#community-support
1 messages Β· Page 484 of 1
@teal rose Hi Vi, the crashes keep happening even with default cpu and memory settings
And now happen back to back, even in the loading screen
I'e already filled my bug report quota for this week π¦
Hey guys. I just upgraded my game to Edge of darkness do I need to reset my profile inorder to use it or is there some other way u can do it?
@barren latch you will get all your items via an ingame message.
You don't need to reset your profile.
Ah okay, thanks!
@feral wedge
You're having the E-Mail issue, correct?
yes sir
@formal dagger ive tried everything, adding email to whitelist, sent emails to support 4 times, with no response, nothings working, opening game with admin, nothing
I apologize that I didn't see this earlier to make the suggestion, have you tried to create another account on a platform like Gmail or Yahoo to just get the confirmation Email?
I also recall reading a thread where certain hardware setups are unable to send their HWIDs in for verification, I'm currently trying to find it again to try and get you settled.
Most of the players I know get their Emails through Yahoo, so if you make an account, change over your E-Mail and are still unable to get your confirmation email then we know what the issue is.
They were sent to support@battlestategames.com, correct?
Mmm. I'm afraid that wouldn't do any good, I'm just a volunteer mod.
no worrys, its not your fault, ive had another conversation with a mod already on here about it, about 2 weeks ago.
so about getting an account just to get the confirmation, i would have to make a whole new account on eft to get this email right?
and if thats the case, i couldnt use this confirmation email on my account that i currently have, which is why im waiting on support to change my email, so i can get the confirmation email.
Is there any way to try and reduce lag/desync/teleporting issues on my side?
get a cpu with more threads
and or better internet
hard to say without knowing exact cause
yeah so that's a no then
cuz my cpu and internet are dang good
servers must be melting
can we report cheaters here?
Hey Guys, i have one question. Im not sure if this is the right place to ask but anyway. Upgraded my computer yesterday from i7 to i9 processor and 1080 GPU to 2080Ti and now i having issues with game crashes during the game. Like every single game. Is there any known issue with i9 or 2080ti ? Thanks
Hello @teal rose,
We do not take reports of cheaters here on discord.
In order to report a cheater, please record your game and post the video in this topic :
https://forum.escapefromtarkov.com/topic/98098-cheater-video-report-megathread/
Please refrain from accusing anyone here on discord to avoid provocations and conflicts.
Thank you!
@valid quarry try to select different servers in the launcher.
i mean
@wind wind tried to verify game file integrity?
23ms
no its not OC
15*
That's not what I mean.
well its fresh game and windows install
so
Then try a different server.
Any recommendations for servers?
so Iβm on a med-high end system but I get fps drops constantly on lowest (drop from 60 to 50) and itβs really distracting. Iβm on a GTX 1060 3GB, Ryzen 5 2600, 16GB RAM. Help
I am just using "Auto EU" and never have issues. I guess I play on "Frankfurt" most of the time because of that.
Maybe that's worth a try?
will do, cheers
I just want 60fps :((((
@wind wind do an integrity check, clear your cache, reinstall your drivers, update your BIOS etc.
Things like that.
And play around with the auto ram cleaner, core affinity and window mode settings ingame.
Make sure to disable texture streaming as well.
π¦
yeah
try to play with your settings
lower/higher
i remember i had a game crash on me when i set the settings too low
@mystic onyx check if the texture streaming setting ingame improves performance for you.
Man thats all done , everything is fresh even bios is updated on mobo, cpu and gpu tests all done with no issues
@teal rose how do I enable it
There is an entry named "High + Texture Streaming" in the texture quality setting.
On high settings alone I get bad fps
Texture Streaming is there to improve performance on low-mem cards.
Iβll try that
@wind wind does it show any error when it crashes?
thank you
gonna try it again with different video settings
Iβm afraid high + texture streaming will be shit XD
I just lost a 1.2mil raid on labs because my character was in a continuous healing loop, and it wouldnt let me stop my bleeding. How can I fix this???
I legit used all my $ to setup that raid
You can try to restart your game (use Alt+F4) and hope it helps.
My fps is WORSE
What's your resolution?
1080p
What's your CPU and GPU usage when playing?
GPU 80% cpu 60%
Nvm, Alt+F4 doesn't fix it
Did you overclock your CPU?
confirmed by many forums
no
@fallen prairie it should get you out of the animation, which allows you to open an exit at least.
Clicking a weapon gets rid of anim
so nae
useless if you're pinned and bleeding
Game-Ruining bug that's been around for a few months
very common
Fps rip
did you use a m1a?
bug is tied to the m1a
had that too like a week ago, had to walk from above idea to south west exit on inter cuz a pscav blasted my legs and i couldn't repair them nor use painkillers
@mystic onyx try to replace your local.ini file in Documents > Escape From Tarkov with this one and try again.
Iβll try it now
Same results, game crashing with any video setting.
When exactly does it crash?
I load the game i can play for few minutes and after that just random crash.
I waited 20 min to get into a game in woods as SCAV, I spawned in and died right away what the heck
@teal rose fps is still shit
What FPS are you getting now?
60 drops to 45-50 often
Are the drops at all times or only on certain actions
Whenever going into new areas or big areas
Is the game installed on an SSD or HDD
Ssd
Hmm
played 2 days ago and now when i open it this opens up
anyone know what to do? ive reinstalled twice already
@gaunt yoke sounds like something changed some default app settings,
Could try resetting them to default under Settings > Apps > Default Apps and hitting "Reset to default" (might need some translation interpretation since my windows is in Dutch); Just remember any app you changed would need to be redone aswell
guess i cant play tarkov anymore
thank you ill try
@mystic onyx your issue feels like either your GPU is strugling with the impulse rendering of all the objects in the area or an issue loading them from your drive
hopefully it'll improve after beta
u mean in 10 years
The Game or the Launcher
Are you running in Windowed Borderless?
but then i drag it to main screen and game opens there
nope, fullscreen
Tarkov is the only game that does it, too
ight now i can get to this screen but its back
And monitors are set correctly
Hmm, i usually play in Windowed borderless
Imma miss this game
I used to but I think I had some kind of issues while in borderless
@gaunt yoke it's odd, might be bestif you send in a support ticket then, see if they have any ideas
I was getting items back from my insurance then it yoinked them out of my inventory and now they aren't even in the insurance area to claim
Also, if this happens in borderless, you can swap it using Shift+Win+Left/Right arrow key @valid quarry That would move the window between monitors
@river shuttle sadly that's a bug π¦
Those items are lost
Well I left and relaunched the game and now it's in the insurance area again...
oh
ive tried purchasing the game multiple times with different payment methods and non will go through, really wanted to try the game
@jade zephyr
Please contact your bank and verify that you're attempting to make the purchase.
ive tried through paypal and amazon pay too it wont work
it doesnt go to my bank or paypal it comes straight through saying cannot complete purchase contact xsolla support
do you still get metabolism XP/levels when you eat/drink even if you are at 100 water/energy?
Paypal does have a few issues with Xsolla, but if your bank declines it the payment system doesn't say so. It just says 'failed', I got the same thing when I initially tried to buy Tarkov.
Chase and xsolla is brutal too, when i bought the game 2 years back chase shut me down for fraud 3 times...had to buy a simon giftcard
I just want 60fps this is BULLSHIT
wish I could refund
all I ask is for 60fps and I canβt get that on lowest.
i just bought off of a 3rd party website and am downloading now, absolute joke i couldnt buy direct from the website
@mystic onyx
Lowest settings just shunts everything to software rendering, you'll want medium+ to get decent frames, also the game is still very much under construction.
@jade zephyr
That's an issue on Xsollas end, not on BSGs. Just please be careful, I've had people come back here to try and appeal bans because their key was chargebacked.
Even in medium it runs shit. And high. My friend has the same build as me and on medium he can get 70fps never going below 60
Then it sounds like a software issue, not hardware.
paid with paypal so will be able to get my money back, if i get banned i get banned wasnt gunna be able to play anyway if i tried doing it through the bsg site
Iβve reinstalled, changed settings
Check your drivers.
Already updated everything
Did you enable SMT?
yes
@teal rose
what do you mean where did i get an account? @rapid fractal
yeah i got a code for it
how do i install the game to another place? it will only install to my c drive and i dont have enough room on there
it wont let me says i cant download in any other places
fucking wank wish i didnt bother getting it if i knew how much hassle it would be lol
That's not the issue here.
someone told me you could bypass it
but then again i know that he did some illegal activity back in the day
@rapid fractal the support is very busy right now. It can take a few days.
Iβll look into fps drops at some point
Maybe even a week.
@jade zephyr you can try to reinstall the launcher, run this script and try again. If it doesn't work, I'm afraid you need to make room on your C drive and move the game over to the other drive when it's done.
wont even let me uninstall the launcher lol
how much space does the game need? lol
think ive done it, i fucked up when i installed it to start with lol
I have an issue with my game not launching... I start the launcher and press the button to start the game then it starts and i see the first loading screen for 5 seconds. After that the game freezes and crashes. I restarted the launcher and also my PC, checked for registry errors, checked for any potential malware. Nothing helps. π¦
I was playing it just fine with my friends until 2 hours ago...
I did set up digital vibrance on my nvidia settings today, can it be that?
@rapid fractal
So just to confirm, you're banned from Tarkov right? Where did you buy the game from and did you do anything on this list?
newer versions are b&
Thier not bannable, Battleye just won't let you launch.
That being said I'm sorry but according to Rule 8 I'll have to ban you from the discord. You can e-mail Support@battlestategames.com to attempt to appeal your ingame ban.
i'd wait to hear from them anyway
@proven torrent same issue here. One of the individuals here told me to run a file integrity check through the Launcher yesterday evening
Booted right up after completing.
thanks for the reply! im currently just doing a full reinstall of the game+launcher to see if that works!
thankfully i have a fast internet connection π
it's still crashing π¦ and giving me the same message:
Im locked out of all voice channels, what gives?
I was playing last night with no issue
is it just me or is discord lagging?
i cant contact any of my frinds
friends
only discord servers
work for me
there is a problem with discord and google servers or something of the kind
aight
why am i muted n deafened ?
can anyone help me with my fps issues? I get stuttering although my pc should be coping extremely well.
https://prnt.sc/q7o7lp i tried re intsalling game bc of some issue but now this is whats happening, i have 20 gigs left on my ssd and apparently i have 12 according to launcher. any fixes?
@rose aspen have you made sure the original tarkov files were deleted?
sometimes it can bug out
@brisk bane can you help me please
how do you get permission to advertise a clan in the clan channel?
Contact a moderator or @mellow tundra.
hey guys so my game is crashing and bringing discord down with it when i try to load into a raid, specifically when i am loading loot and it stated happening around 2 am today ( i had a late night) i cant seem to find the problem
nothing changed too it just kinda kicked up a fussy xD
have you got updated drivers, updated windows 10
yeah, why updated windows btw?
sometimes windows updates can fix crashes
or other issues
once on siege, i got bad fps drops. after updating windows, it was smooth
if i was say out of date by abit would that cause an issue?
it only started happening this morning so idk how it kicked off since i would have been out of date for a while
anything else you might suggest?
not rlly. never experienced with crashing. only fps drops like 24/7
i had that, just changed most of my stuff down, could be your hardrive space or your specs?
nah im playing on my SSD which has 20gb space left and my specs can handle VR games on ultra, modern warfare etc.
the game is highly memory liable, how much ram do u have?
16gb
3gb but it shouldnt be a big issue
if i can run games like fallout 4 and no mans sky on vr, surely this game should be fine
idk how much vram it takes but if i had to guess it say alot
plus my friend has the same build as me and he runs it fine on medium
drivers?
gpu driver isnt at the LATEST but its at the version before. The latest driver only optimises my pc for halo. nothing else
have you tried turning it off and on again xD idk man it sounds odd if you meet everything
id still give it a shot on getting the newest drivers i mean its not gonna hurt
except theres proof that nvidia drivers decrease performance on some games for older graphic cards ;p
no clue man but i am still stuck personally on why i cant load into a raid and nothing changed it just decided nope pppfffftt and died
I did spend 400k to lvl up Therapist but what do I do now to actually getting her lvl up?
hmm idk
ive reinstalled the game and the first match i played, it felt smoother and im playing everything on high so imma try 1 more game and see how it runs
could have just been abit of a bug or the game in general, i cant play so i gotta find out why
@brisk bane could you please help out schwifty :C
hi kamin π
@blazing kite is having crashing since this morning and he is confusion
@blazing kite
What error are you getting exactly?
;-;
@formal dagger i have a question while im here
does the amount of avaliable space i have on the storage where tarkov is installed impact performance? Like i got 27gb left on my ssd and im wondering if having little space remaining could impact my performance.
There's a couple things to take into account - Is that your only disk? Is your OS installed on the disk, too? How much RAM do you have?
okay i have an SSD and a HDD. My os is installed on my SSD and i have 16gb ram
dayz runs fine on my ssd so im just curious
If it's not your OS drive, then it shouldn't be a problem however I wouldn't reccomend installing anything else.
it is on my os drive
on my hdd, tarkov just has visual stutter and even worse fps drops
As long as your OS drive has your RAM size available, plus 1-2 GB, you're fine to run Tarkov off of it.
i am getting no error @formal dagger it simply just closes and asks if i want to send off the report
So, if you have the OS + Tarkov installed, (assuming the PC has 16 GB of RAM), and like 20 GB of free space, you're fine.
@blazing kite
On the launcher, verify your file integrity and try again.
i reinstalled the launcher and the game but ill try this
yeah all thats on my ssd is OS + discord, steam, uplay, battlenet (just the programs not the games), nvidia drivers, DayZ and EfT
also my discord closes with the game, should probably have mentioned that
hmm
have you disabled discord hardware acceleration
it also stops crashing sometimes ^
hmm
it has me baffled xD
i asked a friend and he thinks my OS since its out of date but we wont get into that for reasons xDDD and even then nothing changed in the time it started acting up
also i verified the game files and nothing popped up saying "this was missing" or so on
how do you fix the streaming problem?
am i the only one who can't get verification email from battlestate ?
It's a known problem at the moment. Who's your Email provider?
Hotmail
i have add all the emails to trused senders on my hotmail
trusted
i have also received some emails but that was 2 weeks ago
I was unable to heal in my last game. Tried 3 different healing items, all got stuck in animation. Surgical kit also finished but didnt repair limb. Scavs from all over the map was rushing at me, draining my ammo. I was able to get away and google, read something about reconnecting, so I disconnected and that apparently is suiciding. What do I do in this situation in the future if it happens again?
Alt + F4 will exit the game without actually disconnecting you from the raid
Its annoying and not very obvious
Ok, guess I'll try that next time, thanks for the tip. I'm a newb, barely have any gear, so it kinda sucked to lose all my shit like that. Just the quest items to tag the fuel tankers are 60k alone and all I have is 130k π I proned in a bush before disconnecting, hopefully prapor finds my gear.
Had the same bug happen to me, killed a guy, got shot by another guy in the leg, healed the leg, then couldn't heal anymore. Died from starvation in the end as I couldn't make it to the extract in time. Tried drinking, eating, and all the different meds I had available, all got stuck in an endless animation.
π¦
Its a really annoying bug
Any idea how it's caused?
I was stuck in a corner of a warehouse, scavs kept running at me while I was trying to heal, so annoying. At least, next time it happens, I know I have to get the f out of there and quit the game asap
Yep the faster you identify it the better
If you alt f4 you can rejoin?
Yes
And it fixes the bug? Does your character stay ingame?
Your character stays in place until you rejoin
Make sure to report it using the launcher.
Typically bugs happen in runtime and relaunching will set things to how they should be
btw. what weapon and gear did you use? Maybe there is something in common.
@teal rose where do I report the bug on the launcher?
There is a little button above "play" if your game is closed.
Ah ok, my game is open, I'll close it
i canβt load into any other map other than Factory and if i try to load into something else it just stays server connection lost or everyone is running in place and my shots donβt do anything. How do I fix this?
devs you need to make audio the top priority!
HELP
hm lul
game stuck like this and windows bar is blocking settings
so i cant change to fullscreen
not even by restarting it

@lunar slate move the taskbar?
I need help my game is stuck at 15 fps
@vivid briar how
do you have windows activated sylngel?
hold lmb on taskbar
if you do right click task bar
drag onto left right or up
Β―_(γ)_/Β―
How does one cancel the workbench doing stuff?
I clicked one thing and it activated something else, ,I wish to stop it.
anyone know why my game sometimes pops up on other monitors when i come back from alt tab
could be one of many reasons
Are you using Windows 10? Do you have your mouse cursor on another window when you bring the game back up? Do you play the game on another monitor than the one set as the "default" in Windows? Do you have the settings in the game itself set to display on a different card/monitor/settings?
i play on the default. sometimes yea i might alt tab back with cursor in other window. i dont see any ingame settings for monitor
Turn on Milti-Monitor support perhaps?
im literally stuck in this animation
cant do anything
anyone know how to fix ?
i cant even toss my m4 in a bush cause its stuck like that
This shitty
Stupid
Fucking game
Disconnected me while i looted a m1a ebr with 3 full mags off a player as a scav
And i had just killed someone juiced as fuck on reserve
These disconnections are worse than it was during the alpha
H
Oly
Shit
I have problems with server disconnection DAILY and i post them here in support chat where maybe i might get help
But π€·ββοΈ
guess 200 mbps isnt fast enough for tarkov
oops
Ok so i just fucking upgraded to the Europe version and cant seem to connect any servers besides us
imagine that tarkov with server problems
downloaded file checksum does not match
downloaded file checksum does not match
downloaded file checksum does not match
downloaded file checksum does not matchdownloaded file checksum does not match
downloaded file checksum does not match
Please don't spam.
@worthy herald
What have you done so far to attempt to fix the issue?
Are you on Ethernet or Wifi?
ethernet
Alright. Are you able to access your physical router atm?
yes
Do you have a program called CCleaner?
no
Ok. Please go download that program, then uninstall your launcher properly through add/remove programs then run CCleaner on registry mode, lastly factory reset your router, then once your internet is back type ipconfig /flushdnsthen attempt to download Tarkov again.
factory resetting my router will mess up alot of stuff do i have too?
So what about the servers?
Armoured train on Reserve bugged out. left me for dead.
What is going on with this?
Train arrived, I got on, I waited for it to leave, but it just vanished and teleported me off the train.
I lost everything now.
Is there a known issue with the train where it jsut vanishes?
Also,, I got killed by a SCAV, when I have not killed a SCAV so they should not have been shooting at me.
(Yes, I was on a SCAV run.)
tarkov is perfect go away
@dusky whale
Boss scavs and scav guards aggro player scavs, as for the train please submit that bug through the launcher.
@worthy herald
It is not required, no.
@green ether
What's your region, connected servers, and ISP?
Internet Service Provider
miami 2
like Spectrum, Verizon, etc.
Same thing, you're fine.
There have been reports of Spectrum users having issues recently, starting about a month-ish ago, but I thought it was mostly in California.
There are certain issues that are in fact BSG fault, but honestly most connection issues in Tarkov come from awkward or non-standard network enviroments.
@formal dagger
What's up?
my friend @pseudo urchin has an issue
kaminsky i did everything you said except factory reset my router and it still says downloaded file checksum does not match
That would be preferable. Troubleshooting is hard enough as is, doing it through someone makes it hellish.
hes in beginners voice
welp, guess its on him to find his way here
@pseudo urchin here mate π
So is the game crashing when trying to load into a map fairly common, or is my PC just garbage at running the game? Once I'm in everything seems fine, just takes a try or two for the game to make it in.
@nova lagoon
What're your specs?
@worthy herald
Hmm, barring a factory reset you could try to change your DNS as well.
@green ether
What have you tried to troubleshoot the issue?
through launcher?
At all, like what've you done to try and fix your DCs
what makes you think its my internet
annnnnd thats about it cuz i dont know computers
@worthy herald
Because as I told boogaloo, a fair portion of Disconnection issues and lag come from the users network enviroment.
@green ether
How many people do you have on your network?
a
Are they always on?
yes but the xbox just runs hulu and the phone is usually just connected doing not a whole lot
i also every...4-5 games get bad sevice version
now for bad service version
I still have no idea what causes that
I think it's battleye related, but idk
I know it sound weird but try completely turning off your phone and xbox to make absolutely sure their not sapping any bandwidth at all.
Dude i have 200 mbps tarkov cant handle only using the majority of that?
ive played this game on a hot spot and had less trouble before
i have 200 mbps but the game downloads at 10 mb
Then if you're having no issue playing tarkov from elswhere, but on your network there's an issue, then something on your network is reacting badly with Tarkov or your connection to their servers.
where do i submit bug report? i just failed an extract because no doors would open and i got stuck in a room
@formal dagger if the train did not bug out then everything would have been fine. Please, fix the train.
@vivid briar launcher
@dusky whale
I'm afraid I'm not a dev or directly associated with BSG, I'm just a volunteer moderator.
the email they send when you buy the EFD package, states that after deleting your profile you will get the in game items you purchased. this is a lie and isnt the case, but i did as i was instructed by a poorly translated email. i realized later that this was unnecessary and created a support ticket asking to roll back account or compensate in game for the lost time over their poorly worded email. the response was blaming me for my mistake, and politely told me to go f myself. ive been a supporter since day one, i bought the standard pack in the first month this game came out, dealt with all the bugs, resets and other broken shit. all i wanted was to be compensated for the month i lost after v.12 dropped...
i keep losing connection once a game. It's been 5 games in a row. Is there a fix?
How can I contact the Devs? The game has a massive memory leak on Reserve.
Literally went to every extract named for me and none of them worked on shoreline
Games trash?
Just came out of a raid after looting quite a bit. Only to see none of it come with me out of the raid?
@dusky whale "Report bug" option in the launcher
do i have to wait to change my email
anyone know how to fix
downloaded file checksum does not match
when i click install something in hideout my whole pc sh uts down. any ideas?
mechanic does not accept this for gunsmith part 2. help? it meets all the requirements?
anyone know how to fix this?
I don't know russian, but if it's the error I think it is, you can try to log out of the launcher and restart the game.
nah dont work ive tried reinstalling too
hello, please for help. I bought a game yesterday. It worked. Today I cannot turn on the game, the game is not responding, I turn on the client, and then the game loads and loads for a few minutes. I have to restart the PC, I've tried several times and I still can't turn on the game
Try to do an integrity check and clear the cache using the launcher.
anyone know why my hideout upgrades restart themselves?
i have a friend who cant get into reserve due to virtual memory
how does he increase the virtual memory in the paging file
@idle hedge if your doing yellow ones ( air filtering unit, bit coin, booze generator there more than 24 hrs )
@kind burrow try doing fresh video card reinstallation without geforce experience and in game files in compatibility settings turn off full screen optimization and run the gam as admin
no
try lowering settings low/med
and uninstalling or disabling geforce experience.
The timer only shows it in 24 intervals
So a 36 hour upgrade will do 24 to 0 then another 12-0
0x0007ff8870aff0 the memory could not be written
so apparently
get this
it was using too much memory
because facebook was open in chrome
?
@hybrid shell yes I know this i'm not a muppet. the upgrade has reset three times and this isn't the first time it has done this. my bitcoin farm has 23 hours left and i started it on friday
I killed a guy for a 32 recoil m4. Anyone know what the average price of a low recoil m4 on the flea market is?
reserves is completely unstable right now. i have proof on my stream that there was a complete desync onm the eu server. i had good ping and everything was bugged. pls fix
ty
is there a fix for the Infiniti loading screen when you start escape from tarkov
alt+f4
I've tried restarting it 10 times now
some days I can play it some days it won't play
this gamw lul
@royal swallow
What have you tried to fix the problem so far?
Run the launcher as admin and delete/move all the content inside of Escape From Tarkov folder by going to your Documents/Escape From Tarkov
turned off antivirus
I uninstalled and reinstalled the game and the launcher
Try verifying your installation through the launcher
FINALLY!
If that doesn't work, go into your my documents folder, then into escape from tarkov and delete your local.ini file and replace it with this one.
After 10 days I finally got my EOD upgrade!
Best thing to do is constantly log tickets tbh
They only replied to my most recent one
Please don't spam tickets.
Over 10 days I logged 4
And they only replied to the fourth one, which was logged yesterday
@formal dagger thank's
So you're working now?
yup
Good to hear
I should have came here earlier I try to fix it before I bother you guys
in the last couple of days I've started crashing loading a map, not every time, maybe 1 in 5, anyone else?
No bother at all friend, helping is what we're here to do.
@errant bobcat
Is it always on the same map, or different maps?
mostly customs
What do you usually have running in the background?
not much, discord, msi afterburner
logitech ghub
i have nvidia overlay on to capture clips
when i start tarkov it closes lots of things, i then close anything left over
Just wondering if auto clickers are allowed at all?
Nope. Neither are macros and bots.
@errant bobcat
That's weird. How much memory?
32gb
going to reinstall tomorrow to a different drive, might be an issue with the one its on
@mild orbit
Fps 0
thx
Recently tarkov makes my entire computer crash randomly and it is getting more frequent. No other game does this and my computer never crashes unless i have tarkov open
temperatures are all good i checked the power supply and i even rolled back my computer a month and reinstalled tarkov
i have 16gb ram a gtx 980 and i5 processor
i also cleaned my pc completely in case of dust but nothing
@neon ruin
Do you know how to use the event viewer?
Got a friend trying to DL EFT and isn't getting an email for the registration and getting a 405 error on the website
@neon ruin
Ok, next time your computer crashes note down the exact time. Open up the event viewer and go to the application section and look for errors around that time.
alright
If it happens again feel free to @ me here or DM me.
np it will soon i will hop into the game now
@formal dagger "The EventSystem sub system is suppressing duplicate event log entries for a duration of 86400 seconds. The suppression timeout can be controlled by a REG_DWORD value named SuppressDuplicateDuration under the following registry key: HKLM\Software\Microsoft\EventSystem\EventLog."
How helpful Microsoft. Is that the only error?
"The program EscapeFromTarkov.exe version 0.12.1.5208 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Security and Maintenance control panel.
Process ID: 3114
Start Time: 01d5ae17e5aba92d
Termination Time: 34
Application Path: E:\Escape from tarkov New\EscapeFromTarkov.exe
Report Id: dc9448b7-84f0-40dc-a84a-67f779b629c4
Faulting package full name:
Faulting package-relative application ID:
"
then a bunch of windows error that happened before that
2mins before the crash
So Tarkov itself is just crashing so hard that it crashes your PC
you sure?
well how would i go about fixing that aha
lowering graphics ect does nothing
Could you DM me a screenshot of the event viewer with all the errors? Don't post it here because it can have sensitive info sometimes.
yes
so im going to buy the game soon but i cant because when i got register it says my email wont work. its a gmail that i use daily should i just create another gmail account?
@ionic jolt Please, contact our staff using modmail feature on the top right corner "Contact Moderator"
@signal pike so just dm the contact mod?
Yes
thank you!
infinite loading screen is it happening to anyone else
Hi
just reinstalled the game and im still stuck at infinite loading screen
does the old station extraction point on woods not work as a scav anymore?
nor the entrance to factory?
I accepted multiple insurance returns just now, and none of them appeared in my inventory afterwards. I restarted the game and they are still not there.
any ideas
?
ragmans been outy of stock for tactecs for so long for me why
People buy them out super quick to resell them.
oh
shut my computer down and went away for almost 2 hours and im still stuck in infinite loading screen on startup
Devs you need to fix face shields so they are actually usable. it is ridiculous to have face shields where you cannot see a single thing through them
@frail stone what did you try so far?
ive tried reinstalling. clearing my cache. restarting my computer and even turned off my computer for 2 hours and came back
@placid raven while I don't really agree with that, nobody stops you from creating a suggestion post on reddit or in the forums.
There are no devs here.
@frail stone try to do an integrity check using the launcher.
trying the integrity check now
load times are quite long this time...
@neon ruin Unfortunately, it just might be the game being unoptimized. My friend has a 6th gen i5 and a 1060 6gb and cannot play any map except factory without issue. Even then, he crashes half the time and has to reconnect!
it would seem the integrity check has done notthing for it
@teal rose i found out what was causing my problem
i fixxed it
What was causing it?
i was playing with files on 7 days to die but to get to the save files i had to reveal hidden files in documents as soon as i put all those files back too hidden i launched the game and it made it past the loading screen
Are you able to list all or most of the files?
It could be useful if someone else has the issue.
i just went to c drive user documents and revealed hidden files in properties which made appdata appear as soon as i made it invisible again the game worked
so i think the game has a problem with app data being visable
@formal dagger i had sent a message to @mellow tundra but i dont think its necessary anymore.
@mild orbit the game was running fine for a week this just started a few days ago and the crashes are becoming more frequent
When I first got the game I had a massive problem too
I know itβs beta but trying to fix bugs has cost me so much free time. And things so major shouldnβt be so common for a game thatβs around 2 years old
I love the game but this is the second time itβs been unplayable for days while I try to fix it
what is your problem giby
yea its a feels bad
i love this game and what it's going to become upon full release
but i hate the small errors and just flat out poor optimization i see
@frail stone the game runs 5-20 mins and then crashes my entire pc
And no other game does it
hows the cooling on your system?
Checked temperatures and everything
oh ok
have you tried pulling out and reseating ram i vaguely having that problem like 6 years ago on a game and that was the problem not saying thats your problem but it might be a ram stick
vaguely remember *
No I havenβt done that.
Hi there - I accidentally purchased 3 copies instead of 4. Is there any way I can have my order changed or am I SOL? I already got the keys
again i cant promise its the problem but there might be a chance
I donβt really feel confident about messing with everything inside my pc
do you know anyone who could
oh do a factory restore?
reseating your ram isnt difficult but i wont tell u to try somthing that your not sure about
how much ram do u have
16gb
did you buy it new 2 years ago
Yes
do u only get chriistmas gift if u boughbt last yer?
Yes herby
gay
I mean. Itβs called Christmas gift. They got it at Christmas
i want a gift
is there a fix/suggestion for post-raid loot being wrong? i just had a great scav run, loads of kills, stuffed to the gills... and i'ts showing departure loot and no kills
If it shows the loot you spawned with hit next and it will error and show the loot you got
cheats are updated. people running around cheating again
@neon ruin it's a scav run... you want me to not-transfer anything and just plow through it?
i'm a newbie and felt like i had a great round, for me :D
bummer. thanks though
anyone have an idea on why im matching in factory for 10 minutes but im still not in game?
game really hates if i keep chrome or skype or xbox live open
when i try to play shoreline
literally just closes
@lyric moat sounds like you're low on ram
Yup, that's exactly what it sounds like
thats the thing
i have 32 gb
tarkov does take a lot
especially on reserve
but atm i can play reserve with my chrome open or anything
this started happening on shoreline for about 2 days
O o f
i cant see all the rooms
so when i ads my gun will not fire.
i can hip fire
then ads its a 50/50 chance it will or wont fire.
im confused.
I'm having a lot of trouble trying to download this game from the launcher
@keen lantern
What problem are you having exactly?
can someone tell me something in chat its hard to explain
@formal dagger I'm just getting very slow speeds when trying to download the game, and it occasionally gives me an error and then i need to restart it
Hey i just bought the game as a gift but how do i get the code, so he can activate the product on his account
you should get an email with the code
game crashes on startup
loads to a black screen and freezes every time
what gives?
You can try to do an integrity check using the launcher.
vir go to bed
anyon
is netcode still shit
died while running to cover, completely made it there but shot in thorax, and it was shotgun so no penetration thru the wall
kill cam soo badly rn, this is something to grab popcorn to
@lofty briar Know someone who had the same problem
Reninstalled game and now has to do an integrity check before launch every time
like through the game launcher?
im going to reinstall and i will do that
what about clear cache does that do anything?
@lofty briar cache clears previously loaded games and other processes makes the game run like first time boot.
@copper pebble
NOTHING BEATS FREEZING IN GUN FIGHTS WITH SCAVS KEEP UP THE GREAT WORK!!!!
fix the labs lag already
Every time I try to connect I get "bad service version"
Even on reconnects
Normally it only happens once then I can connect properly.
its called ReLive
So I just purchased the game two days ago, haven't been able to get into a match at all, and when I attempt to leave the que so I can go back to the lobby I have to hard crash my game just to get back to the main screen. Can anyone help tell me what I may be doing wrong?
how to download the launcher?
I have the launcher downloaded, and it opens the game to the start menu without any problems. But finding a game doesn't work and attempting to exit a game doesn't either.
Is there a way to fix the solar power timer? ItΒ΄s on loop, when it gets to zero the timer starts all over again
does markiplier play this game? His channel is built on Horror after all
@lavish vortex it takes more than 1 day
ItΒ΄s been 1 day and 1 night and I was watching the timer reaching zero and than it went back to 23 hours left
@quick carbon
So what's happening is that you're hanging in matching?
@lavish vortex read how long it's going to take before you do it, the hideout can only show 24 hours
The timer already finished once and it went back to 23 hours for the second time
It'll do it again, the solar panel takes 62 hours to complete
ok, thank you π
@vivid briar
On your profile there should be a download link.
I'm not sure, I have waited 25 minutes in matchmaking at one point before having to hard crash to be able to exit
How long does it take to get an email from Battlestate games?
@quick carbon
Region and ISP?
@vivid briar
Support or Purchase confirmation?
support i'm not receiving any email verification and i have sent 2 emails to them @formal dagger
@vivid briar
What email service are you using?
i'm using outlook
Do you have a Gmail account?
yes i have a Gmail account
region is USA, ISP xfinity
@vivid briar
Send BSG an email from your Gmail account, sometimes other services can be a bit screwy.
@quick carbon
What have you tried so far to troubleshoot the issue?
@formal dagger i have done that already but no-reply from them
It can take a few days.
so i take it there is no other way to get a bloody code so i can play again
They never replied to me on email lol
all i did was change hard drive and now i can't play and now lost all my iteams that insured
What Virazy said, their tech support is still backed up quite abit.
i received codes before and not had an issue till now
@formal dagger could you look at my dms when you have the time?
I just want my fps to fix itself :((
i cant even play the game lol
I can but on maps like Shoreline, Interchange and Customs, my fps constantly drops
my entire pc just crashes then restarts
oof π¦ I think imma just uninstall it until I replace my hard drive
My hard drive is beginning to fail so maybe once I replace it with an SSD, my whole pc will improve
it worked for a week then it just started crashing my pc
It wonβt even work smoothly for a day for me XD
Vir, that's the same guy that had the CPU burn fix.
I just wish I could play this game with 60fps
Considering the DMs I'm looking at, it seems like his computer is an odd case.
Imma uninstall this game fuck it
My friend with the same pc gets 60fps solid and I canβt even get 60fps for more than a minute
@mystic onyx
What's your specs, ISP, region, and what do you usually have running in the background?
GTX 1060 3GB, 16GB ram, Ryzen 5 2600.
EU- London using Sky Broadband
Normally just discord and GeForce experience
My memory usage in game is about 5gb but thatβs normal right
xmp? Where can I find that
Should be in some advanced or memory settings.
found it. Itβs disabled
What options do you have?
Option1 which is 2400mhz to 3000mhz
But last time I overclocked my ram it crashed a few games
It's not overclocking.
hey Vir, odd question. Is it normal for a 970 to report as a 1070?
Uhm.
definitely not XD
No..?
Welp.
Does it for you?
@teal rose well when I set to option1 it changes my ram clock speeds
It does indeed.
@mystic onyx yeah that's correct.
XMP isn't exactly a OC, it just unlocks your ram.
It just makes it run at the advertised speed.
If you OC out of XMP it can cause issues.
Can you send a screenshot of your XMP options and the name of your RAM?
name of RAM idk. Team group Vulcan I canβt remember. And in a sec
Btw I run my ram at 1.3v instead of 1.2v for a bit better performance. Is that ok
oh well Iβve been running at 1.3v for like 6 months XD
guess I can leave it at that
No, set it to auto.
Iβll keep it at 1.3. Hasnβt done me harm
No set it to auto.
You should not mess with it unless you hit a limit when overclocking.
Especially now that you are changing the clock speed and timings with XMP.
Are there any other XMP options?
Yeah just leave it at Profile 1.
Altho it sets voltage to its own value @teal rose ?
It's a common bios. ;)
Yes.
Which is why you should leave it at auto.
Or well, just don't change it manually.
Imma try xmp profile now
Just enable Profile 1 and save and exit.
Now time to try EfT
If it doesnβt work Iβm reverting it all (thatβs if other games run shit)
Nah just leave it enabled.
Unless there are really issues.
Then you should replace your RAM.
If XMP is not working your RAM is broken.
@teal rose if i disable vsync i will get screentears and it will lag even more
@vivid briar i'll give it a go now
feels choppier without vsync but i'll try vysnc + borderless
fps still horrible
GTX 1060 3gb, Ryzen 5 2600, 16GB ram
@mystic onyx you have your FPS limited to 50 in that screenshot
same specs as mine cept with a i5
@oblique mason with vsync on, fps limiter is turned off
why can't I make a LFG Woods?
WHAT the fuck is wrong with this game? I have comtacs and my sound turned up to 200% but SOMEHOW people are able to ghost walk DIRECTLY up to the door I'm 2 feet from and I make ZERO NOISE
FIX YOURE FUCKING GAME
whats the POINT IN HAVING SKILLS, IF THEY DO NOTHING
its not unlucky, the game is broken
not the first time this has happened, I can give multiple examples of game breaking bugs, and small game breaking glitches that people abuse to get the upper hand
Whats the point in having a skill that 'Increases noise detection radius' if it doesnt even fucking do anything
Keep in mind there are skills that make you more quiet.
The thing is, the covert movement skill also exists
dab
Especially on elite you can't hear anything.
why are the LFG channels locked
UNLOCK THE CHANNELS DAMMIT
^^^^^^^^^^^
@teal rose Yes, but that doesn't matter. There were 2 of them and they were stacked up ON The door. There is currently a 'Glitch' or 'Bug' where you can make you're character move silently, literally SILENT. Its so dumb.
Trust me, you can be very quiet.
If your covert movement skill is high enough.
You can be pretty much silent without bugs as well.
robot cry somewhere else
@whole mist
No channels are locked.
@formal dagger i set up another account using Gmail and tried to get an email verification and i haven't received one for that account at all
Are you guys talking about the little locks next to the channels?
yes and its giving us a unable to join thing when we clikc it @formal dagger
@teal rose You clearly don't have the brain capacity to understand what I'm saying. I understand there are skills that make you quiet, but you will ALSO level you're PERCEPTION skill (WHICH INCREASES THE DIsTANCE YOU HEaR FOOTSTEPS!!!111?!?!111) faster than you will STEALTH because you are LISTENING more than you are WALKING QUIETLY!!!! SO IF MY PERCEPTION SKILL does NOTHING and stealth makes you quieter, WHY IS IT IMPLEMENTED IF ITS ONE SIDED!!! Not to mention the bugs that make you COMPLETELY SILENT
Huh. That's weird, I don't think there's any sort of limit on the LFG channel generator.
thats why there is onky 2 channels dfor customs
@fast gorge I understand what you mean, but please understand that it is 100% possible that you can't hear someone behind a wall if the person really wants to be silent, even without bugs.
The mechanics that are currently implemented are GAME BREAKING. You can turn you're character sideways, towards wherever you want to walk, and spam A or D and it will move you're character COMPLETELY SILENT. Which makes BOTH SKILLS obsolete.
Go somewhere else pleb
Then go ahead and report it using the launcher.
Let the big boys talk.
That's what the little report button is there for.
Though they will most likely ask for a proof like a video.
there is a difference between crying and discussing go back to school
your bad and its as simple as that
Yeah im about to do that
The locks also just mean the channels are restricted behind roles.
Just launched my recording software
Won, please don't.
how do i get permission to do that bc no one can
instigating 
In Tarkov a lot of things provably don't work, and desynch can stop a lot of things from working right.
all the people in my chat have the same problem
Like desynched sound is 100% a problem depending on your region, server, and ISP.
ive had it happen to me but i aint crying
Only a small fraction of people deal with it, but it's a pain when it happens.
and if you don't like how someone is handling something, if you're not going to assist them or provide legitimate comment please don't respond. That only makes things worse.
i assisted hm by telling him to cry ab it somewhere else or private message
That's not what I mean and you know it.
lol but what do we do ab the discord blocking people from creating groups
I'm looking into that.
@patent turtle
Join the + LFG Factory channel for me please?
Can you show me the exact error it's giving you?
There's nothing on your account restricting you, at least that I can see.
Have you confirmed you mobile phone number linked with you're discord account?
oh wait wtf they are locked for me too
see
Yes, the channels that you join to CREATE the LFG channel is currently locked, so we can only join channels that have been created.
^
i just tried going a game and got a bad service verison error
Just try reconnecting, that should fix it. Happens sometimes. @steep crystal
btw no one use m1a's. the not being able to do anything bug is 100% associated with certain weapons
I can't join some channels, but others I can join 
It seems like the bot is just having issues at the moment.
um, why isn't some of my scav kills registering? and somehow i ended up 'surviving' a raid but got 0 exp.... at least this time my loot stayed with me
Scav kills will register next raid, happened to me a lot when i started playing, and if your loot ever doesn't come with you when you leave raid make sure you move EVERYTHING possible from your body to your stash and then there will be an error that will fix it, if you don't move everything then you will not get your items back from the scav raid
sweet, thx @loud tundra i'll do that
Cant make any new channels lol?
The Channel creation bot is having issues at the moment, I apologize for any inconvience.
B
anyone customs? I have 3 quests I need to do
is the website in usd prices?
I believe it depends on the region ur in
i live in canada and it says that its 45$
@mild musk the bot is offline and customs group is full
@muted heron join LFG Customs #2
@mild musk cannot, not working
Are you unable to join any channel?
LFG Shoreline, Woods, Labs all locked.
The Channel creation bot is having issues at the moment
Well.. Do an integrity check using the launcher.
but it was like this even before i uninstalled and reinstalle
but finee
also i found a bunch of these
That's "normal", no worries.
what about this
done it, no issues
im just gonna uninstall the game and once i replace my HDD with an SSD, i'll give it another go
Can someone help me ?
@teal rose would it cause some kind of conflict if the BSGlauncher was on my hdd and tarkov was on my ssd?
No.
o
What do I do when I can't install the game, and I've tried to reinstall the launcher but it doesnt help
what does it say
Try to restart your PC.
cheats are still getting past battleye fyi. we just died to a aimbotter
!report
Hello @teal rose,
We do not take reports of cheaters here on discord.
In order to report a cheater, please record your game and post the video in this topic :
https://forum.escapefromtarkov.com/topic/98098-cheater-video-report-megathread/
Please refrain from accusing anyone here on discord to avoid provocations and conflicts.
Thank you!
@placid raven
