#community-support
1 messages ยท Page 492 of 1
Yep
had to alt + f4, but can't enter the game now
same
The game gets stuck whenever you try to load
I was in a labs run lol great game
Worth it buying
Im having the same problem
will have to wait, probably servers are overloading with ppl
erm... so i just finished a raid and got an error on the summary screen. lost everything?
i love how everyone is surprised that things crash on update day. just relax, in a few hours everything will be fine
i lost all my gear in raid :/
i cant relate
i cant play the game
no
yes sir
should work now
okay
i ordered the EoD upgrade but dit not receive the upgrade ingame
when did you order it
20:07
yeah it can take upto 2 days with a patch happening at the same time
@nocturne raptor just hit retry every time it pops up.
I upgraded my game from Left Behind to Prepare for escape and i havent been given the upgrade but it took my money and i have the receipt
gateway timeouts ๐ฆ
@dim flame give it time it takes a bit of time
@shadow mica Will do my guy
Please be patient. The servers are overloaded right now and BSG is already working on it. If you still have issues tomorrow, you can try to contact support@battlestategames.com
thx
@teal rose i have tried that over 5 times and when it is done installing this file pops up
use task manager to terminate it and start it back up that fixed that error for me
?
Once I purchase my upgrade to eod what do i need to do?
Just wait.
Ok
am i doomed to a tarkovless world?
And will I be able to redeem my gift again or would I have to reset my profile?
Just wait.
when its still installing termanite it
@nocturne raptor reinstall the launcher and game in C:\Program Files\ if @shadow mica's suggestion doesn't work. Make sure to create the folder BsgLauncher and EscapeFromTarkov in there before that.
i have reinstalled the launcher every time i tried to install the game
it hasnt worked then
And run this script before that.
doubt it will work now so i will try roys thing
I upgraded and got told to reset my account now been told I didnt need to do that :/ feels bad man
Make sure there is no file-sync software or antivirus running that could cause issues.
Yes.
hi, i have a problem
Will I be able to reset my profile to get the gift if its on cooldown rn?
If i have upgraded?
I try to sell a key to 1 million and it doesn't let me, I put it in 200k and if
yup i did that
Do you have enough for the tax
mmmmmmmmmmmmmmmmmmm
lel
Check the price of the tax and make sure you have enough
๐
Email maybe
my game wont let me update itself
not getting it
go to your profile account on the website and check the bottom right for transactions
It may have to process the transaction so yea wait
is an ammo chart being worked on for this update?
I was trying to gift my friend the standard edition, and my payment went through but I can't a code or email for the code anywhere. Anyone else experienced this?
has anyone get there eod yet its been half hour and havent recvied mine still
i still cant go on offline mode on some maps
can someone fucking help me i cant even update my game it wont let me i click on it and its checking all data then saying update again
everytime i try going offline mode it crashes me
cannot find path on update, each update this happens and i close the popup it closes the whole launcher. is there any fix to this im tired of reinstalling the whole game each update i cannot even click repair
They may be getting over loaded with transactions so it may take a bit
and offline mode is still bugged
Offline crashes is a known bug and they are working on it. Edition upgrades as well as purchases can take a while, especially now since they just did an update.
Hello everyone. I upgraded my game to EOD from Standard and i still dont see it in my "Pre-orders" any advises?
someone tell nikkita to pull his head out of his ass and fix this shit
aint not overlays
its teh game
games full of glitches everyday you find somethng new
feelin like cailou
i was installing le game, and i paused and then closed launcher
now is no progress
how restart
dude
@oblique axle shut up being so toxic you sign up for this it even said its in beta
hi! anyone else have issues opening nvidia freestyle or experience? when i do it, i get a black bar ontop om my screen..
fucking lose conenction with a million ruble kit and cant reconnect
sucks to be you yikes kali
trying to use a standard edition code a friend gifted me from his EOD edition of the game but i receive a "Promo code not found error". It is not a trial code so i believe it is not expired but it is not working. Does anyone have any advice?
im gonna repost my support request cause I added more info:
yesterday I tried to play the game but I kept getting an error in the launcher saying something like "error downloading data". I am at work right now and can't send a screenshot but I can edit this post later
What I noticed so far: my first 2 days Tarkov kept crashing at random times and I sent some support tickets, looks like they were all accepted and fixed. I noticed that the game would crash less often if I had discord closed when launching the game and loading into a raid, opening discord after being in. On the third day I was playing no more random game crashes due to discord being open(overlay disabled always) but then I started seeing my mouse cursor in Apex(probably unrelated but worth to mention). Then the mouse cursor bug auto-fixed(I guess? I didn't change anything) but after that I can't open the launcher anymore, keep getting the same error. Maybe BattleEye from Apex is conflicting with BattleEye from Tarkov? Reinstalled the launcher and no fix as well
@smoky basin it can take a bit. Wait 24 hours and if it still doesn't work, contact support@battlestategames.com
My eod just went through on the website
check yours
Then it might take a client restart
So, when I try to start an offline raid on any map other than Factory, the game just gets stuck in the "starting local game" timer
@teal rose he bought the game several years ago and just never used the code
its probably expired then
^
Codes you get at christmas expire after a few weeks or months.
As in, you can't activate them anymore after some months.
i struggle to see how a filter suddenly results in a black bar in both experience and freestyle. its a bit odd that black bar is identical
I'm not using any of that (AMD here), but I guess you can try to do an integrity check and reinstall your driver and nvidia software.
So, when I try to start an offline raid on any map other than Factory, the game just gets stuck in the "starting local game" timer
ok
maybe, hoping to confirm it works for someone else first. i played before patch, it was nice and dandy then. now, first startup after patch i get this issue out of the blue xD
how restart install
You can't, sadly.
Just help with the server but I canโt get the rest of the tags or anything in general
u wut
If your launcher crashed, you need to restart.
I mean technically you can restart by uninstalling the launcher, deleting all related files and folders and then installing again
I just accepted my 3 flash drives from my intelligence center but they arent in my inventory
yo @teal rose i cant upgrade my game it keeps saying update when i click it it just resets it loads a bit then says again to update
i paused it before hand as well
You need to restart the installation, sadly.
?
asks how to restart the installation
"you can't, sorry"
"you need to restart the installation"
ok..
yo someone i cant upgrade my game it keeps saying update when i click it it just resets it loads a bit then says again to update
@teal rose can they not see my messages?
@agile dawn close your launcher and run this script once. You need to log in again after that and set the path to your game installation. It should do an integrity check and update the game.
love the batch name
can anyone here tell me if freestyle works?
Was the ALT + LMB changed?
wherer do i get the killer quest?
Pretty sure it's a ragman quest.
yeah which requirements do i need to get the quest
i cant get into an offline raid
offline mode is broken @hexed pendant
Hi i have a free standard edition code, tried giving to my friend but it says its not found, any ideas?
its not working rn
@gaunt karma when did you get the code?
i think they will fix it in the future
no idea, when they gave the trials and the two codes out
They already expired then.
virazy its still not working
damn ok thanks for letting me know
Did you try to reinstall your launcher yet? @agile dawn
I keep getting the issue Game update handling error, Could not find a part of the path.
The file path is correct, and repair doesn't work.
When exactly does it pop up?
virazy what do i delete what data
Go into your control panel > programs and features and uninstall the bsg launcher.
After that run the script I sent you again.
can you go into dms for a sec virazy
And download and install the launcher again from the website.
god this is the shittiest launcher
Who would I talk to about a way to 'fix' offline mode? I found it accidently. but I don't know where to report it
No....I found a way to make it work
Hi, When I try and launch the game it says: The application was unable to start correctly (0xc000009a). Click OK to close the application
Any ideas?
Try to do an integrity check using the launcher.
Hello!! for some reason I cant run some maps. Get crashes at the end of the loading screen. But game runs smooth in maps like woods or factory. Is there anything I can do to fix it?
Was that fix for me Virazy?
Yes.
yes
Thank you
offline is broken
uh I can't put a stock on my RSASS is this related to the new update or?
hmm already did that actually but can do one more for ya
1060ti i5 3something 8gigaram
and got enough space
what graphics settings are you running at
Turn on the auto ram cleaner and make sure there is not much running in the background.
texture high shadow mid
8GB are pretty low for EFT and many people have issues with 8GB actually.
Try to keep your settings low in general.
i have a 1660 ti and ryzen 7 1700x and i can run this game at max settings ez
might be your ram then
ive got 16 gb
Im thinking the same
lowered the settings lets see whats gonna happen
thanks for your precious time guys. I really apreciate it
anyone know what this does?
how to stop
it seems fine as soon as i click retry
but since it keeps coming up it means i have to stay at my desk else the download stops lol
probably something dealing with administration
Yeah just hit retry every time it pops up.
since it says unable to read data could be something dealing with that
gonna have to set up a macro for over night then lol
maybe it needs to be read and edit but it's only read
Some people used autoclickers in the past to download it over night.
yup
@teal rose wont he get banned for that?
no
he's not in game using an auto clicker
it's in the launcher which isn't included with in game rules
eh fair enough
Offline not working
Hi there, i was unable to send a message via bug report i would need some assistance. Its kinda urgent ๐
Im still getting the boot error Vir, any other ideas?
I lost a backpack with over 5m in it due to server freeze 20 minutes ago can someone DM me so we can discuss this?
Just succesfully returned from SCAV raid and got back ONLY items from the beginnig of raid. Empty backpack and saiga with 2 full mags :/
my profile isn't laoding ๐ฆ
fuuuuck
this is bullshit

Cool
i bet you did too. maybe you should wait until after beta? :D
one of best scav raids go fuck itself
@glass pier right? xD
F
f
Hello
I bought the game but there is no download option on profile...
does it take time?
@lucid thorn it can take a few minutes. Just be patient.
@lucid thorn it does take time, today is particularly bad because they're releasing updates
no use of downloading rn servers a down
you might need to wait about 10 mins to get the email with the download link
can you guys getin the server atm?
^ dead
nope servers are down
No they're fucked
servers just crashed, it seems, be patient
Servers are fuckin dead
go take a break, get some food
big oof
heh, maybe my recent death wont hit the servers ^_^
fix your ||micropenis||
is a game
Hey
It's in beta.
I have a question about the sale
Run it
They said there were discounts if you buy multiple copies but it doesnโt include the 25% discount on each one, is this intended
A company needs money to operate?????
Canโt I just buy 3 gifts separately
You could
Then whatโs the point lol
authorization error occured
infinite profile data loading
@vivid briar servers are down
It would be a weirder sale from a marketing standpoint if the discounts stacked
Not really
I just killed scav boss and 2 of his minions + some normal scavs on reserve my friend killed one minion and 2 normal scavs we got no EXP and the log told us we didnt even shoot nor loot... oh ofc I forgot to tell you then we got blacked legs when only our torso was visible...
yeah, i just wanted said that
Go to Walmart and see if discounts stack
no point in buying 2 or more copiesi
Iโm buying for friends
it's cheaper buying separate
Yeah thatโs what I donโt get lol
Buy it separately.
Hey, i just upgraded from one edition to a better one just before the servers went "off" and i didnt get the edition! do anyone know who to contact about this? ๐
j u s t w a i t
aw shucks looks like my gear is gone ๐ฆ
Wipe?
Just wait @long compass ? i asked who to ask if the problem still there ๐
there is currently a patch happening
its related to that
the mods will tell you the same thing
if not open up a ticket
At least it isn't Siege where devs release a patch for one thing and it breaks another, completely unrelated thing
open a support ticket
Nah im not impatient was just a question who to contact if the problem still there ๐ i cant know for sure atm cuz of the servers ๐
There's a support tab on the website
Thanks @tardy arch for the answer i was looking for ๐
Server's seem to be back up
Yea and didnt get my upgraded edition feelsgoodman -.-
DOES UR GAME WORK?
@uncut briar I forgot what your question was
offline mode broken
Oh. Known bug. I have the same thing. Devs are working on it. Bugs are bitches
alright
Try it on Factory. It usually works for me
Oh. Huh
does not matter i guess
It might be an arbitrary bug and that's why it's a massive thorn in their side
I just upgraded the game 5 min ago to eod edition, and it hasnt gone through yet, do I have to reset my profile?
same here @indigo hearth
No.
nice, start scav raid, enter, freeze screen -->10 second, get shot, insert coin. gg
Okay
@teal rose really? ๐ i was scared i needed to go tru support and open a ticket
@edgy peak it is a beta. these things will happen.
Got a Reciept for the upgrade so i can be calm i quess ๐
@wild dawn the xsolla receipt right?
yea
Same
Think they got lot of problems atm but paypal took my money but i think we gonna get the upgrades ๐
Yes, you will get everything.
if not just open a ticket on support but support page is crashed ๐
You just need to wait.
@teal rose I tried the integrity check and there was no luck there, any other tips? I cleared cache, anything else to try before fresh install?
If you still don't have it after a day, you can try to contact support@battlestategames.com
Its stopping when trying to access opengl32.dll
Okey i upgraded yestoday got it instantly thats why i was currious why didnt work now but i quess it has to do with the problems with the game overall atm?@teal rose
wait?
Is it a small BattlEye window that pops up?
Run this script once.
Heya! just noticed that i can't seem to alt-click my items from insurance?
Ahh, I had reshade before, will that be what it is?
Yes.
@vivid briar
It may just be because of the server issues at the moment.
alrighty
Is it a back ground batch file?
should i return here if this remains?
Thats done the trick, nice one thank fella
Give it a few hours at least, at most wait until tomorrow, but yes.
okay, thanks
Just to confirm, is reshade dev supported?
Reshade is blocked.
Got it
@slow orbit
BSG does plan to impliment their own color filters, but that will take some time on their end.
also Kaminsky, while i'm here, is there any way to change the textures back on the 7,62x39?
how long does it usually take to get support after you send in a request?
Thats fine, I only used it to change add a little colour to the environment, I can play without it no problem ๐
Hey, I just bought the game and now it gives me a little box on the bottom right of my screen just saying your transactions with the game under it but no download. Any ideas on how to actually download the game?
idk if its the update or the new players but i'm having way more issues trying to play today
Servers are having issues at the moment, give them some time to settled.
Im just trying to find the download at this point
I am here for the same question. @ocean glen The download should show up in your profile when it is processed. But I have been waiting for 40 minutes and nothing yet
^
@ocean glen Im having this exact problem
@vivid briar
I'm afraid not.
@ocean glen @stuck cypress @waxen axle
Have you recived your Xsolla recipt and 'Welcome to Tarkov' Emails.?
Yep
Not yet
I have an xsolla reciept. It arrived 42 minutes ago.
Ive gotten my Xsolla receipt
why cant i heal lmao
Alright, the servers are imploding in on themselves at the moment, give your purchase some time to process.
So just wait for the email to come through?
I'm afraid that's the only option at the moment.
Okie doke
mine just now showed up
I should have waited 2 more minutes I guess. LOL
I also wouldn't advise playing for a little bit
Ok. Message received.
It wouldn't be the best experiance with all the lag
Help, Im not receiving the confirmation email. Its been four days since i started trying to login in another pc, and i cant change the email, the password and i cant check the security settings.
Im getting a different notification when I hit the envelope now
so hopefully its a sign
aha!
@boreal apex
What's your Email service?
Got the install button now
Let's give the devs time to get things flat and then I will go have some, from what I can tell, some incredibly frustrating fun. (My favorite)
gmail
@formal dagger Thank you for keeping up with us!
Hmm. Strange.
@waxen axle haha me too, lets hope we don't die too many times ๐
@ocean glen
Not a problem at all. It's a bit of a stressful time for everyone at the moment.
Okay so im banned from fourms lol, idk about the game
Hopefully you three Enjoy the game, atleast once it stablizes.
i have the game for a year and the las message from battlestate was on dec. 12
@boreal apex
Please send an E-mail to support@battlestategames.com from your Gmail describing the issue.
I keep getting the issue Game update handling error, Could not find a part of the path.
The file path is correct, and repair doesn't work.
@small birch
Uninstall the launcher, run this, then reinstall it and try again.
okay, how much time i have to wait for a reply? i sent an email 3 days ago and i still dont have a answer
i jus wanna know why i got banned 
i just want to have a solution before the sales end and your well deserve holidays starts
I also have another question, what can we hdd users do to load in faster lol. Takes 5 - 10 mins to load and then no time to loot. No money for the ssd atm
@lime ermine 1. Save Money 2. It's 2020, get rid of all moving parts in your PC ๐
i got my upgrade thanks to the mods for the support
Why is my download capped to 3mbs?
@boreal apex
I'm afraid there isn't a set time, however if you send multiple E-mails you're pushed to the back of the line. I once heard the support staffer say 5 buisiness days +/-, but their also going on holiday starting the 1st.
thats very true sonic lol
oh, so i just have to wait?. Ill try firefox or something (now im with chrome), but i dont even get the confirmation of the transaction, geting a message of the page that the email was succefully sent. Im scared.
@boreal apex
What are you trying to get confirmation for exactly?
for some reason i cant start a local match
Offline is a little bork'd at the moment.
does anyone know how to fix this?
have you tried the retry
yes
The thing is that i can eneter my profile bc google keeps me loged in my laptop or something, and on the page of my profile, below "my transaccions" i have "EFT Standard Edition" with a mail sign
LMao
when the download is complete it comes up with this
oh i had that once turned of my anti virus and it worked
hmm
that probably means that i can receive any emails from battlestate, being the las one dec. 12 about a creation of a support request about a crash in the game
ah, i think i misunderstood your last question, the confirmation email that i dont get is the double verification, for login and modify information on my acount
Any idea why my download of the game is cappeed at 3mbs?
I have it set to unlimiited
fix icon
My game is taking forever to match
I upgraded to prepare for escape edition why didnt i get the upgraded container ? ๐
did u jsut buy it?
I got guns and so on but no container?
please, if you know something more @ me, ill check this chat
Hello, after update, im getting random (2-10 sec interwals) auto minimase game when in full screen mode. before update all was o.k.
Hey guys i cant get any sound in eft
f I want to know the value of things where should I look? I use eft-loot.com but I don't know if it's up to date. Should I just look at in game traders?
This weapon lost it's stock after update and if I try to put a stock in it, error show up and moves me to main menu
lol
like my pc cant detect cant any sound after the new update, can anyone help ples
... how
Dropdown menu in the top right corner of the launcher client
The clear temp folder is in Settings
the stock is still F up
Verify integrity
i was in raid game crash, try to open game launcher doesn't work nothing happen, uninstalle the game
THE QUEUE TIMES ARE TO LONG
@tardy arch didn't work mate
All of them?
i was in raid game crash, try to open game launcher doesn't work nothing happen, uninstall the game, installer game launcher when the windows for select language appears it close all the time juste after
yeah all
Ok. Try repeating those and then restart your system without relaunching the game.
Coch, verify integrity. If you have to, do it manually
so i just did an upgrade to the darkness edition but my profile still has standard edtion
offline raids are broken I believe
Uhm im stuck in inventory and cant close it
trying to do offline rreserve to test out new guns but it does not load me into map and I have to close down the entire app to go back to main menu
Offline is broken atm
So My friend bought me tarkov a whole ago he from Europe and I'm in the USA I want to buy EOD but it won't let me because my region is EU when I'm USA so is there any way to change my region to US so I can buy EOD or do I need a VPN at this point???
@south glacier
EU just means region unlocked, it doesn't mean you're stuck in Europe,
Then for some reason It won't let me get it
Huh. That's bizzare. There shouldn't be any problems.
and what about mine?
As for yours, that's honestly the first time i've seen that error.
@south glacier
What're you trying to buy the game with?
@thin sphinx
I mean, it's about as nice as having a disease named after you. I'd suggest closing your AV and trying again.
USD
No, payment option.
Ok, so you're trying to buy with a debit card?
Yeah
Please contact your bank and let them know you're making the purchase.
Ok
restarting my pc fixed it @formal dagger
i have this glitch where i cant move anything in my stash
i get an error and it goes back to where it was
Im having trouble with offline games I belive something happended when working on the update that messed up offline matching I am no logner able to get into any games along with many other people.
@shrewd glen
is the new VPO any good?
my game still wont launch
every time i put my rsass together it errors out and undoes anything i just did
can someone help me figure out if this is a bug i can fix or if i just gotta wait for an update
Anyone having issues with the game randomly freezing for a second while in a raid?
cant even get into a raid bro.
nevermind i just had to restart 4 times
Why bgs still dont care about stuck in awaiting sesion start. They said this will be fixed to the end of 2k19 and did nothing
f this back to reddead2 for me i got be stuff todo than stare at a loading screen.
hey does anyone have a screenshot of the full launcher with the user action required button up? i want to know where to set up my auto clicker so i can download over night.thanks
This game srlsy going to be crap like a dayz
My game keeps freezing every time I try to launch it, anyone know a fix?
mine keeps doing the same thing
I spent a hundred bucks on the game like a week ago and imma be pretty pissed if I can't even play it
Anyone having the issue where ALT + Left clicking wont equip items ?
insurance wont let me equip ANYTHING
really annoying
I can ALT click armored rigs yet not helmets
i cant alt click ANYTHING from my insurance onto my character
@vivid briar @shadow cliff if you know anything
My buddy's client still doesn't have audio.
Whenever he boots the game up, he cannot hear the game. I know a few guys had this issue on here.
Ok, is there some flea market bug? I just lost 3 mill in tax when it said only 30k
anyone else notice that this entire chat is just people asking for help and no one getting it?
ye lol
I love eft support
eft support whats that??
escape from tarkov support
i know lol i said it like a joke
oh im fucking dumb
does the eft-modmail work? xd
nope
constantly losing connection on my pmc not sure why
bruh this is a support chat not a self promo chat
I submitted a support ticket, does BSG usually fix issues like the flea market taking to much in tax over what it says?
i need help
Is offline mode still broken
local game sstarting
Hello since today's update my game now has white boxes instead of rendering. I upgraded to the newest graphic drivers and even reverted back to the old ones to see if the drivers were the problem. I have a Nvidia Quadro P4000 and the game was perfect until todays patch. I have a screenshot if needed.
cant join a fucking raid without it crashing every app i have open anyone else?
i just lost a fucking labs kit to this shit
Sao Paulo server keeps disconnecting
It seems Sao Paulo is unplayable right now
Disconnecting every few minutes
I don;t know what this means and I'd like some help to know whats up?
I've already restarted the installaton because of this issue and I don't wanna restart it a third time
@versed nimbus
It's usually caused when your AV is scanning the downloaded files, disable your AV and press Retry.
can not stay connected to a game, constantly losing connection
@versed nimbus
Is there anything else on your system that could be scanning or otherwise looking at the files?
@quartz light
What's your region and ISP?
It's my in built antivirus, but idk how I can disable it.
it's not picking up the thing as a threat file or anything like that.
NA, where do i find the ISP
@quartz light
Well, who do you get your internet from?
@versed nimbus
What's the exact AV? Is it just like Windows Defender?
It's windows security
comcast
help the site is asking me to "Enter verification code" to complete auth. but it is not sending me the email.
yeah it is not there.
@versed nimbus
Try adding BSG Launcher to the list of excepted programs on Windows Sec.
where would we report hacking or asking for some help with a situation I guess
I just recorded the last few minutes of gameplay so I can share what happened, just real strange
so is offline not working at all or is it just PVE offline that's not working??
is there any fix coming out for constant crashing as soon as you load into raid?
i cant launch my game, is that because of PVE being offline ?
@mellow tundra help
If you could read... You would notice it says under that "person"... "Message me for help!"
Uh huh
is there a way to get tarkov key as a streamer? ๐
Yes. https://www.escapefromtarkov.com/preorder-page @still oxide
where do i report on a hacker ??
I want to report a bug:
I was delivering 2 backpacks for the quest Friend from the West - Part 1,
And a backpack full of loots (inside 6 other backpacks) vanished!
Is there something that can be done in order to receive what I lost?
Why haven't I received the mail about the container?
All my containers were in the case, and now I've used Alpha for 3 days.
I want my Kappa, Gamma and Epsilon back.
@elfin copper That is not a bug.
yeah, when buying it, it doesnt accept any sort of payment atm
This is a long-standing problem. When we were at the flea market, we could see that the containers with items in them were gray.
But in the quests interface, they are committable, a mistake many players make.
When you buy the game, and the payment doesnt go through. We contact XSolla or try again later.
And so far, I have no response, period
Have you tried to mail them or create a support?
yeah, is the gmail to them, bizdev@xsolla.com?
Xsolla has online customer service
You should be able to see it directly from the payment screen
i cant paste pictures of the problem
Your money has been deducted, hasn't it?
no sir
Then why don't you try again? I thought you had spent money but didn't get the game.
Can you show me any error messages?
i can dm them to you
FIX DOORS BEING BUGGY MEANING CANT SEE IF THEY R OPEN OR CLOSED
@novel dirge
There should be a download link in on your Profile page.
Got it, sir!. Thank you โค๏ธ
ayy so i got an insurance return and when i put everything in my inventory and press ok it came up with an error message saying "bad owner parameters" and then it deleted all my stuff from my intentory and said i already recieved the insurance dump.
i escaped a raid and its still saying im in raid despite trying to reconnect and saying theres a server error and after restarting the game a couple times. is there a way to fix this without losing the loot i got from the raid?
does anyone know why Tarkov closes a couple of applications when it starts? (Dropbox, Samsung Magician, it also hides Nvidia control panel icon)
it's kind of annoying
My friend is crashing when loading into interchange
factory works
not interchange
Is offline mode not working?
It is for me
nedd support
with?
i buy upgrade but i dont have it
k
Uhh support yall
So I'm from SEA and why does Singapore got a ping of 240 while USA Seattle is on 160 for me? I use to have 80 ping for singapore back then
After rebinding my quick reload to another key my PMC still drops mags on the floor
guys come support and come bye the stream
I currently have it set to double tap "P" and somehow i keep dropping the mags
@lethal root
Please don't advertise on here.
So i had a member of my discord community submit a support ticket on website about how he upgraded to EOD and only got the items and stash upgrade but no Gamma container. Support told that there was no way that was possible. However, he screenshared to me the issue and its clearly there. What's his next step ?
Hello, someone could help me, I would like to connect to the EFT site but it asks me to enter the security code by email except that I never receive the email! Please thank you in advance
I just got out of factory as a scav with a labs key card and it said my character was still ingame when i extracted after moving all the loot into my invo
will it reverse or did i just lose all of that
what is this sheit
<@&551452465233657859>
hello?
lol
change the email if you can jmud
and then change it back
I can't change my email if I can't connect to the account ^^
how long have you been waiting for the email
3d
3days?
y
i retry but this server is dead i think
@marble jolt
Please E-mail Support@battlestategames.com for support.
Also the servers not dead, just a majority of the mod team and NA or have work in the EU, so they'll be unavalible for some time.
@hoary mason
It's very much gone unless you're still at the screen. If it happens again, move some of your scavs items over and hit next to go to the next screen, then go back and forth between the two screens while moving stuff arounds. It's not a 100% reliable fix, but you'll occasionally get your stuff back.
Keep in mind, please only E-mail them once, the more you E-mail them the further back in the line you get pushed.
okay thanks i stay AFk in my computer to receive this mail . . .
and it happened right after i clicked next to get to the main menu
Gawd damn this game is so frustrating
Ok i just did a scav run right after i lost all that shit got a 185k key and a bunch more shit
ahha the game knows!!!
someone knew...
the guy i killed is pissed
im currently having an issue regarding kappa container.. used to have my ammo case inside it however i just logged in and it disappeared anyone know what happened? also i cannot place any items on the spot where my ammo case used to be cuz i get an error please help me
So, I just had a scav run, I survived, Transferred items to my stash, then after I hit next, I got a "Backend Error". Is there anything that can be done about this?
Hello, is there a way to get my stream to the list of twitch drops? I stream tarkov often, 250-400 avg vievers, largest for regular tarkov in our country? https://www.twitch.tv/rik_leah
also if it's possible, can you add also https://www.twitch.tv/bobek_zklobouku
Also a great tarkov streamer taht is streaming only tarkov
hello can i ask something about buying tarkov here?
sure can try to help
ok
so
im trying to buy the game but some stuff isnt working out
this might sound weird but i'm using a bath and body works gift card to buy the game and it says theres not enough money
can isend a picture?
i send*
wtf is that gift card?
huh?
the company bath and body works it excapts it for some reason
and i live near one so i used that payment method
i never seen anyone buying stuff online with gift card that is for a different kind of business
Does anyone get random freezes in game while in raid?
idk u might want to write about this as official support ticket, this is but a discord.
F
i've sent a ticket and texted them like 5 times but theres no answer
so you can't help?
it's fine if you can't
Can't add reaction to the setup chat. Is there something i'm missing?
So I cant play offline at all? Not even with no pve?
Anyone has any idea why a specific server has a ping a lot higher then what is supposed to have?
Or where to ask those kind of questions?
Bought the game yesterday, but because of the very slow download speeds right now I still cant play ... getting only about 200kb/s download speed. Also tried downloading the game from the cdn through my browser and also get the same speed.
Anyoneโs updater taking forever with slow download speeds?
Does anyone found a sweet spot for a ryzen cpu like an fps never dips below 60?
I have a ryzen 5 3600 and rtx 2060 and my frames are really bad
uh i get 50-75 fps depending what's my settings like i play on r5 1600 and 1660ti in 1440p with 75hz screen
turning ffx or TAA on reduces frames by 10-15 fps lol
my r5-1600 is ocd to 4.0 ghz daily oc
Is the offline problem fixed yet?
nope
@lethal shard so its good to turn them off?
can support not flat out deny thier game can go wrong https://forum.escapefromtarkov.com/topic/109766-eod-no-gamma-container
So i upgraded from left behind to prepare for escape yestoday i got like 2 items from the upgrade and not the most importent thing the container! anyone know what to do? ๐
I've had an issue this entire wipe that makes my game freeze every now and then, making me run in place for others. sadly this happens mostly when i'm about to get shot
also, yes the alt-clicking from insurance still doesn't work
@wild dawn dont u have to get eod to get the big container?
Nah you get beta container from prepare escape from the tarkov and the gamma from EOD :/
ye that's what i meant
yea and i upgraded to escape from tarkov but didnt get 400k roubies and didnt get the container and guns and so on only a pp 19
so dont know what to do tbh
my dudes, you can peak closed doors if your FOV is above 90
utilize FeelsOkayMan
Guys If I set HDR 0 at local.ini is that make any diffrence?
@wild dawn https://forum.escapefromtarkov.com/topic/109766-eod-no-gamma-container go tell them on this thread you had a problem getting your beta
they seem to think we are all telling lies to get another gamma
im not looking for gamma container im trying to get my stuff for the upgrade? the seem to think we lying? what?
Well me and other people who upgraded edition havenโt got our container we only got the items and they think we are telling lies so we can have two containers
Login to see it
they only seem to care about issues when enough people are having them
Just wait, it can take a while. If it takes more than 24 hours, try to contact support@battlestategames.com and restart your game and launcher every now and then.
@teal rose But i got the edition upgrade the stash space but like only few items and not the container and so on ๐ stoped playing 1am and its 14:09pm now
@teal rose
but didnt get all the items ๐
Contact support@battlestategames.com then.
nope support think your trying to get a second container
its happened to plenty of people support have done nothing
Josh you know they can look into your account if you got a gamma container already right?
anyone getting error 500
well why has it been 2 days with no response
server dead?
because others have issues too @fleet willow
updates,patches are having problems etc @fleet willow
That's normal. The support is busy and people had to wait over a week for a response.
@gusty canyon i do
why do you sayin they think you are lieing josh?
and the only response i got was it comes in the message and they left me there when i told them i had the message and it wasnt in it
my items came through the message system
You should have the container in the same message. There is no way to get message with additional items without security container.
that
they just denyed the possiblity of it
leaving me to conclude that they think im lying
Support =/= Forum Post. Give the support some time and be patient. There is nothing else you can do.
Again, be patient and wait for an answer from the email support.
why is the game still broken? its been 12hrs from their last message saying its been fiexed... but nothing has been fixed
The section is called support the role of the person replying is support
whats broken @merry dagger
I think support==support
starting the game alone takes up to 5 min
shitgame
Apparently there are issues with getting in the game right now. Just need to wait for an official announcement.
think servers are bout to go down boys
when i was on the map i could access my stash lol
but it resetted in the end
but i couldnt aim my gun or use my backpack
for no reason
why's this game so trash
and i died because of that
Yeah, receiving a few "Backend server" errors.
why every single day it has lag hours
@worthy jewel... its no trash.... its trash since the update last night
I mean i love this game, but damn, perfomance and servers are just terrible
I payed ยฃ40 for shoes that didnโt fit i rang the company at 8pm someone picks up and sends a new pair out before I even send the first ones back when Iโm paying almost ยฃ100 and when the support reply they say itโs impossible that makes me angry
@fleet willow did you paY FOR SHOES YOU CANT RUN IN OR FULLY BUILT SHOES
this game is in beta you knew what you signed up for you will get bugs it happens
But have you got a support message in email @fleet willow or are you only beliving that comment for a forum mod?
Iโm not complaint about the game not running
from*
Please know the context before you rant
@worthy jewel its not trash - its still under deveolpment
why are people always ignoring that and getting so toxic to people who try to help
its not like they have magic buttons on their keyboard that instantly solve all your issues you might run into
a patch can break something, and then it needs to be investigated, and it takes some time to resolve it
if you hate the game, go play something else and come back in a week - easy as that
no need to get angry on others here ๐
Yeah I didnโt get it I payed for it whatโs up and the in the support section. If the forum someone with a support role says thatโs impossible
@fleet willow i'd also open a bugreport on it with details
josh i upgraded mine a few months ago it look almost a whole day i just played and then it arrived i also restarted my game after every game just to try and see if it updated
Oh did a support ticket and used the bot at the top of this discord they have been useless
I just made a scav run, when I extracted only the items I spawned with show up at the end, I moved it over but the it gave me an error and loaded forever. Restarted and now I got nothing from it. Is that a common bug?
@neat sluice no I got the message and role in game all the items but the container
@buoyant sleet sry for the middle finger.... haha i want to play aswell\
Flea market is not working
and have you restarted the game?
WOW nice thing tarkov went to LABS full gear got full backpack ( pilgrim hk p90 m4a1 mp9 ) airfram i go down to the elevators and what happens game boom
like WTF !
@fleet willow Tbh just wait for the support ticket to get answered that what i did ๐ just wait i quess
Yes @neat sluice itโs been two days itโs not coming by itโs own
gonna try to search for a game
@wild dawn what else can we do
Nothing, sadly. Patience is the only thing that can help you here.
If Iโm waiting till Russia. Christmas is over Iโm getting a refund with my bank Iโve checked I can do it
you tried to sign out?
Yeah I even reinstalled the game on a different drive
i just joined into a game. i dont havbe any issues
i restarted my pc before
and then all worked
Tried reopening the message
im still at the wheel of fortune ๐
@vivid briar maybe because game been under development for 3 years and still this bad?
@fleet willow I think you are just pissed off atm be calm and wait for ticket support tbh! nothing you can do atm! i got the same issue i got the stash upgraded and pp-19 but not money or container or nothing ๐
@wild dawn Iโm starting to cool down
game completely fucked over my computer when i tried to launch it after i had to force shutdown the game when i got error 1000 and a few other errors, including backlog and unable to do anything in the main menu which was now playing the hideout sounds
Yea cuz of a tecksupport mod in a forum cant give you a offical answer what the problem is if people opening tickets they gonna look into it! they are not thinking we are lying @fleet willow they have plenty of shit happning the past 3 days now ๐
did you go clame it on the site josh
@worthy jewel you do know that this is a 'newcomer' company with an high-stake goal of a game - if you believed that it would be finished in a year, then you expected too much
also, follow the devs before you buy a alpha/beta stage game - no matter who the dev is :)
its always a gamble
and you know that the game is far from finished - i guess it will some more years till it's 'finished' in terms of 'out of alpha, out of beta'
@neat sluice you cant claim it on the website? ๐
try and play star citizen.... :D:D thats a game far from complete and over 10 yeasr in development
@wild dawn i had to go on the site and claim something after i upgraded it june
@neat sluice Where on the website ? ๐
@merry dagger @worthy jewel exactly :D
i joined that game as well with over a hundred bucks, because i believe in the vision of the mastermind behind the game :)
but i do not expect it to run within the next 5 years ๐
same
Tbh i think they also can look into the logs see if you got the containers and the loot aswell ๐
@wild dawn you canโt deny that response is just lazy and hasnโt read my whole thing if they said itโs impossible not to get it
but that response is from a tecsupport in the forum @fleet willow not a offical person to look into that ๐
i would've been pissed if i paid EA or some other AAA company that money and would still wait - but with tarkov, or starcitizen i know that i will be a long way, and it's not a finished product for a while still
and if people keep on complaining how 'bad/shit/crap' it is (although its marvellous, with regular bugs) then it might never get finished, as the devs only face a toxic community complaining about their hard work they put into this, EVERY day - think about it ๐
go to the eft website login go to your profile and scroll down
nothing @toxic ravine ๐
reset your account or wait for them to take care of it ๐
reset my account do you think i wanna loose all my shit ๐
did u see the second option?
@wild dawn would pretty much get you your gamma
im not looking for a gamma ๐ i got the prepare for escape so im lookin for my beta and the rest of the items ๐
@wild dawn you will loose it anyhow at the next major update to come ๐
beta is from traders
or the container name that comes with escape from tarkov edition
welll if you have nothing on you profile or in messages i would just wait and make money like you usually do.
@vivid briar yea but the wipe isnt comin soon lol ๐
hope so as well ๐
@vivid briar you know how war thunder player have been treating gajin
@fleet willow i haven't been logging in to warthunder for quite a while (1+ year) so i don't know what you are referring to? what did i miss? ๐
I think people were complaining directly to devs and some of them quit @vivid briar
Things were looking ok at top jets until they added this upgraded mig21
What is the name of the container you getting from prepare for escape edition? ๐
yeah, understandable - if i think how toxic some people can be
i saw the stream of tarkov when they did the last major patch - and i absolutely understood what they were referring too when they said 'we need vacation' ๐
but i think we're drifting off-topic here - i'll shut up as i'm not helping anyhow - except to mention to everyone complaining: stay calm, give them time, open a bugreport or contact support, RELAX its not a finished game yet
๐
Yeah I sometimes wish they would slow down s but on the content and not work thier employees to hard on constantly pumping out models and animations for new stuff
They should do what Ubisoft did with rainbow 6 and do an operation health
so when will the skill leveling or quests that need it get fixed?
How do you get the roles in discord like [EU] [Swedish] etc?
I wanna know that too
@wild dawn react in #news-setup
I did
please revert the optimization
ive been getting lower fps after the new update
my game was running fine before
but now on ALL low its getting 20-30 fps
Yeah that will be low settings for you
can someone tell me how long it takes for the support to answer?
yesterday i upgraded my version to eod an all i got is the crown on my name but no item or bigger stash
where can i get fuel from?
inventory is accessible in raid lol HELP
@slender galleon Buy it or Find it
why is my kill on PMC not registered?
after i got killed before that i killed a guy with a mosin, saw him go down and then in the menu, ZERO
why is it when i load in sometimes my screens grey
and i have to relog thus making me lose all my loot
its literally retarded
ive lost two full gear load outs becausae of it
There is not any
Flea and Jaeger 2
Hi, I've just upgraded my account and seem to have received everything except for the additional 100k reubles?
but on flea make sure you check to see if the can is actually full
i love the responses
@slender galleon You can also find it in Interchange. The Oli store in the back there's usually several cans of either blue or grey fuel
is equipping from prapor insurance returns broken for any1 else? i have to manually put the item into my stash and then equip atm
Hello Dear "Escape from Tarkov" Team ive got an Question, my Friends e-Mail Adress got Banned/blocked which is connected to his EFT account now he canยดt sign in into his Account anymore is there any Chance to get it back? ๐
I keep getting freezes when loading in, opening inventory, searching containers, and other UI-related events, but alt-tabbing away and back always unfreezes it. Any idea how I could prevent these freezes?
Can anyone help me with anti cheat failed to load. I tried to go into /Battlestate Games/EFT and ran the Uninstall.bat and Install.bat but I keep getting the error that EscapeFromTarkov_BE.exe is not an operable program. Please and thanks
I'm having problems loading. How do I fix this?
I can't play until I get this fixed ;-;
Restart your game @somber rivet
Still need help.
any help please
Tried to install the game yesterday , when it finished the download it just acted like nothing happened
Now Today After the update still the same type of errors
unable to load some file
Any Help Please.
I have to reinstall ;-;
what scope fits on the orsis T-5000
sniper rifle
was just intentionally team killed by 2 guys on factory can we get them banned?
@vivid briar
If you have video evidance, please DM @mellow tundra
Is it normal that the first time i launch the game it doesnt start up until i task mang. close it and the second time it starts normally
Playing on SSD, 8gb of ram, game works just fine, however after doing two or more raids theres a serious decrease in loading speed when joining an online raid, restarting the game fixes that and the loading times again increase the more I play without restarting, any ideas?
my friend keeps getting this issue
I can unpause and it continues, but still getting the error```
anyone had something similar?
I'm not receiving the confirmation code from email. i have checked junk mail and safe listed battle state games in my emails. Plz help
Check Spam
why is borderless windowed mode on this game always fucking up
i have checked all folders
Mmm
