#community-support

1 messages · Page 473 of 1

vivid briar
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you had pilgrims stacked?

fiery saffron
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Yes

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When you farm players it happens

vivid briar
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Of course it would take them all as it would do the same with gear

fiery saffron
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shits literally dumb

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and should be fixed

vivid briar
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__

teal rose
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@copper heath this is from the BattlEye FAQ:


First of all, ensure that Driver Verifier is disabled on your system as it is currently known to cause problems with BE. You can find how to do so here: https://support.microsoft.com/en-us/help/244617/using-driver-verifier-to-identify-issues-with-windows-drivers-for-adva. To disable it please clear all of its settings and reboot your system. If the crashes persist please contact our support directly so we can investigate your issue.```
You can try to reinstall your graphics drivers as well.
lavish dawn
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tried redownloading the tarkov client, turns out i cant download it, looks like my ISP is screwing around

teal rose
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IIRC people had issues downloading the game yesterday as well, so maybe it's just a temporary issue on BSG's end.

near kelp
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im having issues with just downloading the game through the client it keeps crashing every few minutes and its downloading really slow, anyone have a fix for this issue yet?

copper heath
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@teal rose sorry i didn't reply yet but I set the memory clock to 3200

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i noticed it was set to like 2133 so I set it to 3200 and so far so good

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my ram is advertised as ddr4-3200

teal rose
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That won't cause a BSOD though.

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But enabling XMP is a good thing, yeah.

copper heath
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saw it recommended in nvidia reddit or tarkov reddit i believe

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xmp?

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i'm not familiar

teal rose
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"XMP" is used to apply the advertised memory speed/profile.

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If you just set the speed to 3200 but nothing else, you should definitely go back and enable the correct XMP profile.

copper heath
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ah well if it keeps happening i'll change that

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thanks

tranquil basin
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hi guys , am always having a problem with my launcher always asking for repair, and when i repair nothing happens i tried everything from deleting the game deleting everything related to the game but nothing seems to work. can someone help me !!!

glossy mirage
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can someone help me out

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i have accepted the rules but none of the voice channels will come up

vivid briar
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then you didnt accept them

kind holly
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i was having same problem but it finally worked

near kelp
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anyone got an answer for my issue?

desert veldt
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guys what is nvidia freestyle??

uneven grove
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It's a beta post-process filtering

stoic sand
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completed it forgot to turn in then heal in another raid and wham u fail it bitch

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like come on

uneven grove
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yep, same with Bullshit from Skier questline. Can't use meds the entire time you have it in your task list.

stoic sand
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even if its COMPLETE

uneven grove
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Bullshit = can't kill scavs til you complete it. Doesn't matter the map. Gotta remember to turn it in :/

stoic sand
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so dumb

tame mantle
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i just had someone join my vc mid raid and blow into their mic and leave

naive hill
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@tame mantle Please provide video evidence to @mellow tundra so the team can investigate

tame mantle
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Would two people that where in the vc at the current moment that it happened be enough or is that not good enough?

lavish raven
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Ok so I have a new account on discord named King James and I use that now, I joined the server on the new account but cant see all the channels just a few, can you give the PMC role off this account and put it on my new one?

naive hill
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Word of mouth isn't sufficient evidence unfortunately

lavish raven
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Is that better lol

naive hill
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Sorry that wasn't directed at you @lavish raven

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Your role has been fixed though

lavish raven
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Ok Thanks 🙂

half umbra
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Yeet

copper temple
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sorry

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Anyone have old version GeForce experience Deiver

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Download link

visual plover
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does anyone have a link to the geforce experience that still works?

copper temple
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The last versione gf expe. 3.20.1.57

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Can’t use Freestyle in game

visual plover
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I know, so I am looking for a older version

visual plover
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cool

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now i just need to uninstall

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thanks dude

copper temple
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Is working? This version

visual plover
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ill let you know in a bit downloading now

copper temple
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Stil download

visual plover
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it works @copper temple

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thanks

copper temple
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here

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ok thanks y too

visual plover
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you need to uninstall the previous version first

copper temple
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roger

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can shader you FRESSTYLE setting

visual plover
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yes

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the filters work

copper temple
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😅 ok sorry its Chinese version

visual plover
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mine is english

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it just depends on your own settings

copper temple
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I have add 2 filter

visual plover
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yes you lost the settings of filters

copper temple
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Gf exprie. It’s Auto updates?

visual plover
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yes you need to disable auto update

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and you dont have to enable experimental options

copper temple
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ok

vivid briar
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anyone else having really big freezes and stutters ?

copper temple
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@visual plover autoupdates again

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Not no wHy

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Stil back to last new version experience shit

copper pebble
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just play without

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itll be fixed in a few days

visual plover
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@copper temple that means you had auto update on

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mine works

copper temple
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Is OFF auto up

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Find solutions

edgy inlet
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{"detected_ip":","message":"Our systems have detected unusual traffic from your computer network. Your connection has been blocked temporarily, try again later."}

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{"detected_ip":","message":"Our systems have detected unusual traffic from your computer network. Your connection has been blocked temporarily, try again later."}

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{"detected_ip":","message":"Our systems have detected unusual traffic from your computer network. Your connection has been blocked temporarily, try again later."}

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{"detected_ip":","message":"Our systems have detected unusual traffic from your computer network. Your connection has been blocked temporarily, try again later."}

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{"detected_ip":","message":"Our systems have detected unusual traffic from your computer network. Your connection has been blocked temporarily, try again later."}

copper temple
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@edgy inlet just restar game lanche

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O mayby

edgy inlet
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no

copper temple
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Integrity check

edgy inlet
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it wont let me on the website

trail iron
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Try a another browser

edgy inlet
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so im fucked if they dont help\

trail iron
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I had the same problem

edgy inlet
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just did still no

copper temple
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It’s website errore?

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Or game launch

edgy inlet
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It’s website

keen plank
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Is it me or is anyones game loading a lot slower?

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Specifically Loading Loot

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I have the game on an SSD also yes

turbid sleet
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I wish someone would@know a fix on the server connection lost bug

keen plank
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When it gets to loading loot the game goes to like 10fps and needs over a minute to load loot alone, this didn't take half of a minute previously

feral aurora
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Hello

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I cant login into the website

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and the launcher says cant loading Game data

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Error downlaoding essetial Data

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it says

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I need help please

opal elbow
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mylauncher keeps saying '' the underlying connection was close an unexpected error occurred on a receive''

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anyone a idea?

feral aurora
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i cant login into website and game

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i dont know whats happening

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im scared

formal dagger
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For any general connection issues, try restarting your router or changing your DNS.

errant current
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Are the servers up? Can't connect to the game, keep receiving server connection lost

formal dagger
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Servers should be up. What region are you in?

vivid briar
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can anyone help me with my case? i already addressed BSG a few days ago but didnt got solution

errant current
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EU

formal dagger
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@zenith timber @fossil bloom
Either if you two able to play atm?

errant current
formal dagger
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Or @keen plank

keen plank
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@formal dagger I'm doing a fresh reinstall of Tarkov rn actually to see if that fixes my loading times somehow maybe. I'll try when it's done

formal dagger
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👍

feral aurora
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Theres something strange going on in my account

errant current
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Mkay no idea what is the issue

keen plank
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@errant current do you just have AUTO selected or specific servers?

errant current
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Auto

keen plank
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Do you use a VPN or something?

errant current
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nop

keen plank
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Hm

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Maybe try change your DNS server then to 1.1.1.1 and 1.0.0.1 as a backup

formal dagger
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Also try selecting specific servers on the launcher

feral aurora
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Is there any chance to get some proper support here?

formal dagger
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What seems to be wrong Tri?

keen plank
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@feral aurora you've only said something strange is going on you haven't actually specified anything more detailed, could you please do so?

near kelp
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probably not, ive been here since 8 am ( 12 hours ago) trying to download the game, but it wont download faster than 200KB and it keeps crashing

errant current
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I tried to select all servers but I am still in game and can't recconect

feral aurora
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i think something hacked my account because i cant login with my details ... how is that even possible i changed all my details

keen plank
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Are you sure you don't have caps on?

feral aurora
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yes

keen plank
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Try reseting ur password?

feral aurora
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i did

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and

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i changed the password

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and after that

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i wanna login

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and it says wrong email or password

formal dagger
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That's bizarre.

feral aurora
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okay

keen plank
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Don't we have a tech support guy here tho? @formal dagger

teal rose
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Just to double-check: Can you try to log into the launcher with your username instead of the email?

errant current
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I swear to fucking god I am the only one with the problem right now

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I am going to murder my ISP

near kelp
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with what problem

feral aurora
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the problem is

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that if i wanna open the launcher

errant current
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I can't recconect to the game

feral aurora
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it says

formal dagger
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@keen plank
Technically, but Dam is more active in modmail then in here.

feral aurora
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error downloading essential game data

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so i cant double check

teal rose
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Are you still logged in?

formal dagger
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Just imagine if he posted in here regularly Luka, he'd go insane.

feral aurora
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now

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i changed my password again

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after 1hour penality

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to a simple password

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i try to login

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and it says wrong email or pw

keen plank
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@formal dagger fair I suppose

teal rose
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@feral aurora if you are 100% sure that you entered the correct email and password, please contact support@escapefromtarkov.com as Kaminsky said.

errant current
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Mkay so is this actually going to end somehow or am I in the endless loop of reconnecting to the game?

near kelp
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maybe giving us the correct address would also help

teal rose
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It is the correct address though..

near kelp
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send a mail to it from your gmail and see if it works mate, im dead serious

formal dagger
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Literally just sent them one from my Gmail, worked fine.

teal rose
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Same here.

formal dagger
keen plank
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@formal dagger also btw yes, I can play

teal rose
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Wait no, there is an issue with their email server apparently.

formal dagger
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Huh. Mine worked ... odd.

teal rose
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It looked like it worked for me at first as well, but I received another email from my email provider shortly after that that said there is some issue on their end.

formal dagger
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@errant current
So I checked with several EU players I know and it works fine, something likely changed with your ISP, Router, or connection settings.

near kelp
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ive tried over multiple ISP's and VPN's game download is broken slow and the download crashes every few minutes

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i just hope that when it eventually finishes that the game files aren't corrupt

errant current
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So what happens when I select confirm leave?

teal rose
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You will die.

errant current
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So no MIA?

teal rose
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Nope.

errant current
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Good

formal dagger
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Considering Luka downloaded it just now away full speed, I can really only tell you the same thing I just told Shutter.
@near kelp

teal rose
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It is its own status.

keen plank
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Game was actually downloading faster than the speeds I should normally have, regularly I should have 12Mbps but Tarkov was downloading at 15Mbps

near kelp
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dont know why people from 2 different countries would have the same issue if it was their own ISP, i read on the forums the same thing, some people have it working fine and for others it wont

formal dagger
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Well ISP or changing settings.

errant current
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So I selected confirm leave and still got all my stuff

near kelp
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shouldnt a vpn eliminate the effect an isp would have?

errant current
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I can't play, fuck my life

formal dagger
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It's possible. Different fixes seem to effect different setups.

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Some were fixed with DNS changes, router restarts, modem restarts, VPNs, and for others nothing fixed it.

near kelp
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im afriad if i restart my pc ill have to start the download all over again, cuz id like to restart my routers and PC for that matter

formal dagger
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A factory reset would be best, for the router at least.

near kelp
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well lemme restart a few things, see you in a but

errant current
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I don't even know what to tell to my ISP lol

formal dagger
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Do you have a modem your internet goes through or just a router?

errant current
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modem

formal dagger
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Does it have a battery backup?

errant current
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nop

formal dagger
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Ok. Do a factory reset on your router, then unplug your modem for 5 minutes, then plug it all back in and try again m

feral aurora
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Man the support of BSG should be way better. At least bring in a Admin that has acces to accounts and stuff like that

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now i have to wait the whole weekend to get an answer from bsg

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its so frustrating having problems with my account over and over again

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paying 200 euros and having only problems ...

formal dagger
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I'm sorry you're having troubles but BSG is buried under support tickets at the moment, but to be fair you did purchase a very much incomplete game.

feral aurora
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yes but it should be possible to have at least one Admin here on discord that can help people out iof there are account problems or other stuff.

keen plank
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Kami in all fairness not even "Incomplete game" arguement can account for not even being able to play the game in the first place tho lol

feral aurora
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yes

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this cant be for real

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if u change ur password

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and it doesnt change it at all

fossil bloom
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@formal dagger what

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i was sleeping

formal dagger
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It can because considering what Tarkov is, it's account infrastructure is part of the game.

feral aurora
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okay i get it

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but

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whats so hard to give customers live support

formal dagger
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Im not saying your wrong or I don't understand you, don't get me wrong.

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And trust me, it's much harder than it seems.

copper pebble
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as someone who works in tech support for a small company, its very very hard.

feral aurora
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If u wanna do it as a company u can do it

formal dagger
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I also used to be a support tech, I quit because of the stress.

hidden burrow
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i just got bad service version notification, what happen?

copper pebble
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close game and check for update from launcher

errant current
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It worked, thank you sir @formal dagger

formal dagger
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👍

feral aurora
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at least

formal dagger
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Which suggestion worked exactly?

errant current
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Factory reset

feral aurora
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maybe it has something to do with google autetificator ?

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if i change my password ... do i have to do something with my autetificator?

keen plank
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Does it ask you for your authenticator when changing password @feral aurora

feral aurora
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no

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it says u have succesfully changed ur password

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i try to login

keen plank
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Try changing emails maybe I'm not sure?

feral aurora
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and it says wrong email or password

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like ive never had such a problem because it cant be a thing

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if u change something it should work

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and i cant even do a double check

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because this shitty error doesnt allow me to start the game

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the launcher

hidden burrow
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@copper pebble thanks mate...

copper pebble
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np

feral aurora
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is there any way i can delete my old details so that i can type in my new informations

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in the launcher?

formal dagger
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Yup. Click on your name and press logout

feral aurora
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i cant

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because if i open the launcher it starts with the error

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and i can only click close

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or is there any chance to reinstall the launcher without haveing acces to my website profile?

halcyon spruce
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I cant get my game to run in full screen it always starts in windowed even alt + ender doesnt work and offsets my courser which prohibits me from clicking onto the settings icon. is there a settings file that you can edit manually?

formal dagger
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@vivid briar
Where did you buy your game?

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@halcyon spruce
Go into your My Documents, Escape from Tarkov folder and delete your local.ini and use this one.

halcyon spruce
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Thank you very much sir 👍

feral aurora
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this is so sad

formal dagger
feral aurora
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yes

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i changed it 5 times now and it doesnt let me login

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im so tilted

meager sleet
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Does the recent post about Nvidia mean to roll back your driver to a previous version or to find an older version of the actual GeForce experience application

feral aurora
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is there any chance to reinstall the launcher/game without having access to my account?

near kelp
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@formal dagger cant you upload the game files to some p2p site for those of us having the issue? the error read the connection was terminated by the remote host. . . .

formal dagger
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@meager sleet
The actual GeForce experience.

meager sleet
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Ok thank you!

keen plank
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@meager sleet Find an older version of GeForce Experience, I already tried that but if you close it and reopen it tho it will just autoupdate itself again, I'd say try Reshade as a replacement till Nvdia fixes its shit

royal fable
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cant join labs as group

wispy cairn
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My friend just told me he had a free item case, keytool, remington and so on because he got the game in november last year...

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That seems extremely arbitrary and exclusive as well as an insane advantage. Will that reward be given again this year for the people that doesn't have it?

coral torrent
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@wispy cairn lol you should of seen the gear streamers got on the 1st or 2nd day

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from bsg

wispy cairn
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I mean if only this gear wasn't still active after each wipe?! How is it fair that some players start with over 5M Roubles worth of gear when you get only 300K of liquidity.

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They'll basically get that offer forever and ever.

last garnet
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The only advantage you get is a bit of extra money if you decide to sell the weapon. However even though the ammo case, keybar, and items case is a boost; If you don't have the proper knowledge or skills to survive in Tarkov, all of this extra stuff means nothing as you will struggle regardless.

coral torrent
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should of seen the press kits before

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basically unlimited money and all traders unlocked at lvl 1

naive dawn
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hi, question a friend got eft gifted and received the recipe from xsolla but no email from battlestate and has no download option in the profile

last garnet
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Maybe he needs to verify something?

naive dawn
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email is verified, anything else?

last garnet
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Check if it was gifted to the proper account

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username & email

feral aurora
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Does someone has contact to @brisk bane ?

stuck brook
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Does anyone know when/if a sale will start as my friend wants to get the game

vivid briar
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Guys I cannot get The Game to start

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the launcher keeps Checking the game infinelty

edgy ferry
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Hello, did anyone else also lost the weapon that was put in ON SLING slot on your character after patch 12.1 was deployed? Now I'm not able to enter a raid with a weapon in main hand and always getting error when trying to do so. #hatchlingforever?

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Support is ignoring me since 3 days 😦

vivid briar
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<@&521631248536305664>

feral aurora
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<@&521631248536305664>

fresh blaze
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Is there a known bug that money disappears from wallet (in sec container)? I could swear I had some cash in there

neon vigil
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@formal dagger just to say, there is an auction house mail time limit

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I sadly just found out the reason my literal millions and millions vanished is because there is a 3 day limit on your mail

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Played tarkov all of alpha and stopped just after beta came out so all I ever remember is no time limit

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But I was told since last wipe/patch there has been a feature added that gave you 3 days to get your money out of the auction house mail or it is deleted.

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GG BSG, legit just a feature that adds zero to the game, no warning or anything:/

mellow field
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@stark yacht

robust spire
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Hi. i changed name of the 2 tarkov exe files. can someone take a screenshot of these 2 exe files. or give me name?

snow raven
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@fresh blaze Money in wallets and other cases inside secure container can be spent when purchasing insurance i believe

fresh blaze
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Ah that explains it

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Thank you

robust spire
molten kettle
formal dagger
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Everyone that's submitted support tickets, please understand that our support team is very busy and many tickets are responded to in the order they are sent in. It may take them some time to see your ticket, let alone figure out a fix.
Please give them time.

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@wispy cairn
That perk rotates out every Christmas, the year before last it was two weapon cases and a custom AK I believe and every player gets access to it.

@vivid briar
Have you reinstalled the launcher?

robust spire
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ait. i created a folder with that name. tho, it hasnt existed before. but i know iv seen it before

vivid briar
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@formal dagger It works sometimes

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any other fix other than reinstalling?

edgy ferry
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@formal dagger sorry for "support ignoring me" comment, but I'm literally not able to play the game 🙂

formal dagger
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I understand your frustration but as far as in know the only way to fix a bug like that is to reset your account.

edgy ferry
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that sucks 😛

robust spire
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@molten kettle copied whats on youe screenshots. still, launcher say wrong game ver. i give up, who would think something like a rename could make this hell

molten kettle
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That's a shame 😦

near kelp
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finally got it downloaded, is there a reason i cant change my region?

formal dagger
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Since the bug you're suffering is the same as the stash bug.

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What region does it say and where are you?

robust spire
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yea, sucks. but, i still cant understand whats causing this issue. launcher only say "wrong ver." and every options to just repair files is locked

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oh well. hopefully its downloaded when i finished work.. so i can at least take a couple raids and beers before raging and going to bed... 😄

near kelp
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im in South africa, and it sets me to US

digital finch
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anyone help me ? i reset my game profile and when i got back on i didnt have my gamma container or the loot on my pmc? im EOD edition

near kelp
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i just want to change it to eu is all

molten kettle
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If your ping is higher than 150 to that server it won't let you @near kelp

near kelp
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know a lot of people from SA playing it

molten kettle
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There's a workaround but it's a grey area, can't mention it here

robust spire
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what is the highest ping you can have before it having negative effects for this game?

molten kettle
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I've played at 300+ ping and can honestly say it's nothing but an advantage

formal dagger
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@near kelp
Where did you buy the game?

near kelp
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online of the website

obsidian root
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How do I find the sherpas? im new to the game and heard you guys help new players @feral aurora

chilly nymph
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Where should i go to report someone for cheating?

formal dagger
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!sherpa

wise hullBOT
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Hello @formal dagger,

In the Escape from Tarkov Official server, you can ask for <@&521614335945080832> to come and give you assistance with Escape from Tarkov.
You can ask for in game help, help on modding you weapons, assistance to do quests... sherpas are here to help.
You can also request sherpas on the main Escape from Tarkov website.

Send a request to a sherpa :

https://www.escapefromtarkov.com/sherpa

Help on how to do your request :

https://forum.escapefromtarkov.com/topic/88265-how-to-ask-for-a-sherpa/ 

On this discord, you can also use :
#beginners-assistance : To chat with other beginners and meet sherpas.
● Beginners assistance : To talk with sherpas and to be moved in private rooms, to raid with them !

Thank you, and good luck in Escape from Tarkov.

formal dagger
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@obsidian root ☝

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!report

wise hullBOT
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Hello @formal dagger,

We do not take reports of cheaters here on discord.
In order to report a cheater, please record your game and post the video in this topic :

https://forum.escapefromtarkov.com/topic/98098-cheater-video-report-megathread/

Please refrain from accusing anyone here on discord to avoid provocations and conflicts.
Thank you!

formal dagger
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@chilly nymph ☝

chilly nymph
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ty

obsidian root
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Do i just need to type this in?

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like what channel do I type this in at

near kelp
formal dagger
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You don't need to type anything, just follow the links in the response.
@obsidian root

obsidian root
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okay thank you

formal dagger
near kelp
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is there anyway to change it or am i screwed?

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@formal dagger i see i can upgrade to a region unlocked version, is that correct? Order Summary
Upgrade to Europe region
Currently owned pre-order package upgrade to the region lock-free version

formal dagger
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Yup, that's what you want

obsidian root
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So I requested a sherpa called mirrorism and it says raid time in 37 minutes and it says status created so does that mean hes gonna come help me in 37 minutes?

feral aurora
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@brisk bane can u pls answer me

near kelp
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@formal dagger well, still cant select eu, rip

formal dagger
#

It may take a few moments to update. Also log out of the launcher completely and log back in.

near kelp
#

tried it, ill give it some more time, thanx for your patience man

torn summit
#

i need some help

#

tarkov has gone to my 2nd monitor

#

and i cant reach the setting buttion to chnage it back to my first

formal dagger
#

@torn summit
Go to your My Documents then to Escape from Tarkov and delete the local.ini

#

Then boot the game again

torn summit
#

Let me try

formal dagger
#

@obsidian root
Im sorry, I've never used the Sherpa system so I don't know exactly.

obsidian root
#

Okay 😦

#

thank you though

#

you've been very helpful thank you

formal dagger
#

And not a problem at all.

#

I try to help as much as possible.

obsidian root
#

well thank you again, I really appreciate it

south obsidian
#

Hey anyone know how to fix this can you please DM me thanks. I’ll reward you in game

#

It’s when I try and launch tarkov

formal dagger
whole nebula
#

rip my bad

near kelp
#

@formal dagger ehy man, ive waited for a almost 30 min now, and ive logged out, still cant select a server, any idea?

formal dagger
#

Mmmm. This may be a contact support problem now.

feral aurora
#

i wrote a email to the support

#

u didnt even get a support id

formal dagger
#

Send support an Email, they'll get to you as soon as they are able.

feral aurora
#

this whole supportsystem of bsg is the worst ive seen in my entire life

#

changed my password 6 times now and still it says wrong pw or email .... lmao

charred pier
#

We were 4 in custon, under construction, different positions. The cheto, hidden and without clothes. When he killed one of us (covered at 100) he died by shot in the forehead. It kills me of thorax being in another place, where I had nothing but the head in the air. Very very fake !report @ember creek

teal rose
#

!report

wise hullBOT
#

Hello @teal rose,

We do not take reports of cheaters here on discord.
In order to report a cheater, please record your game and post the video in this topic :

https://forum.escapefromtarkov.com/topic/98098-cheater-video-report-megathread/

Please refrain from accusing anyone here on discord to avoid provocations and conflicts.
Thank you!

teal rose
#

@charred pier

rose cipher
#

I am unable to use the mumble feature or the mumble menu i have tried to re bind the key but it still doesn't work does anyone have any suggestions?

coral cape
#

hello im having issues downloading the game

#

it keeps saying the app cant run on my pc

waxen phoenix
#

^ forum post.

analog patrol
#

is there any problem with support? or does it just take a really long time, i have waited 22 days to get an answear to my support ticket

feral aurora
#

hello

gleaming matrix
#

hey, is the launcher working fine for everyone? I can't load in for some reason

#

get this error

proper forum
waxen phoenix
#

Tarkov just died on my pc u.u

#

i cant launch the game

#

i cant reinstall the game

#

all because of a CFsharp.dll i cant even delete to even beguin to start re-installing Tarkov

vivid briar
#

@formal dagger from BSGs website

#

i accidently bought the US version

formal dagger
#

Then you'll have to pay for the upgrade.

vivid briar
#

will that change the region?

formal dagger
#

Yup.

#

You'll go from US to Europe

tranquil temple
#

I cant use nvidia freestyle when i press f3 it says game not compatible is it from the new patch?

vivid briar
#

is this the only solution?

tranquil temple
#

I cant use nvidia freestyle when i press f3 it says game not compatible is it from the new patch?

rustic jay
#

Hello I have an issue with the game, any map other than factory ( I think) Everything is fine i hear people shooting each other. 5-6 minutes in everything goes quite, doors once opened will close instantly, i die from nothing.

vivid briar
#

can i upgrade my package to left behind edition but it will be EU region?@formal dagger

chilly nymph
#

how do i get the clan leader role?

summer lake
#

@naive hill I just got bad service version.

#

But when i check for updates

#

it doesn't show me any new updates.

crisp igloo
#

@formal dagger @stoic sand what does "DMZ router" mean?

formal dagger
#

@vivid briar
You can just upgrade your standard edition to EU

@crisp igloo
You enable the DMZ option on your router for your computer. You'll have to google you're exact model of router to find out how to do it.

vivid briar
#

@formal dagger are you kidding me? how is this an upgrade? and why does it cost 10 euros?

#

i just want to change region

formal dagger
#

Because the EU version is the un-regionlocked version.

crisp igloo
#

😮

#

does the game auto kick/disconnect you if you take to long to load in?

neat sluice
#

yea

crisp igloo
#

whats the time limit?

neat sluice
#

gives a bad back end

vivid briar
#

@formal dagger almost sounds like a bullshit

formal dagger
#

I agree with you, that's why most users buy the Europian version straight up since there's almost no reason to buy 'other'.

#

But due to user error in this case, the wrong version was purchased.

fierce wigeon
#

Is anyone else solar glitched? Timer was down to 45 min. Open the game today and it is back up to 12 h. Been this way for the past 3 days.

vivid briar
#

@formal dagger i didnt had the option

#

caps

formal dagger
#

You're alright

#

and there is an option every time you purchase

#

When you go to purchase, you must go through this screen to check out.

#

There is no way around it.

#

Now when I bought it, I stupidly read it as 'Buy the region you're in' and just got other

vivid briar
#

cant i just upgrade to higher pack with the eu region?

formal dagger
#

Now that I honestly don't know, I've never done both at the same time.

crisp igloo
#

@stoic sand how do I do that IP address thing you were talking about?

vocal fox
#

hi, i just upgraded from standard edition to left behind edition and didn't receive all my items as it shows on the description in the pre-order page?

#

or do you only receive the differences between each version?

river marsh
#

I've been having a problem with my launcher that makes it so that every time i try to repair, update or install the game i get an error. i've been trying to fix this for over 2 days now

stoic sand
#

@crisp igloo in your router you goto port forwarding area and there should be DMZ, type your private IP in there and it will open all ports this will tell you if it's a routing issue with the router. It still could be ports blocked from the ISP. Honestly it's just process of elimination.

#

To get private IP, in CMD you type ipconfig

#

It should be something like 192.168.0.101

crisp igloo
#

ty ty

stoic sand
#

Typing on phone sucks it kept replacing numbers

river marsh
#

the error that i am receiving just says "Unable to load the file "Client.0.12.1.5148.zip" The underlying connection was closed: An unexpected error occurred on a receive"

stoic sand
#

But beware being in DMZ is a security risk and turn it back off after

#

This is just a test to see if it's a port issue.

#

@crisp igloo ^

crisp igloo
#

AHH alright ty@stoic sand

river marsh
#

I've been having a problem with my launcher that makes it so that every time i try to repair, update or install the game i get an error. I've been trying to fix this for over 2 days now. The error that i am receiving just says "Unable to load the file "Client.0.12.1.5148.zip" The underlying connection was closed: An unexpected error occurred on a receive"

#

I've been having a problem with my launcher that makes it so that every time i try to repair, update or install the game i get an error. I've been trying to fix this for over 2 days now. The error that i am receiving just says "Unable to load the file "Client.0.12.1.5148.zip" The underlying connection was closed: An unexpected error occurred on a receive"

calm lance
#

is there any way to fix the weird optic sensitivity?

#

like its not cash money that my sens goes so low when i use a magnified optic in 1x

crisp igloo
#

@stoic sand if I transfer over to a Solid State Drive does that greatly increase the loading into an online match? Is processing the Loot hardware side or graphical side?

#

or anyone

raven sorrel
#

Transferring files to your SSD should greatly increase your load time. If you're not seeing "Deploying in 20 seconds" and a countdown before each raid you should transfer to your SSD

red zephyr
#

Does anyone know how to fix this

#

I keep getting it as im organizing my inventory and its pissing me off

raven sorrel
#

@red zephyr Just wait a few minutes, that's usually serverside and it just needs a minute to catch up

red zephyr
#

ok thank you

fresh blaze
#

mumble does not work on my end, any idea?

#

nothing happens when i press or hold the bound key

stoic sand
#

Yes transfer to an SSD, this game runs way faster on it.

#

Chucky, double tap Y if its default to open comms menu

#

make sure the bindings are right

fresh blaze
#

yea its right

stoic sand
#

i wish they moved that stuff to the controls Menu and not ingame

civic maple
#

i wonder if they will ever fix game optimization? its wierd, it favours old cards. My friend has a 760 runs solid 60 fps no problems, i have a 2080 and it runs average 57 fps. And before u ask, Im a computer programmer / builder so it not my pc specs cause other games work fine.

stoic sand
#

i dont know why it wont work, as is my video in hideout and music dont work lol. dont bother me though

#

Verify your game i'd say

crisp igloo
#

@stoic sand but does that effect loading into a match though with the SSD? or is it prior to finding a match, cause like in a match you have to load "Loot" and "Loot Pool"

timid marsh
#

Hello! New here - does anyone from xsolla check this chat? Because their support that I'm speaking to can not seem to understand what's going on for me haha

fresh blaze
#

i have ssd and since they fixed somethin im never loading in late

unkempt crane
#

@timid marsh XSolla is a separate entity from BSG, if anyone on here claims to be representing XSolla, we do not endorse that user in any way.

timid marsh
#

good to know, ty!

stoic sand
#

it loads faster overall, even my loot and loot pool

#

i used to have it on 4tb sata

ornate belfry
#

Hello! Every time I start up the launcher, after about 5 seconds, i get a pop up that says "USER ACTION REQUIRED, it appears the game has been terminated with an error."

#

It was working fine last night and when I got on today, it just started doing this

crisp igloo
#

Thanks Snake

#

and chucky

scarlet zodiac
#

im so confused what a wipe is

#

when is the next wipe and also is there a schedule??

candid wagon
#

All my currency just got reset to 0. Tried restarting. Any suggestions?

vivid briar
#

LFG Interchange

candid wagon
#

Lmao nvm. Put my wallet in my container 😂

vocal fox
#

someone help my issue? or do i have to go through the forums?

chilly nymph
#

can someone give me clan leader role pls

crisp igloo
#

dont do it, its a trap!

formal dagger
#

@chilly nymph
Please DM me a clan discord link and the welcome message you intend to post.

vocal fox
#

hi, i just upgraded from standard edition to left behind edition and didn't receive all my items as it shows on the description in the pre-order page?
including the MBSS backpack. I accidentally took it out from the merchant before screenshotting. The items on the left from the merchant are all i was given.

river marsh
#

i live in california and for some reason the game is blocked for me?

#

i can use a vpn but i would have to pay

crisp igloo
#

I live in california and its not blocked for me @river marsh it does depend on your ISP tho

south obsidian
#

Anyone know why this happens

radiant badger
#

Hi quick question. A mate bought Escape from Tarkov for my however bought the Europe version. I am AUS so i said he should have bought the Other Region, however it says the Europe version will work anywhere. Will it work on the AUS servers?

formal dagger
#

Yup, the Europe version is basically the non region-locked version.

radiant badger
#

ok thanks for your help.

stoic sand
#

@crisp igloo did moving the game to ssd help? Or still stuck in loot pool?

#

@formal dagger you need a animated profile picture of the cat meowing lol

crisp igloo
#

I need to buy a SSD first

stoic sand
#

Oh

#

Well I can tell you it sped my game up by 1-2 minutes of loading

formal dagger
crisp igloo
#

but someone told me to try Factory Map ive only been playing Customs, and I recently just defragged my hard drive and loaded into factory and I GOT IN!

formal dagger
stoic sand
#

Seems like a bottleneck issue

crisp igloo
#

i died as a scav after killing 2 other scavs and then a PMC got me

stoic sand
#

HDD overloaded

crisp igloo
#

well they told me Factory is a smaller map

#

so its less loading

stoic sand
#

Yes it is the smallest

crisp igloo
#

and I was able to get in

stoic sand
#

So the next step is SSD for sure :)

#

Also that Kat don't move @formal dagger

crisp igloo
#

❤️

#

this game is freaking awesome

#

So add that to the support option, have the person defrag the hard drive lol it worked for meeee

#

took 4 hours to defrag but still

formal dagger
#

I shall.

vivid briar
#

Do you still have to install a VPN to play?

formal dagger
#

Normally you don't have to, but it seems certain ISPs are having problems.

red zephyr
#

This error is starting to drive me nuts any know fixes for it

crisp igloo
#

@vivid briar i DIDNT HAVE TO

#

but you need to contact your ISP and tell them to unblock it for you

upper vector
#

Guys can someone try to help me, whenever I try to install tarkov it starts at about 5 mb then it drops down to 100 kb and the game just never installs

#

i just want to play the game man D;

formal dagger
#

@upper vector
What region are you in and what's your ISP?

upper vector
#

im in north america and my isp is xfinity

#

@formal dagger

formal dagger
#

Hmm. I haven't heard of Xfinity stopping downloads.

#

Just for a test, can you grab a free VPN and try and download the game again? I want to see if it's a ISP problem.

upper vector
#

whats a vpn i can get that's free?

formal dagger
#

I've honestly never had to grab one, so I don't quite know. I know most have trials of some sort.

teal rose
#

^

rustic jay
#

Anyone got clue how to fix desyncing?

formal dagger
#

Many Desynch issues are caused by something within the users network enviroment. I'd start by manually selecting a server or two on the launcher, if that doesn't work then try a factory reset of your router.

scarlet zodiac
#

how do i fix the {"message":"Our systems have detected unusual traffic from your computer network. Your connection has been blocked temporarily, try again later."} on the website??? im trying to pre-order the game and i cant access the pre-order website ):

#

i've waited like 2 hours and it didnt fix

civic maple
#

what the hell, some player just shot me through a solid metal door, Maybe add a bullet collision check so people cant use phase bullets?? i've seen alot of them as of late, I've died 8 times now to people who can shoot through metal doors, Concrete walls, and so on, i got shot through 2 entire buildings once....
Name: Onlysub2Anton
hes the exploiter

novel prawn
#

Is it normal for Road to Customs to lock players out? I lost a good amount of loot because it was red like 15 minutes into raid on Shoreline and this has literally never happened to me before

crisp igloo
#

got a new error, what is "Bad service version" ?????

#

got disconnected while almost loading in

#

it was ready

wary spire
#

WHERE DO I REPORT HACKERS?

teal rose
#

!report

wise hullBOT
#

Hello @teal rose,

We do not take reports of cheaters here on discord.
In order to report a cheater, please record your game and post the video in this topic :

https://forum.escapefromtarkov.com/topic/98098-cheater-video-report-megathread/

Please refrain from accusing anyone here on discord to avoid provocations and conflicts.
Thank you!

wary spire
#

!report

wise hullBOT
#

Hello @wary spire,

We do not take reports of cheaters here on discord.
In order to report a cheater, please record your game and post the video in this topic :

https://forum.escapefromtarkov.com/topic/98098-cheater-video-report-megathread/

Please refrain from accusing anyone here on discord to avoid provocations and conflicts.
Thank you!

vivid briar
#

@crisp igloo Why in the heck would i have to have my ISP unblock this?

#

Seems it has to do with Xfinity though....

formal dagger
#

Servers sourced from Russia

#

🤷‍♂️

stoic sand
#

xfinity is terrible too lol

#

cough, comcast

upbeat fog
#

Heyo, first time on this Discord.
I'm having a problem with the #news-setup where it doesn't keep my reaction on language and region, but on notifications it does.
Anyone able to help, please? :3

formal dagger
#

@upbeat fog
What region would you like friendo?

upbeat fog
#

EU please

formal dagger
#

Done.

upbeat fog
#

thenk you!

red mauve
#

Hello, is there going to be a black friday sale like all the other years?

steel adder
#

i need help

mellow field
#

Ok so a friend of mines plays Tarkov with me. Up until the last patch he has had no.issues. since 0.12 his game always crashes? He has uninstalled it, deleted directory files, moved it to other HHD / SSD but keeps crashing. Any ideas??

vivid briar
#

One day i'll be able to play

#

maybe one day

north heron
#

Hi i was just wondering if there's a way to report hackers?

keen plank
#

!report

wise hullBOT
#

Hello @keen plank,

We do not take reports of cheaters here on discord.
In order to report a cheater, please record your game and post the video in this topic :

https://forum.escapefromtarkov.com/topic/98098-cheater-video-report-megathread/

Please refrain from accusing anyone here on discord to avoid provocations and conflicts.
Thank you!

keen plank
#

@north heron

north heron
#

thanks

deep summit
#

Sat in an Awaiting Sessions Start screen for 10 minutes. See a few PMC's that are moving, but not leaving the spot they must have spawned in. Then I get Server Connection Lost (must been a dead raid), try to get back in and instead find out all my gear is gone. LULW

tranquil solar
#

I went into a raid and when I came out the mag was stuck mid-reload

#

is this a bug?

fossil bloom
#

yes

tranquil solar
#

ok thanks

dusky whale
#

How do I UPGRADE my account? I don't want to buy another copy, just upgrade to a new level, is that possible?

fossil bloom
#

yes

#

go to the website, sign in and click on preorder

vivid briar
#

Hey guys, i have problem with launching game. When i press ,,play'' button game just show me Fatal error window that says ,,Failed to load mono''. Has someone same problem or know how to slove it?

dusk zodiac
#

i keep getting in every raid that i can;t heal my self

vivid briar
#

....

dusk zodiac
#

its puts the needle in and nothing happens

vivid briar
#

needle is empty

teal rose
#

@vivid briar you can try to do an integrity check in the launcher.

#

@dusk zodiac you can try to select different servers in the launcher. Maybe it helps.

dusk zodiac
#

ok so it only happens when i use the survival kit

#

so has to be something with that

#

after i used it every healing does not work

vivid briar
#

@dusk zodiac my friend had same issue as you. The only thing thats levt is to report it to support

#

oh arleady got it

#

here it iss @teal rose you are better than BSG support thanks so much man! 🍻

frail rover
#

keep running into same issue server connection lost every game now any fix's for it? already disabled ipv6 since most recent patch i am unable to stay in a match longer than 10 15 mins before i get booted

fringe fulcrum
#

^^^^

digital finch
#

ive messaged support regarding my issue its been 4 days and no reply considering its a game changing issue for me and that i paid money for it anyone help?

fossil bloom
#

yeah, saying what issue you got would help

clever hill
#

@digital finch messaged them more than a week ago and only got a reply like 2 days ago

#

so I wouldn't expect much.

digital finch
#

i reset my game profile and i get everything but the gamma container back also i entered a raid before i reset my account and when i came back i lost my starting gear on my pmc too

formal dagger
#

Please give BSG support time, their buried in tickets at the moment and sling their best to dig through all of them.

young vortex
#

If I upgrade from standard edition to EOD will it reset my account?

obsidian salmon
#

Nope

young vortex
#

Wasnt that how it used to be like?

#

What happens then when I buy it. Does it just give me all stuff in a package?

vivid briar
#

LFG Interchange or customs

#

any newbies here wanna do a run with me?

#

also new to the game

formal dagger
vivid briar
#

oops sorry i just noticed i typed in the wrong channel

left herald
#

im so confused i keep gettging this glitch where i went into a raid killed 10 ppls then when raid ended says i got 0 kills and no exp

#

this is bothering me a lot

chilly nymph
#

@left herald when u say the raid ended, do you mean u extracted or the raid timer hit 0?

spiral plover
#

Hey everyone. So, I've gotten a strange glitch or something twice now. I will get really bad framerates in game, close out and restart my PC, then the game after hitting play loads indefinitely with a pinwheel and I have to reinstall everything. Thoughts/ suggestions?

narrow valley
#

i cant load the game up again my cursor spins blue

#

how do i fix this

feral wedge
#

okay, i need help

#

im not recieving the email containing the auth code, and before you say anything, i have added the email to whitelist so it can come through, i have waited up to an hour for the email to come through, i have checked spam/junk mail, i have tried it all

#

ive opened up a support ticket on the forum

#

got 1 reply which didnt help

#

i seriously need this issue fixed

#

i have been at this for 5 days

#

nothing has worked

teal rose
#

What email provider are you using and are you using any email software?

feral wedge
#

the email i use is icloud

#

and just the usual mail app

#

there's nothing wrong with it

#

every other email comes through just fine

#

but tarkovs doesnt

narrow valley
#

i still cant load the game up i have to restart my pc every time i press play

robust spire
#

since ngreedia has removed suport for freestyle. what reshade works with the game?

feral wedge
#

yo someone in power and knows what they're doing needs to help me here

echo osprey
#

lol support chat?

#

this game is a total fucking mess

#

3 years in beta ffs

#

@feral wedge this game and all the people that are working for it are just lazy shit man no support in here

feral wedge
#

they're working hard on the game, just not on supporting the players atm

#

kinda shitty

#

i need this fixed no lie

echo osprey
#

working hard?

#

nah mate

#

im sorry love the game , hate the developer

#

as a russian i know russians

feral wedge
#

lmao

echo osprey
#

there is type a and b

#

these guys are B

#

shitload of money for EOD but cant hire more people to finish this fucking mess

#

alcoholics with a keyboard

feral wedge
#

lmao

echo osprey
#

maybe try in the launcher

#

to file an official support

teal rose
#

The official support team is very busy with a lot of people/issues/requests.

vivid briar
#

hey, i need some help, a friend of mine is crashing when he opens the game and he has to restart his PC

#

anyone know how to report it/get it fixed?

teal rose
#

@feral wedge is there any other way to access your emails?

feral wedge
#

cant even file an official report

echo osprey
#

yeah, uninstall.

#

@vivid briar you wont get help, not in here atleast

teal rose
#

@vivid briar does it show any error?

feral wedge
#

i can access my emails elsewhere

#

just not from tarkov it seems

vivid briar
#

no error

#

he clicks play and nothing happens

#

sometimes it goes to a black screen with cursor changing to loading cursor

teal rose
#

No I mean anything else than the app you mentioned? Like a webinterface. @feral wedge

vivid briar
#

sometimes no black screen and just loading cursor

#

computer completely locks and he has to turn the power off

teal rose
#

He can try to do an integrity check first.

vivid briar
#

he did an integrity check

#

nothing was missing

feral wedge
#

nah

#

just the mail app

teal rose
#

Alright, he can try to delete the config (local.ini) in Documents > EscapeFromTarkov.

#

Did he overclock his CPU by any chance?

vivid briar
#

lemme ask him real quick

#

no overclocking he says

teal rose
#

@feral wedge you can try to connect to your email via a different email client, like Mozilla Thunderbird. There have been similar issues a while ago and using a different client solved them, so it's probably worth a try. There is a chance that is doesn't work though because there are a LOT of connection issues with BSG right now in some areas in the world most likely caused by ISP's. This are instructions you need to connect to your email with a different client (I recommend Mozilla Thunderbird): https://support.apple.com/en-us/HT202304

feral wedge
#

the mod im talking too hasnt replied in 20 mins

ionic pecan
#

“Bad service version” fix?

#

Happened twice in the last 30 min. Once on a scav and once on PMC

#

Got back in after reconnecting, but it’s causing me to spawn in late, thus giving me a massive disadvantage. Quite annoying

formal dagger
#

Bad Service usually means somethings not updated. Try restarting the launcher to update it, barring that go to the EFT folder and update Battleye.

bright prawn
#

does anyone have a solution for nvidia overlay color not working?

#

Game is literally unplayable without some sort of color treatment

formal dagger
#

@bright prawn
I disagree, but you need to downgrade to an older version of GeForce experience to get it to work properly.

#

Something about the newest version broke its compatability with Tarkov, BSG is aware and working on it.

glossy lake
#

hey my game keeps crashing every almost every match im in

formal dagger
#

@narrow valley
What sort of error do you get, or is it straight up a hard crash?

@glossy lake
Does it crash on Loading Loot?

glossy lake
#

no its mid match

narrow valley
#

whenever i press play my cursor spins and i have to restart my pc

#

i dont think its a crash

formal dagger
#

@glossy lake
What're your specs?

@narrow valley
Did you just get the game, or did the bug start with a patch?

glossy lake
#

9900K

narrow valley
#

no

glossy lake
#

32GB ram 1080ti

#

on a 2tb nvme

narrow valley
#

yes every since 0.12

glossy lake
#

the game was super stable till the last "stability patch"

formal dagger
#

@glossy lake
Defrag the drive that Tarkov is on and try booting again.

@narrow valley
Go to your My Documents - Escape from Tarkov, and delete the local.ini and try to boot again.

glossy lake
#

@formal dagger its a nvme man

serene surge
#

so i had a scav raid and it was amazing and the game took all my loot and siad i extracted with nothing somebody help

formal dagger
#

@serene surge
Are you still on the screen?

@glossy lake
I know it sounds stupid, but someone I was helping last night said they apparently defragged their SSD and Tarkov started booting again. Just trying to see if it works again.

#

Cause you shouldn't have to defrag SSDs

#

cause nothings actually moving

bright prawn
#

I rolled back my driver to 3 different version still doesn't work @formal dagger And to answer you "i disagree" everyone is going to have different standards for playing games. Personally i don't like looking at a desaturated ugly world

glossy lake
#

its boots fine it just ctds mid match and i have relaunch and connect

obsidian salmon
#

easy reshade bad jsut dont use it

bright prawn
#

its not reshade its nvidia driver

formal dagger
#

Be nice Shoot

#

Then I'd guess your best bet is just an older version of ReShade.

obsidian salmon
#

the filters and free are currently broken

formal dagger
#

@glossy lake
What have you tried so far?

glossy lake
#

Nothing yet. I just updated nvid drivers, cleared cache, check game integrity.

formal dagger
#

Alright. Do you know how to use event viewer?

glossy lake
#

yea

formal dagger
#

Alright. Play Tarkov until it crashes, then hop into viewer to try and suss out what's causing the crash.

glossy lake
#

alright

open dome
#

anyone got any help on freezing when getting shot at

chilly nymph
#

@formal dagger I sent u a dm about the clan leader role

formal dagger
#

@chilly nymph
I apologize, I didn't actually see your DM.

@open dome
Whats your computer specs, region, and internet?

chilly nymph
#

tyty

open dome
#

ryzen 5 2600x gtx 1070 16gb ram, SEA

#

wifi

formal dagger
#

Are you able to temporarily hook up an ethernet cable to test?

open dome
#

nope too far

formal dagger
#

Mmm.

open dome
#

but it weird cause it always happen when like some player is going to shoot me or a big fight is going to happen

#

nvr really happen with AI

formal dagger
#

I think the player desynch just happens when you start being sent more data from opposing players, since at a distance not everything a player has is loaded but as you get closer you can see non-standard clothing, mods, etc.

#

So not only could it be something with your connection, SEA servers are also notoriously unstable.

open dome
#

ah

foggy quarry
#

how do i fix this please ?

formal dagger
#

What have you done so far?

foggy quarry
#

i tried to redownload the laucher

#

and reinstall and

formal dagger
#

and when does the error start?

foggy quarry
#

why is there no fix button :/(

#

when i lauch the launcher

#

WUT

formal dagger
#

Uh.

#

Ok so.

vivid briar
#

fix 228

formal dagger
vivid briar
#

oh shid

foggy quarry
#

ok will do

light current
formal dagger
#

@light current
What're your specs, and did you just get the game or did the issues start with a patch?

light current
#

after .12 update

vivid briar
#

@formal dagger move 228 problem

#

when you move a an item

light current
#

it was ok before.

vivid briar
#

and it reverts all your actions

formal dagger
#

I'm afraid there's really no fix for that besides resetting your profile, I'm sorry Under.

light current
#

also it works fine if it successfully starts.

#

@formal dagger

formal dagger
#

Mmm.

#

Do you know how to open the Event Viewer?

light current
#

no

formal dagger
#

open up the start menu in the bottom left and just type in 'Event Viewer' and open it up.

light current
#

ok,then?

formal dagger
#

Now, start up Tarkov, let it crash then close it.

light current
#

the problem is that if it crash,i can't close it.only way is to shut down windows

formal dagger
#

That's fine, the Event Viewer will still record the crash.

light current
#

ok,can you be here for abit,probably i will back after reset,ty.

#

@formal dagger i'm in game finally.

#

is it possible that game crash on full screen?

cosmic citrus
#

Please fix the bugs that force you to continually load an item/examine forever. Not only does it not let you eat/drink or do anything else, but the second time I was kicked out. But hey, anticheat right? I'd happily pay for EoD if the game would stop booting me near extraction. Thanks

formal dagger
#

@light current
It is a possibility, yes.

#

@cosmic citrus
That bug is actually a desynch bug, what region are you in?

quick idol
#

how does the bitcoin farm work?
does it need 10 graphics cards to work?

cosmic citrus
#

NA

formal dagger
#

@cosmic citrus
Most NA servers are pretty decent, so it's something being screwy in your network enviroment. I actually used to have some of the same problems, but an occasional router factory-reset makes it go away for a few months.

cosmic citrus
#

It's not all the time.. its a rare occasion, but still very annoying. |: I can try resetting my modem but meh.. its not really a problem in anything else.

#

too bad devs cant just look at logs and reverse-engineer the cause

formal dagger
#

Tarkov in its current state is just really sensitive to network changes, and you're grossly overestimating how much they see and how difficult that is.

cosmic citrus
#

It was when I was messing with a container, e.g. examining/putting stuff in. And, I know.. idk, look at what happened to a player and see the logs. Just shitty when it's a false flag and the game automatically assumes..

#

But, okay. I'll give it a shot z.z

#

thanks anyway, broski

cloud bolt
#

Hello, im unsure if i already have purchased the game or not. I cant find an email with it. However when i look at my profile and then under Pre-ordered is says standard edition: Region Europe. 10/12/18, Gift Activated, Expired. Does this mean i own the game or was it some sort of test server?

cosmic citrus
#

i think they had 7 or 14 day trials as some of the loot?

#

i could be wrong

coral heart
#

@quick idol bitcoin farm requires one gpu to work, and at max level can hold 50. The more you have, the faster the farming process

cloud bolt
#

I just dont want to purchase it again if i already have done it once. I wrote to their support however ive heard that it is pretty bad

vivid briar
#

@formal dagger the fix for the 228 moving problem is running CCleaner On registry and then updating the launcher

#

fucking works

formal dagger
#

@vivid briar
Huh. That shouldn't work, but if it does that's some good shit.

vivid briar
#

❤️

civic maple
#

what the crap, 2 of my hideout upgrade timers reset, Library / and solar panels.

upper mesa
#

To bad, guess I'm not purchasing 8 more copies of EFT for the LAN Center in my house. Negative reviews from TekRP and anyone affiliated. #HugeLetDown

civic maple
#

Whats wrong @upper mesa

upper mesa
#

Ip blocked at login. Support wont support ticket. No support here unfortunetly. It's been 3 months now. Oh well

civic maple
#

where u using a vpn?

upper mesa
#

No

civic maple
#

whats the ip block message?

upper mesa
#

Ip 0.0.0.0 (my actual ip listed there, scroll up for a pic) blocked temporarily for unusual traffic.

It's not being unblocked

civic maple
#

and its just the launcher effected? can access site and everything else?

quick idol
#

@coral heart ah nice

#

thank you

upper mesa
#

I cant download anything because I cant login.

civic maple
#

Mhh, Contact your ISP and have them change your ip

#

see if that will work.

upper mesa
#

Done it twice, I have statics

civic maple
#

FYI i am not 100% sure if this discord is the offical discord for eft.

#

the staff in this discord are all fucking assholes.

upper mesa
#

This discord I got off the website

civic maple
#

Tarkov does not ip ban, they hwid ban so if its saying ip blocked make sure ur not using a vpn and ur dns settings are setup to a default dns

upper mesa
#

I was told this isnt the official when officially I got it off the EFT website. Thought that was funny

civic maple
#

ikr

#

emailing staff will get you no were either, there support team is pathetic for a game of its size.

upper mesa
#

The default dns is set to my isp, comcast. I've been told its EFT cloudflare that is blocking me

civic maple
#

amazing game but shitty staff and comunity system

#

cloudflare that makes it easier

#

ok so brb let me grab a link

narrow valley
#

i deleted the file and i still cant play the game

#

i need help

#

is a refund possible?

vivid briar
#

anyone know if theres a way to validate files for tarkov kind of like steam

obsidian salmon
#

@vivid briar

#

Integrity check

vivid briar
#

cool thanks man

left herald
#

@chilly nymph i either died or extracted never has it hit 0

chilly nymph
#

@left herald not sure then i havent experienced that bug yet

left herald
#

dang

narrow valley
#

any1 else cant load up the game?

formal dagger
#

@upper mesa
This is the official discord, it's just that most of the staff here are volunteers. The only BSG employees on here are the community managers and the tech support rep.

haughty gale
#

who is still getting error 228 moving error

left herald
#

omgggg

#

it happened again

formal dagger
left herald
#

i went into a raid extracted and got so much kills exit raid no exp

#

wtfffff

#

can someone pls help me with this

formal dagger
#

Demon

#

You still get your EXP

#

Your end screen is just desynched.

left herald
#

my exp bar didnt change doe

#

actually

#

it did nvm

#

thank u

formal dagger
#

@left herald
I also thought I saw you mention your scav loot not getting out earlier, did you have that issue or am I just losing my mind?

obsidian gazelle
#

Hey! I was just looking into settings for tarkov, I've stumbeled upon this app called "Reshade". Can someone tell me what this excactly is and if this is allowed in tarkov? I can't log into the main site for some reason so i can't check the TOS

formal dagger
#

ReShade is not bannable in EFT, however you have to use the older versions because the newer versions have exploitable features.

obsidian gazelle
#

Just so i know, are these exploitable features even detectable with the banning system they have in place? Just curious about this tbh and do streamers also use this app

split cosmos
#

Anyone else claim bitcoins out of the farm and they don't go into ur inventory?

left herald
#

i did

#

cause i went into a raid and killed like 10 ppls first time doing dat gud then when i died

#

i got like nothing

#

no exp

#

or anything

vivid briar
#

weird: just have a session where it took about 6 minutes until 'waiting for session start' was over
then i started as usual, after about 2mins i get a dsiconnect, so i reconnect, which took about another 6 minutes
then i was in a game where everyone was either dead, or stuck running/walking - ic can loot them though, but not examine content

left herald
#

ik i loose all my loot

#

but no exp and none of the kills counted

vivid briar
#

timer keeps running down, cant extract though i'm at extraction

#

weiiird stuff 😦

neat sluice
#

-0------ --

vivid briar
#

wow ... timer ran down to 0 - raid successful, i got three kills counted (some scavs where moving veeery slow and could be shot/knifed) also got the loot it seems

meager sleet
#

I am still getting very bad matching times on reserve base solo

#

upwards of 10 minutes

copper heath
#

they are Currently in LFG Factory #2

#

I'm certain one of them was using an mp7, and would put on a suppressor to shoot one of our teammates, then they'd take the suppressor off

obsidian salmon
#

Name and shame isn’t going to do much of all

copper heath
#

Do you have any suggestion then?

obsidian salmon
#

Unless you have recorded proof with the discord overlay of them and you in a vc together ain’t much that can be done

eager forge
#

Anyone know how to fix the disconnects?

cosmic citrus
#

its probably on your end.. if you go to command prompt and ping google.com it should be less <50 ms or so with no packet loss (e.g. ideally using wired)

formal dagger
#

@copper heath
Green is correct, we do not take user testimony as proof of a TK. We need recorded evidance.

eager forge
#

@cosmic citrus yeah i got average 27ms

#

should I change my adapter settings? i can get like 3 disconnects in one match

formal dagger
#

Factory Resetting your router sometimes helps.

eager forge
#

connection is fine for otherstuff tho

formal dagger
#

For one reason or another, Tarkov tends to be very sensitive to cetain network enviroments.

copper heath
#

Ok thanks for the heads up

eager forge
#

so there is nothing i can do to fix it

formal dagger
#

Factory resetting your router, changing DNS, flushing DNS, are all things that may help, but it's not guarenteed.

vivid briar
#

One day this shit will work again

novel fossil
#

So it says I have an offer on the market but there's nothing on "my offers"

#

Any way to fix this?

foggy quarry
#

@formal dagger that worked ty sorry for not getting backt o u

formal dagger
#

@foggy quarry
Not a problem at all, glad it helped!

small garnet
#

How do i put reapir on svd

formal dagger
small garnet
#

okayo

stiff shuttle
#

Anyone know what causes this? My cousin cannot play tarkov. We have tried numerous fixes for his game that crashes when loading into a raid. First his discord crashes then tarkov. We have tried disabling harware acceleration in discord, and setting escape from tarkov to full control in security tab. Reinstall tarkov twice, verify files, run as administrator, new cpu, ram, motherboard, new hdd and tried on external ssd. Can't seem to solve the issue.

He has i7-8700k, RTX 2080, 16GB ram, 1tb samsung ssd

vivid briar
#

so i have been trying to install for multiple hours trying different tings and i keep on gettin dis?!

#

downloaded file checksum does not match?

copper heath
#

i am really upset at this game

#

rtx 2080, my computer crashed multiple times in the raid, then i finally get back in and extract with a ton of loot right when I extract, the game goes black and crashes to the launcher.

formal dagger
#

@copper heath
How long ago did the game crash?

@stiff shuttle
So just to confirm, the game crashes upon entering a raid, correct? Does it crash on offline as well, or just online?

@vivid briar
What's your region, ISP, and are you wired or wireless?

vivid briar
#

So recently I've been having issues with my game. Before it wouldn't let me download the launcher. Now, I can download it. When I run it, it tells me that it's not compatible with my version of windows. Running Windows 10 Pro 64 bit. (Says the launcher I download is 2KB)

stiff shuttle
#

@formal dagger We have not tried offline. He is able to play like a raid or 2 then his game desides to crash when loading into an online raid. Then if he resets his game it will still crash sometimes. It seems to be random

copper heath
#

the crash that crashed my pc was "video_scheduler_internal_error", rtx 2080. the game crashed 20 minutes ago probably, at the end of my extract. I put the video quality to low and i don't seem to be getting the "video_scheduler_internal_error" pc crash anymore

formal dagger
#

@copper heath
Ok, hop into the Event Viewer on windows and go into the app section and scroll down to approx the time of the crash and see what the viewer says.

@stiff shuttle
Ok, have him test the offline raid and see if that works.

vivid briar
#

Any tips for me Katminsky?

#

I've reinstalled windows, wiped my drives, troubleshooted my Wi-Fi connections 'n drivers.

formal dagger
#

@vivid briar
I helped someone fix it earlier, so I'm trying to scroll up and find it.

#

I'm also checking Modmail

vivid briar
#

My Modmail message is a meme... but I'm actually having issues.

plush solstice
#

where can i find the hack report website

formal dagger
#

!report

wise hullBOT
#

Hello @formal dagger,

We do not take reports of cheaters here on discord.
In order to report a cheater, please record your game and post the video in this topic :

https://forum.escapefromtarkov.com/topic/98098-cheater-video-report-megathread/

Please refrain from accusing anyone here on discord to avoid provocations and conflicts.
Thank you!

crisp igloo
#

are the servers down?

#

I cant connect in launcher

plush solstice
#

no, the server is fine i think

crisp igloo
#

well I cant connect in the launcher

vivid briar
#

Guess I'm screwed lol

stiff shuttle
#

@formal dagger Yeah my cousin just tried to load into offline raid and it crashed both tarkov and discord when loading in

formal dagger
#

@stiff shuttle
What're his specs?

@vivid briar
Can you test something for me? Grab one of the VPNs with a free week trial, and try to grab the launcher and install the game.

stiff shuttle
#

He has brand new i7-8700k, RTX 2080, 16gb DDR4 ram, 1tb ssd, 2tb hdd

#

So he tried loading in shoreline raid online just now and his pc blue screened this time. I'll mention the vpn thing

vivid briar
#

I'll try that now.

#

Should I connect to a different Region? I connected to a server in California and it didn't change anything.

#

Connected to U.S Servers, UK Servers and Russian servers. None of them worked.

formal dagger
#

Mmmmm.

#

Who's your ISP?

#

@vivid briar

vivid briar
#

Spectrum

fallow citrus
#

if i upgrade from standard edition to edge of darkness, does it just give me all of the other stuff thats included in that and i get to keep my same stuff / character / level? i dont want to lose my stuff but id like to buy the EOD edition

formal dagger
#

You don't have to reset and you end up getting sent the difference in loot.

fallow citrus
#

okay @formal dagger so all of my stuff is safe and i dont need to do anything specific to avoid losing my char / level / rubles etc?

#

ill just be doing the "upgrade preorder" button on the tarkov website from standard to EOD

urban ferry
#

would there be a certain channel where I can post a link to my reddit post about a UN Blueberry week event?
or could I just talk about it in #eft-chat

formal dagger
#

@fallow citrus
Nope, not at all.

fallow citrus
#

alrighty thanks @formal dagger 🙂

vivid briar
#

So, any other ideas?

formal dagger
#

@vivid briar
I've gathered a few reports of Spectrum users in Cali being unable to play Tarkov starting very recently, I believe it may be something similar that happened to Verizon users in New Jersey a few weeks back.

vivid briar
#

I'm not necessarily doubting you or insulting your intelligence of supporting *you've been doing a good job)... but HOW THE FUCK does that happen?

formal dagger
#

That is honestly a VERY good question.

#

I wouldn't believe it if it hadn't just happened to another state and ISP a few weeks back, but the problem was wide-spread enough that it can't be discounted as a coincidence.

vivid briar
#

I'd understand whole regions and or whole ISP's being unable to play, but a specific ISP and State mix...

formal dagger
#

Considering you'd make case number 5, I believe it's passed the realm of coincidence.

#

@stiff shuttle
Here's a few things.
Try having your friend go do My Documents, Escape from Tarkov and deleting the Local.ini and downloading and running CCleaner in registry mode.

vivid briar
#

Thanks for helping me out. I've been trying to found out what the problem was. Wiped all my drives, reinstalled Windows, restarted and messed with my Internet settings etc. Found out it wasn't on my end so I looked for other solutions.

odd terrace
#

my friend just bought the game and can't play it, he hasn't been able to make it past loading loot. we loaded into the map and died and he was still loading

#

anybody have any suggestions? he reinstalled video drivers

fallow citrus
#

every time i try to claim my insurance i get this error and then it removes everything from my stash that im trying to reclaim

formal dagger
#

@fallow citrus
Download CCleaner and run it in registry mode, that'll clear that right up.

fallow citrus
#

thanks

#

hope its still there when i open it again haha

#

my precious guns

#

@formal dagger still got the same error 😦

#

any ideas what the problem is? i think it happens when i reclaim a particular item... maybe a bug?

formal dagger
#

Mmmmm, honestly that's all I got.

fallow citrus
#

ugh ok hope i can get my stuff back lol\

formal dagger
#

@odd terrace
Try having your friend go do My Documents, Escape from Tarkov and deleting the Local.ini and downloading and running CCleaner in registry mode, and closing everything except Tarkov and Discord when booting it.

odd terrace
#

ok ill try that, thakns

stiff shuttle
#

@formal dagger He deleted local.ini and ran ccleaner in registry mode still crashed

fallow citrus
#

so @formal dagger i got edge of darkness edition and i got the mail with the items but it didnt increase my stash size... so i cant put any of it in my inventory lol

#

is there a way to "force refresh" so it knows to give me my bigger stash

formal dagger
#

Ok, back out of tarkov, log out of your launcher completely, relog and hop in again.

fallow citrus
#

ok

formal dagger
#

@stiff shuttle
Apologies for the late reply, do you know what error he got exactly when he BSOD'd?
and does he have any sort of Overclock on his CPU?

cobalt moon
#

Might have to switch providers now

#

@formal dagger I wanna thank you for the support man. You’ve been very helpful

formal dagger
#

@cobalt moon
Ok, so did you get confirmation from Spectrum that it's a problem on their end?

cobalt moon
#

They’ve said “minor hiccups” have been happening

#

I’m assuming it has something to do with the blackout that happened recently

#

Idk

stiff shuttle