#community-support

1 messages · Page 471 of 1

obsidian salmon
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@vivid briar Buy EoD you dont need to reset, not since 10.5

radiant cedar
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Thanks @fringe pewter

vivid briar
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wait really

obsidian salmon
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Yeah

vivid briar
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iv got fucking Neanderthal brains

obsidian salmon
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The stash size increase should be instant and the new items will come from the messenger, just like insurance and rewards

vivid briar
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thanks b

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and the gamma is in those items right

obsidian salmon
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I..

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Im pretty the gamma just replaces your current case

native basin
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so put any items you have in your beta or alpha and put it in ur stash

kind gate
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guyz, if you repair something and move some item to your body than the game crash on infinite loading @grim hatch

teal rose
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No need to @ him. You should just report the bug using the launcher and make sure to attach log files and if possible a video where you show the bug.

meager lily
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For nj peeps who have verizon, my issue has allegedly been resolved but the issue was still occuring as of this morning

kind gate
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i dont wanna

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report on launcher sucks

teal rose
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Why that?

kind gate
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lot of info

teal rose
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That's the best way to report bugs.

kind gate
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fast message here

teal rose
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Well that message won't get far.

kind gate
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if they dont want to watch here fuck up i dont mind

teal rose
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This here is the community support. There are no devs here.

kind gate
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so

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i don mind

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they probably know the bug

teal rose
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Please report it using the launcher nonetheless.

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They need as much information as possible.

hasty plaza
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Sorry if this is posted somewhere, but is there a best guide for getting rid of hitching in game?

obsidian salmon
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Just shoot them

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huh you mean hatchlings

hasty plaza
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no, when the game hitches like freezes for a second

obsidian salmon
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oh mirco stutters

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I can say moving off from lowest settings may help

hasty plaza
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i have mine on medium roughly

hexed pendant
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I am experiencing the XP bug,i killed 5 scavs on factroy and it said i survived but i got 0XP and it said i didnt kill anyone.

obsidian salmon
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The end screen can be desync'd to an old raid,

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all xp you earned should still carry over

hexed pendant
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Ok,thanks!

formal dagger
obsidian salmon
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Yes? @formal dagger

quick idol
obsidian salmon
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How many minutes until the time comes

meager lily
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@hasty plaza make sure youre not running on windowed borderless

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the game will sometimes still launch up on that even when set to fullscreen

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performance on that is crap

quick idol
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@obsidian salmon it was 10 hours

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now the timer is gone

obsidian salmon
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oh

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uh

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hmm

quick idol
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wut

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train arrived but i didn't hear the honks

faint parcel
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can i have my name changed in this server from Themanchayse007 to xXxBigCountry

manic ferry
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I upgraded my med station last night

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and slept for like 14 hours

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got up

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checked it and when I leveled it up

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it redid the timer

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and took my fucking ledx

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and al the saline

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and cash

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wtf

deft edge
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yo why is there infinite amounts of ai spawning on interchange

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is that a bug or something

small garnet
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scav horde

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small chance of it happening on maps i think

formal dagger
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Ye.

proven hedge
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lol yeah, I died to it last night

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killed 14 scavs

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ran out of bullets, and got pegged by a sneaky one when I was trying to loot a body for another gun/ammo

fading umbra
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does anybody know what to do if you are stuck in the ground from standing too much ?

chilly furnace
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yo boys i cant launch tarkov without it just making a black screen and my mouse a blue circle. can anyone help?

storm tiger
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Verizon still gay?

hollow lintel
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im stuck on matching forever again

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can you guys working on fixing that? shit is annoying

echo turtle
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anyone else been coming across hackers a lot more frequently?

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Came across 3 today

north plinth
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Having an issue getting auth code, using gmail

grizzled forum
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Question.

I bought the game back in May and played it for a couple months then uninstalled. I wanna play again but it’s saying I never preordered it on my Profile. I’ve emailed support a couple times and included screenshots of my paypal and xsolla receipts, but they haven’t replied.

Does anyone know how long they take to actually help their customers?? Im dyin to play this week.

formal dagger
north plinth
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"you do not have permission to view this content" @formal dagger

formal dagger
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Make a account on the forum, that should make that go away.

north plinth
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I did make an account to get the discord and its still there.

grizzled forum
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Lol whatta company. Supporting people who have given you money should be more of a priority.

formal dagger
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All the support tickets are from paying customers though.

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Their also a comparatively small company, give them a little slack

north plinth
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can I get a screenshot then I cant see this fourm post

formal dagger
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That's odd. Give me a moment.

north plinth
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Thanks

formal dagger
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Open up a command prompt window (Win+R, type CMD or Start->Command Prompt) and type 'wmic csproduct get uuid' you should see a value be returned.
If you get an error then you need to repair WMI
The automatic method is to run 'Windows Repair' at www.tweaking.com open it up get to the repairs section, untick everything except 'Repair WMI' then click start repairs

If you want to do this manually

Open an administrative command prompt. Start->search for 'cmd' right click and choose 'Run as Administrator'

Type the following commands...

net stop winmgmt    |    (You may get a warning about other services closing, type 'y' then enter)

ren %windir%\system32\wbem\repository repositoryX

net start winmgmt

cd %windir%\system32\wbem

for /f %s in ('dir /b *.mof') do mofcomp %s

for /f %s in '(dir /b en-us*.mfl') do mofcomp en-us%s


Now once again try and run 'wmic csproduct get uuid' from a command prompt window. You should get a valid result being returned
If so, you should now be able to run the tarkov launcher, sign in and finally receive your Device ID email!
 
If you still get an error try one or more of the following

Firstly try restarting the computer if you havn't already done so after running the above

Open an administrative command prompt and run 'sfc /scannow' wait for it to complete and restart the computer

Run the 'windows repair' tool above, also choose repair options 1-8. Restart the computer afterwards

Uninstall the Battlestate Games Launcher. Then open a normal cmd window (not administrative) and type

rd /s /q "%localappdata%\Battlestate Games"

rd /s /q "%appdata%\Battlestate Games"

Now download the launcher again and run it. You'll have to download the entire game again

north plinth
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Thank you ill try that when I get back.

umbral marsh
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yo so the game keeps changing the fucking resolution to the point where I can't change it back now
How do I change it through a config file or something

formal dagger
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@umbral marsh
There's a local.ini in your My Documents, Escape from Tarkov folder.

umbral marsh
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dont have it

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@elfin kiln

formal dagger
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Huh. Ok.

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@umbral marsh
Download that and put it in there.

umbral marsh
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in where

grizzled forum
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Well yeah, but I see countless other people saying it takes a week+ for support to even email them back lol. Small company or not, there are inexpensive solutions to bad customer service. Can’t wait to play on thanksgiving 👍🏼

formal dagger
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@umbral marsh
My Documents -> Escape from Tarkov

umbral marsh
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theres no escape from tarkov thats the problem

formal dagger
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That may explain your resolution problem then. Make the folder yourself then and put the .ini in the.

umbral marsh
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Did everything, still fucked up resolution

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If only I could refund >:c

formal dagger
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There's something that's keeping your game fun either creating the folder or reading the .ini.

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Have you tried adjusting it through the launcher?

umbral marsh
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yes

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doesnt work

formal dagger
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Hmm.

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Windows 10, right?

sour pike
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is there any fix for tarkovs launcher downloading extremely slow, like wll under your actual download speed

formal dagger
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@sour pike
Besides restarting your computer, router, or flushing your DNS. not really.

sour pike
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aight thanks

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ill relay that to my buddy

sterile grove
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Devs I feel as though i should have a gamma container because i do not have enough money for eod, so plez, i swear i wont abuse your dad again

formal dagger
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Just clear the Punisher questline. Some people prefer the Epsilon over Gamma.

maiden elbow
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Is Shoreline Broken?

formal dagger
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What do you mean exactly?

sweet dune
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They ever going to fix the post-match stats screens showing previous matches?

gusty gale
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any modortor here?

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Can I talk to one of them?

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sry moderator

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anyone?

maiden elbow
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well me and all my friends ALL keep desyncing and crashing.

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we are in there had 3 of our 4 group crash at least once once of us twice. one of us goes what I call murder ghost in that we are invis to the group but can still shoot

little bison
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Any of y’all go through the Anti Cheat Failed issue where you get kicked out a raid every 5 minutes?

humble fox
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how can i join the discord

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i want to go in with other people

little bison
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You’re currently in the Discord. If you want to look for players go to the Looking for Group chat and ask around

formal dagger
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@maiden elbow
What region are you in and who's your ISP?

@gusty gale
What's up?

spark smelt
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Anyone has issues getting into servers?

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Like, taking ages?

white vale
naive hill
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Have you restarted your game?

maiden elbow
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Um well I have Mediacom I am in Southeast US My friends who also has this issue is in Canada, Oregon, and New York.

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but its ONLY that single map. Reserve, Customs, Factory you name it they all work fine. it just seems that every time we go into Shoreline it bugs out. Like just now we were there and I shot a guy. My friend who was looking up the stairs said there was anouther guy and started shooting. I turn around and don't see anything Then I lose a leg to an invisible grenade. Only 1 of the group of 4 saw this other guy. Then I crashed this was after I went invisible for one of our party and he went invisible for me as well.

formal dagger
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Do you guys rotate party lead or is it always thge same person?

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Shoreline also tends to be pretty memory and CPU intensive

drifting valve
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Noticing a strange 4 squares after I opened a wallet, it now appears in every container I open ( backpacks, rigs, loot containers, etc.) including the stash. Just curious if anyone else experienced this.

formal dagger
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That's the second time I've seen that bug, please make sure you report it through the launcher with screenshots and logs.

drifting valve
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Looking to in a second.

formal dagger
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Also, that is some painfully aggressive ReShade.

eager forge
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If I had the game on steam how do I get it now?

formal dagger
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EFT Isn't on Steam.

eager forge
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I bought it on steam

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When it was on steam

formal dagger
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Then you didn't buy Tarkov.

drifting valve
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Not reshade, it's the geforce filters, I can't seem to get rid of it without making the game 6x darker.

eager forge
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@formal dagger it used to be on steam?

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How do I get it without having to pay again

formal dagger
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Tarkov was never on steam my dude.

eager forge
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Are you sure

drifting valve
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Yes.

formal dagger
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100%

eager forge
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Um

drifting valve
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You can add non-steam games onto steam though.

formal dagger
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Are you maybe thinking of Contract Wars?

drifting valve
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but it isn't actually on steam itself

eager forge
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I remember playing it through steam

drifting valve
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On a side note, I don't suppose anyone knows how to remove Nvidia Freestyle, I am really not a fan of the look of the game with it on.

formal dagger
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Then you likely did what Caliber said, added to steam as a non-steam game.

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or you played one of the Tarkov-adjacent shooters.

teal rose
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Well, maybe you bought Hired Ops?

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Or a game that looked like Tarkov?

eager forge
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I actually have the game right now

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But my friend is in this situation

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Did he actually get scammed

formal dagger
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That's very likely

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This is the only tarkov-adjacent game on Steam currently.

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It's free though.

teal rose
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Wait, since when is it free? I bought it for 15€ or so in summer.

maiden elbow
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Sorry it took so long. But yes we change lead every once in a while. Whoever gets it first we have lead. As for the CPU and stuff I really really doubt my rig is causing a problem.or 2 of our other guys. We all got our rigs at the same time and they are really good.

north plinth
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Cant get email auth codes even when trying to sign into the website

teal rose
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What email provider are you using?

north plinth
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gmail

teal rose
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Can you try to create a filter rule for no-reply@escapefromtarkov.com that says that emails will never be marked as spam but will always be marked as important?

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And try to log in again?

formal dagger
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@maiden elbow
No problems at all. When did the issue start?

north plinth
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Yeah still not working very confused kaminsky gave me somthing to try and I did, I made a backup account for the fourms just to test the codes and that email gets them perfectly fine, Just seems mine dosent @teal rose

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Do you have any more ideas @formal dagger

formal dagger
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Mmmmm

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Contact support at support@escapefromtarkov.com with your e-mail provider and everything you've tried, they'll get back to you as soon as they are able.

north plinth
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well I managed to get into the fourms somehow is there anything I can do from here

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@formal dagger

formal dagger
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Scrolling through the techincal support section would be your best bet.

north plinth
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ok0

maiden elbow
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its beeen happening since .12 came out.

torpid dagger
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are the servers dowm

formal dagger
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They shouldn't be

torpid dagger
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ive spend like 12 mins matching for ractory with my friend

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and weve tryed backing out and retying and it's not working

formal dagger
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What region are you in and what servers are you connecting too?

torpid dagger
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seattile i beliece

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i'am from canada

formal dagger
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I'd suggest manually selecting different servers from the launcher.

torpid dagger
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ok i'll see if it works rn

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not working

winged blade
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I reset my account and lost my eod and its not listed in my transactions how do i get it back

unkempt crane
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Contact Support.

storm tiger
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Good luck, They are super backs up

echo socket
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so im on customs right now and even though the extract times counts to 0 im not getting extracted

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anyone know what gives?

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alright, went to a different extract and it worked

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phew

pearl bison
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uhhh server connection lost?

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is there an update?

hushed merlin
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hello

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i remeber buying a headgear with night vision, (the cheap one) from the flea market, now i dont remeber what i searched for

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help?

pearl bison
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server connection lost again

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thank you, comcast

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aughhhi just wanna finish this raid before my flightg

silent whale
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Maybe the PNV-1T?

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PNV-10T

pearl bison
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remember to right click and add it to wlist

tropic void
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pls help

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why do i get all these stupid isues

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i love the game just lemme play it

teal rose
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You can try to do an integrity check.

forest remnant
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yo i have standard edition and want to upgrade to eod cuz i love this fucking game, so will i have to reset my account or do i just get the extra stuff from eod and my stash automatically will adjust

teal rose
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You will get everything.

forest remnant
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will i have to reset my account to get it

teal rose
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No.

forest remnant
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kk graty

blissful wasp
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What do I do if moderator is threatn me?

teal rose
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Based on the rules, you can contact Natalino.

tropic void
teal rose
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When did this pop up?

tropic void
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when i try to re install

teal rose
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Just delete that folder.

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And try to install it in a different place, like C:\Program Files\EscapeFromTarkov

tropic void
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man i tried littterally everything i can think of this is my favorite game but the ammount of isues i have with it is disgusting most ppl would of gave up on this by now like wth someojne that works at the company that i payed 200 of my hard earned cash wasted how many hours of my life on this game the least they can do is support me like i supported them such as fixing my game

teal rose
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What exactly is the issue?

tropic void
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hard to say when i get a different error eveytime i try to fix it

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latest one

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now i got this

teal rose
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All that happens when you try to install the game?

tropic void
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yup

teal rose
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Uninstall both your game and your launcher first.

tropic void
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id grab a support ticket but last time i did that it took the ppl behind the game a week in half to get back to me by that time i have already fixed it myself and they were no help anyway

teal rose
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And delete temporary files in AppData, I can send you a little script that deletes them to make it easier for you.

tropic void
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and ive uninstalled 3 times now

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i used ccleaner and a program called everything

wise sand
teal rose
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@tropic void Then do it again, please. There are more things CCleaner doesn't delete that are important. Also after that install both the game and the launcher in C:\Program Files\. Just uninstall the game and launcher first and we can continue after that.

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@wise sand people usually suggest to use a VPN if that happens, but you should contact the official support nonetheless. Either via email (support@escapefromtarkov.com) or via the modmail system here on this discord server.

tropic void
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i got rid of em

teal rose
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Just run this script. It removed the temporary Tarkov files and configs in your AppData folder, to make sure nothing in there causes any issues.

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And remove the Battlestate Games folder on your C:\ drive.

tropic void
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after the reinstall?

teal rose
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No before.

wise sand
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ok

teal rose
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When you did that, unless you want to install the game and the launcher somewhere else, go into your C:\Program Files\ folder and create two folders: BsgLauncher and EscapeFromTarkov.

tropic void
teal rose
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@tropic void did you install the launcher in your C:\Program Files\ folder?

tropic void
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yup

teal rose
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Is anything running the background except discord?

tropic void
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task manager

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thats it

teal rose
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Do you get the error when opening the launcher for the first time?

dry ridge
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Any suggestions on where to troubleshoot when running into BSOD on clicking Play?

teal rose
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What does the BSOD say?

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And is your CPU overclocked?

dry ridge
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Said something about memory_corruption, I don't think so

teal rose
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Does it happen every time you hit play?

tropic void
formal dagger
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What's your specs, Kennith?

dry ridge
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So far yeah. It complains about bedaisy in the stack of the crash dump

tropic void
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kaminsky save me again my freind

dry ridge
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i7 3770k, 16GB RAM, GTX 1080

teal rose
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@tropic void that's the wrong path though. Please try to reinstall it in C:\Program Files\BsgLauncher again.

tropic void
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so i just type that in the box

formal dagger
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I'm afraid your problems are far beyond my capabilities Waka, ViRazY is much more skilled at troubleshooting software than I am.

teal rose
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Yeah entering C:\Program Files\BsgLauncher should do.

dry ridge
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Oh yeah, it said something like PAGE_FAULT_IN_NONPAGED_AREA

tropic void
teal rose
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What's the launcher version of the installer you are using?

tropic void
teal rose
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When hitting "install"?

tropic void
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ya man

teal rose
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Does the other error appear when hitting "install" as well?

tropic void
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nah

teal rose
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When exactly does it appear then?

tropic void
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the other error

teal rose
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Yes.

tropic void
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when clicking on the desktop icon

teal rose
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Sometimes it launches fine?

tropic void
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nah

teal rose
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How did you manage to click "install" then?

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Or does it let you continue when hitting "close" on the first error?

tropic void
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lets me continue now i got this error when restarting the launcer

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millions of issues issues for me

teal rose
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What's the launcher version? You can see it in the little dropdown menu near your username.

dry ridge
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I'm going to brb, going to try to launch it one more time

tropic void
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that bottom right?

teal rose
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That was a typo. 😛

tropic void
teal rose
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You can see the launcher version in the little dropdown menu when clicking the arrow near your username.

tropic void
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and lol

teal rose
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Try to redownload the installer from the website and reinstall it again. That way you should be able to bypass the update issue for now.

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Apparently you used an old installer.

tropic void
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cant

teal rose
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Why that?

tropic void
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idk what plume is but thats what happens can u send me a link to the launcher

teal rose
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Give me a few minutes..

tropic void
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kk

uneven grove
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Weird, plume seems to be a router interface/content access provider.

teal rose
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Yeah.

uneven grove
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You don't know if that's something installed on your computer/router @tropic void ?

tropic void
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thats not what i have though

teal rose
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Apparently it blocks BSG stuff.

tropic void
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really how do i kill it

teal rose
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Did you set up your PC and network?

uneven grove
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Are you on your own personal network? Or is it a network provided by a school or some similar institution?

tropic void
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my own network

teal rose
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What router do you have?

tropic void
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and set the pc up myself the cable guy did theinernet

dry ridge
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Hey guys, nvm, it started working after trying out battleye's FAQ

teal rose
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What's your internet provider?

tropic void
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armstrong

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i never had the issue b4\

teal rose
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Aha, it seems like they are using Plume hardware stuff.

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I assume you have a smartphone?

teal rose
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There is a Plume app you can use to manage that thing.

uneven grove
tropic void
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can i use it on my pc or do i need to grab my phone

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ty guys for helping btw

teal rose
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Phone.

tropic void
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kk grabin i

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it

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problem

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i set up the plume thing and paired it to my phone and then it said it belongs to another household idk how to log into this thing through my armstrong account

teal rose
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Sadly, I am not too familiar with all the network crap all those "we are smart and make things 'easy' by limiting users and just giving them a 'modern' UI!" companies, so you should probably contact your provider. All your issues are most likely caused by the Plume thing blocking stuff, so you need to get access to it and check if you can change any filter rules or something like that.

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@dry ridge what exactly solved the issue for you, if I may ask?

tropic void
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does anybody in this server have discord nitro and can sen me a link to the updated launcher pls

teal rose
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That will not get you far, sadly.

tropic void
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it worked last time

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the problem wasnt exactly the same

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but worth a shot

teal rose
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You should definitely get access to the Plume thing nonetheless. It doesn't just block "the launcher update", it blocks a whole domain, which includes a part of their backend.

dry ridge
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@teal rose `When starting my game with BattlEye enabled, my system crashes with a bluescreen (BSOD).

First of all, ensure that Driver Verifier is disabled on your system as it is currently known to cause problems with BE. You can find how to do so here: https://support.microsoft.com/en-us/help/244617/using-driver-verifier-to-identify-issues-with-windows-drivers-for-adva. To disable it please clear all of its settings and reboot your system. If the crashes persist please contact our support directly so we can investigate your issue.`

teal rose
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Thank you.

teal rose
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@tropic void apart from that, having something in your network that blocks stuff without your knowledge and that you don't have access to at all is a very bad thing to say the least.

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Also you can't download the latest launcher update from the website (I just checked), so you have to get access to the "router".

tropic void
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agreed but its not like the company can help me rn i just want some weird work around that works no i work 6 sometimes 7 days a weak when i want to play my game i should be able to play my game

teal rose
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I'm afraid you need to contact your provider.

crystal plover
#

oyy lads Anyone has issue while launching EFT for first time after a while it just hangs on white screen and you have to kill it and re-launch it?

teal rose
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@crystal plover you can try to delete your config file in Documents > Escape from Tarkov.

crystal plover
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done that due to other issues no help

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my roomate with different PC has same issue

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we tried deleting his profile too with no luck

teal rose
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@tropic void did it come with a manual? Maybe there is an easy way to do a factory reset.

tropic void
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on the router thing

teal rose
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@crystal plover can you try to replace your config file with this one? It will launch the game in windowed mode.

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@tropic void yeah.

crystal plover
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im already running it borderless windowed mode

teal rose
#

You can try to do an integrity check using the launcher first.

crystal plover
#

done that

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i do it after every small patch

teal rose
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You can try to reinstall the anticheat. There are two scripts in your Escape from Tarkov > BattlEye folder you can use for that.

minor quartz
#

Why do i spawn some times in labs.... at like 42-43 minutes...

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finally get a lab card and spawn so late that i get hammered instantly..

crystal plover
#

better pc probably needed

#

or first load map in offline mode then go to online

sour monolith
#

dose anyone have a fix for the awaiting for server (then dcing) - i see it's been a problem for a long time, but i can't see any fixes other than wait for them to update and fix it.

silver thorn
#

help! i am unable to install the game after purchasing it this weekend. I keep getting corrupt source file when installing the launcher. I tried installing to another system and bnringing it over via usb and now I get checksum error...heeelllpppp
ive disabled firewall, tried the verify with 7zip, and any other potential fix I could find. Also submitted a support request but haven't heard back. From what I am reading they don't seem to respond to these type of support requests. Honestly I feel like I am getting burned $50

crystal plover
#

hows your hdd holding up? Any bad sectors?

full monolith
#

error authirization

#

msg

#

and then crash

#

there goes that fuel conditoner

#

how the fuck do you spell autherization

#

AUTHORIZATION

full monolith
#

crashed again

#

rip 5.7

junior kraken
#

Need help with account login. I've come back after a long hiatus and forgot my pass. I've resetted it and still can't login. I know it's the right pass unless password recovery is busted. I've sent a message to their email (both info and support) aswell as a support ticket on a second account. It's been roughly a week since I first initiated contact and no answer.

idle field
#

where can i report a hacker at?

#

this 1 guy has been terrorising australian labs for days now

#

aim and esp

forest remnant
#

I need help i cant buy the 40$ eod because of this 1092: Your payment was declined for security reasons. Please try again using a bank/prepaid card for additional verification of your account. Otherwise, contact our customer support for further assistance.

grave cosmos
#

Raiders are ignoring armor in Labs

#

went in with a 6b4 tier 6 armor and i got 2 shot in the thorax

#

6 raids in a row

#

2/6 times they had 9mm ammo

manic sierra
#

wtf, i received an insurance, moved them to inventory, pressed OK, then I get an error msg and they're all gone

#

and I can't receive them anymore

grave cosmos
#

3/6 times they were using 5.45 Ps ammo

#

1/6 times 5.56 warmage

#

kinda upset

vivid briar
#

hello everyone im having this problem with the "moving 228" problem

#

what the FUCK am i supposed to do?

surreal drum
#

I just got "server connection closed" message just couple seconds before the extraction (was at the exit area). Anyone know wtf was that? My net connection was fine

valid torrent
#

How long should i expect to wait for a reply to my support email? I sent it about a week ago, and i'm wondering if i can get an estimate on the wait times.

junior kraken
#

I'm in the same boat @valid torrent . A week+ for me and still no answer.

junior basin
#

hi

valid torrent
#

@junior kraken damn, i'll @ you if/when i get a reply

rose stream
#

So, why is the tickets so slow to get a answer?

#

They didnt even looked at my problem.

valid torrent
#

i assume they have high traffic due to the wipe @rose stream

rose stream
#

Me too, but they usually took 1-3 days to respond, their first answer came with 9 days. I'm ok with that.

#

As I explained in the ticket, I have a pre-alpha purchase that they gave me a free standard key. I gave it to a friend and he played a bit. With this wipe, he wants to play, but his account is empty, there is no key. Also, the keycode that appears on my account doesnt work.

#

BGS replied "news eve accounts are expired" and terminated the ticket.

#

The problem is that the free standard account are for granted "not expired". I have another friend playing with one of those.

hybrid sonnet
#

bruh.. you need a video to report a cheater?.. :(

#

5 man vs 1 man outside grenaded only the windows my guys were on then proceeded to grenade me on the roof of dorms when i havn't exactly moved from that spot.. like.. how you know?

#

try to look up the guys name and it doesn't even exist :(

formal dagger
#

What was the players name?

foggy quarry
#

erm

#

can anyone help ?

sharp edge
#

Wow thats some real potato graphics

foggy quarry
#

INR

#

was fine then just poop this happend

formal dagger
#

Well.

sharp edge
#

Whats your settings?

formal dagger
#

That's new.

#

What're your settings and what're your sepcs?

foggy quarry
#

@sharp edge max

#

2x 1080

#

i9

#

m.2

#

:/

formal dagger
#

what i9 and how much memeory?

foggy quarry
#

9900k

formal dagger
#

oof

#

Nice

sharp edge
#

Your CPU needs an upgrade man

foggy quarry
#

🤔 re install time i gues

sharp edge
#

It's old

formal dagger
sharp edge
#

;D

quick idol
#

i'm certain cause it was a pistol onetap

sharp edge
#

Maybe he is from like Chernobyl or something

foggy quarry
#

:/

#

bath time \o/

formal dagger
#

@quick idol
Hit Registration is a bit weird at the moment.

formal dagger
#

@upbeat valley
Please don't post names like that, if you have evidance submit it here

#

!report

wise hullBOT
#

Hello @formal dagger,

We do not take reports of cheaters here on discord.
In order to report a cheater, please record your game and post the video in this topic :

https://forum.escapefromtarkov.com/topic/98098-cheater-video-report-megathread/

Please refrain from accusing anyone here on discord to avoid provocations and conflicts.
Thank you!

hybrid sonnet
#

@formal dagger huh.. weird.. thought i posted the name.. iPhone6466PRO

formal dagger
#

Name for what exactly?

placid raven
#

The inventory blinking bug should have been fixed by now.

formal dagger
#

This is the first time I've seen someone talk about it on Discord all wipe.

obsidian salmon
#

It’s just menu desync

foggy quarry
#

well lets see if my problem is fixed

#

nope still broken

stark sigil
#

OOF

formal dagger
#

@foggy quarry
Did you apply any updates or change your graphics settings at all before this started happening?

foggy quarry
#

happend mid game

formal dagger
#

Have you played anything else since this started?

foggy quarry
#

nope

formal dagger
#

Try that, you may be having GPU issues

foggy quarry
#

only this game its on

open echo
#

My Tarkov Framerate seems to be ok as of the .5054 patch

#

Tried 2 maps both offline (Reserve and Interchange) both seem ok enough to be playable (50 to 90 FPS with an average of 70FPS)

formal dagger
#

Fuckin' bless Skip

foggy quarry
#

is there any other texture files that are in temp or somewhere else

#

o

#

wait

#

its fixed

#

😐

#

no joke

#

i shot a scav and it fixed it

#

Wut

formal dagger
#

Only in Tarkov.

foggy quarry
#

well thanks i guess broblem fixed 🤣

sharp edge
#

lol

supple garden
#

hey, anybody know how to fix issues with crashing? everytime i try and load a game i crash in the loading screen.

uneven grove
#

At what point are you crashing? Like loading loot or map or waiting for players? Is it the same every time? Does it provide an error message on game close or does it just exit to desktop?

supple garden
#

both loading and map, and before that aswell

uneven grove
#

Are there error messages when it crashes or just sending you back to desktop?

supple garden
#

like an error log?

obsidian salmon
#

Alt tab does still crash on exclusive fullscreen

#

iirc

uneven grove
#

error log or just a popup that's saying like escapefromtarkov.exe has stopped working -> see more details type of thing

uneven grove
#

how much RAM do you have in your PC and how many programs do you have up while playing tarkov?

supple garden
#

8gigs

#

and not many

uneven grove
#

hmm. I would try a reinstall tbh. all of your logs have the same trend of running out of memory. There could be a memory leak caused by a corrupted game file.

supple garden
#

ok

#

thanks

uneven grove
#

Yeah, sorry it wasn't an easier fix. But just looking at the logs the game's closing itself due to an insufficient memory error.

supple garden
#

yeah i saw that too

fresh blaze
#

oh wow... i switched texture quality to "high + streaming" and get better performance than with medium

storm tiger
#

Anyone still being cucked by Verizon

fresh blaze
#

is there any downside to the texture streaming?

#

like popping in objects or sth?

summer nebula
#

Hey! any one else having trouble with the "Sew it good - Part 3" mission? iI cant deliver the last 6b43 armor within 0-50% ._.

placid raven
#

And done with the game for good now. Thanks bsg. They literally never ever learn. They can't balance, fix problems, stick to time frames, etc. Ot is just excuse after excuse.

sharp edge
#

@uneven grove is it possible to change my nickname on this Discord?

uneven grove
#

@sharp edge I can change it for you, can't change individually due to some interesting name changes lol. PM me what you'd like me to change it to 🙂

sharp edge
#

Thank you @uneven grove but i got help from the mod team already!

uneven grove
#

no worries 🙂

formal dagger
#

👍

elfin copper
#

how can I change the region when i purchase the pre-order to EU?

obsidian salmon
#

When you go to the pre order and hit purchase a pop up will appear and shows the three regions and copies to th left of it

elfin copper
#

i'm not seen anything to change the region. Can you please send me a Screenshot point where is it?

obsidian salmon
#

That shows when to go to purchase the game

#

The Region just says where you can launch the game from

elfin copper
#

Ok! thanks! I thought that it get automatic the region!

obsidian salmon
#

The EU allows you to be anywhere and you can launch the game

#

the OTHER is NA, SA etc

#

CIS is russia and I believe the ex pact states

rough obsidian
#

cannot access the server's vc

#

i've accepted the rules and restarted discord 2ce

#

tried unchecking and rechecking multiple times

obsidian salmon
#

You need hit the GreenTick

#

hm

rough obsidian
#

i diddididididi

obsidian salmon
#

just dm @mellow tundra

rough obsidian
#

oki

ancient talon
#

I think the bots are just not working properly as quite a few people ive seen having the same issue

balmy obsidian
#

Auto hot key is bannable correct?

#

like making a macro to buy stuff on market

late bane
#

my game crashes every time i launch

#

any fix?

silver thorn
frosty oyster
charred sapphire
#

so whats with the not being able to heal glitch

#

i just lost my entire labs raid because my character was unable to heal

wide wraith
#

please

#

fix this game

#

omg,, conection lost here too

#

i was with more than 300k of loot, and this disconnect for no reason

twin canopy
#

Hey there, seems the KMZ dovetail attachment still doesnt work on the OP-sks dovetail. I'm sure its already been noted

vast mountain
#

LFG creation rooms are bugged

rustic atlas
#

anyone know why im getting a 0xc000009a" application error

winged blade
#

how long does it take for support to get back to you?

molten fiber
#

Okay so, I have been having a problem with Tarkov for the past week or two. I am having a rainbow of issues. Of which I will list.

  1. I get stuck in the loading screen with the "Player data loading..." thing forever sometimes and requires multiple launcher restarts to actually get my profile to load in game. Sometimes when I launch the game nothing even pops up on the bottom to say the game is loading, just leaving me with a blank background and nothing else, aka the tree background.

  2. Authorization Error Message, I get this message mid-raid sometimes and it has caused me more pain and grief than I have ever known. This is by far the most annoying thing because I have lost so much damn roubles to this problem.

Please, I have tried much of everything. I've verified game files, done a re-install, and even changed my password for the authorization error thing just in case. Please shout me an text on discord...

#

(Wow, apon searching up this discord it appears a lot of ppl are having the exact same issues...damn...)

teal rose
#

What router do you have and where are you located?

molten fiber
#

Idk, I run verizon and im on East Coast USA.

teal rose
#

NJ?

molten fiber
#

I'd rather not really divuldge that information.

#

Why so?

teal rose
#

Because there are issues with Verizon in and possibly around NJ with Tarkov right now.

molten fiber
#

How so?

teal rose
#

Apparently a big outage caused it in the first place and the Verizon support claims it's not their fault even though it is.

#

There is not much you can do about it, sadly.

molten fiber
#

So am I just royally fucked?

fathom valley
#

I keep getting error 206

teal rose
#

People said a VPN works for them, but that shouldn't be a long-term solution.

winged blade
#

does anyone know how long it takes for support to get back to you cause i reset my in game account and i lost eod when my friends did it and they didn't

molten fiber
#

@teal rose Sooo, will this be like this for the rest of my life playing tarkov?

teal rose
#

They are very busy right now. People said they had to wait for over a week, sadly.

molten fiber
#

But its been over a week.

teal rose
#

@molten fiber I hope not, but I don't know if Verizon is working on it.

strange talon
#

Is anybody else having trouble logging in today? I am trying to login and download the launcher however it is showing a message, "Our systems have detected unusual traffic from your computer network. Your connection has been blocked temporarily, try again later." and unable to even create a support ticket.

molten fiber
#

@teal rose How do u know this is the problem?

teal rose
#

@strange talon you should contact support@escapefromtarkov.com. People said using a VPN worked as a temporary solution though..

molten fiber
#

Like where did u find out about this?

strange talon
#

Thanks I will try 😄 @teal rose

teal rose
#

@molten fiber because of the 1092471297412079471294124 people here in this chat with the same issue of which many contacted both Verizon and BSG and got some useful information that way.

#

Maybe not that many people..

molten fiber
#

Well fuck...

strange talon
#

VPN wasn't working but I tried a different country and it worked thanks again! @teal rose

rustic atlas
#

dude wtf

molten fiber
#

*sTARES AT @strange talon *

#

@teal rose How df do I change my country.

teal rose
#

I have no idea what bhayes means with that.

#

Unless he/she just casually took a flight to a different country. 😄

rustic atlas
#

apparently you get an error from the reshade Im using the older version you apparently need to use. I installed it onto direct x 10 but im still fucking crashing on startup

strange talon
#

I am using PIA VPN @molten fiber it cost money but you can pick what country you want your IP address to be from

#

I chose sweeden

#

and it worked

#

I am trying to download the launcher for everyone wondering and my native IP address was being blocked for some reason

winged blade
#

virazy did you say its gunna take a week for support to get back to people

molten fiber
#

Its almost beek or has been over a week.

#

Ah yes

#

Another one of the many infinite loading screens.

teal rose
#

@winged blade I'm afraid so.

molten fiber
#

This is really fucking stoopid

winged blade
#

damn so basically i have to wait to get eod back 😦

molten fiber
#

@winged blade Welcome to hell

teal rose
#

@molten fiber that's because it can't get a connection to the servers, which is caused by what I mentioned before.

molten fiber
#

Yeah ik...

#

Man...this is happening just as I am gaining confidence in EFT...

#

Really sucks man....

#

500% bruh moment

haughty stone
#

Hey would this be a good place to ask about system requirements

teal rose
#

Sure.

#

What are your specs?

elfin copper
#

i have the same question!

#

i5 6500 3.2Ghz

#

RX 580 8 GB

haughty stone
#

I've got an AMD A8-5600K APU
8.0 GB ram
GeForce GTX 670 4gb

teal rose
#

Unless you just have 8GB of RAM, you will be fine @elfin copper.

elfin copper
#

16GB!

teal rose
#

Good.

haughty stone
#

should really just upgrade but it would break the bank lol

#

processor is 3.6 ghz btw

teal rose
#

@haughty stone you will most likely run into issues. Tarkov has a lot of issues with weak CPU's and low RAM right now, sadly.

#

Issues as in long loading times and crashes/freezes.

haughty stone
#

okay thanks I'll probably wait and see if they do another free trial thing because I missed the one last year and don't really wanna drop $40+ if it's iffy

teal rose
#

There will probably be a sale on black friday if you want to buy it.

haughty stone
#

oh cool I'll keep an eye out

#

appreciate the help

obsidian salmon
#

probably

#

and also more confirmed one at christmas

agile tapir
#

hello i keep getting this error and it closes my game it happens alot http://prntscr.com/pyv066 and sometimes when i launch game i get stuck on background with music or stuck in profile loading for ever it takes me like 3-5 times to launch the game and have it work if anyone knows how to fix this please @ me

Lightshot

Captured with Lightshot

molten fiber
#

@agile tapir Pats the seat in the long group of people having the literal exact same problem

agile tapir
molten fiber
#

@agile tapir Verizon, NJ right?

agile tapir
#

prolly

molten fiber
#

Yup.

#

Same here for a lot of people.

#

Verizon having an anurism .

#

Gona have to wait awhile.

agile tapir
#

so its our sp

molten fiber
#

Or get a VPN.

#

I've heard that a VPN may work.

#

But its really only a temporary fix...

#

Anyway, your not the only one...

#

Supposedly it will be fixed in a bit, maybe a few more days.

agile tapir
#

well that sucks

steep basalt
#

man this may be the one and only time I'm glad I have comcast in nj

#

also why is it still not possible to fix a faceshield if its only been hit once or twice

obsidian salmon
#

Because the mask needs to be low enough to actually let you repair it

molten fiber
#

Attempts to play raid, gets screws, extracts, AUTHORIZATIONE ERORR

#

YAYAYAYAYA

#

I love losing so much profit!

#

So funny!

feral kayak
#

So im a scav down in the old gas station

#

but im not extracting

#

even though its listed as one of my extractss

obsidian salmon
#

You need to go out back past the blue fence and to the red gate at the wall

feral kayak
#

ahhh

#

ok

obsidian salmon
#

The inside is the pmc exit

quaint dust
#

my friend is trying to get access to voice channels i forgot what all you ahve to do can anyoen help?

teal rose
quaint dust
#

hes done that still no access

#

verified phone too

worn thistle
#

What else do I need to do?

teal rose
#

Contact @mellow tundra then.

dusky whale
#

Fix this problem or give me refund, I sick of game that is not as described

sharp edge
#

@dusky whale what problem are you referring to?

#

Is it the creating loot pools problem where you get stuck and then disconnected?

#

I know this is a long shot but have you tried changing your lobby FPS limit?

#

Have you tried a complete reinstall of the game? Alot of people had this issue after the 0.12 patch but i believe it was hotfixed (partly). But it seems like it still might be a problem for some people

ivory skiff
#

Hello! If we upgrade our EFT package, for example from Standard to LeftBehind, do we get those upgrades right away, or we have to reset our character? Thanks.

warped gust
#

so i kinda did the thing if anyone is ever interested in ammo

wise sand
#

What is this

#

Says something about bad connection so probably just that

forest flame
#

i found a glitch

#

so i had a silencer as a scav i wanted to test something out

#

so i hid in the bushes

#

and sniped a scav with the silenced weapon

#

then all the scavs knew where i was and rekt me

wheat umbra
#

I currently have an issue when I tab out of EFT to look at discord or something when I tab back in my game is a black screen I am able to hear all of the buttons click when I move my mouse but me screen is black if i alt f4 and relaunch the game it fixes it but it makes me unable to tab out as it happens every time

dusky whale
#

@sharp edge Cross, does not matter what happens, the big used to be there, then they fixed it, and now it is back. They broke the game. They need to fix it.

#

Frame rate makes no difference, and it never would make any difference.

#

Anyone that says it does is an idiot.

#

The new update was huge, and yes I did a new full install because I installed it onto my other drive. The new drive that is not failing.

#

No, it is not the drives issue

#

It is a programming issue on their server side

sharp edge
#

Well @dusky whale there is no need to call anyone an idiot when suggesting a potential workaround for the problem. It's an act of kindness

dusky whale
#

Well it is not a workaround

sharp edge
#

Read "potential"

dusky whale
#

It is something that makes no difference

sharp edge
#

Either way, i understand you frustration, but have you been in direct touch with BSG via their website regarding this issue?

dusky whale
#

Wether the GPU renders 1fos or 59 it does not matter, it is the GPU, not the server, not the network, nothing but the GPU.

#

I have sent in the bug reports, including screenshots of the server error messages

#

If you have a good that is a real food or workaround d, not something that is fictitious and would not change anything, then I am willing to listen.

sharp edge
#

Well i dont have have the problem myself, im just here trying to help you mate 🙂

#

Great that you posted directly to them, lets hope for some results.. It can take some time, and the bug might be very hard to sort out. Im sure BSG are doing whatever they can to solve the issue

dusky whale
#

I understand and appreciate that, but just making up some thing is just not good

#

Why does creating loot pools take 8 minutes when the lot is already loaded and the match is already 10 minutes in? The lot pools should already be created before the match started, so why create again?

#

If it was a client side bug then the issue would be consistent

#

But the issue is not, it is a server side bug

sharp edge
#

All we can do is speculate, lets hope they sort it out in the end

dusky whale
#

Yes, I am a programmer

#

Yes, I watch the network logs

sharp edge
#

It's cool man.. You dont have to convince me

dusky whale
#

Yes, I see the server disconnect from me

#

The server just stopped communication for no reason while it is"creating loot pools" even though I try to connect again and again it keeps trying to create the loot pools for no reason at all.

sharp edge
#

How long was it since you could enter a raid?

dusky whale
#

Days

sharp edge
#

Also, have you tried a complete reinstall? (I know it might not be a solution, but you never know)

dusky whale
#

As I said earlier, I did

sharp edge
#

Alright, well.. flushing your DNS and/or changing IP-adress?

dusky whale
#

The server selector is not auto assigning me, I have OCE manually selected

#

I am a network engineer studying cyber security

#

I am an IT professional

#

How can I flush the root DNS server? Won't millions of people lose all their domain names?

sharp edge
#

English is not my primary language, and im not an IT professional

dusky whale
#

Fourlucard, it is okay. I know not everyone speaks English fluently

sharp edge
#

I remembered i had problems with the DNS and someone told me to "flush it"

#

This was way back

gloomy osprey
#

Hello guys, in how many days does the battlestate support email generally reply?

dusky whale
#

Sometimes 2 hours, sometimes 4 months

sharp edge
#

But yeah i dont think i can be of much help here @dusky whale

#

I wish you all the luck and that they will reply soon

gloomy osprey
#

i've asked to change my mail since i can't access to it anymore

#

and i cant log since the game requires me a mail verification code

dusky whale
#

@sharp edge, they do what they can, butt they created the bug, the fixed it, now they created it again, so they need to fix again

gloomy osprey
#

i've sent them based off the website indication, the name of the account adn some proof that im the legit owner

dusky whale
#

What did you send them?

gloomy osprey
#

a cache file screenshot, the cache files themselves, the payment transaction i made via Paysafecard and a pic of me actually able to log into my account but being stuck out for the code needed

#

i've sent this bc i already done a similar procedure for my uplay account

vivid briar
#

Is ReShade still allowed/

#

?

molten fiber
#

So does anyone have any updates to share on the Verizon NJ problem?

teal rose
#

@vivid briar yes.

#

You just need an old version.

steady swan
#

so its not just me

#

I'm constantly profile data loading

green ether
#

Ive gotten server connection loss 3 times in 15 minutes lol

#

Same raid

#

10 of those minutes was waiting on the game to unfuck itself, 3 of those minutes healing my shot to shit body

#

Tried to get back in again after the 3rd time and the gamr just all together crashes

#

just crashed again after trying to get back into a raid to save all my expensive gear 🙂

uneven grove
#

What server are you connecting to?

wanton wolf
#

Hello, can I get any assistance for having trouble on the official game webpage?

half horizon
#

Password Reset not working pls help

quasi mural
#

What was wrong with the cottage door of Shoreline ?

#

I've farmed it couple of time to get teapots, never notice anything wrong

formal dagger
#

@wanton wolf
What exactly is the problem?

@half horizon
Please e-mail support@escapefromtarkov.com

@steady swan
@green ether
Many issues like that are caused by either router or PC network configuration issues. If you know how, check your router for lost packets. Otherwise try resetting your router, flushing your DNS, or changing your DNS server altogether.

thin mica
#

i play lagg comes and disconnects mouse and then when it comes back i get window mouse to screen i playd arma3 3h no problem its ur game

#

i have to restart game couse i cant get it away

terse rock
#

So the M4 changes have broken 2 of my friends games. They cant move anything without an item error in stash. Even if they sell the M4's Cant enter raid or anything

quick idol
#

already submitted a bug via the launcher but it didn't want to work

obsidian salmon
#

@quick idol because it doesn’t

#

It’s not a bug

quick idol
#

Oh. Why though? @obsidian salmon

obsidian salmon
#

02Shrug a lot of his just don’t

quick idol
#

But i need to lvl him, and that mosin quest has not been good to me

uneven grove
#

Yeah, it's unfortunate, however some of Jaeger's just don't give rep. Tarkov Shooter is probably the easiest to go through tbh

tight jacinth
#

@fluid gate I was told to ping you for access to channels

fluid gate
#

yep

#

the bot's got issues

tight jacinth
#

hopefully I did it right

fluid gate
#

should be good to go now

tight jacinth
#

thanks

fluid gate
#

have fun

tight jacinth
#

no u

granite ocean
#

hey so i need help woth a thing

#

can someone maybe help me :)))

#

So basically whenever i try to login on the escape from tarkov site i get the following message: {"detected_ip":"192.121.57.225","message":"Our systems have detected unusual traffic from your computer network. Your connection has been blocked temporarily, try again later."}.

What happened was that i was trying to login to my tarkov account about 5 months ago but i forgot my password so i tried resetting it but i never got an email. Later on i tried again and it worked so i changed it to the one password i have now so i tried to login after i changed the password. When i tried to login it didn't work and i got that message so since then i haven't been able to login on the website but i can still login in the launcher but when i do that i can't see my profile picture but i can still play the game.

Is there any fix for this? Or is it supposed to say this because i wan't to upgrade my account so i have a bigger stash in game. I've gotten this message for at least 5 months now and it doesn't go away!

Please help me! Thanks!

#

<@&521631248536305664>

dusk crater
#

Why

gloomy osprey
#

update, i tried sending a support request via the tarkov website and this happened:

worldly frigate
#

nobody works at the support

#

had ticket for literally 3 days

#

and not one response

granite ocean
#

rip rip

#

so you basically cant get no help at all?

gloomy osprey
#

they havent replied to any of my emails in 2 days (the BattleState support, not even the Tarkov one)

granite ocean
#

help!

quasi mural
#

@granite ocean Email bsg and ask for a reset IP or use VPN ( i have this issue since 1 and a half year )

vivid briar
#

Been days since my friend bought the game and still hasn’t gotten a confirmation email with the verification code for the launcher. Check junk mail 200x checked if it was the right email and still nothing. Support ticket has been in for a day and no response

uneven grove
#

Hey all, I apologize for the delay in responses, however BSG's support team is very backed up at the moment. For these BSG specific errors/login issues, that's going to have to be something their support team handles. I can try and assist with any technical issues caused by your personal machine or an installation of the game.

maiden shuttle
#

Blue circle loading everytime? Cant open game. I've delete share.ini. and local.ini.
Logged out and logged back in. What now

vivid briar
#

reinstall

maiden shuttle
#

Ok than

#

Ty

dull maple
#

i just got lots of stuff back in insurance but i didnt

#

it said moving items error from owner

#

and i couldnt recieve the items

#

i still cant go back to it

#

it says its recieved

#

help?

vivid briar
#

can the email be changed or he be refunded @uneven grove ?

uneven grove
#

I don't know about anything relating to purchase of the game unfortunately. That's handled strictly by BSG and their support team. The best and really only option at the moment is to wait for a reply from BSG. Sorry.

#

As for the move items, have you tried relaunching the game @dull maple ? there's a known move error bug that sometimes fixes itself after restarting the game

dull maple
#

I have tried restarting, i guess i will have to deal with my stuff being gone forever 😦

#

ah well i will just extract camp factory for my mosin quest lol

brazen timber
#

Anyone know how to resolve the Launcher download speed being capped at 1MB/s?

icy folio
#

lf 1m factory 2

#

oops wrong chat

placid girder
#

I have a gun with a clip in it, and when i try to take the clip out it says "Not enough space required" Even though there is space.

frank reef
#

So I came across an interesting bug in a scav raid today; went into a scav raid, got looted up, had a second gun etc. then went to extract. While in extraction I lost server connection and it just booted me back to the menu without being able to transfer loot and with a scav cooldown. When I went into my next scav after the cooldown I spawned in with all the loot I had at the end of the previous raid. 😂

#

Only scav to ever spawn in with two guns lol

inland ermine
#

anyone have a bug that he can’t do anything but walking?

main marlin
#

how do you report a cheater?

obsidian salmon
#

If you have recorded video proof there is a thread on the forum

main marlin
#

ok thank you

vital knoll
#

Looking at buying a copy of tarkov as a gift for a friend, should i just buy the europe version as it can be launched anywhere or do I have to buy other because they are living in america?

obsidian salmon
#

You can buy EU or Other because they are in NA

vital knoll
#

cheers 😄

formal dagger
#

also what E-mail is he using?

vivid briar
#

I know it's noobish but I dislike very much when dropping items and not finding them anymore on ground

#

It's sooo boring

#

Besides being more careful anybody has a solution \ suggestion to avoid this?

pure lichen
obsidian salmon
#

Game Mod

worldly sequoia
#

im in dire need of help...my game keeps crashing every time i try to load into a raid..ive tried reinstalling, clearing cache, made more mem space an even upped my Virtual memory allocated space...any other ideas..

thorn hull
#

I'm getting "Server connection lost" over and over trying to reconnect to a raid that I lost connection from... what's goin on?

#

I've restarted my game several times, restarted pc and everything

#

happening to my friends as well, we were all in a group

#

I'm recording it as we speak but I'm pretty sure we are going to lose all our gear

#

so is there anyway to get our gear back if we lose it because of this issue?

formal dagger
#

Due to the beta nature of Tarkov, if the team restored everything lost because of one reason or another, there'd be no time left to respond to technical support tickets.

#

As for the server connection lost

#

What's your region, specs, and ISP?

thorn hull
#

nvm it just disconnected us all and we still have our gear

humble ore
#

I have a quick question every time I want to buy and Item on Market I cant click fast enough to buy it but never manage is there a possibility that people are using some sort of bot on Marketplace becouse it is very annoying and hope they get punished for it

mellow kettle
#

@humble ore

#

yup exactly that

#

tried using 1ms macro still not fast enough

#

Iam77 is one of them

#

he has 484 merchant rating

#

Splactor_tv is the highest with 677

#

anyone else having the problem with jaegars dehydration quest not completing

#

done it multiple times

lusty eagle
#

I've heard that from a number of people

#

After you've fully dehydrated and completed that part of the quest I believe the way to fix it is to complete a non-run through raid.

#

Gain at least 300 EXP iirc

quick drum
#

Is anyone else having menu problems, Like when i try and move andthiny from my strash to my char vice versa it just reverts and says a critical error.

worldly sequoia
#

anyone have an issue with the game freezing/crashing everytime during the loading loot pool

quick drum
#

my game is just so broken rn lmao

worldly sequoia
#

samee @quick drum

quick drum
#

gota wait for the fix 👍

worldly sequoia
#

what do you mean?

#

my game worked fine untill the other day, now i freeze at the loading loot pool portion

quick drum
#

i was just raiding all ttoday just broke a couple hours ago

worldly sequoia
#

ouch, i feel that. im scared to even try to load in with my PMC because i dont want to actually get in and not extract or some stupid shit, i wanna get one clean Scav run done to know its working again is all xD

quick drum
#

im getting russian errors one of my 38 recoil m4s 150 m995 deleted

worldly sequoia
#

woah htats rough

torn summit
#

can you report a team kill

obsidian salmon
#

If you have the discord over lay on and it was recorded they can do something and well was someone in here

torn summit
#

-.-

obsidian salmon
#

You asked, so no need to be mad

naive hill
#

We are unable to take action without sufficient proof

astral prawn
#

My game when launching keeps changing aspect ratio/resolution to where it looks curved and its zoomed in to where i cant see tabs for health ect at top and cant see settings

#

Tried alt+enter, Reinstall, ect

empty wave
#

Anyone know if it's intentional for Labs button rooms not to work? Garage and Warehouse specifically

#

Just had first raid, and neither worked

obsidian salmon
#

Yep feature

empty wave
#

is it listed in any patch notes?

hot basalt
#

test

empty wave
#

test received

hot basalt
#

reception test successful

bronze pond
#

ops put this in the wrong section, does upgrading editions reset the account? ive seen mixed things online.

naive hill
#

@bronze pond It does not reset your account

bronze pond
#

copy that thanks @naive hill

proper herald
#

Uh so the raid ended and time wasn't in the red @mellow tundra @restive hearth @spring blade

#

also when i moved my M4 it deleted itself, i played all day yesterday and yalls game broke af today i even got DC'd which has never happen to me before

teal rose
#

Most likely just a desync. Also please don't just @ the staff.. Make sure to report it using the launcher and attach logs.

open dome
#

Any know why will the game freezes once awhile in game

round swift
#

guys are u sometimes getting offers that are sold stuck in the flea market so you need to restart the game..

open dome
#

like the item is sold but show 1 remaining rite

#

i have that issue too sometime

round swift
#

yea its happens me pretty often daily and is kinda borring to restart the game so i can put another offers

haughty gale
#

does anyone know why do i keep getting item moving error 228

#

i reinstalled the game alr

novel prawn
#

Is long matching times for certain maps still an issue? I have been having a helluva time getting into Shoreline

naive hill
#

@haughty gale 228 is a confirmed error planned to be fixed in the 12.1 patch

haughty gale
#

okay

#

is the patch coming soon?

#

@naive hill

naive hill
#

I think I heard nikita say it's planned for today but i could be wrong

haughty gale
#

ok

heavy cedar
#

Today, I got across with a bug. I don't know what triggered it but suddenly I wasn't able to shoot any gun while in the match. I also wasn't able to reload my weapons with the button but only with opening inventory and doing it manually. Does anyone knows what triggers this bug?

teal rose
#

No idea what exactly causes it, but restarting the game can fix it.

heavy cedar
#

Thank you

teal rose
#

Make sure to close the game with ALT+F4 or the task manager.

heavy cedar
#

I did it just now. Lets see how it goes

jade osprey
#

hello

#

all my game does is freeze and then crash

vocal kindle
#

Hello, can anyone explain to me why when I started building the scav case yesterday it said 12 hours left and now that I opened tarkov 16 hours later it says 19 hours remaining

sturdy adder
#

quick question... just ran into what I'm 99% sure is the first hack I've seen this wipe. Is there still a reporting thread in the forums to submit video to?

teal rose
#

!report

wise hullBOT
#

Hello @teal rose,

We do not take reports of cheaters here on discord.
In order to report a cheater, please record your game and post the video in this topic :

https://forum.escapefromtarkov.com/topic/98098-cheater-video-report-megathread/

Please refrain from accusing anyone here on discord to avoid provocations and conflicts.
Thank you!

teal rose
#

@sturdy adder

sturdy adder
#

@teal rose Thank you!

grave cosmos
#

I need help, when i try to mod an AKS-74U using the tool or w/e and than i try to build it, the thing wont let me do it, see pictures for an uinderstanding @formal dagger

#

and i obviously have everything @formal dagger

winter talon
#

Any word on the Verizon issue?

hasty plaza
#

How do i fix an error that says anticheat is loading incorrectly?

earnest jetty
#

Bruh

#

Easy anticheat sucks

drowsy trellis
#

hey really need help someone?

#

just completed gunsmith 6 and 7 took the rewards then got an error message saying item could not be moved after i close3d the screen and theyr gone from my stash and theyre not in mechanics reward panel anymore either!

#

3 bit coins and some cash, i left the glock fisher in there for space efficiency

#

resolved now, thanks anyways

versed mica
#

So am I screwed if I was in raid when the update kicked me out?

agile tapir
#

Yes

versed mica
#

gg

vivid briar
limber cypress
#

Update

vivid briar
#

maintenance for an hour

#

i did update

#

oh

#

it just went down a couple minutes ago

valid torrent
#

@junior kraken got my reply just now to the email I sent 10 days ago, hopefully you won't have to wait much longer

tender mesa
#

did the patch notes get posted yet? I can't find em

junior kraken
#

@valid torrent Yeah got mine aswell two days ago. I haven't received a reply after my followup email

valid torrent
#

mine was a reply to an email ticket i put in nearly 6 months ago, but i forgot about it. The follow up took 10 days

jade osprey
#

so where is support ? been waiting 5 hours

quick idol
#

@jade osprey have you tried the basic stuff

jade osprey
#

yupp trried everything

quick idol
#

restart the game?
restart your pc?
reinstall game + launcher?

jade osprey
#

thats included in everrything

quick idol
#

can your pc handle the game?

jade osprey
#

yes

hollow radish
#

Thats what i was about to ask xD

#

Whats your specs

#

CPU Ram, GPU

quick idol
#

yes spec please

jade osprey
#

with a 2070

quick idol
#

drivers updated?

jade osprey
#

yes

formal dagger
hollow radish
#

Right now, Battlestation is updating.

#

it could be the reason

formal dagger
#

BSGs support is still flooded with tickets- please give them time to respond.

quick idol
#

@jade osprey did the game work yesterday?

formal dagger
#

Their support team is smol

jade osprey
#

only does it when in a match, ill freeze and then crash

#

no

formal dagger
#

Well the patch just finished

hollow radish
#

Freezes then crashes. im thinking Faulty Hardware

jade osprey
#

i even rreinstalled windows

formal dagger
#

So try downloading that then playing

hollow radish
#

What kaminsky said. download the new patch, then see whats up

#

if it continues, i would leave open task manager and see what tops out

formal dagger
#

Also Para, normally I'd agree with you but I'll put money on that not being the case. Tarkov is pretty sensitive to a lot of weird things.

hollow radish
#

Trueeee

#

I just always go to faulty hardware, because i never blame the game. until its the game xD

jade osprey
#

i hadnt played in like a year and then last week i figured id give it a try and i cant pllay

#

neverr had an issue before

hollow radish
#

Pheonix, hop into Duo chat Juliet, and ill make sure it gets fixed, or atleast you have another person to bounce ideas off of

spare anvil
#

Hello, I've recently been getting a desync issue where everybody just runs in place indefinitely and I don't disconnect from the server. In order to fix this issue I have to reconnect to the raid. Afaik I only seem to have these kind of issues in Tarkov and not any other games so I’m having a hard time figuring out a solution. Is there anything that I might have setup wrong or is there a port I could forward?

crystal plover
#

really durring patching instead of extracting everyone lets kill all PMCs?

hollow radish
#

@formal dagger the update didnt work

formal dagger
#

Mmmm

#

He said tried everything

#

Can you give me a list of everything he tried?

hollow radish
#

im starting to think its his Storage

jade osprey
#

i uninstalled reinstalled, changed settings

formal dagger
#

Oh that's far from everything my friend.

dim egret
#

Any way of getting the stuff that I lost because of the servers being put down with no announcement.

formal dagger
#

@jade osprey
Uninstall Tarkov and the launcher then go to your My Documents folder and delete the 'Escape from Tarkov' folder. Then install a program called CCleaner and run it in registry mode, finally reinstall everything and boot up the game.

@dim egret
Im afraid not.

hollow radish
#

@formal dagger Changed settings, reinstalled, deleted Graphic Drivers, Reinstalled Manually, Checked Temps, Checked Task manager for overloads, updated game.

viral heron
#

Use only phys cores or nah? i have 9900k

crystal plover
#

how does one report a bug

teal rose
#

You can do it in the launcher.

clear oracle
#

how much is a 6b13

vivid briar
#

question: is it intentional now, that scav time counter continiues where it was when you left the game the day before? think that was different in the past ...
counter is at 12:something, right where i left yesterday ...

pale glacier
#

oi oi bois where do yous reckon i can get a couple morphines for therapist quest ?

crystal plover
#

scavs

#

dead scav

pale glacier
#

aight thanks dude

#

time to get grinding

crystal plover
#

shoreline if looting

pale glacier
#

mkay ill check some vids out

#

cheers !

steel yacht
#

anyone elses map loading longer after this patch?

vivid briar
#

My game fucked its self and i have to reinstall but it wont it keeps giving me and error and i cant download only after this patch

#

@formal dagger