#community-support

1 messages ยท Page 492 of 1

foggy cargo
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anyone else having problems with loading after exiting raids?

unkempt burrow
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Yep

foggy cargo
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had to alt + f4, but can't enter the game now

young bear
#

same

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The game gets stuck whenever you try to load

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I was in a labs run lol great game

unkempt burrow
#

Worth it buying

vivid briar
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help?

young bear
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nice game ๐Ÿ‘Œ๐Ÿฟ

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I had the same problem

hybrid furnace
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Im having the same problem

charred sapphire
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11/10

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would lose connection again

foggy cargo
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will have to wait, probably servers are overloading with ppl

nocturne raptor
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anyone know a fix for this?

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been struggling with this for ages now

signal rain
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erm... so i just finished a raid and got an error on the summary screen. lost everything?

long compass
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i love how everyone is surprised that things crash on update day. just relax, in a few hours everything will be fine

split raptor
#

i lost all my gear in raid :/

nocturne raptor
#

i cant relate

nocturne raptor
#

i cant play the game

long compass
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so you lost nothing

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keep a positive mindset .)

nocturne raptor
#

no

split raptor
#

yes sir

nocturne raptor
#

i have lost money

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as i cannot play the game

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๐Ÿ˜ฆ

split raptor
#

should work now

nocturne raptor
#

okay

eager root
#

i ordered the EoD upgrade but dit not receive the upgrade ingame

shadow mica
#

when did you order it

eager root
#

20:07

shadow mica
#

yeah it can take upto 2 days with a patch happening at the same time

teal rose
#

@nocturne raptor just hit retry every time it pops up.

dim flame
#

I upgraded my game from Left Behind to Prepare for escape and i havent been given the upgrade but it took my money and i have the receipt

native karma
#

gateway timeouts ๐Ÿ˜ฆ

shadow mica
#

@dim flame give it time it takes a bit of time

dim flame
#

@shadow mica Will do my guy

teal rose
#

Please be patient. The servers are overloaded right now and BSG is already working on it. If you still have issues tomorrow, you can try to contact support@battlestategames.com

dim flame
#

thx

nocturne raptor
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@teal rose i have tried that over 5 times and when it is done installing this file pops up

shadow mica
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use task manager to terminate it and start it back up that fixed that error for me

nocturne raptor
#

?

vivid briar
#

Once I purchase my upgrade to eod what do i need to do?

nocturne raptor
#

after you are done installing it @shadow mica

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?

vivid briar
#

I have the transactions on the right but it still says standard on the left

teal rose
#

Just wait.

vivid briar
#

Ok

nocturne raptor
#

am i doomed to a tarkovless world?

vivid briar
#

And will I be able to redeem my gift again or would I have to reset my profile?

teal rose
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Just wait.

shadow mica
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when its still installing termanite it

nocturne raptor
#

hmm

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ill try that

teal rose
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@nocturne raptor reinstall the launcher and game in C:\Program Files\ if @shadow mica's suggestion doesn't work. Make sure to create the folder BsgLauncher and EscapeFromTarkov in there before that.

nocturne raptor
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i have reinstalled the launcher every time i tried to install the game

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it hasnt worked then

teal rose
nocturne raptor
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doubt it will work now so i will try roys thing

mint beacon
#

I upgraded and got told to reset my account now been told I didnt need to do that :/ feels bad man

teal rose
#

Make sure there is no file-sync software or antivirus running that could cause issues.

vivid briar
#

Wait

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You get the items like the gift.

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Through the message system

teal rose
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Yes.

autumn steeple
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hi, i have a problem

vivid briar
#

Will I be able to reset my profile to get the gift if its on cooldown rn?

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If i have upgraded?

tame granite
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this game is so shit

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it keeps crashing and saying "ERROR ERROR ERROR ERROR ERROR"

teal rose
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@vivid briar do not reset your profile.

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It will only make it worse.

autumn steeple
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I try to sell a key to 1 million and it doesn't let me, I put it in 200k and if

mint beacon
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yup i did that

vivid briar
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Do you have enough for the tax

autumn steeple
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mmmmmmmmmmmmmmmmmmm

long compass
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lel

autumn steeple
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good point

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thnx

vivid briar
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Check the price of the tax and make sure you have enough

autumn steeple
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๐Ÿ˜‹

livid finch
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i bought the game as a gift

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where do i get the key?

vivid briar
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Email maybe

agile dawn
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my game wont let me update itself

livid finch
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not getting it

vivid briar
#

go to your profile account on the website and check the bottom right for transactions

livid finch
#

you can request a confirmation letter once in 15 min

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ok

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guess ill wait

vivid briar
#

It may have to process the transaction so yea wait

sick violet
#

is an ammo chart being worked on for this update?

tame oxide
#

I was trying to gift my friend the standard edition, and my payment went through but I can't a code or email for the code anywhere. Anyone else experienced this?

wind drift
#

has anyone get there eod yet its been half hour and havent recvied mine still

radiant ravine
#

i still cant go on offline mode on some maps

agile dawn
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can someone fucking help me i cant even update my game it wont let me i click on it and its checking all data then saying update again

radiant ravine
#

everytime i try going offline mode it crashes me

storm hinge
#

cannot find path on update, each update this happens and i close the popup it closes the whole launcher. is there any fix to this im tired of reinstalling the whole game each update i cannot even click repair

vivid briar
#

They may be getting over loaded with transactions so it may take a bit

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and offline mode is still bugged

oblique axle
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its 2019 and apperently we have mouse cursor issues fucking yikes

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what a joke

teal rose
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Offline crashes is a known bug and they are working on it. Edition upgrades as well as purchases can take a while, especially now since they just did an update.

ashen kernel
#

Hello everyone. I upgraded my game to EOD from Standard and i still dont see it in my "Pre-orders" any advises?

oblique axle
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someone tell nikkita to pull his head out of his ass and fix this shit

vivid briar
#

Probably just your computer

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Turn off any overlays

oblique axle
#

aint not overlays

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its teh game

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games full of glitches everyday you find somethng new

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feelin like cailou

fallow jay
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i was installing le game, and i paused and then closed launcher

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now is no progress

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how restart

charred sapphire
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dude

agile dawn
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@oblique axle shut up being so toxic you sign up for this it even said its in beta

robust spire
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hi! anyone else have issues opening nvidia freestyle or experience? when i do it, i get a black bar ontop om my screen..

agile dawn
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@robust spire that might be a filter

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i know theres the filter that does it

charred sapphire
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fucking lose conenction with a million ruble kit and cant reconnect

agile dawn
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sucks to be you yikes kali

smoky basin
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trying to use a standard edition code a friend gifted me from his EOD edition of the game but i receive a "Promo code not found error". It is not a trial code so i believe it is not expired but it is not working. Does anyone have any advice?

ivory sky
#

im gonna repost my support request cause I added more info:

yesterday I tried to play the game but I kept getting an error in the launcher saying something like "error downloading data". I am at work right now and can't send a screenshot but I can edit this post later
What I noticed so far: my first 2 days Tarkov kept crashing at random times and I sent some support tickets, looks like they were all accepted and fixed. I noticed that the game would crash less often if I had discord closed when launching the game and loading into a raid, opening discord after being in. On the third day I was playing no more random game crashes due to discord being open(overlay disabled always) but then I started seeing my mouse cursor in Apex(probably unrelated but worth to mention). Then the mouse cursor bug auto-fixed(I guess? I didn't change anything) but after that I can't open the launcher anymore, keep getting the same error. Maybe BattleEye from Apex is conflicting with BattleEye from Tarkov? Reinstalled the launcher and no fix as well

robust spire
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hmm. worked fine earlier today. how do i turn of x filter?

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if thats the cause

agile dawn
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ahh

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probably if u go into a diffrent game

teal rose
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@smoky basin it can take a bit. Wait 24 hours and if it still doesn't work, contact support@battlestategames.com

vivid briar
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My eod just went through on the website

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check yours

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Then it might take a client restart

tardy arch
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So, when I try to start an offline raid on any map other than Factory, the game just gets stuck in the "starting local game" timer

smoky basin
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@teal rose he bought the game several years ago and just never used the code

vivid briar
#

its probably expired then

teal rose
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^

smoky basin
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thought game codes didnt have ?expirations

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just trials

teal rose
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Codes you get at christmas expire after a few weeks or months.

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As in, you can't activate them anymore after some months.

robust spire
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i struggle to see how a filter suddenly results in a black bar in both experience and freestyle. its a bit odd that black bar is identical

teal rose
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I'm not using any of that (AMD here), but I guess you can try to do an integrity check and reinstall your driver and nvidia software.

tardy arch
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So, when I try to start an offline raid on any map other than Factory, the game just gets stuck in the "starting local game" timer

teal rose
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Known bug.

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Devs are working on it.

tardy arch
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ok

robust spire
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maybe, hoping to confirm it works for someone else first. i played before patch, it was nice and dandy then. now, first startup after patch i get this issue out of the blue xD

fallow jay
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how restart install

teal rose
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You can't, sadly.

delicate mason
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Just help with the server but I canโ€™t get the rest of the tags or anything in general

fallow jay
#

u wut

teal rose
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If your launcher crashed, you need to restart.

ivory sky
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I mean technically you can restart by uninstalling the launcher, deleting all related files and folders and then installing again

fallow jay
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didnt crash

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i closed it

chilly steeple
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I just accepted my 3 flash drives from my intelligence center but they arent in my inventory

agile dawn
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yo @teal rose i cant upgrade my game it keeps saying update when i click it it just resets it loads a bit then says again to update

fallow jay
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i paused it before hand as well

teal rose
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You need to restart the installation, sadly.

agile dawn
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?

fallow jay
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oh ok

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sad

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thank you

ivory sky
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asks how to restart the installation
"you can't, sorry"
"you need to restart the installation"

ok..

agile dawn
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yo someone i cant upgrade my game it keeps saying update when i click it it just resets it loads a bit then says again to update

fallow jay
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@teal rose can they not see my messages?

teal rose
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@agile dawn close your launcher and run this script once. You need to log in again after that and set the path to your game installation. It should do an integrity check and update the game.

ivory sky
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love the batch name

robust spire
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can anyone here tell me if freestyle works?

lavish vortex
#

Was the ALT + LMB changed?

vivid briar
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wherer do i get the killer quest?

teal rose
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Pretty sure it's a ragman quest.

vivid briar
#

yeah which requirements do i need to get the quest

hexed pendant
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i cant get into an offline raid

dawn ginkgo
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offline mode is broken @hexed pendant

gaunt karma
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Hi i have a free standard edition code, tried giving to my friend but it says its not found, any ideas?

agile dawn
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its not working rn

gaunt karma
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ah

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thanks

teal rose
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@gaunt karma when did you get the code?

agile dawn
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i think they will fix it in the future

gaunt karma
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no idea, when they gave the trials and the two codes out

teal rose
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They already expired then.

agile dawn
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virazy its still not working

gaunt karma
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damn ok thanks for letting me know

teal rose
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Did you try to reinstall your launcher yet? @agile dawn

agile dawn
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the launcher?

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fuck sake

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yea ima do it in a sec

small birch
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I keep getting the issue Game update handling error, Could not find a part of the path.
The file path is correct, and repair doesn't work.

teal rose
#

When exactly does it pop up?

agile dawn
#

virazy what do i delete what data

teal rose
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Go into your control panel > programs and features and uninstall the bsg launcher.

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After that run the script I sent you again.

agile dawn
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can you go into dms for a sec virazy

teal rose
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And download and install the launcher again from the website.

small birch
#

god this is the shittiest launcher

rugged igloo
#

Who would I talk to about a way to 'fix' offline mode? I found it accidently. but I don't know where to report it

teal rose
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It's a known issues.

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The devs are already working on it.

rugged igloo
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No....I found a way to make it work

slow orbit
#

Hi, When I try and launch the game it says: The application was unable to start correctly (0xc000009a). Click OK to close the application

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Any ideas?

teal rose
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Try to do an integrity check using the launcher.

agile dawn
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finaly

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thanks mate @teal rose

arctic walrus
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Hello!! for some reason I cant run some maps. Get crashes at the end of the loading screen. But game runs smooth in maps like woods or factory. Is there anything I can do to fix it?

slow orbit
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Was that fix for me Virazy?

teal rose
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Yes.

agile dawn
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yes

slow orbit
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Thank you

arctic walrus
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you got nothing for me*

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?*

agile dawn
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offline is broken

clear breach
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uh I can't put a stock on my RSASS is this related to the new update or?

teal rose
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@arctic walrus Doing an integrity check can't hurt in general.

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What are your specs?

arctic walrus
#

hmm already did that actually but can do one more for ya

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1060ti i5 3something 8gigaram

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and got enough space

dawn ginkgo
#

what graphics settings are you running at

teal rose
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Turn on the auto ram cleaner and make sure there is not much running in the background.

arctic walrus
#

texture high shadow mid

teal rose
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8GB are pretty low for EFT and many people have issues with 8GB actually.

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Try to keep your settings low in general.

dawn ginkgo
#

i have a 1660 ti and ryzen 7 1700x and i can run this game at max settings ez

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might be your ram then

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ive got 16 gb

arctic walrus
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Im thinking the same

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lowered the settings lets see whats gonna happen

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thanks for your precious time guys. I really apreciate it

fallow jay
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anyone know what this does?

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how to stop

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it seems fine as soon as i click retry

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but since it keeps coming up it means i have to stay at my desk else the download stops lol

clear breach
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probably something dealing with administration

teal rose
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Yeah just hit retry every time it pops up.

clear breach
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since it says unable to read data could be something dealing with that

fallow jay
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gonna have to set up a macro for over night then lol

clear breach
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maybe it needs to be read and edit but it's only read

teal rose
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Some people used autoclickers in the past to download it over night.

fallow jay
#

yup

clear breach
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gotta do what you gotta do

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lol

brisk basalt
#

@teal rose wont he get banned for that?

clear breach
#

no

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he's not in game using an auto clicker

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it's in the launcher which isn't included with in game rules

brisk basalt
#

eh fair enough

vivid briar
#

Offline not working

teal rose
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Known bug.

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Devs are working on it.

ashen kernel
#

Hi there, i was unable to send a message via bug report i would need some assistance. Its kinda urgent ๐Ÿ˜„

slow orbit
#

Im still getting the boot error Vir, any other ideas?

ashen kernel
#

I lost a backpack with over 5m in it due to server freeze 20 minutes ago can someone DM me so we can discuss this?

vivid briar
#

Just succesfully returned from SCAV raid and got back ONLY items from the beginnig of raid. Empty backpack and saiga with 2 full mags :/

native karma
#

my profile isn't laoding ๐Ÿ˜ฆ

flint helm
#

servers are dead

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again

native karma
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fuuuuck

flint helm
#

as always

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on bigger updates

native karma
#

this is bullshit

flint helm
native karma
#

I bet I lost all my progress on the raid ๐Ÿ˜ฆ

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I was doing a quest...

flint helm
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yep

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F

vivid briar
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Cool

glass pier
#

i bet you did too. maybe you should wait until after beta? :D

vivid briar
#

one of best scav raids go fuck itself

native karma
#

@glass pier right? xD

native karma
#

F

vivid briar
#

f

lucid thorn
#

Hello
I bought the game but there is no download option on profile...

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does it take time?

teal rose
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@lucid thorn it can take a few minutes. Just be patient.

glass pier
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@lucid thorn it does take time, today is particularly bad because they're releasing updates

vivid briar
#

no use of downloading rn servers a down

dawn ginkgo
#

you might need to wait about 10 mins to get the email with the download link

livid finch
#

can you guys getin the server atm?

vivid briar
#

^ dead

dawn ginkgo
#

nope servers are down

dull oar
#

No they're fucked

glass pier
#

servers just crashed, it seems, be patient

livid finch
#

riiip

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ok

vital tree
#

Servers are fuckin dead

glass pier
#

go take a break, get some food

vivid briar
#

big oof

livid finch
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but i didnt play at all today

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yet

glass pier
#

heh, maybe my recent death wont hit the servers ^_^

silver dawn
#

fix

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game

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how

tardy arch
#

fix your ||micropenis||

silver dawn
#

is a game

cold stirrup
#

Hey

tardy arch
#

It's in beta.

cold stirrup
#

I have a question about the sale

tardy arch
#

Run it

cold stirrup
#

They said there were discounts if you buy multiple copies but it doesnโ€™t include the 25% discount on each one, is this intended

native karma
#

they want mohnez

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ofc it is intended

tardy arch
#

A company needs money to operate?????

cold stirrup
#

It doesnโ€™t make sense lol

tardy arch
#

Yeah

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discounts don't stack

cold stirrup
#

Canโ€™t I just buy 3 gifts separately

tardy arch
#

You could

cold stirrup
#

Then whatโ€™s the point lol

vivid briar
#

authorization error occured

cold stirrup
#

So is it actually intended or not

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If it is then thatโ€™s a weird sale

vivid briar
#

infinite profile data loading

cold stirrup
#

@vivid briar servers are down

tardy arch
#

It would be a weirder sale from a marketing standpoint if the discounts stacked

cold stirrup
#

Not really

vivid briar
#

I just killed scav boss and 2 of his minions + some normal scavs on reserve my friend killed one minion and 2 normal scavs we got no EXP and the log told us we didnt even shoot nor loot... oh ofc I forgot to tell you then we got blacked legs when only our torso was visible...

worthy jewel
#

yeah, i just wanted said that

tardy arch
#

Go to Walmart and see if discounts stack

worthy jewel
#

no point in buying 2 or more copiesi

cold stirrup
#

Iโ€™m buying for friends

worthy jewel
#

it's cheaper buying separate

cold stirrup
#

Yeah thatโ€™s what I donโ€™t get lol

tardy arch
#

Buy it separately.

wild dawn
#

Hey, i just upgraded from one edition to a better one just before the servers went "off" and i didnt get the edition! do anyone know who to contact about this? ๐Ÿ™‚

long compass
#

j u s t w a i t

median helm
#

aw shucks looks like my gear is gone ๐Ÿ˜ฆ

tardy arch
#

Wipe?

wild dawn
#

Just wait @long compass ? i asked who to ask if the problem still there ๐Ÿ™‚

long compass
#

there is currently a patch happening

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its related to that

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the mods will tell you the same thing

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if not open up a ticket

wild dawn
#

We just updated the game ๐Ÿ˜› and patched it

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comin one more?

long compass
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and its bugged af

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so they are working on that

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if you are impatient

tardy arch
#

At least it isn't Siege where devs release a patch for one thing and it breaks another, completely unrelated thing

long compass
#

open a support ticket

wild dawn
#

Nah im not impatient was just a question who to contact if the problem still there ๐Ÿ™‚ i cant know for sure atm cuz of the servers ๐Ÿ™‚

tardy arch
#

There's a support tab on the website

wild dawn
#

Thanks @tardy arch for the answer i was looking for ๐Ÿ˜›

dull oar
#

Server's seem to be back up

wild dawn
#

Yea and didnt get my upgraded edition feelsgoodman -.-

vivid briar
#

DOES UR GAME WORK?

tardy arch
#

@uncut briar I forgot what your question was

uncut briar
#

offline mode broken

tardy arch
#

Oh. Known bug. I have the same thing. Devs are working on it. Bugs are bitches

uncut briar
#

alright

tardy arch
#

Try it on Factory. It usually works for me

uncut briar
#

nope

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i was trying factory

tardy arch
#

Oh. Huh

uncut briar
#

does not matter i guess

tardy arch
#

It might be an arbitrary bug and that's why it's a massive thorn in their side

indigo hearth
#

I just upgraded the game 5 min ago to eod edition, and it hasnt gone through yet, do I have to reset my profile?

wild dawn
#

same here @indigo hearth

teal rose
#

No.

edgy peak
#

nice, start scav raid, enter, freeze screen -->10 second, get shot, insert coin. gg

teal rose
#

Just wait.

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It can take a while.

indigo hearth
#

Okay

wild dawn
#

@teal rose really? ๐Ÿ™‚ i was scared i needed to go tru support and open a ticket

tardy arch
#

@edgy peak it is a beta. these things will happen.

wild dawn
#

Got a Reciept for the upgrade so i can be calm i quess ๐Ÿ˜›

indigo hearth
#

@wild dawn the xsolla receipt right?

wild dawn
#

yea

indigo hearth
#

Same

wild dawn
#

Think they got lot of problems atm but paypal took my money but i think we gonna get the upgrades ๐Ÿ˜›

teal rose
#

Yes, you will get everything.

wild dawn
#

if not just open a ticket on support but support page is crashed ๐Ÿ™‚

teal rose
#

You just need to wait.

slow orbit
#

@teal rose I tried the integrity check and there was no luck there, any other tips? I cleared cache, anything else to try before fresh install?

teal rose
#

If you still don't have it after a day, you can try to contact support@battlestategames.com

slow orbit
#

Its stopping when trying to access opengl32.dll

wild dawn
#

Okey i upgraded yestoday got it instantly thats why i was currious why didnt work now but i quess it has to do with the problems with the game overall atm?@teal rose

teal rose
#

@slow orbit check your drivers and try sfc /scannow in an admin console.

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Or wait.

slow orbit
#

wait?

teal rose
#

Is it a small BattlEye window that pops up?

slow orbit
#

Yea, lemme double check 1 moment

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Yea battle eye window followed by application error

teal rose
vivid briar
#

Heya! just noticed that i can't seem to alt-click my items from insurance?

slow orbit
#

Ahh, I had reshade before, will that be what it is?

teal rose
#

Yes.

formal dagger
#

@vivid briar
It may just be because of the server issues at the moment.

vivid briar
#

alrighty

slow orbit
#

Is it a back ground batch file?

vivid briar
#

should i return here if this remains?

slow orbit
#

Thats done the trick, nice one thank fella

formal dagger
#

Give it a few hours at least, at most wait until tomorrow, but yes.

vivid briar
#

okay, thanks

slow orbit
#

Just to confirm, is reshade dev supported?

teal rose
#

Reshade is blocked.

slow orbit
#

Got it

formal dagger
#

@slow orbit
BSG does plan to impliment their own color filters, but that will take some time on their end.

vivid briar
#

also Kaminsky, while i'm here, is there any way to change the textures back on the 7,62x39?

nocturne raptor
#

how long does it usually take to get support after you send in a request?

slow orbit
#

Thats fine, I only used it to change add a little colour to the environment, I can play without it no problem ๐Ÿ™‚

ocean glen
#

Hey, I just bought the game and now it gives me a little box on the bottom right of my screen just saying your transactions with the game under it but no download. Any ideas on how to actually download the game?

hexed lichen
#

idk if its the update or the new players but i'm having way more issues trying to play today

formal dagger
#

Servers are having issues at the moment, give them some time to settled.

ocean glen
#

Im just trying to find the download at this point

waxen axle
#

I am here for the same question. @ocean glen The download should show up in your profile when it is processed. But I have been waiting for 40 minutes and nothing yet

ocean glen
#

^

stuck cypress
#

@ocean glen Im having this exact problem

formal dagger
#

@vivid briar
I'm afraid not.

@ocean glen @stuck cypress @waxen axle
Have you recived your Xsolla recipt and 'Welcome to Tarkov' Emails.?

stuck cypress
#

Yep

ocean glen
#

Not yet

stuck cypress
#

This is what i see if i click the envelope

waxen axle
#

I have an xsolla reciept. It arrived 42 minutes ago.

stuck cypress
#

Ive gotten my Xsolla receipt

agile dawn
#

why cant i heal lmao

formal dagger
#

Alright, the servers are imploding in on themselves at the moment, give your purchase some time to process.

ocean glen
#

So just wait for the email to come through?

formal dagger
#

I'm afraid that's the only option at the moment.

ocean glen
#

Okie doke

waxen axle
#

mine just now showed up

stuck cypress
#

Oh same!

#

I just got the email

waxen axle
#

I should have waited 2 more minutes I guess. LOL

formal dagger
#

I also wouldn't advise playing for a little bit

waxen axle
#

Ok. Message received.

formal dagger
#

It wouldn't be the best experiance with all the lag

boreal apex
#

Help, Im not receiving the confirmation email. Its been four days since i started trying to login in another pc, and i cant change the email, the password and i cant check the security settings.

ocean glen
#

Im getting a different notification when I hit the envelope now

#

so hopefully its a sign

#

aha!

formal dagger
#

@boreal apex
What's your Email service?

ocean glen
#

Got the install button now

waxen axle
#

Let's give the devs time to get things flat and then I will go have some, from what I can tell, some incredibly frustrating fun. (My favorite)

boreal apex
#

gmail

ocean glen
#

@formal dagger Thank you for keeping up with us!

formal dagger
#

Hmm. Strange.

stuck cypress
#

@waxen axle haha me too, lets hope we don't die too many times ๐Ÿ˜„

formal dagger
#

@ocean glen
Not a problem at all. It's a bit of a stressful time for everyone at the moment.

lime ermine
#

Okay so im banned from fourms lol, idk about the game

formal dagger
#

Hopefully you three Enjoy the game, atleast once it stablizes.

boreal apex
#

i have the game for a year and the las message from battlestate was on dec. 12

formal dagger
#

@boreal apex
Please send an E-mail to support@battlestategames.com from your Gmail describing the issue.

small birch
#

I keep getting the issue Game update handling error, Could not find a part of the path.
The file path is correct, and repair doesn't work.

formal dagger
boreal apex
#

okay, how much time i have to wait for a reply? i sent an email 3 days ago and i still dont have a answer

lime ermine
#

i jus wanna know why i got banned sad

boreal apex
#

i just want to have a solution before the sales end and your well deserve holidays starts

lime ermine
#

I also have another question, what can we hdd users do to load in faster lol. Takes 5 - 10 mins to load and then no time to loot. No money for the ssd atm

waxen axle
#

@lime ermine 1. Save Money 2. It's 2020, get rid of all moving parts in your PC ๐Ÿ™‚

indigo hearth
#

i got my upgrade thanks to the mods for the support

stuck cypress
#

Why is my download capped to 3mbs?

formal dagger
#

@boreal apex
I'm afraid there isn't a set time, however if you send multiple E-mails you're pushed to the back of the line. I once heard the support staffer say 5 buisiness days +/-, but their also going on holiday starting the 1st.

lime ermine
#

thats very true sonic lol

boreal apex
#

oh, so i just have to wait?. Ill try firefox or something (now im with chrome), but i dont even get the confirmation of the transaction, geting a message of the page that the email was succefully sent. Im scared.

formal dagger
#

@boreal apex
What are you trying to get confirmation for exactly?

exotic pond
#

for some reason i cant start a local match

formal dagger
#

Offline is a little bork'd at the moment.

exotic pond
#

okay

#

ty

nocturne raptor
fleet willow
#

have you tried the retry

nocturne raptor
#

yes

boreal apex
#

The thing is that i can eneter my profile bc google keeps me loged in my laptop or something, and on the page of my profile, below "my transaccions" i have "EFT Standard Edition" with a mail sign

brisk basalt
#

LMao

nocturne raptor
fleet willow
#

oh i had that once turned of my anti virus and it worked

nocturne raptor
#

hmm

boreal apex
#

that probably means that i can receive any emails from battlestate, being the las one dec. 12 about a creation of a support request about a crash in the game

#

ah, i think i misunderstood your last question, the confirmation email that i dont get is the double verification, for login and modify information on my acount

stuck cypress
#

Any idea why my download of the game is cappeed at 3mbs?

#

I have it set to unlimiited

spice nimbus
gloomy stirrup
#

My game is taking forever to match

fleet willow
#

just found a hk so threw my 4x on it

wild dawn
#

I upgraded to prepare for escape edition why didnt i get the upgraded container ? ๐Ÿ™‚

fringe maple
#

did u jsut buy it?

wild dawn
#

I got guns and so on but no container?

boreal apex
#

please, if you know something more @ me, ill check this chat

waxen harbor
#

Hello, after update, im getting random (2-10 sec interwals) auto minimase game when in full screen mode. before update all was o.k.

strong harness
#

Hey guys i cant get any sound in eft

fair kindle
#

f I want to know the value of things where should I look? I use eft-loot.com but I don't know if it's up to date. Should I just look at in game traders?

steady obsidian
#

This weapon lost it's stock after update and if I try to put a stock in it, error show up and moves me to main menu

brisk basalt
#

lol

steady obsidian
strong harness
#

like my pc cant detect cant any sound after the new update, can anyone help ples

tardy arch
#

validate files

#

clear cache

#

clear temp folder

strong harness
#

... how

tardy arch
#

Dropdown menu in the top right corner of the launcher client

steady obsidian
#

actually it didn't lol

#

the error came up again

tardy arch
#

The clear temp folder is in Settings

steady obsidian
#

the stock is still F up

tardy arch
#

Verify integrity

sweet lotus
#

i was in raid game crash, try to open game launcher doesn't work nothing happen, uninstalle the game

gloomy stirrup
#

THE QUEUE TIMES ARE TO LONG

strong harness
#

@tardy arch didn't work mate

tardy arch
#

All of them?

sweet lotus
#

i was in raid game crash, try to open game launcher doesn't work nothing happen, uninstall the game, installer game launcher when the windows for select language appears it close all the time juste after

strong harness
#

yeah all

tardy arch
#

Ok. Try repeating those and then restart your system without relaunching the game.

#

Coch, verify integrity. If you have to, do it manually

marsh shale
#

so i just did an upgrade to the darkness edition but my profile still has standard edtion

strong harness
#

@tardy arch ayyy it work'd

#

tahnks bro

#

thanks

marsh shale
#

?

#

k nvm got it

white vine
#

offline raids are broken I believe

vivid briar
#

Uhm im stuck in inventory and cant close it

white vine
#

trying to do offline rreserve to test out new guns but it does not load me into map and I have to close down the entire app to go back to main menu

obsidian hearth
#

Offline is broken atm

south glacier
#

So My friend bought me tarkov a whole ago he from Europe and I'm in the USA I want to buy EOD but it won't let me because my region is EU when I'm USA so is there any way to change my region to US so I can buy EOD or do I need a VPN at this point???

formal dagger
#

@south glacier
EU just means region unlocked, it doesn't mean you're stuck in Europe,

south glacier
#

Oh

#

I get this

thin sphinx
south glacier
#

Then for some reason It won't let me get it

formal dagger
#

Huh. That's bizzare. There shouldn't be any problems.

thin sphinx
#

and what about mine?

formal dagger
#

As for yours, that's honestly the first time i've seen that error.

south glacier
#

After I hit pay now

thin sphinx
formal dagger
#

@south glacier
What're you trying to buy the game with?

@thin sphinx
I mean, it's about as nice as having a disease named after you. I'd suggest closing your AV and trying again.

south glacier
#

USD

formal dagger
#

No, payment option.

south glacier
#

It says that but when I put in my card info it switches to USD

formal dagger
#

Ok, so you're trying to buy with a debit card?

south glacier
#

Yeah

formal dagger
#

Please contact your bank and let them know you're making the purchase.

south glacier
#

Ok

thin sphinx
#

restarting my pc fixed it @formal dagger

brazen island
#

i have this glitch where i cant move anything in my stash

#

i get an error and it goes back to where it was

nocturne raptor
#

been struggling with this for days

shrewd glen
#

Im having trouble with offline games I belive something happended when working on the update that messed up offline matching I am no logner able to get into any games along with many other people.

nocturne raptor
vivid briar
#

@shrewd glen loading

white vine
#

is the new VPO any good?

blissful ravine
#

my game still wont launch

kind echo
#

every time i put my rsass together it errors out and undoes anything i just did

#

can someone help me figure out if this is a bug i can fix or if i just gotta wait for an update

south ledge
#

Anyone having issues with the game randomly freezing for a second while in a raid?

heady moon
#

cant even get into a raid bro.

kind echo
#

nevermind i just had to restart 4 times

quartz flint
#

Why bgs still dont care about stuck in awaiting sesion start. They said this will be fixed to the end of 2k19 and did nothing

heady moon
#

f this back to reddead2 for me i got be stuff todo than stare at a loading screen.

fallow jay
#

hey does anyone have a screenshot of the full launcher with the user action required button up? i want to know where to set up my auto clicker so i can download over night.thanks

quartz flint
#

This game srlsy going to be crap like a dayz

frigid minnow
#

My game keeps freezing every time I try to launch it, anyone know a fix?

blissful ravine
#

mine keeps doing the same thing

frigid minnow
#

I spent a hundred bucks on the game like a week ago and imma be pretty pissed if I can't even play it

vivid briar
#

Anyone having the issue where ALT + Left clicking wont equip items ?
insurance wont let me equip ANYTHING
really annoying

#

I can ALT click armored rigs yet not helmets
i cant alt click ANYTHING from my insurance onto my character

#

@vivid briar @shadow cliff if you know anything

modest ledge
#

My buddy's client still doesn't have audio.

#

Whenever he boots the game up, he cannot hear the game. I know a few guys had this issue on here.

thick olive
#

Ok, is there some flea market bug? I just lost 3 mill in tax when it said only 30k

distant pine
#

anyone know this error??

frigid minnow
#

anyone else notice that this entire chat is just people asking for help and no one getting it?

distant pine
#

ye lol

frigid minnow
#

I love eft support

distant pine
#

eft support whats that??

frigid minnow
#

escape from tarkov support

distant pine
#

i know lol i said it like a joke

frigid minnow
#

oh im fucking dumb

distant pine
#

haha

#

sarcamism is bad humor though

boreal apex
#

does the eft-modmail work? xd

frigid minnow
#

nope

quartz light
#

constantly losing connection on my pmc not sure why

lethal root
#

go comment and like to help a brother out

frigid minnow
#

bruh this is a support chat not a self promo chat

thick olive
#

I submitted a support ticket, does BSG usually fix issues like the flea market taking to much in tax over what it says?

lethal root
#

yea your supporting me if u watch it

#

so it kinda is but my bad

nocturne raptor
jolly moon
#

Is offline mode still broken

vivid briar
#

servers back up yet?

#

nvm

uncut briar
#

local game sstarting

gritty swan
#

Hello since today's update my game now has white boxes instead of rendering. I upgraded to the newest graphic drivers and even reverted back to the old ones to see if the drivers were the problem. I have a Nvidia Quadro P4000 and the game was perfect until todays patch. I have a screenshot if needed.

uncut briar
#

show

#

also what do you do with that card? Proffesional work? What type? Just curious

verbal turret
#

cant join a fucking raid without it crashing every app i have open anyone else?

#

i just lost a fucking labs kit to this shit

boreal inlet
#

so games bugs out

#

have to relog

#

and lose all my gear

#

bc of it

cobalt kiln
#

Sao Paulo server keeps disconnecting

#

It seems Sao Paulo is unplayable right now

#

Disconnecting every few minutes

versed nimbus
#

I don;t know what this means and I'd like some help to know whats up?

#

I've already restarted the installaton because of this issue and I don't wanna restart it a third time

formal dagger
#

@versed nimbus
It's usually caused when your AV is scanning the downloaded files, disable your AV and press Retry.

versed nimbus
#

Okay, thanks

#

Disabled my antivirus, didn't work.

quartz light
#

can not stay connected to a game, constantly losing connection

formal dagger
#

@versed nimbus
Is there anything else on your system that could be scanning or otherwise looking at the files?

@quartz light
What's your region and ISP?

versed nimbus
#

It's my in built antivirus, but idk how I can disable it.

#

it's not picking up the thing as a threat file or anything like that.

quartz light
#

NA, where do i find the ISP

formal dagger
#

@quartz light
Well, who do you get your internet from?

@versed nimbus
What's the exact AV? Is it just like Windows Defender?

versed nimbus
#

It's windows security

quartz light
#

comcast

worthy needle
#

help the site is asking me to "Enter verification code" to complete auth. but it is not sending me the email.

quartz light
#

check your junk

#

it always ends up in there for me

worthy needle
#

yeah it is not there.

formal dagger
#

@versed nimbus
Try adding BSG Launcher to the list of excepted programs on Windows Sec.

versed nimbus
#

Aite

#

idk hwo to do that tho sos

sharp canyon
#

where would we report hacking or asking for some help with a situation I guess

#

I just recorded the last few minutes of gameplay so I can share what happened, just real strange

fallow citrus
#

so is offline not working at all or is it just PVE offline that's not working??

verbal turret
#

is there any fix coming out for constant crashing as soon as you load into raid?

vivid briar
#

i cant launch my game, is that because of PVE being offline ?

drowsy jacinth
#

@mellow tundra help

unreal summit
#

@mellow tundra

#

HELP

shadow brook
#

If you could read... You would notice it says under that "person"... "Message me for help!"

drowsy jacinth
#

@shadow brook fuck u retard idiot'

#

sorry

shadow brook
#

Uh huh

unreal summit
#

Haha

#

anyone else can help me or something

still oxide
#

is there a way to get tarkov key as a streamer? ๐Ÿ™‚

cobalt kiln
sage pumice
#

where do i report on a hacker ??

elfin copper
#

I want to report a bug:
I was delivering 2 backpacks for the quest Friend from the West - Part 1,
And a backpack full of loots (inside 6 other backpacks) vanished!
Is there something that can be done in order to receive what I lost?

violet creek
#

Why haven't I received the mail about the container?
All my containers were in the case, and now I've used Alpha for 3 days.
I want my Kappa, Gamma and Epsilon back.

#

@elfin copper That is not a bug.

novel dirge
#

yeah, when buying it, it doesnt accept any sort of payment atm

violet creek
#

This is a long-standing problem. When we were at the flea market, we could see that the containers with items in them were gray.

#

But in the quests interface, they are committable, a mistake many players make.

novel dirge
#

When you buy the game, and the payment doesnt go through. We contact XSolla or try again later.

#

And so far, I have no response, period

violet creek
#

Have you tried to mail them or create a support?

novel dirge
violet creek
#

Xsolla has online customer service

#

You should be able to see it directly from the payment screen

novel dirge
#

i cant paste pictures of the problem

violet creek
#

Your money has been deducted, hasn't it?

novel dirge
#

no sir

violet creek
#

Then why don't you try again? I thought you had spent money but didn't get the game.

novel dirge
#

I tried 6 times

#

in the past 12 hours

violet creek
#

Can you show me any error messages?

novel dirge
#

i can dm them to you

surreal cairn
#

FIX DOORS BEING BUGGY MEANING CANT SEE IF THEY R OPEN OR CLOSED

novel dirge
#

Where do I download the launcher?

#

anyone?

formal dagger
#

@novel dirge
There should be a download link in on your Profile page.

novel dirge
#

Got it, sir!. Thank you โค๏ธ

vivid briar
#

ayy so i got an insurance return and when i put everything in my inventory and press ok it came up with an error message saying "bad owner parameters" and then it deleted all my stuff from my intentory and said i already recieved the insurance dump.

timid glacier
#

i escaped a raid and its still saying im in raid despite trying to reconnect and saying theres a server error and after restarting the game a couple times. is there a way to fix this without losing the loot i got from the raid?

gusty horizon
#

does anyone know why Tarkov closes a couple of applications when it starts? (Dropbox, Samsung Magician, it also hides Nvidia control panel icon)

#

it's kind of annoying

vivid briar
#

My friend is crashing when loading into interchange

#

factory works

#

not interchange

#

Is offline mode not working?

supple rock
#

It is for me

vivid briar
#

nedd support

long compass
#

with?

vivid briar
#

i buy upgrade but i dont have it

long compass
#

wait a bit

#

sometimes it takes time

vivid briar
#

k

unreal summit
#

Uhh support yall

#

So I'm from SEA and why does Singapore got a ping of 240 while USA Seattle is on 160 for me? I use to have 80 ping for singapore back then

analog shard
#

After rebinding my quick reload to another key my PMC still drops mags on the floor

lethal root
#

guys come support and come bye the stream

analog shard
#

I currently have it set to double tap "P" and somehow i keep dropping the mags

formal dagger
#

@lethal root
Please don't advertise on here.

stiff shuttle
#

So i had a member of my discord community submit a support ticket on website about how he upgraded to EOD and only got the items and stash upgrade but no Gamma container. Support told that there was no way that was possible. However, he screenshared to me the issue and its clearly there. What's his next step ?

marble jolt
#

Hello, someone could help me, I would like to connect to the EFT site but it asks me to enter the security code by email except that I never receive the email! Please thank you in advance

hoary mason
#

I just got out of factory as a scav with a labs key card and it said my character was still ingame when i extracted after moving all the loot into my invo

#

will it reverse or did i just lose all of that

#

what is this sheit

#

<@&551452465233657859>

#

hello?

#

lol

#

change the email if you can jmud

#

and then change it back

marble jolt
#

I can't change my email if I can't connect to the account ^^

hoary mason
#

how long have you been waiting for the email

marble jolt
#

3d

hoary mason
#

3days?

marble jolt
#

y

hoary mason
#

damn

#

idk then man look online if you havent

marble jolt
#

i retry but this server is dead i think

formal dagger
#

@marble jolt
Please E-mail Support@battlestategames.com for support.
Also the servers not dead, just a majority of the mod team and NA or have work in the EU, so they'll be unavalible for some time.

@hoary mason
It's very much gone unless you're still at the screen. If it happens again, move some of your scavs items over and hit next to go to the next screen, then go back and forth between the two screens while moving stuff arounds. It's not a 100% reliable fix, but you'll occasionally get your stuff back.

#

Keep in mind, please only E-mail them once, the more you E-mail them the further back in the line you get pushed.

hoary mason
#

ight yeh its gone

#

thanks tho

#

i hate it clipped

#

have

marble jolt
#

okay thanks i stay AFk in my computer to receive this mail . . .

hoary mason
#

and it happened right after i clicked next to get to the main menu

ashen silo
#

Gawd damn this game is so frustrating

hoary mason
#

Ok i just did a scav run right after i lost all that shit got a 185k key and a bunch more shit

#

ahha the game knows!!!

#

someone knew...

#

the guy i killed is pissed

tepid glen
#

im currently having an issue regarding kappa container.. used to have my ammo case inside it however i just logged in and it disappeared anyone know what happened? also i cannot place any items on the spot where my ammo case used to be cuz i get an error please help me

pseudo birch
#

So, I just had a scav run, I survived, Transferred items to my stash, then after I hit next, I got a "Backend Error". Is there anything that can be done about this?

atomic tundra
#

what does pve not working mean

#

like no scavs?

urban basalt
lucid grail
#

hello can i ask something about buying tarkov here?

lethal shard
#

sure can try to help

lucid grail
#

ok

#

so

#

im trying to buy the game but some stuff isnt working out

#

this might sound weird but i'm using a bath and body works gift card to buy the game and it says theres not enough money

#

can isend a picture?

#

i send*

lethal shard
#

wtf is that gift card?

lucid grail
#

huh?

#

the company bath and body works it excapts it for some reason

#

and i live near one so i used that payment method

lethal shard
#

i never seen anyone buying stuff online with gift card that is for a different kind of business

lucid grail
#

well the website said it was fine

#

and it accpted the card so..

south ledge
#

Does anyone get random freezes in game while in raid?

lethal shard
#

idk u might want to write about this as official support ticket, this is but a discord.

lucid grail
#

i did but they wont reply

#

at all

lethal shard
#

F

lucid grail
#

i've sent a ticket and texted them like 5 times but theres no answer

#

so you can't help?

#

it's fine if you can't

potent sphinx
#

Can't add reaction to the setup chat. Is there something i'm missing?

sour galleon
#

So I cant play offline at all? Not even with no pve?

thick flax
#

Anyone has any idea why a specific server has a ping a lot higher then what is supposed to have?

#

Or where to ask those kind of questions?

plush glade
#

Bought the game yesterday, but because of the very slow download speeds right now I still cant play ... getting only about 200kb/s download speed. Also tried downloading the game from the cdn through my browser and also get the same speed.

vital knoll
#

Anyoneโ€™s updater taking forever with slow download speeds?

unreal summit
#

Does anyone found a sweet spot for a ryzen cpu like an fps never dips below 60?

#

I have a ryzen 5 3600 and rtx 2060 and my frames are really bad

lethal shard
#

uh i get 50-75 fps depending what's my settings like i play on r5 1600 and 1660ti in 1440p with 75hz screen

#

turning ffx or TAA on reduces frames by 10-15 fps lol

#

my r5-1600 is ocd to 4.0 ghz daily oc

sour galleon
#

Is the offline problem fixed yet?

fossil bloom
#

nope

unreal summit
#

@lethal shard so its good to turn them off?

fleet willow
wild dawn
#

So i upgraded from left behind to prepare for escape yestoday i got like 2 items from the upgrade and not the most importent thing the container! anyone know what to do? ๐Ÿ™‚

vivid briar
#

I've had an issue this entire wipe that makes my game freeze every now and then, making me run in place for others. sadly this happens mostly when i'm about to get shot

#

also, yes the alt-clicking from insurance still doesn't work

lethal shard
#

@wild dawn dont u have to get eod to get the big container?

wild dawn
#

Nah you get beta container from prepare escape from the tarkov and the gamma from EOD :/

lethal shard
#

ye that's what i meant

wild dawn
#

yea and i upgraded to escape from tarkov but didnt get 400k roubies and didnt get the container and guns and so on only a pp 19

#

so dont know what to do tbh

serene pelican
#

my dudes, you can peak closed doors if your FOV is above 90

#

utilize FeelsOkayMan

sonic apex
#

Guys If I set HDR 0 at local.ini is that make any diffrence?

fleet willow
#

they seem to think we are all telling lies to get another gamma

wild dawn
#

im not looking for gamma container im trying to get my stuff for the upgrade? the seem to think we lying? what?

fleet willow
#

Well me and other people who upgraded edition havenโ€™t got our container we only got the items and they think we are telling lies so we can have two containers

#

Login to see it

#

they only seem to care about issues when enough people are having them

teal rose
#

Just wait, it can take a while. If it takes more than 24 hours, try to contact support@battlestategames.com and restart your game and launcher every now and then.

wild dawn
#

@teal rose But i got the edition upgrade the stash space but like only few items and not the container and so on ๐Ÿ™‚ stoped playing 1am and its 14:09pm now

#

but didnt get all the items ๐Ÿ™‚

teal rose
#

Contact support@battlestategames.com then.

fleet willow
#

nope support think your trying to get a second container

#

its happened to plenty of people support have done nothing

wild dawn
#

Josh you know they can look into your account if you got a gamma container already right?

gusty canyon
#

anyone getting error 500

fleet willow
#

well why has it been 2 days with no response

atomic tundra
#

server dead?

vivid briar
#

because others have issues too @fleet willow

wild dawn
#

updates,patches are having problems etc @fleet willow

teal rose
#

That's normal. The support is busy and people had to wait over a week for a response.

atomic tundra
#

@gusty canyon i do

wild dawn
#

why do you sayin they think you are lieing josh?

fleet willow
#

and the only response i got was it comes in the message and they left me there when i told them i had the message and it wasnt in it

#

my items came through the message system

You should have the container in the same message. There is no way to get message with additional items without security container.

#

that

#

they just denyed the possiblity of it

#

leaving me to conclude that they think im lying

teal rose
#

Support =/= Forum Post. Give the support some time and be patient. There is nothing else you can do.

wild dawn
#

Seem weird cuz we are plenty of people havin that issue?

teal rose
#

Again, be patient and wait for an answer from the email support.

merry dagger
#

why is the game still broken? its been 12hrs from their last message saying its been fiexed... but nothing has been fixed

fleet willow
#

The section is called support the role of the person replying is support

neat sluice
#

whats broken @merry dagger

fleet willow
#

I think support==support

merry dagger
#

starting the game alone takes up to 5 min

buoyant sleet
#

I cant open the game

#

yeah same

sterile slate
#

shitgame

buoyant sleet
#

its loading profile

#

-.-

#

i had so many glitches today

teal rose
#

Apparently there are issues with getting in the game right now. Just need to wait for an official announcement.

vital knoll
#

think servers are bout to go down boys

buoyant sleet
#

when i was on the map i could access my stash lol

#

but it resetted in the end

#

but i couldnt aim my gun or use my backpack

#

for no reason

worthy jewel
#

why's this game so trash

buoyant sleet
#

and i died because of that

deep summit
#

Yeah, receiving a few "Backend server" errors.

worthy jewel
#

why every single day it has lag hours

merry dagger
#

@worthy jewel... its no trash.... its trash since the update last night

worthy jewel
#

I mean i love this game, but damn, perfomance and servers are just terrible

fleet willow
#

I payed ยฃ40 for shoes that didnโ€™t fit i rang the company at 8pm someone picks up and sends a new pair out before I even send the first ones back when Iโ€™m paying almost ยฃ100 and when the support reply they say itโ€™s impossible that makes me angry

neat sluice
#

@fleet willow did you paY FOR SHOES YOU CANT RUN IN OR FULLY BUILT SHOES

#

this game is in beta you knew what you signed up for you will get bugs it happens

wild dawn
#

But have you got a support message in email @fleet willow or are you only beliving that comment for a forum mod?

fleet willow
#

Iโ€™m not complaint about the game not running

wild dawn
#

from*

fleet willow
#

Please know the context before you rant

vivid briar
#

@worthy jewel its not trash - its still under deveolpment
why are people always ignoring that and getting so toxic to people who try to help
its not like they have magic buttons on their keyboard that instantly solve all your issues you might run into
a patch can break something, and then it needs to be investigated, and it takes some time to resolve it

if you hate the game, go play something else and come back in a week - easy as that
no need to get angry on others here ๐Ÿ™‚

neat sluice
#

josh i know you did not get your contiaiter correct?\

#

container

fleet willow
#

Yeah I didnโ€™t get it I payed for it whatโ€™s up and the in the support section. If the forum someone with a support role says thatโ€™s impossible

vivid briar
#

@fleet willow i'd also open a bugreport on it with details

buoyant sleet
#

i made it into the game

#

nice

#

took 1min

neat sluice
#

josh i upgraded mine a few months ago it look almost a whole day i just played and then it arrived i also restarted my game after every game just to try and see if it updated

fleet willow
#

Oh did a support ticket and used the bot at the top of this discord they have been useless

full raptor
#

I just made a scav run, when I extracted only the items I spawned with show up at the end, I moved it over but the it gave me an error and loaded forever. Restarted and now I got nothing from it. Is that a common bug?

fleet willow
#

@neat sluice no I got the message and role in game all the items but the container

merry dagger
#

@buoyant sleet sry for the middle finger.... haha i want to play aswell\

gritty scaffold
#

Flea market is not working

neat sluice
#

and have you restarted the game?

autumn tiger
#

WOW nice thing tarkov went to LABS full gear got full backpack ( pilgrim hk p90 m4a1 mp9 ) airfram i go down to the elevators and what happens game boom

#

like WTF !

wild dawn
#

@fleet willow Tbh just wait for the support ticket to get answered that what i did ๐Ÿ™‚ just wait i quess

fleet willow
#

Yes @neat sluice itโ€™s been two days itโ€™s not coming by itโ€™s own

buoyant sleet
#

gonna try to search for a game

fleet willow
#

@wild dawn what else can we do

teal rose
#

Nothing, sadly. Patience is the only thing that can help you here.

fleet willow
#

If Iโ€™m waiting till Russia. Christmas is over Iโ€™m getting a refund with my bank Iโ€™ve checked I can do it

neat sluice
#

you tried to sign out?

fleet willow
#

Yeah I even reinstalled the game on a different drive

buoyant sleet
#

i just joined into a game. i dont havbe any issues

#

i restarted my pc before

#

and then all worked

fleet willow
#

Tried reopening the message

merry dagger
#

im still at the wheel of fortune ๐Ÿ˜„

worthy jewel
#

@vivid briar maybe because game been under development for 3 years and still this bad?

wild dawn
#

@fleet willow I think you are just pissed off atm be calm and wait for ticket support tbh! nothing you can do atm! i got the same issue i got the stash upgraded and pp-19 but not money or container or nothing ๐Ÿ™‚

fleet willow
#

@wild dawn Iโ€™m starting to cool down

vivid briar
#

game completely fucked over my computer when i tried to launch it after i had to force shutdown the game when i got error 1000 and a few other errors, including backlog and unable to do anything in the main menu which was now playing the hideout sounds

wild dawn
#

Yea cuz of a tecksupport mod in a forum cant give you a offical answer what the problem is if people opening tickets they gonna look into it! they are not thinking we are lying @fleet willow they have plenty of shit happning the past 3 days now ๐Ÿ™‚

neat sluice
#

did you go clame it on the site josh

vivid briar
#

@worthy jewel you do know that this is a 'newcomer' company with an high-stake goal of a game - if you believed that it would be finished in a year, then you expected too much
also, follow the devs before you buy a alpha/beta stage game - no matter who the dev is :)
its always a gamble
and you know that the game is far from finished - i guess it will some more years till it's 'finished' in terms of 'out of alpha, out of beta'

wild dawn
#

@neat sluice you cant claim it on the website? ๐Ÿ™‚

merry dagger
#

try and play star citizen.... :D:D thats a game far from complete and over 10 yeasr in development

neat sluice
#

@wild dawn i had to go on the site and claim something after i upgraded it june

wild dawn
#

@neat sluice Where on the website ? ๐Ÿ™‚

vivid briar
#

@merry dagger @worthy jewel exactly :D
i joined that game as well with over a hundred bucks, because i believe in the vision of the mastermind behind the game :)
but i do not expect it to run within the next 5 years ๐Ÿ˜„

merry dagger
#

same

wild dawn
#

Tbh i think they also can look into the logs see if you got the containers and the loot aswell ๐Ÿ™‚

fleet willow
#

@wild dawn you canโ€™t deny that response is just lazy and hasnโ€™t read my whole thing if they said itโ€™s impossible not to get it

wild dawn
#

but that response is from a tecsupport in the forum @fleet willow not a offical person to look into that ๐Ÿ™‚

vivid briar
#

i would've been pissed if i paid EA or some other AAA company that money and would still wait - but with tarkov, or starcitizen i know that i will be a long way, and it's not a finished product for a while still
and if people keep on complaining how 'bad/shit/crap' it is (although its marvellous, with regular bugs) then it might never get finished, as the devs only face a toxic community complaining about their hard work they put into this, EVERY day - think about it ๐Ÿ™‚

toxic ravine
#

go to the eft website login go to your profile and scroll down

wild dawn
#

nothing @toxic ravine ๐Ÿ™‚

toxic ravine
#

reset your account or wait for them to take care of it ๐Ÿ™‚

wild dawn
#

reset my account do you think i wanna loose all my shit ๐Ÿ˜›

toxic ravine
#

did u see the second option?

neat sluice
#

@wild dawn would pretty much get you your gamma

wild dawn
#

im not looking for a gamma ๐Ÿ˜› i got the prepare for escape so im lookin for my beta and the rest of the items ๐Ÿ™‚

vivid briar
#

@wild dawn you will loose it anyhow at the next major update to come ๐Ÿ˜„

toxic ravine
#

beta is from traders

wild dawn
#

or the container name that comes with escape from tarkov edition

neat sluice
#

welll if you have nothing on you profile or in messages i would just wait and make money like you usually do.

wild dawn
#

@vivid briar yea but the wipe isnt comin soon lol ๐Ÿ˜›

vivid briar
#

hope so as well ๐Ÿ˜„

fleet willow
#

@vivid briar you know how war thunder player have been treating gajin

wild dawn
#

here look ๐Ÿ™‚

vivid briar
#

@fleet willow i haven't been logging in to warthunder for quite a while (1+ year) so i don't know what you are referring to? what did i miss? ๐Ÿ˜„

fleet willow
#

I think people were complaining directly to devs and some of them quit @vivid briar

#

Things were looking ok at top jets until they added this upgraded mig21

wild dawn
#

What is the name of the container you getting from prepare for escape edition? ๐Ÿ™‚

vivid briar
#

yeah, understandable - if i think how toxic some people can be
i saw the stream of tarkov when they did the last major patch - and i absolutely understood what they were referring too when they said 'we need vacation' ๐Ÿ˜„

#

but i think we're drifting off-topic here - i'll shut up as i'm not helping anyhow - except to mention to everyone complaining: stay calm, give them time, open a bugreport or contact support, RELAX its not a finished game yet

#

๐Ÿ˜„

fleet willow
#

Yeah I sometimes wish they would slow down s but on the content and not work thier employees to hard on constantly pumping out models and animations for new stuff

#

They should do what Ubisoft did with rainbow 6 and do an operation health

leaden kayak
#

so when will the skill leveling or quests that need it get fixed?

fleet willow
#

I got excited then

#

Thought I had a response

wild dawn
#

How do you get the roles in discord like [EU] [Swedish] etc?

sour galleon
#

I wanna know that too

fleet willow
sour galleon
#

I did

nimble vapor
#

please revert the optimization

#

ive been getting lower fps after the new update

#

my game was running fine before

#

but now on ALL low its getting 20-30 fps

obsidian salmon
#

Yeah that will be low settings for you

eager root
#

can someone tell me how long it takes for the support to answer?

#

yesterday i upgraded my version to eod an all i got is the crown on my name but no item or bigger stash

slender galleon
#

where can i get fuel from?

vivid briar
#

inventory is accessible in raid lol HELP

obsidian salmon
#

@slender galleon Buy it or Find it

hollow terrace
#

why is my kill on PMC not registered?

#

after i got killed before that i killed a guy with a mosin, saw him go down and then in the menu, ZERO

boreal inlet
#

why is it when i load in sometimes my screens grey

#

and i have to relog thus making me lose all my loot

#

its literally retarded

#

ive lost two full gear load outs becausae of it

obsidian salmon
#

There is not any

boreal inlet
#

@obsidian salmon can u provide any assistance

#

on how to fix it

slender galleon
#

@obsidian salmon where can i buy it?

#

the fuel...

obsidian salmon
#

Flea and Jaeger 2

torn kindle
#

Hi, I've just upgraded my account and seem to have received everything except for the additional 100k reubles?

obsidian salmon
#

but on flea make sure you check to see if the can is actually full

boreal inlet
#

i love the responses

obsidian salmon
boreal inlet
#

thank u for assisting me

#

when i even @'d you

obsidian salmon
#

idk

#

and im not support

inland bronze
#

@slender galleon You can also find it in Interchange. The Oli store in the back there's usually several cans of either blue or grey fuel

stiff gazelle
#

is equipping from prapor insurance returns broken for any1 else? i have to manually put the item into my stash and then equip atm

lime heart
#

Hello Dear "Escape from Tarkov" Team ive got an Question, my Friends e-Mail Adress got Banned/blocked which is connected to his EFT account now he canยดt sign in into his Account anymore is there any Chance to get it back? ๐Ÿ™‚

primal ridge
#

I keep getting freezes when loading in, opening inventory, searching containers, and other UI-related events, but alt-tabbing away and back always unfreezes it. Any idea how I could prevent these freezes?

obsidian shoal
#

Can anyone help me with anti cheat failed to load. I tried to go into /Battlestate Games/EFT and ran the Uninstall.bat and Install.bat but I keep getting the error that EscapeFromTarkov_BE.exe is not an operable program. Please and thanks

vivid briar
#

I can't play until I get this fixed ;-;

somber rivet
#

Hey my mechanic wonโ€™t go to rank two and I have all the requirements

hexed pendant
#

Restart your game @somber rivet

vivid briar
#

Still need help.

blazing orbit
#

any help please

#

Tried to install the game yesterday , when it finished the download it just acted like nothing happened

#

Now Today After the update still the same type of errors

#

unable to load some file

#

Any Help Please.

obsidian salmon
#

r e t r y

#

until it works

vivid briar
#

I have to reinstall ;-;

#

what scope fits on the orsis T-5000

#

sniper rifle

#

was just intentionally team killed by 2 guys on factory can we get them banned?

formal dagger
#

@vivid briar
If you have video evidance, please DM @mellow tundra

hallow scroll
#

Is it normal that the first time i launch the game it doesnt start up until i task mang. close it and the second time it starts normally

fallen cosmos
#

Playing on SSD, 8gb of ram, game works just fine, however after doing two or more raids theres a serious decrease in loading speed when joining an online raid, restarting the game fixes that and the loading times again increase the more I play without restarting, any ideas?

blazing orbit
#

Againe

#

Helb blease

vivid briar
#

my friend keeps getting this issue

I can unpause and it continues, but still getting the error```

anyone had something similar?
worthy needle
#

I'm not receiving the confirmation code from email. i have checked junk mail and safe listed battle state games in my emails. Plz help

blazing orbit
#

Check Spam

rustic atlas
#

why is borderless windowed mode on this game always fucking up

worthy needle
#

i have checked all folders

blazing orbit
#

Mmm