#community-support
1 messages · Page 495 of 1
It doesn't show a D drive in the "This PC" category on the left.
How many drives do you have in your PC?
maybe you have multiboot (2 or more windows to select from on start?)
or had a disk that had Tarkov and it failed and that is why you had the error
two, local and mass. c and d respectively
Make sure it's connected properly.
its not on my sidebar for folders and all my fucking steam games uninstalled
After that you can check if it shows in the BIOS.
i think local is an SSD
Good. If you open your PC, you should find a big HDD somewhere. Just make sure all cables are connected properly.
It looks like this.
and don't forget to turn off switch on power supply on the back or pull the plug before touching insides
it is normally ok to have even PC turned on, but if you know what are you doing
having it off is good way to ensure you make no damage
Dusty as hell and ignore the Eiffel Tower
It lights up lol
But anyway I don’t see any HDDs
It's the blue thing behind the.. eiffel tower.. 
Just unplug the cables for a second and plug them back in.
As well as the SATA cables on the motherboard. They look a bit like this.
Has the "see through closed doors" exploit been fixed?
Check at the right edge of your motherboard.
This?
That SATA cable looks off
How?
Should it be pushed in flush?
push it balls deep
Yeah push it in
Lol I don’t think it goes in further
Also make sure the other side of that SATA cable is connected, same with the long one next to it
The other one is pushed in the same amount as well
I think it’s rather old actually
If this is a new drive and first time installation, you'll need to head into your disk management and allocate the unallocated drive(s)
It’s not
these seem like ports for sata that are not used
I’ve been running this setup for over a year
there should be some more where these cables from disks are plugged in
Please check the bottom of your motherboard between your PSU and GPU.
What am I looking for
You can just send a picture again.
Weird. Looks like only one drive (your C drive) is connected.
How many is he supposed to have?
2 need to be connected to board
Yeah so one of your SATA cables are not connected
So you know the little one we told you to push in?
Remove the other panel and follow the smaller cable that is connected to your HDD.
Yes
trace its other end
Find the other side of that, and put it next to this one:
https://cdn.discordapp.com/attachments/521614489884295169/661639463323172882/unknown.png
Ok
Once that's done, you should be good to go
Which one?
that does not look like sata cable
sata cable is flat, this is round
probably front panel/usb
ok that could actually be your C drive
hard to be sure, I think at this point you should plug it in and turn on, press del to go into bios
and see if drive is present there
it might be that it is but windows shut it off due to i.e. errors from monitoring to prevent further damage to drive
yes
Yeah I did it’s loading into something rn
Ok lol lemme try again
Del key didn’t work but it says I could try f2
do it
seems there
maybe you pushed it in properly
restart and let the windows start
you can just press reset button so no settings will be modified/saved
No.
K
what you usually get from tuning ryzen is more points in cinebench and stutters in tarkov 😄
well also from tuning intel
Can't confirm that with my 2600.
A working D drive again.
and tarkov
Noice
Dude I won like 3 graphics cards and 3 other drops while it was broken
I want mein drops
Nothing is reinstalled and bsg launcher returns the same error
is D drive in my computer?
So everything works yes
press windows key and X, then select "Disk Management"
This pc?
In your file explorer.
yeah
check if device manager has any exclamations
expand disk drives and storage controllers
Yeah.
it is very weird that it is not present in disk/device manager, because we can see it in bios
Do you have an empty USB stick?
no i dont think so
im gonna have to fix this mess when i get back im going to the mountains in 20 mins
thank you guys for your help ill be back tmrw or next day
my first idea would be to try to plug in this disk to a different port, or if you have different sata cable try that
bad owner perm when i try to receive any of my drops or insurance im just loosing stuff not getting it back
if your gonna give us drops at least let us receive them not been able to get any drops as they all disappear when i redeem them
whats the best tactical rig you can use with killa armor
The Tarkov menu is locking up for me. When the freeze occurs it looks like a screenshot of the last state the menu was in. I can hear my mouse interacting in the background if I mouse over/click on things, but I cannot see what I am doing.
This fixes after alt-tab in/out but will come back within a few seconds.
This is occuring after a reinstall of the game and multiple file validations and cache clears.
Anyone else having this issue?
hey I need some help when someone has a chance
one of my community members EFT accounts was hacked and they can't get into this discord for support, nor receive support via email
no support here for stuff like that
just people asking for help and not really getting any answers KEKW
@dreamy plinth try to log out of your launcher and restart your game,
@magic quartz the support email is support@battlestategames.com
@plush inlet Try to delete your local.ini file in Documents > Escape from Tarkov and reinstall/update your graphics drivers.
yes we know the support email. He has tried that and no one will help him because his account is blocked due to someone hacking it.
they made sure to even use the email they registered with.
already done that for the past 3 hours now 🙂
The grenade doesn't make any sound when it lands near me, is that a really common bug?
Anyone having inventory moving bugs?
cant seem to grab items from insurance right now
what do u do if the sherpa accept your thing and u sent your name and stuff and they havent sent anything and have the wrong discord name in there profile
@minor hull
Which Sherpa did you try and get?
I can check

i recently upgraded to eod but i didnt get any of my stuff in mail and my account got reset? is that normal?
@formal dagger it says TSOShadow
@fierce elk
You must've accidently reset it yourself, since they can only be done manually, the no EOD kit is weird though.
@obsidian salmon
You know TSO?
is there any news on when they are going to fix the hotmail and yahoo issue?

personally no, but I do see his name on the website thingy
@minor hull What name did you put when you created it
been reading through all the forums and all the tips and tricks to fix it but nothing as of yet
@formal dagger Also I dont think TSO is even in here, unless he is under a different name
@obsidian salmon same as my discord
@lavish crypt
That's odd, I've used Yahoo since 2017 and have never had a proble,/
I bought the game last night I got the email reciet and all but when it comes from the launcher to get the confirmation code it wont send it
Ah, okay I see it now
@lavish crypt servers could be busy. you should get it anytime
how do i report some one to get the banne dfrom dis
well thats the thing i tried switching my emails I instantly get the gmail email but it wont send a code to my yahoo email to confirm the switch
@tulip ravine
Please DM @mellow tundra with video evidance.
done
@minor hull First you picked the Scavenger type, which means you do not get any gear sent you unlike all the other.
And with TSOShadow not being in here, uh my best guess he should dm you
put it here to if anyone is interested
Also Dill if you are lvl5 or above I can you the shotguns
@obsidian salmon i picked scavenger cause i thought it was scavXD
Ohh also your sherpa changed his username TSOShadow is MrT
That explains a lot.
o alright so i just wait then
Kam you just go change his name
@minor hull Well I'm sorry about that confusion.
Also you are lvl5 or above
@obsidian salmon its all good 🙂 and im lvl 9
You still need those shotguns for the quest
i dont i got that part done
My game was working fine earlier today but suddenly now when I log into the launcher it sends me straight back to the Login screen, Anybody ever had this problem?
@plush inlet i Had this on Nvidia - the driver crashes and screen stops refreshing
Try lowering overclock if you are running oc or clean vents to improve cooling of GPU
can someone let me know what a air filtering unit does in the hideout?
It improves gaining some of the skills by 40% for limited time
oh
Not worth using now that they added that nerf for skills
Unless you are going to play for 20 hours straight
i died to a scav gernade
@brisk harness I believe it was a driver issue, after an update it went away.
My EFT Launcher and game is taking up around 43-93% of my CPU usage. Can anyone help me with this?
Specs Are:
GeForce GTX 1060 3gb
7th Gen Intelcore 15 7400
16 GB of RAM
Game is installed on an SSD
I crash every time
That is normal @sharp spear
@lime ermineverify game files from launcher
How?
Ty
I have an issue with the launcher not sending me verification emails to a yahoo owned domain (bellsouth.net). I have updated my e-mail address to a gmail domain. the change is going to take two weeks. Can this be pushed through so I can play?
the email change, that is
I accepted the rules last night but I still have not gotten any roles. Could I get some help or does it take over 24 hours?
@hazy nacelle no, that is safety feature to prevent stealing accounts. I am not aware that they ever made an exception, but maybe someone can correct me
@fluid vortex
You're good, it should be instant.
thanks!
the patch today broke my install and now I have to reinstall the entire game according to the launcher, thanks BSG
any recommendations on vpn so I'm not sitting here for the next 3 days installing this?
due to tarkov's famously slow dl speeds?
can i please get a password reset ive done everything from support on the site and i get nothing i check spam i wait an hour and this has been weeks
I tried upgrading my tarkov edition and when I bought it through paypal it went through then instantly sent the money back
@brisk harness lucky you. Apparently US ISPs have issues with the russian content servers and therefore they deliberately throttle them, so I get like 148KB/s if I'm lucky without a VPN
yes, everything russia goes through decrypting
and proton's free trial expired so I need a new VPN to get semi-decent download speeds
someone should tell NSA to whitelist Tarkov cdn
or tarkov could get content servers not in russia
that might help
or, if anyone has a zip or torrent or something of the current patch that'd be great
well I want to immigrate into US one day if it remains land of the free, and one of things that should hopefully be improved there is reduce that censorship/spying on own citizens
cause I REALLY don't want to sit through 6 hours of babysitting the fucking launcher to make sure it doesn't throw an error that requires user action
"tarkov should get cdn outside russia" is not proper path
look dude, I'm not debating you on US policy here, I'm just trying to get tarkov downloaded without waiting 6-10 hours again
you should just go to popular vpn and see who has trial
nord vpn
Anonymize.me had 2gb free
Per month
@formal dagger just to confirm Gmail works correctly Dont understand why other emails dont recieve the verification. I had to order a new one gonna have to go to PayPal and dispute the charge unfortunately.
As far as I know it should work fine, that's actually the E-mal BSG support reccomends.
Others are rejecting emails from bsg, it is ISP/email providers issue that support here or BSG can't do anything about
They are corporations who decide for you which emails you don't want to receive
i have a gmail and i don't get the verification code. I am quite special in this kind of things
i sent a support email dec. 25. Lets see if the next week i have an answer
Is there any help I can get with this game
Takes 20 mins to load
Freezes on loot pools
I get in and server closes connection
I play solo and I’m fine???
Check spam
Spam?
it's not in the spam spam. I used to get the verification codes for almost a year, and since the last one i received on dec. 12 nothing.
and it's not the wifi or chrome because i created anpther accout and it worked fine
How long does it usually take for them to repond to a support ticket
5 or 6 working days, but i also saw in the forums that can take a month to reply
Anyone know a fix for something like this? (Restarting the game + launcher hasn't worked)
i need help my scav case is taking forever
i hired them last decade and they still havent got me my loot!
@boreal apex for a support ticket??
yes
Anyone else having desync issues tonight?
PLEASE SOMEBODY HELP. Im trying to download tarkov and it says "Unable to load file Client.0.12.2.5482.zip"
@online So, with this latest update, my windows mouse is shuttering through my game (only while in a match) in the center of my screen and is heavily lagging my game. Any thoughts?
@mossy sonnet have you restarted your PC, and redownloaded the launcher?
anyone having issues with insurance items saying "badowner etc...."
error 228 bad owner perameter
Hi, where can i report suspected cheaters?
anyoen know what can spawn in medical supply crates?
The ones under reserves armored train
I looked at the wiki but couldent find anything
hey do yall help with technical issues with the game?
@boreal apex yeah ive been struggling to get the confirmation code sent to my email as well. talked to my provider and what they said it wasnt on their side. what i ended up doing is disputing it with my card company and once i get the money back im going to set up an account with gmail..
is there somethingn up w the servers ive spawned 2 times now and havent been able to see anyone but am still getting injured
@sudden bridge
What's your region and ISP?
@formal dagger Any information on verification emails that aren't coming in? I want play.
I'm afraid not, what's your email provider?
Hotmail
Have you added no-reply@battlestategames.com to your E-mail whitelist?
I've done all the step-by-step, called the provider of my email, they said there is nothing wrong with the provider or my email.
apparently this problem is old, and until today they have found no solution. I saw that a while ago until twitter warning of this error the battlestate had made.
Dont mean to come in on the middle on a conversation but I got a low end PC for christmas and I dont know if it will run this game can someone help me out
Well, I remember reading somewhere that some setups not getting the verification email may be linked to a hardware blockage of some sort.
Complicated we buyers are being harmed by a company mistake.
@fallow orchid
You're alright, getting help is what this channel is for. What're your specs?
its got Ryzen 3 1300X CPU, 16GB ram, XFX RX 570 8GB GPU. Dont judge i know its not the best lol
Mmmmmm
hardware? I received the email before, because now I don't get it being the same computer?
I'm afraid not, sorry. Both your CPU and GPU are a bit too low end.
Ok i didnt know because i can run the new moderen warfare but i didnt know about this thank you @formal dagger for the help
Upside though, you've got a AM4 board and enough RAM.
So it's easy enough to upgrade.
Sorry, but I think this disrespects us who invested in this project, especially if I have an EOD account. So long to find a solution.
If the game was 100% out, you'd have enough oomph to run it, but in its state you kinda need to have enough brute-force power.
@halcyon plume
It doesn't have to do with the same computer, something changed with your system permissions and it's not sending its HWID properly. At least that's what the thread theorized.
Would you like to help me test a theory, swt?
what?
How good are you with PC hardware?
Do you know what a CMOS battery is?
Is that the battery that goes on the motherboard?
Yup.
what about her?
What I wanted you to do, is shut down your PC, take out that battery for a minute or so, pop it back in and try and get your verification ID again.
It'll reset your BIOS to default.
sorry but so what about her if i received emails before and now i'm not receiving what does my bios have to do with email?
Because my theory is, the launcher can't read your PCs HWIDs for one reason or another, so it can't complete the verification process and a change in the BIOS may help the issue.
and when I ask for the cell phone also not enough, cell phone has no cmos battery
No, no. You don't need to do it on your Cell.
But does this not prove that this theory makes no sense? Because if the problem was the pc, the phone was to arrive, correct?
What? Your cell has no bearing on you getting the verification Email for your PC login.
I can even test this another day, but restarting my pc now just to do this test I do not think valid, given that the phone should arrive
My cell phone is important yes, I'm saying that if the problem was on my pc, it would be for the email to arrive if I asked for a cell phone
I am brazilian, my english is not good. excuse
I'm just looking for a solution to my problem and many, I just want to be able to play my tarkov back in peace
@formal dagger when i went to try to change my email to my backup I instantly got the code to gmail but when it came to my yahoo account it would not send it to confirm the switch
when i contacted yahoo about it they said it wasnt their side
@vivid briar
That's a Unity engine crash.
@lavish crypt
Yeah, I'm trying to figure out what's causing these issues.
think alot of people will be happy once you do lol
excuse me but what the fuck just happened
im fully geared, pressing ready on labs, my screen goes blank, just the trees (no loading screen) then i restart the game, it says im in raid apparently, i "reconnect" its again a blank screen with trees, then i hear my character screaming that he is dead, i restart the game, my shit is gone
i loaded into raid without loading and died without deploying
👌
yo i have a friend getting error 207 bad parameters when trying to log in wtf is he supposed to do?
hey, anything happening to EU servers right now?
Im getting this every time i try to re-connect to the game i got kicked from
help
what's happening FRB?
can u get in to the help channel
When i installed the game and start it first time i got black screen, restarted PC and tried again and its fine. Ive read that some people had also this problem with starting the game, and then it went fine when they tried again. Weird.
please someone help with error 207 we have been trying to figure it out
we just want to game together
Umm who can I contact to report loosing stuff to a bug in game?
I got Invalid Character Para and all the stuff I just got from Prapor just poofed away.
No SVDS, No 5 Red Gunpowder, No Insurance Return all just gone.
Please contact support via email at support@battlestategames.com.
My lord is 6 min to start a game normal? First time playing it using a ssd
if someone can help me that would be awesome. when i open my game for the first time of the day it locks my pc up. all i get is the spinning blue loading wheel. sometimes it will let me colse app due to it not responding. but most times i have to restart my pc, but once i do that i can exit it the game and come back to anytime after. i have uninstalled and reinstalled. please help! oc specs i7 6700k evga 1070ftw nothing is over clocked. please pm me if you have a fix. again thank you!!!!!!
i put in my login details to the launcher and the launcher goes up then immediately goes back to the login
D:
@lime finch
Uninstall your launcher, run this .bat, reinstall then try launching again.
what does it do
@hexed lion
That was for Bountyhunter, as for you waffles I tried to help out a user with a similar issue but was unable to fix it. Please send an Email to support@battlestategames.com for assistance.
Can anyone help
I’ve been playing all week fine and now every game takes me like 20 minutes to load then looses connection and I can’t rejoin
I’ve tried verifying files, clearing cache l, reinstalling game is pretty much unplayable now
Hey, any1 having issues finding servers on OCE?
tf
Hello. How can I fix this? 3-4 times per game
hi
hello
can you help me with installation ?
no i need help w/ that too
😦
i get this when trying to buy tarkov
oh
ive got this problem while installing
The process cannot access the file ... because it is being used by another process
have u restarted ur pc
press ctrl+alt+delete and go to task manager
BLIK
BLIK?
this is stupid
i cant find my problem in the internet
insane load times on interchange
8 minutes+
awaiting session start takes up like 6 minutes
anyone got any tips on loading the Reserve map while streaming. i get about half way through and poof! all browsers crash and OBS shuts down... only when i load into reserve 😦
Happy new year!
Do you guys have the same problem as me?
I am now faced with a difficulty and I hope to get the help.
I lost all my secured containers. They were in a T H I C C item case.
Since December 24th, it has been 7 days.
Besides, I can not put things at where my containers were in the T H I C C item case.
Some of my friends have the same problem.
They were lost because of this patch.
Patch 0.12.1.5413
Secured containers can no longer be put inside other containers, it can only be put in the slot of the secured container of the character. If you’ve had your secured container inside another container, it will return through in-game message system after the update.
Secured containers can no longer be put inside other containers, it can only be put in the slot of the secured container of the character. If you’ve had your secured container inside another container, it will return through in-game message system after the update.
read that i guess
idk your first text gave me a lil seizure while reading it
....
I see "it will return through in-game message system after the update"
but they do not return to me and some of my friends
do you really think i do not read what i sent to you guys?
what channel can i advertise my tarkov community discord
Hi, i have three monitors, when i run the game on my 4k monitor it wont let me click out into my other 2 monitors. Is there any help with this at all?
alt tab worked thank you
hey guys, i am trying to move the items from the new years gift from prapor to my inventory and get a "228 - bad owner param" error
what to do?
restarting the game or trying it one by one does not help
my client has an update or the game. what was it and how big was it? some hotfix news?
is there a new update
So I purchased this game yesterday and havent been able to play the beta yet. As soon as I sign into client it says its sending me a E-mail Verification code. However I have never got one. I have sent in a support ticket but was hoping someone has a solution here. Forums say that the verification email should be coming from no-reply@escapefromtarkov.com. If thats true I am not having any issues getting that email as it one that I got my Forums approval from.
@sturdy lodge Me, you and a people are having problems receiving verification emails, I'm waiting for the solution of this problem a few days
Thanks for confirming I am not the only one
@sturdy lodge No, you are not the only one. Unfortunately we have this problem but I don't know when they will fix it. One question, what is your email provider?
AT&T, but they use Yahoo as there servers
ah! OK. I use hotmail and I have problems too
It would be nice if they were after this solution as soon as possible, because I want to play and wanted to attend the event too.
I have large icons in my hideout and I am unable to add graphics cards to my bitcoin farm. The buttons for moving the cards to the bitcoin farm are obscured by the large icons. Is there a work around?
Guys, i have messages while downloading the game, the zip file cannot be load - lost CONNETCION
Im not receiving confirmation emails?
Everytime I receive my items from papor, it says bad move something something and then sends me to the main menu and then everything is gone
Hello, sorry my English is not good lol, I a problem for the pre order, I a number code error 0004-0001 after clicking on the confirmation tab for over 18s.
Hello, sorry my English is not good lol, I a problem for the pre order, I a number code error 0004-0001 after clicking on the confirmation tab for over 18s.
Is the survivalist path zhivchik quest bugged?
I finished my preorder 30 minutes ago, and it send me an email confirming that I bought the game. When will the beta invitation be sent?
Mine took about 10 mins @stoic kiln . But I went into my profile on the website it had install link ready before I got email
Welcome
anyone know why i can't use my visa gift card to purchase the game
Visa Gift Cards are valid in the US only as stated on the card
Hey Im just curious I did EOD Upgrade about a week ago now and I havent received bigger inventory gamma case or nothing
any ideas?
hmm see im on eod so i should have gamma right?
but i just got epsilon
in what sense
I have a gold name in game
My account has been upgraded I just never got any other benefits
All I got was the name
Hmm
Ive done that 3 times
Over the period of a week
Im full on being ignored
So like paying 140 or whatever means nothing because I dont get what was promised to me
cool thats sick
I cant help but there is a huge netcode sync problem currently on european servers
cant put cmrd on ak-74m?
i cant even get a confirmation email
@vivid briar welcome to the team
lol, im logged in on my launcher, but i cant link my twitch
you fuckinfg bums broguth the graphics card proice down hella
So, where should I report a bug where I was able to access my global stash during a raid?
I have video of it.
Just make a support ticket on the website?
lads, i got error massages saying ,,cannot load the client zip file,, while downloading the game the complete reinstall of the launcher doesnt help
Hit retry when that comes up until it works
until it works?
well, it fced up completly , thats why i reinstalled the launcher
im afraid that this will happen again...
@vivid briar
That's a rare but known bug, and please report it on the launcher.
hey folks, i just upgraded my standard edition to the prepare to escape edition. Is there a timeframe for the upgrade to go through? I got an email with my receipt from the transaction processor but nothing on my account reflects i purchased the upgrade yet.
Really need a button to exit waiting for match, been 7 minutes can't exit and then retry.
so the server sare fucked again or
is anyone else stuck on the branch
yeah servers are dead
oh the servers are fucked? great time for me to upgrade my purchase and haver it not work
look at all those servers
this is becoming a very consistent issue
oh hell yeah i can't wait to fight with support to prove i upgraded while their servers were absolutely fucked
I cant get into the game, is there a problem?
prety sure they didnt expect such a huge influx of new players
@thin crane I can see servers with proper pings but can't enter the game
thats what they always say every patch
probably player overload like you said
No one can launch the game right ?
yeah having trouble getting in lol
yeah
stuck in launcher
im in game just profile loading
naw it happens almost everyday
Im not sure how to upgrade my account lol
i'd wait, their servers are fucked. i just upgraded mine a couple minutes and my account wont reflect that i upgraded.
As far as I know it is in the website, where you preorder you can get the game with discount the money you already give @jagged ravine
@jagged ravine
@wicked vapor good advice tho
well i should clarify that i did upgrade but it doesnt reflect in game
same.
anyone else having issues getting the game to work?
i did it like 15 minutes ago
game is totally bugged
it should be because server issues
i have my receipt and everything
too many ppl
if it doesn't get solved by the time servers are fine, mail to support
we crashed the servers lol
like i said, looking forward to fighting with support over my upgrade instead of getting to play when i get home tonight
i know this sounds stupid buuuttt... if we have loads of new players its rubbish now because we cant play but in the long run its good for the game right ?
they'll eventually handle the increasing player count so I'd call it a win
It reflects in game after you accept the in game message
wtf is this error?
ohhhh
You mostly EU based?
I havent played tarkov in weeks so I was confuzzled
thas where i am getting the issue
yep dead in EU FeelsBanMan
im Western Canada
Wipe is coming. 
so I should not be connecting to EU servers
Some streamers have problems with servers rn as well
maybe world wide ?
so I don't think it is regional
did something happen to the serevr or what?

update?
fgs
new year wipe ?
literally just what were talking about lol
Yeah, i think servers are taking a shit rn
Guys servers are just down because of the influx of people
theres no wipe
its not a wipe
they're just trolling
^ this
spread the panic of a wipe ?
I am fine with the wipe
haha
Wipe yeha.. its make sense.. you have almost week to promo game via twitch with in game drops... 😄 Omg just think guys...
lol
game is getting to big for it's own good xD
thats qhat I was thinking
It'll be good when the servers are back up, lots of noobs to kill
is there any problem with servers ?
..
good point lol
yeah they're shitting the bed rn
i couldnt enter the game
me neither, usually back up within 30 mins when this happens
yeah same
it'll be worth the bad fortnight from the servers when it's over and the game has grown in size astronomically
Yeah had a level one noob rush me with a makarov while I had level 4 gear on and I took my mosin to his head. Hope there are plenty of new people to try this same method out.
bully 😛
Yeah, I've been bullying lots of low level guys with plain weird loadouts
500k worth of guns and ammo with level 2 armour and shit
yeah same here, they'll be back soon
hey so i got the game yesterday and i cant even launch it. i just get a black screen and it freezes my pc. any fixes?
servers are down atm, just wait a little while
It looks like most if not all of BSGs servers are suffering massive failures at the moment, Please be patient.
i know the servers aren't workin but i cant even get into the main menu
yeah we are experiencing the same thing
If it was like that even when the servers were working than you may worry 🙂
just got into main menu
servers seem back
it was like that yesterday aswell so its a tech issue
yeah, servers are presumably running at a much higher load than usual
but u guys know how to fix the launch issues? server thing aside since they're not related to my crashes :/
god dont let them ,,hype,, the eft....
@exotic crag
You won't even be able to get to the main menu since you can't load profile data, however you can check your game integrity. That should take care of the error once servers are back up.
lost a 2 million scav run because of a server error. Please BSG get coders that know what they are doing
@formal dagger alright ill try that, thanks
The servers are failing at the moment, it looks like a massive issue across the board, not just the game.
they do know what they are doing
servers are not a coders problem lmao
you can write the cleanest code
Last time this happened it was whoever they were renting servers from messing up.
yea
code validation solution?
Did it log you out?
It looks like most if not all of BSGs servers are suffering massive failures at the moment, Please be patient.
@rich fiber i cant tell you they dont because i have the same level as education and experiance and can identify and most of the major bugs and how to fix faster and better than they can
Ah yup
it is now necessary to fix the validation code of the people right, so I can play too
dude you can write the cleanest code but if your servers are shit
its still not going to work
code efficiency is indeed one portion of it
-also if you're actually the same level of education and experiance as them, you'd know code creep is a thing.
For the past 2-3 reinstallations I've been trying to do on my SSD, I've been getting the checksum does not match error, forcing me to redo the entire installation over again. Is there by chance a solution or workaround the checksum error?
and that coding is basically playing with a infinately complex house of cards.
the website was down as well
meaning that all the servers were down
and i refuse to beleive that modern servers cant run javascript and html even if it is messy
@eager coyote
Do you have another PC you can try to download the game to?
anyone else in a long queue?
4 minutes and counting
Servers just came back up Tyrone
I do have a laptop I can do so yes.
Though, funny enough when it was on my HDD it didn't have this issue before
do i have to wait two weeks to reset my profile again? because when i did it to try and recieve my game upgrade it did not work
how long does it take for a game upgrade to go through? I'm going on 30 minutes with nothing reflecting my prepare to escape upgrade other than the receipt from the transaction processor.
it should've been immediate but the servers were acting up today
@wicked vapor
The servers are currently recovering from a massive error, give it some time to go through.
@jagged ravine
You shouldn't have had to reset your account to get your upgrade at all.
oh thats what i read on the forums. maybe it was just an old post lol
Man if i have to fuck around with support tonight instead of playing, i'm gonna chargeback and kms 
okay nvm i was being a diva, it shows on my account now 
Patience is a virtue, friend.
lol does it show ingame?
about to find out
same
yep its all there 
I went to labs, and escaped before the map loaded
yes! my game finally launches properly!
just lost a keycard because of this
I got extracted before loading the map at labs
is this supposed to happen??
anyone else stuck on matching?
ye me
thought it was only me, but yeah me2
i restarted the game and it found a match
hmm didnt work for me, restart couple times more i guess xD
gl ;p
Just got one shot through fast mt by some player scav but my helmet didn't take any damage? What's the meaning with that
Where do i download/buy the game to play?
buy the game on official site
it says preorder but will i be able to play now?
yes
yes, but to warn you, i bought it a couple hours ago, and haven't received the game download, presumably due to the server issues
hmmm
@wise sand how do you know that your helmet did not take any damage? Maybe you got shot in the face?
Visor. My teammate grabbed it
Anyone know the download size?
~10gb
if you are in EU it can go very fast
if you are in US, then leave it overnight
@civic ginkgo
There should be a download link on your Profile.
matching for 22 miínutes now REE
there isnt, purchase is still 'pending' but the money's left my account
What did you buy the game with?
Credit/ Debit card
Are you in NA?
@muted heron
If you're in matching for more than 5 minutes, leave and try to rejoin.
EU, confirmation and the install just came through
if someone can help me that would be awesome. when i open my game for the first time of the day it locks my pc up. all i get is the spinning blue loading wheel. sometimes it will let me colse app due to it not responding. but most times i have to restart my pc, but once i do that i can exit it the game and come back to anytime after. i have uninstalled and reinstalled. please help! oc specs i7 6700k evga 1070ftw nothing is over clocked
Tried, restarted game. eeeeeh nothing works
@lime finch
Did you try what I suggested last night?
@muted heron
Servers may still be having issues.
lol that was still up i thought i didnt hit enter
Last night I was in a very state of intoxication so I doubt I even know what you talk about
@lime finch
Ok, uninstall your launcher, run this .bat, then install and try again.
ok thanks
finally logged into a game.
@formal dagger
@formal dagger why can i not watch some peoples live stream on here, its locked out for me
Now that I don't know, sorry.
the game keeps getting stuck at matching for me and 3 other people
@formal dagger im talking about here on the channel
@wind dove
The servers crashed very recently, they may still be recovering.
so others are getting in right now?
It seems to be luck depending on the region, I haven't tried yet and i'm NA.
@lofty crest they email you a key code
@rough grove
I'm afraid not, sorry.
are the servers still fucked
i got in fine
ffs thats annoying 🙄
tarkov giveth tarkov taketh
lol @brisk harness
@lofty crest you got to launcher and enter the key code
hold on ill tell you on sec
o crap lol
There should be a download link on your profile.
Did someone gift you the game?
need help for promo code
Apologies, I was talking to bounty.
Steve if you bought it yourself the download link should just appear on your profile.
@sand tendon
There is no promo code.
yes i have same issues
Then it seems like it may just be lagging a little bit. The servers just suffered a serious failture, so it may take some time to go through.
Alright. THen press the little envelope next to your purchase on the transaction list.
Is it possible to get some help when you're "done" with Steve @formal dagger

Gotta torrent my anime from somewhere.
@delicate coral
What's up?
I took a break from EFT about 3-4 months ago. Now when i tried to log in again it says i cant and i've tried to get a code to auth my account. But nothing comes. Sent them an email for like 2-3 days ago, zero response.
So you used to get Emails, but you don't anymore?
Talking about the verification number through email from launcher?
Have you changed any hardware since you stopped playing?
ah. Ok. Launcher is having issues with some emails. 😦
Got a new Modem or Router
Thats the only thing. Nothing new with my hardware on the computer.
Sucks tbh when u pay 139 dollars and get zero help from the support.
this should not be related to router
did you look through your spam folder
and is it @gmail or something else?
It shoudln't be, but technology is bizzare.
I got some message when i tried to log in on the website about some wierd traffic from my IP
No, you're alright.
@brisk harness Got Hotmail, and i've checked everywhere.
@delicate coral
I'd suggest a factory reset of your router and a power cycling of your modem.
@lofty crest
Did you press the little envelope on your 'Transaction' window?
What did it say?
What's your Email?
"{"detected_ip":"Ip.Ip.Ip.Ip","message":"Our systems have detected unusual traffic from your computer network. Your connection has been blocked temporarily, try again later."}" @formal dagger
how long does it usually take again guys? sorry. my patients isnt really that well lmao
yahoo is known to block messages frm BSG
@vivid briar
The servers just suffered a massive error, so it will take a moment or two.
yeah i figure alot of people are buying the game rn
@delicate coral Since the only thing that's changed between now and then is your network hardware, I'd think the problem is related to that, but I'm afraid I don't know much about network archetecture beyond 'Turn it off and on again'
Are servers down yet again? 
so are the servers going to be fixed or
how to fix my tarkov not loading all i can see is my desktop and a loading circle next to my mouse
cuase its been like 2 hours now
Is there a time frame for pre-order upgrades to be applied? I purchased an upgrade but my profile still shows standard edition
i get like 2 days a week to sit and play this and its becoming a massive trend that the servers are just down everytime
The servers only went down very recently, they've been fine up until two hours ago.
@merry maple
When did you upgrade?
@pulsar sable
Please uninstall your launcher, run this .bat, then install it again.
@formal dagger Today, about 30 mins ago
approximately how many gigabytes is the game?
is there an estimate to when servers and stuff while be ok ?
just i can seem to boot my game fully when fetching profile details
the exit button on the menu doesnt even work LMFAO

cant**
@merry maple
The servers failed recently, it may take some more time to get your upgrade fully.
@vivid briar
18gb +/-
It seems like the servers are still failing.
I just purchased the game and there is no way to install or download the game on my profile page
@formal dagger I made a support ticket just in case. Do you have an ETA/
if i upgraded twice will i get both of the rewards in game?
is it a ddos attack or massive amounts of people flooding the servers?
@merry maple
I don't, I'm afraid.
@vivid briar
Considering how odd the servers are acting, it honestly seems like some sort of attack, but nothing is confirmed at the moment.
The last time there was a server flood was at the start of .12, and the game didn't act like this.
It can take a bit, please be patient.
@sour laurel
Click on the little envelope on your transactions, what's it say?
that i can't get another email for 15 minutes
now it says 'purchase being processed try again later'
when I click on head, why no die?
cause you need to get good @sick seal
Yeah I'm about to just cancel the payment...
@sour laurel my suggestion wouuld be, i know its easier said than done but just hang tight bro and let them sort the servers and before you knnow it you;ll have youur access 😄
omg -.-
lmfao
dude they are working on the servers it will come, jesus
kids have no patience these days
^
I don't work for BSG, but at the very least I can apologize for all the issues.
It seems like the servers are still failing, I wish I could provide some sort of explination for all of you, but all I can ask is that you all be patient.
ive only had the game 2 days and its gave me the absolute ITCH, just got back fromm my sisters for new years day dinner and cant evan geet onn 😦 but hey ho games awesomme so im glad to wait :))
The recent event along with all the stream attention has brought a MASSIVE flood of users in, I believe that may be the root cause of all the problems we're having.
Hell, the server has gained just about 2-3k users over night, not to mention the people not using our Discord.
0.12 was just everyone coming back to check out hideout, this surge is larger than 0.12 i would suspect
I think its good, Tarkov is growing ❤️ However, I cannot insure items before raid
love the fact they implemented battleeye
best way to launch a game = have it crash when it gets users
this is launched -.-
its a beta....
inst*
lmao
I can’t even load in interchange, I can load in factory in like 1 min but on interchange it takes like 10 then crashes
Tarkovs been in beta for about three years now.
^
well a fully made game without all the bugs is what they are going for
think about the content in this game
the amount of content for such a small file size
kinda like PUBG... been in early-access this entire time
is the server down?
playability should come before content
@ashen dune
If you're in game, please don't try to start a raid. The servers are still going in and out.
ya
pls dont compare this to pubg
Can't start the game, anyone else have this?
was having that earlier
yeah servers are fucked atm
I’m glad I’m not the only one having issues
servers are barfing
I almost came on here crying up a storm
So
Well it's not as though it was advertised as complete. you bought the game knowing it was in beta
how longs the server down
¯_(ツ)_/¯

It’s not down
at least this channel is giving me entertainment 🙂
ATTENTION USERS:
The servers are experiancing massive issues at the moment, please be patient and wait for an announcement. Please do not try to continually reconnect to the game if you are unable to connect currently.
I can play I just can’t play on some maps bc of my hdd
If you don’t have an add this game is pretty much garbage
Can I get PMC rank?
👍
Thanks
all this yelling 😦
chill out @dull rapids
nah fam capslock is just cruise control
why are you so toxic dawg
ATTENTION USERS:
The servers are experiancing massive issues at the moment, please be patient and wait for an announcement. Please do not try to continually reconnect to the game if you are unable to connect currently.
I keep getting error 404 and error 502 this has only happened this morning and i cant launch the game does anyone know how to fix it?
well i got error 504
best fix = waiting for the servers to be stable 🙂
@steel jungle the servers are barfing just be patient
Go ahead and get your popcorn out and pull up netflix/
lmao theres enough players they are effectevly DDOSing the server
no need for netflix when I have this channel 
***ATTENTION USERS:
The servers are experiancing massive issues at the moment, please be patient and wait for an announcement. Please do not try to continually reconnect to the game if you are unable to connect currently.
This includes purchases, upgrades, and website activities as well.***
wait that means that no one can play tarkov
trust me, I'm unhappy about that as well.
I enjoy bullying low level players on Woods. :<
just when i was getting outta shoreline with decent loot 😄 ❤️
I need to fill up m sub level 10 dogtag case

My first kill of the night last light was actually a level 1
hahahahahaha
from about 250m away.
feels good when i kill a lvl 1 player 🙂
I made like a million on the boss on customs and then lost it all over on labs in 1 run
PogChamp
welcome to tarkov kid 
***ATTENTION USERS:
The servers are experiancing massive issues at the moment, please be patient and wait for an announcement. Please do not try to continually reconnect to the game if you are unable to connect currently.
This includes purchases, upgrades, and website activities as well.***
Tarkov giveth and Tarkov taketh away in the most horrid way possible
ill assume there was a bear wich ate me..
https://i.imgur.com/nrXV7rS.png LESS GO BOIS
Look Kaminsky, someone else for you to bully!
^^^
go woods
somthing going on with logging in?
scroll up
no everyone is in raid waiting for you to spawn in
***ATTENTION USERS:
The servers are experiancing massive issues at the moment, please be patient and wait for an announcement. Please do not try to continually reconnect to the game if you are unable to connect currently.
This includes purchases, upgrades, and website activities as well.***
cant even log in to get to the launcher haha, says there is a recaptcha error, there isnt even a recaptcha there
4tb drive for da win seriously, yall should cop one of these https://i.imgur.com/yVNoIJn.png
@formal dagger experiencing*
that was low-key triggering me too
just cause im bored and want to point out spelling mistakes 🙂
aight ima watch raid 3
wolnych z = free of
***ATTENTION USERS:
The servers are experiencing massive issues at the moment, please be patient and wait for an announcement. Please do not try to continually reconnect to the game if you are unable to connect currently.
This includes purchases, upgrades, and website activities as well.***

now that we fixed that, give me my game back. Need to go back to stomping on noobs and making them regret buying the game 🙂
I'm on NY and DC servers, see you there bb. ❤️
why the fuck tarkov is so much pay to win and play to win
pay to win?
yeah
how so?
extra space = winning?
A bigger case doesn't mean your better.
But you can make money much easier and faster
b please, you can get the same thing through your hideout
and the Epsilon from Punisher is better than the Gamma
But you need to grind for a long time to get the epsilon
I literally throw out my Gamma as soon as I get my Eps
Not anymore
You can't transfer containers anymore.
***ATTENTION USERS:
The servers are experiencing massive issues at the moment, please be patient and wait for an announcement. Please do not try to continually reconnect to the game if you are unable to connect currently.
This includes purchases, upgrades, and website activities as well.***
@formal dagger Servers are back up. They implemented an update.
what's the difference on the eps vice the gamma? i usually just sell mine off
was just in a scav run and got geared but after i got out game client crash now all my stuff is gone. error report wont go through

sell bathwater
hatchie runs 
Once you get good at not dying, you'll start making money.
pls dont actually hatcie run it
I'm just running shoreline with knife lol
oh god
hatcheters should burn in hell
^
That's how you lose money.
is it back?
You usually end up losing more money on healing then what you make.
I'm not even healing