#community-support

1 messages ยท Page 494 of 1

topaz drum
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Well thanks for the help though.

low sequoia
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Those last two messages were toward @placid raven

topaz drum
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I know lol

low sequoia
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Np man, I tried haha

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Okay

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Good luck, I hope you can get that shit resolved

topaz drum
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Yeah i hope so too.

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Later dude

low sequoia
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later g

vivid briar
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anyone here?

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so my brother told my i can link my twitch or some for free loot?

low sequoia
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Yes

vivid briar
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thx โค๏ธ

low sequoia
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anytime g

vivid briar
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โค๏ธ full homo

low sequoia
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no shame

vivid briar
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lmao, once its linked what do i do lol

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do i just watch twitch?

low sequoia
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Yes

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and wait. Been watching Pestily for 6.5 hours and have gotten one bar of soap

vivid briar
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lol

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stackkkeeddd

placid raven
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@low sequoia oh i did answer your question. it just wasnt the one you were looking for troll. another idiot that think cheaters are not still in tarkov.

vernal hound
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well where is the LFG in this channel?

low sequoia
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Did I say that? Lol, simply asked how many hours you have in the game.

lime ermine
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Anyway to make loading loot floater

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Faster

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When loading in a game

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Takes forcertrrrrr

topaz drum
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@lime ermine ssd, clean up your computer, make sure you dont have other applications taking all you internet and such.

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The error message im getting is "Client.0.12.2.5482.zip"

velvet cypress
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i just lost all of my stuff because of a game issue..............two nights in a row this has h appened,,,,,,,,,,,,,, the dev are really pushing the players away from their enjoyment...........

formal dagger
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@velvet cypress
What exactly is happening?

velvet cypress
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@formal dagger i just bought a super decked out loadout, was doing a mission for prapor, got shot by a scav, and i couldnt heal because i was stuck in some sort of inventory bug, it wouldnt let me use any inventory items. the screen was stuck in a loot screen

formal dagger
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What's your region and ISP?

low sequoia
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You have to realize, @velvet cypress, that this is a beta stage game. We all experience the same losses. The MINIMAL dev team BSG has is working with as much effort as they can to make this game top-notch. Just gotta have some patience my dude.

velvet cypress
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@low sequoia yeah i know, its just so fustrating. I love this game so much i just have to adapt to how its working. I hate when something isnt in my control....I never complain when something is in my control. But man i get so mad when i cant control something

low sequoia
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I feel you man. Tarkov giveth and tarkov taketh away

vivid briar
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@split flower this guy keeps joining our chat

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when we ingame

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voice chat quads

split flower
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i just wanted to join voice chat

vivid briar
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It's quad chats. and you know it's not where to go.

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for chatting

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dumbass

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smh

split flower
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yeah but i was gonna join you guys

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wow dude youre harassing me in the support channel

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thats kinda messed up

vivid briar
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@split flower, some griefer and troll.

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๐Ÿ‘Œ

split flower
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he called me a dumbass

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for wantingto play with him

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thats mean as fuck

scenic edge
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server keeps disconnecting again and I am fighting raiders

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yesterday disconnected 9 times

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so far this raid has disconnected 2 times

placid raven
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so i just ran into a full squad of wall hackers. real fun. cheats are 1000% getting passed battleye and they were using aimbot too

scenic edge
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send the video clip to bsg

sonic plover
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Hey drops not work

oak kettle
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Hey there, I just upgraded to edge of darkness and got everything except the 400k roubles that are supposed to be incluided, anyone have this happen or know how i can fix it

vivid briar
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New to the game, how do I select what servers I would like to play on? Sometimes I feel auto is good then sometimes I feel the top 5 or so on my ping is the best. Advice?

supple basin
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@oak kettle have you reset your account? TMK you only get everything when you do a full reset. @vivid briar that's more for #beginners-assistance, launcher -> to the left of play button

lime ermine
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also

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i have times where im in awaiting for server messaged and its like infinite

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where as my friend similiar specs still get in

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then i loose my whole kit, and it seems like its a prob not just me im having

stoic maple
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Hello, yesterday i was watching streaers for the twitch drop event, and i received nothing !

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(twitch account is linked and everytrhing else)

ivory rune
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so is invisible scavs a thing ? heard no shot at all on interchange both me and my buddy getting ingurded but not shot . then we would go to look at our heath status and wed have no indicators on what was wrong with what . abd just next thing we started taking random damage . no noise or anything . it happened just as we went outside but when we were inside it was fine and dident happen . and checking the person who killed me was a scav . i havent been playing this game for to long so i thought that it could possibly be a invisible scav somehow ?

sterile vault
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dunno if this is the right chat, but whenever I try and link my twitch to eft it gives me ''{"status":401,"message":"invalid csrf token"}''

fossil palm
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Anyone else have crashing issues loading into Reserve in parties more than 2 or Shoreline solo? This seems to always happen to me when I have google chrome open and it pretty much crashes everything on my computer.

river dirge
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@fossil palm check your memory usage

dusky zinc
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Some days the frames are really good in this game and then some days its absolutely trash, anyway to improve fps? My settings or low, vysnc etc off

river dirge
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Game is like that even shroud while streaming earlier suffers fps and freezes, clearly needs more optimization but maybe will happen in the next patches soontm

dusky zinc
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went from over 100 fps to like 40-60

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Usually i have 40-60 but got a new monitor so went from a 50hz to a 144hz and my frames went from 40-60 to 130

vivid briar
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Since yesterday I'm losing connection to game but am still in-game and don't get an error

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And when I try to change server, this is not new but still, even my country's connection seems "timed out" while some other countries' ping shows up

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Is, especially the last part, normal?

hasty canyon
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Is anyone else not receiving authentication emails?

vivid briar
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check spam

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usually goes there, if not try to white list their email

hasty canyon
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already did that i also added the no-reply email address to my whitelist still not receiving any emails

vivid briar
hasty canyon
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yea

vivid briar
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then try creating a ticket I don't know anything else unfortunately

vivid briar
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Hello, good evening/morning I was wondering if anyone has been getting an authorization error message like I am, and if they have any way to remedy it?

low sequoia
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Well, @vivid briar, your message isnt very descriptive of your issue.

vivid briar
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i have watched pestily for 5 hours still not getting a drop?

raw topaz
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It takes a while, did you check the messenger, sometimes they give like matches or stuff

vivid briar
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no message from twitch and eft

raw topaz
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you linked the accounts right?

vivid briar
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yes

dusky zinc
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Any have a MSI Nvidia GeForce GTX 1660 Armor 6G OC and know what the performance is like?

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Or a equivalent at the same price

vivid briar
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i highly suggest you the 2060

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i don't use MSI thing

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but i tried the zotac 2060

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it's amazing

raw topaz
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i think i got 4 drops in 7 hours

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but one time they came two at once

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its so random

vivid briar
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@raw topaz lucky motherfucker

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i am jealous

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i need hugs rn

raw topaz
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@vivid briar trust me you dont, the two times were matches

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only the first time was kinda good, the bronze lion thingie

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are you following the streamer?

vivid briar
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i need guns and shit

raw topaz
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someone said to disable ad block but i dont think it matters

vivid briar
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anyone want to hunt down reshala?

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i don't have ad block

raw topaz
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go to lfg? maybe someone there is looking for him

vivid briar
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yea

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but he need some skilled pmc

tough crypt
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yo we need to fix the scope and flashlight bug real quik

vivid briar
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Anyone else not getting any drops? i linked my account and everything and have been watching Slushpuppy for around 8 hours

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and got nothing

queen geyser
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Hi, this is driving me crazy.
I'm having 25 fps in the menu. Gpu utilizsation 100%, I think it only uses PCI 1x instead of 16x. Twice I solved the problem, running 120fps in the factory. And twice the problem came back.
First I updated all the drivers i could, and it worked for a while. Second time I installed a chipset driver, and it worked. But i don't know, maybe it's something else.. still doesn't work

low sequoia
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My first one came like 6 hours in. You gotta realize, theres 42,000 people watching Pestily alone. Shits probably real behind. It lasts six days, youll get em @vivid briar

stuck cypress
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Im in game and i gott stuck o nthiss screen

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i can't do anything

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Can aanyone help?

queen geyser
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alt f4 and reconnect

stuck cypress
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Can I reconnect as scav?

sour galleon
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Ya

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Does watching multiple streams increase chances to get a drop?

vivid briar
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i dont think so

lime heart
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Where can i get Account Support? ๐Ÿ™‚

vivid briar
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dm the contact moderator bot

shadow mica
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if you have a killa helmet on it looks even funnier

lime ermine
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How do i know if a drop has droped on steeam

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s tream

mellow lava
feral gazelle
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anyone on from BSG that can help with an email activation issue?

dusky zinc
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@vivid briar thats no where near the price of the 1660, practically double the price

feral gazelle
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havent been able to play in a week. Only a few days of holiday left. take pity on me tarkov devs!

vivid briar
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@dusky zinc where do you live?

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for me it's near the price of 1660

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1660 is about $2116 and 2060 is about $2543

dusky zinc
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1660 is like ยฃ190

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2060 is like ยฃ300-ยฃ400

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uk

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you're paying alot more for gpus wtf

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thats like 10x the price

lethal gust
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Anyone seen this before ? I rebooted and restarted the game 2 times. Itโ€™s all white out.

feral gazelle
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@sturdy oyster join the club. Asked on numerous forums/discord groups and no reply.

outer zinc
jagged goblet
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A quick question about drops on twitch, is multistream allowed? will they be multi-drops?
Sorry if it wasn't the correct section.

shadow mica
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you can but im pretty sure it doesnt matter

vivid briar
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!sherpa ?

jagged goblet
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@fossil bloom okay thank you

outer zinc
gusty forum
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Hi, i am trying to buy the standard edition, it says -25 off but it still tries to charge the full price. Any idea why? Thanks in advance

vivid briar
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Please fix move errors, I have been trying to claim insurance returns for the past 2 hours....

shadow mica
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the tax istn counted in the amount you have to pay on the website

obsidian salmon
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Probably tax and or your countries VAT tax

fallen cosmos
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anyone else experiencing the delays in menu?

grim hatch
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Devs are aware of the issues with servers at the moment.

vivid briar
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So are insurance returns broken? Can you not take them anymore?

cinder fiber
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can't seem to get drops to work? i linked it and then unlinked and linked back up but im not getting twitch drops at all

gusty forum
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@fossil bloom thanks!

ionic gust
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I cant load into my fucking player'

cobalt kiln
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It seems servers are having some issues.

ionic gust
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ok

cobalt kiln
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Patience, its beta game afterall

cinder fiber
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oh i got a twitch drop but it doesnt seem to announce it on twitch? it just gave it to me on prapor?

slow holly
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@cinder fiber Twitch has been laggy AF when it comes to the notifications

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dont worry about it

cinder fiber
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oh alright, thanks bud!

tall jolt
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How long does it take usually for drops to appear? Been watching this guy for 30 mins

vivid briar
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What's wrong with the game?

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Scav doesn't go in the game.. stays 5 minutes +++ matching

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I started to have these issues on the 26 after 60 days of no issues

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Sometimes I also get a countdown of the scav as I get in the game after days... it's just "funny"...

robust spire
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are devs aware of something is going on with performance? customs from mostly stable 60-70fps to 50 most places. shoreline, areas iv had above 60 iv experienced drops to under 20fps

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fps seems to be all over the place, even lowering resolution and settings game runs worse than it has done with my go to settings

twilit pecan
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@copper pebble help

copper pebble
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helped

twilit pecan
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ty

slender glade
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Hello

I bought the Edge of Darkness Edition but I didn't get it yet. Do I need to wait?

vivid briar
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<@&551452465233657859>

trim nacelle
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How long do I need to wait for the PFE edition to show on my profile, I just upgraded 5 mins ago

slender glade
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Me too man

vivid briar
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<@&551452465233657859>

slender glade
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I'm contacting the Staff right now

vivid briar
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i need help immidiatly

slender glade
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Lol now I get got it

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Right now

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hahaha

trim nacelle
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don't spam them bro @vivid briar

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give em a min

vivid briar
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i know

trim nacelle
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@slender glade how long did it take for urs?

vivid briar
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Emergency though

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i have the same problem basically

trim nacelle
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DM @mellow tundra then

vivid briar
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Riza did you get an email

trim nacelle
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yes, the my transaction went through

vivid briar
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so its on your email

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its not even on my email it didnt say anything

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RIZA

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I KNOW NOW

trim nacelle
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Mine was added now

vivid briar
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Ok cool

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hop into support

vivid cargo
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is tarkov going to be on steam?

chilly crypt
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I bought the game last week, can't install, and I've been waiting 4 days for support.. Does it usually take this long?

formal dagger
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@chilly crypt
The last thing I heard from official support was at least 5-6 days, but what's your particular issue?

chilly crypt
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The launcher will NOT send a confirmation code to my email. There is NO PROBLEM sending mail from the website. I have gotten plenty of mail from the website in the form of "email change verifications", "password resets" and even the recent "gifts time" emails. I have whitelisted both no-reply@escapefromtarkov.com and support@battlestategames.com. I have also tried waiting hours (days now) for an email, running the program as administrator, checking my spam, restarting my computer, turning off ALL firewalls, and disabling UAC, ect...

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pretty sure i just need my email changed...

formal dagger
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What's your provider?

chilly crypt
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spectrum (charter)

formal dagger
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E-mail, sorry.

chilly crypt
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email (yahoo)

formal dagger
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Ok.

chilly crypt
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yea, i know there is an issue with yahoo, its not on my end though

formal dagger
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Yeah, Email not working is weird, I'm on Yahoo and get my Emails instantly.

chilly crypt
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like i said, i'm getting ALL of their other emails. The launcher refuses to send one though

formal dagger
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@chilly crypt
What's your specs?

chilly crypt
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My comp? 6700k cpu / 1070 gpu / 16gb ram

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win 10

vivid briar
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After ~700mb of downloading I get this message ... Anyway to fix this ?

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Anyone have any solutions for online fps drops. I have no stutters whatsoever offline but whenever I start offline my fps keeps droping to 0 every 2 seconds

teal rose
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@vivid briar hit retry every time it pops up.

vivid briar
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I have no problems with fps

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The problem is in online

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In offline I can have 80+fps no stutter

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@teal rose That's what I'm doing but my internet is poop I can't download the game while Im doing stuff.

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If I don't have issue while playing offline and issues while playing online how come it is hardware issue tho

teal rose
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@vivid briar that's a known issue, but I don't know when there will be a fix for that. You can try to make sure not too much is running in the background and check your network connection. Doing an integrity check and clearing your cache using the launcher can't hurt.

vivid briar
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Thank you for a proper response, hope it will be fixed soon but will try these steps

nimble salmon
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hello everyone, im haveing trouble installing tarkov it will install to 19% then a pop up comes up that says it cant load a zip file, i messaged tarkov support that didnt help, any suggestions

muted grove
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there seems to be a massive weapon sound bug I got shot by a player "MajorVadim" on customs and he can not be that far away that I couldn't hear him inside three story dorms

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for me I had to disable my antivirus for some unknown reason while installing tarkov maybe this helps you, too

vivid briar
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@nimble salmon I'm having the same issue, you just have to press retry till your download is done. Apparently there is no real fix for it.

proud lance
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idk if i could get any support in helping me with toxicity in this game but i need help

civic parrot
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Also try to download the game to the same drive and even folder as the launcher

muted grove
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also sometimes it helps to launch installer as administrator via rightclick even if you are the administrator

slender glade
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Hello Tarkov Staff

How can I get my Unique in-game ID? I already bought the Edge of Darkness.

fair kindle
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Is there anything I can do about the horrible frame drop when scoping in?

slender glade
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Buy a better PC

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lol

fair kindle
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gtx 1080 not good enough?

slender glade
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It should be

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What about your graphic settings?

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You don't need more

mellow peak
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Died because of a bug where I couldnt back out of the character screen in game. Happens a lot out of raids but that was the first time its happened to me in game.

slender glade
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You won't get your stuff back man

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:/

mellow peak
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me?

slender glade
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Yes

fair kindle
slender glade
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I think so

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Yeah, try to restart your game now after this

mellow peak
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Dont care - it was a SCAV run. It was a mild annoyance when i'm out of raid but if it does it while i'm in game and I die because of it, it's a major bug

slender glade
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Lol did you record it?

mellow peak
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yeah

slender glade
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Ok, than you will be able to report this bug to someone from the Staff

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@mellow tundra

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Message him for help

fair kindle
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You cant launch the game directly from the exe?

slender glade
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Wrong chat my boi

outer patrol
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oh shbit

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mb

slender glade
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@fair kindle Yes you can, why not?

fair kindle
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When I do, I get an error and it closes the game

slender glade
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Which error?

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Try this

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That helped me a lot

fair kindle
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"201 client not authorized" and then a message in russian

slender glade
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You will get a much smoother gameplay ๐Ÿ˜„

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@fair kindle Lol, idk...get some help at the support

mellow peak
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there's a clip of when it happened

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thanks ill message the staff

slender glade
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LOOL

formal dagger
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Looks like pretty standard desynch

vivid briar
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Tje game right now is really unplayable.

formal dagger
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I wholly disagree.

austere crow
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How do I get a sherpa?

vivid briar
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Huge lag

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Huge times to wait for body search or some jackets.. (it bugs)

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It's ok to take time to loot.. it's realistic

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but if it's never ending it's bugged

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Bodies in the sky.

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Repetitive sound of gun like 300 magazines non stop shot

formal dagger
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@austere crow
Join LFG Factory, we're actually doing some sherpa work at the moment.

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That sounds like your just desynching very hard, Horse.

vivid briar
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We need to wait for post holidays

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it's too crowded.

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It's going too deep in stress testing now...

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I hope others enjoy!

formal dagger
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@austere crow
?

austere crow
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Thanks anyway... i thought it was for people who want to improve their map awareness and tips and tricks.

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My noob friend was called stupid for asking help from the sherpa

timid notch
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so im playing with my settings for better fps. turned graphics to high for more gpu usage rather then cpu right. ill first load in on customs with 100-120 frames. start running around and eventually il lget a frame drop, my gpu usage drops from 80 to 40-50 along with my frames down to 60ish. i dont even know anymore lol

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ive been playing with other settings before this, im burnt out on it lol

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oddly enough i get 10% more gpu usage when i pause my game

vivid briar
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I have no game sound, its only on this game

fast aurora
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Hi, If I'm gifting game to Russia would I select Europe?

formal dagger
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@austere crow
Well, whoever called him stupid was wrong, that's kinda what Sherpas are there to do.

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They help new or struggling players with the game.

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@fast aurora
Europe or RU, yeah.

fast aurora
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Thanks

boreal apex
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now i'm struggling to het the verification code emails

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get*

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now and 6 days ago or something

shell tulip
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so why have i been sitting in matching for 28 min on reserve?

fast aurora
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Don't wait that long 5 minutes max

shell tulip
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well every time i que for it its atleast 15 min to get passed the matching

fast aurora
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I guess it varies. Some people will get matched quicker than others.

modern spire
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id make sure you have multiple servers selected in your launcher

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and as Kck said, i dont wait more than a few minutes for matching

fast aurora
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There should be a limit set to warn you though.

modern spire
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something went wrong

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ive gotten back in queue and got a game immediately - i have no idea why i was basically abandoned, but it consistently does that to people

fast aurora
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On completed games there is normally a warning message. Beta need more ketchup ๐Ÿ˜†

shell tulip
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my matchmaking is set to auto or what ever it is

fast aurora
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Yeah that's a good option.

shell tulip
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so how do i get it to not make me sit in matching for 15 min + everytime?

fast aurora
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What hard drive you got?

shell tulip
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you think they would make something that times you out after that time of long loading right?

fast aurora
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Yes I was saying just that.

shell tulip
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i have it on my ssd

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1tb samsung

fast aurora
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That's good. You got space left on it right?

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10% or more?

shell tulip
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369gb out of 930 left

fast aurora
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You could try picking a server I guess and see if you get improvements.

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Look for low ping

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And how much memory do you have installed?

shell tulip
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12gb

fast aurora
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That's good.

regal radish
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How do we get our twitch listed on streamers list

fast aurora
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Be a regular streamer I guess, That's probably a partners list.

sleek haven
fast aurora
#

What was you trying to do?

sleek haven
#

idk i just started up my launcher and it said unpacking game files then shows this

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i wasnt at my pc for 1 week

fast aurora
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Have you tried a second attempt?

sleek haven
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3 attempts

fast aurora
#

You tried the integrity check?

sleek haven
#

how?

fast aurora
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Via the drop-down list next to your profile on the launcher.

sleek haven
#

do you want to go into a vc so that i can live and u help me?

fast aurora
sleek haven
#

its gray and i cant click it

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i reclicked the repair button

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im gonna try again

modern spire
#

Could uninstall/reinstall :/ depends on your internet, ofc

fast aurora
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Maybe your files are corrupt. You could try re-installing the game if you can't clear the error messages. GL. I'm off to play Tarkov ๐Ÿ˜ƒ

sleek haven
#

ok thx

marble creek
#

Hello I was wondering is it possible to get twitch drops activated on my channel?

sleek haven
distant pine
#

i have a 7790 and 8gb ram and amd ryzen 1200 i get low fps. what would be the best part to upgrade for better fps in tarkov?? i make do with all other games i play

teal rose
#

Restart your PC and after that your launcher as an admin. @sleek haven

sly condor
#

So I just brought the game, and I have no audio

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my audio for my other games and discord works, I'm using Windows 10

mild osprey
#

how about youtube?

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can you hear audio?

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also slice i would totally upgrade whole pc....

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nothing in it is good enough

dim plaza
#

Hi, I've been having trouble with tarkov and was hoping I could get some help. Whenever I try loading into a game, I get an error saying "server connection lost". On top of this, whenever I try loading into shoreline or interchange my game just crashes and I get a unity error. My internet is fine and so is my pc, I only have this problem with tarkov. Any help would be appreciated

sly condor
#

I can hear audio

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like on youtube,discord dota 2

wise trail
#

@distant pine cpu is good enough, gpu needs to be upgraded, ram most likely needs to be upgraded

sleek haven
#

help please ๐Ÿ˜ฆ

#

its not working for no reason

inland iron
#

every time i try to buy EFT I get the error 3032: Sorry, the payment cannot be completed now. Please try again later or contact Xsolla customer support

#

ive contacted support but got nothing back and id like to get the game while it's still on sale

teal rose
#

I'm afraid you need to try and wait until you get an answer.

inland iron
#

:/

#

is the etf team on break atm? or is support handled by someone else

teal rose
#

Contact xsolla support.

inland iron
#

okay

teal rose
#

@sleek haven make sure there is nothing running in the background that could cause issues like a filesync or antivirus software. If it still doesn't work, try to run this script once and reinstall the game and launcher in C:\Program Files\:

sleek haven
#

i got the game to open from files but nothing is popping up like character traders etc.

teal rose
#

Launching the game via the EscapeFromTarkov.exe file will not work.

sleek haven
#

ohh

#

is windows defender ok to run?

teal rose
#

Yeah.

sleek haven
#

this is all thats running

mild osprey
#

can you try something other then xsolla?

#

i used paypal

tawny bay
#

So my friend and i upgraded to he EoD edition on the 26th and he received his new items immediately but i have yet to receive mine. It's been 4 days and i put in 2 support tickets and neither have been answered. I don't think it would be fair if i had to reset my account and he didn't have to

mild osprey
#

yeah dont reset

#

that is NOT required

#

i mean obiviously they are bit overwhelmed atm for influx of ppl

tawny bay
#

Yeah i guess but my friend got his right away and it's been 4 days

mild osprey
#

yeah nothing you can do but wait :F

tawny bay
#

thats kind of stupid but okay

mild osprey
#

i dont have access to payment side

#

@dim plaza re-install whole game

forest niche
#

is there anyway of getting back into the game or getting my loot back if the game does the inventory glitch where it freezes your character? I was on shoreline and im only lvl 8 so i got as kitted as i could be and i opened my inventory and i couldnt get out of it and then the game crashed.

#

is there anything i can do about that?

elfin notch
#

could you reconnect?

forest niche
#

nope

mild osprey
#

welp its lost

topaz drum
#

Does anyone know my my tarkov download is running slower than any other download on my pc/xbox? @ me if anyone replies

unkempt tartan
#

my game keeps crashing in raid and i have no idea how to fix it

#

any tips?

modern spire
#

ppl with 8GB ram often have problems.

#

does it do it on every map? not a lot to go on really.

#

toy with visual settings. does it do it with everything on low?

#

try offline mode to test. factory probably the least demanding. does it crash there? or just big maps?

mild osprey
#

also some ppl only have issues in reserve, that map at least consumes my 16GB of ddr 4

low sequoia
#

@unkempt tartan, what is your error? Is it a blue screen of death crash?

unkempt tartan
#

no its just the screen freezes and the game closes

mild osprey
#

oh that happens just reconnect

#

its tarkov nothing unusual for me can be crashing 4 times before im able to play normally lol

low sequoia
#

It doesnt crash your whole PC?

plucky belfry
#

any one have any idea about this? been getting it for 3 days{"detected_ip":"123.234.123.132","message":"Our systems have detected unusual traffic from your computer network. Your connection has been blocked temporarily, try again later."}

#

when i try and log into the website

mild osprey
#

@low sequoia nope it wont crash my pc at all, just restart if tarkov goes down in few seconds

wicked thunder
#

Dumb question but i havent found the answer on the forums. Is the Standard Edition key on my dashboard useable in any region or only my region of purchase of my game?

low sequoia
#

I would say only the region you purchased it from. However, the servers are moreso ping locked. You cant select a server that has oveer 150 ping, but I play with my EU friends sometimes with ping OVER 150 when THEY host.

#

@mild osprey sucks. A lot of people have crashing issues.

mild osprey
#

@plucky belfry chance your ip immediadly you can even contact ISP

low sequoia
#

I do as well.

#

Ya, id shut your internet off, @plucky belfry

mild osprey
#

@wicked thunder EU edition is usable everywhere

wicked thunder
#

im NA thats why i was asking @mild osprey

mild osprey
#

NA is locked to NA servers

plucky belfry
#

@low sequoia @mild osprey that isn't my real ip I changed it ofc, but you Mean like, router? Or how do you mean change it?

low sequoia
#

If the site its saying it senses suspicious activity, id be worried. Unless youre using a VPN or something in which case id understand why its saying that.

#

Idk, im no IT securities expert

unkempt tartan
#

sky no matter how many times i crash it never stops

distant pine
#

ok thats what i though thanks

unkempt tartan
#

@modern spire all maps even factory

mild osprey
#

time for re-install

old pawn
#

hello guys, I had PFE and received new years gift already, but i just now upgraded to EOD and my question is will I receive new years gift for it (that jucy Items case)
tnx

pallid topaz
#

i am fairly certain you will be able to claim the gift again

obsidian salmon
#

@old pawn I believe if you had the non eod gift and upgrade to eod that gift should appear next to the old, I'm not postive if it replaces it

vivid briar
#

I do not understand how so many players are in games. For me each time I launch a map my computer restart ๐Ÿ˜ฆ

old pawn
#

@obsidian salmon it was that simple now I have both gifts in stash, thank you ๐Ÿ˜„

obsidian salmon
#

ha nice np m8

civic maple
#

qill this game ever have official 7.1 sorund sound support or even dolby??

vivid briar
#

i need sherpa

#

if I use 1024x768 resolution map load and start successfully, if I use 1920x1080 game crash and computer reboot. Someone has an idea ?

spice nest
#

i'm trying to install the upgrade on my hideout, but got this error

topaz drum
#

What do i do with "user action required" "Unable to load client.0.12.2.5482.zip" "Unable to read data from the transport connection :an existing connection was forcibaly closed by the remote host " " An existing connection was forcibly closed by the remote host"\

obsidian salmon
#

retry until it works

topaz drum
#

Thats what ive been doing but id like to let it download over night and i cant if that keeps popping up

#

And then my download speeds are horrid. Rn im getting 25 kb/s and no ones on my internet

vivid briar
marble quail
#

is anyone having a lot of inventory issues?

#

I get insurance and drag everything into stash and them its sdeleted

#

same thing with the event

civic maple
#

will this game ever have official 7.1 sorund sound support or even dolby??

mild osprey
#

i wish, but the game still works with my 7.1 surround

#

i got headphones on use

#

and clearly 7.1 is working at least on me

clear breach
#

My hideout upgrade is at 00:00:00 with no complete button

brave briar
#

Wondering how i can get Clan leader tag ??

mild osprey
#

@clear breach log out and log in

#

its servers

clear breach
#

like

#

exit tarkov

#

?

civic maple
#

yes

#

@clear breach restart the entire game

digital sequoia
#

is there anything done for the infinite loading screen when trying to entert a gamer

#

gamer*

untold raven
#

Can a moderator or staff member help me in getting support for the launcher? I recently pre-ordered the game and got access to the beta, but when I use the launcher to login, the launcher tells me it will send me an email for a verification code, but I never any emails to my account. I have not had any issue receiving these emails from logging in to the website but for some reason i do no get anything to allow me to login to the launcher to access the game. Any help would be great.

digital sequoia
#

everyday, i get this <<awaiting session start>> that always infinitely load unless i restart my game

jovial hare
#

is there a fix to this?

hollow void
#

Ryzen 5 2600X, rtx 2070 super JetSteam, 16gb ram 3000Mhz, getting 50-60fps if i don't look around too much and when i scope i get between 20-30, anyone that might know what the problem is ?

vivid briar
#

Anyone know how to fix an Authorization Error? if not it's cool

hollow void
#

I used to run rx5700XT and 3600X and it was perfectly fine, no lag issue at all, and in 1440P the cpu difference is not big enough to be a reasonb

modern spire
#

with my i7-6700 and a 1070 Ti, I get 60-80 fps. 40-50 if I scope.

#

bizarrely, i had FPS improvements going from Low textures to High+Texture streaming

jovial hare
#

Every time i load up the game it freezes and then my cursor turns to the loading circle and it never loads and i cant click anything to task manager and i have to reset my computer for it to go away.
is there a fix to this?

modern spire
#

and making sure my game was in Fullscreen mode, not borderless

#

also gsync (freesync? for amd) helps smooth everything a lot

hollow void
#

I have a Freesync monitor and it should support my nvidia card

#

It's so wierd, i got better GPU than u and way less dps

modern spire
#

you in fullscreen?

hollow void
#

I even have everything on high settings, super tilting

modern spire
#

my friend liked to alt-tab, so he tried borderless, but it cut his fps a lot

hollow void
#

Feels like it's always a problem with my pcs the lasat month

#

i have fullscreen

modern spire
#

Ok, well, you could try system of elimination

#

Put it all to low, and toy with settings 1 by 1 to the max offline

#

until u find what triggers low fps

#

tedious, but might help isolate all these variables in gpu/graphics etc

#

some u can change in game and watch fps counter

hollow void
#

Changed all to high, let's see

modern spire
#

just saw an fps jump from low to High+Streaming textures

#

as did my friend on nvidia, i have no idea why.

hollow void
#

I remember my old 980TI and i5 4670K ran it well

#

And i tried change graphics but still bad

#

Guess it's just rx5700xt being way better in this game and in 1440P

modern spire
#

weird. what map did u try?

hollow void
#

customs, even factory, shoreline

modern spire
#

99 fps in this scene on reserve, usually the worst map for me

hollow void
#

1080 or 1440p ?

modern spire
#

1440

#

scoped little bit less ,70

#

same settings above

hollow void
#

yea it's so wierd

#

i should have more than you

modern spire
#

note i had shadows low, distance low

#

those are usually bad for my rig

#

but thats high texture

hollow void
#

Dunno if it's something with geforce experience that fucks it up

#

If it's the Ray tracing

#

Or maybe it's cus AMD have this thingy in their new driver, if you look around fast you get rly high fps but scale down resolution

vivid briar
#

any way of refilling tanks

#

fuel tanks

buoyant panther
#

dont think so

hollow void
#

I dont get how u with 1070ti can have better fps

#

No clue

inland iron
#

im constantly getting disconnected from the server the second im about to load into the game

#

i then have to reconnect to rejoin the server, sometimes ill have to do it twice or 3 times

#

this has never happened to me before

vivid briar
#

im still getting the Authorization Error Message before I could even do anything in the home screen

hollow void
#

If anyone here have a 2070 super, pls PM me so we can try out same settings and shit in EFT

inland iron
abstract chasm
#

Bruh itโ€™s been two days and I still canโ€™t play this game, Iโ€™ve tried clearing the cache and my game still wonโ€™t launch and forces me to restart my pc because of the infinite load.

merry quartz
#

Staff please

inland iron
#

you can refund, every white knight in here will tell you refunds arent possible but they are, through your bank

dense echo
#

Could I get some help with downloading the game

#

It doesnโ€™t want to download properly as itโ€™s only downloading at 46KB per second

midnight lotus
#

Im locked out of my account after resetting password and entering in said password for the 3rd time today.

inland iron
#

have you checked fast.com ? could be your isp for the moment

dense echo
#

10.2mbps

#

It also says it keeps failing to download

faint path
#

so I've been installing this game 3 times now, with all different problems

#

first problem I had is I wanted to install it to my D: folder

#

i kind of did it but some stuff was missing

#

second try was I installed the launcher on D: and game on C:

#

that still didint work out so I've decided to do recommended install locations

#

chosen by the launcher itslef

#

and guess what

hollow void
#

Click retry

#

i get it 24/7 myself

faint path
#

some zip file thing didint install

#

oh finally thank jesus it finally worked

#

I wasted 3 hours trying to download this

#

at least can the devs make it so I can install it on my D: were I keep my games

#

C: Are videos programs and all that social stuff

hollow void
#

Wont, it gonna be like Dayz

#

Gonna be beta for 5-10 more years and maybe then the game will be optimized and shit =p

young bear
#

guys

#

what's the suppresser that looks like a rectangular prism that works with the mp5?

inland iron
jagged kelp
#

Is there an issue w/ Email Verification??

granite oasis
#

can i ask a question about twitch drops on here?

vivid briar
#

Im getting 35% cpu usage during tarkov on 1080p max settings on a 2080 and a i9 9900k and lower frames than people with lesser setups on lower settings. Pushing to 1440p very slightly pushes the cpu usage and going to 2160p drops it down to 15-20%.

#

Dropping a few settings produces a bit more fps but most settings when i drop will cause more of a lag because the cpu usage drops.

#

I dont know what to do

twin gorge
#

@dense echo

dense echo
#

Yessir

twin gorge
#

send screenshot

dense echo
modern spire
#

@vivid briar if you use the same settings a little above, what kind of fps do you get? id assume you beat mine on that Reserve offline screenshot

twin gorge
#

thats a picture

#

can you send actual screenshot

#

open Snipping tool and capture

modern spire
#

and these are my nvidia settings

#

presumably a 2080 and 9900 beats a 1070 ti and 6700

#

1440p

dense echo
#

@twin gorge keyboard is kinda busted rn Iโ€™m replacing mine tommorrow but using cortana for everything

twin gorge
#

virtual keyboard

#

copy paste my message

#

On-Screen Keyboard

#

^

#

into windows search

#

and then just click

#

and then open snipping tool

dense echo
#

Not working for me

twin gorge
#

what isnt owrking for you

dense echo
#

Snipping took

twin gorge
#

how

dense echo
#

Tool

twin gorge
#

whats it doinbg

#

just press the printscreen button with the onscreen keyboard then

dense echo
#

Got it

twin gorge
#

send screenshot

dense echo
#

No file error tho

#

I can wait for it to come back

twin gorge
#

what did the file error say

dense echo
#

Stream does not support reading

twin gorge
#

whats your download speed normally

dense echo
#

10.2 mb

#

Ps

twin gorge
#

and go into settings and screenshot it

#

on the launcher

dense echo
#

Screenshot what

twin gorge
#

the settings on your launcher.

pale drum
twin gorge
#

probably low population server

dense echo
#

Download speed is unlimited

twin gorge
#

can you scroll and show the download settings ...

#

ok

#

try this

#

go into control panel on windows

dense echo
#

K

#

Iโ€™m in it @twin gorge

twin gorge
#

1 sec

dense echo
#

Aight

twin gorge
modern spire
#

@pale drum usually id back out and rejoin queue if its been that long

twin gorge
#

when you're in network and sharing center

#

left side click Change adapter settings

modern spire
#

you can also check like every USA or w/e region server instead of auto

#

on the launcher

twin gorge
#

then right click on your ethernet or wifi whichever you're connected to the internet with

#

and then click properties at the bottom

#

when you're in the properties

#

find Internet protocol Version 6

#

IPV6

#

and uncheck the box

dense echo
#

I did that

twin gorge
#

did it improve?

dense echo
#

No

twin gorge
#

have you tried a vpn?

dense echo
#

Nope

modern spire
#

just watching the problem killgum has, id say its more to do with tarkov being front page

#

and probably a lot of new players

twin gorge
#

try vpn

modern spire
#

and their servers are totally maxed out

twin gorge
#

nope, i redownloaded it this morning thanks

dense echo
#

Idk a good vpn

modern spire
#

so tons of downloads

dense echo
#

What about ipv4

twin gorge
#

try nord vpn

#

u can try it but doubt it'll work

modern spire
#

if you uncheck ipv4 you will take yourself off the internet

twin gorge
#

yep

#

did you apply the setting

#

or did you just uncheck it

#

and then nothing happen

dense echo
#

Yea

twin gorge
#

cus if you just uncheck ipv6, you wont get a difference because the setting hasnt been applied you gotta press accept and ok on the boxes

#

try nord vpn

#

or tunnel bear

#

i think tunnel bear has a download size cap tho

obsidian salmon
#

get norton anti virus
sarcasm

dense echo
#

Should I set an instillation path

twin gorge
#

what

dense echo
#

The instillation path

#

Itโ€™s going to eft live rn

twin gorge
#

thats fine

#

just try a vpn

graceful python
#

@here anyone able to help? reinstalled game and when i launch tarkov it shows the tab but cant get into it.

dense echo
#

@twin gorge could someone just send me files

#

And I can install them manually

twin gorge
#

wont work

#

just do a vpn man

#

its literally so easy to just google nord vpn and use it

#

lmfao

dense echo
#

It costs money

twin gorge
#

then a free vpn

#

theres thousands

unique owl
#

Use Wireshark and find out the IP you are connecting to for the DL, then go call your ISP and ask why TF they are throttling access to it. Only do this if all other Internet related activities are working as usual

#

I find that accusing ISP of throttle usually gives you their Max speed available within 5 minutes of talking to Management......

twin gorge
#

its because its based in russia

#

it happens to literally everyone that downloads tarkov

formal dagger
#

actually

unique owl
#

Yeah

dense echo
#

Why would they throttle a specific ip window

formal dagger
#

the CDN server isn't in russia

unique owl
#

Doesn't happen to me anymore

dense echo
#

And what would I even say to them

twin gorge
#

tell them to fuck off

#

and if they dont then you cancel

#

then they will be like

#

but pls no

unique owl
#

Yeah

twin gorge
#

you gotta be aggresive with them or they wont do shit

modern spire
#

yeah call them up and tell them to turn off their Slow Down killgum Tarkov's filtering rule

twin gorge
#

my isp wouldnt change my IP address because "i dont have their equipment"

modern spire
#

theyll be like shit how did they find out

dense echo
#

I get WiFi for free

twin gorge
#

and i told them if t hey didnt change my IP address then im taking them to court

median helm
#

for how many rubles should I sell the bronze lion for?

twin gorge
#

and it got changed within 30 seconds

unique owl
#

I use to get throttle every night during the week and all day on weekends. Then I gathered evidence again my ISP, confronted them with it, they sent the regional manager to my house to try and call my bluff, I was serious with hard evidence and the apologized and I haven't been throttled for 3 years now

twin gorge
#

Yep cus they can get in massive trouble

#

But they dont care

#

Fuck cable companies and ISP

#

Scum of the earth

dense echo
#

Yea itโ€™s only the tarkov download everything else is standard

twin gorge
#

Mine was like that for wipe day but I fixed it with the Ipv6 thing

#

so just try a vpn man

#

theres literally thousands

#

just google EFT VPN download

#

and you'll find threads

dense echo
#

Welp if anyone can figure out my problem please @shadow cliff vpn isnโ€™t even working

dusky zinc
#

Any news if they are adding a feature that when you click on the empty part or attachment slot it takes you to the market and shows you which ones are capable?

modern spire
#

@dusky zinc try Linked Search

#

it has limitations, sometimes a handguard > Linked search wont list grips, because you actually need like an MLOK 4.1 in guide

#

which you can Linked Search on that

#

in other words, it only goes 1 layer deep.

#

and guns can have a receiver which links to a barrel which links to a muzzle adapter which links to a suppressor, for example

#

but its better than nothing

dusky zinc
#

Didnt work, trying to get a mosin scope

mild osprey
#

@dense echo i just tried to help you but you are legimately too scared to be helped.

modern spire
#

ah so thats actually a case

#

you need a mosin sniper rifle

#

you need a kochetov mount

#

you need like a PU mount

#

then you need the scope?

dense echo
#

I donโ€™t like scams @mild osprey

dusky zinc
#

rip

modern spire
#

killgum, you probably cant download an answer to "the servers are heavily loaded"

#

sometimes you just gotta try again the next day

mild osprey
#

@dense echo you cannot download anything on your own from servers so you need gamefiles, thats the bottom line here.. if you dont want to download from links just replace you EFT file youself, IF you have another pc or friends pc and usb stick

low sequoia
#

yes @modern spire

mild osprey
#

@dense echo some people dont have those options so hosting a game files is the only way

low sequoia
#

If he doesnt wanna click the link you send him thats his choice man.

modern spire
#

copying random files someone google drived to you might work, might spread something from their PC to yours killgum

dense echo
#

Ik

modern spire
#

it might get you in. it might be a giant waste of time.

#

no ez answers here, sorry

mild osprey
#

@modern spire i been fixing 3-4 ppl's exsact same issues with this so far, im sure @dense echo could trust me more if i would show him their convos with me FROM start

modern spire
#

im not saying it wont work, at all. itd be what id try for my friend. if you look up, someone had him trying all kinds of random voodoo shit for hours

#

thats all, i was just being blunt with him

low sequoia
#

Bro, just chill on it. Keeping it going and begging people to let you send them files is only going to end up bad on your end...

#

Just some advice.

mild osprey
#

i mean people paid hard cash on this game to get on playing and tarkov ppl just tell them to clean files and try again... thats has not been helping so far... but i get the point

#

maybe im just bit too helpfull

modern spire
#

^
aggressively pushing gdrive links is really similar to spreading malware.

#

or w/e youre trying

mild osprey
#

you can still virus check it though

#

even before downloading

low sequoia
#

Okay well I wouldnt download shit youre trying to force down my throat either... Dont blame them. If your name was red or you had an email that ends in @modest trenchttlestategaming.com then people would trust you. No one even knows who you are and it seems super suspect.

#

NO ONE WANTS IT. Just fucking stop

naive hill
#

Guys please stay on topic

#

This is not a discussion channeel

dusky tree
#

yo this anti guy needs to be removed from channel LFG factory #6

jagged galleon
#

can someone help me with constant crashing while loading in?

unborn lance
#

AGH so if i load into a raid and have my mouse pointer on screen..How the heck do i get rid of it? Didn't alt tab or do anything at all minus equipping a loadout

daring knot
#

is there any mods that can help with me constantly disconnecting?

#

i just lost killa loot because i disconnected and got killed by a pmc while reconnecting

halcyon plume
#

does anyone have any position on the verification codes that aren't coming in the email, I've done everything on the forum, looked at spam, put email on the white list, contacted hotmail / outlook and nothing.

#

three days wanting to play and I can't because the code doesn't arrive in my email

hollow void
#

@modern spire Just reinstalled my PC, let's see if it did help ๐Ÿ˜›

chilly crypt
#

@halcyon plume im having the exact same issue. 5 days with an open ticket and no answer in sight...

halcyon plume
#

@chilly crypt complicated it

#

could send a link to change the email

digital sequoia
#

does anyone know when theyll fix the fcking loading bugs

#

Forever "Awaiting session start"

#

had to restart my game twice in a row

dark zephyr
#

i just extracted as a scav but the game bugged and didint let me keep any of the lot

#

loot*

rich robin
#

Hi hi, I was just wondering what the requirements were to be on the streamer list for the drops? GoodUsec

faint veldt
#

I'm in the middle of a raid and can't reload, can't swap weapons, can't move stuff in inventory, I tried taking the empty mag out of the weapon and putting it in my backpack but it's just been blinking for the last 5 minutes. How to fix?

#

alt-f4 and reconnect it is then

strange sigil
#

how do we go about reporting cheaters?

wise hullBOT
#

Hello @fossil bloom,

We do not take reports of cheaters here on discord.
In order to report a cheater, please record your game and post the video in this topic :

https://forum.escapefromtarkov.com/topic/98098-cheater-video-report-megathread/

Please refrain from accusing anyone here on discord to avoid provocations and conflicts.
Thank you!

strange sigil
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thank you

chilly steeple
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So for my job I have to travel a lot, meaning I'll he switching between my laptop and desktop, do I run the risk of getting my account locked because I keep having to login?

vivid briar
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When I start a map computer restarts wtf all others games are working perfectly. I reinstalled game, windows, all drivers still same i can start game but I can t load any map

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i7-8700K
16Go DDR4 3400
Geforce GTX 1070
SSD 500Go
PSU Cooler Master 850W

vivid briar
#

can we get rio24 removed from lfg customs #1 they are afk and we want a 5th person

hollow cliff
#

Hey! I wanted to buy Escape from Tarkov today with the 25% newyears discount but when I get to the payment section it says I have to pay the full price everywhere. Am I missing the promo code?

jagged kelp
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Donโ€™t bother I bought mine and I canโ€™t even play the game

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Something is up with there email authorization

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Checked spam ect... no reply from support

timber osprey
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@hollow cliff some payment options are cheaper also, just Exit it and redo it and it should fix it

wise sand
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Yesterday I was stuck on "Awaiting session start" for 5 minutes

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until I just alt f4

nimble vapor
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i was recieving my insurance , put half my stuff into m y stash and some error comes . so i go back to claim it again and only half the shit that was there is there

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please help

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i lost half my shit

frozen socket
hollow cliff
#

@fossil bloom This is the answer, thanks!

ionic lance
#

Hey guys...do you still take applications from streamers for drops ? I know the list got extended but i can't find anything related to how to get the drops on your stream neither here or forum.

fading forge
#

I put my support request 5 days ago and still no response...

harsh salmon
#

Hello,
I upgraded my account to EoD version (already debited from my credit card) but I haven't had an updated status on the website...

proven forum
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hello, i want to upgrade my game to edge of darkness is it possible to upgrade without loosing my gear? because i dont want to loot my gear

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so i can buy it and i will get a bigger stash and the gamma container without loosing gear? @fossil bloom

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ok ty

harsh salmon
#

Anybody?

vivid briar
#

how do i request a sherpa

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thanks

sharp heath
#

Everyone time I try to load the game it just loads infinite and I canโ€™t click on anything else and I have to restart my pc any help would be appreciated

vivid briar
#

reinstall

#

Hey guys, anyone knows a discord with people who are mainly pvping?

errant dome
#

can i speak tto a mod

vivid briar
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^ contact moderator

errant dome
#

are you a mod?

vivid briar
#

^ message the bot and you will get in contact with a mod

tribal owl
errant dome
#

message what bot?

vivid briar
#

CONTACT STAFF

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<@&551452465233657859>

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@mellow tundra
#8684

formal dagger
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@vivid briar
You're supposed to DM the contract mods bot, but what's up?

vivid briar
#

i have a feeling that @errant dome's pfp is actually him

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nothing i was helping @errant dome

noble crag
formal dagger
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@errant dome
What's up?

vivid briar
#

why the fuck

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he looks like an ape and he seems as dumb as one dont help him he doesnt even know whats happening

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xD

formal dagger
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@vivid briar
Don't use language like that.

vivid briar
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sorry i was saying why the f cause idk what happened to @noble crag kurre

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sorry thou8gh

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though*

formal dagger
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No, referring to other users like you did.

noble crag
#

?

vivid briar
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oh lol

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well

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i mean come on

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Lol i noticed i blocked and muted the moderator nice

formal dagger
hot tree
#

hi. just bought the game.. tried to install.. wont send me verification code.. logged out.. tried to log in.. wont send me the code for my account... now it even let me in.. same message like @noble crag .. what can i do?

vivid briar
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check spam

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or junk

hot tree
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already did that

vivid briar
#

depends on what you are using

hot tree
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no code

vivid briar
#

ok try reseting profile on the website

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since you havent played the game you should not lose anything

noble crag
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Havent got any code since the last Whipe was...

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before whipe i got but after ''nopp''

vivid briar
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Make sure you buy the game ONLY via the ORIGINAL WEBPAGE

hot tree
noble crag
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And all i getting from ''Support'' look in spam or junk file...... (No shit!) allways first place used players look in first

tough gull
#

Do I need a mypaysafecard-account to buy eft with paysafecard or is the code of the paysafecard enough?

noble crag
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Cant understand why you just cant use the activation code to verify you that you get to install the game...

vivid briar
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@hot tree try restarting your pc and internet

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wtf just buy the card xD

formal dagger
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@hot tree
@noble crag
Send an Email to Support@battlestategames.com with your IP and detailing your problem.
You can also use your phone to access the website in the meantime.

noble crag
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@formal dagger have sent them 3 mail last 3 weeks and havent got an anser or even wink that they looking in to it

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4mail since the wipe was

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have writen in Forum and there they only said look into spam/Junk folder and contact support

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Cant realy say this Support thing they have working

formal dagger
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Please only email them once. The more you send the further back in the line you're pushed.

noble crag
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well i have sent them all information including install activation Code

formal dagger
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Patience is a virtue.

inland iron
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i just had the most successful raid in my entire game career and I got an "Autharization error" and my game crashed

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are you fucking serious?

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oh hell yeah dude ontop of that i also have to wait for the scav cooldown

noble crag
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forst support gye in a maner of speaking told me i was an ....... he only said i had blocked them..... and still all mail to EFT was on whitelist including ''no-reply@escapefromtarkov.com''

hot tree
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@formal dagger how can i when i dont get a code to enter the website?

noble crag
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@hot tree you cant

inland iron
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every EFT white knight will tell you refunds arent possible, but they are, I cant believe I paid for this game again only to get the same bugs again months after

noble crag
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i have spoken to atleast 10 peaple in another group that have same problem as we have

inland iron
#

imagine demanding 40 dollars for this

noble crag
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i was smart enoth to only buy standard pack. and now i realy feel lucky that i didnt buy a more expensive pack

inland iron
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the game isnt even completely out and theyre already selling pay to win lmao (well to be fair its more like pay for a higher chance, you cant pay to be better)

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@noble crag if you contact your bank through a support channel or a ticket theyll refund you your money, but if youve yet to play the game i suggest you wait until it works to try it out, its very original

formal dagger
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If all these problems were the rule rather than the exception, I'd agree with you, but many of the bugs are due to desynch and can be traced back to issues in the user's network environment.

inland iron
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if youre talking about my issue, ive never had this issue when I played in the past, hell not even at the release of .12 did any of this happen

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and i dont think i need to remind anyone what the release of .12 was like

formal dagger
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Unless you're OCE or SA, the server quality there wasn't the best.

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What's your exact problem Fire?

inland iron
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i had a really successful raid, probably the most of my entire career and then the game gave me a black screen with "authorization error" and then when i pressed okay the game crashed

formal dagger
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@noble crag
@hot tree
Please send DMs to @mellow tundra
I'll direct you to our support staff there.

noble crag
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@formal dagger ''can be traced back to issues in the user's network environment'' well nothing have changed since before the wipe in my Network

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DM's?

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w8ting for ansers there now

formal dagger
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@inland iron
That particular error is caused by a interruption between you and the game server. I'd suggest a complete power cycle of your router and modem.

hot tree
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@formal dagger resetted my computer and router / modem... have a new ip.. still i wont get any mails :/

noble crag
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@formal dagger how long is the w8ting time you think?

errant dome
#

Yoooo

formal dagger
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@errant dome
You should be good now.

jagged kelp
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@hot tree dude ur not the only one

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This is crap. Their are multiplie people with issues so how can it be us

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They took my money fast lol. Cleared my bank account

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But still I donโ€™t get a reply or nothing about this email problems

formal dagger
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@noble crag
BSG staff are going on going on holiday starting the 1st for Russian Christmas. So it won't be until after they get back.

@jagged kelp
Are you getting the same error with the website?

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Roe, did you send the Email like I asked?

jagged kelp
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Iโ€™m getting email errors

hot tree
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@formal dagger does this mean i just bought a game, which login is more than broken and i can wait for weeks now until i can play the game ( with a big maybe looking at the problems of the other guys here)? I send the dm to contact moderators yes

jagged kelp
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Where im not getting any emails sent to me from gamenlauncher.

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But I receive it from website

hot tree
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@jagged kelp lucky you.. i wont even get these :/

jagged kelp
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Ya itโ€™s hit or miss

formal dagger
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@jagged kelp
@hot tree
What's both of your Email providers?

jagged kelp
#

If you can switch it that would be great

hot tree
formal dagger
#

I'd recommend both of you switching to Gmail

jagged kelp
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Ok how?

formal dagger
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That's the most reliable service for BSGs mailer.

hot tree
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@dawn quarrynsky HOW if i cant get into my account

formal dagger
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Just Email support from your Original email asking them to switch to your Gmail account.

jagged kelp
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O great 2 weeks now lol

formal dagger
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Support@battlestategames.com Is the email

hot tree
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@formal dagger then i have to wait 2 weeks?

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O.o

jagged kelp
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Ya lol this isnโ€™t right man they donโ€™t answer

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What till doc goes live u gonna get a huge inflow of customers

formal dagger
#

Have you sent multiple Emails?

@hot tree
If you send a single Email, they will respond in 5-6 business days.

vivid briar
#

can anyone give me a loan that i dont have to pay back?

formal dagger
#

Wait, disrespect is gonna play Tarkov?

jagged kelp
#

Yup today

formal dagger
#

Oh no...

jagged kelp
#

U guys are fucked

vivid briar
#

what guys

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why are they fucked

formal dagger
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Well BSG is fucked, I'm just a volunteer mod.

jagged kelp
#

Have U read the forum

vivid briar
#

whats bsg

jagged kelp
#

All the same issue

formal dagger
#

Actually im still fucked because there's gonna be a ton of new users on here.

jagged kelp
#

Lol

hot tree
#

@dawn quarrynsky 5-6 days.. is this a joke?

jagged kelp
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Hey my email auth isnโ€™t working

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X1000

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Lol

hot tree
#

you take my money instantly and cant deliver a workking product?

vivid briar
#

but uh can i have some money for real

formal dagger
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No.

vivid briar
#

ok.

jagged kelp
#

Heโ€™s a volunteer nothing to do when them guys just helping out.

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I get it man Iโ€™ll just contract pay pa

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And have them charge back

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Then reorder under another email

formal dagger
#

Honestly that might be the play.

jagged kelp
#

Lol

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Horse shit but hey

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Whatever works

formal dagger
#

I should probably go to Doc's steam when he goes live and try to nip these problems in the bud.

jagged kelp
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Ya donโ€™t buy it lol

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Jk

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I want to play it so bad I had to play pubg last nite lol

formal dagger
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Man

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I legit haven't played anything but Tarkov for like six months.

jagged kelp
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Ya Iโ€™d like to say the same thing but we all know whatโ€™s going on lol

formal dagger
#

Well that's a lie, I played monolith yesterday

jagged kelp
#

Can u transfer accounts?

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Like if I make one with a gmail account and transfer my other one to it?

north junco
#

can someone help. i cant launch tarkov from launcher and windows told me a file that was corrupted was repaired

sharp terrace
#

My BEAR lost my new cloth!

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help me please

#

Name of cloth is Zaslon lost

zenith gust
#

hey i need help

#

im a noob

formal dagger
#

@north junco
Can you screenshot the exact error?

north junco
#

i'll see if i can get it to pop up again but snipping tool didnt work

idle hedge
#

anyone know of a fix when the game is crashing after killing people?

north junco
#

I know Iโ€™m being a fuckin boomer here but @formal dagger screenshots still donโ€™t work

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I tried to download the launcher again

formal dagger
#

@north junco
If you press print screen then just ctrl-v it here it'll capture your whole screen.

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@idle hedge
That's a bizarre bug, what does it say when you crash?

north junco
#

ok @formal dagger im not getting the bug anymore after i restarted my comp

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lemme see if launcher works

formal dagger
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That's a hardware error my dude

north junco
#

ok

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@formal dagger wait do you know how to fix the UNC/drive error just so i can reinstall bsglauncher on my desktop

brisk harness
#

you had the game installed on drive that is not present anymore?

formal dagger
#

โ˜๏ธ

idle hedge
#

@formal dagger nothing, it also freezes discord

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which is odd

brisk harness
#

I had that too, "easiest" way to resolve it was to plug in usb drive and give it same letter as previous path, create the same folder (albeit empty) to avoid error and then uninstall/reinstall ๐Ÿ˜„

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more advanced way is to edit path in registry

north junco
#

no

formal dagger
#

I have a tool to help with your error @north junco but I won't be able to get to it until I'm out of work or if you've got a USB large enough try Potatoes fix.

north junco
#

i removed no drives i just woke up to it

brisk harness
#

or use program like ccleaner to "remove" the installation, so you can reinstall without uninstalling

#

what happened? where is your eft installed now?

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you could go to regedit and open key
HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Microsoft\Windows\CurrentVersion\Uninstall\EscapeFromTarkov and set the correct path to your installation there, so you can uninstall

#

InstallLocation and UninstallString should point to proper drive/folder

teal rose
#

When exactly does it pop up @north junco?

north junco
#

at random it appears but i restarted my computer and it wont come up anymore

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i just need the launcher back on my desktop so i can try again

teal rose
#

Hit your windows key and type in "Battlestate". It should show the launcher. Right click the entry and click "Open file location" and send a screenshot of that folder.

north junco
teal rose
#

Right click the shortcut and click properties.

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What does it say in the "Target" field?