i sent a ticket in 2 days ago no response

#

i was told by a mod that i get my gamma and stash upgrade without having to wipe my acct

lament sluice
#

same

#

and still nothing

tight steeple
#

so uh

#

anyone having matchmaking issues lmao

woeful thunder
#

25 mins no game 😛

tight steeple
#

why are the servers so ass

woeful thunder
#

because the game blew up

tight steeple
#

i thought they fixed em up for that tho?

woeful thunder
#

well they can try but its gonna take a while

#

they have to put a lot of money and time into servers

#

they upgraded them as much as they probably could at the time

tight steeple
#

did they try upgrading em before the twitch drops tho

lofty geode
#

@teal ginkgo I was doing Salewas with AI-2 yesterday

stone hatch
#

dude this sucks

#

I changed my emails on eft couples of times and my standard edition got deleted from my profile section, i contacted EFT support and they said they wouldn't be able to give back my standard edition pack. Uhh this is very unfortunate
:/

lament sluice
#

wow you actually got in touch with support, thats farther than most of us

stone hatch
#

Dude i provided hard evidence of me having standard edition pack, and screenshots of me changing my emails multiple times. I got it gifted to me, idk man this sucks I wanna play hella baddddd.

#

It was a permanent key too

tight steeple
#

wow

teal ginkgo
#

@lofty geode Ya trippin

mild osprey
#

@stone hatch can you not like take payment back though?

narrow thorn
#

Is tarkov down again?

stone hatch
#

@mild osprey no I can't it was gifted to me about 5 months ago lol

#

it sucks cause my poor ass can't afford another copy lmfao

tight steeple
#

i havent done a single pmc raid all afternoon

#

only scav runs

#

epic matchmaking moment

elfin copper
#

long queue time for everyone? i can't join a match as pmc since yesterday!

narrow thorn
#

I can't have a single match

#

30 min +

stone hatch
#

summit just got in a queue in 2 mins on factory

#

fr u guys havin problems?

narrow thorn
#

yes

vagrant cradle
#

why cant i access voice chanels?

stone hatch
#

maybe restart yo game or sum

narrow thorn
#

Again?

stone hatch
#

@narrow thorn go in as a scav run\

#

then try PMC run

#

maybe its just a queue time cuz so many ppl on the servers

narrow thorn
#

trying a scav run now in factory

stone hatch
#

goodluck

ocean elbow
#

Hi, I have a question.
If I am from Latin America, can I play with a friend from Europe?

stone hatch
#

@ocean elbow contact on the right of your discord players list. @mellow tundra

tight steeple
#

got into a match finally

#

time to die immediately

ocean elbow
#

@stone hatch OK thank you so much

fossil plank
#

Hello?

olive robin
#

what is going on 12 mins server que still nothing

native rampart
#

^

raw topaz
#

stucked in matching for a while

sonic moss
#

Is there an easy way i can move my game files to another hardrive or dovi have to do it the normal way?

serene cobalt
#

anyone here use freestyle?

inland juniper
#

these queues are insane...

#

@sonic moss when moving a file like that you should always uninstall/reinstall in the new place

#

it might work by just moving the files, but any path variables will be jacked up and might cause a ton of bugs in-game and you'll probably end up having to re-install it regardless

torpid glade
#

Bought standard edition, upgraded to EOD. Clicked Receive Additional items in my profile on the website, received my News Years package. Clicked Receive again hoping to get my EOD Items and it says "Gift Already Used". Any fix?

vivid briar
#

anyone know how to fix the long queue times?

#

over 9 min in factory

inland juniper
#

@torpid glade contact EFT support, open a ticket is my guess

#

it seems every day around the same time queue times get ridiculous due to high traffic and low number of servers.. they can't handle the # of players trying to play at one time

split pine
#

Can I get any help?

#

My unity crashed randomly, didn't do it all day, then all of a sudden it starts happening...

#

Never even had this crash before this wipe

vivid briar
#

I only got to play like 4 raids in the last 5 days cause of how long queue is :c

#

EOD should get priority queues or somethin xD

split pine
#

Tired of crashing in labs sometimes...

stone hatch
#

tired of eft screwin me over and not giving my standard edition pack back

#

im poor asf cant afford shit bruh

split pine
#

My issue is making my game unplayable sometimes....

stone hatch
#

lol @split pine wish u luck bro

vivid briar
#

ok well goodnight all, after an hour of just trying to queue I got to play 0 raids. Hopefully will get to play at least one raid tomorrow! 🙂

compact matrix
#

servers dead or something

dapper axle
#

something

#

we have been queueing 30 min now on customs

#

this is the second time

low sequoia
#

I have every server from LA to Moscow selected and STILL cant get into a raid

#

LOL

tight steeple
#

THESE QUEUE TIMES

rich fiber
#

is it just customs

sharp cypress
#

what the fuck are these devs doing

rich fiber
#

or is it for all the maps

sharp cypress
#

all

tight steeple
#

all

rich fiber
#

damn

#

well dont blame the devs

#

blame the new players

serene cobalt
#

anyone got some settings for freestyle?

rich fiber
#

is that allowed lmao

serene cobalt
#

freestyle?

#

yes

tight steeple
#

i copied some from some small ass youtuber

rich fiber
#

thought reshade and shit werent

tight steeple
#

seems to work

sharp cypress
#

can some1 tell the devs to put down the vodka plz npo its definately the devs theyve had so much time to fix these issues from when they first started happening years ago.

serene cobalt
#

reshade is banned

#

freestyle is on the edge lmao

tight steeple
#

😳

rich fiber
#

yikers

serene cobalt
#

@tight steeple some freestyle settings?

tight steeple
#

yeah hold on

serene cobalt
#

alr bet

#

was there a reason for the ban?

tight steeple
#

how lmao

sharp cypress
#

u loitering m8?

serene cobalt
#

huh

tight steeple
#

hmmm

vast saffron
#

how do i ping poweredaqua

sonic moss
#

Why did i put this game on my slow hardrive?

#

I get constant stutters why did i do this to myself

tight steeple
#

why are queue times ass doe

sonic moss
#

A bunch of new players

#

Servers are dying

tight steeple
#

coulda sworn they fixed that tho

#

like they even tweeted abt it

copper heath
#

is it true that you should leave the queue after 5 minutes?

#

when searching for a game

#

no racism

white vine
#

Just got out of a good raid but I keep getting the “reconnect” problem. Got it already 22 times. Are the servers alright??? I had to wait 16 minutes just to get in it now I have to do a procces for 10 or more trying to get out

copper heath
#

i dont think the servers alright

inland juniper
#

im in a 20 min queue atm

#

was steady 10-15 before...but now its endless

hasty estuary
#

I only see language options for Denmark and China

kindred narwhal
#

fix the servers

#

10-20 minute ques are bad for players

hasty estuary
#

Support chat has no fucking support apparently

#

Thanks homies

rich fiber
#

what do you need help with